Affiliated Computer Systems
Industry: Information technology company
DescriptionAffiliated Computer Services Inc. was a company that provided information technology services as well as business process outsourcing solutions to businesses, government agencies, and non-profit organizations. ACS was based in Dallas, Texas. ACS was ranked at number 341 on the 2010 Fortune 500 list. Headquarters: Dallas, TX Number of employees: 74,000 – (June 2009) Parent organization: Xerox Founder: Darwin Deason Founded: 1988 Subsidiaries: Affiliated Computer Services International B.V.,
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Affiliated Computer Systems Employees
Anthem, Inc. August 2015 - Present
Stratford University June 2013 - Present
North Carolina Central University August 2011 - May 2013
Time Warner Cable October 2010 - August 2011
Affiliated Computer Systems October 2009 - August 2010
Skills
Analysis/ Research, Policy Analysis, Multilingual, Database Administration, Microsoft Office, Immigration Issues, Community Outreach, Customer Service, Research, Program Management, Public Policy, PowerPoint, Strategic Planning, Program Development, Higher Education, SPSS, Policy, Public Speaking, Management, Event Planning
Education
Stratford University 2014 — 2015
Master’s Degree, Computer and Information Systems Security/Information Assurance
North Carolina Central University 2011 — 2013
Master of Public Administration (M.P.A.), Political Science and Government
North Carolina Central University 2007 — 2009
Bachelor of Arts (BA), Political Science and Government
Allstate January 2014 - Present
Allstate March 2013 - December 2013
Allstate June 2007 - March 2013
Affiliated Computer Systems July 1996 - June 2007
Skills
Customer Service, Outlook, Teaching, Property & Casualty..., Variable Annuities, Sales Management, Project Management, Team Leadership, Leadership Development, Business Process..., Insurance, Sales, Casualty Insurance, Employee Benefits, Health Insurance, Commercial Insurance, Life Insurance
Education
Southwest Baptist University 1993 — 1994
Master's degree, Health/Health Care Administration/Management
Missouri Southern State University 1986 — 1990
Bachelor of Applied Science (BASc), Computer and Information Sciences and Support Services
First Responder Network Authority (FirstNet) April 2014 - Present
US Department of Commerce, NTIA May 2010 - April 2014
USEPA May 2009 - August 2009
The Pennsylvania Supreme Court, Office of the Honorable J. Michael Eakin August 2008 - April 2009
Penn State University May 2008 - January 2009
Johnson & Johnson June 2004 - July 2007
Viacom-CBS February 2001 - June 2004
Affiliated Computer Systems January 1999 - February 2001
Skills
Contract Negotiation, Training, Management, Social Media, Program Management, Leadership, Policy, Analysis, Business Development, Negotiation, Project Planning, New Business Development, Sales, Human Resources, CRM, Marketing Strategy, Editing, Sales Operations, Advertising, Business Planning, Selling, Government, Teamwork, Legal Research, Public Speaking
Education
Pennsylvania State University, The Dickinson School of Law 2007 — 2010
Doctor of Law (J.D.)
Weber State University 2001 — 2003
Bachelor of Arts (B.A.), Technical Sales
Goodwill Industries of Southeastern Louisiana February 2015 - Present
Self Employed January 2014 - Present
American Fast Tax January 2015 - January 2015
Veterans Outreach Center December 2011 - December 2013
H&R Block December 2007 - April 2010
Affiliated Computer Systems March 2008 - October 2008
Oregon Army National Guard July 1995 - July 2007
Presbyterian Hospital July 1997 - December 1997
The Flower Hut June 1997 - December 1997
Stein Mart June 1996 - July 1997
Skills
Microsoft Office, Tax Return Preparation, Appointment Scheduling, Organizing, Receiving, Customer Service, Tax Preparation, Invoicing, Distribution Center..., Data Entry, Time Management, Tax, Tax Returns, Accounts Payable, Income Tax, Payroll, Telephone Skills, Accounts Receivable, Spreadsheets, Bookkeeping, Account Reconciliation, Accounting, Teamwork, QuickBooks, Outlook, Peachtree, Sales Tax, Financial Statements, Payroll Taxes, Expenses, Finance, Lotus Notes, Filing, General Ledger, Journal Entries, Bank Reconciliation, Preparation, Quicken, PeopleSoft, Office Management, Administrative..., 10 Key, Human Resources, Access, Office Administration, Auditing, Administrative Work, Financial Accounting, File Management, Microsoft Office 2007
Education
University of New Orleans 2011 — 2014
Bachelor's Degree, Business Administration and Management, General, GPA 2.8
Clackamas Community College 2009 — 2011
Associate's Degree, Business, GPA 3.5
Central Piedmont Community College 1996 — 1996
CNA certification, CNA, Medical Keyboarding
Western Carolina University 1994 — 1995
none, English, Biology, Anthropology
East Mecklenburg High School 1993 — 1994
High School Diploma, English, Science, Math
Independence High School 1991 — 1993
High School Diploma, Biology, Algebra, German, History, English
Industrial Nights, Ltd. January 1995 - Present
Industrial Nights Ltd., GmbH January 1995 - Present
Affiliated Computer Systems 2008 - 2010
Ramtech International, Inc. 2007 - 2008
Custom Copies & Textbooks, Inc. June 1999 - July 2007
Skills
Social Media Marketing, Music, Editing, Event Management, Customer Service, Event Planning, Research, Public Speaking, Training, PowerPoint, Budgets, Team Building, Project Management, Creative Writing, Technical Writing, Public Relations, Access, Facebook, Social Media, Outlook, Entertainment, Microsoft Office, Management, Social Networking, Adobe Creative Suite, Adobe Design Programs, Sound Mixing, Sound Editing, Live Sound, Kronos Timekeeping, Strategic Planning, Microsoft Word, Video, Microsoft Excel, Negotiation, Concerts, Leadership, Sound, Digital Media, Advertising, Video Production
Education
University of Florida 2000 — 2004
B.A., Medieval Studies
Santa Fe Community College 1996 — 1998
Associate of Arts (A.A.), 3.5 GPA
Belmont University - Jack C. Massey Graduate School of Business
Livingston Insurance Agency April 2012 - Present
Travelers February 2011 - April 2012
Chartis Insurance July 2005 - February 2011
Textron Financial Corporation June 2004 - August 2004
Affiliated Computer Systems May 2003 - August 2003
National Service Industries May 2002 - August 2002
MCI May 2001 - August 2001
Wachovia, A Wells Fargo Company May 2000 - August 2000
Skills
Financial Analysis, Problem Solving, Credit Analysis, Insurance, Underwriting, Risk Management, Business Strategy, Strategic Planning, Negotiation, New Business Development, Microsoft Excel, Leadership, Property & Casualty..., Analysis, Financial Modeling
Education
Georgia Institute of Technology - Georgia Tech College of Management 2009 — 2012
MBA, Analytical Finance, 3.98
University of Georgia - Terry College of Business 2000 — 2005
BBA, Finance, Management
Canyons School District August 2007 - Present
United States Postal Service April 2005 - August 2007
Business Law Associates May 2004 - January 2006
Affiliated Computer Systems January 1998 - May 2004
Kinko's April 1983 - January 1998
Skills
Data Entry, Administration, Educational Leadership, Customer Service, Databases, Administrative..., Filing, Community Outreach, Curriculum Design, Teamwork, Classroom, Higher Education, Staff Development, Time Management
Education
Brigham Young University - Idaho 2015 — 2016
Associate's degree, General Studies
Rick's College 1980 — 1982
NA, Elementary Education and Teaching
Humane Society for Hamilton County July 2014 - Present
Riverwalk Commons March 2013 - November 2013
Engaging Solutions, LLC January 2011 - October 2011
R&B Solutions September 2009 - September 2010
Colorado Technical University Online March 2009 - September 2009
Affiliated Computer Systems January 2008 - February 2009
2005Frazier Interior Trim August 1992 - August 2005
Skills
Healthcare, Recruiting, Event Planning, Marketing, Marketing Strategy, Event Management, Fundraising, Social Media, Public Relations, Social Networking, Community Development, Program Development, Community Outreach, Policy, Public Speaking, Time Management, Team Building, Social Services, Leadership Development, Customer Service, Conflict Resolution, Contract Negotiation, Insurance, Volunteering, Newsletters, Employee Relations, Talent Acquisition, Management, Nonprofits, Medical Records, Hospitals, Advertising, Compassion, Health Insurance, Volunteer Recruiting, Research, Volunteer Management, Interviews, Human Resources, Employee Benefits, Hiring, Healthcare Management, Publicity, Media Relations, Strategic Communications, Employee Training, Staff Development
Education
Rushville Consolidated High School 1984 — 1987
Ball State University
PCI: not the big company February 2014 - October 2014
Harris Connect June 2013 - August 2013
Wyndham Worldwide October 2012 - December 2012
Home Away From Home Child Care January 2008 - May 2012
Affiliated Computer Systems March 2007 - September 2007
Affiliated Computer Systems March 2006 - September 2006
Skills
Management, Marketing, Customer Service, Retail, Problem Solving, Collaborative Problem..., Microsoft Office, Microsoft Excel, Leadership, PowerPoint, Training, Time Management, Social Networking, Microsoft Word
Education
The University of Dallas 2013 — 2014
Master of Business Administration (M.B.A.)
The University of Texas at San Antonio 2010 — 2012
Bachelor of Business Administration (B.B.A.), International Business
Northwest Vista College 2008 — 2010
The University of Texas at Arlington 2006 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Choctaw Nation of Oklahoma October 2012 - Present
JCPenney November 2005 - September 2012
Affiliated Computer Systems June 2005 - November 2005
UTSouthwestern Medical Center March 2004 - June 2005
JCPenney July 2001 - February 2004
New Mexico Army National Guard November 1997 - November 2000
US Army March 1992 - September 1994
Skills
Access, Excel, WebFOCUS, SQL, HTML, JavaScript, VBScript, Inventory Management, Retail, Microsoft Excel, Budgets, Management, Project Management, Visio, Leadership, Team Leadership, MS Project
Education
New Mexico State University 1996 — 2000
BBA, Business Computer Systems
USAA May 2014 - Present
USAA February 2007 - May 2014
Affiliated Computer Systems September 2005 - February 2007
UPS Supply Chain Solutions December 2005 - July 2006
Skills
Investments, Customer Service, Sales, Windows 7, Data Analysis, Call Centers, Series 7, Series 63
Education
Tarrant County College 2000 — 2006
Associate of Arts (A.A.), Fine/Studio Arts, General
Elavon Financial Institution Solutions 2008 - Present
Elan Financial Services December 2000 - 2008
Affiliated Computer Systems September 1999 - 2000
Affiliated Computer Systems August 1989 - 1999
Skills
Banking, Debit Cards, Relationship Management, Merchant Services, Payment Card Processing, Customer Service, Cross Selling, Electronic Payments, Credit, Payment Systems, Financial Services, Credit Cards, ATM networks, Payments
Education
Oklahoma Christian University 1980 — 1983
Bachelor's degree, Marketing/Marketing Management, General
Thorpe Enterprises May 2013 - Present
AlliedBarton Security Services April 2011 - December 2013
Affiliated Computer Systems October 2008 - October 2010
Bank of America January 2004 - November 2008
Spherion/Chesapeake Appraisal July 2003 - January 2004
United States Military/ U.S. Army June 1995 - November 2000
Skills
Physical Security, Security Operations, Security Training, Corporate Security, Security Management, Executive Protection, Surveillance, Access Control, Workplace Violence, CCTV
Education
The Community College of Baltimore County 2000 — 2002
Computer Information Systems
Melbourne High School 1993 — 1995
Diploma, General Studies
Discover Financial Services November 2011 - Present
Capgemini 2006 - 2012
Baker Hughes December 2010 - November 2011
JP Morgan (Investment Management) November 2007 - June 2010
San Diego Gas & Electric February 2007 - November 2007
Ameriquest Mortgage Company & Argent Mortgage November 2004 - October 2006
Toyota Financial Services June 2003 - October 2004
Affiliated Computer Systems June 2002 - June 2003
General Motors 2002 - 2002
Mastek Ltd 1999 - 2002
Skills
Crystal Reports, Actuate, Business Objects, Solaris, Clarity, Project Execution, Linux, Unix, SQL Server, Microsoft Office, Troubleshooting, System Administration, MS Project, HTML, SQL, Databases, Open Workbench, Visio, MySQL, Scheduling, Crystal Xcelsius, Project Management, Microsoft SQL Server, Process Scheduler, Integration, Requirements Analysis, Requirements Gathering, Oracle, Project Portfolio..., PMO, Management, Solution Architecture, Software Development, Testing
Education
University of Mumbai 1991 — 1994
BSc (Tech), Biomedical/Medical Engineering
Watumull Institute 1991 — 1994
B.Sc.Tech, Biomedical Instrumentation
Self-employed writer May 2009 - Present
All That Glitters Childcare May 2008 - Present
All That Glitters Childcare May 2008 - Present
Continental Airlines September 2006 - January 2008
Affiliated Computer Systems May 2002 - September 2006
Skills
Fiction, Fiction Writing
Education
Houston Community College
Houston Community College
English
Hewlett Packard 2010 - Present
CVS Caremark Corporation 2013 - 2013
Health Management Systems April 2006 - October 2009
Sungard Consulting January 2006 - February 2006
JPMORGAN/CHASE October 2000 - October 2005
CARREKER-ANTINORI January 1997 - January 1998
EXCEL COMMUNICATIONS January 1996 - January 1997
MBNA INFORMATION SERVICES January 1995 - January 1996
AFFILIATED COMPUTER SYSTEMS January 1991 - January 1995
Education
The University of Akron
BS, Accounting/Programming
enVision Business Consulting January 2015 - Present
Western Union December 2011 - January 2014
Accenture May 2010 - October 2011
Affiliated Computer Systems January 2008 - February 2010
Accenture January 2007 - November 2007
Accenture March 1999 - October 2001
Bank One (now Chase) August 1998 - January 1999
Bank One (now Chase) February 1997 - August 1998
Texas Society of CPAs October 1995 - October 1996
Skills
Strategic Communications, Internal Communications, Change Management, Social Media Marketing, Content Management, Training, Management, Recruiting, Employee Engagement, Marketing Communications, Performance Management, Leadership, Project Management, Yammer, SharePoint, Strategy
Education
Texas Tech University 1990 — 1994
Bachelor of Arts
Washington-Tyrrell County EMS January 2014 - Present
Care First Medical Transport July 2013 - January 2014
Currently Unemployed September 2011 - July 2013
ACS Inc September 2011 - September 2011
Express Employment Professionals March 2011 - March 2011
Teletech At Home Inc October 2010 - November 2010
Teletech Services Inc July 2010 - September 2010
Affiliated Computer Systems November 2009 - January 2010
Williamston Family Fare April 2009 - June 2009
H&R Block December 2008 - April 2009
Skills
Technical Support, Training, Computer Repair, Troubleshooting, Windows 7, Computer Hardware, iPhone, XP, Software Installation, Help Desk Support, Windows, Active Directory, Software Documentation, Network Administration, Windows Server, Printers, Laptops, Windows XP Pro, Computer Maintenance, Windows Vista, System Administration, Microsoft Office 2007, Hardware, Operating Systems, Networking, Customer Service, Microsoft Excel, Microsoft Word, Data Entry, Microsoft Office, Sales, Windows XP
Education
Lenoir Community College 2012 — 2013
Emergency Medical Technology/Technician (EMT Intermediate)
Lenoir Community College 2012 — 2012
Emergency Medical Technician
New Horizons Computer Learning Center 2009 — 2009
Comptia A+ Certification, Computer support
ITT Technical Institute 2002 — 2005
AAS IT, Computer Networking Systems
Affiliated Computer Systems November 2006 - June 2010
Community Action Agency December 2001 - September 2006
Office of Disability Determination November 1994 - June 2000
Education
University of North Florida 1991 — 1994
M.Ed.
Wells Fargo August 2013 - Present
Wells Fargo May 2004 - August 2013
MasterCard International November 2003 - May 2004
IBM Rational Software November 2000 - November 2003
Williams Communications February 2000 - November 2000
Northrup Grumman August 1999 - February 2000
Affiliated Computer Systems July 1998 - August 1999
Legget and Platt January 1998 - June 1998
Arkansas Center for Technology Transfer December 1994 - December 1997
Skills
SDLC, Process Engineering, Business Analysis, Requirements Analysis, Systems Analysis, Process Improvement, Visio, Software Project..., Agile Methodologies, Software Documentation, Software Development, Requirements Gathering, BPMN, Sparx Enterprise..., Agile Development, Business Process..., Business Architecture, Risk Management, Scope Management, Use Cases, Software Design, RequisitePro, ClearQuest, iGrafx, TIBCO Business Studio, Databases, Integration
Education
University of Arkansas 1994 — 1997
Bachelor of Science
Northeastern A&M College 1991 — 1993
Associate of Science
Fannie Mae December 2007 - September 2012
Fannie Mae May 2006 - December 2007
Freddie Mac April 2003 - May 2006
Affiliated Computer Systems November 2000 - April 2003
State Farm October 1995 - November 2000
Skills
Project/Program..., Coaching/Career..., Customer Engagement, Talent Management, PMO, Business Analysis, Business Transformation, Business Requirements, Strategic Initiative..., Budget and Cost..., Software Development..., Business Architecture, Relationship Management, Cross Functional..., Public Speaking, Facilitation, Project Portfolio..., Policy, Standard and..., Process Analysis, Mortgage Lending, Business to Technology..., Management of Leaders, Business Case..., Educational Lending, Accounting, Property & Casualty..., Regional Office..., Executive Reporting, Making the Complex..., Cross-functional Team..., Program Management, Business Case, Budgets, Strategic Planning, Analysis, Financial Modeling, Change Management, Leadership, Management, SDLC, Business Process, Risk Management, Vendor Management, Governance, Business Process..., Project Management, Training, Data Analysis, Integration, Finance
Education
Mount St. Mary's University 2008 — 2009
Masters, Business Administration (Finance Concentration), 3.89
Illinois State University 1993 — 1995
B.S., Accounting, 3.63
University of Utah 1992 — 1992
General, General, 3.5
Century 21 Judge Fite March 2010 - Present
Remax Agent November 2008 - February 2010
Rasor Construction September 2002 - October 2008
Nextel November 2001 - August 2002
Oracle June 1999 - September 2001
Affiliated Computer Systems 1998 - 1999
Bexar Communications of Texas, Inc. March 1980 - December 1995
Motorola 1976 - 1980
Skills
Residential Homes, Investment Properties, Sellers, Buyer Representation, Marketing, Sales, First Time Home Buyers, Investments, Referrals, Relocation, New Home Sales, Short Sales, Listings, Single Family Homes, Investors, Real Estate, REO, Foreclosures, Buyers, Customer Service, Condos, Selling, Townhomes, Real Estate Transactions, Negotiation, Management, Leadership, New Homes, Luxury, Contract Negotiation, FHA, Seniors, Account Management, Sales Management, Team Leadership, Sports Photography, Digital Photography
Education
University of North Texas 1995 — 1998
Bachelor of Business Administration (BBA), Marketing
FiverPhoto August 2008 - Present
Affiliated Computer Systems March 2007 - April 2010
St. Joseph County Office Division of Family Resources 1986 - 2007
St. Joseph County Office Division of Family Resources 1986 - 1996
Skills
Interviews, Photography, Access, Editing, Testing, Social Networking, Customer Service, Teaching, Social Media, Training, Photoshop, Blogging, Social Services, Graphic Design, Program Management, Marketing, Web Design, Grants, Policy, Digital Photography, Sales, Fundraising, Creative Writing, Newsletters
Education
Ivy Tech Community College-Northcentral 2011 — 2015
Photography
University of Notre Dame 1969 — 1973
B.A., English
The WatchTographer January 2011 - Present
Examiner.com November 2009 - Present
Beau Hudspeth Photography January 1990 - Present
Beau Hudspeth Photography January 1985 - Present
Bent Image Lab 2010 - 2010
Bent Image Lab 2010 - 2010
House of Antique Hardware August 2005 - September 2006
Affiliated Computer Systems July 2004 - February 2005
World Headquarters July 2002 - February 2003
OnMercial, Inc July 2001 - December 2001
Skills
Photography, Image Manipulation, Photoshop, Color Correction, Illustration, Concept Design, Digital Photography, Graphic Design, Adobe Creative Suite, Photojournalism, Event Photography, Layout, Graphics, Web Design, Logo Design, Film, Advertising, Magazines, Publishing, Post Production, Corporate Branding, Portraits, Video, Video Editing, Art
Education
Clackamas Community College
Fine Arts, and Psychology
Clackamas Community College
None, Commercial Design
Inflexion Software February 2009 - Present
WebLOQ Inc. February 2010 - April 2011
WashingtonVC LLC January 2008 - February 2009
NameMedia LLC March 2004 - November 2007
Impact Innovations September 2002 - March 2004
Affiliated Computer Systems May 2000 - August 2002
US Department of Agriculture August 1995 - May 2000
Skills
Project Management, Software Development, Cloud Computing, Enterprise Software, Java, Quality Assurance, Program Management, Web Development, Software Engineering, Agile Methodologies, Enterprise Architecture, Linux, Perl, XML, SaaS, PHP, MySQL, Unix
Education
University of Connecticut 1989 — 1995
BS, Ecology & Evolutionary Biology
Long Beach Memorial Medical Center March 2015 - Present
TEKsystems May 2014 - Present
Amazon May 2013 - December 2013
Pacific Hospital of Long Beach February 2011 - July 2011
Konami Digital Entertainment May 2010 - September 2010
General Monitoring Services April 2007 - May 2008
Affiliated Computer Systems May 2005 - August 2006
MyInfoOnline.net July 2004 - August 2004
Skills
Help Desk Support, Windows, Digital Photography, Photoshop, Lightroom, Sony Vegas, Microsoft Office, Time Management, Data Entry, Ubuntu, Android SDK, Automotive Repair, Quality Assurance
Education
ITT Technical Institute-Torrance 2007 — 2009
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Torrance 2004 — 2007
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
White Sands Agency LLC August 2015 - Present
Citi March 2015 - Present
Manatee County Sheriff's Office March 2014 - March 2015
Global Financial August 2013 - March 2014
The Home Depot February 2012 - September 2013
AT&T October 2010 - May 2011
Electronic Data Systems February 2008 - July 2010
Affiliated Computer Systems January 2007 - November 2007
Skills
Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Retail, Leadership, Management, Time Management, Microsoft Excel, Social Media
Education
University of South Florida 2013 — 2016
Master's degree, Criminal Justice/Law Enforcement Administration
University of South Florida Sarasota-Manatee 2011 — 2013
Bachelor's degree, Criminology
Forcht Group of Kentucky January 2011 - Present
Southern Retail Systems January 2005 - January 2011
CompUSA July 2004 - January 2005
University of Kentucky August 2002 - January 2005
Affiliated Computer Systems April 2001 - August 2002
Dynamika June 1998 - July 2002
Skills
Windows, Windows XP, Windows 7, Windows 8.1, Photoshop, Technical Support, Troubleshooting, Help Desk Support, Computer Hardware, LANDesk, Microsoft Office, Active Directory, Soldering, Electronics Repair, Windows 10, Customer Support
Education
University of Kentucky 2002 — 2005
PetMeds April 2012 - September 2014
Kaplan University August 2010 - July 2011
Consolidated Credit Counseling Services of Canada December 2008 - August 2010
Affiliated Computer Systems February 2006 - May 2008
Randstad October 2004 - January 2006
Skills
Microsoft Office, Admissions, Teaching, Higher Education, Public Speaking, Adult Education, Customer Service, Staff Development, Employee Training, Customer Retention, Event Planning, Leadership, Outlook, Microsoft Word, Training, PowerPoint, Team Building, Microsoft Excel, Coaching, Social Networking, Sales, Strategic Planning, Program Development, Organizational..., Data Entry, Human Resources, Customer Experience, Teamwork, Management, Marketing, Access, Program Management, Customer Satisfaction, Nonprofits, Administration, Conflict Resolution, Policy, Research, Interviews, Call Centers, Curriculum Development, Instructional Design, Leadership Development, Problem Solving, E-Learning, Telephone Skills
Education
Kaplan University-Davenport Campus 2015 — 2016
Master of Science (M.S.), Educational Psychology
University of Phoenix 2008 — 2010
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Harbor Freight Tools May 2015 - Present
Astoria Pointe Rehabilation 2012 - 2014
CCI Inc 2010 - 2012
CROSSMARK 2009 - 2010
Alternative Services Inc 2006 - 2008
Infotek Consulting Services Inc. 2007 - 2007
Affiliated Computer Systems 2005 - 2006
Skills
Front Office, Back Office, Microsoft Office, Office Equipment, Medication..., Caregiving, Customer Support, Customer Service, Call Centers, Receptionist Duties, Cashiering, Filing, Record Keeping, Documentation, typing 50+ WPM, Data Entry, Product Marketing, Market Research, Office 365, Microsoft Word, Microsoft Excel, PowerPoint, Direct Patient Care, Teaching, Developmental...
Education
Portland Community College 2008 — 2010
Associate's Degree, Early Childhood Education and Teaching, 3.86
Cognosante June 2014 - Present
Cognosante December 2013 - June 2014
Affiliated Computer Systems June 2013 - December 2013
Legal Intake Professionals October 2012 - June 2013
Central Parking System May 2011 - September 2012
Asurion Insurance Services Inc May 2006 - February 2011
Skills
Reporting & Analysis, Microsoft SQL Server, Microsoft CRM, Crystal Reports, Microsoft Office, Time Management, Coaching & Mentoring, Customer Service, Customer Service..., Access, Microsoft Excel, Microsoft Word, Outlook, WordPerfect, 60 WPM, 10 Key
Education
Tennessee State University 2011 — 2014
Master of Education (M.Ed.), Educational/Instructional Technology
Tennessee State University 2005 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Law Office of Amber Boyd March 2015 - Present
UnitedHealth Group June 2013 - January 2015
Nordstrom and Nordstrom Rack March 2012 - June 2013
Affiliated Computer Systems January 2010 - December 2010
Skills
Legal Assistance, Medical Billing, Claims Resolution, Customer Service, Prioritize Workload, Organization Skills, Time Management, Microsoft Office, Typing, Medicare/Medicaid..., Appointment Scheduling, Logistics, Retail, Sales
Education
University of Houston-Downtown 2014 — 2017
Bachelor’s Degree, Biology, General
Texas Children's Hospital September 2008 - Present
IT Support March 2004 - April 2008
Affiliated Computer Systems August 2002 - April 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, Training, Technical Support, Process Improvement
Education
ATI Career Training Center-Dallas 2002 — 2004
Electronic Techonology, Digital Communication and Media/Multimedia
Growth Point Church September 2015 - Present
Inward Living., L.L.C. July 2015 - Present
Joycelyn Lewis Ministries June 2015 - Present
Suicide Prevention July 2010 - Present
Joycelyn Lewis Leadership Consultant/Spiritual Advisor January 2001 - Present
Affiliated Computer Systems January 2009 - May 2009
Affiliated Computer Services October 2004 - May 2009
Fayette County Public Schools (KY) August 1991 - August 1993
Skills
Public Speaking, Microsoft Office, Teaching, Leadership Development, PowerPoint, Customer Service, Time Management, Team Leadership, Microsoft Word, Training, Coaching, Leadership, Volunteer Management, Community Outreach, Spiritual Direction, Strategic Planning, Management, Program Development
Education
Asbury Theological Seminary 2012 — 2017
Spiritual Formation & Christian Leadership
Eastern Kentucky University
Bachelor of Science (B.S.), Communication Disorders
Asurion TechnicianAsurionAugust 2014 - Present
Christian Care Center July 2013 - June 2014
Shop NBC March 2012 - June 2013
Affiliated Computer Systems December 2008 - March 2012
Education
Middle Tennessee State University 2006 — 2008
Psychology
Capital One October 2014 - Present
Vesta Corporation September 2010 - October 2014
Affiliated Computer Systems March 2006 - May 2009
Skills
Call Centers, Technical Support, Customer Service, Fraud, Customer Experience, Software Documentation, Process Improvement, Financial Services
Education
Portland Community College 2004 — 2006
Associate of Science (AS), Computer Science
Atos IT Outsourcing Services July 2015 - Present
Xerox Business Services 2010 - June 2015
ACS, a Xerox Company 2007 - 2010
Affiliated Computer Services 2003 - 2007
Affiliated Computer Services March 1997 - June 2003
Affiliated Computer Services September 1989 - October 1995
Electronic Data Systems March 1986 - March 1988
Affiliated Computer Systems July 1982 - February 1986
Affiliated computer Systems April 1980 - June 1982
Skills
Organizational..., Management Consulting, Solution Architecture, IT Solutions, Client Development, Network Engineering, Network Security, Wireless Networking, Product Management, Problem Management, ITIL Service Strategy, Complaint Management, Global Delivery, Global Management, Global Operations, Executive Management, Project Planning, Project Coordination, New Business Development, Capital Budgeting, Operating Budgets, IT Strategy, IT Outsourcing, Cloud Computing, Data Center, Disaster Recovery, IT Management, ITIL, Leadership, IT Service Management, Integration, Network Architecture, Networking, Security, Servers, Service Delivery, Strategic Partnerships, Telecommunications, Vendor Management
Education
Southern Methodist University - Cox School of Business 2005 — 2006
Executive Education
University of Colorado Colorado Springs 1986 — 1989
Computer Science
Control Data Institute 1979 — 1980
AS, Computer Science
Cook County College 1978 — 1979
Electrical Engineering
Vaco February 2015 - Present
Orion Health November 2012 - Present
Ettain Group December 2011 - August 2012
Community Health System December 2011 - August 2012
Loma Linda University Medical Center January 1992 - May 2011
Affiliated Computer Systems January 1992 - December 1996
Skills
HL7, SQL, Crystal Reports, Visual Basic, Healthcare Information..., Healthcare, T-SQL, Software Implementation, Integration, Testing, EHR, Informatics, Software Documentation, Software Project..., Healthcare Consulting, Health Information..., VPN, Virtualization, Stored Procedures, C#, Unix, Erwin, Lotus Notes, TFS, Software Engineering, Interfaces, Databases, Oracle PL/SQL..., Object Oriented Design, Visio, Requirements Analysis, SharePoint, Hospitals, EMR, Troubleshooting, Delphi 8, XML, XML Schema, XML Spy, Java, JavaScript, Oracle SQL Developer, Microsoft SQL Server, PL/SQL, T-SQL Stored Procedures
Education
Loma Linda University 1978 — 1983
BS, Engineering Physics
Builder Bunch August 2014 - Present
C&G Management Services, LLC October 2007 - Present
City of Atlanta Government August 2006 - October 2007
City of Atlanta Government July 2003 - August 2006
City of Atlanta Government June 2001 - January 2003
Affiliated Computer Systems July 2000 - June 2001
Skills
Workforce Planning, Onboarding, Personnel Management, Organizational..., Policy, Performance Management, Deferred Compensation, Benefits Administration, Payroll, Labor Relations, Talent Acquisition, Employee Relations, Recruiting, Budgets, Management, Strategic Planning, Project Planning, HR Policies, Employee Benefits, Training, Hiring, Applicant Tracking..., Time Management, PeopleSoft, Interviews, Temporary Placement, Human Resources, HRIS, Talent Management
Education
Spelman College 1990 — 1995
BA, Economics
Greater Phoenix Economic Council August 2011 - Present
CampusLogic 2002 - July 2011
Affiliated Computer Systems 1999 - 2002
Arthur Andersen LLP 1995 - 1999
Wadle Galleries, Ltd 1989 - 1995
Healy Matthews Stationer, Incorporated 1983 - 1989
Skills
Customer Service, Training, Change Management, Higher Education, Strategic Planning, Policy, Leadership, Leadership Development, Employee Benefits, Management, Organizational..., Coaching, Team Building, Human Resources, Employee Relations, Quality Assurance, Staff Development, Analysis, Public Speaking, PowerPoint, Microsoft Office
Education
New Mexico State University 1976 — 1979
Education / Psychology
FIS February 2011 - Present
BBVA Compass (formerly Guaranty Bank) January 2008 - February 2010
Guaranty Bank and Temple Inland, Inc. June 2001 - December 2007
Guaranty Bank September 1999 - May 2001
Guaranty Bank April 1994 - August 1999
Affiliated Computer Systems 1981 - 1994
Education
University of Houston
Concur April 2014 - Present
Concur Technologies December 2012 - Present
Concur Technologies November 2010 - December 2012
Wells Fargo April 2009 - November 2010
Affiliated Computer Systems 2007 - 2009
Skills
Concur, Small Business, SaaS, Cost Reduction..., Salesforce.com, Business Intelligence, Operational Streamlining, Cycle Time Reduction, customer relations, Expense Management, Expense Control, Cloud Computing, Partnerships, Process Automation, Streamlining, End to End Solutions, Integration, Mobile Technology, Business Travel, Expense Reports, Strategic Partnerships, Partner Management, Executive Visibility, Operational Efficiency, Fraud Detection, Revenue & Profit Growth, Expense Budget..., NetSuite, Sales, Sales Presentation..., Sales Process, Cold Calling, Management, Customer Service, Account Management, Lead Generation, Solution Selling, Direct Sales
Education
Minnesota State University, Mankato 2005 — 2007
Elementary Education
University of Minnesota Duluth 2000 — 2003
Waconia High School
University Federal Credit Union June 2012 - Present
Charles Schwab May 2011 - June 2012
Affiliated Computer Systems May 2010 - May 2011
Computer Sciences Corporation (CSC) January 1997 - July 2010
Skills
SDLC, Agile Methodologies, Business Analysis, Requirements Analysis, Process Improvement, SharePoint, Business Process, Visio, Testing, Software Project..., CBAP
Education
Clark University 1989 — 1992
Masters, Liberal Arts
Nichols College 1985 — 1987
Master, MBA
Anna Maria College
Bachelors of Arts, Biology
PAREXEL December 2011 - Present
UpToDate May 2011 - November 2011
Baldwin & Lyons, Inc. April 2008 - May 2011
Affiliated Computer Systems January 1997 - December 2004
Skills
Active Directory, SQL, HTML, Microsoft SQL Server, Business Analysis, ITIL
Education
Osmania University 1989 — 1996
Master's Degree, Computer Science/Applications
Thomas Reprographics, Inc. July 2007 - Present
Stream International 2005 - 2007
William Kim Noland, CPA 2003 - 2004
Accenture 1994 - 2002
Affiliated Computer Systems 1991 - 1994
VHA Inc. 1989 - 1991
Murray Properties Company 1985 - 1989
Arthur Andersen & Co. 1979 - 1984
Skills
Accounting, SEC filings, Sarbanes-Oxley Act, Internal Controls
Education
Texas A&M University 1977 — 1979
MBA, Accounting
Rice University 1973 — 1977
Bachelor's Degree, Managerial Studies
Affiliated Computer Systems Systems Consultant, PrincipalACS Inc1999 - Present
Education
Arizona State University
Litton Loan Servicing August 2008 - Present
Affiliated Computer Systems January 2008 - July 2008
Delinea 2000 - 2003
Skills
Training, Onboarding, Employee Relations, Training Delivery
Education
Touro College
Office of Chief Counsel - Internal Revenue Service September 2011 - Present
Internal Revenue Service Office of Chief Counsel June 2010 - September 2010
Northside Community Law Centre July 2009 - September 2009
Evergreen Vista Mercy Housing September 2007 - July 2008
Affiliated Computer Systems April 2005 - August 2005
Skills
Legal Research, Legal Writing, Tax Law, Tax, Litigation, Civil Litigation, Legal Assistance, Estate Planning, Courts, Appeals
Education
University of Washington School of Law 2008 — 2011
Juris Doctor, Top 5% in class of 180
The Evergreen State College 2003 — 2007
Bachelor of Arts, law & creative writing
WorldWide Electric Corp August 2008 - Present
Worldwide Electric Corporation August 2008 - Present
Affiliated Computer Systems December 2006 - August 2008
Town of Greece, Police Departmnet May 1992 - February 2006
The Chase Manhattan Bank June 1970 - December 1991
Skills
Project Management, Operations Management, Management, Training, Product Development, Budgets, Team Building, Sales Management, New Business Development, Project Planning, Customer Service, Strategic Planning, Program Management, Microsoft Office, Leadership Development, Account Management, Contract Management, Supply Chain Management, Sales, Contract Negotiation, Process Improvement, Leadership, Employee Training, Cross-functional Team..., Business Development, Forecasting, Human Resources
Education
State University of New York Empire State College 1988 — 1992
BS, BUSINESS ADMIN / FINANCE
American Institute of Banking 1971 — 1975
Certification, Applied Banking
Valley Baptist Health System February 2012 - June 2013
Leaps & Bounds Pediatric Rehabilitation Center Inc. July 2004 - June 2011
Imcor Inc March 2001 - September 2010
RGVO May 2000 - August 2010
Affiliated Computer Systems April 1997 - May 2000
Skills
Healthcare Management, Health Insurance, Medical Billing, Account Management, Business Analysis, Management Consulting, Financial Analysis, Salesforce.com, Sales Management, Land Development, Project Management, Real Estate Development, Real Estate Economics, Local Government, Local Marketing, Market Research, Marketing Strategy, Strategic Planning, Contract Negotiation, New Business Development, Budgets, Sales, Public Speaking, Business Development, Management, Team Building, Leadership, Customer Service, Operations Management, Insurance, Leadership Development, Real Estate, Healthcare, Accounting, Analysis, Coaching, Fundraising, Marketing, Nonprofits, Organizational..., Policy, Process Improvement, Program Management, Public Relations, Training
Education
The University of Texas-Pan American 1990 — 1995
BBA, Accounting
Verizon Wireless June 2010 - Present
Affiliated Computer Systems February 2010 - June 2010
Alltel Wireless May 2006 - February 2010
Alltel Wireless March 2005 - March 2006
IBM August 2004 - February 2005
Skills
Vendor Management, Java Enterprise Edition, Agile Methodologies, Integration
Education
Northeastern Illinois University 2012 — 2014
Master of Science (MS), Computer Science
Charles Schwab & Co. Inc. January 2014 - August 2014
Rimini Street October 2013 - January 2014
Restoration Hardware January 2013 - May 2013
Stanford Accelaerator Laboratory January 2012 - January 2013
ALKU Technologies October 2011 - January 2012
Kaiser Permanente September 2009 - September 2011
KCM Solutions October 2007 - June 2008
Affiliated Computer Systems January 2006 - September 2007
Robert Half International September 2005 - December 2006
Stanford University July 2002 - August 2005
Skills
PeopleSoft, Performance Management, Customer Service, HRIS, Payroll, Policy, Recruiting, Process Improvement, Employee Benefits, Software Documentation
Education
UCLA 1990 — 1992
Human Resources Development Certification, 3.4 GPA
Accenture June 2007 - Present
Accenture August 2004 - June 2007
Accenture March 2001 - August 2004
Accenture March 1998 - March 2001
Accenture April 1995 - March 1998
Affiliated Computer Systems December 1990 - April 1995
Skills
Business Process..., Sarbanes-Oxley Act, Financial Analysis, Financial Reporting, Corporate Finance, Business Transformation, Managerial Finance, Business Analysis, Management Consulting, SAP, Shared Services, Internal Controls, Forecasting, Finance, Process Improvement, Business Strategy, Strategy, Change Management
Education
Louisiana Tech University
Bachelor of Science (B.S.), Accounting
Xerox June 2008 - Present
Affiliated Computer Systems September 2002 - June 2008
Cable & Wireless November 1999 - October 2001
Orbital Sciences Corporation 1996 - 1999
P.B. Faradyne January 1993 - 1996
National Tribune October 1987 - December 1992
National Tribune Corporation June 1983 - October 1987
U.S. Army July 1981 - June 1982
U.S. Army July 1979 - June 1981
Skills
Requirements Analysis, Integration, Shell Scripting, SQL, Oracle
Education
University of Maryland College Park
BS, CS
Prudential Gary Greene Realtors June 1993 - 2005
Jade Computer Products, Houston, Texas April 1991 - June 1992
GC Services November 1986 - June 1988
University of Texas Health Science Center at Houston July 1981 - September 1986
Affiliated Computer Systems January 1981 - July 1981
Florida Computer Services, Orlando, Florida July 1980 - January 1981
Jim Walter Computer Services, Birmingham, Alabama September 1975 - July 1980
Hamilton Bancshares, Chattanooga, Tennesee 1973 - 1975
Citizens and Southern National Bank August 1967 - September 1973
City of Atlanta May 1965 - June 1967
Education
Mercer University 1957 — 1964
BA, Economics
ITT Technical Institute July 2007 - Present
University of Phoenix May 2006 - March 2007
Affiliated Computer Systems April 2005 - March 2006
Huntington National Bank November 2001 - November 2003
Skills
Student Financial Aid, Financial Aid..., Student Loans, Admissions, Campus, Student Affairs, Retaining Customers, Higher Education, Datatel, Staff Development, Adult Education, Public Speaking, Student Development, Student Engagement, Customer Retention, Customer Service, Training, CampusVue
Education
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Human Services Management
Eurest Services at Google March 2010 - Present
Affiliated Computer Systems January 2003 - February 2007
Skills
Customer Service, Social Networking, Microsoft Office, Networking, OS X, Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Linux, Outlook, Troubleshooting
Education
Heald College-San Jose 2011 — 2013
Bachelor's degree, Network Security
Santa Barbara Business College-Bakersfield 2005 — 2007
Associate's degree, Network Administration
NEC November 2009 - Present
NEC Corporation of America 2009 - Present
Affiliated Computer Services October 2006 - November 2009
Affiliated Computer Systems November 1998 - December 2006
Skills
IT Outsourcing, Service Delivery, Data Center, Software Documentation, IT Operations, IT Service Management, ITIL, IT Management, Vendor Management, PMP, SDLC, IT Strategy, Outsourcing, Service Management, Change Management, CRM, Service Desk, Integration, PMO, Disaster Recovery, Professional Services, Solution Architecture, Requirements Analysis, Cloud Computing
Education
University of North Texas 1962 — 1965
Business Administration and Management, General
Dallas Christian College
Business Management and Ethics
CAREERSOLUTIONS 2009 - Present
Accenture June 1992 - October 2001
General Dynamic January 1988 - December 1990
Affiliated Computer Systems October 1981 - May 1988
Education
Military 1973 — 1974
Uniteds States Army Armor Officer Advanced Course
US Army Armor Officer Course 1970 — 1970
Basics of being an Army Armor Officer
US Army Primary Helicopter School 1964 — 1965
Trained to be a US Army Helicopter Pilot
Nyack College 1956 — 1960
BS, Theology
Affiliated Computer Systems March 2007 - March 2008
Skills
Technical Support, Customer Service, Business Analysis, Microsoft Word
Education
Portland Community College 2005 — 2010
Capstone Corporation August 2011 - Present
J&D enterprises February 2000 - Present
SYNCREON 2012 - 2013
Arch Health Partners September 2008 - November 2010
Affiliated Computer Systems October 2007 - August 2008
IKON Office Solutions May 1998 - October 2007
Pacific Security Service January 1998 - May 1998
Nu-way Youth, and Social Services September 1994 - January 1998
Purepulse technologies February 1991 - September 1994
Skills
Microsoft Office, Troubleshooting, Security, HP, Printers, Computer Hardware, Help Desk Support, Operating Systems, XP, Active Directory, Customer Service, Software Installation, Technical Support, Software Documentation, Windows, Networking, Wireless, Servers, System Administration, Switches, Routers, System Deployment, Norton Ghost, VPN, ITIL, IT Management, Disaster Recovery, Windows Server, Citrix, Network Security, Network Administration
Education
San Diego Mesa College 1995 — 1997
Associate Degree A.A, Psychology
Retired April 2005 - April 2005
Austin Automation Center July 2003 - April 2005
Affiliated Computer Systems June 1995 - July 1998
Skills
Git, C#, Project Management, JavaScript, Program Management, Software Development, Apache, Web Analytics, Google Analytics, HTML 5, Web Project Management, Team Leadership, PostgreSQL, Drupal, Mobile Applications, Subversion, .NET, XML, Research
Education
Trinity Western University 2001 — 2002
Doctor of Philosophy (PhD), Project Management, 4.0
Tarleton State University 1982 — 1984
Master of Business Administration (M.B.A.), Financial Planning and Services/Information Science, 4.0
Christopher Newport University 1976 — 1980
Bachelor of Science (BS), Computer Science, 4.0
Affiliated Computer Systems February 2009 - December 2010
Pitney Bowes December 2006 - December 2008
Smoothie Café April 2006 - December 2006
Liberty University January 2005 - May 2005
Education
Liberty University 2003 — 2008
Bachelors, Multidisciplinary Studies
Liberty University
B.S, Multidisciplinary Studies; communications (advertising) and business
Mt. Hood Community College August 2010 - Present
Museum Tour September 2009 - December 2009
Affiliated Computer Systems November 1999 - May 2008
Milwaukie City Hall January 1994 - June 1998
Stoll, Stoll, Berne & lokting P.C. January 1994 - June 1998
Education
Mt. Hood Community College 2010 — 2011
Certificate, Medical Office Customer Service & Receptionist
LabCorp February 2006 - March 2014
Clinical View Home Health April 2005 - December 2005
Affiliated Computer Systems April 2003 - May 2004
Skills
Wedding Planning, Birthdays, Anniversaries, Celebrations, Weddings, Parties, Receptions, Corporate Events, Baby Showers, Private Events, Computer Proficiency, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Medical Terminology, PowerPoint, Ten Key, Customer Service, Event Management, Public Speaking
Education
Columbia Southern University 2014 — 2015
Bachelor of Business Administration (BBA), Hospitality Administration/Management
Houston Community College 2012 — 2014
Associate of Applied Science Degree, Entrepreneurship/Entrepreneurial Studies
Remington College-Houston Campus 2005 — 2005
Diploma, Medical/Clinical Assistant, 3.98
Elsik High School 1995 — 1997
High School Diploma, General Studies
ACD USA Procurement CoordinatorAutomated Circuit Design
Dustin Holcomb, Independent Insurance Agent, Banker's Life & Casualty March 2011 - July 2012
Peerless Manufacturing Company February 2008 - January 2011
Affiliated Computer Systems July 2007 - September 2007
Countrywide Financial Corporation January 2006 - June 2007
Education
Kentucky State University
Associate's degree
United States Military- KY Army National Guard
Honorably Discharged, Numerous military training courses, including Combat Medic, Leadership, NBC Operations., Highest Rank- 2nd Lt.
GoDaddy October 2007 - Present
Affiliated Computer Systems 2005 - 2007
Blackboard 1998 - 2005
Skills
Incident Management, Incident Command, CCNA, ITIL v3 Foundations..., Major Incident..., Event Management, Event Correlation, Command & Control, Problem Management, Team Building, Trend Analysis, Troubleshooting, Triage, Project Management
Education
Arizona State University
Bachelor of Arts (BA), Communication, General, B
Cognosante December 2013 - Present
Arriva Medical March 2012 - November 2013
AmMed Direct Better Care September 2010 - March 2012
Affiliated Computer Systems July 2008 - September 2010
Cheesecake Factory October 2006 - September 2008
Houston's Restaurant June 2002 - August 2005
INROADS 1991 - 1993
Skills
Customer Service, Outlook, Word, Excel, Windows, Scheduling, Supervisory Skills, Team Building, Call Center, Mentoring, Quality Assurance, Team Leadership, Call Centers, Customer Satisfaction, Microsoft Word, Strategic Planning, Time Management, Microsoft Excel, Leadership, Process Scheduler, Troubleshooting, Coaching, Sales, Public Speaking, Training, Process Improvement
Education
ML King Magnet 1987 — 1992
Tennessee State University
Hunterdon Medical Center July 2012 - Present
CENX, Inc July 2009 - September 2012
Affiliated Computer Systems May 2008 - July 2009
Organon - Schering-Plough Corporation November 2007 - May 2008
Johnson & Johnson, Networking and Computing Services July 1980 - August 2007
Skills
ITIL Certified, CCNA, EVC-Ethernet Virtual..., IT Auditing, SOX Compliance, Carrier Ethernet, Project Management, Switches, Firewalls, Routers, IT Management, IT Compliance, Alcatel Equipment 7750..., Cisco Technologies, Networking, System Deployment, VoIP, VPN, QoS, ASA, Sarbanes-Oxley Act, Troubleshooting, BGP, Data Center, MPLS, Integration, Network Security, IPSec, Network Architecture, System Administration, Network Administration, Servers, IT Audit, Cisco Call Manager, Juniper, Microsoft Exchange, Infrastructure, Visio, LAN-WAN, Computer Network..., Software Documentation, Network Engineering, Wireless, OSPF, Security, Routing, Cisco IOS, Ethernet, Disaster Recovery, TCP/IP
Education
Rider University
Bachelor of Science (B.S.), Commerce
All Star Automotive Group 2011 - Present
Affiliated Computer Systems March 2011 - March 2012
Skills
Customer Service, Drive Results, Collaboration Solutions, Qualitative Research, Problem Solving, Time Management, Proven Sales Results, Process Improvement, Customer Retention, Microsoft Office, Event Planning, Customer Satisfaction
Education
University of Phoenix
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration
Charter Communications September 2009 - Present
Affiliated Computer Systems August 2005 - August 2007
Stream International June 2004 - August 2005
Skills
Team Building, IT Service Management, Telecommunications, Mac, Wireless, Analytics, VoIP, PC building, Cellular Communications, Digital Media, Call Centers, Customer Retention, Internal Communications, Broadband
Education
Mt. Hood Community College 2012 — 2016
Mount Hood Community College
Computer and Information Sciences, General
IBM October 2010 - Present
Sterling Commerce an AT&T company July 1996 - October 2010
Electronic Data Systems July 1987 - June 1996
Affiliated Computer Systems July 1982 - June 1987
Trailways Bus Company July 1979 - June 1982
Baylor University May 1977 - May 1979
Education
Baylor University 1973 — 1978
Bachelor's Degree, Computer Science
SAE Institute October 2013 - November 2014
Delta Career Education Corporation August 2011 - May 2013
ITT Technical Institute July 2006 - October 2010
Affiliated Computer Systems July 2005 - July 2006
University of Phoenix March 2004 - June 2005
Skills
Student Financial Aid, Campus, Interviews, Finance, Management, Research, Administration, Strategy, Communication
Education
University of Phoenix 2008 — 2011
Bachelor's degree, Psychology
Xerox January 2008 - January 2015
Affiliated Computer Systems 2003 - 2008
EDS Technologies 2000 - 2003
Skills
Management, Project Management, Process Improvement, Leadership, Team Building, Business Analysis, Program Management, Requirements Analysis, Integration, Change Management, Microsoft Office, Team Leadership, Software Project..., Vendor Management, SQL, Microsoft SQL Server, Agile Methodologies, Agile Project Management, SDLC, Business Process..., Vendor Relationship..., Outsourcing, Testing, Risk Management, Analysis, Strategic Planning, Databases, Troubleshooting, HCPCS, Disaster Recovery
Education
Brigham Young University - Idaho 2015 — 2019
Bachelor of Science (BS), Computer/Information Technology Administration and Management