Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Humana April 2005 - Present
Ford Motor Credit Company October 2001 - April 2005
Skills
Health Insurance, Insurance, Customer Service, Leadership, Call Centers, Team Building, Process Improvement, Employee Benefits, Strategic Planning, Customer Retention, Risk Management, Training, Vendor Management, Coaching, Account Management, Medicare, Analysis
Education
Universidad Politécnica de Puerto Rico
Master's degree, Business Administration and Management, General
Universidad del Sagrado Corazón
Bachelor's degree, Communication, General
EPIC August 2014 - Present
MMM Holdings Inc February 2012 - July 2014
MMM Holdings Inc December 2010 - February 2012
MMM Holdings Inc December 2008 - December 2010
MMM Holdings Inc June 2008 - August 2008
Humana December 2004 - June 2008
Ford Motor Credit Company 2003 - 2004
Ford Motor Credit Company 1999 - 2002
Skills
Quality Auditing, Quality Assurance, Health Insurance, Visio, Call Centers, Business Process..., Process Flow..., Document Processing, Customer Service, Operations Management, Change Management, Performance Improvement, Time Management, Resource Management, Collections, Employee Training, Process Improvement, Leadership, Insurance, Program Management, Business Analysis, Management, Employee Benefits, Analysis, Strategic Planning
Education
Universidad del Sagrado Corazón 1990 — 1994
Bachelor of Business Administration (BBA)
Health Care Fraud Unit 2010 - Present
Salud March 2007 - 2010
Health Insurer January 1999 - 2007
Humana 1995 - 1999
Quipro 1990 - 1993
Skills
Medicaid Managed Care, Law Enforcement, Fraud Detection, Health Care Fraud, MBA, BSN, RN, HCFA, Healthcare Information..., CPT, HPPCS, ICD-9, NHCAA, ICD-10, Microsoft Office, CCU, Quality Assurance, Quality Management, Management, Federal Law Enforcement, Property Damage, Medicare Advantage, Utlization waste and..., Health Insurance, Analysis, Risk Management, Microsoft Excel, Project Management, Customer Service, HIPAA, Healthcare, Social Media, Medicare, Leadership, Research, Commercial Management, Strategic Planning, Mental Health Care, Neurophysiology, Fraud Investigations, Corporate Fraud..., Electroencefalography, Health Law, Public Speaking
Education
AHIP 2012 — 2013
Health Care Fraud Examiner, HCFA, Certified Analyst
Universidad Metropolitana 2012 — 2013
Master of Business Administration (MBA), Organizational Leadership
Universidad Interamericana 1981 — 1987
Bachelor's degree in Science, Registered Nursing/Registered Nurse
PR Medical Center Hospital 1984 — 1985
EEG Tec, Neurology
Humana May 2014 - Present
Humana November 2011 - April 2014
ADP TotalSource June 2010 - November 2011
ADP TotalSource February 2009 - June 2010
Paychex August 2006 - February 2009
Enterprise Rent-A-Car November 2005 - August 2007
Enterprise Rent-A-Car July 2005 - November 2005
Enterprise Rent-A-Car December 2000 - October 2005
Skills
Strategic Planning, Problem Solving, Benefits Administration, Group Health, Cold Calling, Sales Process, Salesforce.com, Human Resources, Lead Generation, SPIN Selling, Text Messaging, Employee Benefits, Payroll, Selling Skills, Sales Presentations, Direct Sales, Sales, Marketing, Team Building, Recruiting, Sales Operations, Customer Retention, Health Insurance, Selling, Leadership, Sales Management, Management, Customer Satisfaction, Employee Training, Employee Relations, Insurance, HRIS
Education
University of Alabama in Huntsville 1999 — 2000
University of Alabama in Huntsville 1998 — 2000
B.S. Mkt and HRMGT, Marketing and Human Resource Management
Middle Georgia College 1995 — 1997
Bachelor of Science (B.S.), Management/Marketing
Caliber October 2014 - Present
Humana January 2014 - October 2014
St. Mary's Medical Park Pharmacy April 1996 - October 2013
Intergroup Healthcare Corporation 1992 - 1996
Metro Fitness 1991 - 1992
Skills
Customer Service, Healthcare, Public Speaking, Fundraising, Nonprofits, Coaching, Leadership Development, Event Planning, Community Outreach, Staff Development, Entrepreneurship, Teaching, Training, Team Building, Organizational...
Education
Califonia Western School of Law 1985 — 1988
Juris Doctorate, Juris Doctorate
University of Arizona
Bachelor of Arts (B.A.), B. A. In Liberal Arts
Humana July 2014 - Present
Humana January 2005 - July 2014
AIM Healthcare March 2002 - January 2005
Skills
Contract Negotiation, Contractual Agreements, Healthcare Reimbursement, Health Insurance, Healthcare, Accountable Care, HEDIS, Healthcare improvement, Medicare, Managed Care, Network Development
Education
University of Alabama at Birmingham 1996 — 2001
Bachelor of Science (BS)
Ethicon June 2012 - Present
Servicios Médicos Las Marías, Inc. September 2010 - June 2012
Baxter August 2007 - August 2010
Humana January 2005 - June 2007
Humana September 2004 - January 2005
Skills
Compensation Planning, Employee Benefits, Labor Relations, Incentive Programs, Conflict Resolution, Leadership, Staff Development, HR Policies, Employee Relations, Talent Acquisition, Talent Management, HR Consulting, HRIS, Personnel Management, Coaching, Employee Training, Organizational..., Team Building, Employment Law, Performance Management, Human Resources, Recruiting, Sourcing, College Recruiting, Employee Engagement, FMLA, Interviews, Employer Branding, Hiring, Onboarding, Training, New Hire Orientations, Salary, Organizational..., Job Descriptions
Education
University of Puerto Rico Law School 2005 — 2009
Juris Doctor, Law
Universidad del Sagrado Corazón 2001 — 2005
Bachelor of Business Administration (BBA), Human Resources Management, Summa Cum Laude
Town Brickell Manangement Services. September 2011 - Present
Town Brickell Management Service, Inc. August 2011 - Present
Aon Risk Solutions October 2008 - July 2011
Humana March 2005 - May 2008
Skills
Investment Properties, Sellers, Investors, Real Estate, Negotiation, Microsoft Office, Management, Strategic Planning, Sales, Customer Service, Business Planning, Social Media
Education
Universidad del Zulia 1994 — 1997
Bachelor of Applied Science (BASc), Advertising
Instituto universitario de tecnologia Antonio Jose de Sucre. 1994 — 1996
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Humana September 2013 - Present
Counsel General of Calvados December 2012 - May 2013
Best Buy May 2005 - January 2013
Skills
Social Media, Marketing, Customer Service, Customer Satisfaction, Customer Retention, Negotiation, Microsoft Office, Strategic Planning, Critical Thinking, Innovation, International Business, African Studies, North Africa, French, Financial Analysis, Business Travel, Leisure Travel, Travel Management, Emerging Markets, Emerging Trends, Consulting, Strategic Consulting, Actuaries
Education
University of Louisville 2008 — 2013
Bachelor of Arts (B.A.), African-American/Black Studies
Université de Caen Basse Normandie 2012 — 2013
French Language and Literature
Université Moulay Ismail Meknès 2011 — 2011
Cultural, Economical and Social studies of North African Nations
Humana December 2014 - Present
Humana September 2014 - December 2014
Northwestern Mutual January 2014 - May 2014
Town of Sellersburg - Department of Public Works May 2011 - August 2012
Skills
Bloomberg Terminal, Budgets, Strategic Planning, Microsoft Excel, Financial Analysis, Research, Microsoft Office, Microsoft Word, Time Management
Education
Indiana University - Bloomington 2011 — 2014
Bachelor of Science in Public Affairs, Finance and Financial Management Services, Senior
Universitat Pompeu Fabra 2013 — 2013
Study Abroad Participant
Humana clinical advisor social servicesHumanaNovember 2010 - Present
Hospicio Nuevo Amanecer January 2010 - October 2010
Programa Educativo Salud Integral December 2006 - October 2009
Education
Universidad. del Este 2008 — 2010
Maestria, Trabajo Social Clínico
Universidad del Turabo 2000 — 2005
Bachillerato Ciencias Sociales y Arte Concentracion Trabajo Social
Humana December 2013 - Present
Skills
Health Insurance, Insurance, Team Building, Strategic Planning, Process Improvement, Managed Care, Healthcare, Leadership, Medicaid, Customer Service, Program Management, Medicare, Data Analysis, Training
Education
University of Arizona 1994 — 1995
First Ones Entertainment October 2013 - Present
Eco-Energy LLC. March 2015 - Present
Humana July 2013 - January 2015
PGI June 2005 - July 2013
Paizo Publishing September 2010 - August 2012
Lost Ages Entertainment 2008 - April 2010
Living Greyhawk 2003 - 2008
MediSolution May 2004 - May 2005
Set Technologies April 2003 - April 2004
PIREL Inc. January 2003 - April 2003
Skills
Game Design, HTML, Game Development, Java, Windows, Creative Writing, Git, XML, Perl, MySQL, JavaScript, Windows 7, Troubleshooting, CSS, Web Development, SQL, Databases, Software Development, C#, Microsoft SQL Server, .NET, Scrum
Education
Université de Sherbrooke 1993 — 1998
Computer Engineer (Coop), Computer Programming
Collège André Grasset 1991 — 1993
Diplome d'Etudes Collegiales, Science Pures/ Applied Sciences
Collège de Montréal 1986 — 1991
Diplome d'Etudes Secondaires, Sciences Pures/ Applied Sciences
Humana September 2014 - Present
Veritage LLC (Blue Advantage HMO) May 2014 - August 2014
Advantage Health Care Mgmt (Abrazo Advantage HMO/HMO SNP) November 2011 - December 2013
Aetna/Schaller Anderson/Mercy Care Advantage (HMO SNP) April 2010 - November 2011
UnitedHealth Group December 2005 - March 2010
PacifiCare 2005 - 2006
PacifiCare 2000 - 2005
Skills
Cross-functional Team..., Medicaid, Leadership, Medicare, Medicare Part D, Managed Care, Provider Relations, Healthcare, Research, Project Planning, Health Insurance, Healthcare Management, Network Development, Visio, Hospitals, HMO, Health Policy, Insurance, Healthcare Industry, PPO, Employee Benefits, HIPAA, Strategy, Team Building, Management, Physician Relations, Business Development, Process Improvement, Performance Improvement, Medicaid Managed Care, Strategic Planning, Provider Network..., Vendor Management, Training, Contract Negotiation, Business Process..., Change Management, Leadership Development, Strategic Partnerships, Strategic Leadership, Organizational..., Team Leadership, Product Launch, Thought Leadership, Medicare Prescription..., Coaching, Market Development, Elder Care, Business Relationship..., Product Management
Education
University of Arizona 1992 — 1995
BS BPA, Healthcare Administration
MSO of Puerto Rico, Inc. October 2011 - Present
Humana January 2006 - October 2011
AXA January 2000 - December 2005
Skills
Business Analysis, Forecasting, Problem Solving, Data Analysis, Leadership, Customer Service, Visio, Call Centers, Insurance, Medicare, Healthcare, Process Improvement, Cross-functional Team..., Strategic Planning, Managed Care, Management, Strategy, Team Building, Health Insurance
Education
Interamerican University 2008 — 2010
Master, Finance, 3.40
Universidad del Sagrado Corazón 2000 — 2005
Bachelor's degree, Marketing, 3.30
Humana January 2012 - Present
Humana October 2008 - January 2012
Combined Insurance 2006 - 2008
Walgreens 2004 - 2006
F. Pont-Flores Corp. 1990 - 2005
Skills
Medicare, Sales, Health Insurance, Insurance, Leadership, Managed Care, Healthcare, Team Building, Strategic Planning, Sales Management, Customer Service, Account Management, Disability Insurance, New Business Development, Management, Process Improvement
Education
Universidad Metropolitana de Puerto Rico
Bachelor of Business Administration (BBA), Management
Universidad de Puerto Rico
School of Business Administration, Management
Humana January 2008 - Present
Skills
Managed Care, Insurance, Health Insurance, Medicare, Medicaid, HIPAA, Healthcare, Long-term Care, Healthcare Management, Pharmacy Benefit..., HMO, Leadership, Health Policy, Health Savings Accounts, Hospitals, Provider Relations, Process Improvement, Healthcare Industry, Employee Benefits, Network Development, Contract Negotiation, Physicians, Claim, PPO, Team Building, Disability Insurance, Medicare Part D, Disease Management, Healthcare Consulting, Utilization Management, Health Care Reform, Revenue Cycle, Healthcare Reimbursement, Credentialing, Physician Relations, Quality Improvement, Healthcare Analytics, Revenue Cycle Management, Medicaid Managed Care, Healthcare Information..., Medical Coding, Provider Network..., Practice Management, EHR, Informatics, Life Insurance, Pharmacy, Workers Compensation, EMR, Health Economics
Education
University of South Alabama 1975 — 1976
Accounting
University of Alabama 1969 — 1973
Bachelor of Science (BS), Marketing
Humana August 2006 - Present
Skills
Employee Benefits, Outlook, Administrative..., Healthcare, Office Management, Administration, Data Entry, Spreadsheets, Fax, Lotus Notes, Confidentiality, Calendars, Office Equipment, Medical Terminology, Travel Arrangements, Microsoft Excel, Administrative...
Education
Huertas
Associate's degree, Executive Assistant/Executive Secretary
Universidad del Turabo
Bachelor's degree, Administrative Assistant and Secretarial Science, General
Humana 2006 - Present
Humana 1995 - 2006
United Health Care 1994 - 1995
Skills
Healthcare, Contract Loading &..., Claims Analysis, CPT, HCPCS & Revenue..., Customer Service, Coding Management, Cash Handling & Deposits, Business Analysis
Education
Sacred Heart University 1978 — 1981
Bachelor of Business Administration (B.B.A.), Management, 3.11
Universidad del Sagrado Corazón 1978 — 1981
Bachelor of Business Administration (BBA), Business Administration and Management, General
Universidad del Sagrado Corazón 1978 — 1981
Bachelor of Business Administration (BBA), Business Administration and Management, General
Colegio Espiritu Santo 1966 — 1977
High School Diploma
Humana June 2013 - Present
Humana September 2012 - June 2013
Humana, Inc October 2010 - September 2012
Humana June 2008 - September 2010
Humana March 2005 - May 2008
Skills
Strategic Planning, Public Speaking, Non-profits, Customer Service, Marketing Strategy, Event Planning, Business Development, Negotiation, Research, New Business Development, Process Improvement, Microsoft Office, Onboarding, Event Management, Fundraising, Team Leadership, Project Management, Strategy, Nonprofits, Leadership, Marketing, Project Planning, Management, Coaching, Analysis, Software Documentation, Cross-functional Team...
Education
University of Phoenix 2004 — 2006
Master of Business Administration (M.B.A.)
Universidad de Puerto Rico
Bachelor of Business Administration (BBA), Marketing
Humana July 2015 - Present
University of Houston College of Pharmacy May 2014 - July 2015
University of Houston College of Pharmacy August 2012 - May 2014
HOPE Research Institute 2011 - July 2012
Skills
Clinical Trials, Clinical Research, Public Health, Healthcare, Biostatistics, GCP, Epidemiology, Outcomes Research, Pharmaceutics, Data Analysis, ICH-GCP, Clinical Monitoring, Protocol, Pharmacoeconomics, Healthcare Management, Research Design, Research, Literature Reviews, Pharmaceutical Industry, Health Policy, Pharmacoepidemiology, Project Management, Innovation Management, phar, Life Sciences, Statistics, SAS, Health Economics, Management
Education
University of Houston 2012 — 2015
Doctor of Philosophy (Ph.D.), Pharmaceutical Health Outcomes and Policy
University of Arizona, College of Medicine 2011 — 2012
Master of Public Health, Public Health
Regis University 2006 — 2010
Bachelor of Science, Chemistry
Humana August 2006 - Present
Sri Lanka Ports Authority May 1999 - January 2006
Skills
SDLC, Agile Methodologies, Business Analysis, Visio, SQL, Software Project...
Education
University College Dublin 2003 — 2005
BSc, Management Information Systems, Second Upper
National Institute of Business Management 1997 — 1998
MIS
Kuliyapitiya Central College 1990 — 1992
High School
Ibbagamuwa Central College 1985 — 1990
Middle School
Molina Healthcare of Puerto Rico May 2015 - Present
Humana January 2012 - May 2015
Humana Health August 2010 - January 2012
medicare y mucho mas October 2010 - March 2011
Rooms To Go October 2009 - August 2010
MCS May 2008 - February 2009
AT&T Mobility April 2006 - February 2008
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Microsoft Word, Outlook, Windows, Troubleshooting, System Administration, Windows 7, Computer Hardware, Access, Call Centers, Data Analysis, Analysis, Business Analysis, Databases, SQL, Process Improvement, Six Sigma, HTML, Visual Basic, Operating Systems, Networking, Microsoft SQL Server, SDLC, Business Intelligence, Windows Server, Medicare, Requirements Analysis, Health Insurance, Visio, Network Security, Computer Security, Microsoft Technologies, Information Systems
Education
EDP College of Puerto Rico Inc-San Juan 2014 — 2015
Master's degree, IT Security & Fraud investigation
Universidad Metropolitana 2010 — 2013
Administracion de Empresas, Sistemas de Informacion, Contabilidad, 3.57
Humana February 2015 - Present
Simply Health Care Plans September 2013 - December 2014
WellCare May 2012 - August 2013
Benefit Security, Inc. November 2010 - May 2012
Suncoast Gymnastics Academy September 2006 - March 2012
Skills
Managed Care, Management, Insurance, Training, Leadership, Healthcare, Recruiting, Sales, Market Research, Strategic Planning, Medicare, Marketing, Team Building, Provider Relations, Health Insurance, Interviews, Negotiation, Network Development, Market Analysis, Contract Recruitment, CMS, HEDIS, Provider Recruitment, Product Differentiation, AHCA, Provider Credentialing, CAHPS, MSO Operations, Risk Contracting, Medicaid
Education
University of Phoenix 2009 — 2011
Masters, MBA
University of South Florida 2007 — 2009
Bachelors in Science, Marketing
University of Arizona 2005 — 2006
Associate in Arts, Business
Humana September 2014 - Present
Western Kentucky University January 2015 - Present
Humana February 2014 - September 2014
Humana Pharmacy Solutions August 2008 - February 2014
Aetna 2005 - 2008
Aetna 2002 - 2003
Aetna 2001 - 2002
Center Care 2001 - 2001
Skills
Agile Project Management, MS Office Suite, Healthcare Information..., Product Management, Strategic Planning, Agile, Analytics, Contract Negotiation, eRx, Problem Solving, SQL, Project Management, MS Project, EHR, Pharmacy Benefit..., Prior Authorization, NCPDP, Health Information..., Medicaid, Medicare, Agile Methodologies, Leadership
Education
University of Alabama at Birmingham 2003 — 2007
MS, Healthcare Informatics
Western Kentucky University 1998 — 2001
BS, Healthcare Administration
Todd Central High School 1992 — 1996
Humana June 2013 - Present
WellCare Health Plans May 2012 - 2013
Marriott International July 2008 - May 2012
Delta Air Lines 2007 - 2008
Skills
Research, Customer Relations, Foreign Languages, Conflict Resolution, Customer Service, Public Speaking, Customer Satisfaction, Social Media, Time Management, Teamwork, Strategic Planning, Customer Experience, Microsoft Office, Sales, Marketing, Management, Training, Leadership, Microsoft Excel
Education
Florida Atlantic University 2014 — 2016
Masters of Health Administration, 3.7
University at Albany 2006 — 2011
Bachelor of Arts (B.A.)
KualiCo November 2014 - Present
rSmart September 2011 - October 2014
Adhesive.co September 2012 - October 2012
FetchBack Inc., an eBay Company April 2012 - August 2012
FetchBack Inc., an eBay Company July 2010 - September 2011
Humana December 2009 - July 2010
Qtask, Inc. September 2007 - December 2009
McKesson June 2007 - September 2007
Harmony Information Systems, Inc. August 2004 - August 2006
Pagemasters/Buzzsaw.com September 1997 - August 2001
Skills
Testing, Test Planning, Test Automation, Test Cases, User Acceptance Testing, Quality Assurance, SQL, Requirements Analysis, Agile, Ruby, Watir, Agile Methodologies, Java, Regression Testing, Manual Testing, JIRA, Quality Center, Black Box Testing, SaaS, Software Quality..., Test Management, Software Development, Selenium, Scrum, Linux, Software Documentation, Web Applications, Cucumber
Education
University of Arizona 1987 — 1992
BFA, Media Arts, Economics, Chemistry
Humana March 2013 - Present
Skills
Medicare, Customer Service, HIPAA, Process Improvement, Microsoft Office, Medicare Part D, Health Insurance, Managed Care, Insurance, Medicaid, Employee Benefits, Mediation, Negotiation, Alternative Dispute..., subpoenas, DOI, Levies, Office of Personnel...
Education
Universidad del Sagrado Corazón 2011 — 2014
Masters Degree in Mediation and Conflict Resolution / Transformation
Universidad del Sagrado Corazón 1999 — 2004
B.A. in Mass Media Communications, Major in TV Production
Notre Dame High School
Notre Dame High School
Humana September 2013 - Present
Humana August 2011 - August 2013
Humana November 2010 - July 2011
Triple-S November 2008 - October 2010
Skills
Disease Management, Utilization Management, Medicare, Managed Care, Case Managment, Medicaid, Healthcare, Healthcare Management, Nursing, Health Policy, Health Education, Health Insurance, Maternal-Child Health, Supervisory Skills, Cross-functional Team..., Public Health, Leadership, Quality Improvement, Patient Advocacy, HIPAA, Home Care, Acute Care, Medical Case Management, Healthcare Consulting, Long-term Care, Healthcare Industry, Provider Relations, Community Health, Health Promotion, Inpatient, Patient Education, Patient Safety, EMR, Medical/Surgical, EHR, Hospitals, Wound Care, Critical Care, Prevention
Education
Universidad de Puerto Rico 2006 — 2012
Master's degree, Public Health
Universidad Central de Bayamon 1998 — 2002
Bachelor's degree, Registered Nursing/Registered Nurse, 3.40 gpa
Humana December 2010 - Present
Triple S July 2009 - September 2010
La Cruz Azul de P.R. April 1999 - June 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning
Education
Universidad de Puerto Rico 1992 — 1994
Maestria, Educación en Salud Publica
Universidad de Puerto Rico 1974 — 1978
Bachillerato en Artes, Psicologia
Humana Public health research internWTVT Fox 13January 2012 - July 2012
University of Alabama at Birmingham August 2008 - July 2010
University of Alabama January 2008 - May 2008
Business Planning, Inc June 2002 - June 2003
Skills
Health Promotion, Health Education, Mental Health, Communication, Community Health, Psychological Testing, SPSS
Education
University of South Florida 2010 — 2012
Master of Public Health (M.P.H.), Public Health Education and Promotion
University of Alabama 2004 — 2008
Bachelor of Arts (BA), Psychology
Magellan Health Services October 2013 - Present
Advantage Point Solutions, LLC October 2012 - October 2013
Express Scripts (legacy Medco) April 2010 - August 2012
Medco Health Solutions, Inc. July 2007 - April 2010
Medco Health Solutions, Inc. November 2005 - July 2007
Medco Health Solutions, Inc. August 1998 - November 2005
Humana September 1997 - August 1998
Sentara Health System/Navcare March 1995 - October 1997
PCA Health Plans, Inc. / Humana Inc. August 1996 - September 1997
Shands Jacksonville August 1994 - August 1996
Skills
Managed Care, Medicare Part D, Pharmacy Benefit..., Medicaid, Account Management, Cross-functional Team..., Disease Management, Clinical Operations, Registered Pharmacist, Clinical Research, Mentoring, Formulary Consulting, Pharmaceutical..., Healthcare Management, Contract Negotiation, Medicare, Pharmacy, Strategic Planning, Health Policy, Outcomes Research
Education
University of Florida / University Medical Center 1993 — 1994
ASHP Accredited Residency, Pharmacy Practice
University of Florida, College of Pharmacy 1989 — 1993
Doctorate, Pharmacy
University of Florida, College of Liberal Arts & Sciences 1984 — 1986
BS, Physiological Psychology / Neuroscience
State University of New York at Albany 1982 — 1984
Undergraduate Studies
Missions for the Nations, Inc. September 2007 - Present
Show.Me LLC. February 2009 - August 2011
CorretajeMundial.com September 1996 - September 2010
Watson Realty Corp August 2003 - January 2010
Humana March 1993 - May 2003
Universidad Nacional Mayor de San Marcos August 1968 - September 1989
COFIDE 1979 - 1983
Skills
Spanish, Financial Analysis, Team Leadership, Microsoft Office, Business Strategy, Team Building, Real Estate, Budgets, Marketing, Training, Leadership, Management, Public Relations, Negotiation, Entrepreneurship, Social Media, Finance, Market Research, Coaching, Social Media Marketing, Missions, Fundraising, Public Speaking, Business Planning, Contract Negotiation, Teamwork, Selling, Strategic Planning, Online Marketing, English, Nonprofits, Marketing Strategy, Social Networking, Customer Service, Research, Online Advertising, Event Planning, Leadership Development, Small Business, Marketing Communications, Sales, Advertising, Start-ups
Education
Universidad ESAN 1977 — 1978
Master, Business Administration
Universidad Nacional Autónoma de México 1972 — 1974
Master, Physics
Universidad Nacional Mayor de San Marcos 1965 — 1972
Bachelor, Physics
HealthStream December 2014 - Present
HealthStream April 2012 - Present
Vanderbilt University Medical Center June 2011 - April 2012
MedSolutions June 2010 - May 2011
Quorum Health Resources (QHR) May 2008 - June 2010
Humana May 2007 - August 2007
Community Health Systems September 2004 - August 2006
Skills
Strategic Planning, Business Development, Product Management, Process Improvement, Account Management, CRM, Management Consulting, Cross-functional Team..., Business Strategy, Strategy, Project Management, Fundraising, Business Intelligence, Healthcare, Management, Marketing, Sales, Salesforce.com, Social Media, Training, Leadership, Healthcare Information..., Team Building, Data Analysis, Program Management, Healthcare Management
Education
Vanderbilt University - Owen Graduate School of Management 2006 — 2008
Healthcare MBA, Strategy Concentration
University of Tennessee-Knoxville 1998 — 2003
B.S. and B.A., French Language and World Business, Marketing
Université de Rennes I
Humana May 2014 - Present
Victoria's Secret August 2012 - July 2013
Wright State University September 2011 - July 2012
Wright State University, Dept. of Developmental Education September 2008 - June 2011
Toyota May 2008 - August 2008
Skills
Higher Education, Critical Thinking, Teaching, Community Outreach, Public Speaking, Spanish, Leadership, Sales
Education
Wright State University 2008 — 2014
Bachelor of Arts (BA), Liberal Studies, Spanish Minor
Universidad Nacional Andrés Bello 2010 — 2010
Spanish
Walnut Hills High School 2002 — 2008
Diploma, College Preparatory Program
Humana April 2014 - Present
Suncoast Hospice 2006 - Present
Mental Health Therapist/Marriage & Family Therapist - Rehabilitation Counselor June 2004 - Present
Suncoast Hospice August 2006 - April 2014
Suncoast Mental Health 2003 - 2006
Steve Cooley Inc. 2002 - 2004
PCHowTo 2002 - 2004
Rehab Solutions 2001 - 2003
University of South Florida 1998 - 2001
Mental Health Care Inc. 1997 - 2001
Skills
Mental Health, Case Managment, Family Therapy, Counseling Psychology, Case Management, Psychology, Clinical Research, Healthcare, Nursing, Hospitals, Clinical Psychology, Palliative Care, Rehabilitation, Cognitive Therapy, Behavioral Health, Group Therapy, Psychotherapy, Treatment, Psychosocial, Grief Counseling, Program Management, Mental Health Counseling, CBT, Social Services
Education
University of South Florida 2000 — 2003
Master's Degree, Mental Health Counseling/Counselor
University of South Florida 2000 — 2003
Master's Degree, Rehabilitation Counseling/Counselor
University of South Florida 2002 — 2003
Graduate Certificate, Marriage and Family Therapy
Universidade de São Paulo 1991 — 1992
Pos-graduation, Medical Psychology
UFPB Universidade Federal Da Paraiba 1989 — 1991
Psychologist, Hospital/Health Psychology
Catholic University of Joao Pessoa 1984 — 1989
Bachelor's Degree, Clinical Psychology
Brymer Brand Communications February 2005 - Present
Brymer Photography January 2009 - Present
Humana April 2002 - August 2005
GE Consumer & Industrial 2002 - 2003
American Printing House for the Blind November 1999 - June 2002
Nordensson-Lynn 1995 - 1995
Skills
Advertising, Promotions, Social Media, Editing, Marketing Communications, SEO, Copywriting, Creative Development, Writing, Content Management, Creative Direction, Copy Editing, Digital Marketing, Email Marketing, Adobe Creative Suite, Blogging, Web Content, Photography, Graphic Design, Marketing Strategy, Website Development, Digital Media, Direct Mail, Integrated Marketing, Marketing, Corporate Communications, Newsletters, Online Marketing, Social Media Marketing, Web Design, Press Releases, Social Networking, Direct Marketing, Content Strategy, Online Advertising, Public Relations, Management, Leadership, Project Management, Brand Development, Strategic Planning, Facebook
Education
University of Arizona 1992 — 1995
MFA, Creative Writing
University of Louisville 1988 — 1991
MA, English
University of Exeter 1983 — 1986
BA, History
University of Kentucky 1982 — 1986
BA, English/History
Humana April 2015 - Present
Grace Institute May 2014 - Present
U.S. Census Bureau November 2013 - April 2014
Westat January 2013 - 2014
Outcomes Health Information Solutions January 2013 - May 2013
ECS November 2011 - January 2013
WESTMED Medical Group January 2012 - May 2012
US Census Bureau April 2010 - May 2011
Linsilato Medical Billing September 2009 - October 2010
Doni Walker Santiago Esq. August 2007 - August 2009
Skills
Community Outreach, Training, Outlook, Event Planning, Public Speaking, Interviews, Healthcare, Policy, Medical Records, Research, Customer Service, Data Entry, Microsoft Excel, HIPAA, Medical Terminology, Microsoft Office, Software Documentation, PowerPoint, Sales, EMR, Medical Billing, Customer Satisfaction, Marketing Communications, Administrative..., Project Management, Proofreading, Field Work, Travel Planning, Field Training, Medical Coding, Copy Editing, Communication, Workers Compensation, Field Marketing, Corporate Events, Writing, Green Building, QuickBooks, Typing, Administrative...
Education
Grace Institute 2014 — 2014
Business and Social Skills
SUNY at Buffalo 2000 — 2004
Bachelor's degree, International Business
Nontraditional Employment for Women 2011 — 2011
Washington Irving High School 1996 — 2000
High School Diploma, Law
Transcend Insights February 2014 - Present
Anvita Health January 2013 - February 2014
Humana May 2011 - January 2013
Humana August 2006 - May 2011
Humana December 2004 - August 2006
Humana June 2001 - December 2004
Humana June 1999 - June 2001
Skills
Healthcare Information..., Project Management, Enterprise Software, IT Management, Healthcare, Program Management, Software Project..., Business Analysis, Process Improvement, Data Analysis, HIPAA, SharePoint, SDLC, Leadership, Health Insurance, PMP, Requirements Gathering, Change Management, Strategic Planning, Integrated Marketing, Microsoft SQL Server, Business Intelligence, Team Leadership, IT Strategy, Access, Enterprise Architecture, Visio, Project Portfolio..., EDI, Medicare, Team Building, Data Warehousing, Business Process..., Software Documentation, Insurance, Analysis, Agile Methodologies, Vendor Management, Microsoft Office, Requirements Analysis, Healthcare Industry, Cross-functional Team..., PMO, Integration, Business Requirements, Quality Assurance, Health Information..., MS Project
Education
University of Arizona 2013 — 2016
Master's, Management Information Systems
Western Kentucky University 1994 — 1999
B.S., Management Information Systems
Humana August 2014 - Present
Humana Inc. 2011 - Present
Humana inc. 2009 - February 2011
Humana Inc 2001 - 2009
Skills
Network Development, Healthcare Management, Healthcare, Claim, Managed Care, Medicare, Network Administration, Provider Relations, HMO, Health Insurance, Insurance, Medicaid, HIPAA, Healthcare Consulting, Health Policy, Healthcare Industry, Credentialing
Education
University at Albany, SUNY
BA, History, English
Vermont Law School
O2 Fitness October 2014 - Present
O2 Fitness October 2014 - Present
Humana September 2014 - Present
Skills
Fitness, Strength Training, Weight Training, Taekwondo, Personal Training, Fitness Training, Wellness, Wellness Coaching, Exercise Physiology, Nutritional Counseling, Sports Nutrition, Yoga, Functional Training, Lifestyle, Athletics, CPRAED Certified, FMS Certified
Education
One Heart Yoga 2014 — 2015
Yogi, Yoga Teacher Training/Yoga Therapy, 200 hours
Functional Movement Systems
FMS Certification
Universidad del Turabo
Special Education Program
Wake Technical Community College
Health And Fitness Science
Covidien May 2013 - Present
Boston Scientific June 2009 - February 2013
HUMANA 2006 - 2009
HUMANA 1999 - 2006
Skills
Medical Devices, Sales Management, Market Development, Cardiology, Team Building, Sales Effectiveness, Strategic Planning, Health Insurance, Healthcare, Training Facilitation, Marketing, Sales&Marketing, Account Executives, Outstanding..., Account Management, Contract Negotiation, Human Resources, Medicare, Product Marketing, Sales, Training, Analysis, HIPAA, Managed Care, Recruiting, Sales Operations
Education
Covidien 2014 — 2015
Lean Sigma Green Belt Certification
AFAMEP
HIPAA Compliance Officer, HIPAA Regulations & Compliance
University of Phoenix, PR
Master's degree, Global Management
Comisionado de Seguros de Puerto Rico
Insurances Licenses
Universidad del Sagrado Corazón 1990 — 1996
Bachelor's degree, Communication and Media Studies
Humana November 2012 - Present
Gate6 September 2012 - November 2012
Gate6 February 2011 - September 2012
Gannett April 2008 - 2011
Healthways September 2005 - April 2008
944 Magazine March 2005 - September 2005
Skills
Content Management, Editing, Writing, Email Marketing, Blogging, Copy Editing, Digital Marketing, Press Releases, Editorial Product..., Content Development, Copywriting, Project Management, Content Strategy, Editorial, Wordsmithing, Brainstorm Facilitation, Feature Articles, Research, Storytelling, Social Media, Advertising, Magazines, Newsletters, Facilitators, Facebook, Social Networking, Publications, Marketing Communications, Journalism, Publishing, Digital Media, Web Content, Public Relations, WordPress, Interviews, AP Style, Marketing
Education
University of Arizona 2000 — 2004
Bachelor of Arts, English & Non-fiction Creative Writing
Humana April 2006 - Present
Skills
Medical Plans
Education
Universidad Metropolitana 2011 — 2015
National University College-Bayamon 2003 — 2006
Humana December 2011 - Present
Humana July 2011 - December 2011
HD Supply - White Cap Construction Supply September 2009 - July 2011
HD Supply - White Cap Construction Supply June 2008 - September 2009
HD Supply - Creative Touch Interiors December 2006 - June 2008
General Electric December 2005 - December 2006
General Electric June 2001 - December 2005
General Electric November 1999 - June 2001
General Electric August 1998 - November 1999
General Electric October 1996 - August 1998
Skills
Global Sourcing, Product Development, Six Sigma, Process Improvement, Supply Management, Management, Pricing, Purchasing, Manufacturing, Sourcing, Procurement, Leadership, Team Building, Negotiation, Strategic Sourcing
Education
University at Buffalo 1985 — 1990
BSME, Mechanical Engineering
The Leukemia & Lymphoma Society January 2014 - Present
Humana December 2012 - December 2013
Senior Solutions of Richmond July 2006 - December 2012
Senior Solutions of America, Inc. October 2000 - December 2012
NFIB April 2004 - April 2006
The Washington Home, Community Hospices & Center for Palliative Care Studies April 2003 - April 2004
American Heart Association August 1998 - March 2003
American Heart Association September 1989 - July 1998
American Lung Association of New York State Inc. 1984 - 1989
Prestige Advertising and Marketing Inc. 1982 - 1984
Skills
Non-profits, Strategic Planning, Healthcare, Public Speaking, Fundraising, Customer Satisfaction, Customer Experience, Customer Service, Business Strategy, Long-term Care, Nonprofits, Leadership Development, Home Care, Business Development, Leadership, Marketing, Organizational..., Entrepreneurship, Management, Strategy, Sales, Budgets, Community Outreach, Marketing Strategy, Small Business, Start-ups, Nursing, Team Building, Human Resources
Education
State University of New York at Albany
BA, Public Administration, Political Science
Charles Schwab July 2015 - Present
Humana October 2013 - July 2015
Humana July 2012 - October 2013
Humana May 2011 - August 2011
Vanguard October 2007 - October 2009
Vanguard July 2006 - October 2007
Skills
Mergers & Acquisitions, Leadership Development, Team Building, Strategy, Performance Management, Financial Analysis, Strategic Financial..., Management, Analysis, Financial Planning, Financial Modeling, Finance, Talent Management, Competitive Analysis, Process Improvement
Education
University of Notre Dame - Mendoza College of Business 2010 — 2012
MBA
University of Arizona 2002 — 2006
Bachelor of Science, Business Administration, Finance
Bend Senior High School 1998 — 2002
FDA 2010 - Present
Humana 2010 - 2010
Clinical Trials and Surveys October 2007 - September 2009
National Science Foundation 2003 - 2006
University of Alabama at Birmingham 2001 - 2006
BioCryst Pharmaceuticals 1991 - 1997
Skills
Clinical Trials, SAS, Life Sciences, Biostatistics, Data Analysis, Legacy Data Conversion, Epidemiology, Population analysis, TTE
Education
University of Alabama at Birmingham 1998 — 2001
MPH, Epidemiology
Life
Life
Life
Life
WellCare Health Plans May 2015 - Present
Florida Healthcare Plus, Inc June 2013 - December 2014
Humana March 2013 - May 2013
Neuro Network Partners July 2012 - November 2012
Skills
QNXT Production..., Athena..., Medisoft Billing, Cernerworks Powerchart, EMR/ EHR systems, MS (Word, Excel, Power..., eClinicalWorks, Practice Fusion, Medgen EHR, Care360, MediConnect Global, Provade, AmazingCharts, MD Office 2000, Data Entry (75 WPM), SharePoint, Customer Service, Front to Back Office, Follow-through Skills, Prioritize Workload, Health Insurance, Detail-oriented, Team player, At Multitasking, Organization Skills, Accuracy in examining..., Great interpersonal and..., Critical thinking..., Work independently,..., Patients and Practice’s..., Tenacious Work Ethic, Professionalism, Medical Records, Appointment Scheduling, Vital Signs, Therapists, Healthcare, Communication, Nursing, Wellness, Inpatient, Healthcare Management, Managed Care, Training, HIPAA, Healthcare Information..., Hospitals, Leadership
Education
Universidad del Turabo 2013 — 2016
Bachelor in Sciences of Nursing, Registered Nursing/Registered Nurse
Florida College of Natural Health 2012 — 2012
Skin Care Specialist / Facial Specialist, Aesthetician/Esthetician and Skin Care Specialist
Laboratoire Suisse 2012 — 2012
Cavitation Training Methode Physiodermie
M’lis Body Contour Certification Program 2012 — 2012
Certified Body Contour Specialist, Aesthetician/Esthetician and Skin Care Specialist
SlimSpa Institute 2012 — 2012
Cavitation & Radiofrequency Specialist, Massage Therapy/Therapeutic Massage
International Academy of NeuroMuscular Therapies 2011 — 2011
Certified NeuroMuscular Therapist, Massage Therapy/Therapeutic Massage
The Manual Lymph Drainage Institute 2011 — 2011
Certified Holistic Manual Lymph Drainage Therapist, Massage Therapy/Therapeutic Massage
The Praxis Institute 2010 — 2011
Advanced Therapeutic, Sports and Clinical Massage Program; Sport Massage; Deep Tissue, Massage Therapy/Therapeutic Massage, National Certification Board for Therapeutic Massage and Bodywork
Public Notary Association 2009 — 2009
Commissioned Public Notary
International Training Careers 2006 — 2007
Certified Nursing Assistant/HHA/ Phlebotomy Technician / Certified Electrocardiograph Aide, Pre-Nursing Studies, Patient Care Technician
Humana December 2014 - Present
Humana June 2014 - Present
Humana March 2013 - June 2014
John Deere May 2011 - October 2012
Peninsula Gaming May 2010 - December 2010
Right Management 2007 - 2009
Pfizer 2003 - 2007
Pfizer 2000 - 2003
Pfizer Consumer Healthcare 1999 - June 2000
Pfizer Consumer Healthcare 1998 - 1999
Skills
Talent Management, Human Resources, Office Management, Leadership, Leadership Development, Management, Coaching, Program Management, Customer Service, Succession Planning, Project Planning, CRM, Time Management, Resume Writing, Business Planning, Organizational..., Employee Relations, Onboarding
Education
Universidad del Sagrado Corazón 1980 — 1981
Liberal Arts
Juan Ponce de Leon 1977 — 1980
HS/Business Diplomas
Humana June 2013 - Present
JCPenney December 2010 - May 2011
Skills
Certified in..., Social Media Marketing, Management, Social Media, Teamwork, Sales, Time Management, Social Networking, Customer Service
Education
University of Denver 2009 — 2013
Bachelor of Science in Business Administration (BSBA), International Business (major) Spanish (minor)
Universitat Autònoma de Barcelona 2012 — 2012
Study Abroad
Mullen High School 2005 — 2009
South Motors Group September 2015 - Present
HSBC Technology & Services, a division of HSBC Bank USA, Inc. May 2013 - September 2015
HSBC Private Bank International, a division of HSBC Bank USA, Inc. August 2009 - May 2013
HSBC Private Bank International, a division of HSBC Bank USA, Inc. March 2005 - August 2009
Del Monte Fresh Produce N.A., Inc January 1999 - March 2005
Humana March 1995 - July 1998
Doral Mortgage Corporation, a division of First Financial Caribbean Corporation July 1991 - January 1995
Skills
Event Management, Goal Oriented, Human Resources, Presentation Design, Banking, Private Banking, Spanish, Investments, Analysis, Management, Portfolio Management, Training, Budgets, Finance, Strategy, Event Planning, Risk Management, Wealth Management, Leadership
Education
Universidad de Puerto Rico 1980 — 1984
Bachelor of Arts (BA), Education
Triple S Salud October 2013 - Present
Humana May 2012 - October 2013
Skills
Microsoft Excel, Microsoft Office, Customer Service, Management, Financial Analysis, Analysis, Leadership, Microsoft Word, Risk Management, Process Improvement, Finance, Data Analysis, Budgets, Insurance, Financial Reporting, Financial Accounting, Financial Planning, Access, Business Analysis, Healthcare, PowerPoint, Accounting
Education
Universidad Metropolitana
Bachelor of Business Administration (BBA), Accounting and Finance
Humana May 2012 - Present
Healthways, Inc. September 2004 - May 2012
Ernst & Young, LLP July 1999 - September 2004
Skills
Healthcare, Strategic Planning, Account Management, Process Improvement, Financial Analysis, Financial Modeling, Disease Management, Product Development, Team Building, New Business Development, Strategy, Business Intelligence, Consulting, Analytics, Healthcare Information..., Leadership, Managed Care, Team Management, Program Management, Operations Management, Project Management, Management, Business Development, Business Process, Cross-functional Team..., HIPAA, Business Process..., Risk Management, Outsourcing, Healthcare Industry, Health Policy, Medicare, Medicaid, Healthcare Consulting, Data Analysis, Healthcare Management, Revenue Cycle, Health Insurance, Network Development, Executive Management, Integration, EHR, Pharmacy Benefit..., Physician Relations, Whisky, Camping, Sword Fighting, Truck, Bubble Wrap, Nunchuku Skills
Education
University of Alabama at Birmingham
Masters, Business Administration
University of Alabama at Birmingham
Masters, Public Health
University of Mississippi
Bachelors, Accountancy
Humana January 2013 - Present
Many Companies May 2004 - August 2009
Skills
Pharmacists, Public Speaking, Hospitals, Pharmacy, Healthcare, Pharmacy Benefit..., Leadership, Long-term Care, Coaching, Customer Service, Published Author
Education
University of Arizona 1996 — 2004
Huntington Ventures Ltd. February 2015 - Present
Huntington Ventures Ltd 1986 - Present
Government of Alberta October 2012 - February 2015
WestJet August 2011 - November 2011
Humana September 2010 - September 2010
Toronto Hydro September 2009 - April 2010
Toronto Hydro 2007 - 2009
Potash Corp July 2006 - August 2006
Kasier Permanente 2005 - 2005
Capital One 2003 - 2003
Skills
Enterprise Architecture, Identity Management, Cloud Computing, Crisis Management, Management, Integrity, Strategy, Security, Business Process, IT Management, Information Security, Governance, Integration, Data Center, Solution Architecture, Program Management, Architectures, IT Strategy, Project Management, Infrastructure, Enterprise Software, Information Technology, Leadership, IAM, LDAP, CISSP, Requirements Analysis, SSO, Project Planning, ITIL, Consulting
Education
University of Alberta 1975 — 1979
BSc, Biology and Chemistry
Ross Shep 1972 — 1975
Humana February 2012 - October 2013
Ana G. Mendez University System August 2010 - February 2012
Universidad Metropolitana March 2003 - August 2010
Skills
Business Intelligence, Visio, SPSS Knowledge, Leadership, Databases, Microsoft SQL Server, Disaster Recovery, Software Documentation, Information Technology, Healthcare Information..., ETL..., SQL, Business Analysis, Data Analyst, QlikView Development, Microsoft SQL..., NEITP (Network Expert..., Computer Hardware, Computer Software, Microsoft OS, Microsoft Technologies, Customer Service..., Innovator, Teamwork, Fast Learner, Knowledge in Computer..., Mac OS Knowledge, Tools based on Linux, Information System..., IT Tech Support, Knowledge in Ethical..., Knowledge in Active..., Computer Graphics, Power Pivot, Web Pages Design, Flash Animation, Self-Starter, Humana Six Sigman..., Management, PC Support, Troubleshooting, Windows 7, HTML Knowledge, Dreamweaver, Adobe Fireworks, Online Gaming, War Gaming, Access, IT Management, Visual Basic
Education
Global Learning & Consulting - Microsoft & CompTIA Academy 2012 — 2012
CompTIA Healthcare IT Technician, Trained
Universidad Metropolitana 2010 — 2015
Master of Business Administration (M.B.A.), Information System and Technology, 3.8
Global Learning & Consulting - Microsoft & CompTIA Academy 2010 — 2010
Technical Training, Network Expert IT Professional, Succeded
Universidad Metropolitana 2003 — 2009
Bachelor of Business Administration (B.B.A.), on Computerized Management Information System, 3.0
Humana February 2014 - Present
Humana October 2013 - February 2014
Humana June 2012 - October 2013
CTS (Ballester Hermanos, Inc.) January 2010 - November 2011
Santander Financial Services (Island Finance) March 2007 - January 2010
Skills
Health Insurance, Analytics, English, Account Reconciliation, Accounting, Customer Service, General Ledger, Public Speaking, Research, Compliance, Teaching, Disaster Recovery, Translation, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Outlook, HMO, PPO, Food & Beverage, Internet, Accounts Payable, Administration, Analysis, Management, Insurance, Office Administration, Teamwork, Invoicing, Payments, Data Analysis, Training, Spanish, Customer Satisfaction, Bookkeeping, Credit, Lotus Notes, Software Documentation, Data Entry, Healthcare, Medicare, Expenses, Access, Spreadsheets, Employee Benefits, Call Centers, Risk Analysis, Auditing
Education
Universidad Del Este
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Colegio Dr. Charles I. Mohler 1986 — 1993
High School Diploma
Reliance Specialty Infusion, LLC September 2012 - Present
Humana September 2010 - October 2013
Skills
Pharmacy, Pharmacists, Clinical Research, Pharmaceutical Industry, Healthcare, Pharmacy Benefit..., Healthcare Management, Managed Care, Disease Management, Diabetes, Patient Safety, Clinical Pharmacology, Clinical Pharmacy, Medicare
Education
University of Arizona 1998 — 2006
Doctor of Pharmacy (Pharm.D.), Pharmacy
Quest Diagnostics March 2015 - Present
Humana March 2013 - March 2015
Verinata Health, Inc. June 2012 - March 2013
DNA Direct July 2009 - November 2011
The Children's Hospital general genetics clinic March 2009 - May 2009
LabCorp CMBP September 2004 - December 2008
Molecular and Cellular Biology, University of Arizona January 1993 - January 2003
University of North Carolina January 1992 - January 1993
National Institutes of Environmental Health Sciences January 1991 - January 1992
Skills
Molecular Genetics, Genetic Counseling, Genetic Testing, Critical Thinking, Genetics, Cancer, DNA, Clinical Research
Education
University of Arizona
Master of Science, Genetic Counseling
University of Arizona
Ph.D, Molecular and Cellular Biology
University of North Carolina at Chapel Hill
BS, Biology
Uber June 2014 - Present
Humana August 2014 - December 2014
Comcast Cable August 2013 - May 2014
Citi Cards Services – Legacy Group August 2007 - May 2010
Cingular April 2003 - July 2005
Radio Shack August 2000 - November 2004
Skills
Customer Service, Social Networking, Sales, Retail, Store Management, Public Relations, Selling, Customer Satisfaction, Sales Operations, Team Building, Team Leadership, Customer Experience, Leadership, Public Speaking, Social Media, Marketing Strategy, Training, Strategic Planning
Education
Universidad del Sagrado Corazón 1983 — 1985
Turism
Universidad del Sagrado Corazón
American Express June 2008 - Present
ReLo Development, LLC August 2005 - May 2008
Sepracor February 2005 - August 2005
Anazao Health Corporation August 2004 - February 2005
Purdue Pharma March 2000 - August 2004
Wyeth Pharmaceuticals 1997 - 2000
Humana 1995 - 1997
Thomas Davis Medical Centers 1993 - 1993
Tucson General Hospital 1987 - 1993
Skills
Account Management, CRM, Marketing Strategy, Market Research, Management, Competitive Analysis, Cold Calling, Due Diligence, Team Building, Selling, Finance, Project Management, Real Estate, Customer Service, Sales Operations, Healthcare, Strategy, Sales Process, Direct Sales, B2B, Budgets, Selling Skills, Relationship Management, Retail, Operations Management, Sales
Education
University of Arizona 1988 — 1992
Bachelor of Arts, Economics
University of Phoenix 1995 — 1998
MBA, Masters, Business Administration
Eisenhower High School 1984 — 1987
Diploma, General Studies
Humana September 2013 - Present
IBM April 2010 - September 2013
Initiate Systems, Inc. March 2005 - April 2010
Sage Software 2000 - 2005
Pentawave 2000 - 2000
Choice Hotels International 1991 - 2000
Skills
RoboHelp, Agile, Agile Methodologies, Single Sourcing, Visio, Release Notes, FrameMaker, DITA, MadCap Flare, Scrum, Technical Writing, Software Documentation, Online Help, Technical Documentation
Education
University of Arizona 1986 — 1991
Bachelor of Arts (BA), Communications and English
Humana April 2012 - Present
Humana September 2010 - April 2012
Humana January 2009 - August 2010
Humana August 2008 - December 2008
Green Ribbon Health (Humana/Pfizer Health Solutions) September 2005 - August 2008
UnitedHealth Group (Ovations/Medicare Complete) June 2004 - September 2005
UnitedHealth Group (Optum) September 2003 - May 2004
UnitedHealth Group (Optum) October 2002 - September 2003
Skills
Certified Case Manager, Intermediate..., Timed typing of 70 WPM, Medicare, Medicaid, Managed Care, Case Managment, Healthcare Management, Healthcare, Utilization Management, Nursing, Disease Management, Home Care, HIPAA, Hospitals, Healthcare Information..., Health Insurance, Public Health, Acute Care, Inpatient, Clinical Research, Healthcare Consulting, Critical Care, Long-term Care
Education
University of Scranton
MBA with Specialization in Healthcare Management
SUNY at Buffalo
Bachelor of Science (BS), Nursing & Business Administration
Humana March 2013 - Present
Humana June 2011 - March 2013
Humana September 2008 - June 2011
Humana November 2006 - September 2008
Skills
Health Insurance, Team Leadership, Medicare, Customer Service, Insurance, Access, Process Improvement, Healthcare, Strategic Planning, Leadership, Team Building, Data Analysis, Account Management, Sales, Training, Vendor Management, Employee Relations, Project Management, Microsoft Excel, Microsoft Office
Education
University of Kentucky 2002 — 2005
Bachelor of Science (B.S.), Merchandising Apparel and Textiles
University of Alabama 2001 — 2002
Fashion Merchandising
Parallon November 2013 - Present
Mercy Health August 2012 - October 2013
Mercy Health August 2011 - August 2012
Humana 1999 - 2010
Skills
HIPAA, Strategic Planning, Healthcare, EMR, Healthcare Information..., Healthcare Management, Hospitals, Project Management, Process Improvement, Team Building, Insurance, Leadership, Management, Customer Service, Program Management
Education
Universidad del Sagrado Corazón 1987 — 1991
Bachelor of Arts (B.A.), Social Work
Universidad del Sagrado Corazón 1983 — 1987
Associate of Science (A.S.), Computer Science
Berkeley Research Group LLC February 2013 - Present
Huron Consulting Group 2005 - August 2012
Hornsby Consulting, LLC January 2005 - April 2010
Centura Health 2003 - 2004
Humana 1998 - 2000
HealthSource 1995 - 1998
Aetna 1991 - 1995
Skills
Managed Care, Medicare, Revenue Cycle, Healthcare Management, Healthcare Information..., Healthcare, Revenue Cycle Management, HIPAA, Physicians, Team Building, Hospitals, Physician Relations, Healthcare Consulting, Practice Management, Performance Improvement, Health Information..., Medicaid, Management Consulting, Healthcare Industry, Consulting, Epic Systems, Insurance, Meditech, Business Process..., Executive Management, Informatics, EHR, Data Analysis, Health Policy, ICD-10, EMR, Healthcare Reimbursement, Quality Improvement
Education
University of Alabama 1982 — 1986
BS, Accounting
Dow High School 1979 — 1982
Humana May 2012 - Present
Healthy Panacea Network December 2010 - May 2012
Nuesoft Technologies September 2008 - July 2009
Athens Heart Center February 2002 - September 2008
PCL Mindware 1996 - 1999
DCM Data Systems December 1981 - December 1996
Skills
Software Project..., Agile Methodologies, SDLC, Oracle, Vendor Management, Cloud Computing, Business Analysis, Solution Architecture, SQL
Education
University of Allahabad 1976 — 1979
B.Tech., Electronics & Telecomm Engineering
University of Allahabad 1974 — 1976
Bachelor of Science (B.Sc.), Math, Statistics, Physics
University of Louisville August 2014 - Present
Humana May 2011 - Present
Assumption High School February 2015 - June 2015
University of Louisville August 2002 - August 2011
Humana May 2010 - May 2011
Humana July 2006 - May 2010
Assumption High School August 2001 - June 2006
Lyon Metal Products Inc April 1998 - February 1999
Jefferson County Public Schools March 1994 - May 1998
Skills
Instructional Design, E-Learning, Needs Analysis, Leadership, Instructional Technology, Captivate, Cold Fusion Markup..., ADDIE, Teaching, Curriculum Development, Instructor-led Training, Training Delivery, Blended Learning, Learning Management, Organizational..., Workshop Facilitation, Adult Education, Coaching, Talent Management, Employee Training, Training, Leadership Development, Learning Management..., Performance Improvement, Onboarding, Camtasia, Staff Development, Succession Planning, SharePoint, Visio, Software Documentation, Distance Learning, Organizational Learning, Organizational..., SnagIt, Career Development, Multimedia, Hands-on Training, Technical Training, Mobile Learning, Resume Writing, Lectora, Curriculum Design, Training Facilitation, Performance Consulting, Technical Writing, SCORM, Performance Management, Workforce Planning, Emotional Intelligence
Education
University of Louisville 2005 — 2013
PhD, Educational Leadership and Organizational Development
University of Louisville 2000 — 2003
Master of Education, Instructional technology
University of Louisville 1996 — 1998
Bachelor of Science in Business Administration, Marketing, with a minor in International Business
Universidad Mariano Gálvez 1990 — 1993
Associate’s Degree, Marketing/Marketing Management, General
Colegio Rafael Landivar
EXL Healthcare January 2014 - Present
Coventry Health Care November 2010 - December 2013
Coventry Health Care 2010 - 2012
Independent Contractor February 2010 - December 2011
Magellan Health Services of Arizona June 2008 - February 2010
Humana October 2007 - June 2008
Health Services Advisory Group April 2006 - April 2007
Health Care Excel QualityQuest January 2005 - January 2006
United Healthcare June 2002 - November 2004
McBee Associates, Inc January 2000 - January 2002
Skills
Quality Control, Temporary Placement, Budgets, Leadership, Nursing, Medicare, Behavioral Health, Healthcare, Utilization Review, Program Development, Process Improvement, Medicaid, Managed Care, Utilization Management, Quality Improvement, Healthcare Information..., Healthcare Management, Program Management
Education
New York University
Master of Arts Degree, Nursing Education
University at Buffalo
Bachelor of Science Degree, Nursing
BlackBerry January 2012 - April 2014
Time Warner Cable May 2011 - December 2011
Humana 2010 - 2011
Skills
Customer Service, Team Leadership, Microsoft Excel, Microsoft Office, Management, Leadership, Teamwork, PowerPoint, Project Management, Time Management, Troubleshooting, Call Centers, Citrix XenApp, Software Documentation, Data Analysis, Business Analysis, Networking, Technical Support, BMC Remedy Ticketing..., Team Management, Computer Hardware, Training, Data Entry, Mobile Devices, Operating Systems, Databases, Mainframe Architecture, Active Directory, OWA, JUNOS, Juniper Technologies, IP VPN, RADIUS, McAfee, Microsoft Exchange, WebEx, Bomgar, Avaya IP Telephony, CCNA
Education
Brigham Young University - Idaho 2013 — 2017
Bachelor of Business Administration (B.B.A.), Information Technology
Universidad Latina de Costa Rica 2011 — 2012
Business Administration and Management, General
Universidad Latina de Costa Rica 2010 — 2011
CCNA, System, Networking, and LAN/WAN Management/Manager
UnitedHealth Group December 2014 - Present
UnitedHealth Group October 2012 - December 2014
Humana August 2012 - October 2012
Randstad January 2012 - June 2012
Rochester Regional Health System September 2006 - September 2011
Fairport Baptist Homes February 1999 - September 2006
Skills
Medicare, Health Insurance, HEDIS, Medicaid, Quality Assurance, HIPAA, Quality Improvement, Insurance, Healthcare, Process Improvement, Healthcare Management, Healthcare Information..., Data Entry, Provider Relations, EHR, Medical Compliance, EMR, Healthcare Consulting, Healthcare Industry, Managed Care
Education
SUNY Albany 2000 — 2004
Bachelor of Arts (B.A.), English Language and Literature, General
Humana October 2013 - Present
Atria Senior Living, Inc. July 2011 - October 2013
Atria Senior Living, Inc. October 2007 - July 2011
Wick's Pizza P&P, Inc., Louisville, KY April 2006 - September 2007
Nestle Polska S.A, Warsaw, Poland December 2004 - June 2005
Skills
financial analysis, financial modeling, financial reporting, treasury, accounting, finance, project management, general ledger, Microsoft Excel, Financial Analysis, Financial Modeling, Variance Analysis, Forecasting, Finance, Hyperion Enterprise, Accounting
Education
Indiana University South East 2011 — 2013
MBA
Warsaw School of Economics 2000 — 2005
Master's, Finance & Banking
Warsaw School of Economics, Poland 2000 — 2005
Master's, International Economic Relations
Universitat d'Alacant 2004 — 2004
Faculty of Finanace and Business
The Press-Enterprise 2007 - Present
Citi 2005 - 2007
Humana 2004 - 2005
Worldcolor 1999 - 2004
Education
University of Minnesota - Carlson School of Management
Master's of Arts
University of Arizona
Bachelor's of Science
Humana February 2008 - Present
Westport Axle 2005 - 2008
Comprehensive Pharmacy Services 1996 - 1998
Skills
Healthcare Information..., EHR, Healthcare, SDLC, Process Improvement, SharePoint, Vendor Management, Visio, Project Portfolio..., Project Management, PMO, Business Analysis, Business Process..., IT Management, Program Management, Agile Methodologies, Software Project..., Quality Assurance, Management, Enterprise Software, Team Leadership, Integration, PMP, Enterprise Architecture, Requirements Analysis, Business Intelligence, IT Strategy
Education
Universidade Federal do Rio Grande do Sul 1974 — 1980
Doctor of Medicine (M.D.), Urology Residency Program
Universidade Federal do Rio Grande do Sul 1975 — 1979
Bachelor's degree, Mechanical Engineer
WellCare July 2006 - Present
JPMorgan Chase October 2001 - June 2006
Humana 1990 - 2001
Skills
Medicare, Copywriting, Marketing Communications, Strategic Planning, Newsletters, Internal Communications, Advertising, Email Marketing, Direct Mail, Direct Marketing, Press Releases, Corporate Branding, Content Management, Brand Development, Creative Direction, Public Relations, Corporate Communications, Media Relations, Strategic Communications, Marketing, Team Building, Creative Writing, Copy Editing
Education
University at Albany, SUNY
Humana August 2005 - Present
Skills
Account Management, Customer Service, Sales Management, New Business Development, Team Building, Strategic Planning, Leadership, Negotiation, Cold Calling, Training, Sales, Sales Presentations, Business Ethics, Tenacious Work Ethic, Prospecting Skills, Marketing Strategy, Insurance, Time Management, Customer Retention, Health Insurance, Life Insurance, Business Development, Process Improvement, Direct Sales, Contract Negotiation, Medicare, Customer Satisfaction, Budgets, Finance
Education
University of Arizona, Eller College of Management 1985 — 1986
Bachelor's degree, Entrepreneurship/Entrepreneurial Studies
University of Arizona 1981 — 1985
Bachelor of Business Administration (BBA), Entrepreneurship, Accounting, Finance
Humana
Skills
PMP, Process Improvement, PMO
Education
University at Albany, SUNY
Humana October 2013 - Present
Humana November 2012 - October 2013
RxAlly March 2012 - December 2012
Humana January 2010 - March 2012
Humana April 2009 - January 2010
CVS Health September 2003 - May 2008
AstraZeneca 2006 - 2007
Skills
Pharmacists, Pharmacy, Pharmacy Automation, Medication Therapy..., Pharmacy Benefit..., Pharmaceutical Industry, Diabetes, Asthma, Pharmacueticals, Vaccines, Managed Care, Clinical Pharmacy, Healthcare, Product Development, Project Management, Six Sigma, Lean Manufacturing, Operations Management, Clinical Services, Immunization, CMS STARs, Medicare Part D, Medication Adherence, Medication..., Product Lifecycle..., Process Improvement, Strategy, Disease Management, Medicare, Leadership
Education
University of Maryland - Robert H. Smith School of Business 2006 — 2008
Master of Business Administration (M.B.A.), Organizational Management and Marketing, Cum Laude
University of Maryland Baltimore 2003 — 2007
PharmD., Pharmacy, Cum Laude
University of Arizona 1998 — 2002
B.S., Biochemistry and Molecular Biology, Summa Cum Laude
Humana August 2007 - Present
Skills
Talent Acquisition, College Recruiting, Health Insurance, Healthcare, Employee Relations
Education
University of Alabama at Birmingham 1990 — 1993
Bachelor of Science (BS), Human Resources Management and Services
Humana December 2011 - Present
Intuit January 2002 - June 2011
21st Century Learning/Arrowhead Holdings LLC 1996 - 2002
Bell Labs Lucent Technologies 1995 - 2000
Skills
Financial Analysis, Financial Reporting, Corporate Finance, Budgeting and..., Project Management, QuickBooks, Project Implementation, Hyperion essbase, Accounting, Contract Negotiation, Offshore Outsourcing, Purchasing Negotiation, Business Process..., Cross-functional Team..., Essbase, Financial Modeling, Forecasting, Process Improvement, Strategic Financial...
Education
University of Arizona 1990 — 1995
Bachelor of Science, Finance
Augusta Elementary School August 2014 - Present
University of Wisconsin-Stout June 2013 - August 2014
Elk Mound High School January 2013 - June 2013
Winona State University August 2011 - May 2013
Longfellow Elementary School September 2012 - December 2012
Audiovox October 2010 - August 2011
Arkansas State University August 2008 - April 2010
Humana July 2007 - July 2008
Skills
Event Planning, Research, Microsoft Office, Public Speaking, Microsoft Excel, Integrated Marketing, Customer Service, Data Analysis, Event Management, Management
Education
Winona State University 2011 — 2013
Master's, School and Community Counseling
University of Wisconsin-Madison 2003 — 2007
BS, Consumer Science
Universidad de Sevilla 2005 — 2005
Business
Humana 2010 - Present
Humana 2006 - May 2011
Humana Insurance 2008 - 2010
CompBenefits Corporation 1999 - 2006
Comcast 1994 - 1999
Viacom 1990 - 1996
Skills
Claim, Employee Benefits, Data Analysis, Health Policy, Insurance, Health Insurance, Marketing, Medicare, Business Analysis, Disability Insurance, Change Management, Underwriting, Program Management, Strategy, Leadership, Business Strategy, Business Process..., Management, Project Management, Sales Management, Process Improvement, Healthcare, Team Building, Contract Negotiation, Cross-functional Team..., Vendor Management, Managed Care, Software Documentation, Strategic Planning, Healthcare Industry, Analysis, Training, Consulting, Account Management, Team Leadership, Call Center, Risk Management, Sales, Customer Service, Provider Relations, Life Insurance
Education
University of Alabama 1995 — 1997
Marketing/Marketing Management, General
University of South Florida 1977 — 1979
Marketing, Public Relations
Humana June 2014 - Present
Humana July 2013 - May 2014
HealthSpring August 2005 - June 2013
United Health Group 2001 - 2004
Skills
Managed Care, Healthcare, Health Insurance, Medicare, Medicaid, Healthcare Consulting, Healthcare Information..., HIPAA, Revenue Cycle, Healthcare Management, Hospitals, EMR, Healthcare Industry, Provider Relations, Insurance, Practice Management, Physicians, Sarbanes-Oxley Act, Revenue Cycle Management, Process Improvement, EHR, Employee Benefits, Medical Billing, Executive Management, Performance Improvement, Physician Relations, Long-term Care, Data Analysis, Access, Credentialing, Healthcare Reimbursement, CPA, Accounts Receivable, Financial Analysis, PeopleSoft, Sarbanes-Oxley, Strategic Financial..., GAAP, Internal Controls, Financial Reporting, Variance Analysis, Cash Management, General Ledger
Education
University of Alabama at Birmingham 1999 — 2000
MBA, General MBA
University of Alabama at Birmingham 1993 — 1997
BS, Finance
Humana June 2015 - Present
Ironwood Physicians, PC November 2011 - June 2015
CIGNA Healthcare April 2007 - November 2011
Education
University of Phoenix
Master's degree
University of Arizona
Bachelor of Arts (BA)
Pueblo High School
Inmar July 2015 - Present
Inmar May 2014 - July 2015
Bank of America August 2011 - July 2013
Humana January 2009 - August 2011
Skills
Sales Tax, Tax Compliance, Financial Systems..., Tax Accounting, Process Improvement, Accounts Payable, Accounting, Financial Analysis, Financial Reporting, Tax, Strategic Planning, Microsoft Excel, Microsoft Office, Analysis
Education
Wake Forest University School of Business 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration, Management and Operations; Business Analytics
Wake Forest University 2004 — 2008
BS, Finance
University College Dublin 2006 — 2006
International Business, Operations, Finance
Tucson Dermatology November 2014 - Present
Humana October 2011 - November 2014
Pima Dermatology November 2010 - June 2011
University Physicians Health Plans April 2009 - November 2010
University Physicians Healthcare February 2005 - April 2009
CIGNA HealthCare of Arizona 2001 - 2005
CIGNA 1991 - 2005
Skills
Medicare, Network Development, Health Insurance, Hospitals, Healthcare, Contract Negotiation, Provider Relations, Healthcare Management, Managed Care, HIPAA, Contract Management, Medicaid, Healthcare Consulting, Healthcare Industry, Insurance, Change Management, Revenue Cycle, Healthcare Information..., Account Management, Process Improvement, Customer Service, Business Development
Education
University of Arizona 1978 — 1979
MBA, Finance
University of Arizona 1969 — 1973
BA, Education
Humana May 2015 - Present
Symphony Health Solutions May 2013 - May 2015
Symphony Health Services August 2010 - May 2015
Arizona Department of Health Services May 2007 - September 2010
Arizona Cancer Center January 2007 - May 2007
Canyon Ranch Center for Community Health Promotion and Prevention January 2007 - May 2007
Pathology Biomedical Consulting November 2003 - May 2007
Arizona Department of Health Services May 2006 - October 2006
Skills
Data Analysis, SAS, Statistics, Analysis, Epidemiology, Grants, Public Health, Healthcare, Research, SPSS, Clinical Research, Program Management, Analytics, Customer Engagement, Customer Satisfaction, Data Management, Databases, Lifesciences, Management, Pharmaceutical Industry, Program Evaluation, Sales Presentations
Education
University of Arizona 2005 — 2007
Master of Public Health, Biostatistics
University of Arizona 2000 — 2005
Bachelor of Science, Community Health Education
Genworth Financial January 2008 - Present
Humana January 2007 - Present
MetLife January 2006 - Present
Delta Dental January 2006 - Present
Aflac January 2004 - Present
UnitedHealth Group January 2004 - Present
Skills
Insurance, Disability Insurance, Term Life Insurance, Health Insurance, Life Insurance, Employee Benefits, Whole Life, Accident, Brokers, Claim, Critical Illness, Health Savings Accounts, Customer Service, Long-term Care
Education
University of Alabama at Birmingham
Bachelor of Science (B.S.), Business Administration, Management and Operations
CareMore Health Plan, an Anthem Company July 2014 - Present
ConnectiCare, an Emblem Company March 2013 - June 2014
Humana August 2008 - June 2012
Green Ribbon Health-Medicare Health Support, acquired by Humana September 2005 - August 2008
Matria Healthcare August 2001 - August 2005
Crawford & Company October 1989 - August 2001
Skills
Managed Care, Medicaid, Health Insurance, Medicare, Disease Management, Healthcare, Program Management, Utilization Management, Provider Relations, Healthcare Management, Case Management, Healthcare Consulting, Healthcare Industry, HIPAA, Health Policy
Education
Vanderbilt University 1978 — 1982
BSN, Nursing
University of Alabama in Huntsville
Graduate studies Masters of Administration, emphasis on Public Policy
United Healthcare September 2013 - Present
Humana January 2006 - Present
Humana MarketPOINT January 2006 - Present
The Albert McWilliams Group January 2001 - Present
Wells Fargo July 2007 - September 2008
Princeton Perfusion Group January 1990 - January 2001
Skills
Insurance, Disability Insurance, Medicare, Health Insurance, Term Life Insurance, Life Insurance, Brokers, Employee Benefits, Fixed Annuities, Long-term Care, Sales, Cold Calling, Managed Care, Account Management, Whole Life, Universal Life, Health Savings Accounts, Retirement, Long Term Care Insurance, Critical Illness, Accident, Group Insurance
Education
School of Allied Health 1982 — 1984
Allied Health, Allied Health
University of Alabama at Birmingham 1982 — 1984
Allied Health, Emergency Medicine
Humana January 2011 - Present
Deloitte & Touche September 2010 - January 2011
Skills
Financial Analysis, Auditing, Data Analysis, Accounting, Enterprise Risk..., SQL, SAS, Data Mining
Education
University of Alabama 2008 — 2009
M.A., Applied Economics
University of Alabama 2003 — 2009
Sun Life Financial June 2015 - Present
Sun Life Financial June 2014 - August 2014
Humana May 2013 - August 2013
Dur-A-Flex, Inc. July 2011 - August 2011
Duke University Medical Center June 2009 - August 2009
Skills
Actuarial Science, Microsoft Office, Microsoft Excel, Access, Data Analysis, Health Insurance, Claim, Risk Management, Financial Analysis, Accounting, Java, Communication, Teamwork, Leadership, ALM, VBA
Education
The University of Connecticut 2011 — 2015
Bachelor of Arts, Mathematics/Actuarial Science, 3.64
University College Dublin 2014 — 2014
Economics
Greater Hartford Academy of Math and Science 2008 — 2011
Cromwell High School 2007 — 2011
4.13
Humana September 2007 - Present
Education
Universidad Metropolitana 2002 — 2004
Master of Business Administration (M.B.A.)
Inustria de seguros October 2014 - Present
MAPFRE Puerto Rico October 2013 - October 2014
Humana December 2006 - October 2013
La Cruz Azul de PR August 2000 - December 2006
Skills
Capacity Planning, Project Work, Conference Presentations, Negotiation, Contract Negotiation, Radio, Public Speaking, Program Management, Account Management, Service Management, Windows, Excel, PowerPoint, Public Relations, Word, Internet, Internal Communications, Sales Management, Microsoft Excel, Health Insurance, Insurance, Leadership, Training, Employee Relations
Education
Universidad del Turabo 2006 — 2008
MBA, Human Resources
UPR Recinto de Ciencias Médicas 1996 — 2000
BHE, Health Educator
Shire Pharmaceuticals July 2014 - Present
Boehringer-Ingelheim.com July 2000 - July 2014
Humana January 1998 - January 2000
Fulbright Commission January 1999 - December 1999
SUNY (FOGARTY) RESEARCH FOUNDATION January 1994 - December 1999
New York State Dept. of Health November 1984 - January 1999
Skills
Epidemiology, Statistics, Public Health, SAS, Clinical Trials, Data Management, Life Sciences, Biostatistics, Data Analysis, SPSS, Clinical, Clinical Research, Research, Pharmaceuticals, Study Design, GCP, Analysis, Clinical Development, Statistical Modeling, Infectious Diseases, Report Writing, Clinical Study Design, Lifesciences, Pharmaceutical Industry, Oncology, SAS programming, FDA, Clinical Data Management, Protocol, SDTM, SAS Programming
Education
State University of New York at Albany
PhD, Epidemiology
University of Massachusetts Boston
BS, Biology / Chemistry
University of Massachusetts, Amherst
MSPH, Epidemiology/Biostatistics
Humana May 2014 - Present
Humana November 2013 - May 2014
University of Alabama August 2011 - July 2013
Big Brothers Big Sisters January 2010 - June 2010
Skills
Media Relations, Public Speaking, Event Planning, Social Media, Microsoft Excel, Microsoft Office, Fundraising, Marketing, Research, Public Relations, Social Media Marketing
Education
University of Alabama 2011 — 2013
M.A., Communication Studies
University of Tennessee-Knoxville 2006 — 2010
Bachelor of Arts (B.A.), Communication Studies and second major in Psychology
Spectrum Pharmacy Of Arizona September 2015 - Present
Humana October 2012 - September 2015
Tucson Museum Of Art March 2009 - October 2012
Faith Christian Church May 2008 - September 2008
University of Arizona Foundation May 2007 - May 2008
Skills
Fundraising, Customer Service, Event Planning, Microsoft Office, Administrative..., Community Outreach, Microsoft Excel, Research, Social Networking, Sales, Microsoft Word, Training, PowerPoint, Event Management, Public Relations, Teaching, Public Speaking, Outlook, Editing, Strategic Planning, Policy, Nonprofits, Health Insurance, Management, Team Building, Social Media, Time Management
Education
University of Arizona 2004 — 2008
Bachelor of Arts (B.A.), History
Humana May 2000 - Present
PricewaterhouseCoopers 1998 - 1999
JCPenney Life Insurance 1980 - 1982
Skills
Statutory Financial..., Health Insurance, Health Care Reform, Risk Based Capital, Reinsurance Management..., Health Insurance..., CPA Audit Management, Financial Examination..., Supplemental Health..., Captive Management, Capital Management, Accounts Payable, Premium Accounting, Treasury Management, Budgeting and Analysis, Administrative Expense..., Project Management
Education
University of Alabama 1981 — 1985
BS, Accounting
Humana Inc July 2009 - Present
Humana March 2008 - July 2009
Humana- Puerto Rico April 2005 - March 2009
Skills
Sales, Brokers, Health Insurance, Insurance, HMO, Employee Benefits, Disability Insurance, Healthcare, Claim, Medicare, Health Savings Accounts, Managed Care, Medicaid
Education
Universidad del Sagrado Corazón
Bachelor's degree, Clinical Psychology
Humana September 2013 - Present
Health Solutions Services, Inc July 2012 - Present
National Alliance of Mental Illness (NAMI) Greater Cincinnati January 2012 - Present
Affordable Language Services 2012 - Present
American Red Cross April 2013 - April 2014
American Red Cross January 2010 - March 2013
Mauritania Association of Rural Women (AMSFR), West Africa 2008 - 2011
Cocody Hospital 2000 - 2002
Project RETROCI- Oncolgy Department-Obstetric Gynecology Department 2000 - 2002
Skills
Nutrition, Nutritional Counseling, Nutrition Education, Wellness, Fitness, Personal Training, Fitness Training, Holistic Health, Strength Training, Wellbeing, Wellness Coaching, Healing, Yoga, Strength, Weight, Lifestyle, Weight Training, Functional Training, Meditation, Relaxation, Reiki, Supplements, Stretching, Cpr Certified, Program Development, Health Education, Prevention, Public Health, Healthcare, Clinical Research, Treatment, Health Promotion, Community Outreach
Education
Arizona Still University 2008 — 2010
Master's Degree, Public Health/ Health Program Planning, MPH-Health Program Planning-
Arizona Still University 2008 — 2009
Certificate of Public Health, General Public Health, Public Health Certificate
University of Arizona 2003 — 2003
English as Second Language/ESL, English, Certificate of Completion
Abidjan University of Medicine 1992 — 2002
Medical Doctor, Medicine, MD
BAE Systems October 2012 - Present
self October 2010 - September 2011
I December 2007 - October 2010
Humana June 2005 - December 2007
Alltel June 2001 - November 2003
Skills
Sales, Customer Service, Account Management, Customer Satisfaction, Sales Management, Leadership, Time Management, Strategic Planning, Training, Data Entry, Project Planning, Production Schedules, Healthcare
Education
Saint leo university 2006 — 2008
Associates, Liberal arts
University of Alabama 1997 — 2001
Bachelor of Business Administration (B.B.A.), Business/Office Automation/Technology/Data Entry
Humana January 2012 - Present
National Surgical Hospitals 2007 - 2011
Skills
Financial Reporting
Education
SUNY at Buffalo
Masters, Finance/Economics
Humana
Skills
Medicare, Health Insurance, Management, Claim, Coaching, Business Process..., Insurance, Training, Process Improvement, Team Building, Leadership, Visio, Medicaid, Provider Relations, Managed Care, Healthcare, Customer Service, Employee Benefits, HMO
Education
Universidad de Puerto Rico
Associate of Science (AS), BA @ University of Phoenix and certifiied dog groomer
humana January 2008 - Present
Education
Universidad Sergio Arboleda 1991 — 2001
Finance and exterior, Marketing
Abarca Health LLC August 2014 - Present
Abarca Health LLC December 2013 - July 2014
Sistema Universitario Ana G. Méndez (SUAGM) January 2013 - May 2014
Humana February 2012 - December 2013
Humana September 2009 - February 2012
Humana August 2008 - September 2009
Hospital Municipal Dr. César A. Collazo June 2004 - August 2008
Skills
Project Management, Consultation, Industrial Engineering, Six Sigma, Lean Management, Medicare Advantage, Medicaid, Management, Process Improvement, Process Engineering, Business Process..., Strategic Planning, Business Strategy, Strategic Thinking, Leadership, Cross-functional Team..., MS Project, Visio, Business Planning, Health Insurance, Data Analysis, Strategy, Medicare, PMO, Business Process Mapping, Consulting, Healthcare, Root Cause Analysis, Value Stream Mapping, Lean Manufacturing, Continuous Improvement, Insurance, Project Planning, Analysis, Project Portfolio..., Change Management, Operational Excellence, DMAIC, Training, Engineering, Claim, Employee Training, Business Analysis, Team Building, Program Management, Management Consulting, Policy, Business Process, Coaching, HIPAA
Education
Universidad del Turabo 2009 — 2012
Master's degree, Project Management
Universidad del Turabo 2003 — 2008
Bachelor's degree, Industrial and Management Engineering
Humana February 2014 - Present
Carondelet Health Network May 2013 - Present
Brook November 2011 - February 2013
Skills
Customer Service, Healthcare, Public Speaking, Microsoft Office, Team Building, Research, Leadership
Education
University of Arizona
BSN
Medical Card System Inc. June 2013 - Present
Medical Card Systems Inc. 2006 - Present
Triple S Inc. BCBC of PR 2005 - 2006
Fernandez Camejo & Assoc. 1996 - 2005
Humana 1993 - 1996
Skills
Public Relations, Customer Service, Sales, Health Insurance, Bilingual, Communication Skills, Coordinating Special..., Presentations, PPO, HMO, Sales Presentations, Insurance, Marketing, Employee Benefits, Advertising, Analysis, Market Research, New Business Development, Program Management, Project Management
Education
Universidad del Sagrado Corazón
Bachelor's degree, Communication, General
Humana August 2014 - Present
Club Melia by Melia Hotels International 2014 - Present
Mapfre 2010 - 2012
Skills
New Business Development, Business Strategy, Employee Benefits, Microsoft Excel, PowerPoint, Forecasting, Teamwork, Online Advertising, Supervisory Experience, Sales Process, Contract Negotiation, Provider Relations, Provider Enrollment, Medical Facility..., Team Leader
Education
Universidad del Sagrado Corazón
Advertising/ Marketing