CompManagement, Inc.
Industry: Company
DescriptionFounded: 1984 Subsidiaries: Compmanagement Health Systems, Inc, Parent organization: Sedgwick CMS Holdings Inc
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CompManagement, Inc. Employees
The Conflict Resolution Professionals Group May 2010 - Present
Marion Technical College March 2010 - Present
Ohio Conflict Solutions January 2009 - Present
Ohio Conflict Solutions January 2008 - Present
CompManagement Inc January 2008 - Present
Sedgwick CMS January 1997 - January 1998
Skills
Conflict Resolution, Mediation, Training, Public Speaking, Workshop Facilitation, Team Building, Coaching, Human Resources, Dispute, Teaching Adults, Writing, Employee Training, Training & Development, Large Group Facilitation, Executive Coaching, Workers' Compensation..., Family Mediation, Transformative Mediation, Human Resource Planning, Research, Human Resource..., Labor Relations, College Teaching, Blogging, Evidence-based..., Evidence-base practice, Workers Compensation, scholar practitioner..., Statistical Data...
Education
Antioch University 2001 — 2004
Masters of Arts, Conflict Resolution
The Ohio State University 1994 — 2001
Bachelor of Arts, History
Certified Mediator State of Ohio
SRM
PHR
Touro University Worldwide
Sedgwick September 2011 - Present
Sally's Custom Glass January 2000 - Present
Sedgwick CMS 2010 - 2011
Sedgwick CMS 2007 - 2010
CompManagement, Inc. 2004 - 2007
Barron Risk Management 2000 - 2004
Barron Risk Management 1992 - 2000
Santa Rosa Children's Hospital 1985 - 1994
Humana Women's and Children's Hospital 1990 - 1992
Computer Insurance Company 1988 - 1990
Skills
Managed Care, Claims Management, Workers Compensation, Claim, Insurance, Health Insurance, Medicare, Utilization Management, Process Improvement, Healthcare Management, Healthcare, Property & Casualty..., Medicaid, Risk Management, Disease Management
Education
Our Lady of the Lake University 1990 — 1992
MBA/HCA
The University of Texas Health Science Center at San Antonio 1981 — 1984
BSN, Nursing
JPMorgan Chase 2013 - Present
Sportech 2008 - 2013
CompManagement, Inc. 2002 - 2006
Olsten / Acloche Staffing 1998 - 2002
Skills
Customer Service, Microsoft Office, Budgets, Team Leadership, Process Scheduler, Call Centers, Change Management, Casino, Microsoft Excel, Process Improvement, Team Building, Management, Access, Coaching, Operations Management, Recruiting, Risk Management
Education
Ohio Dominican University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
MC Innovations, LLC July 2014 - Present
MC Innovations March 2013 - Present
Key Risk Management Services August 2006 - February 2013
CompManagement, Inc. November 2002 - August 2006
Skills
Third Party..., Management of..., Manage Client..., Quality Assurance, Project Management, Program Management, Proposal Writing, Contract Management, Business Development, Claims Management, Risk Management, Claim, Workers Compensation, Legal Liability
Education
Michigan State University 2011 — 2015
Certified Workers Compensation Professional
Longwood College 1983 — 1987
Sociology
Ciresi & Morek May 2013 - Present
CompManagement, Inc. 2010 - 2012
Skills
CRM, Strategy, Management, Recruiting, Sales, Technical Recruiting, Talent Acquisition, Leadership, Account Management, Direct Marketing, Search, Lead Generation, Operations Management, Manufacturing, Continuous Improvement, Cross-functional Team...
Education
University of Dayton 2006 — 2010
Bachelor of Arts (B.A.), History
St. Ignatius High School 2002 — 2006
York Risk Services Group November 2014 - Present
York Risk Services Group July 2013 - November 2014
CompManagement, Inc. August 2010 - July 2013
Sedgwick CMS February 2009 - August 2010
Sedgwick CMS November 2008 - February 2009
Skills
Data Analysis, Performance Management, Process Improvement, Claim, Insurance, Auditing, Risk Management, Management, Workers Compensation, Customer Service, Access, Analysis, PowerPoint, Microsoft Office, Strategic Planning, Employee Relations, Negotiation, Outlook, Team Building, Project Management, Quality Assurance, Microsoft Word, Leadership, Proposal Writing, Operational Efficiency, Leadership Development, Customer Relations, Problem Solving, Excel, Word, Account Management, Claims, Claims Management, Mentoring, Writing, Operations Management, Program Implementation
Education
Columbus State 2010 — 2013
Associate of Applied Science, Business Management
Marion Technical College 2001 — 2004
N/A, Business
Applied Mechanical Systems, Inc. October 1997 - Present
CompManagement, Inc. December 1996 - October 1997
Employers Trust, Inc. January 1994 - November 1996
Skills
Employee Relations, Benefits Administration, Human Resources, Succession Planning, Organizational..., Recruiting, Training, Talent Management, Payroll, Employment Law, Deferred Compensation, Leadership, FMLA, Personnel Management, SPHR, Onboarding, New Hire Orientations, Workforce Planning, HR Policies, Labor Relations, Employee Benefits, Team Building
Education
Wright State University 1989 — 1993
BS, Business, Human Resources Management Concentration
Sinclair Community College 1988 — 1990
AAS, Liberal Arts
CareWorks / RiskControl360 January 2007 - Present
CompManagement, Inc. October 2001 - December 2006
Complient October 2000 - September 2001
Envisage Environmental October 1997 - September 2000
Skills
Entrepreneurship, Management Consulting, Risk, Workers Compensation, Public Speaking, Risk Assessment, Organizational..., Project Management, Risk Management, Insurance, Management, Financial Risk, Leadership Development, Policy, Team Building, Claim, Strategic Planning, Business Planning, Account Management, Analysis, New Business Development, Leadership, Coaching, Contract Negotiation, Deferred Compensation, Performance Management, Training, Sales, Human Resources, Strategy, EHS, Process Improvement, Consulting, Workplace Safety, Ergonomics, Program Management, Environmental Awareness, Industrial Safety, Occupational Health, Safety Management..., Executive Management
Education
Baldwin Wallace University 2004 — 2006
MBA, Entrepreneurship
Bucknell University 1993 — 1997
Bachelor of Arts, Environmental Studies
ExamWorks Clinical Solutions September 2011 - Present
Gould and Lamb, LLC June 2008 - September 2011
The Frank Gates Service Company August 2004 - May 2008
CompManagement, Inc. June 1990 - August 2004
Skills
Workers Compensation, Insurance, Claim, Claims Management, Medicare, Sales Operations, Account Management, Liability, Property & Casualty..., Legal Liability, Workers' Compensation..., Training, Customer Service, Health Insurance, Claim Investigation, Sales, Healthcare, Commercial Insurance, Employee Benefits, Casualty
Education
Miami University 1986 — 1989
BS, Marketing
Bexley HS 1982 — 1986
College Prep
Self - Employed January 2015 - Present
Self Employed January 2008 - January 2015
New Salem Missionary Baptist Church December 2004 - June 2010
CompManagement, Inc. 2002 - 2005
Allstate 1991 - 2002
Skills
Public Speaking, Strategic Planning, Leadership Development, Team Building, Blogging, Community Outreach, Coaching, Microsoft Office, Customer Service, Training, Nonprofits, Leadership, Teaching, Social Media
Education
Spencer Institute 2014 — 2015
CLFC Certified Lifestyle Fitness Coach, Health and Wellness, General
Ohio Christian University 2011 — 2013
Bachelor of Arts (B.A.), Pastoral Counseling and Specialized Ministries
Ohio Christian University 2009 — 2012
Associate of Arts (AA), Christian Studies
Sedgwick April 2013 - Present
CompManagement, Inc. September 2011 - April 2013
CompManagement, Inc. December 2009 - September 2011
CompManagement, Inc. January 2007 - December 2009
Skills
Cpr Certified, Data Entry, Medical Billing, Claim, Medicare
Education
Columbus State 2007 — 2012
Business Management
Southwestern Career Academy 2003 — 2005
Dental Assisting/Assistant, A
Central Crossing High School 2002 — 2005
Franklin Heights High School 2001 — 2002
Midwest HR Consulting, LLC May 2010 - Present
Avizent May 2011 - April 2012
Grange Insurance October 2006 - May 2010
Compmanagement, Inc October 1999 - October 2006
Fifth Third Bank December 1997 - October 1999
Motorists Insurance Group February 1988 - December 1997
Skills
Workers Compensation, Employee Benefits, Mergers, Human Resources, Strategy, Employee Relations, Benefits Administration, Recruiting, Talent Management, Performance Management, Talent Acquisition, Succession Planning, FMLA, Employee Training, Leadership Development, Team Building, Mergers & Acquisitions, Leadership, Change Management, Personnel Management, Employee Engagement, HR Policies, Organizational..., Workforce Planning, Applicant Tracking..., Training, Payroll
Education
Capital University Law School 2001 — 2005
JD
Capital University 1991 — 1994
MBA
The Ohio State University 1983 — 1987
BS
Geyer Household October 2007 - Present
Sedgwick CMS 2006 - 2007
CompManagement, Inc. 2005 - 2006
Gardner Inc. June 2000 - August 2005
Skills
Data Entry, Workers' Compensation..., Answering Telephones, Outbound Marketing, Customer Service, Customer Support, Medical Terminology, Medical Imaging, Medical Records, Medical Transcription, Claims Management, Claims Investigations, Claims Handling, Office Administration, Purchase Orders, Cooking, Cleaning, Childcare, Employee Benefits
Education
Columbus State 2004 — 2005
Bowling Green State University 2003 — 2004
The Ohio State University 2000 — 2002
Catamaran October 2014 - Present
Catamaran July 2013 - October 2014
Catamaran December 2010 - July 2013
Healthcare Solutions October 2005 - December 2010
ICS Merrill January 2005 - September 2005
CompManagement, Inc. January 2003 - January 2005
MetLife Auto & Home October 1999 - January 2003
The Hartford March 1996 - October 1999
Skills
Managed Care, Account Management, Workers Compensation, Insurance, Healthcare, Customer Service, Health Insurance, Sales, Customer Retention, Utilization Management, Claim, Claims Management, Process Improvement, Management, Provider Relations, Team Building, Pharmacy Benefit..., HIPAA, Leadership
Education
University of South Florida 1987 — 1991
BA, Criminology
NMB
CompManagement, Inc. February 2015 - Present
CompManagement, Inc. February 2015 - Present
Ohio Manufacturers Association November 2013 - January 2015
CompManagement, a Sedgwick CMS Company November 2010 - November 2013
ExamWorks September 2009 - December 2010
Avizent/Frank Gates January 1987 - August 2009
The Frank Gates Service Company January 1987 - January 2009
Skills
Workers Compensation, Insurance, Employee Benefits, Management, Strategy, Program Management, Analysis, Claims Management, Sales, Liability, Training, Underwriting, Account Management, Healthcare, Leadership, Marketing, Risk Management, Claim, Legal Liability, Employment Law, Property & Casualty..., Interviews
Education
Ohio Dominican University 1990 — 1995
BA Criminal Justice, Bachelor of Arts
Newark Catholic High School 1981 — 1985
High School Diploma, College Prep
TEKsystems September 2015 - Present
Hosparus, Inc. January 2011 - August 2015
Robert Half Technologies March 2010 - May 2010
The Ohio State University August 2007 - August 2009
CompManagement, Inc. July 1998 - August 2008
Sarcom, Inc. March 1995 - July 1998
Symix 1993 - 1995
Cap Gemini America August 1992 - June 1993
Skills
Databases, Business Intelligence, Process Improvement, SharePoint, Software Development, SQL, Business Analysis, Project Management, Management, Requirements Gathering, .NET, C#, ERP, Strategic Planning, Visio, IT Management, Business Process..., Unix, SDLC, Microsoft SQL Server, Data Analysis, Access, Database Administration, Healthcare Information..., Business Strategy, IT Business Strategy, Microsoft Excel, Document Imaging, Project Planning, MS Project, PMP, Accounting, Financial Analysis, Strategy, Analysis, Consulting, Financial Accounting, Research, Financial Research, Business Analytics, Predictive Analytics, Modeling, Financial Modeling
Education
Indiana University-Southeast 2013 — 2015
Master's Degree, Strategic Finance
The Ohio State University - The Max M. Fisher College of Business 2007 — 2009
MBA
University of Dayton 1988 — 1991
BS, Decision Sciences (now called MIS)
St Xavier High School Louisville KY 1983 — 1987
High School, Honors classes
Currently looking for new opportunities. May 2015 - Present
Careworks Comp March 2015 - May 2015
Frank Gates Service Company - York April 2011 - May 2015
Frank Gates Service Company - York April 2008 - April 2011
CompManagement Inc January 2000 - February 2008
Anthem Comp Services December 1996 - June 1999
Skills
Liability, Workers Compensation, Claim, Claims Management, Insurance, Risk Management, Customer Service
Education
Northcentral University 2015 — 2016
Master of Business Administration (M.B.A.), Project Management
Ohio Dominican University 2008 — 2012
Bachelor of Science (BS), Business Management, 3.262
Madison Plains High School 1991 — 1994
Rally Cap August 2015 - Present
The Art Institute October 2011 - May 2015
Spirit Communications May 2012 - November 2013
Sedgwick CMS August 2009 - October 2011
CompManagement, Inc. August 2009 - October 2011
CompManagement, Inc. August 2008 - November 2009
COSI - Center of Science and Industry June 2007 - August 2008
COSI - Center of Science and Industry October 2007 - July 2008
Skills
Public Speaking, Sales, Customer Service, Marketing, Recruiting, Leadership, Social Media, Direct Marketing, Training, Time Management, Event Planning, Microsoft Office, Illustrator, Team Building, Teamwork, Educational Leadership, Social Media Marketing, Graphic Design, Typing, Career Counseling
Education
Franklin University 2010 — 2014
Masters, Marketing & Communication
Mount Vernon Nazarene University 2006 — 2008
bachelors, Communications, graphic design
Indiana Wesleyan University 2004 — 2006
Communication and Media Studies
Apex Systems December 2013 - Present
Apex Systems July 2013 - December 2013
Apex Systems July 2012 - July 2013
Apex Systems December 2007 - July 2012
Apex Systems Inc. September 2006 - December 2007
CompManagement, Inc. 2004 - 2006
Norwich Consulting Services 2003 - 2004
Skills
CRM, Recruiting, Strategy, Cold Calling, Temporary Placement, Staff Augmentation, Start-ups, Telecommunications, Information Technology, B2B, Customer Service, Infrastructure, Process Improvement, Staffing Services, Contract Recruitment, Sourcing, Cross-functional Team..., Project Management, Team Building, Disaster Recovery, Program Management, Vendor Management, Requirements Analysis, Cloud Computing, Applicant Tracking..., Team Leadership, Business Analysis, Training, Integration, Business Intelligence, Sales Process, Benefits Negotiation, Direct Sales, Networking, SDLC, Talent Acquisition, SaaS, Internet Recruiting, Business Development, Management
Education
Ohio Dominican University 2005 — 2006
MBA, Business Administration
Ohio Dominican University 2002 — 2005
B.S. in Business Administration, Business
Fremont Ross
Dia Caffey Designs January 2007 - Present
Bethel Restoration Center May 2006 - Present
Schroer Group 1999 - 2002
CompManagement, Inc. 1999 - 2000
Micro Electronics Inc April 1997 - October 1999
Skills
Web Design, Marketing, Logo Design, Microsoft Office, Digital Media, Teaching, Blogging, Event Planning, Event Management, Customer Service, Graphics, Team Building, Management, Publishing, Strategic Planning, Nonprofits, Microsoft Word, Online Marketing, Coaching
Education
The Ohio State University
Blue Cross and Blue Shield of Minnesota October 2013 - Present
Blue Cross and Blue Shield of Minnesota January 2012 - October 2013
Modern Medical February 2011 - December 2011
UnitedHealth Group - Optum Health February 2008 - February 2011
UnitedHealth Group 2005 - February 2008
CompManagement, Inc. 2002 - 2005
CompManagement Health Systems, Inc 1998 - 2002
ChoiceCare/Humana 1996 - 1998
Skills
Managed Care, Healthcare, Program Management, Strategy, Leadership, Strategic Planning, Healthcare Analytics, Pharmacy Benefit..., Workers Compensation, Team Building, Healthcare Information..., Leadership Development, Project Management, Business Analysis, Management, Business Development, Product Development, New Business Development, Health Insurance, Disease Management, Medicare, Business Strategy, Healthcare Management, Process Improvement, HIPAA, Product Management, Utilization Management, P&L Management, Mergers & Acquisitions, Integration, Healthcare Industry, Project Portfolio..., Operations Management, Claim, Vendor Management, Network Development, Insurance, Provider Relations, Medicaid, Executive Management, Healthcare Consulting, Health Policy, Quality Assurance, HMO, Enterprise Software, Client Relationship..., Business Operations..., Strategic Thinking, Performance Management, Wellness Industry
Education
University of Wisconsin-La Crosse 1990 — 1992
M.S.
Michigan State University 1986 — 1990
B.S.
Grand Ledge High School 1983 — 1986
Northwoods July 2007 - Present
CompManagement, Inc. July 1997 - July 2007
Skills
SQL Server, C#, Visual Basic, Software Development, VB.NET, .NET, Crystal Reports, T-SQL, Document Management, Visual Studio, Application Development, Systems Analysis, Enterprise Architecture, Integration, Business Intelligence, Microsoft SQL Server, Windows Server, Software Project..., Enterprise Software, SQL, Databases, SharePoint, Scrum, Agile Methodologies, Visio, ASP.NET
Education
The Ohio State University 1981 — 1984
BS, Agricultural Engineering
Humana February 2014 - Present
AseraCare Hospice January 2014 - Present
PMA Companies January 2009 - November 2013
Key Risk Management Services August 2006 - January 2009
CompManagement, Inc. 1999 - 2006
Skills
Certifed Case Manager, Registered Nurses, Certified Case Manager, Managed Care, Workers Compensation, Utilization Management, Medical Case Management, Case Managment, Utilization Review, Claim, Medicare, Claims Management, Disease Management, Healthcare, Disability Management, Insurance, Legal Nurse Consulting, Health Insurance, HEDIS, Medicaid, Network Development, Pharmacy Benefit..., Provider Relations, Medical Cost Containment, Workers' Compensation..., HIPAA, CCM, Claim Investigation, Case Management, Liability, Home Care, Property & Casualty...
Education
Union College 1981 — 1985
A.S, Nursing
Union County College 1981 — 1985
RN, Nursing
Max Score Credit July 2015 - Present
Chesapeake Employers' Insurance Company November 2013 - June 2015
First Insurance Management March 2011 - May 2013
Xchanging June 2009 - March 2011
Sedgwick CMS May 2003 - May 2009
CompManagement, Inc. 2003 - 2007
GuilfordPare 2002 - 2003
The Hartford 2000 - 2002
Fireman's Fund 1995 - 2000
Skills
Claim, Leadership, Workers Compensation, Claims Management, Workers' Compensation..., Insurance, Accident, Public Speaking, Legal Liability, Employee Benefits, Risk Management, Coaching, Liability, Training, Team Building, Health Insurance, Customer Service, Management, Claim Investigation, Property & Casualty..., Recruiting, Performance Management, Subrogation, Casualty, Policy, Claims Handling, Analysis, Claims Resolution, Medicare, Commercial Insurance, Professional Liability, Commercial Lines, Reinsurance, Adjustments, General Insurance, Litigation Management, Settlement, Executive Management, Casualty Insurance
Education
University of Phoenix 2008 — 2010
M.B.A., Business Administration
York College of Pennsylvania 1989 — 1991
B.S., Business Administration
University of Maryland Baltimore County 1978 — 1980
McKesson April 2015 - Present
RelayHealth / McKesson November 2011 - March 2015
McKesson January 2007 - November 2011
McKesson January 2006 - December 2006
McKesson April 2003 - December 2005
McKesson February 2003 - March 2004
Strategic Health Alliance Mgt. Corp. (SHA) May 2001 - February 2003
CompManagement, Inc. May 2000 - April 2001
CompManagement, Inc. September 1999 - April 2001
Waverly City Schools September 1994 - June 1995
Skills
Managed Care, Pharmacy, Team Building, Product Development, Healthcare Information..., Healthcare, Cross-functional Team..., Product Launch, Process Improvement, Informatics, Program Management, HIPAA, Strategy, Leadership, Revenue Cycle, Business Development, Medicare, Contract Negotiation, Strategic Planning, Product Marketing, Pharmaceutical Industry, Project Management, Healthcare Industry, Marketing, EHR, Healthcare Consulting, Healthcare Management, Product Management, Hospitals, Management, Medical Devices, HL7
Education
McKesson Corporation 2004 — 2004
Blackbelt, Six Sigma Training
The Ohio State University 1991 — 1994
B.S., Mathematics Education
Boy Scouts of America - Simon Kenton Council August 2012 - December 2014
CompManagement, Inc. January 2002 - June 2003
Benesch Law 2000 - 2002
Skills
Fundraising, Public Relations, Event Planning, Event Management, Volunteer Management, Nonprofits, Program Development, Marketing, Public Speaking, Community Outreach, Social Networking, Community Development, Leadership Development, Leadership, Social Media
Education
Franklin University 2015 — 2017
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.87
Crooksville 1996 — 2000
State of Ohio Development Services Agency July 2014 - Present
CareWorks April 2014 - July 2014
Frank Gates Managed Care Services August 2013 - April 2014
CompManagement Health Systems September 2007 - August 2013
CompManagement, Inc. March 2007 - September 2007
CompManagement Health Systems January 2003 - March 2007
Skills
Business Objects, Microsoft Office, Access, Internal Audit, Quality Assurance, Data Analysis, Workers Compensation, Analysis, Employee Benefits, Claim, Claims Management, Auditing, Risk Management, Insurance
Education
Franklin University 2008 — 2012
BS, Forensic Accounting, Cum laude
Franklin University 2008 — 2012
BS, Accounting, Forensic Accounting, Cum laude
CSCC 2004 — 2008
AAS, Paralegal Studies, Cum laude
Capsa Solutions December 2014 - Present
CompManagement, Inc. September 2013 - February 2014
CompManagement, Inc. September 2010 - September 2013
Sedgwick April 2009 - September 2010
Skills
Marketing Communications, Claims Administration, Claims Management, Outstanding Customer..., Medical Terminology, Retail, Sales, Workers Compensation, Microsoft Office, PowerPoint, Cold Calling, Microsoft Excel, Healthcare, Direct Marketing, Account Management, Marketing, Customer Service, Customer Satisfaction, Project Management, Trade Shows, Direct Sales, Managed Care
Education
Columbus State Community College 2011 — 2013
Associate of Applied Science, Registered Nursing/Registered Nurse
Ohio University 2004 — 2008
Bachelor of Arts (B.A.), Psychology
Indiana University Bloomington 2003 — 2004
Bachelor of Arts (B.A.), Psychology
The Matrix Companies August 2013 - Present
Sedgwick January 2011 - August 2013
CompManagement, Inc. April 2003 - January 2011
CareWorks Consultants, Inc. November 2000 - April 2003
Riverside Methodist Hospital July 1989 - April 2000
Skills
Managed Care, Customer Service, Case Management, Claims Management, Workers Compensation, Coaching
Education
The Ohio State University 1985 — 1989
Bachelor's Degree, Registered Nursing/Registered Nurse
Seneca East High School
Ohio Rural Electric Cooperatives, Inc. June 2005 - Present
Delaware County Government December 2000 - June 2005
CompManagement, Inc. May 1996 - December 2000
Skills
Environmental, Workers Compensation, Construction Safety, Environmental Auditing, Air Permitting, Electrical Safety, Bloodborne Pathogens, OSHA, Behavior Based Safety, Environmental Awareness, Department of..., Respirator Fit Testing, EPA, EHS, Accident Investigation, Auditing, Environmental Compliance, Environmental..., Ergonomics, HAZWOPER, Hazard Analysis, Hazard Recognition, Hazardous Materials, Hazardous Materials..., Hazardous Waste..., Industrial Hygiene, Industrial Safety, Occupational Health, Program Management, Remediation, Risk Assessment, Safety Management..., Safety Training, Stormwater Management, Training, Workplace Safety, Waste Management, Risk Management..., Workers' Compensation..., First Aid, Environmental Health, Environmental Consulting, Indoor Air Quality, Safety Auditing, Asbestos, Incident Investigation, Air Quality, Risk Management, Policy
Education
University of Findlay 2007 — 2011
Masters in Environmental Safety & Health Management, Occupational Safety and Health, Environmental
Bowling Green State University 1988 — 1992
Bachelors, Environmental Sciences
ServiceNow – The Enterprise Cloud Company January 2015 - Present
SysAid Technologies Ltd. March 2014 - December 2014
Maryville Technologies July 2012 - March 2014
Omnicare October 2011 - July 2012
Nationwide Childrens Hospital September 2006 - October 2011
CompManagement, Inc. August 2002 - October 2004
The Coffee Bean & Tea Leaf February 2002 - August 2002
Chemical Abstracts Service February 2001 - February 2002
Skills
Fortran, C++, JavaScript, Wordpress, BMC Remedy/SDE, CA Service Desk, SQL, Crystal Reports, PHP, ITIL, ITIL Implementation, Service-Now, Hootsuite, ITSMF, Jelly, Blogging
Education
The Ohio State University 1998 — 2006
Bachelor of Science, Biology
Updox September 2013 - Present
RelayHealth / McKesson June 2013 - August 2013
RelayHealth / McKesson November 2010 - June 2013
RelayHealth / McKesson April 2008 - November 2010
Healthcare Transaction Processors, Inc (now RelayHealth) June 2005 - April 2008
Healthcare Transaction Processors, Inc (now RelayHealth) January 2003 - May 2005
Healthcare Transaction Processors, Inc (now RelayHealth) October 2000 - December 2002
CompManagement, Inc. May 1998 - September 2000
CompManagement, Inc. December 1997 - May 1998
Borden Dairy Company December 1995 - July 1996
Skills
C#, JavaScript, Software Development, XML, HTML, NHibernate, .NET, Visio, Microsoft SQL Server, Agile Methodologies, XSLT, T-SQL, Distributed Systems, SQL, ASP.NET, Scrum, OOP, Visual Studio, jQuery, Integration, ASP, SaaS
Education
The Ohio State University
Molina Healthcare July 2013 - Present
Schottenstein Law Office September 2010 - Present
Jalyndy Design November 2006 - Present
Unison Health Plan of Ohio June 2008 - February 2010
Heartland Rehabilitation November 2007 - March 2008
KeyHealth Medical Solutions, Inc June 2006 - May 2007
Schottenstein Law Offices January 2004 - June 2006
CompManagement, Inc July 2002 - December 2003
MMD Consulting, Inc January 2002 - July 2002
Gates McDonald Health Plus February 1998 - January 2002
Skills
Medicaid, Account Management, Sales, Workers Compensation, Customer Service, Marketing, Troubleshooting, Medicine, Invoicing, Managed Care, Medicare, Healthcare, Nursing, Provider Relations, Employee Benefits, HIPAA, Healthcare Industry, Physician Relations, Network Development
Education
Columbus State Community College 2009 — 2012
L.P.N. Licensed Practical Nurse, Nursing
Mount Vernon Nazarene University 2006 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
CareWorks Consultants, Inc. May 2002 - Present
CompManagement, Inc. February 1998 - May 2001
Skills
CompTIA A+ Certified, Servers, Network Administration, CompTIA Network+, System Administration, Active Directory, Windows, Microsoft Office, Networking, Disaster Recovery, Visio, Troubleshooting, Windows Server, Microsoft SQL Server, Access, VPN, IIS, CompTIA A+, Customer Service
Education
Columbus State Community College 1998 — 2007
Briotix Inc. April 2010 - Present
PreCare April 2010 - March 2014
Reed Group January 2008 - October 2008
CompManagement Inc. January 2005 - December 2006
Octagon Risk Services June 2000 - December 2005
The St. Paul Travelers Companies June 1991 - June 2000
Skills
Strategic Planning, Strategy, Leadership Development, Team Building, Leadership, Marketing Strategy, Performance Management, Healthcare, Risk Management, Workers Compensation, Program Management, Insurance, Product Development, Claims Management, Business Development, Management, Coaching, SaaS, Sales, Marketing, Sales Management, Mergers & Acquisitions, Executive Management, Training, New Business Development, Claim, Managed Care, Customer Service, Integration, Contract Negotiation, Consulting, Operations Management, Recruiting, Human Resources, Employee Benefits, Start-ups, Negotiation, Process Improvement, Account Management, Budgets, Public Speaking, Ergonomics, P&L Management, Disease Management, Employee Relations, Management Consulting, Physical Therapy, Team Leadership, Utilization Management
Education
Brigham Young University 1986 — 1991
Bachelor of Science, Business Administration with emphasis in Finance
MGM Resorts International November 2014 - Present
MGM Resorts International May 2007 - October 2014
MGM Mirage May 2007 - February 2010
All Internet Advertising December 2001 - December 2006
CompManagement, Inc August 1999 - August 2001
Skills
Google Adwords, Google Analytics, Microsoft adCenter, Affiliate Marketing, Web Analytics, Wordpress, HTML, Blogging, Microsoft Office, SEM, PPC, A/B testing, Online Advertising, SEO, Omniture, Email Marketing, Mobile Marketing, Analytics, Atlas, Interactive Marketing, Social Media Marketing, Digital Marketing, Media Buying, Search Engine Marketing, Search Engine..., Marketing, WordPress, Conversion Optimization, Web Marketing, MSN AdCenter, Online Marketing, E-commerce
Education
MGM Resorts International Essentials of Management 2015 — 2015
Leadership Development
MGM Mirage Diversity Training 2008 — 2008
Ohio Northern University
BA, Mathematics
The Frank Gates Service Company November 2006 - June 2010
CompManagement, Inc. September 2000 - September 2003
Education
Bowling Green State University 1996 — 2000
Micro Center September 2013 - Present
Plastic Suppliers March 2006 - June 2013
Smiths Medical March 2005 - March 2006
Medex Medical, Inc. October 2002 - March 2005
Quick Solutions October 2000 - October 2002
Aurora Foods, Inc. October 1999 - September 2000
CompManagement, Inc. 1993 - 1999
Micro Resources, Inc. 1991 - 1993
Skills
Manufacturing, ERP, Software Documentation, Linux, Programming, Databases, Operating Systems, Database Administration, Unix, Business Analysis, Project Management, Database Admin, IT Management, Troubleshooting, Systems Analysis, Integration, Requirements Analysis, Management, Analysis, Training, Technical Support
Education
University of Southern California 1969 — 1975
Bachelor of Science (BS), Business Administration
GENEX Services, Inc. 2013 - Present
Bode-Nealley Agency, LLC March 2010 - January 2013
MSC Group, Inc January 2008 - October 2009
Gould and Lamb 2007 - 2007
GAB Robins NA Inc 2005 - 2006
CompManagement, Inc. 2001 - 2003
GENEX Services, Inc. 1998 - 2000
Skills
Property & Casualty..., Insurance, Casualty, Workers Compensation, Liability, Commercial Insurance, Claims Management, General Insurance, Professional Liability, Sales&Marketing, Risk Management, Reinsurance, Health Insurance, Medicare, Sales, Employee Benefits, Financial Risk, Commercial Lines, Account Management, Long-term Care, Disability Insurance, Claim Investigation, Litigation Management, Enterprise Risk..., New Business Development, Sales Management, Managed Care, Brokers, Risk Assessment, Customer Retention, Healthcare Industry, Workers' Compensation...
Education
Texas A&M University 1982 — 1986
Bachelor of Science, Agricultural Economics
Harper High School 1978 — 1982
High School Diploma
Alternative Risk Management February 2012 - Present
Alternative Risk Management LTD 2012 - 2013
Sedgwick CMS October 2009 - February 2012
Unemployed July 2009 - August 2009
Xchanging / Cambridge Solutions 2008 - 2009
Occupational Risk Management July 2004 - August 2007
CompManagement, Inc. January 2004 - July 2004
ForwardAir Corp. November 2001 - July 2002
Compensation Consultants, Inc. 1989 - 2001
Skills
Claims Management, Workers Compensation, Claims, Insurance, Subrogation, WC claims resolution, Claim, Casualty, Claim Investigation, Claims Handling, Claims Resolution, Health Insurance, Healthcare, Legal Liability, Litigation Management, Property, Workers' Compensation...
Education
Columbus State Community College 1979 — 1980
Not attained, Business Management
Big Walnut High School 1971 — 1975
diploma, Business
York Risk Services Group, Inc. AgentKernan Insurance AgencyJanuary 2001 - April 2012
CompManagement, Inc. 1997 - 2001
Skills
Workers Compensation, Property & Casualty..., Claims Management, Commercial Insurance, Professional Liability, Employment Practices..., Surety Bonds, Workers' Compensation..., Claim Investigation, Disability Insurance
Education
Otterbein University 1988 — 1992
BA
TrendyMinds September 2014 - Present
Ryan Partnership April 2011 - September 2014
CompManagement, Inc. August 2009 - April 2011
Fahlgren January 2009 - August 2009
Clear Channel Radio February 2007 - August 2009
PromoWest Productions October 2005 - January 2007
Skills
Social Media Marketing, Marketing Communications, Marketing, Marketing Strategy, Advertising, Social Media, Event Planning, Event Management, Direct Marketing, Interactive Marketing, Account Management, Mobile Marketing, Adobe Creative Suite, Shopper Marketing, Partnership Marketing
Education
Franklin University 2010 — 2012
M.S. Marketing and Communications, Marketing and Communication
The Ohio State University Fisher College of Business 2002 — 2006
BSBA, Business, Marketing
Ohio Indemnity May 2014 - Present
CareWorks Family of Companies. January 2008 - May 2014
CareWorks USA 2008 - May 2014
CareWorks 2008 - May 2014
CompManagement, Inc. April 1999 - December 2008
Ohio Bureau of Workers' Compensation January 1992 - April 1999
Skills
Workers Compensation, Claims Management, Account Management, Claim, Risk Management, Program Management, Management, Management Consulting, Liability, Employee Benefits, Insurance, Managed Care, Consulting, Customer Service, Healthcare, Process Improvement, Deferred Compensation, Property & Casualty..., Health Insurance, Negotiation, Performance Management, Commercial Insurance, Training, Disability Insurance, Sales Process, Disability Management, Analysis, Team Building
Education
The Ohio State University - The Max M. Fisher College of Business 1985 — 1990
BSBA, Insurance and Risk Management, Real Estate Finance
St. John Central
St. John Central
HealthSpan Integrated Care/HealthSpan Physicians January 2014 - Present
Mercy Health (formerly Catholic Health Partners) January 2012 - Present
Mercy Health (formerly Catholic Health Partners) February 2005 - January 2012
Zenith Insurance Company (United States) 2003 - February 2005
CompManagement, Inc. 1995 - 2003
TriHealth - Good Samaritan Hospital June 1988 - February 1995
Skills
Case Management, Healthcare
Education
Miami University
Bachelor's Degree, Registered Nursing/Registered Nurse
CareWorksComp October 2006 - Present
RiskControl 360 October 2006 - October 2014
CompManagement, Inc. September 2002 - October 2006
CompManagement, Inc. October 1996 - September 2002
Yellow Roadway Corporation (YRC) May 1984 - October 1996
Skills
Workers Compensation, Claims Management, Claim, Insurance, Management, Strategic Planning, Risk Assessment, Financial Risk, Risk Management, Enterprise Risk..., Team Building, Managed Care, Business Development, New Business Development, Customer Service, Leadership, ARM, Injury Prevention, Employee Training, Transportation..., Safety Management..., Supervisory Skills, Workers' Compensation..., Transportation Safety, Process Improvement, Analysis, Coaching, Negotiation, Team Leadership, Predictive Modeling, Performance Benchmarking, Loss Prevention..., Strategic Thinking, Strategic Leadership
Education
Franklin University 1994 — 1996
MBA, Organizational Leadership
Youngstown State University 1977 — 1981
BS BA, Industrial Management
AdvoCare Inc. December 2009 - September 2012
AdvoCare Group December 2009 - September 2012
Cambridge Integrated Services October 2006 - November 2009
Vested Health 2004 - 2006
CompManagement, Inc. 2003 - 2005
GatesMcDonald 1988 - 2003
Skills
Workers Compensation, Insurance, Health Insurance, Disease Management, Legal Liability, Utilization Management, Medicare, Professional Liability, Litigation Management, Benefits Administration, Disability Insurance, Commercial Insurance, Healthcare, Training, Risk Management, Process Improvement, Risk Assessment, Brokers, Leadership, Medicaid, Underwriting, Reinsurance, General Insurance, Provider Relations, Healthcare Information..., Accident, HIPAA, Team Building, Executive Management
Education
Central Ohio Technical 1973 — 1975
Associate's degree, Radiologic Technology/Science - Radiographer
The Ohio State University 1971 — 1973
Business Administration and Management, General
ESIS March 2006 - Present
Summit 2005 - 2006
CompManagement, Inc. 2002 - 2005
Gallagher Bassett 2000 - 2002
Crawford & Company 1998 - 2000
Concentra Medical Centers August 1995 - September 1998
Skills
Leadership, Networking, Insurance, Workers Compensation, Claims Management, Claim, Management, Property & Casualty..., Legal Liability, Team Building, Casualty, Vendor Management, Liability Analysis, Commercial Insurance, Casualty Insurance, Commercial Lines, Employee Benefits, Liability, Brokers, Product Liability, Professional Liability, General Insurance, Litigation Management, Program Management, Underwriting
Education
University of Phoenix 2001 — 2003
MBA, Public Healthcare Management
Elizabeth City State University 1990 — 1994
BS, Biology minor Chemistry
York Risk Services Group June 2010 - Present
Delaware North Companies 2010 - Present
Sedgwick CMS Hilliard April 2008 - March 2010
Sedgwick CMS August 2006 - April 2008
CompManagement Inc March 2003 - August 2006
CompManagement Inc. April 1998 - March 2003
Skills
Ohio Self Insured..., Strategic Planning, Customer Service, Microsoft Excel, Problem Solving, Business Process..., Process Management, Process Control, Key Performance..., Leadership, Negotiation, Bill Review, Operations Management, Quality Management, Claim, Workers Compensation, Medical Terminology, Claims Management, Policy, Management, Insurance, Risk Management, Employee Benefits, Auditing
Education
Ohio Dominican University 2006 — 2008
Masters, Business Administration
Ohio Dominican University 2001 — 2006
Bachelor, Business Manageemnt
Westland High School 1989 — 1993
Texas Mutual Insurance Company October 2004 - Present
CompManagement MCO November 1999 - October 2004
CompManagement, Inc. 1999 - 2004
Columbus Community Hospital March 1994 - November 1999
US Navy March 1971 - April 1994
Skills
Workers Compensation, Insurance, Healthcare, Contract Management, Health Insurance, Managed Care, Healthcare Management, Claim, Claims Management, Medicare, Provider Relations, Hospitals, Network Development, Medicaid, Utilization Management, HMO, Medical Billing, Claim Investigation, Workers' Compensation..., Credentialing, PPO, Health Policy, Physician Relations, HIPAA, Healthcare Consulting, Healthcare Industry, Pharmacy Benefit..., Disease Management, Revenue Cycle, Physicians, Case Management
Education
Ohio Dominican University 1997 — 1999
BA, Business
CompManagement, Inc. September 2006 - Present
CompManagement, Inc. August 1999 - September 2006
Education
Ohio Dominican University
B.S., Mathematics
York Risk Services Group April 2011 - Present
Sedgwick CMS September 2006 - April 2011
CompManagement, Inc. August 1999 - September 2006
Skills
Workers Compensation, Insurance, Commercial Insurance, Liability, Claims Management, Claim, Legal Liability, Property & Casualty..., Casualty Insurance, Recruiting, Managed Care, Casualty, Professional Liability, Customer Service, Negotiation, Employee Benefits, Risk Management
Education
Ohio Dominican University 1988 — 1992
BS, Mathematics
Heidelberg University
Grange Insurance September 2014 - Present
Grange Insurance February 2010 - September 2014
Bob Evans September 2008 - February 2010
Hexion Specialty Chemicals September 2007 - June 2008
ViaQuest, Inc. February 2007 - September 2007
CompManagement, Inc. February 2005 - February 2007
Cardinal Health April 2001 - February 2005
Cardinal Health June 1997 - March 2001
Cardinal Health October 1995 - June 1997
Skills
Microsoft, ADP Payroll, Ceridian, Ultimate Software, Payroll Administration, Infinium Software 2000, ProBusiness, Payroll Taxes, Payroll Processing, Attention To Detail, Self Starter, Multitasker, Confidentiality, Meeting Deadlines, Payroll, Paychex, Crystal Reports, Report Writing, Garnishments, Multi-state Payroll..., PeopleSoft, Human Resources
Education
Columbus State 2012 — 2016
Associate's degree, Accounting
Northeastern Business College 1984 — 1985
Diploma, Administration
HCA October 2012 - Present
Honeywell Inc 2010 - 2012
St. Joseph's Hospital Health Center September 2008 - May 2010
VCU Health System April 2002 - August 2008
CompManagement, Inc. 1998 - 2002
Excellus BCBS 1994 - 1997
PrePaid Health Plan 1987 - 1994
Skills
Customer Service, Case Managment, EMR, Case Management, Healthcare, Clinical Research, Pediatrics, Workers Compensation, Nursing, Occupational Health, Hospitals, Healthcare Management, Management, Home Care, CPR Certified, HIPAA, Managed Care
Education
Regis University
BSN to MSN Education
LeMoyne College
BS, Multiple Sciences
St Joseph's College of Nursing
RN Diploma, Nursing
CAREWORKS CONSULTANTS, INC July 2008 - August 2011
MOUNDBUILDERS GUIDANCE CENTER, INC June 2007 - July 2008
COMPMANAGEMENT, INC January 1998 - January 2006
UnitedHealthcare January 1996 - January 1998
HEALTH POWER January 1994 - January 1996
EXECUTIVE & EMPLOYEE BENEFIT PLANS January 1992 - January 1994
CIGNA/EQUITABLE LIFE January 1982 - January 1992
New York, Home Office January 1977 - January 1982
WHEELERSBURG ELEMENTARY SCHOOL January 1976 - January 1977
Education
Otterbein University
Bachelor of Science, Elementary Education
Asset Strategies Group, LLC May 2013 - Present
Glimcher Realty Trust March 2007 - May 2013
Chipotle Mexican Grill July 2005 - March 2007
National Church Residences May 2001 - November 2004
CompManagement, Inc. October 1998 - May 2001
Mohun Health Care Center January 1997 - June 1998
Reitter Wall Systems October 1995 - December 1996
Sisters of Charity, BVM October 1986 - December 1994
Skills
General Ledger, Payroll, Cash Flow, Auditing, Employee Benefits, Microsoft Excel, Financial Statements, Accounting, Financial Analysis, Leases, Budget, Real Estate, Coaching, Outlook, Accounts Receivable, Accounts Payable, Finance, Invoicing, Budgets, Property Management, Financial Reporting, Account Reconciliation, Training
Education
Franklin University 2012 — 2014
Bachelor's, Accounting and Business/Management
Clarke College 1987 — 1994
Accounting
Northeast Iowa Community College 1983 — 1985
Associate Degree, Accounting
Insurance Company October 2009 - Present
Medicare Appeals Q2A October 2009 - October 2009
Q2 Administrators October 2008 - October 2009
Marion General Hospital November 2007 - October 2008
Marion General Hospital November 2007 - October 2008
Workers Compensation August 2004 - September 2007
CompManagement, Inc. July 2001 - June 2004
Ohio Surgery Center April 1998 - June 2001
Nationwide Childrens Hospital June 1989 - July 1999
Education
columbus state Community College 1986 — 1989
Associate's degree, Nursing Science
Marion Technical College
Kenton City Schools June 2015 - Present
Crooksville Exempted Village Schools July 2013 - June 2015
Focus Learning Academies of Columbus January 2013 - July 2013
Larrimer & Larrimer, LLC May 2012 - February 2013
Sedgwick CMS April 2008 - March 2012
CompManagement, Inc. August 2006 - March 2008
Skills
Workers Compensation, Direct Sales, Inside Sales, Marketing Communications, Leadership Development, Education, Teaching, Teaching Skills, Teaching Experience, Coaching, Writing, Public Speaking, Claims, Claims Management, Insurance Claims, Research, Customer Service, Investigation, Claim, Legal Research, Liability, Training
Education
Saint Joseph's University 2012 — 2013
Masters, Criminal Justice; Homeland Security
Bowling Green State University 2001 — 2006
Bachelor's degree, Integrated Social Studies Education
The Ohio Bureau of Workers' Compensation October 2011 - Present
The Ohio Bureau of Workers' Compensation June 2003 - October 2011
The Ohio Bureau of Workers' Compensation June 2003 - October 2011
The Ohio Bureau of Workers' Compensation June 2003 - October 2011
CompManagement Inc January 2002 - June 2003
Adelphia Communications May 2000 - August 2001
Education
Bowling Green State University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Ashland University
Master of Business Administration (M.B.A.), Project Management
Aetna October 2012 - Present
Aetna March 2010 - October 2012
Aetna October 2009 - March 2010
Q2a October 2008 - October 2009
Marion General Hospital November 2007 - October 2008
Ohio BWC August 2004 - September 2007
CompManagement, Inc. October 2003 - July 2004
CompManagement, Inc. June 2001 - October 2003
Ohio surgery center April 1998 - May 2001
Nationwide Childrens Hospital June 1989 - June 1999
Skills
Nursing, Inpatient, Medical Terminology, Patient Safety, Health Education, HIPAA, Patient Advocacy, Teaching, Critical Care, Windows, Outlook, Pediatrics, Microsoft Word, Microsoft Excel, Microsoft Office, Healthcare, Case Management, Medicare, Training, Team Building, Management, Public Speaking, Customer Service
Education
Liberty University 2014 — 2018
Bachelor of Science (BS)
Columbus State Community College 1986 — 1989
Associate's degree, Registered Nursing/Registered Nurse
Marion Technical College 1980 — 1981
Franklin County Treasurer September 2010 - Present
CompManagement, Inc. November 2001 - April 2010
Kaufmann July 2001 - November 2001
Skills
Notary Public - State..., Microsoft Excel, Microsoft Word, Telephony, Customer Service, Teamwork, Fax, Use of In-House Software
Education
Bethany College 1989 — 1994
Bachelor of Arts (B.A.), Business/Managerial Economics
CompManagement, Inc. September 2013 - May 2014
CompManagement, Inc. 2012 - 2013
Skills
Strategic Planning, Sales, Management Consulting
Education
Central Michigan University
Master of Business Administration (MBA), Marketing, 3.66
Molina Healthcare Supervisor of Concurrent ReviewIME coordinator and SupervisorProgressive Medical Inc.2003 - August 2008
CompManagement, Inc. 1998 - 2003
Skills
Healthcare, HIPAA, Hospitals, Medicaid, Managed Care, Healthcare Management, Healthcare Information..., Medicare, Nursing, Healthcare Consulting, Healthcare Industry, Disease Management, Utilization Management, Case Management, Home Care
Education
Columbus State Community College
Associate's degree of Applied Science Nursing, Registered Nursing/Registered Nurse
Perrin Woods Elementary School (VISTA) August 2013 - Present
Springfield Adacemy of Excellence August 2003 - September 2012
CompManagement, Inc. February 1998 - April 2003
General Motors January 1989 - May 1996
Skills
Human Resources, Public Speaking, Microsoft Office, Customer Service, Event Planning, Management, Tutoring, Teaching, Team Leadership, Dependable Team Player, Readiness, Guided Reading, Reading Comprehension, Compliance, Classroom, Strategic Planning, Documentaries, Classroom Management, Internal Communications, Consulting, Claims Management, Claim Investigation, Leadership, Program Development, Volunteer Management, Leadership Development, Nonprofits, Community Outreach, Organizational..., Government, Research, Coaching, Team Building, Program Management, Editing, Public Relations, Grant Writing, Social Media, Social Networking, Event Management, Budgets, Policy, Training, Fundraising
Education
Antioch University McGregor 2010 — 2012
Master's Ed. Leadership, Educational Leadership and Administration, General
Governors State University 1984 — 1986
Bachlor's Health Services Administration, Health/Health Care Administration/Management
Illinois Central College
Early Childhood Education
CompManagement, Inc. 1995 - 2007
Education
Mount Vernon Nazarene University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Catholic Health Partners February 2005 - Present
CompManagement, Inc. January 2003 - February 2004
Humana February 1995 - December 2002
Good Samaritan Hospital June 1990 - February 1995
Skills
Case Management, Nursing, Healthcare, Healthcare Management
Education
Miami University 1986 — 1990
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
JPMChase October 2007 - Present
Nationwide Insurance June 1999 - October 2007
CompManagement, Inc. May 1997 - June 1999
Skills
Not permitted to have...
Education
The George Washington University - School of Business 2000 — 2002
Master's Certification, Information Technology Project Management
Mount Vernon Nazarene University 1997 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General