Experience
Red Olive Inc  August 2015 - Present
HealthEquity  September 2014 - August 2015
Boostability  January 2014 - January 2014
SEO.com  August 2012 - December 2013
SEO.com  July 2011 - August 2012
ACS, a Xerox Company   July 2010 - July 2011
Clinical Innovations  October 2009 - January 2010
Integra Real Estate   April 2006 - December 2009

Skills
Creative Writing, SEO, Marketing, Advertising, Social Media Marketing, Web Marketing, Link Building, Online Marketing, Online Advertising, Copywriting, Keyword Research, SEM, PPC, Competitive Analysis, Market Research, Content Marketing, Web Analytics, Google Analytics, Google Adwords, Social Networking, Organic Search, Content Strategy, SEO copywriting, SEO Copywriting

Education
Western Governors University   2014 — 2016
Bachelor of Science (B.S.), Marketing/Marketing Management, General

Salt Lake Community College   2002 — 2008
Associate of Arts (A.A.), English Language and Literature/Letters

Bingham High School

Experience
MAXIMUS Federal Services  May 2014 - Present
ACS, a Xerox Company   April 2012 - May 2014
SIGMA Marketing Group  January 2011 - March 2012
Point-N-Click   March 2010 - January 2011
Thermo Fisher Scientific  December 2004 - March 2010
Voiceweb Corp.   2003 - 2005
MKS Instruments  2002 - 2003
Greece Central School District  1997 - 2002
Monroe #1 BOCES  1997 - 1997
Electronic Data Systems  April 1996 - December 1996

Skills
System Administration, Windows Server, ITIL, CMDB, Service Desk, Technical Staff..., Help Desk Management, Desktop Management, IS Governance, Desktop Systems, Distributed Team..., Network Administration, Network Engineering, Network Operations, Android, Blackberry, Palm OS, ActiveSync, Smartphones, RIM, Blackberry Enterprise..., iPhone, Apple Macintosh, Mac OS X, Suse, Knoppix, RedHat, OpenSuse, Fedora, Nagios, Computer Network..., Help Desk Support, Active Directory, VMware, Disaster Recovery, IT Management, Microsoft SQL Server, Management, IT Operations, Mobile Devices, Mac, Cisco Technologies, OS X, Microsoft Exchange, Technical Support, Networking, Integration, Cloud Computing, Project Management, Leadership

Education
Saint Bonaventure University   1990 — 1993
BS, Mathematics (pure)

Saint Bonaventure University   1990 — 1993
BA, Spanish Literature

Enrico Fermi High School   1986 — 1990

Experience
Fanciful Creations, LLC   2002 - 2008
1-800 CONTACTS  April 2007 - August 2007
ACS, a Xerox Company   September 2006 - March 2007
Lighthouse Research  August 2006 - August 2006
Teleperformance  July 2004 - November 2004

Skills
Customer Service, Outlook, Microsoft Office, Web Design, Web Development, Photoshop

Education
Penn Foster Career School

Salt Lake Community College
Computer Science

Utah Career College
Veterinary Technician

Experience
Fluent Home  June 2014 - September 2014
NPEC   June 2014 - September 2014
Progrexion  September 2012 - January 2014
Xerox  January 2012 - October 2012
C3/ Customer Contact Channels  August 2009 - December 2011
Convergys  August 2007 - June 2009
ACS, a Xerox Company   February 2005 - April 2007
Copper Hills Youth Center  April 2000 - February 2005
CG Corporation   January 1997 - March 2000

Skills
Benefits Administration, Recruiting, Talent Acquisition, Business Strategy, Employee Training, HRIS, Employee Relations, Performance Appraisal, Payroll, FMLA, Talent Management, Human Resources, Performance Management, Sourcing, Interviews, Training, Employee Benefits, Succession Planning, Hiring, HR Policies, Temporary Placement, Screening, Executive Search, Strategy, Applicant Tracking..., College Recruiting, Onboarding, Internet Recruiting, Technical Recruiting, Employee Engagement, Workforce Planning, Screening Resumes, New Hire Orientations, Benefits Negotiation, Organizational..., Resume Writing, Personnel Management, Staffing Services, Taleo, Contract Recruitment, Job Descriptions, HR Consulting, Call Centers, Temporary Staffing, Cold Calling, Deferred Compensation, Leadership, Management, Employment Law, Process Improvement

Education
Utah State University   2008 — 2009
MBA, Human Resource

University of Phoenix   2002 — 2004
Bachelors, Business Management

Salt Lake Community College   1999 — 2001
Associates, Accounting

Salt Lake Community College   1997 — 1999
Associates, Computer Information Systems

Salt Lake Community College   1995 — 1998

Experience
Xerox Services  March 2015 - Present
Xerox Services  October 2014 - March 2015
Cognosante  2014 - April 2014
Cognosante  December 2013 - April 2014
Cognosante  September 2013 - December 2013
Xerox Services  January 2011 - August 2013
ACS, a Xerox Company   February 2010 - December 2010
Alpha Rae Personnel  July 2008 - January 2010
BKD CPAs & Advisors  November 2003 - May 2006
May Department Stores  September 2001 - February 2003

Skills
Analysis, Customer Relations, Microsoft Office, Accounting, Problem Solving, Customer Service, Mentoring, Team Building, Public Speaking, Data Analysis, Engineering, Policy, Budgeting, Documentation, Coaching, Software Documentation, Budgets, Process Improvement, Management, Training, Leadership, Government, Medicaid, Contract Negotiation, Program Management, Team Leadership, Recruiting, Change Management, Project Management, Project Planning, Employee Relations, Process Scheduler, Performance Management, Business Process...

Education
Purdue University Calumet   1998 — 2001
Associates of Science, Civil Engineering Technology

Experience
Andrews Kurth  March 2015 - Present
Bryan Cave  October 2013 - March 2015
SMU Law Review  July 2011 - April 2013
Bryan Cave  July 2012 - August 2012
The Honorable A. Joe Fish, U.S. District Court for the Northern District of Texas   September 2011 - December 2011
The Honorable Ken Molberg, Texas 95th Judicial District Court   July 2011 - August 2011
United States Department of Labor - Regional Solicitor's Office (RSOL)   May 2011 - July 2011
ACS, a Xerox Company   June 2010 - August 2010
Rice University  February 2008 - July 2008

Skills
Litigation, Legal Writing, Legal Research, Commercial Litigation, Westlaw, Research, Intellectual Property, Mediation, Legal Issues, Appeals, Editing, Civil Litigation, Criminal Law, Courts, Lexis, Political Science, Public Speaking, Motions, Hearings, Civil Rights

Education
Southern Methodist University Dedman School of Law   2010 — 2013
Juris Doctor (J.D.), summa cum laude, Order of the Coif

Rice University   2006 — 2010
Bachelor of Arts, Economics and Political Science, magna cum laude

Experience
mSE Solutions North America   June 2013 - Present
Dominion Resources  September 2007 - May 2013
ACS, a Xerox Company   January 2007 - May 2007
Delta Dental of Virginia  August 2006 - December 2006
Swift & Company  January 2006 - May 2006
Bank of America  September 2005 - January 2006
Sara Lee Branded Apparel  June 2001 - July 2005

Skills
PowerBuilder, PL/SQL, Databases, Systems Analysis, Visio, SDLC, Oracle SQL, Requirements Analysis, Functional Requirements, Unix, Toad, SQL, Business Requirements, Technical Requirements, Oracle 11g, Microsoft Office, Harvest, Communicative Skills, Oracle, Sybase

Education
Winston-Salem State University   2003 — 2005
Masters, Business Administration

Robert Morris University   1997 — 1999
BS, Management Information Systems

Experience
Atos  July 2015 - Present
Xerox Business Services  2001 - June 2015
ACS, a Xerox Company   2001 - March 2006

Skills
Strategy, Disaster Recovery, Marketing Strategy, Networking, Sales, Budgets, ITIL, Business Analysis, IT Service Management, Business Process, Leadership, Vendor Management, Television, P&L Management, Outsourcing, IT Strategy, PMO, Service Delivery, Data Center, Cross-functional Team..., Management, Operations Management, Event Management, IT Outsourcing, PMP, IT Management, SDLC

Education
Sacred Heart University
Master of Business Administration (M.B.A.), Finance and Marketing

Western Connecticut State University
Bachelor's Degree

Experience
ACS, a Xerox Company   November 2011 - Present
Acs  November 2011 - March 2012
PEGUS Research  February 2009 - October 2011
Valley Fair Mall   December 2007 - August 2008

Skills
Customer Service, Typing, Microsoft Office, Phone Etiquette

Education
Salt Lake Community College   2006 — 2014
Radiologic Technology/Science - Radiographer

Experience
Mountain America Credit Union  August 2015 - Present
Ken Garff Automotive Group  November 2013 - August 2015
SOS Employment Group  August 2010 - November 2013
SOS Employment Group  May 2007 - January 2011
ACS, a Xerox Company   September 2006 - April 2007
Convergys  February 1998 - September 2006

Skills
Full-cycle Recruiting, Affirmative Action, Employment Law, Diversity Recruitment, Employee Relations, Recruitment Advertising, Technical Recruiting, Contract Recruitment, Recruitment/Retention, Human Rights Law, Staff Development, Staff Management, Temporary Staffing, EEO compliance, Applicant Tracking..., Interviewing, Interview Coaching, Candidate Screening, Talent Acquisition, Headhunting, Candidate Assessment, Federal Employment Law, Internet Mining, Employment Law..., Offer Development, OFCCP, Permanent Placement, Screening Resumes, Interviews, Recruiting, Human Resources, HRIS, Staffing Services, Coaching, Background Checks, College Recruiting, Temporary Placement, Talent Management, Onboarding, Leadership, Workforce Planning, Job Coaching, Training, Performance Management, Management, Web Mining, Internet Recruiting, HR Policies, Job Fairs, RPO

Education
Professional in Human Resources
Professional In Human Resources

Salt Lake Community College   2002 — 2004
Associate's degree, Criminal Justice/Law Enforcement Administration

Experience
ACS, a Xerox Company   September 1995 - Present
UPS  May 1986 - July 1994

Skills
Employee Relations, Talent Acquisition, Onboarding, Performance Management, HRIS, Personnel Management, Recruiting, Deferred Compensation, Employee Benefits, Policy, Employee Engagement, Human Resources, Program Management, Labor Relations, Benefits Administration, Applicant Tracking..., Workforce Planning, Management, Talent Management, HR Policies, College Recruiting, PeopleSoft, Employee Training, Organizational..., Succession Planning, Interviews, Technical Recruiting, Hiring, Employment Law, Payroll, Sourcing, Internet Recruiting, Training, Vendor Management, Process Improvement, Change Management, Conflict Resolution, Coaching, Call Centers, Leadership, Team Building, Performance Improvement, BPO

Education
Queen's College

Experience
Self-Employed  August 2011 - Present
ACS, a Xerox Company   May 2000 - July 2011
Towers Perrin  2000 - 2003
ONLC Training Centers  1991 - 2000

Skills
Benefits Administration, Performance Management, Employee Benefits, Change Management, Training, Employee Relations, Team Building, Human Resources, Coaching, HRIS, Onboarding, Organizational..., Deferred Compensation, Talent Management, Employee Engagement, Training Delivery, HR Consulting, Employee Training

Education
Rutgers, The State University of New Jersey-Camden

Experience
Discover Financial Services  February 2014 - Present
Discover Financial Services  October 2012 - May 2014
Exelis  February 2012 - November 2012
ACS, a Xerox Company   January 2011 - December 2011
DucksinaRow Appraisal Services   February 2009 - January 2011
ISI Brands   February 2008 - December 2008
Nations Mortgage   February 2001 - February 2008

Skills
Onboarding, Employee Relations, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Recruiting, College Recruiting, Sourcing, Internet Recruiting, Executive Search, HRIS, Human Resources, Temporary Placement, Staffing Services, Management, Organizational..., Interviews, Taleo, Benefits Negotiation, Contract Recruitment, Recruitment Advertising, Resume Writing, New Hire Orientations, HR Consulting, Screening, Benefits Administration, PeopleSoft, Temporary Staffing, Workforce Planning, Employee Engagement, Job Descriptions, Hiring, Deferred Compensation, HR Policies, Performance Management, Employee Benefits, Vendor Management, Personnel Management, Screening Resumes, Job Fairs, Cold Calling, Employee Training, Succession Planning, Talent Management, Employer Branding, Permanent Placement, Training, Leadership

Education
Alta High School

Salt Lake Community College

Experience
ACS, a Xerox Company   June 2005 - Present
Xerox Services  2005 - Present
AutismCopper Hill School   September 2001 - June 2005
Cendant Mortgage  December 2000 - September 2001
Rutgers University Telefund  May 1999 - November 2000

Skills
Process Improvement, Quality Assurance, Analysis, Training, Management, Call Centers, Project Planning, Data Analysis, Coaching, Document Management, Customer Service, System Deployment, Time Management, Databases

Education
Rutgers, The State University of New Jersey-New Brunswick   1997 — 2000
BA, Psychology

Experience
ACS, a Xerox Company   August 2010 - Present
ExcellerateHRO  July 2009 - August 2010
EDS  April 2005 - June 2009
Towers Perrin  January 1990 - March 2005
Canada Trust  1980 - 1990
Canada Permanent   1980 - 1981

Skills
Customer Relations, Process Improvement, Change Management, Performance Management, Team Leadership, Customer Service, Recruiting, Program Management, New Business Development, Operations Management, Business Analysis, Sales Management, Account Management, Leadership, CRM, Outsourcing

Education
Ryerson University   1977 — 1980
Business, Business

Experience
EXIT PLATINUM REALTY, Montclair, NJ 07042   June 2010 - Present
Xerox HR Solutions, LLC  January 2013 - March 2013
ACS, a Xerox Company   March 2011 - December 2012
Curves for Change, Inc   November 2010 - November 2011
ACS  June 2005 - May 2009
WACHOVIA  August 2001 - January 2005
ALCOHOL, TOBACCO   January 2004 - May 2004
ST. PETER'S COLLEGE   January 1999 - January 2001
ARDEN B. WET SEAL, INC   January 2000 - September 2000
5-7-9  January 1997 - June 1999

Skills
Microsoft Office, Visio, Customer Relations, Customer Service, Strategic Planning, Project Management, Adobe Photoshop, Access, Data Analysis

Education
Rutgers, The State University of New Jersey-Camden   2011 — 2011
Certification

Saint Peter's University   1999 — 2006
BACHELOR OF SCIENCE

Montclair High School   1995 — 1999

Experience
ACS, a Xerox Company   April 2011 - 2013

Skills
Customer Service, System Administration, Process Improvement, Microsoft Office, Data Analysis, Leadership

Education
Saint Joseph's University   2013 — 2015
Master's degree, Business Intelligence

Stevens-Henager College-Murray   2011 — 2013
Master of Business Administration (MBA), Management, Magna Cum Laude

United States International University   2006 — 2010
Bachelor's degree, Information Technology

Experience
ACS, a Xerox Company   April 2011 - Present
Primrose Design   1997 - Present
Time Warner Cable  2008 - 2009
Paychex  2004 - 2008
Randamax Inc., Management and Educational Development   1991 - 1996

Education
Rochester Institute of Technology
MS

University at Buffalo
BS

Experience
Kelmar Associates LLC  June 2014 - Present
YMCA of Greater Boston  September 2012 - Present
Town Sports International  June 2012 - Present
Ryan  January 2013 - May 2014
Thomson Reuters  December 2011 - December 2012
ACS, a Xerox Company   February 2008 - December 2011

Skills
Business Analysis, Vendor Management, Microsoft Office, Business Process..., Account Management, Process Improvement, Financial Analysis

Education
Saint Michael's College   2003 — 2007
BA, Elementary Ed & Psychology

Experience
Independent  June 2009 - Present
ACS, a Xerox Company   January 2005 - December 2010
AT&T Latin America  2002 - 2005

Education
Tai Sophia Institute   2010 — 2013
MS, Herbal Medicine

Purchase College, SUNY   2009 — 2009
Certificate, Holistic Health Counseling

Institute for Integrative Nutrition
Certificate, Holistic Health Counseling

Landmark Education

The Johns Hopkins University
B.A, International Relations and Linguistics

Experience
Cognizant Technology Solutions  March 2014 - Present
Xerox  December 2011 - March 2014
Cognizant Technology Solutions  December 2010 - December 2011
ACS, A Xerox Company   March 2004 - September 2010
Indymac Bank  December 2003 - March 2004
24 Hour Fitness  September 1999 - November 2003
The Haskell Company  August 1998 - August 1999
RS&H  July 1997 - August 1998
Smith Environmental Technologies   May 1993 - June 1997
Realtime Staffing   August 1992 - May 1993

Skills
Information Technology, Talent Acquisition, Engineering, Information Management, Recruiting, Architecture, Vendor Management, Technical Recruiting, Human Resources, Applicant Tracking..., Executive Search, Contract Recruitment, Employee Relations, HRIS, Hiring, Internet Recruiting, Leadership, Management, Onboarding, Outsourcing, PeopleSoft, Performance Management, Process Improvement, Resource Management, SDLC, Screening, Screening Resumes, Service Delivery, Sourcing, Temporary Placement, Benefits Negotiation, Business Process, College Recruiting

Education
Texas A&M University   1979 — 1983
BBA, Marketing

Richland College   1989 — 1990
Computer Science

Webster University   1985 — 1986
Finance

R.L. Turner   1975 — 1979

Experience
Albany Medical Center  October 2014 - Present
Seref Games   May 2012 - Present
DR Productions   October 2012 - Present
Xerox State & Local Solutions  June 2012 - October 2014
MayoWare   September 2010 - August 2013
ACS, A Xerox Company   April 2012 - May 2012
State Farm Insurance  October 2011 - November 2011
Delmar Cengage Learning  March 2009 - February 2011
mySmartSimulations, Inc.   September 2006 - January 2009
Thomson Delmar Learning (Now Delmar Cengage Learning)   July 2005 - August 2006

Skills
Technical Support, Microsoft Office, Active Directory, Microsoft SQL Server, XML, MySQL, PHP, Systems Analysis, IT Hardware Support, Windows, HIPAA, Basic C++ Skills, Call Center, Customer Engagement, Siebel, Graphic Design, Photoshop, HTML, CSS, Flash, InDesign, Illustrator, XLPrint PARIS

Education
Rensselaer Polytechnic Institute   2002 — 2006
BS, Electronic Media Arts and Communications

Experience
Xerox Business Services  September 2009 - Present
Xerox Busenss Services   September 2009 - Present
ACS, a Xerox Company   September 2010 - October 2013
ACS, a Xerox company   September 2001 - February 2010
Lockheed Martin  December 1997 - August 2001
Federal Deposit Insurance Corporation  January 1985 - May 1997

Skills
Performance Management, Human Resources, Talent Management, Employee Relations, Recruiting, Employee Engagement, Organizational..., Employee Benefits, Succession Planning, Management, Change Management, Deferred Compensation, FMLA, Customer Service, Onboarding, Training, Talent Acquisition, Applicant Tracking..., Outsourcing, Personnel Management, Leadership, Program Management, Process Improvement, Strategy, HRIS, Microsoft Excel, Microsoft Project

Education
Oak Park High School
Graduated

Rockhurst University
Business Administration

University of Central Missouri
Education

Experience
Charmar's Cupboard   January 2003 - Present
Linda Ness Gulley Insurance Agency Inc. (State Farm)   March 2011 - November 2011
NM Museum of Space History   May 2011 - August 2011
ACS, a Xerox Company   2001 - 2010
National Processing Company  September 1997 - September 2001
National Processing Company  1995 - 1997
National Processing Company  1994 - 1995
National Processing Company  1993 - 1994
Federated Department Stores  1991 - 1993
Saks Fifth Avenue  1987 - 1991

Skills
Marketing, Fundraising, Organizing, Buying, Customer Service, Outsourcing, Account Management, Project Management, P&L Management, BPO, Training, CRM, Forecasting, Program Management, Team Leadership, Real Estate, Vendor Management, Business Process, Leadership, Human Resources, Operations Management, Management, Budgets, New Business Development, Strategy, Business Analysis, Process Improvement, Business Development, Project Planning, Sales, Service Delivery, Mergers & Acquisitions, Networking, Call Centers, Customer Satisfaction, Business Process..., Performance Management, Change Management, Cross-functional Team..., Recruiting

Education
Rutgers University-New Brunswick   1978 — 1982
BA, Communications

Rutgers University-New Brunswick   1978 — 1982
BA, Communications

Experience
Sutherland Global Services  October 2014 - Present
ACS, a Xerox Company   February 2010 - September 2014
ADP Dealer Services  July 2000 - July 2007
ADP Dealer Services  2000 - 2007
Pratt & Whitney  July 1996 - July 2000
Pratt & Whitney  July 1995 - January 1997
Pratt & Whitney  July 1992 - June 1995

Skills
Salesforce.com, SaaS, Solution Selling, Software Industry, Leadership, Sales, CRM, Outsourcing, Sales Process, Enterprise Software, Professional Services, Cloud Computing, Lead Generation, Strategic Partnerships, Account Management, Selling, Direct Sales, Business Development, Sales Operations, Business Alliances, Call Centers, Managed Services, Channel Partners, Vendor Management, BPO, Strategy

Education
Rensselaer Polytechnic Institute   1987 — 1992
BS, Aeronautical Engineering

Experience
Drexel University  December 2008 - Present
Starbucks Coffee Company  March 2007 - September 2008
ACS, a Xerox Company   May 2006 - August 2006
Universal Music Group  September 2005 - December 2005
ACS, a Xerox Company   June 2002 - August 2004

Skills
Advertising, Microsoft Office, Higher Education, Project Planning, Team Leadership, Time Management, Blogging, Teamwork, Marketing Strategy, Email Marketing, Copywriting, Editing, Social Networking, Microsoft Excel, Customer Service, Event Planning, Social Media, Data Analysis, Leadership, Microsoft Word, PowerPoint, Research, Public Speaking

Education
Ramapo College of New Jersey   2004 — 2006
BA, Contemporary Arts (Public Relations and Advertising)

State University of New York College at Purchase   2002 — 2004
n/a

Experience
Ricoh USA, Inc.   August 2011 - Present
BancTec  January 2011 - July 2011
ACS, a Xerox Company   March 1998 - December 2010
Eastman Kodak  July 1995 - February 1998
Eastman Kodak  April 1991 - June 1995

Skills
Document Imaging, Solution Selling, SaaS, Salesforce.com, Professional Services, Sales Process, Account Management, Healthcare, Healthcare Consulting, Healthcare Industry, Selling, Outsourcing, Strategy, Process Improvement, Enterprise Content..., Product Management, Enterprise Software, Business Process..., CRM, Leadership, Cloud Computing, Vendor Management, Business Process, Sales Management, Document Management, Sales, BPO, Sales Operations, Call Centers, Strategic Partnerships, Managed Services, Cold Calling, Sales Presentations, Lead Generation, Direct Sales, Software Industry, Cross-functional Team..., Channel Partners, B2B, Consulting, Business Development, Customer Retention, New Business Development, Managed Print Services, Executive Management, Contract Negotiation, Competitive Analysis, Product Marketing, Start-ups

Education
Purdue University - Krannert School of Management   1975 — 1980
BS, Marketing

Experience
Hewlett-Packard  July 2012 - Present
Societe Generale  December 2011 - June 2012
Mphasis  May 2010 - December 2011
ACS A XEROX COMPANY  June 2009 - May 2010
Wipro Technologies  November 2007 - April 2009

Skills
Integration, HP, ITIL, JavaScript, SQL, XML, Connect-It, HP uCMDB, Service Anywhere, Android

Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya   2003 — 2007
B.E, CSE

Experience
Leidos Health  October 2013 - Present
Independent Consultant  December 2012 - October 2013
ACS, a Xerox Company   January 2012 - December 2012
Robert Wood Johnsson University Hospital Hamilton  January 2009 - January 2012
Robert Wood Johnsson University Hospital Hamilton  March 2007 - December 2008
Robert Wood Johnsson University Hospital Hamilton  June 2004 - April 2006

Skills
Pharmacy, Software Documentation, Hospitals, Eclipsys, CPOE, Healthcare Information..., Informatics, Healthcare Management

Education
Rutgers University   2000 — 2006
Pharm D., Pharmacy

Experience
Prudential Financial  February 2014 - Present
J.P. Morgan   January 2011 - June 2013
ACS, a Xerox Company   July 2010 - January 2011
Fiserv EFT  December 2006 - February 2010
Rutgers Telephone Services   September 2006 - December 2006

Skills
Business Management, Operations, Excel, Customer Service, Microsoft Office, Compliance, PeopleSoft, Customer Relations, Call Center, Benefits Administration, Benefits, Foreclosures, Microsoft Excel, Employee Benefits, Management, Account Management, Account Reconciliation, Accounts Payable, Accounts Receivable, Team Leadership, Supervising, Access, Outlook, Client/server, Vendor Management, Constructive Feedback, Time Management, Call Centers, Accounting

Education
Rutgers, The State University of New Jersey - Rutgers Business School   2008 — 2010
Bachelor of Science, Management

Rutgers, The State University of New Jersey-Newark   2006 — 2008
Bachelor of Science, Management

Experience
Kelmar Associates  September 2013 - Present
Xerox  January 2011 - August 2013
ACS, a Xerox Company   February 2007 - January 2011
Affiliated Computer Services  September 2005 - February 2007
ECCO Sko A/S  January 2005 - May 2005

Skills
Microsoft Excel, Microsoft Office, Outlook, Salesforce.com, Management, Human Resources, Project Management, Marketing, New Business Development, Program Management, Account Management

Education
Saint Anselm College   2001 — 2005
BA, Sociology

Experience
i  July 2015 - Present
International Mosaic Down Syndrome Association (IMDSA)   2012 - Present
Cabral and Associates   2007 - Present
Hudson Public Schools  2005 - 2008
Anti-Defamation League  2001 - 2004
ACS, a Xerox Company   1999 - 2001

Skills
Community Outreach, Fundraising, Event Planning, Nonprofits, Public Speaking, Community Development, Customer Service, Event Management, Strategic Planning, Microsoft Office, Leadership Development, Social Media, Team Building, Spanish, Microsoft Word, Leadership, Outlook, Program Development

Education
Simmons College   2004 — 2005
MAT, Elementary Education

Providence College   1995 — 1999
BA, Sociology

Hudson Catholic High School

Experience
ACS, a Xerox Company   August 2012 - Present

Education
Rutgers University-New Brunswick   2014 — 2017
Communication and Media Studies

Nottingham High School - North   2005 — 2009
high school diploma

Experience
ACS, a Xerox Company   August 1998 - Present

Skills
Requirements Analysis, Requirements Gathering, Business Analysis, Business Requirements, Visio, CRM, Data Analysis, Resource Management, Outsourcing, Process Improvement, Oracle, User Acceptance Testing, Vendor Management, Business Process, Business Process..., SDLC

Education
Rowan University   1999 — 2003
Finance

Experience
Academic Impressions  September 2012 - Present
Sandbox Players Press   July 2005 - March 2013
ACS, a Xerox Company   September 2009 - July 2011
Changing Hands Bookstore  April 2005 - September 2007

Skills
Editing, Research, Publishing, Marketing, Newsletters, Books, Microsoft Office, Writing, Press Releases, Publications, Copy Editing, Budget Management, Self-directed, Team Oriented, Attention To Detail, Adaptive, Fast Learner, Highly Analytical, Wordpress, Mac OS, InDesign, Inbound Marketing

Education
Ryerson University   2011 — 2012
Certificate, Publishing

University of Minnesota-Twin Cities   2001 — 2002
Bachelor of Arts (BA), English

University of Wisconsin-La Crosse   1997 — 2000
English, Sociology

Experience
DonQuiSoft, LLC   July 2010 - Present
ACS, a Xerox Company   June 2008 - May 2012
Orbital Sciences  July 2007 - May 2008
Vision Chain, Inc   August 2004 - July 2007
Greg's Programming Works, LLC   July 2000 - August 2004
Bachmann Software & Services   1998 - 2000
Chase Manhattan Bank  1994 - 1998
PaperClip Software   September 1992 - August 1994

Skills
Software Development, Software Engineering, Java, Software Design, Embedded Systems, Eclipse, C#, Integration, Object Oriented Design, C, Visual Studio, Architecture, Linux, C++, SOA, Agile Methodologies, Embedded Software, Requirements Analysis, Unix, Software Project..., System Architecture, ClearCase, .NET, Enterprise Architecture, Mobile Applications, Scrum, Subversion, XML, Architectures, Java Enterprise Edition, Perl, Testing, Shell Scripting, Agile Project Management, Web Services

Education
Princeton University   1982 — 1986
AB, British History

Experience
Xerox  January 2013 - Present
ACS, a Xerox Company   July 2009 - December 2012
EDS  May 2007 - June 2009
Electronic Data Systems  2007 - June 2009
IBM  March 1997 - April 2007
University of Notre Dame  2001 - 2003

Skills
Leadership, CRM, Management, Business Development, Contract Negotiation, Sales, Government, Finance, Program Management, Process Improvement, Outsourcing, Vendor Management, IT Strategy, Business Process..., Business Analysis

Education
University of Notre Dame   2001 — 2003
MBA

University of Notre Dame - Mendoza College of Business   2001 — 2003
MBA

Providence College   1971 — 1975
BS

Experience
HealthPort Technologies  July 2015 - Present
Fiserv  May 2014 - July 2015
MACY'S Systems and Technology  April 2012 - April 2014
McKesson Provider Technologies  August 2011 - March 2012
Dell Perot Systems  February 2011 - August 2011
ACS - A Xerox Company  December 2008 - February 2011
RelayHealth  October 2007 - November 2008
Blue Cross Blue Shield of South Carolina  April 2007 - October 2007
Lund International  August 2005 - October 2006
Medex  January 2005 - May 2005

Skills
Cross-functional Team..., Program Management, Project Management, PMP, PMO, Management, Product Development, SDLC, Business Analysis, Enterprise Software, IT Management, Strategic Planning, MS Project, Telecommunications, Mission Critical, Software Project..., Software Development, Process Improvement, Testing, Business Development, R&D, Quality Management, Quality Assurance, Integration, Vendor Management, Leadership, Business Process..., CSM - Certified Scrum...

Education
Rochester Institute of Technology   1980 — 1984
BA

Experience
Brooksource  July 2015 - Present
Allied Solutions LLC  August 2010 - June 2015
TriNet (Enterprise Iron)   April 2009 - May 2010
ACS, a Xerox Company   May 2005 - March 2009
Mellon HR Solutions  April 2002 - May 2005
Mellon Financial  March 1998 - April 2002
Buck Consultants  December 1995 - March 1998
Feldman Benefit Services, Inc.   January 1992 - December 1995
Madison Pension Services   1988 - 1990

Skills
Agile Methodologies, Business Analysis, Analysis, Software Deployment, SQL, Testing, Requirements Analysis, System Administration, MS Project, Microsoft SQL Server, Integration, Team Leadership, Systems Analysis, Software Project..., Quality Assurance, Disaster Recovery, Databases

Education
Rutgers, The State University of New Jersey-New Brunswick   1984 — 1987
Bachelor of Arts (BA), English Language and Literature, General

Experience
Xerox  August 2012 - Present
Towers Watson  May 2011 - July 2012
ACS, a Xerox Company   August 2010 - May 2011
Hewlett-Packard  August 2008 - August 2010
EDS, an HP company  April 2005 - August 2008
Towers Perrin  1996 - 2005
Delaware Charter   1986 - 2004
Delaware Charter   1986 - 2004
Delaware Charter   1986 - 2004

Education
Rowan University   1984 — 1986

Experience
ACS, a Xerox Company   March 2011 - Present
ACS, a Xerox Company   May 2005 - February 2011
Mellon HR Solutions  December 2001 - May 2005
PricewaterhouseCoopers/Unifi   July 1998 - December 2001
Kwasha Lipton/Coopers&Lybrand   July 1996 - July 1998
PaineWebber  June 1994 - July 1996

Skills
Employee Benefits, Benefits Administration, Vendor Management, Outsourcing, Process Improvement, Change Management, Business Analysis, Project Management, Employee Relations, Requirements Analysis, Organizational..., Visio, Business Process..., Requirements Gathering

Education
Rutgers, The State University of New Jersey-New Brunswick   1990 — 1994
Bachelor of Arts, Psychology

Experience
Xerox  March 2012 - Present
ACS Healthcare Solutions  August 2006 - June 2011
Affiliated Computer Services  August 2006 - May 2011
ACS, a Xerox Company   August 2006 - May 2011
ACS  April 2005 - July 2006
ACS  January 2004 - March 2005
ACS  June 2003 - December 2003
ACS  June 2002 - May 2003
ACS  June 2001 - May 2002
ACS  January 2000 - May 2001

Skills
Medicaid, Process Improvement, HIPAA, Business Analysis, Vendor Management, Program Management, Requirements Analysis, Healthcare Information..., Change Management, Operations Management, Project Management, Business Process..., Leadership, Healthcare, Management, Business Process

Education
Providence College   1994 — 1998
Bachelor of Science (BS), Business Administration and Management, General

Experience
Gear for Sports  July 2015 - Present
Genesis10  July 2014 - December 2014
ACS, a Xerox Company   April 2010 - February 2013
McAfee  January 2009 - February 2009
Cisco  May 2001 - June 2008
Citizens  1993 - 2001
Citizens Communications  1994 - 2000
Concert  1999 - May 1999

Skills
Vendor Management, ITIL, Service Delivery, SDLC, Requirements Analysis, IT Management, Business Analysis, Data Center, Process Improvement, Resource Management, Disaster Recovery, Cloud Computing, Solution Architecture, Project Management, Management, Information Technology, Team Management, Security, Professional Services, Servers, Networking, Infrastructure, Network Design, WAN, Enterprise Software

Education
University of Phoenix   1997 — 2000
Bachelor of Business Administration (BBA), Information Technology

Ranger College   1990 — 1992
General Studies

Experience
Equinox  2014 - Present
The Sports Club/LA  April 2014 - November 2014
ACS, a Xerox Company   2008 - 2013
Touchstone Health  2007 - 2008
Township of Bloomfield Health & Human Services   January 2007 - June 2007
Francis E Parker Memorial Home  January 2007 - June 2007
Rutgers Recreation Center   2006 - 2007
YMCA  2006 - 2007
Montclair Parks and Recreation   1999 - 2005

Skills
Medicare, Policy, Wellness, Community Outreach, Health Education, Public Speaking, Nutrition, Fitness, Customer Service, Personal Training, Sales

Education
Rutgers, The State University of New Jersey-New Brunswick
B.S.

Experience
ACS, a Xerox Company   April 2005 - Present
Towers Perrin  December 2001 - March 2005

Education
Saint Leo University
BA, Business Administration

Experience
ACS, a Xerox Company   June 2000 - Present
Affiliated Computer Services  June 2000 - Present
Mellon HR Solutions  January 2002 - December 2004
PricewaterhouseCoopers  June 2000 - December 2001

Skills
Benefits Administration, Employee Benefits, HRIS, Defined Benefit, Outsourcing, Process Improvement, Pensions, SQL, Mainframe, Microsoft Excel, MS Excel Pivot Tables, Unix, Data Analysis, Shared Services, American Civil War, American History, SDLC, Requirements Gathering, BPO

Education
Saint Peter's University   1995 — 1999
B.A.

Experience
RSA, The Security Division of EMC  February 2014 - Present
Avery Dennison  May 2012 - May 2013
Earthlink Business  April 2011 - March 2012
ACS, a Xerox Company   September 2008 - April 2011
Acs, A Xerox Company   July 2005 - September 2008
ACS  October 2002 - June 2005
Turner Broadcasting  May 2000 - October 2002

Skills
Process Improvement, Financial Analysis, Business Analysis, Variance Analysis, Budgets, Business Process..., Financial Reporting, Leadership, Forecasting, Financial Modeling, Pricing, Strategic Planning, Finance, Strategic Financial..., Cross-functional Team...

Education
Saint Michael's College   1990 — 1994
BS, Business Administration

Saint Michael's College   1990 — 1994

Experience
Electronic Ink  May 2012 - Present
ACS, a Xerox Company   August 2010 - September 2012
ExcellerateHRO  2005 - January 2011
Towers Perrin  1996 - 2005

Skills
Project Management, Business Process..., Business Analysis, Process Improvement, Requirements Analysis, Leadership, Employee Benefits, Databases, Defined Benefit, Change Management, Vendor Management, Business Requirements, SDLC, Visio

Education
Rowan University
BA, Communications

Experience
ACS, a Xerox Company   January 1999 - Present
John Wiley and Sons  May 1997 - December 1998
Prebon Yamane  1995 - 1997
Ernst & Young  1992 - 1995
SGS Technologie  1990 - 1991

Skills
Vendor Management, Human Resources, Onboarding, Performance Management, Employee Relations, Process Improvement, Change Management, Outsourcing, Organizational..., Business Analysis, Project Management, Training, Business Process..., Program Management, Team Building, Customer Service, Team Leadership, Visio, Requirements Analysis, Call Centers, Employee Benefits, Talent Management, PeopleSoft, Deferred Compensation, HRIS

Education
Rutgers University-New Brunswick   1991 — 1996
MS, Human Resources

Rutgers University-New Brunswick   1986 — 1990
BS, Psychology

Edison High School

Edison High School

Experience
Xerox HR Solutions, LLC  September 2010 - Present
ExcellerateHRO  1998 - Present
EDS - an HP Company  1997 - Present
ACS, a Xerox Company   1998 - 2011
HP  March 2009 - August 2010
Unisource Worldwide, Inc.   1994 - 1997

Skills
Pensions, Process Engineering, BPO, Customer Relations, Health and Welfare..., Call Center Operations, Call Centers, Call Center

Education
Rutgers University – Camden   1991 — 1993
Bachelor of Science, Management

Experience
TIAA-CREF  May 2014 - Present
Enterprise Iron Financial Industry Solutions, Inc.   August 2013 - April 2014
ACS, a Xerox Company   2010 - July 2013
Affiliated Computer Services  May 1996 - July 2013
Chase Manhattan Bank  1991 - 1995

Skills
Requirements Analysis, SDLC, Business Analysis, Software Documentation, Requirements Gathering, Business Requirements, User Acceptance Testing, Vendor Management, Visio, SQL, Business Process..., Testing, Process Improvement, SharePoint, Access, Analysis, Quality Assurance

Education
Rutgers University-New Brunswick
Bachelor of Science

Experience
ACS, A Xerox Company   April 2010 - Present
Granville Central High School   August 2008 - April 2010
ACS  2005 - 2008
Mellon HR Solutions  1999 - 2005
Buck Consultants  1985 - 1999

Education
Rutgers University-New Brunswick   1980 — 1985
BA, Math

Experience
Lash Group / AmerisourceBergen   August 2015 - Present
Noble Concierge Service   August 2014 - Present
Socks4days.com   September 2014 - Present
Retirement Clearinghouse  February 2007 - August 2014
Retirement Clearinghouse  October 2005 - August 2014
Retirement Clearinghouse  May 2008 - December 2010
MASTERMIND PREP   October 2007 - June 2010
ROLLOVERSYSTEMS, LLC   October 2005 - May 2007
ACS, a Xerox Company   May 2004 - October 2005
INTEGRAL RESOURCES, INC  March 2002 - February 2004

Skills
Leadership, Management, Project Management, Customer Service, Call Centers, Building Relationships, Account Management, Sales, Team Building, Hands-on Training, Time Management, Customer Satisfaction, FINRA, Risk Management, Negotiation, Team Leadership, CRM, Series 63, Financial Services, Process Improvement, Communication, Public Speaking, Nonprofits, Training, FINRA Series 99, Problem Solving, Vendor Management, Retirement, Real Estate, Strategic Planning, Relationship Building

Education
Saint Augustine’s University   1998 — 2004
Bachelors of Science, Computer Science

Montbello High School   1994 — 1998

Experience
Fresenius Medical Care  January 2014 - Present
Fidelity Investments  July 2013 - December 2013
John Deere Financial  November 2012 - June 2013
ACS, a Xerox Company   September 2010 - October 2012
MetLife Auto & Home  November 2008 - August 2010
MetLife Broker Dealer   September 2006 - November 2008
MetLife Insurance (US)   April 2006 - September 2006
Patni Computer Systems  June 2004 - March 2006

Skills
ETL, Informatica, Production Support, Business Intelligence, Mainframe, COBOL, Data Warehousing, PL/SQL, Data Modeling, Autosys, DB2/SQL, Erwin, DB2, Fileaid, Cognos, Datastage, Unix Shell Scripting, Unix, SDLC, Business Objects, Performance Tuning, Oracle, Teradata, Requirements Analysis, Data Integration, VSAM, Microsoft SQL Server, Data Migration, Stored Procedures, Data Mining, SQL Tuning, IBM Mainframe, Data Warehouse..., JCL, Integration, Requirements Gathering

Education
PSG College of Technology
Bachelor of Technology

Experience
Walmart  February 2012 - Present
Maryland Statewide Interoperability Program Management Office, MD   October 2011 - February 2012
VETS, Inc   June 2011 - September 2011
Paragon Technology Group  December 2010 - June 2011
ACS, a Xerox Company   November 2009 - December 2010
Ohio Department of Education  December 2005 - October 2009
State of Ohio - Department of Developmental Disabilities  August 2002 - December 2005
Ohio Bureau of Workers' Compensation  August 1999 - August 2002
Alliance Data  February 1999 - August 1999
Optimum Technology  December 1995 - February 1999

Skills
ITIL, SDLC, PMO, Application Development, PMI, PMBOK, Program Management, Requirements Analysis, Business Analysis, Process Improvement, SharePoint, MS Project, Change Management, Vendor Management, PMP, Business Intelligence, Strategic Planning, Integration, Budgeting, Visio, SQL, Government, Project Planning, Problem Solving, Resource Management, Requirements Gathering, Software Project..., Project Portfolio..., Analysis, Oracle, Project Delivery, Team Leadership

Education
RMIT University   1990 — 1991
Master, Information Technology

Experience
Xerox, State Healthcare Solutions, LLC   April 2010 - Present
ACS, a Xerox Company   April 2009 - August 2010
Startek  March 2006 - July 2008
Cavalier Telephone  January 2000 - February 2006
Boehringer Ingelheim Chemicals  1996 - 2000
Dawson, Ford, Garbee Real Estate   1995 - 1996
Philip Morris USA  1992 - 1994

Skills
Operations Management, Process Improvement, Quality Assurance, Call Center, Customer Satisfaction, Team Building, Program Management, Customer Relations, Team Leadership, Problem Solving, Customer Service, Mentoring, Troubleshooting, Change Management, Telecommunications, Account Management, Strategic Planning, Healthcare, Vendor Management, Coaching, Cross-functional Team..., Microsoft Office, Documentation, Business Management, Team Management, Organizational..., Access, Vendor Relations, Service Delivery, Outsourcing, Supervisory Skills, Excel, Windows, Data Analysis, Quality Management, Business Analysis, Hiring, Performance Management, Leadership, Call Centers, Workforce Management, Management, Training, CRM, Project Management, Managed Services, Business Process...

Education
Radford University   1984 — 1985
Business Management

John Tyler College
Business

Richard Bland College
Business

Experience
Magna Powertrain Muncie   July 2012 - Present
Theoris  November 2003 - January 2010
ACS, a Xerox Company   September 2003 - November 2003
Indecon Solutions  July 2003 - August 2003
Analysts International Corporation (AIC)   March 2001 - October 2001
Analysts International Corporation (AIC)   July 1999 - January 2001
Voluntary Enterprises, Incorporated   January 1998 - August 1998
IBM LifePRO Solutions (formerly Professional Data Management)   September 1996 - January 1998
Wishard Health Services  July 1991 - September 1996

Skills
Shell Scripting, Microsoft SQL Server, SAP, Business Objects, Requirements Analysis, SDLC

Education
Purdue University   1999 — 2002
Bachelor of Science (BS), Computer Programming Technology

Experience
VACO Staffing  April 2015 - Present
Kforce Inc.  March 2012 - April 2015
ACS, a Xerox Company   October 2011 - February 2012
The Principal Financial Group  April 2010 - July 2011
MetLife Financial Services  February 2001 - January 2010
Discovery Communications  February 1998 - December 2000

Skills
Internet Recruiting, Sourcing, Applicant Tracking..., Recruiting, Talent Acquisition, Technical Recruiting, Onboarding, Benefits Negotiation, Cold Calling, College Recruiting, Employee Benefits, Human Resources, Resume Writing, Talent Management, Temporary Placement, Account Management, Benefits Administration, Staffing Services, Screening Resumes, Employee Relations, Hiring, Financial Services, Taleo, HRIS, Permanent Placement, Sales, Performance Management, Coaching, Contract Recruitment, Building Relationships, Screening, Executive Search, Leadership, Temporary Staffing, Interviews, Succession Planning, Training, PeopleSoft, Staff Augmentation, Job Fairs, New Hire Orientations

Education
Radford University   1993 — 1997
BBA, Organizational Management, Business Admin, Marketing, Finance

Experience
Hewlett-Packard Enterprise Services  March 2011 - Present
ACS, a Xerox Company   January 2008 - April 2011
LABAT ANDERSON Inc  2000 - 2001
ECMS  1999 - 2000
Software Consultants and Develelopers, Inc   1995 - 1999

Skills
SDLC, Apache, Requirements Analysis, Software Development, Oracle, .NET, Agile Methodologies, COBOL, Integration, Java, Program Management, Business Analysis, Databases, Linux, PMP, Enterprise Architecture, SQL, Eclipse, Business Intelligence, Software Project...

Education
Salisbury University   1987 — 1989
BA, Liberal Studies

Chesapeake College   1985 — 1987
AA, General College Studies

Experience
Collabera Temporary Services   January 2014 - December 2014
ACS, a Xerox Company   April 2012 - August 2012
The Hot Spot Coffee Shop   July 2009 - July 2011
US Air Force  July 2007 - November 2010
US Air Force Reserve  September 1984 - June 2007
Verizon Wireless  June 1998 - March 2006

Skills
Customer Service, Training, Military, Accounts Payable, Invoicing, Operations Management, Process Scheduler, Data Entry, Inventory Management, Program Management, Sales Operations, Marketing, Microsoft Excel, ACSS, Billing Discrepancy..., Cash Reconciliation, CRT, Gates, I2K, Microsoft Office, Reports, 10 Key, Troubleshooting, Typing, Microsoft Word, PowerPoint, Blueprint Reading, Problem Solving, Management, Leadership, Call Centers, Supervisory Skills, Logistics

Education
OACES   2014 — 2014
Certification

Saint Leo University   2013 — 2015
Associate's Degree

Experience
Fidelity Investments  February 2015 - Present
Fidelity Investments  March 2007 - March 2015
ACS, a Xerox Company   August 2004 - March 2007
Affiliated Computer Services  August 2000 - August 2004

Skills
401k, Financial Services

Education
Providence College
Bachelor of Science, Finance and Management

Experience
ACS, a Xerox Company   June 2005 - Present
Xerox  2008 - 2011

Skills
Troubleshooting, DNS, System Administration, Windows Server, Windows 7, Disaster Recovery, Process Improvement, Microsoft Office

Education
Rider University   1998 — 2002
BSBA, Computer Information Systems

Rider University   1998 — 2002
Bachelor of Science of Business Administration, Computer and Information Sciences, General

Experience
Cognizant  February 2015 - Present
Cognizant Technology Solutions  August 2013 - February 2015
ACS, a Xerox Company   February 2008 - July 2013

Skills
Requirements Analysis, Testing, SQL, Business Analysis, SDLC, SharePoint, Visio, Software Project..., Agile Methodologies, Databases, HP Quality Center, Requirements Gathering

Education
Robert Morris University   2005 — 2008
Master of Science (M.S.), Information Science and Assurance

Experience
Writing Center for River Parishes Community College   August 2011 - Present
ACS, a Xerox Company   March 1995 - May 2008

Skills
Customer Service, Management, Microsoft Office, Microsoft Word, Microsoft Excel

Education
River Parishes Community College   2010 — 2013
Education

Experience
Source Incorporated   June 2006 - July 2015
Modis/Compucom Systems, Inc   November 2004 - April 2006
Superior Tech Resource/Siemens Maintenance Services   May 2004 - August 2004
ACS, a Xerox Company   June 2003 - February 2004
Law Office of Scottie D. Allen & Associates   September 2000 - February 2003

Skills
Computer Hardware, Call Centers, Troubleshooting, Help Desk Support, BMC Remedy, Call Center, Technical Support, Customer Service, Microsoft Office, Asset / Logistics..., Administrative..., Quality Assurance

Education
2002-2004ITT Technical Institute
Associates of Applied Science, Computer Networking Systems

2006-2011Everest University Online
Bachelors, Paralegal Studies

Richland College
Working towards a Certifcate, Web Design/Developer

Experience
ACS, a Xerox Company   February 1998 - Present

Skills
SQL, Requirements Analysis, Process Improvement, Data Analysis, Financial Analysis, Financial Reporting, Microsoft Office, Vendor Management

Education
Saint Joseph's University   1984 — 1988
Bachelors of Science - Accounting

Experience
ACS, a Xerox Company   August 2011 - Present
S & S Properties   February 2006 - February 2011
Coca-Cola Enterprises  April 1998 - January 2006

Skills
Call Centers, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Windows, Software Documentation

Education
Quincy College   1979 — 1981
Associate of Science (A.S.), Early Childhood Education and Teaching

North Quincy High School   1976 — 1979
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
ACS, a Xerox Company   Marketing DirectorHorace MannNovember 2012 - Present

Education
Roxbury Community College   1997 — 2002
Associate's degree, Business Administration, Management and Operations