Sound Telecom
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Sound Telecom Employees
Cerium Networks November 2014 - Present
Ecova October 2013 - November 2014
Ecova April 2013 - October 2013
Sound Telecom January 2013 - April 2013
General Dynamics Itronix October 2008 - November 2012
General Dynamics Itronix February 2004 - October 2008
Skills
Computer Hardware, Software Documentation, Troubleshooting, Telecommunications, Team Leadership, Program Management, Wireless, Cross-functional Team..., Customer Service, Integration, Microsoft Office, Windows
Education
Gonzaga University 1996 — 2002
Bachelor of Science (B.S.), Computer Engineering
Microsoft (JeffreyM Consulting) July 2015 - Present
JeffreyM Consulting June 2015 - Present
Sound Telecom April 2014 - July 2015
Emeritus February 2013 - March 2014
Manpower Inc. of Des Moines September 2010 - December 2012
Skills
Elder Care, Office Administration, Office Management, Customer Service, Call Centers, Time Management, Human Resources, CRM, Team Building, Management, Public Speaking, Event Planning, Sales
Education
Olympic College 2012 — 2016
Associate's Degree, Computer Science
Olympic High School
Aerotek September 2014 - Present
Ecova Inc. September 2014 - January 2015
Sound Telecom May 2014 - September 2014
Macy's October 2013 - January 2014
Forever 21 November 2012 - June 2013
CRISTA Ministries May 2010 - July 2010
CRISTA Ministries July 2009 - May 2010
Skills
Typing, Computer Proficiency, Writing, Mac Systems, Microsoft Office, Cash Register, CPR Certified, Telephone Skills, Public Speaking, Customer Service, Time Management, Fashion
Education
Olympic College 2012 — 2014
Associate's Degree, Arts, 3.4
Calvary Chapel Bible College 2010 — 2012
Associate's Degree, Theology/Theological Studies, 3.8
Crosspoint Academy 2007 — 2008
High School
Sound Telecom July 2013 - Present
U.S. Outdoor Store November 2011 - Present
Stucco Italiano October 2012 - September 2013
Space Needle June 2012 - September 2012
Chase March 2009 - February 2011
Target May 2006 - December 2008
Skills
Social Media Marketing, Marketing Communications, Social Media, Facebook, Marketing, Event Management, Marketing Strategy, Event Planning, Direct Marketing, Online Advertising, Public Relations, Advertising, WordPress, Copywriting, Social Networking, Blogging, Email Marketing, SEO, Lead Generation, Google Adwords, Online Marketing, Creative Direction, Digital Marketing, Press Releases, Google Analytics, Analytics, Content Strategy, Editing, Journalism, Customer Service
Education
Portland State University - School of Business 2006 — 2010
Bachelor's Degree, Marketing and Advertising (Double Major)
West Albany High School 2002 — 2006
Hall and Oswald August 2013 - Present
Lenati LLC August 2011 - August 2013
Independent Contractor/sales/appointment setting specialist April 2011 - August 2011
Sound Telecom August 2009 - April 2011
Sound Telecom May 2009 - April 2011
LINK Conference Service November 2006 - May 2009
King County Journal Newspapers September 2005 - October 2006
United Airlines November 2003 - August 2005
Channel Services Group (CSG) 2001 - 2002
Skills
Social Media, WebEx, Live Meeting, Salesforce.com, Lead Generation, Strategic Planning, Sales, Customer Service, Account Management, Marketing, Sales Management, Business Development, Customer Retention, Direct Sales, Solution Selling, Marketing Strategy, Project Management, Online Advertising, Sales Process, Leadership, New Business Development, Selling, Direct Marketing, Training, Email Marketing, B2B, Competitive Analysis, Management, Sales Operations
Education
University of Washington 2010 — 2012
Bachelorette, Social Science
Bellevue College 2008 — 2010
Associates Degree with Emphasis on Law, Social Science
Seica Systems 2008 — 2008
Business/Sales
CFO Business Partner September 2014 - Present
Bakke Graduate University January 2014 - Present
B2B CFO® October 2012 - September 2014
University of Washington October 2013 - October 2013
Bakke Graduate University February 2008 - September 2012
Sound Telecom 2003 - 2008
Clearwater Spas September 1999 - September 2002
Wolfkill Feed & Fertilizer Corp September 1991 - August 1999
Skills
Leadership, Strategic Financial..., Executive Management, Strategic Planning, Senior Executive..., Strategy, Budgets, Business Planning, Entrepreneurship, CFO Consultant, Management, Nonprofits, Organizational..., Mergers & Acquisitions, Leadership Development, Analysis, Cash Flow Forecasting, Managerial Finance, Teaching, Finance, Microsoft Office, Project Planning, Business Development, Coaching, Change Management, Banking, Forecasting, Team Building, Staff Development, Small Business, Process Improvement, Risk Management, QuickBooks, Financial Accounting, Operations Management, Management Consulting, Accounting, Marketing, Due Diligence, Public Speaking, Fundraising, Start-ups, Business Strategy, Contract Negotiation, Sales, Human Resources, Financial Reporting, Program Management, Training, Financial Management...
Education
Bakke Graduate University 2010 — 2012
Doctor of Transformational Leadership, Entrepreneurial Organizational Transformation
Bakke Graduate University 2008 — 2011
MBA, Personal Leadership Development
Dordt College 1978 — 1982
Bachelor's degree, Business Administration and Management, General
LinkedIn Workshop
Watson Groen Christian
Lower Bill Network, LLC June 2015 - Present
Comcast June 2012 - May 2015
Comcast August 2009 - June 2012
Sound Telecom June 2007 - August 2009
Zones Corporate Solutions October 2004 - June 2007
DPI Northwest January 2001 - October 2004
Skills
Telecommunications, Customer Service, Sales, Sales Management, B2B, Call Center, Account Management, Networking, Direct Sales, Solution Selling, Strategic Planning, Operations Management, VoIP, Customer Satisfaction, MPLS, Sales Operations, Wireless Networking, Business Development, Network Design, Management, New Business Development, Team Building, Team Leadership, Customer Retention, Call Centers, Marketing, Training, Salesforce.com, Sales Process, Leadership, Cold Calling, Strategic Partnerships, Managed Services, Customer Experience, Wireless, CRM, Lead Generation, Microsoft Office, Marketing Strategy, Negotiation, Sales Presentations, Cross-functional Team..., Contract Negotiation, SaaS, Project Management, Telephony, Unified Communications, Coaching, Problem Solving, Consultative Selling
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Bachelors, Internet Engineering
Quality Assurance Monitoring LLC June 2014 - Present
Heavenly Acres Farm January 2012 - Present
Sound Telecom April 1986 - September 2014
PB Distributors 1989 - 1990
Dumas Corporation 1979 - 1989
The Moscow Mule 1978 - 1982
Michael L. LaBaw CPA 1976 - 1979
Grant Thornton 1974 - 1976
Southwestern Company 1971 - 1974
Skills
Mergers, Financial Management, Investments, Customer Service, Telecommunications, Sustainable Agriculture, Sales Management, Management, Call Center, Financial Accounting, Sales and Marketing, Corporate Branding, Brand Development, Public Relations, Brand Management, Business Acquisition, Outstanding..., Leadership, Business Development, Start-ups, Outsourcing, Strategy, Call Centers, Sales, Mergers & Acquisitions, Business Planning, Managerial Finance, Marketing, Management Consulting, Solution Selling, Networking, Customer Retention, Account Management, CRM, Team Building, New Business Development, Strategic Partnerships, Entrepreneurship, Unified Communications
Education
Colorado State University 1970 — 1974
BS, Accounting
Broomfield High School
Kaiser Permanete of Georgia July 2014 - Present
www.wipro.com September 2011 - June 2014
Wipro.com/United Health Care September 2011 - June 2014
Sears Homecare June 2009 - April 2011
The Ross Store May 2008 - August 2008
Navigator Staffing/Autotrader.com September 2007 - December 2007
Sound Telecom March 2007 - May 2007
Registered Tapes Unlimited January 2007 - March 2007
Ict/Washington Mutual January 2006 - July 2006
Allied American Credit August 2004 - October 2005
Skills
Conflict Resolution, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Public Speaking, Conflict Management, Mediation, Negotiation, Outlook, Coaching, Dispute Resolution, Research, PowerPoint, Data Entry, Team Building, Training, Non-profits, Event Planning, Insurance
Education
청강아카데미학원 1985 — 1991
G.E.D
Plain Green LLC July 2014 - Present
Triangle Communications July 2012 - July 2014
Sound Telecom September 2006 - July 2012
Sound Answering & Business Svc (dba Sound Telecom) September 2006 - July 2012
California Organization of Police and Sheriffs September 2005 - September 2006
CDG Management 2005 - 2006
Direct Answers, LLC August 2001 - September 2005
Penn, Schoen and Berland 1995 - 2000
Skills
Management, Leadership, Call Center, Project Management, Customer Service, Telemarketing, Vendor Management, Team Building, Microsoft Office, Telecommunications, Training, Call Centers, Fundraising, Market Research, Customer Satisfaction, Telephony, Call Center Development, Call Center..., Customer Experience, Operations Management, Account Management, Team Leadership
Education
University of Phoenix 2010 — 2012
Associate of Arts (AA), Business Management, 3.92
Lewis University 1978 — 1980
Pre Med
MTL January 2015 - Present
SERVPRO - Seattle Northwest September 2014 - January 2015
SERVPRO - Greater Seattle Area January 2013 - May 2014
City of Woodinville, WA June 2010 - September 2010
Stevens County Land Services August 2008 - October 2009
The Gardener March 2003 - August 2007
Sound Telecom November 2006 - June 2007
Pathways to Progress September 2004 - June 2005
Skills
Customer Service, GIS systems, Technical Writing, Land Use Planning, Fire Restoration, Landscaping, Research, Water Damage Restoration, Garden Design, Grant Writing, Computer Proficiency, ArcGIS, Environmental Permitting, Environmental Impact..., Shoreline Management..., Growth Management, Subdivisions, Wetland Delineation..., GIS, Land Use, Proposal Writing, Local Government, Policy, Environmental Awareness, Sustainability, Government
Education
Eastern Washington University 2004 — 2007
Master's degree, Urban and Regional Planning
Eastern Washington University 1999 — 2001
Bachelor of Arts (B.A.), Anthropology
Ecova, Inc (formerly Advantage IQ) January 2005 - Present
Sound Telecom November 1996 - June 2004
ITC 1994 - 1996
Skills
Strategic Planning, Energy, Customer Service, Call Center, Energy Management, Contract Management, Telecommunications, Sales, Contract Negotiation, Management, Process Improvement, Sustainability, Project Management, Account Management, Program Management, Procurement, Project Planning, Operations Management, Negotiation, Leadership
Education
Eastern Washington University 1989 — 1991
Education/biology
University of Washington 1987 — 1989
Education/History
Sound Telecom November 2004 - Present
Sound Telecom November 2002 - November 2004
Xpensewise.com May 2000 - January 2002
GreatFood.com June 1998 - April 2000
AEI Music International June 1995 - May 1998
Skills
Telecommunications, Management, Call Centers, Operations Management, Leadership, Training, E-commerce, IT Management, Sales Management, Sales, Sales Operations, Business Planning
Education
San Diego State University-California State University 1989 — 1991
B.A., Journalism, Advertising, Spanish Language
Middle Park High School 1982 — 1985
Diploma
Dex Media / R H Donnelly July 1998 - May 2008
Sound Telecom August 1995 - May 1998
AirTouch Communications (now T-Mobile) September 1994 - August 1995
NeoData Services (EDS Corp./ Hewlett Packard) November 1992 - May 1994
US West Marketing Resources (now RH Donnelly) September 1989 - November 1992
Skills
New Business Development, Sales Management, Lead Generation, Sales, SEO, Cold Calling, Business Development, B2B, Salesforce.com, CRM, Advertising, Management, Online Advertising, Direct Marketing, SEM, Customer Retention, Sales Operations, Advertising Sales, Solution Selling, Customer Acquisition, Selling, Customer Service, Contract Negotiation, Deal Closure, Sales Presentations, Direct Sales, Training, Strategy, Competitive Analysis, Sales Process, Negotiation, Leadership, Online Marketing, Account Management, Team Building
Education
Regis University 1994 — 1994
Marketing, Business Administration/ Management
Front Range Community College 1988 — 1988
Business Administration/ Communication
Colorado State University 1981 — 1983
Business, Advertising, Graphic Design
Cynfully Delicious Catering April 2015 - Present
IT Training Solutions June 2015 - Present
Blue Chip Motors October 2011 - April 2015
Sound Telecom August 2004 - June 2010
Skills
Customer Service, Call Centers, Telecommunications, Management, Microsoft Office, Account Management, Strategic Planning, Operations Management, Payroll, Customer Retention, Sales, Sales Management, Process Improvement, Telephony, Business Development, Call Center, Budgets, Team Leadership, Team Building, Project Management, Leadership, Training, Marketing, Troubleshooting, Contract Negotiation
Education
Western Governors University 2013 — 2015
Bachelor of Science (BS), Network Security
Spokane Community College 2005 — 2007
Accounting Certificate, Accounting
BlueJay Mobile-Health, Inc. May 2015 - Present
BlueJay Mobile Health Inc February 2015 - May 2015
C+C November 2014 - January 2015
Sound Telecom May 2014 - October 2014
Capelli's October 2012 - August 2014
Seattle University October 2010 - July 2012
Ambrosia Bakery May 2009 - September 2009
Skills
Social Media, Marketing, Social Media Marketing, Data Entry, Facebook, Blogging, Public Speaking, Customer Service, Research, Microsoft Excel
Education
Seattle University
Bachelor's Degree, English Language and Literature, General
Mercy High School
Bonsai Media Group Inc. April 2009 - Present
Sound Answering & Business Svc (dba Sound Telecom) February 2008 - May 2009
Notorious Productions April 2004 - March 2008
Freelance Web Developer January 2005 - January 2008
Sound Telecom September 2001 - September 2004
Skills
Website Development, ASP.NET, SEO, Google Analytics, Google Website Optimizer, Conversion Rate..., Conversion Optimization, Digital Marketing, Online Marketing, SEM, Social Media, Online Advertising, Social Media Marketing, Google Adwords, PPC, Web Development, Web Design, Advertising, Web Marketing, Integrated Marketing, Marketing Strategy, Lead Generation, Marketing, Graphic Design, Digital Media, Organic Search, Sales, Entrepreneurship, User Experience, Web Analytics, Strategy
Education
Western Washington University 2004 — 2007
Bachelors, Marketing
Bellevue Community College 2001 — 2003
Associates
Eastlake High School 1999 — 2001
LITE-CHECK LLC June 2008 - Present
Accountemps September 2007 - February 2008
Sound Telecom June 2005 - July 2007
Skills
Accounting, Financial Analysis, Accounts Receivable, Accounts Payable, Cash Flow, Financial Statements, Finance, Tax, Management, Customer Service, Microsoft Excel, Process Improvement, Microsoft Office, Microsoft Word, Problem Solving, Operations Management, Forecasting, Logistics, Transportation, Contract Negotiation, Analysis, Time Management, Budgets, Manufacturing, Supervisory Skills, CPA, Managerial Finance, Team Leadership, Financial Reporting, Variance Analysis, Revenue Recognition, Acquisition Integration, Pricing, Inventory Management
Education
Eastern Washington University 2002 — 2008
Bachelors, Accounting
Pioneer Human Services October 2007 - Present
Sound Telecom January 2006 - September 2007
Education
Spokane Community College 2005 — 2007
Outpatient Medical Coding, Health Services/Allied Health/Health Sciences, General, 3.5
Michael A. Friend Associates 2004 - Present
Sound Telecom 2001 - 2004
Floral Incentives 1998 - 2001
Cofano Marketing Group 1997 - 1998
Leadership Management Inc. (LMI) 1992 - 1997
Graphic Acrobatics 1989 - 1992
M. Genauer & Co. ("Seattle Blues") 1981 - 1989
Skills
Business Development, Cross-functional Team..., Marketing Strategy, Marketing, Lead Generation, Management, Strategy, Marketing Communications, Start-ups, Brand Development, E-commerce, CRM, SEO, Advertising
Education
NYU Leonard Stern Graduate School of Business 1978 — 1979
Advanced Professional Certificate, Marketing
City University of New York-Baruch College 1974 — 1976
MBA, Industrial & Consumer Psychology
Yeshiva University 1966 — 1970
BA, Mathematics
Ongoing Professional Development Courses
OSI Systems July 2004 - Present
Spacelabs Healthcare July 2004 - Present
Seattle philanthropists March 1995 - April 2010
Sound Telecom 2002 - 2004
The Pearson Law Firm 2002 - 2002
Lucas & Lucas, P.S. 1999 - 2002
Skills
Trademark Prosecution, Trademark Infringement, Patents, Executive Support, Databases, Intellectual Property, Licensing, Administrative..., Microsoft Office, Legal Writing, Microsoft Word, Lotus Notes, Microsoft Excel, Customer Service, Research, Legal Research, Litigation, Trademarks, Litigation Support, Copyright Law, Administrative...
Education
Bellevue Community College 2000 — 2000
University of California, Santa Cruz 1985 — 1985
Biology
Siemens February 2009 - Present
Sound Telecom January 2006 - February 2009
Education
ITT Technical Institute - Spokane, WA 2004 — 2006
B.S., Information System Security
ITT Technical Institute - Spokane, WA 2002 — 2004
A.A.S., Computer Network Systems
Eastern Washington University 1985 — 1989
BA, Comm. Radio-Television
Berklee College of Music 1984 — 1985
none, Music Production and Engineering
Eastern Washington University September 2008 - June 2011
Eastern State Hospital in September 2009 - June 2010
Eastern Washington University 2008 - 2010
Women's Hearth September 2008 - June 2009
Valley Mission Homecare Pharmacy 2006 - 2008
HomeCare Service of Washington 2004 - 2008
Sound Telecom 1998 - 2003
Skills
applying information, applying knowledge, Attention To Detail, Social Services, Treatment, Customer Service
Education
Eastern Washington University 2009 — 2010
MSW, Social Work, Aging Studies
Eastern Washington University 2007 — 2010
Master of Social Work MSW degree; Master, Human and Social Services and Psychology; Social Work MSW
Eastern Washington University 2007 — 2009
Bachelor of Arts degree with a; Bachelor's degree, Social Work; Social Work
Spokane Community College 2004 — 2007
AA, Liberal Arts, communication studies
Peterson Business Services July 2010 - Present
Harvest Transport, Inc/Sun Horizon Specialized, LLC 2010 - 2011
Molloy Management Group 2009 - 2010
Sound Telecom 2005 - 2008
Skills
MS Project, MS Office Suite, Adobe Acrobat, Payroll Processing, Reconciling, Ten Key, Quickbooks, PCS, General Ledger, Accounts Payable, Accounts Receivable, Infrastructure Planning, Documentation, MS Visio, Smart Draw, Software Training, Accounting, Account Management, Account Reconciliation, Enterprise Software, Operations, Operational Development, Bookkeeping, Financial Reporting, Xero, Outright, Bill.com, QuickBooks Online, Bank Reconciliation, Microsoft Office, Payroll, QuickBooks, Payroll Taxes, Sales, Sales Tax, Hands-on Training, Small Business, Training, Software Documentation, Customer Service, Public Speaking, Experienced Trainer, Technical Trainers
Education
Marylhurst University 2008 — 2010
Interior Design, General Studies
Portland Community College 2008 — 2010
Accounting, Interior Design, General Studies
Entrepreneur March 2015 - Present
Teachers Aide March 2013 - March 2015
sound telecom March 2012 - September 2013
turn key solutions 2011 - 2012
frys food and drug store 2010 - 2011
Skills
Social Networking, Advertising, Social Media Marketing, Direct Sales, Typing, Computer Proficiency, Social Skills, Customer Experience, Customer Oriented, Always Punctual, Highly Reliable, Customer Service, Telemarketing, Microsoft Office, Time Management, Teamwork, Microsoft Word, Customer Satisfaction, Marketing Communications, Marketing, Social Media, PowerPoint, Microsoft Excel, Online Marketing, Direct Marketing, Marketing Strategy, Creative Writing
Education
westview highschool 2007 — 2011
highschool
Mission College
child development