Scottel Voice & Data
Industry: Company
DescriptionFounded: 1984 Parent organization: Black Box Corporation
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Scottel Voice & Data Employees
City of Seattle August 2006 - Present
Shared Technologies 1999 - 2006
Scottel Voice & Data 2003 - 2005
Williams Communications 1994 - 1998
Skills
Telecommunications, Telephony, VoIP, Avaya, Data Center, Switches, Unified Communications, Troubleshooting, Call Centers, Cisco Technologies, Networking, IP, WAN, IVR, Project Management, SIP, T1, SharePoint, ITIL, IT Service Management, Telecom Expense..., Call Reporting, Data Analysis, Program Management, Configuration Management, Change Management, Technical Writing, Business Analysis, Business Development, Business Process..., Business Process, Business Intelligence, Avaya Technologies
Education
University of Phoenix 1997 — 2000
BSIS, Information Systems
Colorado Mountain College 1990 — 1992
AAS, Resort Management
AGC Networks, Inc. January 2012 - August 2015
Avaya Telecommunications February 2011 - October 2011
Verizon Business May 2006 - February 2011
Scottel Voice & Data 2004 - 2006
Verizon June 2000 - June 2002
Nortel 1986 - 2000
Nortel 1983 - 1986
Nortel 1981 - 1983
Skills
A+ Certification, ITILv3 Certified, Microsoft Products, ACS, APSS, NCDS, ShoreTel, ITIL, Microsoft Technologies, VoIP, Unified Communications, SIP, Technology Solutions, WAN, Access Control, Avaya, Solution Selling, IP, Telecommunications, Network Security, Cisco Technologies, IP PBX, Network Design, Product Management, Enterprise Software, Contact Centers, Telephony, Managed Services, IVR, LAN-WAN, Voice & Data Convergence, MPLS, Data Center, Voice Mail, CRM, CTI, A+ Certified, SIP Trunking, Pre-sales, TDM, Sales Engineering, ACD, Technical Support, Wireless, Cloud Computing, Call Centers, Integration, Ethernet, Networking, Professional Services
Education
Golden West College
AS, Computer Science
Pacifica High School
High School Diploma, College prep
Cask September 2014 - Present
BlueCat October 2013 - August 2014
HP Autonomy April 2013 - October 2013
Scottel Voice & Data (dba Black Box Network Services ) April 2009 - March 2012
Scottel Voice & Data August 1994 - March 2009
Hays CitiData January 1992 - July 1994
Skills
Unified Communications, Cloud Computing, VoIP, Telephony, Telecommunications, Managed Services, Direct Sales, IP, Solution Selling, Wireless, Avaya, MPLS, SIP, Sales Management, Data Center, Call Center, Unified Messaging, Sales Process, Vendor Management, Contact Centers, Video Conferencing, Sales Engineering, T1, Fiber Optics, Cabling, Optical Fiber, ITIL v3 Foundations...
Education
Kingston University 1987 — 1990
BA( Honors ), Economics, Upper Second with Honors
AVP Consulting October 2014 - Present
En Pointe Global Services/Allied Digital Services February 2008 - September 2014
Scottel Voice & Data 2006 - 2007
Verizon Communications 2001 - 2006
Grocery Retail & Hospitality Systems 1995 - 2000
Skills
Cross-functional Team..., Program Management, Vendor Management, Leadership, Strategy, Management, IT Service Management, Project Management, Outsourcing, Change Management, Business Process, Operations Management, Cloud Computing, Training, Enterprise Software, Telecommunications, Software Documentation, Managed Services, Competitive Analysis, Sales Operations, Strategic Planning, SharePoint, Risk Management, Business Process..., Continuous Improvement, Project Planning, PMO, Business Development, Leadership Development, Team Building, Business Analysis, Forecasting, Process Improvement, ITIL, Account Management, Public Speaking
Education
PROFESSIONAL DEVELOPMENT 1987 — 2014
DeVry University 1985 — 1987
Associate of Applied Science, Electronics
Black Box Network Services March 2009 - August 2014
Scottel Voice & Data February 2006 - March 2009
Skills
Telephony, Avaya, Telecommunications, Call Center, VoIP, Customer Service, Vendor Management, Outlook, Wireless, IP, Video Conferencing, Cisco Technologies, Management, Data Center, Unified Communications, SIP, Switches, Managed Services, MPLS, Cloud Computing, Solution Selling, Troubleshooting, Sales Operations, Cabling, Contact Centers, Ethernet, Call Centers, LAN-WAN, Fiber Optics, Security, Channel, T1, Wireless Networking, Voice Mail, Cisco Call Manager, Professional Services, Salesforce.com, Network Design, Optical Fiber, System Deployment, Networking
Education
Santa Monica College 2006 — 2014
Associate's Degree
San Francisco State University
Business Administration and Management, General
The Queen Mary Hotel December 2009 - Present
Scottel Voice & Data July 2004 - July 2009
EDS Inc August 2003 - May 2004
Shared Technologies January 1998 - January 2003
Aerotek Telecommunication Services September 1997 - February 1998
Supply Technology Inc. May 1993 - September 1997
United States Navy October 1978 - April 1993
WKDW AM/WSGM FM 1975 - 1978
Skills
Troubleshooting, Telecommunications, Technical Support, Management, Software Installation, Customer Service, Telephony, System Administration, Vendor Management, Nortel Meridian, Two-way Radio, CCTV, Asset Management, T1, Cabling, LAN-WAN, Mitel 3300
Education
Cerritos College 2013 — 2016
Bachelor of Arts (B.A.), History
Long Beach City College 1988 — 2012
None, General Education
Bridgewater College 1977 — 1978
None, English, Biology, Psychology, Speech
Robert E. Lee High School 1973 — 1976
Diploma, General Education
Wasserman Media Group, LLC September 2008 - Present
Wasserman Media Group 2008 - 2010
Scottel Voice & Data November 2007 - June 2008
Group 1 Automotive June 2001 - October 2007
Scottel Voice & Data 2000 - 2001
Education
California State University-Long Beach 2001 — 2004
BS, Earth Science
Black Box Network Services April 2008 - Present
Scottel Voice & Data April 2008 - January 2012
FedEx Employees Credit Association January 2007 - April 2008
St. Jude Children's Research Hospital November 2002 - March 2005
Skills
Telephony, Avaya, VoIP, Unified Communications, Telecommunications, Mitel 3300, Network Administration, SIP, Cabling, LAN-WAN, Voice Mail, WAN, Switches, Cisco Call Manager, Avaya Technologies
Education
Mississippi University for Women 1999 — 2002
Bachelor's degree, Management Information Systems, General
Mississippi University for Women 1999 — 2002
Bachelor's degree, Management Information Systems, General
Scottel Voice & Data March 2008 - Present
O'Guinn Productions April 2005 - March 2008
California State Automobile Association (AAA) January 2002 - April 2004
Education
University of Phoenix 2005 — 2006
Senior Helpers May 2009 - Present
Volt Technical Resources February 2008 - April 2008
Scottel Voice & Data September 2007 - October 2007
Viejas Enterprises (Casino) September 2004 - April 2006
MedImpact November 1998 - January 2004
Jenny Craig June 1994 - November 1998
Jenny Craig International 1994 - 1998
Education
National University 1983 — 1985
PwC July 2015 - Present
PwC September 2013 - June 2015
Westfield April 2007 - August 2013
AOL October 2004 - April 2007
Scottel Voice & Data May 2004 - October 2004
Groovetickets.com January 2004 - May 2004
Skills
Enterprise Architecture, Program Management, Data Center, Virtualization, Agile Methodologies, Disaster Recovery, Project Management, Telecommunications, Mobile Devices, Vendor Management, Product Management, IT Infrastructure..., Servers, Business Analysis, IT Operations
Education
University of California, Los Angeles - The Anderson School of Management 2010 — 2013
M.B.A, Strategy
University of Southern California 2001 — 2003
M.S, Computer Networks
Osmania University 1997 — 2001
B.E, Electronics Engineering
Black Box Services February 2009 - Present
Scottel Voice & Data October 2008 - Present
On site at Children Hospital January 2008 - Present
21st Century Insurance Company /aigdirect.com March 2004 - January 2009
21st Century Insurance 2004 - 2008
21st Century Insurance and Financial Services 2004 - 2008
Skills
Disaster Recovery
Education
Global Knowledge 2005 — 2008
Telecom
Pierce College 2003 — 2003
CDI Corporation November 2010 - Present
Addigo, Inc. May 2009 - October 2010
Kaiser Permanente November 2008 - May 2009
Scottel Voice & Data July 2005 - November 2008
Spherion Technology February 2004 - July 2005
IBM Global Services August 2002 - December 2003
DeVry University November 1999 - June 2001
Techmedia Computer Systems May 1997 - December 1998
Skills
Data Center, Troubleshooting, Technical Support, VMware, Vendor Management, VoIP, Networking, Wireless, Cloud Computing, Cisco Technologies, vCOPs, Tivoli Provisioning..., Tivoli Service..., DHCP, Servers, VPN, System Deployment, ITIL, Integration, Software Documentation, Telephony, Help Desk Support, TCP/IP, Windows XP, Microsoft Exchange, Security, Windows Server, Telecommunications, Visio, Disaster Recovery, Routers, WAN, System Administration, IT Operations, LAN-WAN, Call Center, Citrix, Hardware, DNS, Switches, VMware Infrastructure
Education
DeVry University 1999 — 2002
Bachelor of Science (B.S.), Telecommunications Management
Irvine Valley College
Orange Coast College
Robert Half Technolgies March 2014 - Present
San Bernardino Community College District June 2009 - November 2013
Personnel Concepts 2006 - 2009
Scottel Voice & Data August 2005 - February 2006
Time Warner Cable February 2002 - August 2005
Skills
Project Management, Troubleshooting, Windows, Telecommunications, Data Center, Disaster Recovery, Active Directory, Networking, Windows Server, Cisco Technologies, Switches, Security, Routers, Visio, WAN, Call Centers, Microsoft Office, IT Management, ITIL, System Administration, Project Planning, CCNA, VPN, Network Design, Network Architecture, Integration, LAN-WAN
Education
California State University-San Bernardino 2010 — 2014
MBA, Finance
University of Phoenix, San Bernardino 2002 — 2004
BS, Information Technology
California State University-San Bernardino 1987 — 1991
BA, Biology
affordable Accounting, LLC November 2006 - Present
Scottel Voice & Data January 1999 - September 2003
Skills
Accounting, Bookkeeping, Payroll, QuickBooks, Tax
Education
Cal Poly Pomona 1996 — 1998
Bachelor of Science, Finance, Dean's list