Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Humana November 2005 - Present
Conseco 1995 - 2005
CVS Caremark Corporation 1993 - January 1995
Skills
Insurance, Strategic Planning, Health Insurance, Process Improvement, Business Requirements, Team Building, Risk Management, Leadership, Project Management, Business Analysis, Customer Service, Vendor Management, Visio, Team Leadership, Operations Management, Budgets, Account Management, Sales, Fixed Annuities, Employee Benefits, Cross-functional Team..., Coaching, Management, Software Documentation, Program Management, SDLC, Call Centers, Healthcare, Marketing, Business Process..., Term Life Insurance, Analysis, Change Management, Disability Insurance, Medicare, Employee Relations, Life Insurance, Data Analysis, Training, Requirements Analysis, Recruiting, Long-term Care, Claim, Requirements Gathering, Underwriting, Whole Life, Managed Care, Access, Performance Management, Quality Assurance
Education
Indiana Wesleyan University 2007 — 2009
MBA, Business Administration
Indiana University-Purdue University at Indianapolis 1993 — 1995
BS, Education
Ivy Tech Community College 1991 — 1993
Early Childhood Development
Baptist Bible College 1981 — 1984
Education
Humana August 2012 - Present
Blue River Services, Inc. June 2011 - August 2012
Cardinal Chiropractic September 2010 - June 2011
Skills
Health Insurance, Medicare, Journalism, Writing, Grant Writing, Research, Marketing, Advertising, Microsoft Publisher, Microsoft Office, Microsoft Excel, Microsoft Word, Leading Meetings, Project Coordination, Multiple Project..., Non-profit Fund...
Education
Indiana University-Southeast 2007 — 2010
Bachelor of Arts (BA), Communication, Journalism, and Related Programs
LG&E & KU Energy LLC January 2014 - Present
Volunteer: Family Readiness Group August 2014 - Present
Humana August 2011 - January 2014
Humana August 2009 - August 2011
Humana November 2007 - August 2009
Humana March 2006 - November 2007
Cashland June 2004 - October 2005
Skills
Project Management, Leadership, Contract Negotiation, Insurance, Process Improvement, Management, Data Analysis, Health Insurance, Procurement, Access, Business Analysis, Vendor Management, Microsoft Excel, Microsoft Office, Negotiation, Auditing, Policy, Analysis, Business Process, Risk Management, Training, Business Process..., Forecasting, Internal Audit, Financial Analysis, Team Building, Budgets, Six Sigma, Cross-functional Team..., Visio, Program Management, Software Documentation, Change Management, Strategic Planning, Consulting, Sarbanes-Oxley Act, Strategy, PMP
Education
Indiana University-Southeast 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.5
Indiana University-Southeast 2003 — 2007
B.S. in Business, Finance, 3.0
Jefferson Community College 1999 — 2002
A.A, General Studies, 3.8
Humana April 2015 - Present
Ahead Human Resources March 2014 - April 2015
Self Employed April 1999 - April 2015
Actors Theatre of Louisville August 2006 - April 2011
Alterations by Betsy August 1999 - August 2001
Harrison County Public Library May 1992 - April 1999
Skills
Costumes, Costume Design, Theatre, Plays, Musical Theatre, Drama, Patterning, Sewing, Theatrical Production, Research, Art, Pattern Matching, Photoshop, Rendering, Purchasing, Budgeting, Sourcing, Online Research, Teaching, Mentoring, Staff Supervision, Visual, Script Analysis, Project Management, Project Planning, Project Coordination, Communication, PowerPoint, Microsoft Word, Microsoft Excel, Editing, Desktop Publishing, Presentations, Written & Oral..., Illustration, Product Display, Layout, Collaboration, Collaborative Problem..., Problem Solving, Fashion, Creative Problem Solving, Management, Fabric Selection, Collage, Photoshop rendering, Sketching, Team Management, Artistry, Expense Management
Education
Ohio University 2001 — 2004
MFA, Costume Design, 3.83 GPA
Indiana University-Southeast 1997 — 2001
BA, Theatre, 3.96 GPA
Humana February 2012 - Present
Humana July 2011 - February 2012
New Age Communications January 2010 - November 2010
Four CourtsSouthern IN December 1998 - August 2007
Skills
Accounts Payable, Accounts Receivable, Customer Service, Facebook, Human Resources, Medicare, Microsoft Excel, Microsoft Office, Microsoft Word, Onboarding, Outlook, Payroll, PowerPoint, Policy, Project Management, Software Documentation, Strategic Planning, Leadership, Public Speaking, Training
Education
Indiana University-Southeast 2003 — 2011
Bachelor of Science, Informatics; Informatics; cognate in Healthcare
Spencerian College 2000 — 2001
Certificate, Limited Medical Radiography
Kentucky Health Training Institute 1999 — 1999
Certificate, Certified nurses assistant
Humana October 2012 - Present
Norton Healthcare May 2011 - October 2012
Norton Healthcare May 2006 - October 2012
Skills
Nursing, HIPAA, Healthcare Information..., Managed Care, Healthcare, Hospitals, Patient Safety, Medicare, Critical Care, Healthcare Management, Medicaid, Process Improvement, Quality Improvement, Healthcare Industry, Healthcare Consulting, BLS, CPR Certified
Education
Walden University 2010 — 2012
Master's degree, Nursing Administration
Indiana University-Southeast 2001 — 2006
Bachelor's degree, Nursing Science
Humana February 2013 - January 2014
Humana July 2012 - February 2013
Mercer December 2006 - May 2012
Mercer October 2005 - December 2006
Skills
Communications, Administration, Timeline Management, Writing, Planning, Microsoft Office, Budget Setting, Process Improvement, Project Management, Project Planning, Communication, Access, Management, Leadership, Strategic Planning, Event Planning, Microsoft Excel, Outlook, Analysis, System Administration, Healthcare, Microsoft Word, PowerPoint, Organizational..., Training, Team Building, Program Management, Human Resources, Coaching, Budgets, Software Documentation, Data Analysis, Operations Management, Insurance, Business Analysis, Employee Benefits, Marketing, Visio
Education
Indiana Wesleyan University
Bachelor of Science (BS), Business Administration
Purdue University
Coursework towards Bachelor's Degree, Public Relations/Communications
Humana May 2015 - Present
Humana May 2012 - May 2015
Humana April 2010 - May 2012
Humana October 2007 - April 2010
First Residential Mortgage May 2006 - September 2007
Skills
Microsoft Excel, Microsoft Access, SQL, Process Improvement, Strategic Financial..., Problem Solving, OBIEE, Business Strategy, Emotional Intelligence, Management, Financial Reporting, Finance, Insurance, Marketing, Sales, Access, Financial Analysis, Financial Planning, Analysis, Consulting, Data Analysis, Budgets
Education
Indiana University-Southeast 2008 — 2011
Masters of Business Administration
University of Kentucky 2001 — 2005
Business Administration, Finance, Economics
Jefferson County Public Schools August 2006 - Present
Louisville Catholic Charities January 2007 - August 2012
Humana April 2007 - August 2007
Skills
Public Relations, Teaching, Marketing, Curriculum Design, Team-oriented, Classroom, Public Speaking, Team Leadership, Classroom Management, Staff Development, Lesson Planning, Educational Leadership, Educational Technology, Teacher Training, Differentiated..., Literacy, Elementary Education
Education
Indiana University-Southeast 2011 — 2013
Master's degree, Elementary Education and Teaching
Holguin Higher Pedagogical Institute 1991 — 1996
Bachelor's degree, Education
Humana February 2015 - Present
Humana November 2013 - February 2015
Humana December 2012 - November 2013
Humana November 2011 - November 2012
Skills
Underwriting, Financial Analysis, Customer Service, Insurance, Analysis, Process Improvement, Business Analysis, Visio, Vendor Management, Strategy, Public Speaking, Training
Education
Indiana University-Southeast
Economics
Humana January 2015 - Present
Yum! Brands October 2012 - January 2015
WellPoint November 2009 - October 2012
WellPoint April 2007 - November 2009
Anthem July 2005 - April 2007
Anthem July 2001 - July 2005
Anthem February 2000 - July 2001
Skills
Change Management, Process Improvement, Organizational..., Performance Consulting, Performance Management, Culture Change, Executive Coaching, Project Management, Leadership Development, Instructional Design, Workshop Facilitation, Training Development..., Career Management &..., Vendor Sourcing &..., Marketing &..., Talent Program Design, Onboarding, Performance Analysis, Program Evaluation (ROI), Strategic Planning, Team Development, Virtual Learning, Virtual Leadership, Matrix Management, Team Building, Human Resources, Leadership, Needs Analysis, Training, Personnel Management, Management, Program Management, Talent Management
Education
University of Kentucky 1991 — 1995
Bachelor of Arts (B.A.), English
Indiana University-Purdue University at Indianapolis 2005 — 2006
Certification, Human Performance Improvement (Performance Consulting)
Humana February 2011 - Present
Wells Fargo October 2006 - October 2010
EW James & Sons 2004 - 2006
Gannett Direct Marketing Services May 2000 - August 2004
Skills
Health Insurance, Business Analysis, Insurance, Risk Management, Process Improvement, SDLC
Education
Indiana University-Southeast 2011 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Kentucky
Bachelor of Business Administration (B.B.A.), Finance, General
Neace Lukens October 2011 - Present
Humana July 2003 - October 2011
Aetna February 2000 - July 2003
Aetna July 1997 - January 2000
Aetna January 1994 - July 1997
Aetna January 1986 - January 1994
Liberty National Bank July 1979 - January 1986
Skills
Insurance, Health Insurance, Employee Benefits, Customer Service, Account Management, Medicare, Life Insurance, Team Building, Brokers, Disability Insurance, Sales
Education
Indiana University-Southeast 1985 — 1991
Bachelor of Science (B.S.), Accounting, 3.2
OLPH Parish Nurse August 2013 - Present
Norton Healthcare 2013 - Present
Washington County Memorial Hospital February 1999 - July 2003
Humana January 1991 - January 1999
Skills
Nursing, BLS, Inpatient, Critical Care, Patient Safety, Hospitals, EMR, Acute Care, Epic Systems, Medical/Surgical, Healthcare, ICU, Healthcare Management, CPR Certified, Emergency Room
Education
Indiana University-Southeast 1981 — 1985
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Brookdale Senior Living 2003 - Present
Education Networks of America 2000 - 2003
Deloitte 1995 - 2000
Dana Holding Corporation 1994 - 1994
VenTech 1993 - 1994
Humana 1984 - 1993
Skills
Microsoft SQL Server, SQL, SDLC, Business Analysis, Agile Project Management, Resource Management, Job Coaching, Mentoring Of Staff, Team Building, IT Management, Applications Software..., Integration, Change Management, Program Management, Databases, Process Improvement, Software Development, Team Leadership, Quality Assurance, Project Management, Agile Methodologies, Management, SharePoint, Vendor Management, Requirements Analysis, Software Documentation
Education
Indiana University-Southeast 1989 — 1993
B.S., Computer Science
Providence Health & Services May 2014 - Present
VanderHouwen & Associates May 2014 - Present
Humana July 2006 - April 2014
Brand Institute Inc March 2003 - December 2004
University of Miami June 2002 - May 2003
Skills
Cross-functional Team..., Project Management, Analytical Skills, Analysis, Process Implementation, Program Management, Strategic Planning, Market Research Project..., Strategic Communications, Leadership, Marketing Communications, Organized self-starter, Problem Solving, Intercultural..., Corporate Communications, Creative Problem Solving, Client Liaison, Health Insurance, Copywriting, Vendor Management, Training, Team Building, Healthcare
Education
University of Miami 2000 — 2002
Master of Arts, Communication
Indiana University-Southeast
Bachelor of Arts, Communication
Humana November 2012 - Present
GE January 2011 - November 2012
GE June 2008 - December 2010
GE September 2005 - May 2008
GE July 2003 - September 2005
GE June 1999 - July 2003
Tektronix July 1997 - June 1999
U.S. Navy May 1996 - July 1997
US Navy September 1994 - May 1996
US Navy January 1992 - July 1994
Skills
HTML, XML, JavaScript, Process Improvement, Cross-functional Team..., Public Speaking, Administration, Community Outreach, Team Leadership, Military Experience, Military Operations, Military Leadership, MS Project, Project Planning, Project Implementation, Software Project..., Project Delivery, Business Relationship..., Organizational..., Business Process..., Six Sigma, Operations Management, Leadership Development, Customer Service, Digital Marketing, Digital Strategy, Web Development, Website Development, Global Data..., EDI, MBA, Forward Thinking, Operational Excellence, Military, Change Management, Leadership, Management, Project Management, Business Process, Business Analysis, Program Management
Education
US Naval Academy 1987 — 1991
BS
Indiana Wesleyan University 2006 — 2008
Master's
Portland State University 1998 — 1999
Prof. Cert.
Shelby County High School 1983 — 1987
Humana February 2014 - Present
Humana August 2012 - January 2014
Humana September 2005 - July 2011
Skills
Health Insurance, Insurance, Visio, Medicare, Access, Employee Benefits, Lotus Notes, Provider Relations, HIPAA, SharePoint, Process Improvement, Outlook, Data Analysis, Microsoft Excel, Medicaid, Customer Service, Business Analysis
Education
Ivy Tech Community College-Southeast 2012 — 2013
Indiana University-Southeast 2003 — 2003
Humana October 2010 - March 2013
First Midwest Financial January 2007 - September 2010
Skills
Health Insurance, Loans, Credit, Underwriting, Real Estate, Insurance, Investment Properties, First Time Home Buyers, Customer Service, Customer Satisfaction, Finance, Management, Leadership, Sales, Small Business, Sales Management
Education
Indiana University-Southeast
Humana January 2013 - Present
Fifth Third Private Bank February 2010 - June 2012
JPMorgan Private Client Services January 2006 - January 2010
Charter One Bank January 2006 - April 2006
Union Federal Bank October 1997 - June 2005
Skills
Customer Satisfaction, Private Banking, Retail Banking, Customer Engagement, Office Management, Employee Benefits, Banking, Customer Service, Sales, Staff Development, Investment Banking, Coordinating Events, Project Management, Employee Engagement, CRM, Microsoft Office, Performance Management, Series 7, Process Improvement, Team Building, Outlook, Financial Reporting, PeopleSoft, Investments, Portfolio Management, Training, Management, Loans, Insurance, Leadership
Education
Indiana University-Purdue University at Indianapolis 2012 — 2012
certificate- Professional in Human Resources
University of Indianapolis - School of Business 2003 — 2007
Bachelor of Science
University of Indianapolis - School of Business 2000 — 2003
Associate in Science
Mt Vernon High School 1990 — 1994
Diploma received
Humana June 2014 - Present
Humana March 2010 - June 2014
Humana January 2008 - March 2010
Passport Health Plan October 2005 - December 2007
American Red Cross August 2004 - December 2007
Skills
SDLC, Visio, HIPAA, Business Analysis, Healthcare Information..., Process Improvement, Six Sigma, Project Management, Healthcare, Business Intelligence, Business Process..., Health Insurance, Data Analysis, Software Documentation, Analysis, Analytics, Requirements Analysis, Access, Leadership, SharePoint, Management, MS Project, Team Building, Quality Assurance, Software Project..., Requirements Gathering, Cross-functional Team..., Vendor Management, PMP, Project Portfolio..., Program Management, IT Strategy, Data Warehousing, Quality Management, SQL, Business Requirements, Business Process, Integration, Enterprise Architecture
Education
Indiana University-Purdue University at Indianapolis 2014 — 2015
Post Masters, Health Information Systems Architecture
Stanford University Graduate School of Business 2014 — 2015
Innovation and Enterpreneurship
The University of Dallas 2006 — 2009
MBA, Health Services and IT Management
The University of Texas at Arlington 2000 — 2002
MS, Industrial & Systems Engineering
University of Mumbai 1995 — 1998
BS, Engineering
Humana February 2012 - Present
Indiana University Southeast August 2009 - May 2012
CDM Construction July 2007 - December 2011
United States Marine Corps June 2000 - July 2008
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Access, Teamwork, Outlook, Public Speaking, Time Management, Leadership, QuickBooks, Organization, Financial Analysis, Team Leadership, Insurance, Training
Education
Indiana University-Southeast 2009 — 2012
Bachelor of Science, Business
New Albany High School 1997 — 2000
Humana April 2013 - Present
Humana October 2012 - April 2013
Summit Energy November 2010 - October 2012
LeapFrog Interactive October 2008 - November 2010
Kforce Technology Staffing October 2007 - September 2008
Heartland Payment Systems February 2003 - October 2007
Skills
Operations Management, Business Strategy, Project Portfolio..., Project Management, Leadership, Marketing, AJAX, .NET, Process Improvement, Budget, PMP, Software Development, SDLC, Software Project..., Business Analysis, Analysis, Budgets, E-commerce, Software Documentation, Management, Strategic Planning, CRM, Risk Management, Product Management, Strategy, Program Management
Education
Sullivan University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.85
University of Phoenix 2007 — 2008
BS, Managment & Information Systems
Indiana University-Southeast 1999 — 2002
BSB/IS, Management/Information Systems
Humana June 2014 - Present
Humana September 2012 - June 2014
Humana July 2008 - August 2012
Humana May 2005 - July 2008
Skills
Individualization, Achiever, Responsibility, Maximizer, Relator
Education
Indiana University-Southeast 1999 — 2004
Bachelor of Arts (BA) with Distinction, Economics with Mathematics Minor
Humana December 2014 - Present
Humana October 2013 - December 2014
Humana September 2010 - October 2013
Hosparus, Inc. June 2004 - April 2010
Skills
Fundraising, Leadership, Public Speaking, Microsoft Excel, Community Outreach, Microsoft Word, Event Planning, Financial Analysis, Volunteer Management, Customer Service, Team Building, Program Development, Training, Managing Database, Access, Public Relations, Nonprofits, Microsoft Office, Building Relationships, Hospitality, Marketing, Annual Giving, PowerPoint, Donor Management, Process Improvement, Politics, Leadership Development, Strategic Planning, Healthcare, Grant Writing, Community Development, Finance, Financial Reporting, Economics
Education
Indiana University-Southeast 2008 — 2014
Bachelor of Science (B.S.), Buisness Economics and Public Policy
ISU Insurance & Inv June 2011 - Present
ISU Insurance and Investment Group June 2011 - Present
ISU Insurance & Investment Group May 2011 - Present
She Is Beautiful Jewelry Boutique May 2010 - Present
She Is Beautiful Boutique January 2005 - Present
Humana October 2006 - April 2010
Humana, Incorporated October 2006 - April 2010
JCTC Library August 2003 - January 2005
Skills
Sourcing, Retail, Merchandising, Sales, Customer Service, Employee Benefits, Marketing, Health Insurance, Human Resources, Recruiting, Business Networking, Team Building, Customer Retention, Employee Relations, People Skills, Negotiation, Fashion, New Hire Orientations, Sales Management, Customer Satisfaction
Education
Sullivan University 2010 — 2011
AAS, Business Management
Sullivan University
A.S, Business Management
Schiller International University 2004 — 2006
Indiana University-Southeast
B.S, Business Administration
Schuler Bauer Real Estate Services 2011 - Present
Humana March 1988 - Present
Skills
SDLC, PMP, Visio, Business Analysis, Vendor Management, Process Improvement, SharePoint, Requirements Gathering, Health Insurance, Waterfall, Requirements Analysis, Software Project..., IT Strategy, PMO, Business Process..., Databases, Agile Methodologies, SQL, Business Requirements, Agile Project Management, Enterprise Architecture, Project Portfolio..., Scrum, Database Design, Integration, Disaster Recovery, Program Management, Project Management, Data Warehousing, Oracle, Software Documentation, Business Intelligence, MS Project, Business Process, Systems Analysis, User Acceptance Testing, IT Management
Education
Purdue University 1983 — 1987
Bachelor of Applied Science (B.A.Sc.), Computer Software Engineering
Indiana University-Southeast 1989 — 1994
Master of Business Administration (M.B.A.), Business Administration and Management, General
Ivy Tech Community College 2011 — 2011
Real Estate Licensing, Real Estate
Humana 2012 - Present
Rivera Consulting LLC June 2007 - June 2011
Humana (Integrity Technology Careers) 2005 - 2007
ProMedia Group 1999 - 2003
ProMedia Group 1999 - 2003
Skills
SharePoint, .NET, SQL, SDLC, HTML, Microsoft Office, ASP.NET, Business Analysis, Java, Business Process, Databases, PL/SQL, Training, Integration, Visio, Troubleshooting
Education
Indiana University-Southeast 1994 — 1998
B.A./A.S., Business Administration, Spanish
Humana Inc. January 2014 - Present
The University of Kansas August 2013 - Present
Humana October 2011 - July 2013
Humana September 2009 - April 2012
Indiana University Southeast Math Lab January 2008 - September 2009
Skills
Financial Statements, Analytical Skills, Risk Management, Finance, Accounting, Microsoft Excel, Leadership, Time Management, PowerPoint, Investments, Financial Analysis, Analysis, Data Analysis, Budgets, Teamwork, Access, Microsoft Word
Education
Indiana University-Southeast 2011 — 2013
MS, Strategic Finance
Indiana University-Southeast 2008 — 2011
BS/BA/AA, Finance, Business Economics/Mathematics/Physics
Humana October 2014 - Present
Humana March 2013 - Present
Humana September 2008 - March 2013
Bob Evans June 2002 - August 2008
Sun Tan City September 2006 - February 2007
Education
Indiana University-Southeast 2008 — 2011
Bachelor of Science in Business, Marketing and Management
Ivy Tech Community College 2005 — 2007
Associate Degree, Business Administration
Exceptional Teens & Adults January 2014 - Present
RUSH TROWEL ENTERTAINMENT December 2008 - Present
Meek Rainey 2013 - 2013
Meek Rainey 2013 - 2013
PNC BANK August 2010 - 2012
ACTORS THEATRE August 2009 - May 2010
Humana April 2006 - January 2009
COUNTRYWIDE HOME LOANS January 2004 - December 2005
Providian Financial September 2001 - December 2003
Northern Kentucky University August 1997 - May 2001
Skills
Social Media, Social Networking, Marketing Strategy, Event Planning, Customer Service, Advertising, Promotions, Market Planning, Web Design, Press Releases, Organizational..., Newsletters, Target Marketing, Event Management, PowerPoint, Market Research, Coaching, Editing, Account Management, Program Management, Email Marketing, Time Management, Marketing, Public Relations, Sales, Recruiting, Outlook, Fundraising, Management, Strategic Planning, Sales Management, Marketing Communications, Leadership, Budgets, Public Speaking, Social Media Marketing, Direct Marketing, Facebook, Team Building, Project Management, Training, Online Marketing, Access, Microsoft Office, Microsoft Excel
Education
Indiana Wesleyan University 2004 — 2006
MBA, Business
Northern Kentucky University 1996 — 2001
BS Marketing, Marketing, Communications
Louisville Male Tradtional High School 1992 — 1996
Diploma, Math and Science
Humana August 2007 - Present
Humana 2005 - August 2007
AdminaStar Federal, Inc 2001 - 2005
Anthem 1994 - 1995
Skills
Medicare, Medicaid, Health Insurance, Managed Care, HIPAA, Insurance, Process Improvement, Healthcare Industry, Healthcare, Utilization Management, Claim, Healthcare Management, Strategic Planning, Medicare Part D, Data Analysis, Healthcare Information..., Disability Insurance, Pharmacy Benefit..., Health Policy, Management, Medical Coding, Revenue Cycle, Team Building, HMO, Network Development, Executive Management, Benefits Administration, Business Analysis, Leadership, Call Centers, Access, Informatics, Training, EMR, Underwriting, Long-term Care, Business Requirements, Visio, Actuarial Science, Quality Improvement, Analysis, Performance Improvement, Requirements Gathering, Software Documentation, SAS, EHR, Hospitals, Life Insurance, Vendor Management
Education
Indiana University-Southeast 1989 — 1993
Bachelor of Science (BS), Finance, General
Skaggs and Associates October 2013 - Present
Cumberland Valley Insurance Management, Inc. June 2012 - October 2013
CMD Health, Inc. January 2008 - June 2012
Humana May 2006 - January 2008
CHA Health January 2000 - May 2006
Health Alliance Plan - Detroit November 1994 - December 1999
American Community Mutual Insurance Company March 1985 - November 1994
Skills
Health, Dental, Benefits, Microsoft Office, Mentoring, Competitive Analysis, Word, PowerPoint, Hiring, Mergers, Operations Management, Management Consulting, Budgets, Dentistry, Microsoft Excel, Health Insurance, Leadership, Insurance, Strategic Planning, Management, Team Building, Life Insurance, Sales, Customer Service, Marketing
Education
Life Management Institute 1993 — 1995
Fellowship, Risk Managment
Indiana University-Purdue University at Indianapolis 1976 — 1980
Insurance & Risk Management
Humana April 2015 - Present
Humana December 2013 - Present
Westport Axle April 2013 - December 2013
Sprint Nextel October 2010 - April 2013
PwC June 2008 - August 2009
PNC January 2008 - June 2008
Skills
Microsoft Office, Customer Service, Research, Syteline ERP, Peachtree, Analysis, Finance, Accounting, Process Improvement, Financial Analysis, Accounts Payable, Human Resources, Microsoft Excel, Budgets
Education
Indiana University-Southeast 2015 — 2017
Master of Business Administration (MBA), Accounting and Finance
University of Louisville 2007 — 2012
Bachelor of Science (BS), Accounting
duPont Manual High 2003 — 2007
N/A, Business Administration and Management, General
East Washington School Corporation January 2008 - Present
Trover Solutions September 1999 - December 2004
Humana March 1992 - September 1995
Humana October 1990 - March 1992
Humana July 1987 - September 1990
Dairyland Healthcare Solutions August 1986 - August 1988
Skills
Educational Leadership, Teaching, Mathematics Education, Lesson Planning, Differentiated..., Classroom, Elementary Education, Tutoring, Curriculum Development, Educational Technology, Curriculum Design, Instructional Technology, Project Management, Training, System Installations, Budgets, Leadership, Strategic Planning, Customer Service, K-12, Public Speaking
Education
Indiana University-Southeast 2010 — 2012
Master's Degree, Masters in Educations, with Computer Technology License, 3.87
Indiana University-Southeast 2005 — 2008
Bachelor's Degree, Education with minors in math
Indiana University-Southeast 1982 — 1984
Associate's Degree, Computer and Information Sciences and Support Services
Jeffersonville High School 1978 — 1981
Humana August 2013 - Present
InnoVest Club June 2010 - June 2013
Spaid Nursing November 2009 - May 2010
New York & Company November 2008 - January 2010
Skills
Office Administration, Communication Skills, Team Leadership, Customer Service, Time Management, Organizational..., Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Communication, Supervision, Leadership
Education
Indiana University-Southeast 2008 — 2013
Bachelor's degree, General Studies; Minors in: Communications and Supervision
New Albany High School 2004 — 2008
Academic Honors Diploma
Humana October 2014 - Present
Humana September 2011 - October 2014
Humana June 2009 - September 2011
Humana October 2005 - June 2009
Humana April 2004 - October 2005
Cotton + Allen March 2001 - April 2004
McCauley Nicolas, CPAs & Advisors August 1992 - June 1998
Skills
Process Improvement, Health Insurance, Medicare, Managed Care, Medicare Part D, Medicaid, Commercial Insurance, Internal Audit, HIPAA, Healthcare Industry, Auditing, Sarbanes-Oxley Act, Insurance, Enterprise Risk..., Healthcare, Business Analysis, Strategic Planning, Management, Leadership, Team Building
Education
Indiana University-Southeast
Bachelor of Science (B.S.), Accounting
Floyd Central High School
Park Place Property Management, LLC August 2013 - Present
Humana November 2011 - Present
Humana October 2010 - November 2011
Humana June 2008 - October 2010
Jewish Hospital & St. Mary's Healthcare April 2007 - May 2008
Jewish Hospital & St. Mary's Healthcare January 2003 - April 2007
Skills
Cross-functional Team..., Performance Metrics, Operational Excellence, Process Improvement, Analytical Skills, Strategy, Leadership, Customer Service, Managed Care, Project Management, Healthcare, Medicare, Insurance, Program Management, HIPAA, Hospitals, Health Insurance, Management, Team Building, Contract Negotiation, Business Process, Access, Software Documentation, Training, Employee Benefits, Performance Improvement, Coaching, Six Sigma, Strategic Planning, Analysis, Outlook, Vendor Management, Customer Satisfaction, Data Analysis, Business Analysis, Change Management, Operations Management, Visio, Call Centers, Performance Management, Risk Management, Team Leadership, Business Process...
Education
Indiana Wesleyan University 2007 — 2009
MBA, Business Administration
Indiana Wesleyan University 2005 — 2007
BS, Business Administration
University of Louisville 1993 — 2002
Jefferson Community College 1991 — 1993
Associates, Business Administration
Single Stop January 2015 - Present
Single Stop USA September 2013 - January 2015
Center for Civic Literacy, IUPUI August 2012 - May 2013
Center for Service & Learning, IUPUI August 2011 - May 2013
AMPATH - American and Kenyan Medical School Consortium May 2012 - January 2013
Keep Indianapolis Beautiful, Inc. January 2001 - May 2012
Archdiocese of Indianapolis February 2010 - July 2011
Home of the Innocents, Inc. May 2009 - January 2010
Humana November 2008 - May 2009
M.I.R.A.C.L.E. Technical Institute August 2007 - August 2008
Skills
Non-profits, Volunteer Management, Public Speaking, Community Outreach, Event Planning, Fundraising, Program Development, Teaching, Grant Writing, Research, Curriculum Development, Fundraisers, PowerPoint, Microsoft Office, Adobe Creative Suite, Presentations, Prezi, Social Media, Networking, Public Administration, Employee Management, Employee Training, Strategic Planning, Communication, Proposal Writing, Report Writing, Relationship..., Relationship Management, Prospect Research, Nonprofits, Leadership, Social Services, Spanish, Program Management, Facebook, Marketing, Community Development, Program Evaluation
Education
Indiana University-Purdue University at Indianapolis 2011 — 2013
Master's degree, Public Affairs, Nonprofit Administration
Universitat Pompeu Fabra 2012 — 2012
Urban Development
University of Dayton 2001 — 2006
Bachelor of Arts (B.A.), Psychology
Assumption High School
Humana April 2015 - Present
Papa John's International January 2012 - February 2015
Papa John's International January 2011 - January 2012
Papa John's International August 2009 - January 2011
Papa John's International July 2007 - August 2009
Papa John's International May 2000 - July 2007
Skills
Customer Service, Android, Mobile Applications, Agile Methodologies, Microsoft Office, Software Development, SQL, Leadership, Management, E-commerce, Strategy, SDLC, Process Improvement
Education
Indiana University-Southeast 2000 — 2003
BS, Information System
Humana January 2014 - Present
Humana May 2012 - January 2014
Cooperative Managed Care Services July 2010 - May 2012
Skills
Problem Solving, Healthcare, Leadership, Microsoft Excel, SQL, Customer Service, Microsoft Office, Access, PL/SQL, Business Planning, Facilitators, Project Planning, Financial Analysis, Financial Reporting
Education
Indiana University-Southeast 2015 — 2018
Master of Business Administration (MBA), 4.0
University of Louisville 2005 — 2010
Bachelor of Science (BS), Actuarial Science
Floyd Central High School
Floyd Central High School
Floyd Central High School
Humana April 2015 - Present
Humana July 2014 - April 2015
Humana September 2013 - July 2014
Humana May 2012 - September 2013
Apple Retail September 2007 - May 2012
Magnolia Photo Booth Co. May 2009 - January 2012
WAVE 3 TV 2007 - 2009
Skills
Social Media, Mac, iWork, Photoshop, iLife, Social Networking, Facebook, Video Editing, Mac OS X, Public Relations, Healthcare Information..., Sales Operations, Group Dynamics, Instructor-led Training, Human Resources, Onboarding, New Hire Orientations, Employee Engagement, Employee Relations, Organizational..., Conflict Management, Conflict Resolution, OS X, Customer Service, Journalism, Sales, Employee Training, Employee Benefits, Training, Troubleshooting, Hiring, Microsoft Office, Team Building, Team Leadership, Resume Writing, Time Management, Leadership, Management, Communication
Education
Sullivan University 2012 — 2014
Master of Science (MS), Human Resources Management and Services
Indiana University-Southeast 2005 — 2009
Journalism, Social Science
Silver Creek
Humana July 2012 - Present
Ivy Tech Community College August 2010 - Present
Humana January 2011 - July 2012
Humana August 2008 - January 2011
Humana December 2007 - August 2008
Skills
Process Improvement, Business Analysis, PMO, Project Management, Software Project..., Project Portfolio..., Vendor Management, Visio, Program Management, Insurance, Requirements Analysis, Requirements Gathering, MS Project, Health Insurance, Business Process..., Change Management, SharePoint, Management, Training
Education
Indiana University-Southeast
Bachelor's degree
Humana December 2013 - Present
Jeb Advertising April 2013 - December 2013
1-800-GOT-JUNK? May 2012 - May 2013
Worldwide Flight Services March 2009 - September 2011
American Airlines September 2008 - March 2009
ExpressJet Airlines May 2004 - September 2008
Skills
Microsoft Excel, SAS, SQL, Data Analysis, Analysis, Customer Service, Strategic Planning, Process Improvement, Team Building, Microsoft Office, Financial Analysis, New Business Development, Access
Education
Indiana University-Southeast 2013 — 2015
Master of Business Administration (M.B.A.)
University of Kentucky 2008 — 2011
Bachelor of Arts (B.A.), Economics
Heartland Payment Systems September 2012 - Present
Heartland Payment Systems April 2012 - December 2012
Heartland Payment Systems April 2008 - June 2012
Heartland Payment Systems June 2005 - April 2008
Dairy Mart January 2003 - June 2005
Humana January 1999 - January 2003
Skills
Payment Card Processing, Payment Systems, Credit Cards, Electronic Payments, Merchant Services, Mobile Payments, Cards, Management, Debit Cards, Payments, Training, Strategic Partnerships, Account Management, B2B, Call Centers, Call Center, POS, Loyalty Programs, Payment Gateways, E-payments, PCI DSS, Credit, Software Documentation, Customer Retention, E-commerce, Financial Services, Payment Industry, Technical Support, Payment Services, Integration, Transaction Processing, Banking, Customer Service, EMV, POS Solutions
Education
Indiana University-Southeast 2004 — 2006
Computer Science
Parkway North Sr High School 1991 — 1995
Visionworks of America August 2009 - Present
Humana August 2008 - April 2009
Crowne Plaza® Hotels & Resorts March 2007 - July 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, Management, Sales, PowerPoint, Leadership, Team Building, Microsoft Excel, Marketing, Time Management, Data Entry, Training
Education
Indiana University-Southeast
Communications, Sophomore
Humana April 2014 - Present
MHN April 2013 - November 2013
Molina Healthcare January 2012 - January 2013
Skills
Team Building, PowerPoint, Strategic Planning, Sales, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service
Education
Indiana University-Purdue University at Indianapolis
PharMerica August 2015 - Present
PharMerica June 2013 - August 2015
Real Property Title Company July 2009 - June 2013
Humana September 2012 - December 2012
Skills
Customer Satisfaction, Customer Service, Event Planning, Business Operations..., Communication, Multi Tasking, Excel, Team Leadership, Building Relationships, Interpersonal Skill, Accounts Payable, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Access, Accounts Receivable, Detailed Organization, Fast Learner, Problem Solving, Analytics, Marketing, InDesign, Teamwork, Management, Customer Experience..., Advertising, Public Relations, Outlook, Market Research, Accounting, Operations Management, Time Management, Public Speaking, Relationship Building
Education
Indiana University Southeast 2008 — 2012
Bachelor of Science Degree, Marketing & Management
Indiana University-Purdue University at Indianapolis 2007 — 2008
Passport Health Plan April 2015 - Present
RxCrossroads August 2012 - Present
Beacon Health Strategies March 2014 - April 2015
Humana October 2006 - April 2010
Skills
Sales Operations, Managed Care, Customer-focused Service, Retail Sales Experience, Pharmacy Benefit..., Marketing, Public Speaking, Customer Service, Patient Advocacy, Healthcare, Medicare, Healthcare Industry, Healthcare Reimbursement, HIPAA, Medical Coding, ICD-9, Medical Terminology, Pharmacy, Health Insurance, Pharmacueticals, Vaccines, Patient Safety, Benefits Administration, Training, Biotechnology, Pharmaceutical Industry, Databases, Provider Relations, Claims Resolution, Behavioral Health
Education
Indiana University-Southeast 2011 — 2013
Bachelor of Applied Science (BASc), Social Sciences
Sullivan University 2010 — 2011
Associate of Science (AS), Business, Management, Marketing, and Related Support Services
Humana June 2012 - Present
Humana Military Healthcare Services June 2008 - June 2012
Education
Indiana University-Southeast 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Louisville 2003 — 2006
Bachelor of Science in Business Administration, Accounting
Jefferson Community College 1999 — 2003
Associate's degree, Accounting
Humana February 2014 - Present
Humana July 2011 - February 2014
Cheddar's Casual Cafe January 2009 - July 2011
Skills
Customer Service, Time Management, Microsoft Excel, Data Entry, Teamwork, Customer Satisfaction, Team Building, Leadership, Critical Thinking, Facebook
Education
Indiana University-Southeast 2008 — 2014
Bachelor of Arts (B.A.), Human Resources Management and Services
Humana January 2014 - Present
Humana March 2008 - December 2013
Skills
Healthcare Management, Leadership, Project Management, Problem Solving, Communication, Microsoft Excel, Microsoft Word, Microsoft Office, Program Management
Education
Spalding University 2009 — 2011
Bachelor of Science (BS), Business Administration and Management, General
Indiana University-Southeast 2007 — 2009
Associate of Science (A.S.), Business Administration and Management, General
Humana February 2014 - Present
ZirMed October 2012 - January 2014
ZirMed March 2010 - October 2012
ZirMed September 2008 - March 2010
ZirMed May 2007 - September 2008
IKON Office Solutions December 2004 - September 2006
IKON Office Solutions April 2004 - December 2004
Skills
Process Improvement, Salesforce.com, Healthcare Information..., Project Management, Software Documentation, SDLC, SharePoint, Leadership, Product Management, Sales, SaaS, Business Analysis, Quality Assurance, Training, Healthcare, Sales Operations, Program Management, Cross-functional Team..., Management, Enterprise Software, Analysis, Team Building, PMP, Project Planning, Databases, Visio, Vendor Management
Education
Project Management Institue, PMI 2013 — 2013
Project Management Professional PMP Certification, Project Management
Indiana University—Purdue University Fort Wayne 1999 — 2002
Bachelors, Organizational, Leadership, Supervision
Indiana University—Purdue University Fort Wayne 1997 — 1999
Associates, Business Management
Project Management
Humana October 2011 - Present
Brown Mackie College October 2009 - October 2011
Brown Mackie College October 2008 - September 2009
New York Life Insurance Company May 2008 - September 2008
Bullitt County Board of Education August 2005 - May 2008
Skills
Admissions, Resume Writing, Customer Service, Fundraising, Sales, Public Speaking, Higher Education, Event Planning, Interpersonal..., Microsoft Office, Student Affairs, Curriculum Design, Strategic Planning, PowerPoint, E-Learning, Microsoft Word, Recruiting, Nonprofits, Curriculum Development, Social Networking, Adult Education, Distance Learning
Education
Argosy University 2010 — 2011
Management
Indiana University-Southeast 2000 — 2005
Bachelor's, Secondary Education
Silver Creek High School
Humana January 2015 - Present
Commonwealth of Kentucky May 2011 - January 2015
JP Morgan Chase November 1996 - September 2009
JPMorgan Chase / Bank One September 1996 - September 2000
Skills
Project Management, Process Improvement, Project Planning, Business Analysis, Risk Management, Vendor Management, Leadership, SDLC, Analysis, Team Building, Management, Project Portfolio..., Requirements Analysis
Education
Indiana Wesleyan University
Computer Science
PMI
Humana August 2015 - Present
Humana November 2012 - Present
HumanaVitality January 2011 - November 2012
Humana June 2007 - March 2011
Humana, Inc June 2005 - June 2007
Kentucky Air National Guard October 1998 - December 2006
Kindred Healthcare December 2003 - June 2005
Skills
Business Analysis, Team Management, Change Management, Vendor Management, Management, Requirements Analysis, Consulting, Healthcare, Project Management, Business Process..., PMP, Program Management, SDLC, Leadership, Budgets, Information Technology, Cross-functional Team..., Requirements Gathering, Health Insurance, Strategy, PMO, Process Improvement, Healthcare Information..., Analysis, IT Management, Project Portfolio..., Business Intelligence
Education
Indiana University-Southeast 2009 — 2013
MBA
University of Louisville 2000 — 2004
CIS, Bachelor of Science in Business Administration
Crivits and Associates January 1998 - Present
TEKsystems January 2012 - May 2015
TEKsystems May 2010 - 2012
Army Corp of Engineers May 2007 - March 2009
Bank of America 2006 - 2007
Sapphire Technology 2005 - 2007
Norton Healthcare 2005 - 2005
humana 1999 - 2000
Ford 1998 - 1999
GE 1997 - 1998
Skills
Servers, Security, Information Technology, Unix, CISSP, Disaster Recovery, ITIL v3 Foundations..., Oracle, VMware, Active Directory, Windows Server, Microsoft SQL Server, Cisco Technologies, Network Security, Firewalls, Network Administration, System Administration, Data Center, Security+, Server +, Formal CISCO academy..., CCNA, Virtualization, VPN, VMware ESX, Cloud +, MSSQL, Relational Databases
Education
Indiana University-Southeast 2006 — 2006
MSSF, Masters Program for Business
McKendree University 2001 — 2004
BS, CIS
Ballard High School
Ballard High School
Humana October 2010 - Present
Humana December 2007 - Present
Western & Southern Financial Group November 2005 - December 2007
Integrity Life (Subsidary of Western Southern Financial Group), Louisville, KY August 2000 - November 2005
Papa John’s International, Inc., Louisville, KY July 1999 - August 2000
Dey Systems, Inc.- Name has changed to Deyta, Inc., Louisville, KY December 1994 - July 1999
Skills
Microsoft SQL Server, Agile Methodologies, C#, jQuery, PL/SQL, Java, SDLC, .NET, Business Intelligence, JavaScript, SQL, Testing, Oracle, Unix, HTML 5, jQuery Mobile, Scrum, Objective-C, Sybase, Mobile Applications, ASP.NET MVC, Swift
Education
Indiana University-Southeast 1991 — 1996
Bachelor of Science (B.S.), Computer Science
Rawlings Company November 2007 - Present
Humana October 2005 - 2007
UFPC October 1999 - October 2005
Education
Indiana University—Purdue University Fort Wayne 1993 — 1996
Humana
Skills
Oracle Applications, Oracle E-Business Suite
Education
Indiana University-Southeast 2000 — 2002
Epic Insurance Solutions November 2014 - Present
Insuramax July 2004 - October 2014
Humana 1986 - 1997
Skills
Health Insurance, Workers Compensation, Insurance, Commercial Insurance, Disability Insurance, Strategic Partnerships, Self-funded Plans, Business Planning, Healthcare Reform, Health and Wellness..., PPACA, Claims Projection and..., Negotiation, New Business Development, Executive Benefits, Medical Cost Containment, Labor Relations and..., Public Speaking, Board Development, Non-profit Volunteer, Risk Management, Health Care Reform, Self-funded, Health Savings Accounts, Professional Liability, Brokers, Employee Wellness, Property & Casualty..., Underwriting, Liability, General Insurance, Legal Liability, Group Insurance, D&O, Term Life Insurance, Ancillary Benefits, Voluntary Employee..., Vision Insurance, Life Insurance, Long-term Care, Umbrella Insurance, Employee Benefits, Medicare, Accident, Commercial Lines, Claim, Homeowners, Flexible Spending..., Supplemental Health, Strategic Planning
Education
Indiana University-Southeast
Northwest Bible College
Humana June 2014 - Present
Humana September 2011 - June 2014
Humana January 2008 - September 2011
Skills
Medicare, Process Improvement, Insurance, Financial Analysis, Team Building, Strategic Planning, Health Insurance, Management, Employee Benefits, Healthcare, Leadership, Managed Care, Underwriting, Life Insurance, Budgets
Education
Indiana University-Southeast
Humana November 2013 - Present
Humana August 2012 - November 2013
Humana September 2008 - November 2011
Humana July 2006 - September 2008
Skills
Process Improvement, SDLC, PMP, Project Portfolio..., Vendor Management, Program Management, Project Management, PMO, Software Project..., MS Project, Visio, Cross-functional Team..., Integration, Quality Assurance, Leadership, Management, Business Intelligence, Strategy, Software Documentation, Agile Methodologies, Project Planning, Strategic Planning, SharePoint, Project Delivery, ERP, Business Process..., Budgets, Requirements Analysis, Requirements Gathering, Proposal Writing, IT Strategy, Change Management, IT Management, Resource Management, Analysis, Business Requirements, Business Process, Agile Project Management, Business Development, Human Resources, Risk Management, Information Technology, CRM, Six Sigma, Waterfall, Data Analysis
Education
Indiana Universtity- Southeast 2012 — 2013
Master Certificate of Interdisciplinary Studies, Organizational Leadership
Indiana University-Southeast 2011 — 2012
Bachelors, Liberal Arts and Sciences, General Studies and Humanities
ATA 1999 — 2001
MCSD, Information Technology
Humana July 1998 - Present
Skills
Health Insurance, Process Improvement, Managed Care, Medicare, Insurance, Employee Benefits, Leadership, Vendor Management, Healthcare, HIPAA, Program Management, Call Centers, Strategic Planning, Team Building
Education
Indiana University-Southeast 1992 — 1996
Humana Inc August 1996 - Present
Humana 2001 - 2009
Skills
Managed Care, Account Management, Health Insurance, Employee Benefits, Team Building, Insurance, Disability Insurance, Process Improvement, Cross-functional Team..., Medicare, Strategic Planning, Underwriting, Healthcare, Leadership, Data Analysis, Strategy, Brokers, HMO, Vendor Management, Health Savings Accounts, Customer Service, Claim, Self-funded, Sales, Call Centers, Provider Relations, Disease Management, HIPAA, Health Policy, Life Insurance, Term Life Insurance, Long-term Care, Healthcare Industry, Health Care Reform, Medicare Part D, PPO
Education
Indiana University-Southeast
Humana August 2006 - Present
Ky. Air National Guard 2007 - 2013
Colgate Palmolive August 2004 - May 2005
Skills
Access, Active Directory, Business Analysis, Call Centers, Lotus Notes, Process Improvement, Project Management, SDLC, SharePoint, Software Documentation, Troubleshooting, Vendor Management, Visio, Windows 7, Team Building, Microsoft Office, Customer Service
Education
Indiana University-Southeast 2000 — 2006
Bachelor's degree, Computer and Information Systems Security/Information Assurance
The Surgery Center of Indianapolis, LLC January 2013 - March 2014
PODIATRY ASSOCIATES OF IN PC September 2009 - November 2013
Humana 2009 - June 2010
The HealthCare Group January 1996 - November 2007
The HealthCare Group October 1994 - January 1996
Healthsource Indiana, Inc. June 1993 - October 1994
TAKECARE, INC. May 1992 - June 1993
Lincoln Financial Group March 1991 - May 1992
Skills
PPO, Process Improvement, Analysis, Insurance, Employee Benefits, Team Leadership, Claim, Medicaid, Leadership, Training, Medicare, Managed Care, HMO, HIPAA, Healthcare, Health Insurance, Employee Training, Policy, Provider Relations, Human Resources, Business Planning, Management
Education
Indiana University-Purdue University at Fort Wayne
Bachelor of Science (BS), Business Administration and Management, General
Advanced Solutions September 2013 - Present
Humana September 2012 - December 2012
Bisig Impact Group July 2011 - October 2012
McCann Erickson January 2006 - July 2011
Potash Advertising December 2003 - December 2005
Stage One January 2002 - December 2003
Louisville Public Media May 2001 - January 2002
Skills
Advertising, Marketing Communications, Social Media Marketing, Integrated Marketing, Media Buying, Media Planning, Marketing Strategy, Direct Mail, Email Marketing, Brand Development, Mobile Marketing, Public Relations, Digital Strategy, Copywriting, Online Marketing
Education
Indiana University-Southeast 1995 — 2002
Bachelor of Arts, Marketing / Advertising
United Concordia September 2006 - Present
First Pacific Corporation July 1999 - December 2003
Humana July 1997 - July 1999
Dental Network of America January 1995 - July 1997
Winnebago County January 1987 - July 1989
Skills
Dentistry, Benefits Administration, Employee Benefits, Underwriting, Property & Casualty..., Provider Relations, Long-term Care, Claim, Health Savings Accounts, Term Life Insurance, Medicare, Managed Care, Disability Insurance, Health Insurance, Insurance, Life Insurance, Workers Compensation, Healthcare, Brokers, HIPAA, Public Speaking, Training, Customer Service, Dental Insurance, Government
Education
Indiana University-Purdue University at Fort Wayne 1990 — 1991
Bachelor of Science Dental Hygiene Education, Dental Hygiene Education
Lake Land College 1983 — 1985
Associates Applied Science, Dental Hygiene
General Electric January 2000 - Present
Humana July 1987 - June 1988
Skills
Sales Operations, Account Management, Budgets, Competitive Analysis, Key Account Management, Sales, New Business Development, Contract Negotiation, Customer Satisfaction, Direct Sales, Cross-functional Team..., Product Marketing, Salesforce.com, Business Development, Selling, Sales Management, Pricing
Education
Indiana University-Southeast 1982 — 1987
Bachelor of Science, Business Administration
Indiana University-Southeast
Humana January 2015 - Present
Humana July 2012 - January 2015
Humana October 2010 - July 2012
Humana February 2008 - October 2010
Skills
Employee Benefits, Health Insurance, Human Resources, Medicare, Recruiting, Managed Care, Process Improvement, Insurance, Temporary Placement, Benefits Administration, HIPAA, Employee Relations, Healthcare, College Recruiting, Onboarding, Cold Calling, Leadership, Applicant Tracking..., Customer Service, Deferred Compensation, HRIS, Training, Team Building, Long-term Care, Internet Recruiting, Talent Acquisition, Taleo, Resume Writing, Interviews
Education
Indiana University-Southeast 1999 — 2003
B.A., Psychology
Humana August 2013 - May 2015
CNO Financial Group May 2013 - August 2013
BMO Harris Bank March 2012 - December 2012
Brooks Brothers July 2009 - October 2009
Circuit City November 2006 - August 2007
Carmel High School August 2005 - July 2007
Skills
Actuarial Science, Analysis, SAS, Microsoft Office, Critical Thinking, Programming, Access, SQL, Teamwork, Adobe Creative Suite, Project Management, JavaScript, VBScript, SAS Programming, VBA, Visual Basic, Java, C, Linux Server, Apache, MySQL, PHP, Microsoft Excel, Persuasion, Social Skills, Motivation, Research, Confidentiality, Leadership, Public Speaking, HTML + CSS
Education
Wabash College 2007 — 2011
B.A
Indiana University-Purdue University at Indianapolis 2012 — 2012
Non-Degree
Humana September 2014 - Present
Trover Solutions December 2013 - July 2014
Trover Solutions July 2011 - December 2013
Trover Solutions January 2009 - July 2011
Trover Solutions April 2007 - January 2009
Trover Solutions March 2005 - April 2007
Skills
Insurance, Visio, Team Building, Call Center, Crystal Reports, Business Analysis, SDLC, Scope Management, Project Management, Access, Team Leadership, Software Documentation, Strategic Planning, SharePoint, Process Improvement, Call Centers
Education
Indiana Wesleyan University 2007 — 2010
Bachelor of Science (B.S.), Management
University of Louisville 1989 — 1993
Fine Arts
Humana System Support ClerkLouisville Water Company2002 - 2007
Education
Indiana University-Southeast 1997 — 2004
BA, Psychology
Indiana University-Southeast 1997 — 2004
AS, Business Administration
Humana August 2012 - Present
Firstsource Solutions May 2008 - July 2012
Skills
Account Reconciliation, Accounting, Tax, Sarbanes-Oxley Act, Process Improvement, Outsourcing, Financial Reporting, Financial Analysis, Auditing, Accounts Receivable, Accounts Payable
Education
Indiana University-Southeast 2010 — 2013
Master's degree, Strategic Finance
Indiana University-Southeast 2003 — 2007
Bachelor's degree, Accounting
Providence High School
Humana May 2006 - May 2008
Jewish Hospital & St. Mary's HealthCare January 1990 - November 2006
Jewish Hospital & St. Mary's HealthCare May 1976 - October 1989
Education
Indiana University-Southeast 1968 — 2000
BS, General Studies
Indiana University-Southeast 1974 — 1976
ADN, Nursing
Anthem, Inc. March 2015 - Present
Anthem, Inc. August 2014 - February 2015
Allstate December 2013 - August 2014
Seven Counties Services July 2012 - December 2013
Essence Healthcare February 2010 - December 2010
Humana April 2009 - February 2010
Humana August 2007 - April 2009
Skills
Customer Service, Health Insurance, Employee Training, Technical Support, Access Database, Information Technology, Graphic Design, Web Design, Healthcare Information..., Job Aids, Technical Training, HTML, Access, Training, Management, Call Centers, CRM, Insurance, Employee Benefits, Microsoft Excel, Healthcare, Medicare, Analysis, Claim, Outlook, Dreamweaver, Public Speaking, Image Editing, Adobe Acrobat, Creative Problem Solving, Telephone Skills
Education
Indiana Wesleyan University 2015 — 2017
Bachelor of Business Administration (BBA), Healthcare Administration
Sullivan University 2013 — 2014
Associate of Science (A.S.), Business Administration and Management, General
Fern Creek Traditional High School 2001 — 2005
High School Diploma, Marketing
Humana August 2015 - Present
Humana April 2014 - August 2015
Humana April 2013 - April 2014
Humana March 2012 - April 2013
Firstsource Solutions, USA November 2009 - March 2012
Dahlgren & Associates March 2009 - October 2009
Skills
Financial Accounting, Financial Reporting, Budgets, Medicare Advantage, Medicare/Medicaid..., Medicare, Medicare Part D, Medicare Prescription..., Accounts Receivable, Accounting, Auditing, Account Reconciliation, Microsoft Excel, Financial Analysis, Access, Data Analysis, QuickBooks, Sarbanes-Oxley Act, GAAP, Insurance, Accounts Payable, Microsoft Word, General Ledger, Outlook, Health Insurance, Teamwork, Strategic Planning, PowerPoint, Research, Financial Planning, Business Analysis, Non-profit Volunteering, Finance, Process Improvement, Analysis, Microsoft Office
Education
Indiana University-Southeast 2010 — 2013
Bachelor's Degree, Accounting
University of Kentucky 1999 — 2005
Bachelor of Arts, History/Music
Humana August 2011 - Present
AEGON June 1995 - August 2011
Skills
GAAP, Financial Analysis, Sarbanes-Oxley Act, Insurance
Education
Indiana University-Southeast 1999 — 2002
MBA, Business Administration
University of Louisville 1995 — 1999
BS, Accounting
Aetna October 2011 - Present
Coventry Health Care October 2011 - December 2013
Humana August 2008 - October 2011
Humana August 2008 - December 2010
Skills
Process Improvement, Financial Analysis, Financial Reporting, Financial Modeling, Financial Accounting, Financial Risk, Business Strategy, Due Diligence, Timely Decision Making, Timely Execution, Always Punctual, Healthcare, Medicaid Managed Care, Microsoft Excel, Microsoft Office, Oracle
Education
University of Louisville 2010 — 2011
Bachelors, Accounting
Indiana University-Southeast 2007 — 2009
MBA, Business
University of Kentucky 2001 — 2005
Bachelors, Finance and Decisions Sciences and Information Systems
Humana December 2012 - Present
Medco March 2009 - December 2012
Medco Health Solutions April 1999 - December 2012
Mercy Hospital August 1997 - April 1999
Skills
Pharmacists, PBM, Dispensing, Disease Management, Diabetes, Pharmaceuticals, Pharmacovigilance, Pharmacy Benefit..., Medication Therapy..., Pharmacy, Pharmacy Automation, Clinical Pharmacology, Clinical Pharmacy, Pharmaceutical Industry, Patient Counseling, Managed Care, Pharmacy Practice
Education
University of Cincinnati 1993 — 1997
BS, PHARMACY
Indiana University-Purdue University at Indianapolis
Humana January 2011 - Present
RUDD Equipment January 2008 - December 2010
Caesars Indiana June 2006 - February 2008
American Steel Cord May 2004 - February 2006
American Steel Cord August 2000 - May 2004
Skills
SDLC, Business Analysis, Business Intelligence, Requirements Gathering, Project Management, Oracle E-Business Suite, Microsoft Office, Microsoft Exchange, A/S 400, Kofax, Toad, PL/SQL, Active Directory, Windows Server, VMware, Windows 7, Windows XP Pro, Symantec Endpoint..., Norton Ghost, DHCP, Visual Basic, MS Project, Visio, Unix, Agile Methodologies, Version One, Troubleshooting, Research, Documentations, Access, Databases, Documentation
Education
Indiana University-Southeast 2004 — 2009
Bachelor of Science, Information and Operations Management
Humana September 2002 - Present
HCC Insurance July 1999 - August 2002
HCC Insurance Holdings, Inc. June 1998 - June 1999
AEGON Americas June 1993 - June 1998
PricewaterhouseCoopers 1987 - 1993
Skills
Financial Reporting, Budgets, Finance, Insurance, Accounting, Risk Management, Financial Analysis, Process Improvement, Strategic Financial..., Sarbanes-Oxley Act, Health Insurance
Education
Indiana University-Southeast 1982 — 1986
Bachelor of Science (BS), Accounting
Indiana University-Southeast
Master of Business Administration (MBA)
Humana 2014 - Present
Lutheran Health Network Home Healthcare. January 2012 - November 2014
Skills
Nursing, Hospitals, ACLS, Critical Care, Healthcare, Healthcare Management, Patient Education, BLS, Home Care, Medical-Surgical
Education
Indiana University—Purdue University Fort Wayne 1988 — 1992
Nursing, Registered Nursing/Registered Nurse
Kindred Healthcare December 2000 - Present
Humana September 1995 - December 2000
Skills
.NET, Microsoft SQL Server, SQL, T-SQL, SSRS, Crystal Reports, Silverlight, Web Development, Web Services, Database Design, Windows, Microsoft Certified..., Microsoft Certified..., Software Documentation, Client/server, SDLC, Visual Basic 5.0/6.0, Visual C#, EMR, Healthcare Management, Medicare, SSIS
Education
Indiana University-Southeast 1992 — 1996
Bachelor of Science (BS), Computer Science
Humana November 2013 - Present
Humana December 2011 - November 2013
Humana June 2007 - December 2011
Humana October 2005 - June 2007
Humana May 2005 - October 2005
Humana August 2004 - May 2005
Dixie Warehouse Services April 1999 - January 2004
UPS January 1999 - July 1999
Skills
VBA, MS PowerPoint, MS Access, MS Excel, Adobe Illustrator, MS Visio, SQL, Adobe Premiere Pro, Oracle PL/SQL Developer, Requirements Gathering, Interdepartmental..., Leadership, Associate Coaching, Peer Training, Process Development, Process Documentation, Budgeting, Salary Planning, Staffing
Education
Indiana University-Southeast
Master of Business Administration (M.B.A.)
Indiana University-Southeast
Bachelor of Science in Business, Marketing
Humana November 2010 - Present
Alternative Services-Northeast, Inc. September 2008 - August 2010
Crossroad Children's Home May 2005 - August 2008
Education
Indiana University-Purdue University at Fort Wayne 2000 — 2006