Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Humana August 2014 - Present
Silpada Designs October 2011 - Present
Department for Children and Families September 2013 - August 2014
Kansas Department for Children and Families (DCF) April 2007 - August 2014
Hastings Regional Center January 2006 - January 2007
St. Monica’s January 2005 - November 2006
Region V Systems January 2005 - January 2006
Visinet Inc January 2003 - January 2005
Skills
Network Marketing, Retail, Customer Service, Coaching, Sales, Event Planning, Marketing, Direct Sales, Training, Home Based Business, Social Networking, Recruiting, Public Speaking, Social Media, Leadership Development, Small Business, Strategic Planning, Gifts, Adolescents, Mental Health, Case Management, Community Outreach, Conflict Resolution, Crisis Intervention, Leadership, Nonprofits, Public Relations, Social Media Marketing, Social Services, Therapists, Treatment, Volunteer Management
Education
University of Nebraska at Omaha 2004 — 2006
BSSW, Social Work
University of Nebraska-Lincoln 2001 — 2004
Sociology
Humana January 1999 - Present
Skills
User Acceptance Testing, Test Planning, Insurance, System Testing, Test Cases, SDLC, Quality Center, Requirements Gathering, Requirements Analysis, Regression Testing, Integration Testing, System Integration..., Business Analysis, Analysis, Toad, JCL, Business Requirements, End-to-end Testing, Test Execution, Systems Analysis, Waterfall, EDI, SQL, Oracle PL/SQL Developer, HIPAA, Business Process..., Process Improvement, Program Management, SharePoint, Vendor Management, Visio
Education
University of North Carolina at Asheville
Bachelor of Business Administration, Management Information Systems, General
PartnerRe (Health Division) July 2014 - Present
Avera Health January 2012 - June 2014
Dean Health Plan January 2007 - January 2012
Principal Financial Group August 2005 - August 2006
Humana February 2002 - July 2005
Health Net 2000 - 2001
New West Health Services 1997 - 2000
First Interstate Bank 1993 - 1994
FHP Healthcare 1992 - 1993
Skills
Employee Benefits, Risk Management, Claim, Managed Care, Leadership, Analysis, Healthcare, Reinsurance, Insurance, Brokers, New Business Development, Sales, Budgets, Financial Risk, Actuarial Science, Financial Analysis, Risk Analytics, Disability Insurance, Management, Medicare, Health Care Reform, Medicaid, HIPAA, Health Policy, HMO, Self-funded, Healthcare Consulting, Healthcare Industry, Revenue Cycle, Benefits Administration, Business Analysis, Strategic Planning, Hospitals, Pricing, Finance, Healthcare Information..., Health Savings Accounts, Medical Terminology, Process Improvement, Medical Compliance, Utilization Management, Physician Relations, Provider Relations, Healthcare Management, PPO, Financial Reporting, Financial Modeling, Strategic Financial..., Human Resources, Health Insurance
Education
The University of Montana 1990 — 1992
MPA, Public Administration (Health Policy)
Groveton High School
Virginia Polytechnic Institute and State University - Pamplin College of Business
Bachelor of Science, Business Administration - Finance
Macro Intgegrations November 2013 - Present
Lincoln Financial Group January 2013 - July 2013
Lockheed Martin October 2011 - May 2012
Lockheed Martin Information Technology March 2010 - October 2011
Mercer 2007 - 2009
Humana 2006 - 2007
Smoothstone IP Communications 2005 - 2006
General Electric 1999 - 2005
National Processing Company 1993 - 1999
Skills
SDLC, Software Documentation, Project Management, Leadership, Management, Quality Assurance, Project Planning, Six Sigma, Telecommunications, Budgets, Human Resources, Networking, Customer Service, PMO, Sales
Education
University of North Carolina at Greensboro
BS, Fashion Merchandising
EverBank October 2014 - Present
Experis July 2014 - October 2014
TEKsystems March 2014 - June 2014
Bank of America January 2011 - July 2013
Bank of America July 2005 - January 2011
Bank of America April 2002 - July 2005
Citi October 2001 - March 2002
Bank of America October 1998 - October 2001
Humana 1990 - September 1998
Skills
Banking, SDLC, Risk Management, Retail Banking, Leadership, Financial Services, Strategic Planning, Customer Service, Relationship Management, Project Management, Business Analysis, Loans, Vendor Management, Change Management, Credit Cards, Process Improvement, Management, Team Management, Payments, Credit Risk, Financial Analysis, Call Centers, Business Process..., Commercial Lending, Credit, Operational Risk..., Commercial Banking, Portfolio Management, Financial Risk, Cross-functional Team..., Strategy, Software Documentation, Governance, Contract Negotiation, Six Sigma, Quality Assurance, Project Portfolio..., Training, Project Planning, Sourcing, IT Strategy, Finance, Business Process, Negotiation, Analysis, CRM, Mergers & Acquisitions, Analytics, Outsourcing, Program Management
Education
University of North Florida 1993 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Humana June 2013 - Present
Covenant Hospice March 2009 - May 2013
Money.net 2003 - 2005
Dow Jones News/ CBS Marketwatch 2000 - 2003
Skills
Event Planning, Non-profits, Volunteer Management, Volunteer Recruiting, Community Outreach, Community Development, Nonprofits, Public Relations, Public Speaking, Fundraising, Donor Recognition, Event Management, Project Management, Health Insurance, Life Insurance, Employee Benefits, Medicare, Sales, Team Building, Healthcare
Education
University of North Carolina at Chapel Hill 1995 — 1998
BS Psychology
Page High School- Greensboro, NC 1993 — 1995
Humana 2009 - Present
Humana January 2008 - Present
Oppenheimer & Co. February 2002 - November 2008
Redwood Systems December 1999 - February 2002
Skills
Team Building, Strategic Planning, Customer Service, Leadership, Sales, Employee Benefits, Management, Marketing, Marketing Strategy
Education
University of North Texas 1984 — 1988
Bachelor of Business Administration (BBA), Marketing
Duncanville High School 1980 — 1984
Humana October 2014 - Present
Syntel June 2011 - October 2014
Cross-Tab Marketing Services January 2011 - June 2011
Motilal Oswal Financial Services Ltd September 2008 - December 2010
Skills
ASP.NET MVC, Microsoft SQL Server, ASP.NET, ASP.NET AJAX, Java, CSS Javascript, .NET, Software Development, jQuery, Web Development, Agile Methodologies, MVC, Visual Basic, ASP, PL/SQL
Education
University of Mumbai 2002 — 2007
Bachelor's degree, Mechanical Engineering
Raja Shivaji Vidyalaya
Humana January 2014 - Present
Concentra May 2012 - December 2014
Acclivus June 2004 - May 2012
Todays Staffing 2003 - 2004
Daisytek 2002 - 2003
Skills
Sales, Sales Coaching, Sales Leadership..., Sales Trainings, Negotiation, Sales Presentations, Performance Measurement, Talent Developer, Sales Performance, High Performance Sales..., Territory Management, Time Management, Strategic Sales Plans, CRM, Change Management, Leadership, Selling, Training, Solution Selling, Program Management, Sales Operations, Sales Management, Sales Process, Coaching, Team Building, Management, Performance Management, Account Management, Customer Retention, Leadership Development, Strategic Planning, Performance Improvement, Public Speaking, Customer Service, New Business Development, Process Improvement, Marketing Strategy, Project Management, Exceptional mentor &..., Needs Analysis, Selling Skills, Instructional Design, Executive Coaching, Training Delivery, Blended Learning, Strategy, Business Development, Cold Calling, Direct Sales, Employee Training
Education
University of Nebraska-Lincoln
BA, Communication Studies
Martin Luther Prep School
Humana April 2013 - Present
Humana June 2011 - April 2013
Borders Group January 2007 - April 2011
Scholz & Friends April 2008 - August 2008
Von Bergen's Country Market October 2005 - January 2007
Skills
Retail, Microsoft Office, Supervisory Skills, Event Management, Analysis, Data Analysis, Auditing, Internal Audit, External Audit, Customer Service, Compliance, Computers
Education
University of Nebraska-Lincoln 2007 — 2010
Bachelors Degree of Arts, History and English
Marian Central Catholic High School 2004 — 2007
High School Diploma
PayRight Health Solutions, LLC February 2010 - Present
Bridgeway Health Strategies June 2010 - Present
hCentive, Inc. May 2010 - 2011
Canopy Financial November 2009 - February 2010
Coventry Health Care August 2004 - October 2009
Intracorp/CIGNA Health Care 2002 - August 2004
Accenture 1999 - 2002
PlanetRx 1998 - 2000
Humana 1996 - 1998
HBOC 1996 - 1997
Skills
Product Management, Business Strategy, Mergers, Healthcare, New Business Development, Strategy, Management, Consumer Healthcare, Business Development, Mergers & Acquisitions, Process Improvement, Employee Benefits, Leadership, Product Development, Operations Management, Strategic Partnerships, Start-ups, Insurance, Executive Management, P&L Management, Entrepreneurship, Managed Care, Product Launch, Enterprise Software, Healthcare Industry, Business Analysis, Health Policy, Management Consulting, Marketing Strategy, Marketing
Education
University of North Carolina at Chapel Hill 1994 — 1996
MHA
University of North Carolina at Chapel Hill 1988 — 1992
BS
North Carolina School of Science and Math 1986 — 1988
Humana June 2008 - Present
Humana June 2008 - Present
ING June 2005 - February 2008
Central States of Omaha March 1987 - April 2005
Skills
Worksite Voluntary..., Health Insurance, Strategy, Private Exchange..., Leadership, Strategic Planning, Disability Insurance, Strategic Alliances, Employee Benefits, Benefits Administration, Business Process..., Worksite - Sales and..., Worksite - Enrollment..., Strategic Business..., Resource Optimization, Process Reengineering, Life Insurance, Underwriting, Term Life Insurance, Brokers, Health Savings Accounts, Long-term Care, Account Management, Medicare, Insurance
Education
University of Nebraska at Omaha 1976 — 1979
Bachelor's Degree, Management Information Systems, General, Magna Cum Laude
Humana Inc. October 2014 - Present
iGATE April 2014 - September 2014
Union Bank of Switzerland April 2014 - September 2014
Syntel Limited November 2007 - May 2014
West Bend Mutual Insurance December 2013 - February 2014
Starr Companies August 2013 - November 2013
Humana 2008 - 2013
Skills
Software Project..., Requirements Analysis, SDLC, Agile Methodologies, Requirements Gathering, Solution Architecture, ITIL, PL/SQL, Data Warehousing, Unix Shell Scripting, Informatica Data..., Informatica Data Quality, Perl Script, Integration, Data Integration, Informatica
Education
University of Mumbai 2003 — 2007
Bachelor of Engineering (BEng), Electronics Engineering
Humana June 2014 - Present
Alacare Home Health & Hospice June 1998 - June 2014
Skills
Case Management, Palliative Care, Social Services, Home Care, Crisis Intervention, Elder Care, End of Life
Education
University of North Alabama 1993 — 1995
Bachelor of Social Work
ISKL
Humana March 2014 - Present
Cigna-HealthSpring March 2013 - January 2014
Kroger February 2012 - March 2013
CVS Pharmacy November 2011 - February 2012
Skills
Management, Merchandising, Customer Service, Retail, Inventory Management, Time Management, Customer Satisfaction, Sales, Training, Leadership, PowerPoint, Microsoft Word, Team Building, Microsoft Excel, Outlook, Microsoft Office, Event Planning
Education
University of North Texas 2007 — 2010
Bachelor of Arts, Sociology
JBB3e Process Consulting, LLC November 2008 - Present
Eclipsys August 2005 - November 2008
Pilgrim I.T. Consulting June 2003 - August 2005
ADP April 2001 - June 2003
Miragee Consulting Corporation November 1998 - April 2001
Kindred Healthcare June 1993 - November 1998
Humana 1991 - 1993
Sun Distributing Inc. 1989 - 1991
Tandy Corporation 1985 - 1989
Skills
Program Management, Strategic Planning, Integration, Change Management, Healthcare, Analysis, Organizational..., Vendor Management, Process Improvement, Leadership, Team Building, Business Development, Project Management, Account Management, Healthcare Information..., Business Analysis, Project Planning, Quality Assurance, Requirements Analysis, Software Project..., SDLC, Software Implementation, EHR, Cross-functional Team..., Enterprise Software, Business Intelligence, IT Strategy
Education
Hamilton 1999 — 2000
M.S., Information Systems
University of North Alabama 1982 — 1985
B.S., Business - MKT & MNG major
Brooks HS
Principal Financial Group 2012 - Present
Aflac 2013 - Present
United Health Care (One) 2013 - Present
Aetna 2013 - Present
Humana 2014 - Present
United Healthcare Medicare Solutions 2015 - Present
Florida Blue 2013 - Present
New York LIfe Insurance 2011 - 2012
Carrabba's Italian Grill 2004 - 2011
Skills
Strategic Financial..., Retirement Planning, Fixed Annuities, Variable Annuities, Investment Advice, 401k Rollovers, IRAs, Mutual Funds, Financial Services, Business Strategy, Life Insurance, Disability Insurance, Education Funding, Business Planning, Marketing Strategy, Business Development, Health Insurance, Long Term Care Insurance, Term Life Insurance, Asset Allocation, Financial Advisory, Financial Planning, Estate Planning, tax-deferred savings, Charitable Giving, Individual Pension Plans, Wealth Accumulation, Split Dollar Plans, buy-sell review, buy-sell aggreements, Financial Analysis, Income Protection, Supplemental Retirement, Management, Sales, Investments, Finance
Education
University of North Florida
Bachelor's Degree in Business Administration, Marketing
University of North Florida
Bachelor's Degree in Business Administration, Management
University of North Florida
Bachelor's Degree in Business Administration, Finance
Winter Haven High School
Humana January 2013 - Present
Humana April 2012 - December 2012
Arcadian Health Plan June 2010 - April 2012
Whittier Rehabilitation Hospital January 2003 - June 2010
Whitter Home Health Care October 1999 - December 2009
Consultant March 2000 - February 2003
Skills
Case Management, Medicare, Managed Care, Healthcare, Healthcare Management, Health, Healthcare Industry, Social Services, Mental Health, Counseling, Coordination, Discharge Planning, Outlook, Counselling, PowerPoint, Word, Medicaid, Disease, Home Care, Utilization Management, Medicaid Managed Care, Progress Notes, HIPAA, Gerontology, Case Management Services, Intakes, Medical Case Management, Psychosocial..., Medical Social Work, Psychosocial, Support Groups, Grief Counseling, Elder Care, Patient Advocacy, Service Coordination, Solution Focused, Case Managment, Long-term Care, Microsoft Word, Inpatient, Biopsychosocial..., Counseling Psychology, Crisis Intervention, Disease Management, Behavioral Health, Health Insurance, Health Promotion, DSM-IV, Hospitals, Psychotherapy
Education
University of New England 1994 — 1997
MSW, Social Work
University of New England 1977 — 1981
BA, Human Services
Biddeford High School 1973 — 1977
College Prep
NCI, Inc. September 2014 - Present
Hewlett-Packard November 2009 - August 2014
Humana February 2009 - November 2009
Georgia Bureau of Investigation (GBI) August 2002 - January 2009
Skills
Business Analysis, Computer Forensics, Criminal Investigations, Emergency Management, Criminal Justice, Enforcement, Evidence, Force Protection, Fraud, Government, ITIL, Internal Investigations, Investigation, Microsoft Office, Physical Security, Policy, Private Investigations, Project Management, Risk Assessment, Security, Security Management, Surveillance, Windows Server, SharePoint, Law Enforcement, Customer Service, Interrogation, Crime Prevention
Education
North Georgia College and State University 1998 — 2001
Bachelor of Science (B.S.), Criminal Justice/Police Science
Sequoyah High School 1994 — 1997
College/University Preparatory and Advanced High School/Secondary Diploma Program
Syntel 2001 - Present
Humana 2001 - Present
Google April 2014 - Present
Skills
Software Project..., Requirements Analysis, SOA, .NET, DB2, Microsoft SQL Server, Solution Architecture, PL/SQL, Data Warehousing, Enterprise Architecture, Windows Phone, Web Services, ASP.NET, Business Intelligence, WCF, XML, PMP, Technical Architecture, C#, Enterprise Software, ASP.NET MVC, Pre-sales, Microsoft Technologies, Creativity, Microsoft Certified..., HTML 5, CSS3, Algorithms, Thinking Outside The Box, Proposal Writing, Offshore Software..., Team Leadership, Windows Azure, Healthcare Information..., ICD-10, Online Research, Mobile Phone Apps, Biomedical Engineering, Wearable Computing, Agile Project Management, Requirements Gathering, Agile Methodologies
Education
National Center for Software Technology 2000 — 2002
PGDST (Post Graduate Diploma in Software Technology), Computer Software Engineering
University of Mumbai 1995 — 2000
Bachelor of Engineering (B.E.), Biomedical/Medical Engineering
Guru Nanak Khalsa College 1993 — 1995
HSC, Science
St. Joseph's High School 1980 — 1993
SSC, Pre-Primary, Primary and Secondary School
Humana March 2014 - Present
Humana December 2013 - March 2014
Lincoln Financial Group May 2013 - November 2013
Lincoln Financial Group September 2011 - May 2013
Pinnacle Bank March 2010 - August 2011
Sigma Nu Fraternity September 2008 - November 2009
Harper, Schramm, Smith Residence Association September 2007 - May 2008
Skills
Employer Groups, Employer Engagement, Account Management, Time Management, Microsoft Excel, Customer Service, Outlook, Sales Presentations, PowerPoint, Disability Insurance, Life Insurance, Dental Insurance, Vision Insurance, Accident Insurance, Health Insurance, Brokers, Financial Analysis, Loans, Credit
Education
University of Nebraska-Lincoln 2007 — 2011
Bachelor's degree, Finance, General
Millard North High School 2003 — 2007
High School, General Studies
Humana June 2010 - Present
Skills
Direct Sales, Sales Process, Sales Presentations
Education
University of North Alabama 1976 — 1978
IBM February 2009 - Present
Humana February 2006 - January 2008
Cracker Barrel January 1989 - January 1991
Skills
Computer Proficiency, Inter-personal, Customer Service, New Business Development, Strategic Planning, Time Management, Leadership, Team Management
Education
UNLV
Master of Science (MS), Business, Management, Marketing, and Related Support Services
Syntel July 2014 - July 2015
State Street Corporation April 2015 - June 2015
Humana December 2014 - February 2015
iGATE December 2010 - July 2014
iGATE May 2010 - November 2010
Capgemini August 2009 - May 2010
Siemens November 2005 - June 2007
Skills
ITIL, ITSMF, Infrastructure..., Managed Services, Requirements Analysis, Integration, Operating Systems, Six Sigma, Lean Facilitation, Active Directory, VMware, Application Discovery, Application Packaging, Gap Analysis, Proposal Support, SOW, ITIL v3 Foundations..., Six sigma certified, Windows 7 Migration, Quality Assurance, Software Documentation, IT Service Management, SDLC, Infrastructure, Business Analysis, Service Delivery, Solution Architecture, Management, Project Management, Vendor Management
Education
Mumbai University 2002 — 2005
Bachelor of Engineering (BE), Information Technology, First
University of Mumbai 1999 — 2002
Diploma in Computer Engineering, High School/Secondary Diplomas and Certificates, Diploma in Computer Engineering
St. Xaviers High School, Mumbai
Evolent Health June 2014 - Present
Evolent Health March 2014 - June 2014
CIGNA Healthcare February 2013 - February 2014
Futrix Ltd April 2011 - March 2013
Humana March 2007 - April 2011
TriWest Healthcare Alliance 2007 - 2007
WellPoint 2003 - 2006
Anthem 2004 - 2005
Health Management Corporation 2002 - 2005
HMC 2001 - 2005
Skills
Production Support, Data Warehousing, Business Intelligence, Data Analysis, SAS, Business Analysis, Analytics, ETL, Business Objects, SQL, Project Management, Requirements Analysis, Data Mining, Microsoft SQL Server, Data Integration, SDLC, DB2, Databases, Data Modeling, Analysis, Data Marts, Dimensional Modeling, Logical Data Modeling, Data Administration, Enterprise Data Modeling, Enterprise Databases, ETL Tools, Train the Trainer, Virtual Training, Team Facilitation, Training Facilitation, Brainstorm Facilitation, Cognitive Walkthrough, Data Stewardship, Data Architects, Organizational..., Situational Leadership, Technical Vision, Hands-on Development, Leading Development..., Delivering projects on..., Exceeding Customer..., Passion for Success, Success Driven, Program Management, Cross-functional Team..., Predictive Modeling, Database Design, Strategy, IT Strategy
Education
University of Nebraska-Lincoln 1987 — 1992
Bachelor of Arts (B.A.), Cognitive Psychology and Psycholinguistics
Medallia July 2014 - Present
Clarabridge March 2013 - July 2014
Clarabridge June 2010 - March 2013
UNC Management Company August 2009 - December 2009
BCBSNC May 2009 - July 2009
Humana May 2008 - July 2008
Skills
Business Intelligence, Business Analysis, Data Analysis, Analytics, SDLC, Program Management, Strategy, SaaS, Social Media Measurement, SQL, Salesforce.com, ETL, Consulting, Requirements Analysis, Corporate Communications, Cloud Computing, IT Strategy, Product Management, Data Warehousing, Predictive Analytics, Project Management, Public Relations, Customer Experience, Management Consulting, Solution Selling, Lead Generation, Business Process..., CRM, Enterprise Software, Start-ups, Strategic Communications
Education
University of North Carolina at Chapel Hill 2006 — 2010
BA, Double Major: Economics and Public Relations
Veritas Appraisal Group August 2013 - Present
Humana July 2011 - August 2013
Convergys August 2010 - December 2010
Keith Howard and Associates May 2003 - July 2008
Skills
Customer Service, Excel, Microsoft Office, Research, Word, Outlook, Writing, Administration, Insurance, Social Media, Real Estate, Editing, Compliance, Access, Facebook, Administrative Support, Microsoft Excel, Administrative..., Microsoft Word
Education
Florida Real Estate Institute 2003 — 2005
Residential Real Estate Appraisal
University of North Florida 2003 — 2003
English
Stanton College Preparatory School
St. Vincent's HealthCare March 2015 - Present
UF Health Jacksonville April 2014 - April 2015
McKesson June 2011 - April 2014
Shands Jacksonville April 2005 - June 2011
Baptist Medical Center July 2003 - April 2005
The Audit Group April 2001 - June 2003
Humana July 2000 - April 2001
Skills
Analytics, Hospitals, Healthcare, Financial Analysis, Cost Accounting, Healthcare Management, Budgeting, Auditing, Accounting, Access, Healthcare IT, Data Analysis, Administration, Healthcare Information..., Decision Support, Business Intelligence, Operations Management, Analysis, Change Management, Financial Reporting, EMR, Business Planning, Forecasting, Budgets, Leadership, Software Documentation, Management, Cross-functional Team..., Process Improvement, Strategic Planning, Training, Strategy
Education
University of North Florida 2008 — 2010
MHA, Health Administration
CAPTRUST September 2009 - Present
Clearstone Properties August 2009 - August 2009
Kenan-Flagler Business School May 2009 - August 2009
Carolina Fitness December 2005 - May 2009
CIGNA Healthcare May 2008 - August 2008
Best Practices, LLC September 2007 - December 2007
Humana June 2007 - August 2007
Skills
Financial Modeling, Investments, Corporate Finance, Bloomberg, Lotus Notes, Outlook, PL/SQL, Microsoft Excel, Access, PowerPoint, Microsoft Word, Financial Risk, Financial Analysis, Data Analysis, Analysis, Valuation, Financial Reporting, Strategic Financial..., Business Strategy, Asset Allocation, Dynamic Asset Allocation, Pensions, Asset Managment, series 7, Series 63
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2007 — 2009
BSBA, Finance & Investments Dual Areas of Emphasis; Minor: Mathematical Decision Science
University of North Carolina at Chapel Hill 2005 — 2009
BSBA, Finance & Investments Dual Areas of Emphasis
International Community School
Neighborhood Renovation Company August 2007 - Present
Humana February 2004 - March 2013
Assurant Employee Benefits June 1999 - February 2004
Edgewood Realty Company October 1985 - January 1998
Skills
Experienced Realtor, Buyer and Seller of..., Rental Property Owner..., Sellers, Single Family Homes, Healthcare, Contractors, Renovation, Real Estate, Property, Microsoft Office, Rentals, Buyers, Sales Operations, Contract Negotiation, Resellers, Real Estate Transactions
Education
UNCC 1974 — 1978
Bachelor of Arts (B.A.), Business Administration
Humana July 2012 - Present
Wellington Insurance Group January 2000 - January 2012
Girl Scouts of Northeast Texas October 2008 - September 2011
Girl Scouts of Northeast Texas June 2010 - July 2011
Girl Scouts of Northeast Texas June 2009 - July 2011
Millers Insurance Company November 1998 - January 2000
PwC Financial Solutions, LLC December 1996 - October 1998
Trinity Universal Insurance Company April 1996 - November 1996
TIG Insurance Company January 1994 - April 1996
Bluebonnet Savings Bank FSB September 1989 - October 1993
Skills
Microsoft Word, Outlook, Financial Analysis, First Aid, Cpr Certified, Microsoft Excel, Pivot Tables, AS400 system, Mainframe, Reconciliation..., Financial Statement..., Trend Analysis, SQL, Microsoft Access, User Acceptance Testing, Oracle, Qlikview, Account Reconciliation, Analysis, General Ledger, Access, Management, Finance, Budgets, Leadership, Process Improvement, Customer Service
Education
University of North Texas 1987 — 1989
Master of Science (M.S.), Accounting, 3.25
University of North Texas 1980 — 1989
Bachelor of Science (B.S.), Accounting, 3.16
Krum High School 1976 — 1980
high school diploma, General Studies, 4.0
IntegenX. Inc. February 2015 - Present
Humana October 2013 - February 2015
Quest Diagnostics March 2012 - September 2013
Quest Diagnostics July 2009 - March 2012
Quest Diagnostics August 2006 - July 2009
Focus Diagnostics August 2005 - August 2006
Focus Diagnostics January 2005 - August 2005
Focus Diagnostics January 2001 - January 2005
Merck February 1998 - January 2001
Skills
Hospitals, Sales Management, Medical Diagnostics, Healthcare, Business Process..., Cross-functional Team..., Molecular Diagnostics, Sales Operations, Business Development, Capital Equipment, Sales Funnel..., Sales and marketing, Leadership..., Profit Margins, Organizational Agility, Organization Growth, Commercialization, Leadership, Hardware Diagnostics, Biotechnology, Product Launch, Market Development, Clinical Trials, Medical Devices, Immunology, Management, FDA, Cardiology, Managed Care, Oncology, Infectious Diseases, Laboratory, Lifesciences, Pharmaceutical Industry, Market Analysis, Diabetes, Cancer, Sales, Strategy, Life Sciences
Education
University of Nebraska Medical Center 1995 — 1997
BSN, Nursing
University of Nebraska-Lincoln 1992 — 1995
Bachelor of Science (B.S.), Biology/Biological Sciences, General
University of Nebraska-Lincoln 1988 — 1992
BS, Biology
RealPage, Inc. May 2013 - Present
The Skipper Auto Group April 2012 - April 2013
National Wholesale Auto May 2011 - April 2012
FXCM October 2010 - April 2011
Humana April 2010 - October 2010
Chrysler Financial July 2009 - November 2009
Milliman USA March 2005 - April 2009
Caremark January 2005 - April 2005
Fidelity Investments March 2003 - January 2004
Skills
Excel, Inventory Management, Customer Service, Word, Outlook, Customer Relations, PowerPoint, Problem Solving, Documentation, Microsoft Office, Social Media, Windows, Lotus Notes, Accounting, Data Analysis, Account Management, Team Leadership, Business Analysis, Financial Analysis, Negotiation, Spreadsheets, Retail, Administration, Employee Relations, Supervisory Skills, Microsoft Excel, Analysis, Leadership, Management, Microsoft Word, Payroll, Training
Education
University of North Texas 1998 — 2011
B.A.A.S. Applied Arts & Sciences, Applied Economics
Duncanville High School 1994 — 1998
Diploma, General Studies
Humana June 2012 - Present
University of New Orleans 2011 - Present
JEWELL, Ltd 1993 - Present
AstraZeneca 2010 - 2012
Abbott Laboratories 1987 - 2010
Abbott Laboratories January 2000 - January 2004
Skills
Sales Management, Strategic Planning, Analysis, Account Management, Sales Operations, New Business Development, Team Building, Business Planning, Healthcare, Managed Care, Coaching, B2B, Selling, Leadership Development, Training, Pharmaceutical Sales, Endocrinology, Key Account Management, Leadership, Sales Effectiveness, Budgets, Management, Sales, Cold Calling, Strategy, Medical Devices, Cross-functional Team..., Product Launch, Direct Sales, Business Development, Sales Process, Sales Presentations, Market Analysis, Cardiology, Competitive Analysis, Business Strategy, Contract Negotiation, Employee Training, Forecasting, Market Planning, Marketing, Marketing Strategy, Pharmaceutical Industry, Product Marketing, Sales Force Development, Selling Skills, Strategic Partnerships
Education
University of New Orleans 2008 — 2009
Master of Business Administration (MBA), Business Administration and Management, General, 3.94
University of Southwest Louisiana 1977 — 1981
Bachelor of Science (BS), Chemical Engineering
Humana 1978 - Present
Skills
Analytics, Offshoring, Management, Insurance, Business Analysis, Health Insurance, SDLC, Data Warehousing, Business Intelligence, Process Improvement, Vendor Management, SAS, Visio, Requirements Gathering, Business Process...
Education
University of North Florida 1978 — 1980
Bachelor of Business Administration (BBA), Business Administration and Management, General
Robert E. Lee High School 1970 — 1973
Humana July 2014 - Present
Gift of Life Adoptions January 2013 - July 2014
Guilford County Schools September 2008 - June 2009
Hospice & Palliative Care of Alamance/Caswell January 2009 - February 2009
Griffith Baptist Church September 2006 - September 2008
Skills
Spanish, SPSS, Microsoft Excel, Microsoft Office, HTML, Data Entry, QuickBooks, Web Design, Community Outreach, Social Sciences, Nonprofits, Teaching
Education
University of North Carolina at Greensboro 2012 — 2013
Bachelor of Arts (B.A.), Social Sciences, 4.0
Humana August 2014 - Present
Independent Marketing Strategy & Brand Management Conslultant November 2013 - June 2014
Hubzu (Startup Division within Altisource) 2011 - 2013
Capital One 2001 - 2011
comScore Networks 2001 - 2001
US Airways 1997 - 1999
Skills
Integrated Marketing, Strategy, Brand Management, Marketing Strategy, Digital Marketing, Customer Insight, Brand Development, Analytics, Marketing, Marketing Management, Direct Marketing, Segmentation, Digital Strategy, Customer Experience, Multi-channel Marketing, Leadership, Interactive Marketing, Strategic Partnerships, Value Propositions, Product Launch, Business Strategy, Marketing Communications, Start-ups, Competitive Analysis, Market Planning, Brand Architecture, Database Marketing, Direct Mail, Marketing Research, Online Marketing, Email Marketing, Positioning, Customer Acquisition, Sponsorship, Relationship Marketing, B2B Marketing, Product Marketing, Mobile Marketing, Social Media Marketing, Media Planning, Cross-functional Team..., Online Lead Generation, Advertising, SEM, Market Research, SEO, Affiliate Marketing, User Experience, Facebook, E-commerce
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School
Master of Business Administration (M.B.A.), Strategy & Marketing
University of Oregon - Charles H. Lundquist College of Business
Bachelor's Degree, Marketing & Management
Humana August 2015 - Present
Monarch February 2015 - Present
Faith in Families,inc March 2014 - February 2015
Social Work Helper June 2013 - December 2013
Hospice of Randolph County August 2012 - April 2013
October Road January 2012 - May 2012
Senior Resources of Guilford August 2010 - May 2011
Mt Vista Health Park August 2009 - November 2009
Therapeutic October 2007 - March 2009
Skills
Mental Health, Group Therapy, Adolescents, Mental Health Counseling, Crisis Intervention, Social Services, CBT, Case Managment, Treatment, Motivational..., Community Outreach, Aging, Veterans Benefits, Grief Counseling, Long Term Acute Care, Chronic Illness, Medical Social Work, Gerontology, Caregiving, Senior Services, Care Planning, Advance Directives, Writing, Behavioral Health, Psychotherapy, Therapists, Community Organizing, Individual Counselling, Case Management
Education
North Carolina Agricultural and Technical State University 2011 — 2013
Master of Social Work (M.S.W.), Social Work
University of North Carolina at Greensboro 2009 — 2011
Bachelor of Social Work, Social Work
University of Strathclyde 2010 — 2010
Bachelor of Social Work, Social Work
Humana June 2013 - Present
Kemper Corporation March 2012 - January 2013
Blue Cross Blue Shield of Florida December 2010 - January 2012
Wyzant - Club Z - Independent October 2009 - December 2010
Skills
Statistics, SQL, SAS, Data Management, Insurance, Data Analysis, SDLC, Predictive Modeling, Data Mining, Statistical Modeling, Analytics, Predictive Analytics, SAS programming
Education
University of North Florida
Mathematics
Oregon State University 2007 — 2009
Statistics
University of Florida 2004 — 2007
BS/BS, Mathematics/Statistics
HealthCare Benefit Services March 1988 - Present
Humana January 1986 - January 1988
Key Financial Insurance Agency, Inc. January 1984 - January 1986
Skills
Strategic Planning, Insurance, Medicare, Fixed Annuities, Employee Benefits, Universal Life, Health Insurance, Long-term Care, Term Life Insurance, Training, Medicaid, Sales, Healthcare, Long Term Care Insurance, Disability Insurance, Retirement Planning, Leadership, Seniors, Retirement, Budgets, Claim, Life Insurance, Public Speaking, Commercial Insurance, Business, Liability, Brokers, Policy, Underwriting, Group Insurance, Medicare Part D, Whole Life
Education
University of Northern Colorado 1977 — 1981
Health Science, Biology, Science
Humana November 2013 - Present
Private Tutoring January 2010 - November 2013
Skills
C++, Microsoft Excel, Microsoft Office, SAS, Visual Basic, SQL, Java, Statistics, Access, Actuarial Exams, VBA, Probability, Data Analysis, Actuarial Science
Education
UNC Charlotte 2010 — 2012
Bachelor of Science (BS), Mathematics for Business with a concentration in Actuarial Science
North Carolina State Employees Credit Union September 2013 - Present
Humana 2011 - 2012
Education
University of Mount Olive 2009 — 2012
Bachelor’s Degree, Business Administration and Management, General
Allied Reliability Group 2011 - Present
Griswold Special Care - Charleston 2009 - 2011
HUMANEERING International, Inc. 2004 - 2009
Humana 1998 - 2004
Geneva Steel 1997 - 1998
Fluor 1989 - 1997
Skills
Process Improvement, Performance Management, Change Management, Employee Engagement, Human Capital Management, Culture Change, Organizational..., Leadership Development, Team Building, Problem Solving, Executive Coaching, Talent Management, Succession Planning, Organizational..., Coaching, Organizational Change, Management Consulting, Change Leadership, Organizational Design, Strategic Planning, Human Capital, Business Alignment, Consulting, Metrics, Strategy, HR Consulting, Performance Improvement, Onboarding, Business Process..., HR Policies, Staff Development, Business Transformation, Operational Excellence, HR Transformation, Job Analysis, Personnel Management, Start-ups, Leadership, Training, Management, Human Resources, Deferred Compensation, Continuous Improvement, 360 Feedback, Workshop Facilitation, Business Process, Workforce Planning, Training Delivery, Executive Development, Talent Acquisition
Education
Vanderbilt 1992 — 1996
Ed.D, Human Resources and Organization Development
University of North Carolina at Greensboro 1973 — 1978
MA in Ed., Administration/Supervision; Curriculum and Instruction
Wake Forest University 1965 — 1968
BA, Psychology
Humana 2014 - Present
University of North Carolina at Chapel Hill February 2013 - Present
University of North Carolina at Chapel Hill August 2011 - May 2012
Skills
Programming, Information Technology, HTML 5, CSS3, Research, Graphic Design, C#, ASP.NET MVC, Troubleshooting, Engineering, Solidworks, Information Systems, Agile Methodologies, NI LabVIEW, Multisim, Digital Electronics, Vector Design, Scrum, jQuery
Education
University of North Carolina at Chapel Hill 2011 — 2015
Bachelor of Science (BS), Bioengineering and Biomedical Engineering
Humana December 2014 - Present
Humana March 2014 - December 2014
Fidelity National Information Services September 2013 - February 2014
Skills
Data Analysis, SAS, SAS programming, Statistics, Matlab, Maple, Applied Mathematics, Microsoft Excel, SQL, C, Excel, Python, Research, Statistical Modeling, Microsoft Office, Microsoft Word, SAS Programming, Analysis, HTML
Education
University of North Florida 2011 — 2013
Master of Science (M.S.), Mathematics
University of North Florida 2006 — 2011
Bachelor of Arts (B.A.), Mathematics, 3.36
Humana December 2012 - Present
Self-employed December 2011 - Present
Self Employed January 2010 - Present
Humana July 2008 - December 2012
Community Markets Farmers Market May 2011 - April 2012
Usable Health August 2010 - April 2012
Northwestern Mutual January 2008 - May 2008
Skills
Health Insurance, Provider Network..., Network Contracting, Project Management, Personal Training, Motivational Speaking, Management Consulting, Sales, Medicare, Leadership, Managed Care, Sales Operations, Entrepreneurship, Healthcare, Public Speaking, Cross-functional Team..., Healthcare Industry, Nonprofits, Nutrition, Start-ups, HIPAA, Leadership Development, Marketing Strategy, Coaching, Team Building, Community Outreach, Fitness, Wellness, Event Management, New Business Development, HMO, PPO, Medicaid, Training, Policy, Disease Management, Employee Wellness, Health Policy, Product Development
Education
University of North Carolina at Chapel Hill 2004 — 2008
Bachelor of Science (BS), Public Health/Health Policy Administration
Humana May 2013 - Present
Beeline January 2012 - June 2012
The Automotive Broadcasting Network 2011 - 2012
Web.com 2010 - 2011
Printing.com 2007 - 2010
Consolidated Graphics 2005 - 2006
Ecisive 2004 - 2005
Baywood Technologies 2003 - 2004
Skills
Product Marketing, Product Management, Marketing Strategy, Market Research, Competitive Analysis, Business Development, Project Management, Product Development, Strategic Planning, B2B Marketing, Account Management, Analytics, Advertising, Business Analysis, CRM, Corporate Communications, Cross-functional Team..., Customer Service, Direct Marketing, Leadership, Management, Marketing, Marketing Communications, New Business Development, Public Relations, Sales, Sales Management, Social Media Marketing, Strategic Partnerships, Team Building
Education
University of North Florida 1996 — 2002
BA Communications, Public Relations, Advertising, and Applied Communication
Humana August 2014 - Present
Humana February 2013 - August 2014
Humana June 2011 - February 2013
William H. Bunch, CPA PA January 2010 - May 2011
Maze Financial Planning, LLC January 2010 - May 2011
Morehead Associates May 2010 - August 2010
Skills
Analysis, Marketing, Accounting
Education
University of North Carolina at Chapel Hill 2007 — 2011
Mathematical Decision Sciences (Statistics & Operations Research), Actuarial Science
Humana June 2013 - Present
CafePress.com September 2007 - June 2013
J W Sewall and Company December 2005 - August 2008
L&N Federal Credit Union June 2003 - December 2005
Skills
CompTIA A+ Certification, Photography, OS X, TextMate, GIS, PHP, HTML, Web Design, Security, Access, Process Improvement, Project Management
Education
University of New Orleans 1989 — 1993
BA
Baton Rouge High 1986 — 1989
Anheuser-Busch InBev April 2015 - Present
Gap / Gap Inc. January 2015 - April 2015
Nike January 2013 - June 2014
Nike September 2011 - January 2013
Nike April 2011 - September 2011
Portland State University October 2010 - March 2011
Humana February 2009 - September 2010
Humana July 2007 - February 2009
Skills
Recruiting, Talent Management, Social Media, Employer Branding, College Recruiting, Internships, Compensation, Workforce Planning, Training & Development, Public Speaking, Employee Training, Employee Relations, Training, Sourcing, Applicant Tracking..., Leadership, Career Counseling, Internet Recruiting, Hiring, Onboarding, Program Management, Resume Writing, Interviews, Talent Acquisition, Human Resources, Career Development, Leadership Development, Performance Management, Taleo, Employee Benefits, Organizational..., Management, Coaching, Cross-functional Team..., CRM, Organizational Learning
Education
University of North Carolina at Chapel Hill
BA, Psychology, Spanish
Humana July 2013 - Present
Humana July 2011 - July 2013
Skills
Process Improvement, Analysis, Business Analysis, Data Analysis, Insurance, Visio
Education
University of Nebraska-Lincoln 2007 — 2011
Bachelor of Science (B.S.), Finance, General, 3.87
Mark Tobey Insurance July 2014 - Present
Merrill Lynch April 2013 - June 2014
Humana October 2007 - August 2011
Skills
Insurance, Life Insurance, Fixed Annuities, Disability Insurance, Term Life Insurance, Health Insurance, Retirement Planning, Long-term Care, Retirement, Underwriting, Investments, Mutual Funds, Employee Benefits, Property & Casualty..., Risk Management, Financial Analysis, Wealth Management, Whole Life, Long Term Care Insurance
Education
University of North Texas 1984 — 1988
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Denton High School-Denton, TX 1983 — 1984
Bishop Dwenger 1981 — 1982
Humana July 2012 - Present
UnitedHealthCare June 2010 - July 2012
Critical Signal Technologies, Inc. October 2007 - November 2009
HealthSpring June 2005 - June 2007
Apria Healthcare April 2000 - April 2005
Apria Healthcare April 2000 - April 2005
Apria Healthcare April 2000 - April 2005
Life Care Centers of America January 1996 - April 2000
Skills
Contract Negotiation, Key Account Management, Increasing Revenue, Strategic Marketing..., Conflict Resolution, Marketing Strategy, Network Development, Account Management, Hospitals, Managed Care, Case Managment, Clinical Research, Home Care, Leadership, Medicare, Market Planning, Provider Relations, Long-term Care, Marketing, Management, Budgets
Education
University of North Carolina at Chapel Hill 1978 — 1981
Masters, Social Work
Lenoir Rhyne College
BA, Sociology
Independent Insurance Broker March 2009 - Present
Independent Insurance Agent/Broker March 2007 - Present
Express Scripts January 2012 - August 2013
Humana March 2009 - September 2012
Wellcare Health Plans Inc September 2008 - March 2009
United Insurance Group August 2006 - January 2009
Skills
Health Insurance, Benefits Administration, Insurance, Life Insurance, Customer Service, Customer Retention, Sales Prospecting, Marketing, Sales, Disability Insurance, Team Building, Medicare, Commercial Insurance, Managed Care, Term Life Insurance, Fixed Annuities, Training, Medicaid, Coaching, Brokers, Claim, New Business Development, Interviews, Long-term Care, Cold Calling
Education
Harris-Stowe State University- Saint 2008 — 2010
Bachelor of Science, Business Administration
University of Missouri-Saint Louis 2003 — 2004
Business, Management, Marketing, and Related Support Services
Blue Cross and Blue Shield of North Carolina 2014 - Present
Humana 2012 - 2014
Credit Payment Services 2011 - 2012
Kaplan University 2007 - 2010
FIRST PREMIER BANK 2006 - 2007
First Data Resources 2000 - 2006
First Data 2000 - 2006
Skills
Business Intelligence, Predictive Analytics, Marketing Analytics, SAS, SQL, Minitab, Decision Trees, Six Sigma, Analytics, Process Improvement, Data Analysis, Cross-functional Team..., Project Management, Strategic Planning, Statistics, Business Process..., Business Analysis, Change Management, Analysis, Segmentation, Predictive Modeling, Strategy, Program Management, Data Mining, SAS E-Miner
Education
University of Nebraska-Lincoln 1995 — 2001
Ph.D., Consumer Sciences
Humana November 2013 - Present
Humana May 2010 - November 2013
Skills
.NET, ASP.NET, Agile Methodologies, Business Analysis, Business Intelligence, Data Warehousing, Enterprise Architecture, Enterprise Software, IT Strategy, Management, Microsoft SQL Server, PL/SQL, Process Improvement, Project Management, Requirements Analysis, Requirements Gathering, SDLC, SQL, SSRS, SharePoint, Software Project..., Vendor Management, Visio, Web Services
Education
Mumbai University
Church Mutual Insurance Company July 2012 - Present
Aetna November 2006 - November 2009
Medical Mutual Insurance Company August 2004 - October 2006
Mid Atlantic Medical Services Inc. April 2003 - January 2004
Humana June 1994 - April 2003
Education
University of North Carolina at Wilmington 1985 — 1990
BS, Marketing
Garmin International December 2014 - Present
Carondelet Health April 2012 - November 2014
CIGNA Healthcare November 2010 - April 2012
CIGNA Healthcare August 2007 - December 2011
Humana October 2006 - August 2007
Mercer Health & Benefits August 2004 - October 2006
Ceridian April 2003 - August 2004
Corning Incorporated July 2001 - February 2002
Northwestern Mutual 1995 - 2000
Sedgwick Noble Lowndes September 1993 - April 1995
Skills
Employee Benefits, Benefits Administration, Account Management, Wellness, Health Promotion, Health Insurance, Insurance, Healthcare, COBRA, Health Savings Accounts, Strategic Planning, Customer Service, Managed Care
Education
University of Nebraska-Lincoln 1985 — 1989
Bachelor of Arts, Psychology
Amerigroup Louisiana Inc. May 2013 - Present
Daul Insurance Agency, Inc. September 2012 - July 2013
Humana October 2010 - September 2012
Eustis Benefits March 2009 - October 2010
Coventry Health Care September 2007 - February 2009
United healthcare of Louisiana July 2004 - September 2007
Marsh/Mercer August 2002 - July 2004
Willis of Louisiana May 2000 - August 2002
Skills
Account Management, Employee Benefits, Marketing, Insurance, Workers Compensation, Dentistry, Health Insurance, Sales, Health Savings Accounts, Brokers, Small Business, Managed Care, Term Life Insurance, Healthcare, Disability Insurance, Life Insurance, Underwriting, Benefits Administration, Commercial Insurance, Medicare, Property & Casualty..., Claim
Education
University of New Orleans 1997 — 1999
BA Liberal Arts, English
Humana October 2007 - Present
The Assurance Group August 2005 - September 2007
LTPC 2002 - 2003
combined insurance co of america 1996 - 1998
Education
University of North Carolina at Chapel Hill 1971 — 1977
EAST MECKLENBURG HIGH SCHOOL 1969 — 1971
Louisiana Health Cooperative, Inc. (LAHC) September 2014 - Present
Humana November 2004 - September 2014
Skills
Team Management, Analysis, Medicare, Customer Service, ICD-9 and ICD-10, HCC (Hierarchical..., Medicare Advantage, Medicare/Medicaid..., Access, ICD-9, Medical Coding, Medical Records, ICD-10, Databases, Auditing, Health Insurance, HMO, PPO, Managed Care, HIPAA, Credentialing, HEDIS, CPT, HCPCS, Medical Billing, Healthcare Reimbursement, Claims Resolution, Invoicing, Claim, Accounts Receivable, Sales Operations, Epic Systems, ICD-9-CM, Accounts Payable, EMR, Claims Handling, Medical Terminology, Data Analysis, Healthcare Industry, Microsoft Excel, Medicare/Medicaid..., Healthcare, Healthcare Management, Insurance, Process Improvement, EHR
Education
AAPC training course for CPMA certification 2014 — 2015
Certified Professional Medical Auditor
Donaldson 2014 — 2014
Health Insurance Producers license
University of New Orleans 2004 — 2006
Humana October 2010 - Present
Cincinnati Eye Institute June 2009 - October 2010
On Assignment February 2007 - March 2009
Miami Systems June 2006 - February 2007
Coastal Pet Products, Inc. January 2006 - June 2006
Skills
Access, Troubleshooting, Microsoft Office, Customer Service, Crystal Reports, Technical Support, Microsoft SQL Server, Training, Quality Assurance, Leadership, SharePoint, Software Documentation, System Administration
Education
University of Phoenix 2007 — 2010
MIS, Information Systems
University of Mount Union 1999 — 2003
BS, Information Systems
Transcend Insights April 2015 - Present
Humana October 2013 - April 2015
Humana March 2012 - October 2013
Smallwood Financial May 2009 - December 2011
ALN Medical Management June 2007 - May 2009
Memorial Health System May 2004 - May 2007
Centura Health January 1996 - May 2004
Skills
Business Development, EMR, EMR Training, Sales, Business Strategy, Healthcare Management, Physician Practice..., Account Management, Managed Care, Medicare Advantage, Physician Relations, Revenue Cycle Management, Healthcare Information..., Data Analytics, Physician Network..., Physicians, Healthcare, Leadership, Customer Service, Team Building, Strategic Planning, Medicare, Insurance, Provider Relations, Health Insurance, HIPAA, Healthcare Consulting, Employee Benefits, Healthcare Industry, Health Policy, Practice Management, Medical Billing, Revenue Cycle, Disease Management, Hospitals, EHR, Network Development, Informatics, Medical Coding, Employee Relations, Salesforce.com, Public Speaking, Data Analysis, Cold Calling, Medical Terminology, ICD-9, Leadership Development, Disability Insurance
Education
University of Phoenix 2004 — 2006
MBA, Health Care Administration
University of Northern Colorado 1991 — 1995
B.S., Kinesiology
Lamar Community College 1989 — 1992
Associate of Science, General
Woodland Park 1983 — 1992
High School Diploma, General Studies
Michael D Carothers and Associates October 2009 - Present
Humana May 2008 - September 2009
Steady Transport Inc March 2005 - December 2008
Skills
Insurance, Health Insurance, Term Life Insurance, Medicare Advantage, Medicare Part D, Medicare Prescription..., System Testing, Positive Can-do Attitude, Professional Ethics, Network Administration
Education
University of Nevada-Las Vegas 2012 — 2016
Bachelor's degree, Accounting
Southwest Virginia Community College, Richlands, VA 1982 — 1984
Associate of Science (A.S.), Electronics Technology
Concentra January 2014 - Present
Humana January 2012 - January 2014
Humana May 2011 - January 2012
Humana March 2008 - May 2011
Humana March 2006 - March 2008
Syntel- (Client- McKesson Provider Technologies) February 2003 - March 2006
Syntel (Client -HCA) March 2001 - February 2003
Syntel(Client- AIG) March 1998 - March 2001
Kaylite Electricals May 1996 - 1998
Skills
SharePoint, Management, Integration, Process Improvement, Change Management, Project Management, C#, Strategic Planning, Budgets, SDLC, Business Analysis, Software Project..., Program Management, Requirements Analysis, PMP, Vendor Management, Business Intelligence, Requirements Gathering, Enterprise Architecture, IT Strategy, Project Portfolio..., Agile Methodologies, Visio, Solution Architecture, Leadership, Microsoft SQL Server, Software Development, Business Process...
Education
University of Mumbai
Bachelors in Engineering, Production Systems
Humana January 2015 - Present
Ally Financial Inc. May 2013 - January 2015
Humana January 2012 - April 2013
BNSF Railway September 2011 - December 2011
Fannie Mae October 2010 - August 2011
Texas Woman's University June 2010 - October 2010
Texas Cooperative Education and Internship Association, Inc December 2009 - April 2010
University of North Texas May 2008 - July 2009
Skills
Data Warehousing, SQL, SAS, Oracle, SDLC, Unix, SAS programming, Business Analysis, Requirements Analysis, Marketing Analytics, DB2, Data Analysis, Agile Methodologies, ETL Tools, SAS Certified Base..., Analysis, Campaign Managment, Job Scheduling, Information Map Studio, ETL, XML, Data Modeling, Business Intelligence, Netezza, Testing, MySQL, Oracle SQL, Marketing Automation, Clinical Data Management, Analytics, Software Documentation, Teradata, Business Objects, Predictive Modeling, End to End Campaign..., Statistics, Business Intelligence..., Data Quality, Requirements Gathering, User Acceptance Testing, OLAP, Pharmacy Automation, Campaign Management, SAS Base, SQL Server Management..., Adobe Marketing Cloud, hash programming, SPDs, Data Mining, SAS Programming
Education
University of North Texas 2007 — 2009
Master of Science, Computer Science and Engineering
RGPV University 2003 — 2007
Bachelor of Engineering, Electronics & Instrumentation
Humana June 2015 - Present
Humana May 2014 - May 2015
Rich Distribution LLC, and Rich Bar and Lounge May 2013 - January 2014
Rich Distribution October 2012 - May 2013
University of Nebraska at Kearney August 2010 - April 2013
MACK Companies May 2012 - August 2012
Skills
Analysis, Microsoft Excel, SPSS, Time Management, Microsoft Word, Visual Basic, PowerPoint, Data Analysis, Research, Statistics, Access, Financial Reporting, Microsoft Office, Financial Analysis, Budgets, Insurance, Leadership, Teamwork, Spanish, Microsoft Access, Microsoft PowerPoint, Actuarial Science, Risk Management, Financial Modeling, SAS, VBA
Education
University of Nebraska-Lincoln 2013 — 2015
Master of Science (M.S.), Actuarial Science, and Finance
University of Nebraska at Kearney 2009 — 2013
Bachelor of Science (B.S.), Mathematics, Bachelor of Science (B.S.) Business Administration Comp. (Finance), (B.S.) Economics
Humana June 2015 - Present
Humana July 2013 - June 2015
Humana July 2010 - July 2013
Mint View OB/GYN May 2009 - June 2010
Mint View OB/GYN October 2005 - May 2009
Skills
Medicare, E-Learning, Coaching, Public Speaking, Adult Education, Healthcare, Insurance, Leadership Development, Staff Development, Leadership, Customer Service, Management, Team Building, Training, Process Improvement, Medical Coding, Microsoft Office
Education
University of North Carolina at Charlotte 2009 — 2009
Coding Specialist Certificate Program, A
American Health Information Management Association 1999 — 2001
Home Study Program & some college classes, Registered Health Information Technician (RHIT), A
Median School of Allied Health Careers 1981 — 1982
Certified Medical Assistant, Gradutated with High Honer
Deloitte June 2015 - Present
Humana November 2009 - June 2015
iBikx Technologies Pvt.Ltd January 2009 - October 2009
LIC July 2008 - December 2008
Skills
SQL, Microsoft SQL Server, Linux, Requirements Analysis, SDLC, Testing
Education
University of Mumbai 2004 — 2008
Bachelor of Engineering (B.E.), Computer Engineering
www.eg8way.com October 2013 - Present
Humana November 2006 - September 2013
Erie Insurance Group February 2003 - November 2006
PFPC January 2000 - January 2003
First Data Resources July 1997 - January 2000
Silverline Technologies August 1995 - June 1997
Skills
Requirements Analysis, Software Project..., SDLC, Visio, Process Improvement, Agile Methodologies, Business Analysis, Requirements Gathering, SharePoint, PMP, Business Intelligence, IT Strategy, Enterprise Architecture, SQL, Integration, Data Warehousing
Education
University of Nebraska at Omaha 1996 — 1997
MS
Engineering: DCET 1991 — 1995
BE
Appriss, Inc. 2010 - 2014
Humana 2008 - 2009
FRC Business Services 2004 - 2008
Brown-Forman 1990 - 2003
Skills
Project Management, Client / Accout..., Program Management, Vendor Managemen t, Information Technology, Process Improvement, Business Operations..., Business Analysis, MIcrosoft Office, SDLC Process, Portfolio Management
Education
University of Nebraska at Omaha
B.S. Business Administration, Double Major: Human Resources, Management Information Systems
Xavier University
Master of Business Administration (MBA), Executive Program, MBA
Humana March 2012 - Present
Brooksource July 2011 - February 2012
International Institute of Business Analysis (NEFL Chapter) October 2005 - August 2011
Landstar System, Inc. September 2003 - July 2011
CSX November 2001 - August 2003
Skills
Software Project..., Program Management, PMP, Business Analysis, Process Improvement, Business Process, Analysis, SDLC, Training, Agile Methodologies, Software Development, Scrum, Visio, Project Planning, Integration, Strategic Planning, Requirements Gathering, Systems Analysis, Project Management, Team Leadership, Cross-functional Team..., Business Requirements, Management
Education
University of North Florida - College of Business Administration
BBA, Bachelor of Business Administration (BBA) in Management:
Humana July 1998 - Present
Skills
Technical Support, Customer Service, Call Centers, Vendor Management, Access, Software Documentation, Customer Satisfaction, Process Improvement, Training, Troubleshooting
Education
University of Nebraska-Lincoln
Humana July 2013 - Present
Skills
Training, Public Relations, Social Networking, Leadership, Sales, Team Building, Editing, Event Management, Social Media, Time Management, Process Improvement
Education
University of North Georgia 2007 — 2010
Bachelor's degree, History
Valdosta State University 2003 — 2004
Oakwood Systems Group May 2015 - Present
Humana July 2013 - May 2015
Humana July 2012 - June 2013
VML February 2010 - March 2012
Muller Bressler Brown 2008 November 2007 - January 2010
TEKsystems July 2007 - October 2007
TEKsystems August 2006 - February 2007
C3 November 2003 - June 2006
Sprint Corporation February 1999 - November 2002
Skills
Project Planning, Project Scheduling, Project Management, Resource Utilization..., Project Estimation, Vendor Management, MS Project, SDLC, Leadership, Management, Team Leadership, Online Advertising, PMP
Education
University of Nebraska at Kearney 1994 — 1998
Bachelors of Science, Broadcast Journalism
Humana June 2014 - Present
Humana January 2014 - June 2014
Humana November 2012 - January 2014
Humana June 2012 - November 2012
Music Theatre International June 2011 - August 2011
Navigators Global April 2009 - December 2009
William Morris Agency July 2007 - April 2009
Skills
Operations Management, Innovation, Innovation Management, Operations, Strategic Planning, New Business Development, Process Improvement, Strategic Communications, Marketing Communications, Financial Analysis, Financial Modeling, Valuation, Entrepreneurship, Management, Strategy, Product Development, Business Development, Leadership
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2010 — 2012
MBA, Global Supply Chain/Operations, Finance
University of Pennsylvania 2003 — 2007
BA, Communications
Humana March 2015 - Present
Humana November 2011 - March 2015
Humana September 2010 - December 2011
Humana Inc July 2008 - August 2010
Humana Inc. July 2007 - July 2008
Skills
Cross-functional Team..., Health Insurance, Healthcare, Leadership, Management, Medicaid, Medicare, Process Improvement, Product Development, Strategy, Training, Insurance, Managed Care, Data Analysis
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2003 — 2007
BSBA, Business
Humana May 2014 - Present
Humana May 2013 - May 2014
Humana May 2012 - August 2012
Clifton Gunderson LLP November 2010 - May 2011
Katz, Sapper & Miller October 2008 - October 2010
Clifton Gunderson LLP September 2005 - September 2008
Skills
Financial Analysis, Healthcare, US GAAP, Financial Reporting, Employee Benefits, Auditing, Financial Accounting, Accounting, Internal Controls, GAAP, Corporate Finance, Financial Modeling, SEC filings, Assurance, CPA, Corporate Tax, Healthcare Management
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2011 — 2013
Masters, Business Administration
University of Nebraska-Lincoln 2001 — 2005
BS/BA, Accounting/Mathematics
Selray Systems, Inc. August 1995 - Present
Hanes Brands Inc. 2014 - 2015
Kubota July 2013 - February 2014
Atotech March 2013 - May 2013
Humana December 2011 - November 2012
EZGO/Textron October 2010 - October 2011
Palmetto Bank June 2010 - November 2010
Pike Electric 2006 - 2009
United Guaranty Corporation 2008 - 2008
Anchor Funding 2004 - 2007
Skills
AS400 system, RPG, RPG III, RPG II, RPG Free, RPG IV, SQL, EDI, IBM iSeries, ERP, CL, Distribution Systems, Supply Chain, Manufacturing, Retail, Banking, Insurance, General Ledger, Billing Systems, Inventory, Order Management, OS400, Programming, Analysis, Accounts Receivable, Accounts Payable, SDLC, Change Management, Transportation, DB400, DBU, System 36, System 38, S/36, IBM AS/400, DB2, OS/400, Testing, Information Technology, Software Project..., Requirements Analysis, Business Analysis, Systems Analysis, Troubleshooting, Visio, Requirements Gathering, Business Intelligence, Consulting
Education
University of North Carolina at Chapel Hill
BS, Industrial Relations
University of North Carolina at Chapel Hill
Bachelor's Degree, Industrial Relations
himagine solutions inc. May 2015 - Present
SSM Health Care August 2013 - August 2014
Mercy 2007 - 2013
Express Scripts 2003 - 2006
Humana 1998 - 2003
Jacksonville University 1998 - 2000
AOL 1997 - 1998
AT&T 1995 - 1997
Skills
Healthcare, Medicaid, Revenue Cycle Management, Claims Management, Medical Billing, Performance Metrics, Accounts Receivable, Pharmacy Benefit..., Health Plan Operations, Patient financial..., Managed Care, Strategy, Project Planning, Leadership, Insurance, Healthcare Information..., Call Centers, Hospitals, Revenue Cycle, Project Management, Management, Process Improvement, Strategic Planning
Education
University of North Florida 1995 — 1997
Masters of Business Administration, Business/Managerial Economics
University of North Florida 1991 — 1993
Bachelor of Business Administration, Business Administration and Management, General
Jamberry Nails October 2014 - Present
Pitney Household September 2014 - May 2015
Loop Pizza Grill August 2012 - May 2014
Pauly Dogs April 2007 - May 2012
Laurie Bradsher Preddy Law Office May 2002 - June 2005
Target May 2001 - February 2002
Humana October 1995 - February 2001
Safecard Services 1995 - 1995
State of Florida 1992 - 1994
Skills
Customer Service, Inventory Management, Merchandising, Retail, Microsoft Word, Outlook, Loss Prevention, Store Management, Social Media, Inventory Control, Teamwork, Time Management, Cashiering, Customer Satisfaction, Leadership, Sales, Telephone Skills, Team Building, Research, Microsoft Office, Data Entry
Education
University of Phoenix 1999 — 2001
Bachelor of Science, Business and Information Systems, 3.9999
University of North Carolina at Greensboro 1987 — 1990
Sociology and Psychology
Louisburg College 1985 — 1987
AA, General College
OptumRx November 2014 - Present
AIG September 2013 - November 2014
Humana September 2012 - August 2013
PRA International August 2006 - September 2012
Midland Loan Services August 2005 - July 2006
Skills
Clinical Trials, Clinical Research, Data Analysis, Research, Contract Management, Microsoft Excel, Microsoft Office 2010, Analysis
Education
University of Northern Iowa 2001 — 2005
Bachelor of Arts (BA), Finance, General
Humana
Skills
Account Management, Health Insurance, Business Relationship..., Sales, Client Presentation, Employee Benefits, Training & Development, Public Speaking, Relationship Building, Group Medical, Healthcare, Brokers, Customer Service..., Customer Service..., Event Planning, Health Savings Accounts, Managed Care, Life Insurance, Accident, Marketing, Term Life Insurance, Underwriting
Education
University of New Orleans 1985 — 1989
Bachelor's Degree
The World June 2014 - Present
Humana June 2013 - June 2014
Humana July 2010 - June 2013
Humana 2002 - September 2010
Harte-Hanks Direct Marketing March 1997 - January 2002
Colonial Penn 1998 - 2002
blue cross blue shield of fl 1990 - 1997
Skills
Strategy, HIPAA, New Business Development, Project Management, Marketing Strategy, Medicaid, Marketing, Health Insurance, Business Planning, Analytics, Healthcare Information..., Healthcare Industry, Team Building, Program Management, Strategic Planning, Healthcare Management, Marketing Communications, HMO, Provider Relations, Direct Marketing, Health Policy, Leadership, Product Development, Employee Benefits, Management, Process Improvement, Cross-functional Team..., Insurance, Managed Care, Disease Management, Medicare, Network Development, Healthcare, Hospitals, Utilization Management, Pharmacy Benefit..., Medicare Part D, Health Care Reform, Health Savings Accounts, Healthcare Consulting, Long-term Care
Education
University of North Florida 1983 — 1987
Master of Business Administration (MBA), Product Management
Cleary Insurance, Inc. 2008 - Present
Humana September 2010 - January 2014
Skills
Customer Service, Management, Leadership, Strategic Planning, Microsoft Office, Project Management
Education
University of New Hampshire
Humana December 2011 - Present
Syntel Inc. December 2003 - December 2011
Skills
Web Services, XML, Agile Methodologies, C#, ASP.NET, .NET, WCF, Workflow Management, Project Management, Infrastructure..., Macess, Microsoft SQL Server, Investment Banking, K2 BlackPearl, K2 SmartForms,..., ASP.NET MVC, Design Patterns
Education
University of Mumbai 1996 — 2000
B.E., Computer Engineering
Webster & Associates, Inc. May 1991 - Present
American Red Cross 1984 - 1991
Humana 1980 - 1984
Skills
Healthcare, Contract Negotiation, Hospitals, Nonprofits, Forecasting, Manufacturing, Program Management, Research, Strategic Planning, Team Building, Marketing, Marketing Strategy, Leadership, Sales, Coaching
Education
University of North Carolina at Greensboro 1972 — 1976
Bachelor's degree, Business Administration and Management, General
Kim Kares Counseling October 2009 - Present
Humana December 2010 - October 2013
Dallas County Public Defender January 2008 - December 2010
Skills
Family Therapy, Group Therapy, Mental Health Counseling, Psychotherapy, Adolescents, Counseling Psychology, Mental Health, CBT, Anger Management, Crisis Intervention, Life Transitions, Grief Counseling, Psychology, Therapists, Behavioral Health, Self-esteem, Clinical Research, Case Management
Education
University of North Texas 2006 — 2008
Masters, Counseling
Humana June 2008 - Present
ING Employee Benefits May 2005 - February 2008
Central States of Omaha March 1987 - March 2005
Arthur Andersen & Co. (Accenture) January 1980 - July 1986
Education
University of Nebraska at Omaha 1976 — 1979
BSBA, Management Information Systems
Fidelity Investments October 2008 - Present
Humana August 2006 - September 2008
Hewitt Associates January 1995 - August 2006
Aetna January 1986 - December 1994
Skills
Employee Benefits, Benefits Administration
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1981 — 1985
Humana Director of Account ServicesCorphealth1997 - Present
ValueOptions 1993 - 2007
Education
University of North Texas
CIT Group, Inc Quality Training ManagerCIT2007 - Present
Citibank July 2003 - July 2007
Humana 1998 - 2005
Education
University of North Florida - College of Business Administration
B.A., Marketing
Group Benefit Solutions Inc December 2004 - Present
Humana 1989 - 2003
Education
University of North Carolina at Charlotte 1980 — 1984
BS, Criminal Justice
Humana January 2015 - Present
Alegent Health Bergan Mercy April 2010 - January 2015
Creighton University February 2007 - April 2010
Nebraska Heart Institute and Heart Hospital April 2004 - February 2007
Skills
Nursing, Healthcare, Microsoft Office, Clinical Research, Research, PowerPoint, Microsoft Word, CPR Certified, Microsoft Excel, Leadership, Hospitals
Education
University of Nebraska Medical Center 2001 — 2003
BSN, Nursing
University of Nebraska at Omaha 1997 — 2000
Bachelor of Science (BS), Kinesiology and Exercise Science
Humana April 2013 - Present
Piedmont Medical Center May 2010 - March 2011
Eli Lilly and Company 1982 - 2009
Eli Lilly January 1995 - December 1998
Eli Lilly and Company 1993 - 1995
Eli Lilly and Company 1982 - 1993
Skills
Managed Care, Pharmaceutical Industry, Clinical Trials, FDA, GCP, Oncology, Cross-functional Team..., Process Improvement, Medical Devices, Biotechnology, Clinical Development
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1989 — 1991
MBA, Masters Business Administration
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1989 — 1991
MBA
Western Carolina University 1975 — 1978
BS, Nursing
New York Life Insurance Company May 2012 - Present
Humana October 2011 - June 2012
Aflac April 2011 - June 2012
Family Law Centers/ McConnell Law Group, Ltd. November 2009 - March 2011
Skills
Insurance, Selling, Term Life Insurance, Whole Life, Fixed Annuities, Life Insurance, Employee Benefits
Education
University of Nevada-Las Vegas
Bachlors of Art, Political Science and Government
Sogeti June 2015 - Present
Humana November 2013 - Present
Axesson December 2010 - October 2013
McKesson Health Solutions May 2010 - December 2010
McKesson Health Solutions April 2008 - May 2010
McKesson Health Solutions February 2006 - April 2008
Skills
Healthcare Information..., EHR, EMR, Healthcare, Practice Management, Revenue Cycle, Health Information..., Hospitals, HL7, Consulting, Account Management, Sales Operations, Strategy, Direct Sales, Selling, Interoperability, Contract Negotiation, Managed Care, Healthcare Consulting, Forecasting, Healthcare Industry, Integration, Informatics, Sales, Revenue Cycle Management, Physicians, HIT, Software Implementation, SaaS
Education
University of Nebraska at Kearney
Bachelor's degree, Business Administration and Management, General
Humana February 2015 - June 2015
Humana (eEnrollment) through GLC Healthcare October 2013 - January 2015
Humana (Consumer Messaging and Digital Support) through GLC Healthcare September 2013 - October 2013
Southern Graphic Systems through TEK Systems February 2013 - June 2013
APPRISS, INC 2009 - 2012
BANK OF AMERICA through TEK SYSTEMS 2008 - 2009
NATIONAL GOVERNMENT SERVICES through TEK SYSTEMS 2007 - 2008
US BANK through TEK SYSTEMS 2006 - 2007
ARAPAHOE COUNTY SHERIFF DETENTION CENTER 2003 - 2004
CITIBANK through CBIZ 2002 - 2003
Skills
Software Quality..., Software Analysis, Unit Testing, System Testing, Integration Testing, Regression Testing, Manual Testing, Business Analysis, Automated Software..., Healthcare Information..., Test Cases, SDLC, Technical Documentation, Software Documentation, Software Development, SQL, Oracle SQL, DB2, ClearQuest, Service Desk, Linux, Test Director, COBOLII, JCL, COBOL, PL/SQL, black box testing, oracle forms, white box testing, Microsoft Test Manager, Microsoft SQL Server..., TFS, Access, FTP, squid
Education
University of Northern Colorado
B.S., Accounting
Sun Life Financial June 2013 - Present
CGI July 2012 - June 2013
WellPoint February 2010 - August 2012
Humana June 2008 - February 2010
Humana January 2007 - May 2008
Syntel Inc May 2005 - December 2006
Skills
SDLC, Visio, Requirements Analysis, COBOL, JCL, DB2, Databases, Test Planning, Oracle, Data Warehousing, Testing, SharePoint, Software Development, MS Project, Microsoft SQL Server, Core Java, Android Development
Education
University of Mumbai 2000 — 2004
Bachelor, Computer
Humana DirectorHumana2008 - Present
Education
University of New Orleans 2007 — 2012
Bachelor, Finance
Humana June 2013 - Present
Humana May 2012 - August 2012
Nebraska Heavy Industries March 2011 - January 2012
Samantha Stone & Co May 2010 - December 2011
Cornhusker Bank January 2011 - September 2011
Nebraska Aquatics August 2010 - January 2011
YMCA February 2009 - August 2009
Montessori Children's Academy May 2007 - August 2009
Skills
Microsoft Office, Oracle SQL, Spanish, Programming in C, Analysis, Programming, Data Analysis, SQL, Microsoft Excel, Oracle, C, Management, Statistics, Actuarial Science, Access, Research, Health Insurance, SAS, Training, VBA, Insurance, Employee Benefits, Customer Service, Risk Management, Leadership
Education
University of Nebraska-Lincoln 2009 — 2013
Bachelors of Science and Business Administration, Actuarial Science, Senior
Humana September 2010 - Present
Health Alliance Medical Plans July 2006 - December 2009
Skills
Health Insurance, Managed Care, Medicare, Insurance, Sales
Education
University of Northern Iowa 1980 — 1984
BA, Public Relations
Humana November 2012 - Present
UnitedHealth Group - OptumInsight March 2011 - June 2012
Blue Cross and Blue Shield of Florida February 2002 - September 2010
Blue Cross and Blue Shield of Florida October 1999 - February 2002
Blue Cross and Blue Shield of Florida February 1996 - October 1999
Blue Cross and Blue Shield of Florida June 1994 - February 1996
University of North Florida 1989 - 1994
TCBY 1987 - 1989
Skills
Claim, Data Analysis, Employee Benefits, Healthcare Industry, Health Policy, HIPAA, HMO, Managed Care, Medicaid, Medicare, Network Development, PPO, Process Improvement, Program Management, Provider Relations, Public Speaking, Cross-functional Team..., Health Insurance, Six Sigma, Training
Education
University of North Florida 1988 — 1993
B.A., Psychology
Humana July 2013 - Present
Sterling Life Insurance Company October 2012 - July 2013
E.C. Barton & Company March 2003 - October 2012
McCoy Corporation March 1998 - March 2003
Builders Square corp January 1988 - March 1998
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Team Building, Inventory Management, Budgets, Bookkeeping, Financial Analysis, Medicare, Sales, Accounts Receivable, Customer Service, Customer Satisfaction, Insurance, Outlook, Sales Management, Training, Retail, Forecasting, Account Management, Leadership, Coaching, Recruiting, Sales Operations, Strategic Planning, Operations Management, Process Improvement, Team Leadership, Pricing, Employee Relations, New Business Development, Employee Benefits, P&L, Negotiation, Business Planning, Management, Purchasing, Hiring, Cold Calling
Education
University of North Florida 1974 — 1978
Bachelor's degree, Psychology
University of North Florida 1973 — 1977
Bachelor of Applied Science (B.A.Sc.), Clinical Psychology
Commonwealth high school-Puerto Rico 1970 — 1973
h.s, h.s
AmerisourceBergen February 2013 - June 2014
Humana February 2012 - August 2012
BayCare Health System January 2011 - February 2012
Novartis 2008 - 2010
Johnson & Johnson 1999 - 2008
Merck 1997 - 1999
Diabetes Support System 1990 - 1997
Skills
Oncology, Diabetes, Healthcare, Hospitals, Nursing, Pharmaceutical Sales, Pharmaceutical Industry, Product Launch, Medical Devices, Home Care, Managed Care, Cancer, Surgery, Internal Medicine, Hematology, Nursing Education, Medicare, Neurology, Hospital Sales, Critical Care, Biotechnology, Patient Advocacy, Cardiology, Home Infusion
Education
University of North Florida 1987 — 1989
Bachelor of Science in Nursing-Cum Laude, Nursing
Valencia Community College 1979 — 1982
Associates of Science in Nursing, Nursing
Humana July 2008 - Present
Skills
Medication Therapy..., Pharmacy Benefit..., Clinical Pharmacy, Pharmacy, Medicare Part D, Disease Management
Education
University of North Carolina at Chapel Hill 1989 — 1993
BS, Pharmacy
Humana June 2014 - Present
Ochsner Hospital July 2011 - July 2014
New Orleans, LA June 2009 - July 2014
Tulane University Hospital July 2009 - October 2010
Radio Disney June 2004 - August 2007
Clear Channel Radio 2000 - 2004
Education
Charity School of Nursing
RN, Nursing
University of New Orleans
Psychology
Humana March 2013 - Present
Coventry Health Care January 2010 - March 2013
ForeSee Health (Mercy Health Plan) May 2006 - December 2009
Skills
Utilization Management, Utilization Review, HEDIS, Medicaid, Managed Care, NCQA, Medicaid Managed Care
Education
St Mary's College
ADN
University of Missouri-Saint Louis
BSN
Humana January 2012 - Present
Walmart 2001 - 2011
Education
University of Nebraska Medical Center 1973 — 1977
B.S., Pharmacy
Group Benefit Solutions, Inc December 2004 - Present
Marsh & McLennan Companies, Inc. August 2003 - December 2004
Humana February 1989 - March 2003
Skills
Disability Insurance, Insurance, Sales, Health Insurance, Account Management, Term Life Insurance, Employee Benefits, Health Savings Accounts, Brokers, Accident, COBRA, Long-term Care, Critical Illness, Underwriting
Education
University of North Carolina at Charlotte 1980 — 1984
Criminal Justice and Corrections
UPS 1994 - Present
Humana August 1998 - September 2002
Humana August 1998 - September 2002
Skills
Management, Project Management, Supervisory Management, Business Performance..., Performance Measurement, Computer Network...
Education
University of North Florida - College of Business Administration 1994 — 1996
Bachelor of Arts (B.A.), Communications
WordsFresh February 2014 - Present
Womens Diagnostic Center October 2011 - January 2014
Tax Reduction Institute October 2007 - June 2011
Genworth Financial October 2005 - September 2006
New York Life/Mass Mutual/New England Financial September 1996 - September 2005
Norton Suburban Wound Care Center October 1994 - August 1996
John-Kenyon Eye Center June 1992 - September 1994
Humana February 1989 - May 1992
Skills
Effective and..., Notable strategic..., Innate skill to..., Undeniable talent for..., Exceptional..., Distinct and productive...
Education
University of North Carolina at Chapel Hill 1985 — 1988
B.A. English, Phi Beta Kappa
Kentucky Country Day School 1980 — 1985
Franciscan Medical Group October 2014 - Present
Healthways August 2014 - October 2014
Humana December 2011 - April 2014
Skills
Team Management, Project Management, Analysis, Process Improvement, Business Analysis, Data Analysis, Access, Program Management, Leadership, Strategic Planning, Account Management, Analytics, Financial Analysis, Customer Service, Microsoft Excel, Training, Team Building
Education
University of Nevada-Las Vegas 1998 — 2002
Bachelor of Science (BS), Biochemistry, Biophysics and Molecular Biology
Centene Corporation August 2015 - Present
Humana July 2011 - February 2015
Humana January 2009 - July 2011
UnitedHealth Group January 2008 - January 2009
TriWest Healthcare Alliance November 2005 - January 2008
UnitedHealth Group March 2004 - November 2005
Skills
Subject Matter Experts, Six Sigma, Lean Six Sigma, Lean Thinking, Project Management, Business Process..., Health Insurance, Team Leadership, Claims Resolution, Quality Auditing, Communication, Critical Thinking, Root Cause Analysis, Escalation Resolution, Benefits Administration, Group Presentations, Data Migration, Business Analysis, Customer Support, Business Writing, Provider Network..., Medical Coding, Medical Terminology, ICD-10, ICD-9-CM, HCPCS, Coding Standards, User Acceptance Testing, Microsoft Excel, MS Excel Pivot Tables, Access, Macro, Microsoft Word, InfoPath Forms, Outlook, Lync, PowerPoint, OneNote, Oracle SQL Developer, Oracle Discoverer, PL/SQL, Data Analysis, Ad Hoc Reporting, Reporting & Analysis, Medicare/Medicaid..., Healthcare Reimbursement, Appeals, Medical Compliance
Education
University of Phoenix 2005 — 2007
Healthcare Information Technology, 3.0
University of New Orleans
Accounting and Business/Management
Humana June 2014 - Present
Ashland Inc March 2012 - May 2014
Yum! Brands August 2009 - February 2012
Tata Consultancy Services June 2005 - July 2009
Skills
Wily Introscope,..., SQL server and MS Access, Internet Technologies..., web logic server, IBM InfoSphere, Oracle SQL Developer, PL/SQL, SonicWall, appache web, Read Hat Linux, Alfresco, Telnet, JMX, Designing Tools...
Education
University of Mumbai 2000 — 2005
msc, Computer Science