Experience
Blue Cross & Blue Shield of Mississippi   October 2005 - Present

Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, English, Management, Research, Access, Customer Satisfaction

Education
Jackson State University
Bachelor of Business Administration (BBA), Business Administration and Management, General

Jackson State University
Master of Public Health (MPH), Health Policy & Management

Experience
Blue Cross & Blue Shield of Mississippi   February 2013 - September 2015
Eaton Aerospace  June 2010 - February 2013
Hawker Beechcraft Corporation  September 2008 - May 2010
Toyota Motor Engineering and Manufacturing North America  April 2006 - September 2008
Toyota Motor Engineering and Manufacturing North America  June 2004 - April 2006

Skills
Process Improvement, Supply Chain, Project Management, SAP, Lean Manufacturing, Kaizen, Inventory Management, Six Sigma, Production Planning, Cross-functional Team..., Access, Business Intelligence, Supply Chain Management, Training, Continuous Improvement, Analysis, Management, Business Process, Business Analysis

Education
Mississippi State University   2002 — 2004
Graduate Certificate, Software Engineering

Mississippi State University   1995 — 2004
Master of Science, Industrial Engineering

Mississippi State University   1995 — 2001
Bachelor of Science, Computer Engineering

Experience
ALSAC/St. Jude Children's Research Hospital   May 2015 - Present
ALSAC/ St. Jude Children's Research Hospital   May 2014 - Present
Blue Cross & Blue Shield of Mississippi   July 2005 - May 2014

Skills
Process Improvement, Business Analysis, Healthcare, Project Management, Visio, Customer Service, Analysis, Microsoft Excel, Healthcare Information..., HIPAA, Microsoft Office, Outlook, Budgets, Microsoft Word, Access, PowerPoint, Strategic Planning, Leadership, Vendor Management, Program Management

Education
LSU
Bachelor of Business Administration (B.B.A.), Accounting

Louisiana State University
Bachelor of Science (BS), Accounting

Experience
HORNE LLP  July 2015 - Present
HORNE LLP  July 2013 - Present
Horne LLP  January 2010 - June 2013
Blue Cross & Blue Shield of Mississippi   August 2009 - November 2009
Horne LLP  May 2009 - August 2009
Haddox Reid Burkes & Calhoun PLLC  January 2009 - April 2009
Wilkins Tipton, P.A.   January 2008 - January 2009
Millsaps College  September 2006 - January 2009

Skills
Accounting, Healthcare, Financial Accounting, CPA, Microsoft Excel, Financial Analysis, Microsoft Word, Leadership, Microsoft Office, PowerPoint, Customer Service, Data Analysis, Time Management, Access, Management, Healthcare Consulting, Financial Reporting, Cost Reporting, Medicare/Medicaid...

Education
Millsaps College   2006 — 2011
BBA in Accounting & Masters of Accountancy, Magna Cum Laude

Experience
Various Non Profit organizations  August 2012 - Present
Blue Cross & Blue Shield of Mississippi   October 2009 - March 2010
Blue Cross & Blue Shield of Mississippi   May 2008 - October 2009
Blue Cross & Blue Shield of Mississippi   January 2007 - May 2008

Skills
Nonprofits, Community Outreach, Fundraising, Public Speaking, Public Relations, Human Resources, Payroll, Business Strategy, Team Leadership, Intrapersonal Skills, Marketing Strategy, Marketing, Research, Social Media Marketing, Community Service, Computer Proficiency, Event Planning, Healthcare, Policy, Leadership Development, Social Media, Strategic Planning, Budgets, Training, Time Management, Recruiting, Team Building, PowerPoint, Management, Employee Relations, Outlook

Education
Belhaven College   2004 — 2006
Master of Business Administration (M.B.A.), Business Administration and Management, General

Belhaven College   2002 — 2004
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, 3.76

Experience
Blue Cross & Blue Shield of Mississippi   May 2015 - Present
Blue Cross & Blue Shield of Mississippi   March 2014 - April 2015
Mississippi College  July 2013 - February 2014
Mississippi College  June 2010 - July 2013

Skills
Customer Service, English, Research, Teaching, Public Speaking, Strategic Planning, Student Affairs, Student Financial Aid, Recruiting, College Recruiting, Admissions, Admissions Counseling, Higher Education, Staff Development, Career Counseling, Event Planning, Interviews, Training, Community Outreach, Job Search Strategies, Student Development, Adult Education, Resume Writing, Campus, Enrollment Management, College Teaching, Higher Education..., Distance Learning, Residence Life, Academic Advising, Program Development, Student Engagement, Curriculum Development, Leadership, Academic Administration, Student Counseling

Education
Mississippi College   2013 — 2015
Master of Business Administration (MBA)

Mississippi College   2011 — 2012
Certificate, Teaching English as a Second or Foreign Language/ESL Language Instructor

Mississippi College   2006 — 2010
Bachelor of Science (B.S.), Biological and Biomedical Sciences

Experience
Mississippi Federal Credit Union   August 2011 - Present
Blue Cross & Blue Shield of Mississippi   March 2005 - August 2011
Trustmark National Bank  June 2004 - March 2005
Bank of America  June 2003 - April 2004

Skills
Microsoft Office, Visio, Process Improvement, Project Management, Human Resources, Compliance, Financial Policies &..., Employee Training, BSA, Strategic Planning, Business Continuity..., Sales Management, Microsoft Excel, Benefits Administration, Budgets, Microsoft Word, Customer Service, Bank Secrecy Act, Call Centers, Risk Management, Insurance, Employee Benefits, Analysis, Training, Business Analysis, Data Analysis, Change Management, Vendor Management, Leadership, Employee Relations, Team Building, Leadership Development, Team Leadership, Sales, Banking, Underwriting, Account Management, Performance Management, Business Development, Financial Analysis, Health Insurance, COBRA, Marketing, PowerPoint, HIPAA, Life Insurance, Public Speaking, Consumer Lending

Education
Mississippi College   2001 — 2003
BSBA, Business

Marshalltown Community College   1998 — 2000
Associate of Science (A.S.), General Studies

Experience
Blue Cross Blue Shield of Alabama  May 2012 - Present
Blue Cross Blue Shield of Alabama  November 2004 - May 2012
Blue Cross & Blue Shield of Mississippi   November 2000 - November 2004

Skills
WebSphere Application..., IIS, Enterprise Architecture, DB2, Websphere, Java, Microsoft SQL Server, SQL, Servers, Windows Server, F5 BigIP, LDAP, Liferay, Windows, Requirements Analysis

Education
Mississippi State University   1998 — 2001
Master of Science (MS), Computer Science

University of Kentucky   1991 — 1993
Master of Arts (MA), Music Theory and Composition

University of Kentucky   1991 — 1993
Master of Arts (MA), Music Performance, Trombone

University of Kentucky   1988 — 1991
Bachelor of Arts (BA), Music

Experience
Mississippi Community College Board  October 2014 - Present
Blue Cross & Blue Shield of Mississippi   February 2014 - September 2014
Blue Cross & Blue Shield of Mississippi   August 2010 - February 2014
Hinds Community College  January 2009 - August 2010
Hinds Community College  August 2008 - August 2010
Hinds Community College  August 2008 - August 2010
Mississippi State University  January 2007 - May 2008

Skills
Instructional Design, Instructional Technology, Higher Education, Microsoft Office, Adult Education, Research, PowerPoint, Public Relations, Adobe Creative Suite, Teaching, Microsoft Word, Microsoft Excel, Customer Service, Technical Training, Graphic Design, Outlook, Photoshop, InDesign, E-Learning, Training, Distance Learning, Educational Technology, Learning Management..., Healthcare, Employee Training, Captivate, Access, Data Analysis, Editing, Leadership, Public Speaking, Social Media, Staff Development, Team Building

Education
Mississippi State University   2007 — 2008
M.S., Instructional Technology

Mississippi State University   2002 — 2006
B.A., Communication

Experience
Blue Cross & Blue Shield of Mississippi   January 2012 - Present
Enterprise Rent-A-Car  April 2010 - January 2012
The Polka Dot Pony   August 2008 - August 2010

Skills
Customer Service, Event Planning, Invoicing, Leadership, Management, Marketing, Sales, Microsoft Office, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Retail, Event Management, Team Leadership, Administration, Insurance, Social Networking, Social Media, Advertising, Facebook, Social Media Marketing, Time Management

Education
Mississippi College   2006 — 2009
Bachelor of Science (BS), Marketing

Experience
Aspire RX   April 2014 - Present
University of Mississippi Medical Center  March 2013 - April 2014
University of Mississippi Medical Center  February 2011 - March 2013
Blue Cross & Blue Shield of Mississippi   November 2008 - February 2011
University of Mississippi Medical Center  October 2005 - November 2008
SAKS  November 2001 - October 2005
Clinton Public Schools  July 2000 - August 2001

Skills
HIPAA, Healthcare, Healthcare Management, Medical Billing, Revenue Cycle, Hospitals, Healthcare Information..., Epic Systems, EHR, EMR, Medical Terminology, Managed Care, Medical Records, ICD-9, Healthcare Consulting, Health Insurance, Meditech, Access, Process Improvement, JCAHO, CPT, Practice Management, Revenue Cycle Management, Quality Improvement, Data Analysis, Healthcare Industry, Healthcare Reimbursement

Education
The University of Southern Mississippi   1997 — 1999
Bachelor of Science (BS), Audiology/Audiologist and Speech-Language Pathology/Pathologist

Mississippi College   1996 — 1997

Experience
Milliman  May 2015 - Present
Blue Cross & Blue Shield of Mississippi   December 2013 - May 2015

Skills
Actuarial Science, Insurance, SAS, Statistics, Data Analysis, Economics, Probability, Quantitative Finance, VBA, General Insurance, Economic Capital, Financial Risk, Actuarial Exams

Education
Florida State University   2009 — 2013
Bachelor of Arts (B.A.), Actuarial Science

Experience
SherMart LLC   April 2008 - Present
Real estate investment venture (family) in Georgia and South Carolina   December 2002 - March 2008
Comsys IT Services  September 2001 - November 2002
British Telecom (BT)   September 2001 - November 2002
Mindbank Consulting Group, LLC of Virginia   May 2000 - September 2001
Concert Communications Services   May 2000 - September 2001
Computer Task Group (CTG)   February 1992 - May 2000
BellSouth Business Systems (now AT&T)   August 1999 - April 2000
Sprint PCS (now Sprint Nextel)   February 1999 - August 1999
Blue Cross & Blue Shield of Mississippi   January 1999 - January 1999

Skills
Project Management, Program Management, PMP, IT Project Management, IT Management, Software Project..., Project Portfolio..., PMBOK, MS Project, Project Management..., PMI Certified Project..., Technical Project..., Change Management, Software Documentation, Change Control, SDLC, ITIL, Risk Management, Project Planning, MS Office Professional..., Project Delivery, E-commerce, Team Management, Cross-functional Team..., Microsoft Office, Certified Project..., Web Project Management, Scope Management, Waterfall, Technical Documentation, Release Management, Knowledge Management, Knowledge Transfer, Matrix Management, Project Control, Project Estimation, Visio, IT Asset Management, Software Asset..., Project Implementation, Project Documentation, Project Execution, IT Software Development..., Project Reporting, Training & Mentoring, Online Training, Training Documentation, Application Development, Mentoring, eCommerce

Education
East Tennessee State University
Masters of Arts (MA), Major: Library Services and Information Services; Minor Area: Instructional Communications

Lander University
Bachelor's Degree, Major: Home Economics in Food and Nutrition, and in Textiles; Minor Library Science

Guilford Technical Community College
Associate in Applied Science (AAS), Major: Electronic Data Processing – Business; Minor Area: Business

University of Missouri-Saint Louis
Microcomputing Chancellor's Certificate

Experience
Moore Healthy Family Medical Clinic, LLC   August 2013 - Present
UnitedHealthcare  December 2012 - August 2013
Blue Cross & Blue Shield of Mississippi   May 2002 - August 2012

Skills
Insurance

Education
Belhaven College   2008 — 2012
Healthcare Administration, Health/Health Care Administration/Management

Belhaven University
Master of Business Administration (M.B.A.), Hospital and Health Care Facilities Administration/Management

Experience
Raanes Capital Advisors, LLC   April 2013 - Present
Blue Cross & Blue Shield of Mississippi   December 2012 - April 2013
Doxa Productions   January 2012 - January 2013
Hattiesburg Country Club  February 2011 - December 2012
Gibens Creative Group   August 2009 - April 2010
Henson Sleep Relief   May 2009 - July 2009
Law Office of James Bingham   January 2008 - August 2008
Camp Tik-A-Witha   May 2007 - July 2007

Skills
Press Releases, Mass Communication, Marketing, Advertising, Adobe Creative Suite, Microsoft Office, Research, Organization, Copywriting, Flyers, Newsletters, Graphic Design, Facebook, Media Relations, Public Relations, Social Media, Social Networking, Event Planning, Customer Service, Public Speaking

Education
University of Southern Mississippi   2011 — 2012
Master of Science (M.S.), Mass Communication, 3.8

Mississippi State University   2008 — 2010
Bachelor, Communication; Public Relations

Experience
Bomgar Corporation  September 2015 - Present
Blue Cross & Blue Shield of Mississippi   July 2014 - August 2015
Dillards  September 2012 - June 2014
Mississippi State University  August 2011 - August 2012
Naval Surface Warfare Center  March 2011 - July 2011
Naval Surface Warfare Center  June 2010 - March 2011
Mississippi State University  May 2009 - May 2010

Skills
Human Factors..., Human Factors, Statistics, Data Analysis, Ergonomics, Minitab, Experimental Design, Industrial Engineering, Microsoft Office, Usability Testing, Research, Technical Writing, Systems Engineering, Human Computer..., Interaction Design, Wireframes, Task Analysis, Usability, User Interface Design, User Experience

Education
Mississippi State University   2011 — 2012
MS, Industrial Engineering, Human Factors and Ergonomics

Mississippi State University   2006 — 2010
BS, Industrial Engineering

Experience
Blue Cross & Blue Shield of Mississippi   Tax AssociateH&R BlockJanuary 2013 - Present
AmSouth Bank  June 2005 - June 2007

Skills
Managed Care, Outlook, Data Analysis, Access, Financial Analysis, Training, Healthcare, Microsoft Word, Time Management, Team Building, Leadership, Process Improvement

Education
Jackson State University   2002 — 2004
Bachelor of Business Administration (B.B.A.), Accounting

The University of Southern Mississippi   1999 — 2001
Bachelor of Business Administration (B.B.A.), Accounting

Experience
Blue Cross & Blue Shield of Mississippi   November 2013 - Present
First Liberty Financial Mortgage  June 2013 - Present
First Liberty Financial Mortgage  June 2013 - Present
The Club  June 2011 - June 2013

Education
Mississippi State University - College of Business and Industry   2007 — 2010
Bachelor of Business Administration (BBA)

Madison Central High School   2002 — 2005
Diploma

Experience
Blue Cross & Blue Shield of Mississippi   September 2008 - Present
Fondren Institute for Psychotherapy   June 2012 - December 2013

Skills
Leadership, Interpersonal..., Team Building, Project Management, Marketing, Mental Health Counseling, Medical Terminology, Behavioral Health, Family Therapy, High Level Of..., Highly detail oriented, Community Outreach, CBT, Psychotherapy, Strategic Communications, Stress Management, Stress, Self-esteem, Personal Development, Clinical Research, Case Management, Case Managment, Therapists, Crisis Intervention, Motivational..., Group Therapy, Interpersonal...

Education
Mississippi College   2011 — 2013
Master's of Science (M.S.), Marriage and Family Therapy

Mississippi College   2001 — 2005
Bachelor of Science (B.S.), Business Administration

Experience
FOX 40 WDBD-TV  August 2010 - Present
Blue Cross & Blue Shield of Mississippi   June 2007 - August 2010
WJTV News Channel 12  January 2007 - June 2007

Education
Mississippi State University   2002 — 2006
Bachelor of Arts, Communication with an emphasis in Broadcasting

Starkville Academy

Experience
The Focus Group, MS  October 2011 - Present
Ross Business Partnerships, LLC   January 2008 - Present
Isle of Capri Casino  December 2005 - July 2007
Grand Casino Biloxi - Caesars   November 1994 - December 2005
Grand Casino Biloxi - Caesars   January 1994 - November 1994
Grand Casino Biloxi  September 1993 - January 1994
Hinds County Economic Development District   August 1990 - August 1993
Trustmark National Bank  June 1988 - August 1990
Blue Cross & Blue Shield of Mississippi   December 1983 - June 1988

Skills
CRM, Grant Administration, Casino, Public Relations, Minority Business..., Social Media Marketing, Hospitality, Event Planning, Budgets, Event Management, Direct Marketing, Social Media, Marketing Strategy, Advertising, Loyalty Programs, Management Consulting, Media Relations, Training, Community Development, Social Networking, Fundraising, Online Advertising, Strategic Consulting, Entrepreneurship, Sales, Leadership, Market Research, Business Development, Strategy, Strategic Communications, Copywriting, Online Marketing, Management, Market Planning, Customer Service, Marketing Communications, Program Management, Integrated Marketing, Marketing Management, Brand Development, Email Marketing, Corporate Communications, Direct Mail, Facebook, Small Business, Strategic Partnerships, Trade Shows, Media Planning, Corporate Branding, Brand Management

Education
University of Southern Mississippi   1979 — 1983
Bachelor of Science, Business Emphasis Personnel Management

Millsaps College
Master Business Administration Program

University of Nevada-Reno
Professional Development

University of Oklahoma
Economic Development Institute

Experience
Southern Farm Bureau Life Insurance Company  July 2015 - Present
Southern Farm Bureau Life Insurance  June 2010 - Present
Blue Cross & Blue Shield of Mississippi   June 1997 - August 2007

Skills
Legal Liability, Insurance, Casualty, General Insurance, Term Life Insurance, Life Insurance, Health Insurance, Disability Insurance, Fixed Annuities, Long-term Care, Customer Service

Education
Belhaven College   2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
Managed Care Health Services - Centene Corporation   May 2015 - Present
Managed Health Services - Centene Corporation  December 2012 - Present
Arkansas Blue Cross Blue Shield  March 2009 - August 2012
Blue Cross & Blue Shield of Mississippi   September 1998 - March 2009
Blue Cross Blue Shield of Mississippi  January 1991 - January 1998
Blue Cross Blue Shield of Mississippi  January 1988 - January 1991
Blue Cross Blue Shield of Mississippi  January 1987 - January 1988

Skills
Process Improvement, Quality Assurance, Software Documentation, Management, Medicaid, Auditing, Quality System, Insurance, ISO, Healthcare, Customer Service, Internal Audit, ASQ Senior Member, ASQ Certified Quality...

Education
Jackson State University   1980 — 1985
Computer Science

Experience
Ergon Inc.  August 2002 - Present
American Healthtech  June 2000 - July 2002
Blue Cross & Blue Shield of Mississippi   September 1997 - May 2000

Skills
Training, Microsoft Excel, Microsoft Office, Process Improvement, Project Management, Microsoft Word, Negotiation, SAP, Access

Education
Mississippi State University   1989 — 1993
BBA, General Business

Experience
Blue Cross & Blue Shield of Mississippi   June 2014 - Present

Education
Mississippi State University   2010 — 2014
Bachelor of Business Administration (B.B.A.), Accounting and Finance

Experience
Farmers Insurance  October 2015 - Present
Baptist Hospital  May 2015 - October 2015
St. Dominic Hospital  May 2014 - June 2015
BankPlus  September 2011 - December 2012
Blue Cross & Blue Shield of Mississippi   March 2008 - September 2011
Dillards  September 2006 - January 2007

Skills
Customer Service, Call Centers, Outlook, Data Entry, Microsoft Excel, Healthcare, HIPAA, Time Management, Team Building, Process Improvement, Sales, Leadership, Strategic Planning, Marketing, Hospitals, Insurance, PowerPoint, Healthcare Management, Microsoft Word, Software Documentation, Banking, Troubleshooting, Project Management, Analysis, Sales Management, Social Networking, Financial Analysis, CPR Certified, Medical Terminology, Health Insurance, BLS

Education
Mississippi College   2009 — 2011
Master's degree, Health Services Administration, Honors Graduate - summa cum laude

Belhaven College   2002 — 2006
Bachelor's Degree, Business Administration and Management, General

Experience
Blue Cross & Blue Shield of Mississippi   July 2013 - Present
Mississippi State Athletics   August 2012 - June 2013
Mississippi State Housing and Residence Life   July 2011 - June 2013
Mississippi State Athletics   January 2013 - May 2013
Building Bridges Over Poverty   May 2012 - September 2012
Student Media Group  May 2011 - August 2011

Skills
Dreamweaver, Social Promotion, Social Media Marketing, Digital Marketing, Marketing Communications, Google Adwords, Marketing, Social Media, Integrated Marketing, Social Networking, Advertising Sales, Media Planning, Newsletters, Wordpress, Blogging, Entrepreneurship, Facebook, Time Management, Customer Service, Microsoft Office, PowerPoint, Public Speaking, Advertising, Sales

Education
Mississippi State University   2009 — 2013
Bachelor of Business Administration, Marketing, 3.2

Experience
Blue Cross & Blue Shield of Mississippi   November 2013 - Present
UNC Greensboro  August 2013 - October 2013
Mississippi State University  August 2011 - May 2013
Mississippi State University Design Research and Informatics Lab   September 2010 - May 2011

Skills
SAS, Mathematica, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Public Speaking, English, LaTeX, Computer Language, Matlab

Education
Mississippi State University   2011 — 2013
Master of Science (MS), Mathematics, 3.93/4.00

Mississippi State University   2007 — 2011
Bachelor of Science (BS), Mathematics, 3.94/4.00

Experience
Lollipop Boutique   May 2013 - Present
Fisher Brown Bottrell Insurance, Inc.   June 2007 - Present
Trustmark National Bank  June 2007 - Present
Blue Cross & Blue Shield of Mississippi   August 1999 - December 2005

Skills
Insurance, Health Insurance, Disability Insurance, Customer Service, Underwriting, Employee Benefits, Life Insurance, Workers Compensation, Health Savings Accounts, Open Enrollment, Group Medical, Licensed Life & Health..., Voluntary Employee..., General Insurance, Property & Casualty..., Dental Insurance, Vision Insurance, Claims Resolution, Presentations, Consignment, Childrenswear

Education
Itawamba Community College   1996 — 1997
Pre-Nursing Studies

Tupelo High School   1992 — 1996

Experience
Blue Cross & Blue Shield of Mississippi   May 2005 - July 2010
Mississippi Department of Employment Security  1995 - May 2005

Skills
Operating Systems

Education
Hinds Community College   2012 — 2014
Associate in Applied Science, Health Information Technology, A

Hinds Community College   2010 — 2012
Associate in Arts, General, A

Experience
Mississippi Bankers Association  November 2013 - Present
Perfect Silhouette Boutique   2013 - 2015
Blue Cross & Blue Shield of Mississippi   2000 - 2013
Allstate  1995 - 2000
Allstate  1995 - 2000
Allstate  1995 - 2000

Education
Belhaven University   2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Management

Alcorn State University   1988 — 1990
Business Administration/Management

Morton High School

Morton High School

Experience
Land of Lincoln Health  October 2014 - Present
Land of Lincoln Health  February 2014 - October 2014
Land of Lincoln Health  October 2013 - February 2014
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas   October 2012 - October 2013
Blue Cross & Blue Shield of Mississippi   March 2012 - August 2012
Blue Cross & Blue Shield of Mississippi   September 2010 - March 2012
Blue Cross & Blue Shield of Mississippi   August 2008 - September 2010

Skills
Microsoft Office, Business Analysis, Visio, Process Improvement, HIPAA, SAS/SQL, Change Management, Data Analysis, Project Management, PowerPoint, Customer Service, Analysis, Leadership, Microsoft Excel, Research, Public Speaking, Software Documentation, Healthcare, Team Building, Training, Insurance, Risk Management, Access, Management, Strategic Planning, Health Insurance

Education
Mississippi State University   2007 — 2008
Master, Business Administration

Mississippi State University   2003 — 2007
BA, Risk Management, Financial Planning and Insurance

Experience
Regions Insurance  March 2015 - Present
Blue Cross & Blue Shield of Mississippi   February 2002 - March 2015
Manpower/Sprint PCS   May 2001 - February 2002
Video Library  September 1998 - February 2002
Blockbuster Video  May 1995 - December 1997

Skills
Sales, Customer Service, Insurance, Technical Support, Management

Education
Millsaps College   1997 — 2001
Bachelor of Arts, History

Lausanne Collegiate School   1995 — 1997
High School Diploma

Experience
Travelers  December 2005 - Present
Blue Cross & Blue Shield of Mississippi   June 2002 - December 2005

Skills
Commercial Insurance, Casualty, Insurance, Underwriting, Property & Casualty..., Commercial Lines, Professional Liability, Liability

Education
Mississippi State University   2000 — 2002
B.S., Insurance & Risk Management

Hinds Community College   1997 — 2000
Insurance & Risk Management

Experience
Asurion  September 2008 - June 2014
Blue Cross & Blue Shield of Mississippi   August 2004 - September 2008
Convergys DBA Walmart.com   June 2003 - June 2004
First American Title  June 1999 - September 2001

Skills
Benefits Administration, Employee Relations, HRIS, FMLA, Performance Management, Employee Benefits, Applicant Tracking..., College Recruiting, Human Resources, Talent Acquisition, Recruiting, Training, Call Center, Coaching, Personnel Management, Customer Service, Organizational..., Call Centers

Education
Jackson State University   2005 — 2007
Master of Public Policy & Administration (M.P.P.A.), Public Policy and Administration with an Emphasis on Personnel Management

University of Southern Mississippi   2002 — 2003
Bachelor of Arts (B.A.), Political Science and Government

Jones County Junior College   1999 — 2001
Associate of Arts (A.A.), Pre-Law Studies

Experience
Mississippi College School of Law  April 2005 - Present
Time Warner Cable  February 2002 - January 2005
Blue Cross & Blue Shield of Mississippi   August 1998 - February 2002

Skills
Legal Writing, Microsoft Office, Civil Litigation, Personal Injury, PowerPoint, Legal Research, Westlaw, Litigation, Microsoft Excel, Research, Criminal Law, Microsoft Word, Lexis, Appeals, Family Law, Courts

Education
Mississippi College   2012 — 2015

Phillips Junior College

Experience
Mississippi Attorney General's Office  January 2012 - Present
Blue Cross & Blue Shield of Mississippi   February 2008 - December 2011
Mississippi Secretary of State  2001 - 2008

Skills
HIPAA, Process Improvement, Healthcare, Health Insurance, Data Analysis, Insurance, Access, Medicare, Managed Care, Business Analysis, Leadership

Education
Louisiana State University
School of Counter Terrorism / Analytic Methods

Belhaven College   2002 — 2004
BS, Business Management

East Central Community College
Associate of Arts (AA)

Experience
Summit Wealth Group, Inc.   January 1999 - Present
Blue Cross & Blue Shield of Mississippi   September 1986 - September 1998
MEA Medical Clinics  July 1983 - August 1986

Skills
Retirement Planning, Investments, 401k, Wealth Management, Retirement, Strategic Financial..., Financial Planners, Wealth Accumulation, Asset Managment, Finance, Advisor, Financial Advisor, Financial Planner, CFP, College Planning, College Savings Plans, Rollover, IRAs, IRA, Roth IRA, Roth, Budgeting, Budget, Counselor, Life Coaching, Financial Counselor, ELP, Dave Ramsey ELP, Dave Ramsey Show, Dave Ramsey, Business, Marketing, Money, Planning, Advice, Cash Flow, Cash Flow Analysis, Estate Planning, Savings, Small Business, Consulting

Education
Millsaps College   1981 — 1983
M.B.A., Business Administration

Mississippi State University   1974 — 1978
B.S., Marketing

Experience
Heartland Payment Systems  August 2010 - Present
Live Long and Well   February 2006 - January 2009
Forest Health Services (6 state hospital system)   April 2004 - February 2006
CoreSource, Inc. (National TPA)   August 2002 - January 2004
OhioHealth Group (PHO)   August 1997 - July 2002
Principal Financial Group  April 1995 - August 1997
Blue Cross & Blue Shield of Mississippi   1993 - 1995
United Health Enterprises   1991 - 1993
Community Mutual BCBS   1984 - 1991

Skills
Team Leadership, Sales Management, Team Building, Leadership, Account Management, B2B, Budgets, Cold Calling, Contract Negotiation, Customer Service, Healthcare, Human Resources, Management, Marketing, Negotiation, New Business Development, Process Improvement, Project Planning, Sales, Start-ups, Strategic Planning, Strategy

Education
Franklin University   1969 — 1974
BS, Business

Experience
Blue Cross & Blue Shield of Mississippi   May 2014 - Present
Blue Cross & Blue Shield of Mississippi   March 2008 - Present

Skills
Sarbanes-Oxley Act, Business Strategy, Internal Controls, Supply Chain Management, Supply Chain

Education
Louisiana State University   2000 — 2004

Experience
Coca-Cola Customer Business Solutions  May 2013 - Present
Blue Cross & Blue Shield of Mississippi   2009 - May 2013
US Army  2001 - 2005

Skills
Team Building

Education
Mississippi State University   2007 — 2008
BS, Business, Technology, and Kinesiology

Experience
AutoZone  August 2011 - Present
AutoZone  December 2009 - August 2011
AutoZone  August 2006 - December 2009
American Healthtech  May 2005 - August 2006
Blue Cross & Blue Shield of Mississippi   January 2003 - May 2005
WorldCom  August 2000 - January 2003
SkyTel  February 2000 - August 2000
SkyTel  March 1999 - February 2000
SkyTel  February 1998 - March 1999
SkyTel  February 1997 - February 1998

Skills
SDLC, Visio, System Testing, Process Improvement, Business Analysis, Quality Assurance, SQL, Agile Methodologies, Databases, Access, Microsoft SQL Server, Windows, Team Leadership, Project Management, Networking, Software Project..., Unix, User Acceptance Testing, Fortune 100, Fortune 500, Integration, Linux, Troubleshooting, SharePoint, IT Management, Software Documentation, Continuous Integration, Offshore Management, Automated Software..., Large Team, Contract Negotiation, Presentation Development, Virtualization, Stress Testing, Interviewing Skills, Software Quality Control, Software Quality..., Capex, Department Budgeting, SOA Testing, Distributed Team..., Contact Center..., Contact Center Strategy, Vendor Management, Healthcare Information..., Telco Industry, Retail Automotive, Regression Testing, Test Harness, Hardware Testing

Education
Mississippi College   1993 — 1995
Bachelor of Science

University of Southern Mississippi   1992 — 1993

Copiah-Lincoln Community College   1991 — 1992

Experience
Gulf Coast LTC Partners   June 2010 - Present
Dubuis Health System  February 2005 - May 2010
Teche Regional Medical Center  2002 - 2004
The Methodist Hospital  1998 - 2002
Postlethwaite & Netterville  1997 - 1998
Blue Cross & Blue Shield of Mississippi   1996 - 1997
Hancock Bank  1994 - 1996

Skills
Healthcare Management, Healthcare, Revenue Cycle, Hospitals, Physician Relations, Healthcare Information..., Managed Care, Financial Reporting, Process Improvement, Financial Analysis, Revenue Cycle Management, Access, Team Building, Microsoft Excel, Accounting, Outlook, Microsoft Word, Leadership, Budgets, Meditech, Healthcare Consulting, Accounts Receivable, HIPAA, General Ledger, Variance Analysis, Medicare, Epic Systems, Invoicing, Healthcare Reimbursement, Healthcare Industry, Sarbanes-Oxley Act, Medicaid, GAAP, Physicians, Management, Strategic Planning, Auditing, Analysis

Education
University of Houston, C.T. Bauer College of Business   2007 — 2010
MBA, Business

Louisiana State University and Agricultural and Mechanical College   1989 — 1993
Bachelor of Science, Accounting

Experience
The Association of Dynamics Professionals GP Exam Committee   August 2015 - Present
GP Partner Connections   March 2013 - Present
Mekorma  November 2012 - Present
Great Plains User Group   January 2012 - December 2012
STA-HOME HEALTH AND HOSPICE   January 2011 - November 2011
Sta-home Health & Hospice  January 2005 - December 2010
Sta-home Health & Hospice  August 2003 - December 2004
Blue Cross & Blue Shield of Mississippi   March 1995 - April 2003
Centra Benefit Services   November 1991 - February 1995

Skills
Accounting, Internal Audit, Finance, Great Plains Software, Microsoft Dynamics, Healthcare, Microsoft SQL Server, Financial Reporting, Business Analysis, Business Process, Microsoft Office, Business Process..., Professional Services, Microsoft CRM, Software Implementation, Financials, Business Development, Process Improvement, Financial Analysis, Accounts Payable, Payroll, Budgets, General Ledger, Internal Controls, Management Consulting, FRx, Auditing, Account Reconciliation, Strategic Planning, Public Speaking, GAAP, Sarbanes-Oxley Act, Business Intelligence, ERP, Accounts Receivable, Microsoft Excel, CMA, Microsoft Dynamics GP, ERP Implementations

Education
Mississippi College   1986 — 1989
Bachelor of Business Administration (BBA), Accounting

Experience
EBRG   March 2008 - Present
Blue Cross & Blue Shield of Mississippi   June 1999 - September 2007

Education
Hinds Community College   1997 — 1999
Associates, Marketing Management

Experience
OHL  January 2014 - Present
Fidelity Investments  January 2012 - December 2013
Fuzion Analytics  December 2012 - July 2013
Blue Cross & Blue Shield of Mississippi   January 2011 - February 2012
TCS  January 2003 - March 2009

Skills
Business Intelligence, Data Warehousing, SQL, Microsoft SQL Server, Business Analysis, ETL, DB2, Oracle, Requirements Gathering, Informatica, SDLC, Data Modeling, Databases, Dimensional Modeling, Visio, KPI Dashboards, WebFOCUS, Requirements Analysis, PL/SQL, SSRS

Education
Loughborough University   2003 — 2004
MS, Engineering

Jawaharlal Nehru Technological University   1997 — 2001
Bachelor of Technology (B.Tech.), Mechanical Engineering

Experience
Blue Cross & Blue Shield of Mississippi   January 2015 - Present
Millsaps College  September 2012 - January 2015
James L. Henley, Jr., Standing Chapter 13 Trustee   March 2010 - May 2011
University of Mississippi  July 2008 - May 2009
University of Mississippi  May 2008 - June 2008
Indiana University Bloomington  September 2003 - May 2006
Mississippi State University  May 1999 - July 2003

Skills
Python, C#, Microsoft Excel, SAS, Mathematica, Mathematical Modeling, Data Mining, Stochastic Modeling, @Risk, Quantitative Management, Statistics, Education, Chapter 13 Bankruptcy, Data Analysis, Quantitative Analytics, Business Intelligence, Analytics, SPSS, Datatel, R

Education
Millsaps College   2011 — 2013
MBA, Finance, Quantitative Management, 3.98

Indiana University Bloomington   2003 — 2006
M.A., Mathematics

Mississippi State University   1998 — 2003
B.A., Philosophy and Mathematics

MSMS

Experience
Blue Cross & Blue Shield of Mississippi   April 2012 - Present
Blue Cross & Blue Shield of Mississippi   December 2008 - April 2012
Hederman Brothers Printing   October 2002 - October 2008

Skills
Operating Systems, Network Security, Disaster Recovery, DB2, Visio, Databases, Adobe Creative Suite, IBM Mainframe, StreamWeaver, COBOL, VBA, QuarkXPress, Troubleshooting, IIS, DOC1, Active Directory, Microsoft SQL Server, SQL, SharePoint, Software Documentation, Unix, VMware, CA Top Secret

Education
Mississippi College   2006 — 2008
B.S., Computing and Information Systems, 3.71

Mississippi College   2000 — 2002
B.S., Graphic Design

Experience
Blue Cross & Blue Shield of Mississippi   July 2008 - Present
Carr, Riggs & Ingram, LLC   July 2007 - July 2008
PricewaterhouseCoopers  2003 - 2007

Skills
Leadership, Financial Planning, Problem Solving, Project Management, Financial Accounting, Management, Team Leadership, Financial Reporting, Microsoft Excel, Microsoft Word, PowerPoint, Training, Staff Development

Education
Mississippi State University   1998 — 2003
Master's Degree, Accounting

Experience
Madison County  February 2012 - Present
MS Department of Revenue  January 2011 - February 2012
Mississippi State Tax Commission  2004 - 2010
Blue Cross & Blue Shield of Mississippi   1989 - 1989

Skills
Government, Budgets, Strategic Planning, Public Speaking, Process Improvement, Non-profits, Leadership, Team Building, Data Analysis, Change Management, Program Management, Management, Project Management, Policy, Training, Microsoft Word, Access, Microsoft Excel, Customer Service, Nonprofits, Microsoft Office, Analysis, PowerPoint, Organizational..., Research, Employee Relations, Fundraising, Risk Management, Public Relations, Economic Development, Public Policy, Financial Analysis, Coaching, Project Planning, Auditing, Financial Reporting, Accounting, Finance, Leadership Development

Education
University of Southern Mississippi   1988 — 1990
Bachelor of Business Administration (B.B.A.), Accounting

East Central Community College   1986 — 1987
Associate of Arts (AA), Business Administration and Management, General

Experience
Holmes Community College  December 2011 - Present
Blue Cross & Blue Shield of Mississippi   August 2009 - December 2011
Ivey Mechanical Company  August 2006 - August 2009
Jack Henry and Assoc   January 2006 - August 2006
Cleveland State Bank   July 2002 - December 2005

Skills
Active Directory, Security, Servers, VMware, Technical Support, Microsoft Exchange, IIS, VPN, Software Installation, SharePoint, Computer Hardware, Networking, Analysis, Customer Service, Team Leadership, Disaster Recovery, SQL, Operating Systems, Visio

Education
Delta State University   2002 — 2005
BBA, CIS

Drew High School   1994 — 1998
High School Diploma

Experience
Blue Cross and Blue Shield of MS   February 2013 - Present
BCBSMS   January 2008 - January 2013
Blue Cross & Blue Shield of Mississippi   November 2004 - January 2008
Blue Cross & Blue Shield of Mississippi   June 2002 - November 2004
Blue Cross & Blue Shield of Mississippi   April 2000 - June 2002
DataSoft Technologies  July 1998 - April 2000
IIS info   October 1997 - May 1998

Skills
Business Analysis, SQL, Requirements Analysis, Software Project..., Business Intelligence, SDLC, DB2, Data Warehousing, COBOL, ETL, Software Development, Project Management, Healthcare Information..., Vendor Management, Solution Architecture, Agile Methodologies, Data Strategies, Informatics, IBM Mainframe, Web Applications, Team Management, HIPAA, Data Analysis, SQL DB2, Billing Process, Change Management

Education
Birla Institute of Technology and Science, Pilani   1995 — 1996
Mtech, Mechanical Engineering

Bhimavaram engineering college   1990 — 1994
BTECH, Mechanical

SRKR Engineering College, Bhimavaram   1990 — 1994
BTECH, Mechanical Engineering

Experience
Gathings Insurance Partners   November 2014 - Present
Blue Cross & Blue Shield of Mississippi   June 2011 - October 2014
Blue Cross & Blue Shield of Mississippi   February 2008 - June 2011
Mississippi State University Foundation  August 2006 - November 2007

Skills
Health Insurance, Public Speaking, Data Analysis, Employee Benefits, HIPAA, Microsoft Office, Microsoft Excel, Training, Process Improvement, Insurance, Analysis, Healthcare, Public Relations, Leadership, Team Building, Outlook, Marketing Communications, Communication Skills, Networking, Social Networking, Marketing, Writing, Creative Writing, Report Writing, Access, Fundraising, Coaching, Time Management, Sales

Education
Mississippi State University   2003 — 2007
Bachelor of Arts, Communication with a Focus in Public Relations

Experience
Eagle Pipe and Supply, LLC   2014 - 2015
Ferguson Waterworks #2575   May 2008 - December 2013
Summit Pipe and Supply Company of Mississippi   May 2008 - December 2010
Blue Cross & Blue Shield of Mississippi   August 2004 - May 2008
Haddox Reid Burkes & Calhoun   January 1998 - August 2004

Skills
Analysis, Budgets, Accounts Receivable, Forecasting, QuickBooks, General Ledger, Internal Controls, Internal Audit, Pricing, Microsoft Excel, Financial Accounting, Strategic Planning, Process Improvement, GAAP, Microsoft Office, Customer Service, Contract Negotiation, Purchasing, Sales, Financial Statements, Auditing, CPA, Financial Reporting, Financial Analysis, Accounting

Education
Mississippi State University   1996 — 1997
Master's, Accountancy

Mississippi State University   1993 — 1996
Bachelor's, Accountancy

Experience
Truven Health Analytics  June 2012 - Present
Thomson Reuters  July 2011 - May 2012
OptumInsight  April 2009 - June 2011
Health Information Designs, Inc.   June 2006 - March 2009
EDS  June 1995 - May 2006
Blue Cross & Blue Shield of Mississippi   January 1989 - June 1995

Skills
SDLC, Business Intelligence, Mainframe, Unix, Cognos, Business Objects, SQL, Medicaid, HIPAA, ETL, COBOL, CICS, Data Analysis, Requirements Gathering, Oracle, Process Improvement, Software Documentation, Data Warehousing, Business Requirements, Testing, Requirements Analysis, Systems Analysis, Visio, Software Project..., Business Analysis, Analysis, Databases, DB2, SharePoint, Integration, CRM, Enterprise Architecture, User Acceptance Testing, Business Process, JCL, Software Development, PL/SQL, Agile Methodologies, IT Strategy, SOA, Database Design, Solution Architecture, Vendor Management, Managing Technical...

Education
Jackson State University   1983 — 1988
BS, Computer Science

Experience
US Army  August 2002 - Present
Health Management Associates, Inc.   December 2000 - August 2002
State of Mississippi -Office of the Governor-Division of Medicaid  November 1998 - December 2000
EDS Group  April 1994 - October 1998
Blue Cross & Blue Shield of Mississippi   November 1997 - March 1998

Skills
Program Management, Leadership, Budgets, Military, Operations Management, Management

Education
TUI University   2002 — 2004
MBA, Concentration in Healthcare Management

Mississippi Valley State University   1985 — 1988
BS, Accounting

Experience
Blue Cross & Blue Shield of Mississippi   September 1997 - September 1998
Brown-Forman  1990 - 1997
Comsat International  1984 - 1988
Riggs National Bank  1983 - 1984
CDSI  1980 - 1983
Lord & Taylor  1979 - 1980

Skills
Public Speaking, Strategic Planning, Marketing Strategy, Team Building, Marketing, Change Management, Process Improvement, Leadership Development, Public Relations, Business Process..., Microsoft Office, Management Consulting, IT Strategy, Performance Management, Nonprofits, Strategy, Marketing Communications, Event Planning, Fundraising, Employee Relations

Education
Miami University   1988 — 1990
Master of Business Administration (MBA), Organizational Behavior/Finance

Indiana University Bloomington   1975 — 1979
Bachelor's degree, Economics

Macalester College   1973 — 1974

Experience
HCSC Company (Blue Cross& Blue Shield of Texas)   July 2001 - Present
HCSC  February 2003 - January 2011
Blue Cross & Blue Shield of Mississippi   January 1999 - March 2001

Skills
Customer Service, Teamwork, Quality Assurance, Problem Solving, Team Building, Documentation, Customer Relations, Microsoft Office, Databases, Visio, Software Documentation

Education
Jackson State University   1994 — 1999
Bachelor's Degree, Marketing

Clark Atlanta University   1993 — 1994

Experience
Southern Farm Bureau  December 2004 - Present
Blue Cross & Blue Shield of Mississippi   June 2000 - December 2004

Skills
Insurance, Health Insurance, Benefits Administration

Education
Belhaven University   2010 — 2012
Master of Business Administration (MBA)

Belhaven University   2006 — 2008
Bachelor of Science, Health Care Administration

Experience
VA Medical Center  October 2010 - Present
Blue Cross & Blue Shield of Mississippi   October 2007 - October 2010
Baptist Health System  January 2006 - August 2007

Education
Mississippi College   1997 — 1999
BSN, Nursing

Hinds Community College   1995 — 1997
Associates in Arts, Pre-Nursing

Experience
Blue Cross & Blue Shield of Mississippi   2009 - 2011
Blue Cross & Blue Shield of Mississippi   2005 - 2009
Blue Cross & Blue Shield of Mississippi, dba Trispan Health Services   1999 - 2004

Skills
Insurance, HIPAA, Health Insurance, Claim, Healthcare Audit &..., Project Management, Medicaid, Managed Care, Medicare, Healthcare Fraud..., Utilization Management, Case Managment, Health Policy, Healthcare Industry, Claims Resolution, Provider Relations, Long-term Care, PPO, HMO, Revenue Cycle, Claims Management, Employee Benefits, Network Development, Medicare Part D, Credentialing, Healthcare Consulting, Healthcare, Case Management, Team Building

Education
Belhaven University
BAchelor Business Administration, Business

Mississippi College
Master Business Administration, Business

Experience
Blue Cross & Blue Shield of Mississippi   March 2012 - Present

Education
Motilal Nehru National Institute Of Technology   1997 — 2001
Bachelor of Engineering (B.E.), Electronics Engineering

Experience
Pioneer Health Services  March 2015 - Present
Pioneer Health Services  October 2014 - Present
Blue Cross & Blue Shield of Mississippi   July 2013 - October 2014
The Pointe at MSU   August 2010 - July 2013

Skills
Microsoft Excel, Sales, Marketing, Customer Service, Microsoft Office, Project Management, Data Analysis, Social Media, Data Entry

Education
Mississippi State University   2009 — 2013
Bachelor of Business Administration (B.B.A.), Finance, General

Experience
Starmount Life Insurance  February 2013 - Present
Surgical Specialty Center of Baton Rouge  June 2010 - February 2013
Blue Cross & Blue Shield of Mississippi   December 2005 - May 2010

Education
Millsaps College   1999 — 2003
Bachelor’s Degree

St. Joseph's Academy   1995 — 1999