Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
Keller Williams Realty, Inc. Market SpecialistVan Poole PropertiesJune 2015 - Present
Suddenlink Communications September 2012 - July 2014
Suddenlink Communications November 2011 - September 2012
Suddenlink Communications April 2011 - November 2011
Suddenlink Communications May 2007 - April 2011
Suddenlink Communications September 2006 - May 2007
Cox Communications March 2006 - September 2006
Skills
Troubleshooting, Technical Support, Customer Experience, Sales, Selling, Retail, Call Centers, Telecommunications, VoIP, Security, Networking, Process Improvement, Telephony, ICOMS, Google Docs, Microsoft Excel, Microsoft Word, Gmail, Google Calendar, Google+, Customer Service, Customer Satisfaction, Leadership
Education
Dallas Institute of Funeral Service 2002 — 2003
Associate of Applied Science in Funeral Service, Mortuary science
110sportztalk.com June 2012 - January 2013
Technology Staffing Resources 2011 - 2012
Next Generation Network Solutions January 2009 - December 2011
Pearson Telecom Consulting September 2010 - February 2011
Verizon Wireless 2011 - 2011
Cox Communications 2011 - 2011
Time Warner Cable 2010 - 2010
The Carlyle Group 2001 - 2002
Skills
LTE, Wireless, CDMA, Telecommunications, UMTS, Fiber Optics, Microwave, Network Design, Ethernet, TDM, SDH, Transmission, Mobile, Cabling, Optimization, Vendor Management, Integration, Troubleshooting, Team Leadership, 4G, 3G, EVDO, GSM, RAN, Backhaul, Network Engineering, Wireless Networking, Cellular, Planning, Switches, Cellular Communications, Optical Fiber, VoIP, IP, WiMAX, Networking, Mobile Devices, Program Management
Education
DePaul University 2012 — 2015
CS, Computer Systems Networking and Telecommunications
MLK High School
Rochester Institute of Technology September 2014 - Present
University of Rochester Institute of Optics August 2007 - August 2014
Creighton University December 2003 - August 2007
Cox Communications 2006 - 2007
Skills
Physics, Optics, Photonics, Science, Quantum Optics, Nonlinear Optics, Matlab, Theory, Experimentation, Laser Physics, Optical Engineering, Fiber Optics, Quantum Theory, Spectroscopy, LaTeX, Image Processing, Interferometry, Signal Processing, Optoelectronics, Quantum Mechanics, Nanotechnology, Thin Films, Experimental Physics, Analysis, Scientific Computing, Simulations, Numerical Simulation, Mathematical Modeling, Research, Programming, Mathematics, Data Analysis, Numerical Analysis, Linux, Applied Mathematics, Information Theory, Quantum Information, Quantum Cryptography, Computational Physics, LabVIEW
Education
University of Rochester 2007 — 2014
Doctor of Philosophy (Ph.D.), Optical Physics
Creighton University 2003 — 2007
Bachelor of Science (BS), Physics and Mathematics, Cum Laude
Cox Communications April 2014 - Present
Cox Communications June 2011 - April 2014
AT&T Mobility May 2003 - June 2011
Service Zone April 2001 - March 2003
Skills
Team Leadership, Cross-functional Team..., Customer Satisfaction, Process Improvement, Leadership, Workforce Management, Call Centers, Vendor Management, Telecommunications, Operations Management, Customer Experience, Customer Retention, Management, Avaya, Quality Assurance, Forecasting, IVR, Telephony
Education
Oklahoma State University-Oklahoma City 2013 — 2016
Bachelor of Business Administration (BBA)
Delgado Community College 1997 — 2000
Chemistry
Clifton High School 1992 — 1996
Cox Communications September 2014 - Present
AT&T June 2014 - September 2014
CenturyLink August 2013 - June 2014
Cleveland Sight Center April 2013 - May 2013
KJT Logistics September 2010 - January 2013
Future Foundation January 2007 - April 2009
Quest For Change 2009 - 2009
CNN January 2001 - August 2004
World Changers Church International 1999 - 2002
Skills
Routers, Cisco Technologies, Switches, Vendor Management, Cisco Routers, Routing, Network Design, Cisco IOS, Cisco Wireless, WAN, MPLS VPN, Juniper, Public Speaking, Telecommunications, Operations Management, System Administration, Strategy, BGP, Project Management, Employee Training, Cisco Certified, ITIL, Project Coordination, Presentation Development, Presentation Design, Client Presentation, Written & Oral..., Training Delivery, Curriculum Design, Curriculum Development, Program Management, Program Coordination, Program Development, Entrepreneurship, ITIL Implementation, Juniper Technologies, Alcatel, VLAN, Networking, Troubleshooting
Education
Ohio University 2013 — 2016
Bachelor of Technology (BTech), Information Technology
Cuyahoga Community College 2012 — 2015
Associate of Applied Business - Information Technology, Information Technology
Cox Communications October 2012 - Present
Cox Communcations 2010 - Present
Cox Communications 2007 - 2011
Regeneration Technologies October 1999 - August 2005
Skills
Employee Benefits, Talent Management, Employee Relations, Applicant Tracking..., Benefits Administration, Coaching, Onboarding, Training, Human Resources, New Hire Orientations, Workforce Planning, HRIS, Team Building, Interviews, Customer Service, Deferred Compensation, College Recruiting, Telecommunications
Education
Daytona State College 1989 — 1990
Certificate, Paralega/Legal Assisting
Cox Communications June 2014 - Present
Cox Communications July 2011 - June 2014
Uber 2013 - 2014
Cox Communications March 2008 - July 2011
Cox Communications December 2006 - March 2008
Skills
Problem Solving, CSS, HTML, Idea Person, Communication, Inventor, Project Management..., Usability Testing, Business Writing, Life Coaching, Leadership Skills, Innovation, Highly Analytical, Ruby, JavaScript / JQuery, Leadership, Analytical Skills, Troubleshooting, Call Centers, Training, Technical Support, Project Management, Telecommunications, Customer Service, Cross-functional Team..., Team Leadership, Customer Satisfaction, Process Improvement, Vendor Management, Customer Retention
Education
DeVry University Pomona 2002 — 2003
EET
Cuesta College 2000 — 2001
Biochemistry / Physics
Cox Communications August 2014 - Present
Cbeyond Inc. April 2014 - August 2014
Cbeyond Inc. October 2013 - April 2014
Cbeyond Inc. August 2011 - September 2013
Cbeyond Inc. March 2005 - August 2011
The American Red Cross 1999 - 2003
Skills
Performance Management, Telecommunications, Siebel, Call Center, Process Improvement, Coaching, Mentoring, Metrics, Account Management, Call Centers, Retention Strategies, Visio, Cross-functional Team..., Troubleshooting, Project Management, Managed Services, Vendor Management, Selling, Customer Experience, Cloud Computing, VoIP, MPLS, Training, Data Center, Wireless, Customer Retention, Leadership, CRM, SaaS, Business Intelligence
Education
Georgia State University 1999 — 2001
Dalton State College 1997 — 1999
Associate's Degree, A.A. Psychology 1999
Cox Communications 2003 - Present
Convergys 1999 - 2001
Convergys 1995 - 1999
Skills
Public Speaking, Training, Leadership, Software Configuration..., Software Documentation, Business Process..., Software Quality..., Access, Accounting, Auditing, Budgets, Business Analysis, Coaching, Data Analysis, Finance, Financial Analysis
Education
Dallas Theological Seminary
D.Min., Christian Education
Dallas Theological Seminary
Th.M., Theology
Florida State University
B.S., Communications
Miami Dade College
A.A., Broadcasting
Cox Communications February 2013 - Present
Cox Communications July 2011 - February 2013
Mary Our Queen School August 2000 - May 2011
Southroads 4 Theatre (Douglas Theatre Company) June 1996 - September 2000
Skills
Robotics, Organizing, Educational Leadership, Call Centers, Customer Service, Editing, Management, PowerPoint, Public Speaking, Research, Team Leadership, Technical Support, Training
Education
University of Nebraska at Omaha 2004 — 2007
Master of Science, Elementary Education
Creighton University 1995 — 2000
Bachelor of Science, Elementary Education
Cox Communications October 2013 - May 2015
It Works Global January 2013 - January 2014
AT&T February 2012 - May 2013
Skills
Microsoft Office, Customer Service, Marketing Strategy, Sales, Microsoft Word, Retail, Online Marketing, Social Networking, Social Media Marketing, Team Building, Coaching, Marketing Communications, Online Advertising, Small Business, Data Entry, Entrepreneurship, Leadership, Project Planning, Public Speaking, Fundraising, Event Management, Event Planning, Network Marketing, Call Centers, Cosmetics, Credit Analysis, Credit Repair, Training, Time Management, Budgets, Marketing, Public Relations, Social Media, Nonprofits, Facebook, Leadership Development, Outlook, Advertising, Blogging, Customer Satisfaction, Negotiation, Technical Support, Management, Team Leadership, Troubleshooting
Education
Delgado Community College 2014 — 2016
Associate of Science (A.S.), Accounting
Donaldson Edu 2013 — 2013
Sales Person Prelicensing Class, Real Estate, 3.0
Accenture July 2015 - Present
Cox Communications May 2015 - July 2015
AT&T August 2014 - May 2015
Delta Air Lines February 2014 - July 2014
Verizon Wireless February 2012 - February 2014
HeadStart Montessori Preschool October 2012 - November 2012
LexisNexis April 2011 - December 2011
S1 Corporation November 2000 - January 2011
Verizon Wireless June 1999 - October 2000
Skills
Testing, Quality Assurance, Web Services, Databases, Java, Agile Methodologies, Business Process, SDLC, Integration, Requirements Analysis, Access, Test Planning, Test Management, Java Enterprise Edition, Unix, Performance Tuning, Oracle, SOA Testing, Web Service Testing, Web Service...
Education
DePaul University 1986 — 1988
MS, Computer Science
Cox Communications September 2013 - Present
Geek Squad October 2006 - September 2013
Circuit City November 2003 - October 2006
Skills
Technical Support, Customer Service, Sales, Customer Satisfaction, Troubleshooting, Customer Experience, Call Centers, Networking, Customer Retention, Computer Hardware, Windows 7, Windows, Team Leadership, Training, Telecommunications, Mac OS
Education
Cuyamaca College 2013 — 2015
Comcast Cable October 2013 - Present
Comcast Cable January 2008 - January 2013
Comcast Cable January 2006 - May 2008
Cox Communications March 1999 - December 2005
Skills
Leadership, Management, Process Improvement, Supervisory Experience, Business Process..., Employee Training, Coaching, Fiber Optics, Telecommunications, Account Management, tehnical operation, Call Centers, Cross-functional Team..., Project Management, Team Leadership, Troubleshooting, Broadband, Telephony, VoIP, Wireless
Education
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), Project Management, 3.7
University of Phoenix 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.7
Delgado Community College 1995 — 1997
Associate of Science (A.S.), Electrical and Electronics Engineering
Cox Communications 1990 - 2010
Skills
Invoice Processing, Accounts Payable..., Month End Close, Accruals, Year-end Close, Vendor Set-up /..., Purchase Orders, Expense Reports, Procurement Card, Policy and Procedures, Sarbanes-Oxley, Teamwork, Accounts Payable
Education
Cuyahoga Community College
Associate, Accounting
Cox Communications 2011 - Present
Charter Communications May 2004 - June 2011
Qwest Communications May 2003 - May 2004
MCI 1998 - 2003
Skills
Sales Operations, Leadership, Cross-functional Team..., Sales Management, New Business Development, Selling, CRM, Sales, Marketing Strategy, Account Management, Strategic Planning, Team Building, Salesforce.com, Contract Negotiation, Negotiation, Coaching, Direct Sales, Telecommunications, Budgets, Competitive Analysis, Forecasting, Business Planning, Vendor Management, Customer Service, Operations Management, Process Improvement, Team Leadership, Change Management, Market Research, Financial Analysis, Customer Relations, Public Speaking, Business Strategy, P&L Management, Microsoft Office, Analysis, Budgeting, Vendor Relations, Budget Management, Problem Solving, Planning, Consultative Selling, Sales Support, Mentoring, Management, Recruiting, Customer Retention, Customer Satisfaction, Strategic Partnerships
Education
Seton Hall University 2007 — 2010
MHA, Healthcare Administration
DePaul University 1998 — 2001
MBA, MIS
Elmhurst College 1995 — 1998
B.S., Management
DCI IT Consulting Inc January 2014 - Present
CPI February 2013 - Present
CenturyLink June 2011 - April 2012
Dassner Consulting Inc. March 2011 - March 2012
Carrier Access Inc September 2010 - March 2011
Qwest Communications April 2007 - August 2010
Cox Communications 1998 - 2007
Frontier Communications 1996 - 1997
Verizon 1993 - 1997
Skills
Private Line, Long Distance, SIP Trunking, MPLS, Metro Ethernet, Telecom Expense..., Sales Engineering, Telephony, Ethernet, Unified Communications, DWDM, LAN-WAN, CWDM, TDM, Toll Free, Managed Services, 802.1q, Q in Q, NNI, ENNI, Tandem Switching, Feature Group Tandem..., Access and Egress, Point to Point, Point to Multipoint, DACS, Multiplexers, Troubleshooting, Telecommunications, T1, IP, PRI, Frame Relay, Broadband, Optical Fiber, VoIP, Network Design, Solution Selling, MPLS VPN, Hosted Services, SIP, DS3, Fiber Optics, Network Engineering, OSI Model, Wireless, Data Center, Co-location, WAN, ISDN
Education
Creighton University 1999 — 2000
Cisco Networking Academy, Information Technology
Brainerd College 1985 — 1987
Physical Geology
Westside HS 1981 — 1983
Oakdale Elementary School
General Courses, k thru 6
Equity Trust Company November 2014 - Present
Cox Communications July 2008 - August 2014
Cox Communications September 2006 - June 2008
Cox Communications May 2004 - August 2006
Cox Communications April 2000 - April 2004
Skills
Broadband, VoIP, Telephony, Call Centers, Wireless, Call Center, Telecommunications, Ethernet, Computer Network..., IP, Customer Experience, Customer Retention, T1, DOCSIS, LAN-WAN, HFC, Team Leadership, Organizational..., Customer Service, Operational Excellence, Project Management, Employee Recognition, Development Of Employees, Business Analysis
Education
The Ohio State University 1993 — 1996
Cuyahoga Community College
Business Administration and Management, General
Cox Communications November 2012 - Present
Cox Communications January 2011 - November 2012
Cox Communications February 2006 - January 2011
Ameritrade January 2005 - February 2006
Central States Health & Life Company of Omaha January 2000 - December 2004
MCI WorldCom 1992 - 2000
Skills
Campaign Management, Segmentation, Mergers & Acquisitions, Product Management, Strategic Partnerships, Event Management, Competitive Analysis, Email Marketing, Media Planning, Customer Retention, Product Marketing, Digital Media, Leadership, Marketing Strategy, Brand Management, Call Center, Customer Experience, Broadband, Strategic Planning, Market Planning, Advertising, Cross-functional Team..., Integrated Marketing, B2B Marketing, Public Relations, Direct Marketing, Account Management, Call Centers
Education
Creighton University
MBA
Creighton University
BSBA, Marketing
Pro-Fit-Training July 2013 - Present
Self-employed April 2009 - July 2012
Cox Communications March 2012 - June 2012
Hyatt Regency September 2011 - March 2012
Skills
Customer Service, Coaching, Personal Training, Troubleshooting, Time Management, Sales, Social Networking, Event Planning, Social Media, Leadership, Team Building, Event Management, Employee Training, Marketing, Public Speaking, Customer Satisfaction, Teaching, Hospitality, Inventory Management, Training, Microsoft Office, Team Leadership, Teamwork
Education
Delgado Community College 2011 — 2012
Certification, Telecommunications Technology/Technician
Delgado Community College 2010 — 2011
Certificate, Computer Systems Networking and Telecommunications
Cox Communications October 2006 - Present
Cox Communications October 2003 - September 2004
Spherion September 2002 - September 2003
Accenture August 1999 - August 2002
Skills
PMP Certification., ITIL V3 Foundation., ITIL Intermediate:..., Six Sigma, green belt, Budgets, Call Centers, Business Process, Cisco Technologies, Cross-functional Team..., Broadband, Customer Service, Data Analysis, Data Center, Databases, Disaster Recovery, ITIL, Integration, Leadership, Management, PMO, PMP, Process Improvement, Program Management, Project Management, Quality Assurance, Release Management, Sales, Strategic Planning, System Deployment, Telecommunications, Testing, Training, VOD, Vendor Management, Troubleshooting, Validation, VoIP
Education
Denver Seminary 2004 — 2006
Masters in Counseling, GPA: 3.6
Virginia Tech 1995 — 1999
Bachelor of Arts in Communications With A Minor in Management, Business And Communications, 3.7, Magna Cum Laude, Phi Beta Kappa
SunTrust January 2015 - Present
Dell SecureWorks January 2014 - January 2015
HP Enterprise Security Services December 2012 - December 2013
Cox Communications August 2012 - December 2012
Cox Communications May 2011 - May 2012
US Army June 2002 - September 2010
Skills
Information Security, Incident Response, Network Security, ArcSight, Computer Security, IDS, Analysis, Threat Intelligence, Foreign Languages, Intrusion Detection, Digital Forensics, Security Policy, Vulnerability Management, LogLogic, VPN, Sourcefire, Snort, Security Monitoring, Firewall, Antivirus, Endpoint Protection, Cloud Security, Firewalls, Security, Information Security..., IPS, CISSP
Education
Southern Polytechnic State University 2010 — 2014
Bachelor of Science, Information Technology - Security
Defense Language Institute 2005 — 2007
Associate of Arts (A.A.), Korean
Defense Language Institute
Associate of Arts (A.A.), Chinese Mandarin
4onsite IT services 2002 - Present
Cox Communications 2009 - 2011
US Support Company 2006 - 2009
Skills
Technical Recruiting, New Business Development, Sales Management, Sales, Recruiting, Customer Service, Talent Acquisition, Marketing Strategy, Networking, Team Management, Software Installation, Technical Support, Wireless Networking, IP, Security
Education
Cypress College
Fullerton College
Travelers Insurance May 2011 - Present
Cox Communications May 2009 - May 2011
Miller Compressing Company June 2006 - April 2009
Timber Creek Resource December 2005 - June 2006
Halquist Stone Co Inc October 2005 - December 2005
Skills
Workers Compensation, Process Improvement, Risk Assessment, Team Building, Accident Investigation, Risk Management, Change Management, Coaching, Vendor Management, Insurance, Building Relationships, Ergonomics, Construction, Operations Management, Performance Management, Claim, Occupational Health, Industrial Hygiene, Training, Workplace Safety, Project Planning, Construction Safety, EHS, Employee Benefits, Property, Liability, Strategic Planning, Fire Safety, Budgets, Accident, Inspection
Education
University of Wisconsin-Whitewater 2008 — 2011
Master of Science, Occupational & Environmental Safety and Health
University of Wisconsin-Whitewater 2000 — 2005
Bachelors of Science, Occupational Safety
Deakin University 2004 — 2004
Bachelor's degree, Human Resources Management
Cox Communications SiteMinder ConsultantHewlett-PackardMarch 2015 - Present
Bank of America January 2012 - November 2012
Cox Communications July 2010 - December 2011
Tech Mahindra May 2009 - April 2010
IHG July 2008 - March 2009
Solidcore Systems June 2006 - June 2008
BirlaSoft Ltd. June 2005 - June 2006
Infosys Technologies Ltd. December 2003 - May 2005
Skills
Testing, Quality Assurance, Leadership, SDLC, Networking, Unix, Agile Methodologies, Requirements Analysis, Quality Center, Security, Test Cases, Software Project..., Siteminder, Solution Architecture, Test Planning, Identity and Access..., LDAP, Management, Oracle, Consulting
Education
Delhi College of Engg. 1999 — 2003
Delhi College of Engineering 1999 — 2003
B.E
St. Francis De Sales
Senior Secondary School
Cox Communications Technical Analyst & Sales and MarketingCox CommunicationsDecember 2008 - Present
Wolters Kluwer Financial Services August 2006 - January 2008
Education
Cumberland College 2001 — 2005
1, Business Administration
Ware Technology Services October 2013 - Present
C&A Industries August 2012 - May 2013
Creighton University August 2009 - May 2013
Cox Communications May 2012 - August 2012
Omaha World-Herald December 2011 - June 2012
Creighton University Public Relations August 2011 - December 2011
Skills
InDesign, Final Cut Pro, Microsoft Office, Social Media, Public Relations, Copywriting, Copy Editing, Marketing Communications, Social Media Marketing, Social Networking, Photoshop, Event Management, Event Planning, Microsoft Excel, Blogging
Education
Creighton University 2009 — 2013
Journalism, Public Relations and News
BCI - Brooklyn Cabinets, Inc. November 1998 - Present
Cox Communications September 2001 - May 2002
East Park Retirement Community September 1996 - June 2000
Skills
Office Management, Corporate Communications, Account Management, Accounts Payable, Accounts Receivable, File Management, Marketing, Customer Service, Facilities Management, Accounting, Managerial Finance, Time Management, Microsoft Office, Microsoft Excel, Customer Satisfaction, Client Billing, Social Media Marketing, Microsoft Word, Outlook, Team Building, Budgets, Negotiation, Social Networking, Administrative..., Organizational..., Organizational..., Leadership, Bookkeeping, Small Business, Employee Benefits, Human Resources, Project Management, Strategic Planning, Typing, Schedules, Office Administration, Communication, Receptionist Duties, Team Leadership, Volunteering, Class Reunions, Travel Planning, New Business Development, Project Planning, Renovation, Management, Recruiting, Event Planning, System Administration, Sales
Education
David N. Myers University 2002 — 2003
BSBA, Business
Bryant & Stratton College 2000 — 2001
Associate's Degree, Business
Polaris Career Center 1998 — 2000
2-Year Program Certificate, Office Technology / Cooperative Business Training
Cox Communications October 2012 - Present
Cox Communications March 2005 - Present
Cuyahoga Community College June 2010 - Present
American Greetings September 2000 - February 2005
American Greetings January 2000 - January 2005
Corporate College June 2003 - June 2004
ROMAN/PESHOFF, INC January 1998 - January 2000
THE UNIVERSITY OF TOLEDO January 1995 - January 1998
Skills
Media Relations, Marketing Communications, Social Media, Strategic Planning, Employee Relations, Project Management, Employee Training, Community Development, Group Communication, Public Relations, Newsletters, Public Speaking, Event Management
Education
The University of Akron 2005 — 2008
MA, Organizational Communication with an additional focus on training and development
University of Toledo 1989 — 2004
BA, Communication; public relations and journalism
The University of Akron 1989 — 1994
Master of Arts, Organizational Communication
Cuyahoga Community College
Omaha's Elite Real Estate Group - Berkshire Hathaway Home Services Ambassador Real Estate March 2015 - Present
Omaha's Elite Real Estate Group - NP Dodge August 2014 - Present
NEI Global Relocation May 2011 - August 2014
Cox Communications March 2004 - May 2011
Meridian, Inc. March 2001 - March 2004
Mutual of Omaha 1998 - 2001
Skills
Employee Relations, Employee Benefits, Recruiting, Onboarding, Performance Management, Coaching, Employee Engagement, Talent Management, Human Resources, HRIS, Applicant Tracking..., Team Building, Benefits Administration, Personnel Management, Payroll, Interviews, Change Management, Management, Call Centers, Leadership, Real Estate
Education
Creighton University 1994 — 1998
BA, Psychology
Bridgestone, Americas 2014 - 2015
McKesson March 2013 - July 2014
Cox Communications 2007 - 2012
Cox Communications 2001 - 2004
Cox Communications 1996 - 2001
Cox Communications 1992 - 1995
Cox Communications 1990 - 1992
Skills
Talent Management, Employee Engagement, Succession Planning, Performance Management, Leadership Development, Organizational..., Organizational..., Executive Coaching, Talent Acquisition, Leadership, Team Leadership, Human Resources, Business Transformation, Workforce Planning, Strategy, Strategic HR, Retention Strategies, Delivering Results, Relationship Management, Strategic Communications, Training, Change Management, Management, Strategic Planning, Organizational Design, Goal-oriented..., Executive Development, Coaching, Program Management, Employee Training, Instructional Design, Career Development, Onboarding, Process Improvement, Team Building, Business Strategy, Strategy Alignment, Global HR Leadership, Global Talent..., Organizational Culture, High Performance Teams
Education
University of Georgia - Terry College of Business 2010 — 2012
EMBA
The University of Georgia 1986 — 1998
MS, I/O Psychology
Creighton University 1982 — 1986
Bachelor of Arts (B.A.), Psychology
Aspect Software April 2015 - Present
LPL April 2011 - April 2015
LPL Financial Services March 2007 - April 2011
Cox Communications 2000 - 2006
Skills
Call Center, Vendor Management, Business Analysis, CRM, Operations Management, Quality Assurance, Training, Program Management, Change Management, Access, Team Leadership, Performance Management, Call Centers, Microsoft Excel, Project Management, Cross-functional Team..., Process Improvement, Management, Financial Services, Team Building, Leadership, Telecommunications, Analysis, Data Analysis, Account Management, Customer Service, Strategic Planning, Troubleshooting, Risk Management, Workforce Management, Visio, Business Process..., SDLC, Software Documentation, SharePoint, Requirements Analysis, Insurance, Integration
Education
Cuyamaca College 2000 — 2002
Computer Aided Design (CADD), Mechanical Engineering
TaZa Hookah Lounge July 2010 - Present
Wired Through Friends July 2011 - August 2012
Cox Communications February 2011 - June 2012
Creighton University May 2009 - January 2012
Alpha Pi Sigma Chapter of Phi Beta Sigma Fraternity In June 2009 - December 2011
Skills
Customer Service, PowerPoint, Event Planning, Microsoft Office, Word, Entrepreneurship, Bar Management, Leadership, Public Speaking, Event Management, Fundraising, Community Outreach, Management, Microsoft Word, Training, Organizational..., Leadership Development, Nonprofits, Social Networking, Sales, Team Building, Social Media, Time Management, Coaching, Public Relations, Recruiting, Volunteer Management, Employee Relations, Social Media Marketing, Marketing Strategy, Program Development, Strategic Planning, Grant Writing
Education
Creighton University 2004 — 2009
B.A., Organizational Communications
Creighton University 2004 — 2009
B.A, Interpersonal Communications
City of San Diego - Development Services Department (DSD) March 2008 - Present
City of San Diego - Planning Division January 2012 - May 2012
City of San Diego - General Services Department (GSD) March 2001 - February 2008
Computer Sciences Corporation (CSC) July 1999 - March 2001
Cox Communications October 1998 - July 1999
San Diego Mesa College August 1998 - March 1999
La Jolla Network Center May 1998 - August 1998
Skills
ArcCatalog, ArcGIS, ArcMap, Cartography, Crystal Reports, Customer Relations, Databases, Documentation, Geoprocessing, GIS analysis, GIS software, Microsoft Office, Spatial, Spatial Analysis, SQL, Troubleshooting, Visio, Windows, Software Documentation, GIS, Customer Service, HTML, Unix, Oracle, SAP, Visual Basic, Internet Explorer, Outlook, TCP/IP, Mainframe, Lotus Notes, Novell Netware, Analysis, Security, Networking, Data Analysis, Access, Servers, Technical Support, Quality Assurance, Windows XP, Hardware, Operating Systems, Computer Hardware, Project Management, Windows 7, System Migration, System Administration, ESRI, ArcGIS Server
Education
San Diego State University-California State University 2012 — 2014
Professional Certificate in Project Management, Project Management
San Diego Mesa College 2008 — 2012
Certificate of Performance: GIS Specialist, Geographic Information Systems
Cuyamaca College 2000 — 2000
Computer and Information Science
University of California, San Diego 1998 — 2000
Computer Science and Engineering
San Diego State University-California State University 1995 — 1998
Bachelors of Science, Business Administration with emphasis in Information Systems
San Diego City College 1992 — 1994
General Education
Cox Communications July 2006 - Present
Cushman & Wakefield July 2004 - February 2006
Brown and Caldwell August 2003 - May 2004
Greeley and Hansen February 2002 - August 2003
Make-A-Wish Foundation September 2001 - January 2002
SHARED TECHNOLOGIES FAIRCHILD August 1999 - September 2001
Skills
Budgets, Access, Outlook, Invoicing, Microsoft Office, Microsoft Excel, Customer Service, Real Estate, Marketing
Education
Northern Arizona University 1993 — 1994
Mohave Community College 1992 — 1993
Northern Arizona University 1991 — 1992
Creighton University 1990 — 1990
Cuyahoga Community College March 2011 - Present
Cox Communications 1997 - 2010
Cox Communications 1986 - 1997
Midwestern Land Development Corp 1982 - 1986
Skills
Windows Server, Active Directory, Cisco Technologies, Troubleshooting, Project Management, Networking, Network Administration, Customer Satisfaction, Technical Support, Microsoft Exchange, Security, Computer Hardware, Windows XP
Education
Cuyahoga Community College
Associate in Accounting
Cox Communications December 2012 - Present
Cox Communications July 2011 - December 2012
Cox Communications September 2010 - July 2011
Cox Communications November 2009 - September 2010
Cox Communications June 2008 - November 2009
VWR International January 2005 - March 2008
Skills
Training, Leadership, Employee Relations, Sales, Call Centers, Coaching, Performance Management, Budgets, Customer Service, Customer Satisfaction, Customer Experience
Education
Cumberland County College 2001 — 2003
None, Computer Science
Cox Communications June 2006 - Present
Cox Communications July 2001 - June 2006
Cox Communications August 1997 - July 2001
Skills
Broadband, VoIP, Troubleshooting, Telecommunications, Cisco Technologies, DWDM, IP, DOCSIS, VOD, Fiber Optics, Ethernet, Cabling, RF, Telephony, Network Engineering
Education
Cuyamaca College 1995 — 2000
Associate of Science (A.S.), Mathematics
El Capitan High School 1991 — 1995
High School
First Data July 2011 - August 2012
Omaha Schools Foundation July 2006 - January 2011
Cox Communications November 2000 - June 2006
First Data Resources February 1996 - September 2000
U S WEST Communications November 1984 - July 1995
Skills
Product Management, Sales, Marketing, Training, Public Speaking, Advertising, Management, Account Management, Strategic Planning, Human Resources, Software Documentation, Public Relations, Retail, Budgets, Social Media, Customer Service, Team Building, Process Improvement, Vendor Management, Leadership, B2B, Telecommunications, Trade Shows, Parent Involvement, Non-profit Volunteer, Nonprofits, Customer Satisfaction, Call Centers, Connecting People, Microsoft Office, Event Planning, Direct Mail, Marketing Strategy, Non-profit Leadership
Education
Creighton University 1980 — 1985
MBA, Marketing
Accenture November 2012 - Present
PINC Solutions June 2012 - November 2012
Verizon Wireless July 2011 - June 2012
Cox Communications June 2006 - June 2011
Oklahoma State University May 2003 - May 2006
WilTel Communications 2000 - 2002
Bank of Nova Scotia 1998 - 2000
Skills
MPLS, WAN, VoIP, Network Engineering, Telecommunications, Network Design, Cisco Technologies
Education
University of Tulsa 2004 — 2005
Masters, Cyber security
Dalhousie University 1998 — 1999
Masters, Internetworking
KPMG August 2015 - Present
DePaul University June 2012 - March 2015
Abbott June 2013 - September 2013
Wells Street Companies June 2012 - November 2012
THINK Together July 2010 - August 2010
Cox Communications January 2010 - May 2010
Skills
Leases
Education
DePaul University 2011 — 2015
Bachelor's degree, Accounting and Finance, 3.7
Trabuco Hills High School 2007 — 2011
High School Diploma, 4.25
Cox Communication August 2015 - Present
Cox Communications March 2013 - Present
Whitney National Bank November 2006 - July 2010
Entex Information Systems March 1984 - July 1999
Skills
Computer Proficiency, Sales Management, Sales, Customer Service, Management, Staffing Services, Training, Marketing, Team Building, Research, PowerPoint, Banking, Microsoft Word, Budgets, Healthcare, Financial Risk
Education
Delgado Community College 1967 — 1969
Business Administration and Management, General
Riverdale High School 1964 — 1967
POPSUGAR January 2015 - Present
P✪PSUGAR May 2013 - January 2015
P✪PSUGAR December 2011 - May 2013
Andrea Brown Literary Agency August 2010 - May 2011
Innovation Arts & Entertainment August 2009 - April 2010
La Jolla Playhouse January 2009 - May 2009
The San Diego Union-Tribune October 2008 - May 2009
COX Communications June 2008 - August 2008
Skills
Creative Writing, Editing, Copy Editing, Online Journalism, Blogging, Marketing, Public Relations, Event Planning, Media Buying, Photoshop, Social Media, Journalism, New Media, Online Advertising, WordPress, Editorial
Education
University of San Diego 2005 — 2009
B.A., Communication Studies, English
DePaul University 2009 — 2011
M.A., Writing & Publishing
Solar Turbines September 2013 - Present
Cox Communications September 2008 - December 2012
Cox Communications 2008 - 2012
Loomis June 2007 - September 2008
Skills
Multi-line Phone, Order Processing, Communication Skills, Strongly self-motivated, Microsoft Office, Microsoft Excel, Microsoft Word, Electronic Filing, Numeric Filing, Cash Handling Experience, Result Oriented, Multi-tasking Skills, Customer Service, Customer Retention, Reading Comprehension, Art Direction, Office Administration, Office Management, Computer Literate, English Literature, Mathematical Analysis, Social Skills, Social Networking, Technical Support, Cisco Technologies, Microsoft Technologies, Healthcare Information..., Information Security, Information Retrieval, Security, Security Operations, Computer Security, Computer Science, Computer Repair, Call Center..., Cisco Call Manager, Call Center Development
Education
Delgado Community College 2015 — 2017
Associate’s Degree, Business Administration and Management, General
Delgado Community College 2008 — 2012
None, Nursing Education, 3.2
Communication Customer Service RepresentativeVerizon WirelessApril 2010 - Present
Standard Coffee Service Company January 2003 - December 2005
Cox Communications January 1994 - January 2002
Education
Delgado Community College 1994 — 1996
No, Business/Office Automation/Technology/Data Entry
Viega May 2007 - August 2014
Cox Communications August 1998 - August 2006
Skills
Competitive Analysis, Pricing, Marketing Strategy, Product Development, Market Research, Market Planning, Account Management, Product Marketing, Forecasting, Sales Operations, New Business Development, Sales Management, B2B, Trade Shows, Strategic Planning, Marketing Management, Business Development, Marketing
Education
Newman University
Bachelor's Degree, Business Management, Magna Cum Laude
Newman University
Six Sigma Certification - Green Belt
Newman University
Risk Assessment Auditor Certification
Dartmouth College 2011 — 2011
ALPS Intensive Immersion German Language
Review Concierge January 2015 - Present
SettlementOne - RediQual August 2014 - December 2014
Marcus Evans January 2014 - June 2014
Credit Corp February 2013 - January 2014
The Mortgage Specialists September 2012 - January 2013
Top Tier Connections September 2011 - January 2012
B2B Marketing July 2009 - November 2009
Cox Communications March 2008 - September 2008
Skills
Windows 7, 2011..., Able to use Boolean..., CRM Systems: Goldmine,..., CRM, Marketing, Sales, Management, Salesforce.com, Customer Service, Business Development, Coaching, Sales Operations, Program Management, Public Speaking, Advertising, New Business Development, Negotiation, Microsoft Excel, Team Management, Selling, Finance, Community Outreach, Sports, Social Networking, Time Management, Leadership, Strategy, Lead Generation, B2B
Education
Daniel Webster College 2010 — 2012
Bachelor's degree, Sport Management
Fisher College 2007 — 2009
Business Administration and Management, General
Sub 0 Records September 2009 - Present
ecoATM May 2013 - October 2015
Cox Communications February 2008 - February 2009
Circuit City November 2006 - February 2008
V5 Group Chicago June 2005 - November 2006
US Navy January 2000 - March 2005
United States Navy January 2000 - March 2005
Toppimage promotions June 1998 - January 2000
Sunglass Hut April 1998 - July 1999
Music Spot Dj January 1997 - June 1999
Skills
Computer Hardware, Computers, Network Administration, Studio Recording, Music Production, Music Industry, Sound Mixing, Sound Equipment, Recording, DJ, Post Production, Pro Tools, Sound, Customer Service, Remote Desktop, Call Centers, Technical Support, Sales Management, Audio Editing, Audio Engineering, Audio Post Production, Sound Design, Music, Live Sound, Reason, Management, Professional Audio, Sound Editing, Hardware, Entertainment, Networking, Social Networking, Mastering, MIDI, Music Theory, Live Events, Sales, Video Production, Video, Troubleshooting, Computer Repair, Facebook, Windows, Social Media, Videography, Musicians, Entrepreneurship, Social Media Marketing, Record Labels, Online Advertising
Education
New Horizons learning center 2014 — 2014
Computer Systems Networking and Telecommunications
Cuyamaca College 2010 — 2013
AA Telecommunications and Network Systems, Computer Science
San Diego Miramar College 2008 — 2010
Certification of Production and Engineering, Music Technology
Jamey Landry January 2014 - Present
Inside Northside Magazine 2001 - Present
Entergy Services Inc. 2006 - 2014
Jamey Landry Enterprises, Inc. 2000 - 2011
Mercedes-Benz Superdome and Smoothie King Center 1987 - 2010
Hoffman Miller Advertising 1996 - 2004
Cox Communications 1983 - 1994
Skills
Corporate Communications, Crisis Communications, Press Releases, Video Production, Strategic..., Communications Planning, Graphic Design, Message Development, Video, Newsletters, Strategic Communications, Media Relations, Internal Communications, Public Relations, Social Media, Copywriting, Speech Writing, Event Planning, Editing, Event Management, Marketing, Creative Writing, Marketing Communications, Development of..., Strategic Planning, Strategic Marketing..., Reputation Management, Budgets, Creative Writer, Script-writing, Magazine Articles, Technical Writers, Public Speaking, Advertising, Strategy, Leadership, Entertainment, Copy Editing, Television, Project Management
Education
University of New Orleans
Bachelor of Arts: Communcations, Communications
Delgado Community College
Professional Tour Guiding
Elavon, Inc. August 2012 - Present
The Intersect Group August 2011 - Present
UPS Supply Chain Solutions March 2011 - May 2011
Prudential Real Estate May 2010 - January 2011
The Home Depot April 2007 - May 2010
Cox Communications February 2007 - April 2007
CFLane, LLC July 2005 - January 2007
The Home Depot January 2005 - May 2005
AT&T July 2004 - January 2005
Emory University May 2002 - April 2004
Skills
Management, Project Management, Strategic Planning, Leadership, Business Development, Business Strategy, Customer Service, New Business Development, Microsoft Office, Strategy, Business Intelligence, Data Warehousing, Microsoft SQL Server, ETL, Database Design, SSIS, SQL, Integration, SSRS, Analytics, Business Requirements, Analysis Services, Business Intelligence..., SDLC, Business Analysis, Architecture, Analysis, Databases, Requirements Analysis, Agile Methodologies, Requirements Gathering, Enterprise Architecture, Erwin, Oracle, TFS, Visio
Education
Dekalb Technical College
Computer Programming
iTriage, LLC November 2011 - December 2014
iTriage, LLC November 2010 - October 2011
Multiple September 2009 - October 2010
Cartoon Network Advanced Platforms May 2007 - August 2009
Cartoon Network New Media March 2004 - May 2007
Cox Communications 2002 - 2003
Cox Interactive Media 2001 - 2002
Cox Interactive Media (DiscoverOmaha.com) 1999 - 2001
MediaMax 1997 - 1998
BoysTown 1996 - 1998
Skills
User Experience, Cross-functional Team..., CRM, Product Management, Strategy, Web Design, Marketing Management, Mobile Devices, CMS, Mobile Applications, Leadership, SEO, Social Media, Website Development, Management, Mobile Marketing, Marketing, Web Development, Product Development, Advertising, Creative Direction, Project Management, Strategic Partnerships, Digital Media, New Media
Education
Georgia State University 2007 — 2009
MBA, International Business
Toulouse Business School 2008 — 2008
Study Abroad Program focusing on Management in the European Union, Marketing in France
Georgia State University - J. Mack Robinson College of Business 2006 — 2008
MBA, International Business Concentration
Dakota State University 1991 — 1995
Bachelor of Science, Information Systems
Charter Communications December 2013 - Present
Cox Communications January 2008 - November 2013
ADVA Optical Networking 2007 - 2008
AT&T 2006 - 2007
Spirent Communications 2000 - 2005
Nortel Networks 2000 - 2000
AT&T December 1993 - December 1999
Unisys December 1992 - October 1993
US Air Force March 1982 - December 1992
Skills
Cross-functional Team..., Telecommunications, Testing, Leadership, Routers, SDH, Switches, DWDM, Network Design, VoIP, IP, Network Engineering, Six Sigma, Fiber Optics, Reliability Engineering, DCS, Technical Support, Computer Network..., Integration, Networking, Troubleshooting, MPLS, Quality Assurance, Vendor Management, Broadband, ATM networks, Ethernet, Project Management, Systems Engineering, Wireless, Optical Fiber, PMP, RF, Routing, Cisco Technologies, DOCSIS, Mobile Devices, Telecommunications..., IPTV, TDM, SNMP, System Deployment, Metro Ethernet, TCP/IP, Provisioning, Juniper, Carrier Ethernet, VOD, Telephony, SIP
Education
DePaul University 2009 — 2014
Computer Science
CCAF 1982 — 1992
None, Electronics - Telecommunications
Tech Mahindra January 2015 - Present
Tech Mahindra March 2012 - December 2014
Cox Communications April 2009 - March 2012
Cox Communications August 2007 - March 2009
Cox Communications March 2005 - July 2007
Cox Communications November 2003 - February 2005
Siebel Systems November 2000 - October 2003
PeopleSoft January 1998 - November 2000
NIIT Technologies Limited January 1996 - December 1998
Skills
Software Implementation, Architecture, Product Development, Capacity Management, Requirements Management, Release Management, Outsourcing, Telecommunications, Technology Selection, BSS, CRM, OSS, ERP, Personnel Development, Team Building, Cost Management, Transformation, Open Source Software, Data Transformation, Integration, Solution Architecture, Program Management, Business Development, Product Management, Service Delivery, Architectures, IT Strategy, Strategy, Vendor Management, Enterprise Software
Education
University of Texas, Edinburg
MBA, Strategy and Information Systems
Delhi University
BA (Honors), Economics
US Navy August 2015 - Present
US Navy March 2015 - Present
US Navy March 2013 - Present
Jacobs Technology November 2014 - March 2015
Apex Systems August 2014 - November 2014
MMR January 2013 - August 2014
Cox Communications October 2006 - January 2008
Skills
Software Installation, Microsoft Office, Windows 7, Security Clearance, Network Administration, Microsoft Excel, Information Assurance, Microsoft Word, IT Hardware Support, Hardware Installation, CompTIA A+ Certification, CompTIA Security+..., Windows Server, System Administration, CompTIA Security+, Windows Vista, Windows XP Pro, CompTIA, Active Directory, Microsoft Exchange, VMware, Windows XP, Troubleshooting, Microsoft Servers, CCNA 1&2, Cisco Routers, COMSEC, C4ISR
Education
University of Hawaii at Manoa 2010 — 2012
Bachelor of Arts (BA), Asian Pacific History
Cuesta College 2007 — 2010
Associate of Arts (AA), Broadcast Communications
Spitzer Chrysler Dodge Jeep Ram January 2014 - Present
P.R.M. Proven Results Marketing January 2002 - Present
Time Warner Cable Business Class July 2013 - January 2014
Cox Communications September 2012 - July 2013
Cox Communications January 2011 - September 2012
X-Wireless February 2008 - October 2010
Shred-it August 2006 - February 2008
Leather Limited October 2001 - August 2006
Leisuretime Warehouse January 1995 - January 2002
Skills
Oracle SQL, Siebel, Siebel 7.x, Oracle Applications, Apple, Windows, Windows 7, Windows Mobile, Android, Android Development, Android SDK, Mac OS X, Microsoft Excel, Photoshop, Microsoft Word, Microsoft Works, Team Building, Team Leadership, Exceeding Quotas, Exceed Sales Goals, Microsoft Office, Adobe Creative Suite, Wireless, Wireless Networking, OS X, B2B, Marketing, Coaching, Customer Service, Human Resources, Customer Satisfaction, Training
Education
Cuyahoga Community College 2008 — 2010
Medical Coding & Billing Certificate, Medical Insurance Coding Specialist/Coder, Pass
Lorain County Community College 2001 — 2003
Associate of Arts (AA), Early Childhood Education and Teaching
Kent State University 1999 — 2001
Early Childhood Education and Teaching
Rocky River High School 1995 — 1999
High School Diploma, General Studies
Cox Communications October 2009 - July 2013
Cox Communications March 2003 - October 2009
East Jefferson General Hospital April 1998 - March 2003
First Commerce Corporation August 1989 - April 1998
Pelican Homestead August 1988 - August 1989
Pelican Homestead July 1983 - August 1988
Skills
Computer Network..., Cisco Technologies, VoIP, Broadband, IP, Infrastructure, Hardware, Switches, Network Design, System Deployment, Technical Support, WAN, VPN, Servers, Active Directory, TCP/IP, Troubleshooting, Network Administration, Disaster Recovery, DHCP, Routers, Windows Server, Windows XP, LAN-WAN, Network Engineering, Software Installation, Networking, Team Leadership
Education
Delgado Community College 1980 — 1983
Associate's degree, Business Administration and Data Processing
Cox Communications July 2009 - Present
EMBARQ June 2007 - October 2008
Fidelity Mortgage May 2006 - June 2007
T-Mobile USA June 2004 - May 2006
GSM Wireless February 2001 - June 2004
Skills
Sales, Customer Satisfaction, Management, Training, Sales Management, B2B, Retail, Call Centers, Merchandising, Customer Service, Time Management, Store Management, Human Resources, Project Planning, Loans, Sales Operations, Customer Retention, Team Leadership, Account Management, Leadership, Product Management
Education
Cypress College
Computer Science
AutoTrader.com December 2011 - Present
Better Homes and Gardens Real Estate Metro Brokers October 2009 - Present
AutoTrader.com April 2008 - July 2009
Bio-Lab October 2007 - March 2008
Benton Express March 2005 - August 2007
Cox Communications December 2002 - August 2004
Cox Communications December 1999 - November 2002
Atlanta Journal and Constitution December 1998 - November 1999
Skills
Account Reconciliation, General Ledger, Accounts Receivable, Variance Analysis, Financial Statements, Fixed Assets, Accounting, Journal Entries, Invoicing, Accruals, Finance, Analysis, Great Plains Software, Expenses, Balance, First Time Home Buyers, Short Sales
Education
DeVry Institute of Technology 1994 — 1997
Bachelor of Science, Accounting
Xerox February 2012 - Present
Verizon November 2004 - December 2011
Cox Communications March 2000 - November 2004
Skills
Telecommunications, Fast-paced
Education
Dawson College 2002 — 2004
Bachelor of SocialScience (B.A.Sc.)
UNIVERSITY OF PANAMA 1987 — 1988
Master of Computer Applications (M.C.A.), Network and System Administration/Administrator
Cox Communications May 2008 - Present
LifeStream, Inc. March 2006 - May 2008
Citizens Bank 1999 - 2006
daly.commerce 1998 - 1999
NiSource 1990 - 1998
Skills
Leadership, Business Strategy, Organizational..., Organizational Design, Organizational..., Leadership Development, Leadership Coaching, Business Reorganizations, Employee Relations, Compensation, Benefits, Talent Acquisition, HRIS, Diversity, Change Management, Talent Development, Succession Planning, Labor Relations, Compliance, Performance Management, Incentive Programs, Mergers and Acquisitions, Multi-Site Operations, Total Rewards, Employee Recognition, Employee Engagement, Employee Wellness, Employment Law, Deferred Compensation, Non-Qualified Deferred...
Education
Northeastern University - Graduate School of Business Administration
MBA, Management
University of Massachusetts Dartmouth
BA, Business
Cuyahoga Community College February 2014 - Present
Cuyahoga Community College August 2013 - January 2014
DentalOne Partners Inc. May 2013 - June 2013
Xpress Loan Servicing November 2008 - March 2011
Ohio Department of Job and Family Services June 2008 - October 2008
Cox Communications November 1997 - May 2007
Skills
Microsoft Office (Word,..., Cisco Call Manager, On Base, Customer Service, Windows 7, Data Entry, Call Centers, Microsoft Word, Outlook, Access, Microsoft Office, Process Improvement, Nonprofits, Leadership, Team Building, Training, Coaching, Telephone Skills, PowerPoint, Microsoft Excel, Administrative..., Public Speaking
Education
Western Governors University 2015 — 2017
Bachelor's Degree, Multi/Interdisciplinary Studies
Cuyahoga Community College 2011 — 2013
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Cuyahoga Community College 2011 — 2013
Short-Term Certificate, Medical Billing Specialist
Cuyahoga Community College 2011 — 2013
Associate of Arts (AA), Short Term Certificate, Health Unit Coordinator
Sawyer College of Business 1994 — 1996
Associate's degree, Administrative Assistant and Secretarial Science, General
Cox Communications September 1999 - Present
All star intallation January 1996 - September 1999
Pool town February 1987 - January 1996
POOLTOWN LIMITED February 1987 - January 1996
Skills
Field Service, Sales, Commercial Driving, Cable Broadband, Cable Management, Maintenance & Repair, Retail Sales, Pool Service, Retail Category..., Purchase Management, Warehousing
Education
Cuyahoga Community College
IO Data Center June 2014 - November 2014
Cox Communications November 2012 - April 2014
Arizona Diamondbacks October 2011 - July 2012
First Things First (The State of Arizona) July 2010 - October 2011
Ascent Healthcare Solutions July 2008 - December 2009
Nautilus Insurance May 2008 - July 2008
Swift Transportation February 2008 - May 2008
Ryland Group January 2007 - November 2007
Etelecare Global Solutions 2006 - 2007
Calence Inc. July 2005 - February 2006
Skills
Data Warehousing, Microsoft SQL Server, Cognos, SQL, SharePoint, Business Intelligence, ETL, Visio, PL/SQL, Oracle, Databases, Data Migration, Database Administration, Data Analysis, Data Mining
Education
San Jose State University
B.S.
De Anza College 1987 — 1989
San Diego State University-California State University
Cox Communications June 2014 - Present
Cox Communications October 2011 - June 2014
Cox Communications March 2001 - October 2011
Edge Connections July 2000 - February 2001
MCI Communications February 1993 - June 2000
Skills
Product Management, Product Development, Strategic Planning, Business Development, Project Management, SaaS, Product Marketing, Telecommunications, Strategic Partnerships, Product Lifecycle..., New Business Development, Wireless, Contract Negotiation, SIP, Program Management, Negotiation, Service Delivery, Telephony, Ethernet, Integration, Management, Start-ups, International Business, Customer Intelligence, Vendor Management, Mobile Applications, Broadband, Business Planning, WiFi, Metro Ethernet, Outsourcing, Marketing, Business Process..., P&L Management, Mobile Devices, Analysis, VoIP, SIP Trunking, Security, Cross-functional Team..., Strategy, Process Improvement, Pricing, Project Portfolio..., Analytics, Business Analysis, Leadership, Product Life Cycle..., Service Delivery..., Big Data
Education
University of South Carolina - Darla Moore School of Business 1990 — 1992
MIB, International Business
Davidson College 1986 — 1990
B.A., Economics
Julius-Maximilians-Universität Würzburg
Cox Communications 2012 - Present
Cox Communications 2010 - 2012
Cox Communications 2007 - 2010
Cox Communications 2004 - 2007
Cox Communications September 2001 - 2004
Cox Communications 2000 - 2001
Inacom Communications 1998 - 2000
Inacom Communications 1997 - 1998
Fidelity Investments 1995 - 1997
Skills
Integrated Marketing, Digital Marketing, Marketing Communications, Online Advertising, Social Media, Marketing Strategy, Marketing, Business Development, Social Media Marketing, Strategic Planning, Cross-functional Team..., Strategy, Sponsorship, Contract Negotiation, Competitive Analysis, Direct Mail, Broadcast, Digital Media, Segmentation, Blogging, Sales, PPC, Account Management, Google Analytics, Strategic Partnerships, Content Creation, Online Marketing, Content Strategy, Content Development, Email Marketing, SEO, Video Production, Salesforce.com, B2B, Video, Digital Strategy, Mobile Marketing, WordPress, Content Marketing, Online Video Marketing, HubSpot, Event Marketing Strategy, Creative Writing, Leadership, Lead Generation, Advertising, Sports Marketing, Television Programming, Sports
Education
University of Richmond 1991 — 1995
Bachelor of Arts (B.A.), Economics
Deerfield Academy 1990 — 1991
Providence Country Day School 1983 — 1990
CISCO Chemicals, Inc. January 2010 - Present
RBC Bank November 2005 - December 2009
Jarvis Street Mortgage September 2003 - November 2005
Cox Communications 1997 - 2000
Skills
Customer Relations, Commercial Banking, Customer Service, Credit, Banking, Business Strategy, Negotiation, Direct Sales, Operations Management, Business Planning, New Business Development, Team Leadership, Leadership, Strategy, Business Development, Sales Management, Strategic Planning, Finance, CRM, Sales, Time Management, Loans, Account Management, Selling, Pricing, Executive Management, Team Building, Management, Sales Process, Sales Operations, Marketing, Marketing Strategy, Public Speaking
Education
Cuesta College 1978 — 1979
Business Administration
Cerritos High School 1974 — 1978
Viking River Cruises April 2014 - Present
Viking Cruises June 2013 - April 2014
AutoTrader.com 2010 - 2013
McKinsey & Company 2008 - 2010
McKinsey & Company May 2007 - August 2007
Lehman Brothers February 2007 - April 2007
Charles River Associates 2005 - 2006
Micks Peasant Inc. 2003 - 2005
Cox Communications 2001 - 2001
UAS Asset Management 2001 - 2001
Skills
Business Strategy, Business Analysis, Management Consulting, Leadership, Business Development, E-commerce, Finance, Strategy, Analytics, Competitive Analysis, Mergers & Acquisitions, Financial Modeling, Digital Marketing, Market Research, Email Marketing, Consulting, Management, Strategic Planning, Cross-functional Team..., Marketing Strategy, Financial Analysis
Education
Dartmouth College
Bachelor of Arts (BA)
The Westminster Schools
University of Michigan - Stephen M. Ross School of Business
MBA
Cox Enterprises May 2007 - Present
Cox Communications 1990 - 2007
Skills
Budgets, Cross-functional Team..., Digital Media, Financial Analysis, Leadership, Management, PeopleSoft, Process Improvement, Social Media, Strategic Planning, Telecommunications, Vendor Management
Education
Dekalb Community College 1992 — 1994
Associates, Business Administration
Georgia State University 1991 — 1992
Business
Sequoyah High school
Cox Communications August 2012 - February 2013
Las Vegas Valley Water District December 2008 - December 2012
HSMC- San Francisco July 2007 - July 2008
GreenPoint Mortgage August 2006 - September 2007
Skills
Desktop Support, Active Directory, Troubleshooting, Software Installation, XP, Outlook, Windows, Lotus Notes, Customer Relations, Networking, Windows XP, Computer Hardware, Servers, Technical Support, Windows 7, VMware, System Administration, Customer Service, Windows Server, OS X
Education
ITT Technical Institute-Miami 2003 — 2006
Bachelor of Applied Science (B.A.Sc.), Information Technology
Cypress College
Communication, General
Fullerton College
Communication, Journalism, and Related Programs
Miami Dade College
Computer Science
North Shore Community College
General Studies
Cox Communications November 2012 - Present
DigitalRoute April 2012 - November 2012
Cox Communications October 2010 - April 2012
Cox Communications July 2009 - September 2010
T-Mobile May 2003 - September 2008
LogicaCMG November 2000 - September 2008
Logica 2000 - 2002
Ericsson Business Consultancy NL November 1998 - October 2000
BSO Origin 1985 - 1998
Skills
Telecommunications, Solution Architecture, BSS, Pre-sales, Wireless, Architectures, Change Management, Management, New Business Development, Telecommunications..., Integration, Provisioning, Software Project..., Open Source Software, Business Analysis, Leadership, VoIP, Mobile Devices
Education
Sioo Inter-university Centre 2006 — 2007
Managing Organisational Change and Development
Post HTO Bedrijfskunde 1986 — 1988
Business Administration
De Haagse Hogeschool / The Hague University of Applied Sciences 1978 — 1984
BS, Information Technology
Cox Communications January 2012 - Present
ADT Security Services September 2009 - December 2011
Tugs Wharf February 2006 - December 2007
UniFirst Corporation September 2006 - September 2007
AT&T March 2003 - September 2005
Grand Biloxi February 1999 - September 2005
Skills
Sales, Call Centers, Training, Customer Service, Customer Satisfaction, B2B, Customer Retention, Direct Sales, Account Management, Salesforce.com
Education
William Carey University 2007 — 2009
Bachelor's, Business/Psychology
De Anza College 1994 — 1996
AA, Liberal Arts
Apple Inc. July 2009 - Present
AIA Affinity Insurance Agency Inc. April 2008 - May 2009
Service Specials Direct 2003 - 2006
Designer Mailing Inc. 2001 - 2003
Acom Solutions♦ 2001 - 2001
Cox Communications 1999 - 2001
Skills
Troubleshooting, Technical Support, Change Management, Databases, Windows Server, Project Management, Networking
Education
Cypress College 1998 — 2000
Cox Communications June 2011 - Present
AT&T November 2009 - January 2011
Deloitte December 2002 - December 2008
Skills
Content Management, SharePoint, Information Management, Knowledge Management, Business Process..., Business Analysis, Business Process, Project Management
Education
The University of Georgia 2012 — 2014
Master's in Human Resources & Organization Development
Davidson College 1997 — 2001
AT&T Mobility December 2014 - Present
AT&T Mobility April 2010 - Present
Cox Communications May 2009 - April 2010
AT&T Mobility June 2006 - May 2009
ADP August 2002 - June 2005
Procuri 2005 - 2005
ADP August 1999 - August 2002
McKesson January 1999 - August 1999
McKesson February 1996 - January 1999
Skills
Dashboards, ETL, Application Development, Business Intelligence, Data Warehousing, Reporting Systems, Analytics, Requirements Analysis, Business Analysis, Data Modeling, Dashboard, Software Development, Crystal Reports, SQL, Agile Methodologies, Oracle, Microsoft SQL Server, Requirements Gathering, Business Objects, Enterprise Software, Teradata, Systems Analysis, Databases, Performance Tuning
Education
Georgia State University 1995 — 1996
Bachelor of Business Administration, Computer Information Systems
Dekalb Community College 1993 — 1994
Associates, Business Administration
Georgia Institute of Technology 1992 — 1993
Computer Science
Dunwoody 1990 — 1992
Cox Communications 2013 - Present
Cox Communications September 2007 - September 2013
COX 1999 - 2007
COX December 1997 - September 1999
Skills
Telecommunications, Call Center, Sales Management, Customer Service, Account Management, Team Building, B2B, Call Centers, Human Resources, Customer Retention, Direct Sales, Selling, Training, Leadership, Solution Selling, Sales Operations, Sales Process, Cold Calling, Customer Experience, Team Leadership, Customer Satisfaction, Salesforce.com, Sales
Education
Creighton University 1993 — 1997
Psychology, Industrial and Organizational Psychology; Business Certificate
Bishop Heelan High School 1990 — 1993
Ochsner Hospital 2012 - 2012
Caesars Entertainment Corporation (formerly Harrahs New Orleans Casino & Hotel) 1999 - 2011
The Doody Group 1997 - 1999
Law offices of Gordon, Arata, et al 1996 - 1996
Boyle Consulting Services February 1995 - 1995
Jazz Casino Company dba Harrahs New Orleans 1994 - 1995
Cox Communications 1990 - 1995
Skills
Excel, Customer Relations, Marketing Strategy, Event Planning, Word, Writing, Customer Service, Microsoft Office, Casino Marketing, Social Media, Database Marketing, Public Relations, Team Building, PowerPoint, HTML, Administration, Editing, Outlook, Windows, Casino, Gaming, Hospitality, Microsoft Excel, Marketing, Microsoft Word, Event Management, System Administration, Budgets, Project Planning, Hotels, Advertising, Supervisory Skills, Online Marketing, Operations Management, Social Media Marketing, Leadership, Strategic Planning, Hospitality Management, Email Marketing, Training, Employee Relations, Contract Negotiation, Customer Satisfaction, Trade Shows, Hiring, Marketing Communications, Meeting Planning, Fundraising, Recruiting
Education
University of New Orleans 1996 — 1998
MS Access, Adobe
Delgado Community College 1995 — 1997
Court Reporting, HTML
Dr. Linda F. Jones, Family and Cosmetic Dentistry July 2007 - Present
TIAG May 2011 - October 2011
CTSC, LLC October 2010 - May 2011
CTSC, LLC August 2008 - October 2010
Cox Communications April 2000 - May 2007
Media General Cable of Fairfax, VA 1992 - 2000
Education
Delaware State University 1978 — 1982
B.S., Business Administration
Cox Communications August 2011 - Present
Intralot September 2009 - July 2010
ResourceMax January 2006 - August 2008
CAS Americas October 2004 - November 2006
Trinsic Communications / Ztel January 2003 - October 2004
Trinsic Communications / Ztel June 1999 - March 2001
Greentree Systems, Inc. January 1999 - June 1999
WorldCom August 1997 - January 1999
WorldCom August 1997 - January 1999
Atlantax Systems October 1995 - August 1997
Skills
SDLC, PL/SQL, SQL, Business Intelligence, Requirements Analysis, Oracle, Business Analysis, Enterprise Software, Project Management, PMP, Databases, Data Center, Strategy, Data Migration, Data Warehousing, Integration, Leadership, Unix, Management, Business Process, Telecommunications, Business Process...
Education
Mercer University - Stetson School of Business and Economics 1997 — 1999
MBA with MIS concentration, Information Technology
San Francisco State University 1996 — 1996
Bsc Computer Science, Computers
Delhi University 1990 — 1993
Bsc Computer Science, Computers
Loreto Convent
City of Cleveland TV-20 August 2015 - Present
NPi Audio Visual Services November 2010 - January 2014
TV-20, Cleveland July 2006 - 2014
Cox Communications May 2007 - November 2009
Township of West Windsor, NJ December 2005 - July 2007
Classic Teleproductions July 2006 - May 2007
Ohio Center for Broadcasting 1998 - 2007
Cleveland Browns January 1999 - January 2004
Skills
Final Cut Pro, Editing, Social Media, Event Planning, Media Relations, Public Relations, Public Speaking, Event Management, Video Production, Marketing Communications, Video, Photoshop, Adobe Creative Suite, Teaching, Video Editing, Film, Post Production, Facebook, Camera Operating, Broadcast, Camera Operation
Education
Cuyahoga Community College 2006 — 2011
Associate of the Arts, Digital Communication and Media/Multimedia
The Ohio Center for Broadcasting 1997 — 1998
Technical Degree, Television and Radio Production
Cox Communications January 2000 - Present
Cox Communications January 1992 - January 2000
Cox Communications January 1985 - January 1992
Cox Communications January 1982 - January 1985
Skills
Word, Excel, Budgeting, Attention To Detail, Multitasking, Team Building, Multi Tasking, Microsoft Excel, Budgets, Leadership, Process Scheduler, Team Leadership, Technical Support, Technical Writing, Call Center, Product Marketing, Integration, PeopleSoft, Strategic Planning, Cross-functional Team..., Microsoft Word, Vendor Management, Microsoft Office, Broadband, Project Management, Training, Video, Call Centers, Program Management, Customer Service, SharePoint, Cable Television, VOD, Wireless, Process Improvement, Cabling, HD Video, Software Documentation, Broadcast Television, IPTV, Digital Video, Visio, Web Video
Education
San Diego State University-California State University 2011 — 2012
Certificate, Program Management
SDSU Extended Studies 2010 — 2012
Certificate, Project Management
Cuyamaca College 1993 — 1995
Electronics
Grossmont College 1982 — 1985
Telecommincations
ITIL
Certificate, ITIL Foundation
Computrols, Inc January 2009 - Present
Boomtown Casino New Orleans 2001 - 2004
Cox Communications 1999 - 2001
Chesscom.Net 1998 - 2000
TC Computers 1993 - 1998
Skills
Windows 7, Windows Vista, DHCP, Switches, Routers, VPN, Network Administration, DNS, Firewalls, Cisco Technologies, Active Directory, Servers, TCP/IP, Software Installation, Networking, Microsoft Exchange, Linux, Windows, Troubleshooting, System Administration, Cisco Routers, Backup Exec, Testing, Group Policy, Disaster Recovery, Antivirus, Computer Network..., XP, IT Management, VMware ESX, LAN-WAN, Laptops, Wireless Networking, Blackberry Enterprise..., Server Administration, Sonicwall, Dell PowerEdge Servers, Hyper-V, Windows XP, Workstations, Cisco Nexus, VLAN, NAS, WSUS, WAN, Cisco Wireless, Microsoft Servers, Windows Server, VoIP, Red Hat Linux
Education
Delgado Community College 1988 — 1990
Computer and Information Sciences, General
CED July 2012 - Present
Monterey Lighting Solutions March 2011 - July 2012
Horizon Lighting Inc. April 2010 - March 2011
Cox Communications July 2009 - April 2010
The Lighting Company September 2005 - June 2009
Skills
New Business Development, Microsoft Office, Process Improvement, Microsoft Excel, Negotiation, Customer Service, Strategic Planning, Business Development, Purchasing, Electricians, Account Management, Lighting Control, Contract Negotiation, Energy Efficiency, Sales Operations, Inventory Management, Sales Management, Sales, Management, Leadership, Team Building, Pricing, Key Account Management, Direct Sales
Education
University of La Verne 2013 — 2015
Bachelor's Degree, Business Administration, Management and Operations
Cypress College
St. John Bosco High School
WorldVentures August 2013 - Present
WOW! Internet, Cable & Phone June 2015 - August 2015
Guardian Protection Services March 2015 - June 2015
Cox Communications January 2011 - September 2014
Guardian Protection Services July 2010 - January 2011
Filter Fresh Office Coffee Services July 2009 - July 2010
Time Warner Cable April 1997 - July 2009
California Tanning Center January 1995 - April 1997
Body By Matt January 1987 - January 1995
Skills
Sales, Direct Sales, Social Media Marketing, Customer Service, Leadership, Team Building, Account Management, Entrepreneurship, Telecommunications, Strategic Planning, Team Leadership, Training, Sales Operations, Cold Calling, Relationship Marketing, Coaching, Marketing Strategy, PowerPoint, Leadership Development, Public Speaking, Networking, Lead Generation, Network Marketing..., Personal Development, Inspiring People, Bodybuilding, Nutrition, Self Help, Sales & Marketing..., Highly motivated..., Personal Training, Going the Extra Mile, Performance Management, Sales Motivation, Exceed Sales Goals, Cold Calling Experience, Project Management, Project Planning, Personnel Supervision, Sales Promotion, Communication, Travel, Fun, Energy, Facebook Marketing, Leisure Travel, Vacation, Tourism, Linkedin Marketing
Education
Cuyahoga Community College 1990 — 1993
Associate of Arts (A.A.), Communication, General
West Technical High School 1982 — 1985
Diploma
Cox Communications 2014 - 2015
Cox Communications 2014 - 2015
Comcast Cable July 2009 - September 2013
Cox Communications June 2008 - December 2008
Technology Center December 2004 - March 2006
Scientific-Atlanta (Cisco) January 2001 - January 2004
Systems Engineering and Security June 1999 - January 2001
Skills
Telecommunications, VoIP, IP, Ethernet, Cisco Technologies, T1, Telephony, Wireless, UMTS, Call Centers, Fiber Optics, CDMA, 3G, GSM, Transmission, MPEG-2, MPEG-4, Seachange, Tandberg, Motorola Hardware, Unix, Linux
Education
DeVry Institute of Technology 1996 — 1999
Bachelor of Applied Science (B.A.Sc.), Telecommunications Management
Cox Communications August 2013 - Present
DigiTechArtStudios August 2010 - Present
Skills
Digital Photography, Photojournalism, Portrait Photography, Portraits, Commercial Photography, Event Photography, Wedding Photography, Fine Art Photography, Enviromental, Wedding Photojournalism, Food Photography, Advertising, Videography, Image Editing, Lightroom, Editorial Photography, Street Photography
Education
Cypress College
Film/Video and Photographic Arts, 3.3
Immanuel February 2015 - Present
Noll Human Resource Services October 2014 - May 2015
Working Solutions October 2012 - October 2014
Cox Communications September 2010 - June 2012
Human Resource Association of the Midlands (HRAM) 2006 - December 2010
Patrice and Associates Franchising Inc June 2009 - September 2010
SilverStone Group August 2005 - June 2009
Kettering University 1998 - 2003
Advanced Technical Resources - Electroglas, Inc & Quantum Corp. 1994 - 2001
Skills
Compensation, Talent Management, HRIS, Performance Management, Recruiting, Onboarding, Human Resources, Employee Benefits, Personnel Management, Interviews, College Recruiting, Sourcing, Incentive Programs, Performance Appraisal, Employee Relations, Screening, Deferred Compensation, Workforce Planning, Job Descriptions, Leadership, Process Improvement, Salary, Succession Planning, Hiring, Job Analysis, Compensation & Benefit, Talent Acquisition, Applicant Tracking..., Benefits Administration, HR Policies, ADP Payroll, Temporary Placement, Payroll, Executive Pay, Management, Employment Law, Technical Recruiting, HR Consulting, Internet Recruiting, Career Counseling, Job Evaluation, New Hire Orientations, Employee Engagement, Organizational...
Education
Creighton University 1990 — 1994
BA, Psychology
Independence Senior Coalition June 2009 - Present
John brooks Cameron & Associates August 2011 - June 2014
Deagan's Kitchen & Bar 2011 - 2013
VARIOUS RESTAURANTS July 1996 - October 2012
Bspot November 2009 - January 2011
Cox Communications May 2009 - October 2009
Cuyahoga Community College Student Newspaper June 2008 - August 2009
Cuyahoga Community College June 2008 - August 2009
Scorchers July 2001 - January 2008
Agostino's Ristorante 1996 - 2001
Skills
Technical Writing, News Writing, Legal Research, Legal Writing, Civil Litigation, Research, Westlaw, Litigation, Adobe Acrobat, Outlook, Mediation, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Proofreading
Education
Ursuline College 2012 — 2014
Bachelor of Arts (BA), Legal Studies, General
Cuyahoga Community College
Associate of Applied Business, Legal Assistant/Paralegal
TEKsystems August 2015 - Present
Corporate Technologies LLC June 2013 - June 2015
Precision Aerospace Corp August 2008 - March 2009
Techmaster Electronics, Inc. January 2007 - March 2008
United States Navy October 2001 - October 2006
Cox Communications August 2000 - August 2001
Coxco Builders, Inc. 1999 - 2000
Sykes 1997 - 1999
Irwin Roofing 1995 - 1997
Skills
Electronics, JavaScript, PHP, Troubleshooting, MySQL, C++, HTML 5, Hardware, NetBeans, XHTML, Databases, Calibration, Programming, Windows, Microsoft Office, Visual Studio, Java, Quality Assurance, Computer Hardware, jQuery, CSS, Test Equipment, CSS3, Dreamweaver, Notepad++, Python, C#, HTML5, Photoshop, Illustrator, Gimp, MS Office Suite, Inkscape, Maya, Eclipse, Android SDK, ASP.NET, Ubuntu
Education
Davenport University 2012 — 2015
Bachelor of Science, Computer Gaming and Simulation
ITT Technical Institute 2009 — 2011
Associate of Applied Science, Software Development Technologies, 3.96
Heartland Health Outreach July 2014 - Present
Implantable Provider Group October 2010 - July 2014
APS Healthcare September 2009 - October 2010
Coventry Health Care 2008 - 2009
CompBenefits/Humana 2004 - 2008
Cox Communications 2002 - 2004
The Walt Disney Company 1998 - 2002
AT&T 1989 - 1998
First Chicago 1988 - 1989
Chemical Bank 1984 - 1988
Skills
Start-ups, Employee Engagement, Operations Leadership, Change Management, Operations Management, Leadership, Human Resources, Healthcare, Organizational..., Insurance, Six Sigma, Strategy, Call Centers, Business Planning, Recruiting, Customer Service, Mergers & Acquisitions, Budgets, Process Improvement, Talent Management, Team Building, Business Development, Team Leadership, Analysis, Management, Cross-functional Team..., Project Planning, Sales, Executive Management, Finance, Customer Satisfaction, Training, Contract Negotiation, Leadership Development, Strategic Planning, Employee Benefits, Vendor Management, Account Management, Employee Relations, Management Consulting, Business Strategy, New Business Development, Forecasting, Business Analysis, Performance Management, Risk Management
Education
Georgia State University 2007 — 2008
Lean Six Sigma Black Belt, Business Analytics and Process improvement
DePaul University 1980 — 1982
MBA, Masters of Business Administration
Northern Illinois University 1976 — 1979
B.S., Finance
Cox Communications April 2015 - Present
Wireless Universe - T-Mobile Premier Retailer August 2012 - April 2015
T-Mobile January 2007 - August 2012
T-Mobile August 2003 - January 2007
Skills
Quotas, Wireless Solutions, Wireless Services, Wireless, Retail Management, Wireless Broadband, Retail, Mobile Devices, Customer Experience, Retail Sales, 4G, Customer Service, Account Management, Cold Calling, Customer Retention, Customer Satisfaction, Sales, Sales Management, Sales Operations, Sales Process, Team Building, Training, Store Management, Direct Sales
Education
Delgado Community College
Music business, Audio Engineering
University of New Orleans
Business Administration and Management, General
Vacuum Clinic 1989 - 2011
arrow May 2007 - April 2010
Cox Communications 2000 - 2004
Education
Hickok 1980 — 1981
vocational, Electrical, Electronic and Communications Engineering Technology/Technician
Cuyahoga Community College
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
A Berkshire Hathaway Company September 2014 - Present
Corporate Financial Consultant May 2013 - Present
World Affairs Council of Las Vegas November 2009 - December 2014
Cox Communications July 2000 - October 2012
Sef Employed September 1993 - July 2000
First Nationwide Bank October 1986 - September 1992
Skills
Accounting, Financial Analysis, Market Research, Mergers, Marketing, Team Building, Budget, Strategic Planning, Non-profits, Process Improvement, International Relations, Project Managment, Business Intelligence, Economic Development, Business Model..., Business Analysis, Small Business, Investment Portfolios, Cash Management, Economics, Performance Management, Performance Improvement, Mortgage Lending, Budgets, Finance, Government, Nonprofits, Program Management, Mergers & Acquisitions, Leadership, Business Development, International..., Management, Project Management, Proposal Writing, Financial Reporting, Strategy, Sales, Analysis, Business Planning
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1981 — 1983
M.S.A., Accounting, Finance
The University of Chicago 1976 — 1979
A.B., Economics
Towson High School 1973 — 1976
Profil Institute for Clinical Research, Inc. 2013 - 2015
Cox Communications February 2004 - February 2011
Cox Communications January 2002 - January 2004
Skills
Windows, Microsoft Word, PowerPoint, Microsoft Excel, Troubleshooting, System Administration, Microsoft Office, Customer Service
Education
Cuyamaca College 2006 — 2014
Computer/Information Technology Administration and Management
San Diego State University-California State University 1989 — 1995
Bachelor of Business Administration (B.B.A.), Finance
Internet Crusade Domain Specialist101 Domain IncMarch 2011 - November 2012
Cox Communications June 1999 - July 2009
Skills
Troubleshooting, Customer Service, Telecommunications, Technical Support, Call Centers
Education
Cuyamaca College 2012 — 2013
Computer and Information Sciences and Support Services
El Dorado College 1996 — 1997
Comptia A+ Certification, Computer and Information Sciences and Support Services
Greenberg Traurig, LLP February 2014 - Present
Rural/Metro Corporation November 2012 - April 2013
ASARCO July 2010 - November 2012
Cox Communications June 2006 - May 2007
Skills
Financial Analysis, Financial Reporting, Forecasting, Sarbanes-Oxley Act, Accounting, Internal Controls, Financial Modeling, Internal Audit, Auditing, Budgets, Process Improvement, Risk Management, Microsoft Excel, Strategic Planning, Data Analysis
Education
2007 — 2010
M.B.A., Accounting & Finance
2002 — 2006
B.S.B.A., Marketing & International Business
Cox Communications April 2011 - December 2014
Cox Communications January 2007 - November 2010
Cox Communication 1996 - 2007
Skills
Technical Support, Management, Software Installation, Security, Customer Service, Leadership, Routing, Databases, Sales Operations
Education
Cuyahoga Community College 1998 — 1999
Computer Classes
Cuyahoga Community College for Computer Training
T-Mobile October 2003 - Present
T-Mobile, USA June 2001 - June 2003
Cox Communications October 2000 - June 2001
U.S Army March 1995 - August 2000
Skills
Testing, UMTS, Switches, Troubleshooting, Wireless, Microsoft Excel, Customer Service, RF, Networking, Software Installation, Telecommunications, Team Building, Microsoft Office
Education
Delgado Community College 2010 — 2012
Business Administration and Management, General
University of New Orleans 1986 — 1987
Marketing
Cox Communications January 1998 - Present
Cox Communications 1998 - 2013
Skills
coaxial network, Fiber Optics, STC operations, Telecommunications, Broadband, Networking, VoIP, IPTV
Education
Riverdale high school 1988 — 1991
Delgado Community College
Fry's Electronics September 2013 - January 2014
Cox Communications April 2004 - October 2012
Comcast April 1981 - November 2001
Nortel Networks April 1997 - October 2001
Nortel Networks February 1995 - April 1997
Nortel Networks March 1985 - April 1997
Skills
Reliability, RF, Telecommunications, Wireless, Fiber Optics, Testing, Troubleshooting, TCP/IP, IP, Integration, Ethernet, Unix, Root Cause Analysis, Cross-functional Team..., Product Management, VoIP, Hardware, Technical Support, Program Management
Education
DeVry University
Associate's degree, Electronics and Communications
Dekalb Community College
Took Various Courses, Computer Science
HP Enterprise August 2015 - Present
self August 2009 - July 2014
Cox Communications April 2007 - August 2009
Local Matters October 2005 - April 2007
Lockheed Martin October 2003 - September 2005
DynMcdermott Petroleum Operations April 1997 - September 2003
Skills
Wireless Networking, A+ Certified, Help Desk Support, Technical Support, Computer Repair, Computer Hardware, Windows 7, Laptops, Information Technology, Customer Service, A+ Certified IT..., Data Recovery, Microsoft Office, Ghost Imaging, Broadband, Cable Television, Wireless Routers, XP/Vista/7, Windows 8, Wireless
Education
Delgado Community College 1990 — 1993
Associate of Science (A.S.), Electronic Servicing Technology
SimplexGrinnell July 2007 - Present
Cox Communications November 2001 - June 2007
Education
Creighton University 2012 — 2015
Bachelor of Science (BS), Communication, General
Metropolitan Community College 1989 — 2011
Associate's degree, Professional Studies