General Motors, Service and Parts Operations
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General Motors, Service and Parts Operations Employees
Dewpoint September 2013 - Present
Northwood University June 2013 - Present
Baker College January 1991 - Present
MRM Worldwide March 2011 - October 2012
Spartan Motors October 2004 - May 2010
General Motors - Service and Parts Operations 1999 - 2004
Skills
Cross-functional Team..., Team Leadership, Process Improvement, Program Management, Operations Management, Team Building, Strategic Planning, Change Management, Automotive, New Business Development, E-commerce, Digital Marketing, Integration, Customer Relations, Budget Management, Problem Solving, Systems Integration, Sarbanes-Oxley Auditing, Budgets, CRM, Customer Service, Leadership, Management, Manufacturing, Negotiation, Product Management, Strategy
Education
Central Michigan University 1990 — 1992
Masters of Science in Administration, Business Management and Administration
Volkswagen Group of America March 2010 - Present
General Motors 2007 - 2009
General Motors 2003 - 2007
General Motors 2001 - 2003
General Motors 1999 - 2000
General Motors Service & Parts Operations 1997 - 1998
General Motors (GM) 1994 - 1997
General Motors Service and Parts Operations 1990 - 1994
Skills
Requirements Analysis, Project Management, Strategy, Strategic Planning, Cross-functional Team..., Supply Chain, SAP, Parts, Information Technology, IT Strategy, Continuous Improvement, Business Process..., Program Management, Integration, Project Portfolio..., Change Management, Business Planning, Process Improvement, Incident Management, Business Analysis, Leadership, IT Management, SDLC, Supply Chain Management, Supply Management, ITIL, Management, Business Process..., Testing, Procurement, Outsourcing, Automotive, Vendor Management
Education
Central Michigan University
Masters
University of Michigan
Bachelors of Science
MillerCoors July 2015 - Present
The Goodyear Tire & Rubber Company August 2012 - July 2015
The Goodyear Tire & Rubber Company July 2008 - September 2012
The Goodyear Tire & Rubber Company December 2007 - July 2008
General Motors Corporation, Service and Parts Operations May 2000 - October 2007
General Motors March 2004 - November 2005
General Motors Corporation, Service Parts Operations December 2002 - March 2004
General Motors Corporation, Service Parts Operations October 2000 - December 2002
General Motors May 2002 - August 2002
General Motors, Service and Parts Operations May 2000 - August 2000
Skills
Problem Solving, Forecasting, Lean Manufacturing, Continuous Improvement, Supply Chain, Project Coordination, Infrastructure Projects, Quality Systems, Preventive Maintenance, Plant Maintenance, Plant Management, Working Capital..., Distribution, Reverse Logistics, Inventory Management, SAP R/3, SAP, Supply Chain Management, Word, Excel, Access, PowerPoint, SnagIt, Internet, Internet Explorer, Windows 7, Windows XP Professional, MS-DOS, MS Office Suite, Web, Windows, Microsoft Office, Hardware, Lotus Notes, Operations Management, Retail, Microsoft Excel, Value Stream Mapping, Microsoft Word, Leadership, 5S, Process Improvement, Manufacturing, Kaizen, Quality System, Logistics, Six Sigma, Analysis, Toyota Production System, Infrastructure
Education
University of Denver - Daniels College of Business 2006 — 2008
MBA, Supply Chain
Saint Louis University 1998 — 2002
BSBA, Engineering Management
St. Francis High School 1994 — 1998
College Preparatory
Chevrolet July 2015 - Present
Chevrolet March 2014 - July 2015
General Motors January 2011 - March 2014
General Motors December 2008 - January 2011
General Motors April 2007 - December 2008
General Motors Service and Parts Operations July 2004 - April 2007
Saturn Service Parts Operations October 2003 - July 2004
Saturn Corporation June 1999 - October 2003
Cardell Corporation 1997 - 1999
Chrysler 1997 - 1997
Skills
Management, Vehicles, Product Development, Manufacturing, Continuous Improvement, Leadership, Cross-functional Team..., Engineering, Lean Manufacturing, Supply Chain, Budgets, Process Improvement, Automotive Engineering, Supply Chain Management, Supplier Quality, Supply Management, Team Building, Customer Service, Logistics, Automobile, Strategic Planning, Change Management, Customer Satisfaction, Advertising, Project Management, Strategy, Automotive Aftermarket
Education
Central Michigan University 2005 — 2007
MSA, Leadership
Oakland University 1995 — 1999
BSME, Mechanical Engineering
Albion College 1991 — 1994
Royal Oak Shrine High School 1987 — 1991
Caterpillar Inc. October 2013 - Present
Caterpillar Inc. September 2011 - October 2013
Caterpillar Inc. May 2008 - September 2011
General Motors, Service and Parts Operations 1999 - 2007
General Motors 1999 - 2006
Great West Casualty Company 1997 - 1999
Skills
Analysis, Value Stream Mapping, DMAIC, Industrial Safety, Safety Management..., Kanban, Hazardous Waste..., FMEA, Occupational Health, Ergonomics, Workers Compensation, Industrial Hygiene, Team Building, Lean Manufacturing, Program Management, Root Cause Analysis, Kaizen, Green Belt, Continuous Improvement, 5S, EHS, Accident Investigation, Strategic Planning, Environmental Compliance, Environmental Awareness, Manufacturing, Process Improvement, Leadership, Six Sigma, Operations Management, Manufacturing..., Project Management, Hazardous Materials, Environmental..., Black Belt, Risk Assessment, Automotive, Facilities Management, Site Management, Vendor Relationships
Education
Indiana University Bloomington 1987 — 1997
MS, Safety Management
Indiana University Bloomington 1987 — 1990
BA, English
Powers Catholic
Meridian Zero Degrees April 2012 - Present
General Motors May 2009 - April 2012
General Motors - Service and Parts Operations November 2007 - May 2009
General Motors - Service and Parts Operations March 2000 - November 2007
Skills
Program Management, Automotive, Product Development, Cross-functional Team..., Process Improvement, Manufacturing, Operations Management, Business Process..., Supply Chain Management, CRM, Supply Chain, Continuous Improvement, Logistics, Lean Manufacturing, Process Engineering, IT Strategy, Vendor Management, Management, Leadership, Analysis, Change Management, Strategy, Project Management
Education
Kettering University 1977 — 1982
BSIE
New York Institute of Technology
MBA
General Motors January 2011 - Present
General Motors January 2009 - January 2011
General Motors - Service and Parts Operations July 2004 - January 2009
General Motors - OnStar February 2002 - July 2004
ELECTRONIC DATA SYSTEMS (EDS) February 2000 - October 2001
Skills
Marketing Strategy, Automotive, Customer Satisfaction, Process Improvement, Marketing Communications, Strategic Planning, Customer Relations, Marketing Management, Product Launch, Customer Retention, Customer Service, Planning, Product Marketing, Sales Management, Account Management, Continuous Improvement
Education
Eastern Michigan University 1986 — 1987
University of Michigan 1983 — 1985
Hillsdale College 1982 — 1983
Ferris State University 1980 — 1981
GM March 2002 - Present
General Motors 2002 - Present
General Motors Customer Care and Aftersales (GMCCA) 1985 - Present
General Motors Service and Parts Operations 1985 - Present
Supply Chain - GM Customer Care & Aftersales 2002 - 2010
GM Customer Care & Aftersales - Supply Chain 2002 - 2010
Skills
Supply Chain..., Value Stream Mapping, Supply Chain Management, Automotive, Supply Management, Kaizen, Supply Chain, Lean Manufacturing, Continuous Improvement, Materials Management, Warehouse Management, Warehousing, Forecasting, Manufacturing..., 5S, JIT, Change Management, Six Sigma, MRP, Global Sourcing, Kanban, Toyota Production System, Supplier Development, Strategic Sourcing, Supplier Quality
Education
Central Michigan University 1991 — 1993
M.S.A., Business Administration and Management, General
University of Michigan-Flint 1980 — 1984
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
InSite Real Estate October 2010 - Present
General Motors - Service Parts Operations May 2010 - September 2010
General Motors - Service and Parts Operations March 2000 - April 2010
General Motors - Service and Parts Operations October 1999 - March 2000
Noble Metal Processing, Inc. July 1997 - August 1999
Education
Central Michigan University 1991 — 1996
BS, Manufacturing Engineering
Chrysler June 2007 - March 2008
General Motors Service and Parts Operations June 1999 - April 2006
General Motors Service and Parts Operations June 1997 - June 1999
General Motors Service and Parts Operations December 1996 - June 1997
General Motors Service and Parts Operations April 1993 - December 1996
General Motors Service and Parts Operations June 1985 - April 1993
Skills
Cost Reduction, Global Sourcing, Negotiation, Purchasing, Cost Savings, Purchasing Management, Purchase Management, Supplier Development, Strategic Sourcing, Supply Management, Automotive, Continuous Improvement, Sourcing, Supplier Evaluation, Supply Chain, Supply Chain Management
Education
Central Michigan University 1989 — 1993
Masters, Business Administration
Central Michigan University 1984 — 1988
Bachelors, Management and Supervision
Self Employed Purchasing May 2009 - Present
Genral Motors Service Parts January 2009 - October 2009
General Motors Service and Parts Operations 2009 - 2009
General Motors Service Parts Opperations 1994 - 2009
General Motors June 1990 - March 1998
Skills
Purchasing, Continuous Improvement, Six Sigma, Lean Manufacturing, Business Analysis, Strategic Sourcing, PPAP, Process Improvement, Automotive, FMEA, Global Sourcing, Logistics, Management, Procurement, Sales, Forecasting, Supply Management, Contract Negotiation, Manufacturing, SPC, Supply Chain Management, Supply Chain, Value Stream Mapping, Microsoft Excel
Education
Central Michigan University 1973 — 1977
BS, Business
Right Management
Tracell, LLC June 2009 - Present
General Motors Service and Parts Operations June 1994 - June 2009
Education
Purdue University 1987 — 1989
B.S., Construction Management