Zales Jewelers
Industry: Retail company
DescriptionThe Zale Corporation is an American jewelry retailer, incorporated in Delaware in 1993. The principal executive offices are located in Irving, Texas. Customer service: 1 (800) 311-5393 Headquarters: Irving, TX Parent organization: Signet Jewelers Founded: 1924, Wichita Falls, TX Number of employees: 12,500 (July 2012) Subsidiaries: Zales Jewelers, Piercing Pagoda,
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Zales Jewelers Employees
Greenville Health System November 2014 - Present
Self-employed March 2014 - Present
IMA of Greenville June 2011 - Present
Allergy Partners P.A. November 2004 - September 2008
Zales Jewelers February 2002 - June 2004
Education
University of Phoenix 2009 — 2011
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management
Eurofins Genomics Americas August 2015 - Present
University of Alabama in Huntsville August 2014 - May 2015
Nucor Steel Decatur May 2014 - August 2014
Lowe's Companies, Inc. June 2013 - May 2014
Nucor Steel Decatur January 2013 - May 2013
Zales Jewelers January 2012 - May 2012
Valspar Packaging August 2011 - January 2012
Valspar Packaging January 2011 - May 2011
Verizon Wireless April 2006 - November 2009
Verizon Wireless April 2005 - April 2006
Skills
Troubleshooting, Matlab, Process Simulation, Process Engineering, Process Optimization, MathCAD, Chemical Engineering, Analysis, Engineering, Six Sigma, Continuous Improvement, Manufacturing, Lean Manufacturing, Chemistry, AutoCAD, ISO
Education
University of Alabama in Huntsville 2010 — 2015
BSE, Chemical Engineering, Senior
Cheshire High School
Shionogi Inc July 2013 - Present
Eli Lilly and Company August 2001 - July 2013
Eli Lilly and Company January 2001 - January 2011
Zales Jewelers November 1999 - August 2001
Walmart May 1999 - August 1999
U.S. Attorney’s Office May 1997 - August 1997
Skills
Computer Proficiency, Sales Presentations, Business Strategy, Business Analysis, Business Planning, Marketing Strategy, Microsoft Excel, Microsoft Word, Data Analysis, Cross-functional Team..., Neurology, Pharmaceutical Sales, Sales, Pharmaceutical Industry, Leadership, Managed Care, Product Launch, Sales Operations, Sales Effectiveness, Selling
Education
University of Iowa 1997 — 2001
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
University of Iowa
B.A, Business Marketing
Bridges BTC September 2014 - Present
Brevard Public Schools 2012 - Present
Seltzer Management Group April 2014 - June 2014
Bridges, BTC August 2009 - 2012
Riverstone Residential Group 2005 - 2008
Zales Jewelers 2002 - 2005
Skills
Compliance, Detail Orientation, Customer Service, Networking, Reports, Tax Credit experience, Managing Employees, Marketing, Leasing, Social Services, Auditing, Compassion, childcare, Sales, Fundraising, Nonprofits, Training, Interviews, Community Outreach, Recruiting, Cold Calling, Employee Training, Public Relations, Human Resources, Public Speaking, Childcare, Leadership, Management, Psychology, Small Business
Education
University of Central Florida 2005 — 2008
B.A., Psychology
National Inspection and Consultants October 2010 - Present
Rent A Wheel October 2012 - September 2013
Rent-A-Center May 2006 - February 2010
Zales Jewelers September 2005 - September 2006
KB Toys April 2004 - September 2005
Walmart September 2002 - April 2004
Conti Electric, Inc. January 2000 - March 2002
Skills
Collections, Management, Customer Service, Cash Handeling, rims and tires, Rent to Own, Loss Prevention, Employee Training, Merchandising
Education
Computer Learning Center 2000 — 2002
MCSE Certification, Computer Science, 3.8
University of Phoenix 2000 — 2002
certification, Computer Science
Hamilton Township Public Schools October 2011 - Present
Hamilton Township School District September 2011 - Present
Zales Jewelry Store March 2009 - Present
Zales Jewelers 2009 - Present
The Crab Trap April 2008 - Present
Education
Stockton University 2008 — 2012
Bachelor's degree, Psychology, 3.7
Stockton University
Bachelor of Arts
First Collection Services January 1998 - Present
First Collection Services March 1996 - January 1998
Zales Jewelers September 1995 - March 1996
Skills
Training, Team Building, Recruiting, Sales, Team Leadership, Performance Management, Sales Management, Strategic Planning, Troubleshooting, Process Improvement, Microsoft Office, Account Management, Management, Project Management, Vendor Management, Operations Management, Telecommunications, Customer Satisfaction, Customer Experience, Leadership, CRM, Analysis
Education
University of Arkansas at Little Rock 2010 — 2014
Bachelor's Degree, Management
Harmony Grove High School
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
TSPN TV August 2012 - Present
Specialized Gem Design 1993 - Present
The Foxes Inn 2006 - 2011
GIA September 2001 - May 2003
Apex Jewelers August 1995 - September 2001
Heirloom Jewelers 1991 - 1995
Heirloom Jewelers 1983 - 1991
Zales Jewelers October 1987 - September 1988
I.B.M September 1985 - September 1988
Skills
Customer Service, Hospitality, Event Management, Graduate Gemologist,..., Interviews, Commercials, TV Production, Talk Show Host, Public Speaking, Editing, Marketing, Event Planning, Video Production, Fundraising
Education
University of Phoenix
Bachelor's degree, Business
The Gemolocial Institute of America
Graduate Gemologist, Gemology
Institute of Jewelry Training 1993 — 1994
Resurgent Capital Services May 2004 - Present
World Financial Group January 2011 - 2012
Friedmans Jewelers November 1993 - August 2003
Sterling Jewelers(Osterman Brand) November 1990 - November 1993
Faulkenberry -Owings Jewelers August 1989 - November 1991
The Apartment Network April 1988 - August 1990
The Diamond Exchange August 1986 - August 1989
Zales Jewelers October 1981 - June 1984
Skills
Call Center, Customer Service, Customer Satisfaction, Microsoft Excel, Sales, Financial Analysis, Inventory Management, Forecasting, Outlook, Human Resources, Retail, Call Centers, Management, Leadership
Education
Southern Wesleyan University 2008 — 2015
Master’s Degree, Business Administration, Management and Operations, 3.44
Southern Weslyan University 2011 — 2012
Master of Science (MS), Business Administration and Management, General
University of Missouri-Columbia 1973 — 1976
General studies-pre-journalism
Sunglass Hut Intl' October 2010 - Present
Sunglass Hut March 2009 - October 2010
Zales Jewelers January 2009 - February 2010
Skills
Conflict Resolution, Interviewing, Customer Service, Coaching Staff, visual merchandising, Recruiting, Visual Merchandising, Team Building, Hiring, Retail, Inventory Management, Interviews
Education
University of Phoenix 2011 — 2013
Bachelor of Business Administration (BBA), Marketing
University of Phoenix 2009 — 2011
Associates, Business Management
AG Exercise Group April 2010 - Present
Women of Weath 2011 - 2011
JetPay April 1999 - April 2010
Pasons Group 1997 - 1998
Chronicle Broadcasting 1990 - 1995
Zales Jewelers 1984 - 1987
Deloitte and Touche 1980 - 1984
Education
Cooper Institue of Dallas 2010 — 2010
CPT, Certified Personal Trainer
The University of Texas at Dallas 1978 — 1980
BS, Accounting
Westfield General Contractor May 2002 - Present
Zales Jewelers January 1991 - Present
Zale corp 1993 - 2009
Skills
Retail, Sales, Merchandising, Leases, Management
Education
University of Houston 1975 — 1977
none, English
Bethlehem High School 1970 — 1974
The Bailey Group 2008 - Present
New York Life Insurance Co. 2008 - 2013
New York Life Insurance Company 1999 - 2008
American Bankers Insurance Group 1991 - 1999
Blue Cross Blue Shield of Florida 1984 - 1991
Zales Jewelers 1981 - 1984
CH2MHill 1979 - 1981
Skills
Technical Writing, Written & Oral..., Oral & Written..., Health Insurance, Insurance
Education
University of North Florida 1982 — 1984
MBA
University of Florida 1975 — 1979
BS Journalism
Eye Care Centers of America July 2010 - Present
Helzberg Diamonds 2007 - July 2010
R&K Management 2007 - 2007
Luxottica Retail 2005 - 2006
Zales Jewelers 2002 - 2005
Montgomery Ward 1992 - 2001
Skills
Profit, P&L, Retail Management, Accountability, Merchandising, Multi-unit, motivate and influence, Customer Driven, talent assesment/..., Loss Prevention, Income Statement, Store Management, Retail, Visual Merchandising, Apparel, Driving Results, Fashion, Inventory Management, Big Box, Retail Sales, P&L Management, Sales, Hiring, District Management, Store Operations, Sales Management, Customer Satisfaction, Inventory Control, Leadership, Multi-Unit Management, Forecasting, Trend Analysis, New Store Openings, Marketing, Sales Operations, Employee Training, Shrinkage, Assortment, Customer Experience, New Store Development, People Development, Recruiting, Customer Retention, Team Building, Succession Planning, Performance Management, Multi-Unit
Education
University of Colorado Colorado Springs
Business
CharlieJ Photography January 2011 - Present
McLeod Health September 2003 - April 2013
BB&T September 1996 - February 2003
Leap Enterprises June 1993 - September 1996
Osterman Jewelers 1988 - 1990
Zales Jewelers 1985 - 1988
Skills
Troubleshooting, Windows 7, Digital Photography, Photography, Portraits, Photos, Event Photography, Digital Imaging, Customer Service, Technical Support, Computer Hardware, Customer Satisfaction, Microsoft Certified..., Windows, System Administration, Network Administration, Microsoft Office, XP, Windows Server, Sales Growth, Printers, VoIP, Security, Active Directory, DHCP, Firewalls, Networking, VPN, Microsoft Exchange, DNS, Servers, VMware, Windows XP, Studio Photography, Portrait Photography, Windows XP Pro, Lightroom, TCP/IP
Education
Brunswick College 1990 — 1992
Radiologic Technology
University of Hawaii at Manoa 1982 — 1984
Coastal Carolina Community College 1981 — 1982
Liberal Arts
US Insurance Company of America November 2007 - Present
Heartland Credit Union April 2007 - November 2007
Zales Jewelers April 2002 - September 2005
Skills
Microsoft Office, Mac OS X, Windows 7, Building Relationships, CIC, Insurance, Strategic Communications, Internal Communications, Marketing, Risk Management, Underwriting, Workers Compensation, Professional Liability, Property & Casualty..., Casualty, Casualty Insurance, General Insurance, Sales, Management, Commercial Insurance
Education
University of Illinois at Urbana-Champaign 2004 — 2006
BAS, Communications
Lincoln Land Community College 2002 — 2004
Associates, General Education
Sacred Heart-Griffin 1998 — 2002
Chase Bank September 2011 - Present
United States Army Reserve September 2010 - Present
Interactive Learning System September 2007 - September 2010
Tourneau June 2004 - July 2007
Zales Jewelers January 2002 - June 2004
Skills
Troubleshooting, Customer Service, Sales, CRM, Management, Finance
Education
University of Phoenix
Bachelor of Sciences, Business Management
Katy High School
Fred Meyer Jewelers June 2015 - Present
Fred Meyer Jewelers April 2015 - Present
Zales Jewelers August 2009 - January 2015
Regional Medical Imaging April 2013 - June 2013
Fred Meyer Jewelers October 1999 - August 2009
Skills
Retail, Recruiting, Customer Service, Employee Relations, Hiring, Human Resources, Interviews, Retail Sales, Inventory Management, Sales, Training, New Hire Orientations, Merchandising, Time Management, Team Building, Leadership, Management, Event Planning, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking
Education
University of Michigan-Flint 2011 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Zales Jewelers October 2011 - January 2015
Solstice Sunglasses June 2011 - November 2011
Fairfax County Park Authority May 2011 - August 2011
Best Buy May 2010 - December 2010
Giesecke & Devrient May 2006 - January 2010
Gap / Gap Inc. January 2005 - February 2006
Skills
Customer Service, Product Marketing, Sales Operations, Monetary Exchange, Loss Prevention, Multiple Phone Line..., Front-end Operations..., Exceptional mentor &..., Exceptional..., Logistics, Visual Merchandising, Inventory Control, Selling Techniques, Computer Operations, Point of Sale (POS)..., Customer Contact..., Order Management, Lotus Notes, Vocal Training (Lessac), CPR Certified, First Aid Training, Teaching & Guidance..., Diamond Grading, Certified..., Key Holder, Oracle Database, FedEx
Education
Diamond Council of America 2014 — 2014
Certified Diamondtologist, Diamonds & Jewelry Salesmanship
University of Alabama at Birmingham 2005 — 2009
Bachelor of Arts (B.A.), Drama/Theatre Arts and Stagecraft
Alabama School of Fine Arts 1999 — 2005
Highschool Diploma, Drama/Theatre Arts and Stagecraft
OMEGA Boutique April 2015 - Present
Tiffany & Co. September 2011 - April 2015
Tiffany & Co. October 2008 - September 2011
Bailey Banks & Biddle August 1999 - October 2008
Bailey Banks & Biddle October 1995 - August 1999
Montreal Expos Baseball Team February 1992 - February 1996
Service Merchandise April 1992 - October 1995
Zales Jewelers March 1980 - April 1992
Skills
Skilled Public Speaker..., Motivational Speaking, Recruiting, Sales Management, Inventory Control, Charity Governance, Community Development, Public Speaking, Retail, Merchandising, Multi-Store Operations, Luxury Goods, Leadership, Fashion, Management, Training, Store Management, Leadership Development, Visual Merchandising, Event Management, Watches, Profit, Jewelry, Sales, Store Operations, Team Building, Wholesale, Multi-unit, Selling, Retail Sales, Diamonds, Loss Prevention, District Management, Time Management, P&L Management, New Store Openings, Forecasting, Apparel, Marketing, Inventory Management, Hiring, Trend Analysis, Coaching, Driving Results, Merchandise Planning, Customer Satisfaction, Income Statement, Public Relations, Luxury, Assortment
Education
Diamond Council of America 2002 — 2004
Certificates, Diamonds and Colored Stones
Gemological Institute of America 1988 — 1990
Certificates - Diamonds and Diamond Grading - Colored Stone Essentials, Diamonds & Colored Stones
University of South Florida 1981 — 1982
Broadcast Management
Amy Cousin Jewelry 2007 - Present
KimberlyElise (dot) com July 2015 - Present
Demand Media February 2015 - Present
The Motley News March 2014 - Present
Sirius Mind and Body 1996 - February 2012
TwoFour Media / Discovery Channel UK September 2011 - November 2011
Hennepin County Human Services 1994 - 1996
Minneapolis Medical Research Foundation / Hennepin County Medical Center 1990 - 1994
Dimensions International, Inc. 1987 - 1989
Zales Jewelers 1985 - 1987
Skills
Jewelry, Retail, Gifts, Gems, Jewelry Design, Necklaces, Event Planning, Fashion, Craft, Trend, Online Marketing, E-commerce, Bracelets, Fine Art, Art, Public Relations, Fashion Shows, Sketching, Social Networking, Silversmithing, Gold, Styling, Wholesale, Mixed Media, Fashion Jewelry, Brand Development, Gemology, Beading, Merchandising, Marketing, Luxury Goods, Visual Merchandising, Trend Analysis, Apparel, Social Media, Social Media Marketing, Product Development, Pearl, Earrings, Marketing Strategy, Silver, Handmade Jewelry, Pendants, Beads, Glass Beads, Crafts
Education
Tulane University
BA
Breck School
Experian May 2014 - Present
Zale January 2012 - Present
Samsung Telecommunications America April 2013 - May 2014
Joolwe.com May 2011 - January 2012
Zales Jewelers June 2009 - May 2011
Fox News April 2007 - January 2009
CBS 11 August 2005 - December 2005
NBC 5 January 2004 - May 2004
Skills
Social Media, AP Style, Newsgathering, Wordsmithing, Microsoft Office, Final Cut Pro, Adobe Design Programs, Outstanding..., AP style writing, Burli, Thrive in..., Strategic Communications, Internal & External..., Newsletter Production, SharePoint, Change Management, Time Management, Decisiveness
Education
University of North Texas 2002 — 2006
Bachelor's, Broadcast Journalism, minor Political Science
T-Mobile February 2015 - Present
T- Mobile June 2008 - January 2015
Friedmans Jewelers February 2007 - June 2008
Zales Jewelers July 2003 - February 2007
Zales Jewelers February 1996 - July 2003
Skills
Retail, Merchandising, Inventory Management, Leadership, Training, Management, Recruiting, Team Building, Leadership Development, Customer Satisfaction, Team Leadership, P&L Management, Sales, Coaching, Human Resources, Marketing Strategy, Time Management, Customer Service, Store Management, Income Statement, Inventory Control, Public Speaking, Customer Experience, Cross-functional Team..., Driving Results, Forecasting, Hiring
Education
Acme School Of Aeronautics
Commercial Pilot License, Flight Training
University of Mumbai
Bachelor of Science
Benefitfocus May 2015 - Present
Benefitfocus March 2014 - June 2015
Hill-Rom, Inc. September 2013 - March 2014
Hill-Rom, Inc. August 2012 - September 2013
Hill-Rom, Inc. January 2010 - August 2012
Zales Jewelers October 2002 - December 2009
Skills
Medicaid, Leadership, Healthcare, Data Entry, Management, Software Documentation, Medicare, Customer Service, Revenue Cycle, Capital Equipment, Training, Medical Devices, Quality Assurance, MS Excel Pivot Tables, Microsoft Office, Process Improvement, JD Edwards, Sales, Outlook, Vlookup, Sametime, ImageNow, ICD-9, Internet Explorer, SnagIt, Phone Etiquette, Customer Satisfaction, Organization, Hospitals, Cross-functional Team...
Education
The Citadel 2007 — 2010
B.S., Business Adminstration
Trident Technical College 2001 — 2009
Associate's Degree, Arts
Marsh & McLennan Companies, Inc. October 2014 - Present
Sullivan University May 2011 - October 2014
Zales Jewelers September 2010 - May 2011
Brookstone November 2008 - September 2010
Skills
Admissions, Enrollment Management, Student Recruiting, Staff Development, Adult Education, Leadership Development, Career Development, CampusVue, Public Speaking, Team Building, Microsoft Word, Management
Education
Sullivan University 2012 — 2013
Master of Business Administration (M.B.A.)
University of Kentucky 2007 — 2011
Bachelor of Arts (B.A.), Psychology
Waterhouse Studios 2010 - Present
NC State Employees' Credit Union 2013 - August 2014
NC State Employees' Credit Union 2012 - 2013
NC State Employees' Credit Union 2010 - 2012
NC State Employees' Credit Union 2007 - 2010
Zales Jewelers 2002 - 2007
Skills
Photoshop, Adobe Creative Suite, PowerPoint, New Business Development, Illustrator, Team Leadership, Graphic Design, Public Speaking, Event Planning, Event Management, InDesign, Small Business, Time Management, Social Media, Business Development, Sales, Customer Service, Leadership, Loans, Microsoft Excel, Management, Microsoft Word, Mortgage Lending, Training, Banking
Education
University of North Carolina at Greensboro 2002 — 2006
Bachelor of Science, Interior Architecture
Wilkes Central High School 1998 — 2002
Jireh Events, Inc. January 2007 - Present
The Meadows Racetrack & Casino, a Cannery Casino Resorts Property July 2010 - May 2012
PNC Financial Services April 2005 - June 2009
Zales Jewelers April 2003 - March 2005
Filene's / Kaufmann's division of The May Company, Inc. November 2000 - April 2003
Pittsburgh Airport Area Chamber of Commerce February 2001 - October 2001
Achieva, formerly ARC Allegheny December 2000 - February 2001
St. Barnabas Health System July 1998 - May 2000
Steel City Media d/b/a WLTJ-FM and WRRK-FM January 1995 - April 1998
Nancy Mosser Casting 1992 - 1998
Skills
Event Planning, Voice Acting, Customer Service, Writing, Comedy, Teaching, Media Relations, Public Speaking, Editing, Event Management, Press Releases, Newsletters, Broadcast, Public Relations, Announcing, Photography, Videography, Copywriting, Proofreading, Copy Editing, Journalism, Video Production, Government Relations, Problem Solving, Fundraising, Entertainment, Leadership, Voice Over, Radio, Film, Research, Social Networking, Marketing Strategy, Marketing, Video, Corporate Events, Interviews, Blogging, Social Media Marketing, Advertising, Brand Development, Corporate Communications, Marketing Communications, Email Marketing, Team Building, Social Media, Strategic Communications, Training, Online Marketing, Online Advertising
Education
Syracuse University 1970 — 1975
BS
Linden Elementary / Taylor Allderdice H S (Pittsburgh, PA) 1958 — 1971
SIU Credit Union December 2011 - Present
Garon Foods March 2009 - December 2011
Splattered Ink February 2008 - March 2009
Pepsi MidAmerica October 2001 - January 2008
Zales Jewelers November 1996 - March 2001
Skills
Marketing, Marketing Strategy, Microsoft Office, Photoshop, Adobe Contribute, Social Media, Media Relations, Event Planning, Strategic Planning, Budgets, Sales, Social Media Marketing, Advertising, Marketing Communications, Customer Service, Social Networking, Direct Marketing, Email Marketing, Online Marketing, Market Planning, Brand Management, Brand Development, Marketing Management, Online Advertising, B2B, Management, Integrated Marketing, Public Relations
Education
Southern Illinois University, Carbondale 1999 — 2000
B.S., Management and Marketing
Lake Land College 1996 — 1998
A.S., Business Management
After Hours Formalwear(A subsidiary of Men's Wearhouse) February 2005 - Present
Zales Jewelers November 2002 - February 2004
Macy's/ Finlay Fine Jewelry September 1999 - November 2002
Friedman's Jewelers 1985 - 2002
Skills
Team Building, Strategic Planning
Education
University of Georgia
BSEd, Early Childhood Education
JCPenney November 2010 - Present
JC Penney 2010 - Present
Zale's Jewelers 1989 - November 2010
Zale North America 1987 - November 2010
Gordon's Jewelers (Zale Corporation) 2007 - 2008
Sea Pines 1985 - 1987
Skills
Profit, P&L, Store Management, Inventory Management, Income Statement, Merchandising, Multi-unit, Retail, Loss Prevention, District Management, Visual Merchandising, Inventory Control, Store Operations, P&L Management, Driving Results, Team Building, Assortment, Purchasing, New Store Openings, Fashion, Apparel, Accountability, Associate Development, CPFR, POS, Merchandise Planning, Recruiting, Trend, Customer Retention, Sales, Sales Management, Expense Management, Luxury Goods, Forecasting, Department Stores, Leadership, Succession Planning, Retail Sales, Multi-channel Retail, Wholesale, Customer Satisfaction, Employee Training, Sales Operations, Product Knowledge, Coaching, Trend Analysis, Hiring, Big Box, Jewelry, People Development
Education
University of South Carolina-Columbia 1981 — 1985
Kohl's Department Stores August 2005 - Present
David's Bridal May 2008 - Present
North Shore Bank February 2000 - August 2005
Zales Jewelers June 1995 - February 2000
Skills
Merchandising, Employee Training, Management, Interviews, Sales, Customer Service, Inventory Control, Banking, Finance, Retail, Customer Satisfaction, Customer Experience, Visual Merchandising
Education
University of Iowa 1992 — 1994
B.B.A., Marketing
Waldorf College 1990 — 1992
A.A., Liberal Arts
Zale's Jewelers 1997 - Present
Zale's Jewelers 1997 - Present
Education
University of Pittsburgh 1990 — 1994
MetLife Home Loans January 1999 - Present
First Horizon National Corporation 1999 - Present
First Horizon Home Loans 1999 - Present
Zales Jewelers 1982 - 1992
Education
Texas A&M University 1980 — 1982
Bachelor of Business Administration, Management
Haulers Insurance Company Inc April 2009 - Present
GMAC Insurance 2007 - 2008
Merastar / Unitrin Direct Preferred Insurance 2006 - 2007
Cornerstone Insurance Group 2005 - 2006
Allstate Insurance 1987 - 2005
Zales Jewelers 1981 - 1987
Skills
Market Analysis, Insurance, Marketing, New Business Development, Customer Retention, Sales Management, Sales, Analysis, Direct Sales, Management, Negotiation, Customer Experience, Sales Operations, Legal Liability
Education
University of South Carolina - The Moore School of Business 1977 — 1980
Bachelor's Degree, Marketing and Management (Double Major)
USFSP May 2013 - Present
USFSP June 2013 - August 2013
D D Inc April 2007 - August 2013
Zales Jewelers August 2002 - April 2007
Skills
Customer Service, Sales, Retail, Strategic Planning, Project Management, Microsoft Office, Marketing, Budgets, Social Media Marketing, Marketing Strategy, Microsoft Excel, Merchandising, Market Research, Social Networking
Education
University of South Florida 2011 — 2012
MBA, International Business & Marketing
University of Florida 1999 — 2001
Bachelor of Science (B.S.), Advertising
TMX Finance January 2014 - Present
Public Storage April 2010 - December 2013
Radio Shack Corportation September 2008 - May 2010
Whitehall Jewellers March 2003 - September 2008
Friedmans Jewelers July 1993 - March 2003
Crescent Jewelers 1996 - 1998
Zales Jewelers 1988 - 1993
Skills
Time Management, Inventory Management, Profit, Recruiting, Store Management, Income Statement, Leadership, Sales, Merchandising, Retail, Team Building, Training, Sales Management, P&L Management, Succession Planning, Inventory Control, Talent Acquisition, Sales Operations, Management, Visual Merchandising, Loss Prevention, Hiring, Multi-unit, Customer Satisfaction, Customer Retention, P
Education
University of North Carolina at Wilmington
The College of Wooster October 2012 - Present
The Ohio State University at Mansfield September 2011 - August 2012
Ashland County Historical Society May 2011 - September 2011
Hancock County Historical Museum June 2011 - August 2011
The Doctors Company November 2001 - September 2009
Zales Jewelers November 2000 - March 2001
Ohio Department of Transportation June 1996 - December 2000
Skills
Research, Customer Service, History, Community Outreach, Troubleshooting, Teamwork, Critical Thinking, PowerPoint, Problem Solving, Customer Relations, Diversification, Database Management, Commitment to Life-long..., Decision-making and..., Fast Learner, Detail Oriented, Able to Explain and..., Strong Oral and Written..., Strong Work Ethic, Initiative, Interpersonal Skills, Flexibility/Adaptability, Computer Skills, Critical Analysis, Research Methodology, Interdisciplinary, Self-directed, Quick Study, Independent Research, Self Starter, Reliability, Integrity, Personal Development, Budgets, Microsoft Office, Millennium/Sierra (iii), PastPerfect, Public Speaking, Social Media
Education
The Ohio State University 2010 — 2012
Associate of Arts and Bachelor of Arts, Colonial American History
North Central State College 1996 — 1999
Associate of Applied Business, Business Data Communications
John Marshall H.S. 1988 — 1992
ZALES JEWELERS August 2015 - Present
H&R Block June 2013 - April 2015
H&R Block January 2013 - June 2013
H&R Block September 2012 - February 2013
H&R Block July 2012 - September 2012
Advantage Resourcing - Technical Staffing December 2011 - July 2012
United States Postal Service May 1982 - March 2003
Skills
Customer Service, Strategic Planning, Public Speaking, Management, Leadership, Team Building, Nonprofits, Budgets, Marketing, Coaching, Training, Employee Training, Team Leadership, Process Improvement, Human Resources, Microsoft Excel, Microsoft Office, Project Management, Customer Satisfaction, Hiring, Onboarding, Time Management, Access, Leadership Development, Recruiting, Call Centers, Retail, Payroll, Interviews, PowerPoint, Employee Relations, Program Management, Outlook, Performance Management, Business Analysis, Training, CRM, Inventory Management, Data Entry, Microsoft Word, Software Documentation, Vendor Management
Education
The University of Kansas 1979 — 1982
N/A, Business Administration and Management, General, with minor in Marketing, 3.5
Notre Dame de Sion College Preparatory School for Girls 1975 — 1979
HIgh School, N/A, 3.7
B. A. Metal Dynamics March 2007 - Present
Metal Dynamics 2007 - May 2012
Colibri March 2000 - 2007
Zales Jewelers 1997 - 2000
Karten's Jewelers 1995 - 1997
Skills
Jewelry, Product Development, Merchandising, Product Management, Retail, Strategic Planning, Forecasting, Pricing, Trade Shows, Sales Management, Luxury Goods, Marketing Strategy, Brand Management, Communication, Training, Problem Solving
Education
UMass Dartmouth
Bachelor of Arts (B.A.), English/Education
Comcast Cable 2010 - Present
Ford Motor Credit Company October 1994 - March 2010
Zales Jewelers 1984 - 1993
Skills
Quality Assurance, Green Belt, Call Center, Customer Service, Coaching, Customer Satisfaction, Operations Management, Mentoring, Hiring, Team Building, Change Management, Customer Relations, Problem Solving, Employee Engagement, Team Leadership, Team Management, Customer Retention, Cross-functional Team..., Performance Improvement, Performance Analysis, Management, Process Improvement, Performance Management, Recruiting, Call Centers
Education
Tennessee State University 1980 — 1985
BBA, Business Administration
Daily Camera July 2011 - Present
Lehman Communications October 1981 - July 2011
Zale's Jewelers October 1979 - October 1981
Skills
Newspaper, Social Media, Advertising, Digital Media, Facebook, Media Relations, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Executive Support, Customer Support, Newspapers, Event Planning, Newsletters, SEO, Online Advertising, Social Networking
Education
University of Colorado at Boulder