Voxdata Company
Address: 1155 Metcalfe St, Montreal, QC H3B 2V6, Canada Hours: Open ⋅ Closes 12AM Monday8AM–12AMTuesday8AM–12AMWednesday8AM–12AMThursday8AM–12AMFriday8AM–12AMSaturday8AM–12AMSunday8AM–12AMSuggest an edit Unable to add this file. Please check that it is a valid photo. Province: Québec Phone: +1 514-871-1920: : : : Category: : Website: Place name: : Website: http://www.voxdata.com/ Category: Telecommunications Service Provider Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (1)
Voxdata List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Voxdata. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Voxdata Employees
Alma Consulting Group September 2015 - Present
École Polytechnique de Montréal August 2012 - May 2015
GCM Consultants inc. May 2014 - July 2014
Montreal Tutorat September 2011 - December 2013
Voxdata July 2011 - September 2011
Skills
Microsoft Office, Matlab, Research, PowerPoint, Microsoft Word, Teamwork, English, Microsoft Excel, Customer Service, Public Speaking, Windows, Process Engineering, Chemical Engineering, Microsoft Project, Chemistry, French, Aspen Plus, Aspen HYSYS, Project Management, Engineering, Visio
Education
École Polytechnique de Montréal 2010 — 2015
Engineer’s Degree, Chemical Engineering
National Taiwan University 2014 — 2014
Engineer's Degree, Chemical Engineering
Universidad de Sevilla 2013 — 2013
Bachelor of Engineering (B.Eng.), Chemical Engineering
Université de Montréal / University of Montreal 2009 — 2010
Chemistry
Lycée Français René Descartes de Kinshasa 2005 — 2009
High School, Sciences
Pratt & Whitney Canada July 2014 - Present
Pratt & Whitney Canada May 2010 - Present
Exel for Pratt & Whitney Canada May 2010 - January 2012
Voxdata April 2009 - January 2010
Voxdata 2009 - April 2009
Voxdata 2007 - 2009
Skills
Team Leadership, Project Planning, Supply Chain Management, Team Management, Inventory Management, Continuous Improvement, Quality Assurance, Leadership, Training, Supply Chain, Call Centers, SAP, Logistics, Teamwork, Forecasting, Project Management, Export Control..., aerospace
Education
McGill University
Double Major in Marketing & Business Management, Marketing Management
Laurentian Bank January 2014 - March 2014
Voxdata February 2012 - April 2012
Skills
Business Analysis, Data Analysis, Critical Thinking, Highly motivated..., Learning Quickly, Management, Teamwork
Education
Ryerson University 2012 — 2016
Bachelor of Commerce (BCom), Business Technology Management
Voxdata March 2014 - Present
WordPress April 2013 - Present
Scentsy, Inc. February 2013 - Present
Multi Pro Plus July 2012 - August 2013
Nordia Inc. September 2006 - October 2011
Skills
Customer Service, Sales, Microsoft Excel, Telephone Skills, Microsoft Word, English, Outlook, Microsoft Office, Windows, Research, PowerPoint, Photography, Facebook, Administrative..., Teamwork, Event Planning, Retail, Office Management, Social Media, Administration, Training, Moms, Blogging, Social Networking
Education
Concordia University
Government of Canada December 2014 - Present
Film Actor March 2001 - Present
Government of Canada October 2013 - November 2014
Liman Enterprise - Trading April 2007 - February 2014
Administration et Contrôle des Grands Projets May 2013 - August 2013
Government of Canada June 2009 - December 2012
Voxdata June 2006 - September 2006
Skills
Management, Analysis, Negotiation, Microsoft Office, Project Management, Business Analysis, Internal Controls, Strategy, Account Management, Accounting, Strategy Development, Team Management, International Mobility, Human Resources, Business Development, Marketing, Strategic Planning, Coaching, Performance Management, Microsoft Excel, Change Management, Customer Service, Team Leadership, Finance, Project Planning, Business Management, Strategic Analysis, SharePoint, COBIT 5, IT Governance
Education
Université de Sherbrooke 2014 — 2016
Master's Degree, Gouvernance audit et sécurité des technologies de l'information
Project Management Institute 2012 — 2012
Project Management
École des sciences de la gestion (ESG UQAM) 2006 — 2010
Bachelor’s Degree, Accounting Management, B.B.A
CEGEP - Andrée Laurendeau 2003 — 2005
Administration, Social Sciences
Cofely Services - ENGIE (anciennement GDF SUEZ) February 2011 - Present
Ordre des conseillers en ressources humaines agréés May 2013 - May 2015
Ordre des conseillers en ressources humaines agréés May 2013 - May 2015
Ordre des conseillers en ressources humaines agréés May 2009 - May 2013
Cofely Services - GDF Suez October 2002 - July 2011
SNC Lavalin January 2000 - October 2002
SNC-Lavalin Operations & Maintenance November 1998 - January 2000
Voxdata March 1996 - September 1998
Commission Beaudry 1985 - 1985
Skills
Change Management, Data Encryption Standard, Développement..., Ressources humaines, Gestion des talents, Coaching, Gestion des performances, Relations avec les..., Acquisition de talents, Recrutement, Management, Participation des..., Planification..., Français, Organizational..., Performance Management, Human Resources
Education
1985 — 1988
Maîtrise, Relations du travail
1982 — 1985
Baccalauréat, Relations industrielles
Campus Notre Dame de Foy 1980 — 1982
DEC, Science humaines
Aditya Birla Minacs September 2012 - February 2013
Estee Lauder cosmetics May 2011 - June 2011
Voxdata March 2010 - July 2010
Gemma Communications May 2010 - June 2010
Skills
Customer Service, Customer Relations, Telecommunications, Call Centers, Sales, Teamwork, Outlook, Microsoft Excel, Selling, Microsoft Word, Customer Satisfaction, Customer Experience, Team Leadership, Troubleshooting
Education
Seneca College of Applied Arts and Technology 2011 — 2012
diploma, Tourism and Travel Services Management
Centennial College 2010 — 2011
Diploma, Criminal Justice
jean vainer 2009 — 2010
high school diploma
Ryerson University
Flipp June 2014 - Present
Jobspring Partners April 2013 - June 2014
NITAN Group October 2012 - May 2014
Kijiji, an eBay Company November 2012 - December 2012
DealFind.com June 2011 - November 2012
RBC Dominion Securities December 2010 - June 2011
University of Guelph-Humber March 2010 - May 2011
Miratel Solutions May 2010 - August 2010
Voxdata May 2008 - October 2008
Skills
Salesforce.com, Social Media Marketing, CRM, Marketing, Customer Service, Social Media, Sales, Recruiting, Online Advertising, Account Management, Advertising, Teamwork, Cold Calling, Lead Generation, Strategy, Team Building, Advertising Sales, Team Leadership, Leadership, Time Management, Negotiation, Management, Social Networking, Inside Sales, Online Marketing, Customer Satisfaction, Technical Recruiting, Public Speaking, Technical Hiring, Ruby on Rails, Marketing Communications, JavaScript, Talent Management, Talent Acquisition
Education
Humber College 2007 — 2011
Business Adminstration Diploma, Marketing
University of Guelph 2007 — 2011
Honors Bachelor of Business Administration ,BBA, Marketing /International Business
WHCI 2003 — 2007
St Laurent Coiffure Academie September 2013 - Present
Annie Young Cosmetics April 2013 - Present
LoveLashes April 2013 - Present
Ekaterina Ulyanoff Make-Up Artistry May 2009 - Present
Voxdata November 2007 - August 2013
Voxdata November 2007 - April 2008
Opinion Search February 2007 - January 2008
Skills
Customer Service, Time Management, PowerPoint, Microsoft Office, Event Management, Microsoft Excel, Makeup Artistry, Team Leadership, Skin Care, Training, Beauty Industry, Call Centers, Project Management, Team Management, Access, Fashion, Teamwork, Photoshop, English, Sales, Event Planning, Social Networking
Education
Concordia University 2007 — 2012
Undergraduate, Human Relations
Annie Young Cosmetics 2009 — 2009
Certification, Professional Make-Up Artistry
SMT Direct Marketing Inc June 2013 - August 2015
CDI Computer Dealers Inc. June 2014 - November 2014
Voxdata May 2012 - June 2013
Skills
Microsoft Office, Leadership, Project Management, CRM, Customer Service, Engineering, Automation, C++, Microsoft Visual Studio..., AutoCAD, IT Hardware Support, Microsoft CRM, Citrix Metaframe, Technical Support, Operating Systems, CodeWarrior, Process Control, Technical Documentation, HVAC Controls, Agilent VEE, Software Development, Digital Marketing, Computer Hardware..., Power Electronics, Electronic..., Customer Service..., Telecommunications..., Team Leadership, New Business Development, Business Strategy, Account Management, Time Management, Sales Management, Management, Control Systems Design, PLC Programming, Altera Quartus, Training & Development, Sales, PowerPoint, Microsoft Word, Team Management, Public Speaking, Networking, Research
Education
Seneca College of Applied Arts and Technology 2011 — 2014
Electronics and Engineering Technology, Automation & Controls Systems, Honours- Overall GPA: 3.7/4
The Westminster School, Dubai, U.A.E. 2005 — 2011
High School Diploma, Electrical, Electronics and Communications Engineering
Banque Nationale May 2014 - Present
Voxdata September 2013 - May 2014
Exportations Medex March 2011 - August 2013
Voxdata December 2009 - April 2010
UQAM Université du Québec à Montréal January 2009 - February 2009
Oliver Wyman (Montréal) May 2007 - August 2007
Skills
Business Strategy, Management, Strategic Planning, Marketing Strategy, Customer Service, Team Management, Business Analysis, Project Management, Sales Management
Education
Université du Québec à Montréal / UQAM 2006 — 2010
Master of Business Administration (MBA), Marketing
Institut supérieur de gestion (Tunis) 2001 — 2005
Bachelor of Business Administration (B.B.A.), Marketing
ALITHYA September 2015 - Present
Expérience Personnelle May 2007 - Present
Cellcom Communications - Cellcom.ca February 2015 - May 2015
GDI Integrated Facility Services April 2014 - February 2015
VOXDATA April 2011 - April 2014
ATELKA 2009 - 2011
Babel Media August 2008 - February 2009
Croix Bleue du Québec 2007 - 2008
Pampell.Inc 2006 - 2008
Rogers Communications June 2005 - December 2005
Skills
Recruiting, Management, Human Resources, Employee Relations, Performance Management, Training, Microsoft Excel, Coaching, Project Management, Team Building, Talent Acquisition, Talent Management, Technical Recruiting, Microsoft Office, Employee Engagement, PowerPoint, Organizational..., Succession Planning, Team Leadership, Real Estate managing, Team Motivation, Multi-cultural Team..., Employee Training
Education
Cégep André laurendeau
DEC
Université du Québec à Montréal / UQAM
Gestion des Ressources Humaines
École secondaire St-Georges
DES
Voxdata September 2014 - Present
Sc360 November 2012 - Present
Sc360 May 2011 - Present
Bell Canada 2009 - 2011
Bell Mobilité 2006 - 2009
Bell Mobilité June 1998 - 2006
Skills
Project Planning, Project Management, Project Coordination, Change Management, Solution Implementation, Customer Service, Customer Satisfaction, Operations Management, Internal Communications, Microsoft Office 2007, Team Management, Help Desk Support, Vendor Management, Training Delivery, Visio, Call Center, Training, Escalation, Corporate Branding, ISO 9001, Kaizen, 5S, MS Project, Coaching, Sales Management, Customer Retention, Vendors, Internal Audit, Gestion de projet, Planification de projets, Satisfaction du client, Centres d'appel, Gestion des vendeurs, Call Centers, Gestion d'équipe
Education
HEC Montréal 2012 — 2015
Certificat personalisé en administration
Concordia University 2004 — 2007
Certificat en gestion des affaires
Université du Québec à Montréal / UQAM 2000 — 2002
Certificat en gestion des ressources humaines
Cegep Saint-Laurent 1991 — 1994
DEC en sciences humaines
Bell Canada
Formateur Certifié
BBA February 2015 - Present
BBA May 2014 - Present
BBA February 2012 - Present
Avid Technology August 2009 - February 2012
Placement Direct June 2009 - August 2009
Voxdata October 2005 - July 2009
Bédard et Forand 2004 - 2005
Morneau Sobeco 2003 - 2004
Education
2000 — 2005
Baccalauréat, Gestion des Ressources Humaines
Day & Ross Freight August 2015 - Present
Day & Ross Freight June 2014 - Present
Voxdata November 2012 - May 2013
Impact Courier Service Inc. November 2006 - October 2012
American Express October 2000 - November 2006
Skills
Entertainment, Management, Strategy, Talent Management, Social Media Marketing, Social Media, Marketing Strategy, Public Relations, Event Management, Strategic Planning, Event Planning, Social Networking, Media Relations, Marketing Communications, Digital Media, Leadership, Training, Customer Satisfaction, Call Centers, Sales, Cross-functional Team..., Marketing, Online Marketing, Freight Transportation, Transportation
Education
Centennial College 2004 — 2005
Call Centre Management, Customer Service Support/Call Center/Teleservice Operation
Services Progressifs Inc June 2012 - Present
Services Progressifs Inc November 2011 - June 2012
Services Progressifs inc August 2010 - November 2011
TRG Customer Solutions April 2003 - May 2009
TRG Customer Solutions April 2002 - April 2003
Orkin Pest Control May 2002 - November 2002
Voxdata October 2000 - April 2002
Skills
Got a scholarship at..., Athletics, Helping High School..., Call Centers, Coaching, Customer Service, Event Management, Event Planning, Public Speaking, Sales, Social Networking, Training, Workforce Management, Employee Relations, Leadership, Performance Management, Team Leadership
Education
Collège Français
DEC, Science Humaine
Concordia University
Bachelor's degree, Child Development
Quantum Management Services December 2009 - Present
HYPERTEC SYSTEMES INC. 2008 - 2009
Best Buy October 2004 - September 2007
Voxdata January 2000 - October 2004
Skills
Management, Training, Sales, Customer Service, Recruiting, Call Center, Account Management, Team Leadership, Microsoft Office, Team Building, Microsoft Excel, Coaching, Conflict Resolution, Negotiation, Payroll Services, People Skills, Performance Management, Call Centers, Sales Management, Human Resources, New Business Development, Leadership, Project Management, Time Management, Leadership Development, Teamwork, Change Management, Customer Retention, Team Management, Sales Operations, Salesforce.com, Outlook, Customer Experience, Business Development, Employee Relations, Employee Training, Hiring, Customer Satisfaction, Talent Acquisition
Education
Ryerson University 1990 — 1992
George Brown College 1989 — 1992
College Certificate, Graphic Design/Marketing
CIBC November 2014 - Present
TD July 2012 - Present
TD Bank Group November 2011 - July 2012
TD October 2010 - November 2011
RBC Bank October 2008 - October 2010
Voxdata 2007 - 2008
The Royal Highland Hotel 2004 - 2007
Skills
Sales, Relationship Management, Retail Banking, Investments, Finance, Customer Service, Customer Support, General Securities..., Financial Planning, Financial Services, Loans, Management, Risk Management, Wealth Management, Credit, Portfolio Management, Banking, Leadership, Mutual Funds, Credit Cards, Credit Analysis, Mortgage Lending, Financial Analysis, Financial Risk, Team Leadership, Credit Risk, Business Analysis, Cross Selling, Team Management, CRM, Retirement Planning, Coaching, Call Centers, Insurance, Investment Advisory, Time Management, New Business Development, Financial Modeling, Business Strategy, Financial Advisory, Strategy, Consumer Lending, Strategic Planning, Equities, Teamwork, Customer Experience
Education
IHM business school 1993 — 2021
Bachelor of Hotel Management, Operations Management and Supervision
IBMR 1999 — 2014
Master of Business Administration (M.B.A.), Human Resources Management and Services
Canadian Secuirities Institute
CSC,CPH, PFP , WME, Finance and Financial Management Services
Navantis July 2013 - March 2015
Ceryx Inc. June 2011 - July 2013
Hydro One February 2010 - June 2011
IBM Canada Ltd. June 2008 - December 2008
Canadian Tamil Youth Development Centre February 2007 - September 2007
Group 4 Falck September 2005 - February 2007
Voxdata January 2006 - September 2006
Skills
Customer Service, Microsoft Office, Team Leadership, Active Directory, Project Management, Windows, Troubleshooting, Windows 7, Business Analysis, Blackberry Enterprise..., HTML, Blackberry, VPN, Microsoft Exchange, Technical Support, Access, Management, Windows Server, Leadership, Networking, Analysis, Training, Databases, SharePoint, System Administration, Team Management, Office 365, Lync, Cloud Computing
Education
Ryerson University 2009 — 2011
BComm, Information Systems Development
University of Ontario 2005 — 2009
BIT, Information Technology
Middlefield C.I. 2001 — 2005
HED INC May 2014 - Present
ALLSTATE CANADA May 2010 - May 2014
Gexel Telecommunications January 2005 - October 2009
Gexel Telecommunications January 2005 - October 2009
Gexel Telecommunications January 2005 - October 2009
Gexel Telecommunications January 2005 - September 2006
Les Pros de la Photo September 1998 - December 2004
Voxdata September 1996 - September 1998
Voxdata January 1996 - January 1998
Skills
maitrise en droit prive, maitrise en droit public, certificat de..., Management, Leadership, Team Building, Training, Telecommunications, Sales, Insurance, Contact Centers, Sales Operations, Team Leadership, Coaching, Customer Service, Sales Management, Negotiation, Customer Experience, Performance Management, New Business Development, Strategic Planning, Change Management, Call Center, Public Law, Project Management, Project Planning, Strategy, Team Management, Risk Management, Customer Retention, Business Development, CRM, Recruiting, Process Improvement, Property & Casualty..., Formation, Planification..., Service client, Assurance
Education
Autorite des Marchés Financiers AMF 2010 — 2010
Home, Auto and Law licenses, Damages Insurances
SCIENCES SOCIALES 1974 — 1979
Master of Private law; Certificate, Civil Law; Criminology and Criminal Sciences
Social Sciences University of Toulouse 1973 — 1979
Master, Public law (Commercial law)
Université des Sciences sociales (Toulouse I) 1973 — 1979
Master, Law
Université de Sherbrooke September 2013 - Present
Telus Mobility November 2011 - March 2012
Synergie contact September 2010 - June 2011
Voxdata 2010 - 2010
Bell Mobility August 2000 - March 2009
Skills
Leadership, Human Resources, Call Centers, Customer Experience, Telecommunications, Team Leadership, Wireless, Coaching, Customer Satisfaction, Team Management, Change Management, Workforce Management, Process Improvement, Performance Management, Project Management, Business Analysis, Customer Service, Management, Mobile Devices, Direct Sales, Centres d'appel, Expérience client, Leadership d'équipe, Télécommunications, Gestion d'équipe, Sans fil
Education
1990 — 2005
Baccalauréat, Biologie Médicale
Cégep de Saint-Laurent 1999 — 1999
AEC, Représentation Commerciale et technique
Cégep de Chicoutimi 1987 — 1990
DEC, Technologiste de laboratoire Médical
BBM Canada August 2013 - Present
Corsential ULC 2013 - Present
Talking Stick Games Inc. 2011 - Present
Voxdata 2012 - 2013
Echo Marketing Solutions 2011 - 2012
Lighthouse Interactive 2007 - 2008
DreamCatcher Interactive 2006 - 2007
Groove 2005 - 2005
Rockstar 2004 - 2005
Jamdat Mobile 2004 - 2004
Skills
Wii, Quality Assurance, Video Games, Level Design, Game Design, Computer Games, iPhone, Game Development, Casual Games, Gameplay, Game Mechanics, Xbox 360, PS3, Account Management, Software Documentation, Team Leadership, Microsoft Office, Mobile Games, Online Gaming, Customer Retention, Social Games, Monetization, MMO
Education
George Brown College 2010 — 2010
Carpentry
Concordia University 1995 — 1997
Physics
Laurentian University/Université Laurentienne 1994 — 1995
Physics
TD Bank Group November 2011 - Present
Canadian Tire February 2011 - June 2011
Voxdata October 2008 - January 2011
Apple Inc September 2006 - September 2008
Media Express April 2004 - August 2006
Superex Canada Ltd April 2002 - November 2003
Superex Canada Ltd January 2002 - April 2002
Skills
Attention To Detail, Organized, Quick Learner, Flexible Working, Hard Worker, Set Goals, Trustworthy, Energetic, Time Management, Punctual, Loyal, Customer Service, Flexible Schedule, Human Resources, Microsoft Word, Outlook, Training, Event Planning, Recruiting, Microsoft Excel, Advertising, Data Entry, PowerPoint, Access, Invoicing, Teamwork
Education
Seneca College of Applied Arts and Technology 1996 — 1999
Marketing, Advertising
Markville Secondary School 1992 — 1996
High School Diploma
D-BOX Technologies April 2013 - Present
D-BOX Technologies April 2008 - April 2013
D-BOX Technologies November 2006 - April 2008
Astral Media Inc. 2005 - 2006
Credico Marketing 2004 - 2005
Voxdata 2003 - 2004
Skills
Team Building, Audio, Film, Training Skills, Creative Direction, Recruitment/Retention, Team Leadership, Team Management, Post Production, Making Deadlines, Managing Deadlines, Training, Sound, Video Editing, Motion Design, audio design, Audio Post Production, Organizational..., Video Production
Education
Université de Montréal
Certificat, Industrial Relationship
Université de Montréal
Certificat, Industrial Relationship and computer science
Rogers Communications September 2011 - Present
American Express April 2008 - April 2011
American Express Business Travel 2004 - 2008
American Express Business Travel August 2005 - March 2006
Amex Bank of Canada 2002 - 2004
American Express Business Travel 2000 - 2002
Voxdata 1999 - 2000
Skills
Workforce Management, Staffing Analysis, Call Center Development, Outsourcing Management, Call Center, Customer Experience, Change Management, Process Improvement, Vendor Management, Business Transformation, BPO, Relationship Management, Business Process..., Outsourcing, Strategic Planning, Project Management, Call Centers, Business Analysis, Management, Strategy, Contact Centers, CRM, Service Delivery, Leadership, Enterprise Software
Education
York University - Schulich School of Business 2005 — 2006
Distinguished Leadership University
Concordia University 1993 — 1995
Dawson College 1990 — 1992
Agriculture extensive / permaculture June 2012 - Present
FUTTECH October 2009 - June 2012
Divers 2007 - October 2009
Global MicroTech Solutions 2002 - 2007
Voxdata 1997 - 1999
Skills
Team Management, Business Strategy, Sales Management, Negotiation, Microsoft Office, Project Management, Business Development, Team Leadership, New Business Development, Marketing Strategy, English, Management, Négociations, Stratégie commerciale, Sales Manager, Gestion d'équipe, Stratégie
Education
Collège Delta (actuellement Collège CDI) Laval-Montrèal 1999 — 2000
AEC, Administration réseaux
Université d'Ottawa 1994 — 1995
Sc. politique et communication
Université d'Alger 1992 — 1994
Sc Politique et relations internationals
Voxdata March 2009 - Present
Sijison Inc August 2008 - Present
Iqra University December 2005 - August 2008
LalQila Restaurant 2001 - 2003
Skills
Network Administration, Active Directory, CCNA, Email Marketing, SEO, Cisco Technologies, Routing, Windows Server, DHCP, Website Development, CMS, Troubleshooting, Network Design, Switches, PHP, Servers, VPN, Firewalls, Telecommunications, Networking, Wireless Networking, Routers, Operating Systems, Cisco Routers, VLAN, OSPF
Education
Iqra University 2006 — 2008
MS, Telecommunications
Iqra University 2003 — 2005
MCS, Web Engineering
Defence Authority Degree College for Men
Intermediate, Computer Science
Ceridian December 2010 - Present
YMCA of Greater Toronto July 2008 - December 2010
Ceridian Canada Ltd. September 2010 - October 2010
Voxdata May 2010 - July 2010
Skills
Talent Acquisition, Recruitment Advertising, Recruiting, Human Resources, Applicant Tracking..., Customer Service, Screening, Social Media, Sourcing, Organization, Coordination, Administration, Microsoft Outlook, Lotus Notes, Social Networking, Research, Resume Writing, HTML, Job Descriptions, Appointment Scheduling, New Hire Orientations, Internet Recruiting, Teamwork, Temporary Placement, Benefits Administration, Employee Training, Employee Engagement, Time Management
Education
George Brown College 2009 — 2010
Post Graduate Certificate, Human Resources Management
University of Toronto 2005 — 2009
HBA, English, Women's Studies, Religion
CIBC February 2014 - Present
CIBC February 2013 - November 2013
Actual Timing Staffing Solutions May 2010 - February 2013
Voxdata March 2008 - April 2009
No Frills May 2006 - June 2007
Skills
Banking, Team Leadership, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Teamwork, Financial Analysis, Microsoft Word, Research, Java, SQL, Social Media, Public Speaking, C++, HTML, Accounting
Education
Ryerson University 2013 — 2015
Bachelor of Commerce (B.Com.), Business Administration and Management, General
Centennial College 2009 — 2012
Business Administration, GPA 3.54/4.5 (B+)
Entertainment One April 2015 - Present
Entertainment One July 2014 - April 2015
Scotiabank May 2012 - July 2014
IBM Canada Ltd. October 2011 - May 2012
Voxdata July 2011 - October 2011
Future Shop November 2008 - December 2008
SDI Marketting August 2008 - November 2008
Skills
Operating Systems, DNS, Training, Active Directory, JavaScript, Windows Server, Unix, Microsoft Office, DHCP, TCP/IP, VMware, C, Windows 7, Troubleshooting, SQL, Linux, Computer Hardware, Technical Support, XP, HTML, Virtualization, Windows, ITIL, VPN, Information Technology, Microsoft Excel, System Administration, Hardware, Software Installation, Laptops, Printers, IT Management, Customer Service, Service Desk, Help Desk Support, Windows XP, Microsoft Exchange, Servers
Education
Humber College 2008 — 2011
Diploma, Computer and Network Support Technician
WIND Mobile May 2009 - Present
TELUS May 2008 - May 2009
VOXDATA October 2006 - June 2008
Mobilink January 2006 - July 2006
Skills
HSPA, LTE, Telecommunications, Wireless, UMTS, 3G, CDMA, VAS, GSM, IP, GPRS, WCDMA, WiMAX, Cellular Communications, 4G
Education
Ryerson University 2007 — 2009
M.Eng, Electrical and Computer Engineering
University of Engineering and Technology, Taxila 2002 — 2005
B.Eng, Electrical and Computer Engineering
Roadpost April 2013 - Present
Voxdata 2012 - 2013
FEP Search Group February 2010 - 2012
Grand & Toy 2008 - 2010
Vonage Canada 2005 - 2008
InterContinental Hotels Group September 2003 - 2005
Smart Communications, Inc. 2000 - June 2003
Skills
Performance Management, Call Center, Customer Service, Customer Experience, Call Centers, Management, Operations Management, Account Management, Leadership, Project Management, Quality Assurance, Sales, Training, E-commerce, Outsourcing, Recruiting, Team Leadership, Start-ups, Vendor Management, Coaching, Customer Retention, CRM, Team Management, Time Management, Executive Search
Education
San Beda College
AB, Economics
CIBC August 2014 - Present
Integrity First Telesolutions January 2014 - August 2014
CBV Collection Services Ltd May 2012 - January 2014
Gatestone & Co. November 2007 - October 2010
Sitel Corp May 2005 - June 2007
Voxdata 2003 - 2005
Skills
Credit Cards, Account Management, Financial Services, Credit, Payments, Credit Risk, Credit Analysis, Loans, Skip Tracing, Call Centers, Financial Reporting, Debt Settlement, Debt Management, Accounts Receivable, Finance, Banking, Accounting, Management, Negotiation, Risk Management, Portfolio Management, Credit Management, Consumer Debt, Dialers, FDCPA, Predictive Dialers, Loss Mitigation, Third Party Collections, Debt Consolidation, Collection Strategy, Credit Scoring, Debt Restructuring, A/R collections, Assets Recovery, Recoveries, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook
Education
George Brown College
VOXDATA April 2014 - Present
TELUS June 2009 - February 2014
Univoc Services August 2000 - June 2009
Williams / Wiltel 1990 - 2000
TTS 1990 - 2000
MuxLab 1989 - 2000
VIA Rail Canada 1986 - 1989
Skills
Telecommunications, CRM, Business Development, New Business Development, Call Centers, Unified Communications, Contact Centers, Solution Selling, Enterprise Software, Managed Services, Pre-sales, Professional Services, Marketing, Sales, Sales Operations, Management
Education
Université du Québec à Montréal 1977 — 1980
Bachelor, Commerce
RBC May 2013 - Present
Ally Financial Inc. December 2010 - May 2013
Revera Inc. September 2008 - November 2010
Voxdata May 2007 - January 2008
ICAO September 2006 - May 2007
Standard Chartered Bank August 2005 - May 2006
Skills
Financial Modeling, Risk Management, Customer Relations, Financial Analysis, Credit, Portfolio Management, Compliance, Financial Reporting, Commercial Lending, Corporate Real Estate, Real Estate Investment, Banking, Forecasting, Strategy, Investment Properties, Customer Service, Leadership, Finance, Analysis, Management
Education
Ivey Business School at Western University
Executive MBA
Concordia University 2006 — 2008
BComm, Commerce - Finance, Graduated with Distinction
National University of Computer and Emerging Sciences 2001 — 2005
BSc, Computer Science
Foundation University 1999 — 2001
College, HSc
Medtronic May 2015 - Present
Sony Music Entertainment July 2012 - April 2015
General Electric Company November 2011 - July 2012
Microsoft May 2010 - November 2011
Microsoft February 2008 - May 2010
Microsoft April 2004 - February 2008
Microsoft September 2001 - April 2004
Clinidata January 2001 - June 2001
Voxdata June 2000 - January 2001
Skills
Strategic Sourcing, Operations Management, Service Delivery, Negotiation, Customer Service, Account Management, Customer Satisfaction, Outsourcing, Vendor Management, Program Management, Cross-functional Team..., Customer Experience, Team Management, Sourcing, Management, Business Analysis, Business Process, Leadership, Process Improvement, Performance Management, SAP, Enterprise Software, Project Management, Strategic Planning, Offshoring, Governance, CRM, Business Transformation, Business Process..., Enterprise Architecture, Strategy, Product Management, Business Intelligence, BPO, SaaS, Team Leadership, IT Service Management, IT Strategy, Change Management, Partner Management, Strategic Partnerships, ITIL, Call Centers, Software Project..., IT Management, Agile Project Management, Operational Excellence, Pre-sales
Education
Seattle University - Albers School of Business & Economics 2009 — 2011
MBA, Business & Economics, 3.6
Ryerson University 2000 — 2008
Bachelor of Commerce, Information Technology Management, 3.2/4.0
Searching for new opportunities June 2014 - Present
Société de musique contemporaine du Québec (SMCQ) November 2014 - May 2015
Ubisoft June 2013 - June 2014
Projets autochtones du Québec (PAQ) November 2012 - May 2013
Babel Media May 2011 - November 2012
Opinion Search May 2010 - October 2010
Voxdata May 2008 - April 2009
Cégep Montmorency October 2005 - December 2007
Skills
Translation, Proofreading, Localization, French, Spanish, Terminology, Blogging, Localization Testing, Writing, Creative Writing, Internationalization, Customer Service, Computer Games, English, Video Games, Text Editing, Tutoring, American English, English to French, Modern Standard Arabic, Egyptian Colloquial..., Egyptian Arabic, Middle Eastern Studies, Game Testing, Academic English, JIRA, German, WordPress, Technical Translation, Spanish-speaking, MENA, SEO Copywriting, Technical Writing, Content Strategy, Web Content Creation, Creative Content..., Public Speaking, Social Media Marketing, EMEA, Cultural Adaptation, XML, HTML, HTML5, Interview Skills, Interviews, Cross-cultural..., Cross-cultural Research, Cross-cultural Education, Cross-cultural Coaching
Education
Concordia University 2009 — 2012
Bachelor's degree, Translation
Collège Montmorency 2006 — 2009
Diploma of Collegial Studies, Arts and Letters
Collège Montmorency 2005 — 2006
Natural Sciences
Outerwall February 2013 - May 2015
Capri Electronique July 2012 - September 2012
Hertz June 2012 - August 2012
Voxdata June 2011 - July 2012
Elections Canada May 2011 - May 2011
Skills
Soldering, Assembly, CCNA, C++, schematic, Problem Solving, Matlab, Testing, Microcontrollers, Digital Electronics, Programming, C#, Computer Hardware, Operating Systems
Education
Concordia University 2014 — 2017
Bachelor of Engineering (BEng), Electrical and Electronics Engineering
Suffolk County Community College 2006 — 2009
Associate's degree, Electrical Engineering Technology, 3.3 / 4.0
Wilson Technological Center 2005 — 2006
Diploma, Technical Electronics
John H. Glenn 2002 — 2006
High School
Upclick August 2015 - Present
Voxdata 2014 - 2015
Van Houtte 2010 - 2011
Bell 2009 - 2010
Bell 2008 - 2009
Bell 2007 - 2008
Equifax 2006 - 2007
Equifax 2005 - 2006
Skills
DES, French, Leadership, Management, Customer Experience, Team Management, Customer Satisfaction, Sales, Telecommunications, Coaching
Education
McGill University 2012 — 2013
Management, Accounting and Business/Management
McGill University 2012 — 2013
Certificate, Business, Management, Marketing, and Related Support Services
Voxdata April 2014 - Present
Gexel Telecommunications August 2013 - March 2014
RTM - Raid TeleMarketing March 2008 - August 2013
Klientel February 2009 - January 2010
Avon Canada July 1996 - March 2008
Logistik Unicorp 2008 - 2008
Skills
Customer Relations, Account Management, Employee Relations, Customer Satisfaction, Sales Management, Sales, CRM, Team Leadership, Team Management, Management, Team Building, Leadership, Business Development, Recruiting, New Business Development, Call Centers, Telemarketing, Leadership d'équipe, Gestion d'équipe, Télécommunications, Service client, Expérience client, Formation, Coaching, Planification...
Education
HEC Montreal 2002 — 2005
Administration, Management
Collège Ahuntsic 1997 — 1999
Sciences Humaines, Psychologie
JAREDJACKCOGAN August 2015 - Present
LC Enterprises January 2015 - Present
Northwood Mortgage February 2014 - Present
Handy HQ June 2014 - May 2015
Voxdata March 2011 - June 2011
Ozone Resources Ltd. December 2010 - March 2011
Stiffs on the Green 2011 - 2011
Transfer Realty Inc. January 2007 - November 2009
Grace Church on the Hill September 1999 - September 2007
Skills
Customer Service, Microsoft Office, Strategic Planning, Social Media, Draping, Fashion Design, Customer Satisfaction, Long-term Customer..., Social Networking
Education
Toronto Film School 2014 — 2016
Fashion/Apparel Design
RCC Institute of Technology 2012 — 2013
Fashion/Apparel Design
Oakwood Collegiate Institute 2006 — 2009
OSSD
TC Transcontinental March 2013 - Present
BPR February 2012 - March 2013
TELUS April 2004 - February 2012
VOXDATA 2003 - 2004
standard life 2001 - 2003
Standard Life Assurance Company 2001 - 2003
Skills
Talent Acquisition, Creative Strategy, Delivering Results, Customer Relations, Social Media Measurement, Social Media Marketing, Customer Service, Technical Recruiting, Talent Management, Recruiting, Change Management, Sourcing, Employee Engagement, Human Resources, Marketing, Recruitment Advertising, DES, Interviews, Negotiation, Management, Leadership, Team Leadership, Coaching, Strategy
Education
HEC Montréal 2009 — 2011
Certificat, Gestion des Ressources Humaines
Université du Québec à Montréal 1996 — 2000
Bachelor, Sociologie / Sociology
Lintex Computer group June 2009 - Present
Voxdata February 2007 - June 2009
Integrated Information Services (IIS) June 2004 - January 2007
T-Mobile January 2003 - May 2004
Skills
Recruiting, Human Resources, Screening Resumes, Interviews, Professional Phone..., Applicant Tracking..., SDLC, IT Recruitment, Talent Acquisition, Technical Recruiting, Information Technology, Training, Hiring, Mentoring, Sourcing, Permanent Placement, Contract Negotiation, Contract Recruitment, Telephone Interviewing, Talent Management
Education
Villa Marie PG College For Women
Bachelor's degree, Commerce
Industrielle Alliance/ Industrial Alliance January 2011 - Present
Perspectives Jeunesse June 2011 - June 2013
Kraft Foods September 2008 - January 2011
Yves Rocher July 2007 - September 2008
Concordia Furniture Ltd 2005 - 2007
Voxdata 2004 - 2005
Intact 2003 - 2004
Skills
Recruiting, Performance Management, Talent Management, Talent Acquisition, Employee Engagement, Employee Relations, HRIS, Employee Benefits, HR Policies, Organizational..., Deferred Compensation, Human Resources
Education
Université du Québec à Montréal 2000 — 2003
Bachelor, Human resources
D+H September 2012 - Present
Skyservice Business Aviation Inc. May 2011 - May 2012
Voxdata April 2008 - June 2008
Skills
Employee Relations, HRIS, Human Resources, HR Policies, Onboarding, Succession Planning, Benefits Administration, Talent Management, Performance Management, Talent Acquisition, Microsoft Office, Time Management, Recruiting, Employee Benefits, Payroll, Compensation, Customer Service, New Hire Orientations
Education
Sheridan College 2010 — 2011
Post Graduate, Human Resources
University of Windsor 2006 — 2010
B.Comm Honours, Business Administration - Human Resources
Kohl and Frisch January 2007 - Present
Shoppers Drug Mart January 2006 - January 2007
Aditya Birla Minacs January 2003 - January 2006
Voxdata 2002 - 2003
Sunquest January 1999 - January 2001
Holiday House January 1990 - January 1999
Skills
Customer Service, Coaching, Training, Performance Management, Personal Development, Cross-functional Team..., Team Leadership, Teamwork, Team Building, Quality Assurance, Interviews, Management, Hiring, Policy, Employee Training, Operations Management, Employee Relations, Inventory Management, Customer Retention, Leadership, Process Improvement
Education
Toronto School of Business 1989 — 1990
Travel and Tourism Honours Diploma
TELUS April 2015 - Present
French Connection June 2014 - May 2015
LE CHÂTEAU November 2014 - November 2014
Artissimo Designs May 2013 - August 2013
Voxdata October 2011 - December 2011
BCBG Max Azria May 2010 - August 2010
Skills
Customer Service, Time Management, People-oriented, Recruiting, Communication Skills, Eagerness to Learn, Microsoft Excel, Outplacement, Screening Resumes, Customer Retention, SPSS, Microsoft Office, Microsoft Word, PowerPoint, Challenge Driven, Management, Human Resources, Job Description Creation, Problem Solving, Team Leadership, High Organizational..., Teamwork, Interviews, Sales
Education
Concordia University 2010 — 2014
Bachelor of Commerce (B.Com.), Major in Human Resources Management, Minor in Marketing
Bell November 2014 - Present
Bell November 2012 - October 2014
Bell Canada March 2009 - October 2012
Voxdata January 2009 - March 2009
MITTCO Projects & Telecom Division March 2002 - October 2008
Fastech Telecommunication India Pvt. Ltd May 2000 - March 2002
Battenfeld India Ltd September 1996 - October 1997
Skills
Contract Negotiation, Quotations, Telecommunications, Customer Relations, Account Management, Marketing Strategy, Product Management, Sales Management, Competitive Analysis, Channel Management, Customer Service, Marketing Management, Program Management, Pre-sales, Channel Partners
Education
Asian Institute of Management Studies Accredited by Symbiosis Institute of Foreign Trade, Hyderabad 1998 — 2000
Master Programme in International Business, International Business
Maharaja Sayajirao University 1992 — 1996
Bachelor of Engineering, Electronics
Best Higher Secondary School
Bell December 2014 - Present
Bell January 2014 - December 2014
Bell August 2011 - January 2014
Voxdata June 2010 - June 2011
George Brown College January 2010 - April 2011
Citibank January 2009 - May 2009
Hutchsion 3 Global Services (H3GS) June 2008 - December 2008
eFunds March 2007 - June 2007
Skills
Credit Cards, Customer Service, Sales, Microsoft Office, Team Management, Microsoft Excel, Performance Management, Account Management, Vendor Management, New Business Development, CRM, Finance, Analysis, Training, Time Management, Customer Satisfaction, Leadership, Management, Call Centers
Education
George Brown College 2010 — 2012
Business Accounting Diploma, Accounting and Finance
George Brown College 2009 — 2010
Post Graduate certificate in Financial Planning, Business Finance and Accounting
University of Mumbai 2005 — 2008
Bachelors in Commerce, Accounting and Business/Management
Protiviti December 2013 - January 2014
Voxdata 2012 - 2012
The Institute for Social Research at York University 2010 - 2010
Al Yasat Private School June 2009 - August 2009
Home Schooling March 2008 - June 2008
Skills
Differentiated..., Business Ethics, Motivational Speaking, Positive Team Player, Clerical Work, Receptionist Duties, High Organizational..., Fax, Reading Comprehension, Sales Operations, Committed to..., Cash Handling Experience, Solid computer skills, Highly Reliable, Analytic Thinking, Energetic team player, Enthusiasm to learn, High level of initiative, Positive Personality, Dedication to..., Highly personable, Well-organized, Motivated self-starter, Enthusiastic..., Highly resourceful, Persistence, Professional..., Creativity Skills, Organization Skills, Teamwork, Communication, Management, Customer Service, Problem Solving
Education
George Brown College 2014 — 2015
Interior Decorating Certificate
York University 2008 — 2013
Bachelor of Administrative Studies (BAS), Human Resources Management
Al Nahda National School 2003 — 2008
High School Diploma (Distinction List)
Mulgrave School
Achatplus 2009 - Present
Voxdata 2008 - 2009
Bell Mobility 2000 - 2008
Bell Mobility 1998 - 2000
Bell Mobility 1996 - 1998
World Travel Protection 1991 - 1994
Skills
Telecommunications, Contact Centers, Customer Retention, Motivation, Customer Experience, Development Of Employees, Wireless, Call Center, Coaching, Sales, Call Centers, Customer Satisfaction, Process Improvement, Account Management, Customer Service, Team Leadership, Leadership, Management
Education
Concordia University
Bachelor's degree, Business/Commerce, General
Dawson College
Business Administration
William Hingston High
Agence immobilière Olivex June 2011 - Present
KW Distinction 2013 - 2014
Via Capitale Outaouais May 2009 - June 2011
Voxdata 2007 - 2009
Skills
Home, Residential, Selling, Real Estate
Education
2004 — 2008
Bac en administration des affaires, Administration
CGI September 2013 - Present
Autofocused Photography January 2001 - Present
ViralNinjas February 2013 - September 2013
Tink July 2012 - February 2013
w.illi.am/ November 2011 - July 2012
ViralNinjas October 2009 - October 2011
CGI May 2003 - July 2009
Bell 1998 - 2003
Voxdata 1997 - 1998
Skills
Web Project Management, Project Coordination, Web 2.0, Web Analytics, Social Marketing, Business Analysis, Functional Analysis, UML, ITIL, Architectures, CRM, Project Management, Management, Project Delivery, Information Architecture, Business Process, Process Improvement, Software Project..., PMP, Solution Architecture, PMO, MS Project, IT Service Management, Requirements Analysis, Visio, Analysis, Enterprise Architecture, Integration
Education
Project Management Institute 2012 — 2014
PMP Certification, Project Management
CGI Internal 2013 — 2013
ITIL 2011 - Foundation
Google Conversion University 2011 — 2011
GAIQ, Web Analytics
International Institute of Business Analysis 2010 — 2010
CBAP, Business Analysis
HEC Montréal 2007 — 2010
Certificate, Project Management
College Marsan 2007 — 2007
Certificate, Professional Photography
Pink Elephant 2006 — 2006
Professional accreditation, ITIL V2 - Foundation
Concordia University 2004 — 2005
Certificate, Business Administration
Concordia University 2003 — 2003
Certificate, Marketing
McGill University - Macdonald Campus 2002 — 2002
Certificate, Cisco CCNA
Voxdata April 2013 - Present
Ubisoft October 2012 - March 2013
Symetrix October 2009 - June 2012
LIPSO February 2008 - October 2009
PwC May 2000 - February 2008
Aberback Lapointe & Associés April 1998 - May 2000
Skills
Consolidation, Budgets, Finance, Management, Financial Reporting, Accounting, Financial Analysis, Internal Controls, Financial Modeling, Assurance, Auditing, Financial Accounting, GAAP, Mergers & Acquisitions, External Audit
Education
Université du Québec à Montréal 1998 — 2003
BACC, Accounting
Firan Technology Group Corporation (FTG) June 2014 - Present
Celestica June 2013 - May 2014
Bionano Laboratory (http://bionanolab.ca/), University of Guelph May 2012 - September 2012
Voxdata June 2011 - September 2011
VFS Global April 2008 - August 2008
Skills
Electrical Engineering, Leadership, Engineering, Six Sigma, AutoCAD, Lean Management, Project Management, Matlab, Simulink, Labview, C, Microsoft Office, LaTeX, LTSpice, Teamwork
Education
Ryerson University 2013 — 2015
Master of Engineering (MEng), Electrical and Computer Engineering
Ryerson University
Bachelor of Engineering (BEng), Biomedical Engineering
Ormuco Inc. August 2014 - February 2015
Ormuco Inc. July 2012 - August 2014
VVData January 2012 - June 2012
Synergie-Contact Inc. August 2008 - February 2010
Teleperformance in Canada June 2006 - June 2007
Teleperformance Canada & France 2004 - 2007
Vox data Telecom February 2001 - February 2003
Voxdata 2000 - 2001
Canadian Airlines 1998 - 2000
Skills
Call Center, Customer Experience, Business Intelligence, BPO, Contact Centers, Telecommunications, Outsourcing, CRM, Process Improvement, Avaya, Workforce Management, Time Management, Unified Communications, Team Leadership, Service Delivery, Project Management, Management, Business Process, Change Management, Team Management, IP, Performance Management, Operations Management, Account Management, IVR, Sales Management, Leadership, Call Centers, Strategic Planning, Recruiting, Critical Thinking, Strategic Thinking, Telephony, Customer Satisfaction, Customer Retention, Start-ups, Vendor Management, Salesforce.com, Training, Coaching, Inbound Marketing, Team Building, Business Development, Customer Service, Managed Services, Business Process..., VoIP, Telemarketing, Business Analysis, Project Planning
Education
Université du Québec à Montréal 1995 — 1997
MBA, Administration
Hydro-Québec February 2015 - Present
Ontel Consulting January 2005 - Present
Hydro-Québec August 2010 - February 2015
Synergie contact February 2009 - December 2009
Equinox Marketing Services July 2008 - February 2009
MPSC 2005 - 2007
Voxdata 1999 - 2005
Skills
Training, Management, Consulting, Project Planning, Workforce, Call Center, Team Management, Team Leadership, Performance Management, Telecommunications, Coaching, Process Improvement, Team Building, Customer Service, Change Management, BPO, Outsourcing, Marketing Strategy, Customer Satisfaction, Telemarketing, Business Process..., CRM, Call Centers, Leadership, Management Consulting, Strategic Planning, Analytics, Customer Experience, Marketing, Vendor Management, Centres d'appel, Leadership d'équipe, Télécommunications, Consulting en management, Gestion d'équipe, Planification..., Service client
Education
HEC Montréal 2010 — 2011
DESS
HEC Montréal 2002 — 2005
Bachelor
Region of Peel May 2015 - Present
United for Assistance February 2011 - Present
Government of Ontario July 2013 - February 2015
IBM Canada Ltd. October 2011 - June 2012
Ministry of Government Services August 2010 - February 2011
RBC Royal Bank May 2010 - August 2010
Hatch April 2009 - May 2009
Voxdata August 2008 - October 2008
Houston Harbaugh, P.C. October 2003 - June 2008
Skills
Records Management, Microsoft Office, Active Directory, Leadership, Information Management, Document Management, Databases, Enterprise Content..., Access, Knowledge Management, Technical Support, Lotus Notes, MS Project, Software Documentation, Program Management, Change Management, Troubleshooting
Education
McGill University 2008 — 2010
MLIS, Library and Information Studies with a Specialization in Archival Studies
La Roche College 2000 — 2004
B.S., Information Technology
RBC November 2011 - Present
IraqiXchange January 2010 - March 2012
RBC January 2006 - November 2011
Voxdata January 2004 - December 2005
Skills
Capital Markets, Investments, Investment Banking, Valuation, Emerging Markets, Financial Modeling, Market Analysis, Financial Analysis, Trading, Asset Management, Finance, Financial Markets, Corporate Finance, Due Diligence, Portfolio Management, Commercial Banking, Fixed Income, Private Equity
Education
Concordia University 2006 — 2010
Bachelor of Commerce (B.Com.), Finance
Readyportal (Debut Logic Canada Inc) March 2014 - February 2015
MicroSkills June 2013 - March 2014
Shift2net Solutions-Arkhrms March 2012 - April 2013
Shift2Net Solutions July 2012 - December 2012
Cetaris December 2008 - January 2012
Voxdata August 2007 - June 2008
SRM University (Sri Ramaswamy Memorial University) June 2001 - April 2003
Anna Adarsh College For Women July 2000 - April 2001
Skills
Business Analysis, Requirements Analysis, SDLC, SQL, Requirements Gathering, Visio, Microsoft SQL Server, SharePoint, Functional Testing, Non-functional Testing, Pocket PC Testing, Technical Writing, Presentation Skill, Project Management, Agile Methodologies, User Acceptance Testing, Vendor Management, Quality Assurance, Regression Testing, Testing, System Testing, Process Improvement, Change Management, Business Process, Software Project..., Business Intelligence, Integration, Business Process..., Test Cases, Performance Testing
Education
Madurai Kamaraj University 2004 — 2007
Master of Business Administration (MBA), Human Resources Management
Velammal Engineering College 1996 — 2000
Bachelor of Engineering (BEng), Computer Science
Anna Adarsh Matriculation Higher Secondary School 1994 — 1996
Higher Secondary School Education, Mathematics, Physics, Chemistry and Computer Science
Sacred Heart Matriculation Higher Secondary School 1982 — 1994
Primary School
Desjardins May 2014 - Present
Voxdata October 2013 - March 2014
TELUS March 2011 - July 2013
Telus Mobility May 2006 - March 2011
TELUS 2004 - 2006
Skills
Coaching, Call Center, Customer Service, Telecommunications, Business Analysis, Personnel Management, Performance Management, Web Design, Web Development, Reporting & Analysis, Performance Metrics, Reporting Metrics, Process Improvement, Process Engineering, Process Optimization, Process Management, Business Intelligence, HTML scripting, Process Excellence, Personnel Supervision, Operations Management, Change Management, Team Leadership, Strategic Leadership, Data Analysis, Market Analysis, Call Centers, Leadership, Business Strategy, Business Planning, Training, Customer Experience, Strategy, Outsourcing, Management, Analysis, Project Planning, Recruiting
Education
Université du Québec à Montréal 2007 — 2009
Master, Business Administration (executive MBA)
College Rosemont 1994 — 1997
Associate's Degree, Business Administration and Marketing
TELUS - Center of Excellence 2013 — 2013
Lean Six Sigma - Green belt
Synox 2010 — 2010
Web design, Web Page, Digital/Multimedia and Information Resources Design
Acadia University 2000 — 2004
Bachelor, Theology and Ethics
REMAX Griffintown March 2014 - Present
Groupe Mitri Inc 2013 - Present
Rogers Communications (Fido Solutions) March 2010 - November 2014
CENTURY 21® May 2013 - March 2014
Century 21-Elite Groupe Lindor August 2012 - May 2013
Voxdata December 2006 - February 2010
Chair of international and strategic management,HEC Montreal February 2005 - November 2006
Skills
Organizational..., Call Center, Customer Service, Customer Experience, Workforce Management, Telecommunications, Team Leadership, Analysis, Business Analysis, Team Management, Forecasting, Process Improvement, Performance Management, Data Analysis, Change Management, Coaching, Customer Satisfaction, Project Planning, Strategic Planning, Avaya, Call Centers, Risk Management, Leadership, Problem Solving, Social Networking
Education
College de L'immobilier du Quebec 2012 — 2013
DEC, Real Estate
HEC Montréal 2005 — 2008
Master, Management
Lebanese American University 2000 — 2004
Bachelor, Business Administration
Cromwell Management Quebec Inc. January 2015 - Present
Cromwell Management Quebec Inc. December 2014 - January 2015
IKEA Canada January 2013 - October 2013
Modis December 2011 - June 2012
Parasuco June 2010 - September 2011
Société de transport de Montréal September 2009 - October 2009
Adams Elevator Services July 2009 - August 2009
Rio Tinto January 2007 - May 2008
Voxdata 2006 - 2006
Computer Sciences Corporation July 2005 - October 2005
Skills
Financial Accounting, Canadian GAAP, Simply Accounting, AccPac, Sage 300 ERP, Management Accounting, ASPE, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, Customer Service, Data Entry, Team Leadership, Inventory Management, Outlook, Teamwork, Employee Relations, Process Improvement, Management, Web Development, HTML, CSS, ASP, PHP, Photoshop, Web Design, Content Management, CMS, WebSphere, Drupal, WordPress, Team Building, Project Management, Business Development, Small Business, PowerPoint
Education
Dawson College 2014 — 2015
A.E.C., Accounting Principles and Related Computer Applications
Institut supérieur d'informatique 2001 — 2002
A.E.C., Conceptual Web Design & Programming
Collège de Montréal 1992 — 1997
High School Diploma (D.E.S.), High School/Secondary Diplomas and Certificates
Thinking Capital April 2014 - Present
LASIK MD May 2010 - March 2014
AAA U17 Chateauguay Ravens Basketball August 2013 - February 2014
AA CRHS Senior Boys Basketball September 2010 - February 2014
Montrael Muslim Basketball League September 2009 - January 2014
Tapis Orieantaux Bokhara September 2008 - May 2011
Voxdata June 2009 - January 2010
Opinion Search May 2008 - June 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, HTML, Public Speaking, Access, Teamwork, Coaching, Team Leadership, Leadership, Event Planning, Time Management, Data Entry, Data Analysis, Sales, Management, Marketing Strategy, Advertising, Social Networking, Social Media
Education
Concordia University 2009 — 2013
Bachelor of Commerce (B.Com.), Accounting
Marianopolis College 2007 — 2009
DEC, Commerce
Centennial Regional High School 2002 — 2007
High School Diploma
Groupe Montpetit 2014 - Present
Travailleur autonome July 2012 - Present
Voxdata April 2013 - April 2014
Distributel January 2010 - June 2012
AVW-TELAV December 2007 - March 2009
S.F Marketing March 2006 - October 2007
Starlims Corporation May 2004 - October 2005
MDS Pharma Services 1999 - 2004
FOURNIER PHARMA March 1996 - March 1999
Langlois Robert 1990 - 1996
Skills
Leadership, Recruiting, Performance Management, Coaching, Human Resources, Change Management, French, Talent Acquisition, International Relations, Team Leadership, Employee Relations, Employee Benefits, Project Management, Oral & Written..., Training, DES, Strategic Planning, Management, Customer Service, Talent Management, Call Centers, Onboarding, Organizational..., HR Consulting, Workforce Planning, Succession Planning, Organizational..., English, Labor Relations, Business Analysis, Event Management, HR Policies, Interviews, Business Development, Employee Engagement, Compensation & Benefit, Team Building, Team Management, Leadership Development, Personnel Management, HRIS, Social Media, Project Planning, Employer Branding, Employee Training, Deferred Compensation
Education
HEC 2013 — 2013
Développement organisationnel
Leonard Coaching 2011 — 2011
Université du Québec à Montréal 1986 — 1997
BSc, Bac par cumul relations industrielles et Administration
Desjardins Entreprises - Administration des financements January 2014 - Present
Desjardins June 2013 - December 2013
Belron Canada inc 2011 - 2012
Voxdata 2007 - 2009
Gouvernement du Québec 2006 - 2007
Skills
General Accounts, Financial Analysis, Payroll, Income Tax, Customer Service, Customer Satisfaction, Sales, Microsoft Word, Payroll Analysis, Project Coordination, Collections
Education
Université du Québec à Montréal 2009 — 2012
Baccaulaureat en sciences comptables CPA-CGA
Collège de Rosemont
Rogers Communications Inc. January 2010 - Present
Bell May 2008 - September 2008
Voxdata November 2007 - February 2008
Skills
Telecommunications, Call Center, Direct Sales, Wireless, Excellent communication..., Customer service..., Technical experience of..., Experienced working..., Proficient in the use..., Detail oriented with..., Sales oriented, Sales
Education
Humber College 2008 — 2011
Electrical Engineering Technician control system, Electrical Engineering Technologies/Technicians
Spherion July 2010 - Present
Voxdata 2004 - 2005
Voxdata 2004 - 2005
Education
Seneca College of Applied Arts and Technology 2009 — 2010
Certification, Payroll Compliance Practitioner
Seneca College of Applied Arts and Technology 2008 — 2009
Graduate Certificate, Human Resources Management
York University 2002 — 2007
BA, Psychology
CIBC February 2014 - Present
TAL Group September 2012 - September 2013
TAL Group June 2010 - September 2013
voxdata October 2007 - November 2009
Skills
Recruiting, Contract Recruitment, Customer Service, New Business Development, Staffing Services, Negotiation, Business Development, Human Resources, Internet Recruiting, Interviews, HRIS, Screening, Technical Recruiting, Management, Temporary Placement, IT Recruitment, Talent Acquisition, Screening Resumes, Sourcing
Education
Ryerson University
Human Resources Management
Sears Canada October 2010 - Present
Voxdata December 2007 - May 2009
Wal-Mart Canada October 2004 - June 2008
Hudson's Bay Company August 2006 - December 2007
Ontario Carleton Catholic School Board January 2003 - June 2006
Ottawa-Carleton Catholic School Board January 2003 - June 2006
Institute of Public Administration and Management Sierra Leone 1992 - 1999
Freetown Teacher's College 1978 - 1989
Skills
Human Resources, Time Management, Sales, Microsoft Word, Merchandising, Loss Prevention, Microsoft Office, Visual Merchandising, Customer Service, Microsoft Excel, Customer Experience, Team Leadership, Training, Store Management, Leadership, Inventory Management, Public Speaking, Retail, Teamwork, Customer Satisfaction, Lecturing, Teaching, Tutoring, Research
Education
University of London 1976 — 1978
M.A, Comparative Education
Lake Forest College 1972 — 1976
B.A, Psychology & Education
Annie Walsh Memorial School 1963 — 1969
G.C.E, English, Maths Science etc
Desjardins September 2015 - Present
Desjardins December 2012 - September 2015
Banque Laurentienne October 2010 - January 2013
Voxdata August 2009 - September 2010
Bayer January 2005 - November 2008
Roche August 2001 - January 2005
Skills
Banque, Gestion d'équipe, Crédit, Coaching, Gestion de portefeuille, Service client
Education
Université de Montréal - HEC Montréal 2011 — 2015
Marketing: Vente Relationnelle, Certificat
Target October 2014 - April 2015
Voxdata September 2013 - August 2014
Johnson & Johnson February 2011 - February 2012
Alphora Research Inc. 2006 - 2010
UPS Supply Chain Solutions 2006 - 2006
GlaxoSmithKline 2003 - 2005
Skills
GMP, HPLC, Pharmaceutical Industry, Gas Chromatography, Wet Chemistry, Analytical Chemistry, Quality Control, Laboratory, GLP, Chemistry, FTIR, CAPA, FDA, Chromatography, UV/Vis, SOP, Validation, Quality System, Quality Assurance, R&D, Customer Service
Education
Ryerson University 2001 — 2006
B.Sc., Applied Biology and Chemistry
Outremont Adult School
French as a Second Language, Level five completed
Conestoga College 2010 — 2011
General Interest and Leisure
Voxdata August 2014 - Present
Stellar BPO January 2008 - August 2014
Nordia Inc. March 2005 - January 2008
Nordia Inc. November 2004 - March 2005
Westmount Video August 2001 - November 2004
Skills
Call Center, Workforce Management, Contact Centers, Call Centers, BPO, Outsourcing, Call Center Development, ACD, Management, Business Analysis, Leadership, Analysis, Forecasting, Strategic Planning, Process Improvement, Performance Management, Operations Management, Change Management, Outsourcing Management, Coaching, Customer Experience, Business Process, Project Planning, Telecommunications, Service Delivery, Vendor Management, Customer Satisfaction, Team Management, Avaya, Business Process..., Team Leadership, Customer Retention, Inbound Marketing
Education
Concordia University
John Abbott College
Desjardins Sécurité Financière February 2011 - Present
Desjardins Financial Security August 2009 - February 2011
Voxdata December 2007 - August 2009
Voxdata March 2006 - December 2007
DIXON agence de recouvrement February 2005 - August 2005
Transports Marocains April 2003 - November 2004
Transports Marocains February 2003 - November 2004
Transports Marocains September 1997 - February 2003
Skills
Expérience de service à..., Expérience en vente..., Maîtrise des outils..., Excellentes aptitudes à..., Insurance, Health Insurance, Disability Insurance, Life Insurance, Term Life Insurance, Employee Benefits, Critical Illness, Lotus Notes, Claim, Customer Service, Long-term Care, Microsoft Office
Education
loma 2010 — 2012
ACS, Assurances
École Française des Affaires (EFA), Casablanca 1995 — 1997
technicienne supérieure, en commerce et gestion
Université de Montréal
MSC Mediterranean Shipping Company November 2014 - Present
Mediterranean Shipping Company S.A. June 2014 - Present
Méga Brands Inc. August 2013 - December 2013
Voxdata 2012 - 2013
Etablissements Boudis Sarl July 2002 - June 2010
Skills
Gestion de projets..., Détermination et suivi..., Développement de..., Négociation d'ententes..., Réingénierie et/ou..., Analyse des besoins et..., Lancement de produits, Analyse et gestion des..., Création d'outils de..., French, Change Management, Coaching, Gestion commerciale, Chaîne logistique, Gestion des opérations
Education
Université du Québec à Trois-Rivières 2010 — 2014
Master of Business Administration (MBA), Gestion de projets
HEC Alger 1998 — 2002
Baccalauréat, Management
Bell Technical Solutions April 2015 - Present
Kroll Computer Systems September 2012 - April 2015
Ontario Shores Centre for Mental Health Sciences July 2012 - September 2012
411.ca October 2011 - June 2012
PowerStream January 2008 - January 2009
Voxdata February 2007 - November 2007
Rogers Video January 2003 - January 2005
Skills
Call Center, Vendor Management, Telecommunications, Team Leadership, Customer Service, Networking, Windows, Leadership, Windows Server, Troubleshooting, Network Security, Active Directory, Windows 7, Technical Support
Education
Centennial College 2010 — 2011
Project Management Certificate, Project Management
Centennial College 2009 — 2011
Computer Networking Technology, Computer Technology/Computer Systems Technology
City of Toronto September 2014 - Present
City of Toronto March 2013 - September 2014
City of Toronto May 2012 - March 2013
Blue Oak Energy January 2011 - August 2011
EnviroEn Inc. January 2010 - January 2011
Voxdata July 2008 - December 2009
Voxdata June 2007 - July 2008
Skills
AutoCAD, Microstation, Solidworks, Statistics, Project Management, Product Design, Employee Training, Supervisory Skills, Project Coordination, Government Liaison, PVSyst, ArcGIS, Researching New..., Business Analysis, Training Material, Customer Service, Scheduling, Strategic Planning
Education
McMaster University 2010 — 2013
Bachelor's Degree, Energy Engineering Technologies
Centennial College 2006 — 2009
Associate's degree, Mechanical Engineering Technology Design
Cook Medical November 2006 - Present
Pall Corporation September 2003 - November 2006
Pall Corporation September 2003 - November 2006
Mondial assistance April 2001 - May 2003
Voxdata September 1998 - March 2001
IRCM April 1995 - May 1998
Skills
Medical Devices, Project Management, Pharmaceutical Sales, Market Development, New Business Development, Product Launch, Operating Room, Healthcare, Capital Equipment, Sales, Surgeons, Urology, Sales Management, Disposables, Sales Operations, Hospitals
Education
University of Montreal and McGill University 1995 — 1998
Masters of Science, Molecular Endocrinology
University of Montreal 1991 — 1995
Bachelor of Science, Microbiology
Ombudsman for Banking Services and Investments October 2009 - Present
Ombudsman for Banking Services and Investments March 2008 - September 2009
Ombudsman for Banking Services and Investments August 2007 - February 2008
Voxdata July 2006 - March 2007
Skills
Dispute Resolution, Customer Satisfaction, International Trade, English, Customer Service, Banking, Customer Retention, French, Negotiation, Business Analysis, Risk Management, Team Leadership, Teamwork, Analysis, Microsoft Office
Education
Université Sorbonne Nouvelle (Paris III) 1994 — 1998
Bachelor of Arts (BA)
Université Sorbonne Nouvelle - Paris 3
Bachelor's degree
RBC August 2012 - Present
RBC February 2012 - August 2012
RBC November 2007 - February 2012
RBCToron November 2006 - October 2007
RBC June 2006 - October 2006
Symcor December 2005 - April 2006
Voxdata November 2004 - November 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook
Education
Seneca College of Applied Arts and Technology 2005 — 2006
Marketing
Event Management Development Instritute 2003 — 2004
Certificate in Event Management, Event Management
University of Mumbai 1999 — 2002
Bachelor of Commerce (BCom)