Northern Company
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Northern Employees
Booz Allen Hamilton June 2011 - Present
Home Shield Pest Control May 2009 - August 2010
Northern February 2003 - February 2005
Education
George Mason University 2008 — 2011
Bachelor of Science, Electrical Engineering
University of Maryland University College
Graduate Certificate, Cybersecurity Technology
MHI Global May 2015 - Present
Impact Learning Systems, an MHI Global Company December 2014 - May 2015
Impact Learning Systems January 2014 - December 2014
Allstate April 2012 - January 2014
Northern January 1997 - January 2009
AAA Travel 2007 - 2009
AAA 1997 - 2009
CSAA 1997 - 2009
Patty A. Tucek January 2001 - January 2002
CSAA January 1997 - January 2001
Skills
Training & Development, Strategic Planning, Coaching, Property & Casualty..., Call Center, Employee Training, Travel Management, Member Relations, Membership Growth, PowerPoint, Internal Audit, Microsoft Excel, Operations Management, Sales Management, Team Building, Team Management, Cross-functional Team..., Internal Communications, Office Administration, Project Management, Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Report Writing, Internal Controls, Corporate Communications, Community Development, Strategic Communications, Employee Relations, Building Relationships, Cross Selling, Employee Engagement, Empathy, Creative Problem Solving, Problem Management, Community Outreach, Compassion, Liaison, Leadership Development, Insurance, Sales Operations, Training, Budgets, Marketing, Sales, Business Planning, Management, Change Management, Business Development
Education
Fresno City College 1980 — 1981
General Studies
Mariposa County High School 1976 — 1980
Northern Trust Corporation August 2014 - Present
Northern Trust January 2001 - Present
Northern Trust February 2001 - August 2014
Northern 2001 - 2011
Olde Discount 1997 - 2000
Skills
Securities, Equities
Education
Northern Illinois University 1995 — 1998
AAA NCNU Insurance Exchange May 2012 - Present
NORTHERN January 1996 - January 2011
AAA NCNU Insurance Exchange January 1998 - January 2003
AAA NCNU Insurance Exchange January 1996 - January 1998
Federated Department Stores October 1991 - June 1996
Emporium - Group January 1991 - January 1996
Bank of America March 1984 - January 1992
Bank of America January 1984 - January 1992
Skills
CRM, Salesforce.com, General Insurance, Insurance, Sales Operations, Management, User Acceptance Testing, Cross-functional Team..., Leadership, Strategy, Sales, Call Center, Process Improvement, Quality Assurance, Property & Casualty..., Project Management, Account Management, Program Management, Training, Business Process..., Underwriting, Team Building, Strategic Planning, Project Planning, Customer Service, Customer Retention, Business Process, Employee Engagement, Casualty, Sales Management, Customer Experience, Human Resources, Health Insurance, Integration, Policy, Analysis, Sales Process, Systems Analysis, SDLC, Business Requirements, Business Analysis, Call Centers, Vendor Management, Requirements Gathering, Risk Management, Software Documentation, Change Management
Education
Notre Dame de Namur University 1984 — 1989
BA, Education
Notre Dame de Namur University
Bachelor of Arts, Education
State Department of
Escadrille June 2014 - Present
Grange Co-op July 2012 - July 2013
NCS Power January 2011 - June 2012
eco-Solutions 2007 - 2010
Northern 2004 - 2007
Harry and David 2000 - 2004
SunDog 1996 - 2000
Recreational Equipment, Inc 1982 - 1996
Sears 1975 - 1985
Skills
P&L Management, Executive Management, Start-ups, Organizational..., Business Strategy, Strategic Partnerships, Business Planning, Strategic Planning, Contract Negotiations, New Business Development, International Business, Restructuring, Team Building, Organizational Change, Outsourcing, Product Development, Vendor Management, Venture Capital, M&A experience, Mentoring, Change Management, Sales, Contract Negotiation, Advertising, Retail, Business Development, E-commerce, Management, Program Management, Leadership, Operations Management, Sourcing, Marketing Strategy, Recruiting, Marketing, Mergers & Acquisitions, Product Management, Direct Marketing, Integrated Marketing, Brand Management, Sales Process, Merchandising, Sales Management, Inventory Management, Strategy, Organizational..., Forecasting, Competitive Analysis, International Sales, Product Marketing
Education
MIT Sloan School of Management 2013 — 2013
Executive certificate coursework, Management & Leadership
Seattle University 1970 — 1974
Bachelor of Science
Blanchet
Northern July 2003 - Present
Education
Lock Haven University of Pennsylvania 1999 — 2004
University of Pittsburgh at Johnstown 1995 — 1999
General Motors Corporation April 2013 - Present
General Motors October 2009 - Present
Incentive Strategy May 2005 - March 2007
Chevrolet July 2003 - April 2005
O-K April 2002 - July 2003
Northern March 2000 - December 2000
General Motors January 1999 - March 2000
Chevrolet October 1997 - December 1998
Chev February 1997 - October 1997
Chevrolet February 1996 - February 1997
Skills
Automotive, Automobile, CRM, Dealers, Customer Retention, Vehicles, Customer Satisfaction, Parts, Cross-functional Team..., Warranty, Sales, Automotive Aftermarket, Profit, Automotive Engineering, Powertrain, Marketing Strategy
Education
Central Michigan University
Master of Science, Administration
Central Michigan University 1988 — 1989
Saint Mary's College
B.A, Marketing/Management
Principal Financial Group March 2012 - Present
American Family Life Assurance Co July 2010 - October 2011
Wells Fargo Advantage July 2008 - January 2010
Old Mutual November 2005 - July 2008
Northern January 2001 - October 2005
Morgan Stanley March 2000 - December 2000
Banc of America January 1999 - March 2000
Bank of America April 1997 - July 1999
Commercial Federal Bank June 1990 - April 1997
Skills
Mutual Funds, Retirement, Investments, Financial Services, Securities, 401k, Retirement Planning, IRAs, Financial Advisory, Insurance, Portfolio Management, Management, Finance, Employee Benefits, Economics, Fixed Annuities, Wealth Management, Relationship Management, Life Insurance, Asset Allocation, Small Business, Business Development, Asset Managment, Disability Insurance, Equities, Strategic Financial..., Financial Planners, Brokers, Investment Advisory, Estate Planning, Pensions, Long-term Care, Uniform Combined State..., Investment Strategies
Education
Keller Graduate School of Management of DeVry University
Master’s Degree, Accounting and Financial Management - Accouting
Metropolitan State University of Denver 2001 — 2004
Bachelors, Finance
College for Financial Planning
Master's, Financial Planning
Todd-Gustafson & Associates, LLc January 2000 - Present
Northern 1995 - 2002
Baker Group August 1999 - March 2000
Cleveland Golf / Srixon USA 1993 - 1995
Skills
Lighting, Vacuum and pressure..., Molded Plastics, New Business Development, Product Development, Marketing Strategy, Strategic Planning, Sales Management, Manufacturing, Account Management, Marketing, B2B, Negotiation, Packaging, Purchasing, Sales, Project Management, Team Building, Machining, Leadership, Business Development, Injection Molding, Cross-functional Team..., Strategy, Competitive Analysis, Advertising
Education
University of Michigan 1984 — 1989
Bachelor of General Studies, Economics/ Political Science
Rockford East High School 1980 — 1984
Northern July 2013 - Present
The Northern Trust Company August 2010 - July 2013
The Northern Trust Co. May 2008 - August 2010
The Northern Trust Company May 2003 - May 2008
Education
Northern Illinois University