Experience
Goddard Systems, Inc.   January 2015 - Present
MorningStar Senior Living  May 2014 - December 2014
Knowledge Universe  September 2002 - January 2014
Schwinn Cycling   April 1998 - September 2002
Children's World Learning Center  September 1996 - April 1998
Consumer Credit Counseling Service   September 1988 - September 1996

Skills
Program Management, Logistics, MS Project, Training, Leadership, Instructional Design, Team Leadership, Coaching, Team Building, Event Management, Program Development, Process Improvement, Leadership Development, Change Management, Strategic Planning, Vendor Management, Organizational..., Project Management, Staff Development, Management, Operations Management, Performance Management, Budgets, Customer Service, Public Speaking, Employee Training, Business Process...

Education
Coe College
Bachelor of Arts (BA), BA

Experience
MasTec Network Solutions  September 2013 - Present
Mastec North America  January 2011 - Present
Mastec North America  January 2008 - January 2011
Consumer Credit Counseling Service   May 2006 - January 2008
Consumer Credit Counseling Service   February 2005 - May 2006
Perimeter North Family Medicine  May 2002 - February 2005
Bessemer Area Vocational Schools   March 2000 - May 2002

Skills
Vendor Management, Customer Service, Accounts Payable, Month End Close, Year-end Close, Trust Services, Project Coordination, Vendor Relationships, Medical Coding, Administrative..., Talent Scouting, Business Development, Invoicing, Management, Customer Satisfaction, CRM, Project Management, Risk Management, Accounting, Microsoft Excel, Finance, Time Management, Account Reconciliation, Microsoft Office, Spreadsheets, Negotiation, General Ledger, PowerPoint, Telecommunications, Policy, Contract Management, Project Planning, Insurance, Operations Management, Budgets, Forecasting, Process Scheduler, Contract Negotiation, Process Improvement

Education
Georgia Medical Institute   2004 — 2004
Medical Billing Diploma, Medical Billing Insurance and Coding

Alabama State University
Computer and Information Systems Security/Information Assurance

DeVry University-Georgia
Bachelors of Science, Business Management

Experience
Wells Fargo Home Mortgage  January 2012 - Present
Beats, Boxing and Mayhem   July 2009 - Present
TheWellVersed.com   September 2010 - December 2013
AllHipHop.com  June 2008 - August 2011
Georgia Department of Community Affairs  August 2007 - April 2010
Consumer Credit Counseling Service   August 2003 - June 2007

Skills
AP, Chicago and MLA..., Microsoft Office, Wordpress, Photoshop,..., Entertainment, Writing, Mortgage Banking, Residential Mortgages, Loss Mitigation, Quality Auditing, Bankruptcy, Financial Analysis, Editorial, Copy Editing, Social Media Marketing, Digital Media, Public Relations, Music, Publicity, Management, Photoshop, Wordpress, Interviews, Journalism, Press Releases, Blogging, Social Networking, Facebook, Editing

Education
Morehouse College   1999 — 2003
BA, English

Morehouse College   1999 — 2003
Bachelor's degree (English), English Language and Literature, General

Experience
Institute for Economic Empowerment of Women   May 2012 - Present
The American International School of Muscat (TAISM)   June 2000 - February 2003
Hotel Inter-Continental Muscat   July 1997 - June 2000
Consumer Credit Counseling Service   August 1993 - June 1997

Skills
Program Development, Leadership, Project Management, Event Planning, Community Outreach, Public Relations, Logistics, Public Speaking, Social Media, Market Research, Marketing Support, Administrative Work, Customer Service, Executive Support

Education
High Point University   1987 — 1991
Bachelor of Science (B.S.)

Bonn American High School- Bonn, Germany

OCCR

Experience
Fiserv  April 2008 - Present
CheckFree  August 2003 - April 2008
American Payment Systems  2000 - 2003
Jabil  August 1999 - August 2000
United States Department of Defense  1997 - 1999
Consumer Credit Counseling Service   October 1996 - October 1997
Duferco  August 1992 - October 1995

Skills
Key Account Development, Increasing Revenue, Marketing Strategy, Competitive Analysis, Account Management, Forecasting, Key Account Management, Market Analysis, Marketing Management, Strategic Planning, Business Strategy, Negotiation, Consultative Selling, Solution Selling, B2B, Contract Negotiation, Sales Operations, Management, Start-ups, Sales, Business Process..., Leadership, Customer Satisfaction, Selling, Sales Management, P&L Management, Program Management, Customer Retention, Cold Calling, Lead Generation, Business Development, Training, Marketing, Team Leadership, Salesforce.com, Sales Process, Strategy, Cross-functional Team..., Product Marketing, Strategic Partnerships, CRM, Customer Service, New Business Development, Product Development, Team Building, Budgets, Project Planning, Business Analysis, Analysis, Recruiting

Education
Monmouth University   1993 — 1997
MBA, Business Administration

Stockton University   1989 — 1992
BA, Psychology

Marlboro High School   1986 — 1989
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
The Ohio State University  March 2013 - Present
The University of Akron  May 2012 - March 2013
The University of Akron  January 2011 - May 2012
Fisher College of Business  June 2011 - August 2011
The University of Akron  January 2011 - May 2011
American Cancer Society  January 2008 - August 2010
American Cancer Society, Ohio Division  January 2008 - August 2010
Consumer Credit Counseling Service   September 2007 - December 2007
Ohio University  June 2005 - September 2007

Skills
Career Development, Resume Writing, Community Outreach, Career Counseling, Fundraising, Academic Advising, Volunteer Management, Higher Education, Public Speaking, Mock Interviews, Recruiting, Student Development, Interviews, Job Search Strategies, Nonprofits, Event Planning, Student Affairs, Event Management, Cover Letters, Breathing, Business Networking, Grants, Technology Needs..., Program Management, Admissions, Training, Assessment, Professional Networking

Education
The University of Akron   2010 — 2012
Master of Arts in Education, Higher Education Administration

Ohio University   2003 — 2007
Bachelor of Specialized Studies, Political Science and Sociology

Lexington High School   1999 — 2003

Experience
River Oak Center for Children  March 2015 - Present
John F. Kennedy University  October 2012 - June 2014
Embrace Health   May 2011 - October 2011
San Francisco State University  August 2010 - June 2011
San Francisco State University  August 2010 - December 2010
San Francisco State University  August 2010 - December 2010
The Mental Health Association of San Francisco   February 2010 - June 2010
Consumer Credit Counseling Service   August 2008 - February 2010
Sexual Assualt and Domestic Violence Center of Woodland   2005 - 2006
The Sexual Assualt and Domestic Violence Center of Woodland   2004 - 2006

Skills
Psychology, Public Speaking, Psychotherapy, Non-profits, Teaching, Staff Development, Community Outreach, Nonprofits, Research, Program Development, Mental Health, Management, Training, Adolescents, Group Therapy, Social Services, Therapists, Counseling Psychology, Mental Health Counseling, CBT, Family Therapy, Treatment, Crisis Intervention

Education
John F. Kennedy University   2011 — 2014
Master of Arts (M.A.), Marriage and Family Therapy/Counseling

University of California, Davis   2004 — 2007

San Francisco State University

Experience
Cleveland Housing Network  January 2006 - Present
Cleveland Housing Network  December 1999 - January 2006
Consumer Credit Counseling Service   October 1991 - December 1999
Consumer Credit Counseling Service   1991 - 1999

Skills
Foreclosure Prevention, Urban Policy, Credit, Mortgage, Credit Risk, Underwriting, Credit Analysis, FHA, Accounts Receivable, Mortgage Lending, Refinance, Money, Personal Finance, Financial Education, Non-profits, Community Outreach, Affordable Housing, Public Speaking, Program Development, Strategic Planning, Training, Nonprofits, Urban Planning, Foreclosures, Customer Service, Program Management, Grant Writing, Grants, Community Development, Fundraising, Economic Development, Volunteer Management

Education
Cleveland State University   1991 — 1996

Cuyahoga Community College   1979 — 1981
Associate of Arts, Communications and Business

Experience
First American Title  July 2015 - Present
CoreLogic  September 2014 - May 2015
Consumer Credit Counseling Service   October 2012 - August 2013
Flooring Warranty Services   January 2012 - October 2012
First National Bank Texas  November 2005 - May 2011

Skills
Computer Literate, Teamwork, Sound Judgment, Team Motivator, Self Starter, Independent Thinker, Creative Problem Solving, Customer Service, Team Building, Problem Solving, Coaching, Outlook, Marketing Strategy, Risk Management, Retail, Interviewing, Team Leadership, Microsoft Office, Customer Relations, Interviews, Budgets, Sales, Process Improvement, Employee Training, Employee relations, Employee Relations, Training, Time Management, Marketing, Sales Management, Free Thinking, Banking, Leadership Development, Customer Satisfaction, Performance Management, Organizational...

Education
Keller Graduate School of Management   2006 — 2009
MBA, Finance and Human Resources, 3.70

University of North Texas   2003 — 2006
BS, Speech Language Pathology/Audiology, 3.74

North Central Texas College   2001 — 2003
AS, Science, 3.84

Mortgage University
Mortgage Underwriting

Experience
Gibraltar Private Bank & Trust  October 2007 - Present
City of Miami Beach Commitee On the Homeless   August 2001 - December 2009
HSBC  July 2005 - September 2007
Miami Beach Community Development Corporation   November 1999 - June 2005
Consumer Credit Counseling Service   September 1997 - October 1999

Skills
Community Development, Affordable Housing, Strategic Planning, Negotiation, Customer Service, Compliance, Customer Relations, Non-profits, Government Liaison, Real Estate, Excel, Microsoft Office, Coaching, Banking, Team Building, Due Diligence, Community Outreach, Microsoft Excel, Nonprofits, Risk Management, Leadership, First Time Home Buyers, Management, Budgets, Loans, Program Management, Project Management, Finance, Investment Properties, Grants, Business Development, Government, Commercial Lending, Small Business Lending, Financial Analysis, Policy, Credit, Portfolio Management, Analysis, Commercial Mortgages, Credit Analysis, Asset Management, Relationship Management, Loan Origination, Treasury Management, Underwriting, Consumer Lending, Private Banking, Commercial Banking, Investments

Education
Florida International University - College of Business   1993 — 1996
BA, International Business

Florida International University - College of Business   1993 — 1996
BA, Finance

Experience
KB Home  January 2005 - Present
CCCS-LA   August 1998 - July 2004
Consumer Credit Counseling Service   August 1998 - July 2004

Skills
Employee Benefits

Education
Rio Hondo College   1996 — 2001
Associates of Science, Micro Computers

Garfield High School   1992 — 1994

Experience
Western Connecticut State University  September 2014 - Present
Fordham University  March 2013 - Present
Fordham University  March 2013 - April 2014
Voices of September 11th  May 2012 - September 2012
Westchester Institute For Human Development  September 2011 - May 2012
Archimedes Academy of Math, Science, & Technology Applications   September 2010 - May 2011
Consumer Credit Counseling Service   May 2009 - July 2010
University of Rochester Psychology Department   January 2007 - May 2009
University of Rochester Security   November 2005 - May 2009

Skills
SPSS, Research, Psychotherapy, Social Services, Mental Health, Microsoft Office, Stata, Quantitative Research, Program Evaluation, Crisis Intervention, Community Outreach, Qualitative Research, Play Therapy, FileMaker, Quantitative Analytics, Data Entry, Experimental Design, Policy Analysis, Higher Education, Editing, Mental Health Counseling, Non-profits, Data Analysis, Survey Design, Analysis, Clinical Research, PowerPoint, Social Media, Microsoft Excel, Survey Research, Statistics, Microsoft Word, Public Health, Psychology, Adolescents, Public Policy, Interventions, Focus Groups, Group Therapy, Research Design, Audio Transcription, University Teaching, Nonprofits

Education
Fordham University   2010 — 2012
MSW, Social Work; Research

University of Rochester   2005 — 2009
B.A., Psychology

Experience
DeRamus Consulting Services, Inc.   June 2011 - Present
n/a  2011 - 2012
Consumer Credit Counseling Service   July 2003 - April 2011
Toyota Financial Services  1992 - 2002
UPS  1969 - 1987

Skills
Certified Credit..., Certified Housing..., Licensed State of..., Over 20 Years Experience, Worked Closely with HUD, Coaching, Community Outreach, Credit, Customer Service, Event Planning, Fundraising, Grant Writing, Grants, Leadership, Leadership Development, Loan Servicing, Loans, Management, Marketing, Microsoft Excel, Nonprofits, Organizational..., PowerPoint, Program Development, Program Management, Public Speaking, Research, Strategic Planning, Team Building, Volunteer Management, Training

Education
Northern Illinois University
Business

Waubonsee Community College
Business

Experience
Ranieri Partners Management   March 2014 - Present
Napa Valley Vintners  September 2012 - January 2014
Robert Biale Vineyards  February 2010 - September 2012
Charles Krug: Peter Mondavi Family Estates   August 2011 - October 2011
Mount Eden Vineyards   June 2009 - March 2010
Consumer Credit Counseling Service   January 2006 - April 2008
State of Vermont: Division of Disabilities and Aging   June 2003 - January 2006
AuPair in Europe   May 2003 - March 2005

Skills
Public Relations, Budgets, Sales, Community Outreach, Time Management, Wine, Wine Tasting, Winemaking, Finance, Event Planning, Event Management, Social Media, Customer Service, Marketing, Marketing Communications, French, Social Media Marketing, Wineries, Marketing Strategy, Advertising

Education
University of Vermont   1999 — 2003
BA, Theatre

Napa Valley College   2010 — 2011
Viticulture and Winery Technology

Rice Memorial High School   1995 — 1999

International Sommelier Guild
Level 2, Sommelier

Institut de Langue Francais -- Paris 8
French Language and Culture

Université Blaise Pascal (Clermont-II) - Clermont-Ferrand
French Language and Culture

Birmingham City University
Shakespearian Texts and Contexts

Friches Theatre Urbin -- Paris 17
Physical Arts

Experience
RUSD  August 2015 - Present
San Bernardino Unified School District  February 2014 - Present
California Academy of Sciences  August 2008 - September 2013
Network Management  July 2006 - July 2008
Consumer Credit Counseling Service   April 2004 - July 2006

Skills
Spanish, Portuguese, Galaxy, Kronos, Microsoft Office, Pro Tools, Final Cut Pro, Customer Service, Museums, Management, Human Resources, Multi Tasking, Time Management, Tactfulness, Diplomacy, Remaining calm in a..., Teamwork, Training, Fundraising

Education
University of California, Riverside   2014 — 2015
Master of Education (M.Ed.), Education

San Francisco State University   2006 — 2009
Bachelor's degree, Radio and Television Broadcasting Technology/Technician

Diablo Valley College   2002 — 2005
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities

Experience
North Phoenix Baptist Church  May 2014 - Present
AMDG Consulting   September 2012 - Present
The Collaboration for a New Century   June 2005 - September 2012
Money Management International  June 2001 - September 2012
Consumer Credit Counseling Service   September 1991 - June 2001

Skills
Coaching, Leadership Development, Public Speaking, Team Building, Change Management, Executive Coaching, Strategic Planning, Personal Development, Organizational..., Microsoft Office, Teaching, Customer Service, Leadership, Training, Nonprofits, Staff Development, Fundraising, Credit, Marketing, Entrepreneurship, Non-profits, Public Relations, Strategy, Management Consulting, Start-ups, Program Management, Team Leadership, Business Development, Management, Operations Management, Small Business, Project Management, Budgets, Business Planning, Process Improvement, Call Centers, Mergers & Acquisitions, Workshop Facilitation, Business Strategy, Executive Management, Risk Management, Analysis, Financial Analysis, Finance, Banking, New Business Development, Mortgage Lending, Strategic Financial..., Investments, Portfolio Management

Education
Colorado State University   1978 — 1983
Bachelor of Science (BS), Finance, General

Experience
IXL Learning  February 2014 - Present
IXL Learning  September 2013 - November 2013
IXL Learning  February 2012 - September 2013
First Republic Bank  July 2011 - January 2012
OfficeTeam and Option 1   February 2008 - May 2011
Consumer Credit Counseling Service   January 2011 - March 2011
Starbucks  September 2008 - March 2009
Starbucks  May 2006 - December 2007

Skills
Customer Service, Administrative Support, Call Center, Data Entry, PowerPoint, Microsoft Excel, Microsoft Word, 10 Key, Keyboard Skills, Outlook, Phone Skills, Administrative...

Education
College of San Mateo   2009 — 2011
Certificate of Achievement, Accounting

Biola University   2002 — 2006
Bachelor of Arts, Biblical and Theological Studies

Experience
Harvest Natural Resources  June 2000 - Present
Consumer Credit Counseling Service   1996 - 2000
Kinko's Service Corporation   1992 - 1995
Ojai Valley Bank   1986 - 1991

Skills
Microsoft Excel, Internal Controls, Accounting, Auditing, Budgets, Financial Reporting, SAP, Petroleum, Energy, Financial Analysis, General Ledger, Forecasting, Financial Accounting, Cash Flow, Account Reconciliation, Sarbanes-Oxley Act, Natural Gas, Accounts Payable

Education
Houston Community College   2004 — 2012
General/Accounting

Dale Carnegie Training   2009 — 2009

Cabrillo Senior High School   1973 — 1977
Diploma, General

Experience
Oasis Christian Counseling   March 2015 - Present
Self Employed - Certified Credit Counselor   October 2001 - Present
Allied Mortgage Group  July 2013 - October 2013
Plaza Home Mortgage  March 2013 - June 2013
PHH Mortgage  April 2009 - March 2013
Option One Mortgage  September 2002 - July 2007
H&R Block Mortgage  September 2002 - July 2007
Consumer Credit Counseling Service   October 2001 - August 2002
Advanta National Bank  January 1997 - March 2001
Resource One Mortgage  October 1995 - January 1997

Skills
Career Development..., Credit Counseling, Banking, Underwriting, Team Leadership, Credit, Budgeting, Mortgage, Compliance, Hiring, Customer Relations, Process Improvement, Financial Analysis, Budgets, Mortgage Lending, Customer Service, Credit Risk, Mortgage Banking, Finance, Risk Management, Call Centers, Management

Education
Cairn University   2014 — 2016
Professional Counseling Licensure Certification, Counseling Psychology

Cairn University   1992 — 1994
Master of Science, Counseling

Geneva College   1991 — 1992
Bachelor of Science, Urban Ministries Management

Lehigh Carbon Community College
Associate in Applied Science, Business Management

Experience
Just Salad  January 2014 - Present
RestaurantRetailHospitalityEntertainment Sectors   2013 - Present
Skip Hop  2013 - 2013
CredAbility (Formerly Consumer Credit Counseling Service)   2010 - 2013
Allwrite Advertising & Publishing   2005 - 2012
Consumer Credit Counseling Service   2004 - 2010
GA Communications  2007 - 2007
Art&Antiques Magazine   2006 - 2007
Atlanta Fulton Family Connection   2006 - 2007
GSU Signal Newspaper / Urbanite Entertainment Magazine   2004 - 2005

Skills
Copy Editing, Copywriting, Proofreading, Social Media, Content Management, Technical Writing, Editing, Creative Writing, Blogging, Publishing, Desktop Publishing, Research, Microsoft Office, Customer Service, Salesforce.com, Google Apps, Nonprofits, Microsoft Word, Editorial, Adobe Creative Suite, Magazines, Journalism, Databases, SEO, Newsletters, Raiser's Edge, PowerPoint, Microsoft Excel, Web Design, HTML, InDesign, QuarkXPress, Grant Writing, Graphics, Photography, CSS, Photoshop, Visio, Dreamweaver, Project Management, Customer Engagement, RoboHelp, FrameMaker, Data Analysis, Memoir, Vector Illustration, Quality Assurance, Advertising, access, Facebook

Education
Georgia State University
Bachelor of Arts (B.A.), Advanced Rhetoric and Composition, Journalism, 3.92

Kennesaw State University
Advanced Technical Writing, Certificate

Savannah State University
Bachelors, Business Administration; Information Systems

Experience
Norwegian Cruise Line  April 2011 - September 2012
Gasthaus Bremer Hotel   September 2010 - February 2011
Norwegian Cruise Line  September 2008 - September 2009
Club Med  April 2008 - August 2008
l'Éducation Nationale   October 2005 - April 2007
Consumer Credit Counseling Service   March 2005 - August 2005

Skills
Spanish, French, Foreign Languages, Portuguese, European Union, Public Relations, Higher Education, International Management, International Business, German, Politics, Tourism, Teaching English as a..., International Marketing, Microsoft Word, Translation, Presentations, Marketing, Management, Business Strategy, International Sales, International..., International Trade, Leadership, Business Analysis, Team Building, Customer Service, International Relations, Multilingual, Research, PowerPoint, Microsoft Office, Microsoft Excel, Public Speaking, Marketing Strategy, Negotiation

Education
Instituto Superior de Ciências do Trabalho e da Empresa   2012 — 2014
Master of Science (MSc), International Management

Hochschule Bremen   2009 — 2010
Master of Arts, European Studies

Universidade de Coimbra   2013 — 2014
Diploma Avançado (C1), Portuguese Language and Literature

Universidade de Lisboa   2012 — 2013
Certificado Elementar (B1); Certificado Intermédio (B2), Portuguese Language and Literature

Benedict International Language and Business School   2007 — 2007
Abschlussprüfung “Deutsch als Fremdsprache” Stufe A1, German Language

Université de Nice-Sophia Antipolis   2006 — 2007
Certificat Pratique de Langue Française, French Language and Literature

Eastern Washington University   2001 — 2005
Bachelor of Arts, Spanish; History

Escuela Internacional   2004 — 2004
Language Certificate, Spanish Language and Literature

Experience
Strategic Sourcing Inc   March 2008 - Present
Consumer Credit Counseling Service   May 1998 - March 2008

Skills
Strategic Planning, Business Analysis, Sales, Team Building, Management, Process Improvement, Leadership, Vendor Management

Education
Franklin University   1985 — 1990
BS, Business/Finance

Experience
Bank of America  April 2012 - Present
Save Your House   December 1999 - April 2012
G. S. May   January 2000 - November 2003
Consumer Credit Counseling Service   1987 - 1999

Skills
Industrial Engineering, Consumer Law, Foreclosure Defense, Policy, Operational Excellence, Business Process Mapping, Information Systems, Process Engineering, Process Improvement, Operations Management, Quality Management, Performance Tuning, Asset, Quality Assurance

Education
Univ. Of West Los Angeles Law School   1980 — 1983

Purdue University   1973 — 1976
BS, TECHNOLOGY

Experience
FEMA  August 2010 - Present
Small Business Administration  October 2006 - August 2010
Consumer Credit Counseling Service   February 2007 - September 2008
BellSouth  May 1974 - June 2006

Skills
Access, Strategic Planning, Microsoft Word, Public Speaking, PowerPoint, Government, Outlook, Leadership, Program Management, Community Outreach, Customer Service, Policy, Research, Nonprofits, Leadership Development, Microsoft Office, Organizational..., Editing, Project Management, Management, Microsoft Excel, Social Media, Change Management, Process Improvement, Negotiation, Healthcare, Training, Administration, Supervisory Skills, Analysis, Business Analysis, Cpr Certified, Teaching, Volunteer Management, Private Investigations, Fundraising, Project Planning, Business Process..., Team Building, Higher Education, Coaching

Education
Mississippi State University   1969 — 1973
BS, Education

Experience
ClearPoint Credit Counseling - Formerly CredAbility   October 2013 - Present
ClearPoint Credit Counseling Solutions  January 2011 - October 2013
ClearPoint Financial Solutions, Inc   December 2003 - December 2010
CCCS of VA/ S.E. MD, Inc   January 2000 - December 2003
CCCS of Southeast Maryland, Inc (CCCS)   January 1997 - January 2000
Consumer Credit Counseling Service   January 1995 - December 1997
Consumer Credit Counseling Service   August 1993 - January 1995
US Army  October 1990 - February 1993
Ship Shape Marine   March 1983 - October 1990

Skills
Project Management, Strategic Planning, Continuous Improvement, Budgets, Customer Service, Process Improvement, Coaching, Analytics, Operations Management, Team Building, Strategy, Leadership, Executive Management, Management, Non-profits, Finance, Nonprofits, Public Speaking, Integration, Fundraising, Program Management, Microsoft Office, Recruiting, Data Analysis, Credit, Leadership Development, Organizational..., Training, Banking, Change Management, Risk Management, New Business Development, Analysis, Vendor Management, Marketing, Cross-functional Team..., Negotiation

Education
The College of William and Mary - The Mason School of Business   2009 — 2010
E-MBA, Business

Boston University   2002 — 2004
Certificate, Information Technology Project Management

Howard Community College   1997 — 1999
MCSE, Management Information Systems, General

University of Maryland College Park   1986 — 1990
BA, Industrial/Organizational Psychology

Eleanor Roosevelt High School   1983 — 1986
HS Science & Technology Degree

Harvard University   1985 — 1985

Camden Central HS   1982 — 1983
HS

Experience
Citizens Bank  November 2014 - Present
Citizens Bank/ Royal Bank of Scotland   January 2011 - November 2014
Money Management International  December 2005 - March 2006
Money Management International  May 2005 - December 2005
Consumer Credit Counseling Service   April 2000 - May 2005

Skills
Succession Planning, HRIS, Conflict Resolution, Deferred Compensation, Employee Benefits, Policy, Onboarding, Access, Leadership, Employee Training, Personnel Management, Hiring, Interviews, Benefits Administration, Team Building, Banking, Customer Service, Training, Change Management, Coaching

Education
Boston University
BA, International Relations

Bryant University
Certificate, Human Resource Management

Experience
Community College of Beaver County  September 2013 - Present
Point Park University  August 2013 - Present
La Roche College  June 2014 - August 2014
Robert Morris University  September 2011 - May 2014
Integrity~HPI   February 2003 - December 2011
Direct Advantage Marketing  2005 - 2008
Parisela Vinceli Associates   February 2005 - January 2006
Consumer Credit Counseling Service   December 1998 - January 2003
AIDS Project Los Angeles  January 1996 - December 1997

Skills
Teaching English, Academic Writing, Composition, Teaching English as a..., Public Speaking, Community Outreach, Employee Training, Leadership, Spanish, Curriculum Design, Training, Instructional Design, Curriculum Development, Teaching, Workshop Facilitation, Higher Education, Writing, Program Management, Nonprofits, Leadership Development, Communication

Education
Indiana University of Pennsylvania   1984 — 1986
MA, English TESOL

Indiana University of Pennsylvania   1978 — 1983
BA, Spanish Language & Literature

Experience
Floor & Decor  May 2012 - Present
The Home Depot  May 2010 - May 2012
Consumer Credit Counseling Service   January 2010 - May 2010
SunTrust Bank  May 2004 - August 2008
Bank of America  December 2002 - April 2004

Skills
Talent Acquisition, Recruiting, Hiring, Employee Relations, Talent Management, Human Resources, Retail, Employee Training, Onboarding

Education
Amberton University
M.A., Human Relations & Business

Amberton University
B.S., Human Relations & Business

Experience
Brighton Center's Center for Employment Training   August 2015 - Present
Brighton Center  January 2013 - Present
CROSSMARK  May 2012 - December 2012
American Greetings  September 2007 - May 2012
Consumer Credit Counseling Service   1998 - 2000
PL Marketing  1997 - 1998
Great American Insurance  1995 - 1997
Fifth Third Bank  1992 - 1994

Skills
Customer Service, Training, Inventory Management, Customer Experience, Store Operations, Merchandising, Visual Merchandising, Records Management, Account Management, Leadership, Event Planning, PowerPoint, Microsoft Word, Sales, Microsoft Excel, Microsoft Office, Public Speaking, Social Networking, Spectra, Budgets

Education
Northern Kentucky University   1990 — 1995
Bachelor of Arts (B.A.), Applied Cultural Studies & History

Experience
Addie Jane Originals, Inc.   January 2002 - Present
Consumer Credit Counseling Service   July 1999 - September 2003
Consumer Credit Counseling Service   June 1997 - July 1999

Skills
Microsoft Office, Public Speaking, Strategic Planning, Event Planning, Microsoft Excel, Leadership, Team Building, Sales, Social Media, Customer Service, Public Relations, Marketing, Social Networking, Social Media Marketing

Education
Columbia College
Business Administration and Management, General

Experience
Fishers High School  June 2007 - Present
Mooresville Community High School   August 2004 - June 2007
Galyan's Sporting Goods and Dick's Sporting Goods   May 2001 - August 2006
Noblesville High School  August 2003 - June 2004
Consumer Credit Counseling Service   May 2001 - January 2003

Skills
Counseling, Problem Solving, Planning, Teaching, Supervisory Skills, Project Planning, Coaching, Career Advising, Organizational..., Career Counseling, Psychotherapy, Admissions, Program Management, Community Outreach, Higher Education, Customer Service, Leadership Development, Public Speaking, Leadership, Management, Microsoft Office

Education
Indiana University-Purdue University at Indianapolis   2001 — 2004
Master of Science, Counseling

Indiana University Bloomington   1997 — 2001
Bachelor of Arts (BA), Psychology

Indiana University Bloomington   1997 — 2001
Business Certificate, Business/Commerce, General

Warsaw Community High School   1993 — 2002
High School Diploma, Honors/Regents High School/Secondary Diploma Program

Experience
Los Angeles County  April 2012 - Present
Cal State LA Annual Fund   February 2010 - Present
Robert Half International  May 2007 - Present
LA Fitness  October 2008 - March 2012
Consumer Credit Counseling Service   May 2009 - September 2009
Wells Fargo  May 2008 - September 2008
Macy*s  May 2008 - September 2008

Skills
Sales Support, Customer Service, Administrative Support, Community Outreach, Customer Relations, Problem Solving, Research, Project Planning, Project Coordination, Mentoring, Psychology, Marketing Strategy

Education
California State University-Los Angeles   2008 — 2012
Bachelor of Arts, Psychology, (Business Psychology)

Archbishop Riordan HS   2004 — 2008
High School Diploma, AP Curriculum

Experience
Knowledge Universe  July 2014 - Present
The Standard  February 2011 - July 2014
The Standard - StanCorp Financial Group Inc.   June 2007 - February 2011
Genworth Financial  January 2006 - June 2007
Genworth Financial  August 2004 - January 2006
Consumer Credit Counseling Service   July 2001 - August 2004
Brann Worldwide  May 2000 - July 2001
GE FINANCIAL ASSURANCE  January 1999 - May 2000
GE Capital - Global Consumer Finance   August 1996 - January 1999
GE Capital  January 1995 - August 1996

Skills
Marketing, Lead Generation, Email Marketing, Digital Marketing, Marketing Strategy, Online Advertising, Marketing Communications, SEO, Product Marketing, Cross-functional Team..., Strategy, CRM, Start-ups, Social Media, Brand Development, Direct Marketing, Program Management, Customer Acquisition, Leadership, Competitive Analysis, Integrated Marketing, Product Development, Strategic Planning, Segmentation, Salesforce.com, Online Marketing, Account Management, Strategic Partnerships, New Business Development, Sales, Analytics, Sales Operations, Management, Market Planning, PPC, Public Relations, Sales Management, Cloud Computing, Interactive Marketing, Team Management, Advertising, Product Management, Social Media Marketing, Customer Service, Business Development, Process Improvement, Insurance, Project Management, Vendor Management, Direct Mail

Education
Portland State University
Multimedia Professional Program: Social Media and Search Engine Marketing college credit courses

University of North Carolina at Charlotte
B.A., Psychology

Experience
WileyX Eyewear   June 2012 - Present
Consumer Credit Counseling Service   March 2011 - March 2012
Squeege Brothers Window Cleaning Services   April 2009 - February 2011
Sun Microsystems  February 1990 - March 2009
Sun Microsystems  January 1992 - January 2009

Skills
People Management, Program Management, Call Center, Supervisory Skills, Housing Industry, Outstanding Customer..., Life and Career Coaching, Personnel Recruiting, Motivational..., Interviewing, Career Development, Outsourcing Management, Team Leadership, Cross-functional Team..., Customer Relations, Scrum, Customer Service, Coaching, Social Housing, Business Analysis, Management, Call Centers, Leadership, Training, CRM, Change Management, Team Building, Interviews, Recruiting, Personnel Selection, Account Management, Sales, Employee Training

Education
Coaches Training Institute (CTI)   2003 — 2004
Life/Career Coach, Life and Career Coaching

Irvington High School

Ohlone College
Fremont, Marketing Management

Experience
U.S. District Court Southern District of Florida   July 2013 - Present
Manatee County Public Defender's Office   December 2011 - June 2013
Complex Business Litigation Court for the 9th Judicial Circuit of FL   January 2011 - May 2011
U.S. District Court Southern District of FL   June 2010 - July 2010
Krause Golomb & Witcher, LLC   June 2009 - August 2009
Consumer Credit Counseling Service   January 2008 - July 2008
Countrywide Financial Corporation (CFC)   August 2007 - December 2007
HomeBanc Mortgage Corporation (HMB)   February 2004 - August 2007

Skills
Legal Research, Westlaw, Criminal Law, Public Speaking, Legal Writing, Civil Litigation, Mediation, Policy Analysis, Commercial Litigation, Bankruptcy, Corporate Law, Government, Leadership, Legal Assistance, Legal Issues, Litigation, Motions, Lexis, Pleadings, Research, Trials

Education
Florida Agricultural and Mechanical University, College of Law   2008 — 2011
Juris Doctor, Law

Emory University   2001 — 2003
Bachelor of Arts, Economics; English

Oxford College of Emory University   1999 — 2001
Associate of Arts, Economics, English

Experience
D'Spain Family Trust   September 2001 - Present
AirTran Airways  January 2002 - April 2011
ReMax Star Associates   June 1996 - April 2001
Consumer Credit Counseling Service   January 1989 - June 1994
S.L.A.M.   September 1981 - December 1984

Skills
Graphic Design, Textile Design, Logo Design, Writing, Public Speaking, Budgets, Proofreading, Photography, CRM, Community Outreach, Real Estate, Sales, Nonprofits, Interviews, Research, Analysis, Customer Service, Strategic Planning, Team Building

Education
Arapahoe Community College   1982 — 1984

Experience
Rossi & Ward Insurance Services   March 2004 - Present
Rossi & Ward Insurance Services   March 2004 - Present
Consumer Credit Counseling Service   June 1990 - October 1997

Skills
Property & Casualty..., Liability, Commercial Lines, Workers Compensation, Customer Service, Commercial Insurance, Brokers, Casualty Insurance, Umbrella Insurance, Legal Liability

Education
Columban College - Olongapo City   1976 — 1978
Associate of Arts and Sciences (A.A.S.), Administrative Assistant and Secretarial Science, General

Columban College - Olongapo City   1975 — 1978
Associates In Secretarial & Science, Shorthand & Accounting, B

Experience
Boston Public Schools  July 2015 - Present
Boston Public Schools  July 2013 - Present
W.M. Trotter Elementary School, BPS   January 2011 - June 2013
Babson College  2012 - 2013
College Bound Dorchester  January 2008 - October 2010
City of Boston, DND  June 2004 - January 2008
Malden YWCA   March 2002 - September 2002
The Concours Group  September 2000 - October 2001
Consumer Credit Counseling Service   1993 - 1999

Skills
Strategic Planning, Budgeting, Fundraising, Team Building, Leadership, Management, Organizational..., Change Management, Project Management, Entrepreneurship, Human Resources, Project Planning, Coaching, Community Outreach, Proposal Writing, Research, Finance, Administration, Nonprofits, Budgets, Microsoft Word, PowerPoint, Program Management, Public Relations

Education
Babson College - Franklin W. Olin Graduate School of Business   2000 — 2003
MBA, Business Administration

Boston University   1988 — 1992
BA, Economics

Melrose High   1985 — 1988

Experience
MidSouth Small Business Marketing   September 2009 - Present
Great-West Life  2002 - 2009
Brady Group, Dental Practice Mgmt Consulting   2001 - 2003
Consumer Credit Counseling Service   1999 - 2001
Georgia Pacific  1997 - 1999
Medical Services Research Group   1993 - 1996
Methodist Healthcare  1990 - 1993

Skills
Marketing Strategy, Marketing Communications, Strategic Planning, Social Media Marketing, Project Management, Advertising, Email Marketing, Digital Marketing, Product Marketing, Direct Marketing, Integrated Marketing, Organizational..., Marketing

Education
The University of Memphis   1988 — 1990
MBA, Marketing

Millsaps College   1982 — 1985
BA, Art

Experience
Renaissance Tulsa   February 2003 - Present
Renaissance Tulsa Hotel and Convention Center   February 2003 - Present
Consumer Credit Counseling Service   1998 - 2003

Education
Oklahoma State University   1988 — 1994
Bachelor of Science (B.S.), Hotel and Restaurant Administration

Altus High School   1983 — 1988

Experience
All Covered  August 2012 - Present
Money Management International  1994 - November 2012
MMI  December 2003 - November 2011
Consumer Credit Counseling Service   October 1994 - December 2006

Skills
Community Development, Process Improvement, Public Speaking, Financial Education, Nonprofits, Strategic Planning, Leadership Development, Coaching

Education
Monmouth University   1989 — 1992
BA, Business

Experience
Health and Wellness Fitness Specialist Medifit   June 2015 - Present
ITDVDS   2007 - Present
ITDVDS   January 2009 - August 2014
DataQuick  2003 - 2006
Consumer Credit Counseling Service   2001 - 2003
New York & Company  1999 - 2000

Skills
Time Management, Salesforce.com, Payroll, Marketing, Sales, Human Resources, Account Management, Sales Operations, Sales Process

Education
Arizona State University   2010 — 2014
Exercise Physociology, Health and Wellness, General, Sports Conditioning, and Weight loss

Glendale Community College   2008 — 2011
Nutrition, Health and Nutrition

Chandler Gilbert College   2008 — 2010

San Diego Mesa College   1998 — 2004
Associate of Arts and Sciences (A.A.S.), Dietetics/Dietitian

Experience
Lubie and Edna Rentals LLC   June 2004 - Present
Consumer Credit Counseling Service   2008 - 2008
Indymac Bank  October 2002 - 2008
Indymac Bank  2001 - 2006

Skills
Mortgage Underwriting, Loan Origination, Mortgage Banking, Mortgage Lending, FHA financing, Management, Loss Mitigation, Underwriting, Credit Analysis, Refinance, FHA, Residential Mortgages

Education
Kennesaw State University - Michael J. Coles College of Business   1997 — 2000
MBA, Finance

Auburn University   1992 — 1994
M. Aq, Aquaculture

Purdue University   1986 — 1991

Experience
National Development Council  Program DirectorHomestretchAugust 2008 - December 2011
Consumer Credit Counseling Service   September 2005 - September 2007
Habitat for Humanity - New York City  January 2001 - October 2003
National Development Council  November 1999 - January 2001

Skills
Community Outreach, Non-profits, Fundraising, Strategic Planning, Event Planning, Policy, Policy Analysis, Nonprofits, Grant Writing, Community Development, Public Speaking

Education
Baruch College, City University of New York (CUNY)   2004 — 2005
MPA, Public Administration

Spelman College   1990 — 1994
Bachelor's degree, Economics

Metropolitan College of New York
Master of Public Administration (MPA), Non-Profit/Public/Organizational Management

Experience
GreenSky Trade Credit  November 2012 - January 2015
VanRan Communications  September 2009 - October 2012
Faith Lutheran Church & School   April 2003 - 2012
Consumer Credit Counseling Service   October 2003 - March 2009
Small Businesses  January 2002 - September 2003
MeriStar Hotels & Resorts Management Corporation   January 2000 - December 2002

Skills
Hardware, Microsoft Office, Blackberry Enterprise..., Symantec Antivirus, System Administration, Active Directory, Windows Server, Network Administration, Avaya, Windows, DNS, DHCP, XP, Computer Hardware, Windows Server 2003, TCP/IP, Windows Server 2008, Antivirus, Desktop Support, Virtualization, IP, Operating Systems, Servers, VoIP, Audix, Security, Business Continuity, Software, Telephony, HP, Norton Ghost, Technical Support, CMS, Troubleshooting, IIS, VMware, Telecommunications, VPN, Data Domain, DAS, Dell PowerEdge Servers, Vendor Management, PIX, Disaster Recovery, Microsoft SQL Server, Network Security, SCSI, SharePoint, Netbackup

Education
University of Central Florida   1983 — 1987
Statistics and Applied Mathematics

Palm Beach Community College   1981 — 1983
AA, Engineering

Experience
Siouxland Library   January 2013 - Present
Augustana College  August 2012 - January 2013
Consumer Credit Counseling Service   July 2008 - August 2012
Black Events and Advertising Inc.   January 2008 - June 2008

Skills
Acquisitions, Customer Service, Library Reference, Strategic Planning, Organization, Library Programming, Library Databases, Event Planning, Reader's Advisory, Credit, Budgeting, Outlook, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Access, Non-profits, Social Media, Marketing, Leadership, Circulation, Budgets, Cataloging, Digital Libraries, Library Instruction, Library, Online Research, Nonprofits, Storytelling, Digital Storytelling, Book clubs

Education
University of Alabama   2011 — 2013
Masters, Library and Information Science

Augustana University (SD)   2002 — 2006
Bachelor of Arts, Communications, Sociology, Gender Studies

Wakonda High School   1998 — 2002

Experience
Elco Administrative Services CO   2014 - Present
Enterprise Holdings  June 2008 - March 2014
Vanguard Car Rental  2006 - 2008
The Fun Company  2005 - 2006
Muzak  2001 - 2004
Consumer Credit Counseling Service   2001 - 2003
Polaroid Corporation  1999 - 2001

Skills
Human Resources, Customer Service, Training, Recruiting, Team Building, Employee Training, Event Planning, Customer Satisfaction, PowerPoint, Microsoft Office, Microsoft Word, Interviews, Event Management, Hospitality, Accounts Receivable, Inventory Management, Public Speaking, Employee Relations, Outlook, Teamwork, Administration

Education
Clayton State University   1998 — 2005
Bachelor of Arts (B.A.)

Georgia Southern University   1996 — 1998

Keller Graduate School of Management
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General

Experience
National Domestic Violence Hotline  September 2015 - Present
People's Community Clinic  May 2013 - July 2015
Consumer Credit Counseling Service   January 2008 - May 2013
Kohn, Swift & Graf   2004 - 2007

Skills
Nonprofits, Fundraising, Public Speaking, Community Outreach, Research, Strategic Planning, Microsoft Office, Event Planning, Volunteer Management, Grant Writing, Editing, Microsoft Excel, Program Development, Grants, Non-profits, Legal Research, Higher Education, Leadership, Legal Writing

Education
Duke University School of Law   1999 — 2002
J.D., Law

Connecticut College   1992 — 1996
B.A., Psychology

Experience
Cape Coral Housing Dev. Corp,   February 1995 - Present
Consumer Credit Counseling Service   August 1992 - February 1995

Skills
Non-profits, Community Development, Budgets, Community Outreach, Fundraising, Real Estate, Public Speaking, Government, Management, Leadership, Nonprofits, Advertising, Strategic Planning, Team Building, Volunteer Management, Event Planning, Grant Writing, Customer Service, Economic Development, Policy, Marketing, Grants, Public Relations, Social Media, Program Development

Education
Florida State University   1977 — 1981
BS, Criminology

Florida State University   1977 — 1981
BS, Criminology

Experience
Consumer Credit Counseling Service   October 2002 - February 2009
Avery Dennison  1985 - 2002

Education
Community College of Philadelphia
General

Experience
Mutual of Omaha / Prudential / John Hancock   August 2004 - Present
Consumer Credit Counseling Service   2006 - May 2008
Mutual of Omaha  January 2001 - August 2004
Mutual of Omaha  June 1997 - January 2001
Prudential Select Life   1994 - 1997
John Hancock  June 1965 - February 1991

Skills
Leadership

Education
Bryant University   1961 — 1965
BA, Marketing

Bryant University   1961 — 1965

Experience
Turning Points for Children  February 2014 - Present
Gurlification, LLC   February 2013 - Present
Energy Coordinating Agency (ECA)   September 2010 - April 2013
Power of The T. Enterprises   April 2007 - September 2010
Women's Opportunities Resource Center  February 2008 - June 2010
Self Published  2001 - 2009
Princeton Blairstown Center  June 2008 - December 2008
Campaign for Working Families  September 2005 - May 2007
Consumer Credit Counseling Service   2005 - 2007
The Philadelphia Tribune  2002 - 2005

Skills
Entrepreneurship, Lifestyle Coaching, Sustainability Strategy, Crisis Intervention, Start-ups, Social Entrepreneurship, Writing Coach, Sustainability, Public Speaking, Book Coaching, Energy Efficiency, Nonprofits, Leadership, Editing, Fundraising, Marketing, Event Planning, Program Management, Training, Social Media, Community Outreach

Education
Jack Welch Management Institute   2014 — 2016
Master of Business Administration (MBA), Executive Leadership, Honors

La Salle University   2001 — 2004
M.A. Professional Communications Certificate, Professional Communications

Temple University   1986 — 1990
B.A., Journalism

Citizens Planning Institute   2011 — 2011
Certificate, City/Urban, Community and Regional Planning

Experience
Consumer Credit Counseling Service   April 2009 - Present
Fifth Third Bancorp  October 2005 - January 2008
Fifth Third Bank  2000 - 2008

Education
Indiana Wesleyan University   2009 — 2011
MBA, Human Resource Management

University of Alabama at Birmingham   1994 — 1998
BA, English

Experience
S.M. Sivula by Design   January 1995 - Present
Connexus Energy  June 2001 - Present
Industrial Fabrics Association International  September 1996 - August 1998
Metro Siding, Inc   June 1996 - August 1997
Reynolds Metals Company  April 1994 - June 1996
Consumer Credit Counseling Service   October 1993 - April 1994
Pro Staff  May 1993 - October 1993

Skills
Customer Service, Space planning, Leadership, Microsoft Excel, Microsoft Office, Sales, Budgets, Invoicing, Team Leadership, Management, Interior Design, Project Management, Public Speaking, Time Management, Microsoft Word, PowerPoint, Team Building, Project Planning, Process Improvement

Education
Dakota County Technical College   2006 — 2009
A.A.S., Interior Design

Maranatha Baptist University   1989 — 1993
B.S., Business Management

Experience
Wells Fargo Home Mortgage  2013 - Present
Solid Source Realty  January 2005 - November 2014
D&E, The Power Group   February 2013 - October 2013
The Mergis Group  December 2011 - January 2013
Consumer Credit Counseling Service   September 2009 - December 2011
Kimberly-Clark  2002 - 2005
Martell System Group   June 2000 - February 2003
Timberlake Sandwich Shop – Atlanta, GA   1996 - January 1999

Skills
Short Sales, Real Estate, Foreclosures, Residential Homes, Relocation, Sellers, Referrals, Condos, Investment Properties, First Time Home Buyers, REO, Luxury, Buyer Representation, New Home Sales, Listings, Single Family Homes, Investors, Selling, Buyers, Credit, Loss Mitigation, FHA, Mortgage Lending, Real Estate Transactions, Mortgage Servicing, Portfolio Management, Loans, HUD, Real Property, Commercial Real Estate, SFR, Loan Modifications, Property, Property Management, Move Up Buyers

Education
Ashford University   2008 — 2010
Master of Business Administration (M.B.A.), Finance, 3.91/4.00

DeVry University   1998 — 2001
B.S., Computer Information System, 3.88/4.00

Experience
Asnuntuck Community College  May 2015 - Present
University of Connecticut  August 2010 - May 2015
Tolland Youth Services   September 2003 - May 2004
Champlain College  1996 - 2002
Consumer Credit Counseling Service   February 1996 - August 1996
Campus Hospitality at George Mason University   May 1995 - February 1996
Bradford College  August 1992 - June 1994

Skills
Data Analysis, Non-profits, Policy, Nonprofits, Budgets, Program Management, Administration, Public Policy

Education
University of Vermont   1990 — 1992
M.Ed., Higher Education & Student Affairs Administration

Quinnipiac University   1986 — 1990
Bachelor of Arts (B.A.), Legal Studies, Sociology and History

Experience
Greene, Roberts & Rasmussen, PLLC   September 2013 - Present
Ballstaedt Law Firm   September 2012 - August 2013
Featherstone & Hegji   June 2011 - August 2012
Fette Helquist & Park   August 2009 - February 2011
Bailey Kennedy   April 2009 - June 2009
Consumer Credit Counseling Service   May 2008 - September 2008
Tax Law Center   May 2007 - July 2007

Skills
Legal Writing, Property Law, Bankruptcy, Estate Planning, Public Relations, Nonprofits, Commercial Litigation, Customer Service, Tax Law

Education
University of Nevada-Las Vegas, William S. Boyd School of Law   2006 — 2009
J.D., Law

Portland State University   2004 — 2006
B.S., Philosophy

Experience
Dr. Troy L. Bell Family Eyecare   March 2006 - Present
Sterling Bank  May 2004 - March 2006
Consumer Credit Counseling Service   March 1994 - May 2004

Education
Arkansas State University   1978 — 1982
BA English, English

Experience
Consultant - Financial Management   June 2014 - Present
Federal Deposit Insurance Corporation  November 2009 - June 2014
First Bank of Canyon Creek`   2002 - 2008
Consumer Credit Counseling Service   1997 - 1999
Comerica Bank  1992 - 1997
Team Bank  1988 - 1991

Skills
Credit, Management, Big bank credit training, Evaluate lending risk, Budget Process, Oral & Written..., Develop training..., Treasury Management, Banking

Education
Southwestern Graduate School of Banking at SMU   1985 — 1987
Master's degree, Banking

Grand Canyon University   1968 — 1982
Bachelor of Science (B.S.), Business Administration and Management, General

Experience
Consumer Credit Counseling Service  

Skills
Community Outreach, Fundraising

Education
Florida Metropolitan University   1999 — 2000
Master of Business Administration (M.B.A.), International Business, 4.0

Experience
Vail Resorts  October 2011 - Present
Google Inc. (Contracted through Adecco Inc.)   October 2013 - July 2014
Google Inc. (Contracted through Adecco Inc.)   October 2012 - April 2013
Endorse.com  December 2011 - April 2012
Marriott International  June 2008 - April 2011
Consumer Credit Counseling Service   October 2007 - April 2008
Countrywide Home Loans  September 2005 - October 2007
Wells Fargo Home Mortgage  April 2003 - August 2005
Wells Fargo  January 2002 - April 2003
Avis Rent A Car System, Inc  September 2000 - October 2001

Skills
Outlook, Word, Excel, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Operations Management, Social Media, Real Estate, Marketing, Hospitality, Budgets, Salesforce.com, Credit, Loans, Event Planning, Leadership, Sales

Education
Cal Poly San Luis Obispo   1998 — 2000
Bachelor's Degree, Business

American Institute of Foreign Study, Florence Italy   1997 — 1997
Associate of Arts, Business Administration

Cañada College   1996 — 1997
Associate's Degree, Business Administration, Management and Operations

College of San Mateo   1993 — 1996
Associate of Arts, Business

Experience
LifeSpan  July 2011 - Present
LifeSpan, Inc  August 2010 - July 2011
Consumer Credit Counseling Service   April 2006 - January 2010

Skills
Public Speaking, Fundraising, Non-profits, Nonprofits, Strategic Planning, Media Relations, Community Development, Community Outreach, Program Management, Leadership, Marketing, Management, Volunteer Management, Event Planning, Leadership Development, Program Development, Team Building, Grant Writing, Grants

Education
University of Toledo   1978 — 1980
MBA, Finance

Bowling Green State University   1971 — 1975
Bachelor of Science (BS), Finance, General

Experience
Partnership for Families, Children and Adults/CCCS   February 2011 - Present
Consumer Credit Counseling Service   February 2011 - February 2012
Hamilton County Board of Education  January 2007 - January 2011
Building Blocks After School Program   January 2006 - January 2009
First Centenary UMC   January 2001 - January 2007

Skills
Program Development, Data Entry, Customer Service, Grant Writing, Research, Microsoft Office, Outlook, Grants, PowerPoint, Program Evaluation, Microsoft Excel, Interviews, Microsoft Word, Administrative..., Filing, Coaching

Education
Central Michigan University   2012 — 2014
MSA, Masters of Science Administration

Central Michigan University   2012 — 2014
BS, Business Administration

Experience
Consumer Credit Counseling Service   June 2013 - Present
Chapman University  September 2012 - Present
Boss Security   May 2012 - September 2012

Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Social Media, Sales, Leadership, Public Speaking, Marketing, Team Leadership, Social Networking, Marketing Strategy, Teamwork, Direct Sales, Photoshop, Social Media Marketing, Team Building, Time Management, Strategic Planning

Education
Chapman University   2010 — 2014
Bachelor of Science (BS), Business Administration, Marketing & Real Estate

Experience
HMSHost  September 2011 - Present
Aerosonic Corporation  September 2011 - February 2012
Law Firm  January 2010 - September 2011
Ident-A-Kid Franchising Corp.  July 2007 - July 2008
JPMorgan Chase  August 2005 - February 2006
Countrywide Home Loan  May 2003 - September 2003
Consumer Credit Counseling Service   September 1997 - September 2000

Skills
Software:, Word, Excel, Great..., Accounting, Accounts Payable, Bookkeeping, Financial Reporting, Account Reconciliation, Accounts Receivable, Tax, Financial Accounting, Payroll

Education
Inter-American University of Puerto Rico-Metropolitan Campus   1983 — 1987
Bachelor of Arts (B.A.), Business/Managerial Economics

Universidad del Sagrado Corazón   1986 — 1986
Certificate of Completion, Purchasing-Management

Experience
Green Tree Servicing  July 2011 - October 2012
Charter One Bank  April 2010 - July 2011
Charter One Bank  March 2008 - July 2011
Dish Network  October 2007 - February 2008
Consumer Credit Counseling Service   June 2002 - October 2007
Discover Card  December 1999 - June 2002
Anthony Thomas Candy   January 1999 - January 2000

Education
Ashford University   2011 — 2015
In Process, Applied Linguistics

Ashford University

Experience
DLTA, Inc   February 2005 - Present
Consumer Credit Counseling Service   1991 - 2005

Skills
Business Strategy, Minerals, Continuous Improvement, Public Speaking, Coal, Abstracting, Customer Service, Mineral Rights, Due Diligence, Title Searches, Title Opinions, Deeds, Leases, Chain of Title, Microsoft Excel, Contract Management, Energy Industry, Land Acquisition

Education
Purdue University
Consumer and Family Science, Social Work

Experience
MAPFRE U.S.A. Corp.   April 2013 - Present
MAPFRE U.S.A. Corp.   May 2001 - Present
Consumer Credit Counseling Service   1999 - 2002
UNUM Provident (Paul Revere)   1995 - 2000

Skills
Financial Analysis, Creative Problem Solving, Volunteer Engagement, Volunteering, Liability, Property & Casualty..., Underwriting, Insurance, Commercial Insurance

Education
Lesley College   1993 — 1998
Bachelor of Science, Business Management

Bryant College   1985 — 1987
Bachelor of Science (BS), Business Management

Experience
Affordable Housing Centers of Pennsylvania   August 2013 - Present
Librería Margarita   October 2011 - December 2012
Roxborough Development Corporation   2008 - 2011
Lakeside Community Development Corporation  September 2007 - April 2008
Philadelphia Unemployment Project  November 2005 - July 2006
Consumer Credit Counseling Service   September 2004 - October 2005

Skills
Non-profit..., Community Outreach, Economic Development, Fundraising, Grassroots Fundraising, Marketing, Personal Finance, Community Development, Community Engagement, Data Analysis, Market Research, Volunteer Management, Project Management, Strategic Planning, Event Planning, Nonprofits, Grants, Program Management, Community Organizing, Program Development

Education
Centro Enseñanza para Extranjeros   2013 — 2013
Spanish Language Competency

Loyola University of Chicago   2006 — 2008
Master's degree, Social Justice

Canisius College   1998 — 2002
Bachelor´s in Finance

Experience
Consumer Credit Counseling Services  April 1991 - February 2011
Consumer Credit Counseling Service   1991 - 2011

Skills
Clerical Work, Data Entry, Telephone, Filing, Scan, Client Counseling, Superior Client Service, Office Administration, Financial Analysis, Seminars, Research, Certified Housing..., Computer Proficiency

Education
Florida Atlantic University   2011 — 2012
Legal Assistant Certificate, Legal Studies, General

Florida State University   1984 — 1988

Florida Atlantic University

Florida State University

Tallahassee Community College
General Course Studies

Experience
Edward Jones  2005 - Present
Mortgage Associates   2003 - 2005
Consumer Credit Counseling Service   2000 - 2003

Education
DeVry University   2008 — 2013
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management

Hahnville High School   1986 — 1989

Experience
ClearPoint Credit Counseling Solutions  November 2006 - August 2013
Best Interest Mortgage   November 2001 - August 2005
Consumer Credit Counseling Service   September 1994 - October 2001

Education
Hudson Valley Community College   1982 — 1984
Associate of Arts and Sciences (AAS), Accounting, 3.5

Experience
Mill Creek Residential Trust LLC  December 2007 - Present
Franklin, Hart & Reid   November 2005 - September 2007
Village of Wellington  December 1999 - March 2005
Consumer Credit Counseling Service   March 1997 - December 1999
Palm Beach State College  January 1995 - December 1996
South Bay Growers   August 1993 - August 1994
U.S. Sugar   November 1990 - August 1993

Skills
Construction Management, Contract Management, Construction, Budgets, Subcontracting, Value Engineering, Project Estimation, Pre-construction, Contractors, Contract Negotiation, Change Orders, Procurement, Process Scheduler, Project Planning

Education
Palm Beach State College   1994 — 1996
Associate of Arts (A.A.), Business Administration and Management, General

Pompano Business College   1978 — 1979
Legal Secretary, Law