Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
Cox Communications List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Cox Communications. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Cox Communications Salaries. You can even request information on how much does Cox Communications pay if you want to. Learn about salaries, pros and cons of working for Cox Communications directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
10,067 Cox Communications employees in database. Find out everything there's to know about Cox Communications employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Cox Communications Employees
Lenscrafters (Luxottica Retail) 2015 - Present
Cox Communications 2012 - 2014
Cox Communications 2009 - 2012
Cox Communications 2008 - 2009
Target 2005 - 2008
Home Depot 2002 - 2005
Eli Lilly 2000 - 2002
Skills
Cross-functional Team..., Leadership, Strategic Planning, Management, Team Building, Strategy, Process Improvement, Program Management, P&L Management, Training, Competitive Analysis, Sales, Customer Service, Team Leadership, Operations Management, Product Management, Retail, Performance Management, Customer Satisfaction, Customer Experience, Marketing, Vendor Management, Business Strategy, Budgets, Change Management, Forecasting, Sales Management, Merchandising, Product Marketing, New Business Development, Inventory Management, Supply Chain, Sales Process, Profit, Product Development
Education
Indiana University - Kelley School of Business 1998 — 2000
MBA, Marketing and Entrepreneurship
Purdue University 1990 — 1995
BS, Mechanical Engineering
Scientific Games May 2014 - Present
Cox Communications January 2012 - May 2014
Cox Communications October 2007 - March 2011
Cox Communications December 2002 - October 2007
John Deere Special Technologies Group June 1998 - December 2002
Skills
Project Management, PMP, Wireless, Telecommunications, Vendor Management, Integration, SDLC, Process Improvement, Cross-functional Team..., Program Management, VoIP, Visio, Troubleshooting, Quality Assurance, Data Center, Product Management, System Deployment, Disaster Recovery, Networking, PMO, Testing, IP, Requirements Analysis, MS Project, Call Centers
Education
Keller Graduate School of Management of DeVry University 2000 — 2002
MBA, Information Technology
Illinois State University 1991 — 1996
Business, Agricultural Economics
Cox Communications January 2009 - Present
ACS, a Xerox Company August 2011 - June 2013
Randstad-Initial phone 2013 - 2013
Blizzard Entertainment April 2009 - December 2010
Fragomen, Del Rey, Bernsen & Loewy March 2010 - August 2010
Apex Systems June 2008 - November 2009
DHL May 2007 - May 2008
Skills
Management, Public Speaking, SharePoint, Java, Oracle, Software Development, Technical Support, PL/SQL, Training, Databases, System Deployment, Security, Enterprise Software
Education
Keller Graduate School at Devry Univ 2000 — 2003
MSISM, Information Systems, Database Programming
Indiana University Bloomington 1992 — 1997
Cox Communications August 2011 - Present
Alorica February 2010 - August 2011
Washburn University August 2009 - January 2010
Education
Washburn University 2005 — 2015
Highland Community College 2004 — 2005
Cox Business January 2014 - Present
Cox Communications September 2011 - January 2014
Verizon Business April 2004 - August 2011
Wachovia Securities March 2003 - March 2004
Citigroup April 1996 - February 2002
Skills
Financial Modeling, Pricing, Oracle, Data Manipulation, Essbase, Financial Analysis, Variance Analysis, Forecasting, Financial Reporting, Process Improvement, Ad Hoc Reporting, Account Reconciliation, Hyperion Planning, Access, Corporate Finance, Budgets, Finance, Accounting, Analysis, Management, Leadership, Financial Planning, Cross-functional Team...
Education
Hofstra University 1989 — 1993
BBA, Accounting/Finance, 3.7 GPA
ION Geophysical March 2007 - Present
Stephanie C. Hart Consultants, Inc. dba Hart Marketing January 2002 - March 2007
Cox Communications August 2000 - December 2001
Teligent June 1998 - July 2000
Skills
Strategic Planning, Leadership, Sales, Marketing, Sarbanes-Oxley, ISO, Export, Logistics, Marketing Communications, Forecasting, Competitive Analysis, Business Development, Contract Negotiation, Budgets, Salesforce.com, CRM, New Business Development, Business Strategy, Account Management, Business Planning
Education
Haslam College of Business at the University of Tennessee 1989 — 1991
Business Administration, Marketing
Cox Communications August 2012 - Present
Cox Communications January 2011 - August 2012
Cox Communications November 2006 - December 2010
Comcast Cable October 2002 - October 2006
AT&T September 2000 - October 2002
Stanley Black & Decker, Inc. October 1998 - September 2000
Honeywell Aerospace October 1995 - October 1998
AT&T July 1994 - October 1995
Lexmark International January 1993 - July 1994
Lexmark International February 1991 - January 1993
Skills
Performance Management, Employee Engagement, Employee Relations, Organizational..., Talent Management, Talent Acquisition, Deferred Compensation, Onboarding, Leadership Development, Succession Planning, Organizational..., Labor Relations, Interviews, Training, Human Resources, Leadership, Strategy, Recruiting, Personnel Management, Team Leadership, Employee Benefits, Change Management, Workforce Planning, Process Improvement, Program Management, Management, Coaching, Policy, Team Building, Strategic Planning
Education
Harvard Business School 2014 — 2014
CTAM University, Executive Development
University of California, Los Angeles - The Anderson School of Management 2005 — 2005
Executive Development
Michigan State University 1987 — 1989
MLIR, Human Resources/Labor Relations
Western Washington University 1983 — 1987
BA, Demography/Sociology
Western Washington University 1982 — 1986
BACHELOR OF ARTS, INDUSTRIAL ORGANIZATIONAL PSYCHOLOGY
Frankfurt High School 1979 — 1982
Diploma
AstraZeneca January 2015 - Present
AstraZeneca March 2014 - January 2015
AstraZeneca April 2004 - March 2014
CVS Caremark Corporation March 2003 - March 2004
Integrated Facility Services and Consulting 2001 - 2003
Cox Communications 1995 - 2001
Education
Indiana University Bloomington
BS, Kinesiology, Seconday Education
Naperville Central
College Prep
IGN Entertainment February 2015 - Present
IGN Entertainment November 2011 - January 2015
NBCUniversal, Inc. December 2008 - November 2011
SportsStuff Auctions December 2007 - December 2008
Cox Communications August 2003 - December 2007
HSI Productions August 2005 - December 2005
Skills
Video Production, Avid, Video, Final Cut Studio, Broadcast, Adobe Creative Suite, Web Content, HTML, Digital Media, Press Releases, Sports, Editing, Microsoft Office, iWork, YouTube
Education
Santa Clara University 2003 — 2007
BA, Communication (Television, Film & Telecommunications)
Imperial College London 2005 — 2005
Communication (International)
Cox Enterprises July 2003 - Present
Cox Communications September 2000 - July 2003
Interactive Media Corporation June 1996 - September 2000
ProTix (Atlanta Centennial Olympics) February 1995 - May 1996
TicketMaster July 1986 - February 1995
Skills
Social Media Marketing, Business Operations, Leadership, Sales, Employee Relations, Management, Human Resources, Talent Acquisition, Customer Retention, Strategic Planning, Recruiting, Employee Benefits, Interviews, Training, Sourcing, Marketing, Customer Service, Team Building, Customer Satisfaction, New Business Development, Telecommunications, Hiring, Deferred Compensation, Cold Calling, Coaching, Cross-functional Team..., Budgets, Call Centers, College Recruiting, Account Management, Contract Negotiation, Sales Process, Workforce Planning, Direct Sales, Internet Recruiting, Onboarding, Team Leadership, Resume Writing, Applicant Tracking..., Project Management
Education
Illinois State University
Bachelor of Arts Communications, Communications, English, Public Relations & Broadcasting
Connexus Energy June 2013 - Present
Charter Communications October 2007 - June 2013
Comcast October 2006 - June 2007
Suddenlink Communications June 2004 - June 2006
Cox Communications June 2002 - June 2004
US Navy July 1998 - August 2001
US Navy May 1994 - May 1998
Skills
Broadband, Telecommunications, Telephony, VoIP, Wireless, IP, Computer Network..., Cabling, Troubleshooting, Ethernet, DOCSIS, Customer Experience
Education
West Texas A&M University 2005 — 2006
Secondary Education and Teaching
Hawaii Pacific University 1998 — 2000
Computer Science
Cox Communications February 2015 - Present
Cox Communications June 2014 - February 2015
Cox Communications October 2012 - June 2014
Cox Communications January 2011 - October 2012
Cox Communications June 2010 - January 2011
Cox Communications August 2007 - June 2010
Cox Communications November 2001 - August 2007
Skills
Integrated Marketing, Digital Marketing, Marketing Communications, Direct Marketing, Marketing Strategy, Product Marketing, Media Planning, Social Media Marketing, Digital Media, Advertising, Email Marketing, Online Advertising, Segmentation, Product Management, Strategic Partnerships, Strategic Communications
Education
Hollins University 2013 — 2013
Certificate in Professional Leadership
Hollins University 2002 — 2008
Master of Arts (MA), Social Sciences
Virginia Tech 1994 — 1998
Bachelor of Arts (BA), Communication and Media Studies
Grand Junction Media, Inc. April 2005 - Present
Cox Communications 2004 - 2005
Cox Enterprises 1999 - 2001
Turner Broadcasting 1994 - 1996
Coopers & Lybrand 1987 - 1994
First Financial Corp. 1983 - 1987
Skills
Auditing, Executive Management, Strategic Planning, Change Management, Collaborative Problem..., Business Process..., Internal Controls, System Implementations, Written & Oral..., Project Management, Team Building, Staff Development, Evaluations, Salary Review, Accounting, Sarbanes-Oxley, Internal Audit, Financial Statements, Financial Reporting, Financial Analysis, Report Writing, Cash Management, Cash Flow Forecasting, Budget, Budget Monitoring, Forecasting, Revenue Recognition, Expense Management, Microsoft Excel, Microsoft Office, Research, Customer Service, Payroll Taxes, Payroll, Accounts Receivable, Accounts Payable, Newspaper, Cable Television, Construction Industry, Banking Industry, CPA, SEC filings, Budgets, Sarbanes-Oxley Act
Education
Indiana State University 1985 — 1987
MBA
Indiana State University - School of Business 1980 — 1983
Bachelor of Science, Accounting
Chrisman High School 1976 — 1980
HopCat September 2014 - Present
Cox Communications May 2014 - July 2014
Cox Communications January 2013 - July 2014
MSD Lawrence Township October 2011 - January 2013
The Indianapolis Star September 2011 - March 2012
Campus Citizen August 2011 - March 2012
interMedius USA April 2011 - October 2011
MSD Lawrence Township August 2010 - May 2011
Moochie and Company May 2008 - August 2010
Skills
Public Speaking, Writing, Microsoft Office, Typing, Event Planning, Social Media Relations, Editing, Photoshop, AP Style, Sports Journalism, Public Relations, InDesign, Photography, Management, Crisis Management, Graphic Design, Networking, Communication, Troubleshooting, Social Networking, Time Management, Video, Storytelling
Education
Indiana University-Purdue University at Indianapolis 2010 — 2012
Bachelor of Arts, Journalism / Public Relations
Indiana University Bloomington 2007 — 2009
Textron Aviation April 2014 - Present
Beechcraft September 2013 - April 2014
Beechcraft Corporation October 2009 - August 2013
Hawker Beechcraft September 2008 - October 2009
Hawker Beechcraft April 2007 - August 2008
Cox Communications 2004 - 2006
Skills
Media Relations, Crisis Communications, Marketing Communications, Program Management, Public Relations, Aviation, Commercial Aviation, Public Affairs, Aerospace, Aircraft Maintenance, Internal Communications, Aircraft, Social Media, Corporate Communications, Technical Writing, Marketing, Strategic Communications, Process Improvement, Press Releases, Avionics, Advertising
Education
Wichita State University 2002 — 2004
Bachelor's degree, Communication and Media Studies
Hutchinson Community College 2000 — 2002
Associate's degree, Communication and Media Studies
AT&T August 2011 - Present
Cox Communications July 2009 - August 2011
Sprint Nextel January 2008 - March 2009
Deltacom October 2006 - January 2008
Nextel June 1997 - January 2006
Skills
Six Sigma, Wireless, Telecommunications, Computer Network..., IP, CDMA, Network Engineering, Analysis, Networking, Switches, VoIP, Ethernet, Network Design, Cellular Communications, Integration, RF, 4G, LTE, UMTS
Education
Huntingdon College 1993 — 1997
B.A., History
AutoTrader.com March 2008 - Present
CRC Conference 2013 - 2013
Cox Communications 2008 - 2012
Millward Brown June 2003 - March 2008
USA Pools Management Inc. August 2001 - June 2002
ET "Annabella", Varna, Bulgaria September 2000 - August 2001
Bulgarian Franchise Association, Varna, Bulgaria September 1999 - August 2000
AIESEC 1996 - 2000
Skills
SPSS, Segmentation, Brand Equity, Microsoft Office, Concept Generation, Copy Testing, Market Sizing, Vovici, EndNote, Procomm Plus, E-Tabs, Marketing Research, Qualitative Research, Quantitative Research, Focus Groups, Analysis, Research, B2B, Analytics, Market Research, Marketing, Advertising Research, Marketing Strategy, Survey Design, Customer Insight, Competitive Intelligence, Social Media Marketing
Education
University of Georgia - Terry College of Business 2002 — 2003
MBA, Marketing, Finance, Consulting
Ikonomièeski universitet, Varna 1996 — 2000
Bachelor in International Business(Honor student), International Business
Mathematics High School - Varna
Cox Communications December 2009 - August 2015
Cox Communications August 2008 - November 2009
WBUW-TV January 2008 - July 2008
Skills
Online Marketing, New Business Development, Digital Media, Social Media, Social Media Marketing, Media Planning, Facebook, Advertising, Integrated Marketing, Marketing, Digital Marketing, Marketing Communications, Public Relations, Event Planning, Television, Media Buying, Sales
Education
New York Law School 2015 — 2018
Doctor of Law (JD)
University of Wisconsin-Madison 2006 — 2008
BA, Communications
Indiana University Bloomington 2004 — 2005
Level 3 Communications January 2015 - Present
Level 3 Communications August 2013 - January 2015
Level 3 Communications August 2011 - July 2013
Cox Communications December 2009 - July 2011
AT&T February 2007 - November 2009
AT&T July 2003 - February 2007
SBC May 2002 - July 2003
Allegiance Telecom July 2001 - May 2002
Allegiance Telecom April 2001 - July 2001
BellSouth February 1999 - March 2001
Education
Indian River State College
Associate of Arts, General Education
Omni Hotels & Resorts September 2015 - Present
La Torretta Lake Resort & Spa February 2014 - September 2015
Hotel Andaluz October 2012 - February 2014
Cumulus Media April 2012 - October 2012
KTAOS September 2010 - April 2012
Cox Communications January 2008 - May 2008
Skills
Promotions, Press Releases, Graphic Design, Web Design, Radio Broadcasting, Radio Advertising, Copywriting, Marketing Strategy, Social Media Marketing, Mobile Marketing, SEO, HTML, Content Marketing, Art Direction, Project Management, Web Content Management, Brand Management, WordPress, Custom CMS Development, Public Relations, Marketing, Social Networking, Blogging, Facebook, Online Advertising, PPC Bid Management, Hospitality Management, Restaurant Reviews, Marketing Event Planning, Fine Art, Contemporary Art, Email Marketing, HTML emails, Radio, Event Planning, Brand Awareness, Social Media, Digital Marketing, Advertising, Sales
Education
Hawaii Pacific University 2005 — 2009
Bachelor's Degree, Public Relations 2009
CooperVision June 2015 - Present
SunWize Technologies September 2012 - June 2015
SunWize Technologies September 2011 - August 2012
Syngenta Lawn & Garden January 2010 - August 2011
IsoPatent LLC 2008 - January 2010
Cox Communications 2006 - 2008
Cooper Industries 2004 - 2006
Broder Bros., Co. 2003 - 2004
General Motors - OnStar 1996 - 2003
Southwestern Bell 1990 - 1996
Skills
SEO, SEM, Strategy, Segmentation, Lead Generation, Marketing Strategy, Web Analytics, Marketing, CRM, Business Planning, Marketing Communications, Product Marketing, Public Relations, Strategic Planning, Product Development, Product Management, Strategic Partnerships, Leadership, Cross-functional Team..., Account Management, New Business Development, Trade Shows, Program Management, Sales, Salesforce.com, Sales Management, Customer Retention, Start-ups, Competitive Analysis, Business Development, Market Planning, Marketing Management, Online Advertising, E-commerce, Market Analysis, Market Research, Business Strategy, Direct Marketing, Email Marketing, B2B, Entrepreneurship
Education
Michigan State University - The Eli Broad College of Business 1988 — 1991
MBA, Marketing
Indiana University - Kelley School of Business 1981 — 1985
B.S., Business, Marketing
A branch of a large organization January 2012 - Present
Self August 2009 - Present
Motorola Mobility – Tech-USA Contract August 2011 - December 2011
Ready Tech Inc – AT-Tech Contract June 2011 - August 2011
First Communications - Kforce August 2007 - July 2009
DC and Associates December 2005 - June 2007
Cox Communications August 2004 - November 2005
Viejas Enterprises August 2000 - June 2004
Computer Science Corporation March 2000 - August 2000
Arrowhead Group Insurance - Extend Technologies September 1999 - February 2000
Skills
Disaster Recovery, VMware, Networking, SAN, Windows Server, Security, Microsoft Exchange, Active Directory, Switches, VPN, Firewalls
Education
Heald College 1987 — 1989
A.A.S., Computer Applications Programming
Heald Business College
A.A.S, Business Systems and Computer Application Programming
Carousel Industries December 2008 - Present
Keller Williams Realty March 2006 - Present
Towerstream December 2007 - December 2008
DeFelice Realtors March 2004 - March 2006
Cox Communications January 1998 - January 2004
Skills
SEO, Direct Sales, Solution Selling, Cold Calling, Selling, Salesforce.com, Sales Management, Sales, Managed Services, Management, Account Management, Unified Communications, Telecommunications, Networking, VoIP
Education
Hofstra University 1992 — 1996
Bachelor, Business Management; Communications and Pre-Law
Hofstra University 1992 — 1996
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Cox Communications January 2015 - Present
Cox Communications 2012 - 2014
Cox Communications 2010 - 2012
Cox Communications 2008 - 2010
Cox Communications 2006 - 2008
Cox Communications 2003 - 2005
Cox Communications 2002 - 2003
Cox Communications 2001 - 2002
Cox Communications 2000 - 2001
Cox Communications 1999 - 2000
Skills
Telecommunications, Product Marketing, Customer Retention, Competitive Analysis, Marketing Strategy, Product Management, Strategic Partnerships, Management, Cross-functional Team..., Marketing Communications, Direct Marketing, Integrated Marketing, Marketing, Sales, Strategy, Business Development, Direct Sales, Customer Experience, Lead Generation, Digital Marketing, Strategic Planning, Sales Management, Leadership
Education
Regent University 1998 — 2000
MBA
Old Dominion University 1990 — 1994
B.S. Business Administration
Harvard Business School Executive Education
Harvard Business School Executive Education
Cox Communications July 2015 - Present
Cox Communications June 2014 - July 2015
INSIGHT2PROFIT March 2013 - June 2014
FICO April 2012 - January 2013
The Home Depot October 2010 - April 2012
The Home Depot July 2009 - October 2010
The Home Depot June 2007 - July 2009
West Marine August 2008 - December 2008
United Parcel Service (UPS) July 2006 - June 2007
BlueLinx Corporation June 2005 - July 2006
Education
Georgia Institute of Technology - Scheller College of Business 2007 — 2010
MBA
Haslam College of Business at the University of Tennessee 1999 — 2003
Bachelor of Science in Business Administration
Cox Communications December 2012 - Present
Cbeyond November 2010 - December 2012
Contractual Basis July 2007 - December 2010
AIMCO April 2009 - October 2010
Skills
Marketing, Salesforce.com, Market Research, Customer Satisfaction, Management, Direct Sales, Customer Service, Cold Calling, Sales, Networking, New Business Development, Solution Selling, Microsoft Office, Microsoft Excel, Selling, Sales Process, Social Media, Public Speaking, VoIP, Account Management, Contract Negotiation, Cloud Computing, Negotiation, Lead Generation, SaaS, Computer Science, Computer Network..., Telecommunications, Business Development, Team Management
Education
Howard University 2004 — 2008
Chemistry/ Political Science
PGCC 2014 — 2015
CCNA, Computer Systems Networking and Telecommunications
AT&T Mobility September 2012 - Present
Cox Communications April 2012 - May 2012
AT&T Mobility January 2010 - September 2011
AT&T Mobility March 2009 - December 2009
AT&T Mobility February 2007 - September 2008
Cox Communications 2001 - 2006
Qwest Communications May 1999 - May 2000
Skills
Project Management, Network Design, Telecommunications, Technical Support, Wireless, LTE, Wireless Data..., ATM to IP Conversions, 3G, 4G, CDMA, Ethernet, GSM, VoIP, Integration, SDH, Wireless Networking, IP, Networking, Microwave, Network Engineering, Cellular Communications, T1, UMTS, Network Optimization, Granite, Alcatel-Lucent Equipment, WPS, RNC, MSN, NodeB, IP Networking, RF, Provisioning, Optical Fiber, Cisco Technologies, ATM networks, Frame Relay, Testing, Computer Network..., MPLS, Troubleshooting
Education
Indiana State University - Scott College of Business 1992 — 1996
BS, Business Management
Eagle Life / Meridian Magazine November 2007 - Present
The Buckle August 2006 - November 2007
Touchstone Television June 2005 - May 2006
Cox Communications March 2001 - November 2003
Education
Hawaii Pacific University 2000 — 2004
BA, Visual Communication and writing
OnMedia June 2014 - Present
CenturyLink Business October 1997 - June 2014
Lamar Advertising Company 1992 - 1994
Cox Communications 1987 - 1991
Skills
Consulting, Marketing Strategy, Advertising, Advertising Research, Business Development, Data Analysis, Christian Ethics, Hosting, Community Development, Youth Programs, Youth Mentoring, Hosted Services, Cloud Applications, Co-location, SIP Trunking
Education
Huntingdon College 1980 — 1983
Bachelor's Degree
Catholic High School 1976 — 1979
Who's Who
Cox Communications April 2015 - Present
Leadership for Telecom Internet Product Management Greater Atlanta Area 2013 - Present
Nexius September 2013 - April 2015
Huawei May 2011 - April 2013
Nortel Networks October 2000 - May 2010
Nortel Networks February 2000 - October 2000
Nortel Networks January 1998 - February 2000
Nortel Networks Technology (formerly BNR) May 1996 - January 1998
Nortel Networks Technology (formerly BNR) May 1994 - May 1996
Nortel Networks Technology (formerly BNR) June 1993 - May 1994
Skills
SIP, IP, Telecommunications, VoIP, Product Management, FCAPS, 3GPP, NGN, IMS, OSS, BSS, Unified Communications, Product Marketing, PacketCable, VoLTE, CaaS, SaaS, Web 2.0, Cloud Computing, Business Services, GSM, 3G, CRM, Wireless, TMForum architectural..., API exposure to..., Business Case / ROI..., Converged Services, Pre-sales, SS7, Switches, ATM networks, Provisioning, Telephony, Mobile Applications, VAS, Mobile Communications, IPTV
Education
North Carolina State University
Master of Science (M.S.), Electrical & Computer Engineering
Indian Institute of Technology, Bombay
Bachelor of Technology (B.Tech.), Electrical Engineering
Cox Communications May 2014 - Present
Cox Communications August 2012 - Present
Konica Minolta Business Solutions U.S.A., Inc. October 2011 - August 2012
MetLife April 2009 - May 2011
MetLife September 2006 - April 2009
MetLife September 2001 - September 2006
Skills
Customer Experience, Call Center, Customer Retention, Voice of the Customer, Customer Satisfaction, Brand Loyalty, Workforce Management, Process Improvement, Insurance, Customer Service, Cross-functional Team..., Direct Sales, Contact Centers, Team Building, Account Management, Forecasting, Sales, Project Planning, Vendor Management, Call Centers
Education
Harvard Business School 2006 — 2007
Leadership Development Program, Business Acumen
RHODE ISLAND COLLEGE 1987 — 1990
English
Saints John and Paul
Saints John and Paul
SnoBar Cocktails Of The Carolinas' February 2015 - Present
iHeartMedia September 2014 - Present
Apex Broadcasting December 2012 - Present
Cumulus Broadcasting December 2011 - December 2012
Hartmqn Arena September 2009 - April 2012
Clear Channel Radio February 2007 - October 2011
Clear Channel Radio January 2006 - February 2007
Cox Communications November 2003 - December 2005
Clear Channel Communications May 2003 - November 2003
CBS Radio October 2002 - May 2003
Education
Indiana University Bloomington
Bachelor of Arts (BA), Communication and Media Studies
Fund for the Arts: Louisville Master Chorale August 2013 - Present
Humana, Inc. March 2013 - Present
Humana, Inc. August 2006 - March 2013
Cox Communications September 2001 - May 2006
U.S. Army Reserve June 1994 - June 2002
Skills
Adult Education, Conflict Resolution, Change Management, ADDIE, Action Learning, Strategic Leadership, Strategic Thinking, Building High..., Positive Inquiry, Coaching, Written & Oral..., Workshop Facilitation, Meeting Facilitation, Neuroscience and..., Choice Architecture, Leadership, Blended Learning, Employee Benefits, Leadership Development, Onboarding, Organizational..., Training, High Performance Teams, Learning Management, Needs Analysis, Instructional Design, Business Analysis, Training Delivery, Staff Development, Program Management, Career Development, Human Resources
Education
Webster University 2010 — 2013
Master of Arts (MA), Leadeship Management and HR Development, 4.0
University of Louisville 1996 — 1999
BS, CIS
Indiana University Bloomington 1993 — 1994
Music Education
Defender Direct October 2014 - Present
Defender Direct November 2011 - October 2014
Comcast March 2008 - August 2011
Insight Communications January 2005 - March 2008
Insight Communications (Formerly, Cox Communications) July 1996 - January 2005
Cox Communications December 1993 - July 1996
Cox Communications March 1991 - December 1993
Skills
Telecommunications, Strategy, Product Marketing, Cross-functional Team..., Marketing, Project Planning, Call Centers, Competitive Analysis, Marketing Strategy, Leadership, Strategic Partnerships, Management, Direct Sales, Creative Direction, Project Management, Advertising, Analysis, Customer Satisfaction, Marketing Communications, Customer Retention, Program Management, Public Speaking, Market Planning, Coaching, Brand Management, Strategic Planning, Account Management, Training, Time Management, Customer Experience, Sales, Sales Management, Digital Media, New Business Development, Direct Marketing, Sales Operations, Direct Mail, Customer Acquisition, Sponsorship
Education
Indiana State University 1986 — 1990
Bachelor of Arts, Communications; Speech Communications
Cox Communications April 2014 - Present
T-Mobile May 2012 - April 2014
Iron Mountain November 2011 - June 2012
HCL Technologies January 2010 - November 2011
SpikeSource Inc September 2007 - December 2009
Textual Analytics Pvt. Ltd December 2004 - August 2007
Deloitte August 2003 - December 2004
Skills
Apache Camel, Spring, Spring Framework, JPA, Hibernate, Cassandra, Agile Methodologies, SOA, REST, SOAP, Web Services, WebLogic, Tomcat, JBoss EAP, Java Enterprise Edition, Java, JSON, SoapUI, Enterprise Architecture, Core Java, JDBC, Solution Architecture, XML, Maven2, PL/SQL, AJAX, Spring Roo, Solr, Apache Tiles, Spring MVC, Solrj, WSDL, Maven, Ant, Axis2, Mockito, Git, Gradle
Education
Indian Institute of Technology, Bombay 1998 — 2003
Dual Degree (B.Tech + M.Tech), Chemical Engineering
Turner Broadcasting 2010 - 2014
Cox Communications February 1994 - March 2010
Southwire Company January 1993 - December 1993
Skills
Corporate Communications, Public Relations, Crisis Communications, Media Relations, Internal Communications, Strategic Communications, Speech Writing, Corporate Social..., Executive-level..., Public Affairs, Executive Communications, Public Policy..., Social Media..., New Media, Integrated Marketing, Publicity, Marketing Communications, Broadcast, Communication Training, Digital Media, Editing, Television, Social Media, Press Releases, Content Development, Social Media Marketing
Education
Indiana University Bloomington 1988 — 1992
Bachelor of Arts, Journalism and Political Science
Indiana University Bloomington 1988 — 1992
BA Journalism & Political Science, Journalism
Strategic Marketing, SM July 2015 - Present
CoStar Group August 2013 - July 2015
TelePacific Communications August 2012 - August 2013
Time Warner Cable Business Class November 2011 - August 2012
Cox Communications September 2009 - April 2011
SCAN Health Plan September 2006 - March 2008
Sprint Nextel February 2004 - August 2006
Skills
CA Life & Health..., CA Real Estate License, Sales, Solution Selling, Sales Process, Cold Calling, Direct Sales, Salesforce.com, Customer Retention, Selling, Account Management, Sales Presentations, Sales Management
Education
Indiana State University
B.S., Criminology
Cox Communications April 2012 - March 2015
Cox Communications March 2007 - April 2012
KitUSA October 2002 - March 2007
Newton city/county airport October 2000 - August 2002
Skills
Windows 7, Laptops, Microsoft Exchange, Customer Service, Remote Desktop, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Leadership, Outlook, Windows, Training, Java, English, Research, Technical Support, Active Directory, Mobile Devices, Troubleshooting, Customer Support, Networking, Computer Hardware, Windows Server, Routing, Operating Systems, Call Centers, Team Leadership, Process Improvement, Management, Dell Computers, Dell Workstations, Software Installation, Windows XP, Avaya IP Telephony, Cisco VoIP, Desktop Application..., Telecommunications, Vendor Management, Team Building, VoIP, Servers, Blackberry Enterprise...
Education
Hesston College 2000 — 2001
Airline/Commercial/Professional Pilot and Flight Crew
Kansas State University 1998 — 2000
Computer and Information Sciences, General
Labette Community College 1994 — 1996
General Studies
The MENTOR Network February 2006 - Present
Cox Communications September 1999 - February 2006
Skills
Personnel Management, Project Management, Telecommunications, Problem Resolution, Customer Service, Client Needs Assessment, Vendor Relations, Cost Management, Procurement, Inventory Control, Help Desk Support, Computer Support, Procedural Documentation, Training, Technical Support, SharePoint, Technology Needs..., Disaster Recovery, Vendor Management, Access, Servers, Leadership, DNS, VMware, Troubleshooting, Software Documentation, Analysis, VoIP, Hardware, IT Management, System Administration, Visio, Active Directory, Security, Data Center, VPN, Integration, Networking, Network Administration, Problem Solving
Education
University of Phoenix 2001 — 2003
Bachelor of Science (BS), Business Management
Indiana State University 1979 — 1982
Political Science and Urban Planning
Englewood High School
WWBT/NBC12 Raycom Media October 2013 - Present
WTVM News Leader 9 May 2010 - October 2013
WHUT-TV, Howard University Television Washington, DC August 2006 - May 2010
CNN June 2009 - August 2009
WHAG TV June 2009 - August 2009
Cox Communications January 2009 - May 2009
WRC-TV NBC 4- Washington DC June 2008 - August 2008
Media General September 2005 - August 2006
Skills
Television, Camera, Producing, ENPS, Final Cut Pro, Avid, Audacity, Broadcast Journalism, Blogging, Video Production, Editing, Journalism, Storytelling, Video Editing, Broadcast, Facebook, Videography, Social Media, Radio Broadcasting, Social Networking, Breaking News, Multimedia, News Writing
Education
Howard University 2006 — 2010
BA, Broadcast Journalism
Columbus High Liberal Arts Magnet 2002 — 2006
High School Diploma, Liberal Arts
Aon Risk Solutions October 2015 - Present
Cox Communications December 2014 - September 2015
Cox Communications January 2012 - December 2014
Clear Harbor April 2011 - November 2011
Convergent Resources, Inc. July 2009 - April 2011
ACS April 2007 - June 2008
HCFS July 2006 - April 2007
State of Indiana March 2005 - July 2006
South Bend Community Schools September 2001 - February 2005
Skills
Call Center, Outlook, Call Center Development, Customer Service, Workforce Management, Customer Satisfaction, Microsoft Excel, Analysis, Operations Management, Process Improvement, Training, Vendor Management, Microsoft Word, Data Entry, Outsourcing, PowerPoint, Customer Retention, Call Centers, Program Management, Troubleshooting, Process Scheduler, Avaya, Leadership, Technical Support, Customer Experience, Quality Assurance, Avaya Technologies
Education
Holy Cross College 1996 — 1999
Associate's Degree, Liberal Arts
Holy Cross College
TABLEFORCE December 2013 - Present
APPLE November 2012 - June 2013
and more including April 2010 - July 2012
COX 2001 - 2009
Cox Communications January 2001 - January 2004
Relera Internet Solutions & Data Centers January 2000 - January 2001
2nd Century Communications January 2000 - December 2000
Various Leadership and Business Development Roles November 1990 - January 2000
Skills
Negotiation, Business Development, Strategy, Leadership
Education
Michigan State University
B.S., Business Psychology
Harvard University
Certification in Negotiation
University of Notre Dame
Certification in Negotiation
University of Pennsylvania - The Wharton School
Global Business Trend Analysis
Stanford University Graduate School of Business
Certification in Negotiation
The University of Texas at Austin
Foriegn Language - French
University of Nevada-Las Vegas
Post graduate studies toward MBA
University of Phoenix
Post graduate studies towards MBA
University of Michigan
University of California, Irvine
Cox Business March 2012 - Present
Cox Communications June 2006 - March 2012
Education
Idaho State University 1996 — 1998
Associates of Applied Science, Drafting and Design Technology/Technician, General
FreeWheel April 2015 - Present
nStreams Technologies May 2014 - April 2015
Comcast Cable September 2011 - March 2013
Crescent Solutions August 2009 - December 2010
Cox Communications March 2006 - January 2009
ActiveVideo May 2005 - July 2005
Spirent Communications December 2000 - May 2005
Cisco Systems December 1998 - December 2000
Altera July 1995 - December 1998
IDT - Integrated Device Technology, Inc. May 1988 - July 1995
Skills
VOD, Telecommunications, Video, IPTV, Interactive TV, IP Networking, Project Management, Cisco IOS, RF systems, Semiconductor Industry, Software Quality..., Real Estate, Routing, Billing Systems, System Deployment, Cisco Technologies, Set Top Box, Switches, Ethernet, Wireless, IP, Broadband, MPEG2, SNMP, Troubleshooting, Testing, Routers, MPLS, BGP
Education
Heald College-Hayward 1986 — 1989
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Cox Communications July 2015 - Present
Cox Communications May 2015 - July 2015
Cox Communications January 2015 - May 2015
Cox Communications August 2014 - December 2014
Cox Communications May 2014 - August 2014
Cox Communications January 2014 - May 2014
Skills
Project Management, Leadership, Business Analysis, Process Improvement, Team Leadership, Management, Customer Service, Microsoft Office, SharePoint, Program Management
Education
Kennesaw State University - Michael J. Coles College of Business 2012 — 2015
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Horry-Georgetown Technical College 2005 — 2008
Associate of Arts (A.A.), Accounting
Cox Communications September 2014 - Present
In between jobs May 2014 - Present
Leighton Contractors March 2014 - May 2014
Leighton Contractors January 2014 - February 2014
Leighton Contractors July 2013 - October 2013
Leighton Contractors May 2013 - June 2013
Skills
Pipelines, Piping, Project Engineering, Steel Structures, Metal Fabrication, Engineering, Engineering Design, Welding, Factory, Construction, Hydraulics, AutoCAD, Materials
Education
Hutchinson Community College 2003 — 2004
CBS News- 48 Hours January 2014 - Present
CBS News August 2012 - January 2014
Patch.com June 2012 - August 2012
MEDIA CONNECT January 2012 - May 2012
Hofstra University June 2010 - May 2012
88.7FM WRHU 2011 - January 2012
Patch.com July 2010 - August 2011
Emmis Communications 2011 - 2011
Richner Communications 2010 - 2011
Cox Communications 2010 - 2010
Education
Hofstra University 2008 — 2012
BA, Public Relations
Ryders Health Management January 2007 - Present
Connecticut Post January 2002 - January 2007
Connecticut Post March 1998 - January 2002
Cox Communications September 1991 - February 1999
Connecticut Post February 1995 - March 1998
Connecticut Post May 1993 - February 1995
Connecticut Post May 1992 - May 1993
CRN, International October 1991 - March 1992
WMVY, Martha's Vineyard, Massachusetts April 1991 - September 1991
WVAY, West Dover, Vermont May 1989 - January 1991
Skills
Financial Analysis, Finance, Sarbanes-Oxley Act, GAAP, Balance, Sales Tax, Balance Sheet, Financial Forecasting, Petty Cash, Bank Reconciliation, QuickBooks, Spreadsheets, Financial Statements, Accounts Payable, Financial Accounting, Healthcare Industry, Expenses, Depreciation, PeopleSoft, JD Edwards, US GAAP, Accounting Applications, Managerial Finance, Financial Reporting, Account Reconciliation, Accounting, Microsoft Excel, Budgets, Analysis, Accruals, Customer Service, Management
Education
Southern Connecticut State University 2012 — 2014
Bachelor of Science (B.S.), Business Administration, Accounting, 3.75 GPA - Magna Cum Laude
Southern Connecticut State University 1999 — 2002
Bachelor of Science (B.S.), Business Administration, Management and Operations, 3.9 GPA - Summa Cum Laude
Housatonic Community College 1997 — 1999
Associate of Science (A.S.), Business Administration - Management
MacCormac College, Chicago, IL 1985 — 1986
Accounting
Amundsen High School, Chicago, IL 1983 — 1985
General High School diploma
Masuk High School, Monroe, CT 1982 — 1983
Amundsen High School, Chicago, IL 1981 — 1982
University of Phoenix January 2015 - Present
Cox Communications October 2014 - January 2015
City of Phoenix October 2013 - December 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access, Troubleshooting, Data Entry, Software Documentation, System Administration, Windows, Process Improvement, Analysis, Databases, SQL, Customer Service, Leadership, Sales, Teamwork, Training
Education
Horry-Georgetown Technical College 2011 — 2013
Computer Programming, Specific Applications
Yard by bedard January 2011 - Present
Cox communications January 1988 - September 2002
Education
Harvard University
Bachelor of Arts (B.A.), Economics
Cox Communications April 2015 - Present
Public Health Management November 2014 - March 2015
SafetyChain Software September 2010 - October 2014
Alliance One June 2006 - August 2010
bwin.party digital entertainment August 2004 - May 2006
ICIT Software Private Limited September 2001 - May 2004
E-Connect India August 2000 - September 2001
BPL Innovision Business Group April 2000 - July 2000
Skills
Program Management, Software Project..., Business Analysis, Business Intelligence, SDLC, Cloud Computing, Requirements Analysis, Integration, Team Management, Software Development, Scrum, SaaS, Agile Project Management, PMP, Pre-sales, IT Strategy, E-commerce, Windows Azure, MIS, SOA, Process Management, Product Management, Web Services, CMMI, Web Applications, Team Leadership, .NET, Web 2.0, Mobile Applications, Business Analytics, Casino, Quality Assurance, Database Design, Systems Analysis, ISO 27001, Core Java, Online Gaming, Process Modeling, Software Product..., Agile, Bingo, Portals, Consultancy, Business Management, Deployment, Web Project Management, Agile Methodologies, Consulting
Education
Project Management Institute (PMI) 2009 — 2010
Project Management Professional (PMP), Project Management
IBS Hyderabad 1999 — 2001
Master of Business Administration (MBA), IT & Finance
University of Madras 1996 — 1999
Bachelor of Commerce, Commerce & Finance
Ochsner Health System May 2012 - Present
St. Elizabeth Physicians July 2014 - Present
Ochsner Health System. May 2012 - July 2014
Cox Communications November 2006 - May 2012
Skills
Nursing, Hospitals, Cpr Certified, AAMA Member
Education
Herzing University-Kenner 2013 — 2014
Associate's degree, Certified Medical/Clinical Assistant
Reach Media Inc 2010 - Present
Cox Communications 2004 - 2010
Walt Disney World 1997 - 2004
Allbritton Communications Company 1996 - 1997
BET Networks (a subsidiary of Viacom Inc.) 1990 - 1996
Skills
Journalism, Broadcast Television, Radio Host, Media Relations, Public Relations, Public Speaking, Corporate Promotions, Corporate Events, Marketing Communications, Social Networking, Social Media Marketing, Social Media, Marketing, Broadcast, Video, Entertainment, Editing, Multimedia, Video Production, Television
Education
Howard University
Master of Arts (M.A.), Human Communication
University of Maryland College Park
Bachelor of Science (B.S.), Journalism - News Editorial
Keller Williams Realty Metro Atlanta 2012 - Present
Cox Communications May 2005 - March 2006
Clarent Corporation February 2000 - July 2001
Pulsecom July 1998 - February 2000
ANS Communications an America Online Company July 1997 - July 1998
Turner Broadcasting April 1995 - February 1997
Telenet February 1990 - March 1995
US Navy 1979 - 1992
Intelligent Electronics February 1989 - February 1990
SatoTravel March 1988 - February 1989
Skills
Networking, Real Estate, Listings, Sellers, Short Sales, Buyers, VoIP, Telecommunications, First Time Home Buyers, Foreclosures, Relocation, WAN, Sales
Education
Kennedy Western University 2001 — 2002
B.S., Management Information Systems
Hawaii Pacific University 1986 — 1987
A.S., Computer Information Technologies
Veterans Affairs, Veterans Health Administration 2015 - Present
US Army June 2010 - Present
KOAA-TV October 2014 - 2015
KTSM/KDBC/KVEO October 2012 - October 2014
US Army February 2011 - October 2012
US Army January 2010 - January 2011
Cox Communications May 2009 - May 2010
Stannard Broadcasting, KVVP, KROK, KUMX - West Central Radio January 2008 - January 2009
Gatehouse Media, Beauregard Daily News January 2008 - January 2009
Raycom Media/Pappas Telecasting – KSLA, WTOC, NTV June 2000 - December 2005
Skills
Press Releases, Editing, Video, Social Media, Storytelling, New Media, Event Management, Multimedia, Proofreading, Editorial, Radio, Speech Writing, Government, Broadcast Journalism, Analysis, Media Production, Radio Broadcasting, Breaking News, Leadership, Security Clearance, Army, Microsoft Office, Microsoft Word, Customer Service, Public Relations, Social Networking, Event Planning, Military Experience, Public Speaking, Research, Television News...
Education
Hastings College
Cbeyond - now a Birch Company November 2012 - December 2013
Cox Communications October 2008 - October 2011
AT&T June 2000 - September 2008
United States Air Force May 1993 - June 2000
Skills
BGP, OSPF, Cisco IOS, Cisco Technologies, Network Engineering, Juniper, JUNOS, Switches, CMTS, Routers, TACACS+, MPLS Networking, L2TP, Alcatel, EFM, Switching, ADSL, Metro Ethernet, Cisco Routers, Juniper Switches, Juniper Technologies, JNCIP, Core Network, Networking, MPLS
Education
Illinois State University
Prarie State Colle
AT&T November 2013 - Present
Cox Communications October 2011 - November 2013
Cox Communications April 2010 - October 2011
DA Productionz September 2006 - April 2010
TeleTech October 2005 - October 2006
Skills
Technical Support, Troubleshooting, VoIP, Routers, Servers, Computer Hardware, TCP/IP, IP, Networking, Cabling, Wireless Networking, Telecommunications, Active Directory, Broadband, Windows 7, Windows Server, Wireless, Windows XP, Management, Customer Service, Training, Call Centers, Software Installation, Switches, Sales, Microsoft Office, FCC License, Data Entry, Wireless Routers, Wireless Access, Wireless Communications...
Education
University of Phoenix-San Diego Campus 2010 — 2012
Bachelor of Science (BS), Business Administration and Management, General, 3.5 GPA
Heald College-Stockton 2001 — 2002
Associate of Science (AS), Networking Technology, 3.0 GPA
Exercise Hotline September 2013 - Present
Cherry Investing September 2013 - Present
DeliverSF March 2012 - Present
Surf HNL (formerly Girls Who Surf) October 2010 - Present
Task Rabbit September 2011 - June 2014
Girls Who Surf (now Surf HNL) April 2005 - August 2012
2003-2004Hawaii Nautical / Cole Academy February 2003 - June 2004
Cox Communications June 1999 - August 1999
Skills
Networking, Management, Start-ups, Training, CRM, Leadership, E-commerce, Entrepreneurship, Marketing Management, Small Business, Sales, Social Media Marketing, Strategic Partnerships, Strategy
Education
Harvard College 1998 — 2002
BA, Economics
Stanford continuing Ed
Chattahoochee High
Harvard University
Harvard University
Sloan school of management, Massachusetts Institute of Technology, Cross registration
NiSource October 2013 - Present
Deloitte & Touche September 2006 - October 2013
Cox Communications June 2004 - August 2004
Skills
US GAAP, Auditing, Accounting, Internal Controls, SEC filings, Sarbanes-Oxley Act, External Audit, GAAP, CPA, Financial Accounting, Financial Reporting, Big 4, IFRS, Assurance, Sarbanes-Oxley
Education
Indiana University Bloomington 2004 — 2006
MBA, Accounting
Indiana University Bloomington 2001 — 2004
BS, Accounting
Self Employed June 2012 - Present
Cox Communications March 2012 - June 2012
Blue Sky Cafe August 2011 - January 2012
Hollins University 2010 - 2012
Hollins University August 2010 - May 2011
Hollins University February 2010 - May 2011
Hollins University August 2007 - August 2009
Skills
Creative Skills: Four..., Computer Skills: ..., Language Skills: ..., Editing, Social Media, Photoshop, Final Cut Pro, Microsoft Office, Video Production, Video, Broadcast, Video Editing, Advertising, Public Speaking, Social Media Marketing, Event Planning, Facebook, Social Networking, Digital Media, Customer Service, New Media, Film, Media Relations, Marketing Strategy, Adobe Creative Suite, After Effects, HTML, Premiere, Project Management, Sound, Multimedia, Documentaries, Television
Education
Hollins University 2007 — 2011
Bachelor of Arts (B.A.), Film/Cinema/Video Studies
Cox Communications October 2012 - Present
Cox Communications November 2013 - August 2014
Cox Communications February 2011 - November 2012
Cox Communications February 2010 - February 2011
Cox Communications April 2005 - February 2010
Wachovia September 2003 - March 2005
Wachovia, A Wells Fargo Company February 2003 - September 2003
First Union National Bank April 1998 - February 2003
Skills
Sales Management, Direct Sales, Customer Service, Budgeting, Consultative Selling, Coaching, Contract Negotiations, Sales Process, Telecommunications, Performance Management, Sales Support, Contract Negotiation, Management, Marketing Strategy, Sales, Customer Satisfaction, Selling, Cross-functional Team..., Vendor Management, Budgets, Sales Operations, Leadership, Team Building, Cold Calling, New Business Development, Forecasting, VoIP, B2B, Solution Selling, Product Marketing, Negotiation, Customer Experience, Customer Retention, Team Leadership, Strategic Planning, Strategy, CRM, Salesforce.com, Marketing, Insurance, Product Management, Advertising, Account Management, Strategic Partnerships, Business Development, Retail, Process Improvement, Recruiting, Competitive Analysis, Training
Education
Hollins University 2000 — 2004
MALS, Psychology, Incomplete
Radford University 1994 — 1998
BS, Psychology
Cox Communications August 2013 - Present
Cricket Communications December 2011 - December 2012
G. Hinchcliff & Associates, LLC April 2011 - December 2011
Aflac November 2008 - December 2010
Denver Health March 2009 - April 2010
Spring Ridge Park Assisted Living (Alzheimer's/Dementia) January 2009 - June 2009
The Denver Hospice April 2007 - May 2008
Sprint September 2003 - July 2007
Skills
Sales, New Business Development, Leadership Development, Coaching, Public Speaking, Strategic Planning, Healthcare, Team Building, Customer Service, Marketing, Customer Retention, Organizational..., Account Management, Staff Development, Leadership, Public Relations, Management, Process Improvement, Recruiting, Sales Operations, Cross-functional Team..., Team Leadership, Business Development, Marketing Strategy, Human Resources, Budgets, Performance Management, Sales Process, Retail, Analysis, Solution Selling
Education
Howard University 1994 — 1997
B.S.
Southern Illinois University, Carbondale 2001 — 2002
Certificate, MEDPREP
Saint Louis University School of Medicine 1999 — 2000
Cerfiticate
Iconic Adventures April 2011 - Present
Backroads November 2006 - April 2011
Backroads January 2008 - December 2008
Backroads April 2002 - December 2007
Cox Communications August 2001 - April 2002
Idapta January 2000 - August 2001
Answerthink January 1999 - January 2000
Answerthink 1999 - 2000
Aperum 1997 - 1999
FogDog Sports 1996 - 1997
Skills
Business Development, Relationship Management, Business, Executive Management, Event Management, Tourism, Leadership, Sales, Management, Marketing, Public Speaking, Tour Operators, Adventure Travel, Public Relations, Product Management, Program Management, Leisure Travel, Travel Management, Sustainable Tourism, Travel Planning
Education
Indiana University Bloomington 1989 — 1993
Bachelor of Arts, Public Affairs
Apex Broadcasting March 2012 - Present
Morris Visitor Publications September 2010 - January 2012
Spark! Charleston January 2010 - December 2011
Discover Our Town August 2008 - March 2009
Hill Partners, Inc. 2007 - 2008
Cox Communications 2005 - 2007
Time Warner Cable Media Sales 2001 - 2005
CBS Radio 1999 - 2001
RREEF 1997 - 1999
Skills
Direct Marketing, New Business Development, Advertising, Public Relations, Marketing, Social Media Marketing, Strategy, Entrepreneurship, Radio, Online Advertising, Advertising Sales, Social Networking, CRM, Leadership, Sales, Start-ups, Sales Management, Training, Cold Calling, Strategic Planning, Negotiation, Digital Media
Education
University of North Carolina at Chapel Hill 1992 — 1994
BA, Communications
Hollins University 1990 — 1992
Page High School
MediaCom December 2014 - Present
MediaVest October 2013 - December 2014
UM WW June 2010 - October 2013
GroupM September 2007 - May 2010
Cox Communications January 2006 - September 2007
Skills
Marketing Strategy, Digital Media..., Media Buying, Thinking Outside The Box, Radio Promotions, Media TV, Highly resourceful, Team-oriented, Systematic Approach, Tapscan, Arbitron, Donovan, MediaBank, Nielsen Data, Microsoft Excel, Radio, Media, Advertising, Social Media, Social Media Marketing, Integrated Marketing, Online Advertising, Media Planning, Marketing, Television, Advertising Sales, Digital Marketing, Mobile Marketing, Digital Media
Education
Hofstra University 2003 — 2007
Bachelor of Arts (B.A.), Marketing
Hofstra University 2003 — 2007
Bachelor of Arts (B.A.), Marketing
Cox Communications December 2014 - Present
Cox Communications April 2011 - Present
ESM, Inc July 2006 - March 2011
Southwest Business Systems 2005 - 2006
ADT Security Services July 2001 - March 2005
Connecticut Business Systems September 1997 - July 2001
Johnson Packings 1995 - 1997
Skills
Access Control, Alarms, CCTV, Surveillance, Direct Sales, Risk Assessment, Security Training, Vulnerability Assessment, Team Leadership, Alarm Systems, Integration, Loss Prevention, IP Cameras, Solution Selling, Sales, Intrusion Detection, Account Management, Training, Networking, Sales Presentations, Security Awareness, Selling, Fire Alarm, Security, Sales Process, Leadership, Business Planning, Customer Retention, Salesforce.com
Education
Holyoke Community College 1994 — 1994
Graphic Design
Infosys June 2013 - Present
Cox Communications May 2008 - May 2013
Infosys Technologies - Atlanta May 2005 - May 2008
Infosys Technologies April 2000 - May 2004
Apex Systems 1996 - 2000
Wipro Technologies 1996 - 1996
Tata Elxsi 1992 - 1994
Skills
Product Management, Cloud Computing, Pre-sales, Global Delivery, Telecommunications, Management, Go-to-market Strategy, Product Development, IT Strategy, Sales, Strategic Partnerships, Cross-functional Team..., Competitive Analysis, Software Project..., Product Marketing, Analytics
Education
IIM Bangalore 1994 — 1996
MBA, Management
National Institute of Technology Tiruchirappalli 1988 — 1992
B.E., Computer Science
Madras Christian College 1986 — 1988
HSC
Good Shepherd International School, Ooty 1980 — 1986
ICSE
inCode Consulting April 2013 - Present
Spectrum Bits February 2010 - March 2013
Cox Communications October 2009 - December 2009
LightSquared September 2007 - October 2009
Sprint Nextel June 2006 - September 2007
Sprint Nextel November 2003 - June 2006
IntelliNet Technologies September 1997 - November 2003
Infosys Technologies May 1995 - May 1996
Skills
Mobile Technology, Telecommunications, Wireless, LTE, IT Strategy, IPTV, Business Strategy, OSS/BSS, Video Networking, VOD, Cloud Computing, Vendor Management, VoIP, Cross-functional Team..., Product Management, Strategy, Mobile Devices, 3G, GSM
Education
University of Pennsylvania - The Wharton School 2014 — 2014
Executive Education, Innovation: Strategies and Best Practices
Indian Institute of Technology, Kharagpur
BS, MS, Mathematics
University of Missouri-Rolla
Master of Science (MS), Computer Science
Cox Communications July 2015 - Present
NessGy Consulting June 2015 - Present
Verint October 2012 - May 2015
Candid Global LLC July 2005 - October 2012
Orpine Enterprises LLC September 2000 - June 2005
Alphasoft Services Inc March 1999 - September 2000
Tata Consultancy Services February 1997 - February 1999
Skills
Oracle E-Business Suite, SDLC, Integration, Project Management, Application Lifecycle..., Strategic Planning, Quality Control, Enterprise Software, Process Improvement, Lean Six Sigma, Business IT Alignment, Business Strategy, ERP, Oracle Applications, Business Process, Business Process..., Business Intelligence, Software Project..., Consulting, Management
Education
Georgia Tech Scheller College of Business 2012 — 2014
MBA
Indian Institute of Technology, Bombay 1995 — 1997
Master of Technology
Walchand College of Engineering, Sangli 1992 — 1995
Bachelor of Engineering
Government Polytechnic, Bandra 1989 — 1992
Diploma
International Greetings USA 2015 - Present
Cox Communications 2008 - 2015
Sprint Nextel 2006 - 2007
Siemens 2002 - 2004
Skills
Contract Negotiation, Cross-functional Team..., Process Improvement, Management, Telecommunications, Vendor Management, Supply Chain Management, Negotiation, Purchasing, Leadership, Project Management, Pricing, Software Documentation, Forecasting, Program Management, Logistics, Business Process..., Sales, Supply Chain, Training, Budgets, Sourcing, Procurement, Contract Management, Strategic Sourcing, Business Analysis, Inventory Management, Supply Chain Operations, 3PL, Oracle, Ariba
Education
Howard University
B.S., Mathematics
Howard University
M.A., Economics
Cardlytics, Inc. August 2012 - Present
Cardlytics, Inc. February 2011 - August 2012
Cox Communications August 2010 - February 2011
DIRECTV November 2008 - August 2010
Education
Indiana University Bloomington
Dell Secureworks August 2012 - Present
Hewlett-Packard September 2010 - August 2012
ADP, Alpharetta (Atlanta), GA February 2010 - September 2010
Cox Communications March 2009 - February 2010
AutoTrader.com March 2008 - February 2009
Cingular/AT&T November 2006 - November 2007
Premiere Global Services April 2005 - January 2006
various clients 2000 - 2003
Various projects 1992 - 1999
Skills
SOA, JMS, Java Enterprise Edition, EJB, Web Services, Java, JSF, JBoss Seam, WebSphere MQ, Agile Methodologies, XML, Hibernate, JSP, JBoss Application Server, Spring
Education
Texas A&M University 1988 — 1992
Ph.D (Candidacy), Computer Science
Indian Institute of Technology, Delhi 1985 — 1987
M.Tech, Computer Science
Indian Institute of Technology, Delhi 1980 — 1985
B.Tech, Textile Engineering/Technology
Cox Media Director of Client StrategyCox MediaDecember 2009 - Present
Cox Communications 1996 - Present
Skills
Advertising, Media Buying, Marketing Communications, Marketing, Media Planning, Integrated Marketing, Advertising Sales, Digital Marketing, Strategy, Direct Marketing, Digital Media, Online Advertising, Marketing Strategy, SEM, Market Planning, Social Media, Social Media Marketing, Sales Management, Marketing Research, Strategic Partnerships, B2B Marketing, Interactive Marketing, Digital Strategy, Competitive Analysis, Mobile Marketing, Market Research, Account Management, New Media, Strategic Planning, Lead Generation, Email Marketing
Education
St Johns University 1993 — 1996
MBA, Marketing
Hofstra University
Cox Communications May 2014 - Present
Rogers & Bussey, Inc January 1995 - Present
RBI Investments, LLC January 2004 - Present
AT&T Global Services July 2013 - May 2014
CTS June 2011 - July 2013
CH2MHill November 2006 - June 2011
Skills
Solution Architecture, Budgets, Management, Enterprise Software, Cost Control, Scope Management, Business Analysis, Project Estimation, Project Control, Enterprise Architecture, Oracle, Software Project..., PMP, XML, IT Management, PMI, Databases, SQL, Information Technology, ITIL, SDLC, Architecture, Cloud Computing, .NET, Requirements Analysis, Web Services, Project Management, Strategic Planning, Program Management
Education
Howard University
Bachelor's of Science, Mathematics and Computer Science
Southwest High School
SAS December 2013 - Present
inVentiv Health Clinical January 2008 - December 2013
Cox Communications April 2004 - December 2005
Atlantic.Net 2002 - 2004
Midland Credit Management 1999 - 2002
Skills
Deferred Compensation, HRIS, Talent Management, Employee Relations, Performance Management, HR Consulting, Succession Planning, HR Policies, Employee Engagement, Talent Acquisition, Human Resources, Employee Benefits, Organizational..., Change Management, Recruiting, Management, Policy, Personnel Management
Education
Indiana University Bloomington
Bachelor of Arts (B.A.), Sociology
University of California, San Diego
Certification, Human Resources Management
WAMS, Inc April 2015 - Present
Fidelity National Information Services April 2014 - April 2015
Fidelity National Information Services (Aquired ProNet Solutions 10/2012) March 2011 - April 2014
inhouseIT February 2007 - March 2011
Cox Communications December 2005 - January 2007
Provision Ministry Group September 2002 - June 2005
Skills
Active Directory, DNS, DHCP, Group Policy, Windows, Mac OS X, Linux, Networking, Purchasing, RADIUS, Windows Server, System Administration, Backup Exec, VMware ESX, Servers, Citrix, Microsoft Exchange, FalconStor, Cisco Technologies, ShoreTel, Windows 7, Technical Support, Operating Systems, VMware, Disaster Recovery, IT Management, Information Technology, Virtualization
Education
California State University of Fullerton 2005 — 2009
Bachelor of Arts, Business Administration; Entrepreneurship
Hope International University 2002 — 2005
Business
Cox Communications August 2014 - Present
Cox Communications 2012 - July 2014
Cox Communications December 2010 - October 2012
Cox Communications March 2008 - November 2010
Cox Communications October 2002 - March 2008
Cox Communications January 2002 - September 2002
Ztango 2000 - 2001
Sprint January 1999 - January 2000
Skills
Project Management, Telecommunications, Vendor Management, Cross-functional Team..., Process Improvement, Call Center, Program Management, Business Analysis, Integration, Visio, PMP, MS Project, Change Management, PMO, Business Process..., Call Centers, Leadership, Management, Project Planning, Analysis, Wireless, Training, SDLC, Product Development, Project Portfolio..., Business Process, User Acceptance Testing, Software Project..., SharePoint, Customer Experience, Technical Support, IT Management, Software Documentation, Requirements Analysis, Business Requirements, Team Leadership, Project Delivery, Troubleshooting, Team Building, Requirements Gathering, Enterprise Software, Testing, Outsourcing, System Deployment, Networking, Risk Management
Education
Project Management Institute 2009 — 2009
PMP certification, Project management
Howard University
B.S, Physiology
University of Maryland University College
M.S, Technology Management
Sonora Quest Laboratories/ Laboratory Sciences of Arizona April 2014 - Present
Paradise Valley Community College 2011 - December 2013
That Off-Site Meeting, LLC 2011 - December 2013
Cox Communications 1999 - 2011
Cox Communications 2004 - 2005
Marriott International 1998 - 1999
Illinois State University 1991 - 1998
Skills
Talent Management, Coaching, Leadership Development, Training, Staff Development, Team Building, 360 Feedback, Career Development, Human Resources, Instructional Design, Leadership, Onboarding, Organizational..., Performance Management, Project Management, Teaching, Workshop Facilitation, Executive Coaching, Organizational..., Succession Planning
Education
Illinois State University 1989 — 1997
MA, BA, Sociology, Spanish
DeVry Education Group December 2014 - Present
Chamberlian College of Nursing April 2009 - December 2014
DeVry University September 2008 - March 2009
Cox Communications June 2007 - June 2008
Cox Communications January 2006 - July 2007
Cox Communications May 2005 - January 2006
Cox Communications October 2003 - May 2005
Skills
Public Speaking, Process Improvement, Project Management, Leadership, Strategic Planning, Coaching, Team Building, Customer Service, Microsoft Office, Budgets, Training, Management, Team Leadership, Research, Visio, Microsoft Excel, Leadership Development, Recruiting, Staff Development, Vendor Management, Time Management, Teamwork, Data Analysis, System Administration, Program Management, Healthcare, Analysis, Access, Software Documentation, Employee Relations, Change Management, Human Resources, Organizational...
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master's degree, Human Resource Management
DeVry University 2008 — 2014
B.S. in Technical Management, Project Management
Houghton College 1991 — 1994
Business Law & Communications
Cox Communications September 2009 - Present
Cox Media June 2001 - September 2009
Cox Communications June 2001 - September 2009
Skills
IPTV, Telecommunications, Broadcast Television, Broadcast, Video, Troubleshooting, Network Design, Cisco IOS, Project Management, Team Leadership, Broadband, Microsoft Office
Education
Hofstra University 1989 — 1993
BA, Communications
University of Washington November 2013 - Present
Freelance information design August 2006 - Present
Nancy L. Eckert Studio Art 1998 - Present
University of Washington, Tacoma September 2011 - November 2013
First United Methodist Church of Seattle February 2009 - September 2011
Silicon Valley Research Group 2008 - 2011
IGNITE: Inspiring Girls Now in Technology Evolution October 2009 - May 2010
Humboldt State University January 2009 - May 2009
Humboldt County Film Commission September 2006 - December 2006
Cox Communications 1998 - 2006
Skills
Graphic Design, Drupal, Web Design, Technical Support, Web Development, CMS, SEO, E-commerce, Website Consultation, Conceptual Art, Information Technology, Adobe Creative Suite, Systems Analysis, Nonprofit Technology, Illustration, Internet Troubleshooting, User Experience, Printmaking, Digital Art, Database-driven Websites, Typography, Photoshop, CSS, Flash, Troubleshooting
Education
San Diego State University-California State University 1997 — 2006
Bachelor of Sciences, Computer Science
Humboldt State University 2006 — 2008
Bachelor of Arts, Studio Art, Art History
San Diego Mesa College 2004 — 2006
Associate, GE, Studio Art
Access Advertising & Public Relations November 2012 - Present
Cox July 2010 - December 2012
Cox Communications July 2010 - October 2012
Cox Communications July 2009 - July 2010
Cox July 2009 - July 2010
Cox June 2007 - July 2009
Cox May 2001 - June 2007
Skills
Cross-functional Team..., Direct Marketing, Marketing, Sales Management, Analysis, Creative Direction, Customer Retention, Product Launch, B2B, Advertising, Management, Sales, Program Management, Integrated Marketing, Direct Mail, E-commerce, Budgets, Marketing Communications, Advertising Sales, Online Advertising, Public Relations
Education
Hollins University
Certificate Of Professional Leadership
Radford University 2003 — 2006
Bachelors, General Studies
United Technologies September 2001 - Present
DSL.NET January 1999 - January 2001
Cox Communications June 1997 - January 1999
Sprint 1984 - 1999
ATT 1983 - 1999
Skills
Vendor Management, WAN, Service Management, Service Delivery, Data Center, Computer Network..., Cross-functional Team..., Project Management, Telecommunications, IT Operations, Integration
Education
Holyoke Community College 1969 — 1971
N/A, Business
Enfield High Scool
NetJets December 2012 - Present
NetJets, Inc June 2009 - November 2012
NetJets June 2007 - June 2009
NetJets May 2001 - June 2007
Insight Communications September 1997 - May 2001
Cox Communications March 1995 - September 1997
Time Warner Cable Media Sales June 1991 - March 1995
Skills
Process Improvement, Airlines, Event Planning, Negotiation, Aviation, Fundraising, Training, Marketing, Copywriting, Commercial Aviation, Public Relations, Management, Aircraft, Nonprofits, Speech Writing, Leadership, Selling Skills, Non-profits, Campaigns, Sales
Education
Illinois State University
BS, Agri-Marketing, Russian, Animal Management
Verizon Telematics, Inc. July 2013 - Present
Equifax October 2012 - July 2013
Cox Communications November 2007 - October 2012
Cox Communications February 2001 - November 2007
Mindbank Consulting Group, LLC August 1999 - February 2001
ECTEL June 1998 - February 2000
Skills
Call Center, Business Analysis, Access, Telecommunications, Project Management, SOA, Unix, SDLC, Spring, Oracle, Project Planning, Java, Software Development, SQL, Agile Methodologies, Integration, Requirements Analysis, Databases
Education
Indiana University Bloomington
Doctor of Philosophy (Ph.D.)
RealityCheck April 2013 - Present
Southlantic Water Systems October 2003 - 2012
Texas Roadhouse 1997 - 2002
Cox Communications 1990 - 1994
WBTW Florence/Myrtle Beach 1985 - 1990
Skills
Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, English, Research, Windows, Outlook, HTML, Negotiation, C++, Editing, C, Team Building, Project Management, Social Media, Marketing, Social Networking, Advertising, Social Media Marketing, Event Planning
Education
NCSU 1976 — 1978
History, Art
Horry-Georgetown Technical College
Associate's degree, Advanced Baking Degree
Lenoir High School- Lenoir, NC
North Carolina State University
History, Pinball
Westminster Schools-Atlanta, Ga
French Studies
Cox Communications February 2014 - Present
Garrett Communications LLC August 2012 - February 2014
Maher Publications March 2011 - August 2012
Fairfield and Suites Marriott June 2010 - March 2011
InterContinental Hotels Group September 2004 - June 2010
Skills
Direct Sales, Account Management, Advertising, Social Media Marketing, Telecommunications, Leadership, Management, Online Advertising, Project Management, Cold Calling Experience, Hotel Management, Forecasting, Marketing, Revenue Forecasting
Education
Illinois Valley Community College 1999 — 2002
General Business, Business Administration and Management, General
NorthWest Arkansas Community College
Comcast Cable January 2014 - Present
Comcast Cable January 2012 - December 2013
Comcast Cable April 2011 - January 2012
Comcast Cable May 2009 - April 2011
Comcast Cable June 2007 - May 2009
Comcast Cable September 2006 - June 2007
Comcast Cable March 2003 - September 2006
Adelphia Communications Corp May 2002 - February 2003
@Home Solutions/Excite@Home October 1999 - February 2002
Cox Communications 1993 - 1996
Skills
Telecommunications, Leadership, Management, Cross-functional Team..., Team Building, Broadband, Strategic Partnerships, Call Centers, VoIP, Wireless, Forecasting, Product Development, Contract Negotiation, Ethernet, Sales Operations, Marketing, Budgets, Training, Salesforce.com, Multi-channel Retail, Performance Management, DOCSIS, MPLS, Solution Selling, Customer Retention, Fiber Optics, Account Management, Change Management, Customer Experience, T1, Operations Management, P&L Management, Strategy, Managed Services, Workforce Management, IP, Technical Operations, Cabling, Product Marketing, Direct Sales
Education
Harvard University 2014 — 2014
CTAM Executive Leadership Program, Organizational Leadership and Business
Dartmouth College - The Tuck School of Business at Dartmouth 2013 — 2013
SCTE Executive Leadership Program, Business Administration and Management, General
University of Connecticut
Bachelor of Arts, Marketing and Communications
Cox Communications September 2010 - Present
Cox Communications September 2005 - September 2010
Skills
Strategic Partnerships, Product Management, Telecommunications, Television, Broadband, Cross-functional Team..., Strategic Planning, Crisis Communications, Direct Marketing, Strategy, IPTV, Integrated Marketing, Product Marketing, Management, Marketing Strategy, Competitive Analysis, Digital Media, Marketing, Mobile Devices, Start-ups, Entrepreneurship, Digital Marketing
Education
Harvard Business School 1989 — 1991
MBA
Tufts University 1983 — 1987
Bachelors Degree, Economics
Cox Communications October 2005 - June 2011
Cox Communications October 2005 - June 2011
Sierra Health Services September 2003 - December 2003
B Maintenance October 2002 - February 2003
Sun Microsystems, Inc November 1988 - October 2001
Sun Microsystems November 1988 - October 2001
United States Air Force December 1977 - June 1982
Skills
Troubleshooting, Computer Network..., Call Center, Wireless, Networking, Help Desk Support, Technical Support, Analysis, Broadband, Telecommunications
Education
Heald College
AA, Electronics
University of St. Thomas Aquinas
Bachelor of Science, Commerce; Bus
Cox Communications May 2014 - Present
Capgemini August 2006 - August 2013
Capgemini February 2002 - August 2006
EY January 1999 - February 2002
Verifone India Pvt. Ltd. July 1996 - January 1998
Wipro Infotech March 1995 - June 1996
Skills
Solution Architecture, Business Intelligence, Data Warehousing, Project Implementation, Project Delivery, Software Project..., Requirements Analysis, Oracle, DB2, Teradata, Microsoft SQL Server, Informatica, SSIS, C++ Language, Java, Business Objects, SSRS, Siebel 7.x, COBOL, OBIEE, ETL, SQL, Data Modeling, Business Analysis, SOA, Integration, Enterprise Architecture, IT Strategy, SDLC
Education
Indian Institute of Technology, Kharagpur 1994 — 1996
M.Tech, Telecommunication Systems Engineering
Wynn Las Vegas February 2014 - Present
TEKsystems August 2013 - February 2014
Robert Half Technology April 2013 - August 2013
Cox Communications November 2012 - April 2013
OneWebHosting, Inc March 2011 - September 2012
Cisco 2007 - 2009
Skills
Technical Support, DNS, Troubleshooting, VMware, Documentation, Software Documentation, Software Installation, Linux, Network Troubleshooting, SharePoint..., Checkpoint Security, AD Management
Education
Heald College 2003 — 2006
AAS, Information of technology
Small Business Owners January 2005 - Present
cox communications June 2000 - January 2005
Education
Harvard Business School
bachelors, economics
Cox Communications August 2008 - August 2012
Trinity Yachts, LLC June 2004 - January 2008
Education
Herzing University-Kenner 2009 — 2010
N/A, Human Resources Management/Personnel Administration, General
Conroe High School 2003 — 2004
Diploma
Cox Communications October 2013 - Present
Cox Communications April 2003 - October 2013
Cox Communications September 2001 - April 2003
Skills
Telecommunications, Troubleshooting, Broadband, Customer Service, Microsoft Office, Project Management, Customer Satisfaction, Networking
Education
Indiana Institute of Technology
Associate's degree, Business Administration/Production Management
Mohawk Valley Community College-Utica Branch
Associate’s Degree, Banking and Insurance
Mohawk Valley Community College-Utica Branch
Associate’s Degree, Data Processing, Programming & Systems
Mohawk Valley Community College-Utica Branch
Associate’s Degree, Business Administration
Herzing University May 2014 - Present
Cox Communications 2010 - May 2014
Verizon Wireless 2008 - 2010
Remax Complete 2007 - 2008
Skills
Sales Operations, Retention Strategies, Creative Solutions, Creative Problem Solving, Data Analysis, Telecommunications
Education
Herzing University-Kenner 2011 — 2014
Bachelor of Science in Business Administration, Senior
First Professional 2006 — 2007
Certificate in State and National Real Estate Laws and Practice