General Motors - OnStar
OnStar Corporation is a subsidiary of General Motors that provides subscription-based communications, in-vehicle security, emergency services, hands-free calling, turn-by-turn navigation, and remote diagnostics systems throughout the United States, Canada, China, Mexico, Europe, Brazil, and Argentina. Customer service: 0800 026 0034 Founded: 1996 Parent organization: General Motors Headquarters: Detroit, Michigan, United States Founders: General Motors, Electronic Data Systems, Hughes Electronics Subsidiaries: OnStar Global Services Corp, Shanghai OnStar Telematics Co., Ltd
General Motors - OnStar List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at General Motors - OnStar. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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General Motors - OnStar Employees
P'kolino June 2005 - Present
General Motors - OnStar September 1997 - August 2003
McCann Erickson 1994 - 1997
DMB&B 1992 - 1994
Alumni Association of the University of Michigan June 1988 - September 1989
Skills
Product Development, Marketing, Integrated Marketing, Digital Marketing, Marketing Strategy, Product Marketing, Direct Marketing, Brand Development, Brand Management
Education
Babson College - Franklin W. Olin Graduate School of Business 2003 — 2005
MBA, Business Administration and Management, Entrepreneurship, Magna Cum Laude
John Carroll University 1987 — 1991
University of Michigan
Business Administration and Management, General, A
General Motors - OnStar 2007 - Present
EDS Corporation November 2001 - January 2005
EDS Corporation January 1999 - November 2001
Skills
Data Analysis, Analysis, Business Analysis, Process Improvement
Education
Ferris State University 1985 — 1990
Bachelors, Television Production
Ferris State University 1985 — 1990
Asscociates, Audio/Video Production
Advanced Sterilization Products March 2014 - Present
Johnson & Johnson July 2012 - February 2014
Johnson & Johnson Medical - Brasil July 2010 - July 2012
Johnson & Johnson April 2008 - July 2010
Johnson & Johnson January 2007 - March 2008
Johnson&Johnson MD&D July 2005 - December 2007
General Motors - OnStar June 2004 - August 2004
Roland Berger Strategy Consultants July 2001 - June 2003
Roland Berger Strategy Consultants July 2000 - June 2001
Roland Berger Strategy Consultants January 1999 - July 2000
Skills
Business Strategy, Pricing, Business Development, Latin America, Project Planning, Business Planning, Healthcare, Competitive Analysis, Strategic Planning, Product Management, Cross-functional Team..., Management Consulting, Sales Management, Product Launch, Leadership, Medical Devices, Process Improvement, Market Development, Management, Sales Operations, Change Management, Six Sigma, Mergers & Acquisitions, Analysis, Outsourcing, Strategy
Education
MIT - Sloan School of Management 2003 — 2005
MBA, Business
Instituto Tecnológico de Aeronáutica - ITA 1993 — 1998
BS, Aeronautical Infrastructure Engineering
Ibmec 2007 — 2007
Pos-Grad, Health Care Business Management
Anadarko Petroleum Corporation October 2014 - Present
SPAR Solutions, LLC May 2014 - Present
General Motors - OnStar April 2013 - March 2014
General Motors - OnStar July 2011 - April 2013
Spar Solutions October 2008 - July 2011
Walgreens May 2008 - July 2008
Compuware December 2006 - May 2008
JDM Systems Consultants June 2006 - December 2006
Chrysler February 2005 - June 2006
Fidelity Investments June 2003 - October 2004
Skills
Java Enterprise Edition, Architectures, Enterprise Architecture, SOA, SQL, Architecture, .NET, J2EE, Java, Software Project..., Technology Evaluation, Call Center Technologies, SOA Architectures, High Availability, VMware, Infrastructure, CRM, CRM software, CTI, Deployment Planning, ITIL v3 Foundations..., Cloud Computing, SDLC, Business Analysis, Project Management, Integration, Solution Architecture, IT Strategy, Agile Methodologies, Requirements Analysis, Oracle, Unix, Scrum, Web Services, Software Development, UML, Data Modeling, System Architecture, Requirements Gathering, Agile Project Management, ITIL, PMP, Application Architecture, XML, Microsoft SQL Server, Databases, Spring Framework, WebLogic
Education
Carnegie Mellon University 2012 — 2012
Certified Enterprise Architect, Enterprise Architecture
Loyola University of Chicago 2000 — 2002
Masters, Computer Science
Shivaji University 1994 — 1998
Bachelor of Engineering, Electronics
Dealer Tire August 2013 - August 2014
General Motors - OnStar January 2012 - August 2013
CarsDirect.com June 2011 - January 2012
Enterprise Rent-A-Car September 2003 - June 2011
Skills
Sales Management, Sales Process, Process Improvement, Negotiation, Business Development, Leadership, Recruiting, Management, Forecasting, Competitive Analysis, Microsoft Excel, Employee Training, New Business Development, Sales Operations, Sales Presentations, Inventory Management, Retail, Customer Retention, Team Building, Training, Direct Sales, CRM, Profit, Selling, Team Leadership, Operations Management, Business Planning, Lead Generation, Vendor Management, Budgets, Marketing Strategy, Coaching, Key Account Management, Automotive, Market Research, Contract Negotiation, Product Development, Sourcing, Business Strategy, Product Management, Solution Selling, Sales
Education
DeVry University 2000 — 2003
Bachelors of Science, Computer Information Systems
General Motors - OnStar April 2009 - Present
Aditya Birla Minacs 2009 - Present
Lord & Taylor November 2006 - January 2009
Keller Williams Real Estate July 2005 - January 2008
Skills
Automotive, Customer Satisfaction, Customer Service, Telematics, Vehicles
Education
Clark Atlanta University 1982 — 1986
Bachelor of Arts (B.A.), Human Resources Development
Cooley High School 1978 — 1982
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
General Motors - OnStar 2013 - Present
HP Enterprise Services November 2010 - March 2013
Compuware May 2004 - May 2009
TEKsystems 2000 - 2004
Skills
Enterprise Architecture, Application Architecture, Application Development, Network Administration, Network Architecture, Technical Architecture, Visual Studio, Active Directory, Quality Assurance, Linux, Unix, Solaris, Oracle, Weblogic, Telecommunications, Software Project..., Agile
Education
Baker College of Auburn Hills
Bachelor of Science (B.S.), Information Technology
API Healthcare a GE Healthcare Company October 2014 - Present
GE Healthcare March 2014 - October 2014
GE Healthcare February 2010 - March 2014
Sogeti November 2009 - April 2010
IBM March 2009 - November 2009
Computer Consultants of America July 2007 - October 2008
General Motors - OnStar January 2005 - July 2007
General Motors February 2002 - 2005
Black & Veatch Solution Group July 1999 - November 2001
Skills
Agile, PMO, Program Management, Scrum, Agile Project Management, Business Intelligence, Team Leadership, Lean IT, Agile Methodologies, SDLC, MS Project, Requirements Analysis, Process Improvement, Leadership, Business Process..., Vendor Management, Software Project..., Integration, Team Building, Project Management, PMP, Strategy, Project Portfolio..., Release Management, CRM, Training, Requirements Gathering, IT Strategy, Visio
Education
Eastern Michigan University
BA, Business / Information Systems
Lawrence Technological University 2009 — 2009
Certification, Lean Health Care Systems
Wells Fargo 2015 - Present
LPL Financial (YOH Contractor) July 2014 - January 2015
Vanguard (Randstad Contractor) February 2014 - July 2014
General Motors - OnStar April 2013 - December 2013
CSC April 2010 - March 2013
Teksouth Corporation March 2004 - March 2010
SRA International June 2003 - March 2004
ValueOptions, Inc.® June 1997 - June 2003
Canon Computer Systems September 1996 - June 1997
MicroBiz Corporation August 1993 - August 1996
Skills
Desktop Application..., Desktop Support..., Computer Information..., Windows System..., Network Administration, Server Administration, Windows Server, Systems Analysis, Active Directory, Customer Support, Microsoft Office, Adobe Creative Suite, Business Analysis, IT Service Management, Integration, XML, VMware, Asset Managment, LAN-WAN, Cyber-security, SharePoint Designer, Requirements Analysis, Information Security, SDLC, COBOL, DB2, Microsoft Exchange, PL/SQL, Microsoft SQL Server, Software Documentation, Data Warehousing, Networking, Security, Information Technology, Servers, System Administration, Leadership
Education
University of Maryland University College 2014 — 2014
Digital Forensics and Investigation Certificate
University of Maryland University College 2010 — 2012
Master's of Computer Science, Cyber Security, GPA: 3.33
Kaplan University 2007 — 2010
Bachelor of Science (B.S.), Web/Multimedia and Animation, GPA: 3.77
E.C.P.I. College of Technology 1997 — 1998
Diploma, Network Systems Administration/Programming
Dover Business College 1992 — 1993
Diploma, Electronic Technology/Computer Repair
Nationwide Insurance September 2013 - Present
Nationwide Insurance September 2011 - September 2013
Nationwide Insurance October 2009 - February 2012
Nationwide Insurance July 2008 - November 2009
The Paragon Group May 2007 - July 2008
ETCI July 2006 - May 2007
ETCI January 2007 - March 2007
Lawrence Technological University 2005 - 2006
General Motors - OnStar 2001 - 2002
Nationwide Insurance 1998 - 1999
Skills
Vendor Management, IVR, Business Intelligence, SDLC, Customer Service, Requirements Analysis, Call Centers, Integration, Business Analysis, Business Process, Avaya, Process Improvement, Program Management, CTI, Call Center, Product Management, Analysis, Genesys, Solution Architecture, Training, Enterprise Architecture
Education
Baker College Center for Graduate Studies 2003 — 2005
MBA, Computer Science/Information Systems
The Ohio State University 1993 — 1998
BS, Computer Science & Engineering
General Motors May 2015 - Present
General Motors - OnStar December 2010 - April 2015
General Motors September 2007 - December 2010
General Motors May 2004 - September 2007
Skills
Project Management, IT Operations, IT Outsourcing, Leadership, Strategic Thinking, Leading Change, Supplier Management, Business Acumen, PMP, ITIL, Enterprise Architecture, Military Experience, Manufacturing..., Supply Chain Management, Financial Markets, Process Optimization, Continuous Improvement, Security Clearance, CSC, Lean Initiatives, Automotive, Customer Service, Business Relationship..., Data Center
Education
Indiana University - Kelley School of Business 2014 — 2017
Master of Business Administration (MBA)
Carnegie Mellon University 2011 — 2012
Certificate, Enterprise Architecture
Carnegie Mellon University 2005 — 2009
Master of Science, Information Technology (Information Systems Management)
University of Waterloo 1999 — 2004
Bachelor of Applied Science, Computer Engineering
General Motors - OnStar June 2012 - Present
Verizon Wireless November 2011 - June 2012
Verizon Wireless January 2010 - February 2011
Skills
IEX, IEX Total View, Business Analysis, Workforce Management, Workforce Planning, Requirements Analysis, Data Analysis, Databases, Statistics, Microsoft Office, Personal Development, PeopleSoft, Technical Support, Customer Service, Training, Sales, Customer Engagement, Sales Management, Retaining Customers, Inventory Management, People-oriented, Cash Management
Education
Eastern Michigan University 1998 — 2005
Bachelor of Arts (BA), Communication and Media Studies
General Motors - OnStar January 2011 - Present
Windstream/Iowa Telecom May 2008 - December 2010
Iowa State University IT Services March 2007 - May 2008
Kingland Systems Corporation April 2006 - March 2007
Skills
Singl.eView Convergent..., Billing Development, Troubleshooting, Billing, Process Improvement, Business Analysis, SQL, Testing, Systems Analysis, Data Migration, Requirements Analysis, Financial Reporting, Report Writing, Data Analysis, SDLC, Singl.eView, Requirements Gathering, User Acceptance Testing, Leadership, Visio, Invoicing, Management
Education
Iowa State University 2003 — 2008
Bachelor's Degree, Management Information Systems, Management
Iowa State University - College of Business 2003 — 2008
Management Information Systems
CooperVision June 2015 - Present
SunWize Technologies September 2012 - June 2015
SunWize Technologies September 2011 - August 2012
Syngenta Lawn & Garden January 2010 - August 2011
IsoPatent LLC 2008 - January 2010
Cox Communications 2006 - 2008
Cooper Industries 2004 - 2006
Broder Bros., Co. 2003 - 2004
General Motors - OnStar 1996 - 2003
Southwestern Bell 1990 - 1996
Skills
SEO, SEM, Strategy, Segmentation, Lead Generation, Marketing Strategy, Web Analytics, Marketing, CRM, Business Planning, Marketing Communications, Product Marketing, Public Relations, Strategic Planning, Product Development, Product Management, Strategic Partnerships, Leadership, Cross-functional Team..., Account Management, New Business Development, Trade Shows, Program Management, Sales, Salesforce.com, Sales Management, Customer Retention, Start-ups, Competitive Analysis, Business Development, Market Planning, Marketing Management, Online Advertising, E-commerce, Market Analysis, Market Research, Business Strategy, Direct Marketing, Email Marketing, B2B, Entrepreneurship
Education
Michigan State University - The Eli Broad College of Business 1988 — 1991
MBA, Marketing
Indiana University - Kelley School of Business 1981 — 1985
B.S., Business, Marketing
Applied Systems August 2011 - July 2012
General Motors - OnStar September 2007 - January 2010
CIBC Wealth Management January 2005 - January 2007
Toronto Housing Corporation January 2003 - January 2005
Skills
Call Center, Management, Call Centers, Team Leadership, Process Improvement, Insurance, Software Documentation, Troubleshooting, Training, Outlook, Customer Service
Education
Centennial College 2000 — 2001
General Arts
Centennial College
Studying General Arts and Science
General Motors - OnStar September 2013 - Present
Comcast January 1998 - September 2013
Skills
Windows Server, Windows 7, VMware, VMware PowerCLI, Powershell, Troubleshooting, Technical Support, Telecommunications, Switches, Servers, Active Directory, Computer Hardware, Broadband, VoIP, TCP/IP, Routers, SCCM, Call Center, Telephony, vSphere, Network Administration, Windows XP, DNS, VMware ESX, Photoshop, Call Centers, Security, System Deployment, Group Policy, VMware Workstation, Microsoft Office, Microsoft Exchange, Avaya IP Telephony, McAfee Antivirus, SharePoint, Ethernet, Avaya, IP, Aspect ACD, eCopy, Hardware, VMware vSphere 5.1, WAN, Cabling, Data Center, Network Engineering, Networking
Education
Baker College Center for Graduate Studies 2006 — 2013
Associates, Computer Programming in Java
immixGroup January 2015 - Present
immixGroup January 2013 - Present
ONSTAR, General Motors Minacs December 2011 - October 2012
General Motors - OnStar August 2011 - October 2012
ONSTAR, General Motors Minacs August 2011 - December 2011
AMC, Entertainment December 2007 - August 2011
The Corporate Work Study Program December 2009 - May 2011
Wendys International January 2008 - May 2011
American Marketing Association- Bowling Green Chapter 2009 - 2010
Skills
Accounting, Finance, Budgets, Management, Staff Development, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Access, Event Planning, Customer Service, Social Media, Non-profits, Strategic Planning, Process Scheduler, Public Speaking, Public Relations, Time Management, Customer Satisfaction, Social Networking, Leadership, Sales
Education
Central Michigan University 2012 — 2015
Master's degree, International Business
Bowling Green State University 2007 — 2011
Accounting, Accounting
Bowling Green State University 2007 — 2011
Bachelor of Science, Business Administration; Accounting
Mobile Merchant Innovative Technologies May 2013 - Present
The Retail Outsource August 2014 - December 2014
General Motors - OnStar July 2011 - May 2013
Fusion Communications April 2007 - July 2011
Sprint Nextel November 2004 - March 2007
Nextel Communications June 2000 - October 2004
Staples 1995 - 2000
Skills
Sales Management, Sales, Salesforce.com, Customer Retention, Solution Selling, Business Development, Strategy, New Business Development, Account Management, B2B, Management, Forecasting, Strategic Planning, Direct Sales, Retail, Telecommunications, Sales Operations, Team Building, Budgets, Sales Process, Wireless, Customer Service, Sales Presentations, Customer Satisfaction, Recruiting, Negotiation, Cross-functional Team..., Marketing Strategy, Pricing, Marketing, Product Marketing, P&L Management, Cold Calling, Strategic Partnerships, Competitive Analysis, Program Management, Networking, Selling, Entrepreneurship, Sales Force Development, Dealer Training, Multi-channel Retail, Employee Relations, Operating Budgets, Goal-driven leader, Sales Channel..., Profit Maximization, Project Management, Project Planning
Education
Baker College Center for Graduate Studies 2002 — 2003
MBA, Marketing, 3.87
Michigan State University 1987 — 1990
Bachelors, Social Science
SCHS 1982 — 1985
Diploma, Business/Commerce, General
General Motors November 2012 - Present
Progressive Insurance October 2011 - November 2012
General Motors - OnStar June 2010 - October 2011
General Motors - OnStar December 2009 - June 2010
General Motors - OnStar February 2007 - December 2009
General Motors - OnStar June 2005 - February 2007
Fifth Third Bank October 2002 - August 2003
Clerity May 1999 - August 2002
Accenture July 1998 - September 1999
Skills
Customer Retention, Marketing Strategy, Business Strategy, Cross-functional Team..., Program Management, Segmentation, Database Marketing, Product Development, Product Marketing, CRM, Business Analysis, Product Management, Digital Marketing, Management, Strategic Planning, Leadership, Marketing, Start-ups, Strategy, Product Launch, Competitive Analysis, Analytics
Education
Indiana University - Kelley School of Business 2003 — 2005
MBA, Marketing and Strategic Management
University of Cincinnati 1993 — 1998
BS, Mechanical Engineering
General Motors - OnStar March 2012 - Present
Quadgen Wireless May 2011 - March 2012
Clearwire March 2010 - January 2011
Skills
WiMAX, Transmission, VPLS, IPSec, Multicast, Switches, Cisco Routers, Microwave, Ethernet, SNMP, Troubleshooting, Backhaul, WAN, Network Administration, Cisco Technologies, Networking, RAN, CCNA, VLAN, OSPF, System Deployment
Education
New Jersey Institute of Technology 2006 — 2007
MS, Telecommunication
Dharmsinh Desai Institute of Technology 2002 — 2006
Bachelors, Electronics and Communication
General Motors - OnStar January 2007 - November 2007
OnStar January 2007 - November 2007
Intel Corporation October 2005 - December 2006
Agere Systems September 1998 - April 2003
Lucent Techologies 1998 - 2003
Walt Disney Co April 1997 - September 1998
Procter & Gamble June 1978 - September 1989
Procter & Gamble June 1978 - September 1989
Education
Xavier University - Williams College of Business 1986 — 1988
MBA, Finance
City University of New York City College 1973 — 1978
BS Cum Laude, Mechanical Engineering
Mosaic Sales Solutions January 2015 - Present
john st. May 2014 - January 2015
Freelance Consultant November 2013 - May 2014
Culinary Arts sabbatical July 2013 - November 2013
Grip Limited July 2010 - July 2013
M Marketing Inc. August 2008 - July 2010
General Motors - OnStar May 2006 - August 2008
Skills
Digital, Digital Strategy, Digital Marketing, Interactive Marketing, Interactive Advertising, Email Marketing, CRM, Social Media, Social Media Marketing, Social Media Measurement, Facebook Marketing, Google Analytics, Strategic Planning, Integrated Marketing, Manage Client..., Account Management, Process Improvement, Brand Development, Mobile Marketing, Direct Marketing, Online Advertising
Education
Acadia University 2001 — 2005
BA, English, Art History
George Brown College 2012 — 2015
Certificate, Culinary Arts (Continuing Education)
Centennial College 2005 — 2006
Certificate, Book and Magazine Publishing
General Motors August 2015 - Present
General Motors - OnStar December 2013 - Present
JDM Systems Consultants September 2012 - December 2013
TEKsystems April 2012 - June 2012
Yoh IT January 2011 - March 2012
Partners Consulting September 2010 - January 2011
Zycron February 2010 - September 2010
TEKsystems August 2008 - February 2010
Capgemini 2006 - 2008
TEKsystems 2005 - 2006
Skills
PMO, Information Technology, Process Improvement, SharePoint, Project Management, Business Analysis, Program Management, MS Project, PMP, Change Management, Quality Assurance, ERP, Requirements Analysis, Visio, Team Leadership, Project Planning, Vendor Management, Team Building, Six Sigma, Software Documentation, Business Process..., Agile Methodologies, Business Process, Management, Databases
Education
University of Central Florida 2000 — 2002
BS, Computer Science
Daytona State College 1998 — 2000
A.S., Software Engineering Technology
Embry-Riddle Aeronautical University
General Motors - OnStar February 2013 - Present
Infosys October 2007 - February 2013
Infosys May 2005 - October 2007
Kentropy Technologies Pvt. Ltd. May 2004 - May 2005
Skills
JAVA, J2EE 1.4, Oracle SQL, OOAD, jsp, ejb, struts, spring, jdbc, jndi, xml, sql, Web Services, JavaScript, css, Web Design, Web Development, Web Application Design, Weblogic, jacada, Websphere, eclipse, RAD, DB2, VSS, Tortoise SVN, Ext JS, SoapUI, Software Design, Database Design, Software Project..., Communication Skills, Software Quality..., QTP, Software Solution..., Software Requirements, Software Design Patterns, software m, User Interface Design, EJB, Java, Spring, JSP, JDBC, Integration, Struts, Eclipse
Education
Bharathiar University 1999 — 2004
Master of Science (M.Sc.), Computer Software Engineering
Cushman & Wakefield Ltd. May 2005 - Present
TNS Canadian Facts March 2004 - May 2004
General Motors - OnStar May 1999 - March 2004
Rogers Communications April 1994 - May 1999
Skills
Commercial Real Estate, Brokerage, Real Estate Transactions, Real Estate Development, Tenant, Landlord, Lease Negotiations, Disposition, Investment Properties, Location Intelligence, Retail, Negotiation, Commercial Property..., Lease Administration, Market Valuation, Landlords, Commercial Leasing, Shopping Centers, Corporate Real Estate, Contract Negotiation, Real Estate, Real Property, Property, Investors, Real Estate Economics, Tenant Representation, Real Estate Financing, Appraisals, Condos, Relocation, Sellers, Land Acquisition
Education
Northwood University 1992 — 1994
B.B.A .(Hons), Marketing and Management
Centennial College 1990 — 1992
Marketing Management
Niagara College 1988 — 1990
Theatre Arts Performane, Theatre Arts
Ford Motor Company October 2014 - Present
Magneti Marelli S.p.A. - Electronic Systems and Powertrain July 2012 - October 2014
TRW April 2012 - June 2012
American Axle & Manufacturing August 2010 - March 2012
Compact Power, Inc November 2009 - April 2010
BAE Systems June 2009 - August 2009
International Truck and Engine December 2008 - June 2009
Rockwell Collins January 2007 - November 2008
General Motors - OnStar March 2006 - December 2006
Robert Bosch January 2003 - March 2006
Skills
Embedded Systems, Testing, Embedded Software, Systems Engineering, Integration, Software Engineering, Software Project..., Software Development, C, Software Design, System Architecture, RTOS, Automotive, Electronics, Microcontrollers, Cross-functional Team..., Device Drivers, Project Management, Unix, Firmware, Engineering, System Design, Troubleshooting, Simulations, Enterprise Architecture, Team Center Engineering, Oracle Database..., LMS.Imagine.Lab...
Education
Oakland Community College 2014 — 2015
Database Administration, Certificate, on going
Oakland Community College 2004 — 2004
Software Object-Oriented Design, A
Brighton College of Technology 1980 — 1986
HNC, Electrical & Electronic engineering, A
BH Tang Soo Do
General Motors - OnStar 2010 - Present
Emerson Network Power January 2008 - September 2009
Sheridan Investment Corporation 2000 - 2009
Sheridan Investment Corporation 2000 - 2009
Motorola August 1988 - December 2007
Education
Arizona State University
BS, Emphasis in Computer Science
Scottsdale Community College
AA, Computer Software
Scottsdale High School
Scottsdale High School
Time Warner Cable January 2011 - Present
Autodesk, Location Based Services 2007 - 2009
Disney Mobile 2003 - 2006
General Motors - OnStar 2001 - 2002
Sprint 1996 - 2001
Citizens Telecommunications Company 1994 - 1996
McCaw Cellular 1991 - 1994
Skills
Marketing Strategy, Product Marketing, Sales Management, Cross-functional Team..., Leadership, Wireless, Go-to-market Strategy, Customer Acquisition, Product Management, Start-ups, Mobile Devices, Marketing, Market Research, Operations Management, Product Development, Strategy, Strategic Partnerships, Competitive Analysis, Account Management, Sales, Solution Selling, Sales Process, Management, Direct Sales, Business Development, New Business Development, B2B, Executive Management, Integration, Online Advertising
Education
Arizona State University 1979 — 1981
BS, Business Administration & Marketing
Golden Gate University
MBA, Management
General Motors May 2012 - Present
General Motors - OnStar May 2010 - May 2012
Jack Morton Worldwide (formerly R*Works / Kaleidoscope) 2008 - 2010
Plante Moran 2006 - 2008
Plante Moran 2002 - 2006
IBM (formerly Lotus Software) 2001 - 2002
WHITTMANHART Interactive (formerly marchFIRST) 2000 - 2001
Kellogg Company 1997 - 2000
Various Companies 1992 - 1997
Skills
Agile, SOA, SharePoint, VB.NET, Portals, Enterprise Architecture, Solution Architecture, Application Architecture, Web Applications, Development Management, Technical Staff..., SDLC, Budgeting, Estimating, Software Quality..., Digital Marketing, Telematics, PMO, Offshore Software..., Vendor Management, Mentoring, Software Project..., Service Oriented..., BPM, Multi-Tenant..., Waterfall, System Migration, Distributed Applications, Mobile Applications, Identity Management, CRM, Shared Services, Lotus Notes & Domino, DHTML, JavaScript, JSON, AJAX, Portlets, UML, 4+1 Views, XML, C#, ASP.NET, SQL, Workflow Design, InfoPath, Source Control, Content Management..., Process Improvement, Technical Leadership
Education
Carnegie Mellon University
Graduate Certificate, Enterprise Architecture
Wayne State University
Master of Business Administration (MBA), Information Systems Management
Western Michigan University
Bachelor of Business Administration (BBA), Computer Information Systems, Business
General Motors June 2013 - Present
Zimmer January 2012 - June 2013
General Motors - OnStar June 2008 - January 2012
Cleveland Indians April 2004 - February 2006
Skills
Cross-functional Team..., Product Launch, CRM, Competitive Analysis, Product Marketing, Program Management, Product Management, Process Improvement, Leadership, Product Development, Strategy, Analytics, Market Research, Business Development, Marketing Strategy, Segmentation, Marketing, Brand Management, Pricing
Education
Indiana University - Kelley School of Business 2006 — 2008
MBA, Marketing
DePauw University 2000 — 2004
B.A., English Writing
The Umbra Institute - Perugia, Italy 2002 — 2003
Italian Culture
General Motors - OnStar January 2011 - Present
Ford Motor Company March 2005 - December 2011
Visteon 1999 - 2003
Skills
Vendor Management, ITIL, Gap Analysis, Agile Methodologies, IT Service Management, IT Strategy, Integration, Change Management, Process Improvement, Troubleshooting, Disaster Recovery, Management, IT Management, Security, Leadership, Networking, Agile Project Management, Software Development, Software Project..., Enterprise Architecture, Outsourcing, Business Process..., Cross-functional Team..., IT Operations, PMO, Resource Management, SharePoint, Telematics, Project Portfolio..., Systems Analysis, SOA, Software Documentation, Business Process
Education
Wayne State University 1994 — 1997
Bachelors, Computer Science
Bahauddin Zakariya University 1989 — 1991
Bachelors, Economics and Statistics
Ford Motor Company August 2015 - Present
Ford Motor Company March 2015 - July 2015
NorthRidge Church 2010 - November 2014
General Motors - OnStar May 2013 - September 2014
Stefanini US September 2012 - November 2012
Eastern Michigan University August 2011 - May 2012
United States, Defense Logistics Agency June 2011 - July 2011
Eastern Michigan University February 2011 - June 2011
Ypsilanti Boys Preparatory Academy August 2008 - June 2009
American Blind and Wallpaper Factory July 1999 - October 2003
Skills
Relational Databases, Database Design, SQL, Oracle SQL, SharePoint Designer, HTML, PHP, Cisco Routers, Windows Server, Network Architecture, Project Management, Visual C#, Visual Basic, Microsoft Office, Access, Databases, Microsoft Excel, Leadership, Customer Service
Education
Eastern Michigan University 2010 — 2012
Master, Computer Information Systems
Eastern Michigan University 2006 — 2010
Bachelor, Computer Information Systems
OnStar August 2011 - Present
OnStar July 2010 - July 2011
OnStar, General Motors September 2005 - June 2010
General Motors - OnStar June 2003 - August 2005
Botsford Hospital August 2001 - May 2003
Botsford Hospital February 1999 - July 2001
City of Southfield March 1985 - January 1999
City of Southfield January 1984 - February 1985
Skills
Program Management, Strategic Planning, Telecommunications, Telematics, Cross-functional Team..., ITIL, Automotive, Budgets, Business Analysis, Business Process..., Business Strategy, CRM, Competitive Analysis, Crisis Management, Emergency Services, Government, IT Management, IT Strategy, Integration, Leadership, Management, Process Improvement, Policy, Negotiation, Public Speaking, Public Safety, Project Management, Product Management, Product Development, Team Leadership, Team Building, Strategy, Security, Training, Vendor Management, Wireless
Education
Oakland University 1983 — 1986
MPA, Public Admin
Central Michigan University 1977 — 1981
Business Admin, Economics
Rochester High School 1976 — 1977
General Motors - OnStar April 2015 - Present
General Motors - OnStar June 2012 - Present
General Motors - OnStar December 2012 - April 2015
General Motors - OnStar January 2006 - July 2012
General Motors - OnStar January 2003 - January 2006
General Motors - OnStar December 2001 - December 2003
5/3 Bank January 1996 - January 2001
Skills
Product Marketing, Product Strategies, Marketing Strategy, Mobile Technology, Mobile Communications, Mobile Marketing, Mobile Applications, Telematics, Customer Experience, Customer Engagement, Customer Acquisition, Customer Retention, Database Marketing, Customer Relations, Marketing Communications, Call Center, Customer Service, Customer Satisfaction, Management, CRM, Product Management
Education
Central Michigan University
Bachelor of Science in Administration, Business
Covisint May 2015 - Present
Chassix September 2013 - June 2014
General Motors 2010 - 2012
General Motors - OnStar 2006 - 2010
General Motors 2004 - 2006
General Motors 2001 - 2004
General Motors - Saturn 1985 - 2001
Skills
Compensation, Talent Management, Employee Relations, Succession Planning, Employee Engagement, Performance Management, Organizational..., Policy, Leadership Development, Strategic Planning, Team Building, Change Management, Human Resources, HRIS, Recruiting, Process Improvement, Leadership, Personnel Management, Training, Deferred Compensation, Management, Team Leadership, PeopleSoft, Labor Relations, Onboarding, Talent Acquisition, Taleo, Employee Benefits, Sourcing, Employee Training, Workforce Planning
Education
Central Michigan University 1987 — 1990
Masters of Science, Business Administration
Calvin College 1980 — 1985
Bachelor of Arts, Business Administration/Psychology
General Motors - OnStar September 2011 - Present
Superior Information Technologies, LLC. (Superior IT) May 2011 - August 2011
Institute for Geospatial Research & Education - Eastern Michigan University October 2009 - February 2011
Town of Danvers December 2007 - September 2008
City of Port Orange October 2006 - September 2007
Nashua Regional Planning Commission August 2005 - September 2006
Skills
GIS, ArcGIS, Cartography, GIS software, GIS analysis, ArcInfo, ArcMap, Access, Microsoft Office, Analysis, GIS applications, Excel, HTML, ArcObjects, Geospatial, JavaScript, Urban Planning, Windows, C#, VB.NET, VBA, Python, PowerPoint, ESRI, Spatial Analysis, Spatial, Geography, Remote Sensing, Microsoft Excel, Spatial Databases, Web Mapping, Databases, ArcView, Geoprocessing
Education
Eastern Michigan University 2009 — 2011
MS, Geographic Information Systems
Michigan State University 2000 — 2004
BS, Urban and Regional Planning
YP 2013 - Present
Stevens-Dell & Associates 2010 - 2011
JDS Pharmaceuticals January 2004 - November 2006
Innovex January 2001 - December 2003
General Motors - OnStar February 1999 - December 2000
Skills
Financial Managment, Managed Care, Sales Operations, CRM, Pharmaceutical Industry, Pharmaceutical Sales, Direct Sales, Marketing, Marketing Strategy, Sales, Account Management, Financial Risk..., Leadership, Salesforce.com
Education
Harding University 1975 — 1979
Bachelor of Arts (B.A.), Business
Harding University 1975 — 1979
Bachelor of Arts (B.A.), Business/Commerce, General
General Motors March 2012 - June 2015
General Motors June 2011 - February 2012
Fuji Autotech U.S.A., LLC December 2010 - May 2011
General Motors - OnStar March 2005 - October 2009
Emerson Store Support May 2004 - March 2005
Enterprise Rent-A-Car June 2002 - February 2003
WDIV-TV January 1999 - April 2001
Skills
Leadership Development, Sales, Marketing, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Microsoft Word, Automotive, Customer Retention, Customer Satisfaction, Vehicles, Training, Automobile, Automotive Aftermarket, Business Planning, Parts, Team Building, Management, Leadership, Profit, Dealers, Sales Management, B2B, Telematics, Account Management, Analysis, Business Development, Cold Calling, Contract Negotiation, Cross-functional Team..., Dealer Management, Forecasting, Integrated Marketing, Inventory Management, Manufacturing, Marketing Strategy, Negotiation, New Business Development, Operations Management, Pricing, Product Launch, Purchasing, Retail, Sales Operations, Sales Process, Selling, Strategic Planning, Time Management
Education
Eastern Michigan University 1994 — 1999
Bachelor of Science, Communications
Springboro High School 1990 — 1994
College Prep
General Motors - Global Connected Customer Experience (a.k.a. OnStar) January 2015 - Present
General Motors - OnStar December 2012 - December 2014
General Motors - OnStar December 2008 - December 2012
LG Electronics September 2003 - November 2008
LG Electronics November 2000 - December 2003
Skills
Telematics, Program Management, Cross-functional Team..., Product Launch, Product Management, Engineering Management, Product Development, Testing, Continuous Improvement, Electronics, Requirements Analysis, Embedded Systems
Education
University of Michigan - Stephen M. Ross School of Business 2010 — 2016
MBA Candidate
Hanyang University 1991 — 1997
BS & MS, Industrial Engineering
General Motors May 2014 - Present
Kelley School of Business July 2012 - May 2014
General Motors - OnStar May 2013 - August 2013
Amazon.com April 2011 - June 2012
Amazon October 2009 - April 2011
Amazon August 2008 - October 2009
Amazon March 2006 - August 2008
Boston Scientific September 2004 - March 2006
Collegiate Funding Services January 2004 - September 2004
Skills
Team Leadership, Leadership, Test Planning, Software Quality..., Amazon Kindle, Team Building, Team Management, Communication, Leadership Development, SPSS, Customer Experience, Presentations, MBA, SDLC, Marketing, Marketing Strategy, Product Marketing, Market Research, Data Analysis, Statistical Data..., CRM, Subscription Sales, Scholarship, Product Development, Big Data, Strategic Planning, Software, Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Customer Insight, Customer Engagement, E-commerce
Education
Indiana University - Kelley School of Business 2012 — 2014
Master of Business Administration (MBA), Marketing
Purdue University
Bachelors, Electrical Engineering
National MS Society January 2012 - Present
Crain's Detroit Business July 2009 - January 2012
Crain Communications February 2008 - March 2009
AutoWeek July 2000 - February 2008
Delphi Automotive Systems June 1998 - June 2000
General Motors - OnStar June 1996 - June 1998
General Motors June 1994 - June 1996
General Motors November 1990 - June 1994
Skills
Media Relations, Web Design, Email Marketing, Social Media Marketing, Facebook, Sales Process, Internal Communications, Event Management, Marketing Communications, Advertising, Marketing Strategy, Digital Media, Marketing, Integrated Marketing, Press Releases, Direct Marketing, Public Relations, Online Marketing, Lead Generation, Digital Marketing, Digital Strategy, Copywriting, Brand Development, Newsletters, Social Networking, Sponsorship, Online Advertising, Blogging, Social Media, Media Planning, Corporate Communications, Web Analytics, Content Strategy, Direct Mail, Publishing, SEM, Web Content, New Media, SEO
Education
Central Michigan University
MSA, Administration
Walsh College
BBA, Marketing
General Motors - OnStar January 2000 - Present
Skills
Program Management, Vehicles, Cross-functional Team..., Automotive, Telematics, Product Development, CRM, Process Improvement, DFMEA, Product Management, Engineering Management, FMEA, Automotive Engineering, Six Sigma, Product Launch, Embedded Systems, PMO
Education
Cornell University - Johnson Graduate School of Management 1995 — 1996
MBA, Marketing
University of Michigan 1986 — 1990
bs, mechanical engineering
Rochester Adams
AppNexus October 2011 - Present
Deutsche Bank January 2011 - October 2011
Deutsche Bank June 2010 - December 2010
Deutsche Bank September 2009 - May 2010
Morgan Stanley June 2008 - August 2008
Goldman Sachs August 2007 - January 2008
General Motors - OnStar May 2006 - August 2006
Skills
Python, Java, SQL, Data Analysis, Unix, Linux, Software Development, Agile Methodologies, Matlab, Software Engineering, Data Mining
Education
Cornell University 2006 — 2009
B.S., Electrical and Computer Engineering
ImproWeb Solutions July 2009 - Present
General Motors - OnStar May 2008 - August 2008
Infosys Technologies Ltd May 2006 - August 2007
Infosys Technologies Ltd May 2006 - August 2007
Infosys Technologies Ltd June 2004 - May 2006
Education
Michigan State University - The Eli Broad College of Business 2007 — 2009
MBA, Finance & Strategic Management
College of Engineering, Trivandrum 1999 — 2003
BTech, Applied Electronics & Instrumentation
NASCAR October 2013 - Present
NASCAR July 2012 - September 2013
NASCAR March 2009 - June 2012
General Motors June 2005 - March 2009
General Motors March 2001 - June 2005
General Motors - OnStar 1997 - 2000
Chevrolet 1987 - 1997
Skills
Marketing, Sponsorship, Racing, Sports, Business Development, Advertising, Sports Marketing, Marketing Strategy, Social Media Marketing, Integrated Marketing
Education
Ferris State University 1985 — 1987
BS, Automotive Management
Ferris State University 1983 — 1987
bS, Automotive Technology
GE Intelligent Platforms October 2014 - Present
Sears Home Services December 2012 - October 2014
NAVTEQ February 2012 - December 2012
GE Healthcare October 2010 - February 2012
General Motors - OnStar April 2010 - November 2010
General Motors - OnStar February 2009 - March 2010
Compuware August 2001 - July 2008
Chrysler Financial 2008 - 2008
Chrysler 2001 - 2008
Millennium Software, Inc April 2000 - August 2001
Skills
Spring, Hibernate, Production Support, JMS, Weblogic, Web Services, WebSphere Application..., Software Design, Enterprise Architecture, Apache Camel, Agile Methodologies, Project Management, Agile Project Management, Full project lifecycle..., Business Process..., Business Strategy, Risk Management, Stakeholder Management, Disaster Recovery, Distributed Team..., Hadoop, Data Analytics, Project Estimation, Performance Improvement, Java Enterprise Edition, Software Development, Databases, REST, Maven, Integration, SOAP, EJB, JSP, Struts, Websphere, DB2, Java, Microsoft SQL Server, Database Design, Architectures, Web Applications, Data Warehousing, Solaris, IT Strategy, ETL, Spring Framework, Architecture, WebLogic, WebSphere
Education
The Johns Hopkins University 2013 — 2014
Computing for Data Analysis, Data Statistical Analysis using R, A
Northwestern University 2010 — 2014
Master of Engineering Management, Business Management with Technology
Harper College 2011 — 2011
Applied Statistics, Statistics
Gujarat University 1989 — 1994
BS, Computer Science, A
Chrysler April 2011 - Present
General Motors, OnStar 2006 - April 2011
General Motors - OnStar 2002 - 2005
General Motors 1990 - 2002
Skills
Engineering Management, Telematics, Automotive, FMEA, Vehicles, DFMEA, Product Lifecycle..., Cloud Computing, Cross-functional Team..., Management, Systems Engineering, Automotive Engineering, SDLC, Testing, Program Management, Process Improvement, Electronics, Product Development, Root Cause Analysis, Engineering, Six Sigma, Product Management, Embedded Systems, Powertrain, Manufacturing..., APQP, Manufacturing, Continuous Improvement, PPAP, GD, Infotainment, Process Engineering, Lean Manufacturing
Education
Central Michigan University 2002 — 2007
General Motors - OnStar April 2013 - Present
OnStar January 2012 - April 2013
Wilson Law Group February 2011 - July 2011
First Cash Advance/Check Smart June 2009 - July 2010
Skills
Performance Management, Leadership, Project Management, Team Building, Program Management, Social Media, Social Media Marketing, Customer Service, Public Relations, Strategic Planning, Social Networking, Marketing, Customer Service..., IT Operations, Scheduling, Executive Management, Legal Assistance, Mobile Applications, Mobile Technology, Network Monitoring Tools, Management, Training, Sales, Microsoft Office
Education
Detroit Business Institute-Southfield
Business Administration and Management, General
General Motors - OnStar November 2013 - Present
Siemens Enterprise Communications October 2011 - November 2013
American Axle Manufacturing January 2011 - September 2011
Verizon Business August 2008 - January 2011
Pfeiffer Services LLC January 2006 - August 2008
SBC Advanced Services February 1998 - January 2005
Skills
RADIUS, Network Security, Juniper, Cisco Technologies, WAN, Switches, Network Design, Data Center, Firewalls, MPLS, Security, VMware, Network Engineering, Network Architecture, Network Administration, ITIL, Integration, Routing, Load Balancing, Wireless Networking, DNS, Active Directory, Cisco IOS, LAN-WAN, Disaster Recovery, TCP/IP, Troubleshooting, VPN, Routers, VoIP, Servers, Virtualization, System Deployment, Technical Support, Networking, Storage, BGP, Infrastructure, Cisco Nexus, DHCP, OSPF, CCNP, Cisco Routers, CCNA, QoS
Education
Baker College Center for Graduate Studies 2007 — 2010
BSCIS, Computer Information Systems
Wayne State University
Wayne State University Physician Group (UPG) March 2015 - Present
General Motors - OnStar November 2010 - March 2015
Provide Commerce February 2007 - April 2010
Skills
SDLC, Workforce Management, CCpulse, Blue Pumpkin, Avaya, Cisco Technologies, Microsoft Excel, Microsoft Word, Microsoft Office, Analysis, Call Centers, Process Improvement, Cross-functional Team..., Customer Satisfaction, Forecasting, Customer Service, Leadership, Time Management, Team Building, Troubleshooting
Education
Wayne State University 2003 — 2005
Bachelor's degree, Communication and Media Studies
Henry Ford Community College 2000 — 2003
Associate's degree, Communication and Media Studies
General Motors - OnStar System AnalystOnStarOctober 2010 - Present
PMV Technologies April 2010 - September 2010
Education
Baker College Center for Graduate Studies 2005 — 2010
Information Technology & Security, Microsoft Networking
CARFAX August 2012 - Present
CARFAX August 2010 - August 2012
CARFAX March 2010 - August 2010
Renoir Staffing Services, Inc. January 2010 - April 2010
General Motors - OnStar May 2007 - September 2009
Enterprise Rent-A-Car December 2002 - April 2007
Vail Resorts December 2000 - April 2001
Skills
Automotive, Sales, Marketing, Training, Leadership, Microsoft Office, Customer Satisfaction, Customer Retention, Account Management, New Business Development, Recruiting, Sales Management, Salesforce.com, Sales Process, Customer Service, Strategy
Education
California State University-Chico 1996 — 2001
Bachelor of Science, Recreation Administration
Oakland County, Michigan Government March 2015 - Present
General Motors 2013 - 2014
General Motors 2006 - 2013
General Motors - OnStar 2004 - 2005
General Motors 2003 - 2004
General Motors 1997 - 2002
Skills
Collaborative Problem..., Financial Analysis, Relationship Building, Corporate Finance, Competitive Analysis, Automotive, Interpersonal..., Managerial Finance, Forecasting, Interpersonal..., Financial Modeling, Variance Analysis, Business Planning, Cross-functional..., MS Excel Pivot Tables, PowerPoint development, Vlookup, Sarbanes-Oxley Act, Cross-functional Team..., Valuation, Internal Controls, Strategic Financial..., Financial Reporting
Education
Indiana University Bloomington
Master of Business Administration (M.B.A.), Finance
Kettering University
Bachelor's Degree, Bachelor of Science (BS), Electrical Engineering
General Motors January 2011 - Present
General Motors January 2009 - January 2011
General Motors - Service and Parts Operations July 2004 - January 2009
General Motors - OnStar February 2002 - July 2004
ELECTRONIC DATA SYSTEMS (EDS) February 2000 - October 2001
Skills
Marketing Strategy, Automotive, Customer Satisfaction, Process Improvement, Marketing Communications, Strategic Planning, Customer Relations, Marketing Management, Product Launch, Customer Retention, Customer Service, Planning, Product Marketing, Sales Management, Account Management, Continuous Improvement
Education
Eastern Michigan University 1986 — 1987
University of Michigan 1983 — 1985
Hillsdale College 1982 — 1983
Ferris State University 1980 — 1981
Detroit Labs March 2014 - Present
Compuware Corporation January 2006 - February 2014
General Motors - OnStar 2006 - 2014
General Motors May 2005 - August 2005
General Motors May 2004 - September 2004
RE FormsNet, LLC January 2004 - April 2004
Judson Center January 2003 - August 2003
RE FormsNet, LLC September 2000 - January 2003
Skills
SDLC, Testing, Agile Methodologies, Software Development, Java, SQL, JavaScript, HTML, Integration, Requirements Analysis, Mobile Applications
Education
Wayne State University 2008 — 2014
Master's Degree, Engineering Management, 3.80/4.00
University of Michigan-Dearborn 2001 — 2005
Bachelor of Science, Software Engineering
University of Michigan-Dearborn 2001 — 2005
Bachelor of Arts, Economics
Högskolan i Jönköping 2003 — 2003
Foreign Exchange Program, Computer Science
Utica High School 1996 — 1999
General Motors - OnStar September 2014 - Present
Nokia/Microsoft May 2012 - August 2014
TriQuint Semiconductor June 2011 - September 2011
Samsung Electronics December 2007 - May 2010
Samsung Electronics February 2005 - December 2007
Skills
L2/L3 protocols
Education
University of Michigan - Stephen M. Ross School of Business
MBA
Korea Advanced Institute of Science and Technology
Engineering
Imperial College London
Hawthorne Management September 2012 - Present
Hawthorne Staffing Solutions September 2011 - August 2012
Aptuit September 2010 - May 2011
Bintro September 2009 - January 2011
Center for Bio-Medical Communication, Inc. September 2006 - May 2009
NGN Capital, LLC December 2005 - September 2006
General Motors - OnStar January 2003 - July 2004
Merck-Medco Managed Care February 1995 - April 2002
Mortgage Connection, Inc December 1992 - June 1994
Skills
Outlook, Customer Service, Project Management, Social Media, Team Building, Advertising, Vendor Management, Microsoft Word, Program Management, Analysis, Microsoft Excel, Access, Business Intelligence, Event Planning, Administrative..., Training, Budgets, Strategic Planning
Education
Kaplan University 2011 — 2012
Licensed Real Estate Sales Agent
Mumford High School 1976 — 1980
General Motors - OnStar December 2010 - Present
Tata Consultancy Services January 2008 - December 2010
Tata Consultancy Services March 2005 - January 2008
Matrix Technologies February 2004 - February 2005
IBM Daksh 2003 - 2004
Skills
Servlets, JDBC, Tomcat, Struts, Agile Methodologies, Oracle, EJB, Spring, Hibernate, SOA, Java Enterprise Edition, Weblogic, Websphere, Web Services, SQL, SOAP, PL/SQL, XML, Unix, Java, JavaScript, Eclipse, Ant, WebSphere Application..., RAD, WebLogic
Education
North Maharashtra University 1998 — 2003
B.E, Instrumentation
Kendriya Vidyalaya
AAA Life Insurance Company February 2014 - Present
TD Auto Finance July 2013 - January 2014
General Motors November 2012 - July 2013
General Motors - OnStar August 2006 - September 2012
Satyam Computer services Limited October 2000 - August 2006
DST Innovis/DST Interactive 2003 - 2005
Skills
SOA, Weblogic, Enterprise Architecture, Java Enterprise Edition, EJB, Agile Methodologies, Oracle, Spring, Oracle SOA Suite, Integration, Solution Architecture, Hibernate, Oracle Service Bus, JMS, Websphere, Requirements Analysis, SDLC, Spring Framework, Spring Integration, Spring Batch, Spring Data, WebSphere Cast Iron, Jenkins, Maven, Sonar, Sonatype Nexus, Test Driven Development, Behaviour Driven..., Pair Programming
Education
Doctor Babasaheb Ambedkar Marathwada University
General Motors January 2015 - Present
General Motors May 2011 - January 2015
General Motors - OnStar October 2005 - May 2011
OnStar July 2003 - October 2005
Education
Eastern Michigan University 2004 — 2011
Masters degree, Quality Management
Cleary University 1999 — 2003
BA, Quality Management
General Motors - OnStar Manager, Campaign Management & AnalyticsGeneral Motors - OnStarOctober 2009 - Present
General Motors - OnStar April 2005 - September 2009
General Motors Corporation March 2004 - May 2005
General Motors July 2000 - March 2004
GM China (Shanghai) February 1999 - July 2000
General Motors June 1996 - February 1999
General Motors 1992 - 1996
Skills
Segmentation, Market Research, Customer Retention, Direct Marketing, Cross-functional Team..., Analytics, CRM, Marketing Management, Marketing Strategy, Strategy, Lead Generation, Market Analysis, Forecasting, Multi-channel Marketing, Program Management, Marketing, Budgets, Product Management, Leadership, Analysis, Product Marketing, Competitive Analysis, Management, Automotive
Education
University of Michigan - Stephen M. Ross School of Business 1983 — 1985
Masters, Business Administration
Albion College 1977 — 1981
Bachelor of Arts, Chemistry
General Motors-OnStar June 2013 - Present
General Motors - OnStar April 2012 - May 2013
Skills
Testing, Troubleshooting
Education
British Columbia Institute of Technology / BCIT 2005 — 2011
Bachelor's degree, Electronics
General Motors - OnStar 2001 - Present
Oakland University September 2012 - Present
HarmonyCOM 2000 - 2001
Warner Lambert 1998 - 2000
Eastern Michigan University May 1993 - September 1998
Skills
Management, Capacity Planning, Data Center, Troubleshooting, Architecture, Cloud Computing, Disaster Recovery, IT Operations, Virtualization, Unix, ITIL, Enterprise Architecture, IT Management, Vendor Management, Telematics, IT Strategy, Infrastructure, IT Service Management, Networking, Hardware, Network Administration, SAN, Incident Management, HP-UX, VMware, System Administration, vBlock, Hybrid Cloud, Cloud Computing IaaS, Private Clouds, Datacenter..., X86 Virtualization, vCloud, System Design, Technology Planning, Forecasting, Analysis, Crisis Management, Testing, Software Documentation, Information Technology, Architectures, University Teaching, Integration, Spacecraft
Education
Eastern Michigan University 1986 — 1990
B Sc, Computer Science, Management, and Technical communication
New York Institute of Technology
MS, Business
Life360 April 2012 - Present
General Motors - OnStar 2009 - June 2012
OnStar / General Motors 2003 - November 2009
General Motors / OnStar 2001 - 2005
PricewaterhouseCoopers / ADA 1998 - 2001
Skills
Product Management, Consumer Electronics, PMP, Product Launch, Product Development, Business Development, Telematics, Mobile Devices, Strategic Partnerships, Cross-functional Team..., Product Marketing, Global Business..., Strategy, Wireless, Start-ups, Automotive, Telecommunications, Management, Program Management, Leadership, Vendor Management, Competitive Analysis, Business Planning, Project Planning, Mobile Applications, Product Lifecycle..., Integration, CRM, Cloud Computing, SaaS, Mobile Technology, Security, Analytics, Partner Management, Enterprise Software, Go-to-market Strategy, IT Strategy
Education
INSEAD 2002 — 2002
Master of Business Administration (MBA)
Stanford University 1996 — 1997
M.S., Electrical Engineering
Northeastern University
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
Carlson November 2012 - Present
TRX Consulting September 2011 - November 2012
General Motors - OnStar July 2011 - September 2011
American Airlines June 2008 - July 2011
CRM Interactive Marketing AA.com June 2007 - May 2008
American Airlines October 2005 - June 2007
American Airlines February 2003 - October 2005
American Airlines January 2002 - January 2003
Trans World Airlines January 2001 - January 2002
Trans World Airlines January 2000 - January 2001
Skills
Data Analysis, Risk Management, Airlines, Sabre, Travel Management, Revenue Analysis, Aviation, Business Travel, Contract Negotiation, Strategy, Tourism, Management, Airports, Travel Technology, Program Management, Pricing, Account Management, Analysis, Business Strategy, Forecasting, Marketing Strategy, Negotiation, CRM
Education
Regent University 1999 — 2001
Master of Business Administration (M.B.A)
Regents College 1999 — 2001
European School of Business
Drury University 1994 — 1998
Bachelor of Science
rolla high school 1992 — 1994
High school
Toyota Motor North America, Inc. September 2011 - Present
Toyota Motor North America, Inc. February 2007 - September 2011
General Motors - OnStar May 2005 - August 2005
City of Hammond, Indiana August 2003 - July 2004
Skills
Continuous Improvement, Competitive Analysis, Corporate Finance, Financial Analysis, Analysis, Six Sigma, Market Analysis, Cross-functional Team..., Strategic Planning, Management, Market Research, Product Development, Brand Management, Marketing, Automotive, Project Management, Strategy, Process Improvement, Marketing Communications, Business Strategy, Kaizen
Education
Indiana University - Kelley School of Business 2004 — 2006
Master of Business Administration, Marketing
Purdue University 1997 — 2002
Bachelor of Science, Business Administration
SIRVA Worldwide April 2014 - Present
General Motors - OnStar February 2012 - April 2014
GEN5 Consulting, LLC March 2013 - October 2013
General Motors - OnStar February 2011 - February 2012
Navistar Inc November 2010 - February 2011
Navistar, Inc. April 2010 - November 2010
Navistar, Inc. June 2008 - April 2010
Navistar, Inc. March 2008 - June 2008
International Truck & Engine Corporation (n.k.a. Navistar, Inc.) November 2006 - March 2008
Hyatt Regency Chicago August 2003 - May 2004
Skills
SDLC, Business Analysis, Integration, Process Improvement, Cross-functional Team..., Project Management, Business Process, Change Management, Leadership, Vendor Management, CRM, Quality Assurance, Agile Methodologies, Strategy
Education
DePaul University 2004 — 2007
Master of Science, Business Information Technology
University of Phoenix 1998 — 2001
Bachelor of Science (B.S.), Business Information Systems, 3.99
General Motors 2014 - Present
General Motors - OnStar 2011 - 2014
General Motors - OnStar 2007 - 2011
Team Detroit [JWT] 2005 - 2007
Arbortext 2004 - 2005
San Diego Union-Tribune 2000 - 2004
Nielsen Claritas 1996 - 2000
Wells Fargo Home Mortgage 1991 - 1995
Skills
SQL, GIS, SAS, Demographic Analysis, Database Segmentation, Customer Retention, Direct Marketing, Database Marketing, Analytics, Revenue Forecasting, Financial Forecasting, Budget Process, Financial Modeling, Scenario Analysis, Data Mining, Predictive Analytics, Strategy, Marketing, Lead Generation, Pricing Strategy, Data Modeling, B2B, Customer Insight, Analysis, Competitive Intelligence, Access, Segmentation, Marketing Research, Predictive Modeling, Customer Acquisition, Business Intelligence, Pricing, CRM, Market Analysis, Forecasting, Market Research, Data Analysis, Web Analytics, Cross-functional Team..., Product Launch, Business Analytics, Statistical Modeling
Education
California State University-San Marcos - College of Business Administration
MBA
Point Loma Nazarene University
B.A., Business Administration
General Motors - OnStar December 2012 - Present
General Motors - OnStar July 2012 - December 2012
JDM Systems Consultants August 2011 - July 2012
JDM Systems Consultants January 2012 - June 2012
Hoflin Publishing 1999 - December 2011
JDM Systems Consultants January 2011 - October 2011
BlueWater Technologies May 2010 - November 2010
Dalton Art & Design LLC May 1995 - May 2010
MRM Worldwide 2009 - 2009
Campbell-Ewald 2008 - 2008
Skills
Agile Methodologies, SDLC, Agile Project Management, Project Management, Leadership, Client Development, Software Development, Management, Strategy, Team Facilitation, Team Building, Change Management, User Experience, Google Analytics, Marketing Strategy, CRM, Business Analysis, Business Process, Analysis, Software Documentation, Information Architecture, Quality Assurance, Project Planning, Training, Telematics, Adobe Creative Suite, XHTML, CSS, MySQL, ActionScript, PHP, PMO, Integrated Marketing, Enterprise Software, Flash Animation, Collabnet, Team Leadership, SEO, Email Marketing, Testing
Education
Villanova University 2008 — 2009
Master Certificate, Applied Project Management
College for Creative Studies 2008 — 2008
Digital Arts: Web Certificate, Web & Print Design
i-to-i, TEFL 2006 — 2007
TEFL, Business English, grammar specialty
Linguadue, Milano Italia 2004 — 2006
Livello B-2, Italian
Scuola Leonardo da Vinci, Rome & Siena 2003 — 2004
Italian Language
College for Creative Studies 1982 — 1989
Industrial Design, Fine Art-Painting, Photography
Wayne State University 1982 — 1987
B.S., Geology
United Auto Credit Corporation August 2015 - Present
Rapid Force Operational Training Solutions in Dallas Fort Worth 2015 - Present
Santander Consumer USA Inc./Chrysler Capital February 2013 - December 2014
Infinti Financial Services October 2011 - February 2013
General Motors Onstar January 2009 - May 2011
CitiFinancial Auto December 2006 - June 2008
Capital One Auto Finance July 2005 - November 2006
Key Auto Finance January 2005 - May 2005
Americredit Financial Services March 2004 - January 2005
Skills
Credit, Sales, Customer Retention, Management, Sales Management, Finance, Team Building, Training, Loans, Leadership, Banking, Credit Analysis, Sales Operations, Customer Service, Relationship Management, Financial Services, Process Improvement, Operations Management, Leadership Development, Cross-functional Team..., Organizational..., Strategic Leadership, Educational Leadership, Employee Training, Training Delivery, Training & Development, Salesforce.com, Sales Process, Consultative Selling, Emotional Intelligence, Public Speaking
Education
Johnson & Wales University 1993 — 1996
Bachelor of Science, International Business
Aditya Birla Minacs October 2013 - April 2014
Accretive Solutions February 2013 - April 2013
Stefanini TechTeam June 2010 - July 2012
Independent Contractor June 2010 - November 2010
General Motors - OnStar January 2001 - July 2009
Modis August 1999 - January 2001
National TechTeam May 1993 - August 1999
TechTeam Global Inc. 1993 - 1999
Skills
IT Service Management, Service Level Management, Resource Management, Change Management, Team Leadership, Customer Experience, Outsourcing, Service Desk, Service Delivery, PMO, Management, Information Technology, Incident Management, Leadership, Team Management, BPO, Program Management, ITIL, Call Center, Recruiting, Technical Support, Vendor Management, Call Centers, Analysis, Workforce Management, IT Management, IT Outsourcing, Networking, Process Improvement, Six Sigma, Business Process..., Cross-functional Team..., Sla, Training, Customer Service, SLA
Education
Central Michigan University
BSBA, Management Information Systems
University of Phoenix
MBA
General Motors October 2007 - November 2012
General Motors OnStar October 2006 - October 2007
General Motors March 2003 - October 2006
Wingcast, LLC February 2001 - June 2002
Response Services January 2000 - February 2001
General Motors August 1996 - January 2000
Ford Motor Company 1992 - 1996
Watkins-Johnson 1983 - 1992
Skills
Telematics, Account Management, Cross-functional Team..., Program Management, Automotive, Vendor Management, Systems Engineering, Process Improvement, Automotive Electronics, Integration, Product Development, FMEA, Software Project..., Vehicles, Infotainment, Business Intelligence, IT Strategy, Business Analysis, Engineering Management, Enterprise Software, Management, Six Sigma
Education
Santa Clara University 1985 — 1989
Master of Business Administration (MBA), International Finance and Game Theory
University of Michigan 1980 — 1983
Bachelor’s Degree, Electrical Engineering, Digital Hardware Design and Firmware Development
Alpena Community College 1978 — 1980
Associate’s Degree
General Motors 2012 - Present
General Motors - OnStar 2007 - 2012
General Motors - OnStar 2005 - 2007
General Motors, XM Satellite Radio 2002 - 2004
General Motors, Chevrolet Motor Division 1998 - 2002
Skills
Vehicles, Automotive, Telematics, Cross-functional Team..., Product Launch, Marketing Strategy, Dealers, Digital Marketing, Product Marketing, Brand Management, Automobile, Marketing, Competitive Analysis, Leadership, Management, Alcoholic Beverages, CRM, Advertising, Product Development
Education
Central Michigan University
MBA
Western Michigan University
BS, Marketing/Public Relations
The Minacs Group March 2015 - Present
Dialog Direct March 2014 - Present
General Motors - OnStar April 2012 - March 2014
General Motors - OnStar 1999 - 2013
OnStar by GM January 2007 - April 2012
General Motors October 2006 - January 2007
Minacs USA March 2003 - October 2006
Skills
Customer Satisfaction, Continuous Improvement, Workforce Management, Quality Management, Call Center, Process Improvement, Vendor Management, Cross-functional Team..., Call Centers, Project Planning, Strategic Planning, Telecommunications, Analysis, CRM, Business Process..., Change Management, Customer Service, Leadership, Management, Operations Management, Outsourcing, Program Management, Quality Assurance, Team Building, Team Leadership, Training
Education
Baker College of Clinton Township
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Western Michigan University
Electrical and Electronics Engineering
General Motors - OnStar September 2013 - Present
OnStar February 2012 - September 2013
OnStar June 2002 - March 2012
General Motors June 1998 - June 2002
Key Plastics January 1994 - June 1998
Skills
Certified Six Sigma..., Certified Manager of..., Global Business..., Strategic Planning, Product Development, Program Management, Lean Manufacturing, Six Sigma, Testing, Process Improvement, Leadership
Education
Indiana University - Kelley School of Business 2007 — 2009
MBA
Louisiana State University 1991 — 1993
MS, Manufacturing
Niche.com August 2011 - Present
Oracle July 2008 - September 2010
General Motors - OnStar May 2006 - August 2006
Continental Ag May 2005 - August 2005
Education
Carnegie Mellon University 2007 — 2008
M.S., Electrical and Computer Engineering
Carnegie Mellon University 2003 — 2007
B.S., Electrical and Computer Engineering
Rio Tinto May 2011 - Present
Zions Management Services Company June 2008 - May 2011
General Motors - OnStar October 2005 - June 2008
SITEL, Corp. August 2000 - October 2005
Xerox / Tektronix January 1996 - August 2000
Novell, Inc. September 1994 - November 1995
Wordperfect Corp November 1991 - September 1994
Skills
Call Center, Change Management, Customer Service, Sales, Curriculum Development, Quality Control, Multimedia, Field Service, Customer Retention, Customer Satisfaction, Team Building, Program Management, Project Management, Vendor Management, Call Centers, Workforce Management, Instructor-led Training, Quality Management, Management, Cross-functional Team..., Leadership, E-Learning, Performance Management, Succession Planning, Leadership Development, Training, Coaching, Team Leadership, Customer Experience, Employee Engagement, Needs Analysis, Process Improvement
Education
Brigham Young University 1985 — 1991
B.A., Spanish
General Motors - Onstar December 2012 - Present
General Motors - OnStar January 2012 - December 2012
General Motors - OnStar 2011 - 2012
General Motors - OnStar July 2010 - January 2011
General Motors - OnStar January 2007 - June 2010
OnStar 2002 - 2007
OnStar 2001 - 2002
Self Employed 1998 - 2001
Standard Federal Bank 1997 - 1998
Standard Federal Bank 1992 - 1997
Skills
Telematics, Business Intelligence, Automotive, Program Management, Process Improvement, Crash Injury Research, Crash Injury Severity...
Education
Central Michigan University 1991 — 1993
Master of Science in Administration
University of Michigan-Flint 1974 — 1979
BA, Physics and Astronomy
Amazon May 2015 - Present
Autodesk October 2013 - May 2015
Amazon October 2012 - October 2013
General Motors - OnStar February 2010 - September 2012
OnStar by GM 2004 - January 2010
Compuware 2004 - 2005
Ford Motor Credit Company February 2001 - October 2004
HCL Technologies 2000 - 2000
WLA 1999 - 1999
Skills
Enterprise Architecture, Resource Management, Talent Acquisition, Agile, SOA, Scrum, Process Development, SDLC, Telematics, Automotive, Program Management, Cross-functional Team..., Vendor Management, Requirements Analysis, Architecture, Software Development, Team Leadership, Product Development, Business Analysis, Project Planning, Process Improvement, Systems Engineering, Product Launch, Integration, Six Sigma, Problem Solving, Software Project..., Analysis, Mobile, Engineering, Mentoring, Software Engineering, J2EE, Agile Methodologies, Java Enterprise Edition, Web Services, Hibernate, Distributed Systems, Mobile Applications, Weblogic, Architectures, Project Management, System Architecture, Product Management
Education
Carnegie Mellon University 2006 — 2009
M.S, Software Engineering
Madurai Kamaraj University 1994 — 1998
B.S, Mechanical Engineering
TVS Lakshmi School
SC Johnson April 2014 - Present
General Motors - Global Connected Consumer November 2012 - March 2014
General Motors - OnStar August 2012 - November 2012
General Motors January 2010 - August 2012
General Motors 2005 - January 2010
General Motors January 2008 - May 2008
General Motors 2003 - 2005
General Motors 2001 - 2003
Diamond Cluster 2000 - 2001
Whittman-Hart / marchFIRST 1995 - 2000
Skills
Business Process..., Program Management, SOA, Operations Management, .NET, N-tier, ERP, Business Intelligence, Data Warehousing, Architecture, Enterprise Architecture, IT Strategy, CMMI, Six Sigma, Operational Excellence, Systems Engineering, Vendor Management, Cross-functional Team..., ITIL, IT Management, Integration, Management, SDLC, Leadership, Outsourcing, Process Engineering, Cloud Computing, IT Service Management, Solution Architecture, Project Portfolio..., Business Process, PMO, PMP, SAP, Software Project..., Business Process..., Enterprise Software, IT Operations, Architectures, System Architecture, Project Planning, Requirements Analysis, Process Improvement, Information Technology, Project Management, Strategy, Strategic Planning, Governance
Education
Keller Graduate School of Management of DeVry University 1997 — 1998
MBA, Marketing
Queensland University of Technology 1990 — 1992
MS, Computer Science - Robotics
Kumaraguru College Of Technology 1986 — 1989
Engineering, Computer Science
Intersect Digital August 2008 - Present
XEDE December 2006 - August 2008
Xede Consulting Group 2006 - 2008
ABN AMRO March 1998 - April 2006
General Motors - OnStar 2006 - 2006
LaSalle Bank 1998 - 2006
ABN AMRO Mortgage Group 1998 - 2006
Skills
User Acceptance Testing, SDLC, Test Planning, Agile Methodologies, Leadership, Requirements Analysis
Education
Eastern Michigan University 2005 — 2008
MS, Computer Science
Saifia College, Bhopal 1985 — 2005
Barkatullah Vishwavidyalaya 1990 — 1992
MS, Physics
Bhopal University 1988 — 1990
MS, Physics
CMS College, Kottayam 1984 — 1987
BS, Physics
University of Kerala 1984 — 1987
BS, Physics, Mathematics and Statistics
Baselius College, Kottayam 1980 — 1982
PDC, Physical Sciences
General Motors - OnStar February 2013 - Present
Gold Coin Laundries January 2012 - Present
Claystone, LLC June 2002 - Present
HP Enterprise Services January 1998 - February 2013
Electronic Data Systems January 1998 - August 2008
Century 21 Town & Country 1992 - 1998
ETNA Supply Company 1989 - 1992
Industrial International Inc. 1981 - 1989
Skills
ITIL, Business Analysis, Business Development, IT Service Management, IT Strategy, Management, Oracle, Program Management, Project Management, Requirements Analysis, SQL, SharePoint, Unix, Vendor Management
Education
Macomb Community College 2007 — 2009
Cisco Networking Academy - CCNA Exploration
Eastern Michigan University 1977 — 1980
The Bartech Group November 2011 - Present
Home June 2011 - October 2011
CIBER, Inc. September 2010 - May 2011
General Motors - OnStar January 2010 - August 2010
General Motors - OnStar December 2006 - December 2009
General Motors - OnStar May 2003 - December 2006
General Motors - OnStar October 2000 - May 2003
Kmart International Headquarters November 1984 - October 2000
Skills
Vendor Management, Team Building, Test Management, Release Management, SDLC, PMO, Application Development, Program Management, PMP, Cross-functional Team..., Software Development, Project Management, Software Project..., Call Centers, IT Strategy, Management, Databases, Integration, Requirements Analysis, Product Management, Process Improvement, Business Analysis, Agile Methodologies, Unix, CRM, Leadership, Testing, Visio, Telecommunications, Software Documentation, Requirements Gathering, Project Delivery, Business Process..., Enterprise Software, Business Intelligence, Enterprise Architecture, IT Management
Education
Kent State University 1979 — 1983
BBA, Computer Science in Business, Marketing emphasis
Stow High School 1975 — 1979
Diploma, College Prep, 3.49
General Motors August 2014 - Present
FCA Fiat Chrysler Automobiles January 2014 - August 2014
Chrysler Group LLC April 2012 - August 2014
General Motors - OnStar March 2009 - April 2012
General Motors March 2009 - April 2012
University of Oklahoma January 2009 - March 2009
University of Oklahoma August 2005 - December 2008
SECUDE May 2008 - August 2008
Dalian University of Technology September 2002 - July 2005
Dalian University of Technology July 2000 - June 2004
Skills
Cyber Security, Communications Security, Network Security, Computer Security, Information Security, Telematics, Symmetric Cryptography, Asymmetric Cryptography, Public Key Cryptography, PKI, Vulnerability Assessment, Risk Assessment, Authentication, Encryption, Digital Signatures, Digital Certificates, Penetration Testing, FIPS, Wireless Networking, Cryptography, System Architecture, Embedded Systems, TCP/IP, Security, Infotainment, Cloud Computing, Engineering Management, Wireless, Windows Server, VPN, Integration, Virtualization, Networking, Active Directory, DNS, Mobile Devices, Databases, Strategy
Education
University of Oklahoma
Doctor of Philosophy (Ph.D.), Electrical and Computer Engineering
Dalian University of Technology
Master of Science (M.S.), Electrical Engineering
Dalian University of Technology
Bachelor of Science (B.S.), Electrical Engineering
General Motors - OnStar April 2014 - Present
Education
Jawaharlal Nehru Technological University 1997 — 1999
Master of Computer Applications (M.C.A.)
General Motors - OnStar October 2013 - Present
Chrysler / V2Soft August 2013 - September 2013
Chrysler / V2Soft October 2010 - August 2013
World Technical Services Incorporated February 2009 - September 2010
Chrysler / RSB Systems (now Kyyba) August 2007 - December 2008
ITT Visual Information Solutions (formerly Research Systems Inc.) November 2004 - July 2007
CenturyLink (Formerly Qwest) January 1999 - November 2004
Skills
Integration, SDLC, Program Management, Visio, Agile Methodologies, SQL, SharePoint, Project Management, Testing, Linux, Databases, XML, Disaster Recovery, IT Infrastructure..., IT Infrastructure Design, Data Center, Enterprise Architecture, Vendor Management, Troubleshooting, Requirements Analysis
Education
Stanford University School of Medicine 1998 — 1998
Postdoctoral, Microbiology & Immunology
University of Colorado Boulder 1989 — 1998
Ph.D., Chemistry (RNA Biochemistry)
Bethany College 1984 — 1988
B.A., Biology & Chemistry
General Motors - OnStar May 2008 - Present
ITT October 2007 - May 2008
Motorola May 1981 - August 2007
Skills
Software Engineering, Debugging, C++, C, Embedded Software, RTOS, ClearCase, Embedded Systems, System Architecture, ARM, Perl, Object Oriented Design
Education
Arizona State University 1977 — 1981
Bachelor of Science (B.S.), Computer Science
Jefferies August 2015 - Present
Psi Upsilon Foundation June 2009 - Present
Ross School of Business August 2013 - May 2015
EY March 2013 - July 2013
Accenture January 2009 - February 2013
General Motors - OnStar August 2008 - October 2008
Skills
Integration, Supply Chain Management, Enterprise Architecture, SAP SRM, Public Procurement, SAP MM, SAP, Business Analysis, Data Analysis, Program Management, SAP IS-Oil, Awesomeness, SAP Procurement
Education
University of Michigan - Stephen M. Ross School of Business 2013 — 2015
Master of Business Administration (M.B.A.), Finance & Strategy
Duke University 2004 — 2008
BSE, Electrical Engineering, Markets and Management Studies
General Motors September 2009 - Present
General Motors September 1999 - June 2010
General Motors - OnStar 2002 - 2009
General Motors - OnStar by GM 1999 - 2009
OnStar 1999 - 2009
Automotive Multimedia Interface Consortium 1999 - 2001
AMI-C 1999 - 2001
US Army Tank Command June 1987 - September 1999
Skills
Automotive, Telematics, Engineering Management, Vehicles, Systems Engineering, Embedded Systems, FMEA, Engineering, Product Development, Six Sigma, Root Cause Analysis, Electronics, Cross-functional Team..., Continuous Improvement, Embedded Software, Program Management, Product Management, Simulations, Lean Manufacturing, Automotive Engineering, Infotainment, Manufacturing
Education
Wayne State University 1984 — 1987
Doctor of Philosophy (Ph.D.), Computer Science
Indian Institute of Technology, Kharagpur 1972 — 1977
Bachelor of Technology (B.Tech.), Chemical Engineering
Pacific Life May 2013 - Present
Pacific Life August 2011 - April 2013
Pacific Life Insurance May 2010 - July 2011
Pratt & Whitney Rocketdyne (Consulting Company : Computer Sciences Corporation) June 2009 - April 2010
General Motors - OnStar May 2007 - June 2008
Trelleborg Automotive 2005 - 2007
EMU Foundation January 2005 - August 2005
Datamatics April 2000 - November 2000
Financial Engineering Solutions December 1997 - April 2000
Skills
Testing, Business Analysis, Information Technology, SDLC, PMP, Requirements Gathering, Enterprise Architecture, Visio, Project Management, Requirements Analysis, Oracle, Systems Analysis, User Acceptance Testing, Integration
Education
Eastern Michigan University 2003 — 2005
MS, Computer Science
University of Pune 1995 — 1997
MCM, Computer Management
General Motors - OnStar March 2013 - Present
AVL November 2011 - February 2013
Flagstar Bank October 2010 - October 2011
NCI, Information Systems, Inc. May 2009 - December 2010
Computer Sciences Corporation July 2008 - February 2009
EDS, an HP Company April 2007 - July 2008
EDS, an HP Company April 2003 - April 2007
DaimlerChrysler 2003 - 2007
Ideal Solutions April 2000 - July 2002
Ford Motor Company 1998 - April 2000
Skills
Security Clearance, Windows, Unix, Team Leadership, VMware, Troubleshooting, Integration, ITIL, Solaris, Security, Databases, AIX, Virtualization, HPCC, RedHat, Linux Clustering, DNS, NAS, NIS, Samba, Hardware Deployments, Server Migration, Server Consolidation, Server Architecture, Data Center, High Availability, Cluster, SAN, Unix Shell Scripting, Red Hat Linux, IBM AIX
Education
Henry Ford Community College 1995 — 1998
Associate of Science, Computer Information Systems
Annapolis High School
diploma, pre-college
Wayne State University
Bachelor of Science
GE March 2015 - Present
TJX April 2013 - March 2015
JPMorgan Chase May 2012 - March 2013
General Motors - OnStar February 2011 - May 2012
Aviva canada January 2009 - July 2010
Skills
Requirements Gathering, SDLC, User Acceptance Testing, Business Analysis, Requirements Analysis, Business Requirements, Data Modeling, Visio, Gap Analysis, Business Process..., PMO, Vendor Management, Process Engineering, PMP, Process Improvement, Software Development, Unix, Agile Methodologies
Education
Bangalore University 1994 — 1998
BE, Computer Science
General Motors - OnStar November 2013 - Present
Raymond James & Associates, Inc March 2011 - November 2013
Raymond James & Associates, Inc February 2008 - March 2011
Raymond James & Associates, Inc June 2007 - January 2008
Raymond James & Associates, Inc October 2006 - June 2007
Gordon Food Services August 2005 - August 2006
Oakland University June 2001 - June 2005
Skills
SQL, Cisco Technologies, Windows Server, Active Directory, ASP.NET, DNS, F5 BigIP, Switches, Firewalls, VPN, IP, Cisco Nexus, Load Balancing, Routers, Troubleshooting, System Administration, Juniper, DHCP, IIS, Network Engineering, Data Center, Networking, Virtualization, VoIP, SharePoint, Software Documentation, Perl, Databases, High Availability
Education
Oakland University 2003 — 2004
Masters, Information Systems Engineering
Oakland University 1999 — 2002
BE, Computer Engineering
Southfield High 1997 — 1999
high school diploma, High School/Secondary Diplomas and Certificates
Kendriya Vidyalaya 1990 — 1997
Apple July 2015 - Present
General Motors April 2011 - October 2014
General Motors - OnStar April 2011 - September 2013
Curtiss Wright Controls Embedded Computing Inc. November 2008 - April 2011
Nortel Networks May 2007 - November 2008
American Axle & Manufacturing Inc. May 2005 - September 2006
Ryerson University October 2004 - April 2005
Scotia Intek, The Bank of Nova Scotia April 2004 - August 2004
Skills
Embedded Software, Embedded Systems, Software Development, Software Design, System Architecture, Testing, Systems Engineering, Device Drivers, C, RTOS, VxWorks, Microcontrollers, System Design, Software Engineering, Firmware, Software Project..., Software Validation, Requirements Analysis, SDLC, C++, Multithreading, Linux, U-BOOT, PVCS, Telelogic DOORS, CM Synergy, MS Office Suite, Technical Documentation, Board Bring-up, Network Devices, Ethernet, Ethernet AVB, TCP/IP, UDP, NAT, FTP, SNTP, OSPF, RIP, WiFi, LTE, Bluetooth, CAN, GMLAN, PCI/PCIe, IPMI, Flash Memory, Memory Management, Product Development, Telematics
Education
Carnegie Mellon University
Master of Science, Software Engineering
Ryerson University
Bachelor of Engineering, Electrical Engineering
Adamjee Government Science College
Pre-Engineering
Happy Home High School
General Motors - OnStar October 2010 - Present
General Motors 2004 - Present
HP 2005 - 2008
EDS, an HP Company 1990 - 2008
Skills
Documentation, Customer Service, Teamwork, Automotive, Technical Presentations, Group Presentations, Technical Training, Training & Development, Staff Training, Employee Training, Software Documentation, Vendor Management, SDLC
Education
Central Michigan University 2010 — 2012
MSA, Business Administration
Clark Atlanta University 1984 — 1989
B.S., Computer Science
Augusta Medical Center February 2007 - Present
Alorica 2004 - 2005
ClientLogic 2002 - 2004
General Motors - OnStar 2001 - 2002
LPL Financial 1998 - 2001
Banc of America Securities 1996 - 1997
ITT Financial Services 1994 - 1995
First American Real Estate Tax Service 1990 - 1994
Kay Jewelers, Inc. 1987 - 1990
Education
Blue Ridge Community College 2007 — 2011
Nursing
ECPI University 2005 — 2006
Diploma, Practical Nursing
General Motors October 2012 - Present
General Motors September 2011 - October 2012
General Motors - OnStar April 2010 - 2011
Apex Systems October 2006 - March 2007
Apex Systems May 2006 - September 2006
Compuware February 2002 - November 2004
Compuware March 1999 - February 2002
GNU Software September 1998 - March 1999
Education
Carnegie Mellon University 2011 — 2015
Master's degree, IT Management
Indian Institute of Management, Bangalore
MBA
Panjab University 1993 — 1995
Masters(hons), Science
Panjab University 1991 — 1993
Bachelors, Science
Panjab University
Bachelors, Education
Mecklenburg County February 2013 - August 2013
City of Charlotte May 2008 - February 2013
Bank of America September 2006 - May 2008
General Motors - OnStar 2000 - 2006
Skills
Process Analysis and..., Software Documentation, Quality Assurance, Call Centers, Visio, Leadership, Customer Service, Program Management, Change Management, Process Improvement, Business Process..., Data Analysis, Analytics, Six Sigma, Analysis, Project Management, Training, Access, Government, Business Analysis, Vendor Management
Education
Six Sigma Digest 2011 — 2012
Lean Six Sigma Black Belt Certification, Process Improvement/Analysis
Central Piedmont Community College 2007 — 2007
Six Sigma - Green Belt, Process/Continuous Improvement
Pfeiffer University 2002 — 2004
MS, Organizational Change & Leadership
Francis Marion University 1990 — 1994
BS, Pyschology and Sociology
VA Clinic January 2015 - Present
Capstone Therapy May 2014 - Present
Cariant Health Partners August 2013 - April 2014
University of Oklahoma August 2008 - May 2013
Whirlpool Corporation March 2003 - October 2008
Whirlpool Corporation June 2001 - March 2003
General Motors - OnStar 2000 - 2001
General Motors 1999 - 2001
Skills
Employee Relations, Recruiting, Succession Planning, Personnel Management, Management, Leadership, Human Resources, Change Management
Education
University of Oklahoma Health Sciences Center 2010 — 2013
Doctor of Physical Therapy, Rehabilitation Science
Michigan State University - The Eli Broad College of Business 1997 — 1999
MBA, Human Resource Management
Hope College 1991 — 1995
Bachelor of Arts (B.A.), Spanish, Education
General Motors - OnStar February 2005 - February 2011
ClientLogic 2001 - February 2005
Skills
Telematics, Customer Satisfaction, Customer Service, Call Center, Process Improvement, Cross-functional Team..., Program Management, Strategic Planning, Operations Management, Microsoft Excel, Microsoft Office, Team Building, Analysis, Call Centers, Performance Management, Troubleshooting, Business Analysis, Software Documentation, Team Leadership, Telecommunications, Forecasting, Process Scheduler, Change Management, Inventory Management, Training, Leadership, Process Engineering, Access, Data Analysis, Business Process..., Visio, Management
Education
Oakland Community College 2011 — 2012
Certificate, Systems Administration, Network Administration, Cyber Security
East Tennessee State University 1995 — 2000
Bachelor of Science (B.S.), Engineering Technology, General
Department of Veterans Affairs/ HPES, Military Health-VA Account February 2009 - Present
Hewlett-Packard 2000 - Present
HP Enterprise Services December 1988 - Present
HP Enterprise Services 1988 - 2012
General Motors - OnStar 2004 - 2008
Volvo Automated Systems February 1983 - December 1988
Skills
Test Management, System Testing, Testing, Test Execution, PMO, Integration, User Acceptance Testing, Test Planning, Agile Methodologies, Quality Assurance, Program Management, System Integration..., Quality Center, Test Strategy, Requirements Management, SDLC, Test Cases, Requirements Analysis
Education
Oakland University 1988 — 1995
BGS, Business. General Studies
Henry Ford Community College 1980 — 1983
AAS, Electronics/Electrical Technology
AET Integration Inc. 2006 - Present
General Motors - OnStar 2001 - 2006
Solar Turbines 1997 - 2000
Skills
Automotive
Education
Carnegie Mellon University - Tepper School of Business 2000 — 2001
Master of Science (M.S.), eCommerce
The Ohio State University 1995 — 1997
Master of Science (M.S.), Welding Engineering
Harbin Institute of Technology 1988 — 1992
Bachelor of Science (B.S.), Welding Engineering
Wipro Technologies Module LeadWipro TechnologiesNovember 2007 - Present
General Motors - OnStar 2010 - 2010
Education
Bharathidasan University
MCA, Computer Application
General Motors - OnStar April 2010 - Present
Skills
Business Analysis, Project Management, Change Management, Program Management, Team Leadership, Team Building, Strategic Planning, Public Speaking, Coaching, Research, Marketing, Entrepreneurship, Social Media Marketing
Education
Davenport University 1994 — 1997
Bachelor of General Management, Marketing/Marketing Management, General
Plex Systems, Inc. January 2013 - Present
JR Designs January 2008 - January 2013
General Dynamics Land Systems May 2007 - December 2012
G-Tech Professional Staff November 2006 - August 2008
OnStar by General Motors August 2005 - July 2007
General Motors OnStar January 2003 - August 2005
Talent Tree Consulting April 2001 - January 2003
Schoolhouse Services June 1998 - June 2000
Skills
Captivate, Instructor-led Training, Instructional Design, E-Learning, Technical Writing, Leadership Development, Adobe Acrobat, Visio, Performance Improvement, Blended Learning, Multimedia, Training, ADDIE, Technical Training, Learning Management, Workshop Facilitation, Software Documentation, Training Delivery, Needs Analysis, Curriculum Design
Education
Central Michigan University
B.S, Communications & Secondary Education
Wayne State University
M.S. Ed, Instructional Technology
The Maple Art Theater November 2012 - Present
SourceHOV March 2013 - August 2013
General Motors - OnStar September 2010 - October 2011
U.S. Census Bureau -- Census Coverage Management May 2010 - July 2010
Morpace Inc. October 2009 - March 2010
J's Jewelry May 2009 - August 2009
Taco Bell May 2007 - January 2008
Deborah's Invitations April 2003 - August 2004
Education
Central Michigan University 2004 — 2008
B.S., English
General Motors March 2013 - Present
KELLY AUTOMOTIVE SERVICES - ONSTAR November 2010 - March 2013
GENERAL MOTORS/ ONSTAR March 2007 - September 2009
KELLY AUTOMOTIVE SERVICES/ONSTAR August 2002 - March 2007
Kelly Services September 1997 - August 2002
Kelly Services December 1994 - September 1997
Skills
Account Management, Customer Satisfaction, Sales Management, Budgets, CRM, Training, Sales, Customer Retention, Profit, Automotive, Retail, Business Development, Vehicles, Program Management, Marketing, Strategic Planning, Management, Brand Management, Project Management, Relationship Management, B2B, Customer Service, Cross-functional Team..., Sales Operations
Education
Grand Valley State University 1988 — 1993
Bachelor of Business Administration; School of Business, Marketing
OnStar, General Motors September 1997 - Present
OnStar, General Motors 1997 - Present
General Motors January 2005 - July 2011
General Motors - OnStar September 1997 - January 2011
Lockheed Martin Aeronautics June 1981 - January 1993
Education
Embry-Riddle Aeronautical University 1975 — 1977
B.S., Aeronautics
Western Michigan University
General Motors - OnStar August 2012 - February 2013
Iron World Manufacturing July 2012 - August 2012
Taco Bell December 2011 - April 2012
Elkhart County Sheriff August 2011 - December 2011
Walmart June 2010 - August 2011
Skills
Lesson Planning, Classroom, Classroom Management
Education
Baker College of Clinton Township 2010 — 2011
Certificate, Police 911 Telecommunicatons
Baker College Business and Corporate Services 2005 — 2008
Associates, Early Childhood Education
General Motors March 2015 - Present
GM November 2012 - Present
General Motors - OnStar June 2011 - October 2012
Compuware September 2009 - June 2011
Mahindra Satyam 2005 - 2009
Fundamental Technologies June 2003 - May 2004
Skills
SDLC, Business Process, Data Warehousing, Business Analysis, Business Intelligence, CRM, Requirements Gathering, Process Improvement, Software Project..., Requirements Analysis, SQL, Solution Architecture, Agile Methodologies, Microsoft SQL Server, Oracle, Teradata, IT Portfolio planning, Program Management, Project Management
Education
Wayne State University 2010 — 2013
Masters in Business Administration, Marketing and Business Management
Jawaharlal Nehru Technological University
B. Tech, Computer Science and Information Technology
St Ann's High School
High School/Secondary Diplomas and Certificates
Epsilon April 2015 - Present
General Motors - OnStar March 2013 - April 2015
Summit Funding, Inc. October 2012 - January 2013
PHH Mortgage May 2012 - July 2012
Enterprise Rent-A-Car December 2009 - March 2012
Enterprise Rent-A-Car August 2007 - December 2009
CSU, Chico Community Legal Information Center August 2006 - May 2007
CSU, Chico University Housing and Food Service May 2005 - May 2007
CSU, Chico University Housing and Food Service August 2003 - May 2005
Skills
Microsoft Excel, Administration, Finance, Business Planning, Public Relations, Security, Microsoft Office, Customer Service, Customer Retention, PowerPoint, Real Estate, Sales Operations, Customer Satisfaction, Sales Management, Account Management, Team Building
Education
California State University-Chico 2002 — 2007
Bachelor of Arts, Political Science and Legal Studies
General Motors - OnStar March 2014 - Present
Quicken Loans June 2012 - March 2014
Ally Financial Inc. June 2011 - June 2012
Infor February 2009 - June 2011
TEKsystems October 2008 - February 2009
Keller Clinic August 2005 - January 2009
Troy Design and Manufacturing September 2007 - July 2008
General Motors July 2007 - September 2007
Hewlett-Packard October 2006 - June 2007
Skills
Requirements Gathering, Data Warehousing, Requirements Analysis, Visio, Business Analysis, Business Requirements, Business Intelligence, SDLC, SharePoint, Business Process..., Software Documentation, Access, Data Analysis, User Acceptance Testing, Software Project..., Process Improvement, Business Process, Tutoring, Mathematics, XML, Basel II, Software Development, Finance, Project Portfolio..., Analysis, Databases, Problem Solving, Microsoft SQL Server, SSIS, SSRS, Documentations, XPath, Software Deployment, Project Coordination, E-commerce
Education
Eastern Michigan University 1998 — 2002
B.S., Mathematics
Grosse ile High School 1994 — 1998
high school diploma
Intel July 2015 - Present
Intel January 2005 - Present
General Motors - OnStar June 2000 - August 2000
Penn State University June 1999 - August 1999
Michigan Technological University June 1998 - August 1998
Boeing Commercial Airplanes May 1998 - June 1998
Skills
Semiconductor Device, Device Characterization, Design of Experiments, JMP, Semiconductor Process, Data Analysis, Matlab, MOSFET, Transistors, Cadence, VLSI, Nanofabrication, Semiconductors, Electrical Engineering, Characterization, CMOS
Education
Cornell University 2000 — 2005
MS/PhD, Electrical Engineering
University of Notre Dame 1996 — 2000
BS, Electrical Engineering
General Motors - Onstar April 2014 - Present
Infosys July 2012 - March 2014
Infosys April 2010 - June 2012
Infosys August 2006 - March 2010
Infosys September 2003 - July 2006
Skills
Java, J2EE Application..., SOA, J2EE Web Services, Spring, JDBC, JavaScript, Unix Shell Scripting, Linux, AIX, DB2, Microsoft SQL Server, Visual Basic, Maven, Subversion, Thunderhead, WebSphere Application..., WebSphere MQ, JMS, Sun Certified Java..., Struts, Hibernate, HTML, iTKO LISA, JAX-WS, Requirements Analysis, Web Services, Oracle, Java Enterprise Edition, Global Delivery, PL/SQL, SDLC, Software Project...
Education
Bharathidasan University 1999 — 2003
Bachelor's degree, Computer Science
Vailankanni Raj Matric Higher Sec School 1994 — 1999
Ecolab July 2010 - Present
Metrex February 2008 - July 2010
Bank of America August 2002 - January 2008
General Motors - OnStar March 1999 - December 2002
H&R Block February 1996 - August 1999
Hallmark Cards June 1992 - August 1996
Education
Avila University 1990 — 1992
Master of Business Administration (MBA), Marketing
University of Kansas 1984 — 1987
Bachelor of Science (BS), Journalism, News Editorial with minors in Advertising and Public Relations, 3.6
TriTech Software Systems October 2014 - Present
TeleCommunication Systems, Inc. (TCS) July 2010 - January 2014
General Motors - OnStar October 2006 - July 2010
AT&T/Southwestern Bell January 2004 - October 2006
Southwestern Bell/Ameritech January 1998 - December 2003
Skills
Telecommunications, Strategic Planning, Cross-functional Team..., Strategic Partnerships, Wireless, Policy, Crisis Management, Project Management, Public Safety, Public Speaking, Product Marketing, Team Leadership, Program Management, Strategy, Leadership, NIMS, Business Development, Disaster Response, Emergency Management, Government, Proposal Writing, EMS, Emergency Services, Homeland Security, Training, Preparedness, E-911, Contingency Planning, Security, Location Based Services, Product Management
Education
Eastern Michigan University 1990 — 1992
Masters in Interdisciplinary Technology, Management, 4.0 GPA
OnStar, GM March 2014 - Present
Durham College September 2004 - Present
General Motors - OnStar June 2008 - March 2014
OnStar, GM January 2013 - August 2013
Ash City Worldwide July 2000 - June 2008
Seneca College of Applied Arts and May 2001 - May 2006
Crystal Fountains 1998 - 2000
Skills
Instructional Design, Adult Education, Performance Management, Coaching, Strategic Planning, Mentoring, Call Center, Curriculum Development, Operations Management, Knowledge Management, Change Management, Leadership Development, Vendor Management, Organizational..., Process Improvement, Customer Service, Customer Relations, Team Building, Quality Management, Microsoft Office, Problem Solving, Program Management, Team Leadership, Curriculum Design, Teaching, Planning, Writing, Analysis, Call Centers, Human Resources, Staff Development
Education
Seneca College of Applied Arts and Technology 1997 — 1999
Certification - Adult Teaching & Training, Education
Brock University
Bachelors of Education, in Adult Education
Inquiry Institute
Inquiry Institute
General Motors May 2011 - Present
General Motors - OnStar August 2009 - May 2011
Education
Florida Atlantic University 2005 — 2009
Bachelor and Master of science, Electrical Engineering
General Motors - OnStar April 2013 - Present
TEKsystems January 2013 - April 2013
Wipro Technologies January 2010 - February 2013
Wipro Technologies June 2009 - November 2009
Kansas State University February 2007 - December 2008
Skills
Business Analysis
Education
Kansas State University 2004 — 2008
B.S, Information Systems
Johnson County Community College 2002 — 2004
A.A.S., Computer Information Systems
General Motors - OnStar March 2013 - Present
CTLP, Frendenburg Corporation August 2007 - December 2012
Georgia Institute of Technology October 1998 - August 2007
Skills
Project Management, Business Intelligence, Oracle SQL Developer, Microsoft SQL Server, SSIS, SSAS, SSRS, Data Warehousing, Data Mining, Advanced Microsoft..., Synthetic Organic..., Physical Chemistry, Analytical Chemistry, Polymer Science, Surface Chemistry, Chromatography
Education
Institute of Chemistry, Chinese Academy of Sciences 1995 — 1998
Ph.D.
Jilin University 1992 — 1995
M.S.
Jilin University 1988 — 1992
B.S.
Volkswagen group of America October 2014 - Present
Aspen Marketing September 2013 - August 2014
Flagstar Bank August 2012 - August 2013
General Motors - OnStar January 2012 - July 2012
CSC May 2007 - June 2011
Skills
Requirements Analysis, SDLC, Business Analysis, IT Strategy, Oracle, Process Improvement, Requirements Gathering, DB2, SQL, Data Modeling, PL/SQL, Data Warehousing
Education
Nagarjuna University 2003 — 2007
Bachelor of Technology (B.Tech.), Information Technology
RVR & JC College of Engineering
Bachelor's degree, Information Technology
Asset Acceptance September 2010 - Present
General Motors - OnStar May 2005 - September 2009
Education
Everest Institute-Southfield 2009 — 2010
Medical Administrative/Executive Assistant and Medical Secretary, 4.0
General Motors - OnStar February 2013 - Present
Hewlett-Packard August 2010 - February 2013
Hewlett-Packard April 2005 - August 2010
HP Enterprise Services January 2003 - April 2005
Skills
Incident Management, Incident Handling, Incident Response, Incident Investigation, Problem Management, Communication Skills, Management, Program Management, Operations Management, Personnel Management, Full P&L Responsibility, IT Service Management, Manufacturing Operations, Leadership
Education
Ferris State University 1990 — 1994
Bachelor of Science (B.S.), Electrical/Electronics Engineering Technology
McGuireWoods LLP September 2014 - Present
Hospice & Palliative Care Charlotte Region November 2011 - June 2013
Carolinas Healthcare System March 2011 - February 2013
Hospice & Palliative Care Charlotte Region February 2008 - February 2011
Institute for Social Policy & Understanding January 2004 - January 2008
General Motors - OnStar November 2000 - November 2003
Skills
Healthcare, Healthcare Management, Organizational..., Nonprofits, Coaching, Human Resources, Customer Service, Training, Onboarding
Education
Capella University 2009 — 2013
Masters, Human Resources Management/Personnel Administration, General
Oakland University 1997 — 2000
Bachelor of Arts (B.A.), Psychology
University of Alabama in Huntsville 1995 — 1997
General Motors - OnStar January 2008 - Present
General Motors - Onstar January 2005 - January 2008
GVC Networks August 2002 - December 2004
Big Net Holdings and MichTel May 2001 - July 2002
Global Crossing (Formerly Frontier Communications) October 1997 - May 2000
Automated Programming Technologies February 1990 - September 1997
Unisys Corporation May 1984 - February 1990
Skills
Telecommunications, Data Center, Telephony, Disaster Recovery, Call Centers, CTI, IVR, Telematics, Integration, IT Strategy, Network Engineering, VoIP, Business Process..., Process Improvement, Cloud Computing, ITIL, Vendor Management, Solution Architecture, Enterprise Architecture, Workforce Management, Strategic Planning, Computer Network..., Product Development, Management, LAN-WAN, Start-ups, Architecture, Application Architecture, Sales Engineering, Consulting, Product Management, Team Leadership, IT Operations, CRM, Cross-functional Team..., TOGAF, IT Service Management, Information Technology, Business Intelligence
Education
Central Michigan University 1978 — 1984
Bachelor of Science (BS), Mathematics and Computer Science
General Motors, OnStar December 2014 - Present
Randstad USA September 2013 - November 2014
Enterprise Car Sales May 2013 - September 2013
Enterprise Fleet Management June 2012 - May 2013
Enterprise Rent-A-Car May 2010 - June 2012
Wyndham Vacation Ownership June 2005 - December 2009
Skills
Management, Sales, Marketing, Coordinating Special..., Special Events..., Department Budgeting, Corporate Budgeting, Sales Prospecting, Presentations, Microsoft Office, Salesforce.com, Event Planning, Event Management, Fleet Management, Recruiting, Leadership, Human Resources, Time Management, Selling, Coaching, Sales Process, Customer Service, Cold Calling, Customer Satisfaction, Business Strategy, Account Management, Customer Retention, Employee Training, Building Relationships, Training, Interviews
Education
Colorado Technical University
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
University of Southern Mississippi
Bachelor of Science (BS), Hospitality and Recreation Marketing Operations