MultiCare Health System
Industry: Not-for-profit organization
DescriptionMultiCare Health System is a not-for-profit health care organization based in Tacoma, Washington. Founded in 1882, MultiCare provides health care services at dozens of locations, including seven hospitals, across the Puget Sound and Eastern Washington regions. Location: Washington, United States Headquarters: Tacoma, Washington, United States CEO: William G. Robertson (1 May 2014–) Chief information officer: Casey Hossa Subsidiaries: Immediate Clinic Seattle, Inc., SVPs: Theresa M. Boyle (Strategy, Marketing, Communication), Casey Hossa
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MultiCare Health System Employees
MultiCare Health System June 2015 - Present
MultiCare Health System June 2014 - Present
Franciscan Health System November 2008 - June 2014
Rothstein, Kass & Company February 2002 - July 2004
PriceWaterhouseCoopers February 2000 - February 2002
Monahan & Biagi PLLC June 1999 - February 2000
Solomon, Winnett & Girard September 1998 - June 1999
Skills
Media Relations, Crisis Communications, Corporate Communications, Strategic Communications, Public Relations, Internal Communications, Press Releases, Marketing, Proposal Writing, Project Management
Education
University of Washington 2006 — 2008
Interdisciplinary Arts & Sciences, 3.87, Faculty Honors
Tacoma Community College 2009 — 2013
Online courses
Clark College, Vancouver WA 1987 — 1991
Fashion Merchandising, General Studies, A - Honor Roll, Dean's List
MultiCare Health System November 2014 - Present
MultiCare Health System December 2013 - November 2014
MedStar Health 2011 - 2013
Skills
Healthcare, Healthcare Management, Hospitals, Nursing Education, Patient Safety, Nursing, BLS, Process Improvement, Quality Improvement, Healthcare Consulting, Training
Education
University of Athabasca 2007 — 2009
MSN
The University of Lethbridge 1995 — 1997
BSN
Newborn Heart Screening August 2012 - Present
MultiCare Health System October 2011 - August 2012
MultiCare Health System, Mary Bridge Children's Hospital & Health Center, Pediatric Heart Center September 2004 - October 2011
Georgetown University Medical Center, Department of Pediatrics February 1993 - November 2003
Certified Medical Transcription, Inc. January 1990 - January 1993
Skills
Consulting, Public Speaking, Public Health, Data Management, Society of Thoracic..., STS, CardioAccess database..., EMR, Epic Systems, EMR Training, Healthcare Information..., Web Content Management, Web Design, Microsoft Office
Education
The Johns Hopkins University
Bachelor of Science (BS), Information Systems
MultiCare Health System May 2015 - Present
MultiCare Health System April 2010 - May 2015
Lilly and Company, LLC www.lillyandcompany.net December 2008 - January 2010
MultiCare Health System July 2005 - December 2008
Medical Consultants Network March 2003 - July 2005
Skills
Contract Negotiation, Strategic Partnerships, Sales Management, Salesforce.com, Sales Operations, Outside Sales, Thinking Outside The Box, Market Needs Analysis, Marketing Strategy, Market Analysis, Market Research, Marketing Communications, Medical Education, Physician Relations, Physician Liason, Electronic Medical..., Laboratory Informatics, Survey Research, Project Management, Operations Management, Business Process..., Vendor Relationships, Centricity, Epic Systems, Adult Education, Technical Presentations, Corporate Sales..., Pharmaceutical Sales, Medical Ethics, Clinical Research, Recruiting, Small Business, PACS, EHR, Citrix, Lawson HRIS, Worksoft Certify, QuickBooks, Labor Relations, Laboratory Medicine, EMR, Public Speaking, Leadership, Healthcare Management, Process Improvement, Management, Customer Service, Healthcare, Hospitals, Healthcare Information...
Education
Troy University 2007 — 2008
MSM, Health/Health Care Administration/Management
University of Washington 1994 — 1999
BA, Ethnic, Cultural Minority, Gender, and Labor Studies
MultiCare Health System January 2014 - Present
Skybound Entertainment March 2000 - Present
Television Zombies September 2007 - March 2014
AFBA May 2003 - December 2013
The Writers Center January 2008 - October 2012
Skills
Copywriting, Social Media, Adobe Creative Suite, Marketing, Newsletters, Microsoft Office, Photoshop, Advertising, Marketing Strategy, HTML, Social Media Marketing, Email Marketing, Online Advertising, DotNetNuke, InDesign, Illustrator, Illustration, Audacity, SEO, Branding & Identity, Strategic Planning, Budgets, Editing, Marketing Communications, Market Research, Brochures, Video Production, Video Editing, Graphic Design, Online Marketing, Nonprofits, human resources, AIRS Trained, SEM
Education
Tulane University - A.B. Freeman School of Business 1994 — 1998
BSM, Marketing
The University of British Columbia January 2008 - Present
MultiCare Health System January 2004 - June 2011
Pacific Sports Medicine, Tacoma January 1990 - January 2004
Skills
Orthopedic, Healthcare, Hospitals, Surgery, Medicine, Ankle, Sports Medicine, Clinical Research, Medical Education, Rehabilitation, Treatment, Healthcare Information..., Healthcare Management, Board Certified, Pain Management, Physical Therapy, Patient Safety, Sports Injuries, Pediatrics, Orthopedics
Education
University of Pennsylvania 1976 — 1980
Orthopaedic Surgery Residency, Orthopaedic Surgery
University of California, San Francisco - School of Medicine 1974 — 1976
General Surgery
The University of British Columbia / UBC 1967 — 1974
M.D., Medicine
Franciscan Health System February 2012 - Present
MultiCare Health System October 2013 - March 2015
Hardwoods Speciality Products May 2003 - June 2008
Bluecurrent September 1999 - February 2003
Skills
RCIS, BLS instructor, ACLS, Interventional Radiology, Vascular, Pacemakers, Electrophysiology, Cardiac Cath, Heart Failure, Hemodynamic Monitoring, Defibrillator, Icd, Hospitals, EMR, Medical Imaging
Education
University of Washington Tacoma 2015 — 2017
Master of Business Administration (MBA), Health/Health Care Administration/Management
Bellevue College 2012 — 2013
Bachelor of Applied Science (BASc), Radiation and Image Management
Spokane Community College 2010 — 2012
Associate of Applied Science, Invasive Cardiology
Tacoma Community College 2008 — 2010
Associate of Arts and Sciences (AAS), Physical Sciences
MultiCare Health System August 2015 - Present
Rainier Hematology-Oncology July 2014 - Present
CHI Franciscan Health August 2013 - July 2014
Ram Restaurants May 2008 - July 2013
Skills
Customer Service, Medical Terminology, Patient Safety, Data Entry, EMR, Epic Systems, Healthcare, Hospitals, Healthcare Management, HIPAA, Medical Records, Healthcare Information..., CPR Certified, Medicine
Education
Tacoma Community College
Boeing January 2011 - Present
MultiCare Health System April 2008 - December 2011
Skills
Management, Data Analysis, Project Management, Project Planning, Microsoft Office, Budgets, Process Improvement, Leadership, Emergency Management, Government, Community Outreach
Education
Troy University 2008 — 2009
Master's Degree, Business Administration and Management, General
The Evergreen State College 2000 — 2002
Bachelor's Degree, Business Administration and Management, General
Scrubs Today October 2014 - Present
Franciscan Medical Group April 2012 - November 2013
Commencement Health OBGYN January 2012 - March 2012
Northwest Physicians Network (NPN) October 2010 - January 2012
Cascade Vascular / NW Vein and Aesthetic Center September 2006 - August 2009
Medical Aesthetics May 1998 - August 2006
MultiCare Health System May 1997 - April 1998
Drs. BeMiller and Curl April 1976 - April 1997
Skills
Management, Healthcare Information..., Healthcare Management, Healthcare, Wellness, Team Building, Revenue Cycle, Practice Management, Surgery, Physician Relations, Customer Service, Aesthetics, Strategic Planning, Medicine, Account Management, Family Medicine, Leadership, Management Consulting, Hospitals, Credentialing, HIPAA, Employee Benefits, Medical Billing, Physicians, OB/GYN
Education
Tacoma Community College 1972 — 1974
Associate of Arts and Sciences (AAS)
Peninsula High School 1968 — 1972
Providence Health & Services 2015 - Present
MultiCare Health System February 2011 - Present
MultiCare Health System September 2009 - February 2011
MultiCare Health System March 2008 - September 2009
In Vivo Health Partners April 2006 - March 2008
Mary Bridge Children’s Health Alliance February 2002 - April 2006
Skills
Charge Description..., Project Management, Revenue Analysis, Revenue Cycle, Process Improvement, Charge Entry, Health Insurance, Epic Systems, Customer Experience, Customer Service, EMRs, EHR, Cash Posting, Hospitals, Healthcare, Healthcare Management, HIPAA, Leadership, Medicare, EMR, Healthcare Information..., Quality Assurance, Outlook, Medical Terminology, Inpatient, Managed Care, Medical Billing, Data Entry, Medicaid, Healthcare Industry
Education
Troy University 2008 — 2010
Master of Management, Health/Health Care Administration/Management
Western Washington University 1991 — 1995
Bachelor's Degree, English Language and Literature, General
Swedish Medical Center April 2014 - Present
MultiCare Health System March 2011 - April 2014
Charles River Laboratories July 2008 - March 2011
Abercrombie & Fitch March 2007 - June 2008
Skills
Clinical Research, Healthcare, Data Analysis, Healthcare Information..., Hospitals, Process Improvement, Research, Project Management, Healthcare Management, EMR, HIPAA, Microsoft Office, Clinical Trials, Microsoft Excel, Analysis, Epic Systems, Public Health, Cpr Certified, Quality Assurance, Training, Data Entry, Patient Safety, Outlook, Oncology, Quality Improvement, Medical Records, Phlebotomy, Medical Terminology, Cardiology, Inpatient, Cancer, Hematology, GCP, Clinical Data Management, CTMS, Radiology, Laboratory, Neurology, Treatment, Medical Imaging, Clinical Development, Medical Devices, Pharmaceutical Industry, Regulatory Affairs, Patient Education
Education
University of Washington 2013 — 2014
Project Management Professional Certification, Project Management
University of Washington 2004 — 2006
Bachelor of Arts (B.A.), Psychology & Education
Tacoma Community College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), General Studies
City of Tacoma January 2010 - Present
City of Tacoma November 2008 - January 2010
City of Tacoma August 2008 - November 2008
MultiCare Health System May 2007 - August 2008
Skills
Community Outreach, Data Entry, Training, Event Planning, Management, Public Speaking, Human Resources, Grant Writing, Non-profits, Nonprofits, Fundraising, Government, Customer Service, Policy, Conflict Resolution, Program Development, Volunteer Management, Organizational..., Leadership Development, Workshop Facilitation
Education
The Evergreen State College 1987 — 1989
BA, Psychology
Tacoma Community College 1983 — 1987
AA, General Studies
MultiCare Health System September 2000 - Present
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Outlook, Teaching, Public Speaking
Education
Tacoma Community College 1989 — 1993
Associate Degree, Nursing
Harrison Medical Center November 2013 - Present
MultiCare Health System June 2013 - Present
University of Washington Medical Center April 2012 - June 2013
PetSmart July 2007 - April 2012
Skills
Respiratory Therapy, NICU, Respiratory Care, BLS, ACLS, Acute Care, Patient Education, EKG, Patient Safety, Cpr Certified, Inpatient, Hospitals, Healthcare, Direct Patient Care, Patient Advocacy, NRP, PALS
Education
Tacoma Community College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Respiratory Care Therapy/Therapist
MultiCare Health System July 2012 - Present
Education
Tacoma Community College 2009 — 2012
Associate of Science (A.S.), Health Information Management, 4.0 in HIM Program
MultiCare Health System June 2014 - Present
MultiCare Health System October 2008 - June 2014
MultiCare Health System September 2008 - June 2014
MultiCare Health System August 2006 - September 2008
Skills
ACLS, PALS, Epic Systems, Nursing Informatics, Nursing Care, Nursing Process, Health Services..., Hospital Information..., Organizational..., Informatics, Hospitals, Inpatient, ICU, Nursing Education, Emergency Room, Medical/Surgical, Acute Care, Telemetry
Education
Western Governors University 2013 — 2015
Masters of Science in Nursing, leadership and management
University of Washington Tacoma 2006 — 2008
BSN, Registered Nursing/Registered Nurse
Tacoma Community College 2002 — 2005
Associates degree of nursing, Registered Nursing/Registered Nurse
AECOM October 2014 - Present
Act Now! 2012 - Present
United States Air Force August 2010 - March 2013
Advantage Technical Resourcing 2013 - 2013
Veterans Health Administration 2013 - 2013
LA Casting Network 2012 - 2012
MultiCare Health System February 2007 - January 2010
Skills
Singer, Music, Acting, Ice Skating, Roller Hockey-Beginner, Trapeze, Pianist, Flute, Percussion, Handbells, Pageants, Modeling, Patient Advocacy, Nonprofit Work, Grassroots Fundraising
Education
The Master's College 1998 — 2000
BA, Communication
Aspen Advisors, Part of The Chartis Group March 2015 - Present
Seton Healthcare Family October 2013 - March 2015
Seton Healthcare Family April 2001 - October 2013
Caritas of Austin 2007 - 2012
MultiCare Health System July 1996 - April 2001
Providence Memorial Hospital January 1993 - July 1996
Providence Memorial Hospital October 1985 - January 1993
Lynchburg General Hospital September 1982 - October 1985
Central Virginia Community College October 1978 - September 1982
Skills
Healthcare Consulting, Hospitals, Revenue Cycle, Healthcare Management, Healthcare, Healthcare Information..., Insurance, Medicare, Medical Records, Revenue Cycle Management, Managed Care, Leadership, Integration, Process Improvement, Finance, Financial Reporting
Education
Ascension Health 2009 — 2010
Executive Formation Program
Leadership Austin
Loraine High School
Texas Woman's University
Bachelor of Science (B.S.)
CHI Franciscan Health April 2014 - Present
CHI Franciscan Health December 2013 - April 2014
CHI Franciscan Health April 2012 - December 2013
CHI Franciscan Health January 2010 - March 2012
University of Washington July 2009 - January 2010
MultiCare Health System February 2008 - July 2009
Group Health Cooperative April 2003 - February 2008
Group Health Cooperative September 1999 - April 2003
Skills
Epic, Project Management, Charge Master, Reimbursement, Contracting, Pricing, Charge Capture, Revenue Cycle, Hospital Billing, Professional Billing, Compliance, Recovery Audit..., Coding, Financial Analysis, System Testing, Epic Systems, Hospitals, Medical Coding, Medical Billing, Access, Healthcare, EHR, Healthcare Information..., HIPAA, EMR, SharePoint, Leadership, Data Analysis, Medicare, Software Documentation, Analysis
Education
Troy University 2008 — 2009
Masters of Science in Management (MSM), Healthcare Management
University of Washington 1996 — 1998
Bachelor of Arts (BA), Sociology
MultiCare Health System August 2013 - August 2014
Skills
BLS, Healthcare, Hospitals, EMR, CPR Certified, Customer Service, Public Speaking, Microsoft Office, Nursing Care, Nursing Process, Nursing Documentation, Retail Banking, Warehousing
Education
Tacoma Community College 2009 — 2014
Associate's Degree, Nursing, High Honors
Behavioral Health Resources April 2015 - Present
Apogee Solutions, Inc October 2014 - April 2015
MultiCare Health System December 2007 - April 2014
MultiCare 2007 - April 2014
Comprehensive Mental Health May 1996 - May 2006
Skills
Mental Health Counseling, Program Development, Risk Assessment, Crisis Intervention, Mental Health, Case Managment, Group Therapy, Family Therapy, Social Services, Adolescents, CBT, Psychotherapy, Treatment, Clinical Research, Psychology, Motivational..., Anger Management, Counseling Psychology, Case Management, Clinical Supervision, Community Outreach, Behavioral Health
Education
St Martin's University
Master of Arts, Counseling and Community Psychology
The Evergreen State College
Bachelor of Arts, Psychology and Cross Cultural Counseling
First Dance Productions October 2013 - Present
MultiCare Health System October 2013 - Present
Education
Tacoma Community College
MultiCare Health System November 2013 - Present
Mason General Hospital July 2012 - October 2013
Mason General Hospital September 2003 - July 2012
Valley Medical Center September 1999 - September 2003
Skills
Outpatient diagnostic..., Emergency Coding, Outpatient..., Hospitalist E/M Coding, Documentation Analysis, Deficiency Analysis, ICD-9CM, CPT, E/M coding, HIPAA, Health Information..., EHR, Medical Records, Radiology, Meditech, EPIC, Chartmaxx, Docuware, T-system, Centricity, Professional Coding and..., Facility Coding and...
Education
Tacoma Community College 2010 — 2013
R.H.I.T., Health Information Management
Western Washington University 1999 — 2001
Bachelor of Arts (B.A.)
University of Washington January 2014 - Present
Aladdin Bail Bonds February 2013 - June 2013
Ashley Furniture Industries June 2012 - December 2012
Avis Budget Group February 2011 - June 2012
Volt Technical Resources August 2009 - February 2010
Journey Financial Inc March 2008 - August 2009
Diamond Mobile Detailing LLC April 2007 - March 2008
Comcast September 2003 - March 2007
MultiCare Health System June 1999 - August 2002
Gilchrist Buick Chevrolet August 1998 - May 1999
Skills
Training, Selling, Customer Service, Sales, SharePoint, Technical Support, Cold Calling, Social Networking, New Business Development, Sales Presentations, CRM, Sales Process, Social Media Marketing
Education
University of Washington Tacoma 2014 — 2016
Bachelor of Science (B.S.), Information Technology
Tacoma Community College 2001 — 2003
Associate of Arts and Sciences (A.A.S.), General Studies
PeaceHealth March 2014 - Present
MultiCare Consulting Services September 2011 - February 2014
MultiCare Health System 2008 - 2011
MultiCare Health System 2005 - 2008
Skills
EMR, Training & Education, Hospitals, Leadership Development, Organizational..., Performance Management, Coaching, Change Management, Performance Improvement, Program Development, Mentoring, Instructional Design, Training, Healthcare, Staff Development, Healthcare Information..., Leadership, Talent Management, Informatics, E-Learning, Process Improvement, Consulting, Management, Project Planning, Physicians, EHR, Healthcare Consulting, Healthcare Management, HIPAA, Revenue Cycle, Epic Systems, Program Management, Strategic Planning, Employee Training, Project Management
Education
Troy University 2003 — 2005
Master's Degree, Health Care Management
Northwest University, Kirkland, WA
Bachelor of Arts, Pastoral Ministries
MultiCare Health System October 2005 - Present
MultiCare Health System October 2005 - Present
Skills
Infection Control, ICU, Infectious Diseases, Healthcare Management, Hospitals, Nursing, Patient Safety, Surgery, Quality Improvement, Inpatient, Ambulatory, Healthcare, Clinical Research, Critical Care, Epic Systems, Acute Care
Education
Troy University 2008 — 2009
Master of Science (M.S.), Hospitality Administration/Management
University of Washington 2005 — 2008
Master of Science (M.S.), Nursing Infection Prevention
Gonzaga University
BS Biology, Microbiology
St Joseph's Hospital August 2010 - Present
Highline Community College September 2010 - August 2011
MultiCare Health System May 2008 - August 2011
MultiCare Health System September 1998 - August 2011
Skills
Clincal Preceptor, Neonatal Transport, Certified Hyperbaric..., Healthcare, Hospitals, Clinical, Critical Care
Education
Tacoma Community College 1995 — 1997
associates of applied science, Respiratory Therapy
k l b design, LLC June 2005 - Present
MultiCare Health System January 1997 - April 2003
Garza Bomberger Architects September 1991 - November 1994
Design Resources September 1990 - August 1991
Education
University of the Incarnate Word 1988 — 1991
Bachelor of Arts (B.A.), Interior Design
Texas State University-San Marcos 1986 — 1988
Cafe Brosseau January 2013 - Present
Tacoma CERT April 2009 - Present
Emerald City Comicon August 2011 - June 2013
ReedPOP January 2011 - April 2013
Penny Arcade Expo September 2004 - April 2013
TRA Medical Imaging September 2008 - September 2011
MultiCare Health System July 2005 - September 2008
University of Washington October 2002 - July 2005
UWT The Ledger 1998 - 1999
Skills
Event Planning, Event Management, Customer Service, Budgeting, Writing, Customer Relations, Supervisory Skills, Scheduling, Microsoft Office, Excel, Public Speaking, PowerPoint, Teaching, Word, Research, Administration, Editing, Problem Solving, Outlook, Advertising, Windows, Team Building, Troubleshooting, Mentoring, Contract Negotiation, Microsoft Excel, Budgets, Process Scheduler, Microsoft Word, Management, Leadership, Marketing, Administrative..., Sales, Fundraising, Social Networking, Public Relations, System Administration, Social Media Marketing, Recruiting, Community Outreach, Policy, Project Management, Nonprofits
Education
University of Washington 1998 — 2002
Bachelor of Interdisciplinary Arts & Sciences, International Studies
Tacoma Community College 1997 — 1998
Work towards A.A., Anthropology and Journalism
Cross Country TravCorps January 2012 - Present
Middlesex Hospital December 2010 - December 2011
MultiCare Health System May 2009 - November 2010
Cross Country TravCorps September 2003 - May 2009
Hartford Hospital August 2002 - August 2003
The William W. Backus Hospital August 2000 - August 2002
Skills
ACLS, PALS, BLS, TNCC
Education
Three Rivers Community College 1996 — 1998
Associate of Science (AS), Registered Nursing/Registered Nurse
Plainfield High School 1990 — 1994
MultiCare Health System October 2005 - Present
HCA June 1994 - June 2005
Luke AFB June 1987 - June 1991
Skills
Hospitals, Patient Safety, Healthcare, Inpatient, CPOE, Meditech, Cerner, Healthcare Management
Education
South Texas High School for Health Professions 1984 — 1987
High School Diploma
The University of Texas at Austin
Group Health Cooperative April 2011 - Present
MultiCare Health System February 1993 - Present
MultiCare Health System February 1993 - October 2011
Southwest Methodist Hospital February 1989 - February 1993
Skills
Epic Systems, Surgery, Anesthesia, EMR, Medical Devices, ACLS, Healthcare Information..., Patient Safety
Education
Southwest Texas State University
MultiCare Health System July 2011 - Present
Dr. Edward Williams October 2009 - Present
Education
Everest College Tacoma, Washington 2008 — 2009
Certificate, Medical/Clinical Assistant
Tacoma Community College 2006 — 2007
Associate's degree, Communication and Media Studies
MultiCare Health System April 2013 - Present
MultiCare Health System March 2010 - April 2013
Skills
Pediatric Nursing, Patient Advocacy, Patient Education, Medication..., BLS, IV, Registered Nurses, Patient Safety, Nursing, LPN, Pediatrics, Labor and Delivery..., OB/GYN, OB PACU, OB Surgery Circulator, Postpartum, ACLS, NRP, NICU, Neonatal Nursing, Direct Patient Care, Healthcare, Public Health, First Aid, Cpr Certified, Quality Patient Care, Epic Systems, Team Leadership, Customer Service, Organization, Critical Thinking
Education
Tacoma Community College 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse, 4.0 High Honors
Texas Tech University March 2013 - Present
Hilton Worldwide May 2012 - January 2013
Covenant Health System January 2010 - December 2011
MultiCare Health System January 2009 - March 2009
US Army June 2007 - March 2009
Skills
Military Experience, Strategic Planning, Sales Presentations, Marketing Strategy, Direct Sales, Project Planning, Sports Performance..., Advertising, Public Speaking, Radiologic Technology, Emergency Management, Operational Planning, Intelligence Analysis, Marketing, Leadership Development, Management, Military, Recruiting, Sales, Security Clearance, Military Operations, Leadership, Public Relations, Army, Program Management, Analysis, Healthcare, Policy
Education
Texas Tech University 2009 — 2011
Bachelor of Science (B.S.), Kinesiology and Exercise Science
The University of Texas at San Antonio 2004 — 2007
Business, Management, Marketing, and Related Support Services
Harrison Medical Center 2013 - Present
Franciscan Health System March 2013 - July 2013
MultiCare Health System April 2009 - March 2013
Skills
Healthcare, Administrative..., Healthcare Management, Hospitals, HIPAA, Epic Systems, Outlook, Medical Terminology, Data Entry, EMR, Healthcare Information..., PowerPoint, Microsoft Word, Medical Records, Microsoft Excel, Microsoft Office, Customer Service, Access, Nursing, EHR, Quality Improvement
Education
Tacoma Community College 2009 — 2012
Bachelor of Applied Science (BASc), Business Administration, Management and Operations
M*Modal May 2012 - July 2014
Providence - St. Patrick Hospital August 2005 - October 2011
Transolutions Inc November 2004 - August 2005
MultiCare Health System March 1984 - August 2004
3 hospital March 1984 - August 2004
Good Samaritan Hospital March 1984 - August 2004
Medical Imaging Northwest, Formerly Drs December 1978 - February 1987
Skills
Medical Terminology, Transcription, Radiology, EMR, HIPAA, Medical Transcription, Healthcare Management, Hospitals, Acute Care, Data Entry, Medical Records, Healthcare Information..., Orthopedics, Cardiology, Editing, Outlook, Customer Service, CPT, Quality Assurance, Billing, Surgery, Word, Microsoft Office, Teaching, Scheduling, Dictation, EHR, Internal Medicine, Problem Solving
Education
Tacoma Community College 1988 — 1989
L. H. Bates Voc Tech 1978 — 1978
Medical Secretary Certificate, Medical Secretary
Bates Vocational-Technical Institute Medical
Sumner High School Diploma
Sumner High School 1974 — 1976
Diploma
Mullticare Health System October 2012 - Present
MultiCare Health System August 2011 - August 2012
MultiCare Health System June 2008 - September 2011
Timberland Bank January 2005 - June 2008
Skills
Nursing, BLS, Epic Systems, Hospitals, Patient Safety, ACLS, Healthcare, Inpatient, Healthcare Management, Medical Terminology, EHR, Healthcare Information..., Phlebotomy, HIPAA, Cpr Certified, Clinical Research, Critical Care, CPOE
Education
Tacoma Community College 2009 — 2012
Associate Degree- Nursing (ADN), Nursing
ASHP May 2012 - Present
Washington State Board of Pharmacy April 2009 - April 2012
MultiCare Health System 2003 - 2009
MultiCare Health System December 1986 - January 2003
ASHP 1989 - 1993
Parkland Health & Hospital System 1985 - 1986
Presbyterian Hospital 1984 - 1985
The Ohio State University 1979 - 1981
Skills
Pharmacists, Patient Safety, Medication Therapy..., Hospitals, Pharmacy Automation, Pharmacy, Healthcare Management, Pharmaceutical Industry, Healthcare, Hospital Pharmacy, Pharmacy Benefit..., Inpatient, Managed Care, Healthcare Information..., Disease Management, Clinical Research, Oncology, Clinical Pharmacology, Utilization Management, CPOE, Informatics, Quality Improvement, Diabetes, Medicaid, Outcomes Research, Health Policy
Education
The Ohio State University 1979 — 1981
MS, Pharmacy
University of Washington 1966 — 1972
BS Pharmacy
MultiCare Health System March 2011 - Present
Puget Sound Skating December 1997 - Present
MultiCare Health System March 2008 - March 2011
MultiCare Health System May 2007 - March 2008
Pierce College District 11 December 2003 - September 2007
Skills
Healthcare, Customer Service, Outlook, Process Improvement, Microsoft Word, Data Entry, PowerPoint, Team Building, Training, Public Speaking, Nonprofits, Microsoft Office, Microsoft Excel, Software Documentation, Human Resources, Data Analysis
Education
The Evergreen State College 2000 — 2002
2002, Program Development
University of Oregon 1995 — 1998
Philosophy, Education
Precision Castparts July 2015 - Present
Metagenics November 2012 - March 2015
MultiCare Health System November 2011 - November 2012
ICI Services (Formerly Indus Technology, Inc.) August 2008 - November 2011
Weyerhaeuser December 1996 - August 2008
Skills
Project Management, Project Portfolio..., Program Management, MS Project, PMP, Process Improvement, SharePoint, Requirements Analysis, Visio, Business Analysis, PMO, Business Process..., Lean Six Sigma, Operations Management
Education
The George Washington University 2003 — 2006
Master's Certification, Project Management
The Evergreen State College
Bachelor of Science (BS), Biological and Environmental Sciences
Stanford Health Care January 2015 - Present
MultiCare Health System December 2008 - Present
MultiCare Health System October 2001 - December 2008
Southcenter Cosmetic Surgery and Hair Restoration July 2000 - October 2001
Skills
EpicCare Inpatient..., System Technology..., Surgery Clinical..., Public Speaking, Ambulatory, Nursing, Clinical Documentation, Patient Safety, Nursing Education, Teaching, Budgeting, Pediatrics, Curriculum Design, EMR, Critical Care, Healthcare, Hospitals, Healthcare Information..., Healthcare Management, Clinical, EHR, Order Entry, Patient Satisfaction, HIPAA, Mentoring, Nurses, Program Development, Workflow Analysis, Curriculum Development, ICU, Acute Care, Instructional Design, Leadership Development, ACLS, BLS, Documentation, Team Building, Cardiac, Process Improvement, Post Anesthesia Care, Clinical Research, CPOE, Emergency Nursing
Education
University of Washington 2001 — 2004
Master of Nursing, Nursing Education and Leadership
Troy University 1992 — 1994
BSN, Nursing
MultiCare Health System 2009 - Present
St. Joseph's Hospital 2003 - 2005
Education
Tacoma Community College
Pharmacy
University of Washington
Valley Medical Center September 2015 - Present
Eastside Surgery Center June 2014 - September 2015
MultiCare Health System May 2013 - June 2014
Eye Clinic of Bellevue, Ltd., PS August 2006 - May 2013
Overlake Hospital August 2012 - November 2012
Overlake Hospital June 2011 - May 2012
Overlake Hospital August 2010 - May 2011
Skills
Surgery, Health Education, EMR, Registered Nurses, Quality Improvement
Education
Western Governors University 2014 — 2016
Bachelor's degree, Nursing Science
Tacoma Community College 2010 — 2012
Associate in Applied Sciences Degree, Registered Nursing/Registered Nurse
The Macintosh Company December 2003 - Present
Extendicare 2001 - 2003
MultiCare Health System 1996 - 2001
Skills
Healthcare Management, Team Leadership, Financial Analysis, Patient Outcomes, Home Care, Nursing, Physicians, Leadership Development, Acute Care, Seniors, Case Management, Customer Service, EMR, Healthcare Consulting, Healthcare Information..., Patient Advocacy, Public Speaking, Rehabilitation, Strategic Planning, Team Building
Education
The Ohio State University 1991 — 1995
Bachelor's degree, Clinical/Medical Social Work
TrueBlue Inc. January 2014 - Present
TrueBlue, INC. Tacoma WA. September 2012 - December 2013
TrueBlue Inc. September 2005 - September 2012
MultiCare Health System November 1997 - October 2004
Skills
Provide excellent..., Typing 40-50 wpm and..., Billing reconciliation., Accounting, Customer Service, Training, Telephone Skills, Bank Reconciliation, Credit, Payments, Invoicing, Accounts Receivable, Data Entry, Payroll, Access, Outlook, Software Documentation, Microsoft Excel
Education
Tacoma Community College 1982 — 1983
Woodrow Wilson High School 1979 — 1982
High School Diploma
MultiCare Health System January 2014 - Present
Great West Property Management November 2007 - Present
Skills
Microsoft Excel, Microsoft Office, Strategic Planning, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Budgets, Negotiation, Editing
Education
Ultimate Medical Academy 2011 — 2013
Associate of Arts and Sciences (AAS), Medical Insurance Specialist/Medical Biller, 3.4 GPA
Tahoma High School, Maple Valley 1990 — 1991
High School Diploma
Thomas Jefferson High School 1988 — 1990
MultiCare Health System 2006 - Present
St. Joseph Medical Center 2004 - 2007
Dansons Landscaping Inc. 1995 - 1997
Skills
Sales Management, Accounts Payable, Accounts Receivable, ICU, Medical/Surgical, Sales, Healthcare, Medical Terminology, Outlook, Customer Service, Process Improvement, PowerPoint, Training, Microsoft Word, Leadership, Microsoft Excel, Time Management, Microsoft Office, Team Building, Medical Billing, HIPAA, Budgets, Process Scheduler
Education
Tacoma Community College 2002 — 2005
Associates Degree in Allied Health, Respiratory Therapy
The Evergreen State College 1986 — 1992
B.A., Communication
MITRE October 2014 - Present
University of Washington June 2013 - Present
MITRE July 2014 - October 2014
Independent Contractor August 2007 - July 2014
MultiCare Health System May 2005 - December 2007
Intel Corporation July 2004 - May 2005
Franklin Pierce School District June 2001 - December 2003
Education
University of Washington 2013 — 2015
Master of Science (M.Sc.), Computer Science and Systems
University of Washington 2011 — 2013
Bachelor of Science (B.Sc.), Computer Science and Systems
Tacoma Community College 2009 — 2011
Associate of Science (A.S.), Computer Science
Puget Sound Skating May 2011 - Present
Chew with Your Mouth Open November 2010 - Present
MultiCare Health System October 2006 - Present
Skills
Nutrition, Blogging, Dietetics, Nutrition Education, Writing, Cooking, Vegetarian, Gluten Free, Food Allergies, Weight Management, Sports Nutrition, Healthy Lifestyles, Community Outreach, Public Health, Public Speaking, Figure Skating, Corporate Health, Health, Wellness Coaching, Food, Food Science, Diabetes, Vegan, Whole Foods, Coaching, Wellness, Food Service Operations, Recipe Development, Prevention, Health Education
Education
University of Northern Colorado 2011 — 2012
Dietetic Internship, Dietetics/Dietitian
University of Northern Colorado 2009 — 2011
B.S. in Dietetics, Dietetics
Tacoma Community College 2004 — 2010
AA of Science
REI May 2015 - Present
Amazon.com February 2013 - May 2015
Pierce County February 2012 - February 2013
MultiCare Health System May 2011 - February 2012
MultiCare Health System January 2010 - May 2011
MultiCare Health System January 2008 - January 2010
MultiCare Health System March 2007 - February 2008
MultiCare Health System March 2005 - March 2007
Skills
Web Analytics, Search Advertising, Online Marketing, Email Marketing, Corporate Social Media, Web Content Management, Online Advertising, Social Media Marketing, Social Media, Content Management, Webmaster Services, Social Media Measurement, Digital Marketing, Digital Strategy, Marketing Strategy, Web Project Management, Web Content, Digital Media, Web Design, Content Strategy, Marketing Communications, CMS, Strategy, Public Relations, Marketing, Copy Editing, SEO, Web Development, Corporate Communications, Strategic Communications, Management, Copywriting, Advertising, Google Analytics, Newsletters, Content Development, WordPress, Creative Direction, Internal Communications, Media Relations, Blogging, CSS, Editing, Social Networking, Google Adwords, Leadership, Website Development, Facebook, Website Management, International Marketing
Education
University of Washington 2002 — 2004
Bachelor, Mass Communications
Temple University
MultiCare Health System June 2012 - June 2015
The Regence Group October 2004 - May 2011
RETAIL LOCKBOX INC November 2003 - August 2004
KeyBank July 2001 - November 2003
KeyBank May 1997 - July 2001
KeyBank March 1996 - May 1997
Skills
Microsoft Word, Data Entry, Cash Management, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Works, Accounts Receivable, Cash Flow, Accounting, Teamwork, Outlook, Reconciliation, Banking, Payments, Insurance, Research, Account Management, English, Healthcare, Lockbox, Document Imaging, Mail Sorting, Epic Systems, Payment Card Processing
Education
CLOVER PARK TECHNICAL COLLEGE 1994 — 1995
Accounting / Customer Service Representative
Tacoma Community College 1993 — 1994
Accounting
MultiCare Health System January 2011 - Present
Skills
Healthcare Information..., Epic Systems, EHR, EMR, HIPAA, PMO, Project Management, Software Documentation, SharePoint, SDLC, Software Implementation, Ambulatory, Informatics, CPOE, HL7, Healthcare
Education
Puyallup High School 1976 — 1979
Tacoma Community College
MultiCare Health System November 2014 - Present
MultiCare Health System October 2012 - October 2014
MultiCare Health System October 2010 - September 2012
MultiCare Health System 2008 - 2010
Community Health Care 2007 - 2008
Community Health Care 2005 - 2007
Tacoma Family Medicine 2003 - 2004
Skills
Healthcare, EHR, Informatics, Leadership, Quality Management, Coaching, Negotiation, Health Law, Hospitals, Healthcare Management, ICU, Medicine, Physicians, Clinical Research, HIPAA, Family Medicine, Acute Care, Internal Medicine, Strategic Planning, Medicaid, Ambulatory, Patient Safety, Quality Improvement, EMR, Urgent Care, Public Health, Epic Systems, Healthcare Consulting, Critical Care, Ambulatory Care, Healthcare Information..., Inpatient, Medical Coding, Emergency Medicine
Education
Tufts University School of Medicine 1997 — 2001
MD, MBA, Medicine
University of Washington 1992 — 1997
BS, BA, Biology, Econmics
Delta Healthcare Providers April 2015 - Present
MultiCare Health System September 2014 - November 2014
Pacific Northwest Occupational Therapy May 2014 - August 2014
AARP August 2013 - March 2014
Cascadia Behavioral Healthcare July 2011 - June 2012
University of Portland September 2010 - June 2011
University of Portland August 2010 - February 2011
OHSU Hospital August 2010 - December 2010
IES Abroad August 2009 - December 2009
Skills
Healthcare, Mental Health Counseling, CBT, PowerPoint, Cpr Certified, Inpatient, Mindfulness, Occupational Therapy, Tutoring, Patient Education, Therapeutic Use of Self, HIPPA, Therapeutic Listening..., Physical Agent..., Ergonomics, Adaptive Equipment, Electronic Medical..., Isolation Precautions, Energy Conservation, Work Hardening, Low Level Cold Laser, Splinting, MoCA, Short-Blessed Test, BOT-2, PDMS 2, Handbells, Research, Mental Health
Education
The University of South Dakota 2012 — 2014
MSOT, Occupational Therapy/Therapist
University of Portland 2007 — 2011
B.S, Life Science and Spanish
Covance Market Access March 2015 - Present
Group Health Cooperative June 2010 - March 2015
MultiCare Health System October 2008 - June 2010
WA State Medical Association (WSMA) September 2007 - May 2008
Skills
Healthcare Consulting, Medical Compliance, Oral & Written..., Written & Oral..., Claims Auditing, EMR, Electronic Medical..., Research, Public Speaking, Presentations, Education, Auditing, Claims Resolution, Seminars, Medical Coding, CPT, HCPCS, ICD-10, ICD-9-CM, Managerial Skills, Leadership, Situational Leadership, Professional Mentoring, Writing, Email, Typing, Medical Transcription, Microsoft Excel, Outlook, PowerPoint, A/R collections, Claims Management, Medical Terminology, Medical/Surgical, Anatomy, Medicare, Medicare Advantage, HCC Coding, Risk Adjustment, Inpatient and..., Epic Systems, Customer Service, EHR, Healthcare, Ambulatory, Medical-Surgical, Management, Healthcare Management
Education
University of WA 2009 — 2012
Bachelor's degree, HealthCare Leadership, 3.2+
Tacoma Community College
Business
Franciscan Health System June 2014 - Present
MultiCare Health System 2006 - February 2014
Franke Tobey Jones June 2004 - June 2009
Skills
BLS, Inpatient, ACLS, Critical Care, Hospitals, Patient Safety, EMR, Acute Care, Epic Systems, Medical/Surgical, Healthcare, Healthcare Management, ICU, PALS, Nursing
Education
University of Washington 1999 — 2001
Bachelor of Science, Registered Nursing/Registered Nurse
Tacoma Community College 1994 — 1998
Associate's degree, Registered Nursing/Registered Nurse
St. Charles Borromeo
MultiCare Health System October 2014 - Present
Kristen and Chuck Borquist January 2013 - Present
Orbiter LLC January 2013 - Present
Georgann Freudenstein 2004 - Present
Puyallup Recreation Center September 2013 - October 2014
Multicare December 2012 - October 2014
WWU Parking Services 2011 - 2012
Orbiter LLC June 2010 - August 2010
Karin and John Haager 2008 - 2010
Skills
Social Networking, Blogging, Social Media, English, Public Safety, Organization, Creative Writing, Editing, Data Entry, Adult/Child/Infant CPR, Adult/Child/Infant..., Operation of AEDs, Time Management, Art, Spanish, Critical Thinking, Interviews, Volunteer Management, AP Style, Facebook, Writing, Publications, Microsoft Office, Public Speaking, Teamwork
Education
Tacoma Community College 2013 — 2013
EMT-Basic, Basic EMT Training
Western Washington University 2008 — 2012
English, Creative Writing
Puyallup High School 2005 — 2008
Health and Human Services
Legacy Health April 2013 - Present
Swedish Medical Center October 2012 - March 2013
MultiCare Health System June 2012 - March 2013
Skills
Hospitals, Radiology, PACS, Ultrasound, Medical Imaging, Highly responsible, Professional..., Ethical Decision Making, Organizational..., Dependable Team Player, Communication Skills, Spanish-speaking, Digital Imaging
Education
Tacoma Community College 2010 — 2012
Associate of Science (AS), Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
University of Oregon 2002 — 2006
Bachelor of Arts (BA), Spanish, History
MultiCare Health System May 2009 - Present
Swedish Medical Center February 2002 - June 2009
Skills
Customer Service, Strategic Planning, Team Building, Microsoft Office, Public Speaking, Process Improvement, Event Planning, Microsoft Excel, Microsoft Word, Coaching, Teaching, Sales, Sales Management
Education
Tacoma Community College 2001 — 2002
Tacoma Community College 1977 — 1979
MultiCare Health System September 1982 - Present
Skills
Customer Service, Project Management, Healthcare, Troubleshooting, Team Building, Process Improvement, Software Documentation, Operations Management, Account Management, Team Leadership, Budgets, Leadership, Strategic Planning, Management, Project Planning, Contract Negotiation
Education
Tacoma Community College 1979 — 1984
Associate of Arts & Sciences
MultiCare Health System January 2008 - Present
Mary Bridge Children's Health Alliance December 1999 - December 2007
MultiCare Health System May 1998 - December 1999
Key Bank 1994 - 1997
Bellingham National Bank 1989 - 1994
Skills
Troubleshooting, Microsoft Office, Healthcare IT, Active Directory, Customer Service, Windows, Software Documentation, Epic Systems, Healthcare Information..., Networking, Technical Support, HIPAA, Analysis
Education
Tacoma Community College 1997 — 1998
Network Technician Program
Western Washington University 1983 — 1990
BA, Computer Science / Accounting
Cascade High School 1979 — 1983
Diploma
MultiCare Health System April 2013 - Present
Tacoma Community College December 2012 - March 2014
MultiCare Health System July 2010 - April 2013
Boys and Girls Clubs of South Puget Sound April 2006 - July 2010
Dell 2005 - 2007
Skills
Customer Service, Human Resources, Event Planning, Non-profits, Fundraising, Microsoft Office, Intrapersonal Skills, Community Outreach, Angel LMS, Problem Solving, Training, Public Relations, Microsoft Excel, Project Management, Microsoft Word, Medical Coding, Teaching, Epic Systems, Public Speaking, Leadership, Medical Records, ICD-9, Medical Terminology, Communication, Blackboard, Canvas, Critical Thinking, PowerPoint, Volunteer Management, Team Building, Data Entry, Time Management, Outlook, Sales, Administrative..., Healthcare, HIPAA, Teamwork, Organization, CPT, Telephone Skills, Workers' Compensation...
Education
Herzing University 2010 — 2012
Bachelor of Science (BS), Health Information Management
Tacoma Community College 2007 — 2010
Associates, Pre-Nursing Studies
Franciscan Health System February 2012 - Present
Grays Harbor Community Hospital August 2009 - Present
MultiCare Health System June 2004 - February 2012
Tacoma Lutheran Home & Retirement Community June 2000 - June 2004
Health Information Consultation January 2004 - May 2004
Quad-C Health Care Centers July 1987 - December 2001
Regency at Puyallup June 1998 - June 2000
Heartwood Extended Health Care April 1997 - May 1998
Quest Diagnostics 1991 - 1997
Clearview Manor Convalescent Center September 1983 - July 1987
Skills
ICD-9, Abstracting, Auditing, Healthcare, Health Information..., Medicare, Administration, Medical Records, Utilization Management, Medical Terminology, Healthcare Information..., Process Improvement, Healthcare Management, Hospitals, System Administration, Inpatient, Policy, HIPAA, Acute Care, EHR, JCAHO, Medical Coding, Training, Leadership, Medicaid, Informatics, Fundraising, Physician Relations, Cerner, Medical Billing, Clinical Research, Software Documentation, Nursing, EMR, Documentations, Ambulatory, Managed Care
Education
Tacoma Community College 2009 — 2013
AAS Administration of Law- 2 classes remain to complete degree, Criminal Law & Justice, 3.78
Tacoma Community College 1996 — 2013
Associate, Applied Sciences, Health Information Technology
Tacoma Community College 1999 — 2003
Associate, Applied Sciences, Health Information Technology
Deloitte December 2012 - Present
Global IT Resources Inc. October 2011 - November 2012
MultiCare Health System 2011 - 2012
University of Washington Medicine February 2010 - October 2011
University of Washington Medicine January 2007 - February 2010
Skills
Epic Systems, Ambulatory Care, EHR, Healthcare Information..., Ambulatory
Education
Epic Systems Training Center 2007 — 2010
Certification, EpicCare Ambulatory, Chronicles, Reporting Workbench, Order Transmittal, My Chart, Wrkstn Mgr
University of North Carolina at Charlotte 1995 — 1998
Computer Science
The University of Texas at Austin 1988 — 1991
Film Production
United States Department of Defense October 2014 - Present
MultiCare Health System July 2014 - October 2014
US Army July 2008 - August 2014
North Central Baptist August 2007 - June 2008
Skills
Critical Care, PALS, ACLS, BLS, Acute Care, Emergency Room, IV, CPR Certified, Military Experience, Telemetry, Patient Education, Healthcare, Medication..., ICU, Medical/Surgical, Nursing, Medical-Surgical, Hospitals, Patient Safety, Healthcare Management
Education
The University of Texas at El Paso 2003 — 2007
Bachelor of Science (B.S.), Nursing Science
MultiCare Health System May 2013 - Present
Woodcreek Healthcare February 2008 - May 2013
GeneReviews August 2007 - February 2008
Harvard Medical School July 2004 - June 2007
Massachusetts General Hospital July 2001 - June 2004
Skills
Medical Genetics, Pediatrics, Board Certified, Healthcare, Genetics, Medical Research, Medicine, Clinical Research, Neuroscience
Education
Virginia Commonwealth University School of Medicine 1995 — 2001
Doctor of Medicine (MD)
The Johns Hopkins University 1991 — 1995
Bachelor of Arts (B.A.), Biophysics
MultiCare Health System December 2013 - Present
Screenlife Games April 2006 - July 2009
Ballard Bait January 2000 - January 2004
Motion Industries January 1996 - January 2001
Skills
Accounting, Microsoft Office, Accounts Receivable, Budgets, Accounts Payable, Microsoft Excel, Logistics, Program Management, Inventory Management, Management, Quality Assurance, Forecasting, Contract Negotiation, Leadership, Customer Service, Invoicing, Payroll, Team Building, Administration, PowerPoint, Process Improvement, Microsoft Word, Healthcare
Education
Tacoma Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Respiratory Care Therapy/Therapist
Tacoma Community College 2009 — 2011
Associate's degree, General Studies
Houston Methodist August 2015 - Present
Houston Methodist October 2014 - August 2015
Lahey Hospital & Medical Center May 2014 - October 2014
Lifespan April 2014 - April 2014
Washington Hospital Healthcare System October 2011 - November 2013
Legacy Health January 2010 - September 2011
Stanford University Medical Center April 2009 - October 2009
University of Iowa Hospitals and Clinics February 2009 - April 2009
Stanford University Medical Center June 2007 - October 2008
MultiCare Health System July 2006 - June 2007
Skills
Curriculum Development, Training Delivery, Training, Epic Systems, Leadership, Healthcare, Informatics, EHR, Ambulatory Care, ADT, Prelude, GoLive, CPOE, Healthcare Information...
Education
University of Houston 2003 — 2005
MS, Instructional Technology
Texas A&M University 1999 — 2003
BS, Interdisciplinary Studies
MultiCare Health System March 2003 - Present
Education
University of Phoenix 2004 — 2006
MS, Information Systems Management
The George Washington University 2001 — 2003
BS, Clinical Management and Leadership
Fedelta Care Solutions February 2014 - Present
Fedelta Care Solutions June 2013 - Present
Gentiva Health Services May 2009 - June 2013
MultiCare Health System January 2008 - April 2009
Zones May 1999 - December 2005
MSI Consulting September 1997 - June 1999
University of Washington October 1995 - June 1997
University Savings Bank November 1992 - October 1996
Skills
Customer Service, Marketing, Critical Thinking, Sales, Healthcare, Home Care, Nursing, Disease Management, Chronic Care Management, Health Assessment, Care Transitions and..., Java Programming, Web Development, Geriatric Nursing, Sales Presentations, Client Presentation, Employee Training, Software Design, Patient Education, Patient Advocacy, Medication..., Elder Care, Management, Hospitals, Java, Medicaid, Case Management, Healthcare Management, Medicare, Public Speaking
Education
Western Governors University
Master of Science (MS), Nursing Administration
University of Washington 1995 — 1997
Bachelor of Sciences, Speech and Hearing Sciences, Cum Laude with Distinction, Honor's Program
University of Washington 1995 — 1997
Bachelor of Arts (B.A.), Psychology, Cum Laude
Tacoma Community College
Associates, Nursing
MultiCare Health System February 2015 - Present
MultiCare Health System January 2014 - Present
MultiCare Health System April 2011 - Present
Weyerhaeuser April 2006 - December 2010
Weyerhaeuser, Federal Way April 2002 - April 2006
Weyerhaeuser, Big River, SK December 1999 - April 2002
Weyerhaeuser December 1993 - December 1999
Skills
Demand Planning, Supply Chain, Inventory Management, Sales Operations, Manufacturing, Logistics, Contract Negotiations, Supply Chain Management, Team Building, Strategic Planning, Contract Negotiation, Performance Management, Sales Management, Forecasting, Leadership, Project Planning, Training, Project Management, Analysis, Business Strategy, Sales
Education
Western Governors University
MBA, Management and Strategy
The University of British Columbia
BA, Economics
MultiCare Health System June 1997 - Present
MultiCare September 2006 - December 2007
Swedish Medical Center 1990 - May 1997
Education
Troy University 2004 — 2006
MSM, Management- Health Care Administration
The Evergreen State College 1993 — 1996
BA, Business, Lean Process Improvement, Fisheries
University of Washington 1982 — 1988
Pre-med, Business, Economics, Fisheries
MultiCare Health System July 2013 - Present
Adecco, contract position at GE Healthcare IT November 2009 - September 2010
GE Healthcare January 2004 - March 2009
GE Healthcare December 2002 - January 2004
Skills
HL7, Healthcare Information..., SDLC, ClearCase, ClearQuest, Integration, Databases, Testing
Education
Tacoma Community College 1991 — 1994
Associate, Technical
Muir Medical Data Consulting March 2008 - Present
MultiCare Health System November 1970 - April 2008
Education
University of Colorado Denver 1998 — 2000
MBA, Health Care Administration
University of Washington School of Medicine 1967 — 1969
MD, Medicine
The University of North Dakota 1961 — 1965
BS, Biology
MultiCare Health System March 2015 - Present
Catholic Community Services September 2012 - February 2014
Care Network January 2006 - January 2008
Skills
Psychotherapy, Motivational Speaking, Healing, Mental Health, Mental Health Counseling, Psychology, Group Therapy, Crisis Intervention, Adolescents, Social Services, Addiction and Recovery
Education
The Washington State Institute for Mental Health Research and Training 2012 — 2012
Certified Peer Counselor, Mental Health Counseling/Counselor
The Evergreen State College 2009 — 2012
Bachelor's degree, Psychology/ Neurology
MultiCare Health System 2002 - Present
Skills
BLS, ACLS, Clinical Research, EMR, Healthcare, Treatment, Home Care, Epic Systems
Education
Rogers High School
Tacoma Community College
Associate of Science (AS), Registered Nursing/Registered Nurse
Capital Medical Center April 2014 - Present
MultiCare Health System May 2009 - April 2014
Providence Western Washington Oncology July 2007 - March 2009
Western Washington Oncology, Inc. PS 2000 - 2007
Skills
Healthcare, Healthcare Management, Healthcare Information..., Leadership, Medicine, EHR, Radiology, Oncology, EMR, HIPAA, Revenue Cycle, Physicians, Medicaid, Team Building, Training, Management, Process Improvement, Epic Systems, Operations Management, Managed Care, Strategic Planning, Healthcare Consulting, Business Planning, Revenue Cycle Management, Physician Relations, Medicare, Practice Management, Acquisitions, Flow-mapping, Lean Management, Change Acceleration..., Work-Out, Six Sigma, team, Team Leadership, Team Management, Teamwork, Cross-functional Team..., lean, Lean Thinking, Lean Tools, Lean Six Sigma, Lean Operations, CAP, Change Acceleration..., Project Charter
Education
The Evergreen State College 1997 — 1999
BA, Business Administration and Strategic Planning
University of Washington 1991 — 1993
Undergraduate Studies
MultiCare Health System October 2010 - Present
Army Reserves July 2007 - Present
Patient First February 2009 - August 2010
Skills
Microbiology, Microsoft Office, Research, Phlebotomy, Laboratory, Medical Terminology, Laboratory Medicine, Hematology, Clinical Research, Urinalysis, Critical Thinking
Education
The George Washington University 2008 — 2009
Associates, Laboratory Science
Texas A&M University 2006 — 2007
Bachelors, Animal Science
MultiCare Health System December 1980 - Present
MultiCare Health System 1980 - 2012
Skills
Epic Systems, 3M ENCODER, Microsoft Office, Clarity, Revenue Cycle, Encoders, Health Information..., Healthcare Industry, Informatics, Healthcare Management, Healthcare Consulting, ICD-9-CM, Healthcare, Medical Terminology, Inpatient, Healthcare Information..., HIPAA, Software Documentation, Hospitals, Medical Billing, Medical Transcription, Credentialing, CPT, Radiology, Medical Compliance, Physicians, Meditech, ICD-9, CPOE, EHR, HCPCS, Medical Coding, HL7, JCAHO, Practice Management, Medical Records, Cerner, Managed Care, ICD-10, Revenue Cycle Management, Medicaid, EMR, Ambulatory, Medicare, Acute Care, Documentations, Physician Relations, Patient Safety, Medicine, Quality Improvement
Education
Tacoma Community College 1979 — 1981
Associate's degree, Health Information/Medical Records Technology/Technician
MultiCare Health System October 2009 - Present
RHMR July 2008 - October 2009
Convergys August 2005 - June 2008
Deloitte & Touche November 1997 - August 2005
Skills
Hands-on Training, Internal Controls, Axapta, Accounting, Budgets, Financial Reporting, Sage, JD Edwards, Process Improvement, Account Reconciliation, Payroll, Financial Analysis, IBM iSeries, Analysis, General Ledger, ADP Payroll, Auditing, QuickBooks, Business Process..., Epic Systems, Movex, Microsoft Office, Internal Audit, Finance, Sarbanes-Oxley, Consolidation, Sarbanes-Oxley Act
Education
Northeastern State University 2003 — 2008
Bachelor of Business Administration (BBA), Accounting
Tulsa Community College 1997 — 2003
AS, Business Admin - Accounting
MultiCare Health System February 2015 - Present
MultiCare Health System June 2007 - February 2015
American Pharmacists Association 2005 - 2006
University of Tennessee 2005 - 2006
Skills
Pharmacists, Pharmacy, Pharmacy Automation, Medication Therapy..., Epic Systems
Education
The University of Tennessee Health Science Center 2003 — 2007
PharmD, Pharmacy
Union University
Bachelor of Science (B.S.), Chemistry/Pre-Pharmacy
Metropolitan Development Council November 2013 - Present
PNW Publications November 2010 - Present
MultiCare Health System May 2013 - June 2015
Washington State Department of Ecology April 2012 - June 2012
Volunteer Legal Services January 2009 - September 2010
Skills
Westlaw, Microsoft Office, Word,..., Legal Research, Legal Assistance, Courts, Wills, Family Law, Copy Editing, Legal Writing, PowerPoint, Civil Litigation, Editing, Nonprofits, Community Outreach, Fundraising, Research, Public Speaking, Customer Service, Event Planning, Microsoft Office, Program Development, Case Management, Leadership Development, Strategic Planning, Social Networking
Education
The Evergreen State College 2010 — 2012
BA in Liberal Arts, Environmental Studies and Social Justice
Tacoma Community College 2008 — 2010
Assoc. of Paralegal Studies, Paralegal Studies
MultiCare Health System Anesthesia TechTacoma General HospitalMarch 1993 - Present
Education
Texas State University
Group Health Cooperative May 2012 - Present
CB Richard Ellis December 2008 - October 2011
MultiCare Health System August 1996 - December 2008
Skills
Healthcare, Budgeting, Problem Solving, Nursing, Hospitals, Surgery, Strategic Planning, Ambulatory, Pediatrics, Supervisory Skills, Process Improvement, Customer Relations, Customer Service, Team Building, Healthcare Management, Inpatient, Mentoring, Program Development, Quality Management, Change Management, HIPAA, Hiring, Cross-functional Team..., Project Planning
Education
Troy University 2003 — 2005
Masters of Science, Health Care Management
University of Wisconsin-Milwaukee 1967 — 1971
Bachelor of Science, Nursing
MultiCare Health System 2006 - Present
Education
University Puget Sound 1994 — 1996
master Occupational Therapy
The Evergreen State College 1973 — 1977
Bachelor of Fine Arts (B.A.), Music/Dance/ Sustainability
Good Samaritan Hospital RRTAdvanced Lifeline Services2003 - Present
MultiCare Health System 1986 - Present
Skills
Respiration, Critical Care, BLS, Hospitals, Acute Care, Healthcare, Patient Education, Patient Safety, ICU, ACLS, EKG, Emergency Room, CPR Certified, PALS, Pediatrics, Inpatient
Education
Tacoma Community College
Respiratory Care Therapy/Therapist
MultiCare Health System LPNMultiCare NursesMarch 2000 - June 2011
Skills
Nursing, Home Care, Hospitals, Healthcare Management, Healthcare, Elder Care, Medicare, Medication..., Wound Care, Medical/Surgical, BLS, Inpatient, Acute Care, Patient Education, Patient Safety, Vital Signs, ACLS, Patient Advocacy, Pediatrics
Education
Tacoma Community College
MultiCare Health System September 2011 - December 2011
W Hotels of September 2010 - July 2011
Gene Juarez Salons July 2005 - November 2008
Bally Total Fitness October 2003 - May 2005
Best Buy September 2002 - October 2003
Skills
Customer Service, Training, Sales, Inventory Management, Human Resources, Retail, Call Centers, Sales Management, Accounting, Security, Insurance, Loss Prevention, Outlook, Microsoft Word, PowerPoint, Management, Payroll, Leadership, Team Leadership, Customer Satisfaction, Microsoft Office, Teamwork, Coaching, Social Networking, Team Building, Marketing, Research, Public Speaking
Education
Pierce College at Fort Steilacoom 2012 — 2014
Associate's degree
Tacoma Community College 2003 — 2004
Associate of Arts (A.A.)
Woodrow Wilson High School 1999 — 2003
High School Diploma
MultiCare Health System January 2012 - January 2014
MultiCare Health System April 2009 - December 2011
Scottsdale Healthcare May 2008 - January 2009
Skills
Process Improvement, BLS, Patient Safety, Inpatient, Customer Service, Hospitals, Healthcare, Safe Patient Handling, Dispatching, Call Centers, Housekeeping, Organization, Process Flow..., Stocking, Deliveries, Microsoft Word, Supply Management
Education
Tacoma Community College 2009 — 2013
Associate's Degree, General Studies, 3.10
Accelerated Learning Center 2005 — 2007
High School, General Studies, 3.0
MultiCare Health System February 2014 - Present
Skills
Nursing, Telehealth Nursing, Patient Safety, Patient Education, Healthcare, EMR, Hospitals, Inpatient, Critical Care, Acute Care, Medication..., Telemetry
Education
Tacoma Community College 2003 — 2007
Associate Degree, Nursing
South Kitsap KCR ReceptionistAmericorps KCR2011 - Present
MultiCare Health System August 2005 - March 2009
Education
Tacoma Community College 2006 — 2007
Certificate, Emergency Medical Technician, 3.2
Pima Medical Institute-Renton 2005 — 2005
Certificate, Phlebotomy Technician, 4.0
MultiCare Health System March 1996 - Present
Education
Texas Woman's University 1961 — 1965
Bachelor of Science, Nursing
Alliance Nursing September 2013 - Present
MultiCare Health System February 2013 - June 2013
Skills
ACLS, Hospitals, Inpatient, BLS, Nursing, Patient Safety, Acute Care, Critical Care, Nursing Education, ICU, Medication..., Medical/Surgical, Patient Education
Education
Tacoma Community College 2010 — 2012
Associate's degree, Registered Nursing/Registered Nurse
MultiCare Health System June 2013 - Present
Registered Nurse July 2012 - May 2013
Education
Tacoma Community College
Associate Degree in Nursing, Registered Nursing/Registered Nurse
MultiCare Health System July 2013 - Present
Tacoma community college September 2011 - June 2013
Des Moines Veterinary Hospital June 2005 - April 2013
Skills
Microsoft Office, Research, Microsoft Word, PowerPoint, Community Outreach, Event Planning, Customer Service, Nonprofits, Teamwork, Teaching, Healthcare, Hospitals, Cpr Certified, Data Entry, Respiratory Therapy
Education
Tacoma Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Respiratory Care Therapy/Therapist
MultiCare Health System September 2000 - March 2012
St. Clare Hospital October 1999 - January 2009
Skills
Inpatient, Epic Systems, EMR, BLS, Hospitals, Patient Safety, Healthcare Management, Healthcare, C-arm, ACLS, Healthcare Information..., Nursing, EHR, Ambulatory, Radiologic Technology, Clinical Research, Cerner, Critical Care, Pediatrics, Radiology
Education
Tacoma Community College 1998 — 1999
Associates in Applied Sciences
MultiCare Health System August 2013 - Present
MultiCare Health System June 2010 - August 2013
MultiCare Health System June 2003 - June 2010
Skills
Medical Coding, Data Analysis, ICD-9, ICD-10, CPT, Learning Quickly, Communication, Revenue Cycle, Healthcare Information..., Healthcare, Epic Systems, EHR
Education
Tacoma Community College 2011 — 2013
Associate's Degree, Health Information/Medical Records Technology/Technician
MEDNAX June 2014 - Present
MultiCare Health System April 2011 - May 2014
Foursquare Missions International April 2007 - November 2010
Skills
Evangelism, Missions, Medicine, Leadership, Discipleship, Inpatient, BLS, Acute Care, ACLS, Epic Systems, Critical Care, EMR, EHR, Healthcare Management, Healthcare, Hospitals, Medication..., Training, Patient Safety, Meditech, Nursing Education, Ambulatory, Medical/Surgical, Patient Education, CPOE, Patient Advocacy
Education
The King's University 2005 — 2010
Master of Divinity (M.Div.), Master of Divinity
The University of Texas Southwestern Medical Center at Dallas 1981 — 1985
Doctor of Medicine (M.D.), Medical Doctor
Donor Alliance February 2011 - Present
MultiCare Health System November 2006 - February 2009
Rural/Metro Corporation March 2000 - August 2005
Education
Tacoma Community College
Paramedic
MultiCare Health System July 1996 - Present
Neurology and Neurosurgery Associates of Tacoma July 1996 - June 2011
Education
The University of Connecticut School of Medicine 1986 — 1990
Doctorate of Medicine
The University of Connecticut 1981 — 1984
BS Biological Sciences
Catholic Health Initiatives January 2013 - Present
Catholic Health Initiatives June 2009 - Present
MultiCare Health System May 1999 - June 2009
Education
Tacoma Community College
Associate's degree, Nursing-General
MultiCare Health System May 1996 - Present
Skills
Utilization Management, Care Management, ICU RN, CVICU RN, Hospital Supervisor
Education
Troy University
Masters Health Care Management
unversity of phoenix
Bachelor of Science Nursing
MultiCare Health System June 1996 - Present
MultiCare Health System June 1996 - June 2009
Skills
Emergency Nursing, Nursing Management, Nursing, BLS, ACLS, Critical Care, Inpatient, Acute Care, Medical/Surgical, Nursing Education, Patient Safety, PALS, TNCC, Emergency Room, IV, Epic Systems, EMR, Medication..., Patient Education, Telemetry, Patient Advocacy
Education
Tacoma Community College 1993 — 1996
ADN, Registered Nursing/Registered Nurse, 3.7
University of Washington Tacoma
Bachelor's degree, Registered Nursing/Registered Nurse, 3.8
MultiCare Health System HIM SupervisorMultiCare Health SystemJune 1985 - Present
Skills
Healthcare Information..., EMR, Revenue Cycle, Process Improvement
Education
Tacoma Community College 2010 — 2012
Associate of Arts (AA), HIM
MultiCare Health System July 2009 - Present
Pulmonary Consultants PLLC October 1997 - July 2009
Franke Tobey Jones Retirement Estates July 1992 - October 1997
Education
Tacoma Community College 1988 — 2000
Wilson High School 1985 — 1988
Diploma
Harrison Medical Center March 2014 - Present
Harrison Medical Center February 2009 - Present
MultiCare Health System October 1994 - March 2015
Harrison Medical Center July 2009 - March 2010
Tacoma Community College September 1996 - July 1999
Skills
ACLS, PALS, BLS, Critical Care, Emergency Room, Trauma, Home Care, Patient Education, Respiratory Care, CPR Certified, Respiration, Respiratory Therapy, Medical Terminology, Healthcare Management, Healthcare Information..., HIPAA
Education
Tacoma Community College 1992 — 1994
Associates in Technical Arts and Sciences, Respiratory Care Therapy/Therapist
MultiCare Health System 2011 - 2013
Skills
Microsoft Office, Project Coordination, Executive..., Microsoft Excel, Microsoft Word, SharePoint, SharePoint..., PowerPoint, Process Improvement, Employee Training, Data Entry, Medical Terminology, Peopleclick, Healthcare, Hospitals, Healthcare Information..., HIPAA, EMR, Epic Systems, Clinical Research, EHR, Microsoft Project
Education
Tacoma Community College 1992 — 1998
Business Administration AA, Accounting and Business/Management
DSHS 2005 - Present
MultiCare Health System March 2002 - Present
Tacoma Lutheran Retirement Community Foundation January 1999 - January 2012
Education
Tacoma Community College 1996 — 1998
MultiCare Health System December 1994 - Present
The Highlands May 1989 - December 1994
Education
Tacoma Community College 1980 — 1982
Tioga High School 1978 — 1980
Diploma, General Studies
MultiCare Health System August 2013 - May 2014
United States Department of Defense May 2008 - July 2013
Skills
BLS, IV, Nursing, Patient Education, Cpr Certified, Patient Safety, Phlebotomy, Medical Terminology, Patient Advocacy
Education
US Army 2007 — 2011
Nursing License, Practical Nursing, Vocational Nursing and Nursing Assistants
Truckee Meadows Community College 2003 — 2006
Associate's Degree, Psychology
MultiCare Health System October 2012 - Present
UHS April 2011 - October 2012
UHS March 2007 - April 2011
Puget Sound Specialty Physicians September 2007 - August 2010
Skills
Interventional Radiology, Healthcare, Hospitals, Patient Safety, BLS, ACLS, Sterile Technique, Hemodynamic Monitoring, Radiography, Cardiac Cath, Radiation Safety
Education
Tacoma Community College 2004 — 2007
Associate in Applied Sciences, Radiologic Technology/Science - Radiographer
Enumclaw High School 1994 — 1997
High School Diploma, General Studies
The Evergreen State College November 2013 - Present
MultiCare Health System September 2010 - Present
McDonalds 2009 - June 2010
McDonalds July 2007 - June 2009
Brighton Recreation Center 2005 - 2007
Skills
CPR Certified, Microsoft Word, Microsoft Excel, Epic Systems, HIPAA
Education
The Evergreen State College 2013 — 2015
Bachelor of Arts (B.A.), Physical Therapy/Therapist
Tacoma Community College 2010 — 2013
Associate's degree, General Studies