Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
CBS Sports Network 2013 - Present
ROOT Sports Rocky Mountain October 2009 - Present
Chicago Rush Arena Football February 2011 - September 2011
Arena Football League January 1993 - July 2008
Cox Communications 2001 - 2005
Skills
Broadcast, Football, Public Speaking, Sports
Education
California State University-Northridge 1986 — 1990
Continuant June 2012 - Present
World Communications Inc. March 2008 - December 2009
Cox Communications July 2001 - October 2007
Skills
Telecommunications, VoIP, IP, Telephony, Ethernet, Call Centers, Account Management, Avaya Technologies, Customer Retention, Customer Satisfaction, Managed Services, Unified Communications, T1, Solution Selling, Wireless, Troubleshooting
Education
California State University-Fullerton 2004 — 2007
Bachelor of Arts (B.A.), Psychology
Cox Communications August 2014 - Present
UniFirst Corporation January 2014 - August 2014
Sports Authority February 2013 - January 2014
Skills
Sales, Sales Presentations, Cold Calling, Sports Coaching, Value Based Selling, Leadership, Sales Operations, Customer Service, Customer Satisfaction
Education
Wichita State University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Finance, General
Central Christian College of Kansas 2008 — 2010
Associate's degree, Accounting and Finance
Cox communications September 2014 - Present
Cbeyond March 2013 - September 2014
Cbeyond September 2011 - March 2013
Philips Healthcare October 2004 - June 2009
Skills
Cloud Computing, Network Engineering, Broadsoft, Networking, Microsoft Excel, Refereeing, Project Management, Cisco VoIP, Leadership, Team Leadership, TCP/IP, IP Phones, CompTIA Network+, DHCP, IP, Routing, Cisco Technologies, SIP, Technical Support, Telecommunications, Management, Troubleshooting
Education
Capella University 2009 — 2012
Masters of Science, Information Technology
Southern Polytechnic State University 1998 — 2003
Bachelors of Science, Computer Engineering Technology/Technician
Cox Communications September 2013 - Present
ARRIS 1996 - 2013
Nortel Networks 1984 - 1995
Bell 1978 - 1983
Skills
Telecommunications, Process Improvement, Integration, VoIP, Cross-functional Team..., Program Management, Vendor Management, Product Management, Wireless, IP, Product Development, Information Technology, Facilities Management, Project Management, Microsoft SharePoint, Microsoft Project, OpenText LiveLink CMS, Microsoft Office, CA Records Management -..., Financial Force PSA, PeopleSoft Financial, PeopleSoft CRM, Leadership, Business Analysis, Strategy, Data Center, Professional Services, Fiber Optics, IPTV, Software Project..., MS Project, SharePoint, Ethernet, PeopleSoft, Broadband, PMO
Education
Carleton University 1975 — 1978
Bachelor of Engineering
Heritage - The Integrated Resource August 2013 - November 2014
Reflective Edge Screenprinting November 2012 - August 2013
Cox Communications September 2009 - August 2011
Heritage - The Integrated Resource May 2007 - March 2009
Digital Graphics February 2003 - August 2006
Graphic Arts Prepress Lab January 1994 - August 2001
Skills
Softwares Knowledge:..., Pre-press, Troubleshooting, Graphic Design, Technical Support, Pdf, Digital Printing, Software Installation, Preflight, Management, Pitstop, Prinergy, Adobe Acrobat, Mac, Adobe Creative Suite, OS X, Illustrator, Printers, InDesign, Time Management, Photoshop, QuarkXPress, Graphics, Production Managment, Desktop Publishing, Microsoft Office, Scanners, Computer Hardware, Windows 7, Project Management, Brochures, Image Editing, Microsoft Word, Microsoft Excel, Digital Imaging, Customer Service, Layout, Direct Mail, Hardware, Color Management, Graphic Arts, Image Manipulation
Education
Oklahoma State University-Oklahoma City 1990 — 1990
1 Semester, CAD/CADD Drafting and/or Design Technology/Technician
Canadian Valley Technology Center 1988 — 1989
2 year certification, CAD/CADD Drafting and/or Design Technology/Technician
Mustang High school 1985 — 1989
Philips March 2000 - Present
Philips 2009 - 2012
Philips 2003 - 2009
Philips 2000 - 2003
Azygos, Inc June 1999 - December 1999
Cox Communications December 1997 - June 1999
Motorola September 1993 - December 1997
American Express December 1990 - September 1993
Mike Rowe Productions, Inc October 1983 - June 1988
Mike Rowe Productions 1979 - 1983
Skills
Enterprise Architecture, Network Infrastructure..., Network Engineering, Network Security, Internetworking, Networking, Integration, IT Management, Change Management, Program Management, Product Management, Cross-functional Team..., Demand Management, Configuration Management, ITIL, Process Improvement, Protocol Analysis, Disaster Recovery, Risk Management, WAN, LAN, Troubleshooting, Firewalls, Project Management, Security, Ethical Hacking, Telecommunications, Data Center, Service Delivery, TCP/IP, DNS, VPN, Wireless Networking, Cisco Technologies, Information Security, Linux System..., Unix, OS X, Windows, Team Management, IT Service Management, Hardware, Servers, Management, VoIP, Information Technology, Windows Server, Hypervisor, Virtualization, Wireless
Education
Capella University 2003 — 2005
Master of Science (M.S.), Network Architecture
Excelsior College 1989 — 1990
Bachelor of Science (B.S.), Engineering, Math and Music
Atlanta Cloud Technology, Inc July 2010 - Present
Cox Communications November 2014 - September 2015
Experis July 2014 - November 2014
Lyrasis July 2011 - April 2013
ITT Technical Institute August 2005 - July 2011
Halton Technical Services August 1998 - July 2010
Skills
Network Security, Nagios, Linux, Ubuntu, Security, Network Administration, Virtualization, Operating Systems, Troubleshooting, Computer Security, Firewalls, Cloud Computing, Information Security, Open Source, Active Directory, Windows, Python, Windows Server, Routers, Hardware, VMware, Red Hat Linux, CentOS, Servers, Network Design, Penetration Testing, Technical Support, Information Technology, PHP, Apache, Web Development, TCP/IP, System Administration, Software Installation, Programming, VPN, Disaster Recovery, HTML, MySQL, Databases, Unix, DNS, CSS, SQL, Web Applications, Network Architecture, Computer Hardware, Leadership, Management
Education
Northcentral University 2012 — 2016
Doctor of Philosophy (PhD), Business Management Information Systems Security
Capella University 2001 — 2002
MS, Information Technology Leadership and Project Management, 4.0
University of Illinois at Urbana-Champaign 1995 — 1998
BA, Anthropology, African Religion and Philosophy, 3.89
Parkland College 1993 — 1995
AA, Anthropology
KPMG US February 2012 - Present
Cox Communications March 2010 - February 2012
Freelance January 2009 - February 2010
Microsoft June 2008 - December 2008
Sonopia July 2007 - April 2008
Havas Worldwide June 2005 - May 2007
ROMDEL CIS September 2003 - June 2005
Nielsen Mobile (formerly Telephia) July 2000 - May 2004
WellCOM GSM 1999 - 2000
Western NIS Enterprise Fund (now Horizon Capital) June 1997 - October 1998
Skills
Strategy, Analytics, Competitive Analysis, Analysis, Business Strategy, Product Development, Product Marketing, Start-ups, Mobile Marketing, Mobile Devices, Eastern Europe, Cross-functional Team..., Marketing Strategy, Telecommunications, Market Research, Digital Marketing, Business Development, Segmentation, Marketing Research, Integrated Marketing, Business Intelligence, Marketing, Brand Development, Market Analysis, Creative Strategy, Marketing Communications, Advertising, Wireless, Email Marketing, Entrepreneurship, Customer Insight, Marketing Intelligence, Marketing Management, International Trade, Mobile Applications, Account Management, International Marketing, Big Data, CEE, SQL, Management, R
Education
Case Western Reserve University
Master of Business Administration (MBA), Marketing
Case Western Reserve University
Bachelor of Science (B.S.), Management
Joi Productions, LLC January 2013 - Present
Joi Productions LLC January 2009 - Present
Cox Communications November 2006 - May 2008
Skills
Video, Video Production, Television, Broadcast, Broadcast Television, Public Relations, Broadcast Journalism
Education
California State University-Northridge 2002 — 2006
Bachelor of Arts (BA), Broadcast Journalism
Coca-Cola Enterprises June 2015 - Present
Cisco Systems August 2014 - November 2014
Cox Communications November 2013 - June 2014
Cisco Systems 2010 - 2013
Comcast Cable May 2010 - August 2010
Motorola February 1997 - March 2010
GE March 1994 - August 1996
GE February 1992 - March 1994
Skills
•Cisco Systems – DNCS..., •Digital Settop Box..., •DSG / DOCSIS / OCAP, •Cable and Satellite..., •Headend Equipment, •Level QAM Signals, •Spectrum Analyzer, •Test on DAC 3.1 and..., •Test Case..., TCP/IP, •Quality Assurance, •Quality Control, •Programming /..., •DTA100 / DTA101, •STB Software / CMD..., •Software Testing (STB..., •Linux / SCO Linux /..., Testing, Software Documentation, IP, Troubleshooting, Quality Assurance, Linux, DOCSIS, DSG, RF, Cisco Technologies, System Testing, Test Planning, VOD, SNMP, Test Automation, Test Cases, Unix, Ethernet, Debugging, Servers, Set Top Box, Regression Testing, Hardware, Software Quality..., IPTV, Embedded Software, Perl, Embedded Systems, MPEG, MPEG2, Device Drivers, Digital TV, Quality Center
Education
St. Joseph's University 2001 — 2003
Marketing
Lincoln Technical Institute 1988 — 1990
Electronics Certification, Electronics
Camden County College 1985 — 1988
Associate's degree, Computer Science
Pierpoint International March 2015 - Present
Futurestep October 2013 - Present
Futurestep June 2013 - Present
TXT International March 2012 - May 2013
Law Office of Ruben Munoz June 2009 - September 2011
Action Mobile Copy June 2006 - May 2009
Law Office of Paul Stucki March 2003 - May 2006
Cox Communications June 1999 - August 1999
Skills
Bilingual Spanish and..., Spanish, Legal Documents, Criminal Defense, Administrative..., Office Management, Data Entry, Global Sourcing, Internal Recruiter, Global Recruitment, Headhunters, Staffing, Permanent Staffing, Recruitment training, Native English, Recruiting, Human Resources, Consulting, Management, Screening, Talent Acquisition, Recruitment Training, Temporary Placement, Taleo, Sourcing, Interviews, Job Descriptions, Executive Search, Internet Recruiting, Technical Recruiting, Contract Recruitment, Screening Resumes, HR Consulting, Search, Staffing Services, Recruitment Advertising, Leadership, Talent Management, RPO, Applicant Tracking..., College Recruiting, Employer Branding, New Hire Orientations, Benefits Negotiation, Onboarding, Headhunting, Training, Hiring, CRM, Employee Benefits
Education
University of Cincinnati 2010 — 2011
Masters of Science, Criminal Justice, 3.8
Sonoma State University 2007 — 2009
Paralegal Certificate, Paralegal Studies
California State University-Long Beach 2005 — 2007
B.S., Criminal Justice, 4.0
Orange Coast College 2000 — 2003
Associate of Arts (AA), Emphasis on English and Sociology, 3.6
Laguna Hills High School 1996 — 2000
Diploma, 3.3
Amway September 2014 - Present
Charter Communication June 2013 - September 2014
Time Warner Cable January 2013 - April 2013
Cox Communications October 2010 - October 2012
Comcast Cable November 2006 - October 2010
Eternal Life Church Ministries December 2008 - July 2010
Divine Faith Ministries International June 2004 - February 2006
Skills
Marketing Strategy, Retention, Sales Operations, Call Center, Customer Retention, Sales Management, Coaching, Promotions, Team Building, Customer Service, Telecommunications, Customer Satisfaction, Customer Experience, Leadership, Marketing, Forecasting, Cross-functional Team..., Sales, Management, Strategic Planning, Call Centers, Strategy, Account Management, B2B, Budgets, CRM, Direct Sales, Employee Relations, Operations Management, Process Improvement, Program Management, Project Management, Retail, Sales Process, Salesforce.com, Strategic Partnerships, Team Leadership, Time Management, Training, Vendor Management, Business Development, Outsourcing, Performance Management, Product Management, Recruiting
Education
California State University-San Bernardino 1997 — 2000
Riverside City College 1995 — 1997
Verizon Wireless September 2014 - Present
Cox Communications March 2013 - May 2014
Jewelry-N-Loan January 2010 - January 2013
Skills
Sales, Customer Service, Customer Retention, Customer Satisfaction, Team-oriented, Sales Process, Customer Experience, Cold Calling
Education
California State University-Fullerton 2013 — 2015
Bachelor of Arts (BA), Business Marketing
Saddleback College 2009 — 2013
Associate of Arts (A.A.), Business
Tesoro High School 2005 — 2009
LexisNexis August 2015 - Present
Cox Communications October 2012 - March 2015
Cox Communications September 2010 - October 2012
PetroTV and MetroScan Traffic Network September 2008 - May 2010
Level 10 Marketing February 2006 - July 2007
Pinnacle Entertainment April 2002 - February 2006
SPAR Inc August 2000 - April 2002
American Classic Voyages Company / Delta Queen Steamboat Company April 1999 - August 2000
Skills
Digital Marketing, Marketing, Social Media Marketing, Direct Marketing, Advertising, Cross-functional Team..., Sales, Digital Media, New Business Development, Marketing Strategy, Strategic Partnerships, Media Planning, Management, Direct Mail, Leadership, Corporate Communications, Strategic Planning, Integrated Marketing, Budgets, Email Marketing, Marketing Communications, Strategy, Online Advertising
Education
Central Connecticut State University 1992 — 1996
BSIT, Graphic Arts Management
Sempermed USA January 2015 - Present
Cox Communications July 2014 - December 2014
Stifel Nicolaus March 2014 - June 2014
Apple November 2013 - March 2014
Apple October 2012 - November 2013
Skills
iWork, iLife, OS X, iPhone, Mac OS, Mac, iOS, Keynote, iPad, Sales, Retail, Customer Experience, Customer Service, Account Management, Management, Facebook, Google Docs, Sales Presentations
Education
California State University-Fullerton 2011 — 2013
Bachelor's degree, Organizational Communication, General
Copperpillar Consulting December 2014 - February 2015
Cox Communications October 2012 - November 2014
Cox Communications April 2009 - October 2012
Cox Communications January 2008 - April 2009
Maurer Marine April 2007 - January 2008
United States Marine Corps February 2001 - July 2007
Wackenhut February 2005 - April 2007
Wireless Now / NMS Wireless January 2003 - September 2004
Skills
Soldering, RF troubleshooting, Electrical..., Linux Desktop, Linux System..., RF Planning, Video Networking, MPEG2, MPEG-4, Telecommunications, Networking, Optical Fiber, Small Business..., Cabling, WiFi, TCP/IP, Troubleshooting, VOD, Metro Ethernet, Fiber Optics, Cisco CCENT, VoIP, Wireless Networking, Cisco Technologies, Hardware, Management, CCENT, Wireless, Leadership, Broadband, Project Management, Security, Data Center, Strategic Planning, Team Building, IP, Team Leadership, Training, Process Improvement
Education
California State University-Fullerton - College of Business and Economics 2007 — 2010
Bachelor of Arts (BA), Business Administration (Management)
Saddleback College 2003 — 2006
San Clemente High School 1997 — 2001
High School Diploma, Regular/General High School/Secondary Diploma Program
philosophy 2013 - Present
Arizona Batchery and packaging March 2013 - August 2013
Cox Communications November 2011 - July 2013
Skills
Inventory Management, Team Leadership, Aerospace, Close Attention to..., Positive Personality, Positive Energy, Communication Skills, Customer Service
Education
Carrington College-Phoenix 2006 — 2007
Licentiate degree, Massage Therapy/Therapeutic Massage
Capstone Corp/Contractor/Air Force Budget SAF/FMB, Arlington, VA. March 2014 - Present
Office of Naval Research, ONR Global - Quadrant Inc. August 2013 - December 2013
comScore, Inc. June 2013 - August 2013
US Department of Homeland Security October 2012 - June 2013
Intersections Inc. January 2009 - January 2012
George Mason University February 2008 - August 2009
Cox Communications November 1999 - November 2007
Petersen Construction Co. March 1991 - November 1999
Skills
Microsoft Office, Databases, Microsoft Excel, Team Leadership, Customer Service, Access, Recruiting, Program Management, Cisco VoIP, SharePoint, Office Management, Management, Human Resources, Financial Aid..., Federal Grants..., Scholarships, Homeland Security, Budgets, Telecommunications..., IT Security Operations, Federal Projects, Troubleshooting, Security Clearance, Security, Process Scheduler, Proposal Writing, Technical Writing, System Administration, Invoicing, Software Documentation, Accounts Payable, Technical Support, Visio, Administration, Administrative..., Analysis, Database Administration, Telecommunications
Education
Capella University 2014 — 2015
Master's in Information Security, Computer and Information Systems Security/Information Assurance
Western Illinois University 1985 — 1988
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.88
Carl Sandburg College 1982 — 1984
Associate of Arts (AA), Administrative Office Mgt. (AOM)
Knox College 1981 — 1982
Attended, Liberal Arts and Sciences/Liberal Studies
Ashford University January 2011 - Present
Cox Media September 2007 - Present
(ESC) Entertainment and Sports in the Community January 2004 - Present
Cox Communications October 2006 - August 2007
Skills
Nonprofit Consulting, Strategic Planning, Board Development, Sales Compensation..., Leadership Development, Organizational..., Training, Total Rewards Strategies, Analytics, Human Resources, Compensation Structure..., Sales Compensation, Performance Management, Organizational..., Instructor-led Training
Education
Capella University 2006 — 2009
PhD. Leadership, Organizational/Nonprofit Management
Nova Southeastern University 2001 — 2003
MBA, Human Resources
Clark Atlanta University 1994 — 1997
BA, Accounting
California Capital Management June 2014 - June 2015
TradeMotion May 2011 - July 2013
TradeMotion September 2008 - July 2011
Cox Communications September 2006 - September 2008
My Look Cosmetic Surgery May 2006 - September 2006
Skills
Social Media, Sales, Copywriting, E-commerce, Social Media Marketing, Public Relations, Event Planning, Media Relations, Spanish, Online Advertising, Account Management, Email Marketing, Marketing Communications, Press Releases, Strategic Communications, Fundraising, Corporate Communications, Microsoft Office, Customer Service, Customer Retention, Online Marketing, Marketing
Education
California State University-Los Angeles 2008 — 2010
Bachelor of Arts, Communications; Organizational Communication/Public Relations
High Tech High School 2000 — 2004
Robert Half Finance & Accounting October 2014 - Present
Cox Communications January 2009 - October 2014
Market-Line Associates October 2006 - November 2008
Allied-Barton Security July 2003 - October 2006
Wachovia October 2000 - July 2003
UPS January 1999 - October 2000
Skills
Financial Analysis, Accounting, Microsoft Excel, Communication
Education
Georgia State University 2011 — 2014
Masters of Professional Accountancy (MPA), Accounting, 4.12 GPA
Central College 1993 — 1997
Bachelor's degree, Accounting and Finance, 3.37 GPA
Joubert Law Firm September 2015 - Present
Joubert Law Firm September 2015 - Present
Go Auto Management December 2013 - January 2015
GEICO September 2012 - August 2013
Progressive Insurance March 2011 - January 2012
Cox Communications April 2010 - December 2010
Skills
Property Damage, Casualty, Subrogation, Property & Casualty..., Claims Management, Liability, Claim, Claim Investigation, Liability Analysis, Legal Liability, Claims Handling, Commercial Lines, Auto Claims, General Insurance, Commercial Insurance, Insurance, Claims Resolution, Property Claims, Underwriting, Adjusters
Education
Capella University 2012 — 2013
Southeastern Louisiana University 2005 — 2010
Bachelor of Arts (B.A.), Organizational Communication, General
DIRECTV June 2015 - Present
Arizona Gridiron Football Club January 2009 - Present
Arizona Cardinals Football Club January 2008 - Present
Custom Statements / Eight Two Photography April 2006 - Present
Cox Communications May 1999 - December 2014
Saddle Ranch Chophouse January 2009 - August 2011
Skills
Common Sense, Leadership Development, Training & Development, Team Building, Telecommunications, Customer Service, Employee Relations, Fundraising, Microsoft Office, Social Media, Photography, Quality Assurance, Retail, Security, Problem Solving, Windows, Wireless, Social Networking, Event Planning, Employee Training, Leadership, Training, Coaching, Microsoft Excel, Public Speaking
Education
University of Phoenix 2006 — 2014
Business Administration and Management, General
Carrington College-Phoenix 2000 — 2001
Associate of Applied Science, Network And Database Administration
Cox Communications January 2014 - Present
Cox Communications June 2005 - Present
XO Communications 1999 - 2005
FirstWorld Communications 1998 - 1999
Comcast 1998 - 1998
WorldxChange Communications 1995 - 1998
Skills
Contract Negotiation, Telecommunications, Project Management, Cross-functional Team..., Vendor Management, Strategic Planning, Process Improvement, Product Management, Negotiation, Team Building, Strategic Partnerships, Team Leadership, Management
Education
California Western School of Law 1992 — 1994
Juris Doctor
Pennsylvania State University 1986 — 1990
BA, Broadcast/Cable
Phila. HS for Girls 1982 — 1986
230th Class
NexGen Digital, Inc. December 2012 - Present
Cox Communications November 2011 - Present
California State University San Bernardino September 2010 - July 2011
Beko Electronics Corp June 2007 - July 2008
HS Electronics Corp May 2006 - August 2006
Skills
Marketing Strategy, Marketing Research, Social Media Marketing, SEM, Sales and Marketing, Microsoft Office, Excel, Word, PowerPoint, Access, Matlab, SQL, SPSS, C, Web 2.0, .NET, Graphic Design, Outlook, C++, Photoshop, Windows, Visual Basic, Online Marketing, SEO, Social Media, Email Marketing, Digital Marketing, Mac, English, QuickBooks, ETA, pspice, MathCAD, Simulink, Agile Modeling
Education
California State University-San Bernardino - College of Business and Public Administration 2009 — 2011
MBA, Marketing
San Diego State University-California State University 2008 — 2009
Pre_MBA, Marketing
Yeditepe University 2003 — 2008
Bachelor's of Science, Electrical & Electronics Engineering
Cox Communications October 2009 - Present
Western States Ventures 2003 - 2009
SBC/AT&T September 1999 - July 2003
Skills
Telecommunications
Education
California State University-Fullerton 1989 — 1994
Bachelors, Business Marketing
Modis July 2014 - Present
UnitedHealth Group December 2008 - June 2014
UnitedHealth Group December 2006 - December 2008
Accenture 2004 - 2006
Independant Contractor 2001 - 2006
Jostens 2003 - 2004
Cox Communications 2001 - 2002
Wells Fargo Home Mortgage 1999 - 2001
Advanced Services Inc - GE Appliances 1993 - 1996
Skills
Contact Center Design, Call Centers, Project Management, Voice Platforms and..., Process Improvement, Leadership, IT Strategy, Management, Telecommunications, Software Documentation, Six Sigma, Strategy, Contact Center..., PMP, Infrastucture IT Support, Technology..., Program Management, Vendor Management, Integration, Business Analysis, Consulting, PMO, Contact Centers, IT Project & Program..., IT Project..., IT Business Strategy
Education
Capella University 2015 — 2016
Master of Business Administration (M.B.A.), Information Technology Project Management
Minnesota School of Business 2006 — 2008
Bachelors, Business Administration
Southern Nevada Vocational Technical Center 1987 — 1989
Computer
Cable MSOs (CMCSA,TWC,LMCA) 1984 - 2015
Comcast Cable 2005 - 2014
Cox Communications 2003 - 2005
Liberty Global 1999 - 2002
Liberty Global 1991 - 1998
Hong Kong Cable Communications 1990 - 1991
Time Warner Cable 1985 - 1990
Skills
Sales Management, Direct Sales, B2B, Access, New Business Development, Customer Retention, Contract Negotiations, Market Development, Telecommunications, Sales, CRM, Wireless, Business Planning, Sales Process, Leadership, Strategic Planning, Selling, Account Management, Start-ups, Sales Operations, Strategy, Contract Negotiation, Team Building, Product Development, Cross-functional Team..., Customer Satisfaction, E-commerce, Integrated Marketing, Vendor Management, Call Centers, Marketing, Forecasting, Management, Strategic Partnerships, Business Development, Salesforce.com, Team Leadership, Networking, Solution Selling, Product Management, Product Marketing, Competitive Analysis, Mergers & Acquisitions, Analytics, P&L Management, Lead Generation, International Sales, Analysis
Education
Carnegie Mellon University - Tepper School of Business 2004 — 2004
Managing Financial Value
University of Wisconsin (M.S.)
M.S., Economics, Sociology, 4.0
University of Wisconsin (B.A.)
B.A., Broad Field Social Science
The Learning Exchange September 2011 - Present
Oriental Trading Company April 2009 - September 2011
Lincoln Financial Group March 2007 - April 2009
Oriental Trading Company December 2005 - March 2007
PayPal June 2004 - November 2005
Cox Communications July 1995 - May 2004
American Red Cross 1992 - 1995
Clarkson Hospital 1990 - 1992
Irwin Memorial Blood Center 1988 - 1990
Denny's Restaurants 1987 - 1988
Skills
Career Development, Leadership Development, Organizational..., Coaching, Change Management, Workshop Facilitation, Talent Management, Employee Relations, Performance Management, Employee Engagement, Team Building, Public Speaking, Strategic Planning, Executive Coaching, Leadership, Personal Development, Management, Organizational..., Management Consulting, Management Development, Training, Strategy, Staff Development, Program Management, Analysis, Team Leadership, Employee Training, Succession Planning, Recruiting, E-Learning, Human Resources, Employee Benefits, Onboarding, Talent Acquisition, Instructional Design, Interviews
Education
University of Nebraska-Lincoln 1998 — 2003
MEd, Human Resource & Org Development
California State University-Sacramento 1979 — 1981
BA, Communication
WILLIAM E., DRYDOCK, a member of the State of MD Business Enterprise Program for the Blind, MDBEP May 2014 - Present
COX COMMUNICATIONS October 2013 - May 2014
VEGASCONNXTIONVIP.COM March 2006 - May 2014
TAO NIGHTCLUB I ASIAN BISTRO I BEACH August 2005 - March 2006
NEXTEL COMMUNICATIONS INC., (NRS 633) April 2003 - August 2004
THE JGW GROUP October 2001 - August 2002
Computer Applications Specialists (CAS), Laurel, MD. March 2001 - July 2001
JOHNS HOPKINS SCHOOL OF ADVANCED INTERNATIONAL STUDIES (SAIS) June 1999 - March 2001
HIGHWAY 1 May 1995 - 1996
Skills
Product Development, Marketing Strategy, Social Media, Social Networking, Event Planning, Fundraising, Event Management, Social Media Marketing, Public Speaking, Public Relations, Market Research, Market Planning, Online Advertising, New Business Development, Team Building, Account Management, Strategic Planning, Marketing Communications, Advertising, Marketing, Entrepreneurship, Management, Sales, Budgets, Direct Sales, Online Marketing, Retail, Customer Service, Email Marketing, Program Management, Sales Operations, Time Management, Entertainment, Strategic Partnerships, Direct Marketing, Brand Development, Start-ups, Digital Marketing, Integrated Marketing, Strategy, Small Business, Analysis, Leadership, Lead Generation, Trade Shows, Business Development, E-commerce, B2B, Business Planning, CRM
Education
Johns Hopkins University Business School - Washington DC Dupont Circle location 2000 — 2001
Marketing & Consumer Behavior, A
Carthage College 1992 — 1995
B.A., Graphic Design, with a Business emphasis including Marketing and Economics, 3.5
Kimberly O'Keefe Coaching, Consulting & Corporate Wellness Services January 2015 - Present
Cox Communications, Inc. December 1999 - August 2011
Cox Communications December 2001 - June 2008
Cox Communications December 1999 - December 2001
Cox Communications February 1998 - November 1999
Cox Communications July 1997 - February 1998
Benova, Inc. June 1995 - July 1997
Klingberg Family Centers June 1994 - June 1995
Ingram Book Company May 1991 - June 1994
Skills
Employee Relations, Organizational Design, Change Management, Performance Management, Talent Management, Change Leadership, Talent Assessment, Talent Acquisition, Internal Communications, Organizational..., Talent Development, HR Strategy, Organizational..., Leadership Development, HR Consulting, Human Capital Management, Union Avoidance, Employment Law, Employee Engagement, Benefits, HR Policies, Conflict Resolution, Personnel Management, Temporary Placement, Employee Benefits, Human Resources, College Recruiting, Applicant Tracking..., Recruiting, Reiki, Energy Work, Vinyasa, Yoga, Birkman Method, Workforce Planning, Onboarding, Deferred Compensation, HRIS, Executive Coaching
Education
Central Connecticut State University
Bachelor of Arts, Interpersonal Communication/Psychology
Stanford Graduate School of Business
Human Resources Executive Program
Southland Building Improvement March 2015 - Present
Cox Communications January 2012 - March 2014
Skills
Customer Satisfaction, Telecommunications, Call Centers, Customer Experience, Leadership, Sales, Account Management, Teamwork, Strategic Planning
Education
California Western School of Law 2014 — 2017
Juris Doctor (J.D.)
San Diego State University-California State University 2012 — 2014
Bachelor's degree, Economics
Six Foot One Productions June 2011 - Present
Cox Communications 1994 - Present
Orange County Newschannel 1994 - 2001
Skills
Non-linear Editing, Video Production, Producing, Broadcast Television, Video, Broadcast
Education
California State University-Long Beach 1986 — 1996
Bachelor of Arts (BA), Radio and Television & Film (Minor in Information Systems)
University of Wisconsin-Madison 1983 — 1985
Communications
Presbyterian Healthcare Services January 2009 - Present
Secure Mind LLC August 2008 - June 2012
Orange Parachute August 2005 - August 2008
HotSkills, Inc. August 2005 - August 2008
Merrill Corporation 2007 - 2007
International Network Services 2004 - 2005
BT Global Services (BT INS) 2003 - 2004
Cox Communications 2001 - 2004
Charles Schwab January 2000 - November 2001
CISCO Systems January 1999 - February 2000
Skills
Risk Management, Information Security..., Information Security..., ISO 27001, PCI DSS, HIPAA, HITECH, Healthcare IT, Data Loss Prevention, IT Management, IT Strategy, Security Audits, Healthcare Information..., CISSP, Information Security, Risk Assessment, DLP, Business Continuity, Enterprise Architecture, Disaster Recovery, Network Security, Cross-functional Team..., Security, ITIL, Firewalls, Information Technology, Governance, Computer Forensics, Cisco Technologies, Computer Security, Sarbanes-Oxley Act, Networking, Identity Management, COBIT, IT Security Assessments, IT Security Policies, Program Management, Leadership, Management
Education
Capella University 2008 — 2011
Bachelors of Science
Sam Houston State University 1993 — 1996
None
Huntsville High School 1989 — 1993
Diploma
NextLevel Internet September 2015 - Present
Wilcon May 2015 - September 2015
Cox Communications September 2012 - April 2015
Cbeyond June 2011 - September 2012
Skills
Telecommunications, Cold Calling, Direct Sales, Sales Process, Sales, Leadership, Account Management, Sales Operations, Selling, Team Building, Solution Selling, Teamwork, Strategic Planning, New Business Development, Marketing, Business Development, B2B, Sales Management, Salesforce.com, Sales Presentations, Customer Retention, Lead Generation, SaaS, Managed Services, Strategic Partnerships, Call Centers, Networking, CRM
Education
Central College 2007 — 2011
Bachelor of Arts (BA), Economics
Cox Business June 2013 - Present
Cox Communications November 2005 - June 2013
California State University, Fullerton January 2011 - June 2011
Focal Communications November 1998 - November 2004
AT&T January 1990 - November 1998
ATT 1979 - 1996
Skills
Leadership, Strategic Planning, Team Building, Process Improvement, Forecasting, Product Management, Start-ups, Telecommunications, Customer Service, Customer Engagement, Sales Management, Business Development, Direct Sales, T-1, Ethernet, VoIP, MPLS, VPLS, Key Performance..., Contract Negotiation, Vendor Management, Solution Selling, Co-location, Sales Process, Problem Solving, Sales, Call Centers, Team Management, Salesforce.com, Account Management, Wireless, Team Leadership, CRM, Strategy, Sales Operations, Strategic Partnerships, Broadband, Managed Services, Project Management, Cross-functional Team..., Management, Product Marketing, Customer Retention, Competitive Analysis, P&L Management, Mobile Devices
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1978 — 1979
MBA
Villanova University 1972 — 1976
BS
Cox Communications
Skills
Telecommunications, Long Distance, VoIP, Co-location, SIP Trunking, Managed Services, Broadband, Fiber Optics, MPLS, SIP, IP, PRI, Solution Selling, Unified Communications, Call Center, Internet Services, Direct Sales, WAN, T1, Cable Television, Hosted Services, Ethernet, Telephony, DWDM, Metro Ethernet, Wireless, Optical Fiber
Education
California State University-Long Beach
Paylocity August 2015 - Present
Paylocity August 2013 - Present
Paychex, INC February 2010 - August 2013
Cox Communications June 2009 - December 2009
Best Buy February 2007 - December 2007
Home Depot May 2005 - February 2007
Skills
Microsoft Office, Training, Management, Human Resources, Troubleshooting, Customer Satisfaction, Business Development, Customer Service, Time Management, Sales, Fundraising, Salesforce.com, Payroll, Process Improvement, Microsoft Excel, Onboarding, Account Management, Employee Relations, Project Management, Outlook, Performance Management, Benefits Administration, Call Centers
Education
Capella University 2008 — 2010
Master of Business Administration (M.B.A.), Accounting
State University of New York at Buffalo 2001 — 2006
Bachelor of Arts (BA), Economics
Cox Communications June 2013 - Present
Cosmetology - Various Salons 1995 - Present
Cox Communications January 2005 - June 2013
Cox Communications 2000 - January 2005
Cox Communications August 1998 - 2000
Skills
Telephony, Broadband, Customer Retention, Telecommunications, Account Management, Customer Service, Call Centers, Microsoft Office, Project Management, Team Building, Vendor Management, Process Improvement, Marketing, Instructional Design, Instructional Technology, TechSmith, SnagIt, Blackboard, Digital Education, Windows Sharepoint..., Six Sigma, Salesforce.com..., Salesforce.com, Customer Satisfaction, Visio, Captivate, Employee Training, Coaching, Sales, Sales Process, Solution Selling, B2B, Event Planning, Direct Sales, Leadership, Cross-functional Team..., Customer Experience, Business Process..., Business Planning, Training, Team Leadership, Public Speaking
Education
Capella University 2012 — 2016
Doctor of Philosophy (Ph.D.), Instructional Design for Online Learning
Columbia Southern University 2009 — 2011
Master of Business Administration (MBA), Project Management
Strayer University-Virginia 2002 — 2009
Master of Education (M.Ed.), Educational/Instructional Technology
Norfolk State University 1995 — 2000
Bachelor of Science (B.S.), Business Education
Cox Communications March 2010 - Present
Leadership Team Development January 2003 - Present
The Robinson Solution - Total Body Fitness December 2002 - Present
Sumaria Systems Inc. January 2004 - February 2010
Cornerstone Church January 2004 - February 2010
US Army May 1998 - May 2003
US Army 1998 - 2003
Nubiphany 2000 - 2002
US Army July 1993 - June 1994
Skills
Leadership Development, Leadership, Management, Team Leadership, Strategic Planning, Team Building, DoD, Operations Management, Entrepreneurship, Military, Integration, Military Experience, Organizational..., Project Planning, Cross-functional Team..., Army, Human Resources, Coaching, Microsoft Office, Microsoft Servers, Business Development, MS Project, Social Networking, Mentoring, Strategic Thinking, People Management, Microsoft Operating..., Cisco IOS, Microsoft Excel, PowerPoint, Outlook, Hebrew, Ancient Greek, Kepner-Tregoe Resolve, JUNOS, Microsoft Certified..., People Skills, Juniper JNCIA-ER, Network Centric Warfare, Wiki Markup, Ada programming, Computers, Technology, ProPresenter, SINCGARS, Project Server, OneNote, Idea Person, Networking, Program Management
Education
United States Military Academy at West Point 1994 — 1998
Bachelor's Degree, Computer Science
Regent University 2010 — 2014
Master's Degree, Organizational Leadership
Regent University 2007 — 2014
Master's Degree, Theology/Theological Studies
Capella University 2004 — 2006
MS work, Network Architecture and Design
Heald College
Microsoft Certified Professional
United States Military Academy Preparatory School
AGTS
INVESTools Inc. Copyright © 2004
Masters Level Completed, 5-Step Investing Formula, Stocks, Options
DeVry University 2007 - Present
University of Phoenix 2007 - Present
Verizon Telematics, Inc. April 2014 - March 2015
Cox Communications 2015 - 2015
Cox Communications 2015 - 2015
Herzing University 2008 - 2015
Herzing University 2008 - 2015
TEKsystems January 2014 - April 2014
Chickasaw Nation Industries, Inc./CDC August 2012 - July 2013
Clayton County Public Schools November 2011 - July 2012
Skills
E-Learning, Instructional Design, Distance Learning, Adult Education, Higher Education, Training, Training Delivery, Multimedia, Captivate, Web Design, Employee Training, Instructor-led Training, Teaching, ADDIE, Curriculum Development, Instructional Technology, Curriculum Design, Educational Technology, Public Speaking, Staff Development, Articulate Storyline, Articulate Studio, Adobe Connect, Adobe Creative Suite, Photoshop, Dreamweaver, Flash, Camtasia, WebCT, Blackboard, Moodle, Angel LMS, epath Learning, eCollege, Microsoft Office, Canvas, FrameMaker, Illustrator, HTML, HTML5, CSS, JavaScript, SQL Servers, XML, Databases, Online Learning, Computer Information...
Education
Capella University 2007 — 2012
PhD, Instructional Design for Online Learning, GPA 3.9
University of Phoenix 2003 — 2005
Master of Science, Computer Information Systems, GPA 3.9
University of Phoenix 1999 — 2000
Bachelor of Science, Business Management, GPA 3.9
CenturyLink December 2013 - Present
Cox Communications November 2009 - November 2013
Sprint July 1997 - January 2005
Skills
Advertising, Strategic Partnerships, Sales Process, Sales, Business Development, Marketing, Cold Calling, Direct Sales, Selling, Telecommunications, Social Media Marketing, Cloud Computing, Integrated Marketing, Customer Service, Account Management, Solution Selling, Salesforce.com, CRM, Wireless, Digital Media, Sales Management, Co-location, Online Advertising, SaaS, Recruiting, Leadership, Lead Generation, New Business Development, Marketing Strategy, Product Management, Sales Operations, B2B, Customer Retention, Product Marketing
Education
CLINK Training
California State University-Sacramento
BA, Communications
Ameriprise Financial Services, Inc. March 2015 - Present
General Dynamics Information Technology April 2013 - March 2015
Rockwell Collins April 2012 - April 2013
SAIC January 2012 - May 2012
Booz Allen Hamilton July 2011 - January 2012
Information Systems Solutions March 2010 - July 2011
Apex Systems September 2009 - February 2010
Cox Communications 2003 - 2009
Skills
SharePoint, Security, Software Installation, Troubleshooting, Data Center, Project Management, Active Directory, Help Desk Support, Security+, Servers, BMC Remedy, VoIP, Windows Server, Network Engineering, ITIL, VMware, System Administration, Microsoft Exchange, Technical Support, Security Clearance, Windows 7, DoD, Telecommunications, Program Management, Software Development, Software Project..., Business Continuity..., Exchange 2010/2007/2003, SMS, Systems Engineering, Testing, Hardware, Networking, Disaster Recovery, SCCM, Micorsoft Appv, Six Sigma, Microsoft SQL Server
Education
Capella University 2008 — 2012
Bachelors, Science & Information Technology Spec in Project Management
Time Warner Cable July 2013 - January 2015
Time Warner Cable March 2007 - July 2013
Cox Communications January 1998 - June 2004
Country Side Inn February 1991 - November 1992
Skills
Customer Service, Troubleshooting, Customer Satisfaction, Call Center, Technical Support, Management, Training, Leadership, Call Centers, Marketing, Networking, Computer Hardware, Problem Solving, Time Management, Telecommunications, Team Building, Process Improvement, Team Leadership, Customer Experience, Microsoft Office, Customer Retention
Education
California State University-Long Beach 1991 — 1993
Bachelor of Arts, Speech Communication
Orange Coast College 1989 — 1991
Associate of Arts, Hotel Management
Cox Communications January 2013 - Present
Skills
Customer Acquisition, Customer Retention, Marketing Strategy, Online Marketing, Email Marketing, Direct Marketing, Loyalty Marketing, Loyalty Program..., Team Leadership, Market Research, Web Project Management, Website Management, Cross-functional Team..., Strategic Partnerships, CRM software, Loyalty Programs, Customer Loyalty, Brand Development, Website Development, SEM, Advertising, Analytics, Spots, Social Media, Media Buying, Executive Management, Conference Speaking, MBA, Creative Direction, Creative Development, Coaching, Negotiation, Contract Management, Program Management, Event Management, Fulfillment Operations, Purchasing, Print Management, Radio Advertising, B2B Integration, Telecommunication..., Integrated Marketing, Cross Channel Marketing, Advertising Agency, Online Advertising, Brand Loyalty, Lead Generation, CRM, B2B, Marketing
Education
Loyola Marymount University, College of Business Administration
MBA - Master of Business Administration, Management and Organizational Behavior
California State University-Long Beach - College of Business Administration
Bachelor of Science, Business Administration - Management
Cox Communications February 2002 - Present
LB&L Cable April 2000 - February 2002
Skills
Broadband, Telecommunications, Telephony, VoIP, Fiber Optics, Customer Experience, Customer Satisfaction, Cabling, Troubleshooting, Networking, RF, DOCSIS, Wireless Networking, VOD, Cable Television, Leadership, Management, Team Leadership, Team Building, Routers, Employee Relations, Alarm Systems, CCTV, Locksmithing, Access Control, Smoke Detectors
Education
Cape Cod Community College 1995 — 1997
none, Science
DENSO November 2014 - Present
Phenomenex June 2013 - August 2014
Bioplate August 2010 - February 2013
Aura Systems, Inc August 2009 - June 2010
Liberty Woods International, Inc. October 2007 - September 2008
The Great Spice Company May 2006 - August 2007
Cox Communications August 1999 - April 2006
Skills
Procurement, Purchasing, Logistics, Quality Assurance, Inventory Management, Continuous Improvement, Materials Management, Manufacturing, ERP, Negotiation, Analysis, Global Sourcing, Contract Negotiation, Lean Manufacturing, Leadership, Training, Customer Service, Management, Project Planning, PowerPoint, Microsoft Excel, Supply Chain, Microsoft Office
Education
APICS 2014 — 2014
CPIM
California State University-San Marcos - College of Business Administration 2003 — 2005
Bachelors, Global Business Management
Grossmont College 2000 — 2003
Associates, Business Administration
El Segundo High School
Verizon Telematics, Inc. June 2015 - Present
SunTrust Bank September 2012 - October 2014
Cox Communications April 2012 - August 2012
AT&T November 2010 - August 2011
SITA CORP October 2008 - October 2010
Bellsouth.net (AT&T) February 2006 - June 2008
Cox Communications December 2005 - February 2006
Delta Technology 1998 - 2005
Skills
Agile Methodologies, SDLC, Software Quality..., Software Documentation, Troubleshooting, Project Management, PMP, MS Project, Microsoft Office..., Scrum, Requirements Analysis, Testing, Manual Testing, QTP, Quality Assurance, Change Management, Waterfall, Quality Center, Risk Analysis, Variance Analysis, Forecasting, Stakeholder Analysis, Stakeholder Management, WBS, SharePoint, Vendor Management, Test Management, Visio, User Acceptance Testing, Leadership, Test Planning, Software Project..., Performance Testing, Regression Testing, Resource Management, Agile Project Management, Test Strategy, Training, LoadRunner, Defect Tracking, Integration Testing, Process Improvement, Agile, Cross-functional Team..., System Testing, Test Automation, Test Cases, Project Delivery, Integration, Requirements Gathering
Education
Capella University 2013 — 2015
Bachelor's degree, Information Technology - Project Management
Tuskegee University 1989 — 1992
Mechanical Engineering
NetEffect, Las Vegas March 2012 - Present
Independent Contractor / Telecom June 2000 - March 2012
Cox Communications August 2011 - January 2012
Clearwire Corporation July 2010 - January 2011
Perini Building Company August 2007 - January 2010
Public Storage, Inc June 2005 - July 2007
Public Storage, Inc (Corporate Headquarters) June 2003 - February 2005
Public Storage, Inc (Corporate Headquarters) November 2002 - May 2003
Skills
XP, Customer Service, Windows 2000, Windows Vista, Windows NT, Cisco Routers, Troubleshooting, Microsoft Excel, Technical Support, Leadership, Windows, Software Documentation
Education
TechSkills of Sacramento 2011 — 2013
MCITP-E, CCNA
The Learning Center 2010 — 2011
Comptia A+, Comptia Network+
California State University-Los Angeles 1994 — 2000
B.A, Telecommunciations (Radio. TV, Broadcasting)
Computer Careers Academy 1991 — 1994
Certificate, Computers
Boyd Gaming September 2014 - Present
MGM Resorts International June 2012 - May 2014
The Mirage May 2008 - June 2012
Cox Communications January 2004 - February 2008
SAIC Venture Capital Corporation November 2002 - January 2004
Love Automobile, LLC April 2002 - November 2002
Skills
Coaching, Change Management, Strategic Planning, Employee Benefits, Human Resources, Process Improvement, HRIS, Conflict Resolution, Employee Engagement, Employee Relations, Instructional Design, Organizational..., Leadership Development, Training, Team Building, Employee Training, Labor Relations, Policy, Recruiting, Hospitality, Customer Service, Budgets, Onboarding, Hiring, Succession Planning, Leadership, Management, Deferred Compensation, Program Management, Time Management, Payroll, Performance Management, Staff Development, Event Management, Event Planning, Talent Management, Benefits Administration, Interviews, Talent Acquisition, New Hire Orientations, Personnel Management, FMLA, Workforce Planning
Education
Capella University 2013 — 2018
Doctor of Philosophy (PhD), Clinical Psychology
University of Nevada-Las Vegas 2000 — 2006
BA, Psychology & Sociology
Las Vegas High School 1994 — 1997
Diploma, Honors
Verizon Wireless November 2007 - Present
AdRun Media 2006 - 2007
Qwest Communications Corporation 2004 - 2006
Cox Communications 2002 - 2004
MCI WorldCom 2000 - 2002
AirTouch Communications 1994 - 2000
Skills
Telecommunications, Sales Process, Selling, Managed Services, Sales, Customer Experience, Direct Sales, Account Management, Sales Operations, Contract Negotiation, Mobile Devices, Customer Retention, Data Center, Enterprise Software, Solution Selling, Strategic Partnerships, Unified Communications, Sales Management, M2M, Enterprise Solution..., Cloud Computing, Co-location, VoIP, Professional Services, Vendor Management, Disaster Recovery, MPLS, IT Strategy, Integration, Large Scale Deployments, Network Security, Technical Presentations, Managed Hosting, Enterprise Mobility, Telephony, Salesforce.com, Wireless Networking, Fiber Optic Networks, Mobile Device Management, Team Leadership, Healthcare Industry, Enterprise Storage, Electronic Medical..., Computer Hardware, Wireless, Management, Cold Calling, SaaS, Project Management, Customer Relationship...
Education
UC Santa Barbara 1984 — 1986
Business/Managerial Economics
CSU Sacramento 1982 — 1984
Cox Communications March 2010 - Present
Cox Media May 2009 - November 2009
Shoap Technical Services December 2008 - March 2009
Georgia Institute of Technology May 2006 - July 2007
Skills
Teaching, Social Media, Communication, Mentoring, Event Planning, Editing, Newsletters, Literature, Film, Television, Publicity, PowerPoint, Project Management, Critical Thinking, Research, Pop Culture, Writing, Analysis, Facebook, Twitter, Tumblr, Google+, Google Analytics, Blogging, Photoshop, Public Speaking, Software Documentation, Press Releases, Creative Writing, Digital Media, Marketing, Advertising, Social Networking, Leadership, Public Relations, Training, WordPress, Strategic Communications, Technical Writing, Social Media Marketing, Copy Editing, InDesign, Adobe Creative Suite, Marketing Communications, Proposal Writing, Event Management, Copywriting, Video Production, Video Editing, Final Cut Pro
Education
Carnegie Mellon University 2007 — 2008
MA, English - Literary and Cultural Studies
Georgia Institute of Technology 2003 — 2007
BS, Science, Technology and Culture
Blizzard Entertainment July 2015 - Present
ProAngle Media December 2014 - July 2015
FOX Sports March 2014 - July 2015
Pac-12 Conference September 2013 - July 2015
Disneyland Resort June 2012 - July 2015
Cox Communications May 2008 - July 2015
TV/Video Production May 2008 - July 2015
Time Warner Cable October 2012 - February 2014
Discovery Networks October 2012 - June 2013
Skills
Video Production, Technical Direction, Television, Video Editing, Video, Broadcast Television, Camera Operating, Radio, Sports
Education
Saddleback College 2002 — 2005
Associate of Arts (A.A.), Communication Arts
Cal State Fullerton
Cox Enterprises May 2011 - Present
Cox Communications December 2005 - May 2011
Skills
Vehicle Administration, Microsoft Applications, Problem Solving, Team-oriented, Training, Administrative and..., Inventory Management, Asset Management, Testing, Vendor Management, Troubleshooting, Process Improvement, Management, Project Management, Account Management, Customer Service, Broadband, Telecommunications, Customer Satisfaction, Customer Experience, Leadership, Call Centers, Operations Management
Education
Capella University
Bachelor of Science (B.S.), Public Safety specializing in Criminal Justice
Penn Foster
Certificate, Private Investigation
Cox Communications 2008 - 2014
Cox Media 2001 - 2008
Cox Media (Previously known as CableRep Advertising and Target Media) 1996 - 2001
General Motors 1978 - 1989
Skills
System Conversion, PeopleSoft, General Ledger, Financial Reporting, Sarbanes-Oxley Act, Essbase, Accounting, Budget, Payroll, Forecasting, Internal Controls, Fixed Assets, Hyperion Reports, Accounts Receivable, Broadcast, Balance Sheet, QuickBooks, Financial Statements, Process Improvement, Budgets, Account Management, Finance, Management, Account Reconciliation, Microsoft Excel, Analysis, Leadership, Financial Analysis, Telecommunications
Education
California State University-Los Angeles
Bachelor of Science (B.S.), Accounting
John Marshall High School, Los Angeles CA
Cox Communications September 2012 - Present
Advanced Senior Care August 2004 - September 2012
Northern Virginia Community College June 2000 - October 2004
Skills
Sales Operations, Marketing, Telecommunications, Program Management, Leadership, Business Development, Contract Negotiation, Cold Calling, Customer Service, Team Leadership, Security, Sales Strategy, Healthcare Management, HIPAA, Healthcare Industry, Information Technology
Education
Capella University 2010 — 2013
Information Technology
Northern Virginia Community College 2000 — 2003
Associate's Degree, Information Technology, Associate in Applied Science
Crescent city schools July 2013 - Present
Edna Karr High school September 2010 - Present
Dr Pepper Snapple Group October 2012 - Present
100% Training,Inc/ Team Legania April 2008 - Present
Cox Communications May 2012 - September 2012
Pepsi Beverages Company September 2011 - March 2012
Skills
PowerPoint, Microsoft Excel, Customer Service, Microsoft Word, File Management, Microsoft Windows 98, Windows 2000, Financial Planners, Windows 95, Marketing Communications, Marketing Strategy, Email Marketing, Microsoft Office, Outlook, Data Entry, Inventory Management, Teaching, Training, Public Speaking, Research, Social Networking, Sales, Customer Satisfaction, Event Planning, Management
Education
Capella University 2011 — 2013
General Information Techology, Information Technology
Capella University 2009 — 2011
Master, Early childhood education
Delta State University 2003 — 2007
Bachelor of Science, Health Recreation and Physical Education
Edna Karr Magnet High School 1997 — 2001
High School Diploma, General Studies
All Saints Catholic School
JetSuite December 2014 - Present
SolarCity April 2013 - December 2014
The Walt Disney Company January 2011 - March 2013
AT&T March 2007 - January 2011
Cox Communications August 1997 - March 2007
Skills
Customer Service, Marketing, Marketing Strategy, Sales, Training, Team Building, Leadership, Telecommunications, Account Management, Customer Satisfaction, Cross-functional Team..., Salesforce.com, Sales Management, Customer Retention, Sales Operations, New Business Development, Career Development
Education
California State University-Northridge
Bachelor of Arts (BA)
Kaiser Permanente 2011 - Present
Cox Communications 2008 - 2011
Skills
Project Management, Management Consulting, Process Improvement, Risk Management, Microsoft Excel, Account Management, Visio, Sales
Education
California State University-San Bernardino
Master of Business Administration (M.B.A.)
The George Washington University
Bachelor of Business Administration (B.B.A.)
Fashion Institute of Design & Merchandising
Associate of Arts (AA)
Cox Communications May 2015 - Present
1-142d FA August 2013 - May 2015
Cox Communications November 2009 - May 2015
Arkansas Army National Guard February 2011 - August 2013
Cox Enterprises February 2006 - November 2009
Hewlett-Packard August 2004 - May 2006
Ronin Solutions 2002 - 2004
Marconi Communications 2000 - 2001
Fore Systems 1997 - 2000
Skills
Cross-functional Team..., Staff Training, Network Design, MPLS, Switches, Team Leadership, Wireless Networking, Computer Network..., Telecommunications, Wireless, Call Centers, Active Directory, Vendor Management, Leadership, Solution Selling, Troubleshooting, Enterprise Architecture, Cisco Technologies, Project Planning, Sales Engineering, LAN-WAN, Project Management, Process Improvement, Servers, IP, Enterprise Software, Disaster Recovery, Network Engineering, TCP/IP, Training, IT Management, Sales, Program Management, Analysis, Security, Data Center, WAN, VPN, Account Management, Ethernet, Networking, Integration, VoIP, Management, Team Building, Sales Operations
Education
Capella University
Bachelor of Science, Information Technology
University of Southern Mississippi
Cox Communications October 2003 - May 2014
Seagate Technology 1972 - 2002
Skills
Customer Service, Leadership, Training, Troubleshooting, Process Improvement, Project Management, Microsoft Office, Team Leadership, Team Building
Education
TechSkills-Oklahoma City 2003 — 2003
A+, N+, PC networking and setup
Oklahoma State University 1989 — 1999
•Industrial processes, C++programming, Business Math, Project Management
Canadian Valley Technology Center
•Design for Six Sigma •Microsoft Excel, Word, Access
Francis Tuttle Technology Center
•Technical math
ECG Studio visual process engineering March 2012 - Present
Cox Communications 2010 - 2011
PwC Consulting November 2002 - December 2009
Skills
ITIL v3 Foundations..., Process Improvement, Program Management..., Labor Strategy, Technology Intelligence, Global Transformation, Strategic Planning, Account Management, Leading Organizational..., Executive Presentations, Portfolio Management, Service Oriented..., Revenue Goal/Growth..., Business Process..., Talent Management, PMP, Business Development, PMO, Project Portfolio..., Change Management, Strategy, Project Delivery, Business Intelligence, Leadership, SOA
Education
Capella University
Master of Business Administration (MBA), Business/Managerial Economics
Central Michigan University
Bachelor of Business Administration (BBA), Business/Managerial Economics
Chattanooga Times Free Press February 2008 - Present
The Honolulu Advertiser June 2005 - January 2008
Cox Communications October 1997 - June 2005
Skills
Budgets, Strategic Planning, Negotiation, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, HTML, Public Speaking, Editing, Accounting, Advertising, Sales Management, Marketing Strategy
Education
Golden Gate University 1995 — 1998
Master of Business Administration (M.B.A.), Business Administration and Management, General
California State University-Sacramento 1992 — 1995
Bachelor of Science (B.S.), Management Information Systems, General
Animal Control July 2014 - Present
The Hydrant Dog Grooming and Nutrition Center October 2012 - Present
Morton High School 2013 - Present
Cox Communications July 2012 - September 2012
Maven Marketing November 2011 - July 2012
Skills
PowerPoint, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Animal Nutrition, Animal Health, Holistic Health, Nutritional Counseling, Wellness, Sales, Consulting, Direct Sales, Social Media Marketing, Marketing, Email Marketing, Social Media, Social Networking, Product Marketing, Sports Coaching, Coaching, Coaching Staff
Education
Academy of Natural Health Science 2013 — 2015
Clinical Pet Nutritionist
Calumet College of Saint Joseph 2008 — 2010
Criminal Justice and Corrections
South Suburban College 2005 — 2006
Criminal Justice and Corrections
Laura Wilmot Design October 2012 - Present
Cox Communications 2010 - 2012
PMD Engineering 2005 - 2009
PLH & Associates 1996 - 2005
Education
California State University-Long Beach
Bachelor of Arts (BA), Interior Design
Sacramento Municipal Utility District October 1990 - Present
Cox Communications 1986 - 1990
United States Marine Corps 1980 - 1986
Skills
Project Management, Process Improvement, Program Management, Change Management, Project Planning, SAP, SDLC, Project Portfolio..., PMO, Integration, Business Analysis, Business Process, Business Process..., IT Strategy, Strategic Planning
Education
CSU Sacramento
UC Davis
McBride Research Labs 2012 - Present
Cox Communications 2005 - 2012
APAC, Inc. June 2003 - April 2005
Visioneering Inc. 1999 - 2001
Northrop Grumman Corporation October 1993 - July 1999
Skills
Month End Close, Financial Analysis, Financial Reporting, General Ledger, Variance Analysis, Accounts Payable, Accounts Receivable, Cost Accounting, Cost Analysis, Customer Relations
Education
Capital University 1980 — 1984
BA, Accounting
91 Express Lanes 2009 - Present
InSight Health Corp. May 2005 - May 2008
Cox Communications November 2002 - May 2005
Meguiar's February 2001 - November 2002
Skills
Microsoft Office, Hardware, Disaster Recovery, Technical Support, Active Directory, Networking, VPN, Customer Service, TCP/IP, Microsoft SQL Server, Project Management, Visio, Troubleshooting, Software Installation, System Administration, Performance Management, Analysis, Software Documentation, IP, Cisco Technologies, Servers, Cisco IOS, Windows, Computer Hardware, Help Desk Support, Vendor Management, Data Center, Training, Laptops, Blackberry, Outlook, Process Improvement, SQL, VMware, SharePoint
Education
Computer Education Institute 2000 — 2000
System Administration
Saddleback College 1992 — 1994
Liberal Arts
California State University-Fullerton 1990 — 1991
Liberal Arts
Cox Communications January 2006 - Present
U.S. Army Reserve May 1987 - Present
Level 3 Communications September 2003 - January 2006
WorldCom September 2000 - March 2003
AT&T March 1999 - September 2000
Verizon Federal Network Systems April 1993 - March 1999
United States Army May 1987 - January 1992
Skills
Sales Engineering, Help Desk Support, Routers, HTML, Network Engineering, EIGRP, Software Installation
Education
Capella University 2005 — 2010
BS (Currently Pursuing), Information Technology
Kings Hawaiian Holding Company January 2013 - Present
Circor Aerospace Products Group February 2008 - January 2013
Ingersoll Rand, Climate Control Technologies 2004 - 2008
Cox Communications August 2002 - November 2004
The Geneva Companies June 2000 - May 2002
Skills
Mergers & Acquisitions, Business Process..., Leadership, Analysis, Sarbanes-Oxley Act, Finance, Internal Controls, Accounting, Strategic Financial..., Auditing, Cost Accounting, Restructuring
Education
Harvard Business School 2010 — 2012
PLD, Organizational Leadership
Pepperdine University, The George L. Graziadio School of Business and Management 1998 — 2000
MBA, Finance
California State University-Fullerton 1992 — 1996
B.A., International Business
Cox Communications September 2014 - Present
Cox Communications January 2008 - April 2014
Dillon's Restaurant September 2005 - December 2007
Skills
Negotiation, Budgets, Cost Control, Microsoft Excel, Microsoft Word, PowerPoint, Purchasing, Human Resources, Windows, Hiring, Written & Verbal..., Management, Customer Service
Education
California State University-Sacramento
Bachelor of Arts (B.A.), Economics
De Anza College
Associate of Arts (A.A.), Behavioral Sciences
Cox Communications January 2015 - Present
AT&T March 2014 - January 2015
Sequencia Technologies February 2013 - March 2014
EMC January 2008 - February 2013
BusinessEdge Solutions November 2005 - December 2007
Vonage April 2005 - November 2005
Leapstone Systems Inc. (now Arris) August 2001 - March 2005
Coreon Inc July 2000 - August 2001
Alpharesources Inc. 1996 - 2000
Telcordia Technologies 1993 - 1996
Skills
Cloud Computing, Solution Architecture, VoIP, Software Development, Data Center, Integration, Program Management, Project Management, Product Management, IT Strategy, Strategy, Professional Services, Telecommunications, SIP, Pre-sales, Mobile Devices, Vendor Management, Enterprise Architecture, SaaS, Wireless, Enterprise Software, Requirements Analysis, Agile Methodologies, Business Process, SOA, Management, Architecture, Software Project..., IP, Service Delivery, EAI, Technology Management
Education
Carnegie Mellon University
MS
University of Maryland College Park
BS
Cox Communications November 2009 - Present
Kingsley Charter Council May 2014 - Present
Skills
Telecommunications, MPEG, System Architecture, Systems Engineering, Product Development, Video, Software Documentation, IPTV, Problem Analysis, VOD, Broadband, Wireless, DOCSIS, RF, Product Management, Satellite, Integration, TCP/IP, VoIP, IP, Strategy, Digital TV, Networking, Set Top Box, Network Design, Ethernet, SNMP, Network Engineering, MPEG2, Conditional Access, Testing, Digital Video, Product Marketing, MPEG-4
Education
Northcentral University 2010 — 2015
Ph.D., Management of Engineering and Technology
DeSales University 2000 — 2001
MBA, Finance/Technical Management
Carnegie Mellon University 1995 — 1999
BS, Engineering (Electrical and Computer)
TEOCO December 2008 - Present
Career Transition Period July 2008 - November 2008
Birch Telecom November 2001 - June 2008
ITC Deltacom February 2001 - September 2001
Urban Media November 1999 - January 2001
Cox Communications March 1998 - November 1999
Intermedia February 1996 - February 1998
ATS Network Communications November 1994 - January 1996
Teledial America/US Signal May 1991 - November 1994
Skills
Start-ups, Contract Negotiation, Strategic Planning, Leadership, Management, Business Analysis, Network Design, Project Planning, SS7, Telecommunications, IP, Account Management, Business Planning, Forecasting, Networking, Team Building, Product Development, Vendor Management, Access, Product Management, Sales, Wireless, Process Improvement, Ethernet
Education
Calvin College 1985 — 1990
BA
Crawford & Company September 2014 - Present
EarthLink February 2012 - August 2014
EMS Technologies, now part of Honeywell 2006 - 2011
Cox Communications 2004 - 2006
PRG Schultz International, now PRGX 2003 - 2004
Deloitte 1999 - 2003
Skills
Financial Reporting, Internal Audit, Revenue Recognition, Sarbanes-Oxley, Sarbanes-Oxley Act, Auditing, Internal Controls, Financial Analysis, US GAAP, COSO, Enterprise Risk...
Education
Carnegie Mellon University 1995 — 1997
MS Public Policy & Management, Financial Analysis/Economic Development
Centre College 1986 — 1991
BA, English
Chartway Federal Credit Union June 2013 - Present
Harris Connect, LLC February 2001 - October 2011
QVC Inc February 1991 - February 2001
Cox Communications February 1988 - February 1991
Time Warner Cable 1984 - 1988
Cox Communications 1981 - 1984
Education
Capella University 2003 — 2007
MBA, Marketing
Old Dominion University 1977 — 1987
BA, Communications
Automobile Club of Southern California 1996 - Present
Cox Communications April 1994 - June 1996
Knott's Berry Farm April 1981 - July 1993
Skills
Direct Marketing, Direct Mail, Integrated Marketing, Marketing Strategy, Marketing Communications, Direct Response, Database Marketing, Advertising, Marketing Management, Marketing, Lead Generation
Education
California State University-Long Beach - College of Business Administration 1983 — 1986
Bachelor of Business Administration (B.B.A.), Accounting, Marketing
Cypress 1981 — 1983
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Cox Communications 2012 - Present
BSN Medical April 2008 - March 2012
ADC Telecommuniciations December 2006 - February 2008
Ingersoll Rand Company March 1998 - October 2006
Skills
Supply Chain Management, ERP, Manufacturing, Supply Chain, Strategic Planning, Financial Analysis, Cross-functional Team..., Six Sigma, Materials Management, SAP, Forecasting, Supply Chain..., Operations Management, SAP R/3, MRP
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2004 — 2006
Masters, Business Administration
Case Western Reserve University 1990 — 1993
BS, Mechanical Engineering, Economics minor
DataScan Technologies April 2015 - Present
AIM Consulting Group December 2012 - June 2014
Cox Communications April 2011 - June 2012
McKesson August 2000 - November 2010
AT&T March 1991 - January 2000
Skills
Process Improvement, SDLC, Requirements Analysis, Business Analysis, Requirements Gathering, Management, Testing, Visio, Business Process, Program Management, Quality Center, CRM, Agile Methodologies, Integration, Leadership, Software Project..., Business Intelligence, Quality Assurance, Test Cases, Project Management, Business Process...
Education
Carnegie Mellon University
Bachelor of Arts (B.A.), Professional and Creative Writing
Cox communications 2003 - Present
Education
California State University-Fullerton 2000 — 2006
IBM August 2012 - Present
Lodestone Management Consultants December 2010 - September 2012
CA Technologies December 2009 - December 2010
IBM Global Services June 2005 - December 2009
Cox Communications January 2002 - June 2005
Diamond Management & Technology Consultants June 1998 - August 2001
KPMG Peat Marwick 1994 - 1998
Procter & Gamble May 1988 - December 1994
Skills
Master Data Management, Strategic Sourcing, Six Sigma, Inventory Management, IT Strategy, Lean Manufacturing, ERP, SAP, SAP CRM, Sales Plan, Supply Chain Management, Process Improvement, Supply Chain, Manufacturing, Business Transformation, Business Process..., Strategy, Business Process, Supply Chain..., Management Consulting, Integration, Business Process..., CRM, Management, Business Process Design, Outsourcing, SAP ERP, Process Engineering, Business Development, Project Planning, Consulting, Change Management, Program Management, Project Management, Business Intelligence, Cross-functional Team..., Business Analysis, PMO, Project Portfolio...
Education
Case Western Reserve University 1983 — 1988
BSME
Meredith Corporation May 2015 - Present
Cox Communications 2011 - 2014
Fox (Film, TV and Sports) 2000 - 2011
KTLA 1980 - 1981
KTLA 1980 - 1981
KTLA 1980 - 1981
Skills
Advertising Sales, Sales, Media Buying, Digital Media, Advertising, Media Planning, Television, Digital Marketing, Integrated Marketing, Social Media Marketing, Online Advertising, Broadcast, New Media, Marketing Strategy, Marketing, Mobile Marketing, Mobile Advertising, Lead Generation, Digital Strategy, Radio, Sponsorship, Account Management, Sales Presentations, Social Media, Sales Management, Direct Marketing, Broadcast Television, New Business Development, Radio Advertising
Education
California State University-Northridge
Radio-Television-Film
Comcast May 2011 - Present
Easy 8 Software, LLC October 2008 - Present
Cox Communications June 2009 - April 2011
PlaydayTV 2008 - 2009
SeaChange International June 1999 - August 2008
MAYA Design 1992 - 1999
Education
Carnegie Mellon University 1988 — 1992
BS, Math/Computer Science
Cox Communications September 2007 - Present
Skills
Troubleshooting, Technical Support, Visio, Customer Service, Computer Hardware, Help Desk Support, Customer Satisfaction, Windows 7, Call Centers, Networking
Education
CSU Sacramento 1983 — 1987
BS, Business Administration
UDR April 2014 - Present
Windsor Communities March 2012 - May 2013
Willmark Communities April 2011 - March 2012
Cox Communications July 2008 - April 2011
Archstone-Smith May 2007 - June 2008
Enterprise Rent-A-Car 2004 - 2007
Associated Students, CSUF, Inc. June 2002 - July 2004
RCP Block and Brick June 1998 - August 2002
Skills
Customer Service, Retail, Telephone Skills, Sales Management, Customer Satisfaction, Customer Relations, Public Relations, Sales, Marketing, Management, Sales Operations, Budgets, Training, Business Development, Time Management, Leadership
Education
California State University-Fullerton 1998 — 2004
BA, Political Science
Helix High School 1994 — 1998
College Loan Corporation November 2004 - Present
Chase Home Finance September 2002 - November 2004
Cox Communications June 2000 - August 2002
Education
California State University-Fullerton 1990 — 1994
Booz Allen Hamilton May 2006 - Present
Strayer University April 2005 - Present
Regent University School of Law December 1998 - April 2006
Bryant & Stratton College May 2004 - May 2005
American Center for Law and Justice September 1994 - November 1999
Antilles Consolidated School System (DoD Schools) March 1994 - August 1994
Cox communications October 1989 - July 1993
Education
Capella University 2007 — 2010
PhD, Org and Mgt w/IT
Regent University 2001 — 2003
M.B.A, E-Business
SunTrust Bank August 2012 - Present
Cox Communications August 2010 - August 2012
Delta Air Lines 2007 - 2010
Delta Air Lines 2006 - 2007
Delta Air Lines 2003 - 2006
Delta Technology 1999 - 2003
Delta Technology 1997 - 1999
Guzzardo Leadership Group January 1996 - December 1996
Metropolitan Life Insurance Company October 1985 - March 1995
Skills
Performance Management, Employee Engagement, Succession Planning, Talent Management, Leadership Development, Change Management, Employee Relations, Workforce Planning, Organizational..., Organizational..., Talent Acquisition, Onboarding, Recruiting, Organizational Design, Process Improvement, Executive Coaching, Vendor Management, HRIS, Labor Relations, Human Resources, Strategy, Deferred Compensation, Employee Benefits, Leadership, Training, Benefits Administration, Sourcing, Program Management, Management, Personnel Management
Education
Capella University
Bachelor, Human Resources
Chenango Forks
Colorado State University
M.Ed, Human Resource Studies
Nationwide Pet July 2014 - Present
AutoTrader.com October 2011 - July 2014
Novartis Vaccines and Diagnostics March 2008 - July 2010
Cox Communications May 2007 - January 2008
Advantage Sales & Marketing February 2007 - May 2007
Bally Total Fitness June 2003 - June 2006
Skills
Access, PeopleSoft, Budgets, Payroll, Recruiting, Human Resources, PowerPoint, Public Speaking, Training, Employee Benefits, Outlook, Time Management, Microsoft Excel, Microsoft Office, Data Analysis, Account Reconciliation, Salesforce.com, Management, CRM
Education
Suffolk University 2005 — 2006
Masters of Science, Criminal Justice
California State University-Fullerton 2001 — 2004
BA, Criminal Justice
Valassis April 2003 - Present
Ganz January 1999 - April 2003
Corporate Vacations, American Express Travel August 1995 - January 1999
Cox Communications January 1993 - August 1995
US Army June 1990 - December 1992
Skills
Outside Sales, Marketing Strategy, Marketing Communications, Market Research, Social Media Marketing, Product Marketing, Online Marketing, Email Marketing, Salesforce.com, Direct Sales, Sales Process, Sales Presentations, Digital Media
Education
Central Connecticut State University 1985 — 1990
Bachelor of Arts (B.A.), Marketing Communications
Rockville High School 1983 — 1985
High School diploma
Cayuse Technologies July 2010 - Present
Vocalocity April 2007 - November 2008
Cox Communications November 2006 - January 2007
T-Mobile November 2005 - October 2006
Skills
SQL, XML, Java, HTML, Unix, C, Servlets, VoIP, Quality Assurance, Test Director, System Testing, Manual Testing, Regression Testing, German, Scrum, Testing, Eclipse, Microsoft Office, Agile, Agile Methodologies, Microsoft SQL Server, SDLC, Quality Center, Test Cases, Software Documentation, Databases, Shell Scripting, CSS, JSP, Software Development, Linux, Visual Studio, C#, Software Engineering, Access, MySQL, Test Automation, HP Quality Center
Education
Georgia State University 1996 — 1998
MS, Computer Science
California Institute of Technology 1972 — 1976
BS, Chemistry
Phillips Academy 1969 — 1972
Diploma
MasterCard March 2015 - Present
MasterCard July 2012 - Present
MasterCard July 2010 - July 2012
CEA, Global Education March 2009 - July 2010
Cox Communications April 2006 - December 2008
DaimlerChrysler Financial Services July 2005 - April 2006
DaimlerChrysler Financial Services January 2003 - July 2005
DaimlerChrysler Financial Services January 2001 - January 2003
LeadershipWorks! April 1996 - December 2001
DaimlerChrysler Services January 1999 - January 2001
Skills
Succession Planning, Leadership Development, Talent Management, Performance Management, Change Management, Organizational..., Leadership, Coaching, Employee Relations, Strategy, Human Resources, Executive Coaching, Organizational..., Training, Management, Organizational Design
Education
Capella University 2003 — 2007
Master of Science (MS), Industrial/Organizational Psychology
Southern Illinois University, Edwardsville 1984 — 1986
none (MA program), Clinical Adult Psychology
The King's College 1979 — 1984
B.A., Psychology and Sociology
Central Connecticut State University November 2012 - Present
Valk Brothers, LLC February 2012 - Present
A-Sharp Wedding Disc Jockeys of Connecticut, LLC January 1991 - Present
Central Connecticut State University August 2011 - November 2012
Central Connecticut State University December 2008 - November 2012
Central Connecticut State University June 2000 - December 2008
Cox Communications 1993 - 2000
Grainger 1990 - 1993
Caldor January 1988 - November 1989
Skills
Editing, Video, Social Media, Video Production, Public Relations, Lighting, Studio Lighting, Audio, Streaming Media, Sound, Management, Project Management, Non-profit Leadership, Non-profit Boards, Production Budgeting, Department Budgeting, Capital Budgeting, Budget Process, Strategic Planning, Media Planning, Digital Media, Social Media Marketing, Television
Education
Central Connecticut State University 2002 — 2004
MS, Educational Technology
Central Connecticut State University 1990 — 1994
BA, Communication, Mass Media
Cox Communications August 2007 - Present
Skills
IPTV, VOD, DRM, Product Management, Partnerships, Strategic Partnerships, Strategic Planning, Interactive TV, Account Management, Business Development, Cable Television, Cloud Computing, Competitive Analysis, Conditional Access, Cross-functional Team..., Digital Media, Digital TV, Integrated Marketing, Integration, Leadership, Managed Services, Marketing Communications, Marketing Strategy, Media Relations, Mobile Devices, New Business Development, Product Marketing, Public Relations, Sales, Satellite, Start-ups, Strategic Communications, Strategy, Streaming Media, Telecommunications, Television, Vendor Management, Video, VoIP
Education
California State University-Sacramento 1991 — 1994
MBA
University of San Diego 1985 — 1989
Bachelor, Business Administration
ReMend August 2014 - Present
Revlon Professional Brands January 2014 - July 2015
GreatCall November 2011 - January 2014
Cox Communications 1997 - 2009
UMUC 2006 - 2008
Skills
Troubleshooting, Windows 7, XP, Customer Service, Management, Process Improvement, Program Management, Leadership, Vendor Management, Customer Satisfaction
Education
Capella University 2011 — 2014
Master of Science (M.S.), Human Services
University of Maryland University College 2006 — 2008
Bachelor of Science in Business Administration, Businss Administration
Cox Communications October 2011 - Present
Cox Communications August 2006 - October 2011
Cox Communications May 2005 - August 2006
Cox Communications May 2003 - May 2005
AT&T Broadband September 2000 - January 2003
MediaOne July 1997 - September 2000
Skills
Software Development, IP, Product Management, Mobile Devices, SDLC, Disaster Recovery, Information Technology, VoIP, Wireless, PMO, Process Improvement, IPTV, Cross-functional Team..., Cloud Computing, Broadband, Telecommunications, Program Management, Business Intelligence, Integration, Project Management, Vendor Management, Managed Services, Enterprise Software, Data Center, Strategic Partnerships, VOD, IT Strategy, Strategic Technology..., Cable Television, Team Building, Enterprise Architecture, System Deployment, Call Centers, Ethernet, Network Engineering, Interactive TV, Network Design, Optical Fiber, DOCSIS
Education
Carnegie Mellon University
Suddenlink Communications June 2014 - Present
Cox Communications November 2004 - June 2014
Direct General Insurance March 1998 - November 2004
Healing Hands Home Heath 1993 - 1998
Skills
Employee Relations, Mergers, Onboarding, Performance Management, Talent Acquisition, HRIS, Leadership Development, Human Resources, Succession Planning, Organizational..., Benefits Administration, Training, Taleo, Deferred Compensation, Personnel Management, HR Policies, Employee Benefits, Employee Engagement, Mergers & Acquisitions, Employee Training, New Hire Orientations, Workforce Planning, Talent Management, Applicant Tracking..., Employment Law, Conflict Resolution, FMLA, Recruiting, HR Consulting, Job Descriptions, Labor Relations, College Recruiting, Interviews, Temporary Placement, Performance Appraisal, Employer Branding, Hiring, Internet Recruiting, Compensation & Benefit, PeopleSoft, Career Development, Benefits Negotiation, Job Analysis, Organizational Design, Screening Resumes, Executive Search, Organizational..., Transformations, Screening, Technical Recruiting
Education
Capella University 2010 — 2012
Masters, Human Resources Management, A+
Capella University 2006 — 2009
Bachelor, Business Administration - Human Resources Management, A+
Southeastern Louisiana University 1980 — 1981
Bachelor, Business
Other
Master's degree, Human Resources Management
Verizon Telematics, Inc. November 2012 - Present
Charter Communciations May 2012 - October 2012
Cox Communciations June 2006 - January 2012
Charter Communications October 2005 - May 2006
Cox Communications January 2004 - October 2005
Cox Communications 2000 - 2003
Skills
MS Project, Project Planning, Project Implementation, Project Coordination, Cross-functional Team..., Document Management, Decision Making, Team Building, Team Management, Team Leadership, Conflict Management, Change Management, Setting Priorities, Process Development, Procedure Development, Microsoft Office, Leadership, Training, Telecommunications, Management, Visio, Process Simulation, Wireless, Call Centers, Product Management, Process Improvement, Troubleshooting, Customer Experience, Networking, Telephony
Education
Centenary College of Louisiana
BA
Lon Morris Junior College
AA
Virginia Polytechnic Institute and State University
MFA
RexiAlo January 2001 - Present
Alcoa 2013 - 2013
CSC at MBCI 2010 - 2011
GE Aviation 2010 - 2011
Dinero Solutions 2001 - 2011
RexiAlo--CDC Barcode work 2001 - 2011
OAUG 2000 - 2011
RexiAlo 2003 - 2010
Dinero Solutions 2001 - 2010
Cox Communications 2009 - 2009
Skills
Project Management, Oracle E-Business Suite, Business Analysis
Education
Canisius College
InSite Telecom June 2003 - Present
ASR Communications July 1998 - June 2003
Cox Communications February 1996 - September 1997
PacTel/AirTouch Cellular August 1989 - February 1996
Skills
Wireless, Microwave, Cellular Communications, LTE, Project Management, CDMA, Vendor Management, Fiber Optics, WiMAX, Construction Management, 4G, Ethernet, UMTS, Optical Fiber, VoIP, Telecommunications, T1, Site Acquisition, Mobile Devices, Cabling, Wireless Networking, Computer Network..., WiFi, RF, System Deployment, Network Design, GSM, Broadband, Mobile Communications, IP, Telephony, Network Engineering, MPLS
Education
California State University-Long Beach 1986 — 1990
BSEE
10KSB
California Dream Estates June 2009 - Present
Cox Communications November 2003 - April 2013
Real Pro Real Estate Consultants April 2004 - June 2009
United Discount Mortgage April 2004 - June 2009
Prudential California Realty July 2001 - July 2003
Skills
Real Estate Broker, Mortgage Brokers, Real Estate, National Association of..., Short Sales, Real Estate Transactions, Property Management, Call Centers, Vacation Rental, Sales Process, Luxury Cruise, Luxury Auto Sales, Sales Operations, Commercial Insurance, Insurance, Life Insurance, Property & Casualty..., Mortgage Lending, Residential Mortgages, Loan Origination, Restaurant Management, Operations Management, Small Business, Contract Negotiation, Web Development, Management, Sales Management, Direct Sales, Sales Presentations, Food & Beverage, Concierge Services, Leisure Travel, Online Marketing, Online Travel, Financial Services, Rentals, Rental Real Estate, Account Management, Seller Representation, New Business Development, Relationship Management
Education
California State University-Northridge 1998 — 2000
Petaluma High School 1994 — 1998
Diploma
Cox Communications October 2000 - Present
Cox Communications October 2000 - February 2007
Education
Cambridge College 2004 — 2006
Management
Old Dominion University 1991 — 1999
Electrical Engineering
Cox Communications October 2009 - Present
Phoenix Coyotes June 2007 - August 2009
The Property Options Group, LLC December 2004 - June 2007
E! Entertainment Television January 2002 - June 2004
Skills
Strategy, Sales, Social Media, Finance, Event Planning, File Management, Event Management, Social Media Marketing, Marketing, Product Management, Public Relations
Education
California State University-Los Angeles
Bachelor's, Liberal Arts
Mt. San Antonio College
Associate's, Liberal Studies
City of Anaheim January 2007 - Present
Cox Communications 2000 - 2006
Sprint PCS 1995 - 1999
Disneyland Resort June 1994 - November 1995
Skills
Government Relations, Community Relations, Media Relations, Public Relations, Event Planning, Strategic Communications, Corporate Communications, Charitable Giving, Issues Managment, Nonprofits, Community Development, Policy, Lobbying, Leadership, Crisis Communications
Education
California State University-Fullerton 1978 — 1982
B.A., Political Science
Cox Communications July 2009 - Present
Education
California State University-Northridge 1998 — 2003
BS, Business/Marketing
True Investments Family Office November 2014 - Present
Shea Properties July 2014 - September 2014
Hyundai Information Systems North America July 2013 - January 2014
The Joseph Company International May 2013 - July 2013
Spireon, Inc. October 2012 - January 2013
Platinum Storage Group March 2012 - August 2012
Smile Brands Inc. October 2011 - December 2011
Cox Communications 2007 - 2011
Router Solutions 2003 - 2006
Skills
General Ledger, Account Reconciliation, Fixed Assets, Accounting, Microsoft Excel, Financial Analysis, Financial Statements, Payroll, SAP general ledger and..., Oracle BI general..., Blackline GLCM account..., NetSuite general ledger..., Platinum/Epicor general..., Lawson general ledger..., J.D. Edwards general..., Microsoft Excel, Word..., Excel vlookups and..., Quick Books Enterprise..., Quick Books Premier..., Accounts Receivable, Auditing, Variance Analysis
Education
California State University-Long Beach - College of Business Administration
BS, Accounting
Long Beach City College
Associate of Arts (A.A.), Accounting
Robert A. Millikan High School
Cox Communications April 2012 - Present
Righting the Write way 1997 - 2015
Righting the Write Way 1997 - 2015
Xerox 2011 - 2012
Customer Value Partners August 2009 - February 2010
Customer Value Partners May 2006 - August 2009
University Instructors, Inc. 2004 - 2004
ValueOptions, Inc.® 2003 - 2004
East End Academy 2003 - 2004
Suffolk Public Schools 2001 - 2004
Skills
Microsoft Office, Microsoft Excel, Customer Service, Research, Writing, Project Management, Systems Analysis, Performance Management, Quality Assurance, Technical Support, Educational Consulting, Public Speaking, Public Relations, Event Planning, Management, Outlook, Team Building
Education
Capella University
Doctor of Philosophy (Ph.D.), Educational/Instructional Media Design
Tidewater Community College
Certification, Project Management-Six Sigma
Strayer University
Master's Degree, Management Information Systems and Services
Norfolk State University
Bachelor's Degree, English/African American Literature
ITT Technical Institute
Certificate of Completion, Telecommunications Technology/Technician
YP℠ Marketing Solutions October 2011 - Present
Cox Communications January 2008 - September 2012
FMF Capital October 2005 - December 2007
Aegis Mortgage April 2001 - October 2005
Skills
Sales Management, Account Management, Sales, Direct Sales, Salesforce.com
Education
California State University-Fullerton 1990 — 1993
BA, Criminal Justice/Law Enforcement Administration
Sprint January 2005 - June 2015
Sprint October 2002 - December 2004
Sprint November 2002 - June 2003
Cox Communications June 1997 - September 2000
Disneyland June 1995 - January 1996
Skills
Sales, Customer Service, Management, Telecommunications, Sales Management, Team Leadership, Customer Satisfaction, Leadership, Wireless, Microsoft Office, Public Speaking, Employee Training
Education
California State University-Long Beach 1997 — 2002
Bachelor’s Degree, Business Administration and Management, General, 3.0
Capital One Auto Finance July 2014 - Present
Direct Energy February 2014 - June 2014
Cox Communications November 2006 - June 2013
Wal-Mart Neighborhood Market June 2005 - June 2006
Cingular Wireless February 2002 - February 2003
US Army August 1992 - May 1996
Education
Central Bible College
Enid High School
Tulsa Junior College
Cox Communications July 2006 - Present
VCG July 2005 - July 2006
Convergys (Now NetCracker) January 2000 - July 2005
Skills
SDLC, Business Analysis, Cross-functional Team..., Integration, PMP, Process Improvement, Requirements Analysis, Software Project..., Telecommunications, Vendor Management, Visio
Education
Capella University 2011 — 2015
Information Technology
Kennesaw State University 1996 — 2010
Computer Science
MUFG Union Bank December 2011 - Present
Bank of America October 2010 - December 2011
Tekworks October 2008 - October 2010
Washington Mutual Home Loans 2004 - 2008
FreeLance 2002 - 2005
Cox Communications 1996 - 2002
Skills
Credit Analysis, Customer Service, Underwriting, Credit, Microsoft Office, Mortgage Lending, Banking, Sales, Financial Analysis, Loans, Refinance, Loan Origination, Mortgage Banking, FHA, Microsoft Excel, Risk Management, Call Centers, Finance, Residential Mortgages, Loan Servicing, FHA financing, Strategic Financial..., Financial Risk, Portfolio Management, Insurance, VA loans, Process Improvement, Financial Services, Leadership, Investments, Real Estate, Team Building, Mutual Funds, Management, Public Speaking, Project Management
Education
UOPX 2008 — 2010
Masters, Business Administration
California State University-Long Beach 1989 — 1999
Bachelors of Science, Criminal Justice
Long Beach Poly
High School, General Studies
Microsoft 2014 - Present
Cox Communications October 2013 - June 2014
Sprint February 2013 - October 2013
Cox Communications June 2012 - December 2012
Cox Communications February 2012 - June 2012
Cox Communications January 2011 - February 2012
Cox Communications November 2006 - January 2011
Cox Communications July 2004 - November 2006
Cingular May 2003 - May 2004
Skills
Technical Support, Routers, Troubleshooting, Switches, TCP/IP, Computer Hardware, Windows, Networking, Customer Service, Sales
Education
Capella University
Louisiana Technical College
Cox Business March 2014 - Present
Cox Communications August 2010 - Present
Cox Business August 2010 - March 2014
Skills
Administration, Customer Service, Customer Experience, Microsoft Excel, System Administration, Operations Management, Customer Satisfaction, Call Centers, Process Improvement, Account Management, Telecommunications, Troubleshooting, Salesforce.com, Sales, Team Building, Team Leadership
Education
Capella University 2011 — 2013
Master's degree, Educational Psychology
Old Dominion University 2003 — 2011
Bachelor of Science (BS), Psychology
Letter 10 Media January 2013 - Present
Putnam Toyota - Altus January 2015 - August 2015
ACTIVE Network June 2014 - August 2014
U.S. Cellular August 2013 - May 2014
Cox Communications May 2012 - March 2013
AT&T Mobility July 2006 - May 2012
Walgreens August 2005 - March 2006
Big Lots June 2005 - September 2005
Skills
SEO, Social Media, Management, Project Management, Google+, New Business Development, Android, Windows, Small Business, Wireless, Data Entry, Technical Support, Invoicing, Microsoft Office, Microsoft Excel, Time Management, Microsoft Word, Operating Systems, PowerPoint, Photoshop, Telecommunications, iOS, Music Production, Digital Illustration, YouTube, Social Media Marketing, Troubleshooting, Sales, B2B, Customer Satisfaction, Quotas, WordPress, Social Networking, Customer Retention, Selling, CSS, Customer Service, Marketing, Marketing Strategy, Online Marketing, Team Building, Leadership, Facebook, Strategic Planning, Blogging, Team Leadership, Advertising, Account Management, Business Development
Education
Cameron University 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix
Associates of Arts, Business Technology
Altus High School 1999 — 2002
Cox Communications August 2000 - 2011
Pauley Construction February 1998 - August 2000
Merrick & Company February 1994 - February 1998
DRA Surveying March 1993 - February 1994
Merrck & Company December 1974 - January 1993
Skills
GIS, CAD, Microsoft Office, Microsoft Word, Microsoft Excel, Windows, Engineering, Telecommunications, Construction, Illustration, Word, Excel, Outlook
Education
Rio Salado College 2001 — 2001
Certificate, Corrective Plant Maintenance Class, With Honors
Pickens Technical College 1991 — 1992
Certificate, AutoCAD
University of Wyoming 1970 — 1972
Bachelor of Science (B.S.), Art/Graphic Design
Casper College 1968 — 1970
N/A, Architecural Engineering/Drafting
Codero July 2012 - Present
support.com June 2011 - June 2012
2Wire April 2010 - October 2011
Cox Communications November 2010 - March 2011
Skills
Technical Services, Computer Repair, Computer Security, Programming, Wireless Networking, Software Installation, Software Training, Windows Networking, Linux, Mac OS X, Mac, Linux Server, Linux server..., Ubuntu, Red Hat Linux, Windows, Windows 7, Windows Server, Windows XP Professional, Software Repair, Computer Hardware, Computer Maintenance, PHP, phpMyAdmin, PHP Applications, Web Servers, Amazon Web Services, Social Networking, OS X, XP, Server Administration, Technical Support, Data Center, Amazon Web Services..., Servers, TCP/IP, Linux System..., VoIP, Hands-on Training, VMware, DNS
Education
Central Arizona College
iHeartMedia January 2013 - Present
The Walt Disney Studios April 2008 - January 2013
The Walt Disney Studios October 2005 - April 2008
Cox Communications March 2004 - September 2005
Retirement Housing Foundation July 2002 - March 2004
White, Nelson & Co., LLP December 2000 - May 2002
Education
California State University-Northridge
Bachelor of Science, Accountancy
Cox Communications 2008 - 2014
Skills
Microsoft Office, Microsoft Excel
Education
California State University-Fullerton 2002 — 2006
Bachelor’s Degree, Criminal Justice/Law Enforcement Administration
SOCCCD January 2015 - Present
The Princeton Review January 2015 - Present
Advantage Tennis Academy December 2012 - August 2014
Branded4Good June 2010 - November 2012
Mission Viejo Library August 2009 - December 2011
Cox Communications October 2006 - March 2008
Education
Orange Coast College 2009 — 2012
Associate of Arts (A.A.), Digital Media and Design
California State University-Monterey Bay 2002 — 2005
Bachelor of Arts (B.A.), Social and Behavioral Science
Saddleback College 1999 — 2001
Associate of Arts (A.A.), General Studies
UTMB March 2014 - Present
Herbalife September 2013 - February 2014
Yokohama Tire Corporation September 2012 - September 2013
Technology Integration Group September 2012 - September 2013
Peregrine Semiconductor September 2012 - September 2013
LPL Financial October 2012 - January 2013
Cox Communications May 2010 - August 2011
Hewlett-Packard October 2010 - May 2011
California State University, Long Beach August 2006 - May 2010
Skills
OBIEE, OBIA, SQL, Oracle, Data Modeling, ODI, Informatica, Microsoft SQL Server, SQL Server Management..., Oracle SQL Developer, PL/SQL, Toad, HTML, XML, Visual Basic, VBA, Microsoft Office, Databases, Unix
Education
California State University-Long Beach 2006 — 2010
Master's degree, Computer Science
Adhiparasakthi Engineering College 2001 — 2005
Bachelor's degree, Computer Science
Cox Communications August 2012 - Present
Cox Communications August 2009 - September 2011
The Cheesecake Factory February 2008 - August 2008
US Army August 2001 - August 2007
Skills
Network Administration, Network Security, Customer Service, DoD, German, Microsoft Office, Military, Nonprofits, Office Management, Office Administration, Project Management, Quality Assurance
Education
ECPI University 2010 — 2012
Bachelor of Applied Science (BASc), Network and System Administration/Administrator
Campbell University 2003 — 2004
Bachelor of Arts (BA), Computer and Information Sciences and Support Services
Kenwood USA TechnicianKenwood USA2007 - 2012
Miller Com/Marietta Com/Bearcom/Radio Com June 1974 - May 2007
Cox Communications December 1967 - June 1974
United States Air Force October 1963 - August 1967
Skills
Electronics, Computer Hardware, Technical Support, Wireless, Troubleshooting, AV, RF
Education
Southern Technical Institute 1967 — 1968
none, Electrical and Electronics Engineering, 3.8
Louisiana Tech University 1966 — 1967
Centenary College of Louisiana 1965 — 1966
Core, 3.5