TouchPoint Company
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TouchPoint Employees
TouchPoint March 2014 - Present
Lead Tracking Solutions February 2004 - May 2012
Apartment Magazine 1998 - 2005
For Rent Magazine February 1995 - February 1998
Skills
Marketing Strategy, Lead Generation, Real Estate, Enterprise Technology..., Property Management, Salesforce.com, Account Management, Selling, Sales Management, Sales, Contract Negotiation, Online Marketing, Team Management, Training, Leases, Budgets, Market Analysis, Business Development, CRM, Leadership, Customer Service, Marketing, Enterprise Software, Management, Market Planning, SaaS, New Business Development, Customer Retention, Sales Process, Strategic Partnerships, Team Building, Negotiation, Start-ups, Rentals, Cold Calling, Sales Presentations, Direct Sales
Education
San Diego State University-California State University 1985 — 1990
Touchpoint April 2012 - Present
Citra Lighting August 2009 - Present
Comfort Suites Hotel - Southgate, Detroit July 2001 - Present
General Motors May 1998 - December 2001
Skills
Strategic Planning, Engineering, Product Development, Web Marketing, Program Management, Management, Entrepreneurship, Leadership, Project Management, Negotiation, Energy, Hotels, Renewable Energy, Energy Conservation, Team Building, New Business Development, Small Business, Analysis, Start-ups, Mergers & Acquisitions, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Revenue Analysis, Budgets
Education
Cornell University 2008 — 2009
B.S., Hotel Investments/Asset Management
Kettering University 1991 — 1993
B.S., Mechanical Engineering
Henry Ford Community College 1989 — 1991
Engineering
Huey Marketing Services Inc. August 2012 - Present
Evolphin Software, Inc. November 2013 - August 2014
Logitech January 2007 - August 2012
Think Twice Inc. March 2002 - January 2007
Touchpoint 2000 - 2002
ZipSend.com 2000 - 2000
salesforce.com 1999 - 2000
Crescent Jewelers / Friedman's Jewelers 1997 - 1998
Acer America Corp. November 1995 - April 1997
Winkler McManus March 1994 - November 1995
Skills
Product Marketing, Brand Management, Marketing Communications, Advertising, Market Planning, Strategic Planning, Positioning, Creative Direction, Demand Generation, Project Planning, Product Management, Direct Marketing, Marketing Strategy, Market Research, Digital Marketing, Cross-functional Team..., Start-ups, Social Media, Integrated Marketing, E-commerce, Management, Lead Generation, Competitive Analysis, Strategy, Multi-channel Marketing, Marketing, Mobile Marketing, B2B, Retail, Trade Shows, Account Management, Copywriting, CRM, Product Development, New Business Development, Business Development, Salesforce.com, Analytics, SEM, B2B Marketing, Customer Insight, SaaS, Sales Operations, Strategic Partnerships, Marketing Management, Go-to-market Strategy, PPC, Product Launch, P&L Management, Email Marketing
Education
University of Southern California 1979 — 1980
Master's Certificate, Advertising
California State University-Northridge 1977 — 1978
Graduate Studies, Marketing
Santa Clara University 1972 — 1976
BSC, Finance (major); Marketing (minor)
Nestle S.A. May 2014 - Present
AppleOne Employment Services February 2014 - May 2014
AppleOne March 2011 - February 2014
TouchPoint September 2009 - March 2011
AppleOne Employment Services January 2008 - September 2009
Robert Half International August 2006 - December 2007
PPR Travel April 2005 - August 2006
Skills
Temporary Staffing, Applicant Tracking..., Leadership, Recruiting, Technical Recruiting, Talent Acquisition, Management, Staffing Services, Sourcing, CRM, Human Resources, Vendor Management, Interviews, Customer Service, Team Building, Security, Sales, Training, Internet Recruiting, Networking, Cold Calling, Hiring, Temporary Placement, Time Management, Contract Recruitment, Gas
Education
University of North Florida 2000 — 2005
Communications, Broadcast Journalism
Melbourne High
Razorfish Health April 2015 - September 2015
LifeSensors Inc April 2014 - September 2014
Mikes Bikes Business Simulation January 2013 - April 2013
Touchpoint July 2012 - August 2012
Skills
Marketing, Leadership, Strategy, Competitive Analysis, Analysis, Public Relations, Team Management, Market Research, Product Management, Advertising, Customer Service, Marketing Strategy, Product Marketing, Team Leadership, Strategic Planning, PowerPoint, Google Analytics, Microsoft Excel, MS Excel Pivot Tables, Teamwork
Education
Drexel University 2012 — 2017
Bachelor of Business Administration (BBA), Marketing
Karachi American School 2008 — 2012
Into His Presence 2012 - Present
TouchPoint 2009 - Present
St. John Lutheran Church August 2008 - November 2012
Skills
Singer-songwriter, Keyboardist, Worship Music, Band, Composition, Music, Music Production, Pianist, Singing, Piano, Songs, Songwriting, Teaching, Vocal, Vocalist, Music Education, Recording
Education
University of Kansas
Bachelor of Arts (B.A.), Music Therapy
Virginia Tech
Masters and PhD, Counseling
Laura Olson Consulting October 2014 - Present
Pocket Opera 1992 - Present
Total Traffic Network-Division of Clear Channel Media+Entertainment January 2013 - April 2014
Clear Channel Radio September 2006 - December 2012
BuyCultural Marketing February 2004 - August 2006
Comcast 2001 - 2003
Comcast Spotlight 2001 - 2003
Touchpoint 2000 - 2001
Execustaff 1998 - 2000
KDFC Radio 1979 - 1993
Skills
Advertising, New Business Development, Sales, Networking, Radio, Broadcast, Radio Advertising, Digital Media, Media Planning, Radio Broadcasting, Sponsorship, New Media, Bilingual-Spanish, Internet Advertising..., Hispanic Marketing, Advertising Sales, Marketing, Social Media, Strategic Partnerships, Marketing Communications, Selling, Mobile Marketing, Publicity, Public Relations, CRM, Social Media Marketing, Media Buying, Social Networking, Integrated Marketing, Lead Generation, Digital Strategy, Email Marketing, Media Relations, Brand Awareness, Online Marketing, Digital Marketing, Direct Marketing, Copywriting, Brand Development, Facebook, Radio Promotions, Content Strategy, SEM, Interactive Marketing, Press Releases, Relationship Marketing, Television, Blogging, Marketing Strategy, Brand Management
Education
University of San Francisco - Masagung Graduate School of Management 1995 — 1997
Executive MBA, International Business, Management and Marketing
San Diego State University-California State University 1976 — 1979
Bachelor of Arts (B.A.), Latin American Studies
CPP
Certification in Myers-Briggs Type Indicator use, Myers-Briggs certification
GSN (TV & Games) October 2013 - Present
Fidelity Investments December 2006 - October 2013
Leapfrog Systems May 2006 - December 2006
Navimedix May 2005 - May 2006
AMICAS, Inc 2002 - 2005
edocs 1999 - 2001
Touchpoint May 1995 - August 1998
Skills
SDLC, Quality Assurance, Agile Methodologies, Scrum, Software Project..., Testing, Project Management, Requirements Gathering, Six Sigma, Software Quality..., SQL, Process Improvement, User Acceptance Testing, Vendor Management, PMP, Unix, Program Management, Requirements Analysis, Visio, SharePoint, Software Documentation, Agile Project Management, Quality Center, Business Analysis, Systems Analysis, Cross-functional Team..., Agile, Certified Scrum Master..., Continuous Integration, Continuous Improvement, Kanban, Collaboration, QTP, LoadRunner, Jenkins, Agile Testing, Databases, Team Building, Team Leadership, Retrospectives, TTD
Education
Big Visible Solutions 2012 — 2012
CSM - Certified Scrum Master
Bryant University 2009 — 2009
Bryant University
Stonehill College 1988 — 1992
Bachelor of Arts
Norwell High School 1984 — 1988
Erickson Living January 2013 - Present
TouchPoint 2003 - 2013
Morrison 2011 - 2012
Indiana University of Pennsylvania 1988 - 1993
Skills
Teaching, Customer Service, Team Building, Budgets, Strategic Planning, Leadership Development, Staff Development, Food, Change Management, Hospitality, Coaching, Leadership, Management, Operations Management, Public Speaking, Training, PowerPoint, Employee Relations, Healthcare, Inventory Management
Education
Strayer University-Maryland 2008 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Indiana University of Pennsylvania 1988 — 1993
Bachelor's degree, HRIM
DeVry University October 2000 - Present
TouchPoint January 2011 - Present
Florida Hospital College of Health Sciences January 1996 - May 2000
Florida Hospital January 1990 - January 1996
Skills
VoIP, Security, Cloud Computing, Project Management, Network Security, IT Management, Computer Hardware, Computer Security, VMware, Networking, Troubleshooting, CCNA, Switches, Disaster Recovery, Cisco Technologies, Visio, VPN, Firewalls, Network Administration, Virtualization, Routers, Information Technology, ITIL, Program Management, Linux, Microsoft SQL Server, Hardware, Software Development, DNS, IP, Windows 7, Integration, Wireless, Operating Systems, Data Center, Windows Server, System Administration, Cisco IOS, Routing, TCP/IP, Servers, Vendor Management, Information Security, Wireless Networking, IT Strategy, Microsoft Exchange, Network Design, Active Directory, Teaching, Technical Support
Education
Keller Graduate School of Management of DeVry University 2009 — 2010
Graduate Certificate, Network Security Management
University of Central Florida 1989 — 2002
MSE, Simulation Systems Engineering
University of Central Florida 1985 — 1986
BSEET, Electronics Engineering
Florida State College at Jacksonville 1977 — 1980
AS, Electronics
Sovereign Bank/Santander January 2013 - Present
TouchPoint June 2011 - October 2012
United Way of Lancaster County January 2011 - January 2012
ProspectMX June 2010 - May 2011
Garber Scale and Calibration, Inc. October 2008 - June 2010
Union National Community Bank 1998 - 2007
Wachovia/First Union/CoreStates June 1987 - July 1998
Skills
Banking, Sales Management, Strategic Planning, Strategy, Business Development, Executive Management, Management, Sales, Process Improvement, Change Management, Team Leadership, Brand Management, Leadership, Marketing, Social Media, Budgets, Team Building, Organizational..., Public Relations, SEO, Marketing Strategy, New Business Development, Growth Strategies, Financial Analysis, Leadership Development, Business Planning, Start-ups, Customer Service
Education
University of Notre Dame 1983 — 1986
BBA, Marketing, Economics
Synetics August 2015 - Present
Dominican University August 2013 - May 2015
Touchpoint March 2015 - April 2015
La Rabida Children's Hospital January 2015 - March 2015
Manor Care Health Services September 2014 - December 2014
DuPage County Health Department February 2014 - April 2014
Oak Park & River Forest High School September 2013 - December 2013
Perkins Restaurant August 2010 - August 2013
McAlister's Deli (Corporation) May 2009 - August 2010
Red Lobster January 2008 - January 2009
Skills
Time Management, Teamwork, Problem Solving, Innovation, Microsoft Office, Nutrition, Health Promotion, Dietetics, Restaurant Management, Hospitality, Food Preparation, Food Safety, Menu Development, Food, Customer Service, Restaurants, Food Service, Management, Catering, Public Speaking
Education
Dominican University 2013 — 2015
Master of Business Administration (MBA), Health Care Administration
University of Wyoming 2007 — 2010
Bachelor of Science (BS), Family and Consumer Sciences/ Dietetics
University of Northern Colorado 2006 — 2006
Dietetics
Casper College 2003 — 2006
Associate of Science (AS), General Studies
TOUCHPOINT June 2010 - Present
SANOFI-AVENTIS December 2003 - December 2009
Novartis March 2001 - December 2003
Zeneca Pharmaceuticals March 1997 - March 2001
Solvay Pharmaceuticals February 1990 - March 1997
Telesales Ltd. 1990 - 1993
Skills
Product Launch, CNS disorders, Metabolic Syndrome, Cardiology, Dermatology, Urology, Gastroenterology, Women's Health, Team Leadership, Business Planning, Sales Effectiveness, Pharmaceutical Industry, Pharmaceutical Sales, Sales Management, Biotechnology, Sales, Pulmonology, Sales Operations, Neurology, Strategy, Endocrinology, Strategic Planning, Diabetes, Leadership, OB/GYN, Psychiatry, Hospital Sales, Sales Force Development, Managed Care, Osteoporosis, Allergy, Nephrology, Selling Skills, Hypertension, Oncology, Management
Education
Youngstown State University 1995 — 1997
MBA, MARKETING
San Diego State University-California State University 1982 — 1985
Bachelor's Degree, ADVERSTISING MAJOR WITH PSYCHOLOGY MINOR
Mepham HS
Frankenmuth Cheese Haus January 2014 - Present
Occasional Details December 2013 - Present
TouchPoint August 2012 - November 2013
Frys Food & Drug April 1997 - February 2012
Skills
Scratch Baking, Recipe Testing, Menu Development, Menu Costing, Baking, Cooking, Cookies, Cookbooks, Cake Decorating, Food & Beverage, Food Service, Food Preparation, Food Demonstrations, Personal Shopping, Vegetable Gardening, Canning, Proficient Typing Skills, Consulting, Catering, Wedding Cakes, Customer Service, Event Planning, Food, Public Speaking, Team Building
Education
University of Phoenix 2002 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
Delta College 1991 — 1994
Associate of Science (A.S.), Nursing Science
Touchpoint July 2012 - Present
Sherman West Court November 2006 - June 2012
Lexington Healthcare October 2005 - October 2006
Lolli Tots July 2003 - October 2005
Skills
Healthcare, Nutrition, Medical Nutrition..., Customer Service, Dietetics, Food, Clinical Nutrition, Nutrition Education, Menu Development, Budgets, Healthcare Management, Hospitals, Process Scheduler, Inventory Management, Catering, Microsoft Word, Staff Management, Office Management, Payroll, Human Resources
Education
Colorado Technical University 2010 — 2011
Bachelor of Science, Health Services Administration
Harper College 2002 — 2005
Associate in Applied Science, Dietetic Technician
Touchpoint October 2012 - Present
HHA Services, Inc. March 2012 - October 2012
Gonzalez Contract Services February 1992 - April 2006
Creative Universal, Inc January 1990 - January 1992
Emmett McNamara, Inc January 1986 - January 1990
Time Engineering January 1983 - January 1986
Stellar Engineering January 1982 - January 1983
Skills
Adobe InDesign CS5.5, Technical Illustration, Microsoft Office, Organizing, Document Management, Documentation
Education
Nexcare Health Systems Training Institute 2007 — 2007
Certificate, Certified Nurse Assistant (CNA)
Macomb Community College 1994 — 2006
Associate, General Studies
General Motors University 2001 — 2001
Certificate, Unigraphics
Technical Career Institute 1983 — 1983
Certificate, Drafting/Detailing
Nexgate Social Media Security & Compliance June 2013 - Present
Aperian Global April 2010 - April 2013
Aperian Global October 2007 - March 2010
TechniCon April 2007 - October 2007
Touchpoint Inc April 2006 - April 2007
FitQuest S.L. September 2002 - January 2006
Touchpoint February 2001 - September 2002
Wine Business August 2000 - February 2001
eStar.com July 2000 - August 2000
Hooked On Phonics March 2000 - July 2000
Skills
Web Applications, Ruby on Rails, JavaScript, Web Development, User Interface Design, Architecture, E-commerce, MySQL, Git, Mobile Applications, HTML 5, CSS, Web Services, ColdFusion, WordPress, JSON, LAMP, Apache, SEO, HTML, XML, Software Development, jQuery, PHP, AJAX, Strategic Planning, Ruby, jQuery UI, MVC, Microsoft SQL Server, User Experience, Agile Methodologies, SQL, Java, HTML5, MVC Architecture, SQL Server, Phantom, Yii, Spanish, Start-ups
Education
Syracuse University 1992 — 1994
Master of Science (M.S.)
Universidad Politécnica de Madrid 1986 — 1991
B.S.
HealthMEDX June 2015 - Present
HealthMEDX February 2014 - Present
HealthMEDX November 2011 - February 2014
HealthMEDX September 2002 - November 2011
Touchpoint December 1999 - May 2002
Skills
SQL, VB, Project Planning, Visual Basic, Microsoft SQL Server, Software Documentation, ASP.NET, TFS, Software Project..., Agile Methodologies, Software Development, XML, .NET, JavaScript, Requirements Analysis, VB.NET, Business Analysis, Visual Studio, Process Improvement, Healthcare Information..., C#, Web Applications, HTML, CSS, SharePoint, Agile Project Management
Education
Missouri State University 1996 — 2000
BS, Computer Science
Lola And Black Vintage April 2011 - Present
Google September 2012 - November 2012
epocrates January 2004 - April 2011
Emode/Tickle.com January 2003 - April 2004
RealNames 2001 - 2002
Touchpoint 2001 - 2002
greenlight.com 1998 - 1999
Skills
Customer Experience, Start-ups, Android, iOS, Soft Skills, Coaching, Call center start-up, Quality Auditing, Troubleshooting, Training, Technical Documentation, Fashion Buying, Vintage Clothing, Salesforce.com, RightNow, Software Documentation, Technical Support, Quality Assurance, Leadership, Customer Satisfaction, Customer Service, Management, Call Centers
Education
Fashion Institute of Design & Merchandising 1987 — 1988
Touchpoint October 2014 - Present
PARC May 2011 - October 2013
Consulting Ally June 2009 - May 2011
Ricoh 2008 - May 2009
NetDeposit February 2004 - October 2007
BeHere Corporation February 2000 - June 2002
Sun Microsystems December 1994 - January 2000
ADAC Laboratories October 1992 - August 1994
Vistro 1991 - 1992
Skills
C, Digital Imaging, Java, Embedded Systems, User Interface, c++, mysql, javascript, jquery, css, REST, Image Processing, Eclipse, Perl, Object Oriented Design
Education
University of Alabama in Huntsville 1987 — 1989
MS, Computer Science
Birla Institute of Technology and Science, Pilani 1978 — 1984
B.E., Electronics Engineering
Kendriya Vidyalaya 1966 — 1977
SOURCEHOV June 2011 - Present
Touchpoint March 2008 - April 2008
Hewlett Packard November 1983 - June 2007
Skills
Servers, Disaster Recovery, ITIL, Troubleshooting, Unix, HP, Windows, Storage, Storage Area Networks, Windows Server, Technical Support, Hardware, Enterprise Software, Operating Systems, SAN, Data Center, Brocade
Education
Lamar University 1981 — 1985
51 hrs general studies toward BSIT degree, Information Technology
Self-employed 2000 - Present
Athleta 2011 - 2012
Restoration Hardware 2008 - 2009
Smith & Hawken May 2006 - June 2008
Macy's West 2002 - 2006
Touchpoint 2000 - 2001
Macy's West 1997 - 2000
Skills
Graphic Design, Web Design, Advertising, Photoshop, InDesign, Dreamweaver, Catalog Design, Brochure Design, Banner Design, Print Design, Brochures, Print, Illustrator, Catalogs, Mac, Art Direction, CSS, User Interface Design, Packaging, Pre-press, Direct Mail, Creative Direction, Email Marketing, Graphics, Marketing, Banners, Typography, Layout, Copywriting, Flash, Logo Design, Concept Development, Branding & Identity, Corporate Identity
Education
University of California, Santa Cruz
Mediassociates June 2012 - July 2013
Women's Marketing Inc. April 2011 - June 2012
TouchPoint April 2008 - December 2010
Technology Marketing Corporation July 2006 - April 2008
Time Inc January 2000 - July 2006
Skills
Online Advertising, Marketing, Ad Serving, Online Marketing..., SEM, Winemaking
Education
University of Hartford
Bachelor of Arts
SVB Financial Group 2010 - Present
Silicon Valley Bank October 2005 - May 2010
Touchpoint July 2003 - October 2005
Netliant February 2002 - December 2003
Zoho 2000 - 2001
Raychem 1996 - 2000
Skills
Networking, SDLC, Disaster Recovery, Virtualization, Data Center, Management, IT Strategy, IT Operations, Enterprise Architecture, Cloud Computing, Sterling Integrator, Vendor Management, Enterprise Software, Storage Area Networks, Solution Architecture, VMware, EDI, Sterling Commerce, SaaS
Education
Heald College 1990 — 1992
AS
Mission College 1983 — 1985
AS
Ontario Ministry of Education December 2013 - Present
BlackBerry January 2013 - December 2013
TD January 2012 - January 2013
RBC Dexia Investor Services October 2010 - January 2012
FirstCoverage October 2007 - October 2010
BMO February 2007 - November 2007
Morgan Stanley December 2005 - February 2007
Touchpoint March 2005 - December 2005
Skills
XML, Java Enterprise Edition, Agile Methodologies, JavaScript, Spring, Web Services, Tomcat, Oracle, SQL, UML, Ant, Java, SDLC, Hibernate, Subversion, Eclipse, JDBC, Requirements Analysis, JUnit, Microsoft SQL Server, Web Applications, Design Patterns, Object Oriented Design, JBoss Application Server, Spring Framework
Education
Odessa State Polytechnic University 1984 — 2000
Touchpoint March 2012 - Present
ARAMARK January 2011 - March 2012
ARAMARK June 2009 - January 2011
Community Health Network June 2007 - June 2009
Community Hospital of Indianapolis June 2004 - September 2007
Wishard August 1992 - June 2004
Skills
Healthcare, Food Service, Nutrition, Customer Service, Employee Training, Wellness, Clinical Nutrition, Management, Hospitals, Food Service Management, Training & Development, Team Building, HIPAA, Microsoft Office, Process Improvement, Program Management, Microsoft Word, Microsoft Excel, Training, Clinical Research
Education
Indiana Institute of Technology 2001 — 2003
MBA, Business
Ball State University 1991 — 1998
MS, Dietetics
Central Michigan University 1988 — 1990
BS, Dietetics
University of Maryland College Park 1984 — 1986
A.A., Business
Pointel, Inc. November 2010 - Present
Touchpoint October 2003 - December 2011
Beachwood Computing October 2000 - September 2003
Skills
IVR, SIP, Solution Architecture, Architecture, Pre-sales, Sun Certified Java..., CTI, Genesys, Web Services, VoIP, Telephony, Integration, Software Development, Microsoft SQL Server, C#, Requirements Analysis, Professional Services, Routing, SOA, Oracle, Enterprise Architecture, ACD, Cloud Computing, Contact Centers, Genesys Framework
Education
Calicut University
St Luke's Surrey Place December 2013 - Present
Life Skills May 2008 - December 2013
TouchPoint November 2007 - May 2008
Skills
Non-profits, Community Outreach, Crisis Intervention, Developmental..., Case Managment, Job Readiness, Behavior Modification, Applied Behavior..., Adolescents, Caseload Management, Case Management Services, Mental Health, Teaching, Vocational..., Coaching, Autism Spectrum..., Motivational..., Career Counseling, Case Management, Family Services, Program Management
Education
University of Missouri-Saint Louis 2010 — 2011
MSW, Social Work
University of Central Missouri 2002 — 2006
Bachelors of Social Work, Social Work
Aurora Health Care June 2015 - Present
Touchpoint December 2012 - June 2015
Rush University Medical Center August 2011 - December 2012
Forum Extended Care Pharmacy June 2009 - August 2011
Avenue care March 2010 - August 2010
Glenwood Health Care January 2009 - September 2009
Skills
Healthcare Management, Patient Satisfaction, Hospital Operations, Supervisory Skills, Hospitals, Managed Care, Healthcare, Physician Relations, Policy, Clinical Research, Training, EMR, Medical Terminology, Nursing, Patient Safety, Healthcare Consulting, Healthcare Information..., Physicians, Quality Improvement, Elder Care, JCAHO
Education
Governors State University 2008 — 2010
Masters, Health Administration
Federal University of Technology Owerri
futo
Touchpoint October 2010 - Present
Skills
Nutrition Education, Clinical Nutrition, Nutritional Counseling, Nutrition, Pediatrics, Weight Management, Medical Nutrition..., Enteral Nutrition, Parenteral Nutrition, Critical Care, Food Safety, Meditech, Diet Planning, Dietetics, Clinical Research, Diabetes, Health Education, Health Promotion, Healthcare, ICU, Medicine
Education
Northern Illinois University 2008 — 2010
Master of Science, Nutrition/Dietetics
Northern Illinois University 2003 — 2008
Bachelor of Science, Nutrition/Dietetics
Touchpoint June 2012 - August 2014
Morrison Health Care May 2010 - June 2012
Sbarro October 2000 - February 2010
Skills
Restaurant Management, Multi-unit, Income Statement, Menu Development, Food, Restaurants, Food & Beverage, Inventory Management, Food Safety, Operations Management, Culinary Skills, Catering, Retail, P&L Management, P&L, Training, Hiring, Profit
Education
University of Florida 1975 — 1976
BS, Business Management
St. Petersburg College 1973 — 1974
AA, Business
Touchpoint May 1978 - Present
Skills
Yoga, Healthcare, Clinical Nutrition, Customer Service, Hospitals, Nutrition, Wellness, Dietetics, Nutrition Education, Microsoft Word, Medical Nutrition...
Education
University of Idaho 1973 — 1978
Master of Science (MS), Nutrition Sciences
Univ. of Idaho
Food and Nutrition, Clinical Nutrition/Nutritionist, BS, Ms
Touchpoint August 2011 - Present
Skills
SQL, Process Improvement, Strategic Planning, System Administration, Java, Product Management, Marketing Communications, Social Media, Administration, Microsoft SQL Server, Quality Assurance, Marketing
Education
Milwaukee Area Technical College 2011 — 2014
Associate's degree, Dietetics/Dietitian
Consolidated Engineering Laboratories February 2013 - Present
Latham and Watkins March 2012 - September 2012
Ericksen Arbuthnot April 2008 - March 2012
Accountemps January 2008 - May 2008
Accountemps July 2007 - December 2007
Accountemps September 2006 - June 2007
Encore Glass February 2005 - June 2006
Touchpoint September 2004 - January 2005
Books on the Run June 2003 - August 2004
Skills
Billing Systems, Telecommunications..., Billing Solutions, Budgets, Problem Solving, Financial Analysis, Accounting, Pricing Strategy, Customer Service, Customer Engagement, Invoice Processing, Accounts Payable, Account Management, Team Building, Payroll, Cross-functional Team..., Cultural Awareness, Invoicing, Auditing, Data Entry, Outlook, QuickBooks, Microsoft Excel, Microsoft Word
Education
California State University-Hayward 1999 — 2003
B.S, Business, specializing in New Ventures and Small Business
Moreau Catholic High School
High School Diploma
TouchPoint August 2015 - Present
Sodexo January 2014 - January 2015
Harper College August 2005 - December 2013
IKEA Group August 1998 - April 2004
Skills
Inventory Management, Inventory Analysis, Team Building, Team Management, Operations Management, Menu Development, Purchasing, Budgets, Customer Satisfaction, Leadership Development
Education
Michigan State University 1987 — 1990
Bachelor of Arts (B.A.), Hotel, Restaurante & Institutional Management
Southwestern University 1985 — 1987