Experience
Waterfall Technique Essential Oil Application Technique   July 2015 - Present
Scott A. Johnson Professional Writing Services, LLC   January 2014 - Present
Independent Author, Skyhorse Publishing, Cedar Fort Publishing   June 2006 - Present
Young Living Essential Oils  June 2014 - July 2014
Young Living Essential Oils  March 2013 - May 2014
Young Living Essential Oils  February 2012 - March 2013
Department of Workforce Services  July 2010 - February 2012
Ken Garff Automotive Group  November 2008 - November 2009
Harmon's Cadillac Buick GMC   September 1997 - November 2008
Stunning Image Photography   April 2003 - December 2007

Skills
Public Speaking, Presentation Development, Workshop Presenter, Resume Writing, Writing, Natural Health, Naturopathy, Curriculum Development, Social Media, Blogging, Content Writing, Photoshop, Scientific Writing, Medical Writing, Wellness, General Health, Nutraceuticals, Disease Management, PowerPoint, Nutrition, Corporate Wellness, Health, Holistic Health, Interviewing, Career Development, Group Presentations, Fitness, Content Development, Creative Writing, Marketing Materials, Coaching, Research, Teaching, Newsletters, Facebook, Word, Social Networking, Marketing Communications, Press Releases, Marketing, Product Training, Customer Service..., Essential Oils, Program Management, Event Planning, Department Budgeting, Training, Interviews, Management, Sales

Education
Clayton College of Natural Health   2006 — 2008
Doctor of Naturopathy, Natural Health, Naturopathy

Clayton College of Natural Health   2006 — 2007
Bachelor of Science, Natural Health

Ashworth College   2004 — 2005
Associate of Science, Business Management

Utah Valley University   2012 — 2012
Certificate of Completion, World Class Customer Service

Fowler Wainwright International Institute of Coaching   2010 — 2010
Certified Professional Coach, Professional Life Coaching

New York Institute of Photography   2002 — 2003
Diploma, Professional Photography

Experience
Utah Department of Workforce Services  January 2014 - Present
Department of Workforce Services  January 2008 - January 2014
Peopletrail, Inc   July 2007 - January 2008
Coldwell Banker Commercial, NRT  June 2005 - July 2007

Skills
Resume Writing, Job Search, Interviews, Job Search Strategies, Job Coaching, Career Counseling, Coaching, Training, Mock Interviews, Public Speaking, Cover Letters, Interview Preparation, Career Assessment, Conflict Resolution, Workshop Facilitation, Job Fairs

Education
Salt Lake Community College
Attending, Spanish/general

Experience
Refugee and Immigrant Center: Asian Association of Utah   May 2014 - Present
Refugee and Immigrant Center--Asian Association of Utah   November 2013 - May 2014
The HEAL Foundation   March 2012 - April 2014
Department of Workforce Services  January 2013 - November 2013
Brigham Young University  April 2012 - April 2013
BYU Women's Studies   August 2010 - April 2013
HELP  May 2010 - August 2010

Skills
Proficient in Microsoft..., International..., Language..., Administrative and..., Public Health, International..., Research, Community Outreach, Program Evaluation, Stata, SPSS, Program Management, Grant Writing, Social Media, Qualitative Research, Microsoft Office, Policy Analysis, Data Analysis, Spanish, Government, Public Policy, Nonprofits, International Relations, Volunteer Management, Program Development, Statistics, Training, Teaching, Higher Education, Strategic Planning, Fundraising, Public Speaking, Event Planning, Political Science, Microsoft Excel

Education
Brigham Young University   2009 — 2013
Bachelor's Degree, International Public Health/International Health, 3.88--Cum Laude

Experience
American Rag Cie  February 2015 - Present
Farfetch  August 2014 - February 2015
Nordstrom  April 2014 - February 2015
Club Monaco  September 2014 - January 2015
Lorna Jane  October 2013 - April 2014
Hautestreet   February 2014 - March 2014
JMR Chalk Garden   November 2012 - March 2013
Flora Restaurant   October 2012 - March 2013
Department of Workforce Services  February 2012 - January 2013
Jou Jou   November 2011 - February 2012

Skills
Microsoft Excel, Facebook, Teamwork, Microsoft Office, Blogging, Fashion, Social Media, Social Networking, Public Speaking, Customer Service, Social Media Marketing, Visual Styling, Visual Merchandising, Photoshop, SketchUp, Adobe Creative Suite, Final Cut Pro, Event Planning, Public Relations, Press Releases, PowerPoint, Fundraising, Hand Drafting

Education
Fashion Institute of Design & Merchandising   2013 — 2014
Professional Designation, Design and Visual Communications, General, Honor Roll

University of Utah   2008 — 2012
Bachelor, Mass Communications

Experience
Varian Medical Systems  January 2014 - Present
Allen Communication Learning Services  July 2013 - January 2014
Nelson Laboratories, Inc.   September 2010 - July 2013
Department of Workforce Services  November 2009 - April 2010
The Payroll Partners   May 2009 - November 2009
Black Jack Inspection   November 2006 - March 2009
Convergys  June 2001 - September 2006

Skills
Training, Human Resources, Software Documentation, Leadership, E-Learning, Captivate, Management, Career Counseling, Program Management, Professional..., Computer Animation, Photoshop, Web Design, Instructional Design, New Hire Orientations, Learning Management..., Strategy, Interviews, Leadership Development, Organizational..., Analysis, Blended Learning, Staff Development, Onboarding

Education
University of Utah   2010 — 2012
M.E. (Masters in Education), Instructional Design and Educational Technology

University of Utah   2010 — 2012
Certificate, Website Design and Development

Idaho State University   2004 — 2006
M.S., Human Resources Training and Development

Idaho State University   2000 — 2004
B.S., Psychology

Experience
Department of Workforce Services  August 2010 - Present
Coray Photography & Design   February 2002 - December 2012

Skills
Resume Writing, Job Search, Career Counseling, Public Speaking, Career Development, Coaching, Job Search Strategies, Cover Letters, Mock Interviews, Customer Service, Interview Preparation, Job Coaching, Career Assessment, Community Outreach, Workshop Development, Workforce Development, Workshop Facilitation, Interviews, Recruiting, Employee Relations, Job Fairs, Conflict Resolution, Workshops, Employment, Leadership Development, Mentoring, Training, Career Management, Leadership, Employee Training, Program Development, Career Development..., Staff Development, Organizational..., Team Building, Event Photography, Digital Photography, Adult Education, Personal Development, Organizational..., Marketing, Employment Counseling, Interview Coaching, Career Transitions, Time Management, Hiring, New Hire Orientations, Networking, Temporary Placement

Education
University of Utah - David Eccles School of Business   1973 — 1979
B.S., Marketing

Salt Lake Community College   1978 — 1980
Associate of Arts and Sciences (AAS), Graphic Design

Experience
Parkside Lending  March 2013 - Present
Parkside Lending  August 2010 - Present
Department of Workforce Services  August 2009 - August 2010
Parkside Lending  November 2007 - May 2009

Skills
Awesomeness, Software Project..., Agile Methodologies, Software Development, JavaScript, MySQL, Python, PHP, jQuery, Banking, XML, CSS, OOP, SQL, HTML, C++, Java, Programming, Customer Service

Education
Cornell University   2002 — 2007

Experience
Utah Department of Workforce Services  November 2012 - Present
Utah Department of Workforce Services  November 2011 - October 2012
Department of Workforce Services  July 2011 - October 2011
Department of Workforce Services  April 2009 - June 2011
Department of Workforce Services  January 2004 - March 2009
Department of Workforce Services  July 2002 - January 2004
Department of Workforce Services  April 2000 - June 2002
Smith's Food & Drug   September 1990 - March 2000

Skills
Community Outreach, Policy, Management, Training, Human Resources, Leadership, Program Management, Performance Management, Process Improvement, Leadership Development, Government, Onboarding, Public Speaking, Project Management, Innovation, Compliance, Workforce Development, Interviewing Skills, Operations Management, Managing Meetings, Customer Service

Education
University of Utah
Master of Public Administration (MPA), Public Health

University of Utah
Bachelor's degree, English Language and Literature

Dixie State College
Associate of Arts (AA), General Studies

Experience
SelectHealth  May 2014 - Present
Brigham Young University  August 2013 - May 2014
Department of Workforce Services  May 2013 - August 2013
Brigham Young University  August 2011 - April 2013
Brigham Young University  June 2012 - August 2012

Skills
Microsoft Excel, Microsoft Word, PowerPoint, SAS, Sports Statistics, Research, Access, Data Analysis, Public Speaking, Spanish, Teaching, Statistics, Data Entry, Microsoft Office, Time Management, Customer Service

Education
Brigham Young University   2010 — 2014
Actuarial Science, 3.62

Experience
Employer Solutions Group  July 2015 - Present
Kelly Services  February 2015 - May 2015
DDI Benefits   October 2014 - December 2014
Multnomah County Health Department  September 2013 - October 2014
Macy's  October 2013 - January 2014
Employer Solutions Group  February 2013 - August 2013
Department of Workforce Services  January 2004 - August 2011
Western Edge Wine & Spirits   December 2002 - September 2003
Cuisine Unlimited  February 2002 - January 2003

Skills
Employee Benefits, Policy, Data Entry, Employee Training, Benefits Administration, Microsoft Word, Administrative..., Management, PowerPoint, Community Outreach, Administartion, Outlook, Microsoft Excel, Onboarding, Conflict Resolution, Organization Skills, Personnel Skills, Cover Oregon, Health Insurance, Executive Level..., Customer Support, Information Research, Account Reconciliation, 401k, Public Assistance, Oregon Health Plan, Communication, Project Coordination, Public Services, Human Resources, Training, Interviews, Time Management, Customer Service, Healthcare, Case Management, Editing, Leadership, Public Speaking, Nonprofits, Team Building, Program Management, Government, Microsoft Office, Research, Organizational..., Strategic Planning, Policy Analysis, Fundraising, Sales

Education
Salt Lake Community College   2006 — 2008
Associate’s Degree, Social Sciences

Experience
Lanza Group International   December 2012 - Present
UORAH.org   January 2009 - Present
Department of Workforce Services  2012 - 2013
US Department of Veterans Affairs  September 2009 - December 2012
United States Navy  2003 - 2007

Skills
Nonprofits, Public Speaking, Research, Customer Service, Microsoft Office, International..., Project Management, Business Strategy, Strategic Leadership, Team Leadership, Global Business..., Global Strategy, Patient Counseling, Contract Recruitment, College Recruiting, Case Managment, Non-profit Program..., Facebook, Policy, Government, Time Management, Organizational..., Case Management, Leadership, Leadership Development, Program Management, Team Building, Training

Education
Liberty University   2010 — 2012
Master of Arts (M.A.), Mental Health Counseling/Counselor

University of Phoenix   2007 — 2010
Bachelor of Science, Business Administration, Management and Operations

hard knocks

Experience
Utah Department of Workforce Services  January 2014 - Present
Department of Workforce Services  July 2010 - January 2014
Jon M. Huntsman School of Business USU   January 2012 - December 2013
Intermountain Staffing  July 2007 - July 2010
CCUSA  May 2005 - June 2007

Skills
Multilingual, Interpersonal skills, Leadership, People Skills, Time Management, Critical Thinking, Conflict Resolution, Interviews, Employee Relations, Information Systems, Training, Recruiting, Organizational..., Employee Training, Workshop Facilitation, Market Research, Public Speaking, Leadership Development, Government, Workforce Development, Resume Writing, Policy, Interview Preparation, Marketing, Data Analysis, Economics, Econometrics, Business Intelligence, Hiring, Temporary Placement, Career Assessment, Job Fairs, Job Coaching, Career Development, New Hire Orientations, Interviewing Skills

Education
Utah State University - Jon M. Huntsman School of Business   2012 — 2013
MBA, Business Administration and Management, General, 3.9 GPA

Ekonomická univerzita v Bratislave   2002 — 2007
Marketing Master's Degree, Marketing

Experience
Department of Alcohlic Beverage Control   February 2015 - Present
Unisys  April 2011 - November 2014
Department of Workforce Services  November 2010 - February 2011
Vangent Inc  May 2010 - July 2010
Alorica Inc  February 2007 - June 2008
Travel Centers of America  January 2007 - March 2007
Dollar Financial Group  April 2005 - September 2006

Skills
Customer Service, Leadership, Training, Customer Satisfaction, Call Centers, Time Management, Sales, Human Resources, Teamwork, Technical Support, PowerPoint, Microsoft Word, Coaching, Negotiation, Process Scheduler, Customer Experience, Selling, Government, Databases, Team Leadership, Process Improvement

Education
Salt Lake Community College   2008 — 2010
CompTia A+, Computer Support Specialist

Department of Workforce Services West Valley

Experience
Utah County Academy of Sciences   April 2013 - Present
Alpine School District  August 2012 - August 2013
Mountain Ridge Junior High   January 2012 - May 2012
Department of Workforce Services  May 2007 - January 2012
Deseret Industries  October 2005 - July 2006
Alpine School District  August 2003 - September 2005

Skills
Career Counseling, Psychology, Job Coaching, Job Search, Mental Health, Public Speaking, Teaching, Innovation, Motivational..., Resume Writing, Career Development, Job Search Strategies, Mental Health Counseling, Interviews, Social Services, Conflict Resolution, Career Assessment, Mock Interviews, Human Resources, Staff Development, Cover Letters, Student Counseling, Workshop Facilitation, Community Outreach, Tutoring, Case Management, Interview Preparation

Education
Utah State University   2010 — 2012
Master of Psychology, School Counseling

Brigham Young University   2003 — 2005
Bachelor of Science, Sociology

Experience
California Department of Housing & Community Development   June 2011 - Present
Fidelity Information Services  September 2010 - May 2011
ProStores - an eBay company  December 2009 - September 2010
VSP  July 2009 - December 2009
EDS  December 2008 - July 2009
Department of Veterans Affairs  October 2007 - November 2008
Department of Workforce Services  April 2007 - October 2007
CGI  August 2006 - March 2007
Department of Health Services, California   December 2002 - July 2006
Qwest Communications  December 2000 - November 2002

Education
Andhra University   1994 — 1996
MBA, Busines Administration

Andhra University   1990 — 1994
BS, Computer Science

Experience
Department of Workforce Services  May 2011 - Present
Arkansas Department of Workforce Services  August 2010 - May 2011
John Brown University  2007 - 2009
BAE Systems  September 2005 - September 2006
U.S. Army   September 2000 - September 2005

Skills
Recruiting, Leadership, Human Resources, Training, Team Building, Program Management, Interviews, Employee Training, Time Management, Customer Service, Leadership Development, Career Counseling, Community Outreach, Logistics, Organizational..., Access, Coaching, Employee Benefits, Employee Relations, Event Management, Management, Microsoft Excel, Microsoft Word, Payroll, Personnel Management, Policy, Project Management, Resume Writing, Staff Development, Supervisory Skills, Workshop Facilitation, Administration, Event Planning, Hiring, Inventory Management, Microsoft Office, Nonprofits, Outlook, Performance Management, Public Speaking, Social Networking, Team Leadership, Strategic Planning, Analysis, Conflict Resolution, Onboarding, Project Planning, PowerPoint

Education
Webster University   2010 — 2011
MBA, Business Adminstration, 3.92

John Brown University   2007 — 2009
B.S., Business Adminstration

Central Texas College   2005 — 2005
Cert, Micro Computer Specialist

Central Texas College   2000 — 2005
AAS, General Studies

Experience
State of Arkansas  December 2006 - Present
Ar Department of Workforce Education   November 2005 - December 2006
Department of Workforce Services  January 2000 - November 2005
Fountain Lake School District   1995 - 2002
US Navy  January 1990 - October 1994

Skills
Event Planning, Program Evaluation, Employee Relations, Training & Development, Grant Writing, Analysis, Budgeting, Business Management, Customer Relations, Customer Service, Documentation, Fundraising, Career Readiness Proctor, Workshop facilitator, Budgets, Resume Writing, Career Counseling, Public Speaking, Workshop Facilitation, Community Outreach, Program Development, Higher Education, Employee Training, Case Managment, Program Management, Software Documentation, Policy

Education
John Brown University   1998 — 2000
BS, Organizational managment

National Park Community College   1995 — 1998
Associate of Arts (A.A.), Business Administration and Management, General

Experience
Catholic Community Services of Utah   February 2014 - Present
Department of Workforce Services  February 2013 - February 2014
Atlantic Bilingual School   August 2011 - June 2012
UC Santa Cruz  January 2011 - June 2011

Skills
Grant Writing, Spanish, Policy Analysis, Refugees, Writing, Youth Development, After School Programs, Volunteer Management, Community Organizing

Education
UC Santa Cruz   2007 — 2011
Bachelor of Arts (B.A.), Anthropology

Las Positas College   2012 — 2012
Spanish

UCLA Archaeology Field Program   2010 — 2010
Abomey Plateau Archaeological Project - Field School

Experience
Canyons Resort  November 2012 - Present
International Technifab SPI   May 2011 - March 2012
Department of Workforce Services  August 2009 - June 2011

Skills
Insulation, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Public Speaking, Government, Research, Resume Writing, Policy, Problem Solving, Access, Event Planning, Community Outreach, Administrative..., Supervisory Skills

Education
Salt Lake Community College   2010 — 2012

John Wesley North   1990 — 1993

Experience
C3/CustomerContactChannels, Inc.   October 2011 - Present
C3/CustomerContactChannels, Inc.   November 2010 - October 2011
Department of Workforce Services  July 2010 - October 2010

Skills
PowerPoint, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Public Speaking, Public Relations, Marketing, Team Building, Leadership, Coaching, Job Evaluation, Microsoft Publisher, Outlook, Interviews, Training, Human Resources, Customer Satisfaction

Education
Utah Valley University   2004 — 2009
Bachelor of Science (BS), Hospitality Administration/Management

Dixie State College   2001 — 2002
General Studies

Experience
Department of Workforce Services  February 2012 - Present
Rain International  May 2014 - Present
Dream Coachers   August 2010 - Present
Media One/Newspaper Agency Corp.   November 2012 - April 2014
Pipeline Development Company   September 2011 - December 2012
Utah Chapter American Marketing Association  October 2011 - April 2012
Pipeline Development Company   February 2011 - August 2011
Full time Father and Husband   July 2010 - February 2011
Baer Bronze, LLC.   June 2009 - June 2010
APX Alarm/Accountemps   January 2009 - June 2009

Skills
Training, Leadership, Resume Writing, Interviews, Career Counseling, Management, Career Development, Public Speaking, LinkedIn Training, Innovation Management, Payroll, Budgets, Coaching, Accounting, Analysis, Entrepreneurship, Social Media, Process Improvement, Microsoft Excel, Marketing, Job Coaching, Policy, Interview Preparation, Teaching, Business Planning, Hiring, Teamwork, Conflict Resolution, Project Management, Job Search Strategies, Recruiting, Finance, Fundraising, QuickBooks, Customer Satisfaction, Managerial Finance, Employee Training, Career Management, Communication, Workshop Facilitation, Personal Development, Process Management, Hospitality, Personal Branding, Financial Accounting, Employment Consulting, Wordpress, Career Strategist, Linkedin Marketing, LinkedIn Recruiter

Education
University of Utah - David Eccles School of Business   1998 — 2001
Bachelor of Arts, Accounting

Salt Lake Community College   1997 — 1998
AA, Business and Industry

Emery High School   1991 — 1994

Experience
Department of Workforce Services  October 2010 - Present
Salt Lake City Community College   January 2006 - May 2012
Department of Workforce Services  November 2006 - October 2010
Department of Workforce Services  August 2005 - October 2007
Department of Workforce Services  November 2003 - July 2005
Department of Workforce Services  August 2003 - November 2003
Domestic Violence Program   August 2000 - June 2003
The Crisis Intervention Center   June 2000 - August 2000
The Legal Aid Society of Middle Tennessee   June 1999 - June 2000
Lawyers' Committee for Civil Rights  May 1998 - August 1998

Skills
Appeals, Government, Policy Analysis, Public Speaking, Policy, Teaching, Microsoft Office, Administrative Law, Courts, Legal Research, Legal Writing, Mediation, Hearings, Alternative Dispute..., Training

Education
Duke University   1996 — 1999
MA, Humanities

Duke University School of Law   1996 — 1999
Doctor of Law (J.D.)

Brigham Young University   1990 — 1994
BA, Humanities

Experience
Tolley family   January 2014 - Present
Avalon Valley Care Center   January 2012 - January 2014
Valley Mental Health  August 2010 - April 2011
Department of Workforce Services  September 2009 - August 2010
Utah Valley Regional Medical Center  2008 - 2009
The Church of Jesus Christ of Latter-day Saints  August 2006 - January 2008
Los Angeles Department of Parks and Recreation   June 2000 - August 2005

Skills
Social Services, Case Managment, Crisis Intervention, Mental Health, Motivational..., Resume Writing, Group Therapy, Program Development, Adolescents, Mental Health Counseling, Community Outreach, Career Counseling, Therapists, Conflict Resolution, Psychotherapy, Public Speaking, Teaching, Leadership, Research, Healthcare, Management, Customer Service, Family Therapy, Behavioral Health, Case Management

Education
University of Utah   2010 — 2011
Master of Social Work (M.S.W.), Social Work

Brigham Young University   2003 — 2009
Bachelor of Science (B.S.), Social Work

Experience
State of Utah  July 2015 - Present
DxACT/State of Utah   August 2012 - July 2015
State of Utah  July 2010 - August 2012
Keller Williams Legacy One Realty  November 2002 - September 2010
Coventry Health Care  December 2008 - June 2009
Regence Blue Shield - Seattle   November 1998 - December 2001
UnitedHealthcare  July 1997 - August 1998
Premera Blue Cross aka Medical Service Corp   December 1995 - July 1997
MetLife/MetraHealth/United Healthcare   November 1994 - November 1995
Department of Workforce Services  August 1992 - April 1994

Skills
Customer Service, Coaching, Teaching, People Skills, Building Relationships, Real Estate, Public Speaking, Negotiation, Training, Time Management, File Management, Team Building, Contract Negotiation, Leadership, Marketing, Management, Interviews, Resume Writing, Strategy, Program Management, Leadership Development, Conflict Resolution, Career Counseling, Job Search

Education
Brigham Young University   1984 — 1989
BS, Psychology/Sociology

Marina High School   1980 — 1984
Diploma, General

Experience
MaritzCX  August 2014 - Present
Allegiance, Inc.   March 2013 - July 2014
Allegiance, Inc.   September 2012 - February 2013
Allegiance, Inc.   March 2012 - October 2012
Allegiance, Inc.   June 2011 - March 2012
Department of Workforce Services  January 2008 - June 2011
Youth Health Associates  May 2005 - December 2007

Skills
Enterprise Software, Program Management, Project Management, Process Improvement, Leadership, Management, Training, Account Management, SaaS, JIRA, Salesforce.com, Software Implementation, Strategy, CRM, Team Leadership, Analysis, Customer Service, Troubleshooting, Product Management, Business Intelligence, Data Analysis, Time Management, Professional Services, Cloud Computing, Customer Experience, Analytics, Business Analysis, Customer Satisfaction, Software Implementation..., Call Centers

Education
Western Governors University   2011 — 2013
Masters, Business Administration

Brigham Young University   2002 — 2007
Bachelor of Science, Psychology

Experience
James Mason Centers for Recovery   May 2015 - Present
Utah Wedding Officiant   February 2005 - Present
Salt Lake Behavioral Health, LLC   May 2014 - May 2015
Family Counseling Center  May 2014 - May 2015
ClientTrack  January 2014 - May 2015
ALSCO General Office   May 2006 - December 2013
New Horizons Computer Learning Center  September 2005 - May 2006
Department of Workforce Services  January 2005 - September 2005
Ogden Community in Action Center   January 2004 - March 2004

Skills
Group Therapy, Family Therapy, Adolescent Therapy, Addiction Recovery, Mental Health Counseling, Youth Work, Youth At Risk, Training, Youth Ministry, Public Speaking, Management, Customer Service, Team Building, Teaching, Coaching, Human Resources, Leadership Development, Marketing, Software Documentation, Program Management, Workshop Facilitation, Lifestyle Coaching, Team Leadership, Wedding Officiant, Pastoral Counseling, Grief Counseling, Youth Mentoring, Youth Programs, Youth Empowerment, Adolescents

Education
Argosy University   2013 — 2015
Master's degree, Marriage and Family Therapy/Counseling

Holmes Institute   2007 — 2009
Graduation Diploma, Practitioner

Weber State University   1998 — 2004
Bachelors, Social Work

LDS Institute of Religion   1998 — 1999
Graduation Diploma, Religion/Religious Studies

Experience
Overstock.com  December 2014 - Present
Department of Workforce Services  March 2013 - December 2014
Department of Workforce Services  June 2010 - February 2013
Self-Employed  January 2008 - July 2012
Utah Department of Workforce Services  February 2008 - June 2010

Skills
Workforce Development, Resume Writing, Career Counseling, Job Fairs, Career Development, Workshop Facilitation, Conflict Resolution, Leadership Development, Interviews, Training, Coaching, Organizational..., Program Development, Employee Training, Workshop Development, Community Outreach, Policy, Program Evaluation, Conflict Management, Staff Development, Screening Resumes, Curriculum Development, Public Administration, Government, Personal Development, SQL, Teradata, Cognos, MicroStrategy Reporting, Oracle, Business Intelligence, Report Writing, Business Analysis, Troubleshooting, SQL Tuning

Education
Brigham Young University   2005 — 2007
Bachelor of Arts (B.A.), International Relations and Affairs

Brigham Young University   2004 — 2007
Bachelor of Arts (B.A.), International Business

Experience
Sparkible   September 2015 - Present
The Mortal Institute   March 2012 - Present
Keller Williams Realty, Inc.   April 2015 - August 2015
Coldwell Banker Rector Phillips Morse  June 2013 - April 2015
University of Arkansas at Little Rock  October 2011 - August 2012
Department of Workforce Services  July 2009 - September 2011
Arkansas Workforce Investment Board   November 2008 - June 2009
Arkansas Crime Information Center  April 2007 - September 2007

Skills
Writing, Editing, Administrative Support, Administrative..., Newsletters, Public Relations, Training, Community Outreach, Payroll, Administration, Office Management, Marketing, Higher Education, Budgets, Time Management, Advertising, Social Networking, Social Media, Press Releases, Blogging, Media Relations, Coaching, Social Media Marketing, Copy Editing, Marketing Communications, Journalism, Corporate Communications, Online Marketing, Copywriting, Facebook, News Writing, Marketing Strategy, Outlook, Event Planning, Nonprofits, Customer Service

Education
University of Arkansas at Little Rock   2002 — 2005
BA, Journalism

Arkansas State University   1996 — 1998
Music

Carlisle High School, Carlisle, Arkansas   1992 — 1996
High School Diploma

Experience
Charles Schwab  July 2015 - Present
UnitedHealth Group  September 2014 - June 2015
Google  September 2013 - September 2014
Discover Financial Services  October 2012 - August 2013
Department of Workforce Services  August 2010 - October 2012
Primerica  May 2010 - December 2010
US Census Bureau  May 2010 - August 2010
The Canyons  May 2009 - January 2010
Maricopa County  July 2007 - May 2009
Benchmark Potato Company   June 2005 - August 2006

Skills
Interviews, Resume Writing, Human Resources, Training, Career Development, Sourcing, Employee Relations, Microsoft Excel, Applicant Tracking..., Personnel Management, Employee Training, Conflict Resolution, Job Coaching, Career Counseling, Talent Acquisition, Outlook, Job Search Strategies, Temporary Placement, Coaching, Onboarding, Job Fairs, Job Search, PowerPoint, FMLA, Hiring, HRIS, Photoshop, Sales, New Hire Orientations, PeopleSoft, Workforce Planning, Contract Negotiation, Nonprofits, Interview Preparation, Policy, Payroll, College Recruiting, Internet Recruiting, Full-life Cycle..., Taleo, High Volume Staffing, Workshop Facilitation, Screening Resumes, Interviewing Skills, Job Descriptions, Resume, Word, Excel, Community Advocacy, Salesforce

Education
Arizona State University   2006 — 2008
MPA, Public Administration

Brigham Young University - Idaho   2001 — 2004
BS, Communications

Experience
General Services Administration  October 2010 - Present
Immigration Consulting   January 2009 - November 2010
U.S. Department of Energy   May 2009 - July 2009
Brigham Young University  September 2008 - May 2009
Department of Workforce Services  May 2007 - August 2008
TAM Mercosur   January 1998 - December 2002

Skills
Policy Analysis, Research, Policy, Program Management, Public Administration, Data Analysis, Economic Development, Leadership, Community Outreach, Nonprofits, Fundraising, Government, Management, Training, Public Speaking, Analysis, Community Development, Organizational..., Public Policy, Workshop Facilitation, International Relations, Public Relations, Budgets, Strategic Communications, Proposal Writing, Strategic Planning, Spanish, Grant Writing, Leadership Development

Education
Brigham Young University   2008 — 2010
Master of Public Adminsitration, Human Resources and Financial Analysis Management

Brigham Young University   2005 — 2006
Bachelor of Arts, Political Science

Experience
Department of Workforce Services  March 2013 - Present
Department of Workforce Services  June 2010 - March 2013
Department of Workforce Services  November 2006 - June 2010

Skills
Training, Policy, Leadership, Program Management, Government, Interviews, Employee Training, Management, Career Counseling, Project Management, Software Documentation, Research, Employee Benefits, Analysis, Resume Writing, Public Administration, Case Managment, Job Coaching, Community Outreach, Career Development, Employee Relations, Human Resources, Job Search, Job Search Strategies, Leadership Development, Organizational..., Workforce Development, Program Development, Workshop Facilitation, Case Management, Coaching, Conflict Resolution, Cover Letters, Nonprofits, Program Evaluation, Public Speaking, Mock Interviews, Public Policy, Career Assessment, Policy Analysis, Interview Preparation, Local Government, Workshop Development, Staff Development, Team Building, Career Development..., Volunteer Management, Social Services, Conflict Management, Change Management

Education
Brigham Young University   2010 — 2013
Master of Public Administration (MPA), Public Administration

Weber State University   2003 — 2006
BS, Sociology

Experience
Department of Technology Service   February 2012 - Present
Department of Technology Services  August 2010 - February 2012
Department of Workforce Services  April 2007 - August 2010
Utah State Tax Commission  July 1998 - April 2007
Utah State Tax Commission  1988 - 2007

Skills
Analysis, Policy, Government, Business Analysis, Program Management, Oracle PL/SQL..., SQL, Data Analysis, Process Improvement, Software Documentation, System Administration, Change Management, Security, Visio, Access, Systems Analysis, Databases, Software Development

Education
University of Phoenix   1990 — 1992
Bachelors of Science, Business Administration

Salt Lake Community College
Programming

Experience
Davids Bridal Incorporated   December 2009 - Present
Department of Workforce Services  November 2008 - October 2009
Lagoon Inc   December 2007 - February 2008
Michaels Inc  September 2007 - November 2007
ACS Inc  February 2007 - September 2007
Pizza Hut  May 2005 - February 2006
Mervyn's  October 2005 - January 2006
Pizza Hut  January 2005 - March 2005
McDonaldsCustomer Care Specialist   October 2003 - March 2004
Wild Mushroom Pizza   January 2003 - April 2003

Education
TechSkills   2009 — 2010
Certification, Medical Transcription

Utah Career College   2008 — 2009
Bachelors of Science, Business Administration

Westwood College - Denver North   2006 — 2007
Bachelors of Science, Criminal Justice

Salt Lake Community College   2006 — 2006
Certification, Ready to Work

Salt Lake Community College
GED

Experience
Heritage Institute of Arts & Technology   2010 - Present
Richmond's Life Line   September 2009 - Present
Family and Social Service Administration   1994 - Present
Heritage Institute of Arts & Technology   2010 - 2011
Department of Workforce Services  March 2009 - September 2009

Skills
Case Management, Non-profits, Customer Service, Volunteer Management, Resume Writing, Career Counseling, Workforce Development, Community Development, Program Evaluation, Community Outreach, Program Development, Job Search Strategies, Time Management, Data Entry, Case Managment, Social Services, Fundraising, Team Leadership, Tutoring, Organization &..., Non-profit Volunteer, Maintaining A Positive..., Positive Personality, Office Management, Consulting, Inventory Management, Confidentiality, Contract Negotiation, Negotiation, Employee Training, Organizational..., Leadership Development, Workshop Facilitation, Event Management, Interviews, Leadership, Nonprofits, Policy, Public Relations, Staff Development, Teaching

Education
Thiel College   1985 — 1989
Bachelor of Science (BS), Business Management, Economics

Edinboro University of Pennsylvania   1988 — 1988
Advertising

Experience
Department of Workforce Services  October 2008 - Present
Department of Workforce Services  August 2004 - October 2008
Qwest  August 1973 - August 2001
Qwest Communications  1973 - 2001

Education
Salt Lake Community College   1984 — 1987
na, Information Systems

west high school   1965 — 1968
diploma

Experience
Department of Workforce Services  January 2015 - Present
City of Helena-West Helena   January 2011 - Present
Phillips County Community College of UA   January 1984 - Present
Phillips County Self Help Federal Credit Union   January 1997 - December 2010
TWG Inc   January 1997 - December 2010
US Navy  January 1986 - December 2003

Skills
Government, Banking, Credit Unions, Navy, Higher Education, Leadership, Economic Development, Local Government, Public Policy, Policy, Management, Customer Service, Fundraising, Team Building, Community Outreach, Event Planning, Strategic Planning, Program Management, Public Relations, Analysis, Nonprofits, Public Speaking, Budgets

Education
Atlanta University   1977 — 1980
Master of Business Administration (MBA), Accounting and Finance

Philander Smith Collge   1973 — 1977
Bachelor of Arts (BA), Accounting

Philander Smith College
Bachelor's Degree, Accounting

Experience
State of Utah  December 2006 - Present
State of Utah  December 1997 - December 2006
Department of Workforce Services  August 1988 - December 2006

Skills
Cognos, Sybase, Data Warehousing, PHP, SQL, Web Design, Social Media, Oracle, Blogging, WordPress, Microsoft Office, Databases, Java, COBOL

Education
Salt Lake Community College   1999 — 2003

University of Utah   1985 — 1987
None, Creative Writing

Experience
Administrative Office of the Courts  June 2010 - Present
Administrative Office of the Courts  July 2007 - July 2010
Department of Workforce Services  2005 - 2007

Skills
PMP, Project Management, Business Analysis, SDLC, Program Management, Process Improvement, Requirements Analysis, IT Management, SQL, Disaster Recovery, Databases, Software Documentation, Project Planning, Testing, Visio, MS Project, Troubleshooting, Analysis, Software Project..., Software Development, Microsoft SQL Server, Requirements Gathering, Access, Vendor Management, Business Process, System Administration, Quality Assurance

Education
Arkansas State University   1999 — 2003

Experience
Herriman City  October 2014 - Present
Select Health  February 2010 - October 2014
Deseret First Credit Union  June 2006 - March 2011
Utah League of Credit Unions   January 2009 - January 2010
Department of Workforce Services  August 2005 - July 2006

Skills
Human Resources, Employee Management, Employee Wellness..., HRIS, Employee Relations, Talent Acquisition, Applicant Tracking..., Organizational..., Employee Benefits, Workforce Planning, Performance Management, Onboarding, Employee Engagement, Benefits Administration, Recruiting, Training, Analysis, New Hire Orientations, Interviews, Leadership, Hiring, Management

Education
Utah State University   2006 — 2007
Masters, Human Resources Management

Brigham Young University   2000 — 2005
B.A., Public Relations and Communications

Experience
Department of Workforce Services  July 2006 - Present
Advocare ,LLC   December 2008 - January 2010
State of Utah  July 2004 - July 2006

Skills
Program Management, Public Speaking, Government, Policy, Policy Analysis, Case Management, Job Search Strategies, Public Administration, Workforce Development, Resume Writing, Local Government, Career Counseling, Public Policy, Community Outreach

Education
University of Utah
Master of Social Work (MSW), Clinical/Medical Social Work

Brigham Young University - Idaho   1999 — 2005
Bachelor of Applied Science (B.A.Sc.), Social Work Mith Minor in Neuroscience., 3.78 GPA Upon Grad

Utah Valley University
Bachelor of Applied Science (B.A.Sc.), Psychology, 3.78

Experience
Kapstone Paper and Packaging Corporation  October 2013 - Present
Nestle USA  July 2005 - October 2013
Department of Workforce Services  June 2000 - July 2005
Self Employed  January 1995 - June 2001

Skills
Employee Benefits, Benefits Administration, Employee Relations, Customer Service, Coaching, Microsoft Office, Job Coaching, Public Speaking, Management, Strategic Planning, Project Management, Team Building, Career Counseling, Leadership Development, Research, Graphic Design, Photoshop, Payroll, Training, Marketing, Temporary Placement, Personnel Management, Deferred Compensation, Human Resources, Recruiting, HR Policies, Talent Management, Succession Planning, Process Improvement, Resume Writing, Onboarding, Hiring, Leadership, HRIS, Employee Engagement, Applicant Tracking..., Performance Management, Talent Acquisition, Employee Training, Labor Relations, FMLA, Organizational..., Conflict Resolution, HR Consulting, Interviews, Career Development, Organizational..., Legal Compliance

Education
Brigham Young University   2001 — 2004
Masters Degree, Public Administration

Utah State University   1995 — 1997
Bachelors, Fine Arts

Utah Valley University   1990 — 1995
Associates, Graphic Design

Experience
SolutionStream  November 2010 - Present
Department of Workforce Services  November 2010 - Present
Interlinx Group   2001 - Present
ThomasArts  January 2010 - November 2010
Motorola  April 2009 - February 2010
Healthways  June 2008 - April 2009
ConsultNet  June 2008 - April 2009
Top Line Creations   2004 - 2008
Neumont University  2006 - 2007
Heritage Quest   1994 - 2002

Skills
JavaScript, C#, HTML, AJAX, XML, SQL, jQuery, CSS, T-SQL, ASP.NET, .NET, Visual Studio, WCF, Web Development, VB.NET, SQL Server, Web Services, IIS, WPF, Application Development, Windows, Software Development, LINQ, C++, XSLT, ASP, Subversion, Programming, Visual Basic, Databases, MVC, Web Applications, Architecture, OOP, Agile Methodologies, Microsoft SQL Server, C# 4.0, TFS

Education
Weber State University   2000 — 2002
Bachelors, Computer Science

Brigham Young University - Idaho   1995 — 2000
Associates, Computer Science

Bountiful High School   1991 — 1995
Diploma, General

Experience
Department of Workforce Services  February 2015 - Present
Department of Workforce Services  February 2010 - Present
Department of Workforce Services  January 2008 - February 2010

Skills
Web Design, Web Analytics, Web Content, Web Marketing, Web Services, Customer Experience, Customer Service, Customer Support, Regulatory Requirements, Usability Testing, Writing, Baking, Fly Fishing, Skating, Collaboration, Gardening, Teaching

Education
Brigham Young University
MPA, Public Administration

Experience
Santa 🎅 on the fly   December 2012 - Present
Morning Sun Photography   January 1976 - November 2014
Department of Workforce Services  September 1991 - September 2012
Utah State Tax Commission  August 1988 - September 1991

Skills
Portrait Photography, Wedding Photography, Portraits, Event Photography, Headshots, Digital Photography, Photography, Fine Art Photography, Lightroom, On Location, Photojournalism, Lifestyle Photography, Magazines, Photos, Photoshop, Weddings, Travel Photography, Adobe Creative Suite, Public Speaking, Customer Service, Image Editing

Education
Salt Lake Community College   1985 — 1987
Associate's degree, Business/Commerce, General

Provo High   1969 — 1974
Associate's degree, Business, Management, Marketing, and Related Support Services

Experience
Department of Workforce Services  TeacherBaxter County Alternative SchoolAugust 2008 - July 2009

Education
Arkansas State University   2004 — 2008
Bachelors Degree, Early Education P-4 with Special Education

Experience
Department of Workforce Services  April 1989 - December 2012

Skills
Workforce Development, Career Counseling, Customer Service, Communication Skills, Listener, Empathy, Service Orientation, Mentoring Of Staff, Integrity, Confidentiality, Computer Proficiency, Problem Solving, Team Building, Teamwork, Autonomous, High level of initiative, Self-starter, Leadership, Calm, Case Managment, Resume Writing, Interviews, Job Coaching, Career Management, Job Search Strategies, Interview Preparation, Job Search, Career Development..., Career Development, Mock Interviews, Conflict Resolution, Team Leadership, Coaching, Cover Letters, Job Fairs, Interviewing Skills, Conflict Management, Staff Development, Policy, Public Administration, Resume

Education
Salt Lake Community College   1975 — 1976
Certificate, Legal/Medical Secretary

Experience
Utah Department of Workforce Services  September 2013 - Present
Davis High School Hockey   July 2010 - April 2015
Department of Workforce Services  February 2006 - August 2013
Davis County Youth Hockey Association   April 2010 - April 2011
Davis County Youth Hockey Association   October 2003 - April 2011
Department of Workforce Services  November 1996 - March 2006
Department of Workforce Services  February 1991 - November 1996

Skills
Collaboration, Program Development, Data Analysis, Community Outreach, Supervising, Process Improvement, Negotiation, Contract Negotiation, Leadership, Coaching, Interviews, Career Counseling, Management, Program Management, Policy, Conflict Resolution, Training, Leadership Development, Customer Service, Organizational..., Career Development, Workforce Development, Workshop Facilitation, Time Management, Job Search, Staff Development, Government, Mock Interviews, Employee Training, Employee Relations, Job Search Strategies, Nonprofits, Public Speaking, Career Assessment, Job Coaching, Grant Writing

Education
State of Utah - DHRM   2005 — 2007
CPM, Public Management, Received George Askew National Award for outstanding project. 2007

Moorehead State University
BS, MBA, BS Psychology & Business Admin.

North Dakota State University
BS, Industrial Psychology

Experience
Department of Workforce Services  July 2013 - Present
Department of Workforce Services  September 2010 - June 2013

Skills
Policy, Government, Public Relations, Non-profits, Program Management, Career Counseling, Job Coaching, Job Search Strategies, Public Speaking, Resume Writing, Workforce Development, Leadership Development, Career Development, Customer Service, Job Fairs, Community Outreach, Program Development, Conflict Resolution, Project Management, Interview Preparation, Cover Letters, Job Search, Case Managment, Coaching, Recruiting, Career Assessment, Staff Development, Program Evaluation, Organizational..., Project Planning, Conflict Management, Team Building, Workshop Development, Mock Interviews, Workshop Facilitation, Strategic Planning, Training, Leadership, Presenter, Interviews, Screening Resumes, Career Development..., Career Management, Motivational..., Interviewing Skills, Resume, Public Administration, Employee Training, Community Development, Social Services

Education
University of Northumbria at Newcastle

Experience
Atlas Realty, LLC   May 2013 - Present
ContactPoint, LLC  April 2011 - Present
HMD Network, LLC   March 2012 - June 2014
ContactPoint, LLC  December 2010 - March 2011
ContactPoint, LLC  April 2005 - March 2011
Unicor Industries   October 1999 - January 2005
Department of Workforce Services  October 1992 - September 1998

Skills
Public Speaking, Process Improvement, Negotiation, Leadership Development, Business Strategy, Customer Relations, Customer Service, Coaching, Microsoft Office, Strategic Planning, Change Management, Team Building, Budgeting, Problem Solving, Planning, Excel, Program Management, Mentoring, Administration, Operations Management, Contract Negotiation, Product Development, Performance Management, Public Relations, Teaching, Organizational..., Account Management, Employee Training, New Business Development, Lead Generation, Customer Satisfaction, Sales, Training

Education
Vance-Granville Community College   2002 — 2004
Technical Degree, Informational Technology

Brigham Young University   1982 — 1990
BS, Education

Experience
Utah Department of Health  October 2013 - Present
Utah Department of Health  September 2011 - September 2013
Department of Workforce Services  March 2011 - September 2011
The Bus Project  November 2009 - March 2010
Kansas State University  August 2007 - May 2009
The Bus Project  June 2008 - August 2008

Skills
Politics, Statistics, Public Health, Food Security, Diabetes, Community Outreach, Non-profits, Public Policy, Fundraising, Food Systems, Volunteer Management, Policy Analysis, Public Speaking, Event Planning, Grassroots Organizing, Community Organizing, Research, Program Evaluation, Editing, Nonprofits

Education
Kansas State University   2007 — 2009
Master of Arts, Sociology

Weber State University   2002 — 2006
Bachelor of Science, Sociology and History

Experience
Advanced Materials Processing   May 2011 - November 2011
AutoZone  March 2011 - May 2011
Department of Workforce Services  2011 - 2011
US Army  August 1990 - August 2010
U.S. Army   August 1990 - August 2010

Skills
Quality Control, Customer Service, Administrative Work, Organization Skills, Army, Military, Security Clearance, Military Experience, Operational Planning, Military Operations, DoD, Intelligence Analysis, Government, Command, Aircraft, Afghanistan, Weapons, Force Protection, Quality Assurance, Aviation, Special Operations, Troubleshooting, Military Training, Defense, National Security, Information Assurance, Military Logistics, Flight Safety, Government Contracting, NATO, Problem Solving, Tactics, Organizational..., Flights, Counterterrorism, Logistics, Security, Program Management, Physical Security

Education
Northcentral University   2014 — 2016
Master of Arts (M.A.), Psychology

Ashford University   2010 — 2013
BA, social and criminal justice

Experience
Department of Workforce Services  April 2012 - Present
Department of Workforce Services  May 2007 - April 2012
Department of Workforce Services  February 2001 - April 2007
Toys R Us  September 1999 - February 2001

Skills
Case Managment, Office Management, Interviewing Skills, Hiring Employees, Counseling Psychology, Human Resources, State Government, Resume Writing, Job Search Strategies, Job Coaching, Government, Training, Leadership Development, Team Building, Customer Service, Interviews, Career Counseling, Career Development, Conflict Resolution, Leadership, Workforce Development, Policy, Staff Development, Case Management, Microsoft Office, Public Speaking

Education
Henderson State University
Psychology

Experience
Department of Workforce Services  October 2009 - Present
Washington Regional Medical Center  January 2003 - November 2006
Benton County  April 1997 - January 2003

Skills
Research, Data Analysis, Budgets, Government, Project Management, Non-profits, Teaching, Grant Writing, Fundraising, Policy, Training, Leadership, Public Policy, Organizational...

Education
University of Oklahoma   1985 — 1987
Bachelor of Arts (B.A.), Political Science and Government

Rogers State University   1983 — 1985
Associate of Arts (A.A.), Criminal Justice/Police Science

Experience
Department of Workforce Services  April 2014 - Present

Skills
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Customer Service, Public Sector, Communication Skills, Preparation Of Reports, Project Coordination, Highly Detailed, Time Management, One on one interviewing..., Resume Writing, Data Entry, Workforce Development, Outlook

Education
University of Central Arkansas   2003 — 2005
Bachelor of Business Administration (BBA), Marketing

Phillips Community College of the University of Arkansas   1998 — 2003
Associate of Arts (A.A.), Business Administration

Experience
Department of Workforce Services  August 2011 - Present
State of Utah  July 2011 - Present
Bashi Shipping and forwarding   May 1995 - June 2007

Skills
Resume Writing, Job Search Strategies, Job Coaching, Workforce Development, Job Search, Interview Preparation, Entrepreneurship, Teaching, Conflict Resolution, Career Development, Career Counseling, Cover Letters, Employee Relations, Mock Interviews, Career Assessment, Policy, Case Management, Motivated self-starter, Bilingual, Successful Negotiation, long experience in..., Good contact with...

Education
Salt Lake Community College   2012 — 2014
Undergradute, General Studies

Experience
Department of Workforce Services  August 2012 - Present
Law Office of Darryl B. Freedman   June 2002 - November 2010
FCEOC Head Start Program   June 2000 - June 2002

Skills
Customer Service, Spanish Interpreting, Social Services, Telephone Interviewing

Education
Eagle Gate College-Murray   2011 — 2013
Associate's degree, Criminal Justice/Police Science

Fresno Adult School   1997 — 1998
General Education Diploma

Experience
Department of Workforce Services 

Skills
Job Search Strategies, Job Search, Job Coaching, Resume Writing, Community Outreach, Customer Service, Team Building, Leadership Development, Employee Relations, Employee Training, Policy, Coaching

Education
Portland Community College   1975 — 1977
Associate's Degree, Computer