LesConcierges Company
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LesConcierges Employees
Fifth Era July 2015 - Present
Nipun Capital, L.P. May 2015 - July 2015
LesConcierges June 2013 - August 2013
Skills
Leadership, Strategic Planning, Team Management, Concierge Services, Music Production, Asset Management, Research, Public Speaking, Social Media, Entrepreneurship, Economic Geography, Youth Development, Demography, Teamwork, Strategy, Marketing Strategy
Education
University of California, Berkeley 2014 — 2018
Bachelor of Arts (B.A.), Geography
Marin Catholic High School 2010 — 2014
The Loop Exclusive January 2015 - Present
Williams-Sonoma, Inc. April 2013 - Present
East Bay Loop January 2007 - Present
East Bay Loop January 2007 - January 2015
Williams-Sonoma, Inc. October 2012 - March 2013
LesConcierges August 2005 - August 2009
Skills
New Business Development, Social Media Marketing, Catering, Personal Chef Services, Cooking, Leadership, Presentations, Training, Instructor-led Training, Time Management, Customer Service, Facebook, Microsoft Office, Team Building, Food Preparation, POS, Marketing Strategy, Revenue Forecasting, Email Marketing, Project Management, Money Management, Customer Retention, PowerPoint, Direct Sales, Internal Communications, Sales Operations, Problem Solving, Account Management, Corporate Communications, Staff Management, Staff Development, Stock Management, Revenue Analysis, Communication Skills, Program Budgeting, Cold Calling, Cross-functional Team..., Inventory Management, Customer Service..., True Team Player, Loss Prevention, Inventory Analysis, Outstanding..., Door to Door, Speech, Collaborative Problem..., Increased Profitability, Google Analytics, Windows & Mac operating..., Key Account Development
Education
UC Davis 1990 — 1994
Business, Management, Marketing, and Related Support Services
University of California, Davis 1990 — 1994
Sociology
Gild April 2014 - Present
Gild November 2012 - April 2014
LesConcierges January 2011 - November 2012
Marla Ruby Interior Design September 2010 - December 2010
California State Capitol - Governor's Office May 2010 - September 2010
Skills
Event Planning, Event Management, Outlook, Customer Service, Microsoft Excel, PowerPoint, Microsoft Office, Social Media, Salesforce.com, Microsoft Word, Hospitality, Marketing, Public Speaking, Research, Social Media Marketing, Project Management, Business Strategy, Team Building, Social Networking, Facebook, Account Management, Sales, Management, Recruiting
Education
UC Davis 2006 — 2010
Bachelor of Arts: College of Letters and Sciences, Communication, General; Minor: Spanish
St. Ignatius College Preparatory 2002 — 2006
LesConcierges June 2011 - Present
Travel With Ease June 2005 - June 2011
Skills
Travel Planning, Event Management, Hospitality Industry, Travel Management, Customer Service, Event Planning, Hotels, Hospitality Management, Leisure, Trade Shows, Hospitality, Tourism, Leisure Travel, Vacation, Business Travel, Revenue Analysis, Cruises, Public Relations, Sales, Marketing, Hotel Booking, Adventure Travel, Marketing Strategy, Concierge Services, Training, Marketing Communications, Leadership, Team Building, Negotiation, Pre-opening, Sustainable Tourism, Fundraising, Front Office, Hotel Management, Resorts
Education
University of Florida 1981 — 1984
BS, Recreation
Moorestown High School
Sweet Thrills Bakeshop 2013 - 2015
Montessori Children's House 2009 - 2015
LesConcierges 2004 - 2005
Keep Media/My Wire 2002 - 2003
Supporting Our Sons 2001 - 2002
Women.com 1999 - 2001
Oxygen Media, Inc. 1997 - 1999
Digiratti 1997 - 1997
WQED/WGBH 1996 - 1996
KidSoft 1994 - 1996
Skills
Strategic Creative..., Brand Management, Creative Services, Editorial, Producing Web Content, Account Management, Marketing Communications, Social Media, Online Advertising, Entrepreneurship, Marketing, Online Marketing
Education
University of California, Los Angeles
Bachelor's Degree, Communications
Razorfish December 2014 - Present
The Metis Zone April 2013 - January 2015
Common Sense Media September 2011 - April 2013
Epsilon 2006 - 2011
LesConcierges 2004 - 2006
Procter & Gamble ~ Reflect: True Custom Beauty 2003 - 2004
RedEnvelope 2000 - 2003
Organic 1999 - 2000
Skills
Integrated Marketing, Direct Marketing, Email Marketing, Online Marketing, Marketing Strategy, Advertising, Strategic Partnerships, Interactive Marketing, Creative Direction, CRM, Marketing, Copywriting, Digital Marketing, Direct Mail, Strategy, Multi-channel Marketing, Creative Strategy, User Experience, Digital Media, Online Advertising, Brand Development, Account Management, Cross-functional Team..., Digital Strategy, Newsletters, New Business Development, Leadership, Web Analytics, Analytics, Content Strategy, E-commerce, Copy Editing, Consumer Marketing, Microsites, Forecasting, Customer Acquisition, Interactive Advertising, Web Marketing, Project Management, Affiliate Management, Process Improvement, Traditional Print, Co-op Advertising, Messaging, Brand Awareness, Affiliate Marketing, Editing, Website Development, Employee Training, Collateral Production
Education
Smith College 2015 — 2019
BA, Economics and Studio Art
Audi on demand July 2014 - Present
Audi on demand November 2013 - July 2014
LesConcierges August 2012 - November 2013
Claremont Resort & Spa August 2008 - May 2012
Corinthian International Parking Services October 2006 - June 2009
Hilton Worldwide September 2007 - June 2008
College Works Painting October 2006 - July 2007
Skills
Customer Service, Sales, Management, Microsoft Excel, Microsoft Word, Marketing, Hospitality, Research, Event Planning, Fluent French, Event Management, Social Networking, Hotels, CRM, Customer Satisfaction, Lead Generation, Knowledge of German,..., French, Writing, Excel, Word, Fleet Management, Operations Management, Salesforce.com, Employee Training
Education
University of California, Santa Cruz 2005 — 2011
BA, History
Lycee International, France 2001 — 2005
High School Diploma, French Baccalaureate with International Option, Economics
Capitol Concierge Inc. June 2015 - Present
The St. Regis San Francisco March 2015 - June 2015
The Hilton San Francisco Union Square December 2013 - June 2015
LesConcierges January 2013 - November 2013
Translations.com September 2010 - January 2013
Cengage Learning January 2010 - September 2010
Cengage Learning April 2009 - December 2009
Cengage Learning August 2008 - April 2009
H&M June 2006 - August 2008
Tufts University Balch Arena Theatre January 2005 - May 2008
Skills
Leadership, Spanish, Editing, Customer Service, Sales, Proofreading, Copy Editing, Translation, Research, Software Localization, Linguistics, Cultural Sensitivity, CRM, Wordfast, CAT tools, Translation Memory, Public Relations, Event Management, Time Management, Management, Training, French, Customer Satisfaction, Social Media, International Relations, Social Networking
Education
Tufts University 2004 — 2008
Bachelor of Arts (B.A.), Spanish Language and Literature
Universidad Autónoma de Madrid 2006 — 2007
Coursework, Spanish
Hamden High School 2000 — 2004
Diploma, N/A
Shannon D Caldwell January 2013 - Present
Purple Louts Yoga 2003 - Present
Curazene June 2010 - January 2013
RMCN Credit Services 2010 - 2010
LesConcierges 2005 - 2009
The Turning Point 2004 - 2009
The Associates 1998 - 2000
Skills
Marketing Strategy, Training, Marketing, Coaching, Sales, Customer Service, Team Building, New Business Development, Event Planning, Public Speaking
Education
University of North Texas 1994 — 1996
B.S., Journalism & Human Resources
Farmersville High School
LesConcierges December 2013 - Present
Poughkeepsie Grand Hotel June 2011 - Present
SUNY Plattsburgh October 2009 - Present
SUNY Plattsburgh Residence Life October 2009 - Present
Noxon Road Elementary School September 2008 - June 2009
Skills
Student Development, Student Affairs, Prezi, Event Planning, Higher Education, iMovie, Facebook, Tumblr, Community Service, Audacity, Garageband, Cpr Certified, Public Speaking, Youth Mentoring, Tutoring, Critical Thinking, Adobe Audition, PowerPoint, Community Outreach, Research, Residence Life, Social Networking
Education
STATE UNIVERISITY OF NEW YORK AT 2009 — 2013
Bachelor, Science; Hotel; and Tourism Management
State University of New York College at Plattsburgh 2009 — 2013
BS, Hotel Restaurant and Tourism Mgmt
MarketShare June 2013 - Present
Prentice Hall January 2003 - Present
Fire.io LLC January 2011 - June 2013
LesConcierges 2011 - May 2013
Naviscent, LLC April 2006 - December 2010
Keynote Systems, Inc April 2004 - March 2005
NetRaker Corporation June 1998 - March 2004
Dune Design Group April 1996 - March 1999
KidSoft LLC 1994 - 1996
Go Corporation August 1989 - June 1994
Skills
Information Architecture, User Experience, Usability Testing, Mobile Devices, User Interface Design, Usability Engineering, E-commerce, User-centered Design, Interaction Design, Usability, Heuristic Evaluation, Product Management, Mobile Applications, Start-ups, Persona, User Experience Design, Web Design, Human Computer..., User Research, Web Analytics, Web Applications, Content Management, Wireframes, Content Strategy, Accessibility, User Scenarios, Mobile Internet, Agile Methodologies, Digital Strategy, Entrepreneurship, Contextual Inquiry, Software Design, Information Design, User Interface, Strategic Partnerships, Web 2.0, Strategy, Web Project Management, SEO, Lead Generation, Integrated Marketing, Experience Design, Digital Media, Wire Framing, Content Development, Management, SaaS, Leadership
Education
University of California, Berkeley 1985 — 1989
B.A., Computer Science
Phillips Academy, Andover 1981 — 1984
H.S.
NSE/Pharmanex August 2012 - Present
NuSkin Distributor 2012 - Present
ATX Health Coaching September 2011 - Present
LesConcierges November 2001 - October 2002
Professional Concierges April 1997 - November 2001
Skills
Event Management, Nutrition, PowerPoint, Strategic Planning, Wellbeing, Coaching, Marketing Strategy, Salesforce.com, Online Advertising, Social Networking, Marketing, Healing, Public Speaking, Entrepreneurship, Wellness Coaching, Wellness, Event Planning
Education
The University of Texas at Austin 1992 — 1996
BA, Communications and Business
Fifth Era October 2012 - Present
Keiretsu Forum/Capital October 2006 - Present
Concept Art House January 2006 - Present
LesConcierges March 2005 - Present
Perkville September 2012 - Present
Soundwave October 2012 - Present
Qube Learning May 2007 - Present
SuperTales Inc. February 2013 - Present
1World Online May 2013 - Present
ApplePie Capital December 2013 - Present
Education
Stanford University Graduate School of Business 2013 — 2013
Stanford University Graduate School of Business 1986 — 1988
MBA
University of Oxford 1981 — 1984
MA
YMCA of the Central Bay Area (formerly known as the Berkeley-Albany YMCA) November 2014 - Present
Goodwill Industries of the Greater East Bay May 2013 - November 2014
LesConcierges February 2012 - May 2013
Hotel IQ International 2009 - 2011
Big Up Radio January 2000 - 2010
Wall Street Institute 2007 - November 2009
EXL Consulting, Inc. 2000 - 2003
Robertson Stephens 2000 - 2000
Gap Inc. 1999 - 2000
Skills
Management, Team Leadership, Project Management, Strategic Planning, Program Management, Customer Service, Process Improvement, Project Planning, Quality Assurance, Strategy, Budgets, Marketing, Training, Leadership, Business Analysis, Change Management, E-commerce, Business Strategy, Security, Vendor Management
Education
University of California, Berkeley 2002 — 2002
Project Management Professional Sequence, Project Management, PMI Courses
University of California, Berkeley 2000 — 2001
Oracle DBA Professional Sequence Certification, Oracle DBA, Certified
University of California, Berkeley 1996 — 1998
BA, American Studies, .
International House Bangkok
International House Bangkok
LesConcierges May 2013 - Present
Credo Restaurant January 2010 - Present
Smooth Spirits May 2011 - Present
Delivering Happiness @ Work May 2012 - November 2012
Takami Sushi + Robata August 2007 - October 2009
Liberty Grill July 2006 - August 2009
Skills
Customer Service, Bartending, Event Management, Event Planning, Events, Hospitality, Account Management, Sales, Concierge Services, Logistics, Training, Banquets, Restaurants, Hotels, Social Media Marketing, Catering, Public Relations
Education
University of Southern California 2002 — 2006
BA, fine art, business administration
The Australian National University 2003 — 2003
foreign study program, Photography
LesConcierges March 2015 - Present
JET Alumni Association of the Southeast March 2010 - Present
Skills
Japanese, Microsoft Word, Event Planning, Leadership, Research, Japanese culture, Event Management, PowerPoint, Social Media, Microsoft Excel, Microsoft Office, Outlook, Customer Service, Editing, English, Public Relations, Proofreading, Social Media Marketing, Teaching, Blogging, Teamwork, Fundraising, Team Building, Sales, Strategic Planning, Recruiting
Education
The University of Georgia 1994 — 1999
BBA, Business Administration (International Business focus)
Lakeside High School 1989 — 1994
Pace Marketing and Promotions October 2013 - Present
Global Travel International January 2003 - Present
LesConcierges November 2010 - November 2012
Eurofly Airlines January 2006 - March 2008
Event Management Concepts, LLC. January 2001 - January 2004
Aquarius International January 1996 - January 1997
Skills
Event Planning, Event Management, Management, Budgets, Team Building, Hospitality, Project Planning, Program Management, Customer Service, Time Management, Public Speaking, Marketing, Research, Contract Negotiation, Social Media Marketing, Marketing Communications, Location Intelligence, Microsoft Office, Public Relations, Social Media, Microsoft Word, Microsoft Excel, Process Improvement, Social Networking, Marketing Strategy, Sales, Outlook, Corporate Events, Strategic Planning, Television Commercials, Voice Overs, Supplier Negotiation, Fundraising, New Business Development, Account Management, Training, Leadership, Sales Management, Negotiation, Team Leadership, Sponsorship
Education
University of Maryland College Park
Oxford Accelerator April 2014 - June 2015
Kairos Society February 2014 - June 2015
Oxford Entrepreneurs December 2013 - June 2015
Fifth Era June 2014 - October 2014
LesConcierges July 2013 - October 2013
Earth Train June 2011 - August 2011
Women of the World Investments April 2007 - April 2007
Skills
Leadership, Spanish, Social Networking, Public Speaking, PowerPoint, Research, Remote Sensing, Academic Tutoring, Women's Studies, Field Work, Statistical Data..., English, Writing, Cultural Geography, Economic Geography, Geographic Information..., Microsoft Word, Relationship Management, Curriculum Development, Concierge Services, High Net Worth..., Nutrition Education, Stata, Yoga, Foreign Languages, Teamwork, Creative Writing, Event Management, Strategic Planning, Entrepreneurship, Event Planning, Marketing, Time Management, Public Relations, Social Media
Education
University of Oxford 2012 — 2015
Bachelor of Arts (BA), Geography
The Branson School 2008 — 2012
4.0 unweighted
Seismic Marketing May 2014 - Present
Revecent (Formerly Pipeline Management Consulting) June 2013 - Present
Close To My Heart September 2006 - Present
The Association & Conference Group LLC May 2011 - January 2013
Growing Family January 2002 - June 2003
LesConcierges June 1996 - July 2001
Omni Hotels June 1993 - May 1996
Skills
Event Planning, Public Speaking, Social Media Marketing, Marketing Communications, Project Management, Team Leadership, Event Management, Social Media, Social Media Consulting, Social Media..., Copywriting, Website Development, Manage Client..., Project Coordination, Direct Sales, Customer Service, Product Development, Newsletters, Marketing Strategy, Fundraising, Blogging, Advertising, Training, Team Building, Graphic Design, Public Relations, Social Networking, SEO, Digital Marketing, Marketing, Management, CRM, Email Marketing
Education
University of New Hampshire 1989 — 1993
BS, Hotel Administration
University of New Hampshire
The HALO Trust June 2010 - Present
Marie Curie Cancer Care April 2008 - August 2009
Ten Lifestyle Management June 2006 - April 2008
LesConcierges June 2004 - November 2005
Big Brothers Big Sisters September 2001 - May 2002
Skills
Fundraising, Event Planning, Event Management, Social Media, Non-profits, Research, Philanthropy, Marketing Communications, Strategic Planning, Public Speaking, Public Relations, Social Networking, Social Media Marketing, Online Advertising, Volunteer Management, Marketing, Email Marketing, Project Management, Proposal Writing, Management, Nonprofits, Training, Leadership, Strategic Communications, Grant Writing, Strategy, Community Development, Corporate Communications
Education
University of Cincinnati 1999 — 2002
Bachelor, Communication
Capitol Concierge Inc. April 2015 - Present
LesConcierges July 2014 - April 2015
LesConcierges December 2013 - October 2014
LesConcierges April 2013 - December 2013
LesConcierges January 2013 - July 2013
LesConcierges October 2011 - January 2013
LesConcierges April 2011 - September 2011
Fairmont Heritage Place, Ghirardelli Square April 2008 - March 2011
Skills
Customer Service, Office Management, Project Management, Strategic Planning, Employee Training, Program Management, Operations Management, Team Building, Leadership Development, Reporting & Analysis, Performance Improvement, Management, Customer Satisfaction, Leadership, Account Management, Time Management, Hospitality, Training, Event Planning, Event Management
Education
University of San Francisco 2005 — 2007
San Joaquin Delta College 2003 — 2004
Associate of Arts and Sciences (AAS)
Universidad Autónoma de Guadalajara
Generation Tux July 2015 - Present
Hawaii State Legislature House of Representatives January 2015 - April 2015
LesConcierges May 2012 - August 2014
Earthlust, LLC December 2011 - May 2012
San Francisco Bay Brand & Ocean Nutrition Americas July 2010 - December 2011
University of Hawaii Sea Grant College Program September 2009 - March 2010
UH Hilo Pacific Aquaculture & Coastal Resources Center August 2005 - February 2010
Texas State Aquarium April 2002 - August 2003
Skills
Customer Service, Research, Social Media, Microsoft Office, Social Networking, Public Speaking, Hospitality, Fundraising, Community Outreach, Microsoft Excel, Data Analysis, Team Leadership, Travel Planning, Event Planning, Administrative Support, Account Management, Sales Process, Supervisory Experience, Grant Writing, Photoshop, Training, Management, Event Management, Customer Satisfaction
Education
University of Hawaii at Hilo 2005 — 2009
M.S., Tropical Conservation Biology & Environmental Science
Texas A&M University-Corpus Christi 2001 — 2005
B.S., Biology (Marine Science)
Richard's Foodporium June 2013 - Present
Nestlé Nespresso September 2012 - May 2013
LesConcierges April 2011 - September 2012
East West College of Natural Medicine January 2010 - August 2010
Blue Martini Lounge January 2009 - December 2009
Florida Golf Central Magazine September 2007 - May 2008
Skills
Social Media, Customer Service, Community Outreach, Events Coordination, Hospitality, Travel Planning, Copywriting, Microsoft Word, PowerPoint, Marketing, Public Relations, Networking, Promotions, Newsletters, Advertising, Social Media Marketing, Event Management, Event Planning, Blogging, Sales, Teamwork, Retail, Social Networking, Facebook, Marketing Communications, Tourism, Trade Shows, Creative Writing, Press Releases
Education
University of Central Florida 2006 — 2009
Bachelor's degree, Meeting and Event Planning
Valencia Community College 2003 — 2005
Associate's degree, General Studies
LesConcierges May 2014 - Present
LesConcierges January 2014 - May 2014
LesConcierges June 2013 - December 2013
Alaska Airlines July 2007 - September 2012
Porchlight Management December 2005 - July 2007
Islands Restaurants March 2003 - November 2004
Culver Careers November 1999 - February 2001
Enterprise Rent-A-Car July 1997 - July 1999
Skills
Training, Management, Sales, Customer Satisfaction, Interviews, Recruiting, Hiring, Customer Service, Temporary Placement, Time Management, Networking, Event Planning, Hospitality
Education
UCLA 1992 — 1997
Ethnomusicology
University of California, Los Angeles
Capitol Concierge Inc. May 2015 - Present
LesConcierges January 2013 - April 2015
Meyer Family January 2012 - December 2012
The Ranch at Rock Creek June 2011 - August 2011
Borders May 2009 - August 2010
San Jose Unified School District January 2009 - May 2010
Adanac Fire Protection January 2008 - November 2008
Skills
Microsoft Excel, PowerPoint, Customer Service, Research, Customer Satisfaction, Event Planning, Hospitality, Event Management, Social Media, Salesforce.com, Microsoft Office, Cross-cultural..., French, Microsoft Word, Project Management, Public Speaking, Executive..., Google Suite, Organizational..., Organizational..., Task Management, Adventure Travel, Working With Children
Education
Uppsala University 2010 — 2011
Sonoma State University 2003 — 2008
Bachelor of Arts (BA)
Berkeley Repertory Theatre April 2015 - Present
Berkeley Repertory Theatre October 2014 - March 2015
Magic Theatre 2011 - 2014
LesConcierges 2011 - 2011
Barter Theatre 2007 - 2010
StrategyOne 2007 - 2007
Inductis 2005 - 2007
Computershare Trust Company 2006 - 2006
Self Employed 1995 - 2006
Consumer Outlook Research, Inc. 2000 - 2001
Skills
Event Management, Marketing, Theatre, Social Media, Social Media Marketing, Adobe Creative Suite, Facebook, Public Relations, Marketing Strategy, Program Management, Strategy, Marketing Communications, Microsoft Office, Event Planning, Arts Administration, Research, Musical Theatre, Fundraising, Management, Editing, Nonprofits, Entertainment, Online Advertising, Analytics, Orchestral Music, Marketing Research, Integrated Marketing, Graphic Design, Full-Charge Bookkeeping, Bookkeeping, Financial Reporting, Financial Analysis, Budgets
Education
University of Michigan
BFA
University of Michigan
Warren Theatres 2008 - Present
LesConcierges 1997 - 2004
Hubbard Board & Care 1990 - 1996
Levi Strauss & Co. 1984 - 1990
FABCO Equipment, Inc. 1974 - 1980
Skills
General Ledger, Training, Microsoft Office, Leadership, Budgets, Customer Service
Education
University of California, Berkeley 1987 — 1989
Certificate, Accounting
LesConcierges November 2000 - Present
Arizona Cardinals Football Club 1988 - 1990
Education
University of Arizona 1989 — 1991
Dance
Agua Fria Union High School 1984 — 1988
LesConcierges November 2013 - Present
LesConcierges January 2011 - November 2013
Kaiser Permanente (through Spherion Staffing) October 2009 - August 2010
Western Union Payment Services February 2002 - October 2008
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Salesforce.com..., JIRA, CSS, CRM, Customer Satisfaction, Customer Service, Event Management, Event Planning, Hospitality, Human Resources, Process Improvement, Program Management, Social Media, Vendor Management
Education
University of California, San Diego 1998 — 2000
Bachelor's degree, Psychology
Chevron Federal Credit Union November 2013 - Present
Taos August 2013 - November 2013
LesConcierges March 2011 - May 2013
Salon Media Group 2008 - 2011
Nielsen Mobile October 2002 - January 2007
Telekenex 2007 - 2007
Skills
Data Center, VMware, TCP/IP, IIS, Cisco Technologies, Firewalls, SAN, VPN, Wireless, Networking, Cisco IOS, CCNA, Disaster Recovery, Cloud Computing, Network Administration, Red Hat Linux, Process Improvement, Cisco Firewall Security, NAS, CCNA Security, Cisco Switches, ASA, IPSec, Team Oriented, Migration Projects, Enterprise Network..., RSA SecurID, Internetworking, Security Operations, CentOS, NeXpose, Change Control, IPS, Redundant Systems, Change Management, SSH, IDS, Deployment Strategies, Technology Roadmapping, Cisco Nexus, Vendor Management Skills, WiFi, Time Management, Multi-tasking Skills, DNS management, XenServer, Action Oriented, Network Load Balancing, F5 BigIP, Nessus
Education
University of South Alabama 1992 — 1994
Bachelor of Arts (B.A.), History & Anthropology
John S. Shaw High 1998 — 2002
Beeler's Pure Pork March 2013 - Present
LesConcierges January 2010 - March 2013
Larkspur Hotels and Restaurants October 2007 - November 2009
Pagemill Properties 2006 - 2007
Skills
Sales, Customer Service, Hotels, Social Media, Concierge Services, Training, CRM, Hospitality
Education
University of California, Davis 2002 — 2006
B.A., Communications / Asian American Studies
Start Up September 2014 - Present
Sunrun September 2013 - September 2014
Sunrun 2013 - 2014
LesConcierges January 2011 - 2013
Tro October 2008 - 2010
Sopraffino January 2000 - January 2008
PageNet January 1993 - January 1996
Bell Atlantic Mobile Systems (now Verizon Wireless) January 1985 - January 1992
Verizon 1985 - 1992
Skills
Customer Satisfaction, Change Management, Management, Business Development, Strategic Partnerships, Strategic Planning, Business Strategy, New Business Development, Training, Customer Service, Marketing Strategy, Start-ups, Program Management, Sales, Negotiation, Account Management, Budgets, Leadership, Strategy, CRM, Marketing, Human Resources, P&L Management, Sales Operations, Coaching, Retail
Education
Sandy Spring Friends School 1979 — 1983
Sandy Spring Friends School
University of Maryland Baltimore
University of Maryland, International Relations
LesConcierges October 2006 - Present
Nordstrom November 2005 - November 2006
Dillards November 2004 - November 2005
Women of Faith 1999 - 2004
Skills
Event Planning, Team Management, Event Management, Social Media, Social Media Marketing, Sales, Human Resources, Hospitality, Leadership, Customer Service, Social Networking
Education
Texas Christian University 1993 — 1997
Bachelor of Science (BS), Sociology and Criminal Justice
LesConcierges April 2001 - Present
Skills
Concierge Services, Hotels, Front Office, Event Planning, Travel Planning, Hotel Management, Call Centers, Outlook, Phone Etiquette, Revenue Analysis
Education
Rivier College MBA
MBA
University of New Hampshire -- Peter T. Paul College of Business and Economics
Google Life Sciences July 2015 - Present
Google May 2014 - July 2015
LesConcierges December 2013 - April 2014
PricewaterhouseCoopers March 2005 - December 2013
PricewaterhouseCoopers August 2000 - March 2005
Skills
US GAAP, IFRS, SEC filings, Financial Reporting, Due Diligence, Internal Controls, Sarbanes-Oxley Act, Financial Analysis, Accounting, Auditing, Mergers & Acquisitions, Private Equity, Financial Modeling, Revenue Recognition, Business Valuation, IPO, Financial Accounting, Corporate Finance, Big 4, Assurance, Leadership
Education
Institute of Chartered Accountants of Scotland 2000 — 2003
Chartered Accountant
University of Birmingham 1996 — 1999
B.Soc.Sc, Economics
MOVE Guides March 2015 - July 2015
LesConcierges May 2014 - September 2014
**Stealth Mode** August 2012 - May 2014
Capay Organic / Farm Fresh to You December 2010 - June 2012
Wells Fargo November 2008 - September 2009
AT&T November 2006 - April 2008
Sprint July 2005 - October 2006
ClientLogic / Sitel June 2004 - June 2005
Providian Financial January 1999 - April 2004
Education
DQ University
Associate of Arts (AA)
University of California, Davis
University
LesConcierges July 2014 - October 2014
Rothstein Kass February 2011 - June 2014
Skills
Windows 7, Networking, Active Directory, Blackberry Enterprise..., Good Mobile..., Windows Migration and..., Network Printers, Sharepoint, Microsoft Office 2010, Cisco Wireless, Citrix (XenApp and AMC), PC Hardware, VPN, VMware vSphere, Data Center, Microsoft Certified..., Antivirus, Cisco Technologies, Help Desk Support, Citrix, Android, Hardware, Virtualization, Technical Support, TCP/IP, OS X, VMware, Windows Server, iOS, DHCP, IT Operations, Troubleshooting, Microsoft Exchange, Friendly Personality
Education
University of California, Davis
B.S., Managerial Economics