Experience
Hotel Connections, Ltd   August 2014 - Present
Goldman Sachs  August 2011 - April 2014
Goldman Sachs  June 2007 - August 2011
Key Systems  February 2006 - June 2007
Park One  September 2000 - February 2006
Central Parking Systems Inc   June 1998 - September 2000
Florida National Guard 1/124 Inf. Div. 53rd Brigade   September 1993 - August 2000
United Sates Army Reserves - 1/11 Special Forces Group   May 1992 - September 1993

Skills
Disaster Recovery, Networking, Data Center, Vendor Management, Project Management, Management, IT Management, Integration, Troubleshooting, Information Technology, Security, SharePoint, Enterprise Architecture, CRM, IT Strategy, Active Directory, Databases, Servers, Business Analysis, Process Improvement, Cisco Technologies, Citrix, Infrastructure, Program Management, Windows Server, Virtualization, Windows, Business Continuity, Visio, Microsoft Office, TCP/IP, VPN, System Deployment, Web Design, Projects, System Administration, Network Administration, Linux, Computer Hardware, Cisco Call Manager, TQM, Telecommunications, Cross-functional Team..., Operations Management, Leadership, Team Leadership

Education
Florida State University - College of Business   2013 — 2015
Master’s Degree, Management Information Systems, 3.864

University of Florida - Hough School of Business   2007 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.4

Florida International University - Landon School of Business   2004 — 2006
BBA, Management Information Systems, 3.94

Miami Dade College   1995 — 1997
Associates of the Arts, Liberal Arts and Sciences/Liberal Studies

University of Miami   2008 — 2008
Certificate, Intensive Language Program - Spanish

Technical Training

Experience
Hotel Connections, Ltd   April 2014 - Present
British American Tobacco Chile   November 2013 - March 2014
British American Tobacco Chile   November 2012 - October 2013
British American Tobacco Chile Operations   April 2009 - October 2012
British American Tobacco Chile Operations   January 2007 - March 2009
British American Tobacco Chile Operations   February 2006 - December 2006
British American Tobacco Chile   March 2005 - January 2006

Skills
Supply Chain, Supply Chain Management, Quality Assurance, Quality Management, Quality Systems, Lean Manufacturing, Manufacturing Operations, DRP, Production Planning, MRP, Logistics Management, Product Innovation, Teamwork, Cross-functional Team..., Team Leadership, Data Analysis, Process Improvement, Continuous Improvement, Cellular Manufacturing, Procurement, Auditing, Quality Auditing, Internal Audit, Logistics, Negotiation, Project Management

Education
Universidad Adolfo Ibáñez   2010 — 2011
Diplomado en Gestión de Negocios, Business Management

Universidad Técnica Federico Santa María   1999 — 2004
Ingeniero Civil Industrial, Project & Operations Management

Colegio Alemán Mariscal Braun   1984 — 1998
Bachiller en Humanidades

Experience
AIG  December 2011 - Present
Self-Employed  November 1995 - Present
Hotel Connections, Ltd   2011 - 2011
Consultant  2009 - 2011
Jackson Hewitt  March 2003 - April 2009
Jackson Hewitt  March 2003 - August 2005
Chadrien Consulting LLC   2002 - March 2003
Ritmo Latino   February 2001 - September 2001

Skills
Captivate, E-Learning, Access, Visio, Instructional Design, Web Development, Flash Development, Web Analytics, SEO, Web Design, SharePoint, Content Management, Website Development, Flash, HTML, JavaScript, Adobe Acrobat, Google Analytics, jQuery, User Interface, Team Leadership, Team Building, Project Management, Mentoring Of Staff, Learning Management, Graphic Design, Search Engine..., Search Engine Ranking, E-commerce, ColdFusion, CMS, LMS Administration, CMS Administration and..., SQL, Database-driven Websites, Photoshop, Dreamweaver

Education
Cittone Institute   2001 — 2002
Computer and Information Sciences and Support Services

Union County College   1984 — 1986
Computer Science

Experience
305 Airborne Division / The Four Horsemen   February 2012 - Present
Magic City Bicycle Collective, Inc.   December 2011 - Present
Local 477 - Union   June 2011 - Present
Miami Bike Polo   March 2011 - Present
2012 Studios, Inc.   June 2005 - Present
Telefutura Television Network   October 2009 - July 2011
Hotel Connections, Ltd   April 2009 - October 2009
11 Leprechauns   February 2009 - April 2009

Skills
Television, Video Production, Video, Entertainment, Marketing, Lighting, Film, Social Media, Event Management, Blogging, Film Production, Social Networking, Graphic Design, Photography, Video Editing, Final Cut Pro, Creative Writer, Photoshop, Web Design, Microsoft Office, Advertising, Production, Live Events, After Effects, Social Media Marketing, Camera, Event Planning, System Design, Art, Illustrator, Art Direction, Online Marketing, Theatre, Writing, Television Production, Editing, Public Speaking, Excel, HTML, Word, Production Management, Rigging, Multimedia, Videography, Commercials, Production Managment, Microsoft Word

Education
Santa Fe Community College   2002 — 2005
None, Sociology, Psychology, Anthropology & Marketing

Florida International University   2000 — 2002
None, Mechanical & Industrial Engineering

Experience
Avis Budget Group  May 2013 - Present
Girl Scouts Heart of New Jersey  2013 - 2013
Accomodations Plus International   November 2011 - April 2012
Novel Laboratories, Inc.   August 2011 - September 2011
Modulation Sciences, Inc   January 2011 - June 2011
Axispoint Inc   November 2009 - November 2010
Hotel Connections, Ltd   August 2005 - April 2009
Oved Apparel Corp   January 2002 - June 2003

Skills
Customer Service, Sales, Spanish, Team Building, Negotiation, Hotels, Microsoft Office, Hospitality, Training, Data Entry, Airlines, Travel Management, Translation, Planer, Passion for Helping..., Phone Etiquette, Professional..., Transportation, Mac OS, Nonprofits, IT, Bilingual, Communication, Children, Creative, Missions, Community Outreach, Event Planning

Education
University of Phoenix

City University of New York-Hunter College
Education and Psychology

Experience
W. W. Norton & Company, Inc.   January 2014 - Present
Sony Pictures Entertainment  May 2012 - August 2012
Hotel Connections, Ltd   July 2011 - March 2012

Education
New York University   2010 — 2013
Bachelor of Arts (BA), English

Lehigh University   2009 — 2010

Experience
Toys R Us  April 2015 - Present
Unilever  March 2014 - October 2014
Hotel Connections, Ltd   January 2013 - October 2013
Edison Research  August 2010 - November 2012

Skills
Market Research, Microsoft Excel, Sales, Data Entry, PowerPoint, Research, Microsoft Office, Customer Service, Microsoft Word, Facebook, Strategy, Outlook, Data Analysis, Social Media, Social Networking, Event Planning, Public Relations, Access, Team Leadership, Marketing Communications, Project Management, Marketing, Management, Event Management, Social Media Marketing, Public Speaking, New Business Development, Marketing Strategy, Teamwork, Leadership, Analysis, Windows, Advertising, Sourcing, Strategic Sourcing, Global Sourcing, Procurement, SAP, Logistics, Raw Materials, Vlookup, SAP Procurement, Procurement Contracts, Sustainable Procurement, KPI implementation, KPI Reports, Materials Management

Education
Rutgers University-New Brunswick   2008 — 2012
Economics

Rutgers, The State University of New Jersey-New Brunswick   2008 — 2012
Bachelor of Arts and Science, Economics/Labor Studies and Employment Relations

Experience
Hotel Connections   August 2015 - Present
Apple  December 2014 - August 2015
Hotel Connections, Ltd   April 2014 - March 2015
LaGuardia Plaza Hotel  January 2013 - April 2014

Skills
Business Development, Customer Service, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Long-term Customer..., Revenue Analysis, Tourism, Relationship Management, Relationship Building

Education
Jagiellonian University
Master's degree, Public Administration

Star Career Academy-New York
Hospitality and Restaurant Management

Experience
ATG (AllStars Travel Group)   May 2015 - Present
Hotel Connections, Ltd   January 2014 - May 2015
Loehmann's  June 2013 - January 2014
American Airlines--   March 2008 - November 2012
Zara  March 2007 - March 2008
Calvin Klein  March 2006 - January 2007

Skills
Bilingual-English/Spanis..., Customer Service, Retail Sales, Microsoft Office, Airline Ticketing, International Relations, Diplomacy, Comparative Politics, Economics, Economic Policy, Sales, Marketing, Spanish, English, Sabre, Training, Microsoft Excel, Airlines, PowerPoint, Airports, Flights

Education
Florida International University   2009 — 2012
International Relations, Latin American and Caribbean Studies, GPA 3.7

Miami Dade College   2006 — 2009
International Relations, Latin American and Caribbean Studies

Experience
Hotel Connections, Ltd   June 2012 - Present
JPMORGAN CHASE & CO  October 2010 - June 2012
Celerant Technology  November 2007 - September 2010

Skills
Business Analysis, Project Management, Process Improvement, Vendor Management, Program Management, E-commerce, SQL, Microsoft SQL Server, PMO, SDLC, Requirements Gathering, XML, Project Portfolio..., Coaching, Software Documentation, Change Management, Software Project..., Account Management, Requirements Analysis, Oracle, Troubleshooting, Cloud Computing, Software Development, System Administration, CRM, Management, Integration, IT Management, Training, Visio, Leadership, Quality Assurance, Disaster Recovery, Cross-functional Team..., Testing, Network Administration, Information Technology, IT Strategy, Data Conversion, Managed Security..., Databases, Team Leadership, Customer Service, Product Management, Team Building, Infrastructure, Telecommunications, ITIL, Consulting

Education
Kaplan University   1999 — 2000
Applied Science; Bachelor's, Computer Information Systems

Marie Forleo's Business School   2012 — 2013

Chubb Institute   1998 — 1999
Diploma, Technical Support

Experience
Doubletree by Hilton Princeton   May 2015 - Present
DoubleTree by Hilton  January 2015 - May 2015
Hotel Connections, Ltd   January 2014 - January 2015
Field Hospitality Assoc. / JHSS   April 2013 - December 2013
Benchmark Hospitality  March 2012 - July 2013
Hersha Hospitality  September 2008 - April 2012
Korman Communities  July 2007 - September 2008
Doubletree Hotel & Executive Meeting Center  November 2006 - July 2007
Waldorf=Astoria, Hilton New York, Hilton East Brunswick, IHG   1996 - 2006

Skills
Micros, Restaurants, Pre-opening, Tourism, Banquets, Event Management, Customer Satisfaction, Guest Service Management, Social Media, Corporate Events, Trade Shows, Delphi, Opera, Forecasting, Time Management, P, Human Resources, Incentives, Hiring, Team Building, Contract Negotiation, Pre-opening experience, Market Planning, Leadership, Event Planning, Luxury

Education
Brookdale Community College   1994 — 1996
Associate's degree, Business/Commerce, General & Psychology

Experience
Hotel Connections, Ltd   February 2014 - Present
The Garden Hotel South Beach - Trust Hospitality LLC   December 2012 - September 2013
Wyndham Garden South Beach   June 2011 - December 2012
Holiday Inn Miami International Airport   January 2006 - February 2011
Days Inn South Beach - Charles Group Hotels   December 2004 - December 2005
Best Western Beach Resort - Charles Group Hotels   June 2001 - December 2004

Skills
Revenue Analysis, Microsoft Office, Hospitality Management, Opera, Front Office, Rooms Division, Hotels, Budgets, Hospitality Industry, Hospitality, Pre-opening, Micros, Hotel Management, Guest Service Management, Resorts, Yield Management, Property Management..., Opening Hotels, Banquets, Hotel Booking, OnQ, Food & Beverage, Lodging, Catering, Tourism, Leisure, Revenue Forecasting, Restaurants, Meeting Planning, Fine Dining, Menu Development, Concierge Services, Rooms Division..., Tour Operators, Pre-opening experience, Convention Services, Banquet Operations, Hotel Administration, Delphi, Restaurant Management, Travel Management, Business Travel, Income Statement, Guest Recovery, Cost Control, Corporate Events, Reservation, Hiring, Customer Satisfaction, Sourcing

Education
Florida International University   2002 — 2006
Hospitality Administration/Management

Miami Beach Senior High   1998 — 2002

Experience
Manifestation Technology   February 2013 - Present
Robert Anthony Martinez   January 2010 - Present
The Geld Group   January 2001 - Present
Hotel Connections, Ltd   March 2011 - February 2013
MWA Intelligence, Inc.   March 2009 - January 2010
CNR Connect, Inc   January 2007 - March 2009
Priceline Perfect Yardsale   December 1999 - December 2000
American Express  May 1990 - December 1999

Skills
Change Management, Start-ups, Staff Development, Small Business, Public Speaking, Entrepreneurship, Social Media, Business Strategy, Coaching, Leadership Development, Management Consulting, Project Management, Organizational..., Team Building, Marketing, Business Planning, Program Management, Vendor Management, Training, Process Improvement, Account Management, Leadership, Management, Cross-functional Team..., Consulting, Strategic Planning, Strategy, Marketing Strategy, Social Networking

Education
University of Phoenix   1993 — 1997
Business Management

City University of New York-Queens College
Computer Science

Experience
WSP Parsons Brinckerhoff  April 2015 - Present
Parsons Brinckerhoff  March 2013 - April 2015
Independent Planner - Meetings & Events  March 2011 - March 2013
Hotel Connections, Ltd   2010 - 2010
AlliedTPro  1999 - 2009
Keith Prowse   1989 - 1999

Skills
Process Improvement, Tourism, Strategic Planning, Negotiation, Budgeting, Mergers, Customer Service, Microsoft Office, PowerPoint, Windows, Customer Relations, Team Building, Change Management, Operations Management, Contract Negotiation, Problem Solving, Excel, Logistics, Analysis, Inventory Management, Sales Management, Product Management, Supplier Negotiation, Account Management, International Sales, Product Development, Meeting Planning, Budgets, Manage Complex Projects, Revenue, Travel Management, Hotels, Management, Leisure, Hospitality, CRM, Incentives, Incentive Travel, Hospitality Management, Tour Operators, Destination Marketing, Trade Shows, Business Travel, Corporate Events, Yield Management, Leisure Travel, Hotel Booking, Revenue Analysis, Hospitality Industry, Tour Management

Education
State University of New York College at Cortland
Bachelor of Arts (B.A.), Elementary Education / Mathematics

Experience
American Express Global Business Travel  August 2014 - Present
Innovative Alliance Management Group   October 2008 - Present
Working Solutions  September 2012 - August 2014
Hotel Connections, Ltd   March 2012 - June 2012
RADIUS Travel  April 2010 - February 2011
The Connell Company  August 2002 - September 2008
American Express  August 1993 - July 2002
Rosenbluth International  November 1993 - April 1994
Del Travel   April 1991 - August 1993
Safecard Services  July 1990 - February 1991

Skills
Travel Management, Sabre, Business Travel, Airlines, Travel Technology, Tourism, Account Management, Contract Negotiation, Customer Service, Sales Management, Leisure Travel, CRM, Online Travel, Management, Strategy, Start-ups, Hotels, Leadership, Negotiation

Education
Brookdale Community College   2011 — 2012
Certification, Project Management & Business/Strategic Leadership Management

National Notary Association   2007 — 2007
Certificate, Certified Signing Agent

H & R Block   2006 — 2006
Certificate, Tax Professional

Drake Secretarial College   1987 — 1987
Certificate, Travel & Tourism/Business

Experience
the Chef Agency   September 2015 - Present
Levy Restaurants  May 2013 - Present
Protravel International  September 2014 - September 2015
Stephen Starr Events  May 2014 - May 2015
Staged Right Events   March 2014 - July 2014
Staged Right Events   December 2013 - February 2014
Hampton Inn  February 2013 - July 2013
Hotel Connections, Ltd   January 2011 - February 2012
Hampton Inn Times Square North   September 2010 - November 2010

Skills
Hospitality, Hotels, Customer Service, Event Planning, Event Management, Hospitality Industry, Hospitality Management, Catering, Meeting Planning, Trade Shows, Corporate Events, Spanish, Restaurants, Microsoft Word, PowerPoint, Tourism, Microsoft Excel, Banquets, Microsoft Exchange, Sabre, QuickBooks, Office Administration, Invoicing, Revenue Analysis, Menu Development, Contract Negotiation, Hotel Management, Customer-relations..., Guest Service Management, Front Office, Ticket Sales, Travel Management, Entertainment, Volunteer Management, Open Table, Micros, Coordinating Events, Vendor Contracts, Floorplanning, Budgets, Parties, Live Events, Fine Dining, Sports Management, Wedding Planning, Administrative..., Travel Planning, Travel Arrangements, Model Casting, MICROS

Education
Johnson & Wales University-Florida   2012 — 2014
BS, Sports, Events and Entertainment Management

Monroe College   2010 — 2010
Associate's degree, Hospitality Administration/Management, 3.75

Experience
TravelClick  October 2011 - Present
Hotel Connections, Ltd   August 2010 - September 2011
Euro RSCG  November 2008 - August 2010
IncentOne  August 2006 - July 2008
NYU Medical Center  April 2003 - August 2006
Casio  May 2000 - November 2002
Army National Guard  April 1998 - April 2002
Myron Manufacturing  July 1999 - April 2000
US Navy  August 1994 - August 1997

Skills
ColdFusion, SQL Server, HTML, Programming, Fusebox, Microsoft SQL Server, SQL, AJAX, T-SQL, Databases, Oracle, .NET, Access, Enterprise Architecture, IIS, Database Design, Web Applications, XML, Web Services, JavaScript, ASP, HTML 5, Web Development, Agile Methodologies, CMS, SharePoint, jQuery, CSS, MySQL, OOP, UML

Education
Tatar Management Academy   2001 — 2007
Master of Computer Applications (MCA)

Bergen Community College   1997 — 2003
Associate, Information technology

Experience
Hotel Connections, Ltd   July 2014 - Present
Flight Options  December 2012 - July 2014
Flight Options  December 2009 - December 2012
AirExcellence   2006 - 2009
Flight Options  2002 - 2006

Skills
Aviation, Flights, Charter, Management, Aircraft, Process Scheduler, Transportation, Commercial Aviation, Customer Service, Civil Aviation, Airlines, Flight Planning, Aerospace, Business Aviation

Education
Ramapo College of New Jersey   1986 — 1988

Experience
Hotel Connections, Ltd   December 2013 - Present
Hotel Oasis - Time Share   November 2011 - October 2012
Hotel CasaSandra   March 2010 - August 2011
Hotel Ambos Mundos   December 2004 - November 2008
Ambos Mundos Hotel   February 2001 - November 2004
Ave del Puerto Grocery Store   May 1998 - December 1999

Skills
Hospitality, Hospitality Management, Tourism, Spanish, Microsoft Office, Social Media, Social Media Marketing, PowerPoint, Strategic Planning, Business Strategy, Microsoft Excel, Microsoft Word, Hospitality Industry, Hotel Management, Hotels

Education
Miami Dade College   2015 — 2015
Certificate in Business and Marketing, Business and Marketing

Miami Dade College   2015 — 2015
Project Management Preparation, Project Management

Las Palmas de Gran Canaria University   2008 — 2010
Master in Turism, Turism and Hospitality

University of Havana and Cordoba University   2002 — 2004
Master of Business Administration (M.B.A.)

Tourism School   1999 — 2001
Hotel Management Diploma, Hospitality Administration/Management

University of Havana   1992 — 1997
Industrial Engineer, Business Administration, Management and Operations

Experience
TPG Hospitality  May 2013 - Present
Borgata Hotel Casino & Spa  May 2008 - May 2010
Hotel Connections, Ltd   May 2007 - May 2008
InterContinental Hotels Group -Crowne Plaza Times Square   May 2003 - May 2007
Millenium &Copthorne Hospitality- Millennium Broadway Times Square   December 1999 - May 2003
Starwood Hotels & Resorts Worldwide, Inc.   October 1994 - December 1999

Skills
Microsoft Word, Customer Service, English, Research, Outlook, Teaching, Public Speaking, Budgets, Strategic Planning, Microsoft Office, Hospitality Industry, Gaming, Team Building, Revenue Analysis, Sales Management, Meeting Planning, Employee Training, Forecasting, Negotiation, Food & Beverage, Marketing and..., Resorts, Sales, Hospitality

Education
Boston College - Carroll School of Management
Bachelor of Science (BS), Marketing