Micros Systems
Industry: Hospitality company
DescriptionMicros Systems, Inc.; now owned by Oracle Corporation and renamed Oracle Hospitality, was headquartered in Columbia, Maryland, United States. Headquarters: Columbia, Maryland, United States Revenue: 1.008 billion USD (FY11; 10.2% increase from FY10) Founded: 1977 Acquisition date: 2014 Subsidiaries: MICROS-Fidelio GmbH, Parent organization: Oracle Corporation
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Micros Systems Employees
Bump Financial Group, A private wealth advisory practice of Ameriprise Financial Services, Inc. August 2004 - Present
Micros Systems 2001 - 2004
Opus 2 Revenue Technologies 2000 - 2004
Girl Scouts of Spar and Spindle Council July 1997 - May 2000
Inn By The Sea July 1996 - July 1997
Education
University of Southern Maine 1993 — 1996
BS, Sociology, Gender Studies
Bay Path University 1991 — 1993
AS, Hospitality Management
Marshwood High School 1987 — 1991
Marshwood High School
Florida State University August 2014 - Present
Latter & Blum August 2012 - 2014
MICROS Systems January 2010 - August 2012
Rock-N-Sake January 2009 - January 2010
Kamona Inc. August 2004 - August 2008
PanAmericas Branding and Corporate Expansion LLC August 2004 - August 2006
Skills
Interpersonal..., Customer Service, Marketing, Event Planning, Sales, Microsoft Office, Sales Management, Event Management, Microsoft Excel, Public Speaking, Outlook, Hospitality, Public Relations, Marketing Strategy, Social Media Marketing, Real Estate, Selling, Team Building, Team Leadership, Account Management, New Business Development
Education
Florida State University - College of Business 2014 — 2018
PhD, Marketing
Florida State University - College of Business 2004 — 2006
BS, Multinational Business Operations
Edison Community College 2001 — 2003
AA, General Studies
Modernizing Medicine April 2014 - Present
Modernizing Medicine December 2011 - April 2014
Campus Management Corp. January 2007 - December 2011
PROTECH August 2002 - January 2007
Pivotal Concepts January 2001 - July 2002
Martin Progressive LLC March 2000 - December 2000
Micros Systems August 1997 - February 2000
Skills
Account Management, New Business Development, SaaS, Strategic Planning, Solution Selling, Management, Cloud Computing, Healthcare, Professional Services, Project Management, Business Intelligence, Cross-functional Team..., Competitive Analysis, Marketing Strategy, CRM, Start-ups, Team Building, Budgets, Strategic Partnerships, Product Management, Business Development, Vendor Management, Leadership, Enterprise Software, Software Development, Business Analysis, Program Management, Lead Generation, Strategy, Process Improvement, Product Marketing, Training, Team Leadership, Sales Operations
Education
College of DuPage
TOSHIBA Global Commerce Solutions, Inc November 2014 - Present
Naperville Independent Film Festival May 2008 - Present
NCTV 1993 - Present
Elmhurst College 1987 - Present
TOSHIBA Global Commerce Solutions, Inc July 2013 - October 2014
TOSHIBA AMERICA BUSINESS SOLUTIONS December 2010 - July 2013
MM Hayes January 2009 - December 2010
MICROS Systems February 2005 - December 2008
MICROS Systems January 2005 - December 2008
Panasonic April 1990 - January 2005
Skills
Proposal Writing, Account Management, Business Analysis, Market Development, Solution Selling, Sales Management, Selling, Customer Service, CRM, Sales Operations, Channel Partners, Sales, Project Management, Business Planning, Direct Sales, Retail, Product Management, Management, New Business Development, Business Development, Leadership, Program Management, Marketing, Strategic Planning, Marketing Strategy, Consulting, Cross-functional Team..., Time Management, Strategy, Team Building, Product Marketing, Competitive Analysis, Marketing Communications, Salesforce.com, Strategic Partnerships, E-commerce
Education
Benedictine University 1984 — 1987
MBA, Marketing
North Central College 1978 — 1982
BA, Marketing, Psychology & Communications
Naperville North High School
Naperville North High School
HMSHost March 2015 - Present
Lions Eye Bank of New Jersey April 2012 - Present
Kingston Management Group January 2005 - Present
Head Geek In Charge July 2014 - March 2015
Micros Systems 2012 - July 2014
Skills
Team Orientation, Communication, Leadership Skills, Problem Solving, Self-Manage, Self-Motivated, Work Ethic, Superior Computer Skills, Great people skills, Motivated, Enjoy helping people, Willing to learn, Energetic, Fun attitude, Flexible, Enthusiasm, Great communications..., Enjoy working with the..., Knowledge of social..., Strong leadership..., Entrepreneurial..., Leadership, Troubleshooting, Analysis, Time Management, Forecasting, Project Planning, Customer Service, Finance, Analytical Skills, Project Management, Software Documentation, Databases, Training, Management, Testing, Quality Assurance
Education
HRDinc 2014 — 2014
Certificate, Business Analyst
DeVry University-New Jersey 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
HRDinc
Panasonic USA March 2014 - Present
Micros Systems December 2002 - Present
Micros Systems July 2006 - September 2007
Micros Systems December 2001 - June 2006
Micros Systems 2002 - 2004
SilverWare POS Inc. July 1998 - December 2001
Skills
Account Management, Business Development, Customer Service, Team Building, CRM, Cross-functional Team..., Sales Management, New Business Development, POS, Operations Management, Management, Training, Sales Process, Software Implementation, Sales Operations, Technical Support, Project Management, Recruiting, Process Improvement, SaaS, Strategic Planning, Program Management, Competitive Analysis, Solution Selling, Sales, Customer Satisfaction, Business Strategy, Marketing, Marketing Strategy
Education
Chaminade University of Honolulu 1983 — 1986
BS
PJS Coaching October 2010 - Present
PJS Enterprises April 2005 - May 2011
Anthony Robbins Companies 2002 - 2010
Dataworks 1997 - 2005
MICROS Systems 1994 - 1997
Lulu's New Orleans Cafe 1991 - 1994
Skills
Executive Coaching, Coaching, Team Building, Leadership Development, Project Management, Customer Service, Start-ups, Strategic Planning, Organizational..., Change Management, Management Consulting, Business Strategy, Public Speaking, Training, Sales Management, Sales, Sales & Marketing..., POS, Restaurants, Restaurant Management, New Restaurant Openings, Hospitality, Hospitality Management, Hospitality Consulting, Software, Software Project..., Software Solution Sales, Hotel Management, Account Management, New Business Development, Team Leadership, Leadership, Program Management
Education
Arizona State University 1986 — 1989
BS Business, Business, Marketing
Las Vegas Sands Corp. July 2015 - Present
One Degree World, Inc September 2014 - August 2015
Caesars Entertainment Corporation January 2013 - August 2014
Caesars Entertainment Corporation November 2011 - January 2013
VEGAS.com January 2006 - November 2011
Micros Systems 2004 - 2006
Springer-Miller Systems July 1999 - December 2004
Atlas Software Technologies 1998 - 1999
Hidden Valley Resort 1998 - 1999
Skills
Software Installation, Marketing, SAP Implementation, Product Management, E-commerce, Project Management, Cross-functional Team..., Product Development, Strategy, Training, Team Management, Hospitality, Hotels, Software Implementation, Integration, Salesforce.com, Business Intelligence, Resorts, Software Project..., CRM, Business Strategy, Agile Methodologies, Software Development, Hospitality Management, Requirements Analysis, SAP, POS, Software Documentation, Project Planning, Business Analysis, Mobile Applications, Digital Signage, Ticketing Software, Event Management..., Property Management..., Product Innovation, Quality Assurance, Analysis, Testing, SaaS, Vendor Management
Education
Carnegie Mellon University 1993 — 1997
BA, Business Administration and Economics (Double Major)
SAS Institute November 2005 - Present
Micros Systems September 2002 - November 2005
Skills
Leadership, Analytics
Education
Clemson University 1998 — 2002
BS, Marketing
Iron Bow Technologies June 2015 - Present
AAC Inc. November 2014 - June 2015
AAC Inc March 2014 - October 2014
MedStar Southern Maryland Hospital Center July 2013 - April 2014
Southern Maryland Hospital April 2011 - July 2013
Micros Systems August 2010 - April 2011
Bowie State University May 2009 - August 2010
Skills
Active Directory, Troubleshooting, XP, Windows, Microsoft Office, Desktop Support, Network Administration, Administration, Customer Service, Operating Systems, Excel, Problem Solving, Security, Testing, CSS, Network Security, Outlook, Requirements Analysis, Research, Word, Software Installation, System Administration, Customer Relations, Strategic Planning, Windows Server, VMware, Windows 7, Process Improvement, TCP/IP, PowerPoint, Computer Hardware, Printers, Documentation, Hardware, Citrix, Servers, Switches, DHCP, SharePoint, Workstations, Deployment, Laptops, Antivirus, Inventory Management, Group Policy, Security+, Technical Support, Software Documentation, Server Administration, Microsoft Excel
Education
Bowie State University 2007 — 2010
bachelors, Computer Technology
Graylyn - Wake Forest University June 2003 - Present
Graylyn - Wake Forest University June 2007 - June 2010
Graylyn - Wake Forest University April 2006 - June 2008
Graylyn - Wake Forest University October 2005 - April 2006
Graylyn - Wake Forest University June 2003 - October 2005
Micros Systems September 1999 - June 2003
Walt Disney World, House of Blues November 1996 - September 1999
Walt Disney World October 1995 - November 1996
Suncoast DMC May 1992 - October 1995
Skills
Budgets, Boutique Hotels, Marketing Strategy, Social Media Marketing, Email Marketing, Marketing Management, Sales Management, Hospitality, Marketing Communications, Sales, Team Building, Marketing, Event Management, Leadership
Education
Cornell University 2010 — 2011
Hospitality Marketing
University of Central Florida 1992 — 1996
University of Central Florida
Communications / Hospitality Management
Wake Forest University
Computer Sciences Corporation 2011 - Present
Accenture 2008 - 2011
Micros Systems 2003 - 2008
Skills
Contract Negotiation, Information Technology, Contract Management, Subcontracting, FAR, Government Contracting, RFP, Procurement, Proposal Writing, Cost Benefit, Government, Vendor Management, Program Management, Government Procurement, DoD, Federal Government, Earned Value Management, Process Improvement, Software Documentation, Management, Team Leadership, Security Clearance, Project Management, Analysis
Education
California Coast University 2009 — 2012
MBA, Master Business Administration
Goshen College 1996 — 2000
Bachelor of Science (B.Sc.), Computer/Information Technology Administration and Management
MS Dept of Employment Security April 2015 - Present
Sullivan's Grocery July 2013 - February 2015
David Dearman Autoplex January 2012 - October 2012
Micros Systems January 2010 - October 2010
Hilton Garden Inn April 2008 - August 2009
Circuit City June 2007 - June 2008
Walmart.com September 2006 - May 2007
Skills
Customer Service, Customer Satisfaction, Software Installation, Outlook, Scheduling, Accounts Payable, Inventory Management, Training, Time Management, Data Entry, Hospitality, Sales, OS X, Interviews, Telephone Skills, Hotels, Hiring, Employee Relations, Management, Microsoft Excel, Microsoft Word, Networking, Process Scheduler, Administration
Education
University of Southern Mississippi 2005 — 2009
Bachelor of Science Management Bachelor of Science Entertainment, Degree
Copiah-Lincoln Community College 2003 — 2005
Associate of Arts (AA), Business Administration and Management, General
Rent-A-Center March 2014 - Present
Rent-A-Center August 2013 - March 2014
Rent-A-Center June 2012 - August 2013
Zale May 2011 - June 2012
Brinker International May 2008 - May 2011
Brinker International September 2005 - May 2008
Consolidated Restaurants February 1998 - September 2005
Micros Systems May 1995 - February 1998
Skills
ITIL, Application Architecture, Application Management, POS, Aloha, PeopleSoft, JD Edwards, MOSS 2007, IIS, Troubleshooting, Project Planning, Inventory Management, Databases, PCI DSS, Forecasting, Technical Support, Team Building, Sarbanes-Oxley Act, Business Analysis, SharePoint, Management, Software Documentation, Accounting, Team Leadership, Training, Microsoft Office..., IT Strategy, Citrix, Security, Business Intelligence, Leadership, Telecommunications, Recruiting, Business Process..., Information Security, Vendor Management, Process Improvement, Customer Service, Application Lifecycle..., Enterprise Architecture, Budgets, Integration, Software Development, Project Management, Microsoft SQL Server, System Administration, SDLC, ERP, Disaster Recovery, IT Management
Education
Boston College 1989 — 1993
Bachelor of Science, Accounting/Computer Science
Beckman Coulter July 2010 - Present
Home Depot December 2007 - September 2010
Micros Systems June 2010 - July 2010
National Football League January 2010 - February 2010
Education
DeVry University 2007 — 2009
BS, Computer Engineer
Samsung Electronics November 2014 - Present
Panasonic April 2014 - October 2014
Panasonic North America October 2007 - March 2014
MICROS Systems 2007 - October 2007
Electrograph May 2004 - November 2006
Tweeter March 1997 - May 2004
Skills
Account Management, Sales Management, Technology, Home Theater, Digital Signage, Hotels, Customer Service, Trade Shows, Business Strategy, Sales, Direct Sales, New Business Development, Consumer Electronics, Product Marketing, Channel Partners, Hospitality, Sales Process, Salesforce.com, Channel, Solution Selling, Key Account Management, Strategic Partnerships, Forecasting, Competitive Analysis
Education
Towson University 1995 — 1998
BS, Business Administration
Catonsville Community College 1993 — 1995
AAS, Electronics Technology
LifeSpan Medial Sciences, LLC March 2014 - Present
Interactive Insights, LLC January 2014 - Present
MICROS Systems Inc November 2011 - November 2013
Micros Systems January 2011 - March 2012
Micros Systems August 2010 - May 2011
Micros Systems May 2010 - August 2010
Marriott International - Greensboro Airport Marriott and Convention Center April 2010 - May 2010
Prescint, LLC June 2009 - July 2009
Micros Systems May 2009 - July 2009
Executive Insights, Ltd. May 2008 - August 2008
Skills
Enterprise Software, International Relations, Event Management, Social Media, Sales, Salesforce.com, Implementaions Manager, Operations Managment, Account Management, Marketing, Management, Leadership, Business Development, Strategy
Education
Southern Methodist University 2015 — 2015
Certificate in Cyber Intelligence (March 2015), Cyber - Predictive Analytics and Research Methodologies, Certificate Program
The Johns Hopkins University 2012 — 2014
MBA, Managment and Information Sciences
Elon University 2006 — 2010
B.A. History - Honors, Statistics, Entrepreneurial Ventures
American University - Kogod School of Business 2015 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
Centerplate October 2011 - Present
ModusOC May 2009 - December 2011
MICROS Systems September 2005 - December 2008
Seisint, Inc 2000 - 2001
NCR Teradata 1998 - 2000
NCR Corporation 1996 - 1997
AT&T GIS 1994 - 1997
Skills
Business Intelligence, Process Improvement, Sales Management, Management, SaaS, Operations Management, P&L Management, Delivering ROI, Sales, Leadership, Sales Operations, Team Leadership, Retail, Sales Process, Account Management, Recruiting, CRM, Customer Service, Team Building, Enterprise Software, Marketing, New Business Development
Education
Clemson University - College of Business and Behavioral Science 1980 — 1984
BS
WH Harrison High 1976 — 1980
Evansville Day School
Amazon October 2012 - Present
Micros Systems February 2011 - October 2012
SimpleMedia.ca 2010 - 2011
Azeus Systems June 2009 - December 2010
Skills
Oracle, Java, Java Enterprise Edition, Tomcat, JSP, jQuery, JavaScript, Ant, Servlets, PL/SQL, SQL, Hibernate, Eclipse, Oracle Application..., CSS, HTML 5, HTML, Web Development, C#, ASP.NET, Oracle Fusion Middleware, Oracle Reports, JDeveloper, SOAP, JAX-WS, JAXB, JAAS, OAM, Node.js, Android Development, Software Development
Education
Ateneo de Davao University 2005 — 2009
Bachelors, Computer Science
Cosi May 2014 - Present
Northeastern University September 2006 - Present
Boloco December 2011 - May 2014
Boloco May 2011 - December 2011
Unidine Corporation October 2006 - January 2011
Swinburne University of Technology September 2010 - November 2010
Bertucci's Corporation February 2000 - October 2006
Micros Systems August 1992 - February 2000
Skills
Strategic Planning, Problem Solving, Coaching, Negotiation, Team Building, Strategy, Leadership, Process Improvement, Marketing Strategy, Management, Operations Management, Vendor Management, Change Management, Staff Development, Troubleshooting, Forecasting, Entrepreneurship, Customer Satisfaction, Organizational..., Inventory Management, Training, Project Management, Hospitality, Leadership Development, Customer Service, ERP, Technology, Competitive Analysis, Enterprise Software, Human Resources, Sales
Education
Northeastern University 2004 — 2006
MS, Leadership
State University of New York at Buffalo - School of Management 1990 — 1992
MBA, MIS / International Business
Groupe Ecole supérieure de Commerce et de Management 1990 — 1991
MBA, International Business
State University of New York at Buffalo - School of Management 1988 — 1990
BS, MIS
Erie Community College 1984 — 1988
AAS, Business
la Madeleine Country French Café, Bruegger's Enterprises, Inc.,Mimi's Cafe, Threecaf Brands Canada December 1998 - Present
Texas Wings December 1997 - December 1998
Perkins & Marie Callendars, Inc./East Side Mario's 1995 - 1997
Micros Systems 1992 - 1995
Skills
Restaurants, Hospitality, Account Management, Management, Food Service, Customer Service, Team Building, POS, Team Leadership, Strategic Planning, Training, Leadership, Vendor Management, Inventory Management, Microsoft Office, Restaurant Management, Income Statement, Networking
Education
University of North Texas 1984 — 1987
Austin College 1982 — 1984
Micros Systems October 2010 - August 2012
Skills
Sales Management, Account Management, Restaurants, Hospitality, Revenue Analysis, Public Relations, Direct Sales
Education
Concordia University 2005 — 2009
BA, Human Relations
Oracle October 2014 - Present
Micros Systems August 2004 - October 2014
Corner Bakery Cafe September 2002 - April 2004
Potbelly Sandwich Works March 2001 - August 2002
Ferguson Enterprises March 1999 - August 2000
US Army August 1988 - December 1996
Skills
Miller Heiman, CustomerCentric Selling, Restaurants, New Business Development, Selling, Promotions, POS, Marketing Strategy, Hiring, Hospitality, Customer Service, Training, Leadership, Micros, Sales, Inventory Management, Coaching, Start-ups, Solution Selling, Time Management, Trade Shows, Enterprise Software, Forecasting, Management, Marketing, Sales Operations, SaaS, B2B, Income Statement, Sales Management, Customer Satisfaction, Cold Calling, Account Management, Profit, Team Building, Food, Direct Sales, P&L Management, Sales Presentations, E-commerce, Sales Process, Food Service, Lead Generation, Key Account Management, Business Development, Channel Partners, Negotiation, Pricing, Strategic Partnerships, Contract Negotiation
Education
Augusta State University
Arthrex January 2014 - Present
Atri Leo August 2012 - January 2014
Cyllenius December 2007 - July 2012
Vegas.com December 2007 - July 2012
Theodatus, LLC October 2006 - December 2007
Sky Angel US LLC October 2001 - October 2006
dotCool October 2000 - September 2001
Micros Systems September 1995 - October 2000
Micros Systems 1995 - 2000
MICROS 1995 - 2000
Skills
Microsoft SQL Server, Database Design, Software Development, Development Management, C#, WCF Services, Oracle SQL, SSRS, SSIS, BizTalk, IT Management, Software Engineering, Integration Development, SQL, SOAP, Enterprise Architecture, SOA, Web Services, Web Applications, IIS, Databases, Integration, Agile Methodologies, .NET, XML, Software Project..., PL/SQL, SharePoint, TFS, Testing, Enterprise Software, SDLC
Education
Embry-Riddle Aeronautical University 1989 — 1993
BS, Aeronautical Science
The Right Move Group May 2014 - Present
Sailing Education Adventures August 2013 - Present
Pressure Drop March 2010 - Present
h2o joe March 2010 - Present
Ford Garcia Properties January 1990 - Present
Brience March 2000 - April 2001
campsix 1999 - 2000
Search West 1997 - 1999
Micros Systems 1996 - 1997
Toshiba 1993 - 1996
Skills
Sailing, Photo Editing, Photography, Creative Writing, Composites, Woodworking, Environmental Awareness, Image Editing, Boating, Management, Social Media, Business Development, Maritime, E-commerce, Yachting, Training, New Business Development, Navigation, Scuba Diving, Online Marketing, Social Media Marketing, Event Management
Education
California College of the Arts 1986 — 1990
BArch, Architecture
Point of Sale Implementation and Support February 2015 - Present
HMSHost October 2013 - February 2015
HMSHost August 2010 - October 2013
POS_Help 2007 - August 2010
Solutions By Computer 2008 - 2009
Prophesy Transportation Solutions February 2008 - September 2008
Dunkin Brands 2006 - 2007
Micros Systems 2000 - 2006
Skills
Training, Troubleshooting, Customer Service, POS, Computer Hardware, Hardware, Restaurants, Product Management, Team Building, Business Analysis, Project Management, Integration, Vendor Management, Logistics Management, Resource Management, Security, Technical Support, Management, Leadership, Software Implementation, Microsoft Office, Inventory Management
Education
Broward College 1982 — 1984
Computer Science, Criminal Justice
CliniComp, Intl. June 2015 - Present
CliniComp, Intl. August 2013 - June 2015
CliniComp, Intl. April 2010 - August 2013
Micros Systems May 2009 - November 2009
Self Employed August 2007 - May 2009
Postec Inc., March 2006 - August 2007
Cricket Communications April 2001 - February 2006
Micros Systems December 1999 - April 2001
Postec, Inc. July 1994 - November 1999
Skills
Software Implementation, Computer Hardware, Troubleshooting, Requirements Analysis, SQL, HL7, EHR, EMR, Customer Service, Customer Oriented, Technical Support, Help Desk Support, Hardware Support, Customer Support, Micros, POS, Fetal Monitoring, CHCS, Linux, Basics of Unix, Training, Hands-on Training, Flowsheets, Systems Analysis, Clinical Monitoring, Medical Monitoring, Order Sets, CPOE, eMAR, Quality Assurance, Property Management..., User Interface Design, Touch Screens, HLR, Provisioning, Billing Systems, MTFs, Organization, Lockbox, Microsoft Office, Communication
Education
DeVry Institute of Technology 1984 — 1986
Bachelor of Science, Computer Information Systems
DeVry Institute of Technology
Bachelor's degree, Computer Information Systems
Ruby Turgeon May 2009 - Present
Dix.Lathrop and Associates, Inc. June 2005 - May 2009
Micros Systems 2000 - 2002
Learnsomething.com 1999 - 2000
Education
University of Florida 2002 — 2005
MLA, Landscape Architecture
Florida State University 1995 — 1999
BA, Communications
Oracle May 2015 - Present
RSI March 2014 - August 2014
Breadcrumb POS January 2013 - August 2013
Micros Systems April 2005 - December 2012
Custom Business Solutions September 1997 - August 2004
Custom Business Solutions August 1996 - August 1997
B.B. King Blues Club February 1994 - April 1996
Bobby McGees, Australia August 1988 - April 1993
Skills
POS, Sales, Teaching, Direct Sales, Computing, Solution Selling, Sales Management, Sales Process, Management, Account Management, Business Analysis, Selling, Negotiation, Sales Presentations, Team Building, Pricing, SaaS, Key Account Management, Customer Service, New Business Development, Marketing, Sales Operations, Salesforce.com, Cold Calling, CRM, Customer Satisfaction, B2B, Strategic Partnerships, Lead Generation, P&L Management, Channel Partners, Business Development, Product Management, Product Marketing
Education
California State University, Fresno 1987 — 1989
B.S, Marketing/Managment
California State University-Northridge 1984 — 1987
AA, Business Management
Casa Sanchez Foods June 2013 - Present
Accela November 2007 - June 2013
Casa Sanchez Foods January 1998 - October 2010
Riichmond American Homes February 2006 - October 2007
ACS, a Xerox Company September 2005 - December 2005
Monterey Salinas Transit June 2004 - September 2005
SurfControl January 2002 - June 2004
Micros Systems 2000 - 2001
Skills
Agile Methodologies, Business Analysis, Business Intelligence, C#
Education
Hartnell College 2004 — 2005
Diesel Technology
Cabrillo College
MCSE
Networking Institute San Francisco.
MCSE, CCNA
Bertucci's August 2012 - Present
Bertucci's Corporation December 2008 - August 2012
Micros Systems May 2007 - December 2008
Cablevision February 2007 - May 2007
Olive Garden August 2003 - January 2007
Cheshire Direct / Bloomingdales.com July 1999 - September 2003
Skills
POS, Troubleshooting, Customer Service, Problem Solving, Microsoft Office, Sales, Restaurants, Management, Training, Computer Hardware, Project Management, Customer Satisfaction, Hospitality, Technical Support, Inventory Management, Time Management, Micros
Education
Eastern Connecticut State University 2002 — 2006
Bachelor of Science, Management Information Systems
Concord Light 2010 - Present
Micros Systems September 2000 - September 2008
XBR 2000 - 2004
Skills
Marketing, SQL, Process Improvement, Account Management, Project Management, Program Management, Business Analysis, Team Building, Newsletters, Management, Strategic Planning, Business Intelligence, Budgets, Project Planning, Change Management, Integration, Analysis, Business Process..., Software Documentation, Business Strategy, Customer Service, Training, Team Leadership, CRM, Leadership, Cross-functional Team...
Education
Worcester Polytechnic Institute 1999 — 2000
Certificate, Project Management
Assumption College 1992 — 1996
Bachelor of Science, Liberal Arts
Worcester Academy 1973 — 1975
diploma, college prep
Amadeus IT Group 2014 - Present
WEX Inc. (NYSE: WEX) March 2013 - June 2014
Kerzner International April 2010 - May 2012
TRAVELCLICK December 2009 - April 2010
Bottomline Technologies March 2008 - December 2009
Micros Systems November 2007 - March 2008
Micros Systems January 2006 - November 2007
Micros Systems January 2003 - January 2006
MICROS Systems Inc March 2000 - January 2003
MICROS Systems Inc January 1998 - March 2000
Skills
Micros, Opera, Hospitality Management, SQL*Plus, Hotel Management, Central Reservations..., Pre-opening, Hotel Booking, Hotels, SQL, Hospitality Industry, Integration, Resorts, Property Management..., Revenue Analysis, Management, Quality Assurance, Yield Management, Front Office, Customer Satisfaction, Training, Sales, Revenue Forecasting, Online Travel, Hospitality, Project Management, Forecasting, E-commerce, POS, Pricing, MICROS
Education
Florida Atlantic University 1981 — 1982
Bachelor of Science, Health and Physical Education/Fitness
Emporia State University 1980 — 1981
Health and Physical Education/Fitness
University of Hawaii at Manoa 1978 — 1980
Education
Shawnee Mission South
Pconsulting LLC 2001 - Present
Mid-Atlantic Classic Cars June 2011 - February 2014
Multiple Tech Companies 2001 - 2014
TRAVELCLICK 2005 - 2010
MICROS Systems 1994 - 2001
Westinghouse Electric Corporation 1982 - 1994
Skills
Mergers, Restructuring, Business Strategy, Strategic Planning, Strategy Development, New Business Development, Coaching, Team Building, Entrepreneurship, Fundraising, Public Speaking, Leadership Development, Start-ups, E-commerce, Executive Management, SEO, P&L, Team Leadership, P&L Management, Venture Capital, Business Intelligence, International Business, Online Marketing
Education
Wharton School of Business 2011 — 2011
AMP, Advanced Management Program
Duquesne University 1978 — 1982
B.S., Business
Department of Defense November 2009 - Present
Systems Applications and Technologies Incorporated August 2008 - November 2009
Government Services IPT June 2007 - August 2008
The Lever Group June 2006 - June 2007
A&T Systems June 2005 - June 2006
Micros Systems December 2004 - May 2005
Federal Emergency Management Agency August 2004 - November 2004
Sughrue Mion, PLLC August 2003 - July 2004
Education
University of Maryland University College 2009 — 2011
MS, Master of Science in Information Technology: Project Management
Bowie State University 2000 — 2004
BS, Business Information Systems
MyCheck - HOSPITALITY REINVENTED February 2015 - Present
Oracle MICROS June 2012 - February 2015
Hospitality Solutions International March 2004 - February 2015
Pacer Cats 2003 - 2004
Micros Systems October 2001 - February 2003
Hospitality Solutions International 1998 - 2001
Pacer/CATS 1995 - 1998
InfoGenesis June 1991 - June 1995
Skills
Hotels, POS, Restaurant Management, Negotiation, Sales Management, Sales, Hospitality, Hospitality Industry, Restaurants, Account Management, New Business Development, Revenue Analysis, Team Building, Hospitality Management, SaaS, Sales Process, Hotel Management, Contract Negotiation, Solution Selling, Micros, Direct Sales, Resorts, Income Statement, Budgets, Management, Customer Satisfaction, Food & Beverage, E-commerce, Strategic Planning, Pre-opening, Trade Shows, Front Office, P&L, MICROS
Education
Cornell University School of Hotel Administration 1986 — 1991
BS
Sabre Corporation August 2015 - Present
Sabre Corporation May 2014 - July 2015
MICROS Systems Inc July 2012 - May 2014
Micros Systems October 2010 - August 2012
Micros Systems February 2008 - October 2010
Micros Systems December 2005 - February 2008
CTCII 1997 - 2005
Skills
E-commerce, Web Services, SaaS, Integration, Enterprise Software, Agile Project Management, Oracle, Agile Methodologies, XML, Mobile Applications, Software Project..., Software Development, B2B, SQL, Strategy, Analytics, B2B eCommerce, Java, Scrum, Hospitality, Hotels, Architecture, Databases, SDLC, Process Redesign &..., Team Leadership &..., Product Development &..., Budgeting & Cost..., Productivity &..., Information Technology..., Talent & Resource..., Client Service &..., Internal Reorganizations, Software Design &..., Technology Evangelism, .NET, J2EE, J2EE Architecture, LAMP, Tomcat, OOP, REST, HTML5, jQuery, B2C, JavaScript, PMI, Ecommerce, Leadership, Cross-functional Team...
Education
Barry University 2002 — 2004
BS, Information Technology
United States Naval Academy
Bachelor of Science (BS), Information Technology
Oracle April 2015 - Present
Micros Systems January 2005 - April 2015
Pontifical Catholic University of Puerto Rico 2002 - 2005
Springer-Miller Systems January 1996 - May 2002
Skills
Hospitality Management, Integration, Hospitality, Team Building, Property Management..., Front Office, Hotels, Management, Process Improvement, Training, Revenue Analysis, Customer Service, Hospitality Industry, Operations Management, Project Planning, Business Analysis, Team Leadership, POS, Vendor Management, Strategic Planning, Micros, Account Management, Sales Management, Business Planning, Food & Beverage, Project Management, Leadership, Negotiation, Hotel Management, Microsoft Excel, Customer Satisfaction, Change Management, New Business Development, Budgets, Forecasting, Team Management, Microsoft Office, Contract Negotiation, Inventory Management
Education
Florida International University 1993 — 1995
Master's degree, Hospitality Administration/Management
Pontifical Catholic University of Puerto Rico-Ponce 1988 — 1991
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Iron Mountain Records Management October 2010 - September 2015
Smart Binary, LLC January 2004 - 2012
K12 2009 - 2010
Way Systems 2008 - 2009
Nuance Communications 2007 - 2008
IntraLinks 2006 - 2007
Micros Systems 2005 - 2006
HSN 2003 - 2004
Keller Williams Realty - Austin, NW Market Center 2001 - 2002
USWeb 1997 - 2000
Skills
Agile Methodologies, Web Applications, JavaScript, Ext JS, HTML5, CSS, Web Services, Java Enterprise Edition, REST, Spring, SOA, Scrum, XML, SDLC, AJAX, Weblogic, JMS, Hibernate, Object Oriented Design, Web 2.0, RIA, XSLT, UML, Java, .NET, Oracle, Struts, Software Development, Software Engineering, Enterprise Architecture, JSON, Eclipse, Core Java, JSF, JPA, EJB, jQuery, C#, ASP.NET, ASP.NET MVC, T-SQL, Flex, Maven, ADF, Tomcat, PL/SQL, SQL, Enterprise Software, Spring Framework, Sencha
Education
Florida State University 1999 — 2000
Doctoral Candidate, Computer Science
Georgia State University 1996 — 1997
MS, Computer Science
Florida State University 1991 — 1994
BS, Computer Science
Blackbaud December 2011 - Present
Wonderlic, Inc. October 2010 - December 2011
Blackbaud April 2007 - October 2010
Micros Systems April 2005 - April 2007
Healthcare Services Group 2002 - 2004
Skills
Process Improvement, Strategic Planning, Change Management, Project Management, Business Analysis, SaaS, CRM, Data Analysis, Budgets, Enterprise Software, Team Leadership, Management, Sales, Team Building, Professional Services, Business Development, Business Strategy, Microsoft Office, Training, Financial Analysis, Nonprofits, Account Management, Payroll, Finance, Business Process, Integration, Business Intelligence, Business Process..., Program Management, Strategy, Leadership, Consulting, Management Consulting, Software Implementation, Salesforce.com, Cross-functional Team..., Analytics, Cloud Computing, Start-ups, Analysis, Solution Selling, Vendor Management, Software Project..., Forecasting, Product Management
Education
The Citadel 2009 — 2012
Masters, MBA
Clemson University - College of Business and Behavioral Science 1998 — 2002
BS, Financial Management
INVISION Inc. May 2014 - Present
AOL Networks January 2009 - May 2014
AOL 2009 - 2010
Micros Systems January 2002 - January 2009
Skills
Software Quality..., Agile Methodologies, Test Planning, SoapUI, Quality Assurance, Linux, JIRA, Testing, Testing Tools, Manual Testing, Databases, SOA Testing, Selenium, Software Development, Jasmine Scripting, JavaScript
Education
University of Maryland University College 2011 — 2014
Master of Science (MS), Data Modeling/Warehousing and Database Administration
Bangalore University 1996 — 2000
Bachelor of Engineering (B.E.), Electronics
Pollo Campero International - USA and Europe June 2012 - Present
Vucurevich Simons Advisory Group 2009 - 2012
HeidelbergCement 2007 - 2009
DonorDirect 2004 - 2007
Brinker International 1997 - 2004
MICROS Systems 1995 - 1997
Skills
IT Management, Business Intelligence, Project Management, Team Building, Program Management, E-commerce, Systems Engineering, Business Process..., POS, IT Security Assessments, Strategic Planning, Change Management, Information Security..., Mobile Internet, ERP, PCI DSS, Certified Information..., CISA, Integration, CRM, Leadership, Enterprise Software, Disaster Recovery, Management, Data Center, Entrepreneurship, Information Technology, Consulting, Project Planning, Executive Management, Training, Business Strategy, Strategy, Vendor Management, Security, IT Strategy, Mergers & Acquisitions, Virtualization, PMO, Microsoft SQL Server, Business Development, Business Process..., Business Process, Sales Operations, Business Planning, Project Portfolio..., Operations Management, Cost Benefit, Information Assurance, Oracle E-Business Suite
Education
The University of Texas at Dallas
Institute for Innovation - Graduate with Honors
Walden University
Cyber Security - Information Assurance
Carnegie Mellon University
Software Security
University of Oklahoma
Communications Technology
LeTourneau University
Bachelor of Science in Business Management
University of North Texas
Marketing
Dallas County Community College
Accounting and Finance
Information Systems Security Association
Cybersecurity
Computing Technology Industry Association (CompTIA)
CompTIA Security+
International Council of E-Commerce Consultants
Computer Hacking Forensics Investigator
ClubLink Corporation November 2010 - Present
SilverWare POS Inc. May 2010 - October 2010
Micros Systems July 2009 - May 2010
Contract Work January 2003 - June 2009
ClubLink Corporation July 2008 - September 2008
La Paloma Gelateria & Cafe November 2004 - June 2008
Skills
PC building, Computer Hardware, Technical Support, Windows & Mac operating..., Troubleshooting, Windows Server, Active Directory, Microsoft Office, Adobe Creative Suite, Network Hardware, Networking, Wireless Networking, DHCP, Cabling, Help Desk Support, Superior Communications..., Friendly Personality, Fast Learner, Network Administration, Teamwork, VPN, Switches, Microsoft Exchange, TCP/IP, Software Installation, Servers, DNS, Customer Service, Virtualization, Routers, XP, Firewalls, System Deployment, Blackberry Enterprise..., Hardware, Information Technology, Laptops, Linux, OS X, Routing, System Administration, Windows XP, Windows 7
Education
Centennial College 2006 — 2009
Advanced Diploma, Computer Systems and Networking Technology
Cardinal Carter Catholic High School 2003 — 2006
OSS Diploma, GE
Oracle December 2014 - Present
MICROS Systems February 2009 - December 2014
MICROS Systems Inc July 2007 - February 2009
MICROS Systems Inc September 2005 - July 2007
T. Rowe Price March 2005 - March 2005
Skills
Project Planning, Project Management, Account Management, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Oracle SQL, Travel Planning, Opera Property..., Customer Retention, Customer Support, Technical Support, Scheduling Tools, Data Entry, Resource Allocation, Information Systems, Records Management, Administration Support, Auditing, Cost Control, Logistics, Property Management..., Leadership, Sales, Customer Service, Time Management, Office Administration, Training, Budgets, Marketing, Management, POS, CRM, Human Resources, Sales Operations, Customer Satisfaction, Salesforce.com, Micros, Hospitality Management
Education
Strayer University 2011 — 2014
BA, Businsess Administration w/Concentration in Hospitality and Tourism Management
Delaware State University 1999 — 2004
Hospitality and Tourism Management
Booz Allen Hamilton February 2015 - Present
self-employed September 2014 - Present
LongView International Technology Solutions February 2014 - September 2014
EDMC August 2009 - August 2014
International Trade Administration April 2013 - January 2014
Department of Health and Human Services July 2010 - April 2013
ASTD November 2010 - November 2011
University of Phoenix August 2007 - July 2010
Spectra Group, LLC August 2003 - August 2008
Micros Systems 2000 - 2003
Skills
Instructional Design, Training, E-Learning, Learning Management..., Program Management, Career Development, Curriculum Design, Training Delivery, Social Media, Distance Learning, Leadership Development, Staff Development, Technical Training, Technical Writing, Government, Public Speaking, Blended Learning, ADDIE, Policy Analysis, Classroom Instruction, Federal Government, Captivate, Higher Education, Organizational..., Course Development, Needs Analysis, Career Counseling, Conflict Resolution, Program Evaluation, Lectora, Section 508, Adult Education, Synchronous Learning, International Trade, Leadership, Management, Human Resources, Strategic Planning, Consulting, Project Management, Team Building, Microsoft Office, Process Improvement, Customer Service
Education
George Mason University 2014 — 2019
Doctor of Philosophy (Ph.D.), Education- Learning Technologies Design and Research
University of Phoenix 2008 — 2009
MBA, Technology Management
Johnson & Wales University 1997 — 1999
BS, Hotel-Restaurant Management
New York Institute of Technology 1995 — 1996
Cornell University 1994 — 1996
Animal Science
Fordham Preparatory HS 1990 — 1994
Fordham Preparatory HS
Sonesta Hotels May 2015 - Present
Reit Management & Research LLC July 2013 - May 2015
MICROS Systems Inc October 2011 - May 2013
Micros Systems August 2010 - November 2011
Micros Systems, Inc June 2007 - August 2010
ARAMARK January 2005 - December 2006
ARAMARK December 2002 - December 2004
ARAMARK July 2002 - December 2002
The Statler Hotel 1999 - 2002
The Chalfonte Hotel 2001 - 2001
Skills
hotels, Opera Property..., Front Office, Guest Service, Food & Beverage, Conferences, Property Management..., Hospitality, Hotels, Training, Leadership, Management, Hospitality Industry, Hospitality Management, Hiring, Software Implementation, Hands-on Training, Employee Training, Software Installation, Strategic Planning, Customer Service, Resorts, Project Planning, Project Management, SharePoint, Process Improvement, Integration, Sales
Education
Cornell University 1999 — 2002
BS, Hotel Administration
The George Washington University 1998 — 1999
Finance
Legends April 2015 - Present
Blaze Pizza, LLC August 2014 - April 2015
NAB Group January 2014 - August 2014
Focus Brands March 2012 - January 2014
SSP America June 2006 - January 2012
IHOP September 2002 - March 2006
Micros Systems September 1998 - August 2002
Country Inn & Suites by Ayres July 1996 - August 1998
Skills
Restaurants, Hospitality, Team Building, Restaurant Management, Food & Beverage, Franchising, Hospitality Industry, Hotels, Hospitality Management, Income Statement, Menu Development, Micros, Food, Catering, Strategic Planning, Customer Service, Inventory Management, Budgets, Retail, POS, Forecasting, Management, Operations Management, Customer Satisfaction, Leadership, Purchasing, Team Leadership, Training, Sales, Coaching, Process Scheduler, Business Planning, Recruiting, Profit, Marketing, New Business Development, Employee Training, Hiring, New Restaurant Openings, Multi-unit, Food Service, P&L Management, Sales Management, Time Management, Franchise Consulting, P&L, Account Management, Market Planning, Culinary Skills, Property Management...
Education
Cypress College 1996 — 1998
Culinary, Hospitality Administration/Management
Universidad Nacional Autonoma de Mexico 1990 — 1994
Bachelor of Science (BS), Business Administration and Management, General, 3.8
Solutions 2 GO LLC March 2013 - Present
Technability, LLC February 2008 - February 2013
Mimi's Cafe February 2001 - January 2008
Micros Systems 1999 - 2000
Skills
Social Media Marketing, Strategic Planning, Team Building, Customer Service, Team Leadership, Microsoft Office, E-commerce, Information Technology, Networking, Computer Hardware, Virtualization, Network Administration, Network Architecture, Network Engineering, Windows Server, Server Administration, Server Architecture, IP PBX, VoIP, Microsoft SQL Server, Microsoft Exchange, Microsoft Dynamics, Microsoft Technologies, Mac OS, iOS, Android, Network Security, Business Intelligence, Business Development, VMware Fusion, VMware ESX, Storage Area Networks, VMware View, Servers, Project Planning, Program Management, System Administration, Budgets, Training, Management, Inventory Management, Operations Management, Leadership
Education
UCI 2002 — 2003
Credits - Certification
College of Lake County 1993 — 1995
University of Iowa 1992 — 1993
Posh Kauai ~ Perfectly Posh Independent Consultant April 2015 - Present
Sabre Hospitality Solutions April 2012 - May 2013
Avon March 2012 - December 2012
Beach House Restaurant September 2011 - March 2012
SoftHotel Inc. January 2009 - March 2011
Crowne Plaza San Marcos Golf Resort August 2008 - December 2008
Gold Canyon Golf Resort September 2007 - May 2008
Crowne Plaza San Marcos Golf Resort August 2006 - June 2007
Micros Systems July 2004 - July 2006
Hyatt Regency Baltimore December 2003 - April 2004
Skills
TurboSabre, Sabre, Worldspan, Springer Miller, Amadeus, Fidelio, Microsoft Office, Excel, Photography, Opera, Sequel, Shares, Oracle, Reserve, PowerPoint, SoftHotel PMX, Micros, Customer Service, Yield Management, Sales, Hospitality, Hospitality Industry, MICROS, Hotels, Property Management..., Microsoft Excel, Revenue Analysis, Hotel Management, Front Office, Hospitality Management
Education
Johnson & Wales 1999 — 2002
B.S., Hospitality Management
Essex Community College 1996 — 2001
AA, General
Fishbowl Marketing July 2010 - Present
Fishbowl Marketing August 2010 - December 2010
Micros Systems May 2009 - June 2010
Micros Systems August 2006 - May 2009
Saturn of Glen Burnie August 2002 - August 2006
Skills
Customer Service, Sales, Assertiveness, Teamwork, Executive Support, Collections, Department Budgeting, Supplier Negotiation, Contract Negotiation, Employee Turnover, Human Resources, Delegation, Travel Arrangements, Office Equipment..., Expense Management, Expense Budget..., Time Management, Hospitality, Leadership, Social Media Marketing, Vendor Management, Budgets, Account Management, Project Management, Salesforce.com, Social Media, Management
Education
Anne Arundel Community College 2005 — 2006
Associate's degree, General Studies
North County High School 2002 — 2005
H.S. Diploma, Basic Studies
AccuBI Solutions Inc. June 2013 - Present
Frontline Consulting Services (FCS) Inc September 2011 - May 2013
CSC, USA July 2010 - August 2011
Perficient, USA August 2009 - July 2010
Emerging Solutions, USA July 2008 - August 2009
City of Chicago (Chicago Police Department) December 2002 - July 2008
Micros Systems July 2000 - October 2002
Wipro Technologies August 1997 - June 2000
Skills
Business Intelligence, OBIEE, Data Warehousing, PL/SQL, Data Modeling, Solution Architecture, ETL, Business Analysis, Informatica, Microsoft SQL Server, Enterprise Architecture, Oracle, Software Development, SOA, Software Project..., Integration, Dashboard, Oracle E-Business Suite, ERP, SQL Server, DB2, Oracle BI Applications, Oracle Application..., Data Integration, SDLC, Requirements Analysis, Enterprise Software
Education
Anna University 1992 — 1994
Master of Engineering (M.Eng.)
Sri Venkateswara University
Bachelor of Technology (B.Tech.), Mechanical Engineering
Coastal Wine and Spirits July 2012 - Present
Micros Systems 2011 - 2012
Education
Florida Gulf Coast University 2004 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Florida Gulf Coast University
Business Administration and Management, General
Oracle October 2014 - Present
Micros Systems January 2009 - September 2014
Micros Systems, Inc November 2007 - December 2008
TechTeam Global May 2004 - November 2007
Radisson of the Black Hills February 2004 - April 2004
Rushmore Plaza Holiday Inn March 2002 - December 2003
Cedar Point Resorts May 2001 - October 2001
Cedar Point Resorts May 2000 - August 2000
Cedar Point Resorts May 1999 - August 1999
Skills
Property Management..., Hotels, Opera, Troubleshooting, Training, Software Installation, Software Implementation, System Administration, Testing, Hands-on Training, Management, Software Project..., Software Documentation, Hospitality, Micros, Integration, Project Management, OXI, Hospitality Management, Oracle, Technical Support, Hospitality Industry, SQL, System Deployment, Hotel Management, Team Leadership, Front Office, Databases, Team Building, Windows 7, Yield Management, Customer Service
Education
American Military University 2012 — 2014
Bachelor's degree
West Virginia University at Parkersburg 1997 — 2000
Associate's degree
hospitalityPulse Inc June 2013 - Present
Nor1 November 2013 - November 2013
Nor1 September 2010 - October 2013
Micros Systems June 2008 - August 2010
Micros Systems Inc December 2004 - May 2008
Micros Systems September 2003 - November 2004
Lufthansa Systems July 2001 - May 2003
Optims France January 2000 - June 2001
RezSolutions, Dorint Hotels, FCPN, Micros Systems, Bristol Hotel Geneva, Kempinski Hotels 1989 - 2001
Moevenpick Hotels & Resorts August 1994 - September 1996
Skills
Revenue Management, Strategic Planning, Budgeting, Online Marketing, Product Vision, Product Management, Product Development, Oracle, Budgets, Revenue Analysis, E-commerce, Business Intelligence, Hospitality Industry, Yield Management, Hospitality, Analytics, Online Advertising, Integration, Hotels, Strategy, CRM, Strategic Partnerships, Market Analysis, Micros, Business Analysis, Opera, Business Planning, Technology, Innovation Development, Technological Innovation, Software Development, Analysis, Online Travel, Start-ups, Competitive Analysis, Resorts, Entrepreneurship, SaaS, Team Building, Business Process..., Pricing, Forecasting, Revenue Forecasting, Pricing Strategy, Business Development, Business Strategy, Product Marketing, Property Management..., Data Interfaces, Data Mining
Education
Ecole Hôtelière de Lausanne 1986 — 1990
BS, Finance
Fourth (formally Adaco) March 2009 - Present
PAR Springer-Miller Systems 2007 - 2008
Micros Systems March 2004 - January 2007
InfoGenesis January 2002 - March 2004
Softbrands March 1995 - December 2001
Eltrax Hospitality (formerly Sulcus Hospitality) 1995 - 2001
Geac March 1990 - March 1995
Datapoint November 1987 - March 1990
Great West Hotels December 1983 - November 1987
Skills
Marketing Strategy, Negotiation, Hospitality Industry, Hospitality, Hotels, Management, Hospitality Management, Leadership, Account Management, Resorts, Sales, Revenue Analysis, Hotel Management, Sales Operations
Education
University of Tulsa 1978 — 1978
Business
Angelo State University 1976 — 1977
Business
NEO A&M Jr. College 1974 — 1976
Basic Education
Micros Systems January 2011 - Present
Hilton Worldwide March 1987 - May 2009
Red Lion Hotels 1987 - 1997
Skills
Hospitality, POS, Operations Management, Contract Negotiations, Vendor Relations, Hospitality Industry, Restaurant Management, Food & Beverage, Customer Relations, Contract Negotiation, Strategic Planning, Negotiation, Hotels, Customer Service, Revenue Analysis, Income Statement, Micros, Catering, Hospitality Management, Restaurants, Hotel Management, Property Management..., Yield Management, Customer Satisfaction, Resorts, Front Office
Education
Eastern Washington University 1974 — 1978
BS Business Management
Central VAlley High School 1970 — 1974
Postec, Inc. March 2004 - Present
Micros Systems August 1999 - March 2004
Century Data Systems February 1994 - August 2000
Squirrel Systems 1989 - 1992
Skills
POS, Direct Sales, Account Management, Hospitality, Retail, Sales Management, New Business Development, Restaurants, Solution Selling, Team Building, Hardware, SaaS, Computer Hardware, Inventory Management, Call Center, Sales Process, Sales, CRM, Project Management, Enterprise Software, Negotiation, Lead Generation, Relationship Management, Professional Services, Vendor Management, Call Centers
Education
Auburn University, College of Business 1985 — 1989
BS, Business Administration - Finance
Georgia Southwestern State University 1985 — 1986
AUI Fine Foods (Albert Uster Imports) July 2011 - Present
Pinnacle Hospitality Systems 2003 - July 2011
Abacus Business Solutions 2000 - 2003
Rock Systems 1998 - 2000
Century Data Systems 1995 - 1998
Pinnacle Hospitality Systems 1990 - 1995
Micros Systems 1982 - 1990
Victoria Station Restaurants 1978 - 1982
Armco Steel Corp. - National Supply Division 1976 - 1978
Skills
Sales, Marketing, Restaurants, Sales Management, Hospitality, POS, Food, Food & Beverage, Start-ups, Food Service, Training, Operations Management, Strategy, Leadership, Account Management, Selling, B2B, Income Statement, Direct Sales, New Business Development, Hospitality Industry, Sales Process, Customer Service, Team Building, Budgets, Restaurant Management, Hotels, Menu Development, Negotiation, Strategic Planning, Contract Negotiation, Marketing Strategy, Inventory Management, Product Development, Forecasting, Retail, Sales Operations, Pricing, Salesforce.com, P&L Management, Management, Key Account Management, Coaching, Enterprise Software, Business Planning, Customer Satisfaction, Program Management, Sales Presentations, Competitive Analysis, Profit
Education
University of Houston- Conrad N. Hilton College of Hotel and Restaurant Management 1975 — 1977
Bachelor of Business Administration (BBA), Hotel and Restaurant Management
Blinn College 1973 — 1975
AA, Accounting
Rockdale High - Texas 1969 — 1973
College Prep
Consolidated Asset Recovery Systems January 2013 - October 2013
Integrated Telecom Solutions August 2010 - January 2013
Standard Tel Networks August 2009 - August 2010
Micros Systems November 2006 - August 2009
Intertel Communications September 2004 - November 2006
Pac-West Telecomm 2000 - 2003
Voicepro 1997 - 1999
Lanier Worldwide 1990 - 1995
Skills
Solution Selling, Managed Services, Telecommunications, Sales Management, Business Development, SaaS, Sales Process, Management, B2B, Selling, Sales, VoIP, Direct Sales, Unified Communications, Call Centers, Customer Satisfaction, Networking, New Business Development, Strategic Planning, Leadership, Integration, Coaching, Sales Operations, CRM, Account Management, Lead Generation, Customer Retention, Strategic Partnerships, Cold Calling, Start-ups, Professional Services, Wireless, Channel Partners, Salesforce.com, Team Building, Contract Negotiation
Education
Colorado State University 1981 — 1985
Bachelor's degree, Business Administration
Micros Systems May 2004 - Present
Travel Advantage Network September 2003 - May 2004
Marriott International July 2001 - April 2003
Marriott International March 2001 - July 2001
Skills
Hotels, Conflict Resolution, Public Speaking, Revenue Analysis, Hospitality, Hotel Management, Team Leadership, E-commerce, Marketing, Product Management, Delphi, Customer Service, Restaurants, Analysis, Software Implementation, Customer Satisfaction, Coaching, Property Management..., Yield Management, POS, Team Building, Process Scheduler, Leadership, Employee Training, Management, Time Management, Business Development, Training, Micros, Recruiting, Databases, Sales, Marketing Strategy, Front Office, Sales Management, Quality Assurance, Account Management, Hospitality Industry, Operations Management, Team Management, Resorts, Strategic Planning, Budgets, Hospitality Management, Event Planning, Hands-on Training
Education
Essex Community College 1995 — 1997
Computer Science
Oracle October 2014 - Present
MICROS Systems Inc June 2012 - Present
Micros Systems May 2006 - June 2012
GameWorks November 2005 - May 2006
Aquarium of the Pacific May 2003 - November 2005
Skills
Event Management, Entertainment, Customer Service, Marketing, Team Leadership, Project Management, Account Management, Hospitality, POS, Sales Process, Troubleshooting, Business Analysis, SaaS, Micros, Computer Hardware, Networking, Retail, Sales, Solution Selling, Direct Sales, Enterprise Software, Customer Satisfaction, CRM, New Business Development, B2B, Sales Operations, Selling, Cold Calling, Sales Presentations, Leadership, Training, Marketing Strategy, MICROS
Education
California State University-Long Beach 2001 — 2006
Sandy Spring Bank July 2012 - Present
Micros Systems March 2008 - January 2012
Accredited Home Lenders 2005 - 2007
Rose Mortgage Corporation October 2004 - March 2006
Skills
Microsoft Office, P&L, Outlook, Commercial Mortgages, Customer Relations, Contract Negotiation, Customer Service, Income Statement
Education
Chaminade University of Honolulu 1989 — 1990
University of Maryland - Robert H. Smith School of Business 1983 — 1988
Bachelor's Degree
Georgetown Preparatory School 1979 — 1983
Bachelor's degree
Ionic Security March 2015 - Present
PEER 1 Hosting February 2009 - February 2015
Web.com February 2008 - October 2008
The Home Depot January 2007 - October 2007
Micros Systems August 2005 - December 2006
United States Marine Corps November 1996 - November 2004
Skills
VMware VTSP 4, MCITP, McAfee, VPN, DNS, Servers, Active Directory, Windows Server, Virtualization, Software Installation, VMware, Microsoft Exchange, SCOM, Cluster, Operating Systems, Red Hat Linux, CentOS, Data Center, RedHat, SAN, Cisco Technologies, Storage, Juniper, Network Security, Firewalls, High Availability, VMware Infrastructure, Load Balancing, Storage Area Networks, Citrix, Switches, HP, Antivirus, Microsoft Certified..., Group Policy, Juniper Technologies
Education
DeVry University - Stockbridge 2007 — 2012
Bachelor of Applied Science (B.A.Sc.)
American Career Institute – Columbia 2006 — 2006
Certification
American Career Institute – Columbia 2005 — 2005
Certification
TESST College of Technology 2001 — 2001
Certification
Bowie State University 2000 — 2001
Curves International June 2008 - Present
Curves Jenny Craig 2014 - 2015
Curves Jenny Craig 2014 - 2015
Curves August 2002 - January 2011
MICROS Systems 1994 - 2002
Hyatt Hotels September 1988 - March 1992
Skills
Fitness, Nutrition, Project Management, Team Building, Strategic Planning, Entrepreneurship, Public Speaking, Healthcare, Account Management, Event Management, Sales, Event Planning, Coaching, Program Management, Corporate Wellness, Leadership, Corporations, Small Business
Education
Cornell University
Bachelor of Science (B.S.), School of Hotel Administration
Revolutionary Payments July 2015 - Present
TSYS Merchant Solutions July 2010 - July 2015
AT&T Mobility May 2009 - July 2010
Micros Systems August 2004 - May 2009
Skills
Business Development, Wireless, Management, Merchant Services, New Business Development, Training, Payment Card Processing, Account Management, Salesforce.com, Direct Sales, Sales Management, B2B, Cold Calling, Sales Engineering, Pre/Post Sales Engineers, Project Management, Presentations, Employee Training, Microsoft Office, Microsoft Excel, PowerPoint, Network Security, PCI DSS, PCI Standards, Merchant Acquiring, NFC, EMV, Consulting, Hospitality Management, Computer Proficiency, Cloud Computing, Team Leadership, Communication, Technical Training, Product Development, Product Launch, Sales Process, Sales, Customer Service, Credit Cards, Relationship Management, Customer Retention, Strategic Partnerships, Electronic Payments, Sales Operations, Enterprise Software, Leadership
Education
Clark College 2000 — 2004
Business, Computer Science
Denihan Hospitality Group October 2008 - Present
The James Hotel Chicago 2005 - 2008
W Hotels of Chicago 2002 - 2005
Micros Systems November 1997 - March 2002
Skills
Revenue Analysis, Hospitality Industry, Hotels, Hospitality Management, Hospitality, Hotel Management, Tourism, Food & Beverage, Catering, Trade Shows, Resorts, Account Management, Sales, Yield Management, Restaurants, Leisure
Education
Alabama Agricultural and Mechanical University
Telecommunications for Advertising
IntelliCog October 2010 - Present
COMSYS April 2005 - October 2010
Praeos Technologies 2005 - 2010
Royal Caribbean International May 2003 - April 2005
Micros Systems 1995 - 2003
Hyatt Hotels Corporation 1990 - 1993
Hyatt Corporation 1990 - 1993
Skills
Business Intelligence, Project Management, Strategic Planning, Business Analysis, Management Consulting, Team Leadership, Business Development, Data Warehousing, Business Strategy, Change Management, Leadership, Budgets
Education
Cornell University 1986 — 1990
Bachelor of Science (BS), Hospitality Administration/Management
Scientific Games March 2006 - Present
Datamatics Global Services December 2004 - Present
PharmaCare October 2005 - March 2006
Micros Systems December 2004 - October 2005
Datamatics Limited 2003 - 2004
Skills
Microsoft SQL Server, XML, SQL, .NET, Requirements Analysis, ASP.NET, Oracle, SDLC, WCF, C#, Software Development, IIS, Software Design, Web Applications, VB.NET, Programming, Business Process
Education
Ramrao Adik Institute of Technology, Mumbai University 1995 — 1999
B.E, Electronics
Atomic Energy Central School
Integrity Management Consulting July 2011 - Present
IntelliDyne August 2010 - July 2011
SAIC September 2003 - August 2010
Micros Systems March 2002 - December 2003
Karta Technologies March 2003 - September 2003
Advanced Technology Systems July 2001 - March 2002
B2eMarkets June 2000 - May 2001
Advanced Technology Systems September 1999 - June 2000
Micros Systems April 1998 - September 1999
Skills
SDLC, Requirements Analysis, Project Management, Analysis, Project Planning, Leadership, CRM, DoD, Business Development, Testing, Operations Management, Systems Engineering, Product Management, Business Strategy, Program Management, Government, Troubleshooting, Security Clearance, Account Management, PMP
Education
The George Washington University - School of Business 2006 — 2009
MS, Project Management
Cornell University 1987 — 1991
BS, Hotel Administration
Hartford Steam Boiler January 2011 - Present
American Modern Insurance Group November 2006 - March 2011
American Modern Insurance Group February 2008 - February 2009
The Midland Company November 2006 - February 2008
Sara Lee June 2005 - November 2006
Micros Systems 2003 - 2005
Skills
Windows, Symantec Endpoint..., Antivirus, Windows Server, SCCM, Servers, Citrix, Active Directory, VMware, Technical Support, Disaster Recovery, XP, Microsoft Certified..., Troubleshooting, Virtualization, DNS, Help Desk Support, Workstations, Computer Hardware, Windows 7, Visio, Hardware, SQL, SAN, Microsoft SQL Server, TCP/IP, Data Center, Software Documentation, Microsoft Exchange, Operating Systems, Software Installation, IT Management, Databases, Lotus Notes, Networking, Network Security, Network Administration, VPN, DHCP, System Administration, HP, Netbackup, VMware Infrastructure, System Deployment, SharePoint, Windows XP, Backup Exec, Security, Cisco Technologies, ITIL
Education
Bowling Green State University 1998 — 2002
BSBA, Management Information Systems and Hospitality Management
REI Systems October 2002 - Present
Micros Systems 1997 - 2002
Micros Systems 1997 - 2002
Skills
C#, XML, Software Project..., Software Development, Web Services, .NET, Java, SOA, Scrum, SQL, Requirements Analysis, SDLC, Oracle
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 2004 — 2006
Master of Science (MS), Information Technology
BITS Pilani 1989 — 1993
Bachelor of Engineering (BE), Computer Science
Hotel Systems Solutions LLC February 2015 - Present
Nor1 January 2014 - Present
Nor1 July 2013 - January 2014
MICROS Systems May 2008 - June 2013
Micros Systems November 2006 - May 2008
Micros Systems October 2004 - November 2006
Four Points by Sheraton 2001 - 2004
Skills
Property Management..., Revenue Analysis, Hospitality Industry, Software Implementation, Hotels, Front Office, Hotel Management, Forecasting, Micros, Customer Service, Opera, Software Installation, Restaurants, Event Management, Hospitality, Yield Management, Training, POS, Hospitality Management, Team Leadership, Account Management, Resorts, Budgets, Meeting Planning, Food & Beverage, Delphi, Hands-on Training, Tourism, E-commerce, Online Travel, Reservation, CRM, Team Building, Software Implementation..., Catering, Revenue Forecasting, Software Documentation, Casino, Enterprise Software, IT Operations, Technical Support, Business Analysis, Business Intelligence, Software Project..., Integration, Hotel Booking, Interfaces, Computer Software..., Employee Training, Customer Satisfaction
Education
Canisius College 1998 — 1999
St. Joseph's Collegiate Institute 1990 — 1994
Yes, High Schol
St. als
Levi Strauss & Co. May 2010 - April 2015
GE 2004 - May 2010
Answerthink 1995 - 2004
Micros Systems 1988 - 1995
Micros Systems 1988 - 1995
Skills
Oracle E-Business Suite, Databases, Storage, ERP, Architectures, Leadership, Business Intelligence, IT Strategy, Business Process, Enterprise Software, SDLC, Vendor Management
Education
Elmhurst College 1983 — 1988
9C, Inc. and Quintexco, Inc. January 2003 - Present
Micros Systems 2001 - 2002
MICROS Systems, Inc. 1998 - 2001
MICROS Systems 1993 - 1998
Skills
Sales, Account Management, Team Building, Franchising, Sales Management, Start-ups, Entrepreneurship, Sales Process, Strategic Planning, E-commerce, Management, New Business Development, Solution Selling, Lead Generation, SaaS, Customer Service
Education
Cornell University 1982 — 1986
BS, Industrial and Labor Relations
Velcro USA Inc. August 2006 - Present
TracFone Wireless April 2006 - August 2006
World Fuel Services October 2005 - March 2006
Cross Country Home Services January 2000 - August 2005
Micros Systems May 1999 - December 1999
Ayushakti Ayurveda January 1998 - May 1999
Skills
Oracle E-Business Suite, Manufacturing, Requirements Analysis, ERP, Oracle Applications, Project Management, Hospitality, Process Improvement, Telecommunications, SDLC, Management, CRM, Oracle, Cross-functional Team..., Business Process, Enterprise Architecture
Education
Massachusetts Institute of Technology 2011 — 2011
Understanding and Solving Complex Business Problems, Business Administration and Management, General
Suffolk University 2009 — 2011
Executive MBA
Colorado State University 2003 — 2004
Project Management
University of Mumbai 1988 — 1991
Associate's degree, Computer Engineering
Davidson Hotel Company January 1999 - Present
Planet Hollywood January 1997 - December 1998
Micros Systems August 1992 - December 1996
ServiSystems America September 1987 - July 1992
ITT Sheraton July 1983 - September 1987
Skills
Team Leadership, Vendor Management, Team Building, Budgets, Revenue Analysis, Hospitality, E-commerce, Property Management..., Sales, Leadership, Windows Server, Management, Competitive Analysis, Forecasting
Education
Cornell University 1980 — 1983
Oracle October 2014 - Present
Micros Systems March 2009 - October 2014
DoubleTree Hotel Tallahassee September 2008 - March 2009
Omni Jacksonville Hotel May 2006 - August 2006
Moroccan American Trade and Investment Council January 2006 - April 2006
General Motors August 2005 - December 2005
Skills
Hotels, Resorts, Property Management..., Micros, Hands-on Training, Hospitality, Customer Service, Hospitality Industry, Revenue Analysis, Front Office, Hospitality Management, Training, Hotel Management, Customer Satisfaction, Microsoft Office, SQL*Plus, Delphi, Restaurants, Opera, Yield Management
Education
Florida State University - College of Business 2004 — 2008
Bachelor's of Science, Hospitality Administration/Management
PosIQ May 2012 - Present
PAR May 2009 - April 2011
Acquirint Payment Processing May 2008 - May 2009
Jadeon Inc. February 2001 - May 2008
Javelin August 1998 - January 2001
Posiflex USA April 1997 - July 1998
Micros Systems 1987 - 1996
Skills
POS, Sales Management, SaaS, New Business Development, Solution Selling, Customer Service
Education
Arizona State University 1976 — 1978
BS, Marketing
Oracle September 2014 - Present
MICROS Systems Inc July 2013 - Present
Micros Systems May 2003 - Present
VinnyT's of Boston May 2000 - May 2003
Skills
POS, Hospitality, Restaurants, Sales Process, Account Management, Income Statement, Food & Beverage, Customer Service, Sales, Sales Management, Hospitality Management, Direct Sales, Customer Satisfaction, New Business Development, Hospitality Industry, Solution Selling, Retail, Forecasting, Sales Operations, Salesforce.com, SaaS, B2B, Team Building, P&L
Education
Framingham State University 1994 — 1996
Babson College 1992 — 1994
Port of Seattle December 2008 - Present
Kent School District December 2005 - November 2008
Micros Systems April 2004 - December 2005
Affiliated Computer Services 2001 - 2002
Skills
Software Project..., Project Management, Program Management, Business Analysis, SharePoint, MS Project, Vendor Management, Process Improvement, SDLC, Project Planning, Integration, PMP, Change Management, IT Management, Visio, Business Process..., Team Leadership, Software Documentation, Project Delivery, Requirements Analysis, IT Strategy, Cross-functional Team...
Education
California State University, Fresno 1984 — 1990
BS, Business Administration, Finance
Bullard High School 1982 — 1982
Triple Canopy February 2010 - Present
Micros Systems July 2007 - August 2011
Rewards Network December 1995 - July 2007
Skills
Salesforce.com, Account Management, Cold Calling, Sales Process, Sales, Sales Presentations, B2B, Direct Sales, Lead Generation, Marketing, Sales Management, New Business Development, Customer Service, Social Media, Social Media Marketing, Leadership, Business Development, Strategic Planning, Start-ups, Business Strategy, Team Building, Training, Team Leadership, Inventory Control, Inventory Accuracy, Inventory Management, Security, Operations Management, Management, Selling, Contract Negotiation, Negotiation
Education
Ashford University 2013 — 2014
Master's of Public Administration, Development Economics and International Development
Norwich University 2011 — 2013
Master of Arts (M.A.), Diplomacy and World Affairs
Ashford University 2009 — 2011
Bachelor of Arts, Criminal Justice
Weathertech Distributing Co March 2011 - Present
Kossen Equipment, Inc April 2008 - February 2011
Hertz Equipment Rental - Pump & Power Division February 2006 - March 2008
General Equipment & Supply February 2002 - February 2006
Micros Systems July 1997 - March 2000
Skills
Sales, Sales Operations, Marketing, Training, Budgets, Project Management, Customer Service, Sales Management, System Administration, New Business Development, Team Building, Account Management, Electricians, Strategic Planning, Process Scheduler
Education
Augusta State University - College of Business Administration 1984 — 1985
Business
Georgia Southern University 1983 — 1984
Core Curriculum
Booz Allen Hamilton June 2011 - Present
Advertising.com August 2006 - June 2011
Advertising.com August 2002 - August 2006
Advertising.com August 2000 - August 2002
Micros Systems August 1995 - August 2000
Skills
Agile Methodologies, Databases, Hadoop, Leadership, Management, SDLC, SEM, Team Management
Education
Johns Hopkins University 1997 — 2001
M.S., Computer Science
Cornell University 1987 — 1991
B.S., Food and Beverage Management
MICROS Systems Inc April 2015 - Present
Oracle - Micros October 2014 - March 2015
Micros Systems August 2000 - October 2014
Frontier Business Technologies January 1984 - July 2000
Skills
Sales Process, SaaS, Strategic Planning, Product Management, Software Implementation, Solution Selling, POS, New Business Development, Enterprise Software, Account Management, Team Building, Marketing, Customer Service, Strategic Partnerships, Direct Sales, Salesforce.com
Education
Canisius College 1977 — 1980
Business Management
Christ the King
Micros Systems August 2000 - Present
Education
College of Marin
Design and Applied Arts
Black Angus Steakhouses 2004 - Present
Micros Systems 1999 - 2004
El Torito Restaurants 1993 - 2000
Real Mex Restaurants 1993 - 2000
The Fish Market 1976 - 1986
Skills
Restaurants, Hospitality, Food & Beverage, Inventory Management, Customer Service, Hospitality Management, Food, Team Leadership, Budgets, Team Building, Training, Restaurant Management, POS, Forecasting, Purchasing, Hiring, Food Service, IT Leadership
Education
City College of San Francisco
Undergrad, Restaurant Management
De Anza College
Management
Oracle June 2015 - Present
Micros Systems September 2010 - Present
Hospitality Solutions International a division of MICROS Systems Inc. August 1995 - September 2010
Crested Butte Mountain Resort October 1989 - August 1995
Marriott Hotels November 1985 - October 1989
Skills
POS, Hospitality, Hotels, Account Management, Sales Process, New Business Development, Product Management, Team Building, CRM, SaaS, Negotiation, Hospitality Industry, Customer Service
Education
California State University, Fresno
BS, Management
Northrop Grumman July 1999 - Present
Anne Arundel Community College September 2010 - May 2012
Freelance 1981 - 2010
Micros Systems October 1997 - July 1999
Techmatics, Inc. October 1991 - July 1995
Advanced Communication Systems, Inc. 1984 - 1991
SOF 1984 - 1988
Skills
Editing, Intelligence, International Relations, Proposal Writing, Program Management, Military, Government, DoD, Policy, Security Clearance, Research, Strategic Planning, National Security, Public Speaking, Management, Leadership, Analysis, Project Planning, Training, Navy, Technical Writing, Defense, Foreign Policy, Leadership Development
Education
United States Air Force Academy 1974 — 1978
BS
University of Maryland University College 1997 — 2000
MIM
American University 1984 — 1985
Graduate Certificate
Apple September 2011 - Present
Welches Mountain Building Supply June 2010 - Present
The Dreamery 2009 - Present
Undercover Customs 2006 - Present
Micros Systems June 1994 - June 2008
Vons Inc 1988 - 1994
Skills
Customer Relations, Customer Service, Coaching, Retail, Public Speaking, Automotive, Team Leadership, Account Management, Problem Solving, Process Improvement, Automovive Custom..., Project Management, Automotive Fabrication, Landscaping, Direct Sales, Financial Analysis, Lifestyle Coaching, Self Starter, Managerial, Sales Management, New Business Development, Start-ups, Training, Entrepreneurship, Sales, Business Development, Marketing
Education
Landmark Education 2007 — 2007
LIFE, Landmark Graduate
Coleman College 1986 — 1988
Cert, Computer Electronics
VMware June 2010 - Present
Zimbra, a Division of VMware June 2010 - January 2012
iPass Inc May 2006 - February 2009
Interwoven, Inc. December 2003 - May 2006
iManage March 2000 - November 2003
Crosby Heafey Roach & May November 1997 - March 2000
Lynch, Marks and Associates January 1997 - November 1997
Micros Systems November 1993 - November 1996
Education
California State University-Long Beach 1986 — 1990
Communication Disorders
Aurora Dawn Photography January 2014 - Present
Micros Systems July 2002 - Present
Micros Systems 2002 - Present
Marriott International January 1999 - September 2001
American Bistro Poland January 1997 - January 1999
Carlson Hospitality Worldwide January 1981 - January 1997
Skills
Photoshop, Phot, Lightroom, Training, Food & Beverage, SaaS, Enterprise Software, Integration, Microsoft SQL Server, Restaurants, Software Implementation, Business Analysis, Databases, POS, Troubleshooting, VMware, SQL, Business Intelligence, Software Project..., Account Management, Servers, Computer Hardware
Education
College of DuPage
Associate's degree, Graphic Design
Microsoft September 2013 - Present
REI Systems February 2010 - March 2013
Micros Systems October 2008 - January 2010
UMBC January 2007 - October 2008
SAP Labs August 2006 - October 2007
Aditi Technologies November 2004 - July 2006
Skills
.Net, Usability, Usability Testing, Usability Engineering, Eye Tracking, C#, SDLC, CSS, HTML, Balsamiq, JavaScript, Highcharts, jQuery, Microsoft Office, MS Project, Agile Methodologies, Scrum, .NET, SQL, WCF, ASP.NET, Requirements Analysis, XSLT, Wireframes, Software Design, MySQL, Web Services, Web Design, PL/SQL, Web Development, Testing, XML, Oracle, Visual Studio, User Interface Design, Microsoft SQL Server, Web Applications, SOA, AJAX, ADO.NET, Software Project..., Requirements Gathering
Education
University of Maryland Baltimore County 2008 — 2009
M.S, Human Centered Computing
Anna University 2002 — 2005
M.S, Computer Applications
PSG College of Technology 2002 — 2005
MS, Computer Science
Tool of North America March 2014 - Present
180LA March 2013 - March 2014
180LA November 2009 - February 2013
Micros Systems March 2008 - November 2009
Crispin Porter + Bogusky May 2006 - July 2006
Skills
Production, Digital Marketing, Integrated Marketing, Production Planning, Social Media, Integrated Planning, Digital Strategy, Video Production, Television Production, Film, Mobile Advertising, Mobile Applications, Facebook Marketing, Facebook API, POS, Interactive Marketing, Facebook, Creative Strategy, Content Strategy, Mobile Marketing, Creative Direction, Marketing, Digital Media, Interactive Advertising
Education
Florida State University 2006 — 2007
Masters, Integrated Marketing Communication, Project Management
Florida State University - College of Business 2002 — 2006
Bachelors, Marketing
Cooper City High School 1998 — 2002
Radiant Systems VP of Professional ServicesInnuityMarch 2005 - June 2008
Vanstar February 1998 - June 2000
Micros Systems February 1992 - January 1998
Marriott Hotels June 1986 - August 1988
Education
Fairleigh Dickinson University 2002 — 2004
Master of Science, Hospitality Management
Penn State University 1980 — 1986
BS, Hotel, Rest. and Institutional Mgmt.
California's Great America September 2014 - Present
Canada's Wonderland 2007 - September 2014
Micros Systems April 2001 - March 2006
Whistler Blackcomb November 1991 - October 1999
Education
Camosun College 1982 — 1984
Hospitality Diploma, Hotel, Motel, and Restaurant Management
Levy Restaurants October 2002 - Present
Micros Systems 2000 - Present
Levy Restaurants @ Georgia World Congress Center 1998 - Present
Education
Florida International University 2000 — 2005
Bachelors, Computer Science
ClearGate December 2012 - Present
United Merchant Services and Up Solution July 2009 - Present
Global Payments 2008 - 2009
Element Payment Services 2004 - 2008
Vital Processing Services 1996 - 2004
Micros Systems 1999 - 2000
Visa USA February 1991 - May 1996
Skills
Payment Card Processing, Merchant Services, Mobile Payments, Electronic Payments, Payment Industry, E-commerce, Credit Cards, Account Management, Payment Systems, Leadership, Product Management, Financial Services, EMV, Relationship Management, Strategic Partnerships, Banking, SaaS, Payments, New Business Development, B2B, Acquiring, ACH, Executive Management, Debit Cards, Management, Payment Services, Internet Banking, Sales, Direct Sales, Mobile Commerce, Marketing, Gift Cards, E-payments, Payment Gateways, Business Development, Mentoring, Credit, PCI DSS, Cards, Salesforce.com, POS, Project Management, Customer Acquisition, NFC, Marketing Strategy, Sales Process, Loyalty Programs, Transaction Processing, Hospitality, Smart Cards
Education
Elon University 1985 — 1990
BS, Business
PayPal August 2015 - Present
Micros Systems October 2007 - January 2010
PCRetro January 2006 - May 2007
Skills
Java, Computer Hardware, Databases, Troubleshooting, Windows, Operating Systems, Software Documentation, Windows 7, Technical Support, XP, Self Learning, Unix, Ruby, C, HTML, Algorithms, Microsoft Office, SaaS, SharePoint, Microsoft SQL Server, Hands-on Training, Active Directory, Customer Support, Hardware, Oracle, POS, Data Structures, Japanese, English to Japanese, Japanese to English, SQL
Education
University of Maryland College Park 2012 — 2015
Computer Science, ~3.6/4.0 GPA
University of Maryland College Park 2012 — 2015
Japanese Minor, 3.6/4.0 GPA
Anne Arundel Community College 2008 — 2012
Computer Science
Lincoln Technical Institute 2005 — 2006
Personal Computer Support Techninan, Personal Computer Support
IHG 2008 - 2009
Micros Systems January 2007 - May 2008
Micros Systems March 2004 - May 2008
Education
Boston University 1996 — 2001
BS, Hospitality Administration
Boston University Questrom School of Business 1996 — 1998
International Finance
University of Phoenix
In Progrss, Master of Business Administration
Oracle October 2014 - Present
Micros Systems March 2011 - Present
Three Mountain Inn March 2004 - Present
Micros Systems 1997 - 2004
Skills
SaaS, Contract Negotiations, POS, Account Management, Vendor Relations, Enterprise Software, Contract Negotiation, Product Management, Direct Sales, Strategic Partnerships, Sales Process, Hospitality, Selling, Team Leadership, Salesforce.com, Cold Calling, Lead Generation, Team Building, Sales Operations, New Business Development, Sales, Solution Selling, Sales Management, Customer Satisfaction, Sales Presentations, E-commerce
Education
Central Connecticut State University 1989 — 1993
BA, Corporate Communications
Micros Systems 2003 - Present
Gazelle Systems 2000 - 2002
MICROS Systems, Inc. 1991 - 2000
Skills
Management, Solution Selling, POS, Miller Heiman Sales..., SaaS, Account Management, Product Management, Enterprise Software, Strategic Partnerships, Long-term Customer..., Direct Sales, Sales Presentations, New Business Development, Sales Process, Team Building, Return on Investment..., Salesforce.com, Sales Management, Lead Generation, CRM, Networking, Start-ups, Leadership, Strategy, Sales, Budgets, Selling, Income Statement, Business Development, Product Marketing, Cross-functional Team..., B2B, Cold Calling, Contract Negotiation, Managed Services, Sales Operations, P&L Management, Marketing Strategy, Executive Management, Integration, Team Leadership, Strategic Planning, E-commerce, Cloud Computing, Channel Partners, International Sales, Consulting, Key Account Management, Business Strategy, Channel Sales
Education
Assumption College 1976 — 1980
Bachelor of Science (BS), English Language and Literature/Letters
Benefitfocus January 2012 - Present
Benefitfocus.com September 2008 - January 2012
AstenJohnson 2002 - 2008
Cambar Software 2000 - 2002
SCT Energy, Utilities and Communications 1997 - 2000
Cambar Software 1995 - 1997
Micros Systems 1990 - 1995
Education
College of Charleston 1975 — 1979
B.S., Business Administration
Oracle October 2014 - Present
MICROS Systems Inc January 2013 - September 2014
Micros Systems June 2006 - January 2013
MICROS Systems Inc June 2003 - May 2006
MICROS Systems Inc October 1999 - May 2003
Geotech Systems Inc. March 1997 - September 1999
SQL Star International October 1995 - March 1997
Acme Fluoro Polymers Limited October 1994 - September 1995
Skills
Web Services, XML, Software Development, SQL, Oracle, Software Implementation, Databases, Agile Methodologies, Software Project..., Java, Weblogic, PL/SQL, Java Enterprise Edition, SOAP, SOA, Business Analysis, Microsoft SQL Server, Windows Server, Database Design, HTML, Integration, Product Management, Requirements Analysis
Education
Florida Gulf Coast University 2007 — 2010
Masters of Business Administration, Information Technology
Osmania University 1989 — 1992
Bachelor of Sciences, Mathematics, Physics and Chemistry
DineEquity, Inc. April 2009 - Present
East Bay Point of Sale Systems May 2008 - March 2009
Kimball Hill Homes January 2006 - February 2008
Micros Systems November 2000 - December 2005
Starbucks Coffee Company 1999 - 2000
Skills
POS, Restaurants, Hospitality, Micros, Restaurant Management, Team Building, Training, Customer Service, Food & Beverage, Customer Satisfaction, Team Leadership, Account Management, Food Service, Sales, Contract Negotiation, EDM, Management, Project Management, Team Management, Follow-through Skills, MICROS, Catering
Education
California State Polytechnic University-Pomona 1997 — 1999
BS, Hospitality Management
Sentinel Technologies September 2003 - Present
First Health December 2001 - September 2003
Micros Systems April 1998 - June 2000
Skills
Project Management, Program Management, Cisco Technologies, Process Improvement, Customer Service, Management, Cross-functional Team..., PMP, CRM, MS Project, Budgets, CCNA, LAN-WAN, Telecommunications, Visio, VoIP, Enterprise Software, SharePoint, Data Center, Software Project..., Unified Communications, Vendor Management, ITIL, IT Strategy, IT Management, Integration
Education
Elmhurst College
B.A.
Labor Resource Solutions July 2013 - Present
Houzz September 2012 - June 2013
Independent Contractor June 2009 - August 2012
Micros Systems July 2002 - April 2009
Siemens 1990 - 2002
Siemens Enterprise Communications July 1998 - November 2000
Siemens January 1997 - July 1998
Siemens March 1994 - January 1997
Siemens August 1992 - March 1994
Tel Plus Communications (A Siemens company) March 1988 - August 1992
Skills
Call Center, Hospitality, Telecommunications, Sales Management, Team Building, Outside Sales, Business to Business..., Customer Relations, Account Management, Strategic Planning
Education
Bowling Green State University
B.S., Business Administration, Marketing, Journalmism, Communications
SR Technologies (SRT Group) December 2014 - Present
Pragmatics, Inc. as Contractor to the Office of Comptroller of Currency (OCC) August 2012 - December 2014
Micros Systems June 2009 - July 2012
Motorola India Pvt Ltd April 2008 - December 2008
Huawei Technologies India Pvt Ltd July 2005 - March 2008
Education
University of Maryland Baltimore County 2010 — 2014
Masters in Engineering Management, Engineering Management
Cochin University of Science and Technology 2001 — 2005
BTech, Computer Science and Engineering
Oracle April 2015 - Present
Oracle October 2014 - April 2015
MICROS Systems Inc November 2012 - October 2014
Micros Systems April 2006 - November 2012
Micros Systems,Inc. March 2005 - April 2006
Skills
Customer Service, Customer Satisfaction, Customer Relations, Documentation, District Account Manager, Senior Implementation..., Help Desk Manager, Field Service Manager, Field Service Technician, Software Documentation, Project Management, Management, POS, Telecommunications, Training, Solution Selling, Salesforce.com, Program Management, Sales, Leadership, CRM, Call Centers, Account Management, Sales Process, Enterprise Software, Vendor Management, Team Building, Team Leadership, Troubleshooting, SaaS, Business Analysis, Product Management, Software Implementation, Integration, Technical Support, Business Development, Business Intelligence
Education
Spirit of Faith Bible Institute 2012 — 2015
Diploma, Theological and Ministerial Studies, Cum Laude
HumRRO Tech
Information Technoloy, Computer and Information Sciience
Parsons Corporation April 2013 - Present
Tricerat February 2012 - April 2013
SAIC March 2006 - April 2011
SRA International 2003 - 2006
Orion Scientific Systems 2001 - 2003
Micros Systems 1998 - 2001
BDM March 1986 - 1998
Skills
Microsoft SQL Server, SQL, Software Development, JavaScript, XML, Linux, Integration, Systems Engineering, Requirements Analysis, Testing, Software Engineering, Security
Education
Binghamton University 1984 — 1985
Master's Degree, Computer Science
University of Notre Dame 1980 — 1984
Bachelor's Degree, math and computers
Biogen Idec July 2012 - Present
Biogen Idec September 2006 - August 2012
Wayne's Seafood Market and Restaurant January 2005 - June 2007
e.magination July 2001 - January 2005
Impact Innovations 1997 - 2001
Micros Systems 1996 - 1997
Fidelio Software 1991 - 1996
Lincoln Hotels/Capstar/Beacon Hospitality 1986 - 1991
Skills
Siebel, Business Analysis, Requirements Analysis, Business Process, Problem Solving, Process Improvement, Analysis, Requirements Gathering, Strategic Planning, Data governance, CRM, Project Management, Business Intelligence, Cross-functional Team..., Software Project..., IT Strategy, Business Process..., Project Portfolio..., Vendor Management, Integration, Business Process Design, Analytics, SDLC, Data Governance, Team Leadership, Solution Architecture
Education
Cornell University 1982 — 1986
B.S.
WestBridge
Oracle October 2014 - Present
MICROS Systems September 2007 - September 2014
SMART Solutions Group 2003 - 2007
JTECH 1998 - 2003
Motorola Mobility 1993 - 1998
Siemens Enterprise Communications 1991 - 1993
Siemens Enterprise Communications 1988 - 1991
Skills
Sales Management, Strategic Planning, Public Speaking, Budgets, Negotiation, Training & Development, Sales Training, Marketing Strategy, Product Marketing, Marketing Management, Executive Presentations, High Impact Sales..., Webinars, Wireless, Technical Training, Strategic Leadership, Sales Operations, Cross Functional Team..., Account Management, Solution Selling, Business Development, Contract Negotiation, Product Management, Sales Presentations, Training, Team Building, CRM, Direct Sales, Lead Generation, Marketing, Product Development, SaaS, Sales Process, Selling, Selling Skills, Strategic Partnerships, Channel Partners, Employee Training, Sales, Strategic Financial..., Trade Shows, Web Content, Web Marketing, Website Development, Corporate Sales...
Education
Florida Atlantic University
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Florida State University - College of Business
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
Irving Materials, Inc. May 2014 - Present
Bell Techlogix, Inc. September 2012 - February 2014
Hilton Garden Inn Indianapolis/Carmel June 2011 - November 2012
Micros Systems March 2008 - April 2011
Hilton Garden Inn September 2007 - March 2008
Skills
Operating Systems, Windows, Computer Hardware, Troubleshooting, Windows 7, Active Directory, System Administration, Windows XP, Help Desk Support, Microsoft Exchange, Technical Support
Education
PC ProSchools 2011 — 2012
Information Technology
Indiana State University 2001 — 2005
Recreation & Sport Managment, Parks and Community
Souper Salad / Grandy's September 2010 - Present
McDonald’s, USA March 2007 - December 2008
Workman Restaurant Group June 2005 - December 2008
Data Return October 2000 - June 2005
Micros Systems September 1999 - September 2000
Sonny Bryan’s Smokehouse July 1997 - September 1999
McDonald’s June 1995 - July 1997
Skills
Customer Service, Restaurants, Customer Satisfaction, Consultative Selling, Customer Relations, Strategic Planning, Sales, Selling, Restaurant Management, Team Leadership, Multi-unit, Franchise Consulting, Food Safety, Sales Process, Direct Sales, Employee Relations, P&L Analysis, Leadership, Income Statement, Team Building, Salesforce.com, Solution Selling, Management, Training, Franchising, Retail, Budgets, P&L Management, Profit, Operations Management, Inventory Management, P&L, Food Service, Hospitality, Customer Retention
Education
Florida State University 1990 — 1993
Business Management; Finance
MICROS Systems Inc August 2011 - Present
Micros Systems August 2007 - Present
Micros Systems February 2004 - August 2007
Citifinancial Consumer Finance India Ltd 2001 - 2003
Skills
Enterprise Software, Software Implementation, SaaS, POS, Hands-on Training, Integration, Software Project..., SharePoint, Databases, Software Installation, Project Management, Process Improvement, Technical Support, Troubleshooting
Education
Florida International University 1990 — 1994
Bachelor, Hospitality Management
Leidos October 2011 - Present
Spalding Consulting, Inc. October 2007 - October 2011
Micros Systems 2004 - 2007
Skills
Microsoft SQL Server, DoD, Oracle, Oracle RAC, Data Guard, Data Center, Disaster Recovery, Replication, Sustainment, Sybase, Information Assurance, STIG, PL/SQL
Education
University of Maryland Baltimore County
MA, Information Systems, 4.0
Florida Institute of Technology 2010 — 2011
Master's degree, Information Systems, 4.0
University of Maryland Baltimore County 1999 — 2004
BS, Information Systems
Micros Systems June 2006 - Present
Micros Systems June 2000 - June 2006
Edgewater Beach Hotel October 1993 - June 2000
Skills
Software Documentation, Retail, Quality Assurance, Business Process, Testing, Team Building, Training, Access, Technical Documentation, Microsoft Office, Microsoft Word, Visio, Databases, Agile Methodologies, Analysis, Business Analysis, Integration, Process Improvement, Management, Project Management, Requirements Analysis, Requirements Gathering, SQL, SharePoint, Team Leadership, Troubleshooting, User Acceptance Testing, XML, SDLC
Education
Germanna Community College 1988 — 1991
General Studies
Edison Community College
General Studies
U.S. Department of Justice at CACI June 2012 - Present
Lockheed Martin Information Technology 2008 - May 2012
Micros-Fidelio Systems Inc. 2005 - 2007
Micros Systems 2001 - 2005
Micros Systems 1999 - 2001
Skills
Active Directory, Software Installation, System Administration, Windows Server, VMware, Technical Support, Troubleshooting, Service Desk, ITIL, Windows 7, Help Desk Support, Computer Hardware
Education
Bethany College
Oracle October 2014 - Present
Micros Systems January 2010 - October 2014
Hospitality Solutions International March 2008 - January 2010
Hospitality Solutions International January 2000 - March 2008
Skills
Testing, Computer Hardware, POS, Requirements Gathering, Agile Methodologies, Software Documentation, Visual Studio, Software Quality..., QTP, Microsoft SQL Server, Troubleshooting, SQL, Software Implementation, Software Development, HTML, Software Project..., Visio, Visual Basic, Databases, Test Planning, Requirements Analysis, SDLC, T-SQL, System Testing, VB.NET, .NET, XML, C#
Education
Nebraska College of Technical Agriculture 1996 — 1997
Associate of Applied Science, Agriculture
Antelope Valley Computer Learning Center March 2011 - Present
Global Resources January 2011 - Present
Micros Systems January 2007 - November 2008
First level Technology LLC December 2005 - October 2006
Snap-on Equipment Service May 1993 - July 2002
Education
American Intercontinental University 2005 — 2006
MBA, Business Management
Edison Technical College 1989 — 1991
Bachelor, Electronic Technology
National Technical Schools 1988 — 1989
Associates, Electronic Technician
GROVEPORT MADISON LOCAL SCHOOL DISTRICT July 2015 - Present
BRAVO BRIO Restaurant Group February 2014 - July 2015
Micros Systems August 2011 - January 2014
MICROS Systems Inc September 2007 - August 2011
Skills
POS, Account Management, Troubleshooting, Sales Process, Customer Service, Solution Selling, Customer Satisfaction, SaaS, Team Building, Sales, Direct Sales, B2B, Selling, Hospitality
Education
Columbus State Community College 2001 — 2002
Micros Systems
Skills
Web Services, PL/SQL, Weblogic, Java Enterprise Edition, XML, Oracle, SQL, Software Development, Servlets, Agile Methodologies, Java, JSP, SOA, SOAP
Education
Florida Gulf Coast University 2008 — 2011
MBA, Information Systems
Delhi University
MSc., Maths & Computer Science
Micros Systems July 2011 - Present
US Army July 1996 - Present
US Navy January 2009 - June 2010
24 Hour Fitness December 2005 - January 2009
Education
Cal State San Marcos 2006 — 2009
Bachelor of Arts (B.A.), Sociology
Grossmont College 2004 — 2006
Transfer Studies
Micros Systems September 2005 - Present
Panasonic August 2004 - September 2005
JV Technologies January 2001 - August 2004
Skills
Windows Server, Oracle Application..., Microsoft SQL Server, Property Management..., Oracle, Software Implementation, Oracle Applications, Oracle 9i, Oracle Enterprise..., Oracle Discoverer 10g, Oracle SQL, Opera Property..., Oracle Reports, SQL*Plus, Micros, Account Management, Networking, Microsoft Office 2007, Microsoft Office 2003, Visual Basic, XP/Vista/7, Lotus Smartsuite, SAP, Hotel Management, Operating Systems, Hardware, SQL, Oracle RAC, Computer Hardware, Software Installation, Program Management, Databases, Enterprise Software, Hands-on Training, Crystal Reports, Software Documentation, Database Administration, XML, Software Project...
Education
DeVry University Phoenix 1997 — 1999
Computer Science