tw Telecom
Industry: Telecommunications company
DescriptionTW Telecom, was a business telecommunications company headquartered in Littleton, Colorado, United States. The company provided business voice services, transport, Internet, data services and wholesale fiber capacity. It was an early leader in the deployment of Ethernet for metropolitan areas, dubbed Metro Ethernet. Headquarters: Littleton, Colorado, United States CEO: Larissa Herda (19 Jun 1998–) Founded: 1993 Ceased operations: 31 October 2014 Subsidiaries: Time Warner Telecom Holdings Inc,
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tw Telecom Employees
SLS March 2015 - Present
CenturyLink July 2013 - March 2015
tw telecom October 2012 - July 2013
Starz Entertainment February 2007 - October 2012
Level 3 Communications August 2004 - February 2007
ICG Communications June 2000 - June 2004
AT&T September 1999 - June 2000
AT&T July 1998 - August 1999
Skills
Project Management, Business Analysis, Operations Management, Provisioning, Film Production, Web Applications, Interactive Media, Telecommunications, Agile Methodologies, Scrum, Agile Project Management, Team Leadership, Project Planning, Program Management, SDLC, Vendor Management, Integration, PMP, Software Project..., Web Analytics, Product Management, IT Management
Education
Colorado State University 2013 — 2013
Project Management Certification
Level 3 Communications November 2014 - Present
U.S. Army January 1994 - Present
TW Telecom April 2008 - November 2014
Saint's Coffee August 2007 - August 2011
Skills
Telecommunications, MPLS, WAN, Managed Services, VoIP, IP, Ethernet, Optical Fiber, Computer Network..., Unified Communications, Wireless, T1, LAN-WAN, SIP Trunking, Telephony, Co-location, DWDM, SIP, Soccer, Fiber Optics, Network Design, Network Engineering, Switches, Network Architecture, Sales Engineering, Internet Services, Proposal Writing, Project Management, Project Planning, Routers, Data Center, Metro Ethernet, TDM, Routing, Cisco Technologies, BGP, SDH
Education
California State University-Long Beach 1990 — 1992
B.S. Mechanical Engineering - Industrial Management Engineering
TriZetto, A Cognizant Company May 2015 - Present
Level 3 Communications (formerly tw telecom) January 2015 - Present
tw telecom March 2014 - January 2015
tw telecom September 2012 - March 2014
Natural Grocers by Vitamin Cottage.com June 2012 - August 2012
American Exteriors, LLC November 2009 - November 2011
Jefferson County Accounting August 2009 - November 2009
Jefferson County Motor Vehicle October 2001 - November 2009
Skills
Microsoft Office, PeopleSoft Financial, Vertex, TTR, CCH Intelliconnect, ADP/HRB Human Resource..., SAP Accounting, JD Edwards, Sage Saleslogix CRM..., Sage MAS 90 Accounting..., Oracle, Oracle Discoverer, Toad, Hyperion, Accounting, Sales & Use Tax
Education
Regis University 2012 — 2015
Bachelor's degree, Accounting
Arapahoe Community College 2007 — 2012
AAS, Accounting
This or That Media November 2014 - Present
tw telecom May 2013 - November 2014
Level 3 Communications November 2014 - 2014
Advice Company August 2011 - May 2013
Tree.com April 2011 - August 2011
Bankrate, Inc. February 2008 - July 2010
InsureMe June 2006 - February 2008
O'Neill March 2004 - May 2005
Skills
User Interface Design, Web Design, Wordpress, Email Marketing, SEO, CSS, Web Development, Adobe Creative Suite, WordPress, JavaScript, User Interface, jQuery, Web Applications, Agile Methodologies, MySQL, Graphic Design, Google Analytics, HTML, Web Services, Flash, Information Architecture, Website Development, Interaction Design, PHP, Web Analytics, User Experience, Scrum, Social Media Marketing, AJAX
Education
Azusa Pacific University 2001 — 2003
Bachelor of Arts (B.A.), Biblical Studies
Palm Beach Atlantic University 1999 — 2000
Computer Science & Art
Stifel Financial Corp. August 2014 - Present
Stifel Financial Corp. June 2014 - August 2014
CSU Investment Fund January 2014 - May 2014
tw telecom May 2013 - August 2013
Tendril May 2012 - August 2012
Morgan Stanley December 2009 - January 2010
Skills
Financial Analysis, Microsoft Excel, Financial Modeling, Valuation, Bloomberg, Research, Investment Management, Capital Markets, Financial Forecasting, Equity Derivatives, Risk Management
Education
Colorado State University 2009 — 2014
Bachelor, Science Business Administration; Finance, Senior
Level 3 Communications April 2015 - Present
tw telecom April 2013 - April 2015
tw telecom, inc. May 2011 - April 2013
Neutral Tandem June 2007 - May 2011
Comcast January 2007 - June 2007
Global Crossing August 2000 - January 2007
Skills
VoIP, IP, Networking, Switches, Ethernet, MPLS, SIP, LAN-WAN, Routers, BGP, Juniper, Cisco Technologies, CCNA
Education
Colorado State University 1994 — 1998
Bachelor of Science (B.S.)
Singapore American School 1992 — 1994
talentReef January 2015 - Present
tw telecom August 2014 - January 2015
Denver Outlaws May 2014 - August 2014
Denver Broncos Football Club June 2013 - June 2014
Skills
Teamwork, Marketing, Microsoft Word, Social Networking, Sports, Microsoft Office, Event Management, Sports Marketing, Customer Service, Microsoft Excel, Social Media, Coaching, PowerPoint, Final Cut Pro, Marketing Communications, Business Strategy, Business Planning, Communication Skills, Community Engagement, Social Media Marketing, Research, Critical Thinking, Facebook, Sports Writing, Microsoft Office..., Microsoft Visio
Education
Colorado State University 2010 — 2014
Bachelor of Arts (B.A.), Communication Studies, Graduated
Legacy High School 2006 — 2010
Shred-it January 2015 - Present
tw telecom May 2014 - January 2015
Cbeyond June 2013 - May 2014
Cbeyond October 2012 - May 2014
Cintas 2009 - 2012
Cintas 2003 - 2009
Skills
Training, Cold Calling, Cloud Computing, Sales Process, Customer Satisfaction, Team Building, Outside Sales, Sales Presentations, Solution Selling, Deal Closure, Business Development, Team Leadership, Salesforce.com, Direct Sales, High Organizational..., Business Process..., Business Technology, Team Mentoring, Cloud Computing IaaS, Hosted Phone Service, Sales Operations, Sales, Selling, Customer Retention, Account Management, CRM
Education
Colorado State University 1997 — 2001
Bachelor's degree, Criminal Justice/ Anatomy & Physiology
Level 3 Communications March 2014 - Present
tw telecom June 2010 - March 2014
Agilis Systems, LLC November 2007 - November 2008
Masterchem Brands June 2006 - July 2007
Masterchem Brands April 2005 - June 2006
Skills
Sales, Account Management, Customer Service, Sales Management, Management, Telecommunications, Direct Sales, Co-location, Managed Services, MPLS, Telephony, VoIP, Data Center, Ethernet, Marketing, Solution Selling, Product Management, T1
Education
Bradley University 1998 — 2002
Bachelor's Degree, Marketing, Business Administration and Management
Arrow Electronics July 2015 - Present
tw telecom March 2013 - Present
tw telecom, inc. April 2008 - March 2013
Johns Manville December 1989 - March 2008
Skills
Talent Acquisition, Talent Management, Performance Management, Succession Planning, Employee Relations, Employee Benefits, Human Resources, Applicant Tracking..., Employee Engagement, Change Management, Workforce Planning, Organizational..., Onboarding, Coaching, Organizational Design, Deferred Compensation, Leadership, HRIS, Training, Process Improvement, Personnel Management, Team Building, College Recruiting, Employee Training, Management
Education
Metropolitan State College of Denver 1988 — 1989
Bachelor of Applied Science (B.A.Sc.), Management - HR
Colorado State University 1984 — 1987
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, 3 years
Sheridan High
General, General
Expedient Data Centers January 2015 - Present
Insurance Solutions Group December 2007 - Present
Windstream Communications June 2009 - January 2015
Zayo Group October 2008 - May 2009
tw telecom April 2001 - August 2006
AT&T 1999 - 2000
XO Communications 1996 - 1997
harrahs 1989 - 1994
Skills
Selling, Co-location, Metro Ethernet, Sales Management, Telecommunications, SIP Trunking, Managed Services, Sales, Sales Operations, Management, Networking, Recruiting, Training, Unified Communications, Solution Selling, Wireless, Customer Service, MPLS, Coaching, Sales Process, Data Center, Insurance, Cold Calling, Telephony, Account Management, Cloud Computing, SaaS, Small Business, Ethernet, Strategic Partnerships, B2B, Customer Retention, Call Centers, VoIP, Direct Sales, Salesforce.com, IP, Customer Satisfaction, SIP, Internet Services, Sales Presentations, Contract Negotiation, New Business Development, Long Distance, Disaster Recovery, WAN, LAN-WAN, Network Design, Customer Experience, Business Development
Education
Arkansas State University 1988 — 1992
Jonesboro ar, Finance, General
Level 3 Communications November 2014 - Present
tw telecom May 2013 - Present
Verizon Enterprise Solutions July 2011 - June 2012
tw telecom, inc. April 2009 - July 2011
Microsoft (InMage) August 2008 - May 2009
Tithan Corporation February 2003 - March 2006
Skills
SaaS, Cloud Computing, Solution Selling, Managed Services, New Business Development, Salesforce.com, Security, Telecommunications, Disaster Recovery, Professional Services, MPLS, Co-location, Unified Communications, Data Center, Cloud Computing IaaS, Selling, Enterprise Software, Channel Partners, VoIP, Strategic Partnerships, Sales, Cold Calling, Sales Process, Direct Sales, Wireless, Go-to-market Strategy, IP, Networking
Education
Academy of Art University 1999 — 2003
BFA
Bergska of Science, Sweden 1994 — 1998
IQ Wired 2015 - Present
tw telecom March 2014 - May 2015
tw telecom December 2012 - March 2014
tw telecom, inc. 2011 - December 2012
Integra Telecom October 2008 - August 2010
XO Communications March 2002 - February 2006
Level 3 Communications June 2000 - December 2001
AT&T May 1998 - June 2000
Skills
Co-location, Customer Service, Enterprise Software, Ethernet, IP, Long Distance, MPLS, Managed Services, PRI, SIP Trunking, Sales, Service Delivery, T1, Telecommunications, Telephony, Testing, Time Management, Troubleshooting, Unified Communications, VoIP, Wireless, Networking, Direct Sales, Account Management, Management, SIP, WAN, Network Design, Cloud Computing
Education
Art Institute of Pittsburgh 1993 — 1995
Bachelor of Applied Science (B.A.Sc.), Graphic Design
tw telecom September 2012 - November 2013
Judicial Arbiter Group, Inc. November 2011 - August 2012
Byron White Center for the Study of American Constitutional Law, University of Colorado Law School June 2011 - December 2011
Executive Office for Immigration Review, DOJ September 2009 - December 2009
Cool Patent, P.C. March 2007 - September 2009
University of Colorado Law School, Dean Dayna Matthew May 2009 - August 2009
Colorado 18th Judicial District, Judge Angela Arkin June 2008 - August 2008
Mark Perea, M.D., P.C. June 2004 - June 2006
ICG Communications June 1997 - February 2000
Skills
Legal Research, Social Media, Advertising, Legal Issues, Research, Mediation, Legal Writing, Telecommunications, Strategy, Analysis, Marketing, Management, Team Building, Event Planning
Education
University of Colorado School of Law 2006 — 2010
Juris Doctor, Law
Colorado College 1990 — 1994
Bachelor of Arts, Biology
Level (3) Communications (formerly tw telecom) April 2008 - Present
tw telecom January 2007 - April 2008
Anthem Blue Cross July 2001 - December 2006
Needles & Associates, LLC February 1998 - July 2001
Skills
Accounting, Financial Reporting, Financial Analysis, Forecasting, Auditing, PeopleSoft, Budgets, Microsoft Excel, Essbase, Sarbanes-Oxley Act, Variance Analysis, Business Process..., Strong communication..., Project Management, Account Reconciliation, Revenue Recognition, General Ledger, Internal Controls, Management, Analysis, Process Improvement, Leadership, Finance, Financial Statements
Education
Colorado State University 1994 — 1997
Bachelor's Degree, Accounting and Business/Management
Colorado State University
Bachelor's degree, Accounting and Business/Management
Urban Lending Solutions February 2014 - Present
Axess Communications January 2013 - September 2013
tw telecom September 2013 - 2013
Avaya February 2005 - December 2012
Avaya August 1998 - February 2005
Skills
Computer Maintenance, Avaya PBX, Web 2.0, Web Development, SQL Server, UML Tools, HTML/XML, HTML + CSS, .NET, JavaScript, SDLC, Agile Project Management, IP Office, B5800, Communication Manager, Avaya, ISDN, IP, H.323, Unified Communications, VoIP, IVR, HTML, Telephony, CTI, SIP, Switches, LAN-WAN, Telecommunications, TCP/IP, TDM, T1, Avaya Communication..., ACD, Voice Mail, SIP Trunking, QoS, IP PBX
Education
Colorado Christian University 2009 — 2012
BS, Computer Information System W/ Honors
Department of Economic Security, Apex Systems August 2015 - Present
STS International, Inc. - A Cameo Global, Inc. Company January 2015 - June 2015
UNSi August 2014 - October 2014
TEKsystems January 2014 - August 2014
Broadband Dynamics May 2013 - October 2013
Telesphere April 2012 - April 2013
Cox Communications October 2010 - November 2011
tw telecom July 2008 - September 2010
Telesphere Networks April 2007 - June 2008
Electric Lightwave May 2002 - April 2007
Skills
account management, Customer Relations, Cross-functional Team..., Cloud Computing, Direct Sales, Collaborative Problem..., New Business Development, Hosted VoIP, Telephony, Project Implementation, MPLS, Solution Selling, Consultative Selling, Managed Services, SIP, Data Center, IP, Strategic Planning, Project Coordination, Visio, Blueprint Reading, Business Management, Sales Management, Excel, Manufacturing, Coatings, Telecommunications, PowerPoint, Google Docs, VoIP, Account Management, Customer Service, Networking, Management, Selling, Microsoft Excel, SaaS, Co-location, Process Improvement, Contract Negotiation, Troubleshooting, Sales
Education
Arizona State University
BS, General Business Administration
tty 2013 — 2013
PMP Certification Training Class, PMP certification
Saguaro High School
Lorman Education Services May 2002 - Present
tw telecom 1999 - May 2002
Skills
IT Management, Leadership, Project Management, Web Development, Database Administration, PHP, MySQL, User Interface Design, Linux, Email Marketing, Team Building, Training, System Administration, Web Analytics, Microsoft SQL Server, HTML, CSS, SEO, XML, AJAX, JavaScript, jQuery, WordPress, E-commerce, Usability, Google Analytics, SQL, Databases
Education
Carroll University
Bachelor's Degree, Computer Science
Time Warner Cable Business Class October 2014 - Present
AT&T April 2013 - September 2014
tw telecom October 2009 - April 2013
Ray Wood Real Estate April 2007 - October 2009
AT&T January 2005 - April 2007
AT&T April 2004 - January 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Managed Services, Sales, Sales Operations, Solution Selling, Telecommunications, VoIP, Direct Sales, Cloud Computing, Account Management
Education
San Antonio College 1996 — 1999
Blinn College 1994 — 1995
Level 3 Communications November 2014 - Present
tw telecom May 2014 - Present
tw telecom August 2012 - May 2014
tw telecom June 2012 - September 2012
Lory Student Center, Colorado State University August 2010 - May 2012
Native American Cultural Center August 2010 - May 2012
The Center for Public Deliberation August 2010 - November 2011
Skills
Microsoft Office, Data Entry, Customer Service, Deliberation, Project Coordination, Youth Mentoring, Data Analysis, Public Speaking, Negotiation, Phone Etiquette, Creative Strategy, Higher Education
Education
Colorado State University 2008 — 2012
Bachelor of Arts (BA), Communication, General
Level 3 Communications November 2014 - Present
tw telecom June 2014 - November 2014
tw telecom, inc. April 2011 - June 2014
tw telecom, inc. February 2009 - July 2011
CURRENT, LLC April 2003 - November 2008
Mpower Communications March 2000 - February 2003
Frontier Cellular June 1998 - March 2000
Lockheed Martin 1995 - 1998
Education
University of Rochester - Simon Business School 1999 — 2001
University of Pennsylvania 1995 — 1997
MSE, Telecommunications
Clarkson University 1991 — 1995
YP September 2014 - Present
tw telecom June 2013 - June 2014
CenturyLink December 2008 - December 2012
U.S. ARMY January 1989 - December 1991
Skills
Long Distance, Wireless Services, Voice Services, Unified Communications, T1, Ethernet, MPLS, IP Phones, Routers, Switches, Avaya, Cisco, Nortel, Mitel, ShoreTel, Adtran, Cloud Computing, DS3, Telecommunications, Metro Ethernet, Co-location, Frame Relay, Telephony, DSL, ISDN, IP PBX, LAN-WAN, SIP Trunking, VoIP, WAN, PRI, Internet Services, IP, SIP, Private Line, Optical Fiber, Hosted Services, Wireline, Managed Services, Telecommunication..., TDM, Routing, Video Conferencing, Telecommunications..., IPSec, VPN, Internet Access, Voice Mail, Wireless Networking, Data Center
Education
California State University-Dominguez Hills 1996 — 1997
Bachelor of Arts (BA)- Dual Major, Communications & Social Science (3.6 gpa)
Los Angeles Harbor College 1994 — 1996
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 3.7 gpa
Prospect Medical May 2014 - December 2014
tw telecom October 2010 - May 2014
The Irvine Company June 2004 - July 2010
Countrywide Home Loans April 2003 - June 2004
Skills
Adobe Acrobat, Communication Skills, Interpersonal Skill, Microsoft Excel, Microsoft Office, Microsoft Word, Organized Multi-tasker, Outlook, PowerPoint, Positive Team Player, Accounts Payable, Accounts Receivable, Invoicing, Human Resources, Management, Training, Sales, Business Relationship...
Education
Moorpark College 1999 — 2004
Liberal Studies
California State University-Channel Islands 2002 — 2003
Liberal Studies
California State University-Northridge 1998 — 2001
Liberal Studies
tw telecom July 2010 - Present
tw telecom May 2006 - July 2010
Time Warner Telecom July 2001 - May 2006
Time Warner Telecom May 2000 - July 2001
Time Warner Telecom March 1999 - May 2000
Time Warner Telecom September 1998 - March 1999
United States Air Force September 1994 - September 1998
Skills
SPHR, Leadership, Talent Management, Performance Management, Employee Relations, Employment Law, Legal Compliance, EEO Investigations, HR Policies, Employee Handbooks, HRIS, Change Management, Development & delivery..., Learning Management..., Vendor Management
Education
Colorado Christian University
Bachelor of Science (B.S.), Organizational Management Human Resources
Community College of the Air Force
Associate of Science (A.S.), Electronic Systems
Best Western International May 2015 - Present
Community Partners, Inc. March 2013 - April 2015
Accellos June 2010 - February 2013
tw telecom June 2012 - September 2012
Articulate City January 2012 - May 2012
Young Life September 2005 - May 2008
National Charity League September 2004 - May 2008
Skills
Salesforce.com, Adobe Contribute, Final Cut Pro, Wordpress, Premiere Elements, Microsoft CRM, Microsoft Office, iContact, SharePoint, Social Media, Editing, Marketing, SEO, Blogging, WordPress, Corporate Communications, Leadership, Social Networking, Public Speaking, Time Management, Social Media Marketing, Customer Service, Event Planning, Writing
Education
Colorado State University 2010 — 2012
B.A, Journalism and Technical Communications; Television News and Video Communication
Middlesex University 2010 — 2010
Digital Film Making
University of Nebraska-Lincoln 2008 — 2010
Communications and Business Administration
Level 3 Communications March 2015 - Present
Level 3 Communications, acquired tw telecom October 2014 April 2013 - Present
tw telecom December 2006 - Present
Time Warner Telecom, tw telecom, Level 3 June 2005 - Present
Netfast Communications, Inc. 2004 - 2005
Primus Telecommunications Group, Inc. 2003 - 2004
Band-X 2002 - 2002
WorldCom/MFS 2000 - 2002
Teligent 1999 - 2000
Covista Communications 1999 - 1999
Skills
Data Center, Co-location, Telecommunications, IP, Cloud Computing, Routing, MPLS, Managed Services, Juniper, Ethernet, VPN, WAN, DWDM, Security, Troubleshooting, Routers, Sales Engineering, Network Architecture, Switches, Network Design, Adtran, TDM, Solution Selling, Sales Presentations, Direct Sales, Firewalls, VPLS, Disaster Recovery, Network Engineering, BGP, Solutions Development, Cloud Security, Network Security, Managed Security..., Datacenter..., Colocation, Cloud Computing IaaS, Fortune 500, Private Cloud, RFP preparation, Cloud Applications, Remote Team Management, Hybrid Cloud, Consultative Selling, Lucent, Collocation, Metro Ethernet, Networking, Telephony, Cisco Technologies
Education
William Paterson University of New Jersey 1993 — 1998
Bachelor of Science with Honors, Business Administration, Management and Operations
New York Business Institute/GT 2007 — 2007
CCNA
Global Info Systems 2004 — 2004
MCSE, CCNA, A+
Chubb Institute 1991 — 1992
Attended, Programming: Mainframe
Art Institute of Fort Lauderdale 1990 — 1990
Attended, Television/Video Production
Passaic Valley High School
Level 3 Communications March 2014 - Present
tw telecom August 2012 - March 2014
tw telecom November 2007 - August 2012
tw telecom May 2005 - November 2007
QWEST COMMUNICATIONS CORP August 2003 - February 2005
US West Communications May 1999 - August 2003
Skills
Field Service, Computer Network..., Networking, Telecommunications, Troubleshooting, Telephony, Co-location, Vendor Management, DWDM, Wireless, T1
Education
Central Washington University 1985 — 1989
Bachelor's of Science, Electrical Engineering Technologies
Level 3 Communications November 2014 - Present
tw telecom January 2000 - Present
MCA Communications, Inc. September 1999 - December 1999
Compaq Computer Headquarters September 1994 - September 1999
Skills
Switches, Cisco Technologies, SDH, DWDM, Fiber Optics, Optical Fiber, Networking, Troubleshooting, T1, Metro Ethernet, Software Installation, Testing, Fiber Optic Networks, OC3, MPLS
Education
Eastern New Mexico University-Ruidoso Campus 1993 — 1994
Cy Fair Community College
Level 3 Communications January 2015 - Present
tw telecom September 2014 - Present
Verizon January 1991 - 2014
Verizon 2007 - 2010
Verizon 1999 - 2007
MCI Communication 1995 - 1999
MCI Communication 1991 - 1995
Skills
Vendor Management, Telecommunications, Project Management, Program Management, SDLC, Managed Services, MPLS, Ethernet, Data Center, Toll Free, VoIP, Customer Service, Service Delivery, Integration
Education
American River College
Level 3 Communications December 2014 - Present
tw telecom April 2014 - December 2014
tw telecom, inc. February 2012 - April 2014
tw telecom, inc. 2007 - 2012
tw telecom 2002 - 2007
tw telecom 2004 - 2005
tw telecom 2001 - 2002
Blackman & DeStefano Real Estate 1994 - 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Telecommunications, Customer Service, Software Documentation, Outlook, PowerPoint, Management, SharePoint, Microsoft Powerpoint, Microsoft Outlook, Customer Satisfaction, Training, Call Centers, Sales Operations, Leadership, MPLS, Managed Services, IP, VoIP, Sales, Wireless, Telephony
Education
Schenectady County Community College
Telecommunications
New School of Radio and Television 1992 — 1997
Radio and Television
Level 3 Communications February 2015 - Present
tw telecom August 2014 - January 2015
tw telecom, inc. May 2012 - August 2014
SendGrid February 2012 - May 2012
tw telecom, inc May 2011 - August 2011
Skills
Financial Analysis, Business Analysis, Access, Carrier Relationship..., Pricing, Cost Saving Initiatives, Microsoft Excel, Telecommunications, Microsoft Office, Supplier Development, SQL, Process Analysis, CRM, Account Management, Vendor Management, Metro Ethernet, Contract Negotiation, Process Improvement, Carrier Ethernet, Project Management, Sales Operations, Management, Strategy, Solution Selling, Direct Sales, Managed Services, VoIP
Education
University of Colorado at Boulder - Leeds School of Business 2007 — 2012
B.S, Business Administration (Finance emphasis), International Business Certificate
University of Colorado at Boulder 2007 — 2011
B.A, International Affairs (French language & European geographical concentrations)
Univerzita Karlova v Praze 2010 — 2010
International Business, Development of European Union, Central European Politics, Czech Language
tw telecom November 2013 - Present
XO Communications April 2013 - October 2013
Comm-Works April 2011 - March 2013
Optimum Lightpath August 2009 - April 2011
Computer Design and Integration, LLC November 2007 - May 2009
Computer Design and Integration, LLC November 2007 - May 2008
Anysystem.com October 2004 - November 2007
Infocrossing December 2000 - October 2004
Alphanet Solutions/OMNITEC Solutions, Inc. November 2000 - December 2000
Alphanet Solutions January 2000 - November 2000
Skills
New Business Development, CRM, Marketing, Strategic Partnerships, Cloud Computing, Networking, Professional Services, Outsourcing, Managed Services, Lead Generation, SaaS, Partner Management, Customer Service, Cisco Technologies, Cold Calling, Sales Process, Selling, Program Management, Solution Selling, Account Management, Sales Operations, VoIP, Telecommunications, Customer Satisfaction, Negotiation, Sales Management, Channel Partner..., Training, Management, Sales, Data Center, Salesforce.com, Human Resources, B2B
Education
American Business Academy 1999 — 1999
Computer Programming
Bergen Community College 1984 — 1986
Marketing
Duke Energy Corporation May 2015 - August 2015
BorgWarner January 2014 - May 2015
Tory Burch June 2014 - August 2014
Nordstrom May 2012 - December 2013
tw telecom May 2013 - August 2013
Clemson University August 2012 - May 2013
Skills
Teamwork, Microsoft Office, Time Management, Microsoft Excel, Matlab, Retail, Leadership, Continuous Improvement, Value Stream Mapping, PowerPoint, Sales, Customer Service, Microsoft Word, Retail Sales, AutoCAD, Lean Manufacturing, SolidWorks
Education
Clemson University 2011 — 2016
Bachelor of Science (B.S.), Industrial Engineering
Clemson University 2011 — 2016
Minor in Business Administratoin
Level 3 Communications January 2015 - Present
tw telecom October 2013 - Present
IntelePeer April 2013 - September 2013
Intelepeer August 2010 - December 2012
Qwest Communications February 2003 - August 2010
Qwest Communications January 2001 - February 2003
Williams Communications August 1999 - January 2001
US Army August 1995 - July 1999
Skills
SIP, SS7, Shell Scripting, RTP, Bash, MGCP, Root Cause Analysis, VoIP, Telecommunications, TCP/IP, Cisco Technologies, SIP Trunking, Data Center, MPLS, VMware, Call Center, Troubleshooting, Unix, Unified Communications, Cloud Computing, Operations Management, Call Centers, Ethernet, System Deployment, Routing, WAN, Switches, Security, IP, Network Design, Wireless, Network Architecture, Telephony, Networking, ATM networks, Mobile Devices, Computer Network..., Integration, Network Administration, Managed Services, Enterprise Software, IT Management, Testing, System Administration, TDM, Software Development, Software Documentation
Education
Colorado State University 2007 — 2009
MS, Computer Information Systems
University of Phoenix 1998 — 2001
BS, Information Systems
Central Texas College 1995 — 1997
General Studies, Information Systems
T-Mobile March 2015 - Present
Level 3 Communications November 2014 - Present
tw telecom June 2014 - Present
Charter Business April 2011 - May 2014
Medical Services of America October 2005 - April 2011
Skills
Selling, Cold Calling, Sales Management, Long Distance, B2B, Account Management, Sales Process, Unified Communications, Sales Operations, Sales Presentations, CRM, Social Media Marketing, Leadership, Wireless, Customer Retention, Call Centers, Advertising Sales, Salesforce.com, Marketing, Competitive Analysis, Direct Sales, Building Relationships, Customer Satisfaction, Networking, VoIP, Team Leadership, Customer Experience, Telecommunications, Sales, Management, Business Development, Contract Negotiation, Solution Selling, Market Planning, Selling Skills, Lead Generation, Managed Services, Direct Marketing, Team Building, Training, New Business Development, Customer Service, Strategic Planning, Marketing Strategy, Advertising, Coaching
Education
Brevard College 2000 — 2003
Bachelor of Business Administration (B.B.A.), Organizational Leadership
Lincoln Memorial University 1999 — 2000
Keller Williams Realty June 2014 - Present
tw telecom April 2013 - February 2014
EM Sales Group December 2010 - April 2013
WTVX/WTCN/WWHB/WRTN Television Stations October 2008 - November 2009
Comcast Cable 2004 - 2007
Clear Channel Communications 1995 - 2004
Combined Broadcasting, Inc. 1990 - 1995
Skills
Sales, New Business Development, CRM, Sales Management, Management, Customer Satisfaction, Online Advertising, Budgets, Strategic Planning, Customer Service, Marketing, Leadership, Advertising, Salesforce.com, B2B, Team Building, Contract Negotiation, Coaching, Advertising Sales, Public Relations, Selling, Team Leadership, Forecasting, Leadership Development, Microsoft Office, Sales Process, Creative Problem Solving, Customer Relations, Microsoft Excel, Microsoft Word, Strategy, Networking, Integrated Marketing, Budgeting, MS Office Suite, Excel, PowerPoint, CRM software, Word, Mentoring, Hunter, Ethernet, Telecommunications, Real Estate
Education
City University of New York-Herbert H. Lehman College
BS, Business
Dale Carnegie Sales School
Sales
Sandler Sales Institute
Sales
Kaiser Permanente December 2008 - Present
Tri Global Development, LLC April 2006 - December 2008
Marketing Architects, Inc May 2004 - January 2006
tw telecom January 2000 - May 2004
Skills
EPIC Care Ambulatory..., SharePoint, Project Management, Corporate Communications, Data Analysis, Data Management, Software Documentation, Management, Telecommunications, Visio, Healthcare Information..., Quality Assurance
Education
Colorado State University
B.A. Liberal Arts, English
Level 3 Communications October 2014 - Present
tw telecom August 2012 - October 2014
QuantumPM December 2010 - August 2012
Forest Oil Corporation May 2010 - September 2010
Forest Oil Corporation May 2008 - August 2008
Skills
SQL Server, C#, Microsoft Office, Excel, SharePoint, MS Project, PowerPoint, Access, Oracle SQL, T-SQL, Windows Server, Windows Server 2008, Windows Server 2003, Active Directory, IIS, Database Administration, System Administration, Network Administration, HTML/XML, CSS, SSRS, Programming, Software Development, Web Development, Visual Studio, Microsoft SQL Server, Oracle, JavaScript, Troubleshooting, Security, Databases, XML, .NET, TFS, ASP, ASP.NET
Education
Colorado School of Mines 2006 — 2010
Bachelors of Science in Mathematical and Computer Sciences, Programming
Colorado School of Mines 2006 — 2010
Bachelor of Mathematical and Computer Science, Computer Science
Level 3 Communications December 2014 - Present
tw telecom March 2013 - December 2014
tw telecom September 2012 - March 2013
tw telecom, inc. June 2012 - September 2012
Skills
Visual Basic, SQL, HTML, Problem Solving, Business Analysis, Business Intelligence, ERD, Excel, PowerPoint, Access, Visio, Microsoft Excel, Linux, Windows, Team Leadership, Troubleshooting
Education
Colorado State University 2008 — 2012
Business, Computer Information Systems
Level 3 Communications November 2014 - Present
tw telecom September 2000 - October 2014
Skills
Co-location, Metro Ethernet, Managed Services, MPLS, VoIP, Solution Selling, Telecommunications, Ethernet, Telephony, IP, SIP, Optical Fiber, Direct Sales, Channel, Cloud Computing, Data Center, WAN, Product Management, Hosted Services
Education
Auburn University 1995 — 2000
Level 3 Communications November 2014 - Present
tw telecom April 2013 - November 2014
Colorado Mortgage September 2012 - April 2013
Viktorian Guitars January 2012 - June 2012
Loveland Reporter-Herald newspaper 2007 - August 2011
Loveland Reporter-Herald 2006 - 2007
Salem Statesman-Journal August 2004 - July 2006
Skills
Blogging, Journalism, Advertising, Management, Copy Editing, Marketing Communications, Marketing, Headline Writing, Leadership, Mass Communication, Project Management, Newspapers, Training, Editing, Brand Awareness, Social Media Marketing, Desktop Publishing, Community Journalism, News Management, Staff Supervision, Employee Training, Writers, Image Editing, Schedules, Storytelling, Email Marketing, Press Releases, Facebook, Image Correction, Staff Scheduling, Employee Evaluation, Task Management, Start-ups, Time Management, Copywriting, Social Networking, Content Strategy, Deadline Management, Newsroom Management, Training Staff, Managing Production, Fundraising, Newsletters, Social Media, Corporate Branding, Public Relations, Online Marketing, Marketing Strategy, Partnership Marketing
Education
University of Colorado at Denver 2011 — 2012
MBA (master's in business administration)
University of Northern Colorado 1999 — 2002
Bachelor of Arts, Journalism
Colorado State University 1998 — 1999
Journalism
Prologis June 2013 - Present
tw telecom September 2004 - March 2011
EchoStar Corporation October 2002 - September 2004
Verado, Inc. September 1999 - June 2002
ICG Communications January 1996 - September 1999
Skills
Stock Plan..., Insurance, Property & Casualty..., Management, Sales, Stocks, Mergers & Acquisitions, Equities, Vendor Management, Deferred Compensation, Leadership, Process Improvement, Analysis, Payroll, Finance, Human Resources, Financial Analysis
Education
CSU Stanislaus
Bachelor of Arts (B.A.), Business/Marketing
G&K Services November 2014 - Present
tw telecom July 2013 - October 2014
Verizon Wireless December 2000 - June 2013
United Parcel Service September 1979 - December 2000
United Parcel Service 1979 - 2000
Skills
Customer Retention, Wireless, Solution Selling, Cold Calling, Sales Operations, Direct Sales, B2B, SaaS, Telecommunications, Call Center, Sales Process, Account Management, Customer Satisfaction, Selling, Networking, Channel, New Business Development, Contract Negotiation, Salesforce.com, Sales Management, Sales, Customer Experience, VoIP, Unified Communications, Sales Presentations, Call Centers, CRM, Mobile Devices, Managed Services
Education
Clemson University 1980 — 1982
BS Admin Mgt, Management
Clemson University - College of Business and Behavioral Science 1980 — 1982
B S Administrative Management
Anderson College 1978 — 1980
Associate of Arts, Liberal Arts
Level 3 Communications January 2015 - Present
tw telecom, inc. August 2011 - January 2015
TW Telecom May 2006 - August 2011
Time Warner Telecom April 2000 - May 2006
Time Warner Telecom March 1999 - April 2000
AT&T November 1998 - March 1999
US Air Force November 1987 - November 1998
Skills
Telecommunications, MPLS, Ethernet, Managed Services, Metro Ethernet, DWDM, VoIP, Provisioning, TDM, IP, TCP/IP, Networking, Optical Fiber, Cross-functional Team..., Telephony, Team Leadership, WAN, Carrier Ethernet, Network Design, Co-location, Customer Service, Computer Network..., Switches, Team Building, Cisco Technologies, Six Sigma, SONET, OSI Model, Customer Care, Executive Communications, ITIL Certified, Layer 2, BGP, Layer 3, SIP Trunking, Virtual Teams, Acquisition Integration, Customer Experience..., Net Promoter Score, Vendor Relationship..., Program Management, Strategic Planning, Converged Communications, Data Center, Cloud Computing, IP VPN
Education
Colorado State University 2007 — 2010
MBA
University of Phoenix 2000 — 2003
BS, Business and Information Systems
Community College of the Air Force 1990 — 1995
AAS, Electronics Systems Technology
Heartland Payment Systems June 2015 - Present
Rackspace, the #1 managed cloud company November 2014 - Present
tw telecom November 2013 - November 2014
Webhead February 2012 - December 2012
The Greater San Antonio Chamber of Commerce 2011 - 2012
Avnet February 2004 - May 2011
New Horizons Computer Learning Center June 2003 - January 2004
Avnet October 2000 - April 2003
MicroAge October 1994 - September 2000
Skills
Consultative Selling, Microsoft Office, Direct Sales, Sales Process, Cloud Computing, Selling, Start-ups, Forecasting, Storage, Sales, Sales Operations, New Business Development, Management, Marketing, Virtualization, Account Management, Business Development, Customer Service, Enterprise Software, Leadership, SaaS, Training, Cold Calling, Program Management, Solution Selling, Salesforce.com, Disaster Recovery, Direct Marketing, Channel Partners
Education
Arizona State University 1990 — 1994
Bachelor of Arts, Psychology
Northern Arizona University 1988 — 1990
Azure Globalnet November 2009 - Present
XO Communications February 2007 - November 2008
TW Telecom August 2004 - February 2007
MCI WorldCom, Inc July 1998 - June 2004
MCI WorldCom, Inc September 1995 - June 1998
Skills
IP Transit, VoIP, Disaster Recovery, MPLS, Data Center, New Business Development, Sales Management, Direct Sales, Sales, Account Management, Customer Service, Business Development, Telecommunications, Marketing, Salesforce.com, Contract Negotiation, Solution Selling, Online Advertising, Negotiation, Cloud Computing, B2B, Selling, Sales Operations, Networking, Managed Services, Management, Cold Calling, Enterprise Software, Co-location, Customer Retention, Sales Process, Unified Communications, SaaS
Education
University of Washington 1989 — 1990
Communications
Southwest Texas State University 1992 — 1993
Broadcast Journalism RTF, 3.5
Alvin Community College 1986 — 1988
Associates, Journalism, 3.3
CH2M September 2015 - Present
Colorado Rehabilitation Occupational Medicine June 2014 - June 2015
TriZetto Corporation January 2013 - May 2014
CoBank April 2012 - September 2012
tw telecom December 2011 - February 2012
HollyFrontier Corporation December 2007 - October 2011
HollyFrontier Corporation August 2006 - December 2007
Best Buy January 2002 - June 2006
Rainforest Cafe June 1998 - April 2001
Skills
Financial Reporting, Accounts Receivable, Fixed Assets, Accounts Payable, Journal Entries, Variance Analysis, Account Reconciliation, Financial Analysis, Sarbanes-Oxley Act, Internal Audit, Accounting, Microsoft Office, SEC filings, General Ledger, Leadership, Analysis, Auditing, Budgets, Internal Controls, Finance
Education
Regis University 2011 — 2012
Master's degree, Accounting, 3.867
Colorado State University 1980 — 1982
Bachelor of Arts, Social Work
Heritage High School
University of Minnesota-Twin Cities
Graduate studies in Taxation
University of North Texas
Accounting
tw telecom May 2014 - Present
Level 3 Communications June 2013 - May 2014
tw telecom, inc. 2007 - June 2013
Compex Legal (Formerly Omnidox) 2004 - 2005
Qwest 2003 - 2004
Verizon Business (formerly MCI) 1997 - 2002
IKON Office Systems 1994 - 1996
Skills
VoIP, Cold Calling, New Business Development, Networking, Security, VPLS, MPLS, Ethernet, Enterprise Software, Cloud Computing, Account Management, Solution Selling, Strategy, Selling, Data Center, Sales, Wireless, Managed Services, Telecommunications, SaaS, Direct Sales, Strategic Partnerships, Management, Team Building, Competitive Analysis, Sales Operations, SIP, Leadership, SIP Trunking, Unified Communications
Education
Boston University 1987 — 1991
BA, Economics and International Relations
SyllogisTeks January 2014 - Present
tw telecom April 2013 - January 2014
tw telecom, inc. April 2011 - April 2013
CACI International Inc June 2010 - April 2011
tw telecom, inc. February 2003 - June 2010
WorldCom 2000 - 2002
Skills
Routers, Juniper, LAN-WAN, 3D Studio Max, Maya, TCP/IP, Networking, Photoshop, Illustrator, BGP, Troubleshooting, Routing Protocols, Telecommunications, Unreal Editor, Modeling, VoIP, Level Design, Cisco Routers, Ethernet, T1, Character Modeling, Object Modeling, Digital Illustration, BGPv4, MPLS Networking, Router, TCP, Texturing, Animation, MPLS VPN, QoS, Solarwinds, Switches, MPLS, Metro Ethernet, Flash, WAN, Network Engineering, Cisco IOS, Routing, IP, VPN, Juniper Technologies
Education
Art Institute of Pittsburgh 2005 — 2011
Bachelor, Game Art & Design
ITT Technical Institute-Earth City 2004 — 2005
None, Multimedia
Avaya March 2015 - Present
CMA Consulting April 2014 - March 2015
Dun and Bradstreet 2010 - 2014
Dun & Bradstreet 2010 - 2014
Hoovers Inc. 2008 - 2010
AT&T 2007 - 2008
CMA Professional Services March 2005 - 2008
Dell 2006 - 2006
AT&T 2000 - 2004
tw telecom 1997 - 2000
Skills
Enterprise Software, Direct Sales, Sales Process, Business Development, Salesforce.com, Strategic Partnerships, CRM, SaaS, Account Management, Channel Management, Management, Sales, Sales Operations, Project Management, Sales Management, Cloud Computing, Pre-sales, Sales Engineering, Solution Selling, Channel Sales, Negotiation, Leadership, Customer Engagement, Product Management, Partner Management, Lead Generation, Technical Support, Instructional Design, End User Training, Telecommunications, Capacity Management, Go-to-market Strategy, Start-ups, Business Intelligence, VoIP, Networking, Channel Partners, Professional Services, Strategy, Cross-functional Team..., Product Marketing, B2B, OEM Management, Channel Strategy, Channel Account...
Education
Boston University 2010 — 2016
Bachelor of Arts (B.A.), Business/Corporate Communications
Austin Community College 2003 — 2010
Business/Corporate Communications
Martin Methodist College 1987 — 1988
Music
Memorial High School 1981 — 1985
College Prep, Honors
Level 3 January 2013 - Present
XO Communications October 2006 - January 2013
TW Telecom January 2002 - January 2006
TW Telecom January 2002 - January 2004
TW Telecom January 2000 - January 2002
Lucent Technology August 1998 - January 2000
Skills
Telecommunications, VoIP, Troubleshooting, Remedy, Cisco, Switches, Network Operations, Routers, Problem Solving, Cisco Technologies, Telephony, IP, Computer Network..., Network Security, T1, Security, Ethernet, Juniper, SIP, Unified Communications, SS7, Software Documentation, Testing, Metro Ethernet, TDM, SIP Trunking, LAN-WAN, BMC Remedy, Juniper Technologies
Education
Arapahoe Community College
XO Communications October 2014 - Present
Electronic Vaulting Services July 2010 - October 2014
tw telecom November 2009 - July 2010
Zayo Enterprise Networks June 2008 - September 2009
Tripp Lite October 2007 - June 2008
Memphis Networx March 2005 - October 2007
Xspedius Communications December 2002 - March 2005
Skills
Cloud Computing, Direct Sales, Disaster Recovery, Managed Services, Solution Selling, Account Management, Sales, Data Center, Sales Process, Telecommunications, Enterprise Software, Sales Management, Co-location, New Business Development, Unified Communications
Education
Christian Brothers University 1985 — 1989
BS, Business
Optimum Bandwidth March 2014 - Present
tw telecom 2009 - 2013
Hilton Worldwide 2004 - 2009
The Manhattan Hotel Rotterdam 2002 - 2004
Skills
Networking, Technical Support, Software Documentation, Troubleshooting, Network Design, Telecommunications, IP, VoIP, Switches, Wireless, Computer Network..., Cisco Technologies, Data Center, MPLS
Education
Massachusetts Institute of Technology 2000 — 2002
Master of Science (MS), Electrical and Electronics Engineering
Carnegie Mellon University 1996 — 2000
Bachelor of Engineering (B.E.), Computer and Information Sciences and Support Services
Amphenol Aerospace November 2014 - Present
tw telecom July 2014 - October 2014
tw telecom, inc. March 2012 - July 2014
tw telecom, inc. October 2011 - March 2012
tw telecom, inc. December 2009 - October 2011
tw telecom, inc. December 2008 - December 2009
tw telecom, inc. April 2007 - December 2008
Skills
Marketing, Accounting, Forecasting, Financial Analysis, Investments, Finance, Project Management, Budgets, Account Management, Business Development, Strategic Planning, Business Planning, Microsoft Excel, Customer Service, Analysis, Strategy, Direct Sales, Training, Valuation, Financial Modeling, Financial Accounting, Credit, Contract Negotiation, Telecommunications, Cash Management
Education
Regis University 2009 — 2010
Graduate, MBA-Finance and Accounting
Colorado State University 2004 — 2008
BS Business Administration, Finance & Marketing
Colorado State University 2004 — 2008
Bachelor of Science, Business Administration; Finance and Marketing Major
Level 3 Communications August 2013 - Present
tw telecom July 2007 - August 2013
tw telecom June 2004 - July 2007
Mpower Communications November 2001 - June 2004
Rhythms NetConnections June 2000 - November 2001
Skills
Vendor Management, Leadership, Operations Management, Performance Improvement, customer service, Business Innovation, Team Building, Project Management, Cisco Routers, JNCIS, Cisco Switches, Telecommunications, Troubleshooting, Juniper, Juniper Routers, Routing Protocols, BGP, IP, Network Engineering, OSPF, WAN, VoIP, Routing, MPLS, Ethernet, VPN, RIP, T1, LAN-WAN, MPLS VPN, IP VPN, Adtran, Cisco Technologies, Networking, DSL, Frame Relay, Network Security, Disaster Recovery, Security, Switches, Routers, Cisco IOS, QoS, Metro Ethernet, TCP/IP, Network Design, IPv6
Education
Capella University 2015 — 2017
Bachelor of Science (BS), Information Assurance and Security, 4.0 (current GPA)
Sanford-Brown 1998 — 2000
A. A. S., Network Administration, 4.0 - Graduated Summa Cum Laude
TelePacific Communications February 2009 - Present
tw telecom March 2006 - February 2009
Ionex Communication//Birch Telecom 2001 - 2005
Skills
Fluent in Spanish, Computer Literate, Telecommunications, Co-location, MPLS, VoIP, Solution Selling, T1, Managed Services, Unified Communications, Direct Sales, Cloud Computing, Account Management, Wireless, Salesforce.com, Telephony
Education
Brigham Young University 1992 — 1994
Bachelor's Degree, Spanish Literature
Cooke County Jr. College 1988 — 1989
General Ed Classes, Baisc Courses.
Spectrum Business November 2014 - Present
Nova Medical Centers April 2014 - July 2014
T-Mobile October 2012 - January 2013
tw telecom October 2011 - September 2012
Sprint April 1999 - December 2008
Skills
Optical Fiber, Metro Ethernet, SIP, PRI, Managed Services, Account Management, Strategy, SIP Trunking, VoIP, MPLS, SaaS
Education
University of Houston 1989 — 2003
Communications and Journalism
Blinn College 1988 — 1989
General Studies
Level 3 Communications October 2014 - Present
tw telecom January 2013 - October 2014
CenturyLink Business January 2011 - December 2012
QWEST COMMUNICATIONS CORP January 2009 - December 2010
QWEST COMMUNICATIONS CORP August 2003 - January 2008
QWEST COMMUNICATIONS CORP February 2001 - August 2003
QWEST COMMUNICATIONS CORP May 1999 - February 2001
AT&T August 1998 - May 1999
AT&T March 1996 - May 1997
Skills
VoIP, Cloud Computing, SaaS, WAN, Managed Services, Ethernet, Data Security, MPLS, Business Planning, M&A due diligence, Direct Sales, Sales Management, Product Innovation, Public Speaking, Forecasting, Sales Compensation, Business Case..., Contract Negotiation, Due Diligence, Business Case, Product Marketing, Telecommunications, Product Management, Co-location, Strategic Partnerships, Channel Partners, Unified Communications, Business Development, Product Development, Data Center, Networking, Integration, Lead Generation, Program Management, Management, Solution Selling, B2B, Leadership, New Business Development, Professional Services, IP, Business Strategy, SIP, Go-to-market Strategy, Telephony, Enterprise Software, Sales Presentations, Vendor Management, Broadband, Mobile Devices
Education
University of Denver - Daniels College of Business 2011 — 2011
Executive Education, Leadership
Butler University
Master of Business Administration, Finance
Ball State University
Master of Science, Information and Communication Sciences
Ball State University
Bachelor of Science, MIS & Accounting
G&K Services May 2015 - Present
Advanced Disposal May 2013 - February 2014
Sharp Residential Builders/Developers September 2012 - May 2013
Empire Today February 2012 - September 2012
tw telecom December 2010 - February 2012
Sharp Residential Builders/Developers July 2006 - July 2010
DR Horton July 2005 - July 2006
PLA Enterprises April 2000 - July 2005
The Goodyear Tire & Rubber Company May 1998 - April 2000
QWEST COMMUNICATIONS CORP November 1997 - May 1998
Skills
Managed Services, Sales Operations, Telecommunications, Selling, Salesforce.com, Training, Cold Calling, B2B, Cloud Computing, Contract Negotiation, New Business Development, Sales Management, Team Building, VoIP, Direct Sales, Account Management, Solution Selling, Management, Customer Service, Sales Process, Business Development, Unified Communications, Networking, Project Management, MPLS, Co-location, Customer Retention, Strategic Planning, CRM
Education
Auburn University 1987 — 1990
Bachelors, Business Management
Chattahoochee Valley Community College 1985 — 1987
Associate, General
Electronic Theatre Controls November 2013 - June 2015
Ascend Clinical, LLC December 2011 - January 2013
TW Telecom 2013 - 2013
IP Commerce, LLC June 2011 - November 2011
Lockheed Martin December 2007 - June 2011
Government Technology Systems, LLC January 2007 - November 2007
Accenture 2006 - 2007
Skills
C#, Microsoft SQL Server, WCF, Visual Studio, .NET, TFS, SQL, Web Services, WinForms, Requirements Analysis, Agile Methodologies, XML, Software Development, Crystal Reports, Unix, Databases, Visio, Integration, JSON, Software Documentation, NUnit, ASP.NET, SDLC, Testing, Web Applications, Microsoft Excel
Education
University of Colorado Denver 2001 — 2006
Master of Science (MS), Information Systems
Colorado State University 1993 — 1999
BS, Industrial Tech. Management, Industrial Engineering
Virtela Technology Services Incorporated May 2007 - Present
Plexus Associates November 2001 - April 2007
TW Telecom 2000 - 2001
Convergent Communications 1999 - 2000
Morgan Stanley 1999 - 1999
Skills
Telecommunications, Vendor Management, SaaS, Professional Services, Cloud Computing, Business Development, Product Management, VoIP, Cross-functional Team..., Product Marketing, Account Management, Enterprise Software, Consulting, Solution Selling, Wireless, Strategic Partnerships, New Business Development, Program Management, Networking, Channel, Managed Services, MPLS, Integration, Data Center, Competitive Analysis, IP, Co-location, Sales Process, Demand Generation, Outsourcing, Mobile Devices, SIP, Pre-sales, CRM, Start-ups, Network Design, Cisco Technologies, Strategy, Direct Sales, Channel Partners, Sales Operations, Unified Communications, Ethernet, Team Management, Go-to-market Strategy, WAN, Contract Negotiation, Selling, Security, Service Delivery
Education
University of Denver - Daniels College of Business 2006 — 2009
MBA
University of Colorado Boulder 1995 — 1998
BS:, Finance
Baylor University 1994 — 1995
Dirty Lil Secret Salon November 2007 - Present
Phenix Salon Suites Franchising July 2013 - July 2015
tw telecom July 1997 - February 2000
Skills
Customer Service, Social Networking, Event Planning, Management, Marketing, Microsoft Office, Office Management, Public Speaking, Leadership, Business Communications, Training, Coaching, Time Management, Small Business, Team Building, Social Media, Social Media Marketing, Account Management, New Business Development, Sales, Organizing, Facilities Management, Building Operations, Project Management, Construction Management, Accounting, Payroll, Recruiting, Employee Training
Education
Arapahoe Community College 2015 — 2017
Associate’s Degree, Business Administration, Management and Operations
Artistic Beauty School 2005 — 2007
Cosmetology, Hair, Skin & Nails
University of Phoenix 1999 — 2002
Associate's Degree, Business Management
Level 3 Communications October 2014 - Present
tw telecom June 2014 - October 2014
Center for Information & Communication Sciences February 2014 - July 2014
Unified Communications September 2013 - July 2014
Ball State University August 2013 - July 2014
Center for Information & Communication Sciences, Website Usability August 2013 - July 2014
Human Factors Institute September 2013 - December 2013
Taylor University August 2012 - May 2013
Rochester Metal Products May 2012 - August 2012
Taylor University July 2010 - May 2012
Skills
Microsoft Word, Public Speaking, Event Planning, Team Leadership, Proactive self-starter, Teamwork, Time Management, Editing, Customer Service, Children, Psychology, Receptionist Duties, Community Outreach, Networking, Higher Education
Education
Ball State University 2013 — 2014
Master's of Science, Information & Communication Science
Taylor University 2009 — 2013
Bachelor of Arts, Major in Psychology; Minor in Relational & Public Communication
Tippecanoe Valley High School 2005 — 2009
High School Honors Diploma
Level 3 Communications October 2014 - Present
tw telecom April 2011 - October 2014
tw telecom May 2007 - April 2011
Inter Tel Technologies October 2000 - May 2007
Inter Tel Technologies May 1999 - October 2000
NEC Corporation of America February 1993 - May 1999
NEC Corporation of America November 1989 - January 1993
Skills
MPLS, SIP Trunking, Ethernet, VoIP, Metro Ethernet, Unified Communications, Managed Services, Co-location, Voice Services, Transport Networks, T1, PRI, DWDM, Sales Process, MEF, CCDA, VMware
Education
Cedarville University 1981 — 1983
Business Administration and Management, General
Forest Park High School 1977 — 1981
High School Diploma, 9-12
Brow Snob LLC July 2015 - Present
Living Beyond Breast Cancer April 2015 - Present
Brows on Upper 15th March 2013 - January 2015
MAC Cosmetics November 2012 - January 2015
Facepaynt Makeup Expressions January 2011 - March 2013
Still. skincare @ Escapar Massage September 2012 - January 2013
tw telecom 2007 - 2011
Kaiser Foundation Health Plan February 2006 - August 2007
Glamour Shots January 2005 - January 2006
Sprint Nextel September 1996 - September 2004
Skills
Makeup Artistry, Stylists, Waxing, Skin Care, Photo Shoots, Weddings, Outlook, Blogging, Wellness, Team Leadership, Microsoft Office, Lifestyle, Music Videos, Fashion Photography, Skin, Social Networking, Customer Service, Social Media, Leadership, Marketing, Artistry, Celebrity, Eyebrow, Fundraising, Glamour, Makeovers, Stage Make-up, Styling
Education
Xenon International Academy-Denver 2011 — 2012
Certificate in Esthetics, Esthetician
Colorado Institute of Art 1991 — 1992
Fashion Merchandising, Fashion Design;Merchandising
Berea High School 1984 — 1988
General Education
Level 3 Communications April 2014 - Present
tw telecom, inc. May 2004 - March 2014
tw telecom April 2001 - December 2004
tw telecom April 1998 - April 2001
USAF 1989 - 1998
Skills
Managed Services, DWDM, Ethernet, VoIP, Telecommunications, IP, Wireless, MPLS, Network Design, Contract Negotiation, WAN, Fiber Optics, Co-location, Optical Fiber
Education
University of Phoenix 2005 — 2007
Masters, Business Administration
Colorado Christian University 1996 — 2002
Bachelor of Science, Computer Information Systems Management
Talent Navigation Experts March 2015 - Present
Arrow Electronics September 2014 - March 2015
tw telecom September 2013 - September 2014
Securitas Security Services April 2010 - August 2013
Hospital Shared Security Svcs June 2009 - April 2010
ARCADIS July 2007 - April 2009
Skills
Employee Orientations, Employee Relations, Union Relations, Investigation, Employee Learning &..., Employee Data Management, Recruiting, Recruitment Advertising, Benefits Administration, Microsoft Applications, Personnel Management, Employee Benefits, Screening, Customer Service
Education
Arapahoe Community College 2005 — 2010
Human Resources
Elizabeth High School 2001 — 2005
Integra July 2003 - Present
TW Telecom July 2000 - December 2001
A & D Computers June 1999 - April 2000
Skills
Telecommunications, Troubleshooting, Telephony, Ethernet, SIP, T1, Management, Leadership, Research, Fiber Optics, Adtran, Cisco IOS, PRI, Customer Service, Ethernet over Copper, Training, DSL, POTS, VoIP protocols SIP, Hosted Voice, Testing, Computer Network..., Copper Cabling, Co-location, AC/DC, Microsoft Office
Education
Clark College 2002 — 2003
Associate’s Degree, Electronics Technology, 4.0
Clark College 1998 — 2000
Associate’s Degree, Data Network and Telecommunication, GPA 3.8
Clark Country Vocational Skill Center 1997 — 1998
Certified: June 1998, Electro Digital Technology, 4.0
Unum June 2015 - Present
Westmoreland Coal Company January 2015 - May 2015
Self Employed 2009 - May 2015
18th Judicial District for the State of Colorado June 2014 - December 2014
tw telecom May 2012 - August 2012
tw telecom May 2011 - August 2011
Skills
Employee Benefits, Disability Insurance, Life Insurance, Voluntary Employee..., Benefits Administration, Employee Engagement, Organizational..., Contract Law, Financial Analysis, Corporate Law, Corporate Finance, Multivariable Calculus, Organizational..., Legal Writing, Corporate Governance, Discrete Mathematics, Combinatorics, Vector Calculus
Education
University of Denver - Sturm College of Law 2012 — 2015
Doctor of Law (J.D.), Banking, Corporate, Finance, and Securities Law
Baylor University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Finance
Ironwood Ridge High School (Tucson, AZ) 2004 — 2008
Exelis March 2015 - May 2015
Level 3 Communications November 2014 - February 2015
tw telecom April 2013 - October 2014
Rivada Networks August 2006 - October 2012
Rohmann Joint Venture August 2002 - August 2006
United States Air Force November 1995 - August 2002
Skills
Program Management, VoIP, Telecommunications, DoD, Systems Engineering, Wireless, Team Leadership, Troubleshooting, Disaster Recovery, Project Management, Project Planning, Technical Writing, Risk Management, Quality Management, Team Building, Integration, Communication Skills, Problem Solving, Earned Value Management, DIACAP, Vulnerability Assessment, SOW, Cisco Technologies, Proposal Writing, Configuration Management, Security Clearance, Customer Service, Leadership, Network Security, SDLC, Military, Security, Information Assurance, Strategic Planning, VMware, Satellite Communications, Top Secret, Routers, CISSP, Government, Video Conferencing, Switches, Security Management, Microsoft Office, Air Force
Education
Colorado Technical University 2004 — 2006
Master of Science Management MSM, Information Technology/Project Management
Colorado Christian University 2000 — 2003
BS, Information Systems Management
MotionDSP September 2014 - Present
tw telecom June 2013 - September 2014
Comcast Cable June 2012 - June 2013
Skills
Vendor Management, Salesforce.com, Outlook, PowerPoint, Microsoft Excel, Email Marketing, SEM, New Business Development, Account Management, Sales, Marketing, Online Advertising, Management, Sales Process, Customer Retention, Marketing Strategy, Selling, Product Marketing, Security, Managed Services, SaaS, Cloud Computing
Education
San Francisco State University 2001 — 2005
Bachelors, Business and Marketing
City College of San Francisco 2001 — 2002
Fire Science, English, Econnomics, Psychology.
Level 3 Communications November 2014 - Present
tw telecom March 2007 - November 2014
CC&N August 2005 - March 2007
TDS Metrocom March 2003 - August 2005
AT&T March 1997 - 2003
Skills
Co-location, Telecommunications, Solution Selling, VoIP, MPLS, Managed Services, Telephony, Unified Communications, Direct Sales, Wireless, Vendor Management, Cloud Computing, Metro Ethernet, Cisco Technologies, Ethernet, B2B, SIP Trunking, Sales, Sales Engineering, Selling, Salesforce.com, Strategic Partnerships, IP, Call Centers, SaaS, Broadband, Professional Services, Cellular Communications, Mobile Devices, T1, Channel Partners, LAN-WAN, Networking, Sales Process, WAN, Avaya, DWDM, Fiber Optics, Internet Services, Enterprise Software, Account Management, Optical Fiber, Network Design, SIP, Hosted Services, Data Center, TDM, Video Conferencing, Cabling, Long Distance
Education
Auburn University 1983 — 1990
Bachelor’s Degree, International Business
MetLife April 2014 - Present
DukeNet Communications (acquired by Time Warner Cable 01/01/14) March 2013 - April 2014
DukeNet Communications June 2012 - April 2013
DukeNet Communications June 2010 - June 2012
tw telecom January 2007 - June 2010
tw telecom July 1999 - June 2010
tw telecom, inc. January 2003 - January 2007
tw telecom, inc. April 2000 - December 2002
tw telecom, inc. July 1999 - March 2000
MetroCall, Inc (formerly ProNet) February 1999 - July 1999
Skills
Requirements Gathering, System Testing, Job Aids, Telecommunications, Software Documentation, Problem Solving, Ethernet, Customer Satisfaction, Training, Process Engineering, Documentation, Vendor Relations, Analysis, Management, Sales Operations, Testing, IP, Integration, MPLS, VoIP, Managed Services
Education
The George Washington University
Master's Certificate - Business Analysis
Cleveland State University 1989 — 1994
Bachelor of Arts, Anthropology
Level 3 Communications December 2014 - Present
Level 3 Communications (Formerly tw telecom) September 2013 - December 2014
Colorado Rapids July 2013 - June 2014
tw telecom May 2013 - September 2013
Nelligan Sports Marketing May 2011 - May 2013
Skills
Sports, Social Networking, Management, Customer Service, Marketing, PowerPoint, Microsoft Word, Microsoft Excel, Promotions, Outlook, Final Cut Pro, Adobe Contribute, Problem Solving, Game Day Operations, Social Media, Qvidian, Soccer, Creative Writing, Microsoft Office
Education
Colorado State University 2009 — 2013
Bachelor of Science (BS), Psychology
Cherry Creek 2005 — 2009
Level 3 Communications March 2014 - Present
tw telecom November 2010 - October 2014
tw telecom November 2000 - November 2010
ICG Communications 1998 - 2000
Skills
Telecommunications, VoIP, IP, Wireless, Ethernet, Telephony, Fiber Optics, Network Design, Managed Services, WAN, DWDM, 5ESS, Project Management, MPLS
Education
Central Piedmont Community College
Associate of Arts (A.A.)
The Charlotte Country Day Schools 1980 — 1987
Diploma
Level 3 Communications November 2014 - Present
tw telecom March 2013 - Present
Cogent Communications November 2011 - March 2013
Cbeyond August 2010 - October 2011
Universal Music Group June 2009 - September 2009
Associated Students, CSUF, Inc. July 2008 - June 2009
Associated Students, CSUF, Inc. July 2006 - June 2008
State Farm Insurance July 2005 - June 2008
Skills
Marketing, B2B, Siebel 7.x, EchoSign, Microsoft Office 2007, New Media Marketing, Outside Sales, Team Management, Client Rapport, Revenue Cycle Management, Consumer Behaviour, Public Speaking, Long-term Customer..., Consumer Relations, Social Media, Social Media Marketing, Social Networking, Account Management, Cold Calling, Strategic Prospecting, Data Center, Managed Services, New Business Development, Leadership, Sales Process, Microsoft Office
Education
California State University-Fullerton, Mihaylo College of Business and Economics 2005 — 2009
Bachelors' Degree (BA), Marketing
Stanford University Online
Hallmark Personal Lines at Hallmark Insurance Company March 2014 - Present
tw telecom June 2013 - March 2014
Diamond Insurance LLC April 2009 - June 2013
Farmers Insurance Group of Companies 2004 - 2009
Skills
Insurance, Term Life Insurance, Life Insurance, Property & Casualty..., Commercial Insurance, Whole Life, General Insurance, Umbrella Insurance, Customer Service, Sales, Health Insurance, Disability Insurance, Negotiation, Sales Management
Education
Central New Mexico Community College 2002 — 2004
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Telx February 2015 - Present
tw telecom January 2013 - February 2015
Cbeyond November 2011 - January 2013
Skills
Telecommunications Sales, Cold Calling, Consultative Selling, Territory, Solution Selling, Sales Presentations, Closing Deals, Sales Process, Account Management, Direct Sales, Sales Operations, Telecommunications, Deal Closure, Selling, Networking, Customer Satisfaction, Sales, Managed Services, Sales Management, B2B, VoIP
Education
Chabot College 2009 — 2011
General Studies
Cosentry October 2014 - Present
Red Anvil LLC May 2005 - Present
Resilient Networks 2001 - April 2005
tw telecom May 1999 - December 2001
Inc.Net June 1994 - May 1999
Skills
New Business Development, Cross-functional Team..., Team Building, Strategy, Problem Solving, Management, Business Planning, Strategic Partnerships, Business Development, Strategic Planning, Solution Selling, Account Management, Product Management, Vendor Management, Project Management, Data Center, Cloud Computing, Managed Services, Network Design, Telecommunications, Disaster Recovery, Network Security, Virtualization, Security, SaaS, Hardware, Co-location, Professional Services, IP, Integration, WAN, Networking, Data Centre Architecture
Education
Marquette University 1990 — 1994
D.D.S., Internet, Operating Systems
University of Utah 1985 — 1989
Bachelors of Science, Minor: Spanish
Boise State University 1981 — 1982
tw telecom June 2014 - August 2014
Digitech Computer, Inc January 2014 - June 2014
Horace Greeley High School June 2009 - June 2011
CQ Solutions, Investment Management Specialists September 2009 - January 2010
Skills
Leadership, PowerPoint, Management, Microsoft Office, Microsoft Word, Economics, Customer Service, Finance, Microsoft Excel, Statistics, Social Media, Public Speaking, Research, Social Networking
Education
Binghamton University
Bachelor of Arts, EconomicsJun
HORACE GREELEY HIGH SCHOOL
Advanced Regents Diploma
tw telecom September 2005 - November 2014
Qwest Communications 2001 - 2004
Oresis Communications 2000 - 2001
U S WEST 1999 - 2000
U S WEST 1997 - 1999
U S WEST 1996 - 1997
Education
Carnegie Mellon University
Certificate, Advanced Telecommunications
Golden Gate University
Master of Science, Technology Management
Santa Clara University
Bachelor of Science, Marketing
University of Denver
University of Denver
University of Denver
TW Telecom August 2000 - Present
Denver Church of Christ 1993 - 2013
Bungalows at Green Valley Ranch HOA 2002 - 2011
Skills
Telecommunications, Managed Services, Team Leadership, Integration, Leadership, MPLS, Account Management, Telephony, VoIP, Ethernet, Vendor Management, Data Center, IP, Unified Communications, Wireless, Customer Service, Cloud Computing, Direct Sales, Fiber Optics, Team Building, SIP, WAN, Cisco Technologies, New Business Development, Sales Management, Sales, Management, Public Speaking, Microsoft Office, Program Management, Training, Event Planning, Microsoft Excel, Coaching
Education
California State University-Long Beach 1983 — 1985
Bachelor of Arts (B.A.), Recreation and Leisure Studies
Tee and Cake August 2006 - Present
tw telecom 2007 - 2008
Sprint 1999 - 2006
Skills
Apparel, Account Management, Salesforce.com, Strategic Partnerships, Direct Sales, Sales Management, Sales, New Business Development, Solution Selling, Business Development, Sales Operations, Telecommunications
Education
Arizona State University 1987 — 1993
Rackspace, the #1 managed cloud company June 2015 - Present
Rackspace, the #1 managed cloud company July 2014 - Present
tw telecom June 2013 - June 2014
Sabbatical July 2012 - June 2013
Latisys April 2010 - July 2012
CoreSite June 2008 - April 2010
TKC Communications April 2007 - June 2008
Skills
Co-location, Data Center, Managed Services, Solution Selling, Cloud Computing, SaaS, Leadership, IP, Telecommunications, Management, Sales Process, Unified Communications, VoIP, MPLS, Channel, Professional Services, Enterprise Software, Virtualization, Networking, WAN, Wireless, Ethernet, Business Alliances, Vendor Management, Strategic Partnerships, Business Continuity, Salesforce.com, Business Development, Cisco Technologies, New Business Development, Storage, IT Management, SAN, Security, Selling, Managed Hosting, Disaster Recovery, Storage Area Networks, Direct Sales, Channel Partners, Firewalls, Pre-sales, VMware, Go-to-market Strategy, Network Security, Network Design, Sales, Telephony, Hosted Services, Complex Sales
Education
Chaminade University of Honolulu 2001 — 2007
BA
Level3 Communications, LLC May 2013 - Present
tw telecom October 2011 - May 2013
tw telecom, inc. May 2009 - October 2011
Timer Warner Telecom 2006 - 2010
ICG Communications 1999 - 2003
Skills
MPLS VPN, Carrier Ethernet, Ethernet, IP VPN, Information Security..., MEF
Education
California State University-Fullerton 1989 — 1992
Bachelor of Arts (B.A.)
TW Telecom June 2013 - Present
Level3 2013 - 2015
Level3 2013 - 2015
AboveNet April 2007 - June 2013
Anaheim Sports Inc. (Anaheim Angels/Mighty Ducks of Anaheim February 2005 - April 2007
Anaheim Ducks February 2004 - February 2005
Angels Baseball 1998 - 2004
Skills
Customer Service, Account Management, Strategic Partnerships, Data Center, Solution Selling, Professional Services, Dark Fiber, Direct Sales, Enterprise Software, Co-location, DWDM, New Business Development, Sales, VoIP, Sales Management, Contract Negotiation, CRM, Product Management, Ethernet, Cloud Computing, Marketing, Managed Services, Sales Process, Telecommunications, IP, Salesforce.com, Business Development
Education
University of Southern California 1991 — 1993
Bachelor of Arts (BA), Communications
Chapman University 1989 — 1990
Los Alamitos High School 1984 — 1988
tw telecom March 2005 - Present
Aetna December 2003 - March 2005
AT&T Wireless January 2003 - November 2003
Bank of America August 1997 - January 2003
Skills
Metro Ethernet, Private Line, Solution Selling, Unified Communications, Long Distance, Hosted Services, Co-location, Managed Services, MPLS, Data Center, VoIP, SIP Trunking, Ethernet, Telecommunications
Education
Central Washington University 1999 — 2001
Bachelor of Science, Business Administration and Management, General
Shoreline Community College 1996 — 1999
Associate of Arts (A.A.), General Studies
Level 3 Communications November 2014 - Present
tw telecom March 2014 - November 2014
Cricket Communications June 2010 - March 2014
Douglas County School District February 2013 - April 2013
Global Technology Resources November 2007 - January 2009
Raytheon Polar Services January 2005 - 2007
Qwest Communications 1999 - 2001
Skills
VoIP, Program Management, Business Analysis, Government, Infrastructure, Vendor Management, Integration, Software Development, Telecommunications, Project Management, Networking, Software Project..., SDLC, PMP, XML, Strategic Planning, Information Security, PMO, Project Planning, Software Documentation
Education
Capital University
MBA
The Ohio State University
BS
Level 3 Communications (formerly tw telecom) January 2015 - Present
tw telecom January 2014 - January 2015
tw telecom April 2012 - January 2014
tw telecom November 2010 - April 2012
tw telecom, inc. June 2008 - November 2010
Graebel Companies, Inc. August 2004 - June 2008
Global Tax Network 2002 - 2004
360networks 2000 - 2001
Comsys 1996 - 2000
Telos 1996 - 2000
Skills
Marketing, Sales Operations, Management, Proposal Writing, Account Management, Contract Negotiation, Business Development, Telecommunications, RFP, New Business Development, Sales Management, Sales, Vendor Management, Sales Process, Strategic Planning, Team Building, Project Management, CRM, Process Improvement
Education
California State University-Fullerton
Bachelor of Arts (BA), Business Administration and Management, General
tw telecom June 2013 - October 2013
TDB Communications January 2012 - October 2012
Cochlear Americas December 2010 - April 2011
Organic Peope May 2010 - December 2010
Dish Network June 2008 - February 2010
Charter Communication January 2005 - June 2008
River Island Communications February 2004 - January 2005
Expanets February 2001 - February 2004
US West January 1999 - November 2001
Skills
Agile Methodologies, Vendor Management, Testing, Integration
Education
University of Wyoming 1971 — 1972
MEd, Ed Admin and Curr Development
Ball State University 1965 — 1969
BSEd, English, History
Windstream January 2015 - Present
tw telecom November 2013 - December 2014
tw telecom January 2006 - October 2013
Time Warner Telecom April 2001 - December 2005
Maxis Communications Bhd January 1997 - November 2000
Skills
Ethernet, VoIP, Product Implementation, Vendor Integration, Strategic Planning, Product Strategies, Contract Negotiation, Strategic Partner..., New Market Growth, Team Management, Vendor Performance, Operational Performance, P&L Budget Management, Global Access, Process Development, Cross Functional Team..., Cost Savings, Revenue Growth, Change Management, End to End Solutions, Team Mentoring and..., Solutions Design, Operations Turnaround, Product Lifecycles, Operations Management, Team Productivity, Vendor Review, Growth Strategy, Top-Box Scores, Public Policy, Customer Support..., System Integration, SLA Performance, Wireless Platform..., Regulatory Affairs, SIP, Telecommunications, Wireless, Cross-functional Team..., Growth Strategies, Performing, Networking, Product Marketing, P&L Management, Solution Selling, Strategy, Vendor Management, Project Management, Unified Communications, Strategic Partnerships
Education
University of Liverpool
LLB, Hons, Law
Regis University
Master of Business Administration (MBA), International Business, Strategic Planning & Marketing
Kolej Tuanku Ja'afar
Level 3 November 2007 - Present
tw telecom 2007 - Present
Skills
Telecommunications, IP, VoIP, MPLS, Ethernet, Network Design, WAN, Telephony, Wireless, Management
Education
Arapahoe Community College
Elily dba Sport Clips May 2014 - Present
tw telecom March 2010 - May 2014
tw telecom March 2006 - March 2010
eBags June 2004 - March 2006
tw telecom February 2000 - June 2004
Ultimate Staffing 1998 - 2000
Skills
Workforce Planning, Employee Relations, Performance Management, Succession Planning, HRIS, Onboarding, Talent Acquisition, Talent Management, Employee Engagement, Recruiting, Applicant Tracking..., College Recruiting, Training, Employee Benefits, Benefits Administration, Human Resources, New Hire Orientations, FMLA
Education
Colorado State University 1992 — 1996
Zoology, Biology/Biological Sciences, General
Level 3 Communications October 2013 - Present
EzellGlass December 2009 - Present
tw telecom October 2013 - October 2014
Comcast / NBC January 2013 - August 2013
CAE September 2012 - January 2013
Cbeyond April 2011 - September 2012
The Party Helpers March 2010 - April 2011
Independent Consulting 2006 - August 2009
Ustream 2009 - 2009
Countess Barel di Sant'Albano 2008 - 2009
Skills
CRM, Social Networking, Account Management, Marketing, Leadership, Management, Negotiation, Business Development, Market Research, Cloud Computing, Lead Generation, Telecommunications, Sales, Networking, SaaS, Team Leadership, New Business Development, Social Media Marketing, Solution Selling, Budgets, Cold Calling, Sales Management, Team Building, Sales Operations, Sales Process, Enterprise Software, Competitive Analysis, B2B, Recruiting, Direct Sales, Selling, Channel Partners, Sales Presentations, Entrepreneurship, Product Marketing, Start-ups, Online Marketing, Strategy, Customer Service, Online Advertising, Project Planning, Marketing Strategy, Strategic Partnerships, E-commerce, VoIP, SIP Trunking, Product Management, Public Relations, Salesforce.com
Education
Scuola di Amministrazione. Aziendale 2004 — 2005
Business, European Union
California State University-Chico 2000 — 2005
BS, Business Administration, Marketing
Chukyo University 2004 — 2004
Nagoya - Upper Division Business Courses
Tecnológico de Monterrey, Campus Guadalajara 2002 — 2003
Entrepreneurship / Business Management and Operations, A
San Clemente High School
Level 3 Communications May 2005 - Present
TW Telecom March 2000 - March 2005
tw telecom, inc. 2000 - 2005
Skills
Managed Services, Solution Selling, Telecommunications, MPLS, VoIP, Account Management, Unified Communications, Wireless, Co-location, WAN, SIP Trunking, Ethernet, IP, Data Center, Cloud Computing, Networking, Vendor Management, Telephony, Cisco Technologies
Education
City University of New York 1990 — 1995
Yes, Braodcast Journalism
CUNY York College
CenturyLink December 2013 - Present
TW Telecom September 2007 - December 2013
Verizon Business 2006 - 2007
Sprint 2002 - 2006
Omega Technology Solutions 2001 - 2002
Covad Communications 2000 - 2001
Espire communications 1998 - 1999
Deltacom 1997 - 1998
Skills
Co-location, Telecommunications, Solution Selling, MPLS, VoIP, Managed Services, Long Distance, Direct Sales, Unified Communications, Sales Management, SIP Trunking, PRI, T1, Cloud Computing, Account Management, Metro Ethernet, Sales Process, Ethernet, Channel, New Business Development
Education
Southern Wesleyan University 1999 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Campbell University 1992 — 1994
Education
tw telecom June 1998 - Present
Education
Arizona State University
NGL Energy Partners LP April 2011 - Present
tw telecom October 1999 - April 2011
CommNet Celluar Inc. May 1997 - October 1999
Skills
Sarbanes-Oxley Act, General Ledger, Accounting, Tax, Tax Research
Education
Bradley University
Bachelor of Science
Illinois Central College
Associates, General Studies, Education
University of Missouri-Columbia
Ontario Systems July 2015 - Present
tw telecom March 2014 - May 2015
Ball State University January 2014 - April 2014
Ball State Daily News August 2011 - March 2014
Ball State University, Unified Media August 2011 - March 2014
The Academy Support Center Partnership August 2011 - May 2012
Ball State University, Daily News July 2006 - August 2011
NHI Media May 2006 - July 2006
NHI Media, The Flyer Group July 2005 - May 2006
NHI Media, The Herald September 2001 - July 2005
Skills
Experienced Sales..., Seven years of..., Advertising, Marketing, Leadership, Event Planning, Training, New Business Development, Cold Calling, Sales Management, Sales Presentations, Newspapers, Adobe Creative Suite, Marketing Communications, InDesign, Media Relations, Event Management, Sales, Public Speaking, Digital Media, Marketing Strategy, Online Advertising
Education
Ball State University 2011 — 2013
Master of Science, Information and Communication Sciences, GPA: 3.78
Ball State University
Bachelor of Science, Advertising
Shenandoah High School
The ASCP, Ball State University
CenturyLink Business May 2014 - Present
TW Telecom October 2013 - May 2014
Sprint 2004 - October 2013
Sprint Nextel 2004 - December 2011
Dex Media January 2002 - October 2003
Skills
Direct Sales, Account Management, Cold Calling, Sales Management, Project Implementation, Solution Selling, Relationship Development, Project Management, Team Building, 4G, Channel Relationship..., M2M, Unified Communications, Sales Process, VoIP, MPLS, SaaS, Cloud Computing IaaS, Selling, Managed Services, Sales, Salesforce.com, Cloud Computing, Networking, Co-location, Business Development, Enterprise Software, Wireless, Telecommunications
Education
Saint Cloud State University - G.R. Herberger College of Business 1992 — 1996
Marketing, Business, Marketing, Computers
Bemidji State University 1990 — 1992
none
Najim Family Foundation January 2008 - Present
tw telecom February 1998 - October 2007
AT&T November 1992 - February 1998
Skills
Public Speaking, Fundraising, Management, Leadership, Strategic Planning, Team Building, Sales Management, Account Management, Selling, Event Planning, Non-profits, Negotiation, Marketing, Customer Service, Cloud Computing, Sales, Solution Selling, New Business Development, Organization Skills, Sales Presentations, Sales Operations, Direct Sales, Sales Process
Education
Baylor University - Hankamer School of Business 1988 — 1992
Bachelor of Business Administration (B.B.A.), International Business & Marketing, 3.6
Douglas MacArthur High School 1985 — 1988
Riverbed Technology 2013 - April 2015
OPNET Technologies, Inc. 2011 - April 2015
Colorado Air National Guard December 2007 - October 2011
CACI International Inc October 2009 - June 2011
tw telecom June 2007 - October 2009
United States Air Force January 1998 - April 2006
Skills
Switches, Networking, Troubleshooting, Cisco Technologies, TDM, Ethernet, Routers, Telecommunications
Education
Colorado State University 2008 — 2011
MBA, Business Administration
Bellevue University 2005 — 2007
Bachelors, Business Information Systems
Community College of the US Air Force 1998 — 2008
Associates, Electronic Systems Technology
Level 3 Communications November 2014 - Present
tw telecom March 2014 - Present
tw telecom, inc. June 2012 - Present
tw telecom, inc. August 2010 - May 2012
Primerica Financial Services January 2002 - August 2010
Education
Auburn University 2000 — 2002
BA, Finance
CenturyLink Technology Solutions September 2010 - Present
TW Telecom April 2009 - September 2010
Covad Communications August 1999 - February 2009
Infinity Communications September 1998 - August 1999
US Army August 1995 - August 1998
Education
Bergen Community College 1993 — 1995
AA
Bergen Community College
Associates, Applied Science
Mazlo May 2014 - Present
Alere Wellbeing April 2011 - April 2014
Alere Wellbeing (formerly Free & Clear) March 2008 - April 2011
Ultreo 2006 - 2008
Bellevue High School 2003 - 2006
tw telecom 1996 - 2002
Skills
Sales, Salesforce.com, Account Management, Strategic Planning, Training, Employee Benefits, Recruiting, New Business Development, Team Building, Social Media, Microsoft Office, HubSpot, Nimble, OneSource, Data.com
Education
Bellevue Community College 2006 — 2007
Certificate, Human Resources Management
University of Washington 1994 — 1998
BS, Geology, Geography
nQuBE, LLC March 2014 - Present
tw telecom 2012 - 2014
University of Colorado - Denver January 2003 - December 2013
CenturyLink / Qwest Communications International 2000 - 2012
University of Colorado Denver, College of Engineering 2006 - 2008
Independent Consultant August 1991 - January 2000
Christian Brothers University August 1995 - December 1999
Christian Brothers University 1987 - 1996
University of Memphis January 1986 - August 1987
Skills
Systems Engineering, Embedded Systems, Simulations, Algorithms, C++, Electrical Engineering, Engineering, Signal Processing, Engineering Management, Matlab, System Design, Modeling, Software Engineering, Strategy, Testing, Management, Linear Programming, Leadership, Communications Audits, Product Development, Stakeholder Management, Client Relations Skills, Vendor Relationships, Project Management, Staff Leadership..., Team Leadership, Team Building, Training, Staff Development, Revenue and Profit..., Employee Engagement, Continuous Process..., Operations Management, Technology Integration, Talent Management, IT Management, Process Improvement, C-Level Communications, People Management, Resource Allocation, Quality Assurance, Managed Services, Turnaround Management, Change Management, Building Relationships, Creative Problem Solving, Cost Reduction, Operational Efficiency, Telecommunications, Optical Communications
Education
North Carolina State University
Master's Degree
University of Memphis
MS-INSE
Christian Brothers University
BS
Level 3 Communications June 2011 - Present
Level 3 Communications August 2010 - June 2011
tw telecom 1996 - 2001
Skills
DWDM, Troubleshooting, Testing, Telecommunications, Fiber Optics, TDM, TL1, Test Equipment, Lucent, Network Provisioning, Requirements Analysis, DS3, Network Operations, Ethernet, Computer Network..., IP, SDH, Metro Ethernet, Switches, Optical Fiber, LAN-WAN, ATM networks, T1, Carrier Ethernet, Telephony, TCP/IP, DSL, Frame Relay, Network Design, Network Engineering
Education
Ponderosa High School 1993 — 1997
Arapahoe Community College
Associate of Science (A.S.)
tw telecom, inc. 2002 - Present
tw telecom 1996 - 2002
Time Warner Cable 1992 - 1996
Time Warner Cable 1986 - 1992
Time Warner Cable 1982 - 1986
Skills
Co-location, Telecommunications, Optical Fiber, DWDM, Contract Negotiation, Managed Services, Fiber Optics, Broadband, SDH, Telephony, Vendor Management, OSP Construction, OSP Engineering, Project Management, Networking
Education
Colorado State University
Bachelor of Science (BS), Construction Management
Level 3 Communications April 2013 - Present
tw telecom October 2012 - March 2013
Level 3 Communications December 1999 - October 2012
Skills
Ethernet, Managed Services, VoIP, IP
Education
Capella University 2011 — 2013
Business Management/Project Management
Virtela Technology Services Incorporated, an NTT Company July 2013 - Present
tw telecom, inc. August 2006 - June 2013
TW Telecom August 2004 - June 2013
Global Crossing January 2000 - August 2004
Global Crossing January 1999 - January 2000
Frontier Communications / Global Crossing January 1997 - January 1999
Frontier Communications January 1994 - January 1997
AmTote International January 1991 - January 1994
Skills
Unix, Linux, Troubleshooting, CGI/Perl, Perl, Automation, Solaris, Networking, WAN, Ethernet, Switches, VoIP, IP, Network Design, Network Engineering, SIP, Network Architecture, TDM, LAN-WAN, Computer Network..., Firewalls, Telecommunications, Network Security, ISDN, Linux System..., SIP Trunking, Solaris Zones, Disaster Recovery, Red Hat Linux, Cisco Technologies, Solaris 8/9/10, Sonus, CGI scripts, Python, Network Administration, Data Center, Servers, System Deployment, Telephony, Wireless, ATM Networks, Integration, Frame Relay, TCP/IP
Education
Arapahoe Community College 2004 — 2008
Bachelor of Applied Science (BASc), Computer Systems Networking and Telecommunications
Peak Hosting July 2015 - Present
Integra Telecom 2010 - July 2015
Frontier Communications September 2009 - December 2010
Integra Telecom July 2006 - September 2009
tw telecom 1997 - 1998
Skills
MPLS, Ethernet, WAN, Internet Services, Network Design, Adtran, Telecommunications, BGP, Juniper, Peering, IPv6, Cisco Technologies, IP Multicast, Routing, Network Engineering, LAN-WAN, IP, Metro Ethernet, Frame Relay, MPLS VPN, T1
Education
Colby Community College 1996 — 1997
Associate's degree
Northwest Kansas Technical College 1996 — 1997
Level 3 Communications November 2014 - Present
tw telecom April 2011 - October 2014
tw telecom December 2003 - April 2011
tw telecom January 2001 - December 2003
Education
Aquinas College 1980 — 1985
Bachelor of Science in Business Adminstration, Accounting and Business/Management
Enabling Technologies Corp May 2015 - Present
LOOP Networking July 2014 - Present
OnlyVendor October 2012 - Present
Microsoft - Sales Desk Americas May 2014 - May 2015
tw telecom August 2012 - May 2014
Integra Telecom July 2008 - August 2012
Quality Business Systems, A Xerox Company August 2006 - July 2008
Merit Financial February 2005 - July 2006
The Seattle Times June 2001 - February 2005
Skills
Sales Management, Solution Selling, Salesforce.com, Direct Sales, B2B, Account Management, Cold Calling, Sales Process, Managed Services, Sales, Leadership, Channel Partners, Telecommunications, Contract Negotiation, MPLS, SaaS, Strategic Partnerships, Wireless, Key Account Management, VoIP, Team Building, Sales Operations, Cloud Computing, Selling, Enterprise Software, Data Center, CRM, New Business Development, Forecasting, Unified Communications, Competitive Analysis, Co-location, Management, Customer Satisfaction, SIP Trunking, Call Centers, Customer Retention, Ethernet, Lead Generation, Networking, Professional Services, SIP, Sales Presentations, Social Networking, Telephony
Education
University of Washington 2001 — 2005
Bachelors of Arts, Economics
City University of Seattle 2010 — 2012
Graduate, Masters of Business Administration
Level 3 Communications March 2013 - Present
tw telecom, inc. December 2013 - October 2014
tw telecom 2000 - 2014
MCI 2006 - 2008
NASDAQ 1995 - 2006
Skills
Telecommunications, VoIP, MPLS, IP, Ethernet, Managed Services, Data Center, Wireless, Vendor Management, Unified Communications, Network Design, Cisco Technologies, WAN, Co-location, Switches
Education
Assumption College 1985 — 1989
BS, Social Rehabilitation
Level 3 Communications November 2014 - Present
tw telecom October 2012 - November 2014
tw telecom, inc. October 2001 - October 2012
Steele & Associates September 1998 - October 2001
Idaho Department of Correction June 1992 - July 1995
Idaho Legislature January 1992 - April 1992
United States Marine Corps September 1983 - September 1987
Skills
Vendor Management, Proofreading, Advertising, Radio, Time Management, Social Networking, Customer Service, Administration, Microsoft Office, Event Planning, Marketing, Team Building, Public Speaking, Microsoft Excel, Program Management
Education
Boise State University 1994 — 1999
Bachelor of Business Administration (BBA), Marketing
tw telecom August 2007 - Present
Qwest August 2000 - December 2004
United States Patent and Trademark office August 1999 - July 2000
3COM March 1997 - July 1999
IBM July 1989 - February 1997
Skills
Team Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Windows, English, Customer Service, Research, Photoshop, Teaching, Budgets, HTML, Public Speaking, Strategic Planning, Negotiation, Editing, Teamwork
Education
City University of New York City College 1984 — 1989
Bachelor of Engineering (EE), Electrical and Electronics Engineering
tw telecom October 2007 - Present
CIBER INC June 2004 - October 2007
MCI Worldcom February 2000 - June 2004
Education
Arapahoe Community College 2012 — 2015
Health and Human Performance
West Monroe High School 1987 — 1990
tw telecom March 2004 - Present
Level 3 Communications March 2004 - Present
Level 3 Communications January 2003 - May 2008
Lucent Technologies January 1998 - November 2001
Skills
Switches, VoIP, MPLS, IP, Managed Services, Network Design, Data Center, Cisco Technologies, WAN, SIP, Telephony, Telecommunications, Metro 2 Ethernet, Metro Ethernet, Local Number Portability
Education
Art Institute of Colorado 1996 — 1998
Bachelor of Science (BS), Design and Visual Communications, General
Art Institute of Colorado 1995 — 1997
Visual Communications
tw telecom July 2010 - Present
Skills
MPLS, Virtualization, ACD, Contact Centers, Managed Services, WAN, IP, Ethernet, Telecommunications, Cloud Computing, IPS, VoIP, SDH, Professional Services, Frame Relay, Security, IVR, Solution Selling
Education
Arizona State University 2000 — 2004
tw telecom October 2013 - Present
tw telecom 2011 - 2013
tw telecom January 2009 - October 2011
tw telecom 2008 - 2009
Hilton Garden Inn September 2006 - January 2008
La Tierra Salon & Day Spa July 2005 - September 2006
Education
Xenon International Academy-Denver 2004 — 2005
Cosmetology/Cosmetologist, General
Colorado State University 2000 — 2005
Bachelor's Degree, Resort and Restaurant Management, Cum Laude