Experience
Pieper Electric  December 2011 - Present
Faith Technologies  June 2006 - August 2011
CC&N  January 2001 - June 2006
CC&N  October 1996 - December 2000
CC&N  April 1992 - October 1996
CC&N  August 1989 - April 1992
Miken, Inc.   August 1982 - April 1988
National Telecom Milwaukee   1978 - 1979

Skills
VoIP, Data Center, Telecommunications, Cabling, Licensing, Sales Engineering, Wireless, Fiber Optics, Structured Cabling, Fiber Optic Networks, Wireless Networking, Solution Selling, Communication Systems..., Process Improvement, IP Networking, Business Development, Avaya, IP, Troubleshooting, Sales, Project Management, Optical Fiber, CCTV, Cisco Technologies, Strategic Planning, Integration, Management, Networking, WAN, Software Installation, LAN-WAN, CRM

Education
Milwaukee School of Engineering   1976 — 1979
ABS-EE (Almost Bachelor of Science - ECET), Electrical, Electronics and Communications Engineering

Milwaukee Technical High School   1971 — 1975
Technical Diploma, Electronics, Graduated with a 3.2 average in a 4 maximum scale

Experience
Storage Battery Systems, LLC   July 2014 - Present
Zund America   June 2012 - April 2014
QuadTech  September 2004 - July 2012
REGENCO  October 2001 - August 2003
Edstrom Industries  May 1999 - September 2001
CC&N  March 1996 - August 1998

Skills
Field Service, Troubleshooting, Test Equipment, Electronics Repair, Electronics, Automation, Testing, Electrical..., Manufacturing, Printers, PLC, Electro-mechanical, Variable Frequency..., Industrial Control, Robotics, Lean Manufacturing, Process Improvement, Electrical Engineering, Computer Hardware, Pneumatics, HMIs, Electricians, Field Service..., PLC Ladder Logic, Equipment Installation, Electricity, Preventive Maintenance, Human Machine Interface, Windows, Inkjet, Electrical Controls, PLC Allen Bradley, Cross-functional Team..., Oscilloscope, Computer Repair, Color Management, Microsoft Office, PC building, CAD/CAM, UPS Systems, Battery Management..., Battery Charger, Data Collection, CAN bus

Education
ITT Technical Institute-Greenfield   1994 — 1996
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician

Milwaukee Area Technical College   1990 — 1992
Electrical and Electronics Engineering

Experience
Cal X Stars   May 2015 - Present
American Health Journal   August 2014 - Present
Capital Market Relations   November 2001 - Present
Pacific Consulting   January 1998 - October 2001
Mentor Networks   January 1996 - December 1997
CCN   January 1995 - November 1997

Skills
Start-up Ventures, Investor Relations, Venture Capital, Media Relations, Capital Markets, Corporate Communications, Business Development, IPO, Investments, Corporate Development, Public Relations, Entrepreneurship, Start-ups, Executive Management, Mergers & Acquisitions, Private Placements, Private Equity, Funding, Angel Investing, Press Releases, Emerging Markets, Capital, Strategic Partnerships, Joint Ventures, Capital Raising, Strategy, Due Diligence, M&A experience, Alternative Investments, Investment Banking

Education
University of California, Irvine
National Investor Relations Institute

Experience
Review Med  January 2013 - Present
UniMedDirect   August 2010 - January 2013
MES Solutions  July 2009 - July 2010
DCRX   2006 - 2008
CCN   1997 - 2001
GENEX Services, Inc.   December 1989 - 1995

Skills
Claim, Managed Care, Sales Management, Workers Compensation, Insurance, Healthcare, Claims Management, Negotiation, Leadership, Liability, Property & Casualty..., Disability Insurance, Sales, Employee Benefits, Management, Selling, Sales Operations, Contract Negotiation, Account Management, Strategic Planning, Business Development, Legal Liability, Team Building, Casualty, Risk Management, Medicare, Process Improvement, Program Management, Commercial Insurance, Health Insurance, New Business Development, Brokers

Education
Texas A&M University-Commerce   1985 — 1988
Bachelor of Business Administration (BBA), HR

Experience
West Corporation  October 2014 - Present
West Corporation  2014 - 2015
West Corporation  2014 - 2015
St John's Health Systems   December 2009 - May 2012
Interline Brands  March 2008 - February 2009
Business Marketer's Group-Handiman Marine   July 2006 - November 2007
CC&N  November 2004 - July 2006
Marsh Electronics, Inc.   August 1996 - September 1999
Badger Bank SSB   June 1991 - February 1996

Skills
Inventory Management, Process Improvement, Purchasing, Microsoft Excel, Teamwork, Inventory Control, Training, Process Scheduler, Customer Service, PowerPoint, Retail, Microsoft Office, Quality Assurance, Sales, Negotiation, Manufacturing, Project Planning, Team Building, Leadership, Coaching, Customer Satisfaction

Education
Tulsa Community College   2012 — 2012
Certification, Pharmacy Technician/Assistant

University of Wisconsin-La Crosse   1986 — 1988
BS, Geography/Urban Planning

University of Wisconsin
Bachelor of Science

University of Wisconsin-Stevens Point

Experience
Examiner.com  June 2012 - Present
Examiner.com  January 2010 - Present
University of Utah, Huntsman Cancer Hospital   January 2010 - Present
United First Financial  July 2007 - September 2008
Deer Valley Resort  January 2000 - January 2007
CCN   January 1998 - January 1999
Intermountain Spine Institute   January 1997 - January 1998
MountainLand Rehabilitation/Physical Therapy   January 1994 - January 1997
Trumper Communications  1996 - 1997

Skills
PowerPoint, Purchasing, Administration, Newsletters, Event Planning, Writing, Customer Service, Excel, Word, Budgeting, Microsoft Office, Problem Solving, Editing, Social Media Marketing, Blogging, English, SEO, Leadership, Microsoft Word, Training, Microsoft Excel, Team Building, Budgets, Outlook, Time Management, Access, Data Entry

Education
American InterContinental University   2005 — 2006
Associates, Business Administration

Westminster College   1995 — 1997
Pre-Med

Utah College of Massage Therapy Inc-Salt Lake City   1995 — 1996
Massage Therapy

Experience
Sharp Packaging Systems  March 2014 - Present
Advanced Disposal  July 2010 - February 2014
The Zizzo Group   August 2009 - December 2009
CC&N  June 2009 - August 2009
Marquette University  August 2008 - May 2009

Skills
Waste Management, Recycling, Waste, Solid Waste, Sustainability, Contract Negotiation, Contract Management, Environmental Compliance, Environmental Consulting, Salesforce.com, Customer Service, Customer Relations, Account Management, Media Relations, Public Relations, Social Media, Strategic Planning

Education
Marquette University   2006 — 2010
BA, Corporate Communications and Marketing

St. Xavier High School

Experience
AAEC * American Alliance for Elder Care   June 2013 - Present
ApexCare  April 2011 - June 2013
CCN   January 2010 - April 2011
SF  October 2005 - December 2009

Skills
Home Care, Healthcare, Sales, Healthcare Management, Psychology, Negotiation, Long-term Care, Microsoft Office, Customer Service, Wellness, Case Managment, Treatment, Elder Care, Nonprofits, Hospitals, Certified Case Manager, Mental Health, Training, Managed Care, Social Services, Community Outreach, Medicaid, Medicare, Time Management, Public Speaking, Mental Health Counseling, Program Development, Crisis Intervention, Group Therapy, Therapists, Team Building, Psychotherapy, Counseling Psychology, Career Counseling, Event Planning, Technology Needs..., Resume Writing, Seniors, Leadership Development, Long Term Care Insurance, Supervisory Skills, Career Development, Case Management, Job Fairs

Education
University of Vermont   1996 — 2000

MassMutual
Special Care Planner, Finance

Nauset Regional High School

School for International Training
TESOL Certification, Education

Experience
CC&N  September 2014 - Present

Skills
Project Management, Management, Leadership, ITIL, IT Service Management, CRM, Team Management, Vendor Management, Business Process, International Project..., Customer Service, Recruiting, Change Management, Process Improvement, Infrastructure, Service Delivery, Training, People Management, Strategy, SLA, Project Delivery, Customer Satisfaction, Software Documentation, Customer Relations

Education
Leeds Beckett University   2003 — 2004
MBA, HR

Bharatiya Vidya Bhavans   1998 — 2001
B.Sc, Science

Osmania University   1998 — 2001
Bsc, IT & Electronics

Experience
Concurrency, Inc.   January 2013 - Present
Concurrency, Inc.   January 2012 - December 2012
Concurrency, Inc.   March 2009 - December 2011
Concurrency, Inc.   March 2007 - March 2009
CC&N  2005 - 2007

Skills
Lync Server 2010, Microsoft Technologies, Unified Communications, Lync, Active Directory, Unified Messaging, Office 365, Exchange 2010/2007/2003, Microsoft Exchange, Hyper-V, Virtualization, VMware ESX, Windows 7, Cloud Computing, DNS, Powershell, Windows Server, Group Policy, Infrastructure, Integration, Server Architecture, System Deployment, Networking, VMware, CRM, SharePoint, Cisco Technologies, Data Center, Microsoft Certified...

Education
Boston College   1998 — 2002
Bachelor of Arts, Communications, Music

Experience
Airgas  October 2014 - Present
Airgas  November 2011 - Present
CC&N  May 2011 - August 2011
CC&N  January 2010 - August 2011
Kondex Corporation  September 2009 - December 2009
Colorbok  June 2005 - February 2008
Colorbok  September 2003 - June 2005
Antenna Star   September 2002 - August 2003

Skills
Microsoft Excel, SAP, Maxwell, Great Plains Software, Multi-line Phone, Outlook, QuickBooks, Accounts rece, Accounts Payable, Office Management, Quote Preparation, Ariba, Eclipse, Oracle, Financial Analysis, Fax over IP, Fax, Monarch Pro

Education
Baker College of Jackson   2008 — 2009
Associate's degree, Business Administration and Management, General

Experience
Blue Wave Communications   September 2013 - Present
Contract Services, Inc.   March 2006 - July 2013
CC&N  March 2003 - March 2006
Optek Communications   April 1998 - March 2003
Northwest Technologies Group, Inc   October 1994 - April 1998
United States Military  December 1983 - September 1994

Skills
Cabling, Telecommunications, Wireless, Data Center, Fiber Optics, CCTV, Integration, Troubleshooting, Project Management, Process Improvement, Team Building, Team Leadership, Optical Fiber, Cross-functional Team..., Vendor Management, Hardware, Management, Operations Management, Security, Computer Hardware, Networking, Avaya, Project Planning, Software Installation, Avaya Technologies

Education
University of Wisconsin-Platteville   2012 — 2014
Master's degree, Project Management

University of Wisconsin-Oshkosh   2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Leadership and Organizational Studies

University of Phoenix   1992 — 1993
Associate of Arts (A.A.), Electronic Technology

Hawaii Pacific University   1990 — 1993
Associate of Science (A.S.), Computer Science

Experience
Rancho Buena Vista High School  July 2015 - Present
CT3 Bow Ties   May 2012 - Present
Grand Canyon University  August 2014 - July 2015
City of Coronado  May 2011 - June 2015
Point Loma Nazarene University  August 2013 - August 2014
King Chavez High School   November 2012 - June 2013
King Chavez High School   September 2011 - June 2013
Point Loma Nazarene University  December 2011 - May 2012
CCN   December 2010 - September 2011
I.E.S. Ipagro   October 2009 - May 2010

Skills
Spanish, Computer Literate, Web Design, French, Fashion Design, Class B CDL, Fundraising, Event Planning, Community Outreach, Psychology, Higher Education, Youth Mentoring, Customer Service, Public Speaking, Coaching, Curriculum Development, Curriculum Design, Educational Leadership, Microsoft Office, Program Development, Program Management, Social Networking, Staff Development, Nonprofits, Research, Teaching, Student Affairs, Psychotherapy, Tutoring

Education
Azusa Pacific University   2013 — 2015
Master of Education (M.Ed.), Counselor Education/School Counseling and Guidance Services, K-12

Point Loma Nazarene University   2010 — 2012
BA, Christian Ministries

MiraCosta College   2008 — 2010

San Diego Christian College   2007 — 2008
Christian Ministry

Experience
Johnson Controls  January 2011 - Present
Christina Oblak   January 2006 - January 2011
Kohl's Department Stores  June 2010 - July 2010
Mental Health Association  October 2009 - April 2010
Encore Nationwide  January 2003 - December 2009
Ruekert/Mielke  January 2009 - September 2009
CC&N  February 2005 - February 2007

Skills
Digital Marketing, Marketing Strategy, Online Marketing, Event Planning, Search Marketing, SEO, Project Management, Content Strategy, Advertising, Graphic Design, Newsletters, Marketing Research, Email Marketing, Web Design, CMS, Adobe Creative Suite, Market Planning, Fundraising, Email Management, Direct Mail, Brand Management, Digital Strategy, SEM, Analytics, PPC, Brand Development, Web Analytics, Content Management

Education
Alverno College   2011 — 2013
Master of Arts (M.A.), Organizational Leadership and Deveopment

Alverno College   2007 — 2010
Bachelor of Applied Science (B.A.Sc.), Marketing/Marketing Management, General

Waukesha County Technical College   2004 — 2007
Associate of Arts and Sciences (A.A.S.), Graphic Design

Experience
ATI Forged Products  July 2015 - Present
DruTech Consulting   March 2010 - Present
Helgesen Industries  September 2013 - July 2015
Midwest Legal and eData Services, Inc (formerly Midwest Paralegal Services)   November 2010 - September 2013
Stratus Technology Services  May 2010 - November 2010
Robert Half Technology  December 2009 - February 2010
CC&N  June 2009 - August 2009
WorkWise, Inc.   December 2001 - May 2009
Frontstep  1999 - 2001
Symix  1997 - 2001

Skills
SAN, Active Directory, Servers, Citrix, NAS, VMware, Windows, SQL Server, VMS, ERP, Hardware, SMB, PIX, HP, Windows Server, Windows Server 2003, Operating Systems, DNS, Database Administration, Virtualization, XP, iSCSI, Citrix Metaframe, Windows Server 2008, HP LeftHand SAN, Office365, TCM, SyteLine, Progress, Microsoft SQL Server, Mapics, Disaster Recovery, VMware ESX, Troubleshooting, Unix, System Administration, DHCP, Firewalls, Windows 7, Cisco Technologies, Networking, Business Process, Network Administration, Microsoft Exchange, Vendor Management, Office 365, Switches, Storage, Storage Area Networks

Education
Marquette University   1981 — 1985
Bachelor, Computer Science

Milwaukee Trade & Technical High School   1977 — 1981
Pre-Engineering

St. Barbara Grade School   1973 — 1977

Experience
AB  April 2015 - Present
Hedgehog Development  August 2013 - November 2013
FragranceNet.com  February 2012 - August 2013
Empire Staffing Group   August 2011 - January 2012
Best of The Web   September 2010 - December 2010
CSC  February 2010 - July 2010
Chyron  2008 - 2009
Career Direction   July 2007 - September 2007
CCN   June 2006 - May 2007

Skills
C#, C++, ASP.NET, ASP.NET MVC, JavaScript, jQuery, jQuery UI, HTML5, CSS3, C, MySQL, .NET, Microsoft SQL Server, Linux, SQL, XML, Visual Studio, Java, HTML, CSS, Software Development, Web Applications

Education
Hofstra University   2004 — 2009
Master's Degree, Computer Science

Molloy College   2000 — 2004
Bachelor's Degree, Computer Science

Experience
Ambre Associates, LLC   January 1996 - Present
Wisconsin Psychoanalytic Institute   October 2012 - Present
Northwestern University  September 2010 - Present
Collaborative Law Institute of Illinois  2011 - Present
CCN   January 2001 - Present
Youth & Family Counselling   January 1992 - January 2005
Youth & Family Counseling of Libertyville   January 1992 - January 1993
St. Joseph's Hospital   January 1991 - January 1992
IBM  January 1988 - January 1991

Skills
Group Therapy, Counselling, Mediation, Psychoanalysis, Crisis Management, Teaching, Clinical Supervision, Adolescents, Clinical, Life Transitions, Couples, Adults, Mental Health, Crisis Intervention, Treatment, Stress Management, Psychotherapy, Stress, Family Therapy, Psychology, Counseling, Groups, Play Therapy, Self-esteem, Public Speaking, Supervisory Skills, Anger Management, Crisis, Social Services, Working With Children, Parents, Mental Health Counseling, Adolescent Issues, Intervention, Young Adults, Stress Reduction, Parenting Issues, Grief Counseling, Social Skills, Crisis Counseling, Mindfulness, Behavioral Health, Interventions, CBT, Clinical Research, Child Development, Conflict Resolution, Program Development, Therapists, Google Groups

Education
Wisconsin Psychoanalytic Institute   2006 — 2012
Certificate in Psychoanalysis, Adult Psychoanalysis

Loyola University Chicago   1991 — 1993
MSW, Clinical Social Work

Northwestern University   1985 — 1989
BS, Engineering

Experience
Xerox  January 2014 - Present
Anthem  May 2013 - January 2014
Ancillary Care Services  June 2012 - February 2013
Impairment Resources LLC.   2011 - 2012
Fiserv Insurance - P2P Link   August 2008 - January 2009
Fiserv Insurance - P2P Link   February 2008 - August 2008
First Health  June 2003 - April 2005
First Health  May 2001 - June 2003
CCN   December 2000 - May 2001
CCN   June 1998 - December 2000

Skills
Account Management, Business Process..., Workers Compensation, CRM, Management, Strategy, Training, Recruiting, New Business Development, Project Management, Sales, Sales Management, Negotiation, Insurance, Forecasting, Health Insurance, Contract Management, Product Marketing, Product Development, Claim, Risk Management, Employee Benefits, Managed Care, Claims Management, Process Improvement

Education
San Diego State University-California State University   1992 — 1997
BS, Finance

Experience
Bonded Transportation Solutions   March 2013 - Present
Home Depot  April 2012 - August 2012
The Home Depot  2012 - 2012
Staff Electric   January 2007 - February 2009
Dnesco Electric   March 2005 - February 2007
CC&N  March 2001 - March 2005
SBC  November 1970 - March 2001

Skills
Hardware, Software Installation, Telecommunications, VoIP, Testing, Wireless, CCNA, Optical Fiber, HP, Troubleshooting, Computer Hardware

Education
Concordia University   1989 — 1992
Bachelor of Arts, Management/Communications; Electronics and Telecommunications Electronics

Waukesha County Technical College   1987 — 1992
2 Associate Degrees, Mainly Telecommunications

U.S. Army   1967 — 1970
Sgt.E5, I qualified for Special Forces, Tanks

Cudahy High School   1962 — 1966
My Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
City of San Diego  August 2008 - Present
San Diego Data Processing Corporation  May 2000 - July 2008
LPL Financial  January 1999 - May 2000
CCN   1997 - 1999

Skills
Business Intelligence, Lean Six Sigma for IT, Public sector..., Enterprise Architecture, Business Process, Software Project..., Vendor Management, Integration, CRM, Management, Process Improvement, SAP, Project Planning, ERP, SharePoint, Strategy, Leadership, Enterprise Software, Outsourcing, SDLC, Software Development

Education
UCSD
Computer Science

San Diego State University-California State University
MBA work

National University
BS, Business

Hilltop High School

Experience
CC&N  January 2010 - Present
Kondex Corporation  September 2009 - December 2009
Jackson Area Chamber of Commerce  May 2009 - June 2009
Colorbok  August 2003 - February 2008

Skills
MS Office Suite, Microsoft CRM, Great Plains Software, Organizational..., Establish and implement..., Maxwell, Monarch

Education
Baker College Business and Corporate Services   2008 — 2009
Associate, Business Management

Baker College Business and Corporate Services   2002 — 2003
Medical Classes, Medical

Experience
Schneider National  June 2014 - Present
Northwestern Mutual  August 2012 - May 2014
CC&N  May 2011 - January 2012
GE Healthcare / Compucom   January 2010 - May 2011
NBC Universal / Compucom   January 2009 - January 2010
TAB Products CO LLC  August 2003 - August 2007
Metavante Corporation  December 2002 - August 2003
Mercury Marine/Addecco   July 2002 - December 2002
Firstar Information Services   November 2000 - February 2001
TIC Enterprises LLC  July 2000 - November 2000

Skills
Troubleshooting, Vendor Management, Process Improvement, Disaster Recovery, Project Management, Visio, Networking, Team Leadership, Microsoft Office, Data Center, Windows, Software Documentation, ITIL, SharePoint, Customer Service, Technical Support, Program Management, Business Analysis, Account Management, Active Directory, System Administration, Servers, DNS, VPN, Security, Windows 7, Call Centers, Windows Server, Citrix, Software Installation, VMware, Incident Management, Integration, Hardware, Laptops, Help Desk Support, IT Service Management, System Deployment, Infrastructure, Microsoft Exchange, Enterprise Software, DHCP, Management, Information Technology, Telecommunications, Training, IT Management, Windows XP, IT Operations

Education
University of Stout   2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

University of Wisconsin-Stout   2013 — 2015
Bachelor's degree, Management, 3.32

University of Wisconsin-Milwaukee   2012 — 2013
Bachelor's degree, Psychology, 99

Marquette University   1998 — 1998
HTML, Web Page, Digital/Multimedia and Information Resources Design

Waukesha County Technical College   1992 — 1994
Associate Degree, Marketing

Experience
GE Healthcare  April 2015 - Present
GE Healthcare  February 2014 - April 2015
GE Healthcare  June 2011 - February 2014
GE Healthcare  November 2009 - June 2011
Ashley Furniture  2003 - 2004
CC&N  1996 - 2003

Skills
ITIL v3 Foundations..., Incident Management, Problem Management, Incident Handling, IT Service Management, Service Delivery, IT Operations, Service Desk, ITIL, Change Management, Business Process..., Visio, IT Management, Troubleshooting, ITIL Certified, Help Desk Support, Disaster Recovery, Incident Investigation, Incident Response, Major Incident..., Incident Reporting, Critical Incident..., Project Management, Project Planning, Service Level Agreements, Quality Assurance, KEDB, Network Administration, Large Systems..., Server Support, Configuration Management, Software Configuration..., Computer Security, Network Security, Change Orders, IT Strategy, IT Solutions, Team Management, Team Leadership, Staff Management, Staff Retention, Technical Training, Employee Training, Desktop Application..., Desktop Support..., Escalation Resolution, Process Improvement, Hiring Employees, Performance Management, Infrastructure

Education
Western Governors University   2013 — 2017
Bachelor of Science, Business, Information Technology Management

Dover Business College   1992 — 1994
Computer Electronics Technician, Information Technology

Experience
Meridian IT Inc.  December 2008 - Present
Berbee/CDW   March 2005 - December 2008
SBC  August 2003 - February 2005
CC&N  January 2001 - July 2003
Anixter  March 1986 - December 2000

Skills
VMware, Unified Communications, SaaS, Cloud Computing, Account Management, Solution Selling, Sales, VoIP

Education
Southern Illinois University
Bachelors, Exercise Physiology

Experience
Americold Logistics, LLC.   March 2014 - Present
C Town Super Market  September 2012 - March 2014
Grupo Indarte, S.A.   June 2008 - June 2012
Grupo Indarte, S.A.   June 2008 - June 2012
CCN   January 2008 - June 2008
Covidien  March 2001 - September 2007

Skills
Diseño Gráfico, Compras Nacionales e..., Distribución y..., Windows, Adobe Creative Suite, Office 2010, SketchUp, Microsoft Office, Microsoft Excel, Photoshop, Microsoft Word, PowerPoint, Outlook, Customer Service, Windows 7, HTML, Windows Server, Active Directory, Access, Adobe Acrobat, Mac OS X, Project Management, XP, Gestión de proyectos, Logística, Microsoft Outlook, Mejora continua, Microsoft Windows, Seis Sigma, Negociación, Servicio de atención al..., Análisis de causa raíz, Lean manufacturing, Kaizen, Microsoft PowerPoint, Mejora de procesos

Education
Canadian American Institute   2010 — 2012
Ingles Avanzado

Universidad Autónoma de Santo Domingo   2002 — 2009
Licenciatura en Sistemas, Licenciatura en Sistemas, 83.5 Prom

Experience
Berkshire Hathaway Home Services California Realty  March 2011 - Present
CCN   October 2005 - June 2011
Keller Williams Realty  December 2009 - March 2011
Foundation for Personal Finance Education   December 2009 - August 2010
Baxter  October 2003 - October 2005
Aon  September 2002 - July 2003
Universal Studios  August 2001 - April 2002
Alcatel  August 2000 - April 2001
Hughes Electronics  November 1998 - August 2000

Skills
Real Estate Transactions, Management, Sales, Buyer's Agent, First Time Home Buyers, Residential Homes, Contract Negotiation, Relocation Buyers, Referrals, Negotiating, Buyer Representation, Seller's, Employee Benefits, Human Resources, Employee Relations, Benefits Administration, HRIS, Recruiting, Onboarding, PeopleSoft, Program Management

Education
University of California, Santa Barbara   2005 — 2007
Human Resources Management, Human Resources Management

California State University-Northridge   1995 — 1997
B.A., English Literature

College of the Canyons   1992 — 1995
A.A., Social Sciences

Canyon High School   1988 — 1991
Diploma, Sociology

Experience
StoneRiver  September 2003 - Present
InsureWorx  April 2000 - September 2003
Information Engineering  September 1999 - April 2000
Information Engineering  January 1997 - September 1999
Information Engineering  October 1992 - January 1997
Centel Corporation  July 1992 - October 1992
IBM Global Services (Boulder, CO)   October 1991 - July 1992
National Westminster Bank (London, UK)   March 1991 - June 1991
IBM Global Services (Warwick, UK)   October 1989 - December 1990
CCN   August 1988 - October 1989

Skills
DB2, ETL, Dimensional Modeling, Data Warehousing, Database Design, PL/SQL, PowerDesigner, Kimball Methodology, Agile Methodologies, Unix, Cognos 10.1, Cognos Transformer 10.1, Cognos Framework..., Pentaho Data..., Cognos, Cognos ReportNet, Data Modeling, Data Analysis, Business Intelligence, Oracle 11g, Cognos Report Studio..., Oracle, Databases, Pentaho, Software Development, SDLC, COBOL, Business Analysis, Mainframe, Microsoft SQL Server, JCL, CICS, Testing

Education
Staffordshire University   1982 — 1985
BS, Computer Science

Experience
STARS (Scottsdale Training & Rehabilitation Services)   September 2015 - Present
AmeriCorps  September 2015 - Present
GoDaddy  August 2013 - June 2015
Arizona State University  August 2012 - December 2012
CCBill  2012 - 2012
Arizona State University  August 2011 - December 2011
CCN   June 2009 - July 2010

Skills
Social Media, Training, Customer Service, Data Entry, Technical Support, Sales, Leadership, Social Media Marketing, Public Speaking, Conflict Resolution, Management, Marketing, Customer Satisfaction, Team Building, Microsoft Office, Call Centers, E-commerce, Performance Improvement, Organizational Behavior, Secretarial Skills, CRM, Social Networking, Research

Education
Arizona State University   2014 — 2016
Certificate in Applied Business Data Analytics

Arizona State University   2010 — 2013
Bachelor of Science (B.S.), Psychology

Mesa Community College   2008 — 2010
Psychology

Experience
The Bon Ton Stores Inc.  September 2014 - Present
Marquette Student Media Advertising and Marketing   May 2013 - May 2014
Nordstrom  May 2011 - May 2014
Marquette-ing Club: Student Marketing Organization   November 2012 - December 2013
CC&N  May 2013 - August 2013
Dean's Council- Marquette University   February 2012 - February 2013
Marquette-ing Club, Marquette University   May 2011 - November 2012
Merrill Lynch  June 2012 - August 2012
Marquette University Office of Disability   January 2012 - May 2012
Nordstrom  April 2008 - April 2010

Skills
Sales, Customer Service, Social Media, Social Media Marketing, Fundraising, Facebook, Leadership, Marketing, Product Knowledge, Management, Time Management, Strategic Planning, Retail, Recruiting, Integrated Marketing, Merchandising, Social Networking, Event Planning, PowerPoint, Adobe Creative Suite, Advertising, Marketing Research, Microsoft Office, Public Speaking, Marketing Communications, Public Relations, Email Marketing, Event Management

Education
Marquette University   2010 — 2014
Bachelor of Science, Business Administration; Marketing and Advertising

Loyola Academy   2006 — 2010

Experience
Aurora Health Care  June 2015 - Present
ClearPath Connections   August 2013 - June 2015
CableCom, LLC  February 2012 - May 2013
CableCom, LLC  December 2010 - March 2012
DRS Technologies, Inc.   2009 - 2010
CC&N  November 2005 - March 2009
Fortress Solutions  March 2004 - November 2005
Digital Networking Group, LLC   2003 - 2004
Allied Technologies LLC   2002 - 2003
Convergent Solutions  1999 - 2002

Skills
Project Management, CCTV, Physical Security, Access Control, Fire Protection, Account Management, Operations Management, Telecommunications, Data Infrastructure, Microsoft Office, Sales Support, Network Engineering, People Management, IP Networking, Cabling, Telephony, Wireless, VoIP, Fiber Optics, Data Center, Troubleshooting, Customer Relations, Integration, Optical Fiber, Electronics, Visio, Customer Service, Management, Project Estimation, Quantity Take-offs, Accubid, Blueprint Reading, BICSI, Inside Plant, Budgets, Network Security, WAN, Software Installation, T1, Low Voltage, LAN-WAN, Network Design, Unified Communications, TCP/IP, Sales Operations, Switches, Cisco Technologies, Testing, Wireless Networking, Ethernet

Education
Concordia University-Wisconsin   2001 — 2003
Bachelor, Business Communications

ITT Technical Institute   1993 — 1995
Associates, Electronic Engineering

Madison High School   1989 — 1993
Diploma, Electronic Engineering

Glen Hills   1986 — 1986

Experience
Gilchrist Hospice Care  June 2013 - Present
The George Washington University Hospital  November 2012 - June 2013
GWU Hospital  August 2011 - November 2012
CCN   March 2010 - August 2011
Chesapeake Registry   December 2006 - March 2010
Dimensions Healthcare System  2002 - 2004

Skills
Nurses, Team Building, Recruitment/Retention, Healthcare Staffing, Nursing Administration, Staff Education, Clinical Management, Organizational..., Peer Counseling, Customer Relations, Employee Relations, Emergency Room, Medical/Surgical, Nursery, NICU, Innovation, Critical Thinking, Highly Adaptable, Self-driven, People-oriented, Perceptive, Service Minded, KPI, Dashboard, Business Metrics, Culture Change, Strategic Planning, Hospitals, Change Management, Microsoft Office, Coaching, Customer Service, Process Improvement, Public Speaking, Problem Solving, Organizational..., Social Media, Public Relations, Leadership Development, Performance Management, Hiring, Mentoring, Interviewing, Talent Acquisition, Non-profits, Onboarding, Employee Engagement, Conflict Resolution, Business Strategy, Nursing

Education
University of Maryland University College   2007 — 2010
Master's degree, Non-Profit/Public/Organizational Management

Saint Peters College   1981 — 1985
Bachelor's degree, Health/Health Care Administration/Management

Experience
Saul Ewing LLP  September 2013 - Present
Job Works Inc   March 2013 - September 2013
CCN   July 2011 - October 2012
Philadelphia Workforce Development Corporation  July 2005 - August 2010

Skills
Job Coaching, Screening Resumes, Recruiting, Resume Writing, Copy Editing, Editing, Fact-checking, Proofreading, Freelance Writing, Creative Writing, Blogging, Feature Articles, Short Stories, Journalism, Web Content, Non-fiction, Fiction Writing, Interviews, AP Style, Newsletters

Education
Temple University   2007 — 2011
Bachelor of Arts (BA), Communication, Journalism, and Related Programs

Experience
Level 3 Communications  November 2014 - Present
tw telecom  March 2007 - November 2014
CC&N  August 2005 - March 2007
TDS Metrocom  March 2003 - August 2005
AT&T  March 1997 - 2003

Skills
Co-location, Telecommunications, Solution Selling, VoIP, MPLS, Managed Services, Telephony, Unified Communications, Direct Sales, Wireless, Vendor Management, Cloud Computing, Metro Ethernet, Cisco Technologies, Ethernet, B2B, SIP Trunking, Sales, Sales Engineering, Selling, Salesforce.com, Strategic Partnerships, IP, Call Centers, SaaS, Broadband, Professional Services, Cellular Communications, Mobile Devices, T1, Channel Partners, LAN-WAN, Networking, Sales Process, WAN, Avaya, DWDM, Fiber Optics, Internet Services, Enterprise Software, Account Management, Optical Fiber, Network Design, SIP, Hosted Services, Data Center, TDM, Video Conferencing, Cabling, Long Distance

Education
Auburn University   1983 — 1990
Bachelor’s Degree, International Business

Experience
NBTY  May 2012 - Present
Team 91 Lacrosse   April 2010 - Present
Bellport Youth Lacrosse   June 2009 - December 2014
Weight Watchers  December 2011 - April 2012
RBS Markets & International Banking  June 2009 - December 2011
L.J.A. Associates   December 2008 - May 2011
Third Sky, Inc.   May 2007 - October 2008
CCN   August 2002 - May 2007
Opcenter   2002 - 2002
IDENTRUS, LLC   December 2000 - October 2001

Skills
IT Service Management, ITIL, Process Improvement, Leadership, Business Process, Management, Project Management, Cross-functional Team..., Vendor Management, Strategy, Program Management, Professional Services, Governance, Service Delivery, Incident Management, Change Management, IT Strategy, Business Analysis, Project Planning, IT Management, Service Desk Management, Coaching, IT Operations, SharePoint, Executive Management, Problem Management, Business Continuity, Budgets, Budget Process, Service Management, Finacial Management, Board of Director..., Board of Directors, Call Centers, Sports Coaching

Education
Nassau Community College   1990 — 1992
Associates Degree, Criminal Justice

Experience
Securian Financial Group  May 2014 - January 2015
Rasmussen Inc   February 2011 - July 2013
Rasmussen College  November 2010 - February 2011
Rasmussen, Inc   May 2009 - November 2010
CC&N  August 2003 - September 2008

Skills
Recruiting, Employee Engagement, Employee Relations, Technical Recruiting, Human Resources, Succession Planning, Staff Development, Performance Management, Management, College Recruiting, Talent Management, Training, Talent Acquisition, Coaching, Personnel Management, E-Learning, Resume Writing, Onboarding, Distance Learning, Career Counseling, Organizational..., Customer Service, Leadership Development, Career Development, Adult Education, Applicant Tracking..., Leadership, Team Building, HRIS, New Hire Orientations, Conflict Resolution, Employee Training, Interviews, Organizational..., Job Coaching, Temporary Placement, Benefits Administration, FMLA, Hiring, Workforce Planning

Education
St. Olaf College   1995 — 1999

Experience
Experis  May 2014 - Present
Solu Technology Partners  January 2014 - April 2014
Apollo Group  December 2011 - November 2013
MDI Group  July 2011 - December 2011
General Dynamics C4 Systems  June 2009 - June 2011
Superior Technical Resources  October 2008 - May 2009
nQueue   June 2007 - July 2008
.assisTek (formerly Assist Technologies)   October 2005 - May 2007
Coventry Health Care  August 2000 - October 2005
CCN   July 2000 - July 2000

Skills
Functional Requirements, Team Building, Software, Document Management, Requirements Analysis, Business Process, SDLC, Quality Center, Application Lifecycle..., Black Box Testing, Atlassian JIRA, Agile & Waterfall..., User Acceptance Testing, Test Planning, Test Driven Development, Integration, Testing, Agile Methodologies, Software Documentation, Training, Software Quality..., Databases, Project Management, Windows, System Administration, Web Applications, Test Cases, Quality Assurance, Operating Systems, Manual Testing, Business Analysis, Systems Analysis, Test Strategy, Defect Tracking, Security, Visio, MS Project, Systems Engineering, HP Quality Center, JIRA

Education
Iowa State University

Experience
Time Warner Cable  August 2011 - Present
Time Warner Cable  October 2008 - August 2011
CC&N  May 2007 - October 2008
Time Warner Cable  February 2002 - May 2007

Skills
Telecommunications, Wireless, VoIP, Cabling, Troubleshooting, Strategic Planning, Management, IP, Fiber Optics, Ethernet, Customer Satisfaction, Cisco Technologies

Education
Milwaukee Area Technical College   2008 — 2011
Associate's Degree, IT Data Networking

Experience
Harley-Davidson Motor Company  April 2014 - February 2015
UW-Milwaukee  January 2011 - April 2014
PURSENAL X'PRESSIONS   September 2012 - July 2013
Lotz of Luv Child Care   September 2009 - July 2011
Tek Systems  2007 - 2009
Rockwell Automation  December 2007 - October 2008
CC&N  February 2004 - August 2007
CC&N  March 2003 - February 2004
Medical College Of Wisconsin  September 2002 - March 2003
Waukesha Electric Systems  1995 - 2001

Skills
Visio, Scope Management, Microsoft Office, Wireless, Projects, Change Control, Project Management, Process Improvement, Program Management, Software Documentation, ITIL, Troubleshooting, Data Center, Networking, Organizational..., Detailed Organization, Time Management, Six Sigma, HIPAA, FERPA, Network Infrastructure, Social Sales, Communication Skills, Certified Project..., Healthcare Information..., Higher Education, VoIP, Management, Security, SharePoint, System Administration, Team Leadership, PMP, Active Directory, Leadership, Integration, IT Management, Vendor Management, Infrastructure

Education
MATC   1984 — 1986
Paralegal/Accounting

Concordia University-Wisconsin   1983 — 1984

East Troy High School   1979 — 1983
Diploma, Business

Experience
MedImpact  November 2007 - Present
ccn   1996 - 2005

Skills
Visio, Business Analysis, SDLC, Business Intelligence, PL/SQL, Data Warehousing, Requirements Analysis, Agile Methodologies, Data Modeling, Software Project..., Systems Analysis, Oracle, Requirements Gathering, SharePoint, SQL, Process Improvement

Education
San Diego State University-California State University   2001 — 2005

Experience
Molina Healthcare  December 2013 - Present
Coventry Health Care  2005 - 2013
First Health  August 2001 - April 2005
CCN   1997 - 2001
HCA  1995 - 1997

Skills
Provider Relations, Managed Care, PPO, Medicaid, Healthcare, Hospitals, Medicare, Health Insurance, Healthcare Management, Physicians, Healthcare Industry, HMO, Account Management, Health Policy, Network Development, Contract Negotiation, Credentialing, Network Administration, HIPAA, Finance, Pay for Performance, Physician Relations

Education
Stanford University
Bachelor of arts, Psychology

Tulane University - A.B. Freeman School of Business
Master of Business Administration (MBA), Finance, Marketing

Experience
Alliant Insurance Services  July 2008 - Present
CCN Managed Care Inc?First Health   1989 - December 1999
CCN Managed Care Inc/First Health   1989 - 1999
Community Care Network - CCN  1989 - 1999
CCN   1989 - 1999

Education
University of Phoenix   1990 — 1995

Experience
Verizon Wireless  October 2009 - Present
Alltel  January 2009 - October 2009
Alltel  March 1996 - October 2009
Alltel  January 2004 - December 2006
Alltel  September 2001 - December 2003
Alltel  February 2000 - September 2001
Alltel  May 1999 - January 2000
Alltel  March 1996 - April 1999
CCN   February 1995 - March 1996
TSYS  September 1993 - January 1995

Education
Columbus State University
Masters of Science, Organizational Behavior

Project Management Institute
PMP, Project Management

Troy University
Bachelors of Science, Marketing

Experience
CC&N  February 2013 - Present
CC&N  May 2005 - February 2013
CC&N  May 2000 - May 2005
RED Distribution  January 1996 - January 1999

Skills
Network Administration, Troubleshooting, Active Directory, Cisco Technologies, Windows Server, Data Center, Network Design, LAN-WAN, VPN, Switches, WAN, Routing, Network Engineering

Education
Milwaukee Area Technical College   1999 — 2000

Experience
Uihlein Electric  August 2013 - Present
CC&N  March 2007 - August 2013
Time Warner Cable  May 1985 - April 2007

Skills
Cabling, Troubleshooting, Data Center, Unified Communications, Wireless, LAN-WAN, Network Administration, Telephony, Cisco Technologies, Network Design, Optical Fiber, Networking, Fiber Optics, VoIP, Avaya, VPN, Network Engineering, Security, Switches, Telecommunications, IP, Ethernet, Active Directory, Vendor Management, Routers, Wireless Networking, Routing, MPLS, WAN, Employee Management, Customer Service

Education
Milwaukee Area Technical College   1980 — 1983

Experience
Serve Enterprises, Inc.   August 2007 - Present
HSN  February 1999 - August 2007
CCN   1995 - December 1998
Community Care Network  1993 - 1998

Skills
Requirements Analysis, User Acceptance Testing, Testing, SDLC, Quality Center, Quality Assurance, Business Analysis, Software Documentation, Software Project..., Test Planning, Regression Testing, Integration, Unix, Process Improvement, Web Applications, Test Automation, QTP, Software Quality..., Test Cases, Visio, SQL

Education
University of Phoenix   2001 — 2003
MCIS, Computer Information Science

Florida Metropolitan University   1993 — 1995
BS, Information Systems

Experience
Quicken Loans  September 2014 - Present
Quicken Loans  May 2013 - September 2014
AT&T  September 2007 - May 2013
Ohio National Financial   2006 - 2007
Owens Corning  2005 - 2007
Vero Systems  2003 - 2004
CC&N  2001 - 2003
GE Healthcare  2001 - 2003
Comwavz  2001 - 2001
Xspedius  1999 - 2001

Skills
Cisco Technologies, VoIP, Telecommunications, WAN, Switches, MPLS, Integration, Routing, Wireless, Network Architecture, Troubleshooting, Avaya, Frame Relay, Solaris, Managed Services, IVR, Avaya IP Telephony, Professional Services, Networking, ITIL, Mobile Devices, Pre-sales, Cloud Computing, Security, Team Leadership, Management, Network Engineering, Solution Architecture, Vendor Management, TDM, SIP Trunking, Call Centers, Leadership, IT Management, IT Operations, Enterprise Architecture, Infrastructure, Network Security, Disaster Recovery, Telephony, IP, Unified Communications, System Deployment, SIP, ATM networks, Data Center, Firewalls, Ethernet, LAN-WAN, Network Design

Education
University of Maryland Baltimore   1978 — 1981
Bachelor's degree, Mathematics

Experience
CSC  December 2010 - June 2013
St. John Health Care   February 2010 - November 2010
JPMorgan Chase  December 2008 - January 2009
Ford SDSS Server Team   June 2006 - March 2007
Ford SDSS Server Team   June 2005 - June 2006
Handleman Group   November 2004 - June 2005
Ford Motor Co.  January 1999 - November 2004
Mati's Deli   December 1997 - June 1999
CCN   September 1997 - December 1997
Cyber Inc   September 1996 - February 1997

Skills
Servers, Troubleshooting, VPN, Hardware, Software Documentation, Help Desk Support, Laptops, Networking, Printers, Routers, Management, HP, Team Leadership, Access, Quality Assurance, Microsoft Office, Outlook, Windows Server, Active Directory, Sla, Windows 7, Computer Hardware, XP, Software Installation, System Administration, Operating Systems, Service Desk, Technical Support, BMC Remedy, DHCP, DNS, Disaster Recovery, Citrix, ITIL, IT Service Management, Group Policy

Education
University of Phoenix - Online   2010 — 2012
Bachelor, Computer Information System

Henry Ford Community College   1989 — 1995
Associates of Science, Computer Information System

Experience
Voalte  July 2015 - Present
CC&N  February 2014 - July 2015
Geek Squad  March 2010 - February 2014
VS Trenchless Solutions   May 2007 - March 2010
Geek Squad  August 2006 - May 2007

Skills
Troubleshooting, Wireless, OS X, VMware, Data Analysis, Network Administration, Wireless Networking, Server Administration, Google Apps, System Administration, Cisco Technologies, Google Docs, Linux, SharePoint, Cisco IOS, VLAN, Remote Troubleshooting, Database Administration, Virtualization, Hardware Support, Network Engineering, Network Design, Project Management, Networking, Windows Server

Education
Milwaukee Area Technical College   2012 — 2014
Associate's degree, IT Network Specialist

Experience
Dataline Services   January 2012 - Present
CC&N  April 2008 - January 2012
O&W Communications   May 2006 - April 2008
Performance Cabling Systems   July 2005 - May 2006
CompuLink  1999 - 2000

Skills
Cabling, Data Center, Telephony, Fiber Optics, Telecommunications, Wireless, Optical Fiber

Education
Lakeland College   1992 — 1998
BA, International Business, Marketing

Sheboygan North High   1988 — 1992

Experience
Kaiser Permanente  2013 - Present
Coventry Health Care  January 1996 - Present
Aetna  May 2013 - August 2013
First Health Group Corp  2000 - 2005
CCN   2000 - 2002
HCA  1996 - 2002

Skills
Operations Management, Process Improvement, Leadership, Healthcare, Vendor Management, Managed Care, Strategy, Network Development, Strategic Planning, Account Management, Contract Negotiation, Change Management, Employee Benefits, Insurance, Cross-functional Team..., Program Management, Health Insurance, Executive Management, Team Building, Business Analysis, Business Process..., Risk Management, Medicare, Call Centers, Provider Relations, HMO, HIPAA, Claim, Workers Compensation, Healthcare Industry, Health Policy, Healthcare Information..., Utilization Management, Disease Management, Medicaid, Healthcare Consulting, Medicare Part D, Healthcare Management, Claims Management, Pharmacy Benefit..., Long-term Care, Analysis, Policy, IT Strategy

Education
University of Louisville   1981 — 1988
BSBA and MA, Business and Policy Analysis

Experience
ccn   October 1984 - Present

Skills
Coaching, Start-ups, Social Media Marketing, Social Media, Television, Film, Video, Video Production, Strategic Planning, Blogging, Social Networking, Public Speaking, Online Marketing, Leadership, Team Building, Microsoft Office, Marketing, Entertainment, Public Relations, Teaching, Marketing Strategy, New Business Development, Event Management, Advertising, Online Advertising

Education
Michigan State University   1976 — 1980
none

Experience
United States Postal Service  November 2013 - Present
CC&N  March 1997 - August 2013
Aurora Health Care  1997 - 2013
CC&N  November 1995 - February 1997

Skills
Desktop Administration, Help Desk Support, Computer Hardware, Laptops, POS, Windows XP Pro, Windows 7, DHCP, IVR, Lexmark Printers, Enterasys, Cisco Teleprescence..., Cisco Routers, Microsoft CRM, Cisco Technologies, Active Directory, Windows Server, IT Operations, Disaster Recovery, Data Center, Customer Service, WSUS, Wireless Access, Video Conferencing, Windows XP

Education
Milwaukee Area Technical College   1991 — 1992
Music and Liberal Arts

Experience
Cleveland Clinic  October 2011 - Present
Cleveland Clinic  January 2009 - October 2011
CCN   2007 - 2009
Henkel  2005 - 2007
The Cleveland Orchestra  2002 - 2005

Skills
Employee Relations, Employee Benefits, HRIS, Onboarding, Organizational..., Benefits Administration, Talent Acquisition, Labor Relations, Performance Management, Employee Training, FMLA, Leadership Development, Change Management, Career Development, Recruiting, Talent Management, Hiring, Employee Engagement, Nursing, Job Descriptions, Conflict Resolution, Workforce Planning, System Administration, Legal Compliance, Executive Coaching, ADP Payroll, Performance Improvement, HR Policies, Strategic Planning, Training, Management, Deferred Compensation, Job Analysis, New Hire Orientations, Technical Recruiting, HR Consulting, Employment Law, Kronos, Hospitals, Human Resources, Workers Compensation, Personnel Management, Succession Planning, Coaching, Leadership, Organizational..., Healthcare, Compensation & Benefit, Employer Branding, Team Building

Education
John Carroll University   1979 — 1982
BA, Communications and Business Admin

Experience
Dish Network  April 2013 - Present
Dara Productions   2003 - Present
Greenville Technical College  January 2013 - April 2013
ITT Technical Institute  December 1999 - September 2012
Baan USA, Inc.   October 1998 - December 1999
New Tribes Mission  January 1994 - September 1998
CC&N  February 1991 - May 1993
GE  April 1983 - April 1989
Michigan Technological University  September 1986 - March 1987
Eastman Kodak  June 1982 - September 1982

Skills
Electrical Engineering, Software Engineering, Programming, Computer Animation, CompTIA A+ Certification, Adobe Creative Suite, College Teaching, Multimedia, 3D Studio Max, After Effects, Photoshop, Illustrator, Flash, Graphic Design, Premiere, Video Editing, Microsoft Office, HTML, Animation, 3D, Public Speaking, ActionScript, Web Design

Education
Michigan Technological University   1979 — 1987
MSEE, BSEE, Electrical Engineering

R.E.T.S. Electronics Schools, Inc.   1978 — 1979
Certificate, Industrial Electronics and Automation

Experience
Investment Scorecard / Informa Investment Services   December 2004 - Present
MedSolutions  2002 - 2004
Peregrine Systems / Telco Research   2000 - 2002
Montgomery Tank Lines / Quality Carriers   1999 - 2000
CCN   1997 - 1999
Medview   1995 - 1997
Insurance Software Packages   1991 - 1995

Skills
SQL Server, T-SQL, .NET, Visual Basic, SDLC, DTS, Access, Microsoft SQL Server, Software Development, Visio, Visual Studio, Collaboration, Databases, SQL, Database Design, VB.NET, C#

Education
University of South Florida   1986 — 1988
BA, Psychology, Sociology

Experience
Telcom Innovations Group  September 2010 - Present
Telcom Innovations Group  September 2005 - Present
CC&N  January 2004 - September 2005
Tulsa public schools  August 1998 - November 2003

Skills
Extreme Networks, Cisco, Mitel, Sonicwall, vmware, HP Networking, Phybridge, Wireless Networking, VoIP, Oaisys Call Recording, Unified Communications, Routers, Switches, Firewalls, Disaster Recovery, Voice Mail, Telephony, Network Engineering, Sales Engineering, Telecommunications, Troubleshooting, SIP, Ethernet, IP, Network Security, Project Management, Wireless, LAN-WAN, SIP Trunking, Cisco Technologies, T1, Video Conferencing, ACD, CCNA, Virtualization, Networking, Security, Unified Messaging, Professional Services, Call Centers, VMware, VPN, Integration, WAN, Managed Services, QoS, TDM

Education
Oklahoma State University   2000 — 2003
Bachelor of Science, Electrical Engineering

Tulsa Community College   1995 — 1998
Associate of Science, Eletrical Engineering

Experience
ReMax Commercial  2009 - Present
CCN   1999 - 2002
Columbia/HCA Healthcare   1993 - 1999
KFC Headquarters   1988 - 1993

Skills
Real Estate, Short Sales

Education
Bellarmine University   1990 — 1991
MBA

McKendree College   1987 — 1989
BBA, Computer Science

Experience
Rady Children's Hospital-San Diego  February 2015 - Present
City of Hope  2006 - January 2015
First Health (Coventry Healthcare)   2004 - 2006
LBJ Tropical Medical Center  2002 - 2003
Straub Clinic & Hospital  1999 - 2002
Scripps Clinic  1996 - 1999
CoreSource  1993 - 1996
Managed Care Administrators   1992 - 1993
Northwestern National Life  1991 - 1992
CCN   1989 - 1991

Skills
Healthcare, Hospitals, Revenue Cycle, Healthcare Management, Healthcare Consulting, HIPAA, Managed Care, EHR, EMR, Medicare, Employee Benefits, Medicaid, Healthcare Industry

Education
San Diego State University-California State University

University of Phoenix

Experience
Medical Staffing Network  April 2014 - Present
Nurses PRN  April 2013 - January 2014
Ashford University  November 2007 - October 2012
Vibra Hospital of San Diego (formerly Continental Rehabilitation Hospital)   November 2005 - August 2007
Volt Services Group  May 2003 - October 2005
CCN   1998 - 1999
CCN   1998 - 1999

Skills
Human Resources, Interviews, Recruiting, Healthcare, Payroll, Nursing, Admissions, Management, Sales, Customer Service, Leadership Development, Time Management, College Recruiting, Resume Writing, Employee Training, Training, Student Recruiting

Education
Chapman University
Bachelor’s Degree, Communications

Experience
Apex Construction and Remodeling   April 2015 - Present
CCN   June 2014 - March 2015
Decatur Vein Clinic  August 2007 - January 2012
American Medical Association  February 2005 - July 2007

Skills
Healthcare Management, EMR, Medicine, Hospitals, Data Entry, HIPAA, Medical Terminology, Medical Records, Clinical Research, Administrative..., Outlook, CPT, Healthcare Information..., Research, Microsoft Office, Event Planning, PowerPoint, Nonprofits, Microsoft Word, Proofreading, Coordinate Meetings, travel planning, Administrative..., Editing, Healthcare, Social Media, Customer Service, Writing, Travel Arrangements

Education
Purdue University Calumet
B. A., Liberal Arts, English Literature

Experience
CCN   1992 - 2000
Sharp Reese Stealy  April 1981 - February 1992

Education
Bowdoin College   1953 — 1957
AB, Biology

Experience
CCC  April 2011 - Present
CCN   2011 - 2012
Wacoal America  March 2008 - October 2010
Vanity fair Intimate(Undergarment Fashion)   June 1996 - February 2004
Warnaco Inc. Intimate Division (Warmana)   February 1993 - June 1996

Skills
Manufacturing..., Microsoft Office, Microsoft Word, Team Leadership, Lean Manufacturing, Safety Management..., Solution Focused, Analytics, Kaizen, Quality Assurance, Cost Control, 5S, Six Sigma, Management, Training, Logistics, Analysis, Inventory Management, Production Planning

Education
Universidad Central del Este   1999 — 2001
Master of Business Administration (M.B.A.)

Universidad Central del Este   1985 — 1989
Industrial Engineer

Experience
CC&N  May 2005 - Present

Skills
Active Directory, Windows Server, Troubleshooting, VPN, Data Center, Disaster Recovery, Network Administration, VMware, DNS, Hardware, Wireless Networking, VoIP, Telecommunications, Apple iOS Support, Android OS Support, Blackberry OS Support, Blackberry Enterprise...

Education
PC ProSchools   2004 — 2005
Microsoft Certifications, Desktop & Server