Pinnacle Hospitality
Address: 4250 S Church St Ext, Roebuck, SC 29376 Phone: (864) 576-2773Hours: Category: : : : : : Website: : Place name: Website: http://pinnhospitality.com/ Category: Live Music Venue Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Pinnacle Hospitality Posting publicly on the Web Write a review Reviews 1 Google review
Pinnacle Hospitality List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Pinnacle Hospitality. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Pinnacle Hospitality Salaries. You can even request information on how much does Pinnacle Hospitality pay if you want to. Learn about salaries, pros and cons of working for Pinnacle Hospitality directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
35 Pinnacle Hospitality employees in database. Find out everything there's to know about Pinnacle Hospitality employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Pinnacle Hospitality Employees
Pinnacle Hospitality August 2014 - Present
Unisys February 2008 - August 2014
Spartan Computers Services January 2006 - October 2007
Benihana, Inc. November 2002 - June 2005
Adecco Technical August 2001 - September 2002
Georgia School Board August 2001 - December 2001
CDI Corp September 2000 - June 2001
Xerox February 1997 - 2001
Fenestrae Inc June 2000 - November 2000
Skills
Active Directory, Operating Systems, Network Administration, Microsoft Exchange, Technical Support, Servers, Windows Server, Cisco Routers, Hardware, ITIL, Information Technology, Laptops, Networking, Software Installation, Testing, System Deployment, Printers, CompTIA A, Infrastructure, Troubleshooting, Backup Exec, Disaster Recovery, Enterprise Software, System Administration, Computer Hardware, Integration, Windows 7, Windows XP, Data Center, Desktop Computers, Oracle, Windows, Help Desk Support, TCP/IP, IT Management, SharePoint
Education
DeVry University 2014 — 2017
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services
DeVry Institute of Technology 1995 — 1998
Computer Information Systems
Plantation High School
High School/Secondary Diplomas and Certificates
PTFB tech corp June 2002 - Present
Juma Technology August 2006 - March 2010
Sbarro September 2003 - August 2006
Juma Technology June 2002 - September 2003
Paratech Resources / 5 B technologies March 1998 - June 2002
POSitouch of NY / CC Productions 1996 - 1998
Pinnacle Hospitality 1991 - 1996
Skills
Vendor Management, POS, Strategic Planning, Team Building, VoIP, Telecommunications, Program Management, Project Management, Start-ups, Troubleshooting, Wireless, Managed Services, Telephony, Business Development, New Business Development, Unified Communications, Positouch, Labor Cost Management, Food Cost Management, Labor Control, SaaS, Software Documentation, Data Center, E-commerce, Mobile Devices, Solution Selling, Avaya, Networking, Management, Enterprise Software, Sales Management, Professional Services, Cloud Computing, Security, Integration, Product Management, Strategic Partnerships, Direct Sales, Account Management, Strategy, Project Planning, Call Centers, Disaster Recovery, CRM, Leadership, Salesforce.com, P&L Management, Customer Service, Sales, Consulting
Education
Florida International University 1987 — 1988
School of Hospitality Managment
SUNY Stony Brook 1983 — 1984
Service First Federal Credit Union November 2013 - Present
Keystone Mortgage February 2010 - November 2013
Pinnacle Hospitality 2006 - 2010
Skills
Account Management, Loans, Customer Service, Mortgage Lending, Refinance, Sales, Time Management, Credit, Insurance, Banking, Finance, FHA, Credit Analysis, Investments, Real Estate, Mortgage Banking, Residential Homes, Investment Properties, Strategic Planning, First Time Home Buyers
Education
University of Sioux Falls 2005 — 2008
Bachelor of Arts, Media Studies
Southeast Technical Institute 2001 — 2003
Associates Degree, Marketing and Business Administration
Brookings High School 1995 — 1999
General
Pinnacle Hospitality June 2007 - Present
Skills
Customer Service, Troubleshooting, Customer Satisfaction, Project Management, Strategic Planning, Sales, Sales Management, Team Building, POS, Direct Sales, Management
Education
Miami Dade College
Associate's degree
Pinnacle Hospitality September 2013 - Present
Umami Restaurant Group, LLC April 2013 - June 2013
O'Charley's March 2012 - February 2013
Golden Corral June 2007 - February 2012
Piccadilly Restaurants June 2006 - February 2007
Bankers Life and Casualty Company April 2005 - June 2006
Naturally Fresh February 2003 - April 2005
Hooters of America November 2001 - February 2003
Steak n Shake November 1996 - October 2001
Grandy's of Gainesville 1994 - 1996
Skills
Employee Relations, Food Service, Restaurants, Restaurant Management, Menu Development, Culinary Skills, Food & Beverage, Food, Catering, Cooking, Labor Control, Food Safety, Food Preparation, Hospitality, ServSafe, Sanitation, Recipes, Inventory Management, Process Scheduler, New Restaurant Openings, Training, Hiring, POS, Fine Dining
Education
Santa Fe Community College 1994 — 1996
Business Administration and Management, General
Florida Atlantic University 1991 — 1994
Business Administration and Management, General
RedRock Oasis & Grill June 2015 - Present
Pinnacle Hospitality April 2014 - May 2015
Bru's Room Sporting Grill June 2013 - April 2014
Gotrocks American Grill August 1991 - June 2013
Skills
Sales, Hospitality, Restaurants, Start-ups, Management, New Business Development, Team Building, Strategic Planning, Sales Management, Operations Management, Strategy, Account Management, Business Strategy, Customer Satisfaction, Leadership, Negotiation, Customer Service, POS
Education
University of Massachusetts, Amherst 1993 — 1997
Business/Managerial Economics
Courtyard by Marriott Greensboro Airport September 2012 - June 2014
Cambria Suites RDU February 2011 - July 2012
Pinnacle Hospitality September 2010 - January 2011
Comfort Suites Gastonia July 2009 - June 2010
Sheraton Stamford October 2007 - August 2009
Skills
Hospitality, Yield Management, Pre-opening, Resorts, Front Office, Food & Beverage, Property Management..., Banquets, Restaurants, Tourism, Rooms Division, Lodging, Opening Hotels, Micros, Meeting Planning, Hotel Booking, Restaurant Management, Leisure, Income Statement, Fine Dining, Menu Development, Event Planning, MICROS, P, P&L, Hotel Management, Hotels
Education
Paul Smith's College 1981 — 1983
Associate of Arts and Sciences (A.A.S.), Hospitality Management
MICROS Systems Inc November 2013 - Present
Pinnacle Hospitality December 2012 - July 2013
Future POS February 2011 - December 2012
Old Northwest Hospitality Solutions July 2009 - February 2011
Cincinnati Cyclones January 2009 - May 2009
Lowe's Home Improvement June 2006 - August 2008
Skills
Sales Process, Account Management, Customer Service, Cold Calling, Sales, Sales Operations, B2B, Direct Sales, Salesforce.com, Customer Satisfaction, Sales Management, New Business Development, Sales Presentations, Selling, Solution Selling
Education
Bowling Green State University 2005 — 2009
Bachelor of Science (BS), Sport Management
Princeton High School 2001 — 2005
The Walt Disney Company September 2013 - Present
Self Employed May 2012 - Present
Ramada MainGate West February 2012 - May 2012
Kahuna Grill March 2007 - December 2011
Trans Atlantic Shipping LLC January 2008 - December 2010
Heartland Payment Systems October 2005 - December 2007
New Yard and Pavered Designed Views April 2003 - December 2006
Pinnacle Hospitality January 2005 - September 2005
Integres July 2002 - December 2002
NorthStar Solutions February 1999 - July 2002
Education
Cardinal Stritch University 1989 — 1991
Bachelors, Business Management, 3.0
Butler University - College of Business Administration 1979 — 1981
Bachelors, Business
Sayville HS 1977 — 1979
General Studies
AOD Software - Answers On Demand 2014 - Present
Pinnacle Hospitality August 2012 - Present
Ordyx POS 2010 - 2012
MICROS Systems Inc 2007 - 2010
Champps Americana 2005 - 2007
Jacoby's German Biergarten 2002 - 2005
ARAMARK Healthcare 2001 - 2002
Skills
New Business Development, Sales Management, Key Account Management, Strategic Planning, Negotiation, Market Research, Marketing Strategy, Restaurant Management, New Restaurant Openings, Point of Purchase, Food & Beverage, Hospitality, Leadership, Customer Service, Cold Calling, Direct Sales, Social Networking, Customer Satisfaction, Account Management, Trade Shows, Management, Sales, Contract Negotiation, Team Leadership, Team Building, Food, Salesforce.com, Event Management, POS, Selling, Hospitality Industry, Social Media Marketing, Solution Selling, Operations Management, Sales Process
Education
Ivy Tech Community College
AS, Business Administration
JNA Institute of Culinary Arts
AST, Culinary Arts
Michigan State University
BA, Advertising
Purdue University
Master of Business Administration (MBA), Coursework in Advertising (not completed)
Pinnacle Hospitality July 2015 - Present
JM Family Enterprises, Inc. August 2014 - February 2015
Sasha and Lisa's Popcorn October 2012 - June 2014
Florida Shores Bank May 2012 - July 2012
Knight's Gold June 2010 - July 2012
Compressor Supply and Engineering May 2010 - June 2010
Pool and Spa Designs May 2009 - July 2009
Skills
Microsoft Excel, Financial Analysis, Finance, PowerPoint, Financial Modeling, Microsoft Word, Microsoft Office, Corporate Finance, Portfolio Management, Credit, Accounting, Investments, Financial Reporting, Market Research, Data Analysis, Sales, Bloomberg, Valuation, Equity Research, Equities, User Acceptance Testing, Database Scripting, Merchant Services, Credit Card Transaction..., Qualifying Prospects
Education
University of Central Florida 2009 — 2013
Bachelor of Science (BS), Finance, General
UniversityofCentralFlorida
Bachelor of Science (B.S.), Finance, General
Teva Pharmaceuticals June 2013 - Present
Pinnacle Hospitality June 2011 - April 2013
Peak Systems August 2009 - May 2011
SmartSource Technical Staffing April 2009 - July 2009
American Airlines October 2003 - September 2008
Skills
Active Directory, Network Administration, Windows Server, Troubleshooting, VMware, Windows XP, Windows 7, Computer Hardware, Network Security, VPN, CompTIA A+ Certification, SCCM, Endpoint Security, RSA Security, Office 365, Windows 8, Security, Microsoft Office
Education
Florida Career College-Miami
Computer Systems Engineer
The Trip Tribe May 2014 - Present
Stampworthy www.livestampworthy.com May 2014 - Present
STA Travel October 2010 - December 2013
Pinnacle Hospitality November 2009 - May 2010
Lubbock Convention & Visitors Bureau October 2008 - August 2009
Skills
Hospitality, Tourism, Sales, Customer Service, Event Planning, Event Management, Hospital Sales, Travel, Business Travel, Social Media Marketing, Sustainable Tourism, Travel Management, Leisure Travel, Travel Planning, Amadeus GDS, Corporate Social..., Travel Writing, Destination Marketing, Adventure Travel, Online Travel
Education
Texas Tech University 2005 — 2009
Bachelor of Business Administration, Marketing
Buskerud University College (HiBu) 2008 — 2008
International Marketing and Management, Dean's List
Pinnacle Hospitality June 2015 - Present
Pinnacle Hospitality June 2013 - Present
Pinnacle Hospitality October 2011 - Present
Skills
Goal Oriented, Success Driven, Solution Selling, New Business Development, POS, Sales Management, Retail, Account Management, Team Building, Direct Sales, Strategic Planning, Negotiation, Sales, Customer Service, Channel, Salesforce.com, Networking, Business Development, Sales Operations, Sales Process, Customer Satisfaction, Marketing, Selling, Start-ups, Key Account Management, E-commerce, Training, B2B, Management, Leadership, Product Management, Pricing, SaaS, CRM, Cold Calling, Strategic Partnerships, Lead Generation, Competitive Analysis, Sales Presentations, P&L Management, Channel Partners, Enterprise Software, Strategy, Marketing Strategy
Education
Pennsylvania State University 1984 — 1988
BS, Marketing
Sandler Sales Training Institute
Coverall Cleaning Concepts December 2008 - Present
Protective Products Enterprises June 2007 - December 2011
Imperial Finance & Trading April 2011 - July 2011
The GEO Group, Inc. February 2006 - July 2007
Medical Staffing Network June 2005 - February 2006
Coverall Cleaning Concepts November 2000 - June 2005
Triad Marketing Group November 1999 - November 2000
ChoicePoint / Database Technologies November 1997 - November 1999
Pinnacle Hospitality May 1997 - November 1997
Deer Creek Products January 1995 - May 1997
Skills
C#, HTML, JavaScript, Android Development, NUnit, SSRS, Windows Mobile, Microsoft SQL Server, Visual Studio, VB.NET, Business Intelligence, SSAS, SSIS, Data Warehousing, OLAP, Agile / Scrum..., NHibernate, NetTiers, ASP.NET, AJAX, XSLT, XML, Web Services, Software Development, Analysis Services, .NET, Databases
Education
University of Miami 2000 — 2002
Computer Science
Florida Atlantic University 1998 — 1999
Computer Science
Broward College 1996 — 1997
Accounting, Business Law
My One Resource April 2015 - Present
JOICASTER February 2015 - May 2015
The Iron Yard January 2015 - March 2015
Mills50 Designs July 2014 - September 2014
Pinnacle Hospitality February 2014 - June 2014
Fourth Wall Events April 2012 - July 2013
Alice's Tea Cup May 2010 - February 2012
UniversalProcon/GET US May 2007 - April 2010
Skills
Corporate Events, Event Management, Event Planning, Conferences, Event Marketing, Budget Management, Sourcing, Contract Negotiation, Social Media, Budgets, Hospitality, Hospitality Management, Catering, Trade Shows, Marketing, Hotels, Social Networking
Education
The Iron Yard 2014 — 2014
Front End Engineering Boot Camp, Computer Software Engineering
University of Central Florida 2002 — 2007
Bachelor of Science, Hospitality Management
Trigger Technology Systems February 2013 - Present
Pinnacle Hospitality August 2011 - February 2013
Pinnacle Hospitality November 1999 - August 2011
New York Prime Boca Raton, FL 1997 - 1999
Durango Steakhouse 1995 - 1997
Morton's The Steakhouse 1992 - 1995
Skills
Sales Management, POS, Account Management, Direct Sales, New Business Development, Sales Process, Team Building, SaaS, Retail, Sales, Trade Shows, Marketing Strategy, Management, Networking, Sales Presentations, Cold Calling, Sales Operations, Solution Selling, Strategic Planning, Team Leadership, Selling, Customer Service, E-commerce, P&L Management, Contract Negotiation, Strategic Partnerships, Customer Satisfaction, Key Account Management, Marketing, B2B, Salesforce.com, Hospitality, Food & Beverage, Training, Start-ups, Operations Management, Negotiation, P&L, Leadership
Education
The Ohio State University 1985 — 1990
Bishop Hartley High School 1981 — 1985
Pinnacle Hospitality 2004 - Present
House of Hope, Inc June 1990 - February 2015
Brothers Restaurant June 1976 - April 2003
Skills
POS, Hospitality, Sales, Restaurants, Account Management, Sales Management, Retail, New Business Development, Customer Satisfaction, Customer Service, Sales Operations, Direct Sales, Key Account Management, Cold Calling, Start-ups, Marketing, Leadership, Strategic Planning, Sales Process, Team Building, B2B, Selling, Negotiation, Solution Selling, Marketing Strategy, Training, Contract Negotiation
Education
State University of New York at New Paltz
DTT Surveillance April 2014 - Present
Pinnacle Hospitality April 2010 - April 2014
American Express April 2005 - October 2009
XT Solutions, Inc. January 2004 - November 2006
Skills
Windows 7, Computer Repair, Planned Preventative..., Preventive Maintenance, Computer Hardware, Computer Maintenance, Cabling, Windows Server, Help Desk Support, POS, Positouch, Wireless Networking, Networking, Technical Support, VMware, Visio, Call Center, Call Centers, Customer Satisfaction, Security, Troubleshooting, Hardware, XP, Cisco Technologies, Operating Systems, Network Administration, Network Security, Active Directory, Servers, Software Installation, Database Administration, Microsoft Exchange, Windows Vista, Linux, Testing, Customer Service, Information Technology, Disaster Recovery, OS X, Windows, A Certified, Management, Microsoft SQL Server, System Administration, Software Documentation
Education
Full Sail University 2015 — 2017
Bachelor of Science (B.S.), Information Technology
Florida Career College 2001 — 2004
Associate of Science Degree, Website Administration
Del IT Services, LLC January 2009 - Present
Centex July 2005 - January 2009
Centex Homes July 2005 - January 2009
Pinnacle Hospitality December 1997 - August 2004
Micro-Lan 1994 - 1997
Skills
Strategic Planning, Contract Negotiation, Network Administration, Network Services, IP PBX, VoIP, Management, Microsoft Solutions, Office Application, Problem Solving, Business Strategy, Program Management, Telecommunications, Customer Service, Customer Satisfaction, Sales, Selling, Leadership, Contract Management, Technical Support, Access, Microsoft Exchange, Direct Sales, Help Desk Support, Operating Systems, Vendor Management, Windows XP, Windows, System Administration, Cloud Computing
Education
University of Central Florida 1980 — 1984
Computer Science & Business Management
Smart Bookkeeping & Business Solutions,LLC June 2010 - Present
Nutramedics April 2009 - June 2010
Pinnacle Hospitality October 2008 - April 2009
Skills
QuickBooks, Great Plains Software, Microsoft Office, Microsoft Excel, Accounting, Bookkeeping, Sales & Use Tax, Full-Charge Bookkeeping, Data Analysis, Payroll, Payroll Taxes, Bank Reconciliation, Brazilian Portuguese, Windows, Auditing
Education
Strayer University-Florida 2011 — 2013
Bachelor of Science (BS), Accounting
Universidade Cândido Mendes 1994 — 1998
Bachelor of Science (BS), Economics
Pinnacle Hospitality January 2012 - Present
Electronic Management Solutions, LLC. (EMS) April 2006 - August 2011
Electronic Management Systems, Inc. (EMS) October 1976 - March 2006
Education
Bowling Green State University 1972 — 1976
BSBA, Marketing-Selling & Sales Management
Citi November 2011 - Present
Centralina Council of Government January 2011 - Present
Captured Innovations Imagery March 2008 - Present
Bank of America 2014 - 2014
Bank of America 2014 - 2014
Aon Hewitt August 2010 - December 2010
Sprint January 2006 - September 2007
SCDMV June 2005 - December 2005
Pinnacle Hospitality May 2003 - December 2005
Skills
Analyst Relations, Microsoft Office, Program Management, Account Reconciliation, Accounting, Event Photography, Photography, Leadership Trainer, Customer Service...
Education
Strayer University 2007 — 2009
MBA, Management
Strayer University 2007 — 2009
Masters of Business Administration, Management
Benedict College 2000 — 2004
Bachelors of Science, Computer Information Science
Dilpomat Hotel and Resort August 2014 - Present
Pinnacle Hospitality April 2014 - Present
Westin Diplomat January 2012 - January 2013
Yolo Restaurant January 2011 - January 2012
Tarpon Bend January 2010 - January 2011
Hard Rock Cafe November 2008 - September 2009
Grand Lux Cafe October 2007 - September 2008
Jimmy Cefalo's January 2006 - November 2007
Skills
Hospitality, Restaurants, Restaurant Management, Culinary Skills, Hospitality Industry, Food, Management, Marketing, Bartending, Teamwork, Microsoft Word, POS, Banquet Operations, Customer Service, Food & Beverage, Cooking
Education
United States Sommelier Association 2013 — 2013
Engineer's Degree, Sommelier Certificate, pass
Florida International University 2007 — 2009
Bachelor's degree, Hospitality Administration/Management
Florida State University 2002 — 2004
AA, nursing
Paragon Hospitality May 2015 - Present
The Omni Grove Park Inn March 2013 - May 2015
Spartanburg Marriott March 2011 - March 2013
Pinnacle Hospitality 2010 - 2010
Branded Focus Service Hotels 2003 - 2009
Stoney Creek Golf Club 2001 - 2003
NGA Golf Tour 2000 - 2001
Mid Pines Inn & Golf Club 1997 - 1999
Skills
Hospitality, Hotels, Hospitality Management, Food & Beverage, Hospitality Industry, Event Management, Revenue Analysis, Tourism, Restaurants, Event Planning, Sales Management, Customer Service, Public Relations, Budgets, Social Media Marketing, Strategic Planning, Social Media, Resorts, Contract Negotiation, Trade Shows, Golf, Corporate Events, Sponsorship, Marketing, Training, Sales, Marketing Strategy
Education
University of North Carolina at Greensboro 1983 — 1985
Parks Recreation & Tourism
Pinnacle Hospitality October 2014 - Present
Pinnacle Hospitality September 2013 - Present
Marriott Greenville March 2012 - August 2013
Marriott Hotel March 2011 - March 2012
PH August 2007 - March 2011
Skills
Hospitality Management, Banquets, Hotels, Hospitality, Hospitality Industry, Micros, Food & Beverage, Catering, Pre-opening, Resorts, Restaurants, Restaurant Management, Fine Dining, Event Management, Marketing, Recruiting, Sales, Training, Meeting Planning, OnQ, Culinary Skills, Food Service, Guest Service Management, Trade Shows, Banquet Operations, Wedding Planning, Event Planning, Concierge Services, Sanitation, Convention Services, Food, Lodging, Hiring, Parties, ServSafe, Sales Management
Education
Greenville Technical College 1999 — 2001
Associate's degree, Foodservice Systems Administration/Management
Children's Home Society 2011 - Present
Pinnacle Hospitality July 2009 - July 2011
2nd circuit court SD April 2011 - June 2011
Span International 2008 - 2009
Education
Colorado Technical University-Sioux Falls 2009 — 2011
BS, Criminal Justice
University of South Carolina-Aiken 2003 — 2006
BS, Exercise and Sports Science
Hotwire Communications LLC January 2015 - Present
Pinnacle Hospitality September 2014 - Present
Kaplan University November 2009 - November 2012
Jettis November 2007 - December 2009
Teleperformance May 2006 - July 2007
Skills
Windows 7, System Administration, Cloud Computing, Troubleshooting, Linux, Computer Hardware, Integration, Windows Server, Hardware, Networking
Education
Kaplan Univeristy 2009 — 2012
Associate’s Degree, Computer Science
Pinnacle Hospitality March 1999 - Present
Landry's Restaurants April 1997 - March 1999
Vie de France May 1996 - April 1997
Boston Market September 1993 - May 1996
Houlihan's Restaurants, Inc. September 1990 - September 1993
Skills
POS, Management, Hospitality, Training, Hospitality Industry, Restaurants, Food, Food, Information Technology, Tourism, Technical Support, Restaurant Management, Help Desk Support, Troubleshooting, Leadership, Food & Beverage, Customer Service, Sales, Customer Satisfaction, Team Building
Education
Florida International University 1988 — 1990
Bachelor of Science, Hospitality Administration/Management
Rochester Institute of Technology 1987 — 1988
Hospitality Administration/Management
Johnson and Wales University 1985 — 1987
Associate's degree, Culinary Arts
Sanford Research January 2015 - May 2015
Subway October 2014 - May 2015
South Dakota Legislature March 2015 - March 2015
Pinnacle Hospitality September 2013 - September 2014
Avera McKennan Hospital & University Health Center November 2012 - August 2013
Skills
Restaurant Management, Food & Beverage, Restaurants, Hospitality, Fine Dining, Menu Development, Food Service, Culinary Skills
Education
University of San Francisco 2015 — 2019
Bachelor of Arts (B.A.), Biology/Biological Sciences, General
Southeast Technical Institute 2014 — 2015
Learners to Leaders
New Technology High School 2011 — 2015
Pinnacle Hospitality May 2011 - Present
Skills
Customer Service, Strategic Planning, Account Management, Team Building, Training, New Business Development, Requirements Analysis
Education
University of North Florida 2009 — 2011