Stefanini US
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Stefanini US Employees
Stefanini US June 2014 - Present
Stefanini US June 2013 - June 2014
Skills
Project Management, Management, Management Consulting, Leadership, Microsoft Office, Strategic Planning, Business Strategy, VoIP, Active Directory, Mobile Devices, Databases, Computer Hardware, Photoshop, Corporate Communications, SharePoint, Remote Desktop, Change Management
Education
University of Iowa 2009 — 2012
Transamerica August 2012 - Present
HNI Corporation October 2008 - July 2012
Stefanini US October 2006 - September 2008
EDS August 2005 - October 2006
Nexxera Tecnologia e Serviços S.A. November 2003 - August 2005
Empresa Brasileira de Vigilância November 2002 - November 2003
i4Business Technology and Systems July 2000 - October 2002
Skills
Project Management, C#, .NET, ASP.NET, PHP, Visual Studio, JavaScript, Enterprise Library, OOP, Web Services, UML, XML, Agile Application..., Oracle SQL, Microsoft SQL Server, PostgreSQL, MySQL, TFS, Subversion, Microsoft Project, Business Analysis, Oracle, SQL, MS Project, Process Improvement, ERP, Visio, Agile Methodologies, Software Development, SDLC, Testing, Requirements Analysis, IT Service Management, Integration, Databases, PL/SQL, Linux, Web Development, Systems Analysis, Web Applications, Business Process, Software Engineering, PMP, Outsourcing, Requirements Gathering, Scrum, Agile Project Management, Java, Software Project...
Education
University of Iowa - Henry B. Tippie College of Business 2013 — 2016
Master of Business Administration (MBA)
Universidade Federal de Santa Catarina 2001 — 2005
Bachelor's, Information Systems
Comerica Bank November 2014 - Present
American Furukawa via Teksystems January 2015 - March 2015
America Furukawa via Teksystems October 2014 - November 2014
Comerica Bank via Kelly IT Resources April 2014 - September 2014
Self January 2006 - June 2014
Stefanini US 2013 - 2014
Stefanini February 2012 - May 2013
AT&T February 2009 - October 2011
Wayne County Community College January 2006 - August 2008
Skills
Technical Support, Windows XP, Active Directory, Troubleshooting, Operating Systems, Software Installation, Hardware, SharePoint, Information Technology, Help Desk Support, Microsoft Exchange, Laptops, Windows, Windows 7, Wireless Networking, Creative Writing, Printers, Computer Hardware, Linux, Antivirus, Android, Blackberry, Ubuntu, Technical Writing, VPN, DNS, DHCP, Hardware Support, Deskside, LibreOffice, Windows Vista, Mac OS X, iOS, Linux Desktop, Tablets, HTML, Wordpress, Writing, News Writing, Speech Writing, IT Operations, Mobile Devices, Desktop Administration, Nimsoft, CA Service Desk
Education
Macomb Community College 2013 — 2014
Wayne County Community College District 2006 — 2008
Computer Information Systems
University of Advancing Technology 2005 — 2005
Detroit Manufacturing Partnership - General Motors 2004 — 2005
Martin Luther King Jr. Sr 2004 — 2005
H.S; High School Diploma
Stefanini US July 2015 - Present
Stefanini US November 2012 - August 2015
Stefanini January 2012 - March 2013
Oracle December 2008 - January 2012
Wittel July 2007 - December 2008
Skills
IT Service Management, Pre-sales Consultancy, Coaching, Profit & Loss..., ITIL, Negotiation, Oracle, Profit, Marketing, ERP, IT Outsourcing, Governance, Pre-sales, Cloud Computing, Storage, IT Strategy, IT Management, Telecommunications, Management, Business Intelligence, Integration, SaaS, Outsourcing, Software Development, Business Development, Leadership, Enterprise Software, Management Consulting, Managed Services, Consulting, Business Process, Networking, Databases, Information Technology, SAP, Solution Selling, Analysis, Data Center, Servers, Selling, Professional Services, VoIP, Business Analysis, Infrastructure, Sales
Education
Universidade Presbiteriana Mackenzie 2007 — 2011
B.Sc., Information Systems with an emphasis in Strategic Planning
Colégio Dante Alighieri 1994 — 2006
First and Secondary Education
Hewlett-Packard December 2010 - Present
Stefanini US November 2008 - November 2010
Stefanini US October 2007 - November 2008
Cambridge Computer Institute November 2005 - December 2007
Stefanini US December 2005 - October 2007
Skills
ITIL v3 Foundations..., Operating Systems, CA Service Catalog, Lean IT, Yellow Belt, Six Sigma, Active Directory, Group Policy, Blackberry Enterprise..., Software Installation, Security, Networking, ITIL, Vendor Management, IT Service Management, Service Delivery, Process Improvement, Problem Solving, Customer Escalation..., Escalations Management, Project Management, IT Operations, Management, System Deployment, Troubleshooting
Education
University of Phoenix 2007 — 2010
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance, 3.4
Detroit>Edison Job Corps 2003 — 2005
Information Technology, Advanced Microsoft Certified Technology Specialist (MCTS) and A+ Certifications
Caterpillar Inc. January 2015 - Present
Stefanini US October 2011 - January 2015
Hewlett-Packard January 2011 - August 2011
Procom services February 2009 - January 2011
WOW! Internet, Cable & Phone March 2003 - August 2008
Skills
Troubleshooting, VoIP, Networking, Hardware, Windows 7, Technical Support, Call Centers, Testing, Software Installation, Customer Service, Laptops, Matlab, Active Directory, Remote Desktop, Software Documentation, Windows Server, Pspice, VHDL, Microchip PIC, Microcontrollers, MS Project, Dameware, Computer Engineering, Telephony, Network Architecture, Service Desk, Computer Hardware, Operating Systems, AutoCAD, Network Administration, Six Sigma, CPLD, Altera Quartus, Pack Office, HP Service Desk, Quest ActiveRoles Server, Unicenter Network and..., Windows XP, Lotus Notes, Salesforce.com, Electronic Products, Electrical Engineering, Product Engineering
Education
University of Phoenix 2015 — 2016
Master of Business Administration (M.B.A.), Energy Management and Systems Technology/Technician
Wayne State University 2007 — 2012
Bachelor, Electrical Electronic Engineering Technology
Wayne County Community College District 2002 — 2005
Associate of Science (A.S.), Computer Technology/Computer Systems Technology, 3.5
Colvin and Associates August 2014 - Present
Self employed 2014 - August 2014
Stefanini US April 2012 - March 2014
TEKsystems October 2011 - March 2012
Caleris June 2010 - February 2011
Skills
Java, C++, Customer Service, Microsoft Office, Call Center, Customer Relations, Windows, Help Desk Support, Networking, Call Centers, Windows 7, Active Directory, VPN, Information Technology, Troubleshooting, Service Desk, Operating Systems, Visio, Access, Linux, HP, Technical Support, System Administration, Network Administration, Software Installation
Education
University of Phoenix 2011 — 2014
Bachelor of Science, Business Systems Analyst
Axia College-University of Phoenix 2009 — 2011
AA, Programming
Truven Health Analytics May 2015 - Present
KellyOCG April 2014 - May 2015
Stefanini US September 2013 - March 2014
Yoh HR Solutions April 2011 - August 2013
Bartech, Inc. December 2010 - April 2011
Bartech, Inc. May 2010 - December 2010
Covansys (a CSC Company) 2005 - December 2009
Textron 2003 - 2005
Accenture, LLC 2000 - 2003
HTC Global Services January 1999 - December 1999
Skills
Talent Acquisition, Sourcing, Recruiting, CRM, Applicant Tracking..., Technical Recruiting, Internet Recruiting, Benefits Negotiation, College Recruiting, Talent Management, Screening, Contract Recruitment, Employee Relations, Human Resources, Workforce Planning, Taleo, HRIS, Coaching, Leadership, New Hire Orientations, Interviews, Process Improvement, Management, Personnel Management, Temporary Placement, Employee Benefits, HR Policies, Corporate Recruiting, Hiring, IT Recruitment, Job Descriptions, Permanent Placement, RPO, Recruitment Advertising, Screening Resumes, Strategic Sourcing, Strategy, HR Consulting, Consulting, Program Management, Temporary Staffing, Staff Augmentation, Deferred Compensation, Labor Relations, Performance Management, Staffing Services, Succession Planning, Benefits Administration, Change Management, PeopleSoft
Education
University of Michigan
B.A., Political Science
Stefanini US July 2013 - Present
Pitney Bowes June 2000 - July 2013
City of Huntington Beach January 1999 - November 1999
City of Corona July 1995 - December 1998
Skills
Vendor Management, Account Management, P&L Management, Process Improvement, Pricing, Strategic Partnerships, Talent Acquisition, Sales Operations, Contract Negotiations, Talent Management, Consultative Selling, New Business Development, Sourcing, Creative Problem Solving, Strategy Development, Vendor Relations, Competitive Analysis, Solution Selling, Mentoring, Team Building, Customer Relations, Coaching, Project Delivery, Cross-functional Team..., Customer Service, Six Sigma, Customer Satisfaction, Customer Retention, Leadership, Sales Management, Business Development, Executive Management, Integration, Budgets, CRM, Negotiation, Project Planning, Operations Management, BPO, Outsourcing, Management, Project Management, Service Delivery, ITIL, Business Process..., Program Management, Enterprise Software, Strategy, IT Service Management, Change Management
Education
University of Michigan 2002 — 2005
MBA, Business Administration
University of California, Riverside 1991 — 1995
B.S., Environmental Science and Policitcal Science
Hemmersbach US LLC February 2015 - Present
Stefanini US June 2007 - January 2014
Algar Tecnologia June 2004 - June 2007
Excellent Global Idiomas January 2005 - December 2006
Algar Tecnologia December 2002 - June 2004
CENATEC February 2002 - December 2003
Algar Tecnologia September 1999 - December 2002
Skills
IT Service Management, ITIL, Outsourcing, Service Delivery, Data Center, IT Operations, Service Management, Service Desk, IT Outsourcing, Pre-sales, Business Process, IT Management, Vendor Management, Disaster Recovery, Telecommunications, Integration, Process Improvement, Strategic Planning, Management, Governance, Microsoft Office, MS Project, PMI, IT Strategy, Change Management, Windows, Team Building, Incident Management, Customer Service, Business Process..., COBIT, Project Management, CRM, Call Center, Customer Relations, SLA, Team Management, IT Governance, People Management, SaaS, Budgets, Managed Services, Cloud Computing, Virtual Teams, International Business, International Sales, Sales, Sales Management, Sales Process
Education
University of Phoenix-West Florida Campus 2013 — 2014
MBA, Management
Universidade Federal de Uberlândia 1997 — 2001
Bachelor, Electrical Engineering
Team Detroit September 2013 - April 2014
Stefanini US January 2012 - September 2012
Chrysler Group LLC May 2011 - August 2011
AMC Theatres October 2007 - December 2010
Skills
Written & Oral..., Solid Presentation..., Public Speaking, Project Planning, Event Planning, Problem Solving, Root Cause Analysis, Data Analysis, Financial Statement..., Teamwork, Thoroughness, Adaptability, Dependability, Multi Tasking, Time Management, Multilingual, PeopleSoft, nVision, Microsoft Excel, Microsoft Word, Microsoft Access, PowerPoint, Visio, Outlook Express
Education
University of Michigan-Dearborn 2013 — 2015
Master of Business Administration (MBA), Marketing
University of Michigan-Dearborn 2008 — 2012
Bachelor of Business Administration (BBA), Accounting, with Honors and High Distinction
Winston Churchill High School 2004 — 2008
Synergy Business Consulting, Inc. June 2014 - Present
Birdseyefilm, LLC April 2011 - Present
Stefanini US July 2013 - May 2014
RCG Global Services August 2008 - June 2013
RCG Information Technology August 2008 - July 2011
RCG Information Technology August 2008 - February 2009
American Management Services July 2007 - August 2008
ClearPoint Resources January 2007 - July 2007
Advantage Services Group January 2006 - January 2007
Skills
Qualifying Prospects, Technical Recruiting, Maintaining..., Internet Recruiting, Applicant Tracking..., Contract Recruitment, Sourcing, Staffing Services, Talent Acquisition, Cold Calling, Human Resources, Account Management, Screening Resumes, Staff Augmentation, Vendor Management, Benefits Negotiation, Employee Relations, Permanent Placement, Executive Search, Networking, Temporary Placement, Change Management, Sales, SDLC, Leadership, Outsourcing, Screening, Strategy, CRM, Professional Services, IT Recruitment, Temporary Staffing, Interviews, IT Solutions, Business Development, Management, Consulting, Business Intelligence, Information Technology
Education
University of Central Florida 2006 — 2006
N/A, Business
Valencia College 2003 — 2005
AA, General
Lake Mary High 1999 — 2003
General Education
Stefanini US January 2009 - March 2014
Tech Team Global September 2004 - December 2008
Skills
Storage, Technical Support, Windows XP, Blackberry, Lotus Notes, ITIL, Troubleshooting, Active Directory, IT Service Management, Vendor Management, Microsoft Office, Windows 7, Adobe Acrobat, Internet Explorer, Firefox, Chrome, Sametime, Virus Removal, Computer Hardware, Computer Repair, Computer Maintenance
Education
University of Michigan-Dearborn 1994 — 2000
Electrical Engineering
Retired December 2014 - Present
Stefanini US July 2013 - December 2014
IBM March 1991 - July 2013
Skills
DB2, PL/1, CICS, REXX, JCL, Assembly Language, z/OS, TSO, Websphere, COBOL, VSAM, IBM Mainframe, WebSphere MQ, AIX, MVS, Mainframe, ISPF
Education
University of Michigan
Bachelor of Science (BS), Computer Science
Stefanini US 2013 - Present
Stefanini May 2012 - February 2013
ASA Partners January 2012 - May 2012
Skills
Cello, Spanish-speaking, Construction, PeopleSoft, Payroll, Screening Resumes, HR Policies, Employee Benefits, ADP Payroll, Salary, Time, Expenses, Office Administration, I-9 Compliance, Payroll Taxes, 401k, Payroll Services, Background Checks, COBRA, Compensation, Employee Recognition, Employee Handbooks, FMLA, Job Descriptions, HR Software, Taleo, Time Management, Temporary Placement, Onboarding, Human Resources
Education
University of Phoenix 2011 — 2015
Oak Park High School 1999 — 2003
HealthPlan Services February 2012 - Present
Serve/ American Express October 2011 - February 2012
PwC April 2011 - October 2011
Stefanini US April 2004 - March 2011
Gerdau AmeriSteel February 2008 - April 2009
Lawson Software April 1999 - October 2003
Skills
PMP, Program Management, Agile Project Management, SDLC, Business Intelligence, Business Process, Management, SharePoint, CRM, ITIL, Project Management, Team Leadership, Software Development, Team Management, Change Management, PMO, Outsourcing, Leadership, Telecommunications, Governance, Project Portfolio..., Software Project..., IT Management
Education
University of North Carolina at Charlotte 2001 — 2001
Bachelor's equivalence, Computer Science
University of Michigan February 2012 - Present
Stefanini US August 2011 - February 2012
Stefanini US January 2011 - September 2011
Stefanini US February 2009 - May 2011
TechTeam Global February 2000 - March 2009
TechTeam Global October 2002 - June 2008
TechTeam Global June 1998 - February 2000
Ross Roy Communications/BBDO Detroit August 1996 - January 1998
Skills
Microsoft Excel, Call Center, Service Desk, ITIL Certified, ITIL, IT Service Management, Team Leadership, Outsourcing, Vendor Management, Call Centers, Recruiting, Change Management, CRM, Business Analysis, Project Management, IT Operations, Customer Service, Program Management, Management, Process Improvement, Integration, Six Sigma, Technical Recruiting, Cloud Computing, IT Management, Business Intelligence, Troubleshooting, Leadership, Cross-functional Team..., Customer Satisfaction, Technical Support, Account Management, Help Desk Support, Software Documentation, Information Technology, Budgets, Disaster Recovery, Data Center, Service Delivery, SharePoint, System Administration, IT Strategy, Incident Management, System Deployment, Visio, Networking
Education
Fruition Partners 2013 — 2013
ITIL Foundations Certified
TechTeam Global 2010 — 2010
Six Sigma, Certified Green Belt
University of Michigan-Dearborn 1992 — 1999
Bachelors, Dual Degree - Psychology and Communications
Stefanini US February 2015 - Present
Accenture Services Pvt. Ltd. October 2010 - January 2015
Atos Origin September 2009 - October 2010
Atos origin May 2007 - September 2009
Larsen And Toubro Infotech Limited September 2004 - May 2007
Kotak Securities January 2003 - January 2004
Zenta technologies 2003 - 2004
mohit software August 2002 - January 2003
Aquarius Software consultancy April 2001 - August 2002
Skills
PMP, SAP, Software Project..., SD, ERP, ABAP, Web Services, FSCM, PL/SQL, Solution Architecture, SDLC, Requirements Analysis, Microsoft SQL Server, SOA, Business Analysis, Requirements Gathering, Pre-sales, Testing, Software Quality..., Vistex
Education
Parle Tilak Vidyalaya English Medium 1983 — 1993
SSC
University of Mumbai
Bachelor Of Engineering, Computer Science
Stefanini US September 2002 - Present
MCI WorldCom Conferencing 1997 - 2002
Happy Joe's Pizza and Ice Cream Parlors April 1994 - March 1997
KLJB TV FOX 18 October 1991 - April 1994
Skills
ITIL, Call Centers, IT Service Management, Management, Team Leadership, Training, Business Process..., CRM, Program Management, Analysis, Leadership, Process Improvement, Customer Service, Service Desk, Outsourcing, Call Center, Change Management, Service Delivery, Coaching, Problem Solving, Six Sigma, Incident Management, Microsoft Office, Administration, Windows, Microsoft Excel, Employee Relations, Team Building, Knowledge Management, Employee Training, Project Management, Customer Satisfaction, Team Management, Document Management, SharePoint, Integration, Budgets, Training Delivery, Mentoring, Customer Relations, Budgeting, Hiring, People Management, Talent Development, Strategic Planning, Virtual Learning, Remote Team Leadership
Education
University of Iowa 1987 — 1991
Bachelor of Arts (BA), Journalism & Mass Communications
Linn-Mar High School 1984 — 1987
Diploma
Hewlett-Packard June 2013 - Present
Stefanini US January 2012 - January 2013
Skills
Troubleshooting, Project Management, Management, Microsoft Office, Customer Service, Process Improvement, Networking, Team Leadership, Windows, Windows Server, Python, Visual Basic, WIndows Server 2008 R2
Education
University of Iowa - Henry B. Tippie College of Business
Bachelor’s Degree, Management Information Systems, General