General Motors Customer Care & Aftersales
Address: 6200 Grand Pointe Dr, Grand Blanc, MI 48439 Phone: (810) 606-2001Hours: Place name: : : : Website: : Category: : : Website: http://www.gm.com/ Category: Business center Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of GM Customer Care & Aftersales Posting publicly on the Web Write a review Reviews"Excellent environment, culture and facility" "I work here, foods good" "2) Install and setup and account for Pokemon Go and create a trainer." View all Google reviews
General Motors Customer Care & Aftersales List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at General Motors Customer Care & Aftersales. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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General Motors Customer Care & Aftersales Employees
NTN USA Corporation August 2013 - Present
Schwartz Advisors LLC May 2013 - July 2013
Federal-Mogul Corporation November 2010 - December 2012
General Motors 2006 - 2010
General Motors 2004 - 2006
General Motors - Customer Care & Aftersales 2000 - 2004
General Motors - Adam Opel AG 1997 - 2000
General Motors - Treasurer's Office 1995 - 1997
Boeing Commercial Airplanes 1986 - 1989
Skills
Automotive, Automotive Aftermarket, Aerospace, Product Development, Cross-functional Team..., Strategic Planning, Parts, Business Planning, Business Strategy, New Business Development, Process Improvement, Operations Management, Private Equity, Strategy, Product Management, Business Development, Program Management, Negotiation, Supply Chain, Mergers & Acquisitions, Management, Pricing, Vehicles, Leadership, Customer Satisfaction, Manufacturing, Competitive Analysis, Purchasing, Strategic Partnerships, Procurement, Sales, P&L Management, Marketing, Executive Management, Analysis, Profit, Forecasting, Analytics, Finance, Automobile
Education
University of Michigan 1989 — 1991
MBA - Stephen M. Ross School of Business, General Management Major, Finance Minor
Purdue University 1982 — 1986
B.S., Aeronautical & Astronautical Engineering
General Motors March 2013 - Present
General Motors January 2011 - February 2013
General Motors Customer Care & Aftersales August 2008 - December 2010
General Motors January 2006 - July 2008
General Motors February 2005 - December 2005
General Motors November 2003 - January 2005
General Motors April 1999 - October 2003
General Motors October 1991 - March 1999
General Motors January 1989 - October 1991
General Motors September 1987 - January 1989
Skills
Automotive, Process Improvement, Supply Chain Management, Lean Manufacturing, Continuous Improvement, Six Sigma, Value Stream Mapping, Supply Chain, Kaizen, SAP, Warehousing, Logistics, Cross-functional Team..., Change Management, 5S, Warehouse Management, Quality Management, Process Engineering, Business Process, Management, Operations Management, Supply Management, Project Management, Inventory Management, Root Cause Analysis, Kanban, Purchasing, Training, ERP, Manufacturing..., Analysis, Materials Management, Business Process..., Project Planning, Team Management, Integration, Parts, CRM, Customer Satisfaction, Team Building, MRP, Leadership, Global Sourcing, Manufacturing, Program Management, Vehicles, PPAP, FMEA, Strategic Sourcing, Operational Excellence
Education
University of Nevada-Reno 1978 — 1982
Bachelor of Science (B.S.), Business Management
General Motors Service & Parts Operations August 1997 - Present
General Motors Customer Care & Aftersales July 1997 - Present
General Motors 2005 - 2013
General Motors 1997 - 2012
Skills
Process Improvement, Six Sigma, Warehousing, Continuous Improvement, Inventory Control, Supply Chain, Automotive, Lean Manufacturing, Value Stream Mapping, Logistics Management, Purchasing, Supply Chain Management, Operations Management, 5S, Kaizen, Materials Management, Forklift Operator, Customer Service, Manufacturing..., Distribution Center..., Inventory Management, Manufacturing, Logistics, Warehouse Management, Team Building, Kanban, Root Cause Analysis, Time Management, Shipping, Customer Satisfaction, Fleet Management, Procurement, Quality Management, Process Scheduler, Strategic Sourcing, Industrial Engineering, ISO, Supervisory Skills, Cross-functional Team..., Transportation, Toyota Production System, Quality Control, Quality Assurance, SPC, JIT, Operational Excellence, MRP, Production Planning, DMAIC, Assembly Lines
Education
Baker College Business and Corporate Services 1990 — 1997
Bachelor Degree
Mott Community College 1981 — 1984
Associate's degree
General Motors September 2014 - Present
General Motors December 2012 - August 2014
General Motors Customer Care & Aftersales June 2011 - December 2012
General Motors / Service and Parts Operations December 2008 - October 2010
General Motors / Service and Parts Operations September 1999 - November 2008
Melior Institute May 1998 - August 1999
Automotive Retailer / Dealership 1993 - 1998
Skills
Parts, Automotive, Inventory Management, Problem Solving, Customer Relations, Customer Service, Customer Satisfaction, Market Planning, Marketing Strategy, Strategic Planning, Negotiation, Automotive Aftermarket, Retail, Sales Management, Team Building, B2B, Promotions, Automobile, Marketing, Powertrain, Vehicles, Customer Retention, Warranty, Sales Operations, Automotive Parts, Motorsports, Tires, New Business Development, Profit, Forecasting, Automotive Electronics, Competitive Analysis, Sales, Sales Process, Continuous Improvement, Leadership, Dealers, Process Improvement, Aftersales, Cross-functional Team..., Operations Management, Manufacturing, Product Development, Fleet Management, PPAP, Purchasing, Business Planning, Dealer Management, Income Statement, Pricing
Education
Franklin University 2001 — 2006
Bachelor of Science
Macomb Community College 1994 — 1996
Associate of Science (A.S.)
General Motors March 2011 - Present
General Motors-Customer Care & Aftersales 2008 - 2011
General Motors August 1995 - October 2008
Crystal's Cafe 2004 - 2004
Skills
Continuous Improvement, Lean Manufacturing, Kaizen, ISO, Value Stream Mapping, 5S, Manufacturing..., SPC, Manufacturing..., Team Building, Automation, APQP, Manufacturing, PPAP, Six Sigma, Toyota Production System, Process Engineering, Automotive, Root Cause Analysis, Engineering, FMEA, Quality Management, Preventive Maintenance, Kanban, Manufacturing Operations, Machine Tools, Supplier Quality, DFMEA, Industrial Engineering, GD&T, Materials Management, Vehicles, Supply Management
Education
Kennedy Western University 1997 — 2006
BA, Business Administration
General Motors March 2012 - Present
General Motors--Customer Care & Aftersales January 2005 - March 2012
General Motors February 2000 - January 2005
General Motors January 1999 - February 2000
General Motors Service Parts Operations October 1995 - December 1998
GM Parts October 1993 - October 1995
General Motors May 1991 - October 1993
Skills
E-commerce, Product Development, Program Management, Cross-functional Team..., Product Management, Marketing, Process Improvement, B2B, Automotive, Business Process..., Management, Business Strategy, Six Sigma, New Business Development, Strategy, Sales Management, Entrepreneurship, Team Leadership, Business Analysis, Vehicles, Business Development, CRM, Sales, Training, Sales Process
Education
Creighton University 1986 — 1988
MBA
Penn State University 1979 — 1983
BS
General Motors November 2008 - Present
General Motors - Customer Care & Aftersales 1989 - 2010
General Motors - Service & Parts Operations April 2005 - October 2008
General Motors – Service & Parts Operations August 2001 - March 2005
Needham Harper Worldwide 1985 - 1988
Skills
Cross-functional Team..., Automotive, Purchasing, Marketing, Management, Forecasting, Sales, Customer Satisfaction, Team Building, Operations Management, Customer Service, Logistics, Vehicles, Continuous Improvement, Business Planning, Sales Management, Customer Retention, Change Management, New Business Development, Leadership, Manufacturing, Marketing Strategy, Product Development, Parts, Strategic Planning, Project Planning, Program Management, Process Improvement, Supply Chain Management, Pricing, Lean Manufacturing, Inventory Management, Supply Chain, Budgets, Sales Operations, Competitive Analysis, Six Sigma, Negotiation, Strategy, Team Leadership, Automobile, P&L Management, Business Strategy, B2B, Automotive Aftermarket, Profit, Account Management, Market Planning, CRM
Education
Thunderbird School of Global Management 1988 — 1989
M.I.M., Master of International Management
Michigan State University 1980 — 1985
B.A., Advertising and Spanish
General Motors April 2012 - Present
General Motors January 2011 - April 2012
General Motors Customer Care & Aftersales June 2010 - February 2011
General Motors October 2009 - September 2010
General Motors July 2008 - October 2009
Flint Truck Assembly February 2008 - June 2008
General Motors August 2004 - January 2008
General Motors May 2000 - July 2004
General Motors November 1999 - April 2000
Road Commission for Oakland County May 1993 - October 1999
Skills
Inventory Management, Material Flow, Manufacturing Management, Cost Reduction, Word, Excel, Supplier, Operations Management, Logistics, Supply Chain Management, Materials Management
Education
Kettering University 2003 — 2003
MSMM, Manufacturing Management
Kettering University 2000 — 2002
MSOM, Operations Management
University of Michigan-Dearborn 1990 — 1992
BGS, Public Administration, Communication, Political Science
Oakland Community College 1989 — 1990
Associate, General Studies
Lansing Community College 1987 — 1987
Certificate, Assessment Administration
Lakeland High School 1976 — 1980
General Motors Customer Care & Aftersales 2013 - Present
Delphi June 2011 - Present
Delphi April 2009 - May 2011
DELPHI Corporation October 1997 - March 2009
EDS, an HP company September 1987 - October 1997
Education
Michigan State University 1982 — 1987
BS, Packaging Engineering
Retired December 2013 - Present
Aerotek 2005 - 2013
General Motors Customer Care & Aftersales 2000 - April 2005
General Motors 1967 - 2005
Skills
Vehicles, Automotive, Parts, Sales Administration, Sales Management, Marketing, Sales Operations, Continuous Improvement, Customer Satisfaction, Manufacturing, Powertrain, Customer Retention, Automobile, Purchasing, Cross-functional Team..., Product Development
Education
Oakland University 1962 — 1967
Bachelor's degree, Engineering Science & Business Administration, 3+
General Motors Customer Care & Aftersales March 2012 - Present
Skills
Microsoft Office, SAP, Automotive, Continuous Improvement, Process Improvement, Customer Service, Product Development, Project Management, Microsoft Excel, Team Building
Education
University of Michigan-Flint 1985 — 1990
Bachelor of Business Administration (BBA), Accounting