Five9 Company
Industry: Software company
DescriptionHeadquarters: San Ramon, CA Founded: 2001, Pleasanton, CA Subsidiaries: Five9 India, Five9 Acquisition Llc
Five9 List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Five9. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Five9 Salaries. You can even request information on how much does Five9 pay if you want to. Learn about salaries, pros and cons of working for Five9 directly from the past employees.
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Five9 Employees
Five9 December 2011 - January 2015
Stream Global Services July 2002 - December 2011
ASA Solutions February 1998 - July 2002
Watchtower Bible and Tract Society November 1991 - February 1998
Besserman Corporation July 1983 - November 1991
Skills
C#, Java, JavaScript, Erlang, IVR, CTI, Telephony, Linux, .NET, Microsoft SQL Server, MySQL, RabbitMQ, Tomcat, API Development, Avaya IP Telephony, Cisco Call Manager, Nortel CCT, Avaya TSAPI, PCI Standards
Education
Arizona State University
Computer Science
Five9 September 2015 - Present
Five9 2012 - September 2015
Genesys 2007 - 2012
Macromedia 1999 - 2001
Lucent Technologies 1998 - 1999
Tactica Corp 1997 - 1998
LinkPort Communications (Regional ISP) 1995 - 1998
Frame Technology 1989 - 1992
Skills
SaaS, Sales Enablement, Go-to-market Strategy, Product Marketing, Demand Generation, Enterprise Software, Product Strategy, Partner Management, Cloud Computing, Messaging, Strategic Partnerships, Business Strategy, Sales Management, Channel Marketing, Cross-functional Team..., Start-ups, Strategic Planning, Marketing Strategy, Product Management, Market Requirements..., Multi-channel Marketing, Marketing, Business Planning, Strategy, Mobile Devices, Business Alliances, Business Development, Sales Operations, Integrated Marketing, Direct Sales, Management, Analytics, Program Management, Entrepreneurship, Integration, Unified Communications, Leadership, Professional Services, Solution Selling, Executive Management, CRM, Product Development, Customer Experience, Lead Generation, Sales, Telecommunications
Education
California State University-Northridge
Bachelor of Arts (B.A.)
Five9 Director of Professional ServicesBuildNet
Skills
Salesforce.com, Solution Selling, SaaS, Enterprise Software, Partner Management, Channel Partners, Lead Generation, Software Industry, Sales Process, Professional Services
Education
California State University-East Bay 1993 — 1996
Bachelor’s Degree, Business/Finance
Five9 June 2014 - Present
Five9 April 2012 - May 2014
Modis February 2011 - April 2012
US Foodservice May 2009 - September 2010
Skills
SaaS, Sales Process, Salesforce.com, Lead Generation, Account Management, CRM, Internet Recruiting, Enterprise Software, Cloud Computing, Technical Recruiting, Professional Services, Applicant Tracking..., Solution Selling, Cold Calling, Business Intelligence, E-commerce, Staffing Services, Business Development, Contract Recruitment, Mobile Applications, Recruiting, Call Centers, Strategic Partnerships, Sales, B2B, Networking, Sales Operations, Go-to-market Strategy, Management, Managed Services, Customer Retention, Telecommunications, Direct Sales, Channel Partners, Start-ups, Selling, New Business Development, Vendor Management, Strategy, Interviews, VoIP, Mobile Devices, Customer Experience, IVR, Customer Satisfaction, Software Industry
Education
San Diego State University-California State University
Bachelor of Business Administration (B.B.A.), Marketing
San Ramon Valley High
University of Salamanca
Spanish
Five9 December 2013 - Present
PossibleNOW June 2004 - November 2013
Professional Association for Customer Engagement (PACE) January 2010 - January 2013
PossibleNOW October 2007 - September 2012
PossibleNOW March 2006 - October 2007
PossibleNOW June 2004 - March 2006
Skills
Client Services, Implementation Services, Customer Experience, Direct Marketing, Compliance, One-to-one Marketing, Compliance Management, Permission Marketing, Opt-In, Privacy, Preference Management, Management, Opt-in, Preferences, Customer Engagement, Strategic Account..., Account Management, SaaS, Marketing Strategy, Multi-channel Marketing, Process Improvement, Call Center, Lead Generation, Financial Services, Privacy Law, Enterprise Software, Sales, Strategy, Leadership, Call Centers, Business Development, Training, Solution Selling, Team Leadership, Customer Retention, Telecommunications, CRM, Customer Satisfaction, Direct Sales, Social Media, Telemarketing, Project Management, Sales Management, Strategic Partnerships, Vendor Management, Contact Centers, Sales Operations, Customer Acquisition, Inbound Marketing, Outsourcing
Education
Georgia State University 2003 — 2007
Bachelor of Arts (B.A.)
South Forsyth High School 1999 — 2003
Diploma, International Baccalaureate Program Graduate
Five9 June 2015 - Present
Five9 December 2013 - Present
Five9 April 2013 - December 2013
Wyndham Vacation Ownership June 2007 - June 2011
Southwestern Advantage June 2004 - August 2006
Skills
Sales, Marketing, Business Development, Customer Service, Direct Sales, B2B Marketing, Goal-driven leader, Team Leadership, B2B, Cold Calling, New Business Development, Sales Management, Cloud Computing, Selling, Software Industry, CRM, SaaS, Sales Enablement, Salesforce.com
Education
Auburn University 2003 — 2007
BSBA, Business Administration
St. Pius X Highschool 1999 — 2003
Five9 September 2009 - Present
Presence Technology, LLC April 2007 - September 2009
M1 Global Solutions August 2005 - March 2007
ISG Thermal Systems USA, Inc. August 2002 - June 2006
Education
Southern Polytechnic State University 2003 — 2005
Bachelor’s Degree, Information Technology, 3.77 GPA
Georgia Perimeter College 2001 — 2003
Associate’s Degree, Information Technology
Five9 August 2012 - Present
Mashery June 2011 - August 2012
TriNet November 2009 - June 2011
TriNet July 2007 - November 2009
TriNet August 2005 - June 2007
Skills
Salesforce.com, SaaS, Sales Process, Cloud Computing, CRM, Marketing Automation, Lead Generation, Enterprise Software, Solution Selling, PeopleSoft, Account Management, Eloqua, Sales, Human Resources, Professional Services, Sales Operations, Project Management, Business Process, Demand Generation, Email Marketing, Leadership, Management, Process Improvement, Strategy
Education
California State University-Hayward - School of Business and Economics 2000 — 2005
Bachelors of Science, Business Administration
Rackspace, the Open Cloud Company April 2013 - Present
Five9 September 2009 - March 2013
MERA February 2009 - September 2009
MERA December 2007 - January 2009
MERA August 2006 - November 2007
MERA September 2003 - August 2006
IVC January 2001 - August 2003
Skills
Java, Erlang, Unit Testing, Linux, Multithreading, JUnit, Git, Python, IntelliJ IDEA
Education
Nizhniy Novgorod State Technical Universitynamed after R.Y. Alekseev (NSTU) 1994 — 2000
Master, Computer Science
Knodemy 2014 - Present
Innovation Tri-Valley Leadership Group June 2015 - Present
Tri-Valley Startups 2014 - Present
Famtivity Inc. June 2012 - July 2014
Five9 2014 - 2014
Blue Shield of California December 2012 - December 2013
Macys.com May 2011 - December 2012
Cisco Systems July 2000 - April 2011
Perfumetics.com 2001 - 2004
Motorola January 1997 - June 2000
Skills
Agile Methodologies, SDLC, Integration, Software Development, Testing, Visio, MS Project, Release Management, JIRA, ClearCase, Product Management, Cross-functional Team..., Business Analysis, PMP, Change Control, SaaS, Quality Assurance, Strategy, Requirements Analysis, Program Management, Enterprise Software, Team Leadership, Start-ups, Management, ITIL, Software Documentation, Databases, Project Management, Software Project..., Mobile Applications, Product Development, Vendor Management, Project Planning, Test Automation, Wireless, Java, Change Management, Perl, E-commerce, Agile Project Management, Agile, online education, E-Learning, Edtech
Education
Iowa State University 1994 — 1997
BS, Computer Engineering
Houston Community College 1995 — 1996
University of California, San Francisco
MS, Project Management
Five9 December 2013 - Present
IBM November 2012 - December 2013
Genesys Telecommunications Labs, Inc March 2007 - November 2012
Oracle February 2005 - March 2007
Business Objects February 2001 - February 2005
Cognos Corporation 1999 - 2001
DRT Systems - Deloitte Consulting 1999 - 1999
Ilex Systems - L3 Communications 1998 - 1999
US Army - 82D ABN DIV June 1991 - June 1995
Skills
SaaS, Enterprise Software, Solution Selling, Pre-sales, Business Intelligence, Cloud Computing, Professional Services, Solution Architecture, Sales Enablement, Data Warehousing, Analytics, Enterprise Architecture, Product Management, Channel, Performance Management, Contact Centers, Customer Experience..., Business Analytics, military intelligence, Army, Technology Evangelist
Education
Appalachian State University 1995 — 1997
Education
University of Wyoming 1989 — 1991
Sapient Salesman July 2010 - Present
Five9 March 2015 - Present
Technology Advisors September 2014 - March 2015
AppDynamics May 2014 - August 2014
inContact February 2013 - May 2014
SugarCRM August 2012 - February 2013
SugarCRM December 2011 - August 2012
SugarCRM April 2011 - December 2011
SugarCRM August 2009 - April 2011
SugarCRM January 2008 - June 2010
Skills
CRM, Product Marketing, Sales Enablement, Product Demonstration, Salesforce.com, Professional Services, SaaS, Cloud Computing, Enterprise Software, Sales Engineering, Solution Architecture, Integration, Public Speaking, Selling, Technology Evangelist, Product Evangelism, Technical Writing, Business Intelligence, Agile Methodologies, Sales Process, Management, Business Development, Cross-functional Team..., Channel, SugarCRM, Open Source, Software Solutions, Competitive Analysis, Consultative Selling, Customer Service, Sales, Contact Centers, Customer Engagement, Blogging, Content Writing, White Papers, Case Studies
Education
Illinois Institute of Technology 2005 — 2007
Masters of Science, Computer Science
Illinois Institute of Technology 2001 — 2004
Bachelors of Science, Applied Mathematics
Salesforce February 2015 - Present
Georgetown University 2011 - Present
Erlware, LLC December 2010 - Present
Chef (formerly Opscode) January 2014 - January 2015
Five9 March 2013 - January 2014
MITRE September 2010 - February 2013
Orbitz Worldwide January 2010 - September 2010
Defyned Interactive 2009 - 2009
Illinois Institute of Technology 2003 - 2009
Fermi National Accelerator Laboratory 2004 - 2007
Skills
Distributed Systems, Data Mining, Information Retrieval, Security, Artificial Intelligence, erlang, Machine Learning, Anti Money Laundering, Erlang, Python, C++, Scalability, Linux, Ruby, Software Development, Java, Programming, Software Engineering, Git, Computer Science, PostgreSQL, Ruby on Rails, Algorithms, Perl
Education
Georgetown University 2010 — 2013
Ph.D., Computer Science
Illinois Institute of Technology 2007 — 2009
MS, Computer Science
Illinois Institute of Technology 2003 — 2007
BS, Computer Science
The Perry Group, LLC April 1996 - Present
Five9 2015 - 2015
Project Management Institute 2014 - 2015
Connextions 2013 - 2014
French American Business Council of Arizona (FABCAZ) January 2010 - May 2013
Dynamic Worldwide Training Consultants 2013 - 2013
Club Med January 2010 - April 2012
The University of Arizona 2006 - 2011
CCNG 2004 - 2010
Express Scripts, Inc. January 2007 - September 2007
Skills
Quality Assurance, Strategic Planning, Business Development, Training, Project Management, Customer Experience, Contact Centers, Assesment, Performance Improvement, Sales Operations, Superior Client Service, Customer Retention, Process Improvement, Leadership, Change Management, Customer Service, Vendor Management, Telemarketing, Sales, Management, Program Management, Strategy, Account Management, Recruiting, Team Leadership, Sales Management, Coaching, Outsourcing, Management Consulting, Customer Satisfaction, Lead Generation, Human Resources, Employee Training, Consulting, CRM, Cross-functional Team..., Networking, Performance Management, E-commerce, Operations Management, Team Building, Executive Management, Team Management, Business Process...
Education
New York University - Leonard N. Stern School of Business 1976 — 1978
New York University 1970 — 1974
Bachelor of Arts (B.A.) cum laude
Jobscience September 2015 - Present
Jobscience April 2015 - Present
Five9 May 2013 - March 2015
Branagh Development May 2009 - August 2009
Skills
Marketing, Microsoft Office, PowerPoint, Salesforce.com, Research, Microsoft Excel, Customer Service, Leadership, Event Planning, Social Media, Microsoft Word, Social Networking, SEO, Teamwork, Time Management, Sales, SaaS, Product Marketing, Lead Generation, Cold Calling
Education
CSU Chico 2008 — 2012
Bachelor of Science, Psychology
FireEye, Inc. January 2015 - Present
CalAmp Corp. February 2008 - Present
Five9 October 2013 - Present
Alexy Capital Management 2005 - Present
San Diego State University 2012 - 2014
Smart Modular Technologies 2009 - 2011
Southwest Water Company 2009 - 2010
Dot Hill Systems 2005 - 2010
Maxtor 2005 - 2006
Prudential Financial 1998 - 2003
Skills
Mergers, Strategic Partnerships, Due Diligence, IPO, Start-ups, Strategy, Executive Management, Strategic Planning, Governance, Private Equity, Capital Markets, Auditing, Management Consulting, Mergers & Acquisitions, Financial Analysis, Investments, Venture Capital, Business Planning, Corporate Development, Finance, Financial Modeling, Board of Directors, Equity Research, Management, Corporate Law, Entrepreneurship
Education
The College of William and Mary - The Mason School of Business
Master of Business Administration (MBA), Finance, Accounting
Emory University
Bachelor of Arts (BA)
Five9 January 2015 - Present
Five9 March 2014 - January 2015
Occidental College June 2012 - June 2013
U.S. Department of State June 2011 - August 2011
Skills
Microsoft Office, Conversational Chinese, Wordpress, Sales Development, Salesforce.com, Sales, SaaS, Marketing, Cloud Computing, Sales Management
Education
Occidental College 2009 — 2013
Bachelor's Degree, Diplomacy and World Affairs
Xoom Corporation May 2015 - Present
Yahoo March 2015 - May 2015
Yahoo! January 2013 - March 2015
Five9 July 2012 - January 2013
Five9 January 2011 - July 2012
HP Enterprise Services January 2010 - January 2011
Alcatel-Lucent October 2008 - February 2010
Miratech, ltd November 2006 - September 2008
ukrplastic April 2003 - October 2006
pravex March 1997 - April 2003
Skills
Solaris, System Administration, Linux, Virtualization, FTP, Unix Administration, FreeBSD, Perl, CentOS, Unix, Shell Scripting, DNS, VMware ESX, Nagios, VMware, Sun, Red Hat Linux, Zabbix, Rsync, Proftpd, OpenSSH, Cacti, RRDTool, MRTG, FreeRADIUS, Sendmail, Load Balancing, Hardware, Web Servers, NFS, RedHat, SSH, Apache, Postfix, Samba, Bind, NIS, RHEL, Ubuntu, SMTP, Firewalls, Unix Shell Scripting, Squid, Data Center, DHCP, SAN, SNMP, IP Networking, Scripting, TCP/IP
Education
National Technical University of Ukraine 'Kyiv Polytechnic Institute' 1991 — 1997
master
school 17 1981 — 1991
Five9 April 2015 - Present
Sony May 2013 - January 2015
CLEAR 2011 - 2012
Skills
Sales Management, Sales, Direct Sales, Account Management, New Business Development, Business Development, Sales Operations, Product Marketing, Solution Selling, Salesforce.com, Strategic Partnerships, Product Management, Marketing Strategy, Sales Process, Wireless, Marketing, Customer Service, Cold Calling, Selling
Education
CSU Sacramento 2010 — 2012
Bachelor of Science (BS), International Business
Universitat Autònoma de Barcelona 2010 — 2010
Spanish and International Marketing
Cal Poly San Luis Obispo
Computer Software Engineering
Workday January 2014 - Present
Five9 March 2013 - January 2014
Wells Fargo May 2007 - March 2013
Infosys May 1998 - June 2002
Skills
ETL, Insurance, Informatica, SharePoint, Software Project..., Business Intelligence, Database Design
Education
Anna University 1995 — 1998
BE
GCE Salem
Sri Sankara School
Vana Vani
Five9 January 2015 - Present
Five9 April 2014 - January 2015
TUV Rheinland of North America April 2012 - April 2014
Able Engineering January 2012 - April 2012
Skills
Delivering Exceptional..., Ability to Resolve..., Teambuilding & Training, Sales & Margin..., Cost-Reduction..., Data Entry, Basic Knowledge of HR..., Cost Reduction..., Training, Team Building, Sales, Medical Devices, ISO 13485, Process Improvement, Leadership, Outlook, Customer Service, Product Development, Project Management, Iso 9000, Quote Preparation, CRM, Account Management, Human Resources, New Business Development, Cross-functional Team..., Sales Management, Direct Sales, Lead Generation, SaaS, Cloud Computing, Sales Operations, Cold Calling, Salesforce.com, Software Industry, Sales Enablement, Sales Process...
Education
Saint Leo University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
College of Central Florida 2010 — 2012
Associate of Arts (A.A.)
Five9 August 2011 - Present
ITSMB 2010 - 2011
WestCall Ltd 2008 - 2010
Quelle 2007 - 2008
Synterra 2005 - 2007
TeliaSonera International Carrier 2002 - 2005
Lenenergo October 1997 - January 2002
Skills
VoIP, Networking, TCP/IP, Cloud Computing, Telecommunications, Unix, SaaS, Shell Scripting, SNMP
Education
Peter the Great St.Petersburg Polytechnic University 1991 — 1997
engineer, radiophysics
Five9 August 2011 - Present
Asteros February 2010 - September 2011
Tops Business Integrator November 2006 - September 2010
РКСС July 2009 - October 2009
redlab June 2004 - September 2006
Skills
Linux, Administration, SQL, Databases, Windows, Software Development, XML, Oracle E-Business Suite, Requirements Analysis, HTML, PL/SQL, ERP, C++, JavaScript, MySQL, MS Project, Telecommunications, Consultancy, Project Implementation, AJAX, Unix, Oracle SQL
Education
Lomonosov Moscow State University (MSU) 2002 — 2008
MS, Computer Science
Five9 January 2014 - September 2014
Genesys January 2010 - December 2013
Genesys Telecommunications Labs May 2006 - December 2009
VoiceGenie 2004 - 2006
Convergys 2001 - 2004
Octel/Lucent 1992 - 2000
Skills
Enterprise Software, Unified Communications, SaaS, Solution Selling, IVR, Contact Centers, Cloud Computing, CTI, VoIP, Marketing, Complex Sales, SIP, Cloud Applications, Customer Experience, CXO level engagement
Education
Penn State University
BetterWorks March 2015 - Present
Self Employed July 2014 - March 2015
Five9 October 2011 - July 2014
LeapFILE 2007 - 2008
Interactivi November 2006 - July 2007
NKT November 2005 - November 2006
Skills
Graphic Design, User Interface Design, Photography, Photoshop, HTML + CSS, Web Design, Web Development, Brand Development, Corporate Branding, Print Production, Icon Design, Online Marketing, Email Marketing, Email Design, Logo Design, Typography, CSS, HTML, Corporate Identity, Art, Image Manipulation, Branding & Identity, Adobe Creative Suite, Illustration, Interaction Design, User Experience
Education
Savannah College of Art and Design 2011 — 2013
MA
Linguistics University of Nizhny Novgorod (LUNN) 2001 — 2005
Master of Arts
Apria Healthcare June 2014 - Present
Five9 June 2013 - June 2014
Dell Services June 2010 - June 2013
Wells Fargo February 2010 - June 2010
Deluxe Corporation July 2006 - February 2010
Teaming for Technology in Colorado November 2008 - December 2009
Deluxe Corporation July 1998 - July 2006
Deluxe Financial Services January 1996 - September 1997
Skills
VoIP, Avaya, Network Design, IVR, Call Recording, Cisco Technologies, Aspect ACD, APDS, Avaya IP Telephony, Avaya Voice Portal, Avaya Aura, Call Logging, Networking, ACD, Telephony, System Deployment, Call Centers, Telecommunications, Visio, System Administration, Unified Communications, Workforce Management, Business Analysis, Management, Training, Servers, Leadership, Project Management, Databases, Vendor Management, Integration, Data Center, Troubleshooting, Avaya Technologies
Education
Columbia College (NY) 1999 — 2001
Five9 December 2014 - Present
Hewatt Design September 2013 - November 2014
Spread Effect March 2012 - August 2013
Point&Ship June 2008 - September 2009
Londesborough Finance Ltd September 2006 - April 2008
Telphonic January 2004 - June 2006
Skills
Web Services, IT Management, SaaS, Servers, Web Applications, SQL, Networking, Integration, Web Development, Microsoft SQL Server, CRM, MySQL, User Interface Design, Management, Troubleshooting, E-commerce
Education
UC San Diego 2011 — 2013
Bachelor of Science (B.S.), Management Science
Diablo Valley College 2007 — 2011
General Ed
Five9 January 2008 - March 2009
Direct Marketing Concepts 1994 - 1999
Pensoft 1992 - 1994
Ross Systems 1989 - 1992
Skills
Start-ups, Team Building, Strategic Partnerships, Lead Generation, Enterprise Software, SaaS, Outsourcing, Sales Operations, Strategy, Salesforce.com, Mergers & Acquisitions
Education
California Polytechnic State University-San Luis Obispo
Five9 September 2015 - Present
NICE Systems October 2013 - September 2015
Verizon Enterprise Solutions 2001 - October 2013
MCI Worlcom 1990 - 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Negotiation, Account Management, Managed Services, Enterprise Software, Unified Communications, Sales, Solution Selling, Professional Services, Cloud Computing, Telecommunications, VoIP, Salesforce.com, Vendor Management, Integration, Direct Sales, Management
Education
Central Connecticut State University 1981 — 1985
Bachelor's degree, Marketing/Marketing Management, Business
Five9 October 2013 - Present
Symmetricom October 2012 - October 2013
Dick's Sporting Goods November 2011 - September 2012
Dick's Sporting Goods October 2009 - October 2011
EDMC October 2008 - August 2009
Skills
Ten years of..., Extensive experience in..., Hands-on experience in..., Proven records in..., Led a success..., Financial systems:..., Merchandising system:..., Business Intelligence..., Advanced reporting,..., Business Process, Budgets, Analysis, Forecasting, Cross-functional Team..., Finance, Training, Hyperion Enterprise, Essbase, Budgeting, Business Analysis, ERP, Hyperion, Management, Project Planning, Strategic Communications, Workforce Planning, Financial Reporting, Process Improvement
Education
Duquesne University 1997 — 1999
Bachelor of Science (BS), Accounting and Finance
Taylor's College, Kuala Lumpur 1996 — 1997
Bachelor of Science (BS), Accounting and Finance
Five9 August 2014 - Present
AT&T July 2012 - August 2014
AT&T February 2012 - July 2012
Spectro Jet-Care May 2011 - February 2012
Raymond James & Associates, Inc September 2010 - July 2011
Lowe's Home Improvement May 2008 - January 2010
Electronics Expo November 2006 - January 2008
Circuit City June 2005 - January 2006
Skills
Product Marketing, Sales Management, Advertising, Account Management, Division Management, Marketing Strategy, PowerPoint, CRM, Microsoft Excel, Outlook, Sales Presentations, Cold Calling, Sales, Customer Service, Marketing, Salesforce.com, B2B, Direct Sales, Team Building, Team Leadership, Negotiation, New Business Development, Microsoft Office, Contract Negotiation, Business Development, Telecommunications, Consulting, Brand Development, Supervising, Management, Strategic Planning, Social Media, Brand Awareness, Kicking Ass, Teamwork, Social Networking, Public Relations, Idea Generation, Overcome Obstacles, Social Media Marketing, Cultural Awareness, Customer Retention, Sales Operations, Customer Satisfaction, Solution Selling, Sales Process, SaaS, Leadership, Strategy, Selling
Education
Monmouth University 2008 — 2011
Bachelors, Marketing, Advertising
County College of Morris 2006 — 2008
Associates, Business Administration
Five9 January 2011 - Present
RPC Diagnostics Systems March 2009 - December 2010
Skills
SMS/800, 8MS, Basics of Unix, SaaS, Cloud Computing, SIP, TCP/IP, VoIP, Bash, Linux, Telecommunications
Education
Нижегородский Государственный Лингвистический Университет им. Н.А. Добролюбова (НГЛУ) / Linguistics University of Nizhny Novgorod (LUNN) 2003 — 2008
Master's degree, International Relations and Affairs
Instart Logic November 2013 - Present
Five9 February 2012 - November 2013
Five9 April 2010 - February 2012
MFI Soft September 2006 - April 2010
Skills
Linux, Servers, Shell Scripting, System Administration, Unix, Cisco Technologies, TCP/IP, CentOS, Networking, Data Center, Windows, Network Administration, Solaris, CVS, VPN, Virtualization, DNS, SAN, Hardware, Server Architecture, HP-UX, Perl, Red Hat Linux, Firewalls, SNMP, Routers, Troubleshooting, Network Design, Bash, Telecommunications, Cisco IOS, Linux System..., Nagios, PCI DSS
Education
Nizhniy Novgorod State Technical Universitynamed after R.Y. Alekseev (NSTU) 2003 — 2009
Specialist, Radiotechnics
Five9 October 2014 - Present
Wind River Systems (an Intel Company) June 2011 - October 2014
Tiburon September 2008 - July 2011
Lawrence Livermore National Laboratory 2001 - 2008
AT&T November 1997 - November 2001
Skills
Leadership, Business Analysis, Cloud Computing, Public Safety, Strategy, Cross-functional Team..., Enterprise Software, Team Leadership, IT Management, Integration, Technical Design, SaaS, ITIL, Data Center, Management, Project Management, Software Project..., IT Operations, Consulting, Vendor Management, Networking, Program Management, IT Service Management, Security, CRM, IT Strategy, SDLC, Business Intelligence, Software Development, Information Technology, Enterprise Architecture, Requirements Analysis, Professional Services, Disaster Recovery, Project Portfolio..., Virtualization, PMP, Solution Architecture, Visio, Outsourcing, Customer Satisfaction, SharePoint, Agile Methodologies
Education
California State University-Hayward - School of Business and Economics 1995 — 1997
MBA, Computer Information Systems
Simpson University
Bachelor of Business Administration (BBA)
VMware July 2013 - Present
Five9 December 2012 - June 2013
8x8, Inc. January 2011 - December 2012
8x8 Inc. August 2010 - January 2011
8x8 Inc. January 2009 - August 2010
LinkedIn September 2008 - January 2009
Sahil English and Computer Institute January 2006 - August 2008
http://www.allmac.com/ September 2001 - December 2006
Skills
Linux, CCNA, A+, VoIP, PC maintenance, Customer Service, Multilingual, Troubleshooting, Cisco Technologies, DNS, Servers, Telecommunications, Wireless Networking, Windows, Technical Support, Networking, Routers, Switches, Firewalls, Data Center, Computer Maintenance, WAN, IP, Operating Systems, XP, Unix, Routing, SIP, MPLS, QoS, CentOS, Mobile Devices, Nagios, Software Installation, Red Hat Linux, Hardware, TCP/IP, Cisco IOS, VPN, Pre-sales, DHCP, Cloud Computing, SNMP, Windows 7, Unified Communications, Computer Hardware, Project Management, Telephony, Call Centers, Windows Server
Education
Ohlone College 2009 — 2010
CCNA & Linux
National University 1998 — 2002
Bachelor of Science, Computer science Information Technology
San Diego State University-California State University 1993 — 1998
Telecommunication and Film
De Anza College 1989 — 1993
Associates of Arts, Radio Film and Television
Five9 October 2013 - Present
Amdocs January 2012 - October 2013
Amdocs 2009 - October 2013
Amdocs 2007 - 2009
Amdocs July 2005 - 2007
DST Innovis 1997 - 2005
Skills
Product Management, Strategic Planning, Product Marketing, Cloud Computing, Business Development, Oracle, Integration, Strategy, Telecommunications, SaaS, Agile Methodologies, CRM, Software Project..., Strategic Partnerships, Testing, Cross-functional Team..., Process Improvement, Project Planning, Wireless, PMP, Databases, Vendor Management, Unix, Requirements Analysis, Enterprise Software, Software Development, Solution Selling, SDLC, Program Management, Billing Systems, Project Management, Pre-sales, BSS, Business Intelligence, Solution Architecture, Business Planning, Agile Project Management, SQL, Portfolio Management, Business Analysis, Professional Services, Enterprise Architecture, Open Source Software, Telecommunications..., Mobile Devices, EJB, Management, Go-to-market Strategy, Java Enterprise Edition, IT Strategy
Education
Buena Vista University 1983 — 1987
Bachelor's degree, Management Information Systems, General, 3.8
Infusionsoft September 2015 - Present
Five9 November 2012 - September 2015
Eloqua November 2010 - November 2012
Taleo September 2007 - December 2010
Autonomy (acquired ZANTAZ) June 2007 - September 2007
ZANTAZ June 2001 - June 2007
Intira Corporation January 1999 - May 2001
Ascend Communications / Lucent Technologies January 1996 - January 1998
Skills
Demand Generation, Field Marketing, Marketing Automation, Lead Management, Lead Scoring, Database Marketing, Integrated Marketing, Global Marketing, Pipeline Development, Salesforce.com, Lead Generation, Sales Enablement, SaaS, B2B, Digital Marketing, Marketing Strategy, Marketing Management, Enterprise Software, B2B Marketing, Analytics, Strategic Planning, Telemarketing, Sales Support, Web Analytics, Campaign Management, Strategy, Online Marketing, Sales Management, Sales Operations, Eloqua, Management, Cloud Computing, Strategic Partnerships, Email Marketing, Marketing, CRM, Solution Selling, Product Marketing, Sales, Marketing Operations, Marketing Communications, Multi-channel Marketing, Professional Services, Leadership, Go-to-market Strategy, Sales Process, Business Alliances, Product Management, Start-ups, Direct Marketing
Education
California State University-Chico 1992 — 1996
Journalism, News Editorial, Audio Engineering
Five9 August 2015 - Present
City and County of San Francisco August 2013 - August 2015
Fieldwork June 2013 - August 2013
KTLA January 2013 - May 2013
Belkin October 2012 - January 2013
Women's Soccer August 2008 - November 2012
MML PR May 2012 - August 2012
Simple Elegance Catering June 2009 - August 2012
Skills
Microsoft Office, Microsoft Excel, Social Media, Communication Skills, Interviewing Skills, Writing, Customer Service, PowerPoint, Communication, Facebook, Microsoft Word, Photography, Public Relations, Public Speaking, Social Media Marketing, Research, Social Networking
Education
Loyola Marymount University 2009 — 2013
Bachelor's degree, Communication and Media Studies
RingCentral June 2014 - Present
SAP October 2013 - May 2014
KXEN, an SAP Company February 2011 - October 2013
Five9 November 2010 - February 2011
Salesforce.com September 2010 - November 2010
Salesforce.com November 2007 - September 2010
Salesforce.com October 2006 - November 2007
Salesforce.com August 2005 - October 2006
Oracle December 2004 - August 2005
PeopleSoft February 2002 - August 2005
Skills
Java, SQL, C++, SaaS, JavaScript, C, HTML, MySQL, C#, XML, PHP, Call Center, AJAX, SQL Server, Windows, Visual Studio, .NET, Web Services, SOAP, Swing, Programming, Cloud Computing, Salesforce.com, Predictive Analytics, Predictive Modeling, Product Management, User-centered Design, Data Mining, Ruby on Rails, Agile, Product Marketing, Pre-sales, Enterprise Software, KXEN, Pizza, Call Centers, Integration, Professional Services, PaaS, Agile Methodologies, CRM, Food, Television, Analytics, Coca-Cola, Gymnastics
Education
Cornell University 1995 — 1999
B.S., Computer Science
Five9 June 2013 - Present
Exigen Services April 2012 - June 2013
Five9 July 2007 - April 2012
Five9 September 2006 - July 2007
Zultys Technologies February 2002 - July 2006
Genesys 1995 - February 2002
Skills
SaaS, Cloud Computing, Telecommunications, VoIP, Call Center, SIP, Software Development, Agile Methodologies, Team Management, Product Development, Telephony, Software Engineering, Management, System Architecture, Call Centers, Start-ups, Integration, Unified Communications, Enterprise Software, Scrum, Data Center, Solution Architecture, Distributed Systems, CTI, IVR
Education
Gubkin Russian State University of Oil and Gas (former Moscow State Academy of Oil and Gas)
Master's Degree, EE
Five9 2011 - Present
Cogent Solutions, Inc October 2010 - October 2011
Avaya September 2004 - March 2009
Lucent Technologies January 1998 - August 2004
Skills
CTI, Cross-functional Team..., Unified Communications, Agile Methodologies, IVR, Genesys, ACD, VoIP, H.323, Call Logging, Product Management, Business Analysis, Call Centers, Project Management, Software Development, Enterprise Software, SaaS, Management, Cloud Computing, CRM, Testing, Public Speaking, Data Center, Pre-sales, Event Planning, Consulting, Writing, Presentations, Sales Presentations, Integration, Leadership Development, Leadership, Team Leadership, Public Relations, Coaching
Education
Landmark 2007 — 2014
Graduate, Transformational Coaching
Columbia Engineering 1991 — 1993
Master of Science, Electrical Engineering
Cornell University 1986 — 1989
Bachelor of Science, Electrical Engineering
Five9 March 2011 - Present
CTI (Communications.Technology.Innovations) July 2007 - June 2010
AMT Group April 2004 - July 2007
AMT Group May 2001 - March 2004
RosBusinessConsulting September 2000 - May 2001
Business Console August 1997 - July 2000
Skills
Cloud Computing, SaaS, Unified Communications, Telecommunications, VoIP, Call Center, Enterprise Software, Team Leadership, Cisco Technologies, Business Development, Contact Centers, Virtualization, IP, Integration, Solution Architecture, Call Centers, Pre-sales, Sales, Data Center, Software Development, Product Management, Sales Management, Sales Engineering, SIP, IT Service Management, Collaboration Solutions, Management, TCP/IP, Engineering Management, Solution Selling, Systems Engineering, Leadership, Program Management, Technical Operations, Objective-C, iOS, Cisco IOS, Cisco ASA, Cisco Nexus, Ruby on Rails, HTML, JavaScript, MySQL, PostgreSQL, Microsoft SQL Server, VPN, Two-factor..., PKI, SSL Certificates, Cryptography
Education
Moscow Institute of Physics and Technology (State University) (MIPT) 1993 — 1999
Master's Degree, Computer Science
Five9 November 2013 - Present
Genesys November 2012 - November 2013
Genesys May 2007 - November 2012
ShoreTel November 2005 - May 2007
Aspect Software April 2000 - November 2005
Intuit May 1995 - April 2000
Pfieffer/Jossey Bass October 1992 - May 1994
Skills
VoIP, SaaS, Product Management, Enterprise Software, Go-to-market Strategy, Unified Communications, Product Marketing, Cloud Computing, Sales Enablement, Telecommunications, Mobile Devices, Analytics, Program Management, Product Launch, Management, Competitive Analysis, Pre-sales, Strategic Partnerships, Demand Generation, Business Alliances, Sales Process, Product Development, Leadership, Large scale, complex..., IVR, Contact Centers, Sales Engineering, Partner Management, Channel, Professional Services, Call Center, SIP, Solution Selling, Strategy, CRM, Product Lifecycle..., Start-ups, Salesforce.com, Software Industry, Consulting, Managed Services, Cross-functional Team..., CTI, Customer Experience, Business Intelligence, PaaS, Telephony, Genesys, Vendor Management, IP
Education
San Diego State University 1997 — 1999
MBA
UC Santa Barbara 1981 — 1983
BA with Honors
Crossfit Campbell
Five9 May 2012 - Present
ClickFox August 2010 - April 2012
Transera January 2005 - September 2010
First Data Voice Services 2002 - 2004
MCI Telecommunications 1998 - 2000
MCI 1998 - 2000
PictureTel February 1994 - January 1998
Skills
Technical Presentations, SaaS, IVR, Sales, Analytics, Call Center, ACD, Solution Selling, VoIP, Salesforce.com
Education
Clarkson University 1982 — 1986
EE
Five9 April 2012 - Present
Interactive Intelligence August 2004 - April 2012
CBE Technologies, INC January 2004 - August 2004
Prominence Group September 1998 - April 2002
Skills
Unified Communications, VoIP, Telephony, IVR, ACD, SIP, SaaS, Cloud Computing, Telecommunications, Unified Messaging, Managed Services, SIP Trunking, CTI, Call Logging, Solution Selling, Contact Centers, Data Center, Call Centers, Integration, Cisco Technologies, Pre-sales, IP, MPLS, Avaya, IP PBX
Education
Indiana Wesleyan University 2010 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
Indiana Wesleyan University 2009 — 2015
Bachelor of Science in Management
Five9 July 2013 - Present
DotNetNuke Corporation May 2012 - April 2013
DotNetNuke Corporation August 2010 - May 2012
SNOCAP, Inc 2004 - 2008
Nuance Communications 1998 - 2001
Sun Microsystems 1995 - 1998
Apple Computer 1993 - 1995
PwC 1987 - 1990
Education
M.I.T. Sloan School
M.S., MBA
Wesleyan University
B.A., Cognitive Science
Five9 September 2012 - Present
Five9 2011 - September 2012
Stream Global Services October 2009 - September 2011
eTelecare January 2000 - October 2009
ASA Solutions January 1998 - December 1999
Raider Trucking inc January 1991 - December 1998
Skills
Microsoft SQL Server, T-SQL, SQL, C#, ASP.NET, Cloud Computing, .NET, Business Intelligence, Oracle, Agile Methodologies, Software Development, Databases, JavaScript, Java, Web Applications, Web Services, Software Project..., Unix, Operating Systems
Education
Arizona State University 1989 — 1991
Greenway 1985 — 1989
Five9 October 2012 - Present
Five9 Philippines, Inc September 2005 - Present
Five9, Inc January 2009 - October 2010
Broadband Philippines July 2000 - September 2005
Skills
Telecommunications, SIP, IVR, IP, VoIP, CTI, Cloud Computing, Wireless, Unified Communications, SaaS, Sales Process, Cisco Technologies, Salesforce.com
Education
De La Salle University 1994 — 1999
Bachelor of Science, Electronics & Communications Engineering
Five9 April 2012 - Present
Five9, Inc. March 2006 - April 2012
Innovative Bank May 2002 - February 2006
Skills
Journal Entries, Salesforce.com, Lead Generation, Project Management, Accounting, Auditing, QuickBooks, Call Centers, Account Reconciliation, Sales Process, Vendor Management, Fixed Assets, Management, Sales, Payroll, Telecommunications, General Ledger, Sales Operations, Microsoft Excel, Sales Support Tools, SaaS, Forecasting, Revenue Recognition, Enterprise Software, Professional Services, CRM, Cloud Computing, Solution Selling
Education
California State University-East Bay
Virtual Hold Technology (VHT) January 2014 - Present
Echopass (acquired by Genesys, Inc.) July 2012 - January 2013
Five9 June 2010 - July 2012
Ribbit November 2008 - June 2010
Polycom October 2006 - November 2008
Genesys May 2006 - October 2006
Genesys November 2003 - May 2006
Brooktrout Technology, Inc. April 2002 - November 2003
Telera, Inc. November 1999 - May 2002
Genesys Telecommunications Laboratories, Inc. April 1998 - November 1999
Skills
Unified Communications, XML, Product Management, SaaS, CTI, Enterprise Software, Telecommunications, Competitive Analysis, Start-ups, Cloud Computing, Go-to-market Strategy, Call Centers, Software Development, Strategy, Cross-functional Team..., SDLC, Integration, CRM, Product Marketing, Business Development, IP, Sales, Management, VoIP, Program Management, Leadership, Cisco Technologies, Professional Services, Outsourcing, Mobile Devices, Product Development, Solution Selling, Strategic Partnerships, Data Center, IVR, Contact Centers
Education
Career Development Institute (Montreal) 1991 — 1994
Diploma of Collegial Studies, Computer Science, Programmer/Analyst
HEC Montréal 1989 — 1991
Bachelors of Business Administration, Applied Economics
Five9 March 2010 - Present
Solera Holdings, Inc. November 2005 - November 2009
ADP - Claims Services Group July 2004 - November 2005
ProBusiness Services, Inc. March 1998 - July 2004
Lightning Drayage, Inc. August 1994 - March 1998
Quality Builders, Inc. April 1992 - August 1994
Massachusetts Mutual Financial Group December 1990 - April 1992
Skills
Forecasting, Revenue Recognition, Financial Reporting, Strategy, Auditing, Leadership, Due Diligence, Accounts Receivable, Sarbanes-Oxley Act, Budgets, Finance, Accounting, Management, Start-ups, Risk Management, Executive Management, SaaS, Enterprise Software, Payroll
Education
Brigham Young University 1986 — 1990
Bachelor, Finance
Five9 January 2015 - Present
Skills
Product Management, IT Strategy, Systems Engineering, Enterprise Software, Strategy, Agile Methodologies, Start-ups, Telecommunications, Program Management, CRM, Software Development, Executive Management, Mergers & Acquisitions, Management, SaaS, Leadership, Cloud Computing, Change Management, SDLC, Product Development, Quality Assurance, Mobile Devices, Go-to-market Strategy, Integration, Strategic Partnerships
Education
Northwestern University - Kellogg School of Management 1997 — 1999
Executive MBA
Stanford University 1990 — 1992
M.Sc.
Tel Aviv University 1986 — 1990
B. Sc.
Five9 January 2013 - Present
Five9 May 2010 - January 2013
Transera Communications Inc. February 2008 - May 2010
Verizon Business October 2005 - February 2008
MCI 1994 - 2008
The CBORD Group, Inc. 1987 - 1994
Skills
Customer Service, Negotiation, Territory Development, Control Center, IVR, Sales, Management, Call Center, VoIP, Contact Centers, Unified Communications, Telecommunications, Managed Services, Call Centers, Professional Services, CRM, Solution Selling, Outsourcing, Leadership, Cloud Computing, Selling, Enterprise Software, Data Center, SaaS, Program Management, Business Development, Customer Satisfaction, CTI, Direct Sales, Cisco Technologies, ACD, Vendor Management
Education
Cornell University - Johnson Graduate School of Management 1995 — 1995
Creating & Managing High Performance Teams
Johnson and Wales University 1984 — 1987
Bachelor's degree, Hospitality Administration/Management
Upsala College 1983 — 1984
Business Administration and Management, General
Rider University 1982 — 1983
Five9 June 2013 - Present
McAfee May 2012 - August 2012
Education
Saint Mary's College of California 2011 — 2015
Five9 February 2014 - Present
Five9 June 2012 - February 2014
iTradeNetwork June 2010 - June 2012
Lithium Technologies September 2008 - April 2009
Fireclick, a Digital River company December 2006 - August 2008
Fireclick, a Digital River company January 2005 - December 2006
Fireclick, a Digital River company December 2002 - January 2005
Fireclick, a Digital River company August 2000 - December 2002
Skills
SaaS, Web Analytics, Customer Relations, Business Intelligence, Agile, Account Management, Process Improvement, Scrum, SDLC, E-commerce, Agile Methodologies, Analytics, Customer Service, Enterprise Software, Project Management, PMP, Cloud Computing, Product Management, Professional Services
Education
Notre Dame de Namur University 1998 — 2000
MS, Management
Northeastern University 1992 — 1997
BS, Biology
Five9 December 2014 - Present
Oracle April 2008 - December 2014
Oracle March 2006 - March 2008
Siebel Systems November 2004 - March 2006
Configuresoft October 2001 - November 2004
Ineto, Inc June 2000 - September 2001
MCI February 1994 - June 2000
Skills
Enterprise Software, Unix, Oracle, Linux, Software Development, PHP, Technical Support, Siebel, Product Management, JavaScript, C#, Databases, Virtualization, AJAX, Microsoft SQL Server, Windows, Call Center, IVR, Visual Basic, Troubleshooting, Program Management, Web Logic, XML, Consulting, Saas, Customer Service, Cloud Computing, Integration, CRM Integration, Salesforce.com, SaaS
Education
Colorado State University 1980 — 1981
General Studies
Five9 September 2013 - Present
inContact March 2004 - September 2013
inContact March 2004 - February 2011
inContact Inc. (formerly UCN) March 2004 - April 2010
McLeod USA September 2002 - March 2004
McLeod USA August 1999 - September 2002
Access Long Distance June 1998 - August 1999
Access Long Distance June 1997 - June 1998
Access Long Distance June 1995 - June 1997
Skills
Scrum, Call Center, Telecommunications, Cloud Computing, Training, SaaS, Enterprise Software, Management, Product Management, Cross-functional Team..., Call Centers, Team Building, Leadership, Strategic Planning, Professional Services, Team Leadership, IVR, Telephony, CRM, Account Management, VoIP, Salesforce.com, Vendor Management
Education
Utah State University 1990 — 1991
MBA, Business Management
Brigham Young University 1987 — 1990
BS, Business Management
Weather Underground September 2015 - Present
Visually March 2015 - September 2015
Jumpshot March 2014 - November 2014
SurveyMonkey January 2012 - February 2014
MarketTools, Inc. May 2011 - January 2012
MarketTools November 2008 - May 2011
FrontRange Solutions April 2007 - October 2008
TFC Inc. December 2006 - September 2008
Five9 April 2006 - October 2006
Itradenetwork October 2000 - April 2006
Skills
Web Analytics, Market Research, SEO, PPC, Google Analytics, HTML, Ektron, Online Marketing, Landing Page..., A/B testing, Agile, Scrum, Blogging, Surveys, Personas, Agile Methodologies, qualitative research, quantitative research, User Experience, Lead Generation, Strategy, Product Management, SEM, Persona, Analytics, SaaS, Start-ups, Usability Testing
Education
University of California, Berkeley 2013 — 2013
Product Management Program
California State University-East Bay 1995 — 1997
Mass Communication
EIS Group Ltd October 2011 - Present
Five9 June 2009 - October 2011
Veritas (now Symantec Corporation) March 2004 - June 2009
Netli, Inc. (now Akamai Technologies, Inc.) July 2002 - March 2004
Genesys Telecommunication Labs April 1996 - July 2002
UNDP, United Nations Office June 1994 - February 1996
CDV Apple Computer June 1992 - June 1994
Skills
Technology..., Global IT Delivery &..., Budgeting & Cost..., Organizational &..., Advanced Technology..., Leading Edge Software..., Cloud Enabling..., Infrastructure..., Security Platforms, OS, Databases and..., PBX Platforms, Software development..., SaaS platforms in SFA,..., Integration and..., Payment systems and..., Cloud Computing, Databases, Operating Systems, Integration, Platforms, Research, SaaS, Application Servers, Computer Security, Engineering, Start-ups, Strategic Partnerships, Distributed Systems, Architecture, High Availability, Enterprise Architecture, Telecommunications, Security, Payment Systems, IT Strategy, Application Performance..., Cost Control, Identity Management, Enterprise Software, IT Operations, Strategy, Data Center, Software Development, Management, Technology Architecture, Change Management, Software Development..., Virtualization, Operational Excellence, Solution Architecture
Education
Moscow Institute of Physics and Technology (State University) (MIPT) 1986 — 1992
Master of Science in Computer Science, applied mathematics, computers, FUPM
Kyi'vs'kyj pryrodnycho-naukovyj licej N 145 1984 — 1986
high school, computer science, mathematics, physics
Five9 November 2014 - Present
Beazer Homes September 2012 - October 2014
Beazer Homes August 2008 - September 2012
Beazer Homes August 2005 - September 2008
Skills
Customer Satisfaction, Salesforce.com, Customer Service, Construction, Project Management, Microsoft Office, Value Engineering, Strategic Planning, Construction Management, Residential Homes, Microsoft Excel, Project Planning, Call Center, Process Scheduler, Budgets, Call Centers, Contract Negotiation, Contract Management, Management, Team Building, Leadership
Education
Ivy Tech Community College 2000 — 2001
Noblesville High School
Ivy Tech
Oracle August 2015 - Present
Cal Poly Athletics October 2014 - June 2015
Alpha Phi International Fraternity December 2013 - November 2014
Five9 June 2014 - September 2014
Alpha Phi International Fraternity December 2012 - December 2013
Danville Station Homeowners Association April 2007 - August 2013
Skills
Microsoft Office, Customer Service, Teamwork, PowerPoint, Marketing, Microsoft Excel, Microsoft Word, Marketing Research, Time Management, Data Analysis, Sales, Leadership, Team Leadership, Hardware, Market Research, Business Development, Social Media, Facebook, Social Media Marketing, Communication, Public Speaking, Problem Solving, Value Propositions, IT Solutions, Solution Focused, Information Technology, Cloud Computing, Hardware Architecture
Education
California Polytechnic State University-San Luis Obispo 2011 — 2015
Bachelor of Science (B.S.), Business Administration, Marketing
San Ramon Valley High School 2007 — 2011
Five9 August 2015 - Present
Five9 January 2014 - August 2015
inContact January 2013 - December 2013
Nest (contract) January 2012 - January 2013
CSS Corp October 2011 - January 2013
CSS Corp (Contractor for Nest Labs Inc.) January 2012 - April 2012
CSS Corp (Contractor for Nest Labs Inc.) October 2011 - January 2012
Christiansen Properties January 2007 - January 2011
Opinionology January 2010 - October 2010
Utah Valley University January 2007 - October 2007
Skills
Organizational..., Voice Acting, Voice Services, Product Support, Training & Development, Lesson Planning, Customer Service, Telecommunications, Operational Efficiency, Delegation, Team Oriented, Customer Relations, Communication, Professional Networking, Creative Problem Solving, Salesforce.com, Assistly, Desk.com, PowerPoint development, Presentations, Management, Technical Training, Training Management, Leadership, Prowess, Self-starter, Problem Solving, Forward Thinking, Team-oriented, Employee Training, Call Centers, Technical Support, Networking, SIP, POTS, IP PBX, Cloud Applications, Call center start-up, Call Center Architecture, Technical Recruiting, Telephony, ACD, Team Leadership, Team Building, ITIL Foundations, Avaya, CRM, SaaS, Cloud Computing, Enterprise Software
Education
EdX
Business, Information Technology
Udacity
Business, Information Technology
Salt Lake Community College 2012 — 2013
Communication, Education
Gartner April 2015 - Present
Five9 May 2012 - July 2014
Google July 2011 - May 2012
Cord Blood Registry July 2010 - July 2011
MyNewPlace February 2008 - July 2010
MyNewPlace.com February 2008 - July 2010
Cord Blood Registry March 2005 - February 2008
Enterprise Rent-A-Car August 2004 - February 2005
Skills
Salesforce.com..., Siebel, Sales Management, Google Docs, Spanish, SPIN Sales Training, Question Based Selling, Sales Leadership..., ISO Certifications, Solution Selling, Sales Process, Sales, Sales Operations, B2B, Start-ups, Selling, Lead Generation, Online Advertising, Enterprise Software, Marketing, Salesforce.com, Business Development, Cold Calling, SEO, SaaS, Strategic Partnerships, Training
Education
University of San Francisco - School of Management 2012 — 2015
Master of Business Administration (M.B.A.), Business Analytics and Organizational Development
Butler University 1998 — 2001
BA, English, Journalism
Butler University
BA, Creative Writing
Blue Jeans Network June 2015 - Present
_varicose 2008 - Present
Five9 May 2015 - May 2015
Five9 November 2013 - April 2015
Tea Traditions September 2013 - November 2013
Results Radio LLC May 2013 - August 2013
School of the Arts Productions, CSU Chico August 2012 - May 2013
Associated Students, CSU Chico 2010 - 2013
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Social Media, Marketing, Promotions, Sales, Social Networking, Research, Writing, Creative Writing, Mac, Songwriting, Music Industry, Musicians, Proofreading, CRM, Blogging, Lead Generation, Social Media Marketing, Software Industry, Sales Enablement, Sales Process..., Sales Operations, Salesforce.com, Cloud Computing, Cold Calling
Education
California State University-Chico 2008 — 2013
Bachelor's degree, Music Industry and Technology
Newport Harbor High School 2004 — 2008
Case Western Reserve University August 2015 - Present
Five9 July 2013 - August 2015
Aspire Public Schools September 2012 - March 2013
UC Davis - Dept. of Plant Pathology - Epstein Laboratory March 2011 - August 2012
UC Davis - Department of Student Housing September 2010 - August 2012
UC Davis - Department of Entomology - Ward Lab March 2010 - June 2010
UC Davis - Department of Land, Water & Air Resources - LaBolle Lab January 2010 - June 2010
University of Rochester Medical Center June 2007 - November 2007
Skills
PCR, Gel Electrophoresis, Access, Genetics, Help Desk Support, Microsoft Office, Active Directory, Molecular Biology, Biochemistry, Windows, OS X, Cell Culture, Western Blotting, DNA extraction, DNA, Biotechnology, Bioinformatics, SDS-PAGE, Mac, Unix, Unix Shell Scripting, C++ Language, Perl Script, Help Desk Implementation, Microsoft Exchange, PAUP, FigTree, MUSCLE, ClustalW, Statistical Software, Statistical Tools, JMP, Zendesk, Python, R, C++, Perl, Cloud Computing, Data Analysis, Microsoft Excel, Research
Education
Case Western Reserve University 2015 — 2017
Master’s Degree, M.S. Systems Biology & Bioinformatics
University of California, Davis 2008 — 2012
Bachelor of Science (B.S.), Genetics
Pittsford Sutherland High School 2004 — 2008
High School Regents Diploma
Five9 April 2014 - Present
Blackhawk Network June 2012 - April 2014
Blackhawk Network August 2011 - July 2012
Blackhawk Network May 2011 - August 2011
Robert Half International October 1998 - February 2009
Skills
Vendor Management, Information Technology, Information Security, SDLC, Business Intelligence, Security, Telecommunications, Cisco Technologies, Data Center, Agile Methodologies, Enterprise Software, VPN, Troubleshooting, VoIP, Firewalls, Networking, PCI DSS, Computer Security, Infrastructure, Management, Project Management
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Information Technology
San Joaquin Delta College 2007 — 2009
Computer Systems Networking and Telecommunications
West Virginia University 2002 — 2004
Associate of Arts (AA), Legal Assistant/Paralegal
Five9 December 2008 - March 2015
Milestone Technologies, Inc. March 2004 - December 2008
Skills
SNMP, TCP/IP, Linux, Cisco Technologies, Telecommunications, Unix, Cloud Computing, VoIP, Networking, IP, Troubleshooting, Data Center, CentOS, DNS, Solaris, Technical Support, Cabling, IPMI, Red Hat Linux
Education
Foothill College 2001 — 2004
Associate's degree in CS, CS
Kareo March 2015 - Present
DoctorBase April 2010 - Present
Five9 January 2002 - Present
6connect, Inc January 2009 - July 2011
Vessel 2010 - 2010
Halloo Communications January 2008 - 2009
Skills
UI/UX, Lead Generation, Start-ups, Cloud Computing, Strategic Partnerships, SaaS, Online Advertising, Product Management, Enterprise Software, Go-to-market Strategy, Salesforce.com, Mobile Applications, Analytics, Online Marketing, Venture Capital, Business Development, SEO, Product Development, Strategy, Professional Services, VoIP, Entrepreneurship, Sales, Management, Healthcare, Cross-functional Team..., Product Marketing, CRM, Mobile Devices, Leadership, Marketing Strategy, Business Strategy, Marketing, E-commerce, Blogging, Web Analytics, SEM, Email Marketing, Social Media Marketing, Competitive Analysis, Executive Management, Selling, Consulting, New Business Development, B2B, Mobile Communications, Team Leadership
Education
Penn State University 1991 — 1996
BA, Liberal Studies with concs. in Chemistry & English
UC Berkeley 1994 — 1995
BA, Chemistry Lab & Research
Mira Costa 1987 — 1991
The University of Memphis
Master of Fine Arts (MFA)
TriNet August 2015 - Present
AAA Northern California, Nevada & Utah Insurance Exchange April 2012 - August 2015
New York Life October 2009 - January 2012
Five 9 February 2008 - July 2009
Sabrix August 2007 - January 2008
Ellie Mae December 2005 - August 2007
Five9 May 2005 - November 2005
MegaPath Networks February 2004 - May 2005
XO Communications/Concentric Networks November 1999 - January 2004
Skills
Sales, Small Business, Employee Benefits, Lead Generation, Sales Management, Business Development, Leadership, Fixed Annuities, Risk Management, Enterprise Software, SaaS, Strategic Planning, VoIP, Cloud Computing, Qualifying Prospects, Salesforce.com, Life Insurance, Business Networking, Direct Sales, B2B software, Cold Calling, CRM, Retirement, Account Management, Business Analysis, Solution Selling, Customer Service, Marketing, Insurance
Education
San Francisco State University 1986 — 1988
B.S. Degree, Business Administration
AuthorityLabs February 2013 - Present
Five9 January 2012 - February 2013
Dead Cactus Labs, LLC October 2010 - January 2012
Salt River Project September 2011 - December 2011
Envision, LLC June 2007 - May 2011
Salt River Project June 2007 - May 2011
Self Employed December 2004 - September 2010
eTelecare Global Solutions June 2005 - June 2007
Plex Systems, Inc. April 1999 - December 2004
Hinkley Cold Storage Media January 2003 - April 2004
Skills
Test Driven Development, JavaScript, ASP.NET MVC, C#, Ruby on Rails, jQuery, ASP.NET, Ruby, Microsoft SQL Server, WCF, T-SQL, Cloud Computing, User Interface Design, Continuous Integration, Windows Azure, Java, Entity Framework, API development, Node.js, HTML 5, Software Development, TDD, BDD, Bash, Git, Jenkins, System Architecture, Objective-C, C, SQL Server, Oracle, Mercurial, Python, Web Analytics, Mobile Technology, HTML5, CSS, Test Automation, Mac OS X, MaxMSP, Audio Engineering, Video Production, Publishing, Embedded Systems, Embedded C, RSpec, Amazon Web Services...
Education
Chandler-Gilbert Community College 2007 — 2008
Ferris State University 1997 — 1998
Five9 May 2015 - Present
Three Birds Nest January 2015 - May 2015
Gap Inc. March 2014 - November 2014
Tiburon January 2011 - January 2014
Jewels and Pinstripes 2006 - 2014
Avatier December 2009 - July 2010
Voyan Technology April 2008 - October 2009
Endoscopic Technologies 1997 - 2004
Oracle 1995 - 1997
3Com 1992 - 1994
Skills
Customer Service, Program Management, SaaS, Enterprise Software, Account Management, Team Building, Event Planning, Leadership, Management, Marketing, Project Management, Team Leadership, Sales Operations
Education
Missouri State University
Five9 May 2015 - Present
Five9 July 2014 - May 2015
Five9 June 2013 - June 2014
Five9 July 2012 - June 2013
8x8, Inc. December 2010 - July 2012
8x8, Inc. September 2010 - December 2010
8x8, Inc. July 2009 - September 2010
Skills
VoIP, Routers, Switches, Network Security, SIP, CRM, Wireless, Customer Service, IP, SaaS, Telecommunications, DNS, Firewalls, LAN-WAN, Microsoft Office, Microsoft Excel, Wireless Networking, Windows 7, Microsoft Word, DHCP, Windows Vista, SNMP, IT Operations, Modems, DOS commands, Visio, Information Security, CompTIA A+ Certification, Microsoft SQL Server, MS Project, JavaScript, PowerPoint, SDLC, User Interface, XML, Cable Modems, Wireless Routers, MGCP, Authentication, Authorization, Encryption, ARP, MySQL, Java, HTML, Wireshark, CCNA, Security Plus, Cloud Computing, Cloud Security
Education
Mission College 2013 — 2014
CCNA certification, Cisco Networking
University of Phoenix 2007 — 2011
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
Hummer Winblad Venture Partners May 2003 - Present
Five9 March 2004 - Present
NuoDB October 2010 - Present
Flite April 2007 - Present
Palamida December 2004 - Present
Peerlyst June 2014 - Present
6connect November 2013 - Present
HubPages July 2006 - Present
VKernel January 2008 - November 2011
SlideRocket December 2007 - April 2011
Skills
Start-ups, SaaS, Venture Capital, Strategic Partnerships, Product Management, Entrepreneurship, Mergers, Enterprise Software, Digital Media, Cloud Computing, Product Marketing, Corporate Development, Strategy, Mobile Devices, Business Strategy
Education
Brandeis University 1966 — 1968
Boston Latin School 1960 — 1966
Five9 December 2013 - Present
Lawrence Livermore National Laboratory November 2010 - December 2013
Novartis Vaccines & Diagnostics August 2008 - November 2010
Joint Juice January 2008 - July 2008
The Pepsi Bottlling Group April 1998 - September 2007
Crown Sales and Marketing 1995 - 1998
Skills
Onboarding, Employee Relations, Workforce Planning, Talent Acquisition, HR Policies, Performance Management, Succession Planning, Employee Benefits, PeopleSoft, Human Resources, Employee Engagement, Recruiting, HRIS
Education
California State University-East Bay 2015 — 2017
Bachelor's degree, Psychology, 3.85 GPA
Las Positas College 2011 — 2014
Human Resources Management/Personnel Administration, General, 3.85
Decorotation January 2014 - Present
Five9 February 2014 - February 2015
Five9 June 2012 - February 2014
Taleo (Acquired by Oracle in April 2012) January 2012 - June 2012
CRG Events November 2010 - July 2011
Pirate Brands June 2010 - November 2010
Skills
Social Media Marketing, Corporate Events, Event Marketing, Event Management, Social Media, Online Marketing, Lead Generation, Budget Management, Project Management, B2B Marketing, Logistics Management, Salesforce.com, Google Docs, Evernote, Box.net, Webinar Management, Field Marketing, Teamwork, Building Relationships, SaaS, Email Marketing, Event Planning, Advertising, Trade Shows, Leadership
Education
The New School 2013 — 2013
Interior Design Certificate, Interior Design
University of Oregon 2006 — 2010
Business Administration, Marketing
Copenhagen Business School 2009 — 2009
Business Administration, Marketing
Five9 April 2015 - Present
Gilead Sciences April 2014 - April 2015
Comcast Cable June 2010 - September 2013
Skills
Networking, Routing Protocols, OSPF, EIGRP, RIP, PPP, HDLC, OSI, TCP/IP, LAN Switching, Etherchannel, VLAN, IPv4, Subnetting, Troubleshooting, Inventory Management, Active Directory, SCCM, Microsoft Office, Cabling, Team Building, Team Leadership, Microsoft Excel, Process Improvement, Customer Satisfaction, Telecommunications, Access, Vendor Management, Software Documentation, Cisco Technologies, Hardware
Education
San Joaquin Delta College 2014 — 2015
CCNA CCNP, Computer Systems Networking and Telecommunications
ClearSlide March 2014 - Present
Five9 April 2013 - March 2014
Modis August 2011 - April 2013
Skills
Cold Calling, Networking, Applicant Tracking..., Interviews, Negotiation, Market Research, Sourcing, Recruiting, Talent Acquisition, Staffing Services, Strategy, Training, Management, Technical Recruiting, Business Development, Contract Negotiation, Vendor Management, Salesforce.com, Internet Recruiting, Screening
Education
Hunter College
BA, Media Studies
Chapman University
Five9 September 2015 - Present
Five9 August 2014 - Present
Five9 October 2013 - August 2014
SoCoCare (Acquired by Five9) January 2012 - October 2013
Antengo Inc August 2011 - December 2011
Core Create May 2010 - August 2010
Skills
Social Media, Social Media Marketing, Marketing, Product Marketing, Email Marketing, Strategy, Web Design, Project Management, Graphic Design, WordPress, Media Relations, Advertising, Illustrator, Photoshop, Online Marketing, Sales, Marketing Communications, Marketing Strategy, Online Advertising, Google Analytics, Digital Marketing, Adobe Photoshop, Adobe Illustrator, Blog Marketing
Education
KEDGE Business School 2010 — 2011
Bachelor- Dual Degree, International Business and Marketing
San Diego State University-California State University 2007 — 2010
Bachelor- Dual Degree, International Business and Marketing
Five9 March 2015 - Present
Skills
Account Management, Client Development, Business Development, SaaS, Cloud Computing, Strategic Planning, Cloud Security, Call Center Development, Cloud Applications, Contact Centers, CTI, IVR, VoIP, Software, Customer Service, CRM, Salesforce.com, Telecommunications, Call Centers, Leadership, Strategic Partnerships, Strategy, Competitive Analysis, Management, Sales, Lead Generation
Education
Saint Joseph's University
Bachelor of Science, Psychology
Five9 January 2015 - Present
Peer 1 Hosting October 2009 - January 2015
Everdream July 2007 - January 2008
Capgemini Energy July 2006 - December 2006
Skills
Active Directory, Team Management, Team Leadership, Technical Leadership, Employee Training, Technical Training, Project Planning, Project Coordination, Solution Architecture, VPN, Juniper JNCIA-ER, Switches, Cisco Technologies, VMware, VSP 4, Data Center, Servers, Windows Server, Red Hat Linux, Technical Documentation, Troubleshooting, Technical Support, Help Desk Support, IBM Tivoli, Citrix, Customer Retention, Leadership, Customer Experience, Microsoft Exchange, Hardware, Dell PowerEdge Servers, Catalyst Switches, Cross-functional Team..., Software Installation, Customer Service, Customer Satisfaction, General Awesomeness, Networking, Delivering Technical..., Operations Management, Awesomeness, Multilingual, Linux, Multi Tasking, DNS, Information Security, Windows, Time Management, Brocade, Juniper
Education
Fred Pryor Seminars 2014 — 2014
How to Make the Transition from Staff to Supervisor
National Seminars Training 2014 — 2014
Management Skills for First time Supervisors
Juniper Networks 2012 — 2012
Juniper Network Certified Internet Associate (JNCIA)
San Francisco State Human Resource Course 2012 — 2012
State Labor Law and Payroll Tax Seminar Completion Certification
Brocade Networks 2011 — 2011
Brocade Accredited Internetworking Specialist Certified
VMWare 2010 — 2010
VSP & VTSP 4/5 Certified
Baylor University 2001 — 2006
ECE, Engineering and Mathematics
College of San Mateo August 2013 - Present
Apple November 2013 - August 2015
Centro Community Partners September 2013 - September 2014
Five9 June 2013 - September 2013
Wells Fargo July 2012 - June 2013
University of La Verne February 2012 - May 2012
Five9 June 2011 - July 2011
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Access, Microsoft Office, SVT, 10 Key, Salesforce.com, Coaching, POS, Social Media Marketing, Leadership Development, Banking, Customer Service, Marketing, Social Media, Public Relations, Research, Retail, Data Analysis, Social Networking, Public Speaking, Team Building, Outlook, Customer Retention, Visio, Sales, Customer Satisfaction, Management, Time Management, Training, Advertising, Data Entry
Education
San Francisco State University 2012 — 2014
Master of Business Administration (M.B.A.), Sustainable Business, Grad
University of La Verne 2010 — 2012
Bachelor of Science, Business Administration
College of San Mateo 2008 — 2010
Associate in Arts Degree, Business Administration
Five9 October 2013 - Present
Hold-Free Networks March 2012 - October 2013
ALDO Group September 2009 - March 2012
Aldo Group May 2009 - September 2009
Aldo Group May 2008 - April 2009
Aldo Group June 2007 - April 2008
Skills
Customer Service, Project Management, Management, Team Leadership, Project Planning, Leadership, Engineering, Sales, Microsoft Office, Inventory Management, Retail, Product Management, Strategic Planning, Process Improvement, Logistics
Education
Collège Jean-de-Brébeuf
Sciences Santé
Concordia University
Industrial Engineering
Five9 April 2012 - Present
Five9 December 2011 - March 2012
Transera Communications June 2004 - February 2012
Enkata January 2002 - June 2004
Cygent April 1998 - December 2001
Cambridge Technology Partners February 1995 - April 1998
Oracle September 1989 - September 1993
Skills
SaaS, Salesforce.com, Sales Process, Business Development, CRM, Cloud Computing, Lead Generation, Analytics, Management, Strategic Partnerships, Sales Operations, New Business Development, Call Center, Contract Negotiation, Enterprise Software, Call Centers, Channel Partners, Pre-sales, Solution Selling, Negotiation, Business Alliances, Start-ups, Managed Services, Financial Analysis, Sales, Go-to-market Strategy, Leadership, Telecommunications, Business Strategy, Sales Management, VoIP, Strategy, Professional Services, Channel Management, Electronic Signatures, Sales Compensation, Compensation Strategies, Performance Metrics, Analytical Skills, Data Analysis
Education
Brown University 1985 — 1989
BS
Kabam July 2014 - Present
Five9 December 2011 - May 2014
Xactly Corporation January 2008 - December 2011
ZANTAZ, Inc. January 2005 - October 2007
ProBusiness Division of ADP June 2003 - January 2005
Skills
SaaS, Risk Management, Accounting, Cloud Computing, Revenue Recognition, Mergers, Enterprise Software, Negotiation, Mergers & Acquisitions, Finance, Contract Management, Strategic Financial..., CRM, Process Improvement, Professional Services, Salesforce.com, Business Strategy, Analysis, Executive Management, Integration, SEC filings, Start-ups
Education
Golden Gate University
BS, Accounting
NewVoiceMedia September 2013 - May 2014
Five9 January 2010 - July 2013
CheetahMail, an Experian Company 2008 - 2009
Oracle / Siebel Systems 2003 - 2008
Branders.com April 2003 - June 2004
AT&T Mobility September 1994 - April 2002
Skills
SaaS, Salesforce.com, Cloud Computing, Enterprise Software, Solution Selling, CRM, Email Marketing, Direct Sales, Call Center, Sales, Complex Sales, VoIP, Telecommunications, Start-ups, Sales Management, Siebel, Digital Marketing, Sales Process, Call Centers, Business Development, Pre-sales, Account Management, Mobile Devices, E-commerce, New Business Development, Partner Management, Professional Services, Sales Operations, Wireless, Strategic Partnerships, Lead Generation, Networking, Integration
Education
Golden Gate University 1997 — 2002
Master of Science, Telecommunications
University of California, Riverside 1989 — 1994
B.A., Business
Five9 February 2015 - Present
Intel November 2013 - February 2015
Kno, Inc. (acquired by Intel Nov 2013) September 2011 - November 2013
Netflix July 2011 - September 2011
Taos May 2011 - September 2011
Memeo March 2009 - May 2011
NXP Semiconductors December 2008 - January 2009
Align Technology February 2008 - June 2008
NVIDIA March 2007 - February 2008
Applied Materials April 2006 - March 2007
Skills
Puppet, Linux, Cloud Computing, Virtualization, MySQL, VMware, Servers, Data Center, VPN, Perl, System Administration, DNS, SAN, Apache, Firewalls
Education
California Polytechnic State University-San Luis Obispo 2000 — 2004
Business, Management Information Systems
RingCentral December 2012 - Present
Five9 July 2011 - December 2012
OnRamp Systems Inc. November 2010 - July 2011
International Risk Management Company December 2009 - July 2011
The law office of Bradley J. Bereznak, Mountain View, CA May 2007 - July 2011
Education and Distribution Center "NuTREEtion" April 2007 - October 2010
CA Program for Entrepreneurship, Santa Clara University Leavey School of Business 2010 - 2010
Royse Law Firm, PC, Palo Alto, CA April 2008 - February 2009
Shih-Yu Lang Central Y.M.C.A. 2006 - 2009
Shearman & Sterling LLP June 2008 - November 2008
Skills
Intellectual Property, Corporate Law, Legal Research, Mergers, Licensing, Venture Capital, Contract Negotiation, Legal Writing, Corporate Governance, Start-ups, Due Diligence, Research, Litigation, Joint Ventures, Commercial Litigation, Legal Assistance, Public Speaking, Private Equity, Strategic Planning, Entrepreneurship, Corporate Development, Employment Law, Copyright Law, M&A experience, Mergers & Acquisitions, Negotiation, SaaS, Business Development, Management, CRM, Risk Management, Leadership, Business Planning, Product Management, Analysis, Business Strategy, Project Management, Strategic Partnerships, Training, Analytics
Education
University of California, Berkeley 2011 — 2012
PMP Certificate
Santa Clara University - Leavey School of Business 2010 — 2011
Certificate, California Program for Entrepreneurship (CAPE), (Scholarship recipient)
Leadership, Frontier Trainings 2008 — 2008
Saint Petersburg State University 1994 — 2000
JD, Law
Saint Petersburg State Theatre Arts Academy 1991 — 1996
BA, Arts and Management
Five9 2013 - Present
Zultys, Inc. 2010 - 2013
Franklin Templeton Investments 1991 - 2009
Institute of Nuclear Geophysics 1985 - 1991
Skills
Enterprise Architecture, IT Management, IT Strategy, Project Management, Software Development, Global Application..., Strategic Leadership, Microsoft SQL Server, Software Project..., Cloud Computing, Leadership, SaaS, Data Warehousing
Education
Gubkin Russian State University of Oil and Gas (former Moscow State Academy of Oil and Gas) 1980 — 1985
MS, Computer Engineering
Five9 February 2015 - Present
Shutterfly Inc. July 2014 - February 2015
Responsys December 2011 - July 2014
Salesforce.com November 2009 - December 2011
Rearden Commerce March 2009 - November 2009
Delta Dental October 2007 - March 2009
CareFirst BlueCross BlueShield April 2007 - September 2007
BEA Systems 2005 - 2007
Skills
SaaS, Web Applications, Integration, Scrum, REST, Java Enterprise Edition, Program Management, Enterprise Software, Software Project..., Agile Methodologies, SOA, Portfolio Management, Cloud Computing, Agile Project Management, Project Management, Requirements Analysis, Software Engineering, XML, SDLC, Cross-functional Team..., Distributed Systems, Enterprise Architecture, Start-ups, Scalability, Software Development
Education
Carnegie Mellon University 2002 — 2004
MS - Software Engineering, Software Engineering
Delhi Public School - NTPC Korba
Five9 September 2014 - Present
Five9 2012 - September 2014
Near East South Asia Center for Strategic Studies January 2010 - May 2010
Robert Half International 2010 - 2010
Skills
Microsoft Office, Customer Service, Network Administration, CCNA, Linux, Organization, Adobe Acrobat, French, Networking, Teamwork, MySQL, Java, Perl Script, HTML, Human Resources, SaaS, Management, Cloud Computing, Telecommunications
Education
Anne Arundel Community College 2011 — 2013
Cyber Security Certificate, Information Technology
California Polytechnic State University-San Luis Obispo 2006 — 2009
Political Science, Military Intelligence, General, 3.3
University of California Office of the President January 2015 - Present
Boy Scouts of America March 2004 - Present
Genesys Telecommunications Laboratories Inc. May 2014 - January 2015
Five9 October 2013 - January 2014
Copart May 2013 - September 2013
Safeway October 2012 - May 2013
AT&T June 1979 - October 2012
Bellcore August 1994 - August 1995
Skidmore Owings & Merrill LLP (SOM) October 1977 - June 1979
Skills
Budgeting, Requirements Analysis, Telecommunications, Documentation, Analysis, Project Management, Software Documentation, Budgets, Program Management, Vendor Management, Cross-functional Team..., Oracle, PMP, Process Improvement, Visio, Integration, SDLC, Business Analysis, IT Management, IT Strategy, Project Portfolio...
Education
Golden Gate University 1980 — 1986
Masters of Business Administration, Telecommunication Management
California State University-Sacramento 1974 — 1977
Bachelor of Science, Management Information Science
College of San Mateo 1972 — 1974
Assoc of Arts, Business Administration
South San Francisco High School 1969 — 1972
High School Degree, College/University Preparatory and Advanced High School/Secondary Diploma Program
Genesys April 2015 - Present
Everwise September 2013 - Present
RingCentral April 2014 - April 2015
RingCentral October 2012 - May 2014
ACDFG November 2008 - September 2013
Five9 2009 - October 2012
Business Design Group August 2007 - December 2009
Advanced Telecom Applications Group July 2007 - August 2009
BEA August 2005 - August 2007
Ubiquity Software January 2002 - July 2005
Skills
Telecommunications, VoIP, SaaS, SIP, Telephony, Data Center, Networking, Pre-sales, Strategy, Management, Troubleshooting, ITIL, Product Management, Cross-functional Team..., Operations Management, IMS DB/DC, Cloud Computing, Team Leadership, 3GPP, IP, Go-to-market Strategy, Electronic Trading, Cross Functional Team..., Enterprise Software, Project Management, Start-ups, Integration, Outsourcing, SMS800, IMS, Call Centers, Leadership, Ethernet, Unified Communications, Futures Trading, Coaching, Managed Services, Professional Services, Wireless
Education
Business Academy - Anthony Robbins 2012 — 2012
How to grow your business
Global Knowledge 2012 — 2012
ITIL Foundation
SMS800 2011 — 2011
SMS800 certified specialist
Online Trading Academy 2009 — 2011
Futures, Stocks, Forex
Anthony Robbins University and Leadership Academy 2006 — 2010
Coaching, Leadership
SRI Performance Coaching 2007 — 2008
Master Practitioner, NLP, Coaching
Global Knowledge 2002 — 2006
Certification, GR 303, ATM, Optical Networks, Unix, Java
California State University-Hayward - School of Business and Economics 1996 — 1999
MBA, Telecommunications Management and Finance
Moscow Institute of Physics and Technology 1986 — 1994
Master of Science, Physics, Mathematics, and Computer Science
Medallia, Inc May 2015 - Present
Varicent, an IBM Company April 2014 - April 2015
Varicent, an IBM Company June 2011 - April 2014
Varicent Software May 2010 - June 2011
Xactly Corp February 2007 - March 2010
Five9 February 2005 - February 2007
Q Inc November 2002 - February 2005
Salesforce.com February 2000 - November 2002
The Document Company, Xerox August 1995 - February 2000
Education
California Polytechnic State University 1990 — 1995
Bachelor, Business
Naval Academy Preparatory School 1989 — 1990
Apple Inc. April 2011 - Present
Five9 June 2009 - April 2011
Nuance Communications October 2006 - May 2009
Genesys Telecommunications Laboratories June 2003 - October 2006
Genesys Telecom Labs July 2001 - May 2003
Genesys February 2000 - July 2001
Ericsson Research Canada February 1998 - February 2000
Clearnet PCS, inc. (now Telus Mobility) November 1996 - February 1998
Bell Northern Research 1994 - 1996
Skills
Product Management, Sales Engineering, Account Management, Team Management, Project Management, Sales Operations, Market Entry, SaaS, Enterprise Software, Cloud Computing, Product Marketing, Professional Services, IVR, Solution Selling, Telecommunications, Pre-sales, Go-to-market Strategy, Call Center, VoIP, Wireless, Contact Centers, Salesforce.com, Call Centers, Managed Services, CRM, Integration, Management, Networking, Mobile Devices, Customer Experience, Software Development, Unified Communications, Channel Partners, Strategic Partnerships, Partner Management, Business Strategy, Cross-functional Team..., Leadership, Global Strategy...
Education
McGill University
Masters of Business Administration, Organizational and Competitive Strategy
Université de Montréal - Ecole polytechnique de Montréal
Bachelor, Electrical Engineering
Five9 February 2014 - Present
Velocify - Accelerate Sales Performance November 2012 - January 2014
Blackboard August 2006 - November 2012
NTI Group, Inc (acquired by Blackboard.com) April 2006 - 2008
AMR Research February 2000 - August 2005
AMR RESEARCH 1999 - 2004
Nynex 1992 - 1995
Skills
SaaS, Salesforce.com, Solution Selling, Enterprise Software, Lead Generation, Account Management, Market Research, New Business Development, Product Marketing, Business Development, CRM, Go-to-market Strategy, Competitive Analysis, Direct Sales, Sales Process, Thought Leadership, Sales, Start-ups, Sales Operations, Strategy, Leadership, Sales Management, Selling, Management, Customer Retention, Professional Services, Networking, Strategic Partnerships, Cloud Computing, Social Networking, Sales Enablement, Business Strategy
Education
Lynchburg College 1986 — 1989
BA, Business Administration
Tabor Academy 1982 — 1984
Five9 February 2014 - Present
Skills
Telecommunications, Security, Engineering, Product Development, VoIP, SIP, Troubleshooting, LTE, Switches, Network Engineering, WAN, Routing, Cisco Technologies, MPLS, Network Design, Project Management, Network Architecture, GSM, Product Management, Pre-sales, Unified Communications, Wireless, SS7, Cloud Computing, Cross-functional Team..., Data Center, CRM, Mobile Devices, Networking, Ethernet, Linux, IP, IT Service Management, Unix, Managed Services, Channel Partners, TCP/IP, Integration, Management, Professional Services, Telephony
Education
National Institute of Technology Karnataka 1989 — 1993
BS, Computer Science
Five9 April 2015 - Present
Wanclouds Inc. February 2015 - Present
Cisco Systems August 2011 - January 2015
Cisco Systems August 2008 - July 2011
Cisco Systems January 2007 - August 2008
Cisco October 2004 - January 2007
Cisco Systems July 1999 - October 2004
Cisco September 1996 - July 1999
StrataCom October 1994 - September 1996
Tandem Computers June 1993 - October 1994
Skills
Professional Services, Cross-functional Team..., P&L Management, Managed Services, Strategy, Leadership Development, Data Center, Solution Selling, Cloud Computing, Go-to-market Strategy, Wireless, Networking, IP, Unified Communications, Cisco Technologies, SaaS, Network Architecture, Telecommunications, Business Development, Management, Enterprise Software, VoIP, Product Management, Security, Channel, Integration, Routing, IaaS, IT Service Management, Business Architecture, WAN, IT Transformation
Education
San Jose State University
Bachelor of Arts (B.A.)
Five9 August 2014 - Present
Citrix Systems May 2011 - July 2014
Kaviza (acquired by Citrix) May 2010 - May 2011
Citrix Systems August 2006 - April 2010
Kovalenko Krasnov Inc 2005 - 2006
Nuasis (acquired by Intervoice) September 2001 - December 2005
ThinkLink (acquired by Microsoft) August 1999 - October 2001
Skills
Distributed Systems, VoIP, Virtualization, Cloud Computing, Enterprise Software, SaaS, Linux, Enterprise Architecture, Start-ups, High Availability, Software Development, Video, Scalability, IP, Citrix, IM, Operations Research, REST, System Architecture, Software Engineering, Architecture, VDI, Agile Methodologies, Architectures, Mathematical Programming, Optimization Models, Unified Communications, NoSQL, High Analytical Skills, Web RTC
Education
Haslam College of Business at the University of Tennessee 1997 — 1999
Master of Science, Management Science
Kharkiv State Polytechnic University 1992 — 1997
Master of Science, Computer Science
Belmont University 1994 — 1995
Computer Science
Five9 December 2013 - Present
Wavebourn September 2006 - Present
Wavebourn August 2006 - Present
NBC News Digital September 2011 - December 2013
Yoh/Astrology.com/ivillage/NBC Uni/GE September 2011 - February 2013
Netli Inc. February 2006 - September 2006
Genesys Telecom Labs November 2000 - February 2006
NetActive (Pty) Ltd (South Africa) February 1999 - February 2000
Aviacor Corporation (Russia) April 1998 - February 1999
KAMAZ, Inc. August 1984 - February 1998
Skills
Linux, Perl, Software Development, C, TCP/IP, Cloud Computing, Integration, Unix, Python, Troubleshooting, Apache, Operating Systems, Solaris, C++, Bash, DNS, Data Center, Security, Virtualization, System Administration, Embedded Systems, SSL, Load Balancing, Distributed Systems, Scalability, MySQL, Testing, Shell Scripting, Java, Storage, BGP, Architecture, JavaScript, Programming, Subversion, HTML, PHP, Servers, SQL, XML, IP, Firewalls, Oracle, Web Applications, Analog Circuit Design, Transistors, vacuum tubes, Electronic Circuit..., Squid, Varnish
Education
Internet, Unix, Networking, Web technologies 1991 — 2021
Guru, All related technologies from scratch
Tomsk State University of Control Systems and Radioelectronics 1976 — 1981
Master, Electrical Engineering
Irkutsk State University 1975 — 1976
Undergraduate, Physics
Irkutsk State University 1972 — 1975
Graduate, Off-line physical and mathematical school
Five9 November 2013 - Present
Arris - Motorola Mobility - 4Home July 2008 - July 2013
Covad Communications July 2001 - July 2008
Covad Comm September 2005 - March 2006
GoBeam, Inc. 2001 - September 2005
Netformx 2000 - 2001
Infogain October 1998 - June 2000
Infogain 1998 - 2000
TCS 1995 - March 1997
Skills
VoIP, Software Development, Wireless, MPLS, SNMP, Mobile Devices, SIP, Management, Telecommunications, Databases, Enterprise Software, Architecture, Agile Methodologies, Unix, Java, SOA, Leadership, IP, Ethernet, Software Engineering, Product Management, SDLC, Scrum, Integration, Linux
Education
Indian Institute of Technology, Bombay 1993 — 1995
M Tech, Reliability Engineering
Marathwada University 1989 — 1993
B. E., Instrumentation
Five9 March 2014 - Present
Education
Santa Clara University 2007 — 2010
M.S., Engineering Management
California Polytechnic State University-San Luis Obispo 1992 — 1996
Bachelors of Science, Computer Science and Business
Steelwedge Software, Inc. September 2015 - Present
GTT April 2015 - May 2015
MegaPath August 2013 - March 2015
Avon May 2013 - May 2014
Five9 March 2008 - May 2013
Audatex 2000 - 2007
ADP/Audatex 2000 - 2007
Skills
Lead Generation, Solution Selling, Salesforce.com, Sales, Selling, Sales Process, Account Management, NetSuite, Cold Calling, saas, inside sales, Pipeline Development, Call Centers, CRM, Direct Sales, Enterprise Software, Software Industry, Professional Services, SaaS
Education
Las Positas College 1995 — 1998
AA Degree, Computer information Systems
Amador 1991 — 1994
diploma, General diploma
Amador Valley High 1991 — 1994
diploma, General diploma
Five9 September 2012 - Present
Five9 June 2012 - September 2012
RingCentral December 2010 - June 2012
StubHub July 2010 - December 2010
Yahoo! September 2008 - January 2010
Yahoo! May 2007 - September 2008
Associated Students - Computer Services Center, SJSU April 2005 - September 2007
Skills
VoIP, Cisco Technologies, Linux, SIP, Perl, System Administration, Telecommunications, MySQL, Unix, Servers, Software Documentation, Nagios, Asterisk, Bash, Network Administration, Troubleshooting, Change Management, SNMP, Technical Support, Cloud Computing, Networking, Integration, Mac OS X, RTP, Testing, Network Monitoring Tools, High Availability, PHP, Documentation, Digital Photography, kannel, SMS, kamailio, Empirix XMS, Netflow, LogicMonitor, Zabbix, SaaS, Wireshark, FreeNAS, ZFS, OS X
Education
San Jose State University 2002 — 2009
BS, Computer Science
VOCALCOM NORTH AMERICA October 2014 - Present
Five9 December 2012 - October 2014
HP Autonomy (ZANTAZ) July 2004 - December 2012
IP Infusion 2001 - 2004
Vpacket Communications July 1999 - July 2000
Ascend Communications (Lucent Technologies) March 1997 - July 1999
Skills
SaaS, Enterprise Software, Cloud Computing, Sales Enablement, Salesforce.com, Lead Generation, Marketing Strategy, Marketing Research, Product Marketing, Field Marketing, Cross-functional Team..., Start-ups, Sales Operations, Sales Management, Sales Process, Account Management, Pre-sales, Sales, Go-to-market Strategy, Strategy, Professional Services, Leadership, Management, Strategic Partnerships, Demand Generation, Networking, Marketing, CRM, Channel Partners, Business Alliances, Selling, Solution Selling, Partner Management, Marketing Automation, Product Management, Software Industry, Direct Sales, Multi-channel Marketing, Business Development, Analytics, Competitive Analysis, Business Intelligence, Program Management, Messaging
Education
San Francisco State University
Bachelor of Arts (B.A.)
Five9 March 2013 - Present
Williams Sonoma February 2008 - February 2013
IBM March 2006 - February 2008
GAP, Inc March 2003 - March 2006
Skills
AIX, Operating Systems, Microsoft SQL Server, Unix Shell Scripting, Shell Scripting, Active Directory, VMware, Windows Server, Solaris, TCP/IP, Apache, Windows, Disaster Recovery, VMware ESX, Data Center, IT Operations, Servers, Integration, Visio, Technical Support, Enterprise Architecture
Education
City College of San Francisco 1991 — 1993
Computer Science
University of Santo Tomas 1989 — 1991
Computer Engineering
Five9 2011 - Present
Alcatel-Lucent 2005 - 2011
Alcatel-Lucent January 2003 - September 2007
Genesys December 1999 - January 2003
Moscow Institute of Physics and Technology (State University) 1992 - 1999
Skills
TCP/IP, VoIP, Software Development, Telecommunications, SIP, Digital Signal..., Performance Testing, High Availability, Reliability Test, Integration, Cloud Computing, Solaris, Unix, Perl, SaaS, Agile Methodologies, Enterprise Software, Pre-sales, Solution Architecture, Software Engineering, Linux
Education
Moscow Institute of Physics and Technology (State University) (MIPT)
Doctor of Philosophy (Ph.D.), Electrical Engineering
University of California, Santa Cruz 2007 — 2008
Certificate (Honors), VLSI Design, A+ (Honors)
The University of Wolverhampton 1997 — 1998
Certificate, Management
Moscow Institute of Physics and Technology (State University) (MIPT)
Certificate, Experimental Physics
Moscow Institute of Physics and Technology (State University) (MIPT)
Master's Degree, Computer Engineering
Five9 May 2012 - Present
Delta Dental January 2009 - December 2011
Virgin Mobile USA April 2006 - September 2008
Nextel Partners August 2005 - March 2006
Skills
Data Modeling, ETL, Data Warehousing, Oracle, PL/SQL, Business Objects, Informatica
Education
Jawaharlal Nehru Technological University
B.Tech, EEE
Symantec January 2015 - Present
Five9 September 2012 - December 2014
Symantec January 2011 - September 2012
Wells Fargo December 2009 - December 2010
JPMorgan Chase (Formerly WaMu) November 1999 - June 2009
MCI Telecommunications October 1998 - November 1999
MCI Telecommunications August 1993 - October 1998
Skills
Query Analyzer, Call Center, IT Strategy, Technical Documentation, IVR, Cisco Technologies, Business Process, Java, ACD, Scripting, Contingency Planning, CTI, Business Requirements, Vendor Management, Telecommunications, Business Objects, Telephony
Education
University of California, Davis 1989 — 1991
MA, History
California State University-Northridge 1988 — 1989
Teaching Credential, Social Studies
California State University-Northridge 1986 — 1988
BA, History
California State University-Northridge 1979 — 1984
BA, Radio-TV-Film
Five9 July 2010 - Present
Five9 September 2006 - June 2010
Zultys, Inc. November 2005 - July 2006
Businessphera July 2004 - October 2005
Telma November 2003 - June 2004
EC NNSTU February 2000 - November 2003
Skills
MySQL, EJB, Linux, Java, JBoss, J2EE, Multithreading, Concurrent Programming, Computer Science, C++, Perforce, C, SQL, Eclipse, J2SE, Software Development, Telecommunications, Java Enterprise Edition, JBoss Application Server, Agile Methodologies, Git, TCP/IP, Distributed Systems, REST, JUnit, OOP, Scrum
Education
Nizhniy Novgorod State Technical University named after R.Y. Alekseev (NSTU) 1994 — 2000
Avaya September 2014 - June 2015
Five9 September 2011 - August 2014
Stream Global Services October 2009 - October 2011
eTelecare Global Solutions April 2004 - October 2009
Phase2 Solutions, Inc. April 2002 - April 2004
Argent Voice Services, Inc. January 2001 - March 2002
ASA Solutions, Inc April 1996 - January 2001
Honeywell Industrial Automation and Control June 1992 - April 1996
Skills
Vendor Management, Outsourcing, SaaS, PCI Standards, Executive Reporting, Call Center, Enterprise Software, Global Management, Cross-functional Team..., Process Improvement, Business Intelligence, Data Center, SQL, Data Warehousing, Application Architecture, Business Analysis, Integration, Call Centers, Agile Methodologies, Cloud Computing
Education
University of Arizona 1989 — 1991
Bachelor of Science in Business Administration, Management Information Systems (MIS)
Ithaca College 1985 — 1988
Music
Cortland High School 1982 — 1985
Five9 July 2012 - June 2015
Meru Networks July 2011 - July 2012
Symyx/Accelrys July 2008 - July 2011
AT&T January 2008 - July 2008
Cadence Design Systems February 2006 - January 2008
Safeway January 2003 - January 2006
Skills
Corporate Website..., Corporate website..., Content Management..., HTML, CSS, JavaScript, PHP, Ruby on Rails, Ruby, Marketo, Eloqua, SFDC Integration with..., Google Analytics, Omniture, XML, Agile Methodologies, SQL, SDLC, Web Services, Scrum, Unix, Java, Software Project..., Perl
Education
California State University-East Bay
Masters, Computer Science
Nagpur University 1997 — 2001
Bachelors, Engineering in Computer Sience
Five9 February 2013 - Present
CyberSource June 2003 - January 2012
SS8 Networks June 2000 - November 2002
Abbott Laboratories June 1999 - December 1999
Skills
FrameMaker, Agile, Manuals, Visio, Adobe Acrobat, Technical Writing, Documentation, Editing, Online Help, E-commerce, Software Documentation, Technical Documentation, HTML, Technical Communication, API documentation, XML documentation, Single Sourcing, APIs, Agile Methodologies, XML
Education
UC Santa Cruz
Certificate in Advanced Technical Information Architecture and Design
San Jose State University
Certificate in Professional and Technical Communication
Ecole nationale vétérinaire de Toulouse, France
DVM
McGill University
B.Sc., Microbiology and Immunology
Five9 January 2014 - Present
Round Hill Country Club December 2010 - January 2014
Round Hill Country Club August 2010 - January 2011
Salesforce.com January 2009 - October 2009
Arena Solutions January 2008 - November 2008
Arena Solutions January 2006 - December 2007
Arena Solutions September 2005 - December 2005
Arena Solutions June 2005 - September 2005
FinishMaster June 2004 - June 2005
Skills
SaaS, Enterprise Software, Sales Process, Sales Operations, Strategy, Business Development, Selling, Sales, Management, Leadership, B2B, New Business Development, Cold Calling, Marketing, Training, Software Industry, Salesforce.com
Education
Arizona State University 2000 — 2004
Communications, Business
Monte Vista High School 1994 — 1998
General Education, 3.2
Yuzu™ October 2014 - Present
Barnes & Noble January 2013 - Present
Black Rock Ranger August 2008 - Present
Striiv, Inc February 2011 - January 2013
Barnes & Noble September 2010 - April 2011
Dell April 2006 - September 2010
Zing April 2006 - August 2008
Five9 July 2005 - March 2006
Apple Inc. January 2002 - July 2005
Angara December 2000 - October 2001
Skills
Laboratory, DRM, Software Quality..., Test Planning, Testing, Bugzilla, Quality Assurance, Test Cases, Bug Tracking, System Testing, Mobile Devices, Android, Product Management, Hardware
Education
Humboldt State University 1992 — 1995
Computer Information Systems, Music
Five9 August 2015 - Present
PEER 1 Hosting June 2012 - July 2015
Peer 1 Network Enterprises, Inc. September 2009 - June 2012
Bass Law Group, LLC November 2007 - September 2009
Access Business Services 2005 - 2007
Access Business Services / Exam Services 2004 - 2007
Proficient Systems 2005 - 2006
Access Business Services 2004 - 2005
Dashwerks, Inc. 2001 - 2005
Bass & Associates, PC 2000 - 2004
Skills
Systems Analysis, Software Development, System Administration, Linux, PHP, Customer Support, Data Center, Apache, Disaster Recovery, Cloud Computing, Security, VPN, Servers, SAN, Firewalls, Virtualization
Education
Florida State University 1996 — 1999
Computer Science / MIS
Eastern Florida State College 1994 — 1996
Associate Degree, General
Five9 February 2012 - Present
Five9 December 2010 - February 2012
MERA Systems (ALOE Systems) October 2007 - 2010
Skills
VoIP, Telecommunications, Cloud Computing, Linux, SIP, SaaS, IP, Unified Communications, Data Center, TCP/IP, Integration, Wireless, Virtualization, Managed Services, Professional Services, Cisco Technologies, Management, Telephony
Education
Las Positas College 2013 — 2015
Associate's Degree, Computer Science
State University — Higher School of Economics 2005 — 2008
Bachelor, Marketing
Volgo-Vyatskaya Academy of Public Service 2001 — 2007
Master's, Law
Genesys May 2015 - Present
Five9 September 2011 - May 2015
Alcatel-Lucent January 2010 - September 2011
Genesys Telecommunications Laboratories, Inc August 2002 - December 2009
Health Patterns, LLC September 1998 - August 2002
DST Systems, Inc 1992 - 1998
Cerner Corporation 1989 - 1992
Skills
C#, Cloud Computing, Enterprise Software, IVR, Integration, Java, Objective-C, Professional Services, Telecommunications, VoIP, XML, iOS development, SQL, SIP, Contact Centers, CTI, CRM, SaaS, Strategy
Education
Kansas State University 1986 — 1989
B.S., Computer Science
Five9 January 2015 - Present
Berkeley Research Group LLC October 2014 - November 2014
Union Bank July 2012 - September 2013
Steve's Hallmark July 2008 - June 2012
Ascend SFSU Chapter 2009 - May 2011
Ascend SFSU Chapter August 2009 - May 2010
Skills
Accounting, Auditing, Microsoft Excel, Accounts Payable, Tax, QuickBooks, Salesforce.com, Financial Statements, Financial Analysis, Financial Accounting, Account Reconciliation, Recruiting, Sarbanes-Oxley Act, Financial Reporting, PowerPoint, Microsoft Word, Analysis, Microsoft Office, Regression Testing, User Acceptance Testing, User Administration
Education
San Francisco State University 2008 — 2013
Bachelor of Business Administration (BBA), Accounting
IndiaWest February 2014 - Present
Five9 November 2013 - January 2014
AmeriMerchant 2012 - 2013
MedHab 2011 - 2012
Skills
Financial Modeling, Financial Analysis, Corporate Finance, Credit Risk, Microsoft Excel, Valuation, Finance, Economics, Investment Banking, Investments, Strategic Planning, Financial Risk, Risk Management, Strategic Financial..., Access, SPSS, Presentation Development, International Economics, Macroeconomics, Angel Investing, Venture Financing, SAS programming, Mac OS, Market Analysis, Managerial Finance, Business Strategy, International Finance, International Business..., Financing Alternatives, Data Analysis, Business Planning, Credit, Excel, Problem Solving, NetSuite
Education
Universite de Cergy-Pontoise 2010 — 2012
Master of Science (M2), Finance Du International (M2), 3.5
California State University-Stanislaus 2010 — 2011
Master of Science (MS), International Finance, 3.5
California state University: Stanislaus 2006 — 2010
BS, Business Finance and Economics, 3.6
MAA
Five9 November 2014 - Present
Verint January 2006 - November 2014
Brigham Young University Hawaii December 2003 - June 2005
Polynesian Cultural Center January 2002 - December 2003
Skills
Troubleshooting, Visio, Technical Support, Software Documentation, Microsoft SQL Server, Perl, Unix, Servers, Operating Systems, Networking, Computer Hardware, Databases, Management, IT Management, Quality Assurance, Integration, SQL, C
Education
Florida Institute of Technology 2008 — 2010
Master of Science Degree, Information Technology Management
Brigham Young University - Hawaii 2002 — 2005
Bachelor of Science Degree, Information Systems
DOE Joint Genome Institute April 2015 - Present
Five9 February 2013 - April 2014
DigitalGlobe 2007 - 2012
Border Collie Solutions, Inc. (BCSI) 2002 - 2003
Skills
Java, Software Development, Software Engineering, Java Enterprise Edition, Spring, SQL, Hibernate 3.1, REST, Agile Methodologies, Maven, Scrum, Hibernate, PostgreSQL, Eclipse, Tomcat, Linux
Education
Diablo Valley College 2004 — 2005
Computer Science
Moscow Institute of Physics and Technology (State University) (MIPT) 1979 — 1985
MSc, Physics
Telmate April 2015 - Present
Five9 November 2010 - April 2015
Five9 October 2009 - November 2010
Skills
TCP/IP, Cisco Routers, Cisco Technologies, Data Center, Cisco IOS, Cisco Nexus, Cisco Call Manager, Firewalls, VPN, Network Design, Cisco Security, Cisco UCS, Cisco Certified, Cisco Wireless, VoIP, Networking, Network Engineering, Network Architecture, Network Security, Troubleshooting, WAN, Routing, BGP, Linux, Bash, VMware, Servers
Education
Rostov State Transport University 1997 — 2002
Bachelor's degree, Computer Science
Five9 July 2013 - Present
Education
California State University-Chico
Bachelor of Science (BS), Accounting
Golden Gate University
Master of Science (MS), Taxation