Dubuque Data Services
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Dubuque Data Services Employees
Looking for a new career challenge May 2015 - Present
McKesson June 2013 - May 2015
McKesson March 2011 - June 2013
IBM January 2010 - March 2011
Dubuque Data Services April 2009 - December 2009
Dubuque Data Services April 2007 - April 2009
Bradley Iron Works November 2004 - March 2007
DuTrac Community Credit Union 1999 - 2004
Skills
Microsoft Excel, Microsoft Word, User Interface, Unix, Operations Management, Accounts Payable, Account Reconciliation, Accounts Receivable, Purchasing, Payroll, Training, Management, Software Documentation, Business Analysis, ERP, Access, Process Improvement, Lotus Notes, Quality Assurance, Informatics, Accounting, Data Analysis, Troubleshooting, HIPAA, SAP, System Administration, EHR, Healthcare, Analysis, Project Management, Visio, Healthcare Information...
Education
Iowa State University 1976 — 1980
Bachelor of Science (B.S.), Industrial Administration
Wahlert High School 1972 — 1976
Diploma, Pre College Courses
Dubuque Data Services Operations AnalystDubuque Data ServicesNovember 2011 - Present
TEAM 2006 - Present
ING Nederland November 2008 - November 2011
Target 2005 - 2008
Skills
Software Documentation, Process Improvement, Business Analysis, Access, Testing, Business Process..., Team Leadership, Cross-functional Team..., Troubleshooting, Project Management, Microsoft Office, Quality Assurance, Analysis, Data Analysis, Requirements Analysis, Photoshop, Avid Protools, Audio Engineering, Audio Post Production, Foley Artist, Songwriting, Customer Service, Brand Development, Sound Design
Education
Northeast Iowa Community College-Calmar
RelayHealth/McKesson 2004 - Present
Dubuque Data Services 2001 - 2003
McKesson Health Solutions 2000 - 2001
McKesson Health Solutions 1996 - 2000
Cycare 1994 - 1996
CyCare 1990 - 1994
CyCare 1983 - 1990
Skills
Healthcare Information..., SDLC, Health Information..., Agile Methodologies, Process Improvement, HIPAA, PMP, Integration, Software Documentation, Visio, Requirements Gathering, Software Implementation, Requirements Analysis, Software Project..., MS Project, SharePoint, Project Management, Management, Software Development, Leadership
Education
Clarke University 1980 — 1982
BA, Computer Science
University of Iowa 1977 — 1980
Computer Science
Dubuque Data Services February 1972 - Present
Calico Leasing, LLC September 2011 - January 2013
Dubuque Packing Company June 1965 - July 1969
Skills
Editing, Social Media, Leadership, Marketing Strategy, Strategic Planning, Event Planning, Start-ups, Entrepreneurship, Strategy, Business Strategy, Business Development
Education
Loras College 1963 — 1965
Dubuque Data Services August 2013 - January 2015
City of Dubuque February 2011 - August 2013
USA Hockey September 2012 - March 2013
Pizza Ranch December 2010 - April 2012
Skills
Computer Repair, Pay Close Attention to..., Reliable, Eager to learn new..., Highly motivated..., Computer Hardware, Law Enforcement, Security, Communication
Education
Northeast Iowa Community College-Calmar 2008 — 2013
Associate of Arts and Sciences (AAS), Computer Analyst - Networking Administration
Northeast Iowa Community College-Calmar 2008 — 2013
Computer Analyst - Business & Web Programming, Computer Programming, AAS
Hempstead High School 2004 — 2007
Diploma, General Education
ITA Group November 2012 - Present
IBM June 2011 - November 2012
Loras College Sports Information Department September 2010 - May 2011
Dubuque Data Services September 2010 - December 2010
Loras College August 2010 - December 2010
Iowa Sports Foundation May 2010 - August 2010
Iowa Sports Foundation December 2009 - January 2010
Hy Vee May 2009 - August 2009
Loras College Intramural Department January 2009 - May 2009
Skills
Event Management
Education
Loras College 2007 — 2011
Bachelor's degree, Management Information Systems & Sport Management
Rockwell City-Lytton High School 2003 — 2007
RelayHealth May 2011 - Present
McKesson Provider Technologies 2005 - May 2011
RelayHealth, a McKesson Company 2005 - May 2011
RelayHealth 2005 - 2010
Dubuque Data Services 1998 - 2005
Skills
Healthcare Information..., EDI, HIPAA, Revenue Cycle, Visual Basic, EHR, Strategic Planning, Software Documentation, Healthcare, Leadership, Business Analysis, Program Management, Project Management
Education
Loras College 1986 — 1990
BA, Finance and Marketing
Dubuque Data Services February 1972 - Present
Skills
Strategic Planning, Team Building, Sales Management, Sales, Account Management, Business Strategy, Sales Operations, New Business Development, CRM, Marketing Strategy, Sales Process, Customer Service, Management, Marketing, Leadership
Education
Loras College 1963 — 1965
Business
Loras College
HALO Branded Solutions January 2011 - Present
HALO/Lee Wayne April 2010 - January 2011
Kable Fulfillment Services December 2006 - January 2010
Dubuque Data Services March 2005 - November 2006
Honkamp Krueger March 2003 - March 2006
Skills
Training, Customer Service, Management, Payroll, Invoicing, Accounts Payable, Accounting, Sales, Marketing, Microsoft Office, Account Management, Accounts Receivable
Education
Loras College 2000 — 2003
B.A, Marketing
Loras College 1999 — 2003
Bachelor, Marketing
Highland Community College
A.A, Business
Goodwin Tucker Group June 2015 - Present
Diamond Jo Casino Dubuque January 2014 - June 2015
Dubuque Data Services December 2010 - August 2013
Flexsteel Industries Inc November 1993 - November 2008
Education
Northeast Iowa Community College - Peosta 2009 — 2010
Computer Analyst-Network Administrator & Tec Support, Computer/Information Technology Administration and Management, 3.8
University of Dubuque 1981 — 1983
Aviation/Airway Management and Operations
IBM May 2012 - Present
The Stevens Company August 2011 - May 2012
Dubuque Data Services October 2010 - August 2011
Penn State University April 2003 - November 2010
Sears, Roebuck and Co. August 2002 - April 2003
North Seattle College June 2001 - June 2002
AirWave Wireless February 2001 - May 2001
TechPlanet March 2000 - February 2001
Sears, Roebuck and Co. January 1990 - March 2000
Woodstove & Cooler Outlet March 1986 - January 1990
Education
Iowa State University
BA
North Seattle Community College
Cisco Certificate
Dubuque Data Services April 2014 - Present
Pikant Dessert Company 2011 - 2015
Performance Development and Training June 2011 - June 2012
WorldMark By Wyndham September 2007 - July 2011
Stoney Creek Inn March 2006 - October 2007
Jakels' Backerei Cafe & Bread Shop April 1988 - January 2006
Skills
Customer Satisfaction, Employee Relations, Hospitality, Customer Relations, Strategic Planning, Operations Management, Team Building, Profitability, Leadership Development, Coaching, Customer Service, Problem Solving, New Business Development, Business Strategy, Team Leadership, Public Speaking, Strategy, Profit, Sales, Budgets, Leadership, Sales Management, Project Management, Management, Training, Public Relations, Marketing, Recruiting
Education
University of Dubuque 2011 — 2013
Bachelor of Business Administration (BBA), Cum Laude, Business/Human Resources
IBM August 2015 - Present
McKesson 2009 - 2015
Dubuque Data Services 2008 - 2009
CES Computers Inc 2007 - 2008
Skills
Software Documentation, Troubleshooting, Healthcare Information..., HL7, Technical Support, HIPAA, Quality Assurance, SQL, Software Implementation, Testing, Networking, Management, Team Leadership, Integration, Training
Education
University of Dubuque 2003 — 2006
Bachelor of Business Administration (B.B.A.) in CIS, Computer Information Systems (CIS)
Available to Provide Information Technology and Account Management Services 2015 - Present
IBM 2013 - 2015
IBM 2010 - 2013
Dubuque Data Services 2008 - 2010
Dubuque Data Services 2008 - 2008
Lujack Auto Plaza 2004 - 2008
The Finley Hospital 2002 - 2004
Eastern Iowa Telemarketing 1995 - 1999
Skills
Account Management, Team Leadership, Information Technology, Project Management, Technical Support, Systems Analysis, Windows, Windows Server, Linux, Unix, Android, Technical Documentation, Endpoint Security, Network Administration, Computer Hardware, Lean Management, Root Cause Analysis, Waste Reduction, Training, Documentation, Printers, Microsoft Office, Visio, Microsoft Publisher, Microsoft Project, Symantec Endpoint..., IBM Tivoli, SAN, NAS, HP Storage Essentials, Tivoli Storage..., EMC, NetApp, VMware, ISM, BMC Remedy, Ticketing Systems, Dispatching, Manage client..., Management, Team Motivation, Professional..., Mobile Devices, Mobile Applications, Team Management, Mobile Technology, Networking, Active Directory, Network Security, Analysis
Education
Clarke University 2015 — 2016
Bachelor's Degree, Information Technology
Northeast Iowa Community College
Associate's Degree, Network and System Administration/Administrator
Honkamp Krueger & Co., P.C. June 2015 - Present
Decker Precision Machining September 2013 - Present
McGraw-Hill Higher Education June 2013 - September 2013
Dubuque Data Services January 2013 - May 2013
Decker Precision Machining February 2011 - May 2013
Skills
Shipping, Microsoft Office, Customer Service, Microsoft Excel, Inventory Management, Negotiation, Continuous Improvement, Procurement, Microsoft Word, Manufacturing, Warehousing, Management, Marketing, Time Management
Education
University of Dubuque 2011 — 2013
Bachelor of Business Administration (BBA), Computer Information Systems and Business
Northeast Iowa Community College-Peosta 2010 — 2011
Associate of Arts (A.A.), General Studies
Seattle Cancer Care Alliance September 2014 - June 2015
Coroplast, Inc. June 2012 - September 2013
Dubuque Data Services January 2012 - May 2012
Loras College August 2011 - May 2012
Loras College September 2008 - May 2012
Loras College August 2011 - December 2011
Loras College February 2011 - December 2011
City of Dubuque, Finance Department May 2011 - July 2011
Multicultural Family Center October 2010 - May 2011
Loras College June 2010 - July 2010
Skills
Leadership, Training, Fundraising, Access, Budgets, PowerPoint, Spanish, Microsoft Office, Management, Financial Analysis, Microsoft Excel, Project Planning, Sales
Education
Loras College 2008 — 2012
Bachelor of Arts (Honors), Finance and Economics, Mathematics (minor), magna cum laude
Pima County Democratic Party June 2015 - Present
Pat Murphy for Congress June 2014 - November 2014
Pat Murphy for Congress November 2013 - June 2014
Loras College August 2010 - May 2014
Sigma Phi Epsilon January 2013 - December 2013
DuTrac Financial Group April 2013 - July 2013
Global Goods September 2012 - March 2013
Dubuque Data Services June 2012 - August 2012
City of Dubuque March 2012 - June 2012
Dubuque Area Chamber of Commerce January 2012 - May 2012
Skills
Customer Service, Microsoft Office, Nonprofits, Microsoft Word, Time Management, PowerPoint, Research, Social Media, Microsoft Excel, C++, Recruiting, Management, Sales, Web Design, Fundraising, Political Campaigns, Event Planning, Non-profits, NGP, Public Speaking
Education
Loras College 2010 — 2014
Undergraduate, Accounting, Finance, and Management Information Systems, Senior
Loyola Academy 2006 — 2010
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 85/100
Packers Sanitation Services, Inc. November 2014 - Present
Packers Sanitation Services, Inc. May 2012 - November 2014
Dubuque Internal Medicine August 2010 - April 2012
Dubuque Data Services December 2008 - July 2010
Prudential Financial January 2006 - May 2008
Skills
Customer Service, Training, Business Analysis, Troubleshooting, Project Management, Help Desk Support, Remote Desktop, Virus Removal, Software Implementation, Salesforce.com..., Information Technology, Program Implementation, Payroll Cards, Time & Attendance, Workforce Management, Salesforce.com..., Comdata Pay Cards, Ceridian Dayforce, ADP Vantage, Remote User Support, Quality Assurance
Education
University of Dubuque 2000 — 2004
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Flexsteel Industries Inc. May 2014 - Present
IntegrUS Credit Union May 2013 - May 2014
Dubuque Data Services January 2013 - May 2013
Loras College January 2011 - May 2013
Fast Trak May 2012 - January 2013
Elkader Care Center June 2008 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Highly detail oriented, Organization, Accounting, Finance, Time Management, PowerPoint
Education
Loras College 2010 — 2014
Bachelor's degree, Accounting and Finance
Central Community High School 2006 — 2010
Honors Diplomma
ProPay February 2015 - Present
Dubuque Data Services June 2011 - March 2015
Architectural Lighting Solutions August 2011 - August 2012
Clarke University August 2010 - May 2011
Skills
Java, Team Leadership, VB.NET, COBOL, Perforce, Teamwork, Software Documentation, Oral & Written..., Troubleshooting, SQL, WCF Services, C#, Microsoft Office, Web Services, Enterprise Software, Documentation, Public Speaking, Leadership, Windows, Problem Solving, Agile Methodologies, Agile Project Management, Agile Testing, Test Driven Development, Agile Application...
Education
Clarke University 2009 — 2012
Bachelor of Arts (B.A.), Computer and Information Sciences and Support Services
Cerro Coso Community College 2007 — 2009
Associate of Arts (A.A.), General Studies
Dell May 2014 - Present
WTS Paradigm November 2011 - May 2014
Quest Software March 2008 - November 2011
Dubuque Data Services April 2006 - January 2008
Skills
C#, Visual Studio, SQL, .NET, VB.NET, Visual Basic, XML, Microsoft SQL Server, ASP.NET, Web Services, Agile Methodologies, Software Project..., JavaScript, Web Applications, Software Development
Education
St. Ambrose University 2003 — 2007
BS, Computer Science
Ruan Transportation Management Systems October 2014 - Present
Crescent Electric Supply Company May 2008 - October 2014
Dubuque Data Services January 2007 - February 2008
Sedona Staffing Services June 2004 - January 2007
Skills
Human Resources, Recruiting, Customer Service, Cold Calling, Employee Relations, Account Management, Onboarding, Sales, Team Building, Microsoft Office, Leadership Development, Coaching, Training, Sales Operations, Sales Management, Management, Payroll, Customer Retention
Education
University of Dubuque 1997 — 2001
Speech Communication
East Dubuque High School
Dubuque Data Services June 2015 - Present
Dubuque Data Services December 2013 - Present
Holy Family Catholic Schools April 2007 - December 2013
Absolute Today January 2008 - January 2011
Volt January 2006 - December 2006
Skills
Web Development, PHP, phpMyAdmin, WordPress, PSD to Wordpress, CSS3, HTML 5, C#, ASP.NET MVC, jQuery, jQuery UI, JavaScript, CentOS, Fedora, Windows Server, IIS, Apache
Education
El Paso Community College 2003 — 2005
Associate's degree, Computer and Information Sciences, General
Optum Technology April 2015 - Present
UnitedHealth Group July 2011 - Present
UnitedHealth Group January 2010 - July 2011
UnitedHealth Group 2007 - January 2010
Solutia Consulting October 2007 - February 2008
Inetium August 2006 - September 2007
Achieve Healthcare 2002 - 2006
Research Institute of America October 1996 - May 2002
Dubuque Data Services June 1994 - September 1996
Skills
Integration, SDLC, Leadership, Business Analysis, Visio, Requirements Analysis, Strategy, Process Improvement, Requirements Gathering, Healthcare Information..., Microsoft SQL Server, Software Project..., Enterprise Architecture, Cross-functional Team..., SQL, Project Management, Vendor Management, HIPAA, Business Requirements, Software Implementation, Software Development, EHR, Web Services, IT Strategy, XML, Data Modeling, Scrum, Databases, Systems Analysis, Solution Architecture, Agile Methodologies, Business Intelligence, SharePoint
Education
University of Iowa 1986 — 1993
Master of Arts (MA), Finance, G
IBM May 2013 - Present
MUFTS July 2011 - May 2013
MUFTS Inc March 2009 - July 2011
MUFTS INC March 2009 - July 2011
MUFTS INC March 2009 - June 2011
Aon Hewitt January 2008 - February 2009
Aon Hewitt January 2008 - February 2009
Dubuque Data Services August 2006 - January 2008
DUBUQUE DATA SERVICES August 2006 - January 2008
Skills
Regression Testing, Testing, Quality Assurance, Unix, Test Planning, Test Cases, Integration, Business Process, Systems Analysis, Web Applications, Test Strategy, Java Enterprise Edition, Analysis, Business Requirements, PHP, Management
Education
DeVry University 2002 — 2006
BS, Computer Information Systems
DeVry University 2002 — 2006
B.S, Computer Information Systems
dubuque data services
Skills
Process Improvement, Leadership Development, Team Building, Management, Training, COBOL, Public Speaking, Unix, Leadership, Business Strategy, Microsoft Office, Customer Service, Strategic Planning, Team Leadership, Account Management, Project Management, Software Documentation, CRM, Business Analysis, Data Analysis, Access, Visual Basic
Education
Clarke University 1990 — 1993
RelayHealth January 2010 - Present
RelayHealth October 2005 - December 2009
Dubuque Data Services January 1998 - September 2005
Skills
Leadership, SDLC, Quality Assurance, Agile Methodologies, Process Improvement, Healthcare, Quality Center, Test Automation, Software Documentation, Scrum, Entrepreneurship, Visio, Program Management, Testing, Requirements Analysis, Integration, Business Analysis, Cross-functional Team..., Test Planning, Marketing, Software Quality...
Education
Clarke University 2007 — 2011
Bachelor's Degree, Business Administration with Emphasis in Finance
University of Kansas 1978 — 1980
Liberal High School 1975 — 1978
Diploma
Dubuque Data Services September 2000 - Present
ComCoTec (now SXC) May 1996 - August 2000
NAI Hiffman 1992 - 1994
SWK Filtration (US Subsidiary of Seitz Filter Werkes Germany) January 1988 - August 1992
Skills
Strategic Planning, Team Building, Customer Service, Business Strategy, New Business Development, Team Leadership, Leadership Development, Coaching, Event Planning, Management, Microsoft Office, Account Management, Recruiting, Solution Selling, CRM, Sales, Training, Leadership
Education
Robert Morris College 1994 — 1996
Bachelor of Business Administration (BBA), Accounting and Business/Management
Clarke University 1986 — 1986
Art
International Academy of Design and Technology-Chicago 1985 — 1985
Interior Design
Dubuque Data Services September 2007 - Present
Skills
ASP.NET, SQL, Microsoft SQL Server, Core Java, Business Analysis, Unix, Web Services, Visual Basic, XML, Java, Requirements Analysis
Education
Amravati University 2000 — 2003
Master, Computer Application
Klauer Mfg. Co. May 2011 - Present
Dubuque Data Services July 2009 - May 2011
Dubuque Data Services March 2008 - July 2009
Loras College 2009 - 2009
Timmerman Hotel December 2004 - May 2008
Skills
COBOL, Micro Focus COBOL, Visual Basic, Programming, Software Documentation, Software Design, Microsoft Office, SQL, HTML, SDLC, Unix, Testing, Troubleshooting
Education
Loras College 2004 — 2009
Bachelors, Management Information Systems, Finance
Wahlert High School 2000 — 2004
N/A, Drama, Physics, Anatomy, etc.
Cottingham & Butler May 2015 - Present
Heartland Financial USA, Inc. February 2013 - May 2015
Gin Rickeys August 2008 - February 2014
Dubuque Data Services June 2011 - February 2013
Skills
Computer Hardware, Customer Service, Microsoft Office, Troubleshooting, Windows, Problem Solving, Team Building, Inventory Management, Access, Word, Excel, PowerPoint, Operating Systems, Virtualization, Microsoft SQL Server, Windows Server, Linux, Unix, Scripting, Microsoft Word, Microsoft Excel, Networking, DNS, Technical Support, Leadership, Servers, Active Directory, Hardware
Education
University of Dubuque 2011 — 2014
Bachelor, Computer Information Systems, Business Administation
NICC 2008 — 2010
Associates, Computer Information Technology
Cartegraph December 2012 - Present
Cartegraph February 2008 - December 2012
Dubuque Data Services 2003 - 2008
Skills
Marketing, Agile Methodologies, HTML, Software Documentation, Email Marketing, Marketing Communications, SEO, Team Leadership, Project Management, Project Planning, Software Development, Databases, Business Analysis, Process Improvement, Content Strategy, Content Marketing
Education
University of Northern Iowa
University of Northern Iowa
City of Scottsdale Executive AssistantMWA Intelligence2005 - 2005
EFI 2004 - 2005
Electronics For Imaging 2003 - 2005
Automated Dispatch Services 2002 - 2003
Management Technology America July 2000 - November 2002
Administrative Office of the Courts June 1991 - May 1999
Dubuque Data Services August 1974 - December 1989
Education
University of Phoenix 1991 — 1993
BA, Management
Dominican University 1963 — 1965
English
Wahlert High School 1960 — 1963
Dubuque Data Services February 2010 - Present
Citi June 2006 - December 2007
Board of Trade Clearing Corporation June 1998 - September 2004
Skills
Unix, COBOL, DB2, Java, SQL, Software Development, Microsoft SQL Server, IBM Mainframe, Linux, Windows Server 2003, Windows 7, CICS, ADSO, HTML, SQL Server 2000, Oracle, CA-IDMS, TCP/IP, DHCP, HTTP, FTP, DNS, Jobtrac, Visio, DNS management, MVS/ESA, VSAM, TSO/ISPF, Creative Problem Solving, JCL, CHANGEMAN, File Aid, Control-M, InfoPac, InfoMan, ABEND-AID, IBM MQ Series, SAR, Crystal Reports, Software Project..., Project Planning, Agile Methodologies, REXX, VB.NET, DATABUS, Microfocus COBOL, Index files, Developing ASP.NET MVC...
Education
DePaul University 1996 — 1997
Computer Career Program
Kiev Civil Institute 1981 — 1985
Bachelor of Science (BS), Civil Engineering
Dubuque Data Services January 2015 - Present
Robert Half Technology April 2014 - January 2015
IBM February 2013 - April 2014
Dubuque Data Services May 2011 - February 2013
Signature/Print It March 2010 - September 2010
Skills
Mac OS X, Adobe Software, Microsoft Office, Microsoft, Windows, SQL Server, Web Design, Graphic Design, HTML/XML, Digital Printing, CSS, Dreamweaver, Photoshop, Illustrator, QuarkXPress, InDesign, Print Production, Attention To Detail, Determined, Client Communication, Access, Photography, Adobe Acrobat, Adobe Creative Suite, Computer Hardware, Email Marketing, Graphics, HTML, Logo Design, Mac, Microsoft SQL Server, OS X, Software Documentation, Technical Support, Troubleshooting, Customer Service, Microsoft Excel
Education
University of Dubuque 2006 — 2008
Bachelors, Graphic Design
Clayton Ridge High School 2001 — 2003
Bachelor's degree, General Studies
NICC
Associates, Computer Analyst: Business Software and Web Programming
RelayHealth October 2007 - Present
Dubuque Data Services October 1998 - October 2007
McKesson Provider Technologies February 1997 - October 1998
Skills
TIBCO Business Studio, AcuCOBOL, Microfocus COBOL, Visual Studio, Visual Basic, Oracle SQL, Microsoft SQL Server, Perl Script, HTML, Symphonia, Microsoft Access, Java, SOAP, SoapUI, XML, WSDL, Team Leadership, Research Design, EDI, Web Services, Client/server, Enterprise Software, Healthcare Information..., COBOL, VB.NET, Oracle, Agile Methodologies, SQL, Software Development, Process Improvement, HIPAA
Education
Clarke College 1994 — 1998
Computer and Information Sciences, General
Medline Industries, Inc. September 2013 - Present
Dubuque Data Services July 2012 - Present
Dubuque Data Services October 2009 - Present
Skills
Microsoft Office, Salesforce.com, Product Marketing, Marketing Strategy, Marketing Communications, Social Media, Social Media Marketing, Microsoft Excel, Account Management, Public Speaking, Sales Process, Management, Customer Service, Marketing, Sales
Education
Loras College 2000 — 2004
Bachelor of Arts (B.A.), Public Relations
TOMY International May 2008 - Present
EIP Manufacturing, LLC 2005 - 2006
Dubuque Data Services 2003 - 2004
Insight Enterprises (formerly Software Spectrum) March 2002 - March 2003
Skills
Product Design, Product Development, Competitive Analysis, Troubleshooting, Quality Assurance, Team Leadership, Consumer Products, Information Technology, IBM Mainframe, Computer Hardware, Technical Support, Postal Regulations, CPSIA, Teamwork, Postage Meter, Networking, Process Improvement, Project Management, IT Operations, Windows, Disaster Recovery, Microsoft Office, Training, Microsoft Excel, Testing, Cross-functional Team..., Product Marketing
Education
Remington College-Dallas Campus 2001 — 2002
Associate of Applied Science, Computer Networking System Technology
Infosys March 2015 - Present
KForce August 2013 - March 2015
Capgemini Consulting June 2011 - August 2013
Arvato Digital Services October 2010 - June 2011
Dubuque Data Services May 2006 - January 2010
Skills
Testing, SDLC, Customer Service, Microsoft Excel
Education
University of Dubuque 2001 — 2003
BA, Computer Graphics/Interactive Media
University of Dubuque 1994 — 1997
Bachelor of Arts (B.A.), History
IBM Global Business Services September 2009 - June 2015
Dubuque Data Services 2008 - 2009
United States Air Force 2004 - 2008
CES Computers 2002 - 2004
Skills
Windows Server, VMware, Integration, VMware ESX, ITIL, Servers, Disaster Recovery, DNS, Virtualization, Active Directory, System Administration, Software Documentation, Troubleshooting, Data Center, IT Service Management, Operating Systems
Education
Prairie State College
Associate's degree
University of Dubuque
Bachelor of Business Administration in Computer Information Systems
IBM September 2009 - Present
Bodine Electric October 2008 - September 2009
Dubuque Data Services December 2005 - October 2008
Wal-Mart June 2004 - December 2005
NICC January 2003 - December 2003
United States Marine Corp October 1997 - October 2001
Skills
Six Sigma, Project Management, ITIL v3 Foundations..., Management, Project Planning, Analysis, PMP, Vendor Management, Technical Support, Unix, Budgets, Data Center, IT Management, ITIL, MS Project, SDLC, Training, Testing
Education
University of Dubuque 2004 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.86
Northeast Iowa Community College 2002 — 2003
Associate of Arts and Sciences (A.A.S.), Computer Analyst — Network Administrator, 3.9/4.0
Central Texas College
A.A.S, Computer Analyst - Network Administrator
Divine Word College January 2009 - Present
East Dubuque Savings Bank January 2008 - December 2008
Dubuque Data Services July 1993 - December 2007
Skills
IT Strategy, Integration, Business Analysis, IT Management, Vendor Management, Business Intelligence, Project Management, Process Improvement, Program Management, SDLC, Disaster Recovery, ERP
Education
Clarke University 1988 — 1992
Bachelor of Science (B.S.), Computer Science
Dubuque Data Services August 2011 - April 2015
United Airlines July 1997 - August 2011
Skills
Microsoft Office, Management, Team Leadership, Solution Selling, Business Analysis, Leadership
Education
Capella University 2010 — 2011
Business
International Air and Hospitality Academy 1987 — 1987
Certificate, Airline Reservations
Wahlert 1983 — 1987
High School
Crescent Electric Supply June 2006 - Present
Dubuque Data Services August 1985 - June 2006
United Fire & Casualty February 1984 - August 1985
Education
Kirkwood Community College
Maquoketa Valley High School
High School diploma