Experience
Press Ganey Associates  October 2004 - Present
Lakeland Regional Health System   July 2002 - June 2004
Lakeland Regional Health System   October 1996 - June 2002
Lakeland Regional Health System   November 1993 - October 1996
Richmond State Hospital  November 1990 - November 1993

Skills
Employee Engagement, Physician Engagement, Process Improvement, Leadership Development, Healthcare Management, Data Analysis, Public Speaking, Healthcare Consulting, Quality Improvement..., Management Coaching

Education
Indiana Wesleyan University
Master of Business Administration, Business Administration and Management, General

Central Michigan University
Bachelor of Science, Dietetics

Experience
Lakeland Regional Health System   June 2015 - Present
Pennies from Heaven   July 2012 - Present
Lakeland Regional Health System   February 2011 - May 2015
Michigan State University Extension  September 2010 - September 2011
Kent County Medical Society   April 2010 - August 2010
Grand Valley State University  August 2008 - August 2010
Grand Action   April 2009 - August 2009

Skills
Microsoft Office, Customer Service, Nonprofits, Training, Event Planning

Education
Grand Valley State University   2005 — 2010
Bachelor's, Business Administration

Experience
Beacon Health System  July 2014 - Present
Beacon Health System  April 2011 - July 2014
Madison Center, Inc.   June 1992 - April 2011
Charter Hospital South Bend   December 1989 - June 1992
Lakeland Regional Health System   September 1982 - May 1989

Skills
Healthcare, Healthcare Management, Physician Relations, Inpatient, Mental Health, Hospitals, Physicians, Treatment, Public Speaking, Psychiatry, Behavioral Health, Adolescents, Social Services, Home Care, Nursing, Case Management, Managed Care, Psychotherapy, Medical/Surgical, Nonprofits, Psychology, Leadership Development, Case Managment, Training, Elder Care, Orthopedic, Fracture Care, Bariatric And Weight...

Education
Indiana University South Bend   2013 — 2016
Working toward MPA, Public Affairs/Health Systems Management

Western Michigan University   1990 — 1992
Bachelor's degree, Health Science

Lake Michigan College   1982 — 1984
Associate's degree, Registered Nursing/Registered Nurse

Experience
Lakeland Regional Health System   June 2015 - Present
Gobles Public Schools  September 2013 - June 2015
Lakeland Regional Health System   May 2013 - August 2013
Benton Harbor/St. Joseph YMCA   May 2013 - August 2013
Target  October 2012 - April 2013
St. Joseph River Yacht Club   May 2008 - August 2012
St. Joseph River Yacht Club   May 2007 - August 2012
St. Joseph Public Schools  May 2008 - May 2012
Rapid Area Y Swimmers   September 2011 - February 2012
Benton Harbor/St. Joseph YMCA   September 2009 - March 2010

Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Cpr Certified, Public Speaking, Medical Terminology, Healthcare, Teamwork, Vital Signs, English, Apple iWork '09, Hy-Tek Sports Software:..., Patient Education, Teaching, Lifeguarding, Cardiac Rehabilitation

Education
Grand Valley State University   2010 — 2013
Bachelor of Science (BS), Clinical Exercise Science

Lake Michigan College   2008 — 2010
Associate of Science (A.S.), Biology, General

Experience
Sodexo  February 2006 - Present
Michigan Dietetic Association   2012 - 2013
Ferris State University  2011 - 2013
Michigan Academy of Nutrition & Dietetics   2010 - 2012
Lakeland Regional Health System   July 1993 - August 1996
The Christ Hospital  1991 - 1992

Skills
Certified Diabetes..., Registered Dietitian, Food Systems, Food Safety, Nutritional Counseling, Clinical Nutrition, Medical Nutrition..., Nutrition Education, Healthcare

Education
Central Michigan University   1999 — 2000
Masters in Human Nutrition

Western Michigan University   1987 — 1992
Bachelor of Science (BS), Dietetics, Chemistry & Community Health Education

Bear Lake Schools   1974 — 1987
Diploma, College Prep

Experience
Lakeland Regional Health System   October 2014 - Present
Lakeland Regional Health System   February 1992 - October 2014

Skills
Healthcare Information..., Hospitals, Healthcare, Healthcare Management, EMR, Microbiology, Molecular Microbiology, Laboratory, Cerner, EHR, Process Improvement, Clinical Research, Medical Terminology

Education
Ferris State University
Biology, Medical Microbiology and Bacteriology

Gladstone Area High School

Experience
Michiana Life Magazine   August 2015 - Present
Lakeland Regional Health System   May 2014 - Present
Holland Free Health Clinic  January 2014 - April 2014
PRSSA - GVSU Chapter   March 2013 - April 2014
ARAMARK  August 2012 - April 2014
GrandPR  August 2012 - April 2014
Grand Valley State University  January 2012 - April 2014
MapleCreek  August 2013 - December 2013
Mercy Health  January 2013 - April 2013
Grand Valley State University  November 2010 - April 2012

Skills
Press Releases, Blogging, Social Media Marketing, Copywriting, Media Relations, Social Media, Marketing Communications, Photoshop, News Writing, Social Networking, Microsoft Office, Event Planning, Public Speaking, WordPress, Photography, Time Management, Interviews, Cision, Feature Articles, Editing, Healthcare, Hospitals, Public Relations, Email Marketing, Internal Communications

Education
Grand Valley State University   2010 — 2014
Bachelor's Degree, Health Communication, Public Relations

Grand Valley State University   2010 — 2014
Bachelor of Science (B.S.), Public Relations; Health Communications

Experience
DMC SINAI-GRACE   April 1996 - Present
Lakeland Regional Health System   October 1992 - April 1996
Mercy Memorial Hospital in Ludington ,MI   March 1992 - October 1992

Skills
Customer Service, Hospitals, Microsoft Excel, Strategic Planning, Microsoft Word, Healthcare Management, PowerPoint, Clinical Research, Research, Healthcare Information..., Process Improvement, Change Management, Nursing, Medicine, X-ray, Radiology, Vascular, Angiography, Angioplasty, Laser, IVUS, Radiation Safety, Positioning, Synthesizers, Piano, Musicians, ARRT, Radiologic Technology, Radiography, Medical Devices, Medical Imaging, EMR, Patient Safety, Cardiology, Healthcare

Education
VOLCANO Advance Course BY Jim Torre   2013 — 2013

Toshiba training   2012 — 2012

Delta College   1987 — 1992
Associate's degree, Radiologic Technology/Science - Radiographer

Experience
InterCare Community Health Network  August 2014 - Present
Lakeland Regional Health System   January 2014 - May 2014
Grand Valley State University  January 2013 - August 2013
Herman Miller  October 2004 - June 2010
Pie Squared Productions, LLC   January 2003 - September 2004
Gordon Food Service  January 2001 - October 2002
Keane, Inc.   September 1995 - January 2001
General Electric  April 1990 - October 1994
General Electric  September 1987 - April 1990

Skills
Nursing, Healthcare, Cpr Certified, Hospitals, BLS, Basic conversational..., Information Technology, Software Development, Systems Analysis, Business Analysis, Leadership, Databases

Education
Grand Valley State University   2011 — 2013
Bachelor of Science, Nursing, 3.9

Philadelphia University   1981 — 1984
Bachelor of Science, Business Admin / Computer Management, 3.7

Experience
Michigan First Credit Union  March 2015 - Present
United Federal Credit Union  March 2013 - February 2015
Lakeland Regional Health System   June 2010 - February 2013
Lakeland Regional Health System   January 2008 - June 2010
Press Ganey Associates  April 2005 - January 2008
McKesson Provider Technologies  August 1999 - April 2005
Elkhart General Hospital  August 1999 - April 2005
NIBCO  1997 - 1999
Elkhart Products Corporation  1995 - 1997
Geocel Corporation  1987 - December 1995

Skills
Strategic Planning, Team Building, Service Recovery, Disaster Recovery, Integration, Security, Telecommunications, Business Efficiency, Technology Planning, Technology..., EHR, Windows Server, Software Documentation, System Administration, Windows, Network Security, Crystal Reports, Team Leadership, Troubleshooting, Healthcare Information..., VMware, Technical Support, Process Improvement, Enterprise Software, Project Management, Management, IT Strategy, Leadership, Data Center, Information Technology, Project Planning, Vendor Management, Active Directory, Visio, IT Operations, Information Security, SharePoint, IT Management

Education
Goshen College   2000 — 2002
BS, Management Information Systems

Indiana University South Bend   1995 — 1997
AS, Computer Science

Elkhart Central High School   1980 — 1983

Experience
Lakeland Regional Health System   November 2011 - Present
Grand Blanc Community Schools  August 2007 - January 2010
South Haven Public Schools  October 1996 - August 2007

Skills
Software Proficiency, Public Speaking, Organizational..., Office Equipment, Presentation Development

Education
Eastern Michigan University   2007 — 2009
MA (2 cr. hr. short), Educational Leadership

Western Michigan University   1989 — 1995
BS, Biology

Experience
Whirlpool Corporation  February 2012 - Present
Lakeland Regional Health System   July 2012 - April 2013
University of Colorado at Colorado Springs  August 2010 - December 2011
Avago Technologies  June 1998 - May 2009

Skills
Semiconductors, Electronics, Perl, ASIC, Testing

Education
Colorado State University   2008 — 2010
Biology, Chemistry, Health Sciences and Spanish.

University of Wisconsin-Madison   1994 — 1998
B.S., Electrical and Engineering with VLSI design emphasis

University of Colorado at Colorado Springs
Microbiology, biochemistry, pre-education, health sciences, and Spanish.

Experience
Lakeland Regional Health System   October 2012 - Present
Lakeland Regional Health System   September 2010 - October 2012
Lakeland Regional Health System   October 2008 - September 2010
Lakeland Regional Health System   May 2005 - September 2008
Lakeland Regional Health System   August 2002 - October 2005
Lakeland Regional Health System   August 1999 - August 2002

Skills
Inpatient, Administration, Problem Solving, EHR, Laboratory Medicine, Conflict Resolution, Leading Change, Change Management, Process Improvement, Team Leadership, Leadership Development, Leadership, Cross-functional Team..., Project Management, Project Planning, Software Implementation, Healthcare Information..., Healthcare, EMR, Healthcare Management, HIPAA, Hospitals, Ambulatory Care, CPOE, Ambulatory

Education
University of Michigan   2013 — 2015
Masters Health Services Administration

Goshen College

Michigan State University
Bachelor of Science, Clinical Laboratory Science

Experience
Edward Jones  May 2014 - Present
Michigan Heart & Vasucular Specialist   December 2011 - January 2014
My Heart Partners, PC   February 2002 - December 2011
Lakeland Regional Health System   March 1997 - February 2002
Lakeland Regional Health System   1996 - 2002

Skills
Financial Analysis, Mutual Funds, Municipal Bonds, Stock Market, Series 66, Series 7, Strategic Planning, Leadership, Budgets, Management, People Management, Contract Negotiation, Healthcare Management, Cardiology, Healthcare, Physicians, Hospitals, Clinical Research, Healthcare Information..., First Aid, EMR, Team Building, Finance, Public Speaking, Customer Service

Education
Indiana University-Purdue University at Indianapolis   1992 — 1994
BS, Nuclear Medicine

Indiana University Bloomington   1987 — 1992
BS, CNMT, RT(N), Nuclear Medicine

Experience
Mercy Health  September 2014 - Present
Interim HealthCare  October 2013 - June 2014
Extreme Sports Camp  June 2013 - August 2013
Lakeland Regional Health System   May 2012 - June 2013
Lakeland Regional Health System   January 2011 - May 2012
Lakeland Regional Health System   May 2008 - January 2011

Skills
Supervisory Experience, ACLS, Registered Nurses, Surgery, Cardiac Care, Staff Orientation, BCLS, Cardiac Rehabilitation, General Surgery, Surgical Technology, CPI trained, Autism, Non-Violent Crisis..., Autism Spectrum..., Behavioral Health, Supervising, Nursing Care, Communication Skills, Organization, Program Development, Reconstructive Surgery, Advance Care Planning, Medical Case Management, Medication Therapy..., Disease Management, Medical Education, EDM, Hand to Hand Combat, Indian Head Massage, Healthcare Management, Cat Sitting, Herbal Remedies

Education
Lake Michigan College   2010 — 2012
Associate of Science (AS), Registered Nursing/Registered Nurse

Grand Valley State University   2007 — 2009
Currently Pursuing BSN, Registered Nursing/Registered Nurse

Experience
Lakeland Regional Health System   September 2010 - Present
Lankenau Hospital  2006 - 2010
St. Luke's Hospital and Health Network   2004 - 2006
St. Luke's Hospital   2000 - 2004
University of Pennsylvania Health System  1995 - 2000
Motion Physical Therapy and Sports Rehab Center   1985 - 1996
University of Pennsylvania Health System  1992 - 1995

Skills
Strategic Planning, Medicine, Hospitals, Healthcare, Leadership, Performance Improvement, Healthcare Management, Nonprofits, Process Improvement, Project Management, Physicians, Executive Management

Education
Drexel University
PhD, Biomedical Science/Engineering

Temple University
Master of Science (MS), Physical Therapy/Therapist

University of Pennsylvania
Bachelor of Science (B.S.), Physical Therapy/Therapist

University of Pennsylvania
Bachelor of Arts (B.A.), Psychology

Experience
University of Cincinnati  July 2014 - Present
University of Cincinnati  August 2008 - July 2014
University of Nebraska at Omaha  August 2006 - July 2008
University of Nebraska-Lincoln  August 2004 - July 2006
Lakeland Regional Health System   February 2002 - July 2004
Gretchen Everhart School   August 1998 - June 2000

Skills
Speech Therapy, Cognition, Speech, Aphasia, Motor Speech Disorders, AAC, Augmentative..., Research, Linguistics, Inpatient, Qualitative Research, Higher Education, Clinical Research, Student Development, Teaching, University Teaching, Treatment, Neuroscience, Assistive Technology, Theory, College Teaching, Distance Learning, Academic Advising, Healthcare, Research Design, Academia, Lecturing, Science, Academic Writing, SPSS, Language Disorders, Admissions, Medical Research, E-Learning, Curriculum Development, Statistics, Adult Education, Pedagogy, Courses, Student Engagement, Rehabilitation

Education
University of Nebraska-Lincoln   2004 — 2007
PhD, Communication Sciences & Disorders

Florida State University   1996 — 1998
BS, Audiology & Speech-Language Pathology

Vanguard High School

Experience
Lakeland Healthcare  September 2010 - Present
Lakeland Regional Health System   May 1995 - September 2010

Skills
Sunquest Laboratory..., Certified Phlebotomy..., Certified Epic..., Certified Epic Order..., Epic Systems, Laboratory, Training, Phlebotomy, EMR, Ambulatory, EHR, CPOE, HIPAA, Healthcare Information...

Education
Indiana University-Purdue University at Indianapolis   1999 — 2000
Associate of Science (AS), Histotechnology

Southwestern Michigan College   1991 — 1994
Associate of Science (AS), Biology, General

Experience
Lakeland Regional Health System   2013 - Present

Education
Ferris State University   2011 — 2014
Bachelor's degree, Critical Care Nursing

Experience
ProgressiveHealth  June 2013 - Present
Amedysis Home Health  January 2012 - 2013
ProStep Rehab  January 2011 - December 2012
Lakeland Regional Health System   July 2002 - December 2010
Encore Rehabilitation Services  2005 - 2009
In-House Rehabilitation   August 2002 - October 2007

Skills
Speech Therapy, AAC, Rehabilitation, Augmentative..., Inpatient, Oral Motor, Traumatic Brain Injury, Long-term Care, Cognitive Therapy, Stroke Rehabilitation, Articulation, Auditory Processing, Hospitals, Healthcare Management, Healthcare, Home Care, Dysphagia management, Dementia, Inpatient speech, Modified barium swallow...

Education
Eastern Michigan University   1995 — 2001
Master of Arts, Speech Pathology

Lake Michigan College   1994 — 1995
Basic Studies

Experience
CHI Franciscan Health  January 2010 - Present
Franciscan Health System  June 2007 - January 2010
Franciscan Health System  June 2007 - June 2008
Lakeland Regional Health System   May 2001 - August 2004

Skills
Clinical Research, Healthcare Management, Healthcare Information..., Healthcare, Hospitals, Medication Therapy..., Pharmacists, Inpatient, Critical Care, Patient Safety, Pharmacy

Education
Ohio University   2011 — 2013
Master of Health Administration, Health/Health Care Administration/Management, A

Ferris State University   2001 — 2007
Doctor of Pharmacy (Pharm.D.), Pharmacy

Experience
Lakeland Regional Health System   January 2013 - Present
Great Lakes Heart & Vascular Institute   January 2001 - January 2013

Skills
Hospitals, Healthcare, Physician Relations

Education
Ferris State University
Bachelor of Science (B.S.), Nuclear Medical Technology/Technologist

Experience
Southern Illinois University Edwardsville  November 2014 - Present
Southern Illinois University Edwardsville  August 2012 - August 2014
Lakeland Regional Health System   March 2009 - April 2011
Don W. Bingham DDS   October 1998 - August 2001
Willowbrook Home Health Care   September 1993 - October 1998

Skills
Leadership, Software Documentation, Time Management, Microsoft Word, Event Planning, Microsoft Office, PowerPoint, Community Outreach, Social Media, Nonprofits, Higher Education, Grant Writing, Public Speaking, Customer Service, Microsoft Excel, Research

Education
Southern Illinois University, Edwardsville   2012 — 2014
Master of Public Administration (MPA), Public Administration, 4.0

Indiana University Bloomington
Bachelor of Science (BS), Public Health

Experience
Franciscan Alliance, Inc.   December 2012 - Present
Lakeland Regional Health System   August 2011 - December 2012
La Porte Regional Health System  May 2000 - November 2008

Skills
Onboarding, Recruiting, Employee Relations, New Hire Orientations, Human Resources, HRIS, Healthcare, Technical Recruiting, Talent Management, Applicant Tracking..., Deferred Compensation, Interviews, Job Fairs, Performance Management

Education
Indiana Wesleyan University   2014 — 2015
Master's degree, Human Resources Management

Goshen College   1996 — 2000
Bachelor of Arts (BA), Business/Human Resources

Spring Arbor University   1995 — 1996
Business/Commerce, General

Experience
Lakeland Regional Health System   August 2014 - Present
Lakeland Regional Health System   May 2013 - August 2014
Lakeland Regional Health System   November 2009 - May 2013
Executive Detailing, Inc.   March 2009 - November 2009
The Grand Rapids Press  2007 - 2009
Obama for America  May 2008 - November 2008

Skills
Training, Healthcare, Corporate Communications, Event Planning, Marketing, Public Speaking, Recruiting, Hospitals, Internal Communications, Project Management, Editing, Customer Service, Newsletters, Change Management, SharePoint, Public Relations, Microsoft Office, Employee Engagement, Social Media, Analysis, Copy Editing, Advertising, Human Resources, Writing, Visual CACTUS, Sitefinity

Education
University of Colorado at Boulder   2004 — 2007
Bachelor of Science, Journalism, 4.0

Front Range Community College   2002 — 2004
Journalism, 4.0

Experience
Generation Care, PLC   February 2014 - Present
Lakeland Regional Health System   October 2013 - February 2014
Children's Hospital of Michigan  April 2013 - June 2013
Holland Hospital  January 2013 - March 2013

Skills
Hospitals, Occupational Therapy, Healthcare, Treatment, Mental Health, Cpr Certified, Pediatrics, Public Speaking, Rehabilitation, Microsoft Office, Inpatient, Acute Care, Orthopedics, Elder Care, Cognition

Education
Grand Valley State University   2011 — 2013
Master of Science (M.S.), Occupational Therapy

Grand Valley State University   2008 — 2011
Bachelor of Science (B.S.), Behavioral Science, Awarded most outstanding student in Behavioral Science Major

Experience
Beckman Coulter  January 2010 - Present
US Air Force Reserve  2005 - 2012
Lakeland Regional Health System   February 2008 - February 2010
Memorial Hospital of South Bend  April 2007 - February 2010
US Army  November 2001 - April 2005

Skills
Hematology, Medical Technology, Laboratory Medicine, Laboratory Automation, Clinical Chemistry, Hardware Diagnostics, Blood Bank, Medical Devices, Hospitals, Healthcare, Immunoassays, Troubleshooting, Phlebotomy, Laboratory, Diagnostics, Field Service, Sample Preparation, Validation, Analytical Chemistry, Microbiology, Immunology, Coagulation, Laboratory Equipment, Aseptic Technique, Chemistry, Microscopy, Medical Terminology, Healthcare Management, Healthcare Information..., Immunochemistry, Laboratory Skills, Quality Control, Clinical Research, Soldering, Medical Equipment, LIS, Military Logistics, Military Training, Military Experience, DJ, Bartending, Combat Lifesaver, Sales, Employee Training, Biomedical Engineering, Cranes, Forklift Operator, Paper Industry, Field Service..., Medical Coding

Education
Community College of the Air Force   2014 — 2015
Associate of Arts and Sciences (A.A.S.), Health/Health Care Administration/Management

Community College of the Air Force   2005 — 2006
Associate of Arts and Sciences (AAS), Clinical/Medical Laboratory Technician

Experience
Lakeland Regional Health System   2012 - 2015

Skills
Sports Medicine, Family Medicine

Education
Western University of Health Sciences   2007 — 2012
DO

Idaho State University   2000 — 2007
Bachelor's Degree, Zoology

Experience
Lakeland Regional Health System   May 2014 - Present
Alexa Claire Boutique & Tux Shop (The Tux Shop)   June 2012 - Present

Skills
Microsoft Office, Customer Service, Office Administration, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Public Speaking, Social Media, Outlook, English, Photoshop, Windows, Time Management, Strategic Planning, Team Leadership, Team Building, Filing, Management, Data Entry, Project Planning, Event Management

Education
Lake Michigan College   2011 — 2013
Associate's of Applied Business, Administrative Assistant and Secretarial Science, General

Grand Valley State University

Experience
Lakeland Regional Health System   March 2013 - Present
St. Petersburg College  January 2011 - March 2013
Whirlpool Corporation  July 2009 - April 2010
Eastern Michigan University  August 2008 - May 2009
Eastern Michigan University  October 2006 - August 2008

Skills
Internal Communications, PeopleSoft, Microsoft Office, Conflict Resolution, Social Media, Project Coordination, Training & Development, Event Planning, Organizational..., Employee Training, Community Service, Non-profit Board..., Community Organizing, Board Governance, Social Networking, Recruiting, Higher Education, Interviews, Public Speaking

Education
Eastern Michigan University   2004 — 2008
Bachelor of Science, Communication

St. Joseph High School   2000 — 2004

Eastern Michigan University
Master of Arts (M.A.), Educational Leadership: Student Affairs

Experience
Lerman Enterprises - Steel Warehouse Lock Joint Tube SFI   May 2013 - Present
Lakeland Regional Health System   May 2011 - May 2013
JobWorks  2008 - 2009
Forge Industrial Staffing  2005 - 2007

Skills
Talent Management, Allied Health, Employee Benefits, Technical Recruiting, Vendor Management, HRIS, Onboarding, Human Resources, Nursing, Full-cycle recruitment, Behavioral Interviewing, Resume Writing, Coaching, Training, Contract Negotiation, Staff Retention, Career Counseling, Healthcare, Strategic Sourcing, Applicant Tracking..., Internet Recruiting, Organizational..., Employee Training, Benefits Administration, Hiring, New Hire Orientations, Phone Interviewing, Temporary Staffing, College Recruiting, Interviews, Permanent Placement, Staffing Services, Employee Engagement

Education
University of Phoenix   2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General

Indiana Institute of Technology   2000 — 2005
Bachelor of Applied Science (B.A.Sc.), Marketing & Management, General

South Side High School - Fort Wayne, IN
High school diploma

Experience
Mountain Vista Medical Center  March 2014 - Present
Nursing Solutions  January 2014 - Present
Community Health Center of Branch County  May 2013 - January 2014
Kik Chiropractic   May 2009 - July 2010
Beachside Appetite   May 2007 - November 2007
Abercrombie & Fitch  November 2004 - May 2006
Lakeland Regional Health System   August 2003 - November 2005

Education
Glen Oaks Community College   2010 — 2013
Associate of Applied Science in Nursing, Nursing, Magna Cum Laude

Grand Valley State University   2004 — 2009
Bachelor of Science, Communications with an emphasis in Broadcasting

Lakeshore High School   2000 — 2004

Experience
American Association of Medical Dosimetrists   August 2014 - Present
Absolute Oncology LLC   January 2014 - Present
Radiation Oncology Resources   February 2009 - February 2014
Advanced Radiotherapy Consulting   September 2009 - September 2012
Lakeland Regional Health System   June 2000 - May 2011
Hermitage Estates Homeowners Association   January 2003 - May 2007
South Bend Medical Foundation  May 1999 - June 2000
Cytology Pathology Services, Inc   August 1997 - May 1999

Skills
RapidArc, TomoTherapy, Pinnacle ADAC, Web Design, Treatment Planning, Teaching, Pinnacle, Stereotactic..., IGRT, Radiation Therapy, Healthcare, Cancer, MRI, Healthcare Management, DICOM, PACS, Oncology, Clinical Research, Cancer Treatment, Radiation, Dosimetry, Medical Devices, Patient Safety, Treatment, EMR, ARIA, Physician Relations, Varian, Social Media Marketing, Lean Tools, Six Sigma, Clinical Workflow, Remote Access, Statistical Data..., Medical Imaging, Hospitals, Plannning, Medical Physics, Radiation Safety, Mosaiq, Brachytherapy, Radiology, Planning

Education
Sigma Breakthrough Technologies Incorporated   2013 — 2014
SBTI Green Belt Certification, Lean Six Sigma Training

ARC Dosimetry School   2009 — 2011
Certification of Completion, Medical Dosimetry

Indiana University South Bend   2000 — 2004
Masters, Business Administration

Indiana University-Purdue University at Indianapolis   1996 — 1997
Bachelors, Cytotechnology

Indiana University South Bend   1992 — 1996
Bachelors, Biology

Experience
Michigan Works! BCV  April 2013 - Present
Michigan Works! BCV  September 2012 - April 2013
Michigan Works! BCV  May 2012 - September 2012
Lakeland Regional Health System   August 2011 - May 2012

Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Research, Cpr Certified, Healthcare, Public Speaking, Photoshop, Teamwork, Medical Terminology, Training, Policy, Program Management, Recruiting, Team Leadership, Time Management, Leadership Development, Nonprofits, Talent Management, Workforce Development, Payroll, Case Management, Leadership, Organizational...

Education
Grand Valley State University   2007 — 2011
Bachelor of Science (B.S.), Non-Profit/Public/Organizational Management

Experience
Intercare Community Health Network  April 2012 - Present
Lakeland Regional Health System   July 2011 - April 2012
AT&T  April 2001 - April 2010

Skills
Networking, Security, Software Documentation, Routers, Troubleshooting, Epic Systems, Cisco Technologies, Integration, Telecommunications, EHR, Wireless Networking, Project Management, Software Installation, Disaster Recovery, Windows, System Administration, Network Security, Training, WAN, NextGen, Process Improvement, IT Strategy, Linux, Testing, Switches, Virtualization, Team Leadership, Healthcare Information..., System Deployment, Visio, Program Management, Access, Crystal Reports, Analysis, Network Design, VMware, Data Center, Information Technology, PMP, VoIP, Project Planning, HIPAA, Technical Support, Team Building, SAN, SharePoint, SQL, LAN-WAN, TCP/IP, VPN

Education
Lansing Community College   2011 — 2011
EHR Implementation Support Specialist, Electronic Health Records Implementation

Davenport University   2010 — 2010
CCNA, Information Technology Healthcare

Experience
Lakeland Regional Health System   August 2004 - Present
The South Bend Clinic  2000 - August 2004

Skills
Registered Health..., Certified in Healthcare..., Certified Coding..., AHIMA Approved ICD-10..., Health Information..., EHR, HIPAA, Revenue Cycle, Epic Systems, ICD-10, Medical Coding, Physician Coding, ICD-9, CPT, Medical Transcription, Hospitals, EMR, Healthcare, Healthcare Management, Healthcare Information..., Medical Records, Medical Terminology, Informatics, Inpatient, Medical Billing, JCAHO

Education
Indiana University-Purdue University at Indianapolis
Bachelor of Science (B.S.), Health Information/Medical Records Administration/Administrator

Experience
Keystone RV  January 2014 - Present
Dutchmen Manufacturing  April 2010 - December 2013
Dutchmen Manufacturing, Inc.   April 2009 - April 2010
Dutchmen Manufacturing  December 2004 - April 2009
Creation Group/Atwood Mobile Products   April 1999 - December 2004
Lakeland Regional Health System   August 1995 - April 1999

Skills
Microsoft Office, Customer Service, Event Management, Word, Excel, Outlook, PowerPoint, Administrative Support, Event Planning, Data Entry, Adobe Acrobat, Human Resources, Minutes, Transcription, Travel Planning, Financial Reporting, Executive Reporting, Troubleshooting, Microsoft Dynamics, Office Administration, Records Management, Administrative..., Microsoft Word, Team Building, Strategic Planning, Microsoft Excel

Education
Ferris State University   1991 — 1995
B.S., Magna Cum Laude, Office Automation Systems

Experience
FUJIFILM Medical Systems U.S.A., Inc.   November 2000 - Present
Gateway Medical System   July 1996 - November 2000
Lakeland Regional Health System   1995 - 1996
Systems Management   1993 - 1995
Systems Management   1993 - 1995

Skills
Integration, DICOM, Troubleshooting, Virtualization, PACS, Data Center, RIS, HL7, Medical Imaging, Hardware, Software Implementation, Testing, Digital Imaging, Healthcare Information..., Medical Devices, Radiology, vSphere, IHE, Software Documentation, Disaster Recovery, Technical Support, Informatics, VMware, Requirements Analysis, Hardware Diagnostics, SAN, Field Service, VMware ESX, Biomedical Engineering, Cross-functional Team..., Servers, NAS, VMware Infrastructure, Microsoft SQL Server, Microsoft Technologies, Network Architecture, Product Development, Business Intelligence, Data Analysis, Business Process..., Storage Architecture, Software Development, Windows Server, Product Management, IT Management, Storage Area Networks, Network Engineering, Business Planning, Business Technology, Systems Engineering

Education
Fairfield University   2007 — 2010
Master of Science -, Management of Technology, 3.95

Indiana University South Bend   1990 — 1996
BSCS, Computer Science

Experience
Ivy Tech Community College  September 2008 - Present
Memorial Hospital  July 2001 - Present
Lakeland Regional Health System   January 1997 - January 2010

Skills
Nursing

Education
Indiana University-Purdue University at Indianapolis   2006 — 2010
MSN-CNS, Adult Health

Holmwood Tech High School   1984 — 1988
High School Diploma, Science

Experience
Neurostaffing Solutions LLC   October 2013 - Present
Sikorski Home   October 2008 - Present
Lakeland Regional Health System   October 2007 - October 2008

Skills
Customer Service, Sales, Microsoft Office, Data Entry, Training, Event Planning

Education
Indiana University Bloomington   1984 — 1998

Experience
Lakeland Regional Health System   October 2010 - Present
Lakeland Regional Health System   February 2003 - October 2010

Skills
Healthcare, Microsoft Office, Project Management, Customer Service, Microsoft Excel, Process Improvement, Change Management, Healthcare Information..., PowerPoint, Microsoft Word, Team Building, Hospitals, Program Management, Public Speaking, Research, HIPAA, Software Documentation, Business Analysis, Access, EMR

Education
Spring Arbor University   2007 — 2009
MA, Organizational Management

Grand Valley State University   1999 — 2002
BS, Information Systems

Experience
Houston Methodist  April 2015 - Present
Henry Ford Health System  February 2014 - April 2015
Crittenton Hospital Medical Center  2013 - 2014
CareTech Solutions (at Crittenton Hospital Medical Center)   2010 - 2013
Trinity Health  2010 - 2010
Lakeland Regional Health System   2008 - 2010
Children's Healthcare of Atlanta  2006 - 2008
Garden City Hospital  1999 - 2006

Skills
Healthcare, Hospitals, Process Improvement, Healthcare Management, Healthcare Information..., EHR, HIPAA, Epic Systems, Management, Revenue Cycle, Access, EMR, Medicare, Leadership, Healthcare Consulting

Education
Oakland University   2005 — 2006
Master of Public Administration, Healthcare Administration

Grand Valley State University   1999 — 2003
Bachelor of Business Administration, Finance and HR Management

Experience
Cleveland Clinic  September 2011 - Present
Lakeland Regional Health System   October 2005 - September 2011

Skills
Healthcare, Healthcare Information..., Revenue Cycle, Healthcare Management, Hospitals, EHR, Healthcare Consulting, HIPAA, EMR, Informatics, Process Improvement, Epic Systems, Medicare

Education
Indiana University South Bend
Bachelor's Degree, Business, Management, Marketing, and Related Support Services

Lake Michigan College
Associate's degree, Business/Commerce, General

Experience
Stanford Children's Health Lucile Packard Children's Hospital Stanford   January 2014 - May 2014
Alexian Brothers Health System  July 2013 - December 2013
Norton Healthcare (Partners PS)   November 2012 - March 2013
Lakeland Regional Health System   October 2011 - November 2012
National Safety Council  February 2011 - July 2011
National Safety Council  October 2008 - January 2011
National Safety Council  September 1998 - September 2008
National Safety Council  August 1997 - August 1998
National Safety Council  September 1994 - July 1997
National Safety Council  September 1992 - August 1994

Education
Michigan Technological University
BS, Scientific and Technical Communication

Cuyahoga Community College   2012 — 2013
Health Information Technology certificate program

Experience
IPC The Hospitalist Company, Inc.   January 2014 - Present
Lakeland Regional Health System   August 2005 - Present
Kindred Healthcare  June 2003 - September 2008
The Private Sector Group, minstry of health   January 1999 - January 2002

Skills
Nursing, ACLS, BLS, Inpatient, Patient Safety, Hospitals, EMR, Nursing Education, Medical/Surgical, Acute Care, Epic Systems, Healthcare Management, Healthcare, EHR, Clinical Research, Healthcare Information..., Telemetry, Patient Education, Cpr Certified, HIPAA, Patient Advocacy, EKG, IV, Medication..., Nurse Practitioners, BCLS, Medicare, Ambulatory Care, Direct Patient Care, Disease Management, Palliative Care, Health Promotion, Internal Medicine, Family Medicine, Medicine, Home Care, Pediatrics

Education
Purdue University Calumet   2010 — 2013
MSN, Family Nurse Practitioner

Indiana University South Bend   2007 — 2008
BSN, nursing

Lake michigan college   2002 — 2005
Associate science in nursing

Experience
Lakeland Regional Health System   December 2014 - Present
Lakeland Regional Health System   February 2012 - December 2014
United Federal Credit Union  May 2011 - October 2011
Madison Center Inc  May 2007 - January 2009
RTI Products   January 2005 - May 2007
Wal-Mart Tire Lube and Express   May 2001 - August 2002
U.S. Army   January 1997 - November 1999

Skills
Account Reconciliation, General Ledger, Accounts Payable, Microsoft Excel, Microsoft Office, Payroll

Education
Ferris State University   2010 — 2011
BA, Accounting

Niles High

Southwestern Michigan College
Associates in Arts, Accounting

Experience
Lakeland Regional Health System   Clinical EducatorLRHS2012 - Present

Skills
Inpatient, Nursing Education, ACLS, Epic Systems, Hospitals, BLS, Nursing, PALS, Critical Care, Patient Safety, EMR, Pediatrics, Home Care, Ambulatory Care, Healthcare Management, Cerner, Adult Education, Educational Leadership, Educational Technology, Team Facilitation, Workshop Facilitation, TNCC, Trauma Nursing, emergency, Emergency Nursing, Simulations

Education
Concordia University Chicago   1992 — 1995
bsn, nursing

Experience
Beacon Health System  August 2013 - Present
Lakeland Regional Health System   February 2011 - August 2013
CareTech Solutions  December 2008 - February 2011
1st Source Bank  October 2002 - December 2008
Principal Financial Group  2001 - 2002

Skills
Troubleshooting, Technical Support, Help Desk Support, IT Service Management, Remote Desktop, Management, LAN-WAN, Leadership, Active Directory, Software Documentation, System Administration, VMware, Healthcare Information...

Education
Faith Baptist Bible College and Theological Seminary   1995 — 1996

Goshen College   1994 — 1995

Experience
Cheryl Care   March 2012 - Present
St Joseph Medical Association   1997 - 2005
Lakeland Regional Health System   1984 - 1994

Skills
Strategic Planning, Customer Service, Public Speaking, Healthcare, Event Planning, Elder Care, Life Transitions, Fitness, Entrepreneurship, Wellness, Coaching, Community Outreach, Medicine, Small Business

Education
Ferris State University
Associate of Science (AS), Nuclear Medical Technology/Technologist

Hemlock High School

Experience
Lakeland Regional Health System   January 2012 - Present
Lakeland Regional Health System   June 2006 - January 2012
Andrews University Airpark   February 2005 - June 2006
United States Air Force  September 1996 - February 2005

Skills
PACS, Imaging Informatics, DICOM, HL7, Radiology, Cardiology, Medical Imaging, Healthcare Information..., HIPAA, Troubleshooting, Biomedical Engineering, Epic Systems

Education
Lake Michigan College   2011 — 2013
Associate's degree, CIS Networking

Lake Michigan College   2011 — 2011
PC Repair and Networking Technician Certificate, CIS Networking

Lake Michigan College   2011 — 2011
Cisco Certificate, CIS Networking

Embry-Riddle Aeronautical University   1999 — 2003
Bachelors of Science, Professional Aeronautics

Community College of USAF   1999 — 2000
Associates of Science, Avionics

Experience
Lakeland Regional Health System   February 2010 - Present
North Ottawa Community Health System  August 2009 - April 2010
Oakwood Hospital & Medical Center  May 2008 - May 2009

Skills
Cpr Certified, ACLS, Member of Ethics..., Service/safety champion, Charge nurse, Moderate sedation...

Education
Henry Ford Community College   2004 — 2008
Associate in science, Nursing

Experience
Hometown Homecare  February 2011 - Present
Lakeland Regional Health System   April 1999 - September 2010

Skills
IV, Central line certified, Phlebotomy, Cpr Certified, Stroke, Urology, med/surg

Education
Erie 1 BOCES   1989 — 1990
diploma, LPN

Experience
Pokagon Band of Potawatomi  October 2013 - Present
Lakeland Regional Health System   October 2008 - October 2013
YKHC  March 2007 - October 2008
YKHC  May 2006 - March 2008

Skills
Clinical Pharmacy, Hospital Pharmacy, Pharmacokinetics, Clinical Pharmacology, Medication Therapy..., Patient Counseling, Pharmacueticals

Education
Ferris State University   2002 — 2006
Docatorate, Pharmacy

Kalamazoo Valley Community College   2000 — 2002
Associate of Science (A.S.), Pre-Pharmacy Studies

Experience
Lakeland Regional Health System   March 2012 - Present
Lakeland Regional Health System   March 2012 - Present

Education
Goshen College   1986 — 1991
BSN, Registered Nursing/Registered Nurse

Experience
Lakeland Regional Health System   June 2010 - Present
Spectrum Health  May 2002 - May 2010

Education
Grand Valley State University   1994 — 2002
Bachelor's degree, Health Professions and Related Clinical Sciences, Other

Grand Valley State University   1994 — 2002
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse

Experience
Lakeland Regional Health System   June 1998 - Present

Education
Davenport University   1991 — 1993
Associate of Science (A.S.), medical records

Experience
Lakeland Regional Health System   September 2004 - Present
Cedarwood Medical Center  September 1997 - September 1999
Cedarwood Medical Center  September 1995 - September 1997

Skills
Project Management, Healthcare Management

Education
Davenport University   1980 — 1982
Associate's degree, Legal Administrative Assistant/Secretary

Experience
Lakeland Regional Health System   April 2007 - Present
U.S. Coast Guard   March 2003 - March 2007

Education
Davenport University   1999 — 2008
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management

Harper Creek High School   1985 — 1998
General Studies