Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Dell October 2014 - Present
Unbounded Solutions, Inc. May 2013 - December 2013
Strayer University May 2010 - October 2013
Logical Choice Technologies September 2010 - May 2013
Clear Creek October 2009 - December 2009
Humana June 2008 - October 2009
Humana June 2007 - June 2008
Law Offices of William Benz August 2006 - July 2007
Syracuse University College of Law Community Development Law Clinic August 2005 - May 2006
Holzman, Ritter & Leduc, P.L.L.C. May 2005 - August 2005
Skills
Negotiation, Government, Contract Management, Business Development, Financial Analysis, Health Law, Relationship Marketing, Legal Research, Litigation, Legal Writing, Corporate Law, Contract Negotiation, Mediation, Civil Litigation, Intellectual Property, Licensing, Leadership, Courts, Legal Assistance, Estate Planning
Education
Syracuse University College of Law 2003 — 2006
Juris Doctor, Law
Western Michigan University 1997 — 2001
Bachelor of Arts in Communications, cum laude, 2001, Communications
Humana September 2005 - Present
SHPS December 2002 - July 2005
Skills
Insurance, Business Analysis, Healthcare billing, Medical Coding, Healthcare Information..., Benfits administrator, CNAS, Medicaid, Medical Billing, Leadership Development, Claim, Managed Care, HIPAA
Education
Sullivan University 2011 — 2013
Bachelor of Science (BS), Health/Health Care Administration/Management
National College of Business and Technology- Louisville 2005 — 2007
Associate's degree, Health Information/Medical Records Technology/Technician
Federal Government March 2014 - Present
Humana/Senior Bridge October 2013 - March 2014
Humana November 2010 - October 2013
Von Maur January 2009 - September 2011
The Walt Disney Company August 2008 - January 2009
Skills
Interpersonal Skill, Communication, Fashion Design, Customer Service, Event Planning, Retail, Strategic Planning, Sewing, Process Improvement, Time Management, Employee Benefits, Leadership, Sales, Training, Employee Relations, Selling, Recruiting
Education
Sullivan University 2011 — 2013
Master of Science (MS), Human Resources Management/Personnel Administration, General, 3.63
University of Louisville 2004 — 2010
Bachelor of Science (BS), Communication, General
Humana April 2008 - Present
J.P. Morgan Chase September 1998 - April 2008
Skills
Performance Management, Workforce Planning, Management, Leadership, Employee Relations, Succession Planning, Health Insurance, Recruiting, Talent Management, Process Improvement, Deferred Compensation, Human Resources, Onboarding, Insurance
Education
Sullivan University
PhD, Management Student
University of Louisville
Master of Education
Western Kentucky University
Bachelor of Science, Business Administration
Humana November 2011 - Present
Humana September 2010 - November 2011
Humana June 2005 - September 2010
Humana December 1998 - June 2005
Humana November 1994 - December 1998
Humana May 1993 - November 1994
Skills
Process Improvement, Access, excel, Analytics, Business Analysis, Business Process..., Microsoft Office, Microsoft Word, Database Design, Troubleshooting, Employee Wellness, Engagement, Medicare, CMS STARS Maximization, SDLC, SharePoint, Risk Management, Microsoft Excel, Health Insurance, Finance, Management, Leadership, Analysis, Call Centers, Employee Benefits
Education
Sullivan University
Business Administration and Management, General
Humana 2014 - Present
Park Pointe Properties, Inc. April 2013 - July 2014
Lauer Real Estate July 2010 - August 2011
Fred Astaire Dance Studio 2009 - 2011
Skills
Apartments, Property Management, Dance, Choreography, Marketing, Event Planning, Social Networking, Fair Housing Law, Customer Service, Sales, Social Media, Leasing, Time Management, Real Estate, Home Staging, Real Estate Contracts, OneSite, Credit, Advertising
Education
Tallahassee Community College 2010 — 2011
Associate of Arts (AA)
Howard Steamboat Museum November 2014 - Present
American Queen Steamboat Company February 2012 - October 2014
Delta Queen Hotel July 2011 - January 2012
Miller Pipe Organ Co. January 2009 - January 2010
Delta Queen Steamboat Company January 2003 - July 2008
Humana October 2000 - January 2003
Pegasus Satellite Television February 1997 - November 2000
Belle Of Louisville April 1982 - September 1995
Skills
Training, Revenue Analysis, Micros, Front Office, Call Centers, Microsoft Office, Customer Service, Access, Customer Satisfaction, Hotels, Leadership, Event Management, Inventory Management, POS, Sales, Hospitality, Process Scheduler, Hospitality Management, Time Management, Hiring, Tourism, MICROS, Team Management, Operations Management, Hospitality Industry
Education
Sullivan University 1998 — 2000
Computer Science
J. M . Atherton High School 1979 — 1982
Carter BloodCare February 2014 - August 2014
Humana November 2013 - February 2014
Education
Tarrant County College 2013 — 2016
Bachelors Degree in Progress, Clinical Laboratory Science/Medical Technology/Technologist
University of North Texas
Ebit Information Systems January 2011 - Present
Ebit Information Systems January 2011 - Present
Independent Consultant June 2003 - Present
Sullivan University May 2002 - December 2009
Ebit Information Systems 2005 - 2007
Humana 2000 - 2002
Manpower Professional 1997 - 2000
AmerisourceBergen 1996 - 1997
Skills
Career Services, Process Improvement, Coaching, Healthcare, Engineering, Conflict Resolution, Applicant Tracking..., Resume Writing, Full-cycle Recruiting, Interviewing, Onboarding, Talent Acquisition, Technical Recruiting, Employee Relations, Talent Management, Career Development, Recruitment/Retention, Organizational..., HR Consulting, HRIS, Workforce Planning, Employee Engagement, Talent Development, Performance Management, Succession Planning, Hiring, Needs Analysis, Change Management, Human Capital Management, Staff Development, Job Coaching, Training Delivery, Project Management, SharePoint, Instructional Design, Sourcing, Business Analysis, Recruiting, Personnel Management, Temporary Placement, Policy, Interviews, Program Management, Business Coaching, Conflict Management, Team Building, Leadership Development, Training, HR Policies, Leadership
Education
University of Louisville 2007 — 2010
ABD, Educational Leadership & Organizational Development (concentration: HRD)
Sullivan University 2007 — 2008
Grad. Cert., Conflict Resolution
University of Louisville 1991 — 1996
M.Ed., HR Development
University of Kentucky 1990 — 1991
No Degree; General Education courses, 4.0
Marion Co. High School
Humana November 2014 - Present
Humana November 2012 - October 2013
Skills
Coaching, Management, Supervisory Skills, Emotional Intelligence, Process Improvement, Account Management, Call Centers
Education
Sullivan University 2008 — 2014
Bachelor of Science (BS), Business Administration and Management, General
UnitedHealth Group August 2015 - Present
Humana August 2014 - August 2015
Humana July 2013 - August 2014
Humana October 2012 - July 2013
Humana March 2011 - October 2012
Humana March 2007 - March 2011
Humana February 2006 - March 2007
Dismas Charities June 1997 - December 1999
United States Navy September 1988 - June 1992
Skills
Health Insurance, Medicare, Process Improvement, Managed Care, Healthcare, STARS, HEDIS, Claims Processing, Cross Functional Team..., HIPAA, Analysis, Employee Benefits, Project Management, Management, Access, Integration, Visio, Insurance
Education
Strayer University 2009 — 2012
Master's, Health Services Administration
Sullivan University 1999 — 2002
Bachelor's, Paralegal Studies
Sullivan University 1999 — 2002
Associate's, Paralegal Studies
Danville Area Community College 1992 — 1994
Associate's, Psychology
Humana March 2006 - Present
Charter Communications March 2002 - November 2005
Pegasus Communications January 2000 - December 2002
Skills
SQL Server Management..., SQL, PL/SQL, SSRS, SharePoint, VBA, DB2, Microsoft Excel, Microsoft Office, Access Database, HTML, SSIS, Business Analysis, Data Analysis, Leadership, Leadership Development, Communication, Management, eRoom, Team Leadership, Control Charts, Excel Dashboards, Root Cause Problem..., Business Process..., Strategic Communications, Six Sigma, Green Belt, Certified Lean, Photoshop, Access, Analysis, Process Improvement, Analytics, Visio, Insurance, Technical Support, Business Intelligence, Call Centers, Business Process, Business Process Mapping
Education
Sullivan University 2001 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General
Humana October 2014 - Present
Humana June 2012 - October 2014
Kindred Healthcare 2011 - 2012
JPMorgan Chase 2001 - 2011
Skills
Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Access, Management, Payroll, Time Management, Invoicing, Accounting, Process Scheduler, Accounts Payable, Accounts Receivable, Lotus Notes, Analysis, Outlook, Budgets, Insurance, Employee Relations, Finance, Team Building, Process Improvement, Employee Benefits, Training, Leadership, Strategic Planning, Team Leadership, Operations Management, Inventory Management, Policy, Coaching, Data Analysis, Healthcare, Emotional Intelligence, HIPAA
Education
Sullivan University 2015 — 2018
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Sullivan University 2012 — 2014
Bachelor of Science (B.S.), Accounting
Sullivan University 2009 — 2012
Associate of Science (A.S.), Accounting
Instituto Tecnico Superior de Contabilidad "Pedro Diaz Coello" 1988 — 1991
Associate of Science (A.S.), Accounting
Humana Inc. September 2013 - Present
Humana January 2007 - September 2013
Humana Military June 2004 - July 2007
Humana June 1997 - June 2003
Skills
Process Improvement, Financial Analysis, Accounts Receivable, Data Analysis
Education
Sullivan University 2009 — 2014
Bachelor's degree, Accounting and Healthcare Management
Humana November 2004 - Present
SimplexGrinnell September 1993 - August 2004
Microsphere, Inc August 1991 - August 1993
Niagara Envelope March 1990 - August 1990
Flexible Materials Inc January 1984 - January 1990
Skills
Process Improvement, Payroll, Healthcare, Team Building, Medicare, Onboarding, Human Resources, Insurance, Organizational..., Provider Relations, Medicaid, Employee Benefits, Health Insurance, Managed Care, Strategic Planning, Life Insurance, Organizational..., PPO, Benefits Administration, Health Policy, HMO, Claim, HIPAA, Employee Engagement, Training, Network Development, Disability Insurance, Healthcare Management, Succession Planning, Employee Relations, Performance Management, Health Savings Accounts, Strategy, Leadership, Medicare Part D, College Recruiting, Utilization Management, Healthcare Industry, Health Care Reform, Disease Management, Long-term Care, Credentialing, Applicant Tracking..., Healthcare Consulting, Talent Acquisition
Education
Sullivan University 1982 — 1983
Associate, Business
GE Global Operations October 2014 - Present
DeVry University October 2013 - Present
Idigitology, LLC. 2011 - Present
GE August 2012 - October 2014
Humana October 2007 - November 2012
Skills
Website Development, Instructional Design, Public Relations, Curriculum Development, Adobe eLearning Suite, ERP Consultant, UPK, Wellbeing, Digitization, Educational Consulting, Ancile uPerform, Oracle User..., SharePoint, E-Learning, Project Management, C#, Databases, Teaching, Web Applications, Knowledge Management, Consulting, Web Development, Management
Education
Sullivan University 2012 — 2013
Certified Web Developer, Information Technology Project Management
Sullivan University 2011 — 2012
MBA, Managerial Information Technology
Schneider Electric May 2015 - Present
Triple E Partners December 2014 - May 2015
Wayfair December 2013 - December 2014
The E. W. Scripps Company November 2010 - December 2013
Humana May 2008 - February 2010
Kohl's Department Stores July 2007 - May 2008
Insight Communications 2006 - 2007
Skills
Onboarding, Employee Relations, Employee Benefits, Benefits Administration, HRIS, Recruiting, Human Resources, Talent Management, Performance Management, Applicant Tracking..., Employee Engagement, FMLA, College Recruiting, New Hire Orientations, Payroll, Talent Acquisition, PeopleSoft, ADP Payroll, Organizational..., Deferred Compensation
Education
Sullivan University 2003 — 2006
B.S., Human Resource Leadership
Elizabethtown Community College 2003 — 2004
Human Services
Humana May 2011 - Present
ZirMed November 2008 - May 2010
Anthem 1998 - 2008
Skills
Microsoft Office, Data Analysis, Project Management, Access, Process Improvement, Databases, Leadership, Team Leadership, Management, Business Process, Testing, EDI, Business Analysis, Requirements Analysis, SDLC, Visio, Software Documentation
Education
Sullivan University 2007 — 2010
working towards bachlors degree, business with IT
Koch Filter Corporation September 2015 - Present
Humana June 2015 - Present
River City Bank Tax Division September 2003 - February 2015
Skills
Microsoft Office, Customer Service, Team Building, Management, Training, Leadership, PowerPoint, Microsoft Excel, Microsoft Word, Research, Customer Satisfaction, Troubleshooting, Budgets, Process Improvement
Education
Sullivan University 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Human Resources Management and Services
Sullivan University 2012 — 2013
Associate of Science (A.S.), Administrative Office Management
Humana Insurance Company Sales Proposal ConsultantHumanaFebruary 2012 - Present
Humana July 2008 - February 2012
Humana October 2006 - July 2008
Humana October 2005 - October 2006
Humana January 2000 - October 2005
Cirvis Inc. September 2000 - February 2001
Humana September 1994 - September 2000
Skills
Health Insurance, Insurance, Managed Care, Sales, Account Management, Employee Benefits, Disability Insurance, Life Insurance, Brokers, Customer Service, Sales Management, Term Life Insurance
Education
Sullivan University 2006 — 2006
Southern High School 1982 — 1986
Humana April 2011 - Present
Humana November 2010 - April 2011
Humana November 2007 - November 2010
Greater Louisville Automobile Dealers Association February 2004 - June 2007
Greater Louisville Automobile Dealers Association February 2004 - June 2007
Skills
Six Sigma, Certified Green Belt, Microsoft SQL Server, Microsoft Office, Process Improvement, Software Documentation, Project Management, Management, Strategy, Training, Access, Employee Benefits, Data Analysis, Business Analysis, SharePoint, Product Development
Education
Sullivan University 2012 — 2014
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Sullivan University 2000 — 2004
Bachelor of Science, Accounting
Humana June 2014 - Present
PharMerica Inc December 2007 - May 2014
Integrity Technology May 2001 - December 2007
Broadwing IT Consulting July 2000 - February 2001
CSR Technical, Inc January 1997 - July 2000
Skills
Sourcing, Recruiting, Policy, Job Fairs, Applicant Tracking..., Employee Benefits, New Hire Orientations, Temporary Placement, Software Documentation, Temporary Staffing, Human Resources, Marketing, Screening, Screening Resumes, Management, Cold Calling, Interviews, Sales, Payroll, Resume Writing, Onboarding, Talent Acquisition, College Recruiting, Training, Hiring, Networking
Education
Sullivan University 1979 — 1981
Associates, Office Specialist
Assumption High School 1975 — 1979
General Studies, Office Specialist Program
Humana April 2007 - Present
Humana April 2007 - May 2011
Stored Value Solutions 2000 - 2007
Stored Value Systems 2000 - 2007
Leroy's Jeweler 1996 - 2005
Skills
Product Management, SDLC, Process Improvement, Requirements Analysis, Business Analysis, Vendor Management, Visio, PMP, Software Project..., Project Management, Waterfall, Business Requirements, Business Process..., Program Management, Agile Methodologies, SharePoint, SQL, Software Documentation, Quality Assurance, Healthcare Information..., Project Portfolio..., Analysis, Requirements Gathering, MS Project, Data Analysis, Access, PMO, Agile Project Management, Leadership, Change Management, Business Intelligence, Business Process, Project Planning, Call Centers, ITIL, User Acceptance Testing, Project Delivery, Integration, Systems Analysis, Team Leadership, IT Strategy, Cross-functional Team..., IT Management, Data Warehousing, Six Sigma, Insurance
Education
Sullivan University 2000 — 2003
Bachelor's, Information Technology
Humana August 2014 - April 2015
Pegatron December 2012 - May 2014
Jabil January 2012 - June 2012
Geek Squad City September 2008 - July 2010
Charter Communications October 2006 - January 2007
Dynacraft May 2003 - September 2006
Skills
Databases, Network installation..., Desktop and laptop..., Microsoft Windows, Microsoft Office, Microsoft SQL Server, JavaScript, HTML
Education
Sullivan University 2008 — 2012
Associate of Science, Information Technology
Sullivan University 2008 — 2012
Bachelor of Science, Information Technology
Baptist Healthcare System January 2013 - Present
Humana November 2010 - January 2013
Humana January 2008 - November 2010
Skills
Statistics, Data Analysis, Business Analysis
Education
Sullivan University 2008 — 2011
Bachelor of Science, Finance
University of Louisville 2003 — 2005
ACTIVE Network June 2014 - Present
The Active Network February 2011 - Present
Fellowship Technologies November 2008 - January 2011
Humana January 2004 - November 2008
Skills
SSRS, SQL Server, Crystal Reports, Microsoft SQL Server, C#, T-SQL, SSIS, Business Intelligence, SQL
Education
Tarleton State University 2002 — 2003
CIS, Computer Programming
Texas Tech University 1998 — 2001
Computer Programming
Texas Tech University Health Sciences Center 1999 — 2000
General Electric Appliance and Lighting June 2014 - Present
Humana February 2007 - June 2014
Dogwood Homes, Realty and Development Co. January 2005 - February 2007
Integrated Professional Services, Inc. (IPS) May 2000 - February 2007
Howard Robison, Atty July 1997 - June 1999
Skills
Process Improvement, Six Sigma, Microsoft Excel, Procurement, Human Resources, Access, Project Management, Supply Chain, Supply Management, Business Process, Purchasing, Sourcing, Vendor Management, Integration, Visio, Management, Leadership, Strategic Planning, Team Building, Program Management, Cross-functional Team..., Analysis, Change Management, Training, Business Analysis, Business Process..., Customer Service, ERP, Strategy, Project Planning, New Business Development
Education
University of Phoenix 2007 — 2015
Bachelor of Science in Business, IT Information Technology/Bachelor of Science in Business with PM Certification
Sullivan University 1999 — 2002
Business
SCHS
Humana October 2013 - Present
JenCare Medical May 2012 - May 2013
Connextions July 2011 - May 2012
Healthcare Solutions January 2010 - July 2011
Cardinal Health , Specialty Pharmaceutical Distribution April 2006 - June 2009
Skills
Customer Service, Project Management, Team Leadership, Microsoft Excel, Microsoft Office, Process Improvement, PowerPoint, Insurance, Microsoft Word, Team Building, Healthcare, Coaching, Software Documentation, Performance Management, Six Sigma, Public Speaking, Leadership, Event Planning, Program Management, Vendor Management, Management, Strategy, Forecasting, Organizational..., Change Management, Business Analysis, Outlook, Leadership Development, Training, Operations Management, Data Analysis, Strategic Planning, Budgets, Call Centers, Quality Assurance, Policy, Negotiation, Process Scheduler, Account Management, Marketing, Cross-functional Team..., Recruiting, Visio, Customer Satisfaction, Employee Relations, System Administration, Contract Negotiation, Access, Time Management, Sales
Education
Sullivan University 2000 — 2003
Bachelor's Degree, Business Management
Polsinelli February 2015 - Present
Bingham McCutchen June 2014 - January 2015
Humana February 2014 - June 2014
Toyota June 2004 - November 2013
Lexmark April 2002 - June 2004
Skills
Business Process..., Project Management, Vendor Management, Outsourcing Management, Business Application..., Strategic Planning, SDLC, Process Improvement, Strategy, Change Management, Management, Supply Chain Management, Leadership, Consulting, Business Analysis, Enterprise Software, Integration, Software Development, Agile Methodologies
Education
Sullivan University 2000 — 2002
Associate's degree, Information Technology
University of Kentucky 1985 — 1987
General Studies
Humana September 2014 - Present
Neuronetrix July 2014 - September 2014
ADP July 2012 - July 2014
SHPS November 2004 - July 2012
Skills
Financial Analysis, Billing Systems, Supervisory Skills, Corporate Finance, Invoicing, Management, Account Management, Customer Service, Employee Benefits, Leadership, Call Centers, Microsoft Excel, Project Management
Education
Sullivan University 2002 — 2005
Bachelor's Degree, Business Administration and Management, General
Humana 2013 - 2013
Yum! Brands, Inc February 2006 - September 2011
Skills
Self-starter, Medical Terminology, Microsoft Office, Microsoft Excel, Interpersonal Skill, Records Management, Resourceful..., Dependable Team Player, Customer Service, Insurance, Travel Arrangements, Expense Reports, Meeting Scheduling, Administrative..., Legal Administration, Bookkeeping, Payroll, Branch Banking, Legal Writing
Education
Sullivan University 2003 — 2004
Not completed, Paralegal Studies
Moore High School, Louisville, KY 1973 — 1979
Diploma, Business
Kentucky Health Cooperative September 2013 - Present
Humana May 2004 - September 2013
Kentucky Court of Justice January 2007 - January 2011
Providian Financial January 2000 - January 2004
Skills
Policy, Training, Process Improvement, Healthcare, Legal Writing, Government, Research, Auditing, Bankruptcy, Medical Records, Appeals, Criminal Law, Databases, Clinical Research, Military, Health Insurance, Insurance, Medicaid, Medicare Part D, Financial Risk
Education
Sullivan University 2009 — 2011
Bachelor of Science, Justice & Public Safety Administration
Daymar College 2004 — 2006
Associates Degree, Paralegal
Humana January 2007 - Present
Ross Company Realty 2007 - 2009
Education
Sullivan University 2000 — 2004
Elevate July 2015 - Present
Elevate October 2014 - July 2015
Think Finance March 2014 - September 2014
Think Finance November 2012 - March 2014
ClarusHealth Solutions April 2010 - November 2012
Humana January 2007 - April 2010
Brix Networks September 2005 - January 2007
Corphealth May 2003 - September 2005
Stephenville ISD August 2002 - May 2003
Tarleton State University January 2000 - May 2001
Skills
Automation, Powershell, Application Delivery..., F5 BigIP, Networking, Servers, Windows, Linux, Windows Server, MySQL, Microsoft SQL Server, T-SQL, ASP.NET, Infrastructure, SharePoint, PHP, Active Directory, .NET, Database Administration, Database Design, C#, IIS, Microsoft Exchange, Network Administration, Agile Methodologies, Virtualization, Hardware, VoIP, VMware, Software Development, Disaster Recovery, Data Center, Databases, IT Management, Vendor Management, DNS, Troubleshooting, Security, IT Operations, ASP.NET MVC, System Center, SDLC, Web Application Security, SQL
Education
Tarleton State University 1999 — 2003
B.S., Computer Information Systems
Four Roses Distillery May 2010 - Present
Humana 2007 - 2010
The Courier-Journal 2004 - 2007
Adept Communications 1996 - 2003
March of Dimes 1987 - 1995
First National Bank 1977 - 1987
Skills
Advertising, Communication Training, Copywriting, Corporate Communications, Crisis Communications, Event Management, Event Planning, Integrated Marketing, Internal Communications, Management, Marketing, Marketing Communications, Marketing Management, Marketing Strategy, Media Relations, Press Releases, Newsletters, Public Relations, Social Media, Social Media Marketing, Social Networking, Strategic Communications
Education
Sullivan University
Bachelor of Science, Dual Major: Marketing & Sales; Business Administration
Humana February 2015 - Present
Homebound medical October 2013 - February 2015
The Lakes at Maumelle September 2013 - December 2014
St Andrew's Place Nursing Home February 2013 - September 2013
Ozark Health June 2011 - December 2012
Skills
Management, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Leadership, Training
Education
UACCM 2012 — 2012
Associate's degree, Registered Nursing/Registered Nurse
UACCM 2010 — 2011
Associate's degree, Licensed Practical/Vocational Nurse Training
Syracuse University 1992 — 1996
Bachelor's degree, Psychology
Humana September 2014 - Present
Humana August 2000 - Present
Republic Bank August 1999 - August 2000
Capital One October 1996 - June 1999
UPS July 1995 - October 1996
Transglobal Airlines July 1995 - June 1996
Skills
Medicare, PMP, Health Insurance, Process Improvement, Change Management, Insurance, Agile Methodologies, Vendor Management, Business Analysis, Call Centers, Management, Coaching, Employee Benefits, Risk Management, Quality Assurance, Strategic Planning, Leadership, Project Management, Business Process..., Training, Team Building
Education
University of Louisville 2001 — 2006
Bachelors, English
Tarrant County College 1997 — 1999
Associates of Science, Nutrition and Dietetics
Humana December 2014 - January 2015
Brooksource/Humana March 2014 - December 2014
PC Mall (Sarcom) Norton Healthcare February 2012 - December 2013
PC Mall (Sarcom) Norton Healthcare November 2012 - February 2013
Statewide Roofing and Restoration April 2011 - July 2011
Signature Healthcare January 2011 - April 2011
Xerox August 2006 - October 2010
Sunstar Houseboats Inc February 2004 - July 2006
Image Entry December 1996 - June 2004
Lakeview Yachts October 2003 - January 2004
Skills
Office Administration, Healthcare Information..., Health Insurance, Front Office, Data Entry, Information Services..., Information Services..., System Administration, Access, Customer Service, Troubleshooting, HIPAA, Active Directory, Network Security, Technical Support, Windows 7, Security, Computer Hardware, Networking, Citrix, Information Security, Help Desk Support, XP, Printers, Cisco Technologies, Disaster Recovery, Databases, Software Documentation, Training, Information Technology, A+ Certified, Visio, Management, Servers, SharePoint, Call Centers, VMware, Hardware, Operating Systems, Windows Server, Microsoft Exchange, Network Administration, Windows, Microsoft Office 2007, Program Management, Laptops, OS X, Group Policy, Database Administration, Windows XP Pro
Education
Sullivan University 2012 — 2012
CompTIA Security+, Security+ Certification
Sullivan University 2012 — 2012
CompTIA Network+, Network+ Certification
Sullivan University 2012 — 2012
CompTIA A+ Essentials, A+ Essentials Certification
Willow Run High School 1991 — 1992
Russell County High School 1988 — 1991
Online Classes 2015 — 2015
Certified in Completion of Course, Psychology 101, 89 %
Charter Communications May 2014 - Present
Humana October 2011 - May 2014
Constellation Energy Partners LLC July 2006 - December 2008
US Army February 1996 - February 2001
Skills
Business Analysis, Data Analysis, Customer Service, Customer Satisfaction, Problem Solving, Problem Analysis, Project Management
Education
Sullivan University 2004 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Humana November 2010 - Present
Humana April 2008 - November 2010
Humana February 2002 - April 2008
Skills
Insurance, SDLC, Process Improvement, Business Analysis, Health Insurance, PMP, Project Management, Visio, PMO, Vendor Management, Project Portfolio..., Requirements Gathering, Program Management, Business Process..., Risk Management, Requirements Analysis, Software Project..., Change Management, SharePoint, MS Project
Education
Sullivan University 2015 — 2017
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Sullivan University 2000 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, General
Project Management Institute
Project Management Professional Certification, Project Management
Shawn Duncan Surgical Assisting, LLC October 2010 - Present
Adecco Group June 2009 - October 2009
Paul Bruce Home Improvements, LLC August 2007 - June 2009
Humana June 2008 - January 2009
Ajilon March 2008 - June 2008
ZirMed January 2004 - September 2007
Pomeroy Computer Resources July 1999 - July 2003
Pomeroy 1999 - 2001
Pomeroy 1999 - 2001
Pomeroy 1999 - 2001
Skills
Business Analysis, EDI, HIPAA, Software Project..., Project Management, Software Documentation, Visio, Change Management, Analysis, Windows, Management, Healthcare Information..., Requirements Gathering, Telecommunications, X12, Unix, SQL, PeopleSoft, SaaS, Process Improvement, Use Case Analysis, EDI mapping, ANSI, Microsoft Office, MS Project, SnagIt, Laptops, Procomm Plus, FTP, Telnet, Parsing, Outlook, Lotus Notes, PC Anywhere, VPN, Windows 7, Remedy, Business Management, Vendor Management, SDLC, Databases, SharePoint, Training, Program Management, Information Technology, Leadership, Integration, Access, Data Mining
Education
Sullivan University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Sullivan University 2011 — 2013
Bachelor, Business Administration and Management, 3.02
Sullivan University 1997 — 1999
Associate, Computer Science
Humana July 2014 - Present
Humana 2010 - 2014
Humana 2008 - 2010
Stored Value Solutions (SVS) July 2005 - April 2008
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Process Improvement, Vendor Management, Integration, Visio, SDLC, Strategy, Health Insurance, Project Management, Business Process..., Business Analysis, Insurance, Program Management
Education
Sullivan University
Bachelor of Science Business Administration, Concentration in Computer Science
Humana November 2013 - Present
Humana April 2012 - November 2013
Humana March 2008 - April 2012
Humana November 2006 - March 2008
Humana August 2005 - November 2006
Skills
Process Improvement, Health Insurance, Leadership, Team Building, Data Analysis, Training, Customer Service, Yellow Belt, Data Mining, Process Flow Charts, Minitab, Inventory Management, Process Capability, Process Consulting, System Testing, Claims Management, Process Management, Microsoft Office
Education
Sullivan University 2009 — 2012
Bachelor’s Degree, Business Administration and Management, General
Humana April 2015 - Present
Seven Counties Services March 2014 - April 2015
Seven Counties Services March 2005 - March 2014
EB Games April 2003 - October 2003
Top line communications Corp November 2002 - March 2003
Snelling Staffing Services March 2002 - November 2002
SunCom Wireless December 1999 - January 2002
BellSouth Mobility July 1995 - December 1999
Skills
Training, Human Resources, Leadership, Customer Service, Office Management, Sales, Employee Relations, Event Planning, Team Building, Interviews, Leadership Development, PowerPoint, Conflict Resolution, Policy, Employee Training, Retail, Customer Satisfaction, Microsoft Office, Microsoft Word, Teamwork, Microsoft Excel, Data Entry, Outlook, Healthcare, Administrative..., Scheduling, management, Administrative..., Management, Recruiting
Education
Sullivan University 2014 — 2015
Master's Degree, Business Administration - Human Capital Management (Projected Graduation June 2015), Current GPA 3.75
Sullivan University 2013 — 2014
Master's degree, Human Resource Leadership, 3.31
Sullivan University 2009 — 2012
Bachelor's, Business Administration, 2.98
Sullivan University 2009 — 2011
Associate, Business Administration, 3.05
U.S.Army Reserves October 2010 - Present
84th Training Command October 2010 - July 2014
5th Signal Command March 2009 - October 2010
5th Signal Command March 2008 - March 2009
Humana November 2006 - February 2008
439th Communications Squadron Air Force Reserves December 2001 - December 2007
Pulau Electronics Corporation March 2006 - November 2006
Commerce Insurance October 2001 - August 2005
ClientLogic March 2000 - January 2001
River City Bank December 1998 - February 2000
Skills
Active Directory, Windows Server, System Administration, Windows 7, Computer Hardware, VMware, Network Administration, Windows, Servers, XP, Microsoft SQL Server, Troubleshooting, Microsoft Exchange, Help Desk Support, Computer Security, Networking, Network Security, Security, Cisco Technologies, Information Technology, Software Installation, Routers, Software Documentation, Technical Support, VPN, Operating Systems, Hardware, Laptops, Printers, Integration, Unix, System Deployment, BMC Remedy, Windows Vista, Windows XP
Education
Sullivan University 2006 — 2008
Bachelors of Science, Business Administration
Humana August 2010 - Present
WellPoint June 1985 - December 2009
Skills
Project Management, Microsoft Office, Customer Service, Strategic Planning, Business Analysis, Management, New Business Development, Account Management, Microsoft Excel, Business Strategy, Marketing Strategy, Change Management, Business Development, Process Improvement
Education
Sullivan University 1982 — 1983
Humana April 2008 - Present
Presbyterian Church (USA) 1998 - 2008
Skills
Oracle, Microsoft SQL Server, PL/SQL, MySQL, Informix, Database Design, Databases, COBOL, COBOLII, RPG, RPG II, Visual Basic, SQL Tuning, DB2, ETL, Database Administration, SQL, Performance Tuning, Data Warehousing, Data Modeling, Unix Shell Scripting, GoldenGate, SDLC, Enterprise Architecture
Education
Sullivan University 2012 — 2015
Master's degree, Information Technology
Sullivan University 2011 — 2015
Bachelor's degree, Information Technology
Humana January 2012 - Present
Humana April 2009 - January 2012
Republic Bank November 2004 - April 2009
Skills
Instructional Design, Adult Learning Theory, eLearning..., Classroom Faciliation, Consulting, Analysis, Process Improvement, Project Management, Leadership, Virtual Facilitation, Management, Customer Service, Business Analysis, Training, Risk Management, Administration, Change Management, Coaching, Culinary Skills, Health Insurance, Hospitality Management, Leadership Development, Organization Skills, Team Building
Education
Sullivan University 1997 — 2001
Bachelor's degree, Business Management
CITYMD September 2014 - Present
Humana August 2011 - September 2014
Humana Europe Ltd September 2009 - July 2011
Humana Europe Ltd September 2007 - September 2009
Humana Inc September 2002 - August 2007
ProAct Corporation January 2001 - August 2002
Interlynx Corp. June 1998 - December 2000
University of Maryland System May 1993 - June 1997
Syracuse University 1992 - 1993
V Sankar Aiyer & Company 1980 - 1983
Skills
Business Intelligence, Program Management, Enterprise Architecture, IT Strategy, Project Management, Business Analysis, Vendor Management, SDLC, Process Improvement, Strategy, CRM, Leadership, Agile Methodologies, Software Project..., SaaS, Software Development, Analytics, Enterprise Software, Requirements Analysis, Business Strategy, Healthcare, Cross-functional Team..., Data Warehousing, Business Development, Team Leadership, Management, Data Center, Business Process..., Strategic Partnerships, Strategic Planning, Healthcare Information..., Information Technology
Education
Syracuse University 1986 — 1991
PhD
Syracuse University 1984 — 1986
MBA
Bombay University (Podar College) 1977 — 1981
BCom
Humana 2015 - Present
Otowi Management. October 2008 - April 2015
OS2 Healthcare January 2015 - March 2015
Alabama Department of Forensic Sciences September 2007 - April 2008
Beau Rivage August 2006 - September 2007
Chiropractic Strategies December 1999 - August 2003
Skills
ICD-10, ICD-9-CM, HCPCS, CPT, Medical Coding, HIPAA, Medical Records, Medical Billing, Personal Injury, Third Party Collections, Insurance, Data Entry, Microsoft Word, Outlook, Microsoft Excel, Microsoft Office, PowerPoint, Social Media, Facebook, Editing, Customer Service, Research, Telephone Skills, Time Management, Teamwork, Healthcare, Medisoft, EZ biz, Eclipse, Epic Systems, 3M encoder, eClinical Works, medisys, successEHS, Allscripts
Education
CCO. 2014 — 2014
CPC review, Independent Study
SUNY College of Technology at Canton 2003 — 2006
Bachelor's degree, Criminal Investigations.
compliant coding
Humana October 2008 - Present
Skills
Customer Service, PowerPoint, Advertising, Microsoft Office, Microsoft Excel, Marketing Strategy, Marketing Communications, Photoshop, Microsoft Word, Strategic Planning, Marketing, Social Media, Social Media Marketing, English, Public Relations
Education
Sullivan University 2010 — 2013
BS, Marketing
Humana January 2014 - Present
Humana October 2011 - January 2014
Humana October 2007 - October 2011
Kroger May 1994 - October 2007
Education
Sullivan University 2013 — 2015
Master's degree, MBA ( Currently studying)
University of Louisville
Bachelor of Arts (B.A.), English
IBM February 2015 - Present
Time Warner Cable June 2014 - February 2015
IBM 2015 - 2015
Sears Holdings Corporation November 2012 - June 2014
Humana October 2011 - November 2012
Omnisys (DoD at Fort Knox) 2009 - 2011
UPS 2000 - 2007
Skills
IT Management, Agile Methodologies, Project Management, Agile Project Management, SharePoint, Sharepoint Designer, SDLC, Disaster Recovery, Scrum, Photography, Windows Server, Software Project..., Active Directory, Business Analysis, Software Development, SharePoint Designer, Management, Requirements Analysis, Leadership, Process Improvement, Business Intelligence, Vendor Management, Program Management
Education
Sullivan University 2003 — 2007
Master of Science (MSMIT), Information Technology
Humana March 2008 - Present
The Rawlings Company November 2007 - March 2008
Yum Brands January 2000 - November 2007
Samtec November 1998 - January 2000
Accent Marketing 1997 - 1998
Skills
SDLC, SQL, Business Analysis, Microsoft SQL Server, T-SQL, Data Warehousing, Software Project..., ETL, Database Design, ASP.NET, Databases, Data Modeling, PL/SQL, DB2, C#, .NET, Agile Methodologies, Scrum, SSRS, SharePoint, Business Intelligence, Visio, Enterprise Architecture, SOA
Education
Sullivan University 1995 — 1996
Western Kentucky University 1991 — 1994
Humana May 2014 - Present
Hillerich & Bradsby Co. July 2006 - March 2014
NTS Development Company 2001 - 2004
Skills
Forecasting, Sporting Goods, Accounting, SAP, Financial Reporting, Financial Analysis, Budgets, Internal Controls, Auditing, Strategic Planning, Process Improvement, Sarbanes-Oxley Act, ERP, GAAP, Due Diligence
Education
Sullivan University
Masters of Business Administration in Managment, B.S. in Accounting
Humana January 2007 - Present
Humana June 2004 - January 2007
Humana Military Healthcare Services October 1998 - June 2004
Skills
Disaster Recovery, IT Management, PMP, Vendor Management, Process Improvement, Project Management, IT Strategy, SDLC, SharePoint, Visio
Education
Sullivan University 2005 — 2010
Bachelor's degree, Business Administration and Management, General
Republic Bank June 2014 - Present
Digital Risk April 2014 - May 2014
First Community Mortgage September 2012 - January 2014
Bank of America February 2009 - August 2012
Humana September 2008 - February 2009
Mortgage Guaranty Insurance Corp February 2008 - July 2008
Republic Mortgage Insurance Corp August 2007 - January 2008
Advent Mortgage, LLC June 2006 - July 2007
VanDyk Mortgage D/B/A Advisors Mortgage March 2005 - June 2006
Republic Mortgage Insurance Corp September 2004 - December 2004
Skills
Underwriting, FHA, Financial Analysis, Mortgage Banking, Mortgage Lending, Residential Mortgages, Loan Origination, Refinance, USDA, VA loans, Loans, Credit, Investment Properties, Mortgage Underwriting, Portfolio Management, Banking
Education
Sullivan University 1994 — 1997
Trinity High School
Humana November 2011 - Present
AT&T February 2008 - November 2011
Law Offices of Lindsey Scott, Wanda Baker, Walter Bedford, Jr. and Seleta Griffin September 2005 - December 2007
Executive Inn Hotel 1998 - 2005
SuperAmerica 1996 - 1998
Education
Sullivan University 2003 — 2005
Frost Brown Todd May 2002 - Present
Verizon Wireless July 1991 - May 2002
Humana June 1988 - June 1991
Skills
Litigation, Civil Litigation, Product Liability, Mediation, Employment Law, Recruiting, Legal Research
Education
Sullivan University
Computer Specialist
Humana August 2013 - Present
Humana January 2010 - August 2013
Humana Cares June 2008 - March 2009
Kforce September 2007 - February 2008
Maxim Healthcare Services December 2006 - August 2007
Skills
PowerPoint, Microsoft Excel, Outlook, Microsoft Word, Access, Applicant Tracking..., Lotus Notes, Nursing, Healthcare, Customer Service, Talent Acquisition, Employee Relations, Employee Benefits, Recruiting, Healthcare Management, HIPAA
Education
University of South Florida 2008 — 2010
BMS, Bio-Medical Science
SUNY Polytechnic Institute 2002 — 2006
BS, Business
Humana April 2013 - Present
Humana May 2005 - Present
AT&T Wireless January 2000 - April 2005
BellSouth Mobility May 1995 - July 1999
Skills
Administrative..., Invoicing, Visio, Management, Lotus Notes, Leadership, Training, Administration, Budgets, Microsoft Excel, Administrative...
Education
Sullivan University 1988 — 1990
Paralegal
Brown-Forman June 2014 - Present
Brown-Forman February 2013 - June 2014
GE Appliances September 2012 - February 2013
Humana October 2008 - September 2012
Toyota Motor Manufacturing Kentucky May 2000 - October 2008
Skills
Excel, PL/SQL, PowerPoint, SharePoint, Hyperion, OBIEE, Access, Cognos, PeopleSoft Financials, PeopleSoft Manufacturing, Hyperion Enterprise
Education
Sullivan University 2005 — 2007
MBA, Business
Eastern Kentucky 1991 — 1998
Bachelor of Business Administration (B.B.A.), Accounting
AIG January 2015 - Present
Humana March 2013 - May 2013
Service Net / AIG February 2001 - March 2013
IPOP.COM 2000 - 2000
Sears 1982 - 2000
Skills
Process Improvement, Cross-functional Team..., Project Management, Business Analysis, Organization, Adaptability, Change Management, Coaching Staff, Microsoft Office, Data Mapping, Client-focused, Call Centers, Project Planning, Visio, Business Process, Analysis, Analytics, Software Documentation, Vendor Management, Quality Assurance, Management, Customer Service, MS Project, CRM, SharePoint, Program Management, Software Project..., Strategy, Leadership, Team Building, Strategic Planning, Account Management, Team Leadership, SDLC, Training, Integration, New Business Development, Business Requirements, Customer Satisfaction, Requirements Analysis, Operations Management, Documentation, Business Process..., Agile Methodologies
Education
Sullivan University 1997 — 2000
BS Management, Business Management & Paralegal
The Guardian Life Insurance Company of America October 2010 - Present
Humana April 2008 - October 2010
CIGNA May 2002 - April 2008
Skills
Creative Solutions, Sales Operations, Employee Benefits, Disability Insurance, Sales, Risk Management, Management, Customer Service, Life Insurance, Sales Management, Healthcare, Cold Calling, Process Improvement, Underwriting, Term Life Insurance, Health Insurance, Dentistry, Health Savings Accounts, Account Management, Insurance, Group Insurance, Brokers, Managed Care, Fixed Annuities, 401k, Medicare, Long-term Care, Critical Illness, Retirement, COBRA, Retirement Planning
Education
University of Nebraska at Omaha 2000 — 2002
MBA
University of Iowa - Henry B. Tippie College of Business 1996 — 2000
B.S., Finance
Swansea University 1998 — 1998
International Business
National College of Business & Technology 2008 - 2009
Humana January 1991 - July 2008
Education
Sullivan University
BA, Business
Humana September 2014 - Present
Humana July 2011 - August 2014
Humana November 2005 - June 2011
Education
Sullivan University 2013 — 2015
Bachelor of Science in Interdisciplinary Studies, Business Administration and Healthcare Management
Sullivan University 2010 — 2013
Associate of Science (AS), Business Administration and Management, General
Vantiv April 2012 - Present
CSI August 2010 - Present
Humana August 2010 - August 2011
Aerotek February 2010 - May 2010
Connextions September 2009 - January 2010
Connextions September 2009 - January 2010
Nations Health Solutions September 2008 - January 2009
Nation's Health – Laid Off September 2008 - January 2009
Insight Communications September 2002 - March 2008
Insight - Louisville, KY TAC Dispatch September 2002 - March 2008
Skills
Customer Service, BPO, Process Improvement, Insurance, Microsoft Excel, Microsoft Office, Workforce Management, Customer Satisfaction, Vendor Management, Outsourcing, Business Analysis, Outlook, Financial Analysis, Health Insurance, Project Management, Team Building, Risk Management, Technical Support, Budgets, Customer Experience
Education
Sullivan University 2011 — 2014
University of Louisville 2000 — 2003
Pleasure Ridge Park High School
Syntel August 2007 - Present
American Express 2012 - 2014
Humana 2011 - 2012
Skills
DB2, Stored Procedures, COBOL, SDLC, JCL, SQL, Easytrieve, CA7, focus reporting tool, Requirements Gathering, Requirements Analysis, Software Project..., Change Management, VSAM, Mainframe, Fileaid, SQL DB2, Quality Center, SPUFI, Panvalet, User Acceptance Testing, Xpediter, Business Requirements, Visio, MVS, Testing
Education
MGM, Nanded. 2003 — 2006
BE, Computer
Swami Ramanand Teerth Marathwada University 2003 — 2006
BE, Computers
Brenda Konfrst September 2014 - Present
Humana July 2010 - September 2014
Bankers Life and Casualty Company August 2006 - July 2010
Skills
Life Insurance, Fixed Annuities, Insurance, Disability Insurance, Health Insurance, Term Life Insurance, Whole Life, Long-term Care, Universal Life, Long Term Care Insurance
Education
Tarrant County College 1988 — 1989
Accounting
Oakland High School 1978 — 1981
American Family Insurance June 2013 - Present
Humana October 2012 - June 2013
Apple Retail August 2010 - October 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Public Speaking, Microsoft Word, Team Building, Program Management, Sales, Teamwork, Strategic Planning, Social Networking, Leadership, Editing, Social Media Marketing, PowerPoint, Social Media, Marketing, Negotiation, Budgets, Research, Blogging, Sales Management, Marketing Strategy, Management, Small Business, Entrepreneurship, Account Management, New Business Development
Education
Tacoma Community College
Crosley Radio September 2013 - Present
Humana August 2008 - September 2013
Skills
Visual C#, ASP.NET, ADO.NET, LINQ, VBA, SQL, HTML 5, CSS3, jQuery, CSS, Customer Service, HTML, Microsoft Excel, Microsoft SQL Server
Education
Sullivan University 2012 — 2013
Certificate, .NET Development
Lipscomb University
Bachelor of Science (BS), Mathematics
Humana July 2014 - Present
Pomeroy March 2013 - February 2014
Appriss July 2011 - February 2013
Skills
Cloud Computing, Computer Repair, Computer Hardware, OS X, Linux, Wireless Networking, Network Security, Windows Server, Windows 7 Migration, Windows 7, Virus Removal, Microsoft Technologies, Electronics, Electronics Repair, Cellular Communications, Troubleshooting, Networking, Active Directory, Windows, Technical Support, Network Administration, Servers, Operating Systems, Security, System Administration, Hardware, TCP/IP, Software Installation, Customer Service
Education
Sullivan University
Computer Science, 3.25
University of Phoenix
Computer Systems Networking and Telecommunications, 2.75
Meiners Electric October 2013 - Present
Procarent September 2012 - October 2013
RX Crossroads November 2010 - May 2012
Humana October 2007 - February 2010
Humana November 2005 - October 2007
Skills
Customer Service, PowerPoint, Research, Managed Care, Excel, Data Analysis, Data Entry, Innovation, Self Starter, Team Leadership, Case Management, Innovative Problem..., Integrity, Determination, Eye For Detail, operation strategies..., Employee Benefits, Microsoft Excel, Public Speaking, Training, Medicare
Education
Sullivan University 2009 — 2011
MBA, Business Administration
University of Louisville 1999 — 2003
Bachelors, Justice Administration
University of Pheonix
RoundTower Technologies, Inc. April 2015 - Present
RoundTower Technologies, Inc. February 2014 - April 2015
FusionStorm July 2012 - January 2014
Fifth Third Bank October 2011 - July 2012
Chiquita December 2008 - October 2011
GE Aviation vía CBTS June 2008 - December 2008
Humana February 2003 - June 2008
Sprint Nextel March 2001 - February 2003
Skills
Network Architecture, Data Center, Network Security, Network Design, Security, MPLS, VPN, WAN, Networking, Cisco Wireless, Cisco IOS, Remote Access, Server Administration, QoS, Cisco Technologies, Cisco Certified, NextGen, Nexus, Firewalls, Cisco Routers, ITIL, Routers, Network Engineering, Network Optimization, Switches, CCNA, EIGRP, Wireless, CCNP, Juniper, Cisco Call Manager, ASA, International Business, ITILv3, OSPF, BGP, VLAN, Routing, IPSec, Cisco Security, DNS, SSL VPN, Bilingual, VMware, CCIE R&S, Cisco Nexus, ISE, Identity Management, Virtualization, Disaster Recovery
Education
Sullivan University 2001 — 2003
BSIT, Technology
University of Kentucky Community College System 1998 — 2000
AAS, Information Systems
Miami Jackson Sr. High 1991 — 1994
High School Diploma, Magnet Business School
INE 2013 — 2013
CCDE Bootcamp
IPexpert 2012 — 2012
CCIE RS Bootcamp
Humana March 2013 - Present
Quantum Leap January 2012 - December 2012
Rural America OnShore Outsourcing August 2011 - December 2011
S Kumars Textile Ltd. April 1999 - November 2001
Skills
Software Development, Databases, Microsoft SQL Server, C#, MySQL
Education
Sullivan University 2009 — 2010
Associate, Information Technology
University of Mumbai 1992 — 1996
Bachelor of Arts
Humana Inc. July 2014 - Present
Humana April 2011 - July 2014
Humana October 2006 - April 2011
Humana January 2002 - October 2006
Humana January 1999 - January 2002
Humana January 1997 - January 1999
Humana January 1996 - January 1997
Louisville Sports & Recreation January 1993 - January 1996
Education
Sullivan University 2008 — 2011
Master of Business Administration, Business Administration and Management, General
Sullivan University 2006 — 2008
Master of Science in Dispute Resolution/Conflict Management, Accounting
Sullivan University 2004 — 2006
Bachelor of Science in Business Administration, Accounting
Humana September 2003 - Present
Amazon.com 2000 - 2003
Skills
Analysis, Finance, Project Management, Training
Education
Sullivan University 2011 — 2014
Bachelors, Health/Health Care Administration/Management
Sullivan University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Sullivan University 2009 — 2011
Associates, Business Management
Neovia Logistics July 2014 - Present
Trover Solutions October 2013 - June 2014
Humana July 2013 - October 2013
Ashley Furniture Homestore (KHF) February 2012 - March 2013
Alliant Purchasing, LLC February 2006 - May 2011
PI Louisville June 2004 - February 2006
PI Louisville June 2004 - February 2006
PI Louisville June 2004 - February 2006
Bayside May 2000 - January 2006
Whatever It Takes Transmissions & Parts June 2002 - April 2004
Education
University of Louisville 2007 — 2008
Ceritficate in Professional Development, Business Development
Sullivan University 1994 — 1996
Associate Degree in Business Administration, Accounting
Humana November 2011 - Present
United States Air Force August 2009 - August 2011
GE November 2007 - July 2009
Designeers Midwest May 2005 - November 2007
Education
Xavier University 2006 — 2009
Masters, Business Administration
Syracuse University 2000 — 2005
Bachelors, Psychology
RX Crossroads June 2014 - Present
RX Crossroads September 2013 - Present
ATA College June 2009 - May 2013
ATA College November 2007 - March 2013
Norton Healthcare January 2005 - June 2009
Humana February 1999 - January 2005
Skills
Recruiting, Employee Relations, Applicant Tracking..., New Hire Orientations, Interviews, Benefits Administration, Resume Writing, Temporary Placement, Staff Development, Hiring, Policy, Customer Service, Job Fairs, Management, Higher Education, Public Speaking, Adult Education, Admissions, Healthcare, Leadership Development, Medical Billing, Personnel Management, Human Resources, Career Counseling, Training
Education
Webster University 2003 — 2005
Master of Arts (M.A.), Human Resources Management & Development
Sullivan University 1998 — 2002
Bachelor of Business Administration, Business Administration and Management, General
Humana June 2006 - Present
Humana 2006 - 2013
Skills
Medicare, Health Insurance, Medicaid, Claim, Insurance, Medicare Part D, Provider Relations, Process Improvement, HIPAA, Managed Care, Public Speaking, Healthcare, Customer Service, Strategic Planning, Fraud, Claims Management, Subrogation, Access, Risk Management, Claim Investigation, Training
Education
Indiana Wesleyan University
Sullivan University
Business Management
Humana May 2012 - Present
ResCare May 2008 - April 2012
Brown Mackie College March 2010 - August 2011
Education
Sullivan University 2005 — 2007
Master's, Business Administration
University of Kentucky 1998 — 2003
Bachelor's of Science, Computer Science
M. Joseph Medical March 2006 - Present
Crafts by Mary and Smorgasboard Boutique January 1991 - Present
Market Day 1998 - 2001
MetriCor Inc. 1993 - July 1997
Humana February 1988 - 1993
Skills
Retail, Art, Strategic Planning, Team Building, Marketing, Budgets, Management, Marketing Strategy, New Business Development, Entrepreneurship, Coaching, Sales Management, Negotiation, Project Management, Business Strategy, Dutch, Start-ups, Healthcare
Education
A-Pass Weikel Real Estate School 1986 — 1986
Kentucky Realtors License, real estate
Sullivan University 1982 — 1982
Western Kentucky University 1975 — 1979
Office Management and Supervision
Western Kentucky University 1975 — 1978
Associate of Arts (AA), Administrative Assistant and Secretarial Science, General
Humana May 2013 - Present
Real Estate Unlimited December 2005 - Present
Humana November 2010 - May 2013
Humana October 2008 - November 2010
Skills
Process Improvement, Real Estate Transactions, Management, Access, Program Management, Sales, Employee Benefits, Customer Satisfaction, Marketing, Customer Service, Team Leadership, Medicare, Interviews, Coaching, Negotiation, Marketing Strategy, Real Estate, Advertising, Charity Work, Mission Work, Volunteering, French / Creole /...
Education
Sullivan University 2010 — 2014
Bachelor's Degree, Business Administration / Health Care Management
Humana June 2013 - Present
Humana March 2010 - June 2013
Humana March 2008 - May 2010
Skills
Health Insurance, Insurance, Medicare, Process Improvement, Claim, Employee Benefits, Access, Customer Service, Microsoft Excel, Business Analysis, Risk Management, Medicaid, Leadership, Visio, Commercial Insurance, Analysis
Education
Sullivan University 1998 — 2001
Associate's degree, Accounting and Business/Management
Sullivan University 1993 — 1996
Bachelor of Applied Science (B.A.Sc.), Paralegal Studies - Prelaw
Humana August 2011 - Present
Urban Trust Bank January 2008 - July 2011
U.S. Bank March 1999 - December 2007
Skills
Health Insurance, Insurance, Employee Benefits, Instructional Design, Coaching, Leadership Development, Claim, Life Insurance, Retail Banking, Management, Process Improvement, Employee Training, Team Building, Call Centers, Training, Leadership, Program Management, Onboarding, Customer Service, Banking
Education
University of Louisville
BS, Occupational Training and Development
Harlaxton College 1984 — 1985
Sullivan University
Associate's Degree, Tourism and Travel Services Management
Humana Inc. 2015 - Present
Humana January 2012 - Present
Humana August 2005 - January 2012
Education
Sullivan University 2012 — 2014
Master's degree, Human Resource Leadership
Sullivan University 2007 — 2010
Bachelor of Applied Science (B.A.Sc.), Human Resource Leadership
Humana July 2011 - Present
Humana July 2011 - Present
Education
Sullivan University 2011 — 2013
Associate of Science (AS), Business Administration and Management, General, 3.56
Humana November 2008 - Present
Washburn University April 2006 - April 2008
Office of the Governor, State of Kansas August 2003 - April 2006
Skills
Marketing, Public Relations, Entrepreneurship, Sales, Event Planning, Funeral Planning &..., Funeral Liaison..., Wedding Coordinating, Office Administration, Management, Grassroots Marketing, Writer: Online-Dating..., Licensed Life & Health..., Direct Sales Consultant, Softball Coach, Awesome Momma, Fundraising, Community Volunteer, Supervising Others, Desktop Publishing, Virtual Professional..., Professional Shopper, Amatuer Web Designer, Blogger, Self-Proclaimed Product..., Ethical Decision Making, Emotionally Intelligent, A Little Bit Crazy, Team Leadership, Medicare Advantage..., Health Insurance Advisor, Soon-to-be-Published...
Education
Taft College
Washburn University
Humana December 2006 - August 2007
Humana February 2003 - December 2006
Verizon 1996 - 2001
HDMA 1982 - 1992
Skills
Quality Improvement, Revenue Cycle, Access, Visio, Process Improvement, Patient Safety, SPSS, Data Mining, Public Health, Cerner, Statistics, Healthcare Information..., Healthcare, EMR, SSRS, Micsoft SQL Server 2012, Microssoft Office, Micosoft SQL Server..., Microsoft BI Platform, Oracle Peoplesoft, Kronos Workforce Central, Kronos Workforce..., Microsoft Management..., Business Intelligence, Software Documentation, Databases, Business Analysis, Project Management, Customer Service, Training, Management, Integration, Analysis, Data Analysis
Education
Sullivan University 2003 — 2006
Master of Science (MS), Managing Information Technology
Sullivan University 2003 — 2006
MBA, Master of Business Administation - Information Technology, 3.86
Computer Learning Center
Certificate, Computer Programming
Humana November 2006 - Present
Stout's Building Center March 2005 - April 2006
Skills
Employee Engagement, Onboarding, Administrative..., Access, Outlook, Lotus Notes, Data Entry, Customer Service, Appointment Scheduling, Event Planning
Education
Sullivan University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Sullivan University 2002 — 2004
Associate's degree, Business Administration and Management, General
Kindred Healthcare June 2014 - Present
Humana December 2011 - December 2013
Humana June 2011 - December 2011
Humana June 2010 - June 2011
Humana March 2004 - June 2010
Skills
Microsoft Outlook, •Working knowledge of..., •Experience with..., •Social Security..., •Kentucky New Hire..., •eDrugtest database, SAP, Oracle, Taleo
Education
Sullivan University 2012 — 2014
Master of Science in Human Resource Leadeship
Humana September 2007 - January 2010
Insight Communications August 2006 - September 2007
Education
Sullivan University 2012 — 2014
Associate's degree, Accounting
Humana February 2006 - Present
Skills
Customer Service, Microsoft Excel, Leadership, Team Building, Training, Health Insurance
Education
Sullivan University 2007 — 2010
Bachelor's degree, Human Resources Management and Services, 3.7 GPA
Sullivan University 2006 — 2007
Associate of Science (A.S.), Business Administration and Management, General, 3.9 GPA