PRC Company
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PRC Employees
Employee
Years
Job
Industry
Jason Wichman Jason Wichman's PRC Experience January 2007 - September 2007
Job Customer Care Manager at Comcast
Industry Consumer Services
Experience
Comcast April 2013 - Present
Comcast September 2012 - April 2013
SecurCare Self Storage January 2012 - September 2012
Summit Photography August 2007 - January 2012
ACS, a Xerox Company July 2009 - March 2010
T-Mobile August 2008 - July 2009
PRC January 2007 - September 2007
Time Warner Cable August 2003 - January 2007
Time Warner Cable August 2003 - August 2006
Skills
Technical Support, Customer Service, Process Improvement, Call Center, Training, Customer Satisfaction, Management, Call Centers, Leadership, Quality Assurance, Start-ups, Sales, Marketing, Time Management, Integration, Change Management, Telecommunications
Education
Westwood College 2004 — 2005
NWTC - Green Bay 1999 — 2003
Colorado Technical University
Comcast April 2013 - Present
Comcast September 2012 - April 2013
SecurCare Self Storage January 2012 - September 2012
Summit Photography August 2007 - January 2012
ACS, a Xerox Company July 2009 - March 2010
T-Mobile August 2008 - July 2009
PRC January 2007 - September 2007
Time Warner Cable August 2003 - January 2007
Time Warner Cable August 2003 - August 2006
Skills
Technical Support, Customer Service, Process Improvement, Call Center, Training, Customer Satisfaction, Management, Call Centers, Leadership, Quality Assurance, Start-ups, Sales, Marketing, Time Management, Integration, Change Management, Telecommunications
Education
Westwood College 2004 — 2005
NWTC - Green Bay 1999 — 2003
Colorado Technical University
Beth Beam Beth Beam's PRC Experience 2000 - 2000
Job National Manager of Business Development at American Traveler Staffing Professionals
Industry Staffing and Recruiting
Experience
American Traveler Staffing Professionals April 2012 - Present
Personnel One May 2007 - February 2012
Spherion 2004 - 2007
PRC 2000 - 2000
Skills
Employee Relations, Hiring, Interviewing, Sourcing, Consultative Selling, Strong lead development..., Territory Planning, Profit & Loss Management, Employee coaching and..., High performance team..., Strategic planning and..., Operations Management, Sales & Industry..., Recruiting, Industry Training, Coaching, Sales, Selling, Applicant Tracking..., Talent Acquisition, Strategic Planning, Leadership, Interviews, Sales Operations, Income Statement, Team Building, Business Development, Human Resources, Organizational..., Resume Writing, Marketing, Internet Recruiting, Performance Management, Executive Search, Employee Benefits, Contract Recruitment, Temporary Placement, Employee Training, Account Management, Staffing Services, Benefits Administration, Technical Recruiting, Talent Management, Management, Cold Calling, New Business Development, Contract Negotiation, Screening Resumes, Negotiation, Temporary Staffing
Education
Florida Atlantic University 1978 — 1979
BA, Communications
Rollins College 1975 — 1978
Business, Communications
American Traveler Staffing Professionals April 2012 - Present
Personnel One May 2007 - February 2012
Spherion 2004 - 2007
PRC 2000 - 2000
Skills
Employee Relations, Hiring, Interviewing, Sourcing, Consultative Selling, Strong lead development..., Territory Planning, Profit & Loss Management, Employee coaching and..., High performance team..., Strategic planning and..., Operations Management, Sales & Industry..., Recruiting, Industry Training, Coaching, Sales, Selling, Applicant Tracking..., Talent Acquisition, Strategic Planning, Leadership, Interviews, Sales Operations, Income Statement, Team Building, Business Development, Human Resources, Organizational..., Resume Writing, Marketing, Internet Recruiting, Performance Management, Executive Search, Employee Benefits, Contract Recruitment, Temporary Placement, Employee Training, Account Management, Staffing Services, Benefits Administration, Technical Recruiting, Talent Management, Management, Cold Calling, New Business Development, Contract Negotiation, Screening Resumes, Negotiation, Temporary Staffing
Education
Florida Atlantic University 1978 — 1979
BA, Communications
Rollins College 1975 — 1978
Business, Communications
Pauline M. Robertson Pauline M. Robertson's PRC Experience December 2007 - March 2008
Job Retail Professional
Industry Retail
Experience
Scotchman December 2010 - August 2012
Cook Out Restaurant October 2009 - April 2010
Scotchman November 2008 - July 2009
PRC December 2007 - March 2008
McDonald's Corporation April 2003 - February 2005
McKonly & Asbury January 2003 - April 2003
All First Bank August 2002 - December 2002
Baymont Inn & Suites April 2001 - October 2001
Hit or Miss Ladies Apparel September 2000 - December 2000
Best Western Palmer House Hotel September 1999 - August 2000
Skills
Time Management, Data Entry, Customer Service, Management, Sales, Human Resources, Merchandising, Performance Management, Sales Operations, Retail
Education
Stratford Career Institute 2007 — 2008
High School Diploma, Adult High School/Secondary Diploma Program
Delgado Community College 1992 — 1992
No Degree, Business Administration
Scotchman December 2010 - August 2012
Cook Out Restaurant October 2009 - April 2010
Scotchman November 2008 - July 2009
PRC December 2007 - March 2008
McDonald's Corporation April 2003 - February 2005
McKonly & Asbury January 2003 - April 2003
All First Bank August 2002 - December 2002
Baymont Inn & Suites April 2001 - October 2001
Hit or Miss Ladies Apparel September 2000 - December 2000
Best Western Palmer House Hotel September 1999 - August 2000
Skills
Time Management, Data Entry, Customer Service, Management, Sales, Human Resources, Merchandising, Performance Management, Sales Operations, Retail
Education
Stratford Career Institute 2007 — 2008
High School Diploma, Adult High School/Secondary Diploma Program
Delgado Community College 1992 — 1992
No Degree, Business Administration
Gabriela Carr Gabriela Carr's PRC Experience February 2009 - 2010
Job Human Resources
Industry Information Technology and Services
Experience
Alorica February 2009 - November 2012
PRC February 2009 - 2010
Skills
Taleo, Web Applications, Oracle HR, Hodes IQ, Organizational..., ADP HRB, ADP Payforce, Interviewing Skills, Recruiting, Human Resources, HRIS, New Hire Orientations, Benefits Administration, Applicant Tracking...
Education
Ashford University 2011 — 2013
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Alorica February 2009 - November 2012
PRC February 2009 - 2010
Skills
Taleo, Web Applications, Oracle HR, Hodes IQ, Organizational..., ADP HRB, ADP Payforce, Interviewing Skills, Recruiting, Human Resources, HRIS, New Hire Orientations, Benefits Administration, Applicant Tracking...
Education
Ashford University 2011 — 2013
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Frank Grimes Frank Grimes's PRC Experience 2005 - 2008
Job Supervisor, Customer Care
Industry Consumer Services
Experience
Comcast Cable June 2008 - Present
PRC 2005 - 2008
Skills
Leadership, Staff Development, Call Center, Workforce Management, Customer Experience, Customer Retention, Avaya, Vendor Management, Process Improvement, Performance Management, Telecommunications, Operations Management, Contact Centers, Coaching, Employee Engagement, T1, Telephony, Business Process..., Technical Support, Call Centers, Wireless, BPO, Customer Service, Account Management, Recruiting, Broadband, IP, Salesforce.com, Training Delivery, VoIP, Employee Relations, Human Resources, Program Management, Team Management, Analysis, Direct Sales, Training, Troubleshooting, Forecasting, Strategic Planning, Sales Operations, Quality Assurance, Employee Training, Service Delivery, CRM, Sales, Inbound Marketing, Outsourcing, Supervisory Skills, Business Process
Education
Community College of Allegheny County 1985 — 1987
Certificate "Paramedic", Pre-Hospital Emergency Medicine
Mt.Lebanon Sr. High School 1973 — 1977
Diploma, General Studies
Comcast Cable June 2008 - Present
PRC 2005 - 2008
Skills
Leadership, Staff Development, Call Center, Workforce Management, Customer Experience, Customer Retention, Avaya, Vendor Management, Process Improvement, Performance Management, Telecommunications, Operations Management, Contact Centers, Coaching, Employee Engagement, T1, Telephony, Business Process..., Technical Support, Call Centers, Wireless, BPO, Customer Service, Account Management, Recruiting, Broadband, IP, Salesforce.com, Training Delivery, VoIP, Employee Relations, Human Resources, Program Management, Team Management, Analysis, Direct Sales, Training, Troubleshooting, Forecasting, Strategic Planning, Sales Operations, Quality Assurance, Employee Training, Service Delivery, CRM, Sales, Inbound Marketing, Outsourcing, Supervisory Skills, Business Process
Education
Community College of Allegheny County 1985 — 1987
Certificate "Paramedic", Pre-Hospital Emergency Medicine
Mt.Lebanon Sr. High School 1973 — 1977
Diploma, General Studies
Jane Griggs Jane Griggs's PRC Experience February 2008 - July 2009
Job Quality Assurance Manager at Dish Installations
Industry Entertainment
Experience
Dish Installations, Inc. October 2009 - Present
PRC February 2008 - July 2009
ION Advertising Specialties September 2002 - December 2008
Jim Walter Corporation 1985 - 1998
Skills
Management, Leadership, Marketing, Account Management, Sales, Strategic Planning, B2B, Team Building, Customer Service, New Business Development, Outsourcing, Analysis, Call Centers, Advertising, Coaching, Market Research, CRM, Sales Management, Operations Management, Competitive Analysis, Integrated Marketing, Marketing Strategy, Social Media Marketing, Scheduling, Risk & Audit, Training, Entrepreneurship, Leadership Development
Education
Colorado Technical University 2014 — 2015
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General, 4.0
Colorado Technical University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Marketing, 3.86
Black Hawk College 1981 — 1984
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Geneseo High School
Dish Installations, Inc. October 2009 - Present
PRC February 2008 - July 2009
ION Advertising Specialties September 2002 - December 2008
Jim Walter Corporation 1985 - 1998
Skills
Management, Leadership, Marketing, Account Management, Sales, Strategic Planning, B2B, Team Building, Customer Service, New Business Development, Outsourcing, Analysis, Call Centers, Advertising, Coaching, Market Research, CRM, Sales Management, Operations Management, Competitive Analysis, Integrated Marketing, Marketing Strategy, Social Media Marketing, Scheduling, Risk & Audit, Training, Entrepreneurship, Leadership Development
Education
Colorado Technical University 2014 — 2015
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General, 4.0
Colorado Technical University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Marketing, 3.86
Black Hawk College 1981 — 1984
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Geneseo High School
Teressa Oliverio Teressa Oliverio's PRC Experience November 2010 - September 2011
Job Vocational Rehabilitation Counselor at PA Office of Vocational Rehabilitation (OVR)
Industry Individual & Family Services
Experience
PA Office of Vocational Rehabilitation (OVR) March 2015 - Present
HealthSouth February 2012 - August 2014
BB&T September 2011 - February 2012
PRC November 2010 - September 2011
Skills
Healthcare, Hospitals, HIPAA, Data Entry, Case Managment, Cpr Certified, Medical Records, Administrative..., Outlook, Patient Education, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, CPR Certified, Public Speaking, PowerPoint, Community Outreach, Nonprofits, Social Services
Education
West Virginia University 2013 — 2015
MA Rehabilitation Counseling, Vocational Rehabilitation Counseling/Counselor
Fairmont State University 2005 — 2010
Bachelor of Arts (B.A.), Education
PA Office of Vocational Rehabilitation (OVR) March 2015 - Present
HealthSouth February 2012 - August 2014
BB&T September 2011 - February 2012
PRC November 2010 - September 2011
Skills
Healthcare, Hospitals, HIPAA, Data Entry, Case Managment, Cpr Certified, Medical Records, Administrative..., Outlook, Patient Education, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, CPR Certified, Public Speaking, PowerPoint, Community Outreach, Nonprofits, Social Services
Education
West Virginia University 2013 — 2015
MA Rehabilitation Counseling, Vocational Rehabilitation Counseling/Counselor
Fairmont State University 2005 — 2010
Bachelor of Arts (B.A.), Education
Richard Campos Richard Campos's PRC Experience June 1997 - December 2000
Job Enterprise Applications Administrator at City of El Paso
Industry Computer Software
Experience
City of El Paso September 2012 - Present
City of El Paso June 2004 - September 2012
Arinso International August 2003 - June 2004
Northrup Grumman December 2000 - March 2003
PRC June 1997 - December 2000
El Paso Water Utility December 1994 - June 1997
Skills
SQL, PeopleSoft, Databases, C#, JavaScript, Access, Microsoft SQL Server, System Administration, Data Analysis, Analysis, Business Analysis, SDLC, Troubleshooting, Microsoft Excel, Program Management, PowerPoint, Windows, Software Development, Project Planning, Microsoft Office, Research, Team Leadership, Integration
Education
UTEP 1993 — 1994
BBA
El Paso Community College 1990 — 1992
Liberal Arts
City of El Paso September 2012 - Present
City of El Paso June 2004 - September 2012
Arinso International August 2003 - June 2004
Northrup Grumman December 2000 - March 2003
PRC June 1997 - December 2000
El Paso Water Utility December 1994 - June 1997
Skills
SQL, PeopleSoft, Databases, C#, JavaScript, Access, Microsoft SQL Server, System Administration, Data Analysis, Analysis, Business Analysis, SDLC, Troubleshooting, Microsoft Excel, Program Management, PowerPoint, Windows, Software Development, Project Planning, Microsoft Office, Research, Team Leadership, Integration
Education
UTEP 1993 — 1994
BBA
El Paso Community College 1990 — 1992
Liberal Arts
Alice Kwok's PRC Experience January 2007 - June 2008
Job Multimedia, Public Relation and Marketing
Industry Entertainment
Experience
Bagel Talk Toastmasters International November 2013 - Present
AK Graphic Designs INC January 2009 - Present
ION Media Networks July 2008 - Present
PRC January 2007 - June 2008
CBS4 MY33 September 2001 - December 2007
Skills
Broadcast, Motion Graphics, Animation, Graphics, Video Production, Video, Video Editing, After Effects, Graphic Design, Advertising, Premiere, Television, Multimedia, Digital Media, Film, Broadcast Television, Media Production, Final Cut Pro, Final Cut Studio, HD Video, Post Production, Creative Direction, Compositing, Commercials, Mac, Photoshop, Computer Animation, Art Direction, Adobe Creative Suite, Entertainment, Illustrator, Logo Design, Photography, Storyboarding, Illustration, Digital Photography, Web Video, Cinema 4D, Layout, Typography, Motion Design, Social Media Marketing, InDesign, Visual Effects, Digital Marketing, New Media, Brochures, Social Media, Posters, Public Speaking
Education
Art Institute of Fort Lauderdale 1997 — 2000
Bachelor of Arts (B.A.), Motion Graphics Specialist
FAU
Bachelor of Business Administration (BBA), Marketing
Bagel Talk Toastmasters International November 2013 - Present
AK Graphic Designs INC January 2009 - Present
ION Media Networks July 2008 - Present
PRC January 2007 - June 2008
CBS4 MY33 September 2001 - December 2007
Skills
Broadcast, Motion Graphics, Animation, Graphics, Video Production, Video, Video Editing, After Effects, Graphic Design, Advertising, Premiere, Television, Multimedia, Digital Media, Film, Broadcast Television, Media Production, Final Cut Pro, Final Cut Studio, HD Video, Post Production, Creative Direction, Compositing, Commercials, Mac, Photoshop, Computer Animation, Art Direction, Adobe Creative Suite, Entertainment, Illustrator, Logo Design, Photography, Storyboarding, Illustration, Digital Photography, Web Video, Cinema 4D, Layout, Typography, Motion Design, Social Media Marketing, InDesign, Visual Effects, Digital Marketing, New Media, Brochures, Social Media, Posters, Public Speaking
Education
Art Institute of Fort Lauderdale 1997 — 2000
Bachelor of Arts (B.A.), Motion Graphics Specialist
FAU
Bachelor of Business Administration (BBA), Marketing
Cristhian Manzo Cristhian Manzo's PRC Experience November 2005 - August 2006
Job Records Coordinator at American InterContinental University
Industry Higher Education
Experience
American InterContinental University August 2009 - October 2012
Allstate August 2006 - November 2008
PRC November 2005 - August 2006
Skills
CampusVue, Insurance, Student Financial Aid, Admissions, Student Recruiting, Enrollment Management, Data Entry, Student Affairs, Higher Education, Outlook, Campus, Retaining Customers, Microsoft Office, Customer Service, PowerPoint, Administrative..., Resume Writing, Microsoft Excel, Microsoft Word, Technical Support, Software Documentation, Tires, International Logistics, Mechanical Inspection, Risk Based Inspection, Technology Alignment, Continental Philosophy, Fleet Operations, Mobile Applications, Retreat Leader, Technical Leadership, Technical Training, DOT Compliance, Commercial Vehicle, International Project..., Process Optimization, Quality Control, Tire Management System, Tire Reports, Quality Auditing, International..., Portuguese, Spanish-speaking, Adult Education, Career Development, College Recruiting, PeopleSoft, Administrative..., Customer Retention
Education
American InterContinental University 2011 — 2012
Masters of Business Administration, Marketing/Marketing Management, General, 3.76 Cum GPA
American InterContinental University-South Florida 2005 — 2007
Bachelor of Business Administration (BBA), Marketing
American InterContinental University August 2009 - October 2012
Allstate August 2006 - November 2008
PRC November 2005 - August 2006
Skills
CampusVue, Insurance, Student Financial Aid, Admissions, Student Recruiting, Enrollment Management, Data Entry, Student Affairs, Higher Education, Outlook, Campus, Retaining Customers, Microsoft Office, Customer Service, PowerPoint, Administrative..., Resume Writing, Microsoft Excel, Microsoft Word, Technical Support, Software Documentation, Tires, International Logistics, Mechanical Inspection, Risk Based Inspection, Technology Alignment, Continental Philosophy, Fleet Operations, Mobile Applications, Retreat Leader, Technical Leadership, Technical Training, DOT Compliance, Commercial Vehicle, International Project..., Process Optimization, Quality Control, Tire Management System, Tire Reports, Quality Auditing, International..., Portuguese, Spanish-speaking, Adult Education, Career Development, College Recruiting, PeopleSoft, Administrative..., Customer Retention
Education
American InterContinental University 2011 — 2012
Masters of Business Administration, Marketing/Marketing Management, General, 3.76 Cum GPA
American InterContinental University-South Florida 2005 — 2007
Bachelor of Business Administration (BBA), Marketing
Neeka Stevens Neeka Stevens's PRC Experience January 2001 - December 2006
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
Universal Medical Center 2007 - 2009
PRC January 2001 - December 2006
US Navy February 1999 - May 2001
Skills
Medical Terminology, Medical Billing, Medical Records, Medical Coding, Medical Education, Medical Assisting, Infection Control, Vital Signs, Venipuncture, HIPAA, JCAHO, Universal Precautions, OSHA, Cpr Certified, BLS, NCMA, Capillary Puncture, Hematology, Disease Management, Phlebotomy, Urinalysis, Sterilization, Medication..., Laboratory Safety
Education
Florida Career College-Pembroke Pines 2011 — 2013
Associate of Science (AS)
Florida Career College-Miami 2006 — 2007
Diploma Program in Medical Assistant Technician, Allied Health and Medical Assisting Services
Universal Medical Center 2007 - 2009
PRC January 2001 - December 2006
US Navy February 1999 - May 2001
Skills
Medical Terminology, Medical Billing, Medical Records, Medical Coding, Medical Education, Medical Assisting, Infection Control, Vital Signs, Venipuncture, HIPAA, JCAHO, Universal Precautions, OSHA, Cpr Certified, BLS, NCMA, Capillary Puncture, Hematology, Disease Management, Phlebotomy, Urinalysis, Sterilization, Medication..., Laboratory Safety
Education
Florida Career College-Pembroke Pines 2011 — 2013
Associate of Science (AS)
Florida Career College-Miami 2006 — 2007
Diploma Program in Medical Assistant Technician, Allied Health and Medical Assisting Services
Vincenza Tina Carini's PRC Experience January 1999 - November 2000
Job NBM Premise Account Executive II ATT & Graduate Student Mental Health Field
Industry Telecommunications
Experience
AT&T June 2008 - Present
HSBC September 2001 - May 2008
Renissance Cruise Lines November 2000 - October 2001
PRC January 1999 - November 2000
Skills
Telecommunications, Account Management, Sales Management, Sales, Leadership, Cross-functional Team..., Salesforce.com, Wireless Networking, Management, Cloud Computing, B2B, Enterprise Software, VoIP, Direct Sales, Certified Project..., Managed Services, Wireless, Training, Unified Communications, Operating Budgets, Selling, CRM, Solution Selling, Sales Process, Call Centers, Account Reconciliation, Sales Operations, Negotiation, Business Intelligence, Application Hosting, Customer Retention, Strategic Partnerships, Vendor Management, SaaS, MPLS, Data Center, Product Management, WAN, Ethernet, Strategy, Co-location, Team Leadership, Training & Development, Reconciliation, Wireless Network Design, RFP preparation, Lead Generation, Sales Presentations, Recruiting, HIPAA
Education
Nova Southeastern University 2012 — 2015
MS,LMHC Expected Licensure 2015, Mental Health Counseling, 4.0
Barry University
Psychology, Political Science & Project Management, 3.7
University of Florida 2002 — 2004
HR, Project Management, 4.0
AT&T June 2008 - Present
HSBC September 2001 - May 2008
Renissance Cruise Lines November 2000 - October 2001
PRC January 1999 - November 2000
Skills
Telecommunications, Account Management, Sales Management, Sales, Leadership, Cross-functional Team..., Salesforce.com, Wireless Networking, Management, Cloud Computing, B2B, Enterprise Software, VoIP, Direct Sales, Certified Project..., Managed Services, Wireless, Training, Unified Communications, Operating Budgets, Selling, CRM, Solution Selling, Sales Process, Call Centers, Account Reconciliation, Sales Operations, Negotiation, Business Intelligence, Application Hosting, Customer Retention, Strategic Partnerships, Vendor Management, SaaS, MPLS, Data Center, Product Management, WAN, Ethernet, Strategy, Co-location, Team Leadership, Training & Development, Reconciliation, Wireless Network Design, RFP preparation, Lead Generation, Sales Presentations, Recruiting, HIPAA
Education
Nova Southeastern University 2012 — 2015
MS,LMHC Expected Licensure 2015, Mental Health Counseling, 4.0
Barry University
Psychology, Political Science & Project Management, 3.7
University of Florida 2002 — 2004
HR, Project Management, 4.0
Cheremenia Fry Cheremenia Fry's PRC Experience May 2006 - July 2007
Job Human Resources Specialist at US Environmental Protection Agency (EPA)
Industry Government Administration
Experience
US Environmental Protection Agency (EPA) September 2014 - Present
US Environmental Protection Agency (EPA) May 2014 - September 2014
US EPA March 2010 - May 2014
DCCCD August 2009 - May 2010
PRC May 2006 - July 2007
Skills
Government, Community Outreach, Policy, Data Entry, Research, Data Analysis, Microsoft Office, PowerPoint, Editing, Healthcare, Fundraising, Time Management, Records Management, Customer Service, Coaching, Administrative..., Teamwork, Microsoft Word, PeopleSoft, Databases, Event Planning, Office Management, Lotus Notes, Office Administration, Telephone Skills, Nonprofits, Grant Writing, Volunteer Management, Database Admin, Cpr Certified, Public Speaking, Conflict Resolution
Education
University of North Texas 2010 — 2012
Bachelor's Degree, Human Services Management and Leadership
El Centro College 2006 — 2010
Associate of Science (AS), Biology, General
El Centro College 2007 — 2009
Certificate, Medical/Clinical Assistant
US Environmental Protection Agency (EPA) September 2014 - Present
US Environmental Protection Agency (EPA) May 2014 - September 2014
US EPA March 2010 - May 2014
DCCCD August 2009 - May 2010
PRC May 2006 - July 2007
Skills
Government, Community Outreach, Policy, Data Entry, Research, Data Analysis, Microsoft Office, PowerPoint, Editing, Healthcare, Fundraising, Time Management, Records Management, Customer Service, Coaching, Administrative..., Teamwork, Microsoft Word, PeopleSoft, Databases, Event Planning, Office Management, Lotus Notes, Office Administration, Telephone Skills, Nonprofits, Grant Writing, Volunteer Management, Database Admin, Cpr Certified, Public Speaking, Conflict Resolution
Education
University of North Texas 2010 — 2012
Bachelor's Degree, Human Services Management and Leadership
El Centro College 2006 — 2010
Associate of Science (AS), Biology, General
El Centro College 2007 — 2009
Certificate, Medical/Clinical Assistant
Maureen Ruano's PRC Experience 2000 - 2008
Job Senior Director at Convey Health Solutions
Industry Hospital & Health Care
Experience
Convey Health Solutions May 2013 - Present
Alorica February 2008 - May 2013
PRC, an Alorica Company 2008 - May 2013
PRC 2000 - 2008
PRC, LLC 1997 - 2000
AT&T January 1993 - May 1996
Skills
Vendor Management, Process Improvement, Business Process..., Project Management, PMP, Business Analysis, MS Project, Software Project..., SDLC, BPO, PMO, Outsourcing, Call Center, Certified Project..., Project Portfolio..., Program Management, Workforce Management, Project Planning, Disaster Recovery, Visio, Service Delivery, IT Service Management, Offshoring, Contact Centers, Quality Assurance, Agile Project Management, Change Management, IT Strategy, ITIL, Integration, Data Center, Business Intelligence, Requirements Analysis, IT Management, Project Delivery, Process Efficiency, PMI, Telecommunications, Business Process, IT Operations, SharePoint, CRM, Software Documentation, Enterprise Architecture, Crystal Reports, System Administration, Requirements Gathering, Databases, Management, Business Process...
Education
Broward Community College
Verbo Guatemala
Convey Health Solutions May 2013 - Present
Alorica February 2008 - May 2013
PRC, an Alorica Company 2008 - May 2013
PRC 2000 - 2008
PRC, LLC 1997 - 2000
AT&T January 1993 - May 1996
Skills
Vendor Management, Process Improvement, Business Process..., Project Management, PMP, Business Analysis, MS Project, Software Project..., SDLC, BPO, PMO, Outsourcing, Call Center, Certified Project..., Project Portfolio..., Program Management, Workforce Management, Project Planning, Disaster Recovery, Visio, Service Delivery, IT Service Management, Offshoring, Contact Centers, Quality Assurance, Agile Project Management, Change Management, IT Strategy, ITIL, Integration, Data Center, Business Intelligence, Requirements Analysis, IT Management, Project Delivery, Process Efficiency, PMI, Telecommunications, Business Process, IT Operations, SharePoint, CRM, Software Documentation, Enterprise Architecture, Crystal Reports, System Administration, Requirements Gathering, Databases, Management, Business Process...
Education
Broward Community College
Verbo Guatemala
Alicia Miyares Laszewski Alicia Miyares Laszewski's PRC Experience February 1999 - July 2008
Job
Industry Public Relations and Communications
Experience
Nerium International January 2014 - Present
YourBrandLab, Inc. May 2013 - Present
C3/CustomerContactChannels, Inc. August 2010 - May 2013
American Red Cross July 2008 - August 2010
PRC February 1999 - July 2008
Extended Stay America, Inc. 1995 - 1998
Univision-Channel 23 January 1994 - March 1995
Skills
Call Center, Vendor Management, Contact Centers, BPO, CRM, Recruiting, Management, Telemarketing, Customer Experience, Leadership, Training, Inbound Marketing, Outsourcing, Talent Acquisition, Workforce Management, Team Building, Call Centers, Operations Management, Program Management, Marketing Communications, Start-ups, Marketing, Business Process..., Social Media Marketing, Performance Management, Public Relations, Human Resources, Customer Retention, Advertising, Strategy, Customer Satisfaction, Integrated Marketing, Social Media
Education
Clemson University 1989 — 1993
BS Marketing, Concentation in Communications
Nerium International January 2014 - Present
YourBrandLab, Inc. May 2013 - Present
C3/CustomerContactChannels, Inc. August 2010 - May 2013
American Red Cross July 2008 - August 2010
PRC February 1999 - July 2008
Extended Stay America, Inc. 1995 - 1998
Univision-Channel 23 January 1994 - March 1995
Skills
Call Center, Vendor Management, Contact Centers, BPO, CRM, Recruiting, Management, Telemarketing, Customer Experience, Leadership, Training, Inbound Marketing, Outsourcing, Talent Acquisition, Workforce Management, Team Building, Call Centers, Operations Management, Program Management, Marketing Communications, Start-ups, Marketing, Business Process..., Social Media Marketing, Performance Management, Public Relations, Human Resources, Customer Retention, Advertising, Strategy, Customer Satisfaction, Integrated Marketing, Social Media
Education
Clemson University 1989 — 1993
BS Marketing, Concentation in Communications
Tony Cobas, MPA's PRC Experience May 2005 - October 2007
Job Servant Leader I Strategic Thinker I Career Coach I Resume Writer I Motivational Speaker I Competent Communicator
Industry Higher Education
Experience
DeVry University August 2011 - Present
Everest Institute February 2010 - September 2011
StarTek November 2007 - January 2009
PRC May 2005 - October 2007
DeVry University June 2004 - April 2005
Miami Dade College January 2002 - July 2004
CobitaMedia, LLC July 2001 - January 2002
Essex County College January 2001 - July 2001
Lincoln Educational Services May 1998 - January 2001
First Option Health Plan June 1994 - May 1998
Skills
Career Counseling, Motivational Speaking, Strategic Planning, Leadership Development, Career Development, Resume Writing, Leadership, Recruiting, Training, Public Speaking, College Recruiting, Job Search Strategies, Human Resources, Staff Development, Student Recruiting, Interviews, Mock Interviews, Enrollment Management, Admissions, Economics, Job Coaching, Coaching, Student Affairs, Employee Relations, Adult Education, Retaining Customers, Campus, Strategy, Job Fairs, Interview Preparation, Strategic Thinking, Organizational..., Higher Education, Internet Recruiting, Employee Training, Student Financial Aid, Conflict Resolution, Talent Management, Hiring, Student Development, Job Search, Career Assessment, Strategic Partnerships, Performance Management, Instructional Design, Cover Letters, Career Development..., Customer Retention
Education
Florida International University 2002 — 2005
Masters
Kean University 1989 — 2000
BA
Queen of Peace High School
DeVry University August 2011 - Present
Everest Institute February 2010 - September 2011
StarTek November 2007 - January 2009
PRC May 2005 - October 2007
DeVry University June 2004 - April 2005
Miami Dade College January 2002 - July 2004
CobitaMedia, LLC July 2001 - January 2002
Essex County College January 2001 - July 2001
Lincoln Educational Services May 1998 - January 2001
First Option Health Plan June 1994 - May 1998
Skills
Career Counseling, Motivational Speaking, Strategic Planning, Leadership Development, Career Development, Resume Writing, Leadership, Recruiting, Training, Public Speaking, College Recruiting, Job Search Strategies, Human Resources, Staff Development, Student Recruiting, Interviews, Mock Interviews, Enrollment Management, Admissions, Economics, Job Coaching, Coaching, Student Affairs, Employee Relations, Adult Education, Retaining Customers, Campus, Strategy, Job Fairs, Interview Preparation, Strategic Thinking, Organizational..., Higher Education, Internet Recruiting, Employee Training, Student Financial Aid, Conflict Resolution, Talent Management, Hiring, Student Development, Job Search, Career Assessment, Strategic Partnerships, Performance Management, Instructional Design, Cover Letters, Career Development..., Customer Retention
Education
Florida International University 2002 — 2005
Masters
Kean University 1989 — 2000
BA
Queen of Peace High School
Jose Jarmula Jose Jarmula's PRC Experience January 2006 - December 2006
Job President and CEO at Eco Star Environmental LLC
Industry Business Supplies and Equipment
Experience
Eco-Star Environmental June 2010 - Present
Central Texas Environmental Service December 2008 - January 2011
EchoStar Dish Network December 2006 - November 2008
PRC January 2006 - December 2006
Sears Teleserv February 2003 - January 2006
Education
Austin Community College
Business Administration
Stony Point High School
High School Diploma
Strayer University
BA Business Administration, Online; Project Management
Eco-Star Environmental June 2010 - Present
Central Texas Environmental Service December 2008 - January 2011
EchoStar Dish Network December 2006 - November 2008
PRC January 2006 - December 2006
Sears Teleserv February 2003 - January 2006
Education
Austin Community College
Business Administration
Stony Point High School
High School Diploma
Strayer University
BA Business Administration, Online; Project Management
Jonathan Abramson Jonathan Abramson's PRC Experience October 2008 - December 2008
Job Senior Desktop Systems Architect and Adjunct Faculty at Kaplan University
Industry Information Technology and Services
Experience
Kaplan University May 2013 - Present
Kaplan University May 2009 - Present
Myware Computers January 1994 - Present
Eventus Consulting December 2008 - April 2009
PRC October 2008 - December 2008
PRC March 1997 - October 2008
Precision Response Corporation 1997 - 2008
MS Computers June 1995 - November 1996
Florida Department of Transportation April 1992 - June 1995
Skills
Active Directory, Vendor Management, Disaster Recovery, Citrix, VMware, LANDesk, Web Site Editing, Desktop Computers, Servers, Virtualization, Computer Hardware, Windows 7, System Administration, Troubleshooting, Project Management, Windows Server, Data Center, VPN, Network Administration, IT Management, DNS, Microsoft Exchange, XP, Cisco Technologies, Network Security, IT Operations, DHCP, SharePoint, Call Center, Windows, Technical Support, Hardware, Call Centers, Help Desk Support, Software Installation, Networking, Telecommunications, System Deployment, Databases, Information Technology, WAN, Infrastructure, Microsoft Technologies, HP, Firewalls, Information Security, Operating Systems, University Teaching, College Teaching, Testing
Education
Kaplan Univesity 2010 — 2012
Master's, Information Technology, 4.0
Ellis University 2008 — 2009
Bachelor, Business Management - MIS
Dale Carnegie 2003 — 2003
Certificate of Achievement, Business
Broward College 1991 — 1994
AA, Computer Software Development, Mathamatics
American Technical Institute 1990 — 1991
AS, Computer/Electronic Theory
Coconut Creek High School 1979 — 1983
Kaplan University May 2013 - Present
Kaplan University May 2009 - Present
Myware Computers January 1994 - Present
Eventus Consulting December 2008 - April 2009
PRC October 2008 - December 2008
PRC March 1997 - October 2008
Precision Response Corporation 1997 - 2008
MS Computers June 1995 - November 1996
Florida Department of Transportation April 1992 - June 1995
Skills
Active Directory, Vendor Management, Disaster Recovery, Citrix, VMware, LANDesk, Web Site Editing, Desktop Computers, Servers, Virtualization, Computer Hardware, Windows 7, System Administration, Troubleshooting, Project Management, Windows Server, Data Center, VPN, Network Administration, IT Management, DNS, Microsoft Exchange, XP, Cisco Technologies, Network Security, IT Operations, DHCP, SharePoint, Call Center, Windows, Technical Support, Hardware, Call Centers, Help Desk Support, Software Installation, Networking, Telecommunications, System Deployment, Databases, Information Technology, WAN, Infrastructure, Microsoft Technologies, HP, Firewalls, Information Security, Operating Systems, University Teaching, College Teaching, Testing
Education
Kaplan Univesity 2010 — 2012
Master's, Information Technology, 4.0
Ellis University 2008 — 2009
Bachelor, Business Management - MIS
Dale Carnegie 2003 — 2003
Certificate of Achievement, Business
Broward College 1991 — 1994
AA, Computer Software Development, Mathamatics
American Technical Institute 1990 — 1991
AS, Computer/Electronic Theory
Coconut Creek High School 1979 — 1983
Albert Van Der Kroon Albert Van Der Kroon's PRC Experience July 2009 - November 2010
Job Facilities / General Services
Industry Facilities Services
Experience
Crawford Electric Supply Company October 2012 - Present
Weir SPM September 2011 - June 2012
SBM Site Services November 2010 - October 2011
PRC July 2009 - November 2010
Grubb & Ellis / Capital One May 2008 - July 2009
Marine Quest - Lake Texoma Marina and Resort May 2006 - May 2008
Sanden International, USA October 2001 - February 2006
Tekelec, Inc November 2000 - October 2001
Kaneb Services, Inc March 1988 - November 2000
Skills
Coaching, Contract Negotiation, Facilities Management, Lean Manufacturing, Training, Program Management, Strategic Planning, Ethics, Troubleshooting, Process Improvement, Purchasing, Root Cause Analysis, Team Leadership, Quality Assurance, Change Management, Continuous Improvement, Project Management, Sustainability, Electricians, Real Estate, Customer Service, Management, Team Building, Customer Satisfaction, HVAC, Project Planning, Employee Relations, Account Management, Energy Management, Contract Management, Microsoft Office, Procurement, Manufacturing, Microsoft Excel, Operations Management, Leadership, Sales, Supply Chain Management, Performance Management, Negotiation, Contractors, Construction, Recruiting, Building Maintenance, Facilities Operations, Six Sigma, Process Scheduler, Inventory Management, New Business Development, Supply Management
Education
Collin County Community College 1987 — 1989
NA, General
Richland College 1983 — 1986
NA, Business
Crawford Electric Supply Company October 2012 - Present
Weir SPM September 2011 - June 2012
SBM Site Services November 2010 - October 2011
PRC July 2009 - November 2010
Grubb & Ellis / Capital One May 2008 - July 2009
Marine Quest - Lake Texoma Marina and Resort May 2006 - May 2008
Sanden International, USA October 2001 - February 2006
Tekelec, Inc November 2000 - October 2001
Kaneb Services, Inc March 1988 - November 2000
Skills
Coaching, Contract Negotiation, Facilities Management, Lean Manufacturing, Training, Program Management, Strategic Planning, Ethics, Troubleshooting, Process Improvement, Purchasing, Root Cause Analysis, Team Leadership, Quality Assurance, Change Management, Continuous Improvement, Project Management, Sustainability, Electricians, Real Estate, Customer Service, Management, Team Building, Customer Satisfaction, HVAC, Project Planning, Employee Relations, Account Management, Energy Management, Contract Management, Microsoft Office, Procurement, Manufacturing, Microsoft Excel, Operations Management, Leadership, Sales, Supply Chain Management, Performance Management, Negotiation, Contractors, Construction, Recruiting, Building Maintenance, Facilities Operations, Six Sigma, Process Scheduler, Inventory Management, New Business Development, Supply Management
Education
Collin County Community College 1987 — 1989
NA, General
Richland College 1983 — 1986
NA, Business
Seth Blackwell Seth Blackwell's PRC Experience 1988 - 2001
Job Director of Contracts at Metron, Inc.
Industry Information Technology and Services
Experience
Metron, Inc. November 2013 - Present
Northrop Grumman IS January 2006 - November 2013
Metron Inc / Aviation August 2001 - December 2005
PRC 1988 - 2001
Skills
Risk Management, Contract Negotiations, Contract Management, Cyber Security, Cloud Computing, Pricing Strategy, Program Management, Government Contracting, Computer Security, Information Assurance, Security Clearance, Contract Negotiation, FAR, Defense, DoD, Strategic Planning, Proposal Writing, Government Procurement, Strategy, Government, Military, Integration, Security, RFP, Business Analysis, Requirements Analysis, Procurement, System Architecture, Systems Engineering, Analysis, Leadership
Education
Florida Institute of Technology 1997 — 1999
James Madison University 1985 — 1988
Metron, Inc. November 2013 - Present
Northrop Grumman IS January 2006 - November 2013
Metron Inc / Aviation August 2001 - December 2005
PRC 1988 - 2001
Skills
Risk Management, Contract Negotiations, Contract Management, Cyber Security, Cloud Computing, Pricing Strategy, Program Management, Government Contracting, Computer Security, Information Assurance, Security Clearance, Contract Negotiation, FAR, Defense, DoD, Strategic Planning, Proposal Writing, Government Procurement, Strategy, Government, Military, Integration, Security, RFP, Business Analysis, Requirements Analysis, Procurement, System Architecture, Systems Engineering, Analysis, Leadership
Education
Florida Institute of Technology 1997 — 1999
James Madison University 1985 — 1988
Camille Meikle-Chin Camille Meikle-Chin's PRC Experience 2001 - 2004
Job Telecommunications Manager at Convey Health Solutions (formerly Nations Health)
Industry Telecommunications
Experience
Convey Health Solutions December 2012 - Present
Alorica (formerly PRC) May 1997 - December 2012
PRC 2001 - 2004
Ameriquest Technologies May 1996 - May 1997
Hamilton Bank September 1993 - May 1996
Skills
Software Installation, Avaya, LAN-WAN, DNS, Process Improvement, IVR, Telephony, Switches, CTI, Microsoft Exchange, Cisco Technologies, System Administration, Networking, Technical Support, Telecommunications, Cisco Call Manager, DHCP, Troubleshooting, SIP, Call Center, Virtualization, Citrix, SDLC, Project Management, Network Engineering, Network Architecture, System Deployment, Windows, Unified Communications, Contact Centers, Customer Satisfaction, Computer Hardware, Firewalls, Visio, IP, TCP/IP, Disaster Recovery, Data Center, Windows Server, ACD, WAN, Active Directory, Network Security, Workforce Management, VMware, Servers, Routers, VPN, VoIP, BMC Remedy
Education
Barry University 1993 — 1995
MBA, MIS
Barry University US-Florida-Miami 1992 — 1995
Master's Degree, Business Administration; Management Information Systems
Florida International University US-Florida-Miami 1991 — 1993
Bachelor's Degree - Dual Bachelors Degree, Business Administration; Management Information Systems and Marketing
Florida International University - College of Business 1990 — 1992
BA, MIS and Marketing
Convey Health Solutions December 2012 - Present
Alorica (formerly PRC) May 1997 - December 2012
PRC 2001 - 2004
Ameriquest Technologies May 1996 - May 1997
Hamilton Bank September 1993 - May 1996
Skills
Software Installation, Avaya, LAN-WAN, DNS, Process Improvement, IVR, Telephony, Switches, CTI, Microsoft Exchange, Cisco Technologies, System Administration, Networking, Technical Support, Telecommunications, Cisco Call Manager, DHCP, Troubleshooting, SIP, Call Center, Virtualization, Citrix, SDLC, Project Management, Network Engineering, Network Architecture, System Deployment, Windows, Unified Communications, Contact Centers, Customer Satisfaction, Computer Hardware, Firewalls, Visio, IP, TCP/IP, Disaster Recovery, Data Center, Windows Server, ACD, WAN, Active Directory, Network Security, Workforce Management, VMware, Servers, Routers, VPN, VoIP, BMC Remedy
Education
Barry University 1993 — 1995
MBA, MIS
Barry University US-Florida-Miami 1992 — 1995
Master's Degree, Business Administration; Management Information Systems
Florida International University US-Florida-Miami 1991 — 1993
Bachelor's Degree - Dual Bachelors Degree, Business Administration; Management Information Systems and Marketing
Florida International University - College of Business 1990 — 1992
BA, MIS and Marketing
Shauna Haley Shauna Haley's PRC Experience Office of Personal Finance and Alumni RelationsUltimate Medical Academy - TampaDecember 2010 - Present
Job Office of Personal Finance and Alumni Relations at Ultimate Medical Academy Tampa
Industry Telecommunications
Experience
PRC Office of Personal Finance and Alumni RelationsUltimate Medical Academy - TampaDecember 2010 - Present
Everest University- Tampa October 2008 - November 2010
Education
International Academy of Design 2006 — 2008
MFA, Media Design Management
College of Saint Elizabeth 1998 — 2003
BA, Communications
PRC Office of Personal Finance and Alumni RelationsUltimate Medical Academy - TampaDecember 2010 - Present
Everest University- Tampa October 2008 - November 2010
Education
International Academy of Design 2006 — 2008
MFA, Media Design Management
College of Saint Elizabeth 1998 — 2003
BA, Communications
Marcia Lambert Marcia Lambert's PRC Experience 1980 - 1987
Job Proposal Consultant at SelfEmployed
Industry Health, Wellness and Fitness
Experience
Self-Employed March 2010 - Present
Comprehensive Health Services, Inc. - CHSi August 2004 - March 2010
Self-Employed 1996 - 2004
Schindler Elevator Corporation 1990 - 1996
McDonnell Douglas 1987 - 1989
PRC 1980 - 1987
Skills
Proposal Writing, Healthcare, Team Building, Program Management, Business Development, Training, Microsoft Office, Strategic Planning, Leadership, Process Improvement, Budgets, Coaching, Project Management, Account Management, Project Planning, Management, Public Speaking, Leadership Development, Change Management, Government, Strategy, Operations Management, Policy, Analysis, Software Documentation, Organizational..., Management Consulting, Data Analysis, Team Leadership, Fundraising, Business Process..., Contract Negotiation, Performance Management, Cross-functional Team..., Human Resources, Recruiting, Business Strategy, Contract Management, Risk Management, Customer Service, Executive Management
Education
University of Central Florida 1973 — 1975
MS, Education
Central Methodist College 1967 — 1969
BS, Education
Self-Employed March 2010 - Present
Comprehensive Health Services, Inc. - CHSi August 2004 - March 2010
Self-Employed 1996 - 2004
Schindler Elevator Corporation 1990 - 1996
McDonnell Douglas 1987 - 1989
PRC 1980 - 1987
Skills
Proposal Writing, Healthcare, Team Building, Program Management, Business Development, Training, Microsoft Office, Strategic Planning, Leadership, Process Improvement, Budgets, Coaching, Project Management, Account Management, Project Planning, Management, Public Speaking, Leadership Development, Change Management, Government, Strategy, Operations Management, Policy, Analysis, Software Documentation, Organizational..., Management Consulting, Data Analysis, Team Leadership, Fundraising, Business Process..., Contract Negotiation, Performance Management, Cross-functional Team..., Human Resources, Recruiting, Business Strategy, Contract Management, Risk Management, Customer Service, Executive Management
Education
University of Central Florida 1973 — 1975
MS, Education
Central Methodist College 1967 — 1969
BS, Education
Jymy Rodriguez's PRC Experience September 1995 - September 2000
Job Manager, BHMG Business Operations
Industry Hospital & Health Care
Experience
BHSF July 2014 - Present
Baptist Health System South Florida November 2005 - July 2014
Vitas Healthcare September 2000 - October 2005
PRC September 1995 - September 2000
Skills
Help Desk Management, Desktop Management, Operations Management, Data Center, Call Centers, Active Directory, Disaster Recovery, IT Management, VMware, Windows Server, Security, ITIL, Analysis, Software Documentation, Troubleshooting, Visio, System Administration, SharePoint, Citrix, Windows XP, Information Technology, Windows 7, Integration, IT Operations, Computer Hardware, VPN, Hardware, Vendor Management, Operating Systems, IT Strategy, Process Improvement, Business Analysis, Healthcare Information..., Systems Analysis, HIPAA, Project Management, EHR, Help Desk Support, Networking, Systems Management
Education
Florida International University - College of Business 2008 — 2009
MSMIS, Information Technology
Barry University 2004 — 2007
Business, Information Technology
BHSF July 2014 - Present
Baptist Health System South Florida November 2005 - July 2014
Vitas Healthcare September 2000 - October 2005
PRC September 1995 - September 2000
Skills
Help Desk Management, Desktop Management, Operations Management, Data Center, Call Centers, Active Directory, Disaster Recovery, IT Management, VMware, Windows Server, Security, ITIL, Analysis, Software Documentation, Troubleshooting, Visio, System Administration, SharePoint, Citrix, Windows XP, Information Technology, Windows 7, Integration, IT Operations, Computer Hardware, VPN, Hardware, Vendor Management, Operating Systems, IT Strategy, Process Improvement, Business Analysis, Healthcare Information..., Systems Analysis, HIPAA, Project Management, EHR, Help Desk Support, Networking, Systems Management
Education
Florida International University - College of Business 2008 — 2009
MSMIS, Information Technology
Barry University 2004 — 2007
Business, Information Technology
Bill Charlton Bill Charlton's PRC Experience April 2000 - April 2001
Job Systems/Test Engineer, Business Analyst; CSM, MBA: Engineering To Provide Business Value To The Customer
Industry Information Technology and Services
Experience
Sotera Defense Solutions, Inc. April 2015 - Present
Sotera Defense Solutions, Inc. July 2012 - April 2015
Northern Virginia Community College August 2013 - December 2013
Sotera Defense Solutions, Inc. March 2011 - July 2012
Sotera Defense Solutions, Inc. March 2009 - March 2011
SAIC April 2001 - March 2009
PRC April 2000 - April 2001
SAIC December 1990 - April 2000
Northern Virginia Community College 1993 - 1998
Independent Consultant March 1990 - December 1990
Skills
Requirements Analysis, SDLC, Agile Methodologies, Visio, Integration, Testing, Software Development, Scrum, Systems Engineering, Program Management, XML, Enterprise Architecture, Java, Process Improvement, Requirements Management, Requirements Gathering, Business Process, Analysis, Security Clearance
Education
Averett University 2011 — 2013
Master of Business Administration (MBA), Business/Commerce, General, summa cum laude
Learning Tree 2015 — 2015
Developing a Website
ITSM Academy Inc. 2011 — 2011
Information Technology Infrastructure Library (ITIL) Foundation Certification, Pass
Learning Tree 2011 — 2011
XML: A Comprehensive Hands-On Introduction
Learning Tree 2010 — 2010
Service-Oriented Architecture (SOA): A Comprehensive Hands-On Introduction
Averett University 1991 — 1993
Bachelor of Arts, Business Administration
Coleman College 1979 — 1980
Associate of Science, Computer Information Systems
Sotera Defense Solutions, Inc. April 2015 - Present
Sotera Defense Solutions, Inc. July 2012 - April 2015
Northern Virginia Community College August 2013 - December 2013
Sotera Defense Solutions, Inc. March 2011 - July 2012
Sotera Defense Solutions, Inc. March 2009 - March 2011
SAIC April 2001 - March 2009
PRC April 2000 - April 2001
SAIC December 1990 - April 2000
Northern Virginia Community College 1993 - 1998
Independent Consultant March 1990 - December 1990
Skills
Requirements Analysis, SDLC, Agile Methodologies, Visio, Integration, Testing, Software Development, Scrum, Systems Engineering, Program Management, XML, Enterprise Architecture, Java, Process Improvement, Requirements Management, Requirements Gathering, Business Process, Analysis, Security Clearance
Education
Averett University 2011 — 2013
Master of Business Administration (MBA), Business/Commerce, General, summa cum laude
Learning Tree 2015 — 2015
Developing a Website
ITSM Academy Inc. 2011 — 2011
Information Technology Infrastructure Library (ITIL) Foundation Certification, Pass
Learning Tree 2011 — 2011
XML: A Comprehensive Hands-On Introduction
Learning Tree 2010 — 2010
Service-Oriented Architecture (SOA): A Comprehensive Hands-On Introduction
Averett University 1991 — 1993
Bachelor of Arts, Business Administration
Coleman College 1979 — 1980
Associate of Science, Computer Information Systems
Lisa Singh Lisa Singh's PRC Experience September 1999 - May 2007
Job Associate Marketing Manager at HAIRUWEAR
Industry Apparel & Fashion
Experience
HAIRUWEAR April 2013 - Present
Eva Gabor International/HairUWear August 2012 - April 2013
Results Technologies Inc November 2007 - November 2009
Results Technologies, Inc November 2007 - November 2009
PRC, LLC January 2006 - May 2007
PRC, LLC January 2006 - May 2007
PRC September 1999 - May 2007
American Express February 2002 - October 2005
PRC November 2004 - September 2005
American Express February 2002 - June 2005
Skills
Customer Service, Process Improvement, Outlook, Access, Program Management, Call Center, Project Management, Budgets, Marketing, Management, Sales, Call Centers, Time Management, Microsoft Excel, PowerPoint, Microsoft Office
Education
Florida Atlantic University 2006 — 2011
Bachelor of Arts Degrees, Management and Marketing
Florida Atlantic University 1996 — 2010
B.A., Management, Marketing
Broward Community College 1999 — 2001
Associates of Arts, Business Administration
Miramar High School 1995 — 1999
Diploma
BCC Miami-Dade College
Associates of Arts, Business Administration
HAIRUWEAR April 2013 - Present
Eva Gabor International/HairUWear August 2012 - April 2013
Results Technologies Inc November 2007 - November 2009
Results Technologies, Inc November 2007 - November 2009
PRC, LLC January 2006 - May 2007
PRC, LLC January 2006 - May 2007
PRC September 1999 - May 2007
American Express February 2002 - October 2005
PRC November 2004 - September 2005
American Express February 2002 - June 2005
Skills
Customer Service, Process Improvement, Outlook, Access, Program Management, Call Center, Project Management, Budgets, Marketing, Management, Sales, Call Centers, Time Management, Microsoft Excel, PowerPoint, Microsoft Office
Education
Florida Atlantic University 2006 — 2011
Bachelor of Arts Degrees, Management and Marketing
Florida Atlantic University 1996 — 2010
B.A., Management, Marketing
Broward Community College 1999 — 2001
Associates of Arts, Business Administration
Miramar High School 1995 — 1999
Diploma
BCC Miami-Dade College
Associates of Arts, Business Administration
Louise Garcia's PRC Experience November 2005 - April 2006
Job Financial Advisor for Primerica from CitiGroup
Industry Financial Services
Experience
Primerica from CitiGroup December 2007 - Present
American Express April 2005 - Present
PRC November 2005 - April 2006
Education
Florida International University 2001 — 2003
American Senior High School 1998 — 2001
Primerica from CitiGroup December 2007 - Present
American Express April 2005 - Present
PRC November 2005 - April 2006
Education
Florida International University 2001 — 2003
American Senior High School 1998 — 2001
Byron Van Epps Byron Van Epps's PRC Experience 1994 - 1996
Job President & CEO at ISCI
Industry Information Technology and Services
Experience
ISCI March 2001 - Present
American Management Group, LLC 2006 - 2013
Cape Fox Professional Services, LLC (CFPS) 2004 - 2009
Integrated Concepts and Research Corporation (ICRC) 2001 - 2004
Computer Generated Solutions 1998 - 2001
SCI Consulting 1996 - 1998
PRC 1994 - 1996
Skills
Program Management, Proposal Writing, Enterprise Software, DoD, Information Assurance, Integration, Leadership, Security, Business Development, Military, Security Clearance, Project Management, Government Contracting, Strategic Planning, PMP, Technical Writing, SharePoint, Defense, Government, Requirements Analysis, Earned Value Management, National Security, Proposal Management, Information Technology, Software Development, Process Improvement, Quality Assurance, Project Planning, PMO, Systems Engineering, Training, IT Service Management, Operations Management
Education
Florida Institute of Technology 1978 — 1979
Master of Science (MS), Information Systems and Technology, 4.0 GPA, High Honors
Hampton University 1974 — 1978
Bachelor of Science (BS), Business Management and Technology, 3.6 GPA, Honors
ISCI March 2001 - Present
American Management Group, LLC 2006 - 2013
Cape Fox Professional Services, LLC (CFPS) 2004 - 2009
Integrated Concepts and Research Corporation (ICRC) 2001 - 2004
Computer Generated Solutions 1998 - 2001
SCI Consulting 1996 - 1998
PRC 1994 - 1996
Skills
Program Management, Proposal Writing, Enterprise Software, DoD, Information Assurance, Integration, Leadership, Security, Business Development, Military, Security Clearance, Project Management, Government Contracting, Strategic Planning, PMP, Technical Writing, SharePoint, Defense, Government, Requirements Analysis, Earned Value Management, National Security, Proposal Management, Information Technology, Software Development, Process Improvement, Quality Assurance, Project Planning, PMO, Systems Engineering, Training, IT Service Management, Operations Management
Education
Florida Institute of Technology 1978 — 1979
Master of Science (MS), Information Systems and Technology, 4.0 GPA, High Honors
Hampton University 1974 — 1978
Bachelor of Science (BS), Business Management and Technology, 3.6 GPA, Honors
Ed Pasewicz's PRC Experience July 1998 - August 2006
Job Vice President of Information Technology at Datamyx
Industry Information Services
Experience
Datamyx June 2014 - Present
Independent Consultant March 2013 - Present
Bureau Veritas August 2006 - March 2013
PRC July 1998 - August 2006
Stellar Software 1996 - 1997
SAE Group 1989 - 1996
Skills
Strategic Technology..., Plannning, Leadership, Team Building, Program Management, CRM, Process Improvement, Project Management, Data Center, Business Analysis, Product Management, Strategic Planning, Mergers, Operations Management, Outsourcing, Change Management, Management Consulting, Business Intelligence, Business Development, Six Sigma, Strategy, Business Process..., Business Strategy, Mergers & Acquisitions, SDLC, Management, Call Centers, IT Management, Business Process, IT Strategy, Project Portfolio..., Analysis, Telecommunications, ERP, Team Leadership, Software Documentation, Vendor Management, Training, Testing, Software Development, Consulting, Quality Assurance, Integration, Requirements Gathering, Information Technology, Budgets, Governance, Cross-functional Team..., Software Project..., Professional Services
Education
Florida Atlantic University 2014 — 2014
PMP, Project Management Professional
StartupQuest Broward 2014 — 2014
Certificate
Villanova University 2012 — 2013
Certificate, Lean Black Belt Six Sigma
Nova Southeastern University 1998 — 2001
MBA, Honors Graduate
Case Western Reserve University 1984 — 1986
Further studies in Computer Engineering, Computer Engineering
Edinboro University of Pennsylvania 1981 — 1985
BA, Physics, Minors in Math & Comp Sci
Datamyx June 2014 - Present
Independent Consultant March 2013 - Present
Bureau Veritas August 2006 - March 2013
PRC July 1998 - August 2006
Stellar Software 1996 - 1997
SAE Group 1989 - 1996
Skills
Strategic Technology..., Plannning, Leadership, Team Building, Program Management, CRM, Process Improvement, Project Management, Data Center, Business Analysis, Product Management, Strategic Planning, Mergers, Operations Management, Outsourcing, Change Management, Management Consulting, Business Intelligence, Business Development, Six Sigma, Strategy, Business Process..., Business Strategy, Mergers & Acquisitions, SDLC, Management, Call Centers, IT Management, Business Process, IT Strategy, Project Portfolio..., Analysis, Telecommunications, ERP, Team Leadership, Software Documentation, Vendor Management, Training, Testing, Software Development, Consulting, Quality Assurance, Integration, Requirements Gathering, Information Technology, Budgets, Governance, Cross-functional Team..., Software Project..., Professional Services
Education
Florida Atlantic University 2014 — 2014
PMP, Project Management Professional
StartupQuest Broward 2014 — 2014
Certificate
Villanova University 2012 — 2013
Certificate, Lean Black Belt Six Sigma
Nova Southeastern University 1998 — 2001
MBA, Honors Graduate
Case Western Reserve University 1984 — 1986
Further studies in Computer Engineering, Computer Engineering
Edinboro University of Pennsylvania 1981 — 1985
BA, Physics, Minors in Math & Comp Sci
Devin (Coyne) Madden's PRC Experience March 2008 - April 2011
Job Accounts Receivable Specialist at CVS Health
Industry Pharmaceuticals
Experience
CVS Health March 2015 - Present
PNC November 2013 - March 2015
Lash Group December 2012 - November 2013
EDMC April 2011 - April 2012
PRC March 2008 - April 2011
Skills
Customer Satisfaction, Customer Retention, Computer Proficiency, Communication, Email, Health Insurance, Client Billing, Technical Support, Microsoft Excel, Microsoft Word, Microsoft Technologies, Microsoft Office, Paperwork, Electronic Filing, PowerPoint, Cpr Certified, AED, First Aid, Customer Service, College Recruiting, Telephone Skills, Management, Software Documentation, Data Entry, Leadership Development, Interviews, Public Speaking, Leadership, Training
Education
Point Park University 2010 — 2012
Criminal Justice and Corrections
Kaplan Career Institute-Pittsburgh 2008 — 2010
Associate of Arts and Sciences (AAS), Criminal Justice and Corrections
CVS Health March 2015 - Present
PNC November 2013 - March 2015
Lash Group December 2012 - November 2013
EDMC April 2011 - April 2012
PRC March 2008 - April 2011
Skills
Customer Satisfaction, Customer Retention, Computer Proficiency, Communication, Email, Health Insurance, Client Billing, Technical Support, Microsoft Excel, Microsoft Word, Microsoft Technologies, Microsoft Office, Paperwork, Electronic Filing, PowerPoint, Cpr Certified, AED, First Aid, Customer Service, College Recruiting, Telephone Skills, Management, Software Documentation, Data Entry, Leadership Development, Interviews, Public Speaking, Leadership, Training
Education
Point Park University 2010 — 2012
Criminal Justice and Corrections
Kaplan Career Institute-Pittsburgh 2008 — 2010
Associate of Arts and Sciences (AAS), Criminal Justice and Corrections
Seketha Peak Seketha Peak's PRC Experience July 2006 - December 2006
Job Working at Comcast
Industry Information Technology and Services
Experience
Comcast Business June 2015 - Present
Express Scripts November 2012 - February 2015
iVox Solutions December 2011 - December 2012
Jupiter Medical Center October 2009 - December 2010
Target July 2007 - May 2008
PRC July 2006 - December 2006
The Answer Group September 2005 - June 2006
Convergys July 2003 - August 2004
Skills
Customer Service, Human Resources, Laptops, Microsoft Office, Microsoft Word, Help Desk Support, Call Centers, PowerPoint, Microsoft Excel, Networking, Process Improvement, Project Management, Purchasing, Resume Writing, SQL, Technical Support, Troubleshooting, Temporary Staffing, Norton Ghost, Lotus Notes, XP, Sales, Outlook, Windows XP
Education
American Intercontinental University 2002 — 2004
Bachelor, Information Technology
Broward Community College 2002 — 2002
Call Center Operations Class, Certificate for Call Center Operations
Comcast Business June 2015 - Present
Express Scripts November 2012 - February 2015
iVox Solutions December 2011 - December 2012
Jupiter Medical Center October 2009 - December 2010
Target July 2007 - May 2008
PRC July 2006 - December 2006
The Answer Group September 2005 - June 2006
Convergys July 2003 - August 2004
Skills
Customer Service, Human Resources, Laptops, Microsoft Office, Microsoft Word, Help Desk Support, Call Centers, PowerPoint, Microsoft Excel, Networking, Process Improvement, Project Management, Purchasing, Resume Writing, SQL, Technical Support, Troubleshooting, Temporary Staffing, Norton Ghost, Lotus Notes, XP, Sales, Outlook, Windows XP
Education
American Intercontinental University 2002 — 2004
Bachelor, Information Technology
Broward Community College 2002 — 2002
Call Center Operations Class, Certificate for Call Center Operations
Dezaray Stevens Dezaray Stevens's PRC Experience May 2009 - August 2009
Job Retail Professional
Industry Retail
Experience
Walmart 2011 - 2012
Paulstra August 2010 - December 2010
Hewitt September 2009 - July 2010
PRC May 2009 - August 2009
Subway January 2007 - December 2008
Bear Trap January 2006 - August 2007
Hometown Cafe October 2004 - January 2006
Skills
* Strong Interpersonal,...
Education
The University of North Dakota 2010 — 2011
Business and Social Skills
Central Michigan University 2006 — 2008
Social Work
Walmart 2011 - 2012
Paulstra August 2010 - December 2010
Hewitt September 2009 - July 2010
PRC May 2009 - August 2009
Subway January 2007 - December 2008
Bear Trap January 2006 - August 2007
Hometown Cafe October 2004 - January 2006
Skills
* Strong Interpersonal,...
Education
The University of North Dakota 2010 — 2011
Business and Social Skills
Central Michigan University 2006 — 2008
Social Work
Dennis McConnel Dennis McConnel's PRC Experience September 1991 - June 1996
Job at McContek
Industry Computer Software
Experience
McContek LLC October 2010 - Present
EJustice Solutions September 2007 - October 2010
Northrop Grumman/TRW/BDM June 1996 - September 2007
PRC September 1991 - June 1996
BDM International May 1987 - September 1991
Skills
Software Development, XML, Oracle, Databases, PL/SQL, Subversion
Education
Cameron University 1983 — 1987
BS; BA, Computer Science; Mathematics
McContek LLC October 2010 - Present
EJustice Solutions September 2007 - October 2010
Northrop Grumman/TRW/BDM June 1996 - September 2007
PRC September 1991 - June 1996
BDM International May 1987 - September 1991
Skills
Software Development, XML, Oracle, Databases, PL/SQL, Subversion
Education
Cameron University 1983 — 1987
BS; BA, Computer Science; Mathematics
Robin Skeens, PHR, SHRM-CP Robin Skeens, PHR, SHRM-CP's PRC Experience January 2007 - June 2008
Job Senior Human Resources Business Partner
Industry Broadcast Media
Experience
DIRECTV June 2008 - Present
PRC January 2007 - June 2008
Sitel November 2004 - January 2007
TeleSpectrum September 2003 - November 2004
TeleSpectrum April 1997 - September 2003
Skills
Professional in Human..., Employee Relations, Payroll, SPHR, Human Resources, New Hire Orientations, Workers Compensation, Policy, Team Building, Workforce Planning, Onboarding, FMLA, Exit Interviews, HRIS, Succession Planning, Employee Engagement, Management, Performance Management, Training
Education
Strayer University 2010 — 2011
Bachelor of Business Administration - Summa cum laude, Concentration in Human Resource Management
Ashworth College 2006 — 2008
Associates, Human Resource Management
Huntington East High School
High School
DIRECTV June 2008 - Present
PRC January 2007 - June 2008
Sitel November 2004 - January 2007
TeleSpectrum September 2003 - November 2004
TeleSpectrum April 1997 - September 2003
Skills
Professional in Human..., Employee Relations, Payroll, SPHR, Human Resources, New Hire Orientations, Workers Compensation, Policy, Team Building, Workforce Planning, Onboarding, FMLA, Exit Interviews, HRIS, Succession Planning, Employee Engagement, Management, Performance Management, Training
Education
Strayer University 2010 — 2011
Bachelor of Business Administration - Summa cum laude, Concentration in Human Resource Management
Ashworth College 2006 — 2008
Associates, Human Resource Management
Huntington East High School
High School
Nildee Gonzalez's PRC Experience 1996 - 1998
Job Office Manager at Fortune Diversified
Industry Marketing and Advertising
Experience
Fortune Diversified 2012 - Present
Watts Electric of South Florida May 2007 - Present
TMP Worldwide December 2006 - May 2007
Applied Card Systems August 1998 - November 2006
PRC 1996 - 1998
PageNet 1993 - 1994
Skills
Strategic Planning, Process Improvement, Vendor Management, Customer Service, Banking, Project Management, Call Center, Sales, Microsoft Office, Team Leadership, Team Building, Recruiting, Call Centers, Leadership, Management
Education
Florida Atlantic University 1996 — 1998
BA, Business
Miami Dade College 1992 — 1995
AA, Business
Fortune Diversified 2012 - Present
Watts Electric of South Florida May 2007 - Present
TMP Worldwide December 2006 - May 2007
Applied Card Systems August 1998 - November 2006
PRC 1996 - 1998
PageNet 1993 - 1994
Skills
Strategic Planning, Process Improvement, Vendor Management, Customer Service, Banking, Project Management, Call Center, Sales, Microsoft Office, Team Leadership, Team Building, Recruiting, Call Centers, Leadership, Management
Education
Florida Atlantic University 1996 — 1998
BA, Business
Miami Dade College 1992 — 1995
AA, Business
Sylke Vaughn Sylke Vaughn's PRC Experience September 2007 - June 2009
Job Front Desk Receptionist / Administrative Assistant / Office Support / Cashier / Customer Service
Industry Consumer Services
Experience
PRC September 2007 - June 2009
Education
Berufliches Schulzentrum für Wirtschaft Rodewisch 1999 — 2001
Secretary for Foreign Languages, Commercial Assistant, English, Secretariat
PRC September 2007 - June 2009
Education
Berufliches Schulzentrum für Wirtschaft Rodewisch 1999 — 2001
Secretary for Foreign Languages, Commercial Assistant, English, Secretariat
Scott Frieser, MBA Scott Frieser, MBA's PRC Experience January 2000 - July 2001
Job Consultant, Finance and Accounting
Industry Accounting
Experience
RGP August 2015 - Present
Salsarita's Fresh Cantina August 2011 - November 2014
LSG Sky Chefs November 2006 - December 2010
ACT Mortgage Capital August 2004 - November 2006
Grapevine Gourmet December 2002 - August 2004
Koning Restaurants International July 2001 - December 2002
PRC January 2000 - July 2001
Skills
Forecasting, Business Analysis, Cash Management, Staff Management, Budget, Accounting, Financial Analysis, Income Statement, Financial Reporting, Process Improvement, Strategic Financial..., Financial Modeling, Financial Statements, Lean Manufacturing, Lean Management, Financial Accounting, Corporate FP&A, Internal Controls, Budgets, Cash Flow, Payroll, Finance, Project Planning, Management, Analysis, SAP, Internal Audit, Managerial Finance, Cost Accounting, Sarbanes-Oxley Act, Banking, Variance Analysis, General Ledger, Auditing, GAAP, US GAAP, Mergers & Acquisitions, P&L, Financial Planning
Education
Nova Southeastern University 1999 — 1999
Masters of Business Administration, MBA, Accounting
University of Florida - Warrington College of Business Administration 1995 — 1997
BS, Accounting
Broward College 1992 — 1995
AA, Accounting
High School in Israel 1991 — 1991
Nova High School 1988 — 1991
RGP August 2015 - Present
Salsarita's Fresh Cantina August 2011 - November 2014
LSG Sky Chefs November 2006 - December 2010
ACT Mortgage Capital August 2004 - November 2006
Grapevine Gourmet December 2002 - August 2004
Koning Restaurants International July 2001 - December 2002
PRC January 2000 - July 2001
Skills
Forecasting, Business Analysis, Cash Management, Staff Management, Budget, Accounting, Financial Analysis, Income Statement, Financial Reporting, Process Improvement, Strategic Financial..., Financial Modeling, Financial Statements, Lean Manufacturing, Lean Management, Financial Accounting, Corporate FP&A, Internal Controls, Budgets, Cash Flow, Payroll, Finance, Project Planning, Management, Analysis, SAP, Internal Audit, Managerial Finance, Cost Accounting, Sarbanes-Oxley Act, Banking, Variance Analysis, General Ledger, Auditing, GAAP, US GAAP, Mergers & Acquisitions, P&L, Financial Planning
Education
Nova Southeastern University 1999 — 1999
Masters of Business Administration, MBA, Accounting
University of Florida - Warrington College of Business Administration 1995 — 1997
BS, Accounting
Broward College 1992 — 1995
AA, Accounting
High School in Israel 1991 — 1991
Nova High School 1988 — 1991
Greg Sauer Greg Sauer's PRC Experience November 2009 - January 2010
Job Manager, Financial Foundations at USAA
Industry Telecommunications
Experience
USAA October 2013 - Present
USAA April 2011 - September 2013
Convergys January 2010 - March 2011
PRC November 2009 - January 2010
Visa DPS June 2009 - November 2009
Compassion International March 2007 - November 2008
Compassion International March 2005 - March 2007
Bank of America January 2000 - March 2005
Fleet Credit Card Services November 1998 - January 2000
Citibank Commercial Cards October 1997 - November 1998
Skills
Call Center, Customer Service, Coaching, Customer Satisfaction, Sales Management, Administration, Inbound, Process Improvement, Operations Management, Budgeting, Team Building, Customer Relations, Strategic Planning, Budgets, System Administration, Call Centers, Inbound Marketing, Customer Experience, Great Motivator, Management, Sales, Customer Retention, Leadership, Performance Management, Training, Strategy, Program Management, Investments, Needs Analysis, Outsourcing, Sales Operations, Team Leadership
Education
Colorado Technical University 1993 — 1999
B.S., Business Management
USAA October 2013 - Present
USAA April 2011 - September 2013
Convergys January 2010 - March 2011
PRC November 2009 - January 2010
Visa DPS June 2009 - November 2009
Compassion International March 2007 - November 2008
Compassion International March 2005 - March 2007
Bank of America January 2000 - March 2005
Fleet Credit Card Services November 1998 - January 2000
Citibank Commercial Cards October 1997 - November 1998
Skills
Call Center, Customer Service, Coaching, Customer Satisfaction, Sales Management, Administration, Inbound, Process Improvement, Operations Management, Budgeting, Team Building, Customer Relations, Strategic Planning, Budgets, System Administration, Call Centers, Inbound Marketing, Customer Experience, Great Motivator, Management, Sales, Customer Retention, Leadership, Performance Management, Training, Strategy, Program Management, Investments, Needs Analysis, Outsourcing, Sales Operations, Team Leadership
Education
Colorado Technical University 1993 — 1999
B.S., Business Management
Howard Ostrow Howard Ostrow's PRC Experience October 1992 - December 1995
Job
Industry Computer Software
Experience
Bttw Consulting September 2008 - Present
Oracle USA January 2005 - September 2008
Oracle Corporation January 2003 - December 2005
Oracle June 1999 - January 2003
Oracle January 1998 - August 1999
Oracle January 1996 - January 1998
PRC October 1992 - December 1995
HealthLine Systems, Inc. July 1988 - October 1992
Circle Sound August 1982 - June 1988
Skills
Oracle RAC, High Availability, Oracle, Enterprise Architecture, Performance Tuning, Solution Architecture, Enterprise Software, PL/SQL, Databases, Oracle Enterprise..., Solaris, Architecture, Data Guard, Data Integration, Data Migration, Data Modeling, Database Administration, Database Design, Oracle E-Business Suite, SAN, SOA, SQL Tuning, Shell Scripting, Unix, Virtualization, Architectures, Disaster Recovery, ETL, Linux, Integration
Education
Coleman College 1991 — 1992
MSCIS
Coleman College 1986 — 1988
BSCIS
Bttw Consulting September 2008 - Present
Oracle USA January 2005 - September 2008
Oracle Corporation January 2003 - December 2005
Oracle June 1999 - January 2003
Oracle January 1998 - August 1999
Oracle January 1996 - January 1998
PRC October 1992 - December 1995
HealthLine Systems, Inc. July 1988 - October 1992
Circle Sound August 1982 - June 1988
Skills
Oracle RAC, High Availability, Oracle, Enterprise Architecture, Performance Tuning, Solution Architecture, Enterprise Software, PL/SQL, Databases, Oracle Enterprise..., Solaris, Architecture, Data Guard, Data Integration, Data Migration, Data Modeling, Database Administration, Database Design, Oracle E-Business Suite, SAN, SOA, SQL Tuning, Shell Scripting, Unix, Virtualization, Architectures, Disaster Recovery, ETL, Linux, Integration
Education
Coleman College 1991 — 1992
MSCIS
Coleman College 1986 — 1988
BSCIS
Dylan Rudisill Dylan Rudisill's PRC Experience July 2007 - May 2008
Job Safety Manager at Tyson Foods
Industry Railroad Manufacture
Experience
Tyson Foods March 2015 - Present
Trinity Industries, Inc. September 2013 - Present
Harsco Corporation December 2012 - June 2013
RailWorks Corporation September 2010 - November 2012
Seaboard Railcar Repair & Cleaning May 2009 - September 2010
The Home Depot May 2008 - May 2009
PRC July 2007 - May 2008
Professional Metal Works May 2004 - June 2007
Skills
Occupational Health, Inspection, Leadership, Hazard Recognition, Industrial Safety, Training, Welding, Safety Training, Safety Management..., Mining, Microsoft Excel, Microsoft Word, PowerPoint, SharePoint, Microsoft Publisher, Internet, Outlook, Safety Training Programs, Metal Fabrication, Operating Equipment, First Aid, Adult CPR, AED, Hazard Analysis, Construction Safety, Supervisory Skills
Education
Southeastern Oklahoma State University 2004 — 2009
Bachelor of Science (B.S.), Occupational Safety and Health, 3.36
Carl Albert State College 2005 — 2007
Associate of Arts (AA), Pre-Secondary Education, 4.0
Tyson Foods March 2015 - Present
Trinity Industries, Inc. September 2013 - Present
Harsco Corporation December 2012 - June 2013
RailWorks Corporation September 2010 - November 2012
Seaboard Railcar Repair & Cleaning May 2009 - September 2010
The Home Depot May 2008 - May 2009
PRC July 2007 - May 2008
Professional Metal Works May 2004 - June 2007
Skills
Occupational Health, Inspection, Leadership, Hazard Recognition, Industrial Safety, Training, Welding, Safety Training, Safety Management..., Mining, Microsoft Excel, Microsoft Word, PowerPoint, SharePoint, Microsoft Publisher, Internet, Outlook, Safety Training Programs, Metal Fabrication, Operating Equipment, First Aid, Adult CPR, AED, Hazard Analysis, Construction Safety, Supervisory Skills
Education
Southeastern Oklahoma State University 2004 — 2009
Bachelor of Science (B.S.), Occupational Safety and Health, 3.36
Carl Albert State College 2005 — 2007
Associate of Arts (AA), Pre-Secondary Education, 4.0
Duane Rockhead Duane Rockhead's PRC Experience 2006 - 2006
Job Client Technology Technician at Baptist Health South Florida located in Miami, Florida
Industry Computer Hardware
Experience
Baptist Health South Florida located in Miami, Florida December 2010 - Present
Xerox January 2008 - June 2010
IBM-Regent Seven Sea Cruises 2007 - 2008
PRC 2006 - 2006
Skills
Troubleshooting, Technical Support, Active Directory, Computer Hardware, Windows 7, Printers, Servers, Windows Server, Hardware, XP, Disaster Recovery, Laptops, Help Desk Support, Visio, Software Documentation, Microsoft Certified..., Information Technology, Virtualization, Software Installation, Operating Systems, System Deployment
Education
Florida International University 1995 — 2000
BBA, MIS
Baptist Health South Florida located in Miami, Florida December 2010 - Present
Xerox January 2008 - June 2010
IBM-Regent Seven Sea Cruises 2007 - 2008
PRC 2006 - 2006
Skills
Troubleshooting, Technical Support, Active Directory, Computer Hardware, Windows 7, Printers, Servers, Windows Server, Hardware, XP, Disaster Recovery, Laptops, Help Desk Support, Visio, Software Documentation, Microsoft Certified..., Information Technology, Virtualization, Software Installation, Operating Systems, System Deployment
Education
Florida International University 1995 — 2000
BBA, MIS
Stacy Verkayk Stacy Verkayk's PRC Experience January 1986 - July 1987
Job IT Manager at US Courts
Industry Judiciary
Experience
US Courts July 1987 - Present
PRC January 1986 - July 1987
Alden Press August 1985 - December 1985
Skills
System Administration, IT Management, Government, Active Directory, Network Administration, Windows Server, Lotus Notes, VMware ESX, Database Design
Education
Carroll College 1981 — 1985
BS, Computer Science
Wauconda High School 1977 — 1981
US Courts July 1987 - Present
PRC January 1986 - July 1987
Alden Press August 1985 - December 1985
Skills
System Administration, IT Management, Government, Active Directory, Network Administration, Windows Server, Lotus Notes, VMware ESX, Database Design
Education
Carroll College 1981 — 1985
BS, Computer Science
Wauconda High School 1977 — 1981
Roger Pla Roger Pla's PRC Experience January 1995 - January 2000
Job Cloud Technical Support Manager at Ultimate Software
Industry Information Technology and Services
Experience
Ultimate Software June 2013 - Present
DentalPlans.com August 2011 - May 2013
United Data Technologies January 2009 - August 2011
Aetna, INC. April 2007 - December 2008
Broadspire September 2000 - April 2007
Broadspire Services Inc. 2000 - 2007
Kemper National Services 2000 - 2006
PRC January 1995 - January 2000
Challenge Air Cargo 1992 - 1996
Skills
Process Improvement, Disaster Recovery, Project Management, Business Analysis, Business Intelligence, Data Center, Program Management, Call Center, Visio, Data Warehousing, SharePoint, CRM, Active Directory, Enterprise Architecture, Call Centers, E-commerce, Management, System Administration, Unix, Integration, Information Technology, IT Management, Software Development, Business Process, IT Strategy, Leadership, Cloud Computing, Networking
Education
Barry University 2002 — 2004
Telecommunications Management
Florida International University 1985 — 1988
Bachelor of Science, School of Hospitality Management
Ultimate Software June 2013 - Present
DentalPlans.com August 2011 - May 2013
United Data Technologies January 2009 - August 2011
Aetna, INC. April 2007 - December 2008
Broadspire September 2000 - April 2007
Broadspire Services Inc. 2000 - 2007
Kemper National Services 2000 - 2006
PRC January 1995 - January 2000
Challenge Air Cargo 1992 - 1996
Skills
Process Improvement, Disaster Recovery, Project Management, Business Analysis, Business Intelligence, Data Center, Program Management, Call Center, Visio, Data Warehousing, SharePoint, CRM, Active Directory, Enterprise Architecture, Call Centers, E-commerce, Management, System Administration, Unix, Integration, Information Technology, IT Management, Software Development, Business Process, IT Strategy, Leadership, Cloud Computing, Networking
Education
Barry University 2002 — 2004
Telecommunications Management
Florida International University 1985 — 1988
Bachelor of Science, School of Hospitality Management
Christal Cone Christal Cone's PRC Experience January 2007 - October 2007
Job Program/Project Manager III Network Supplier Services
Industry Wireless
Experience
Sprint Nextel January 2012 - Present
NCO Group March 2009 - June 2010
Southwest Water Company March 2008 - January 2009
PRC January 2007 - October 2007
IBM March 2004 - January 2007
Sprint July 1997 - March 2004
AT&T 1989 - 1997
Skills
International Sales, Call Center, Vendor Management, Process Improvement, Outsourcing, BPO, Change Management, Performance Management, Workforce Management, Operations Management, Cross-functional Team..., Customer Experience, Call Centers, Management, Leadership, Program Management, Strategy, Telecommunications, Wireless, Team Building
Education
Baker University 1992 — 1994
MBA
Loyola University New Orleans College of Law 1978 — 1980
University of Missouri-Kansas City 1974 — 1978
BA, Political Science
St. Pius 1971 — 1974
Sprint Nextel January 2012 - Present
NCO Group March 2009 - June 2010
Southwest Water Company March 2008 - January 2009
PRC January 2007 - October 2007
IBM March 2004 - January 2007
Sprint July 1997 - March 2004
AT&T 1989 - 1997
Skills
International Sales, Call Center, Vendor Management, Process Improvement, Outsourcing, BPO, Change Management, Performance Management, Workforce Management, Operations Management, Cross-functional Team..., Customer Experience, Call Centers, Management, Leadership, Program Management, Strategy, Telecommunications, Wireless, Team Building
Education
Baker University 1992 — 1994
MBA
Loyola University New Orleans College of Law 1978 — 1980
University of Missouri-Kansas City 1974 — 1978
BA, Political Science
St. Pius 1971 — 1974
Paul Echo Hawk Paul Echo Hawk's PRC Experience 2006 - 2010
Job Echo Hawk Law Office, Managing Member
Industry Law Practice
Experience
Echo Hawk Law Office August 2014 - Present
Kilpatrick Townsend & Stockton LLP January 2013 - August 2014
The River Company May 1995 - July 2014
Seattle University School of Law December 2013 - May 2014
EchoHawk Law Offices January 2001 - September 2011
Prc 2006 - 2010
Holland & Hart July 2000 - August 2001
U.S. Department of Justice (Washington, D.C.) July 1999 - June 2000
Idaho Supreme Court July 1998 - June 1999
United States Attorney's Office, Idaho July 1997 - September 1997
Skills
Criminal Law, Civil Litigation, Administrative Law, Commercial Litigation, Federal Indian Law, Courts, Legal Research, Litigation, Licensing, Environmental Law, Appeals, Legal Writing, Arbitration, Real Estate, Trials, Mediation, Trial Practice, Bankruptcy, Westlaw, Corporate Law, Class Actions, Trade Secrets, Intellectual Property, Personal Injury, Family Law, Legal Assistance
Education
Brigham Young University—J. Reuben Clark Law School 1995 — 1998
BS, Policitial Science, English
Brigham Young University 1989 — 1995
Political science, Political Science and Government / English
Echo Hawk Law Office August 2014 - Present
Kilpatrick Townsend & Stockton LLP January 2013 - August 2014
The River Company May 1995 - July 2014
Seattle University School of Law December 2013 - May 2014
EchoHawk Law Offices January 2001 - September 2011
Prc 2006 - 2010
Holland & Hart July 2000 - August 2001
U.S. Department of Justice (Washington, D.C.) July 1999 - June 2000
Idaho Supreme Court July 1998 - June 1999
United States Attorney's Office, Idaho July 1997 - September 1997
Skills
Criminal Law, Civil Litigation, Administrative Law, Commercial Litigation, Federal Indian Law, Courts, Legal Research, Litigation, Licensing, Environmental Law, Appeals, Legal Writing, Arbitration, Real Estate, Trials, Mediation, Trial Practice, Bankruptcy, Westlaw, Corporate Law, Class Actions, Trade Secrets, Intellectual Property, Personal Injury, Family Law, Legal Assistance
Education
Brigham Young University—J. Reuben Clark Law School 1995 — 1998
BS, Policitial Science, English
Brigham Young University 1989 — 1995
Political science, Political Science and Government / English
Kerry Carstairs's PRC Experience May 2006 - February 2008
Job SVP at C3/CustomerContactChannels, Inc.
Industry Outsourcing/Offshoring
Experience
C3/CustomerContactChannels, Inc. April 2010 - Present
Aegis March 2008 - March 2010
PRC May 2006 - February 2008
US Airways May 1999 - April 2006
British Airways 1985 - 1997
Skills
Account Management, B2B, BPO, Business Analysis, Business Process..., Business Development, Call Center, Business Strategy, Call Center Development, Call Centers, CRM, Contact Centers, Change Management, Coaching, Customer Experience, Cross-functional Team..., Customer Retention, Customer Service, Customer Satisfaction, Contract Negotiation, Employee Engagement, Employee Relations, Financial Analysis, Financial Services, Forecasting, Human Resources, Inbound Marketing, Lead Generation, Leadership, Leadership Development, Management, Mergers, Nonprofits, Offshoring, Operations Management, Outsourcing, P, Performance Management, Process Improvement, Program Management, Project Management, Quality Assurance, Recruiting, Sales, Six Sigma, Strategic Planning, Talent Acquisition, Team Building, Team Leadership, Team Management
Education
American University - Kogod School of Business 1978 — 1982
BSBA, Finance
C3/CustomerContactChannels, Inc. April 2010 - Present
Aegis March 2008 - March 2010
PRC May 2006 - February 2008
US Airways May 1999 - April 2006
British Airways 1985 - 1997
Skills
Account Management, B2B, BPO, Business Analysis, Business Process..., Business Development, Call Center, Business Strategy, Call Center Development, Call Centers, CRM, Contact Centers, Change Management, Coaching, Customer Experience, Cross-functional Team..., Customer Retention, Customer Service, Customer Satisfaction, Contract Negotiation, Employee Engagement, Employee Relations, Financial Analysis, Financial Services, Forecasting, Human Resources, Inbound Marketing, Lead Generation, Leadership, Leadership Development, Management, Mergers, Nonprofits, Offshoring, Operations Management, Outsourcing, P, Performance Management, Process Improvement, Program Management, Project Management, Quality Assurance, Recruiting, Sales, Six Sigma, Strategic Planning, Talent Acquisition, Team Building, Team Leadership, Team Management
Education
American University - Kogod School of Business 1978 — 1982
BSBA, Finance
Ronn Pay Ronn Pay's PRC Experience June 1990 - April 1994
Job Program Manager at Northrop Grumman Corporation
Industry Management Consulting
Experience
Northrop Grumman June 2014 - Present
Kiris Consulting - a Veteran Owned Business April 2011 - Present
General Dynamics November 2007 - April 2011
Northrop Grumman August 2000 - November 2007
International Research Institute (INRI) / Northrop Grumman April 1994 - August 2000
PRC June 1990 - April 1994
US Navy June 1986 - June 1990
Skills
C4ISR, DoD, C4I, Information Assurance, Navy, Security Clearance, Systems Engineering, Intelligence Analysis, Military, Configuration Management, Defense, Earned Value Management, Top Secret, Government, Program Management, DIACAP, Proposal Writing, Integration, Command, Military Operations, Management, Training, DoDAF, Requirements Management, Radar, Government Contracting, Electronic Warfare, Software Documentation, Testing, National Security, Leadership, Operational Planning, Intelligence, Project Planning, Security, Organizational..., Computer Security, CISSP, Vulnerability Assessment, System Architecture, Analysis, Security+, Risk Management, Software Development, Counterterrorism, Military Experience, CMMI
Education
Excelsior College 2014 — 2015
Bachelor of Science, Liberal Arts and Sciences/Liberal Studies
Northrop Grumman June 2014 - Present
Kiris Consulting - a Veteran Owned Business April 2011 - Present
General Dynamics November 2007 - April 2011
Northrop Grumman August 2000 - November 2007
International Research Institute (INRI) / Northrop Grumman April 1994 - August 2000
PRC June 1990 - April 1994
US Navy June 1986 - June 1990
Skills
C4ISR, DoD, C4I, Information Assurance, Navy, Security Clearance, Systems Engineering, Intelligence Analysis, Military, Configuration Management, Defense, Earned Value Management, Top Secret, Government, Program Management, DIACAP, Proposal Writing, Integration, Command, Military Operations, Management, Training, DoDAF, Requirements Management, Radar, Government Contracting, Electronic Warfare, Software Documentation, Testing, National Security, Leadership, Operational Planning, Intelligence, Project Planning, Security, Organizational..., Computer Security, CISSP, Vulnerability Assessment, System Architecture, Analysis, Security+, Risk Management, Software Development, Counterterrorism, Military Experience, CMMI
Education
Excelsior College 2014 — 2015
Bachelor of Science, Liberal Arts and Sciences/Liberal Studies
Jo Donofrio's PRC Experience October 2010 - Present
Job Vice President of Marketing at PRC
Industry Medical Devices
Experience
PRC October 2010 - Present
PRC October 2009 - October 2010
The MetroHealth System January 2006 - October 2008
HCR ManorCare/Arden Courts of Westlake October 2004 - January 2006
Marketing Impressions March 1997 - October 2005
Invacare Corporation November 1993 - February 1997
DFT Lighting/Genlyte ( Now Philips Lighting) October 1993 - October 1994
Avery Dennison October 1987 - October 1993
Skills
Marketing Communications, Market Research, Product Management, Marketing Management, Healthcare, Advertising, Cross-functional Team..., Marketing, Strategic Planning, Product Development, Strategy, Program Management, Team Building, Project Management, Leadership, Training, Process Improvement, Public Speaking, Sales, Entrepreneurship, Market Planning, Management, Human Resources, B2B, Budgets, Social Media, Marketing Strategy, Customer Service, Business Development, New Business Development, Forecasting, Email Marketing, Competitive Analysis
Education
Cleveland State University
MBA, Marketing Concentration
Cleveland State University
BA, Social Work
PRC October 2010 - Present
PRC October 2009 - October 2010
The MetroHealth System January 2006 - October 2008
HCR ManorCare/Arden Courts of Westlake October 2004 - January 2006
Marketing Impressions March 1997 - October 2005
Invacare Corporation November 1993 - February 1997
DFT Lighting/Genlyte ( Now Philips Lighting) October 1993 - October 1994
Avery Dennison October 1987 - October 1993
Skills
Marketing Communications, Market Research, Product Management, Marketing Management, Healthcare, Advertising, Cross-functional Team..., Marketing, Strategic Planning, Product Development, Strategy, Program Management, Team Building, Project Management, Leadership, Training, Process Improvement, Public Speaking, Sales, Entrepreneurship, Market Planning, Management, Human Resources, B2B, Budgets, Social Media, Marketing Strategy, Customer Service, Business Development, New Business Development, Forecasting, Email Marketing, Competitive Analysis
Education
Cleveland State University
MBA, Marketing Concentration
Cleveland State University
BA, Social Work
Mary Beth Russell's PRC Experience January 2006 - April 2008
Job Accomplished B2B Sales & Marketing Expert, Specialized in Strategic Account Management & BPO Operations
Industry Outsourcing/Offshoring
Experience
Revana / TeleTech December 2013 - Present
Connextions April 2011 - December 2013
Cornerstone Marketing Services September 2009 - March 2011
Connextions August 2008 - September 2009
PRC January 2006 - April 2008
PRC 2000 - 2006
Hancock Information Group (PRC) 1996 - 2000
Skills
Business Coaching, Project Management, Entrepreneurship, Lead Generation, Partner Management, Integrated Marketing, Telemarketing, Networking, Call Center, Sales, Management, Call Centers, Outsourcing, Customer Satisfaction, Strategic Planning, CRM, Team Building, Business Development, Cross-functional Team..., Sales Process, Customer Service, Account Management, B2B, Program Management, Coaching, Cold Calling, Customer Experience, Leadership, Customer Retention, Training, Vendor Management, Strategy, Sales Management, Selling, Enterprise Software, Analysis, Team Leadership, Salesforce.com, Marketing Strategy
Education
Auburn University 1982 — 1986
Revana / TeleTech December 2013 - Present
Connextions April 2011 - December 2013
Cornerstone Marketing Services September 2009 - March 2011
Connextions August 2008 - September 2009
PRC January 2006 - April 2008
PRC 2000 - 2006
Hancock Information Group (PRC) 1996 - 2000
Skills
Business Coaching, Project Management, Entrepreneurship, Lead Generation, Partner Management, Integrated Marketing, Telemarketing, Networking, Call Center, Sales, Management, Call Centers, Outsourcing, Customer Satisfaction, Strategic Planning, CRM, Team Building, Business Development, Cross-functional Team..., Sales Process, Customer Service, Account Management, B2B, Program Management, Coaching, Cold Calling, Customer Experience, Leadership, Customer Retention, Training, Vendor Management, Strategy, Sales Management, Selling, Enterprise Software, Analysis, Team Leadership, Salesforce.com, Marketing Strategy
Education
Auburn University 1982 — 1986
Jay Jarrett Jay Jarrett's PRC Experience May 2007 - April 2009
Job Director at Five Points Capital
Industry Venture Capital & Private Equity
Experience
Five Points Capital November 2014 - Present
Greenspring Associates April 2009 - November 2014
PRC May 2007 - April 2009
New Boston Fund June 2002 - May 2007
Natixis Global Asset Management February 1998 - June 2002
Old Mutual Asset Management February 1995 - February 1998
Education
Denison University 1984 — 1988
B.A.
McDonogh School 1978 — 1984
Five Points Capital November 2014 - Present
Greenspring Associates April 2009 - November 2014
PRC May 2007 - April 2009
New Boston Fund June 2002 - May 2007
Natixis Global Asset Management February 1998 - June 2002
Old Mutual Asset Management February 1995 - February 1998
Education
Denison University 1984 — 1988
B.A.
McDonogh School 1978 — 1984
April Stillmunkes Christensen April Stillmunkes Christensen's PRC Experience May 2006 - May 2008
Job Entrepeneur at NUTsak
Industry Apparel & Fashion
Experience
NUTsak November 2009 - Present
Isle of Capri Hotel and Casino July 2008 - October 2009
PRC May 2006 - May 2008
Staff Source February 2003 - September 2006
Cedar Falls Lutheran Home March 2003 - May 2006
Parkview Nursing February 2002 - March 2003
APAC Customer Service January 2001 - November 2001
Education
Ashford University 2006 — 2008
BA, GENERAL PSYCHOLOGY
University of the Rockies
Bachelor of Arts, Psychology
NUTsak November 2009 - Present
Isle of Capri Hotel and Casino July 2008 - October 2009
PRC May 2006 - May 2008
Staff Source February 2003 - September 2006
Cedar Falls Lutheran Home March 2003 - May 2006
Parkview Nursing February 2002 - March 2003
APAC Customer Service January 2001 - November 2001
Education
Ashford University 2006 — 2008
BA, GENERAL PSYCHOLOGY
University of the Rockies
Bachelor of Arts, Psychology
Jordan Buning Jordan Buning's PRC Experience 2010 - 2011
Job Senior Account Executive at DDM Marketing & Communications
Industry Marketing and Advertising
Experience
DDM Marketing & Communications July 2001 - Present
PRC 2010 - 2011
ChoiceOne Communications 1998 - 2001
US Xchange 1998 - 2001
Skills
Marketing Strategy, Branding & Identity, Mobile Applications, Social Media Marketing, Marketing Communications, Advertising, Creative Direction, Brand Management, Marketing, SEO, Creative Strategy, Integrated Marketing, Digital Marketing, Brand Development, Media Planning, Online Advertising, Strategic Planning
Education
Calvin College 1990 — 1994
Bachelors of Science, Business
DDM Marketing & Communications July 2001 - Present
PRC 2010 - 2011
ChoiceOne Communications 1998 - 2001
US Xchange 1998 - 2001
Skills
Marketing Strategy, Branding & Identity, Mobile Applications, Social Media Marketing, Marketing Communications, Advertising, Creative Direction, Brand Management, Marketing, SEO, Creative Strategy, Integrated Marketing, Digital Marketing, Brand Development, Media Planning, Online Advertising, Strategic Planning
Education
Calvin College 1990 — 1994
Bachelors of Science, Business
Sean Nouvel Sean Nouvel's PRC Experience May 1996 - July 1997
Job Deputy Assistant Program Manager / Acquisition Support Lead
Industry Defense & Space
Experience
US Government May 2010 - Present
L-3 Communications August 2008 - May 2010
Lockheed Martin July 1997 - August 2008
PRC May 1996 - July 1997
US Marine Corps September 1989 - May 1996
Skills
Program Management, C4ISR, Management, DoD, Security Clearance, Military, Government, Analysis, Leadership, Navy, Military Operations, Systems Engineering, Training
Education
Colorado Technical University 2003 — 2005
Bachelor of Science, Business Management
US Government May 2010 - Present
L-3 Communications August 2008 - May 2010
Lockheed Martin July 1997 - August 2008
PRC May 1996 - July 1997
US Marine Corps September 1989 - May 1996
Skills
Program Management, C4ISR, Management, DoD, Security Clearance, Military, Government, Analysis, Leadership, Navy, Military Operations, Systems Engineering, Training
Education
Colorado Technical University 2003 — 2005
Bachelor of Science, Business Management
Jim Rodden Jim Rodden's PRC Experience October 2002 - March 2007
Job Experienced Contact Center Operations and Technology Leader with over 17 years industry experience
Industry Telecommunications
Experience
CenturyLink April 2011 - March 2014
CenturyLink June 2007 - April 2011
PRC October 2002 - March 2007
Special Data Processing August 1997 - October 2002
Skills
Contact Centers, Call Centers, Project Planning, Vendor Management, Call Center, Telecommunications, Customer Experience, Process Improvement, VoIP, Cross-functional Team..., Workforce Management, Avaya, Outsourcing, Program Management, Wireless, Customer Satisfaction, Operations Management, Team Leadership, Customer Retention, Training, Team Building, Performance Management, Integration, Strategy, Management, Avaya Communication..., Cisco Call Manager, Avaya Aura, IEX Total View, Broadsoft, Autonomy IDOL, Leadership, IVR, Forecasting, ACD, Service Delivery, Unified Communications, BPO, Project Management, Avaya Technologies, CRM, Strategic Planning, Account Management, Enterprise Software, Business Process..., Customer Service, Cisco Technologies, SIP, Change Management
Education
Eckerd College 1994 — 1996
Umatilla High School 1990 — 1994
CenturyLink April 2011 - March 2014
CenturyLink June 2007 - April 2011
PRC October 2002 - March 2007
Special Data Processing August 1997 - October 2002
Skills
Contact Centers, Call Centers, Project Planning, Vendor Management, Call Center, Telecommunications, Customer Experience, Process Improvement, VoIP, Cross-functional Team..., Workforce Management, Avaya, Outsourcing, Program Management, Wireless, Customer Satisfaction, Operations Management, Team Leadership, Customer Retention, Training, Team Building, Performance Management, Integration, Strategy, Management, Avaya Communication..., Cisco Call Manager, Avaya Aura, IEX Total View, Broadsoft, Autonomy IDOL, Leadership, IVR, Forecasting, ACD, Service Delivery, Unified Communications, BPO, Project Management, Avaya Technologies, CRM, Strategic Planning, Account Management, Enterprise Software, Business Process..., Customer Service, Cisco Technologies, SIP, Change Management
Education
Eckerd College 1994 — 1996
Umatilla High School 1990 — 1994
Dan Wittner Dan Wittner's PRC Experience 2009 - 2010
Job Managing Director & Americas Health Plan and Life Sciences Sales Leader
Industry Outsourcing/Offshoring
Experience
Dell Services June 2014 - Present
Dell Services June 2013 - June 2014
WNS Global Services October 2012 - June 2013
Corporate Call Center, Inc. 2010 - 2012
PRC 2009 - 2010
Hirco June 2007 - September 2008
Zenta February 2003 - June 2007
TeleTech October 2000 - November 2001
Convergys September 1997 - October 2000
Skills
BPO, Call Center, Professional Services, Customer Service, IT Outsourcing, Outsourcing, Account Management, Analytics, Business Analysis, Business Development, Business Process..., CRM, Call Centers, Consulting, Contact Centers, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Financial Services, Lead Generation, Leadership, Management, Management Consulting, Marketing, New Business Development, Process Improvement, Program Management, Recruiting, Sales, Strategic Planning, Strategy, Team Building, Team Leadership, Team Management, Training, Vendor Management
Education
Towson University 1984 — 1987
Business and Communication Arts
Curtis Institute of Music 1982 — 1985
Opera
Baylor University 1978 — 1982
BA, Communications, Music - Pre-Law
Dell Services June 2014 - Present
Dell Services June 2013 - June 2014
WNS Global Services October 2012 - June 2013
Corporate Call Center, Inc. 2010 - 2012
PRC 2009 - 2010
Hirco June 2007 - September 2008
Zenta February 2003 - June 2007
TeleTech October 2000 - November 2001
Convergys September 1997 - October 2000
Skills
BPO, Call Center, Professional Services, Customer Service, IT Outsourcing, Outsourcing, Account Management, Analytics, Business Analysis, Business Development, Business Process..., CRM, Call Centers, Consulting, Contact Centers, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Financial Services, Lead Generation, Leadership, Management, Management Consulting, Marketing, New Business Development, Process Improvement, Program Management, Recruiting, Sales, Strategic Planning, Strategy, Team Building, Team Leadership, Team Management, Training, Vendor Management
Education
Towson University 1984 — 1987
Business and Communication Arts
Curtis Institute of Music 1982 — 1985
Opera
Baylor University 1978 — 1982
BA, Communications, Music - Pre-Law
Gary Pipping Gary Pipping's PRC Experience 1976 - 1978
Job Software Advisor at Amway
Industry Consumer Goods
Experience
Amway November 1980 - Present
Blackmer Pump 1978 - 1980
PRC 1976 - 1978
Leigh Products 1974 - 1976
ECCO Consulting 1973 - 1974
Skills
Sametime, Project Management, Software Project..., Windows Server, Lotus Domino, VMware, SQL, Virtualization, Cloud Computing, Quickr, Windows, Microsoft SQL Server, Social Business, Lotus Notes, Software Development
Education
Davenport University 1972 — 1974
Bachelor's degree, Business Administration / Information Technology
Amway November 1980 - Present
Blackmer Pump 1978 - 1980
PRC 1976 - 1978
Leigh Products 1974 - 1976
ECCO Consulting 1973 - 1974
Skills
Sametime, Project Management, Software Project..., Windows Server, Lotus Domino, VMware, SQL, Virtualization, Cloud Computing, Quickr, Windows, Microsoft SQL Server, Social Business, Lotus Notes, Software Development
Education
Davenport University 1972 — 1974
Bachelor's degree, Business Administration / Information Technology
Janice Dy's PRC Experience August 2007 - August 2009
Job Business Development Manager at SNI Technology
Industry Marketing and Advertising
Experience
FiT Impressions LLC December 2013 - Present
Exploria Resorts October 2011 - February 2015
Exploria Resorts October 2010 - November 2014
Walgreens November 2009 - April 2010
PRC August 2007 - August 2009
GenWave June 2004 - August 2007
Central Florida Investment/Westgate Resorts April 2003 - June 2004
Skills
Microsoft Office, Customer Service, HTML, Web Marketing, PHP, Copywriting, Java, C++, C, SEO, Social Media, Social Networking, Social Media Marketing, Public Speaking, Strategic Planning, Networking, CRM, Web Design, Marketing, Management, Web Development, Leadership, Marketing Strategy, Project Management, Sales, Access, Time Management, Online Marketing, Email Marketing, Business Development, Team Building, New Business Development, Public Relations, Training, Account Management, Recruiting, E-commerce, Advertising, Online Advertising
Education
Ashford University 2010 — 2013
Bachelor of Arts (B.A.)
Penn State University - World Campus, University 2006 — 2008
A.S. & B.S
University of Central Florida 2002 — 2006
BS
FiT Impressions LLC December 2013 - Present
Exploria Resorts October 2011 - February 2015
Exploria Resorts October 2010 - November 2014
Walgreens November 2009 - April 2010
PRC August 2007 - August 2009
GenWave June 2004 - August 2007
Central Florida Investment/Westgate Resorts April 2003 - June 2004
Skills
Microsoft Office, Customer Service, HTML, Web Marketing, PHP, Copywriting, Java, C++, C, SEO, Social Media, Social Networking, Social Media Marketing, Public Speaking, Strategic Planning, Networking, CRM, Web Design, Marketing, Management, Web Development, Leadership, Marketing Strategy, Project Management, Sales, Access, Time Management, Online Marketing, Email Marketing, Business Development, Team Building, New Business Development, Public Relations, Training, Account Management, Recruiting, E-commerce, Advertising, Online Advertising
Education
Ashford University 2010 — 2013
Bachelor of Arts (B.A.)
Penn State University - World Campus, University 2006 — 2008
A.S. & B.S
University of Central Florida 2002 — 2006
BS
Sarah Cate Philipson Sarah Cate Philipson's PRC Experience February 2008 - May 2008
Job Owner/Artist at SarahCate Creations
Industry Design
Experience
SarahCate Creations December 2008 - Present
Dependable Auto Shippers March 2010 - July 2012
Selecta Corporation August 2009 - March 2010
MyNursingUniforms.com December 2008 - August 2009
Lifetouch Photography June 2008 - November 2008
PRC February 2008 - May 2008
AppleOne Employment June 2007 - December 2007
Michael's Arts and Crafts October 2006 - June 2007
Wildlife Trading Company March 2005 - April 2006
Skills
Customer Service, Photography, Nature Photography, Architectural..., Landscape Photography, Fine Art Photography, Graphic Design, Art, Photos, Jewelry Design, Beading, Digital Illustration, Vector Illustration, Illustration, Microsoft Excel
Education
Eastfield College 2013 — 2015
University of Oregon 2002 — 2003
University of North Texas 1999 — 2000
SarahCate Creations December 2008 - Present
Dependable Auto Shippers March 2010 - July 2012
Selecta Corporation August 2009 - March 2010
MyNursingUniforms.com December 2008 - August 2009
Lifetouch Photography June 2008 - November 2008
PRC February 2008 - May 2008
AppleOne Employment June 2007 - December 2007
Michael's Arts and Crafts October 2006 - June 2007
Wildlife Trading Company March 2005 - April 2006
Skills
Customer Service, Photography, Nature Photography, Architectural..., Landscape Photography, Fine Art Photography, Graphic Design, Art, Photos, Jewelry Design, Beading, Digital Illustration, Vector Illustration, Illustration, Microsoft Excel
Education
Eastfield College 2013 — 2015
University of Oregon 2002 — 2003
University of North Texas 1999 — 2000
CarrieAnn BAUMGARTEN CarrieAnn BAUMGARTEN's PRC Experience 2006 - 2007
Job Operations Analyst at Pulte Mortgage
Industry Financial Services
Experience
Self July 2014 - Present
Pulte Mortgage October 2012 - July 2014
Pulte Mortgage October 2010 - October 2012
Self Employed February 2010 - November 2010
CDC Financial 2008 - 2010
PRC 2006 - 2007
Pulte Mortgage 1997 - 2002
Skills
Chair of Communications..., Mortgage Lending, Call Centers, Mortgage Banking, Banking, Risk Management, Customer Service, Active Directory, Troubleshooting, Process Improvement, Software Documentation, Vendor Management, Business Analysis, Team Building, Project Support, Training, Leadership, Residential Mortgages, Management
Education
Colorado Technical University 2001 — 2002
Computer Programming
Midland College 1991 — 1991
Criminology
Self July 2014 - Present
Pulte Mortgage October 2012 - July 2014
Pulte Mortgage October 2010 - October 2012
Self Employed February 2010 - November 2010
CDC Financial 2008 - 2010
PRC 2006 - 2007
Pulte Mortgage 1997 - 2002
Skills
Chair of Communications..., Mortgage Lending, Call Centers, Mortgage Banking, Banking, Risk Management, Customer Service, Active Directory, Troubleshooting, Process Improvement, Software Documentation, Vendor Management, Business Analysis, Team Building, Project Support, Training, Leadership, Residential Mortgages, Management
Education
Colorado Technical University 2001 — 2002
Computer Programming
Midland College 1991 — 1991
Criminology
Melissa Pollock Melissa Pollock's PRC Experience June 2009 - November 2010
Job Talent/Organization Development, Operations Leadership, Strategic Change & Process Improvement
Industry Defense & Space
Experience
DigitalGlobe September 2013 - March 2015
DigitalGlobe October 2012 - August 2013
Alorica May 2011 - October 2012
Alorica / PRC January 2011 - April 2011
PRC June 2009 - November 2010
Facilitador / performanceAgents February 2005 - May 2009
AMI / Novations September 2002 - December 2004
Coastal Training Technologies / Dupont February 1995 - August 2002
Skills
Strategy, Training, Organizational..., Performance Management, Process Improvement, Coaching, Change Management, Business Development, Operations Management, Leadership Development, Training Delivery, Management Consulting, Sales Management, Performance Improvement, Sales, Six Sigma, Customer Satisfaction, Project Management, Call Center Development, Channel Management, Security Clearance, Leadership, Talent Developer
Education
Nova Southeastern University 2008 — 2009
M.S., Leadership
Bridgewater College 1989 — 1993
BA, Psychologoy
DigitalGlobe September 2013 - March 2015
DigitalGlobe October 2012 - August 2013
Alorica May 2011 - October 2012
Alorica / PRC January 2011 - April 2011
PRC June 2009 - November 2010
Facilitador / performanceAgents February 2005 - May 2009
AMI / Novations September 2002 - December 2004
Coastal Training Technologies / Dupont February 1995 - August 2002
Skills
Strategy, Training, Organizational..., Performance Management, Process Improvement, Coaching, Change Management, Business Development, Operations Management, Leadership Development, Training Delivery, Management Consulting, Sales Management, Performance Improvement, Sales, Six Sigma, Customer Satisfaction, Project Management, Call Center Development, Channel Management, Security Clearance, Leadership, Talent Developer
Education
Nova Southeastern University 2008 — 2009
M.S., Leadership
Bridgewater College 1989 — 1993
BA, Psychologoy
Linda Gonzalez's PRC Experience 1995 - 2008
Job PEOPLE ASSOCIATE at Liberty Power
Industry Human Resources
Experience
Liberty Power August 2009 - Present
Private Company's April 2008 - August 2009
PRC 1995 - 2008
Skills
Employee Relations, Benefits Administration, Benefit Communication, Payroll, Onboarding, HRIS Database Management, Employee Engagement, Employment Law, Human Resources, Customer Service, Time Management, Training, Employee Benefits, Performance Management, New Hire Orientations, Personnel Management, Management, Deferred Compensation, Leadership, College Recruiting, Talent Acquisition, Call Centers, FMLA, Labor Relations, Policy, Applicant Tracking..., Recruiting, Budgets, Software Documentation, Workforce Planning, Succession Planning, HRIS, Talent Management, Internet Recruiting, Interviews, Hiring, Employee Training, Temporary Placement, HR Policies, Screening Resumes, Benefits Negotiation, Sourcing, Organizational..., PeopleSoft, Screening, Taleo, ADP Payroll, Vendor Management, Performance Appraisal, Process Improvement
Education
Barry University 2012 — 2014
Bachelor's degree
Barry University 2012 — 2014
Bachelor's degree
Florida International University 1989 — 1992
Liberty Power August 2009 - Present
Private Company's April 2008 - August 2009
PRC 1995 - 2008
Skills
Employee Relations, Benefits Administration, Benefit Communication, Payroll, Onboarding, HRIS Database Management, Employee Engagement, Employment Law, Human Resources, Customer Service, Time Management, Training, Employee Benefits, Performance Management, New Hire Orientations, Personnel Management, Management, Deferred Compensation, Leadership, College Recruiting, Talent Acquisition, Call Centers, FMLA, Labor Relations, Policy, Applicant Tracking..., Recruiting, Budgets, Software Documentation, Workforce Planning, Succession Planning, HRIS, Talent Management, Internet Recruiting, Interviews, Hiring, Employee Training, Temporary Placement, HR Policies, Screening Resumes, Benefits Negotiation, Sourcing, Organizational..., PeopleSoft, Screening, Taleo, ADP Payroll, Vendor Management, Performance Appraisal, Process Improvement
Education
Barry University 2012 — 2014
Bachelor's degree
Barry University 2012 — 2014
Bachelor's degree
Florida International University 1989 — 1992
James Summerlin's PRC Experience February 1992 - September 1993
Job Software Professional
Industry Computer Software
Experience
Dun & Bradstreet September 2012 - Present
Rev Worldwide October 2010 - September 2012
Powered December 2006 - October 2010
Vignette June 2001 - November 2006
Unikala August 2000 - June 2001
living.com July 1999 - August 2000
Picker International 1996 - 1999
UTHSCSA 1993 - 1997
PRC February 1992 - September 1993
Skills
Agile Methodologies, Software Development, Scrum, Enterprise Software, Cloud Computing, Integration, Java, REST, Java Enterprise Edition, SaaS, Spring Framework, JavaScript, Databases
Education
Case Western Reserve University 1997 — 1999
Masters, Computer Engineering
The University of Texas at San Antonio 1988 — 1991
Bachelors, Computer Science
Dun & Bradstreet September 2012 - Present
Rev Worldwide October 2010 - September 2012
Powered December 2006 - October 2010
Vignette June 2001 - November 2006
Unikala August 2000 - June 2001
living.com July 1999 - August 2000
Picker International 1996 - 1999
UTHSCSA 1993 - 1997
PRC February 1992 - September 1993
Skills
Agile Methodologies, Software Development, Scrum, Enterprise Software, Cloud Computing, Integration, Java, REST, Java Enterprise Edition, SaaS, Spring Framework, JavaScript, Databases
Education
Case Western Reserve University 1997 — 1999
Masters, Computer Engineering
The University of Texas at San Antonio 1988 — 1991
Bachelors, Computer Science
Justin Traylor's PRC Experience January 2007 - August 2007
Job Automotive Professional
Industry Marketing and Advertising
Experience
Chacon Autos November 2014 - March 2015
Sweetwater Home Services November 2013 - September 2014
Hawkins Personnel Group, WBE February 2013 - October 2013
Express Employment Professionals - Round Rock March 2011 - September 2012
Protect America September 2010 - January 2011
Amplify Federal Credit Union December 2008 - May 2010
Volt Technical Resources August 2008 - October 2008
Rate Genius January 2008 - July 2008
J.Crew September 2007 - December 2007
PRC January 2007 - August 2007
Skills
Microsoft Office, Marketing, Customer Service, Data Entry, Sales, Telemarketing, Banking, Retail, Technical Support, 10 Key, Supervision, Advertising, Internet Explorer, Windows 7, Windows 8.1, Windows 8, Firefox, Apple Safari, Mac OS, Adobe Acrobat, Clerical Skills
Education
Austin Community College 2003 — 2004
General Studies
Georgetown High School 1999 — 2003
High School, General Studies
Chacon Autos November 2014 - March 2015
Sweetwater Home Services November 2013 - September 2014
Hawkins Personnel Group, WBE February 2013 - October 2013
Express Employment Professionals - Round Rock March 2011 - September 2012
Protect America September 2010 - January 2011
Amplify Federal Credit Union December 2008 - May 2010
Volt Technical Resources August 2008 - October 2008
Rate Genius January 2008 - July 2008
J.Crew September 2007 - December 2007
PRC January 2007 - August 2007
Skills
Microsoft Office, Marketing, Customer Service, Data Entry, Sales, Telemarketing, Banking, Retail, Technical Support, 10 Key, Supervision, Advertising, Internet Explorer, Windows 7, Windows 8.1, Windows 8, Firefox, Apple Safari, Mac OS, Adobe Acrobat, Clerical Skills
Education
Austin Community College 2003 — 2004
General Studies
Georgetown High School 1999 — 2003
High School, General Studies
Ted Gaela's PRC Experience 2005 - 2007
Job Inside Sales Account Executive
Industry Hospitality
Experience
Valley Forge Fabrics Inc. 2014 - Present
Hotel Connections, Ltd 2013 - 2013
American Express Consumer Travel 2007 - 2012
PRC 2005 - 2007
American Express 2004 - 2006
American Express 1996 - 2004
Royal Caribbean International 1990 - 1996
Skills
Call Center, Management, Customer Experience, Brand Loyalty, Customer Retention, Customer Satisfaction, Travel Management, Revenue Analysis, BPO, Telemarketing, Operations Management, Lead Generation, Income Statement, Strategic Partnerships, CRM, Call Centers, Credit Cards, Financial Services, Training, Leadership, Relationship Management, Start-ups, Employee Engagement, Recruiting, Sales, Forecasting, Vendor Management, Team Leadership, Coaching, Outsourcing, Project Management, Sales Process, Process Improvement, Sales Management, Business Development, Team Building, Hospitality, Team Management, Hiring, Business Process..., Account Management, Hotels, Strategy, Quality Assurance, Cross-functional Team..., Performance Management, P&L Management, Budgets, New Business Development, Tourism
Education
University of Miami 1998 — 1999
MBA, International Business
Florida International University 1984 — 1989
Bachelor of Science, Communications / Marketing
Valley Forge Fabrics Inc. 2014 - Present
Hotel Connections, Ltd 2013 - 2013
American Express Consumer Travel 2007 - 2012
PRC 2005 - 2007
American Express 2004 - 2006
American Express 1996 - 2004
Royal Caribbean International 1990 - 1996
Skills
Call Center, Management, Customer Experience, Brand Loyalty, Customer Retention, Customer Satisfaction, Travel Management, Revenue Analysis, BPO, Telemarketing, Operations Management, Lead Generation, Income Statement, Strategic Partnerships, CRM, Call Centers, Credit Cards, Financial Services, Training, Leadership, Relationship Management, Start-ups, Employee Engagement, Recruiting, Sales, Forecasting, Vendor Management, Team Leadership, Coaching, Outsourcing, Project Management, Sales Process, Process Improvement, Sales Management, Business Development, Team Building, Hospitality, Team Management, Hiring, Business Process..., Account Management, Hotels, Strategy, Quality Assurance, Cross-functional Team..., Performance Management, P&L Management, Budgets, New Business Development, Tourism
Education
University of Miami 1998 — 1999
MBA, International Business
Florida International University 1984 — 1989
Bachelor of Science, Communications / Marketing
Jessica Hime-Smull Jessica Hime-Smull's PRC Experience 2004 - 2006
Job Recruiter with Real Recruitment Solutions
Industry Marketing and Advertising
Experience
Real Recruitment Solutions October 2014 - Present
Drivin Marketing & Management March 2015 - Present
Central Texas Marketing and Management June 2014 - March 2015
Vanget 2006 - 2008
PRC 2004 - 2006
Skills
Recruiting, Customer Service, Management, Human Resources, Account Management, Social Media, Customer Satisfaction, Retail, Office Administration, Customer Relations, Customer Retention, Customer Experience, Customer Service..., Customer Service..., Marketing, Accounts Payable, Accounts Receivable, Event Management, Social Media Marketing, Social Networking, Recruitment Advertising, Marketing Communications, Advertising, Marketing Strategy, Payroll Administration, New Business Development, Executive Coaching, Sales, Sales Management, Team Building, Training, Strategic Planning, Leadership
Education
Martinsburg College 2014 — 2015
Certerfication, Medical Office Management/Administration
Real Recruitment Solutions October 2014 - Present
Drivin Marketing & Management March 2015 - Present
Central Texas Marketing and Management June 2014 - March 2015
Vanget 2006 - 2008
PRC 2004 - 2006
Skills
Recruiting, Customer Service, Management, Human Resources, Account Management, Social Media, Customer Satisfaction, Retail, Office Administration, Customer Relations, Customer Retention, Customer Experience, Customer Service..., Customer Service..., Marketing, Accounts Payable, Accounts Receivable, Event Management, Social Media Marketing, Social Networking, Recruitment Advertising, Marketing Communications, Advertising, Marketing Strategy, Payroll Administration, New Business Development, Executive Coaching, Sales, Sales Management, Team Building, Training, Strategic Planning, Leadership
Education
Martinsburg College 2014 — 2015
Certerfication, Medical Office Management/Administration
Uwe Hale's PRC Experience 1991 - 1996
Job Sr. Consultant at VMWare
Industry Information Technology and Services
Experience
VMware November 2014 - Present
MomentumSI March 2014 - November 2014
Veritude (Fidelity Investments) January 2013 - March 2014
Sabre Airline Solutions September 2002 - January 2013
i2 Technologies 2000 - 2002
Solution Consulting of Texas 1996 - 1999
PRC 1991 - 1996
Lockheed Martin Information Technology 1986 - 1991
Skills
Software Development, Software Engineering, Software Design, Agile Methodologies, Technical Leadership, Coaching, Mentoring, Web Services, Java, JavaScript, AngularJS, C++, Node.js, Grails, Tomcat, Apache, Jenkins, TeamCity, Linux, Windows, Scrum, Agile, Git, Subversion, Maven, Ant, SQL, Hibernate, JDBC, OOP, TDD, REST, JSON, XML, HTML, Hardening, Refactoring, Batch Processing, Database Design, Computer Hardware, User Experience, Visio, Wikis, DBVisualizer
Education
Central Texas College 1984 — 1987
AAS, Computer Science
VMware November 2014 - Present
MomentumSI March 2014 - November 2014
Veritude (Fidelity Investments) January 2013 - March 2014
Sabre Airline Solutions September 2002 - January 2013
i2 Technologies 2000 - 2002
Solution Consulting of Texas 1996 - 1999
PRC 1991 - 1996
Lockheed Martin Information Technology 1986 - 1991
Skills
Software Development, Software Engineering, Software Design, Agile Methodologies, Technical Leadership, Coaching, Mentoring, Web Services, Java, JavaScript, AngularJS, C++, Node.js, Grails, Tomcat, Apache, Jenkins, TeamCity, Linux, Windows, Scrum, Agile, Git, Subversion, Maven, Ant, SQL, Hibernate, JDBC, OOP, TDD, REST, JSON, XML, HTML, Hardening, Refactoring, Batch Processing, Database Design, Computer Hardware, User Experience, Visio, Wikis, DBVisualizer
Education
Central Texas College 1984 — 1987
AAS, Computer Science
Meredith Rea Meredith Rea's PRC Experience August 2006 - February 2007
Job Director of Sales and Marketing at Ross Athletic Supply
Industry Sporting Goods
Experience
Ross Athletic Supply September 2008 - Present
Contracted with several insurance companies February 2007 - December 2013
PRC August 2006 - February 2007
Farmers Bank May 2005 - August 2006
Skills
Sports Marketing, Event Management, Sports, Sports Management, Event Planning, Sponsorship, Marketing, Public Relations, Social Networking, Social Media Marketing, Sales, Marketing Communications, Facebook, Customer Service, Advertising, Marketing Strategy, Management, Leadership, Social Media
Education
Arkansas Tech University 2001 — 2004
Bachelor's degree, Mass Communication/Media Studies
Ross Athletic Supply September 2008 - Present
Contracted with several insurance companies February 2007 - December 2013
PRC August 2006 - February 2007
Farmers Bank May 2005 - August 2006
Skills
Sports Marketing, Event Management, Sports, Sports Management, Event Planning, Sponsorship, Marketing, Public Relations, Social Networking, Social Media Marketing, Sales, Marketing Communications, Facebook, Customer Service, Advertising, Marketing Strategy, Management, Leadership, Social Media
Education
Arkansas Tech University 2001 — 2004
Bachelor's degree, Mass Communication/Media Studies
Tammara White Tammara White's PRC Experience April 2007 - October 2007
Job PDA Tier III Tech Support at TMobile
Industry Telecommunications
Experience
Herb's Paint & Body 2013 - Present
Self Employed 2011 - Present
T-Mobile April 2009 - September 2011
Adecco/ AHA October 2007 - May 2008
PRC April 2007 - October 2007
Sage Telecom June 2005 - February 2007
Market Research Solutions January 2000 - January 2002
Jacobson's Warehouse January 1995 - January 1997
Ray's Cleaning Service January 1992 - January 1994
Skills
Troubleshooting, Customer Service, Market Research, Payroll, User Experience, Mobile Applications, CSS, User Interface Design, HTML, Vendor Management, Web Development, JavaScript, Agile Methodologies, Web Design, SharePoint, Call Center, Mobile Devices, Team Leadership, Telecommunications
Education
Collins College 1991 — 1993
AA, Graphic Design
Tolleson Union High School District 214
High School Diploma, General
Herb's Paint & Body 2013 - Present
Self Employed 2011 - Present
T-Mobile April 2009 - September 2011
Adecco/ AHA October 2007 - May 2008
PRC April 2007 - October 2007
Sage Telecom June 2005 - February 2007
Market Research Solutions January 2000 - January 2002
Jacobson's Warehouse January 1995 - January 1997
Ray's Cleaning Service January 1992 - January 1994
Skills
Troubleshooting, Customer Service, Market Research, Payroll, User Experience, Mobile Applications, CSS, User Interface Design, HTML, Vendor Management, Web Development, JavaScript, Agile Methodologies, Web Design, SharePoint, Call Center, Mobile Devices, Team Leadership, Telecommunications
Education
Collins College 1991 — 1993
AA, Graphic Design
Tolleson Union High School District 214
High School Diploma, General
Monica Fox Monica Fox's PRC Experience June 2010 - Present
Job Sr. Vice President at PRC
Industry Oil & Energy
Experience
PRC June 2010 - Present
Chevron January 1999 - May 2010
Shell Oil Company March 1998 - December 1998
Skills
Geophysicist, Subsea Engineer, Operations Manager, Quality Assurance, ReservoirEngineer, Pipeline Controller, Project Manager, Exploration Geophysicist, Reservoir Engineer, Pipeline Integrity..., Facilities Engineering, Semiconductors, ASIC, FPGA, DSP
Education
Binghamton University 1996 — 1998
Master of Business Administration (MBA), HR
Aquinas High School 1994 — 1996
Associate of Arts (A.A.), Art/Art Studies, General
PRC June 2010 - Present
Chevron January 1999 - May 2010
Shell Oil Company March 1998 - December 1998
Skills
Geophysicist, Subsea Engineer, Operations Manager, Quality Assurance, ReservoirEngineer, Pipeline Controller, Project Manager, Exploration Geophysicist, Reservoir Engineer, Pipeline Integrity..., Facilities Engineering, Semiconductors, ASIC, FPGA, DSP
Education
Binghamton University 1996 — 1998
Master of Business Administration (MBA), HR
Aquinas High School 1994 — 1996
Associate of Arts (A.A.), Art/Art Studies, General
Jim Cordes, PMP®, ITIL® v3, CSM® Jim Cordes, PMP®, ITIL® v3, CSM®'s PRC Experience May 1989 - December 1996
Job Program Manager at AcuSys
Industry Computer Software
Experience
AcuSys October 2010 - Present
AcuSys December 2006 - September 2010
Effective Business Associates August 2001 - November 2006
Robert Frances Group March 2000 - July 2001
Pinkerton Computer Consultants February 1998 - February 2000
NetBalance January 1997 - January 1998
PRC May 1989 - December 1996
ADR Services, Inc (acquired by Computer Associates) 1981 - 1989
Skills
Project Management, IT Program Management, Business Analysis, Team Building, Budgeting, Bid and Proposal..., Process Improvement, Budgets, Cross-functional Team..., SDLC, Program Management, Strategic Planning, Market Research, Product Management, Visio, Management, Integration, MS Project, Requirements Analysis, Project Planning, Analysis, Software Development, Team Leadership, Start-ups, Proposal Writing, Disaster Recovery, Databases, Software Project..., PMP, Vendor Management, Business Process..., IT Strategy, Agile Project Management, PMO, Business Process, Project Portfolio..., Oracle, Microsoft Project
Education
American University 1985 — 1989
BS, Technology Management
Washington College
AcuSys October 2010 - Present
AcuSys December 2006 - September 2010
Effective Business Associates August 2001 - November 2006
Robert Frances Group March 2000 - July 2001
Pinkerton Computer Consultants February 1998 - February 2000
NetBalance January 1997 - January 1998
PRC May 1989 - December 1996
ADR Services, Inc (acquired by Computer Associates) 1981 - 1989
Skills
Project Management, IT Program Management, Business Analysis, Team Building, Budgeting, Bid and Proposal..., Process Improvement, Budgets, Cross-functional Team..., SDLC, Program Management, Strategic Planning, Market Research, Product Management, Visio, Management, Integration, MS Project, Requirements Analysis, Project Planning, Analysis, Software Development, Team Leadership, Start-ups, Proposal Writing, Disaster Recovery, Databases, Software Project..., PMP, Vendor Management, Business Process..., IT Strategy, Agile Project Management, PMO, Business Process, Project Portfolio..., Oracle, Microsoft Project
Education
American University 1985 — 1989
BS, Technology Management
Washington College
Brandy Walker, PMP, CTS's PRC Experience December 2006 - March 2009
Job Whitlock
Industry Information Technology and Services
Experience
Whitlock September 2013 - Present
AVI-SPL January 2012 - September 2013
The DeLong Project, LLC May 2011 - December 2011
United Data Technology September 2009 - May 2011
PRC December 2006 - March 2009
Interior by Steven G. January 2005 - December 2006
Kitchen Center, Inc. March 2005 - January 2006
Skills
Vendor Management, Program Management, Project Management, Project Planning, Management, Budgets, Risk Management, MS Project, PMO, Facilities Management, Procurement, Outsourcing, Process Improvement, Visio, PMP, Team Leadership, Team Building, Business Process..., Operations Management, AutoCAD Architecture, AutoCAD Mechanical, Cost Management, Time Management, Procurement management, RFP, Contract Negotiation, Contract Management, Space-planning, AutoCAD, Project Coordination, Construction Management, CRM, Call Centers, Microsoft Project, Negotiation, Management Consulting, Change Management, Process Scheduler, Training, Leadership, Integration
Education
Miami International University of Art and Design 2003 — 2005
BA of Fine Arts, Interior Design
Art Institute of Fort Lauderdale 2000 — 2003
Bachelor of Fine Arts, Interior Design
Whitlock September 2013 - Present
AVI-SPL January 2012 - September 2013
The DeLong Project, LLC May 2011 - December 2011
United Data Technology September 2009 - May 2011
PRC December 2006 - March 2009
Interior by Steven G. January 2005 - December 2006
Kitchen Center, Inc. March 2005 - January 2006
Skills
Vendor Management, Program Management, Project Management, Project Planning, Management, Budgets, Risk Management, MS Project, PMO, Facilities Management, Procurement, Outsourcing, Process Improvement, Visio, PMP, Team Leadership, Team Building, Business Process..., Operations Management, AutoCAD Architecture, AutoCAD Mechanical, Cost Management, Time Management, Procurement management, RFP, Contract Negotiation, Contract Management, Space-planning, AutoCAD, Project Coordination, Construction Management, CRM, Call Centers, Microsoft Project, Negotiation, Management Consulting, Change Management, Process Scheduler, Training, Leadership, Integration
Education
Miami International University of Art and Design 2003 — 2005
BA of Fine Arts, Interior Design
Art Institute of Fort Lauderdale 2000 — 2003
Bachelor of Fine Arts, Interior Design
Michael Baumgartner Michael Baumgartner's PRC Experience 2007 - 2008
Job Sr. HR Global Leader Technology, Innovation, and Assessment
Industry Human Resources
Experience
Amazon.com April 2014 - Present
Amazon.com June 2011 - April 2014
The Worklife Survival Center, LLC 2009 - 2013
JobCast Radio 2009 - 2013
Ticketmaster 2009 - 2011
Live Nation Entertainment/Ticketmaster 2009 - 2011
PRC 2007 - 2008
Ready Pac July 2003 - July 2007
Tower Automotive 2002 - 2003
Intersil March 1998 - August 2002
Skills
Employee Relations, Recruiting, Executive Pay, Employee Benefits, Leadership, Executive Coaching, Payroll, Organizational..., Performance Management, Succession Planning, Leadership Development, Talent Management, Talent Acquisition, Employee Engagement, Coaching, Deferred Compensation, Training, Change Management, Temporary Placement, HRIS, Human Resources, Internet Recruiting, PeopleSoft, Personnel Management, Strategy, Temporary Staffing, Workforce Planning, Hiring, Management
Education
Florida International University 1983 — 1986
BA
Amazon.com April 2014 - Present
Amazon.com June 2011 - April 2014
The Worklife Survival Center, LLC 2009 - 2013
JobCast Radio 2009 - 2013
Ticketmaster 2009 - 2011
Live Nation Entertainment/Ticketmaster 2009 - 2011
PRC 2007 - 2008
Ready Pac July 2003 - July 2007
Tower Automotive 2002 - 2003
Intersil March 1998 - August 2002
Skills
Employee Relations, Recruiting, Executive Pay, Employee Benefits, Leadership, Executive Coaching, Payroll, Organizational..., Performance Management, Succession Planning, Leadership Development, Talent Management, Talent Acquisition, Employee Engagement, Coaching, Deferred Compensation, Training, Change Management, Temporary Placement, HRIS, Human Resources, Internet Recruiting, PeopleSoft, Personnel Management, Strategy, Temporary Staffing, Workforce Planning, Hiring, Management
Education
Florida International University 1983 — 1986
BA
Jim Brittain Jim Brittain's PRC Experience December 1999 - June 2008
Job Vice President, Engineering at Breakthrough Technology Group (BTG)
Industry Information Technology and Services
Experience
Breakthrough Technology Group (BTG) September 2013 - Present
Breakthrough Technology Group (BTG) April 2013 - September 2013
Breakthrough Technology Group (BTG) May 2012 - April 2013
Microsoft June 2008 - March 2012
PRC December 1999 - June 2008
Barry University June 1993 - December 1999
U.S. Coast Guard July 1985 - July 1992
Skills
Microsoft Exchange, Microsoft Certified..., MCITP, Active Directory, Windows Server, IIS, System Administration, DNS, Virtualization, Cluster, DHCP, Disaster Recovery, Servers, Storage, Hyper-V, Enterprise Architecture, Microsoft Technologies, SCOM, VMware, Windows, Lync Server 2010, Security, vSphere, Cisco Technologies, Storage Area Networks, TMG, NetApp, Cloud Computing, Citrix, Data Center, Architecture, SharePoint, Operating Systems, Powershell, Enterprise Software, Information Technology, IT Operations, SCCM, Firewalls, ITIL, Windows XP, VMware ESX, VPN, Server Architecture, Network Security, Group Policy, Windows 7, Blackberry Enterprise..., TCP/IP, Technical Support
Education
Barry University 1994 — 1999
B.S., Information Technology
Texas Wesleyan University 1983 — 1984
Breakthrough Technology Group (BTG) September 2013 - Present
Breakthrough Technology Group (BTG) April 2013 - September 2013
Breakthrough Technology Group (BTG) May 2012 - April 2013
Microsoft June 2008 - March 2012
PRC December 1999 - June 2008
Barry University June 1993 - December 1999
U.S. Coast Guard July 1985 - July 1992
Skills
Microsoft Exchange, Microsoft Certified..., MCITP, Active Directory, Windows Server, IIS, System Administration, DNS, Virtualization, Cluster, DHCP, Disaster Recovery, Servers, Storage, Hyper-V, Enterprise Architecture, Microsoft Technologies, SCOM, VMware, Windows, Lync Server 2010, Security, vSphere, Cisco Technologies, Storage Area Networks, TMG, NetApp, Cloud Computing, Citrix, Data Center, Architecture, SharePoint, Operating Systems, Powershell, Enterprise Software, Information Technology, IT Operations, SCCM, Firewalls, ITIL, Windows XP, VMware ESX, VPN, Server Architecture, Network Security, Group Policy, Windows 7, Blackberry Enterprise..., TCP/IP, Technical Support
Education
Barry University 1994 — 1999
B.S., Information Technology
Texas Wesleyan University 1983 — 1984
Avinash Mittapalli Avinash Mittapalli's PRC Experience July 2008 - August 2010
Job Application/Integration Architect at INC Research
Industry Pharmaceuticals
Experience
INC Research January 2012 - Present
INC Research August 2010 - July 2012
PRC July 2008 - August 2010
PRC November 2006 - July 2008
PRC September 2005 - October 2006
Florida International University 2003 - 2005
Axios Infotech Pvt. Ltd April 1998 - July 2000
Skills
Oracle Applications, Oracle HR, Oracle Discoverer, Oracle SQL, Oracle Financials, Oracle Reports, Oracle Portal, XML Publisher, Oracle Payroll, Oracle OTL, Oracle OA Framework, ADF, C#, VB.NET, VBA, VBScript, JavaScript, J2EE, Core Java, ColdFusion, Kronos, Kronos Workforce Connect, PHP, MySQL, SQL, SQL Server, Microsoft Office, AOL, Oracle E-Business Suite, Web Design, Web Development, Web Services, Web Applications, jQuery, AJAX, JDBC, JSP, Dojo, ASP.NET, Business Objects, SQL Server 2000-2008, SSIS, SSRS, Oracle SOA Suite, SOA, MDM, Siebel 8.x MDM, Crystal Reports, Data Warehousing, Database Design
Education
Florida International University 2000 — 2003
MS
Sathyabama University 1996 — 2000
BE
National Institute of Information Technology Chennai 1997 — 1999
Diploma
St. Marys College 1994 — 1996
+2
Sree Balaji High School 1992 — 1994
High School
Sujatha High School 1989 — 1992
St. Josephs High School 1987 — 1989
St. Josephs Convent School 1985 — 1987
INC Research January 2012 - Present
INC Research August 2010 - July 2012
PRC July 2008 - August 2010
PRC November 2006 - July 2008
PRC September 2005 - October 2006
Florida International University 2003 - 2005
Axios Infotech Pvt. Ltd April 1998 - July 2000
Skills
Oracle Applications, Oracle HR, Oracle Discoverer, Oracle SQL, Oracle Financials, Oracle Reports, Oracle Portal, XML Publisher, Oracle Payroll, Oracle OTL, Oracle OA Framework, ADF, C#, VB.NET, VBA, VBScript, JavaScript, J2EE, Core Java, ColdFusion, Kronos, Kronos Workforce Connect, PHP, MySQL, SQL, SQL Server, Microsoft Office, AOL, Oracle E-Business Suite, Web Design, Web Development, Web Services, Web Applications, jQuery, AJAX, JDBC, JSP, Dojo, ASP.NET, Business Objects, SQL Server 2000-2008, SSIS, SSRS, Oracle SOA Suite, SOA, MDM, Siebel 8.x MDM, Crystal Reports, Data Warehousing, Database Design
Education
Florida International University 2000 — 2003
MS
Sathyabama University 1996 — 2000
BE
National Institute of Information Technology Chennai 1997 — 1999
Diploma
St. Marys College 1994 — 1996
+2
Sree Balaji High School 1992 — 1994
High School
Sujatha High School 1989 — 1992
St. Josephs High School 1987 — 1989
St. Josephs Convent School 1985 — 1987
Christopher Mandic Christopher Mandic's PRC Experience February 2005 - December 2006
Job Senior HCM Sales Consultant at Oracle
Industry Computer Software
Experience
Oracle June 2012 - Present
Taleo (Acquired by Oracle) October 2010 - June 2012
Learn.com (Acquired by Taleo) December 2006 - October 2010
PRC February 2005 - December 2006
Skills
SaaS, Salesforce.com, Solution Selling, Content Management, Enterprise Software, Sales Process
Education
Florida Atlantic University 2006 — 2009
BA, Business Management
Broward College 2004 — 2006
AA, Mass Communications
Oracle June 2012 - Present
Taleo (Acquired by Oracle) October 2010 - June 2012
Learn.com (Acquired by Taleo) December 2006 - October 2010
PRC February 2005 - December 2006
Skills
SaaS, Salesforce.com, Solution Selling, Content Management, Enterprise Software, Sales Process
Education
Florida Atlantic University 2006 — 2009
BA, Business Management
Broward College 2004 — 2006
AA, Mass Communications
Roger Bradford Roger Bradford's PRC Experience August 1996 - October 1997
Job Technical Editing Specialist at EDS
Industry Information Technology and Services
Experience
EDS October 1997 - Present
PRC August 1996 - October 1997
Education
Brigham Young University
BA Communications, Economics; Ancient Studies
EDS October 1997 - Present
PRC August 1996 - October 1997
Education
Brigham Young University
BA Communications, Economics; Ancient Studies
Brenda Basham Brenda Basham's PRC Experience August 2008 - March 2009
Job Retail Professional
Industry Retail
Experience
Macy's 2010 - 2011
PRC August 2008 - March 2009
Cyride May 2006 - August 2007
Gateway September 2002 - September 2003
Skills
Sales
Education
College of DuPage 2012 — 2012
Phlebotomy Certificate, 4.0
Iowa Central Community College 2006 — 2007
Clinical Laboratory Science/Medical Technology/Technologist, 3.5
Western Iowa Tech Community College 2004 — 2006
General Education, 3.5
Macy's 2010 - 2011
PRC August 2008 - March 2009
Cyride May 2006 - August 2007
Gateway September 2002 - September 2003
Skills
Sales
Education
College of DuPage 2012 — 2012
Phlebotomy Certificate, 4.0
Iowa Central Community College 2006 — 2007
Clinical Laboratory Science/Medical Technology/Technologist, 3.5
Western Iowa Tech Community College 2004 — 2006
General Education, 3.5
Carol Villar's PRC Experience October 2000 - July 2009
Job Consultant
Industry Information Technology and Services
Experience
BMW Car Club of America Sierra Chapter January 2011 - Present
wesfoto.com August 2011 - August 2015
The Art of Technology, Ltd. September 2010 - September 2014
Managed Networks, Inc. 2012 - June 2014
Litigation Technologies, LLC July 2009 - June 2014
FTC Team 6024 July 2013 - April 2014
PRC October 2000 - July 2009
Accenture August 1997 - October 2000
Racal Datacom January 1982 - March 1986
Skills
Microsoft Office, Analysis, Litigation Support, Document Management, Outlook, Legal Technology, Windows, Problem Solving, Troubleshooting, Microsoft Word, SharePoint, Microsoft Exchange, Vendor Management, Disaster Recovery, Project Management, Technical Support, Call Center, Requirements Analysis, Servers, Process Improvement, Training, Visio, Change Management, System Administration, Management, Program Management, SDLC, IT Management, Cross-functional Team..., Databases, Information Technology, IT Operations, Project Planning, Call Centers, Business Analysis, Help Desk Support, Security, Networking, Outsourcing, Leadership, Service Delivery, Requirements Gathering, IT Strategy, WordPress, Data Center, IT Service Management, Photoshop, Integration
Education
University of Miami
MBA, Business Administration and Management, General
Florida International University
BS, Computer Science
BMW Car Club of America Sierra Chapter January 2011 - Present
wesfoto.com August 2011 - August 2015
The Art of Technology, Ltd. September 2010 - September 2014
Managed Networks, Inc. 2012 - June 2014
Litigation Technologies, LLC July 2009 - June 2014
FTC Team 6024 July 2013 - April 2014
PRC October 2000 - July 2009
Accenture August 1997 - October 2000
Racal Datacom January 1982 - March 1986
Skills
Microsoft Office, Analysis, Litigation Support, Document Management, Outlook, Legal Technology, Windows, Problem Solving, Troubleshooting, Microsoft Word, SharePoint, Microsoft Exchange, Vendor Management, Disaster Recovery, Project Management, Technical Support, Call Center, Requirements Analysis, Servers, Process Improvement, Training, Visio, Change Management, System Administration, Management, Program Management, SDLC, IT Management, Cross-functional Team..., Databases, Information Technology, IT Operations, Project Planning, Call Centers, Business Analysis, Help Desk Support, Security, Networking, Outsourcing, Leadership, Service Delivery, Requirements Gathering, IT Strategy, WordPress, Data Center, IT Service Management, Photoshop, Integration
Education
University of Miami
MBA, Business Administration and Management, General
Florida International University
BS, Computer Science
Janet Slaughter's PRC Experience September 1999 - April 2007
Job
Industry Information Technology and Services
Experience
Cornerstone Marketing Services 2007 - Present
Rogers & Assoc January 2000 - Present
PRC September 1999 - April 2007
TRW Rack & Pinion Division January 1990 - October 1994
Education
East Tennessee State University
BS
Cornerstone Marketing Services 2007 - Present
Rogers & Assoc January 2000 - Present
PRC September 1999 - April 2007
TRW Rack & Pinion Division January 1990 - October 1994
Education
East Tennessee State University
BS
Deron Yates's PRC Experience 1993 - 1995
Job Senior Technical Analyst at Sheffield Scientific
Industry Utilities
Experience
Sheffield Scientific November 2013 - Present
Florida Powerline, Inc. August 2005 - Present
FPL May 2008 - November 2013
FPL May 2003 - May 2008
JM Family Enterprises October 2000 - February 2003
Mayor's Jewelers August 1999 - October 2000
Andrx Pharmaceuticals 2000 - 2000
NCCI August 1996 - July 1999
Bellsouth 1995 - 1996
PRC 1993 - 1995
Skills
Disaster Recovery, Troubleshooting, Cisco Technologies, Leadership, Data Center, Oracle, Storage, IT Strategy, Management, SAN, Unix, Project Management, Networking, Vendor Management, Storage Area Networks, Technical Support, ITIL, Integration, Enterprise Architecture, Network Design, Business Analysis, IT Management, Information Technology, Windows, Infrastructure, IT Service Management, Solution Architecture, Data Migration, Security, Visio, SharePoint, SDLC
Education
Individual certifications 2006 — 2006
Brocade
Broward College 1993 — 1995
Information Systems
Virginia Commonwealth University - School of Business 1978 — 1983
Hermitage High School 1974 — 1978
Sheffield Scientific November 2013 - Present
Florida Powerline, Inc. August 2005 - Present
FPL May 2008 - November 2013
FPL May 2003 - May 2008
JM Family Enterprises October 2000 - February 2003
Mayor's Jewelers August 1999 - October 2000
Andrx Pharmaceuticals 2000 - 2000
NCCI August 1996 - July 1999
Bellsouth 1995 - 1996
PRC 1993 - 1995
Skills
Disaster Recovery, Troubleshooting, Cisco Technologies, Leadership, Data Center, Oracle, Storage, IT Strategy, Management, SAN, Unix, Project Management, Networking, Vendor Management, Storage Area Networks, Technical Support, ITIL, Integration, Enterprise Architecture, Network Design, Business Analysis, IT Management, Information Technology, Windows, Infrastructure, IT Service Management, Solution Architecture, Data Migration, Security, Visio, SharePoint, SDLC
Education
Individual certifications 2006 — 2006
Brocade
Broward College 1993 — 1995
Information Systems
Virginia Commonwealth University - School of Business 1978 — 1983
Hermitage High School 1974 — 1978
Nicole Boutillette's PRC Experience Customer Service RepresentativeStartekDecember 2005 - February 2006
Job Teleservices Representative at PRC
Industry Wireless
Experience
PRC Customer Service RepresentativeStartekDecember 2005 - February 2006
Sears November 2005 - December 2005
Education
Colorado Mesa University 2005 — 2006
PRC Customer Service RepresentativeStartekDecember 2005 - February 2006
Sears November 2005 - December 2005
Education
Colorado Mesa University 2005 — 2006
Mark Champ's PRC Experience November 2006 - February 2008
Job Account Manager at Yodle
Industry Telecommunications
Experience
Yodle July 2010 - Present
Convergys July 2008 - May 2010
PRC November 2006 - February 2008
MCI 1998 - 2004
MCI Telecommunications 1998 - 2004
MCI/Verizon 1989 - 2004
MCI / Worldcom 1989 - 2004
MCI Communications 1989 - 2004
Skills
Team Building, Training, Selling, Call Center, Salesforce.com, Vendor Management, Customer Experience, Sales, Continuous Improvement, Telecommunications, CRM, Account Management, Process Improvement, Customer Retention, Customer Satisfaction, Call Centers, Sales Operations, Sales Management, Customer Service, Negotiation, Leadership
Education
Briar Cliff University 1980 — 1983
Bachelor of Arts, History/Secondary Education
Briar Cliff University
BA, History
Yodle July 2010 - Present
Convergys July 2008 - May 2010
PRC November 2006 - February 2008
MCI 1998 - 2004
MCI Telecommunications 1998 - 2004
MCI/Verizon 1989 - 2004
MCI / Worldcom 1989 - 2004
MCI Communications 1989 - 2004
Skills
Team Building, Training, Selling, Call Center, Salesforce.com, Vendor Management, Customer Experience, Sales, Continuous Improvement, Telecommunications, CRM, Account Management, Process Improvement, Customer Retention, Customer Satisfaction, Call Centers, Sales Operations, Sales Management, Customer Service, Negotiation, Leadership
Education
Briar Cliff University 1980 — 1983
Bachelor of Arts, History/Secondary Education
Briar Cliff University
BA, History
Glen Lerner's PRC Experience May 2006 - October 2007
Job Global Compensation & Total Rewards Leader
Industry Human Resources
Experience
iNCENT CONSULTING GROUP September 2014 - Present
World Fuel Services October 2007 - September 2014
PRC May 2006 - October 2007
Broadspire 2005 - 2006
City of Boca Raton May 2000 - May 2005
Skills
Executive Compensation..., Deferred Compensation, HRIS, Employee Benefits, Human Resources, Personnel Management, Executive Pay, Benefits Administration, Employee Relations, HRIS Database Management, Performance Management, Workforce Planning, Organizational..., Job Analysis, Incentive Programs, Compensation Structures, Recruiting, Data Analysis, Job Descriptions, Sales Compensation, Strategy, Succession Planning, HR Policies, FMLA, Organizational Design, Management, Training, Onboarding, Leadership, PeopleSoft, Vendor Management, Job Evaluation, Salary, Project Management, Policy, Business Process, FLSA, Stocks, Budgets, Market Pricing, Employment Law, Employee Handbooks, Global Compensation, Benefits Negotiation, Oracle HR, Compensation, Compensat, Total Rewards Strategies, Financial Analysis, Financial Modeling
Education
Valdosta State University 1998 — 2000
MS
Florida Atlantic University 1993 — 1999
BA
iNCENT CONSULTING GROUP September 2014 - Present
World Fuel Services October 2007 - September 2014
PRC May 2006 - October 2007
Broadspire 2005 - 2006
City of Boca Raton May 2000 - May 2005
Skills
Executive Compensation..., Deferred Compensation, HRIS, Employee Benefits, Human Resources, Personnel Management, Executive Pay, Benefits Administration, Employee Relations, HRIS Database Management, Performance Management, Workforce Planning, Organizational..., Job Analysis, Incentive Programs, Compensation Structures, Recruiting, Data Analysis, Job Descriptions, Sales Compensation, Strategy, Succession Planning, HR Policies, FMLA, Organizational Design, Management, Training, Onboarding, Leadership, PeopleSoft, Vendor Management, Job Evaluation, Salary, Project Management, Policy, Business Process, FLSA, Stocks, Budgets, Market Pricing, Employment Law, Employee Handbooks, Global Compensation, Benefits Negotiation, Oracle HR, Compensation, Compensat, Total Rewards Strategies, Financial Analysis, Financial Modeling
Education
Valdosta State University 1998 — 2000
MS
Florida Atlantic University 1993 — 1999
BA
Brent Vanderwood's PRC Experience 1985 - 2000
Job Retired Public Safety Systems Project Manager
Industry Computer Software
Experience
Retired from Motorola Solutions June 2000 - July 2011
Motorola Solutions 2000 - July 2011
Litton PRC Public Sector 1996 - 2000
PRC Public Sector 1996 - 2000
Northrop Grumman (formerly PRC) 1985 - 2000
PRC 1985 - 2000
Education
California State University-Fullerton 1975 — 1976
BA, Political Science
Retired from Motorola Solutions June 2000 - July 2011
Motorola Solutions 2000 - July 2011
Litton PRC Public Sector 1996 - 2000
PRC Public Sector 1996 - 2000
Northrop Grumman (formerly PRC) 1985 - 2000
PRC 1985 - 2000
Education
California State University-Fullerton 1975 — 1976
BA, Political Science
Steve Gannon's PRC Experience 2004 - 2007
Job Senior Telecom Specialist at Ryder
Industry Telecommunications
Experience
Ryder 2008 - Present
PRC 2004 - 2007
Tiffany & Co 2001 - 2004
Avaya 1998 - 2001
Academic Management Services 1996 - 1998
Phoenix Life Insurance Company 1989 - 1996
Skills
Project Management, Vendor Management, Call Center, Avaya, Telecommunications, VoIP, Process Improvement, PMP, Troubleshooting, Disaster Recovery, Telephony, Contact Centers
Education
Community College of Rhode Island
Ryder 2008 - Present
PRC 2004 - 2007
Tiffany & Co 2001 - 2004
Avaya 1998 - 2001
Academic Management Services 1996 - 1998
Phoenix Life Insurance Company 1989 - 1996
Skills
Project Management, Vendor Management, Call Center, Avaya, Telecommunications, VoIP, Process Improvement, PMP, Troubleshooting, Disaster Recovery, Telephony, Contact Centers
Education
Community College of Rhode Island
Sunil Koppa's PRC Experience 1996 - 1998
Job Business Unit IT Leader
Industry Information Technology and Services
Experience
World Fuel Services 2011 - Present
World Fuel Services 2007 - 2011
Thyssen Krupp Elevators 2005 - 2006
Oracle Corporation 1998 - 2006
MasTec 1999 - 2001
PRC 1996 - 1998
Skills
ERP, CRM, Business Analysis, Business Intelligence, Business Process, Distributed Teams, IT Management, Integration, Leadership, Management, Oracle, Oracle Applications, Oracle E-Business Suite, PL/SQL, Performance Tuning, Process Improvement, SDLC, Software Project..., Data Warehousing, Project Managers, Requirements Analysis, Software Development, Vendor Management, Business Process..., Project Management, Agile Methodologies, Databases, Team Leadership, Program Management, Enterprise Software, Project Portfolio...
Education
University of Wyoming 1994 — 1996
MS, Finance
Bangalore University 1985 — 1990
BE, Electronics
World Fuel Services 2011 - Present
World Fuel Services 2007 - 2011
Thyssen Krupp Elevators 2005 - 2006
Oracle Corporation 1998 - 2006
MasTec 1999 - 2001
PRC 1996 - 1998
Skills
ERP, CRM, Business Analysis, Business Intelligence, Business Process, Distributed Teams, IT Management, Integration, Leadership, Management, Oracle, Oracle Applications, Oracle E-Business Suite, PL/SQL, Performance Tuning, Process Improvement, SDLC, Software Project..., Data Warehousing, Project Managers, Requirements Analysis, Software Development, Vendor Management, Business Process..., Project Management, Agile Methodologies, Databases, Team Leadership, Program Management, Enterprise Software, Project Portfolio...
Education
University of Wyoming 1994 — 1996
MS, Finance
Bangalore University 1985 — 1990
BE, Electronics
Howard Campbell's PRC Experience 1997 - 1998
Job System Administrator at Colorado State UniversityPueblo
Industry Computer Networking
Experience
Colorado State University-Pueblo Maintenance TechPRC1997 - 1998
PRC 1997 - 1998
Skills
VMware, DNS, Active Directory, System Administration, DHCP, Windows Server, Servers, Firewalls, VMware View, Windows 7, Windows XP Pro, Storage Area Networks, HP Lefthand Networks SAN, Dell Compellent SAN, Tegile Zebi SAN, Network Administration, Network Security, Windows XP, Microsoft Exchange, Computer Hardware, Cisco Technologies, Troubleshooting, Software Installation
Education
Colorado State University-Pueblo 1999 — 2002
Bachelor's degree, Computer Information Systems
Colorado State University-Pueblo Maintenance TechPRC1997 - 1998
PRC 1997 - 1998
Skills
VMware, DNS, Active Directory, System Administration, DHCP, Windows Server, Servers, Firewalls, VMware View, Windows 7, Windows XP Pro, Storage Area Networks, HP Lefthand Networks SAN, Dell Compellent SAN, Tegile Zebi SAN, Network Administration, Network Security, Windows XP, Microsoft Exchange, Computer Hardware, Cisco Technologies, Troubleshooting, Software Installation
Education
Colorado State University-Pueblo 1999 — 2002
Bachelor's degree, Computer Information Systems
Michealle EdwardsLindo's PRC Experience May 2001 - October 2008
Job Project Manager at WorldAvenue
Industry Information Technology and Services
Experience
WorldAvenue November 2008 - Present
PRC May 2001 - October 2008
Education
Florida Atlantic University 1996 — 2001
BA, Business w/ concentration in MIS
WorldAvenue November 2008 - Present
PRC May 2001 - October 2008
Education
Florida Atlantic University 1996 — 2001
BA, Business w/ concentration in MIS
Lee B. Weiss's PRC Experience August 2000 - August 2012
Job Senior Client Services Manager at Alorica
Industry Information Technology and Services
Experience
Alorica July 2014 - Present
Fidelity National Information Services January 2013 - April 2013
PRC August 2000 - August 2012
First Data Merchant Services 1998 - 2000
First Data Merchant Services 1994 - 1998
NaBanco/First Data Merchant Services 1993 - 1994
The Waldec Group May 1992 - January 1993
Skills
Business Analysis, Software Product..., Software Design, Software Quality..., Call Center Operations, Credit Cards, Hospitality Industry, Microsoft Office, Instructor-led Training, Team Leadership, Technical Subject Matter, Software Documentation, Technical Documentation, Vendor Management, Process Improvement, Requirements Analysis, Contact Centers, IVR, Software Project..., MS Project, Disaster Recovery, Visio, Troubleshooting, Technical Support, SQL, Systems Analysis, Quality Assurance, Call Center, SDLC, Mentoring Of Staff, Peer Mentoring, User Experience, Call Centers, Management, Analysis, Databases, Project Management, Training, CRM, Testing, Program Management, Telecommunications, Integration, Outsourcing, Business Process..., Business Requirements, IT Management, Project Portfolio...
Education
Broward Community College 1977 — 2006
Software Development
Alorica July 2014 - Present
Fidelity National Information Services January 2013 - April 2013
PRC August 2000 - August 2012
First Data Merchant Services 1998 - 2000
First Data Merchant Services 1994 - 1998
NaBanco/First Data Merchant Services 1993 - 1994
The Waldec Group May 1992 - January 1993
Skills
Business Analysis, Software Product..., Software Design, Software Quality..., Call Center Operations, Credit Cards, Hospitality Industry, Microsoft Office, Instructor-led Training, Team Leadership, Technical Subject Matter, Software Documentation, Technical Documentation, Vendor Management, Process Improvement, Requirements Analysis, Contact Centers, IVR, Software Project..., MS Project, Disaster Recovery, Visio, Troubleshooting, Technical Support, SQL, Systems Analysis, Quality Assurance, Call Center, SDLC, Mentoring Of Staff, Peer Mentoring, User Experience, Call Centers, Management, Analysis, Databases, Project Management, Training, CRM, Testing, Program Management, Telecommunications, Integration, Outsourcing, Business Process..., Business Requirements, IT Management, Project Portfolio...
Education
Broward Community College 1977 — 2006
Software Development
Tyler Wyman's PRC Experience January 2007 - July 2008
Job Workforce Manager with Colorado Springs Utilities
Industry Financial Services
Experience
Colorado Springs Utilities January 2014 - Present
MoneyGram International August 2013 - January 2014
T Rowe Price August 2008 - August 2013
PRC January 2007 - July 2008
DIRECTV July 2006 - December 2006
Bank of America June 2002 - July 2006
Skills
Scheduling, Forecasting, Negotiation, Auditing, Process Writing, Call Center, Troubleshooting, Planning, Statistics, IEX, Workforce Management, Process Improvement, Vendor Management, Avaya, Data Analysis, Visio, Excel, Customer Satisfaction, Change Management, Metrics, Operations Management, Analysis, Coaching, Vendor Relations, PowerPoint, Customer Relations, Access, Documentation, Microsoft Office, Telecommunications, Outlook, Strategic Planning, Problem Solving, MS Project, Word, Team Building, Performance Management, Program Management, Process Engineering, Leadership Development, Business Process..., Financial Analysis, Mentoring, Requirements Analysis, Databases, Outsourcing, Call Centers, Software Documentation, Management, Microsoft Excel
Education
Colorado Technical University 2010 — 2011
Masters of Science, Database Management, 4.0
Colorado Technical University 2006 — 2011
Master of Science (MS), Computer Science, 3.9
Pikes Peak Community College 1997 — 1999
Associate of Science (AS), Computer Science, 3.9
Colorado Springs Utilities January 2014 - Present
MoneyGram International August 2013 - January 2014
T Rowe Price August 2008 - August 2013
PRC January 2007 - July 2008
DIRECTV July 2006 - December 2006
Bank of America June 2002 - July 2006
Skills
Scheduling, Forecasting, Negotiation, Auditing, Process Writing, Call Center, Troubleshooting, Planning, Statistics, IEX, Workforce Management, Process Improvement, Vendor Management, Avaya, Data Analysis, Visio, Excel, Customer Satisfaction, Change Management, Metrics, Operations Management, Analysis, Coaching, Vendor Relations, PowerPoint, Customer Relations, Access, Documentation, Microsoft Office, Telecommunications, Outlook, Strategic Planning, Problem Solving, MS Project, Word, Team Building, Performance Management, Program Management, Process Engineering, Leadership Development, Business Process..., Financial Analysis, Mentoring, Requirements Analysis, Databases, Outsourcing, Call Centers, Software Documentation, Management, Microsoft Excel
Education
Colorado Technical University 2010 — 2011
Masters of Science, Database Management, 4.0
Colorado Technical University 2006 — 2011
Master of Science (MS), Computer Science, 3.9
Pikes Peak Community College 1997 — 1999
Associate of Science (AS), Computer Science, 3.9
Bob Ditchik's PRC Experience September 1982 - 1987
Job Owner, DNA Business Operations
Industry Management Consulting
Experience
DNA Business Operations 1991 - Present
Northrop Grumman Information Systems October 1987 - February 1991
PRC September 1982 - 1987
Skills
SOX, Financial Management, Process Improvement, Financial Reporting, Analysis, Budgeting, Accounting, Excel, Business Management, Accounts Receivable, Managerial Finance, Forecasting, Management, Change Management, Internal Audit, Team Building, Microsoft Excel, Budgets, Team Leadership, Six Sigma, Auditing, Leadership, Contract Management, Management Consulting, Earned Value Management, Finance, ERP, Project Planning, Program Management, Strategic Planning, Business Process..., Operations Management, Strategic Financial..., Cross-functional Team..., Sarbanes-Oxley Act, Internal Controls, Income Statement, PMO, Mergers, Accounts Payable, Start-ups, Financial Analysis, Risk Management, Pricing, Human Resources, SAP, Business Strategy, PeopleSoft, Procurement, Negotiation
Education
Arizona State University 1980 — 1982
MBA, Finance
California Polytechnic State University-San Luis Obispo 1976 — 1980
Bachelor of Science, Biochemistry
DNA Business Operations 1991 - Present
Northrop Grumman Information Systems October 1987 - February 1991
PRC September 1982 - 1987
Skills
SOX, Financial Management, Process Improvement, Financial Reporting, Analysis, Budgeting, Accounting, Excel, Business Management, Accounts Receivable, Managerial Finance, Forecasting, Management, Change Management, Internal Audit, Team Building, Microsoft Excel, Budgets, Team Leadership, Six Sigma, Auditing, Leadership, Contract Management, Management Consulting, Earned Value Management, Finance, ERP, Project Planning, Program Management, Strategic Planning, Business Process..., Operations Management, Strategic Financial..., Cross-functional Team..., Sarbanes-Oxley Act, Internal Controls, Income Statement, PMO, Mergers, Accounts Payable, Start-ups, Financial Analysis, Risk Management, Pricing, Human Resources, SAP, Business Strategy, PeopleSoft, Procurement, Negotiation
Education
Arizona State University 1980 — 1982
MBA, Finance
California Polytechnic State University-San Luis Obispo 1976 — 1980
Bachelor of Science, Biochemistry
Joselyn Anthony's PRC Experience September 2000 - April 2005
Job Pharmacy Call Center Manager at CVS/Caremark
Industry Pharmaceuticals
Experience
CVS/Caremark Pharmacy ManagerPharmaCare Specialty Pharmacy2005 - Present
PRC September 2000 - April 2005
Echostar Satellite LLC February 1998 - August 2000
Education
Duquesne University 1993 — 1997
CVS/Caremark Pharmacy ManagerPharmaCare Specialty Pharmacy2005 - Present
PRC September 2000 - April 2005
Echostar Satellite LLC February 1998 - August 2000
Education
Duquesne University 1993 — 1997
Rea Dirks's PRC Experience June 2007 - July 2008
Job Senior Account Manager/Project Manager
Industry Outsourcing/Offshoring
Experience
Novo1-Dialog Direct 2013 - February 2015
Hilton Worldwide July 2009 - 2013
PRC June 2007 - July 2008
Ford Motor Credit Company March 2001 - August 2004
GTE/Verizon November 1996 - February 2001
Skills
Credit Cards, Assets Recovery, Project Management, Collections, Call Center Management, Operations Management, Call center start-up, Quality Monitoring, Third Party Vendor..., Vendor Management, Credit Card Collections..., Customer Service, Coaching Staff, Team Development, Team Building, Management, Training, Leadership, Team Leadership, Strategic Planning, Process Improvement, Customer Satisfaction, Sales, Program Management
Education
Dillard University
Grambling State University
University of Phoenix
Novo1-Dialog Direct 2013 - February 2015
Hilton Worldwide July 2009 - 2013
PRC June 2007 - July 2008
Ford Motor Credit Company March 2001 - August 2004
GTE/Verizon November 1996 - February 2001
Skills
Credit Cards, Assets Recovery, Project Management, Collections, Call Center Management, Operations Management, Call center start-up, Quality Monitoring, Third Party Vendor..., Vendor Management, Credit Card Collections..., Customer Service, Coaching Staff, Team Development, Team Building, Management, Training, Leadership, Team Leadership, Strategic Planning, Process Improvement, Customer Satisfaction, Sales, Program Management
Education
Dillard University
Grambling State University
University of Phoenix
Curtis Lee Hill, Jr., MBA's PRC Experience January 2009 - 2011
Job Orator and Doctoral Candidate at Capella University
Industry Consumer Services
Experience
Beacon Hill Staffing Group December 2014 - Present
Capella University December 2014 - Present
University of Phoenix January 2012 - November 2014
NEED - African American Male Mentoring September 2010 - July 2012
PRC January 2009 - 2011
GEO Foundation - 21st Century Charter School Colorado Springs November 2008 - January 2009
Lowe's Home Improvement November 2005 - August 2008
United Way of Central Indiana August 2005 - November 2005
Office of the Indiana Attorney General February 2001 - March 2005
IN ATG 2002 - 2005
Skills
Leadership, Public Speaking, Training, Research, Coaching, Strategic Planning, Leadership Development, Customer Service, Management, Program Management, Mentoring, Organizational Design, Organizational Structure, Team Building, Process Improvement, Employee Relations, Project Management, Budgets, Community Outreach, Organizational..., Team Leadership, Constituent Services, Client Liaison
Education
Capella University
Business Adminstration/Project Management
University of Phoenix 2007 — 2012
DM, Doctor of Management in Organizational Leadership
University of Phoenix 2005 — 2007
MBA, Business Administration
Wabash College 1991 — 1994
BA, Political Science
High School 1987 — 1990
Capella University
Beacon Hill Staffing Group December 2014 - Present
Capella University December 2014 - Present
University of Phoenix January 2012 - November 2014
NEED - African American Male Mentoring September 2010 - July 2012
PRC January 2009 - 2011
GEO Foundation - 21st Century Charter School Colorado Springs November 2008 - January 2009
Lowe's Home Improvement November 2005 - August 2008
United Way of Central Indiana August 2005 - November 2005
Office of the Indiana Attorney General February 2001 - March 2005
IN ATG 2002 - 2005
Skills
Leadership, Public Speaking, Training, Research, Coaching, Strategic Planning, Leadership Development, Customer Service, Management, Program Management, Mentoring, Organizational Design, Organizational Structure, Team Building, Process Improvement, Employee Relations, Project Management, Budgets, Community Outreach, Organizational..., Team Leadership, Constituent Services, Client Liaison
Education
Capella University
Business Adminstration/Project Management
University of Phoenix 2007 — 2012
DM, Doctor of Management in Organizational Leadership
University of Phoenix 2005 — 2007
MBA, Business Administration
Wabash College 1991 — 1994
BA, Political Science
High School 1987 — 1990
Capella University
Scott Messer's PRC Experience September 2007 - January 2012
Job Service Desk Tier II Analyst & Incident Mgmt at Alorica
Industry Information Technology and Services
Experience
Alorica January 2012 - Present
Self Employed 2000 - Present
PRC September 2007 - January 2012
Education
Art Institute of Fort Lauderdale 1996 — 2000
Bachelor’s Degree, Graphic Design & Animation
Alorica January 2012 - Present
Self Employed 2000 - Present
PRC September 2007 - January 2012
Education
Art Institute of Fort Lauderdale 1996 — 2000
Bachelor’s Degree, Graphic Design & Animation
Fred Etienne's PRC Experience January 2005 - June 2007
Job Broward Health
Industry Hospital & Health Care
Experience
Broward Health December 2010 - Present
IRT January 2009 - Present
PRC January 2005 - June 2007
Education
Florida Atlantic University 2007 — 2009
BS, Health Admin
Miami Dade College 2005 — 2007
A.A, Business Adminstration
Broward Health December 2010 - Present
IRT January 2009 - Present
PRC January 2005 - June 2007
Education
Florida Atlantic University 2007 — 2009
BS, Health Admin
Miami Dade College 2005 — 2007
A.A, Business Adminstration
Ken Cain's PRC Experience July 1995 - April 1997
Job Former Network Engineer at Verizon Business
Industry Telecommunications
Experience
UNIX and Linux Systems Administrator May 2015 - Present
Verizon Business December 1997 - May 2015
PRC July 1995 - April 1997
Lockheed Martin July 1988 - July 1995
Skills
Data Center, VMware, Linux, Network Security, Security, Unix, Integration, Solaris, Servers, Troubleshooting
Education
Colorado Technical University 1989 — 1995
Bachelor's degree, Computer Science
University of Colorado at Colorado Springs 1980 — 1990
No degree, Computer Science
UNIX and Linux Systems Administrator May 2015 - Present
Verizon Business December 1997 - May 2015
PRC July 1995 - April 1997
Lockheed Martin July 1988 - July 1995
Skills
Data Center, VMware, Linux, Network Security, Security, Unix, Integration, Solaris, Servers, Troubleshooting
Education
Colorado Technical University 1989 — 1995
Bachelor's degree, Computer Science
University of Colorado at Colorado Springs 1980 — 1990
No degree, Computer Science
Andrew Migut's PRC Experience January 2007 - Present
Job Systems Engineer at PRC
Industry Information Technology and Services
Experience
PRC January 2007 - Present
PRC Inc. October 1996 - Present
Education
Colorado College 1994 — 1998
PRC January 2007 - Present
PRC Inc. October 1996 - Present
Education
Colorado College 1994 — 1998
Abby Wirick's PRC Experience January 1998 - March 2008
Job M.S., Registered Mental Health Counselor Intern
Industry Mental Health Care
Experience
Big Bear Behavioral Health August 2015 - Present
BB&H Benefit Designs Inc March 2008 - Present
AMIkids Orlando July 2014 - June 2015
PRC January 1998 - March 2008
Skills
Lead Generation, Customer Relations, Coaching, Cold Calling, Account Management, New Business Development, Sales Management, Consultative Selling, Customer Satisfaction, Market Research, B2B, Sales Support, Selling, Customer Service, Sales Operations, Team Building, Leadership, Sales, Call Centers, Customer Retention, Direct Sales, Business Development, Sales Process, Customer Experience, Training, CRM, Solution Selling, Recruiting, Marketing, Community Outreach
Education
Capella University 2009 — 2015
Master’s Degree, Mental Health Counseling/Counselor
University of Central Florida 1994 — 1997
BA, Psychology
Rollins College 1993 — 1994
BA, Psychology
Chaminade-Madonna College Prep 1991 — 1993
Big Bear Behavioral Health August 2015 - Present
BB&H Benefit Designs Inc March 2008 - Present
AMIkids Orlando July 2014 - June 2015
PRC January 1998 - March 2008
Skills
Lead Generation, Customer Relations, Coaching, Cold Calling, Account Management, New Business Development, Sales Management, Consultative Selling, Customer Satisfaction, Market Research, B2B, Sales Support, Selling, Customer Service, Sales Operations, Team Building, Leadership, Sales, Call Centers, Customer Retention, Direct Sales, Business Development, Sales Process, Customer Experience, Training, CRM, Solution Selling, Recruiting, Marketing, Community Outreach
Education
Capella University 2009 — 2015
Master’s Degree, Mental Health Counseling/Counselor
University of Central Florida 1994 — 1997
BA, Psychology
Rollins College 1993 — 1994
BA, Psychology
Chaminade-Madonna College Prep 1991 — 1993
Nathan Gast's PRC Experience 2005 - 2008
Job Satellite Communications Systems Operator/Maintainer at United States Army
Industry Information Technology and Services
Experience
United States Army May 2009 - Present
PRC 2005 - 2008
Skills
Security Clearance, Networking, Customer Service, Research, Army, Military, Information Assurance, DoD, Active Directory, System Administration, Switches, Security+, Military Operations, COMSEC, Satellite Communications, Military Experience, Team Leadership, Leadership, Cloud Computing, Troubleshooting, Routers, Program Management, Microsoft Office, Network Administration, Command, Team Building, CompTIA, Security, Teaching, Defense, Telecommunications, Strategic Planning, Process Improvement, Windows Server, Network Security, Project Planning, Technical Support, Operational Planning, HTML, Management, Computer Network..., Training, Project Management, Microsoft Excel, Scuba Diving, Team Management, Train the Trainer, SATCOM, WAN
Education
Central Texas College 2013 — 2014
Associate's degree, General Studies
United States Army May 2009 - Present
PRC 2005 - 2008
Skills
Security Clearance, Networking, Customer Service, Research, Army, Military, Information Assurance, DoD, Active Directory, System Administration, Switches, Security+, Military Operations, COMSEC, Satellite Communications, Military Experience, Team Leadership, Leadership, Cloud Computing, Troubleshooting, Routers, Program Management, Microsoft Office, Network Administration, Command, Team Building, CompTIA, Security, Teaching, Defense, Telecommunications, Strategic Planning, Process Improvement, Windows Server, Network Security, Project Planning, Technical Support, Operational Planning, HTML, Management, Computer Network..., Training, Project Management, Microsoft Excel, Scuba Diving, Team Management, Train the Trainer, SATCOM, WAN
Education
Central Texas College 2013 — 2014
Associate's degree, General Studies
Jeffrey Barocas's PRC Experience August 1996 - April 2008
Job Vice President IT Operations at C3/CustomerContactChannels, Inc.
Industry Information Technology and Services
Experience
C3/CustomerContactChannels, Inc. July 2010 - Present
United Data Technologies September 2008 - May 2011
Signature Consultants, LLC April 2008 - September 2008
PRC August 1996 - April 2008
Precision Response Corporation 1996 - 2008
Skills
Disaster Recovery, IT Service Delivery, Process Improvement, Vendor Management, Outsourcing, Data Center, Citrix, SaaS, Project Management, Business Intelligence, Servers, Call Centers, IT Operations, PMP, IT Service Management, Service Delivery, Workforce Management, BPO, Call Center, VMware, Help Desk Support, Cisco Technologies, Virtualization, Program Management, Telecommunications, Integration, System Administration, IT Strategy, Active Directory, SDLC, Troubleshooting, Change Management, Enterprise Architecture, IT Management, Strategic Technology..., Offshoring, Business Analysis, Cloud Computing, Operations Management, Business Process..., Call Center Development, CRM, Security, Project Portfolio..., Professional Services
Education
Life 1974 — 2012
People
City University of New York-Brooklyn College 1974 — 1976
Psycology
C3/CustomerContactChannels, Inc. July 2010 - Present
United Data Technologies September 2008 - May 2011
Signature Consultants, LLC April 2008 - September 2008
PRC August 1996 - April 2008
Precision Response Corporation 1996 - 2008
Skills
Disaster Recovery, IT Service Delivery, Process Improvement, Vendor Management, Outsourcing, Data Center, Citrix, SaaS, Project Management, Business Intelligence, Servers, Call Centers, IT Operations, PMP, IT Service Management, Service Delivery, Workforce Management, BPO, Call Center, VMware, Help Desk Support, Cisco Technologies, Virtualization, Program Management, Telecommunications, Integration, System Administration, IT Strategy, Active Directory, SDLC, Troubleshooting, Change Management, Enterprise Architecture, IT Management, Strategic Technology..., Offshoring, Business Analysis, Cloud Computing, Operations Management, Business Process..., Call Center Development, CRM, Security, Project Portfolio..., Professional Services
Education
Life 1974 — 2012
People
City University of New York-Brooklyn College 1974 — 1976
Psycology
Frank Grimes's PRC Experience District DStore ManagerHalloween AdventureAugust 2004 - November 2004
Job QA Supervisor at PRC
Industry Consumer Services
Experience
PRC District DStore ManagerHalloween AdventureAugust 2004 - November 2004
Education
Community College of Allegheny County 1985 — 1987
PRC District DStore ManagerHalloween AdventureAugust 2004 - November 2004
Education
Community College of Allegheny County 1985 — 1987
Darrell Richards's PRC Experience 1981 - 1995
Job Project Manager at TriTech Software Systems
Industry Information Technology and Services
Experience
TriTech Software Systems February 2015 - Present
Tiburon 2001 - 2015
Gartner Group 1999 - 2001
Unisys 1995 - 1999
PRC 1981 - 1995
PRC Public Sector 1981 - 1995
Skills
Public Safety, Team Leadership, Emergency Services, Security, Public Speaking, Integration, Emergency Management, Agile Methodologies, Enforcement, Program Management, Team Building, Supervisory Skills, Requirements Analysis, Police, Training, Process Improvement, SaaS, Visio, Surveillance, Homeland Security, PMP, Product Management, Government, Biometrics, Cross-functional Team..., Disaster Response, RFP, Proposal Writing, Software Project..., SDLC, PMO, Software Documentation, System Architecture
Education
California State University-Fullerton
Computer Science
TriTech Software Systems February 2015 - Present
Tiburon 2001 - 2015
Gartner Group 1999 - 2001
Unisys 1995 - 1999
PRC 1981 - 1995
PRC Public Sector 1981 - 1995
Skills
Public Safety, Team Leadership, Emergency Services, Security, Public Speaking, Integration, Emergency Management, Agile Methodologies, Enforcement, Program Management, Team Building, Supervisory Skills, Requirements Analysis, Police, Training, Process Improvement, SaaS, Visio, Surveillance, Homeland Security, PMP, Product Management, Government, Biometrics, Cross-functional Team..., Disaster Response, RFP, Proposal Writing, Software Project..., SDLC, PMO, Software Documentation, System Architecture
Education
California State University-Fullerton
Computer Science
Doug Zanella's PRC Experience January 2000 - Present
Job VPPricing
Industry Financial Services
Experience
PRC January 2000 - Present
Skills
Team Management, Pricing Analysis, Operations Management, Portfolio Management, Organizational..., Negotiation, Management, New Business Development, Process Improvement, Business Development, Vendor Management, Marketing
Education
Chapman University
PRC January 2000 - Present
Skills
Team Management, Pricing Analysis, Operations Management, Portfolio Management, Organizational..., Negotiation, Management, New Business Development, Process Improvement, Business Development, Vendor Management, Marketing
Education
Chapman University
Mark Mingrone's PRC Experience December 2002 - September 2010
Job Sr. Business Solution Analyst at Apria Healthcare
Industry Hospital & Health Care
Experience
Apria Healthcare July 2015 - Present
Apria Healthcare November 2014 - Present
Apria Healthcare June 2014 - October 2014
Apria Healthcare March 2012 - May 2014
Apria Healthcare July 2011 - February 2012
Self Employed April 2011 - July 2011
PRC an Alorica Company May 2010 - April 2011
PRC December 2002 - September 2010
PRC an Alorica Company September 2009 - April 2010
PRC October 2000 - November 2001
Skills
Training, Process Improvement, Team Building, Staff Development, Time Management, Workshop Facilitation, Managerial Skills, Call Center, Training Delivery, Coaching, Instructional Design, Customer Satisfaction, Leadership, Customer Service, Operations Management, Change Management, Organizational..., Leadership Development, Team Leadership, Quality Assurance, Call Centers, Program Management, Employee Training, Performance Management, Business Process..., Management, Software Documentation, Customer Experience, Customer Retention
Education
Duquesne University 1984 — 1986
Master of Arts (M.A.), Socilogy
Duquesne University 1982 — 1984
Bachelor of Arts (B.A.), Sociology
Kent State University 1979 — 1982
Apria Healthcare July 2015 - Present
Apria Healthcare November 2014 - Present
Apria Healthcare June 2014 - October 2014
Apria Healthcare March 2012 - May 2014
Apria Healthcare July 2011 - February 2012
Self Employed April 2011 - July 2011
PRC an Alorica Company May 2010 - April 2011
PRC December 2002 - September 2010
PRC an Alorica Company September 2009 - April 2010
PRC October 2000 - November 2001
Skills
Training, Process Improvement, Team Building, Staff Development, Time Management, Workshop Facilitation, Managerial Skills, Call Center, Training Delivery, Coaching, Instructional Design, Customer Satisfaction, Leadership, Customer Service, Operations Management, Change Management, Organizational..., Leadership Development, Team Leadership, Quality Assurance, Call Centers, Program Management, Employee Training, Performance Management, Business Process..., Management, Software Documentation, Customer Experience, Customer Retention
Education
Duquesne University 1984 — 1986
Master of Arts (M.A.), Socilogy
Duquesne University 1982 — 1984
Bachelor of Arts (B.A.), Sociology
Kent State University 1979 — 1982
Johnathan Frost's PRC Experience November 2007 - September 2013
Job Site Support Technician at Choctaw Casino Resort
Industry Telecommunications
Experience
Choctaw Casino Resort June 2013 - Present
PRC November 2007 - September 2013
NEXLINX October 2007 - November 2008
Skills
Avaya, Vendor Management, Active Directory, Disaster Recovery, Windows Server, VMware, VPN, Call Center, Servers, Citrix, System Administration, Troubleshooting, Data Center, DHCP, Technical Support, XP, Cisco Technologies, DNS, Help Desk Support, Switches, LAN-WAN, Operating Systems, Networking, BMC Remedy, Software Installation, Routers, Microsoft Exchange, Computer Hardware, Group Policy, Call Centers, Norton Ghost, TCP/IP, Windows 7, Network Security, Windows XP, VoIP, Software Documentation, Contact Centers, IT Operations, Security, Hardware, Network Engineering, Visio
Education
Kiamichi Technology Center-Durant 2005 — 2007
it essentials, CCNA 1, Computer Installation and Repair Technology/Technician, 4.0
Choctaw Casino Resort June 2013 - Present
PRC November 2007 - September 2013
NEXLINX October 2007 - November 2008
Skills
Avaya, Vendor Management, Active Directory, Disaster Recovery, Windows Server, VMware, VPN, Call Center, Servers, Citrix, System Administration, Troubleshooting, Data Center, DHCP, Technical Support, XP, Cisco Technologies, DNS, Help Desk Support, Switches, LAN-WAN, Operating Systems, Networking, BMC Remedy, Software Installation, Routers, Microsoft Exchange, Computer Hardware, Group Policy, Call Centers, Norton Ghost, TCP/IP, Windows 7, Network Security, Windows XP, VoIP, Software Documentation, Contact Centers, IT Operations, Security, Hardware, Network Engineering, Visio
Education
Kiamichi Technology Center-Durant 2005 — 2007
it essentials, CCNA 1, Computer Installation and Repair Technology/Technician, 4.0
Jaunapha Gibson's PRC Experience February 2007 - Present
Job Senior IT Supervisor
Industry Information Technology and Services
Experience
Echostar April 2009 - Present
PRC February 2007 - Present
Precision Response Corporation 2007 - 2008
Education
Baylor University 1996 — 1997
Echostar April 2009 - Present
PRC February 2007 - Present
Precision Response Corporation 2007 - 2008
Education
Baylor University 1996 — 1997
Carolyn Culligan's PRC Experience November 1996 - November 1997
Job Senior DBA Specialist at The Hartford
Industry Health, Wellness and Fitness
Experience
The Hartford November 1997 - Present
The Hartford Financial Services Group 1997 - 2004
PRC November 1996 - November 1997
Independent DBA Consultant November 1995 - November 1996
Price Waterhouse Management Consultants November 1992 - November 1995
Travelers Insurance November 1990 - November 1992
Anderson Consultiing May 1990 - November 1990
Skills
SDLC, Disaster Recovery, Enterprise Architecture, Requirements Analysis, Databases
Education
The Graduate Institute 2012 — 2014
Integrative Health and Healing
Bryant University
BA, Computer Information Systems
Saint Joseph College
Masters, Nutrition
Yale University
Doctorate, Nutrition
The Hartford November 1997 - Present
The Hartford Financial Services Group 1997 - 2004
PRC November 1996 - November 1997
Independent DBA Consultant November 1995 - November 1996
Price Waterhouse Management Consultants November 1992 - November 1995
Travelers Insurance November 1990 - November 1992
Anderson Consultiing May 1990 - November 1990
Skills
SDLC, Disaster Recovery, Enterprise Architecture, Requirements Analysis, Databases
Education
The Graduate Institute 2012 — 2014
Integrative Health and Healing
Bryant University
BA, Computer Information Systems
Saint Joseph College
Masters, Nutrition
Yale University
Doctorate, Nutrition
Sekayi Brown's PRC Experience March 2006 - May 2008
Job Consultant/CEO at Elite Security Concepts & Services
Industry Security and Investigations
Experience
Elite Security Concepts & Services June 2009 - Present
Free & Independent Apostolic Church Organization January 2001 - Present
PRC March 2006 - May 2008
Education
Campbell University 2004 — 2008
Elite Security Concepts & Services June 2009 - Present
Free & Independent Apostolic Church Organization January 2001 - Present
PRC March 2006 - May 2008
Education
Campbell University 2004 — 2008
Sheerah Berry's PRC Experience October 2006 - June 2007
Job unemployed at n/a
Industry Insurance
Experience
n/a September 2012 - Present
Aetna June 2007 - September 2012
PRC October 2006 - June 2007
Miami-Dade County Public Schools August 2005 - April 2006
Wal-Mart March 2005 - August 2005
Kentucky Fried Chicken June 2004 - December 2004
Skills
Data Entry, Customer Service, Microsoft Office, Outlook, Customer Satisfaction, Microsoft Excel, Microsoft Word, PowerPoint, Access, Time Management, Training, Public Speaking, Sales, Event Planning, Leadership, Retail, Inventory Management, Filing, Research, Social Media
Education
MIRAMAR HIGH 1998 — 2002
DUPLOMA, N/A
Broward Community College
n/a, Clinical, Counseling and Applied Psychology
n/a September 2012 - Present
Aetna June 2007 - September 2012
PRC October 2006 - June 2007
Miami-Dade County Public Schools August 2005 - April 2006
Wal-Mart March 2005 - August 2005
Kentucky Fried Chicken June 2004 - December 2004
Skills
Data Entry, Customer Service, Microsoft Office, Outlook, Customer Satisfaction, Microsoft Excel, Microsoft Word, PowerPoint, Access, Time Management, Training, Public Speaking, Sales, Event Planning, Leadership, Retail, Inventory Management, Filing, Research, Social Media
Education
MIRAMAR HIGH 1998 — 2002
DUPLOMA, N/A
Broward Community College
n/a, Clinical, Counseling and Applied Psychology
Nicholas Piperis's PRC Experience December 1999 - March 2007
Job Senior Systems Engineer at Alorica
Industry Information Technology and Services
Experience
Alorica October 2009 - Present
Hollywood Media Corp March 2007 - October 2009
PRC December 1999 - March 2007
Commercial Services international February 1997 - December 1999
Lynn University January 1996 - February 1997
Skills
Active Directory, Disaster Recovery, System Administration, Citrix, IIS, VMware, Troubleshooting, VMware ESX, Data Center, Microsoft Operating..., Microsoft SQL Server, DHCP, TCP/IP, Windows 7, DNS, Servers, Microsoft Exchange, Windows Server, Virtualization, Group Policy, Powershell, Symantec Endpoint..., Websense, Enterprise Vault, XP, IT Operations, Firewalls, VPN, Networking, Technical Support, Network Security, System Deployment, Switches, Network Administration, Microsoft Technologies, LAN-WAN, Antivirus, WAN, Operating Systems, Computer Hardware
Education
Florida Atlantic University 1997 — 2000
Computer Science
Alorica October 2009 - Present
Hollywood Media Corp March 2007 - October 2009
PRC December 1999 - March 2007
Commercial Services international February 1997 - December 1999
Lynn University January 1996 - February 1997
Skills
Active Directory, Disaster Recovery, System Administration, Citrix, IIS, VMware, Troubleshooting, VMware ESX, Data Center, Microsoft Operating..., Microsoft SQL Server, DHCP, TCP/IP, Windows 7, DNS, Servers, Microsoft Exchange, Windows Server, Virtualization, Group Policy, Powershell, Symantec Endpoint..., Websense, Enterprise Vault, XP, IT Operations, Firewalls, VPN, Networking, Technical Support, Network Security, System Deployment, Switches, Network Administration, Microsoft Technologies, LAN-WAN, Antivirus, WAN, Operating Systems, Computer Hardware
Education
Florida Atlantic University 1997 — 2000
Computer Science
Robert Hendon's PRC Experience August 2007 - January 2008
Job Jr System Admin at PeopleAdmin
Industry Computer & Network Security
Experience
PeopleAdmin March 2015 - Present
Omni Hotels & Resorts May 2014 - March 2015
The University of Texas System November 2008 - October 2013
Zen IT July 2008 - October 2008
PRC August 2007 - January 2008
US Security Associates March 2007 - August 2007
Unisys July 2005 - July 2006
Secure Solutions October 2003 - July 2005
BAE Systems August 2001 - October 2003
Skills
Troubleshooting, Networking, Active Directory, Security, VPN, Help Desk Support, Technical Support
Education
Austin Community College 2000 — 2001
PeopleAdmin March 2015 - Present
Omni Hotels & Resorts May 2014 - March 2015
The University of Texas System November 2008 - October 2013
Zen IT July 2008 - October 2008
PRC August 2007 - January 2008
US Security Associates March 2007 - August 2007
Unisys July 2005 - July 2006
Secure Solutions October 2003 - July 2005
BAE Systems August 2001 - October 2003
Skills
Troubleshooting, Networking, Active Directory, Security, VPN, Help Desk Support, Technical Support
Education
Austin Community College 2000 — 2001
John Kelly, PMP's PRC Experience 1992 - 1995
Job Project Manager at NASA Neil A. Armstrong Flight Research Center
Industry Aviation & Aerospace
Experience
NASA Neil A. Armstrong Flight Research Center October 2013 - Present
NASA Dryden Flight Research Center June 2010 - Present
Mojave Air and Space Port February 2013 - September 2013
NASA Dryden Flight Research Center June 2009 - June 2011
NASA Dryden Flight Research Center November 2007 - June 2009
NASA Dryden Flight Research Center January 2003 - November 2007
NASA Dryden Flight Research Center 1996 - 2002
PRC 1992 - 1995
Education
University of La Verne 2003 — 2008
MBA, Information Technology
Embry-Riddle Aeronautical University 1987 — 1992
BS, Aeronautical Engineering
NASA Neil A. Armstrong Flight Research Center October 2013 - Present
NASA Dryden Flight Research Center June 2010 - Present
Mojave Air and Space Port February 2013 - September 2013
NASA Dryden Flight Research Center June 2009 - June 2011
NASA Dryden Flight Research Center November 2007 - June 2009
NASA Dryden Flight Research Center January 2003 - November 2007
NASA Dryden Flight Research Center 1996 - 2002
PRC 1992 - 1995
Education
University of La Verne 2003 — 2008
MBA, Information Technology
Embry-Riddle Aeronautical University 1987 — 1992
BS, Aeronautical Engineering
Sazana Sambo, PMP's PRC Experience 2005 - 2008
Job Project Manager
Industry Information Technology and Services
Experience
First Data Corporation January 2013 - Present
Royal Caribbean International May 2012 - December 2012
Assurant June 2008 - May 2012
PRC 2005 - 2008
BearingPoint Consulting 2003 - 2005
Harris Corporation 2000 - 2003
Skills
Visual Basic, Data Conversion, ASP.NET, Microsoft Exchange, PMI, Vendor Management, Project Management, Program Management, Software Project..., Visio, Integration, SDLC, IT Management, Business Intelligence, Disaster Recovery, SharePoint, Agile Methodologies, Requirements Analysis, MS Project, PMP, Project Portfolio..., PMO, Enterprise Architecture, Business Analysis, Process Improvement, Business Process..., IT Strategy, Software Documentation, Databases, Business Process, ITIL, Systems Analysis, Requirements Gathering, Agile Project Management
Education
Florida Institute of Technology 2001 — 2003
Masters, Management, Information Systems
University of Central Florida - College of Business Administration 1996 — 2000
Bachelors, Business Administration, Management Information Systems
First Data Corporation January 2013 - Present
Royal Caribbean International May 2012 - December 2012
Assurant June 2008 - May 2012
PRC 2005 - 2008
BearingPoint Consulting 2003 - 2005
Harris Corporation 2000 - 2003
Skills
Visual Basic, Data Conversion, ASP.NET, Microsoft Exchange, PMI, Vendor Management, Project Management, Program Management, Software Project..., Visio, Integration, SDLC, IT Management, Business Intelligence, Disaster Recovery, SharePoint, Agile Methodologies, Requirements Analysis, MS Project, PMP, Project Portfolio..., PMO, Enterprise Architecture, Business Analysis, Process Improvement, Business Process..., IT Strategy, Software Documentation, Databases, Business Process, ITIL, Systems Analysis, Requirements Gathering, Agile Project Management
Education
Florida Institute of Technology 2001 — 2003
Masters, Management, Information Systems
University of Central Florida - College of Business Administration 1996 — 2000
Bachelors, Business Administration, Management Information Systems
Robert Renicker's PRC Experience January 2007 - June 2008
Job Branch Administrator at Craig HomeCare
Industry Hospital & Health Care
Experience
Craig HomeCare April 2014 - Present
Fresenius Medical Care September 2013 - April 2014
Mercy Hospital July 2012 - July 2013
Columbia College 2009 - 2012
PRC January 2007 - June 2008
ICT Group October 2005 - July 2006
T-Mobile July 1998 - October 2005
Skills
Call Center, Training, Performance Management, Call Centers, Leadership Development, Process Improvement, Leadership, Training Delivery, Coaching, Employee Engagement, Organizational..., Onboarding, Quality Assurance, Program Management, Management, Customer Service
Education
Columbia College 2009 — 2012
Associate in Science
Central Missouri State University
Craig HomeCare April 2014 - Present
Fresenius Medical Care September 2013 - April 2014
Mercy Hospital July 2012 - July 2013
Columbia College 2009 - 2012
PRC January 2007 - June 2008
ICT Group October 2005 - July 2006
T-Mobile July 1998 - October 2005
Skills
Call Center, Training, Performance Management, Call Centers, Leadership Development, Process Improvement, Leadership, Training Delivery, Coaching, Employee Engagement, Organizational..., Onboarding, Quality Assurance, Program Management, Management, Customer Service
Education
Columbia College 2009 — 2012
Associate in Science
Central Missouri State University
Steve Mahan's PRC Experience January 2006 - August 2007
Job Software Support Representative
Industry Consumer Services
Experience
Ortho2 August 2011 - Present
PRC January 2006 - August 2007
Family Video September 2005 - January 2006
CDS August 2001 - August 2005
Sam Goody September 2000 - August 2001
Skills
Software Documentation, Call Center, Customer Service, Accounts Payable, Windows 7, Call Centers, Troubleshooting, Computer Hardware, Networking, Problem Solving, Communication
Education
Iowa State University 2006 — 2008
Bachelor of Arts, Psychology
Des Moines Area Community College 2005 — 2006
Associate of Arts, Liberal Arts and Sciences
Ortho2 August 2011 - Present
PRC January 2006 - August 2007
Family Video September 2005 - January 2006
CDS August 2001 - August 2005
Sam Goody September 2000 - August 2001
Skills
Software Documentation, Call Center, Customer Service, Accounts Payable, Windows 7, Call Centers, Troubleshooting, Computer Hardware, Networking, Problem Solving, Communication
Education
Iowa State University 2006 — 2008
Bachelor of Arts, Psychology
Des Moines Area Community College 2005 — 2006
Associate of Arts, Liberal Arts and Sciences
Pamela Byers's PRC Experience June 1986 - June 1989
Job Independent Agent representing Aflac
Industry Insurance
Kari Rosen's PRC Experience May 2005 - December 2010
Job Senior Client Results Manager
Industry Outsourcing/Offshoring
Experience
Arise Virtual Solutions Inc. 2010 - Present
PRC May 2005 - December 2010
Education
University of North Carolina at Chapel Hill 1994 — 1996
MA, Exercise Physiology
Eastern Illinois University 1989 — 1993
BS, Exercise Science & Psychology
Arise Virtual Solutions Inc. 2010 - Present
PRC May 2005 - December 2010
Education
University of North Carolina at Chapel Hill 1994 — 1996
MA, Exercise Physiology
Eastern Illinois University 1989 — 1993
BS, Exercise Science & Psychology
Cecille Grant's PRC Experience September 1999 - February 2001
Job Underwriting
Industry Insurance
Experience
CIGNA January 2011 - Present
PCC, Inc April 2006 - Present
CIGNA October 2009 - November 2009
Precision Response Corporation (PRC) September 1999 - June 2008
Precision Response Corporation (PRC) September 1999 - June 2008
PRC September 1999 - February 2001
Precision Response Corporation (PRC) September 1999 - February 2001
Pediatrix Medical Group, Inc February 1998 - July 1999
Pediatrix Medical Group, Inc February 1998 - July 1999
John Alden Life Insurance Company June 1992 - October 1997
Education
Kingston Technical High School 1970 — 1974
Florida International University
Certificate, Training & Human Resource Development
Florida International University
Certificate, Training & Human Resource Development
Greater Hartford Community College
Greater Hartford Community College
Nova Southeastern University
MBA Program -Bachelor of Science degree, Professional Management
Nova Southeastern University
MBA Program -Bachelor of Science degree, Professional Management
CIGNA January 2011 - Present
PCC, Inc April 2006 - Present
CIGNA October 2009 - November 2009
Precision Response Corporation (PRC) September 1999 - June 2008
Precision Response Corporation (PRC) September 1999 - June 2008
PRC September 1999 - February 2001
Precision Response Corporation (PRC) September 1999 - February 2001
Pediatrix Medical Group, Inc February 1998 - July 1999
Pediatrix Medical Group, Inc February 1998 - July 1999
John Alden Life Insurance Company June 1992 - October 1997
Education
Kingston Technical High School 1970 — 1974
Florida International University
Certificate, Training & Human Resource Development
Florida International University
Certificate, Training & Human Resource Development
Greater Hartford Community College
Greater Hartford Community College
Nova Southeastern University
MBA Program -Bachelor of Science degree, Professional Management
Nova Southeastern University
MBA Program -Bachelor of Science degree, Professional Management
Mary Pollock's PRC Experience 1980 - 1986
Job Happily Retired
Industry Information Technology and Services
Experience
Xerox June 2011 - Present
Xerox May 1990 - Present
Xerox January 1990 - Present
Xerox Sales office May 1990 - March 1992
United States Patent and Trademark Office August 1984 - September 1987
Planning Research Corporation (PRC) September 1984 - July 1987
PRC 1980 - 1986
NASA 1978 - 1986
CSC, Goddard Space Flight Center January 1983 - August 1984
Skills
Integration, Strategy, Management, Project Management, Pre-sales, Project Planning, Analysis, Unix, Data Center, Forecasting, Testing, Project Portfolio..., Quality Assurance, Business Planning, Contract Negotiation, Program Management
Education
Xerox Corporation
CSC, Goddard Space Flight Center
University of Maryland College Park 1979 — 1980
University of Maryland
Post Graduate Courses Computer ScienceBA
State University of New York College at Brockport 1971 — 1971
BA
Bethany College 1968 — 1971
Xerox June 2011 - Present
Xerox May 1990 - Present
Xerox January 1990 - Present
Xerox Sales office May 1990 - March 1992
United States Patent and Trademark Office August 1984 - September 1987
Planning Research Corporation (PRC) September 1984 - July 1987
PRC 1980 - 1986
NASA 1978 - 1986
CSC, Goddard Space Flight Center January 1983 - August 1984
Skills
Integration, Strategy, Management, Project Management, Pre-sales, Project Planning, Analysis, Unix, Data Center, Forecasting, Testing, Project Portfolio..., Quality Assurance, Business Planning, Contract Negotiation, Program Management
Education
Xerox Corporation
CSC, Goddard Space Flight Center
University of Maryland College Park 1979 — 1980
University of Maryland
Post Graduate Courses Computer ScienceBA
State University of New York College at Brockport 1971 — 1971
BA
Bethany College 1968 — 1971
Amman Thomas's PRC Experience 1999 - 2003
Job Division Leader at JPMorgan Chase
Industry Outsourcing/Offshoring
Experience
JPMorgan Chase June 2013 - Present
Mye-Dash Consulting, Incorporated July 2008 - Present
Sears Home Improvement Products March 2007 - March 2013
Connextions 2005 - 2007
Third Party Verification, Inc (3PV) 2004 - 2005
Westgate Resorts 2003 - 2003
PRC 1999 - 2003
Skills
Call Center, Vendor Management, Team Building, Process Improvement, Workforce Management, Operations Management, Project Management, Team Leadership, Customer Experience, Program Management, Inbound Marketing, Customer Satisfaction, Customer Service, Change Management, Training, Coaching, Strategic Planning, Performance Management, Business Analysis, Call Centers
Education
Ambassador University 1992 — 1995
St. Petersburg College 1990 — 1991
Methodist University 1989 — 1990
JPMorgan Chase June 2013 - Present
Mye-Dash Consulting, Incorporated July 2008 - Present
Sears Home Improvement Products March 2007 - March 2013
Connextions 2005 - 2007
Third Party Verification, Inc (3PV) 2004 - 2005
Westgate Resorts 2003 - 2003
PRC 1999 - 2003
Skills
Call Center, Vendor Management, Team Building, Process Improvement, Workforce Management, Operations Management, Project Management, Team Leadership, Customer Experience, Program Management, Inbound Marketing, Customer Satisfaction, Customer Service, Change Management, Training, Coaching, Strategic Planning, Performance Management, Business Analysis, Call Centers
Education
Ambassador University 1992 — 1995
St. Petersburg College 1990 — 1991
Methodist University 1989 — 1990
Elisabet Vigo's PRC Experience April 2005 - November 2012
Job Sales Manager at Alorica
Industry Computer Software
Experience
Alorica November 2012 - Present
PRC April 2005 - November 2012
Verizon September 1997 - August 1999
Skills
Leadership, Process Improvement, Management, Coaching, Call Center
Education
City University of New York-John Jay College of Criminal Justice 1981 — 2009
Monroe College 2001 — 2003
AS, Computer Science
City University of New York-John Jay College of Criminal Justice 1996 — 1997
Forensic Psychology
Alorica November 2012 - Present
PRC April 2005 - November 2012
Verizon September 1997 - August 1999
Skills
Leadership, Process Improvement, Management, Coaching, Call Center
Education
City University of New York-John Jay College of Criminal Justice 1981 — 2009
Monroe College 2001 — 2003
AS, Computer Science
City University of New York-John Jay College of Criminal Justice 1996 — 1997
Forensic Psychology
SURESH MARRI's PRC Experience June 2003 - August 2006
Job ERP Technical Consultant at ADT Security Services
Industry Information Technology and Services
Experience
TracFone Wireless February 2014 - Present
ADT Security Services February 2012 - January 2014
OmniComm Systems September 2011 - March 2012
Alorica September 2006 - September 2011
PRC June 2003 - August 2006
Precision Response Corporation 1999 - June 2003
Infosys February 1996 - January 1999
Skills
Accounts Receivable, Agile Methodologies, Analysis, Business Analysis, Business Intelligence, Business Process, Data Modeling, Data Warehousing, Database Design, Databases, Crystal Reports, Disaster Recovery, ERP, ETL, Enterprise Architecture, IT Management, IT Strategy, ITIL, Integration, Microsoft SQL Server, Oracle, Oracle Applications, Oracle Discoverer, Oracle E-Business Suite, Oracle HR, Oracle Reports, PL/SQL, Performance Tuning, Process Improvement, Project Management, Requirements Analysis, SDLC, SQL, Software Development, Software Documentation, Software Project..., Solution Architecture, System Administration, Systems Analysis, Troubleshooting, Unix, Vendor Management, Visio, Web Services, XML, Business Process..., SOA
Education
Anna University 1994 — 1996
Masters, IT
Sri Krishnadevaraya University 1990 — 1994
B.Tech, Engineering
TracFone Wireless February 2014 - Present
ADT Security Services February 2012 - January 2014
OmniComm Systems September 2011 - March 2012
Alorica September 2006 - September 2011
PRC June 2003 - August 2006
Precision Response Corporation 1999 - June 2003
Infosys February 1996 - January 1999
Skills
Accounts Receivable, Agile Methodologies, Analysis, Business Analysis, Business Intelligence, Business Process, Data Modeling, Data Warehousing, Database Design, Databases, Crystal Reports, Disaster Recovery, ERP, ETL, Enterprise Architecture, IT Management, IT Strategy, ITIL, Integration, Microsoft SQL Server, Oracle, Oracle Applications, Oracle Discoverer, Oracle E-Business Suite, Oracle HR, Oracle Reports, PL/SQL, Performance Tuning, Process Improvement, Project Management, Requirements Analysis, SDLC, SQL, Software Development, Software Documentation, Software Project..., Solution Architecture, System Administration, Systems Analysis, Troubleshooting, Unix, Vendor Management, Visio, Web Services, XML, Business Process..., SOA
Education
Anna University 1994 — 1996
Masters, IT
Sri Krishnadevaraya University 1990 — 1994
B.Tech, Engineering
Ram Mohan Reddy Marri's PRC Experience September 2005 - April 2011
Job Oracle Applications DBA at World Fuel Services
Industry Computer Software
Experience
World Fuel Services May 2011 - Present
PRC September 2005 - April 2011
Best Buy 2000 - 2005
Tata consulting services 1999 - 2005
Skills
Databases, Database Administration, Oracle SOA Suite, Oracle Administration, Oracle Streams, 11gR2, Oracle Certified DBA, Oracle ASM, Query Tuning, Data Pump, SQLLDR, Clone, AWR, Data Warehousing, Star Schema, Data Marts, SSIS, Log Shipping, Perfmon, Oracle E-Business Suite, Weblogic Administration, Oracle Enterprise..., Microsoft SQL Server, RMAN, Crystal Reports, QlikView, Oracle RAC, Data Guard, Flashback, ADDM, Business Intelligence, Oracle, Oracle Applications, Replication, SQL*Plus, Business Objects, Cluster, Data Migration, Disaster Recovery, ETL, High Availability, Informatica, PL/SQL, Performance Tuning, Unix Shell Scripting, Shell Scripting, Toad, SQL, SQL Tuning, Oracle Discoverer
Education
Anna University 1996 — 1999
B.Tech, Electronics
World Fuel Services May 2011 - Present
PRC September 2005 - April 2011
Best Buy 2000 - 2005
Tata consulting services 1999 - 2005
Skills
Databases, Database Administration, Oracle SOA Suite, Oracle Administration, Oracle Streams, 11gR2, Oracle Certified DBA, Oracle ASM, Query Tuning, Data Pump, SQLLDR, Clone, AWR, Data Warehousing, Star Schema, Data Marts, SSIS, Log Shipping, Perfmon, Oracle E-Business Suite, Weblogic Administration, Oracle Enterprise..., Microsoft SQL Server, RMAN, Crystal Reports, QlikView, Oracle RAC, Data Guard, Flashback, ADDM, Business Intelligence, Oracle, Oracle Applications, Replication, SQL*Plus, Business Objects, Cluster, Data Migration, Disaster Recovery, ETL, High Availability, Informatica, PL/SQL, Performance Tuning, Unix Shell Scripting, Shell Scripting, Toad, SQL, SQL Tuning, Oracle Discoverer
Education
Anna University 1996 — 1999
B.Tech, Electronics
Gabriel Mereus's PRC Experience April 2005 - July 2007
Job Registered Nurse at Indian River Medical Center
Industry Hospital & Health Care
Experience
Indian River Medical Center June 2014 - Present
First Data Corporation August 2007 - August 2013
PRC April 2005 - July 2007
Skills
Customer Experience, Leadership, Customer Service, BLS, HIPAA, Therapeutic..., IV management, Medication..., Nursing Process, Patient Safety, Patient Education, Patient Advocacy, Wound Care, Cpr Certified, Home Care
Education
City College 2011 — 2013
Associate's degree (ASN), Registered Nursing/Registered Nurse
Broward College
Indian River Medical Center June 2014 - Present
First Data Corporation August 2007 - August 2013
PRC April 2005 - July 2007
Skills
Customer Experience, Leadership, Customer Service, BLS, HIPAA, Therapeutic..., IV management, Medication..., Nursing Process, Patient Safety, Patient Education, Patient Advocacy, Wound Care, Cpr Certified, Home Care
Education
City College 2011 — 2013
Associate's degree (ASN), Registered Nursing/Registered Nurse
Broward College
Tom Weigel's PRC Experience July 1977 - November 1979
Job Real Estate Project Management
Industry Real Estate
Experience
Town Makers January 2011 - Present
HNTC, LLC January 2004 - December 2010
The Town Group June 1996 - September 1998
RNM Architecture & Planning 1985 - 1988
The Irvine Company March 1985 - January 1986
PBR Planning 1981 - 1982
PRC July 1977 - November 1979
Skills
Mixed-use, Land Use Planning, Entitlements, Real Estate Development, Urban Design, Transit-oriented...
Education
California Polytechnic State University-San Luis Obispo 1979 — 1981
BS, Architecture and Environmental Design
Orange Coast College 1975 — 1977
Architectural Technology
Town Makers January 2011 - Present
HNTC, LLC January 2004 - December 2010
The Town Group June 1996 - September 1998
RNM Architecture & Planning 1985 - 1988
The Irvine Company March 1985 - January 1986
PBR Planning 1981 - 1982
PRC July 1977 - November 1979
Skills
Mixed-use, Land Use Planning, Entitlements, Real Estate Development, Urban Design, Transit-oriented...
Education
California Polytechnic State University-San Luis Obispo 1979 — 1981
BS, Architecture and Environmental Design
Orange Coast College 1975 — 1977
Architectural Technology
Eric Kern's PRC Experience March 2004 - December 2007
Job Director at Taxtore
Industry Events Services
Experience
Taxtore May 2011 - Present
Tax 2 Go July 2010 - November 2011
Aaron's Catering June 2008 - January 2011
PRC March 2004 - December 2007
Skills
Account Management
Education
Florida International University 2005 — 2010
Marketing, Marketing
Taxtore May 2011 - Present
Tax 2 Go July 2010 - November 2011
Aaron's Catering June 2008 - January 2011
PRC March 2004 - December 2007
Skills
Account Management
Education
Florida International University 2005 — 2010
Marketing, Marketing
Dana Marie Hudson's PRC Experience January 2007 - May 2008
Job Santander Consumer U S A Auto Division
Industry Financial Services
Experience
Verizon Business January 2011 - Present
FurstPerson May 2008 - February 2009
PRC January 2007 - May 2008
Citigroup Auto October 1998 - March 2004
Skills
Talent Acquisition, Call Center, Applicant Tracking..., Onboarding, Performance Management, Hiring, Sourcing, Interviews, Team Building, Background Checks, Employee Relations, Recruitment Advertising, Recruiting, Training, Technical Recruiting, Vendor Management, Call Centers
Education
Ashford University 2012 — 2016
Human Resources Management
Verizon Business January 2011 - Present
FurstPerson May 2008 - February 2009
PRC January 2007 - May 2008
Citigroup Auto October 1998 - March 2004
Skills
Talent Acquisition, Call Center, Applicant Tracking..., Onboarding, Performance Management, Hiring, Sourcing, Interviews, Team Building, Background Checks, Employee Relations, Recruitment Advertising, Recruiting, Training, Technical Recruiting, Vendor Management, Call Centers
Education
Ashford University 2012 — 2016
Human Resources Management
Renee Hernandez's PRC Experience 2005 - 2006
Job Training Delivery Knowledge Lead at Vangent, Inc.
Industry Professional Training & Coaching
Experience
Vangent, Inc. June 2009 - January 2010
USAA February 2007 - May 2008
PRC 2005 - 2006
Education
Bloomfield College 1990 — 1994
B.A., Political Science/Public Policy/International Relations
Vangent, Inc. June 2009 - January 2010
USAA February 2007 - May 2008
PRC 2005 - 2006
Education
Bloomfield College 1990 — 1994
B.A., Political Science/Public Policy/International Relations
Ellen Aldajuste's PRC Experience October 2007 - September 2008
Job President's Assistant, The Art Of Management Inc.
Industry Management Consulting
Experience
The Art Of Management Inc. January 2014 - Present
The Art Of Management Inc. May 2013 - January 2014
Voicelogic January 2013 - April 2013
St. Paul Pioneer Press October 2008 - October 2011
PRC October 2007 - September 2008
St. Paul Pioneer Press December 2006 - September 2007
Skills
Advertising Sales, Newspaper, Social Media Marketing, Lead Generation, B2B, Account Management, Customer Service, Data Entry, Order Processing, Customer Retention, Customer Acquisition, Survey Research, Microsoft Office, Sales, Online Advertising, Sales Presentations, Inside Sales, CRM, Applicant Tracking..., Strategy, Newspapers
Education
Brown College 2003 — 2005
AAS, Baking & Patisserie
Brown College 2003 — 2005
Associate's degree, Baking and Pastry Arts/Baker/Pastry Chef
The Art Of Management Inc. January 2014 - Present
The Art Of Management Inc. May 2013 - January 2014
Voicelogic January 2013 - April 2013
St. Paul Pioneer Press October 2008 - October 2011
PRC October 2007 - September 2008
St. Paul Pioneer Press December 2006 - September 2007
Skills
Advertising Sales, Newspaper, Social Media Marketing, Lead Generation, B2B, Account Management, Customer Service, Data Entry, Order Processing, Customer Retention, Customer Acquisition, Survey Research, Microsoft Office, Sales, Online Advertising, Sales Presentations, Inside Sales, CRM, Applicant Tracking..., Strategy, Newspapers
Education
Brown College 2003 — 2005
AAS, Baking & Patisserie
Brown College 2003 — 2005
Associate's degree, Baking and Pastry Arts/Baker/Pastry Chef
Ruth Gordy's PRC Experience December 1988 - November 1991
Job Risk Manager at Aiken County Government
Industry Government Administration
Experience
Aiken County Government November 1991 - Present
Aiken County 1991 - 2014
PRC December 1988 - November 1991
Agridata 1985 - 1988
Skills
Policy, Insurance, Workers Compensation, Claims, Liability, Local Government, Risk, Microsoft Office, Public Administration, Claim, Financial Risk
Education
Augusta State University 1990 — 2004
M.B.A, Finance and Accounting
The University of Texas at Arlington 1972 — 1975
B.A., German, Russian
Texas Tech University 1970 — 1972
Coursework Only, Foreign Languages
Aiken County Government November 1991 - Present
Aiken County 1991 - 2014
PRC December 1988 - November 1991
Agridata 1985 - 1988
Skills
Policy, Insurance, Workers Compensation, Claims, Liability, Local Government, Risk, Microsoft Office, Public Administration, Claim, Financial Risk
Education
Augusta State University 1990 — 2004
M.B.A, Finance and Accounting
The University of Texas at Arlington 1972 — 1975
B.A., German, Russian
Texas Tech University 1970 — 1972
Coursework Only, Foreign Languages
Susanna Barefield's PRC Experience February 1999 - May 2007
Job Director, Revenue/Pricing Planning & Forecasting at C3/CustomerContactChannels, Inc.
Industry Outsourcing/Offshoring
Experience
C3/CustomerContactChannels, Inc. December 2011 - Present
ReStockIt.com October 2009 - December 2011
FlexSol Packaging Corp May 2007 - July 2009
PRC February 1999 - May 2007
NCCI September 1997 - February 1999
Renaissance Cruises March 1994 - September 1997
Skills
Forecasting, Process Improvement, Budgeting, Strategic Planning, Financial Analysis, Financial Modeling, Operations Management, Excel, Business Strategy, Data Analysis, Analytics, Business Process..., Customer Relations, Analysis, Call Center, Call Centers, Customer Service, Budgets, Microsoft Excel, CRM, Leadership, Outsourcing, Vendor Management, Management, Customer Experience, Pricing, Business Analysis, Project Planning, Customer Satisfaction, Strategy, Cross-functional Team..., Finance, Team Leadership, Training, Team Management, Account Management, Business Planning, Customer Retention, Start-ups, BPO, Team Building, P&L Management, Executive Management, Business Development, Performance Management, Mergers & Acquisitions
Education
Florida Atlantic University
MBA, Finance
University of Florida
BS, Finance
C3/CustomerContactChannels, Inc. December 2011 - Present
ReStockIt.com October 2009 - December 2011
FlexSol Packaging Corp May 2007 - July 2009
PRC February 1999 - May 2007
NCCI September 1997 - February 1999
Renaissance Cruises March 1994 - September 1997
Skills
Forecasting, Process Improvement, Budgeting, Strategic Planning, Financial Analysis, Financial Modeling, Operations Management, Excel, Business Strategy, Data Analysis, Analytics, Business Process..., Customer Relations, Analysis, Call Center, Call Centers, Customer Service, Budgets, Microsoft Excel, CRM, Leadership, Outsourcing, Vendor Management, Management, Customer Experience, Pricing, Business Analysis, Project Planning, Customer Satisfaction, Strategy, Cross-functional Team..., Finance, Team Leadership, Training, Team Management, Account Management, Business Planning, Customer Retention, Start-ups, BPO, Team Building, P&L Management, Executive Management, Business Development, Performance Management, Mergers & Acquisitions
Education
Florida Atlantic University
MBA, Finance
University of Florida
BS, Finance
Dave Brodmann's PRC Experience January 1993 - June 1994
Job Network Engineer at General Dynamics Information Technology
Industry Information Technology and Services
Experience
General Dynamics Information Technology July 2011 - Present
Netconn Solutions July 2002 - June 2010
US Cable/WarpDrive Networks January 1999 - December 2001
Virtual Electronic Commerce Corporation January 1998 - December 1998
DLB Data Systems January 1995 - December 1998
Diverse Technology Corporation July 1994 - June 1996
PRC January 1993 - June 1994
Naval Sea Systems Command, Deep Submergence Program Office PMS395 July 1988 - June 1993
Naval Ordinance Station, AEPS/PAD Engineering, Systems and Development Branch July 1983 - June 1988
Skills
Network Security, Security, CISSP, Information Assurance, Cisco Technologies, Firewalls, Network Engineering, Network Administration, VMware, Integration, Security+, Information Security, Computer Security, DoD, Servers, Network Design, Hardware, Troubleshooting, Routers, Software Installation, Systems Engineering, Cisco IOS, Networking, Military, VMware ESX, Switches, Juniper, Vulnerability Assessment, Active Directory, DNS, Information Security..., Network Architecture, IPS, Intrusion Detection, Virtualization, DIACAP, VPN, CCNA, System Administration, Vulnerability Management, Cisco Nexus, WAN, Cisco Routers, IDS, Windows Server, Testing, Defense, DHCP, Solaris, Cisco Wireless
Education
Clarkson University 1981 — 1983
BSME, Mechanical Engineering
Rockland Community College 1979 — 1981
AAS, Engineering Science
General Dynamics Information Technology July 2011 - Present
Netconn Solutions July 2002 - June 2010
US Cable/WarpDrive Networks January 1999 - December 2001
Virtual Electronic Commerce Corporation January 1998 - December 1998
DLB Data Systems January 1995 - December 1998
Diverse Technology Corporation July 1994 - June 1996
PRC January 1993 - June 1994
Naval Sea Systems Command, Deep Submergence Program Office PMS395 July 1988 - June 1993
Naval Ordinance Station, AEPS/PAD Engineering, Systems and Development Branch July 1983 - June 1988
Skills
Network Security, Security, CISSP, Information Assurance, Cisco Technologies, Firewalls, Network Engineering, Network Administration, VMware, Integration, Security+, Information Security, Computer Security, DoD, Servers, Network Design, Hardware, Troubleshooting, Routers, Software Installation, Systems Engineering, Cisco IOS, Networking, Military, VMware ESX, Switches, Juniper, Vulnerability Assessment, Active Directory, DNS, Information Security..., Network Architecture, IPS, Intrusion Detection, Virtualization, DIACAP, VPN, CCNA, System Administration, Vulnerability Management, Cisco Nexus, WAN, Cisco Routers, IDS, Windows Server, Testing, Defense, DHCP, Solaris, Cisco Wireless
Education
Clarkson University 1981 — 1983
BSME, Mechanical Engineering
Rockland Community College 1979 — 1981
AAS, Engineering Science
Mary Jo McGehee, SPHR's PRC Experience 2000 - 2004
Job SR HR Professional at Raytheon
Industry Defense & Space
Experience
Raytheon Technical Services August 2010 - Present
Northrop Grumman Corporation 2004 - 2010
PRC 2000 - 2004
Skills
Employee Benefits, Talent Acquisition, Personnel Management, Human Resources, Program Management, Employee Relations, Management, Policy, Workforce Planning, Security Clearance, New Hire Orientations, Strategy, Training, Temporary Placement, Strategic Planning, Integration, College Recruiting, Leadership, Applicant Tracking..., Talent Management, Deferred Compensation, Onboarding, Succession Planning, Leadership Development, Performance Management, Process Improvement, Taleo, Internet Recruiting, HRIS, Employee Engagement, OFCCP, Job Fairs, Technical Recruiting, Benefits Administration, Labor Relations, Recruiting, Sourcing, Interviews, Benefits Negotiation, HR Policies, PeopleSoft, Hiring, Compensation & Benefit, FMLA, Job Descriptions, Organizational..., Organizational..., Employer Branding, Employee Training, Organizational Design
Education
Averett University
Bachelor of Arts (B.A.), Business Administration and Management, General
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, General
Raytheon Technical Services August 2010 - Present
Northrop Grumman Corporation 2004 - 2010
PRC 2000 - 2004
Skills
Employee Benefits, Talent Acquisition, Personnel Management, Human Resources, Program Management, Employee Relations, Management, Policy, Workforce Planning, Security Clearance, New Hire Orientations, Strategy, Training, Temporary Placement, Strategic Planning, Integration, College Recruiting, Leadership, Applicant Tracking..., Talent Management, Deferred Compensation, Onboarding, Succession Planning, Leadership Development, Performance Management, Process Improvement, Taleo, Internet Recruiting, HRIS, Employee Engagement, OFCCP, Job Fairs, Technical Recruiting, Benefits Administration, Labor Relations, Recruiting, Sourcing, Interviews, Benefits Negotiation, HR Policies, PeopleSoft, Hiring, Compensation & Benefit, FMLA, Job Descriptions, Organizational..., Organizational..., Employer Branding, Employee Training, Organizational Design
Education
Averett University
Bachelor of Arts (B.A.), Business Administration and Management, General
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, General
Perry Tsacoumis's PRC Experience 1991 - 1996
Job Aphaisa at Stroke
Industry Think Tanks
Experience
Stroke December 2006 - Present
Northrop Grumman 1985 - 2006
TASC 1995 - 1996
PRC 1991 - 1996
SAIC 1990 - 1992
Skills
Biometrics, Golf, Security, Networking, Identity Management, SOA, Program Management, Software Engineering, Integration, Software Development, DoD, Enterprise Architecture
Education
Binghamton University 1987 — 1989
MS, Computer Science
University of Delaware 1980 — 1984
BS, Computer Science
Stroke December 2006 - Present
Northrop Grumman 1985 - 2006
TASC 1995 - 1996
PRC 1991 - 1996
SAIC 1990 - 1992
Skills
Biometrics, Golf, Security, Networking, Identity Management, SOA, Program Management, Software Engineering, Integration, Software Development, DoD, Enterprise Architecture
Education
Binghamton University 1987 — 1989
MS, Computer Science
University of Delaware 1980 — 1984
BS, Computer Science
Todd Torres's PRC Experience 1995 - 2008
Job Coming soon
Industry Construction
Experience
PRC 1995 - 2008
Education
Ashford University 2010 — 2012
Associate of Arts (AA), Business Administration and Management, General
Archbishoip Curley-Notre Dame High School 1982 — 1986
PRC 1995 - 2008
Education
Ashford University 2010 — 2012
Associate of Arts (AA), Business Administration and Management, General
Archbishoip Curley-Notre Dame High School 1982 — 1986
Pattie V's PRC Experience October 2005 - July 2006
Job Medical Coder
Industry Health, Wellness and Fitness
Experience
Harmony Health Care March 2014 - Present
On Assignment April 2012 - Present
Aviacode 2012 - 2013
East Coast Medical Mgmt February 2006 - January 2011
Reimbursement Resource Assoc 2007 - 2009
PRC October 2005 - July 2006
Skills
Medical Coding, CPT, ICD-9, HCPCS, Medical Terminology, Medical Records, Medicine, ICD-10, Physicians, Radiology, Medical Billing, Inpatient, Orthopedic, Surgery, Healthcare, HIPAA, EMR, EHR, Healthcare Information..., Revenue Cycle, Health Information..., Healthcare Management, Hospitals, Medicare
Education
Bryant & Stratton College - Parma 1996 — 1996
Certification, Medical Billing & Coding
Cuyahoga Community College 1977 — 1978
Health/Health Care Administration/Management
Harmony Health Care March 2014 - Present
On Assignment April 2012 - Present
Aviacode 2012 - 2013
East Coast Medical Mgmt February 2006 - January 2011
Reimbursement Resource Assoc 2007 - 2009
PRC October 2005 - July 2006
Skills
Medical Coding, CPT, ICD-9, HCPCS, Medical Terminology, Medical Records, Medicine, ICD-10, Physicians, Radiology, Medical Billing, Inpatient, Orthopedic, Surgery, Healthcare, HIPAA, EMR, EHR, Healthcare Information..., Revenue Cycle, Health Information..., Healthcare Management, Hospitals, Medicare
Education
Bryant & Stratton College - Parma 1996 — 1996
Certification, Medical Billing & Coding
Cuyahoga Community College 1977 — 1978
Health/Health Care Administration/Management
Susan Kindell's PRC Experience January 2008 - July 2008
Job Consumer Services Professional
Industry Consumer Services
Experience
PRC January 2008 - July 2008
Lennox International November 2005 - August 2006
Xerox Corporation April 2000 - November 2001
Education
DeVry University 2003 — 2005
IT
Tarleton State University 1978 — 1985
Bachelor of Music, Music and Theatre
PRC January 2008 - July 2008
Lennox International November 2005 - August 2006
Xerox Corporation April 2000 - November 2001
Education
DeVry University 2003 — 2005
IT
Tarleton State University 1978 — 1985
Bachelor of Music, Music and Theatre
An Dang's PRC Experience 1992 - 1993
Job IT Specialist at US Department of the Treasury
Industry Government Administration
Experience
US Department of the Treasury January 2002 - Present
USDA 2001 - 2002
FAA 1998 - 2001
EDS Corporation 1996 - 1998
DynCorp 1995 - 1996
CBSI 1993 - 1995
PRC 1992 - 1993
Education
Bowie State University 1993 — 1995
Master’s Degree, Management Information System
Towson University 1987 — 1992
Bachelor’s Degree, Computer Science
US Department of the Treasury January 2002 - Present
USDA 2001 - 2002
FAA 1998 - 2001
EDS Corporation 1996 - 1998
DynCorp 1995 - 1996
CBSI 1993 - 1995
PRC 1992 - 1993
Education
Bowie State University 1993 — 1995
Master’s Degree, Management Information System
Towson University 1987 — 1992
Bachelor’s Degree, Computer Science
Sean Cobble's PRC Experience August 2009 - May 2010
Job Health, Wellness and Fitness Professional
Industry Health, Wellness and Fitness
Experience
Self - Employed 2003 - Present
Big Lots April 2011 - December 2011
PRC August 2009 - May 2010
Education
Southeastern Oklahoma State University 2009 — 2011
Bachelors, Recreation
Cowley College 2006 — 2008
Associates, Liberal Arts
Self - Employed 2003 - Present
Big Lots April 2011 - December 2011
PRC August 2009 - May 2010
Education
Southeastern Oklahoma State University 2009 — 2011
Bachelors, Recreation
Cowley College 2006 — 2008
Associates, Liberal Arts
Safrana Noorhassan's PRC Experience February 2007 - May 2008
Job Administrative Assistant & Customer Service Representative
Industry Consumer Services
Experience
Hertz April 2013 - Present
Macy's November 2010 - Present
PRC February 2007 - May 2008
Skills
Computer Hardware, Solid computer skills, Typing, Microsoft Word, Outlook, ICD-9, HCPCS, Managed Money, Filing
Education
Penn Foster College 2010 — 2011
Medical Insurance, Billing & Coding
Borough of Manhattan Community College 2004 — 2005
Computer Science
Christ The King Regional High School 2000 — 2004
Diploma, General Studies
Hertz April 2013 - Present
Macy's November 2010 - Present
PRC February 2007 - May 2008
Skills
Computer Hardware, Solid computer skills, Typing, Microsoft Word, Outlook, ICD-9, HCPCS, Managed Money, Filing
Education
Penn Foster College 2010 — 2011
Medical Insurance, Billing & Coding
Borough of Manhattan Community College 2004 — 2005
Computer Science
Christ The King Regional High School 2000 — 2004
Diploma, General Studies
Denny Carrico's PRC Experience May 1976 - April 1980
Job Computer Software Professional
Industry Computer Software
Experience
Self-employed 1960 - 2005
U.S. Department of Veterans Affairs 1983 - 1995
Department of the Navy May 1981 - July 1983
PRC May 1976 - April 1980
Fairfax Private Investigators March 1974 - April 1980
Central Intelligence Agency August 1961 - November 1973
Skills
Microsoft SQL Server
Education
American University 1965 — 1969
Bachelor of Business Administration (B.B.A.), Computer/Information Technology Administration and Management
Self-employed 1960 - 2005
U.S. Department of Veterans Affairs 1983 - 1995
Department of the Navy May 1981 - July 1983
PRC May 1976 - April 1980
Fairfax Private Investigators March 1974 - April 1980
Central Intelligence Agency August 1961 - November 1973
Skills
Microsoft SQL Server
Education
American University 1965 — 1969
Bachelor of Business Administration (B.B.A.), Computer/Information Technology Administration and Management
Felicia Jefferson's PRC Experience August 2010 - September 2012
Job Pre school Teacher at Cotter
Industry Education Management
Experience
Cotter May 2013 - Present
PRC August 2010 - September 2012
Skills
Medical Records, Clinical Data Management
Education
Allied Health Careers 2006 — 2007
Medical Assistant, Medical/Clinical Assistant
Cotter May 2013 - Present
PRC August 2010 - September 2012
Skills
Medical Records, Clinical Data Management
Education
Allied Health Careers 2006 — 2007
Medical Assistant, Medical/Clinical Assistant