Experience
Shands lakeshore   September 2015 - Present
VA Clinic  March 2015 - Present
CVS Health  May 2010 - Present
Walgreens  August 2009 - May 2010
SeniorMed  March 2009 - July 2009
Cbeyond - now a Birch Company   September 2008 - March 2009
CVS Health  September 1999 - January 2008

Skills
Anthropology, Sonography, Ultrasound, Diagnostic Ultrasound, Medical Ultrasound, Medical Diagnostics, Pharmaceutical Industry, Pharmacology, Pharmacy, Astrology, Art, Music, Data Entry, Event Planning, Healthcare, Management, Inventory Management, Medication Therapy..., Microsoft Excel, Microsoft Word, Pharmacueticals, Pharmacy Automation, Pharmacy Benefit..., Sales, Time Management, CPR Certified, Hospitals, Customer Service, Leadership

Education
Santa Fe College   2014 — 2015
Associate of Science (AS), Diagnostic Medical Sonography/Sonographer and Ultrasound Technician

Unversity of Florida   2004 — 2007
Bachelor of Arts (B.A.), Anthropology

Experience
(IHG) International Hotel Group   June 2015 - Present
Cbeyond - now a Birch Company   July 2012 - December 2014
AT&T  November 2008 - January 2012
Accenture  March 2007 - March 2008

Skills
VoIP, Customer Service, Telecommunications, Cloud Computing, Managed Services, Management, Project Management, Account Management, Solution Selling, Sales, Direct Sales, Call Centers, Team Leadership, Vendor Management, Provisioning, DSL, Fiber Optic Technology, EFM, TCP/IP, TCD, Wireless, Mobile Devices, Mobile Communications, Leadership, Salesforce.com

Education
Gwinnett Technical College   2015 — 2015
Project Management Professional, Project Management, Course completion 2/26/2015

Bethune-Cookman University

Experience
A.C. Tetloff Photography   1998 - Present
LegalShield, Independent Associate  September 2012 - Present
Cbeyond - now a Birch Company   March 2007 - March 2012
TSS Photography  2001 - 2007
Ritz Camera & Image  1999 - 2001
Georgia House of Representatives  January 2000 - April 2000
Georgia State University  1999 - 2000

Skills
Digital Photography, Fine Art Photography, Event Photography, Portrait Photography, Wedding Photography, Photo Shoots, Photos, Photo Editing, Solution Selling, Sales, Direct Sales, Overcoming Objectives, SaaS, Professional Services, Consultative Sales..., Unified Communications, Managed Hosting, Hosted Services, Virtualization

Education
Georgia State University   1998 — 2000
BA, Photography

Experience
Ritzy Travels via Paycation Travel   March 2015 - Present
Cbeyond - now a Birch Company   2012 - 2014
Cbeyond - now a Birch Company   2009 - 2012
Cbeyond - now a Birch Company   2007 - 2009
Cbeyond - now a Birch Company   2004 - 2007
Cbeyond - now a Birch Company   2003 - 2004
Media Outsourcing   2003 - 2003
AT&T  2002 - 2002
Apparel & Promotions   2001 - 2002
Sprint  1997 - 2001

Skills
Telecommunications, Process Improvement, Management, Project Management, Cloud Computing, Leadership, Team Leadership, Project Planning, Key Account Management, PMP, SDLC, Vendor Management, Business Analysis, Software Documentation, Business Process..., Manage Complex Projects, Integration, Business Development, Technical Support, Customer Experience, Managed Services, Customer Service, Customer Relations, MPLS Networking, Cloud Storage, Retention Strategies, JIRA, Confluence, SharePoint, Microsoft Publisher, Microsoft Office Suite, IP, Training, Service Delivery, Account Management, Customer Retention, CRM, Enterprise Software, Data Center, SaaS, VoIP, Microsoft Office

Education
Morris Brown College
Business Management

Experience
FusionStorm  December 2014 - Present
Cbeyond - now a Birch Company   June 2013 - October 2014

Skills
Sales, Account Management, Marketing, Customer Service, Cold Calling, Sales Presentations, Sales Operations, Sales Management, Team Leadership, New Business Development, Time Management, Team Building, Management, Leadership, Process Scheduler, Recruiting, Salesforce.com, Event Management, Business Networking, Referral Network, Cloud Computing, Solution Selling, Business Development, Enterprise Technology...

Education
California State University-Long Beach
Bachelor's degree, Psychology

Experience
Consultancy  November 2012 - Present
Cbeyond - now a Birch Company   April 2014 - May 2015
Onepath Systems  October 2013 - January 2014
TeleNavigators, Inc.   September 2003 - November 2012
Ciena Communications  1997 - 2003
Tellabs  April 1995 - August 1997
Global TeleMedia   April 1994 - April 1995
Interactive Telephone Company   August 1993 - December 1993
Digitran   April 1993 - August 1993
Dialogic Corporation  October 1990 - April 1993

Skills
Complex Sales, Target Account Selling, Power Base Selling, Large Account Management, Selling to Senior..., Situational Sales..., Contract Negotiation, Account Management, Solution Selling, Direct Sales, Selling Fundamentals, Counselor Salesperson, Versatile Salesperson, Sales, Sales Management, New Business Development, Strategic Planning, Business Development, Selling, Marketing Strategy, Marketing, Negotiation, Leadership, Management, Team Building, Interpersonal..., Time Management/Planning, Telecommunications, SONET Networking, Product Marketing, CRM, Sales Operations, Networking

Education
Professional Seminars   1990 — 2014
Sales & Management Training

New York State University- Institute of Technology   1988 — 1990
Bachelor of Science (BS), Telecommunications Engineering and Business, 3.8 GPA

Dutchess Community College   1986 — 1988
Associate of Arts and Sciences (AAS), Electrical Engineering Technology, 3.7 GPA

Experience
Birch Communications  April 2015 - Present
RaceTrac Petroleum  December 2014 - Present
Cbeyond - now a Birch Company   September 2013 - Present
Cbeyond - now a Birch Company   October 2012 - September 2013
Cbeyond - now a Birch Company   August 2011 - September 2012
Cbeyond - now a Birch Company   August 2011 - January 2012

Skills
Employee Training, Teaching Adults, Training, Call Centers, Technical Writing, Telecommunications, Team Building, Sales, Troubleshooting, Account Management, Managed Services, Technical Support, Project Management, Volunteer Management, Volunteering, Team-oriented, Editing, Root Cause Analysis, Written Communication, Fundraising, Academic English, Morale, Volunteer Recruiting, Oral Communication, Cultural Studies, Team Leadership, Teaching Writing, Interdisciplinary..., Leadership, Leadership Development

Education
Kennesaw State University   2012 — 2014
Master of Arts, American Studies

Kennesaw State University   2012 — 2013
Graduate Certificate of Leadership and Ethics

Kennesaw State University   2006 — 2009
Bachelor of Arts, English

Experience
Birch Communications  March 2013 - Present
Cbeyond - now a Birch Company   2009 - 2014
Cbeyond - now a Birch Company   January 2007 - May 2013
CYPRESS COMMUNICATIONS  November 2000 - December 2006

Skills
■ Organizational..., Training, Telecommunications, VoIP, Process Improvement, Team Building, Team Leadership, Vendor Management, Management, Managed Services, Project Management, Account Management, Leadership, Wireless, Cloud Computing, Customer Service

Education
CEI Atlanta   2005 — 2007
Associate of Science (A.S.), Health Information/Medical Records Administration/Administrator, 4.0

Rockland Community College   1995 — 1997
AS in Business Administration,, Bussiness Admin

Experience
Cbeyond - now a Birch Company   July 2013 - Present
Cbeyond  April 2011 - July 2013
Paetec Communications Inc now Windstream   August 2002 - March 2011
Qwest  January 2001 - June 2002

Skills
Cloud Computing, Managed Services, Telecommunications, Co-location, VoIP, Solution Selling, Leadership Development, Sales Process, Data Center, Unified Communications, Selling, MPLS, Telephony, Account Management, B2B, Broadband, CRM, Call Centers, Channel Partners, Cisco Technologies, Cold Calling, Customer Retention, Direct Sales, Enterprise Software, Ethernet, Go-to-market Strategy, Hosted Services, IP, Internet Services, Metro Ethernet, Mobile Devices, Network Design, Networking, Optical Fiber, PRI, Product Management, Professional Services, SIP, SIP Trunking, SaaS, Sales Operations, Salesforce.com, Strategic Partnerships, T1, Vendor Management, Virtualization, WAN, Wireless, LAN-WAN, Sales Engineering

Education
Spring Arbor University
Bachlor of Science

Experience
Comcast Business  April 2014 - Present
Cbeyond - now a Birch Company   November 2013 - February 2014
Cbeyond - now a Birch Company   July 2013 - October 2013
Cbeyond - now a Birch Company   August 2012 - June 2013
Cogent Communications  August 2007 - November 2008
Verizon Wireless  August 2006 - October 2007
AT&T  January 2005 - August 2006
NEXTEL Communications  March 2003 - May 2004
Sprint  October 1999 - March 2003

Skills
Cloud Computing, Salesforce.com, Account Management, Solution Selling, Cold Calling, Business Development, Disaster Recovery, Data Center, Sales, Networking, MPLS, Direct Sales, Enterprise Software, IP, VoIP, Co-location, Sales Process, WAN

Education
Northern Virginia Community College
•Coursework towards Associate’s Degree, Northern Virginia Community College, Annandale, Virginia

Experience
Bishops Gate Golf Academy   March 2014 - Present
Gary Gilchrist Golf Academy  August 2012 - March 2014
Cbeyond - now a Birch Company   June 2011 - July 2012

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Team Leadership, Public Relations, Event Planning, Marketing, Recruiting, Coaching, Event Management

Education
Golf Academy of America-Altamonte Springs   1999 — 2001
Associate's degree, Business Administration and Management, Empashis on Golf

University of Florida
BS, Business Administration and Management, General

Experience
SHI International Corp.  January 2012 - Present
Avalon Technologies, Inc.   January 2010 - August 2011
Cbeyond - now a Birch Company   June 2007 - May 2008

Skills
Cloud Computing, Virtualization, Storage Area Networks, Solution Selling, Cisco Technologies, Sales, SaaS, Channel Partners, Managed Services, Professional Services, Enterprise Software, Direct Sales, Sales Process, Salesforce.com, Software Industry, Account Management

Education
Central Michigan University
Bachelors of Applied Arts, Entrepreneurship & Marketing

Central Michigan University

Experience
ADP  2015 - Present
Bell Laboratories  2014 - 2015
Cbeyond - now a Birch Company   2012 - 2014
Comcast  2008 - 2012
Sprint Nextel  2005 - 2008
Sprint Nextel  2005 - 2005
Sprint Nextel  2003 - 2004

Skills
Call Centers, Telecommunications, Strategy, CRM, Process Improvement, Customer Satisfaction, Customer Experience, Team Building, Vendor Management, Strategic Planning, Leadership, Call Center, Program Management, Management, Customer Service, Performance Management, Outsourcing, Business Process..., Analytics, Wireless, Sales, Cross-functional Team..., Operations Management, Customer Retention, Product Development, Business Planning, Financial Analysis, Strategic Partnerships, Sales Operations, P&L Management, Performance Metrics, Change Management, Income Statement, Budgets, Project Management, Cloud Computing, Quality Assurance, SaaS, Team Leadership, Leadership Development, Cost Reduction, P&L, Customer Relations, Product Launch, Forecasting, Workforce Management, ITIL, Six Sigma, Lean Transformation, Competitive Analysis

Education
The University of Chicago - Booth School of Business   1999 — 2001
Master of Business Administration (MBA), Finance and Strategic Management

San Jose State University   1990 — 1996
Bachelor of Science (BS), Business Management, 3.8

PMTC LEAN Six Sigma training
LEAN Six Sigma Black Belt (IASSC / ASQ)

Experience
Cbeyond - now a Birch Company   May 2015 - Present
Cbeyond - now a Birch Company   December 2012 - May 2015
Cbeyond - now a Birch Company   May 2009 - December 2012
Cbeyond - now a Birch Company   May 2006 - May 2009

Skills
Sales, Cold Calling, CRM, Cloud Computing, Telecommunications, Direct Sales, Account Management, Closing Deals, Sales Operations, Solution Selling, Sales Management, Salesforce.com, Enterprise Software, Customer Retention, Team Leadership, B2B, Sales Process, Deal Closure, SaaS, Managed Services, Selling, Sales Presentations, Virtualization, Channel Partners, Business Development, Lead Generation, Channel, Management, Call Center, Wireless, MPLS, VoIP, Telephony, Professional Services, Data Center, SIP Trunking, Mobile Devices, Unified Communications, Complex Sales, Partner Management, Strategic Partnerships, Training, Networking, Building Relationships, Co-location, Vendor Management, SIP, New Business Development, Sales Force Development, Cloud Computing IaaS

Education
Georgia State University
Bachelor of Science (B.S.), Biology, General

The University of Georgia

Experience
Time Warner Cable Business Class  February 2015 - Present
Cbeyond - now a Birch Company   April 2014 - February 2015
Logix Communications  December 2013 - March 2014
Rapid Power Management  August 2011 - November 2013
Gexa Energy  July 2008 - September 2011
Direct Energy Business  September 2003 - July 2008
First Choice Power  2002 - 2003

Skills
Energy, Natural Gas, Marketing, Demand Response, Energy Markets, Energy Management, Renewable Energy, Electricity Markets, Energy Efficiency, Commodity Markets, Energy Industry, Energy Conservation, Energy Audits, Energy Policy, Sustainable Energy, Direct Sales, Salesforce.com, Analysis, Contract Negotiation, Sales

Education
Texas State University   1986 — 1990
BBA, Business Finance

Experience
Lyon & Healy   July 2013 - October 2014
Chicago Tribune Media Group  February 2012 - July 2013
Chicago Tribune Media Group  June 2011 - February 2012
Chicago Tribune Media Group  January 2010 - June 2011
Cbeyond - now a Birch Company   May 2008 - November 2009

Skills
Sales, Advertising, Management, Account Management, Cold Calling, Marketing, Sales Management, Pricing, Customer Service, Budgets

Education
DePaul University   2004 — 2008
Bachelor's Degree, Arts & Media, Ecconomics

Experience
CenturyLink Business  August 2015 - Present
Birch Communications  November 2013 - July 2015
Cbeyond - now a Birch Company   June 2012 - October 2013

Skills
Channel Partners, Channel Sales, Channel Strategy, Channel Partner..., Team Management, Project Management, Sales Management, Management, Program Development, Sales Operations, Team Leadership, Salesforce.com, Vendor Relationships, Computer Hardware, Cold Calling, Lead Generation, Direct Sales, Cloud Computing, Customer Retention, Customer Acquisition, Telemarketing, Social Networking, IT Strategy, Cloud Applications, Sales Prospecting, Outside Sales, Manage Client..., Oil & Gas Industry, CRM, Account Management

Education
Texas A&M University   2001 — 2003
Bachelor of Science, Psychology

North Harris Montgomery Community College   1999 — 2001
Associate's Degree, Science

Experience
Clearleap  August 2015 - Present
Cbeyond - now a Birch Company   October 2012 - December 2014
Cbeyond - now a Birch Company   August 2012 - June 2013
Cbeyond - now a Birch Company   October 2009 - August 2012
SONIFI Solutions, Inc.   December 2007 - February 2009
EarthLink Inc.  November 2005 - January 2007
EarthLink  October 2004 - September 2005
EarthLink  November 2003 - July 2004
MindSpring  September 2001 - December 2001

Skills
DNS, T1, Internet Services, Cisco, Call Center, Troubleshooting, Switches, Routers, Operating Systems, Computer Hardware, VPN, Windows, Software Installation, Hardware, Telecommunications, Linux, System Administration, Integration, Remedy, Firewalls, SQL Server, DSL, LAN/WAN, VoIP, Active Directory, VMware, TCP/IP, SQL, A+ Certified, Servers, Data Center, Networking, XP, Cisco Technologies, DHCP, Network Administration, Cloud Computing, Technical Support, Vendor Management, Wireless, Team Leadership, Management, Information Technology

Education
American InterContinental University   2008 — 2008
BA, IT

West Central Technical College   1998 — 2002
Assoc., Computer Information Systems

Experience
Birch Communications  August 2015 - Present
H2O - Overgroup  January 2015 - July 2015
Cbeyond - now a Birch Company   January 2008 - January 2015
AT&T  2002 - 2008
CGI  1993 - 2001

Skills
Telecommunications, Billing Systems, Business Intelligence, Vendor Management, Business Analysis, Process Improvement, SDLC, Team Leadership, PMP, Program Management, Requirements Analysis, Telecommunications..., Integration, Software Documentation, Business Process..., Business Process, Testing, Strategic Planning, Management, Project Management

Education
Emory University - Goizueta Business School   1991 — 1993
MBA

Georgia Institute of Technology   1981 — 1985
Electrical Engineering, Computer Engineering

Experience
Cbeyond - now a Birch Company   March 2014 - December 2014
Centers for Disease Control and Prevention  October 2012 - September 2013
U.S. Department of Veterans Affairs   January 2009 - October 2012
Metaformers  May 2007 - February 2009
Morgan Properties  March 2005 - April 2007

Skills
Troubleshooting, Management, Active Directory, Disaster Recovery, Networking, Technical Support, •Quality Assurance..., Microsoft Office, •ITIL and HIPPA, •Effective multi-tasker, Call Centers, •Customer service..., •Excellent..., •Business process..., Customer Service, Telecommunications, •Results-oriented, Microsoft Word, Microsoft Excel, •Skilled in TCP/IP and..., •Change management, •Data backup and..., •Project cost planning, •Risk mitigation and..., Windows 7, Security Management, Network Security, Servers, Team Leadership, Information Technology, Security, Vendor Management

Education
Florida Institute of Technology   2009 — 2015
Bachelor's Degree, Business Administration Healthcare Management, 3.75

Experience
Bridge2 Solutions  August 2015 - Present
MedAssets  September 2014 - August 2015
Cbeyond - now a Birch Company   August 2011 - September 2014
SunTrust Bank  May 2010 - August 2011
Alere  October 2007 - May 2010
Surgical Information Systems  January 2005 - October 2007
AXA Financial  September 1999 - December 2004
Suntrust Robinson Humphrey  November 1997 - September 1999
JC Penney  January 1997 - November 1997
Stock Building Supply  June 1993 - January 1997

Skills
Testing, Integration, ITIL, Project Management, SDLC, Quality Assurance, Software Quality..., Release Management, Cloud Computing, Telecommunications, Quality Management, Test Automation, Performance Testing, Software Documentation, Management, Team Building, Change Management, Cross-functional Team..., PMP, Oracle, Test Planning, IT Management, Business Analysis, Vendor Management, Leadership, Requirements Analysis, Visio, IT Service Management, Project Planning, Software Project..., Agile Methodologies, SharePoint, CRM, Process Engineering, Business Intelligence, Requirements Gathering, User Acceptance Testing, Business Process..., Business Process, IT Strategy, Software Development, Process Improvement, Enterprise Architecture, Project Portfolio..., Disaster Recovery, Resource Management, PMO, Data Warehousing, Agile Project Management, Systems Analysis

Education
Kennesaw State University   2002 — 2004
M.S., Information Systems

Kennesaw State University   1993 — 1997
B.S., Information Systems

Experience
Spectralink Corporation  March 2015 - Present
Cbeyond - now a Birch Company   August 2013 - February 2015
Cbeyond  August 2011 - August 2013
Warner Cable  April 2008 - October 2010
Warner Cable  January 2007 - April 2008
Avaya Inc  September 2000 - October 2006

Skills
Troubleshooting, Hardware, Video, Analysis, Software Installation, Telecommunications, Telephony, Software Documentation, Switches, IP, Help Desk Support, Call Centers, T1, Technical Support, VoIP, Networking, Leadership, Customer Service, Project Planning, Avaya, Routers, Avaya Technologies

Education
Colorado Christian University   2009 — 2012
Bachelor of Science, Organizational Management, Magna Cum Laude

Colorado Christian University   2009 — 2012
Organizational Management

Experience
MI12   January 2014 - Present
Morrice Investments   January 2014 - Present
Cbeyond - now a Birch Company   2009 - 2013
Cbeyond  1999 - 2008

Skills
Talent Acquisition, Cold Calling, Team Building, Recruiting, Talent Management, Applicant Tracking..., Vendor Management, Technical Recruiting, Onboarding, Sourcing, Account Management, Salesforce.com, SaaS, Leadership, CRM, Internet Recruiting, College Recruiting, Management, Personnel Management, Strategy, Sales, Coaching, HRIS, Sales Management, Organizational..., Customer Retention, Telecommunications, Employee Benefits, Direct Sales, Building Relationships, Employee Relations, Performance Management, Training, Business Development, Team Leadership, Process Improvement, New Business Development, Human Resources, Executive Search, Executive Management, Sales Operations, Call Centers, Sales Process

Education
Wayne State University   1971 — 1973
Master of Arts (M.A.), Educational Psychology

Campbell University   1968 — 1970
Bachelor of Arts (B.A.), Social Sciences

Lees-McRae College   1966 — 1968
Associate of Arts (AA), History

Experience
Pappas Restaurants, Inc.   February 2014 - Present
Cbeyond - now a Birch Company   February 2013 - October 2013
Texas Department of Agriculture  August 2011 - March 2013
Texas Department of Agriculture  June 2011 - August 2011
Tarleton L.E.A.D.S.   August 2010 - May 2011
Agave Bar & Grill   April 2008 - May 2011

Skills
Leadership, Social Media, Customer Service, Time Management, Marketing, Nonprofits, Project Planning, Process Scheduler, Event Planning, Strategic Planning, Leadership Development, Coaching, Editing, Strategic Communications, Team-oriented, Program Management, Event Management, Detailed Organization, Conflict Resolution, Goal Oriented, Records Management, Internal Communications, Public Speaking, Team Oriented, Scheduling, Dependability, Microsoft Office, Research, Microsoft Excel, Training, Social Networking, Public Relations

Education
Tarleton State University   2007 — 2011
Bachelors, Agricultural Communications

Pearland High School   2003 — 2007
High School Diploma , High School Diploma

Experience
GC GROUP   January 2013 - Present
Akkar Group  February 2012 - January 2014
Cbeyond - now a Birch Company   January 2011 - January 2012
CITGO Petroleum  2008 - 2009
Ecole d'Ingenieurs de Purpan   2007 - 2007

Skills
Marketing, Business Development, Customer Service, Sales, Advertising, Spanish, Marketing Strategy, Strategic Planning, Event Planning, Online Marketing, Social Media Marketing, New Business Development, Sales Management, Social Media, Contract Negotiation, Public Relations, Account Management, Team Building, Product Marketing, Problem Solving

Education
American InterContinental University   2010 — 2011
MBA, International Business and Marketing

University of Florida   2005 — 2008
Bachelor's degree, Resource Economics

Santa Fe College   2003 — 2005
A.A, Business Administration

West Virginia University   2002 — 2003
Certificate, IEP

Dale Carnegie Shchool of sales
Sales

Experience
OpenSpan  February 2015 - Present
Safe Systems  February 2010 - January 2015
Safe Systems  February 2009 - February 2010
EVault  March 2008 - February 2009
SunGard  February 2004 - January 2006
Cbeyond - now a Birch Company   2001 - 2004

Skills
New Business Development, Marketing Communications, Account Management, Cloud Computing, Marketing Strategy, Marketing, Team Leadership, Leadership, Strategic Planning, Sales, Team Building, Disaster Recovery, Managed Services, Vendor Management, Content Marketing, Event Management, Event Planning, Social Media Marketing, Marketing Automation, Public Relations, Webinar Management, Department Budgeting, Performance Reporting, Hosted Services, Marketing Management, Business Continuity

Education
North Carolina State University   1996 — 2000
Major in Psychology, Minor in Japanese, Psychology and Japanese Language

Experience
LEO Pharma A/S  September 2015 - Present
LEO Pharma A/S  October 2012 - September 2015
Cbeyond - now a Birch Company   September 2009 - October 2012

Skills
Cold Calling, Direct Sales, Salesforce.com, Deal Closure, Solution Selling, B2B, SaaS, Lead Generation, Sales, Selling, Sales Presentations, Sales Operations, Sales Process, Sales Force Development, Account Management, Cloud Computing, Building Relationships, Sales Management, CRM, Unified Communications, Customer Retention, Networking

Education
Indiana University Bloomington   2006 — 2009
Bachelor's, Journalism, Spanish

Experience
Achieveit  February 2015 - Present
Birch Communications  July 2014 - February 2015
Cbeyond - now a Birch Company   March 2014 - June 2014
Cbeyond  July 2013 - March 2014
TCW  May 2011 - June 2012
TCW  March 2009 - May 2011
TCW  July 2008 - March 2009

Skills
Management, Freight, Dispatching, Sales, Customer Service, Operations Management, Transportation..., Logistics Management, Sales Growth, Transportation Planning, People Skills, Transportation Safety, Account Management, Microsoft Office, Trucking, PowerPoint, Microsoft Excel, Salesforce.com, Solution Selling, Time Management, Leadership

Education
Georgia Southern University - College of Business Administration   2003 — 2008
Bachelor of Business Administration (B.B.A.), Logistics, Materials, and Supply Chain Management

Experience
RR Donnelley  2014 - Present
Cbeyond  2011 - 2014
Cbeyond  August 2012 - April 2013
Cbeyond - now a Birch Company   March 2012 - August 2012
Cbeyond - now a Birch Company   September 2011 - March 2012
Clinton Rubin LLC   2009 - 2011
Focus Investment Banking  2009 - 2010

Skills
Cloud Computing, Strategic Planning, Program Management, Business Development, Business Analysis, Sales Management, Salesforce.com, Sales Process, Direct Sales, Leadership, Marketing, Management, Sales Operations, Sales, Strategy, CRM, Customer Service

Education
George Mason University   2007 — 2011
B.S., Business Management

Freeman high   2003 — 2007

Freeman high

Experience
ServiceNow - The Enterprise IT Cloud Company  2012 - Present
EMC Corporation  2006 - 2012
Cbeyond - now a Birch Company   2003 - 2005

Skills
Solution Selling, Service Management, SaaS, Enterprise Software, Sales Presentations, Team Leadership, Management, Selling, Leadership, Sales Operations, Strategic Planning, Team Management, Business Continuity, ERP, Customer Satisfaction, Program Management, Cloud Computing, Project Management, Solution Architecture, Sales, CRM, Integration, Networking, IT Strategy, Salesforce.com, Enterprise Architecture

Education
Baylor University - Hankamer School of Business
BBA, International Business and Marketing

University of Westminster

Experience
Genuine Parts Company  September 2014 - Present
Cbeyond - now a Birch Company   April 2014 - September 2014
Cbeyond - now a Birch Company   April 2013 - April 2014
Cbeyond - now a Birch Company   January 2012 - April 2013
Shorter University  May 2009 - March 2011

Skills
Linux, Red Hat Linux, Cisco IOS, Networking, Bash, Nagios, centreon, Sed, Awk, Python, ServiceNow, MySQL, F5 BigIP, Wireshark, Tcpdump, Iptables, Kali Linux, Metasploit, Nmap, sipvicious, Perl, Scripting, Kismet, GNU/Linux, GNU tools, Juniper Technologies, shodanHQ, YUM, rpm, theharvester, Cloud Computing

Education
Shorter University   2008 — 2015
Bachelor of Science (B.S.), Computer Science, 3.2

Shorter University   2008 — 2015
Bachelor of Science (B.S.), Computer Information Systems

Experience
Cbeyond - now a Birch Company   January 2014 - Present
Cbeyond - now a Birch Company   January 2013 - January 2014
Cbeyond - now a Birch Company   January 2011 - January 2013

Skills
Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Process Improvement, Customer Satisfaction

Education
Georgia Southern University   2005 — 2010
Bachelor of Science (BS), Information Technology

Experience
Chartwell, Inc.   April 2015 - Present
Chartwell, Inc.   October 2014 - April 2015
Equifax Marketing Services  February 2009 - October 2014
Equifax  March 2006 - February 2009
Chase Paymentech  February 2004 - March 2006
Cbeyond - now a Birch Company   July 2003 - January 2004

Skills
Account Management, Analytics, B2B, CRM, Cold Calling, Credit, Direct Sales, Financial Services, Leadership, Management, Order Fulfillment, Outside Sales, Marketing, Sales, Sales Operations, Sales Process, Salesforce.com, Selling, Solution Selling, Team Leadership, Relationship Management, Forecasting, Project Management

Education
Elon University   1999 — 2003
BS, History, Business

Experience
iHeartMedia, Inc.   May 2015 - Present
Cbeyond - now a Birch Company   June 2014 - April 2015
NCC Group  November 2012 - May 2014
Waste Management  August 2011 - October 2012
Minute Suites, LLC  March 2010 - July 2011
The Walt Disney Company  June 2009 - January 2010

Skills
SaaS, Sales, CRM, Strategic Partnerships, Contract Negotiation, Customer Retention, Strategy, Business Development, Salesforce.com, Software Escrow, Lead Generation, Cloud Computing, Strategic Planning, Intellectual Property, Sales Operations, B2B, Software Verification, SaaS Continuity, Sales Presentations, Sales Process, Solution Selling, Managed Services, Telecommunications, Inside Sales, Consulting, Advertising, Marketing, Digital Media

Education
Georgia State University - J. Mack Robinson College of Business   2006 — 2011
Bachelor of Business Administration (B.B.A.)

Upson Lee High School

Experience
Client Relations   Client Services ManagerNew York City Housing Authority
General Motors  January 2008 - October 2011
Cbeyond - now a Birch Company   June 2003 - June 2005
WorldCom  November 2000 - February 2003

Skills
Leadership, Management, Customer Service, Team Building, Event Planning, Sales, Public Speaking, Strategic Planning, Social Media, Leadership Development, Training, Social Networking, Nonprofits, Social Media Marketing, Marketing, Public Relations, Event Management, Microsoft Word, Marketing Strategy, Community Outreach, Automotive, Vehicles, Vendor Management, Dealers, Account Management, Automobile, Sales Operations, PowerPoint, Project Management, Process Improvement

Education
State University of New York at New Paltz   1984 — 1988
B.S., Business Administration - Marketing

Experience
Angelina Image   2012 - Present
Cbeyond  September 2011 - August 2014
Cbeyond - now a Birch Company   June 2010 - September 2011
Cbeyond - now a Birch Company   July 2009 - June 2010
Salon Jenae   August 2003 - December 2008
Jewel-Osco  May 2001 - December 2002
Neustar, Inc.   July 1999 - May 2001
Egon Zehnder  February 1997 - July 1999

Skills
Team Building, Customer Service, Pain Management, Account Management, Telecommunications, Sales, Microsoft Word, Managed Services, Wireless, Cloud Computing, Contract Negotiation, VoIP, Microsoft Office, Wellness, Public Speaking, Call Centers, Project Management, Management, Vendor Management, Leadership, Team Leadership, Troubleshooting, Training

Education
Franklin University   2008 — 2011
Bachelor of Applied Science (BASc), Business Forensics

Heartland Community College   2004 — 2007
Associate of Arts (AA), Accounting

Experience
IM Health Science   March 2015 - Present
WiLine Networks  March 2013 - February 2015
TelePacific Communications  March 2012 - March 2013
Cbeyond - now a Birch Company   February 2011 - March 2012

Education
California State University-Long Beach   2005 — 2010
Bachelor's degree, Communication Studies (Interpersonal and Organizational), A

Experience
Balfour Beatty Construction US  January 2015 - May 2015
Cbeyond - now a Birch Company   2010 - December 2014
Cbeyond - now a Birch Company   2007 - 2010
Cbeyond - now a Birch Company   2001 - 2007
Intermedia Communications  1998 - 2001

Skills
Employee Relations, Account Management, Vendor Management, Performance Management, Recruiting, Training, Human Resources, Direct Sales, Team Building, Coaching, Onboarding, Change Management, Call Center, Leadership, Process Improvement, Team Leadership, Employee Benefits, Project Management, Talent Acquisition, New Business Development, Talent Management, Management, Telecommunications, Sales Operations, Call Centers, Sales

Education
Brookhaven Community College   1985 — 1988

Experience
Cbeyond - now a Birch Company   June 2013 - December 2014
Cbeyond - now a Birch Company   January 2009 - May 2013
Cbeyond - now a Birch Company   August 2007 - December 2009
Verizon Wireless  January 1999 - July 2007

Skills
Project Management, Process Improvement, Telecommunications, Cloud Computing, Leadership, Business Analysis, Management, Team Leadership, Customer Service, Business Process..., Account Management, Technical Support, Customer Experience, Customer Relations, KPI Reports, ROI Justification, Key Account Mangement, MPLS Networking, Cloud Storage, Retention Strategies, Key Account..., ITIL, PMP, Managed Services, JIRA, Confluence, Oracle, CRM, Enterprise Software, Networking, VoIP, Wireless

Education
Morehouse College   1993 — 1998
Business Administration and Management, General

Experience
TCG Telecom Consulting Group   October 2014 - Present
Cbeyond - now a Birch Company   April 2013 - October 2014
CCG - Aims Communications   January 2009 - March 2013
Sunshine Estates Loans   January 2005 - January 2009
Bellsouth Mobility / Cingular W. AT&T Wireless   January 2000 - April 2005
Trans-Express Int’l Courier system   January 1988 - January 1999

Skills
Telecommunication..., Sales Management, Mortgage Broker, CRM, Sales Operations, Management, Leadership, Enterprise Software, B2B, Sales, Program Management, Call Centers, Marketing, Networking, Product Development

Education
University of Miami   1992 — 1993
English, Public Speaking, Communication Skills, English Language and Literature, General

Miami Dade College   1988 — 1991
AA, International Business

University of Miami   1985 — 1987
English Language and Literature, General

Miami Dade Community College   1984 — 1985
Accounting

Experience
Cbeyond - now a Birch Company   May 2015 - Present
MySightSee   August 2013 - April 2015
Yellow Turtle   May 2012 - December 2013
Barret M. Singer Company   May 2008 - August 2013
St. Lawrence University  August 2012 - May 2013
St. Lawrence University  August 2011 - May 2013
Alpha Omicron Chapter of the Alpha Tau Omega Fraternity   August 2011 - May 2013
Trapp Family Lodge  December 2008 - January 2013
Lauren Stagnitti Photography   May 2012 - August 2012
St. Lawrence University  August 2011 - May 2012

Skills
Social Media, Photography, Digital Photography, Photoshop, Public Relations, Event Photography, Lightroom, Portrait Photography, Commercial Photography, Photojournalism, Social Networking, OS X, Facebook, WordPress, Blogging, Logic Pro, Max, sales, Press Releases, Sales

Education
St. Lawrence University   2009 — 2013
Bachelor of Science, Psychology

Peoples Academy High School   2005 — 2009

Experience
Diversified Communications Services   April 2013 - Present
Cbeyond - now a Birch Company   February 2013 - April 2013
Private Employer  November 2012 - February 2013
BJ's Restaurants, Inc.   March 2011 - February 2012
Sammy's Woodfired Pizza  August 2006 - March 2011

Skills
American Sign Language, Catering, Customer Service, HR Policies, Office Administration, Youth Work, Accounts Receivable, Human Resources, Childcare, Autism, Swimming, Surfing, Dogs, Management, Microsoft Excel, Microsoft Office, Notary Public, Bookkeeping, Employee Benefits, Consulting, Classroom, Food & Beverage, HR Consulting, Interviews, Internet, Invoicing, Organization, PowerPoint, QuickBooks, Restaurants, Tutoring, Typing, Yoga, Job Costing, Office Management, Employee Orientations, Staff Training, Financial Reporting, Compensation, Scheduling, Microsoft Word, Outlook

Education
San Diego State University-California State University   2005 — 2010
Bachelor's degree, Education/Teaching of Individuals with Hearing Impairments Including Deafness

Golden West College   2006 — 2007

Edison High School   2000 — 2005

Experience
Georgia Institute of Technology St   August 2014 - Present
IBM  May 2015 - August 2015
Cbeyond - now a Birch Company   January 2014 - May 2014
Agility  May 2013 - August 2013
Orbit  June 2012 - July 2012
TradeChem International   May 2011 - August 2011

Skills
Python, Java, Microsoft Excel, Equity Research and..., Statistical Data..., Corporate Finance, Stochastic Optimization, Financial Forecasting

Education
Georgia Institute of Technology   2012 — 2016
Bachelor of Science (B.S.), Industrial and Systems Engineering, 3.73

Dubai Modern High School   2009 — 2012
Applied Sciences

Experience
Cbeyond - now a Birch Company   October 2010 - Present
ATT Business Systems / Bellsouth   1996 - October 2010
BT / Concert / Syncordia   1992 - 1996
Federal Reserve Bank of Atlanta  1983 - 1990

Education
Emory University - Goizueta Business School
MBA, Marketing

Penn State University
Bachelor of Science (B.S.), Finance

Experience
Cbeyond - now a Birch Company   June 2007 - Present
Per-Se Technologies (Now McKesson)   June 2006 - June 2007
Worldspan (Now Travelport)   October 2000 - January 2006

Skills
Business Intelligence, Analysis, Business Process..., Financial Modeling, Variance Analysis, Financial Reporting, Sales Operations, Sales Analysis, Sales Compensation..., Sales Commissions, Salesforce.com, Microsoft Excel, MS Excel Pivot Tables, Excel models, Budgets, Management, SaaS, Solution Selling, Telecommunications

Education
University of Michigan
Masters, Economics

Allegheny College
Bachelor of Arts (BA), Economics

Experience
TIAA-CREF  October 2014 - Present
Fidelity Investments  November 2012 - October 2014
Cbeyond - now a Birch Company   May 2012 - November 2012
Cognizant  February 2012 - April 2012
Cognizant Technology Solutions  May 2010 - January 2012
Symphony Corporation  February 2010 - May 2010
Symphony Corporation  October 2009 - May 2010
Tech Mahindra  July 2008 - March 2009
Corps of Electronics and Mechanical Engineers (Indian Army)   March 2003 - March 2008

Skills
SDLC, Web Project Management, Budget, Project Planning, Software Project..., PMP, Vendor Management, Team Management, Telecommunications, Change Management, Management, PMO, Budgets, Cloud Computing, Project Management, Project Portfolio..., Business Analysis, Program Management, Requirements Analysis

Education
Indian Institute of Management, Indore   2007 — 2008
Business Management Professional

Jawaharlal Nehru Technological University   1997 — 2001
B.Tech, Electronics and Instrumentation Engineering

Experience
ADP  July 2015 - Present
Asymmetric Solutions   September 2014 - Present
The Home Depot  May 2015 - July 2015
Cbeyond - now a Birch Company   June 2010 - August 2014
ADP  December 2007 - September 2010
IBM Global Services  April 1998 - November 2007
IBM Global Business Services  1998 - 2007
IBM  1998 - 2007
Software Builders International   September 1994 - August 1996
Georgia Institute of Technology  1995 - 1996

Skills
VMware, Solaris, Storage Area Networks, Unix, SAN, Storage, Cluster, Security, AIX, Hardware, Disaster Recovery, Infrastructure, Cisco Technologies, System Administration, RedHat, Virtualization, Linux, HP-UX, Networking, Network Services, Network Infrastructure, Intrusion Detection, Network Load Balancing, Red Hat Linux

Education
Georgia Institute of Technology
Bachelors of Science, Computer Science

Experience
Utility Sales Associates, Inc.   August 2015 - Present
The Hershey Company  August 2012 - Present
Menards  December 2009 - August 2012
Cbeyond - now a Birch Company   January 2009 - November 2009
Aerotek  August 2008 - February 2009
Humanergy  2007 - 2008

Skills
Sales, Leadership, Marketing Communications, Management, Sales Management, Merchandising, Microsoft Office, New Business Development, Training, Strategic Planning, Retail, Marketing, Account Management, Brand Management, Team Building, Public Speaking, Event Planning, Inventory Management, Time Management, Customer Service, Direct Sales, Sales Operations, P, Strategy, Social Media, Marketing Strategy, Recruiting

Education
Albion College   2004 — 2008
Bachelor's degree, Economics and Business Management

Harper Creek High School

Experience
Currently seeking new opportunities  January 2015 - Present
Cbeyond - now a Birch Company   February 2012 - January 2015
Cbeyond  April 2010 - February 2012
Cbeyond  December 2006 - April 2010
Cbeyond  August 2004 - December 2006
Tek Systems  October 2000 - August 2004
TeleTech  June 1997 - July 2000
Primestar by TCI  August 1996 - June 1997
State of Colorado - Secretary of State Office   May 1995 - August 1996
McDonald's Corporation  September 1990 - January 1995

Skills
Telecommunications, Telephony, Managed Services, VoIP, MPLS, Wireless, Cloud Computing, Solution Selling, Internet Services, Selling, SIP, Unified Communications, Sales Process, Sales Management, Hosted Services, Metro Ethernet, T1, SIP Trunking, Computer Hardware, Channel Partners, Mobile Communications, Ethernet, Mobile Devices, Co-location, Call Centers, IP, Broadband, WAN, Networking, Cabling, Data Center

Education
McDonalds Corporation   1991 — 1993
Restaurant/Food Services Management

Fort Lewis College   1990 — 1991
High School, Business Management

Mesa State College   1986 — 1990
High School, Business Management

Experience
Cbeyond - now a Birch Company   June 2014 - Present
Comcast Cable  February 2011 - June 2013
Comcast Cable  July 2006 - January 2011

Skills
Visio, Telecommunications, Process Improvement, Strategic Planning, Project Management, Microsoft Office, Troubleshooting, Business Analysis, Program Management, Team Leadership, Team Building, Customer Service, Training, Analysis, Management

Education
Georgia State University   2001 — 2006
Managerial Sciences

Georgia State University
BA

Experience
Cbeyond - now a Birch Company   2014 - 2014
BT Global Services  April 2005 - October 2012
BT Global Services  February 2001 - February 2005

Skills
MPLS, IP, Telecommunications, Managed Services, Unified Communications, Data Center, Service Delivery, Product Management, Bid Support, Customer Service, Business Process..., VoIP, Service Management, Virtual Teams, Security, Project Management, Solution Selling, Bid Pricing, Customer Satisfaction, Call Centers, Vendor Management, Ethernet, Customer Experience, Broadband, Management, Professional Services, Computer Network..., Provisioning, Frame Relay, WAN, Cloud Computing, CRM

Education
John Jay College of Criminal Justice

Manhattan Career Institute

Experience
Cbeyond - now a Birch Company   August 2015 - Present
Cbeyond - now a Birch Company   May 2015 - Present
Cbeyond - now a Birch Company   May 2014 - Present
Cbeyond - now a Birch Company   November 2013 - Present
Cbeyond - now a Birch Company   November 2014 - May 2015
Cbeyond - now a Birch Company   November 2014 - May 2015
Altegra Health  December 2009 - November 2013

Skills
Troubleshooting, System Administration, Access, Customer Service, Windows 7, Software Documentation, Microsoft Word, Networking, Healthcare, Microsoft Office, Active Directory, Microsoft Excel, Sales, Windows, Leadership, Process Improvement, HIPAA, Organization, Information Technology, VoIP, Cisco IOS, Cloud PBX, Training, VPN, DNS, Technical Support, DHCP

Education
DeVry University-Florida   2012 — 2014
Bachelor's degree, Network and System Administration/Administrator, Junior

N. Miami Senior High School

Experience
XO Communications  January 2012 - Present
XO Communications  February 2010 - December 2011
FOKUS Sprachen & Seminare   May 2006 - November 2009
XO Communications  November 2004 - May 2006
Cbeyond - now a Birch Company   March 2004 - November 2004
Cultura Inglesa  March 2003 - February 2004
JET Programme  July 2001 - July 2002
Eureka Software Solutions  April 2000 - April 2001

Skills
Managed Services, MPLS, VoIP, IP, SIP, Co-location, Optical Fiber, IVR, VPLS, Security, PABX, Storage, Remote Access, Business Process, T-1, Emergency Management, Unified Communications, Telecommunications, Solution Selling, Telephony, LAN-WAN, Direct Sales, MPLS VPN, Cloud Computing, Data Center, SaaS, Ethernet, Enterprise Software, Sales Operations, B2B, WAN, Networking, Sales Process, Disaster Recovery, CRM, SIP Trunking

Education
The University of Texas at Austin   1998 — 2001
BS, Corporate Communications / Business Administration, 3.4/4.0

Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM   2000 — 2000
Doing Business in Mexico, Study Abroad Program, 4.0

Experience
Allo Communications  April 2015 - Present
Cbeyond - now a Birch Company   November 2012 - January 2015
Cbeyond - now a Birch Company   January 2012 - November 2012
Cbeyond - now a Birch Company   August 2011 - January 2012
Cbeyond  October 2010 - August 2011
Time Warner Cable  January 2007 - October 2010
Time Warner Cable  January 2007 - October 2010
Argus Event Staffing, LLC  July 2003 - December 2006

Skills
VoIP, Troubleshooting, Telecommunications, Call Centers, IP, Management, Customer Service, Broadband, TCP/IP, Training, Unix, Help Desk Support, Process Improvement, Computer Hardware, Networking, Team Leadership, BMC Remedy, New Business Development, Wireless, Cisco Technologies, Switches, Team Building, Program Management, Call Center, Managed Services, Technical Support, Routers, Telephony, Salesforce.com, T1, WAN, Account Management

Education
Front Range Community College   2003 — 2004
n/a, Computer Science; Information Technology

DeVry University   2002 — 2004
Computer Engineering Technologies

Elkhorn High School   2000 — 2002

Experience
Cbeyond - now a Birch Company   December 2012 - Present
Cbeyond  October 2008 - December 2012
Cbeyond  July 2007 - October 2008
Verizon  November 2000 - July 2006
WorldCom  May 1995 - November 2000
MCI Corporation  June 1991 - May 1995
MCI Corporation  November 1985 - June 1991

Skills
Telecommunications, Customer Service, VoIP, Networking, DSL, ISDN, Dark Fiber, Frame Relay, Provisioning, Data Analysis, Cross-functional Team..., Analysis, Cloud Computing

Education
Alabama Agricultural and Mechanical University   1976 — 1980
Bachelor of Science (BS), Business Administration and Management, General

Tuskegee Institute   1972 — 1976
Diploma, High School