EIS International
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EIS International Employees
XBOSoft November 2006 - Present
Beyondsoft November 2005 - November 2006
Kingsoft April 2005 - December 2005
Somerset Group Consulting 2000 - 2004
TeleDynamics BV 1998 - 2000
EIS International 1996 - 1997
Pulse Technologies, Inc. 1989 - 1996
Ernst & Young 1987 - 1989
Skills
Software Engineering, Quality Engineering, Quality Assurance, Start-ups, Cloud Computing, Software Development, Software Project..., Program Management, Testing, Agile Methodologies, Java, Integration, SaaS, Management Consulting, Mobile Applications, Business Development, Quality Control, Data Warehousing, Test Automation, Management, Software Quality..., Agile Project Management, Requirements Analysis, User Experience, Web Applications, Business Intelligence, Product Management, Consulting, Business Process, Strategy, Enterprise Software, Process Improvement, Business Analysis, Project Management, Strategic Planning
Education
Beihang University
Ph.D., Computer Science and Engineering
Cornell University
M. Eng, Operations Research and Industrial Engineering
Cornell University
B.S., Operations Research and Industrial Engineering
Gar-Field Senior High School
Artech Information Systems March 2014 - Present
Scotiabank June 2012 - January 2014
Maplesoft Group May 2011 - April 2012
Self April 2009 - August 2011
Symantec Corporation November 2006 - April 2009
Thompson Consulting Services February 2005 - November 2006
VERITAS Software August 2001 - February 2005
PSI Net April 1999 - August 2001
Self ContractorWas October 1997 - April 1999
EIS International 1997 - 1998
Skills
Storage, High Availability, Enterprise Software, Virtualization, Disaster Recovery, Unix, Data Center, Solaris, Cloud Computing, Pre-sales, VMware, Cluster, Security, Solution Architecture, Storage Area Networks, Linux, Sun, Netbackup, Veritas Cluster Server, Veritas Volume Manager, System Administration
Education
Howard University
B.S, Computer Science
Oxon Hill Sr. High School 1982 — 1985
Diploma, Business Administration
Alexander Enterprises PCG January 2014 - Present
Nashco Consulting Ltd. January 2013 - July 2014
Tierra Del Sol (not-for-profit) July 2009 - March 2014
Robert Alexander Services March 2009 - December 2013
Nashco Consulting Ltd. May 2011 - December 2012
Service-now.com October 2007 - March 2011
Paciolan 2003 - 2007
Mitchell International 1998 - 2002
EIS International 1995 - 1997
Netrix 1990 - 1995
Skills
SaaS, Hardware, Cloud Computing, Enterprise Software, Professional Services, Service Management, IT Service Management, Windows Server, ITIL, Leadership, Process Improvement, Infrastructure, Consulting, IT Management, Telecommunications, Virtualization, Business Analysis, Technical Support, IT Strategy, Business Development, Security, CRM, Cisco Technologies, Data Center, Management, Requirements Analysis, Managed Services, Integration, Disaster Recovery, SDLC, Vendor Management, Unix, Networking, IT Operations, Salesforce.com, Solution Selling, Software Documentation, Service Delivery, VMware, Pre-sales, Call Centers, Business Intelligence, Enterprise Architecture, Information Technology, Solution Architecture, Incident Management, SharePoint, Program Management, Product Management, Project Management
Education
DeVry University 1976 — 1978
DeVry University 1975 — 1978
ET, Electronics
Riverbed Technology April 2009 - Present
OPNET Technologies April 2009 - December 2012
EDS, an HP Company January 2008 - April 2009
Criterion Systems, Inc. April 2006 - December 2007
BAE Systems - IT May 2003 - April 2006
UUNET 1995 - 2002
EIS International January 1995 - November 1995
ACCEL / ManTech Solutions Corporation June 1993 - January 1995
Applied Science Associates > A&T (> Anteon > General Dynamics) April 1991 - June 1993
Skills
Network Engineering, Data Center, Network Architecture, CISSP, Security, Unix, Network Security, TCP/IP, Cisco Technologies, Program Management, Information Technology, DNS, Management, Enterprise Software, Telecommunications, Network Design, Networking, Troubleshooting, ITIL, IP, Routing, Testing, Systems Engineering, Hardware, Wireless Networking
Education
Strayer University 2004 — 2008
BS, Internetworking Technology, Cumulative GPA: 3.958, 4.0 in major
New Way 2B October 2008 - Present
Interface Children & Family Services March 2004 - October 2008
California Family Counseling Center September 2002 - June 2003
PeopleSoft March 2000 - March 2001
Symix April 1998 - March 2000
EIS International July 1995 - March 1997
Silvon Software July 1994 - July 1995
Ask Computer Systems July 1989 - June 1994
ASK Computer Systems July 1983 - July 1989
Burroughs Corporation October 1978 - July 1983
Skills
Mediation, Cognitive Behavioral..., Gottman Relationship..., Divorce Coaching, Divorce Parenting Plan..., Counselling, Couples, Relationship Development, Adolescents, CBT, Family Therapy, Counseling Psychology, Psychotherapy, Young Adults, Child Development, Group Therapy, Therapists, Self-esteem, Coaching, Life Transitions, Anger Management, Psychology, Clinical Supervision, Program Development, Social Services, Mental Health, Crisis Intervention, Interventions, Divorce, Play Therapy, Mental Health Counseling, Nonprofits, Stress Management, Case Managment, Stress, Behavioral Health, Google Groups, Conflict Resolution, Post Traumatic Stress, Adoption, Trauma Therapy, Motivational..., Treatment, Treatment of depression, Grief Counseling, Case Management
Education
University of Santa Monica 1998 — 2003
Master of Arts, Counseling Psychology
DePaul University 1974 — 1978
BS, Business
Carl Schurz High School 1970 — 1974
High School
Experts at Large LLC April 2012 - Present
Altitude Software February 2012 - November 2012
Calence/Insight Networking February 2010 - February 2012
CDW Advanced Technology Services August 2007 - February 2010
Aspect Software July 1996 - August 2007
EIS International October 1995 - July 1996
KLF Business Communications Systems October 1993 - October 1995
Siemens ICN January 1982 - October 1993
Skills
IVR, Workforce Management, Consulting, Engineering, ACD, Software Development, Cisco UCS, Cisco Call Manager, Cisco Certified, Contact Centers, Call Center, Quality Management, Recording, Crystal Reports, Sybase, Microsoft SQL Server, VMware ESX, VMware Server, Visual Studio, Unified Communications, Call Centers, Data Center, VoIP, IP, Wireless, SIP, Cisco Technologies, WAN, Telecommunications, Telephony
Education
Lawrence Technological University 1980 — 1984
BSBA, Business and Industrial Management
Oakland Community College 1977 — 1979
AA, Liberal Arts
University of Maryland - Frankfurt, Germany 1974 — 1976
AAS, Telecommunications and Computer Systems Management
Draken International January 2001 - Present
Action Technologies, Inc January 2000 - January 2001
EIS International May 1999 - November 1999
American Mobile Satellite Corporation January 1997 - January 1998
AEK Computing January 1991 - January 1997
Skills
New Business Development, Management, Small Business, Start-ups, Strategic Planning, Financial Analysis, Project Management, Business Development, Sales, Integration, Marketing, Customer Service, Team Building, Purchasing, Team Leadership, Leadership, Enterprise Software, Sales Operations, Budgets, Training, Contract Negotiation, Account Management, Strategy, Cross-functional Team..., Management Consulting, Manufacturing, Business Planning, Networking
Education
Morehead State University
BBA Degree, Accounting
InfoBionic, Inc. August 2014 - Present
BioTelemetry, Inc. August 2009 - August 2014
Blue Cross of Northeastern Pennsylvania April 2009 - August 2009
Enable Business Solutions LLC April 1997 - August 2009
Alita Pharmaceuticals March 2008 - April 2009
VIASYS Healthcare September 2001 - April 2008
Cardinal Health June 2007 - March 2008
Game Show Network April 1998 - September 2001
Sapias February 1999 - August 2001
EIS International June 1995 - April 1997
Skills
Integration, IT Strategy, Cloud Computing, Disaster Recovery, SaaS, Management, Data Center, Strategy, Business Development, Leadership, CRM, Program Management, Microsoft SQL Server, Telecommunications, Project Management, Business Process, Start-ups, Virtualization, Vendor Management, Software Development, ERP, Outsourcing, Change Management, Security, Business Continuity, Call Center, Mobile Devices, Process Improvement, eHealth, Innovator, Network Security, VoIP, ITIL, Quality Assurance, Testing, Compliance, Solutions Marketing, Wireless, EMR, Mobile Solutions, EHR, HIPAA, Social Media, Governance, Call Centers, Mergers & Acquisitions, Consulting, Executive Management
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1990 — 1995
MBA, MBA MIS
Clarkson University 1986 — 1990
BS Electrical and Computer Engineering, Electrical and Computer Engineering
Objective Interface Systems, Inc June 2001 - Present
Naval Space Command 1997 - 2004
SER 1999 - 2000
EIS International 1995 - 1999
United States Navy May 1985 - 1994
Skills
Program Management, Security Clearance, Navy, Budget, Systems Engineering, DoD, Security, Information Assurance, Software Engineering, Budgets, Product Management, Engineering Management, Requirements Analysis, Strategic Planning, Software Development, Embedded Software, Architecture, Linux, Enterprise Architecture, C, Integration, Testing, Telecommunications, Embedded Systems, System Architecture, SaaS, Enterprise Software, Architectures
Education
United States Naval Academy 1981 — 1985
BS, Naval Architecture
DJG Associates January 2010 - Present
Synapse Group, a TimeWarner Company February 2008 - December 2009
priceline.com January 1998 - October 1999
Priceline.com January 1998 - October 1999
EC Cubed June 1997 - December 1997
Oracle Corporation (formerly Hyperion Software) January 1997 - June 1997
EIS International January 1993 - January 1997
JP Morgan Chase Bank (formerly Chemical Banking Corporation) August 1990 - August 1992
JP Morgan Chase (formerly Chemical Banking Corporation) August 1990 - August 1992
Skills
Strategy, Business Planning, E-commerce, Strategic Partnerships, Cross-functional Team..., Start-ups, Program Management, Marketing Strategy, Strategic Planning, Product Development, Competitive Analysis
Education
Duke University - The Fuqua School of Business 1988 — 1990
MBA, Strategy/Mgt
Lehigh University 1982 — 1986
BS, Industrial Engineering
Howard Hughes Medical Institute October 2012 - Present
Cornell University Veterinary Specialists November 2010 - October 2012
ADG Associates August 2009 - November 2010
Reed Exhibitions July 2007 - August 2009
Global Executive 2006 - 2007
Covidien 2004 - 2006
Mercator 1997 - 2001
EIS International 1993 - 1997
Western Connecticut State University July 1983 - July 1985
George Washington University 1978 - 1982
Skills
Trade Shows, Meeting Planning, Corporate Events, Event Planning, Marketing Strategy, Budgets, Marketing, Marketing Communications, Contract Negotiation, Sponsorship, Registration, Public Relations, Sales, Lead Generation, Management, Public Speaking, Nonprofits, Time Management, Advertising, Food & Beverage, Strategic Partnerships, New Business Development, Project Planning, Start-ups, Email Marketing, Program Management, Account Management, Market Research, Event Management
Education
The George Washington University School of Education and Human Development 1980 — 1982
Masters, College Student Development
The George Washington University 1976 — 1980
BA, Psychology
Montpelier High School
Siemens Energy June 2012 - Present
Siemens Energy Inc November 2008 - June 2012
Channel Intelligence April 2007 - June 2008
SAIC March 2006 - January 2007
SAIC January 2004 - March 2006
SAIC March 1998 - December 2003
EIS International 1997 - 1998
US Home Corporation 1994 - 1997
American Red Cross 1986 - 1994
US Trust Company 1984 - 1986
Skills
Financial Analysis, Forecasting, Financial Reporting, SOX, Budgeting, Business Planning, SAP, Excel, PowerPoint, Performance Analysis, Government Accounting, Budgets, Microsoft Excel, QuickBooks, General Ledger, Sarbanes-Oxley Act, Fixed Assets, Cost Accounting, Payroll, CRM, Project Planning, Cash Flow, Accounting, Strategic Financial..., Finance, Management, Variance Analysis, Leadership, Analysis, Financial Planning
Education
George Mason University 1988 — 1993
BS, Accounting
Rhode Island October 2006 - Present
SER Solutions February 1991 - March 2006
EIS International 1991 - 2006
EIS 1991 - 2006
SER 1991 - 2006
Skills
Call Center, Team Building, Training, Payroll, Performance Management, Strategic Planning, Call Centers, Talent Acquisition, Employee Benefits, Employee Relations, Employee Engagement, Talent Management, CRM, Recruiting, Contract Negotiation, Troubleshooting, Vendor Management, Coaching, Leadership, Human Resources
Education
Hastings College 1960 — 1964
B.A., Math, Music
Lunarline, Inc September 2013 - February 2015
Parker and Lynch February 2012 - September 2012
Accounting Now at SNI Companies August 2011 - November 2011
Outsource Telecom July 2010 - July 2011
Medical Staffing Network September 2003 - August 2009
Accountemps May 2002 - November 2002
XO Communications July 2000 - October 2001
Computer Sciences Corporation 1998 - 2000
EIS International 1997 - 1997
Anteon 1996 - 1997
Skills
Hiring, Interviewing, Executive Search, Full-cycle Recruiting, Sourcing, Recruitment/Retention, Cold Calling
Education
Marymount University 1994 — 1996
Bachelor, Accounting
Information Manufacturing Company September 2008 - March 2009
Blackboard Inc. December 2003 - February 2004
Vistronix, Inc. 2003 - 2003
SER 1999 - 2001
EIS International 1999 - 2000
Cigital 1997 - 1999
Skills
SDLC, Requirements Analysis, Unix, Microsoft SQL Server, Windows, Linux, Quality Assurance, Solaris, SQL, Software Development, Integration, JavaScript, Oracle, Testing
Education
Bryant & Stratton College 1995 — 1997
Microcomputer Mgmt
Genesee Community College 1994 — 1995
GE Capital September 2014 - Present
UBS Investment Bank November 2008 - September 2014
UBS Investment Bank March 2008 - November 2008
UBS Investment Bank March 2006 - March 2008
Citigroup Asset Management November 2001 - December 2005
Citigroup Asset Management November 2001 - March 2004
GE Capital - Vendor Financial Services May 1998 - May 2001
PHD - Professional Help Desk October 1997 - May 1998
EIS International May 1994 - October 1997
Skills
SDLC, Quality Assurance, Risk Management, Process Improvement, Testing, User Acceptance Testing, IT Audit, Test Automation, Information Technology, Agile Methodologies, System Testing, Security, Six Sigma, Scrum, Application Support..., IT Risk Management, ITIL Implementation, Test Planning, Sarbanes-Oxley Act, Project Management, Analysis, Change Management, Regression Testing, Requirements Analysis, Business Analysis, Internal Audit, Business Process..., Release Management, Team Management, Quality Management, Business Process, Enterprise Software, IT Management, Operational Risk..., PMP, Auditing, Management, ITIL, Team Leadership, Project Portfolio..., PMO, Business Requirements, Leadership, Software Project..., Risk Assessment, SOX, Software Testing, Quality Assurance..., IT Change Management, CISA
Education
Capella University 2002 — 2006
BS, Information Technology - Project Mgmt
City University of New York 1975 — 1977
AAS, Electromechanical Technology
Kit Check January 2014 - Present
Three Pillar Global January 2010 - January 2014
LeverPoint (acquired by 3Pillar Global) 2005 - January 2010
TriCipher (acquired by VMware) 2000 - 2005
EIS International 1999 - 2000
Verizon 1991 - 1999
Skills
OOP, Web Services, Software Development, Scrum, SaaS, Cloud Computing, Agile Methodologies, Integration, XML, Start-ups, Product Innovation
Education
Virginia Polytechnic Institute and State University 1989 — 1991
MS, Computer Science
Colorado State University 1987 — 1989
MS, Mathematics
insidHR Communications August 2013 - Present
Communications Strategy Group October 2010 - July 2013
Bersin & Associates November 2007 - October 2010
Apollo Associates 2000 - 2007
META Group 1997 - 2000
EIS International 1996 - 1997
KnowledgeWare 1991 - 1995
Prentice Hall Professional Software 1985 - 1990
Skills
Integrated Marketing, Public Relations, Marketing, Management, Talent Management, Program Management, Recruiting, Newsletters, Human Resources, Budgets, Sponsorship, Research, Internal Communications, Time Management, Corporate Communications, Training, Event Management, Marketing Communications, Social Media, Strategic Communications, Thought Leadership, Content Development, Strategic Planning, Account Management, Press Releases, Media Relations, Event Planning, Strategy, Email Marketing, Blogging, Editing, Strategic Public..., Digital Marketing, Marketing Strategy, E-Learning, Public Speaking, Online Marketing, Strategic Partnerships, Copywriting
Education
The University of Georgia 1981 — 1983
MA, Journalism
Georgia State University
B.A and post-graduate teaching certification, English; journalism; education
Association of the United States Army May 2014 - Present
Mortal Toil Services & Sales September 2013 - Present
Volunteers of America July 2010 - September 2013
Volunteers of America November 2008 - June 2010
Lehigh Valley Hospital 2003 - 2008
MCI 2001 - 2003
Oracle Corporation 1999 - 2001
EIS International 1995 - 1999
Skills
Non-profits, Budgets, Office Management, Employee Relations, PowerPoint, Office Administration, Research, Data Entry, Microsoft Office, Customer Service, Administrative..., Microsoft Excel, Events, Hospitals, Microsoft Word, Writing, Yoga, Horse Care, Gardening, Supply Management, Proofreading, Teamwork, Meeting Scheduling, Event Planning, Event Management, Outlook, Materials, Healthcare, Social Services, Nonprofits
Education
DeSales University 2007 — 2008
Criminal Justice
Northern Virginia Community College 1997 — 1998
George Mason University 1993 — 1994
St. Stephen's & St. Agnes School 1989 — 1993
HS Diploma
L-3 Communications September 2010 - April 2012
L-3 Communications - SSG - GS&ES September 2010 - November 2011
ICS Corp October 2009 - June 2010
Booz Allen Hamilton December 2007 - October 2009
VISA January 2006 - December 2007
Fannie Mae August 1998 - January 2006
EIS International 1993 - 1995
Prudential Financial 1987 - 1990
Prudential Financial 1987 - 1990
Skills
Business Continuity..., Disaster Recovery, Security Clearance, Program Management, Process Improvement, Business Continuity, Requirements Analysis, Security, PMP, Vendor Management, ITIL, Information Security, Risk Management, Crisis Management, Data Center, Risk Assessment, Visio, Leadership, Management
Education
Oxon Hill High School & McNamara High School
Radford University 1975 — 1977
B.S.
Prince George's Community College 1973 — 1974
A.A.
PROFESSIONAL CERTIFICATIONS: 1999 — 2015
CONTINUING EDUCATION / TRAINING: 2000 — 2015
Trinity Christian School August 2014 - June 2015
University of Phoenix August 2008 - November 2014
Ad Fontes Academy August 2004 - June 2009
LGA, Inc. February 1998 - April 2000
Iridium, LLC July 1998 - December 1998
Unisys Corporation June 1997 - June 1998
EIS International July 1995 - May 1997
EIS International April 1994 - July 1995
Zenith Data Systems January 1988 - November 1993
Skills
Teaching, Public Speaking, Research, Microsoft Office, Higher Education, Curriculum Design, Curriculum Development, Customer Service, PowerPoint, Microsoft Excel, Project Management, Technical Writing, Documentation, Microsoft Project, Program Management
Education
University of Maryland College Park 2006 — 2007
Master's degree, Life Sciences, concentration in chemistry, 3.5
George Mason University 1989 — 1992
Bachelor's degree, English, concentration in technical writing, 3.5
Independent Contractor September 2002 - Present
StarTrak, LLC November 2010 - May 2011
Affinity Solutions August 2008 - October 2010
Avero, LLC September 2003 - September 2006
divine, inc. 2001 - 2002
Mobius Management Systems Inc 1996 - 2000
EIS International 1991 - 1996
EIS 1991 - 1996
Iomega Corporation 1980 - 1989
Skills
Start-ups, Management, Leadership, SaaS, Strategy, Strategic Partnerships, Consulting, Business Intelligence, Product Management
Education
MIT 1976 — 1977
MSME, Management
Georgia Tech 1969 — 1970
MSME, Mechanical Engineering
Notre Dame 1965 — 1969
BSME, Mechanical Engineering
University of Notre Dame 1965 — 1969
BSME, Mechanical Engineering
basys, inc. January 2015 - Present
Intradiem January 2014 - December 2014
NICE Systems November 2011 - January 2014
HyperQuality March 2010 - November 2011
Aspect Software, Inc. April 2004 - March 2010
CenterForce Technologies, Inc. December 1998 - April 2004
EIS International 1991 - 1996
Skills
Analytics, Customer Experience, Customer Service, Customer Interaction..., Workforce Management, Performance Management, Social Media Measurement, Sales Management, Sales, New Business Development, Business Intelligence, Business Process..., Lead Generation, Cross-functional Team..., Solution Selling, ROI Justification, Salesforce.com, Professional Services, Leadership, Sales Process, Telecommunications, Management, Strategy, Sales Operations, Enterprise Software, CRM, SaaS, Call Centers, Business Development, Business Process, Managed Services, Outsourcing, Direct Sales, Strategic Partnerships, Go-to-market Strategy, Pre-sales, Contact Centers, Channel Partners, Vendor Management, Software Industry, Cloud Computing, Product Management, Marketing, Account Management, Selling, Unified Communications, Business Alliances, Partner Management
Education
Loyola College in Maryland - MBA Studies
Simon Fraser University
BA
Unify October 2013 - Present
Siemens Enterprise Communications October 2008 - October 2013
SER June 1995 - October 2008
SER Solutions 1995 - October 2008
Portal Connect 1995 - 2008
EIS International 1995 - 2007
Neodata 1992 - 1995
Skills
VoIP, Telephony, Unified Communications, Telecommunications, Integration, TCP/IP, Data Center, Call Center, WAN, Managed Services, Avaya, Call Centers, Cloud Computing, Enterprise Software, SIP, IVR, Troubleshooting, Cisco Technologies, Contact Centers, Switches, System Deployment, Wireless, ITIL, Hardware, Networking, Technical Support, Vendor Management, Routers, Professional Services, Disaster Recovery, Network Design, Ethernet, Software Development, ACD, CTI, Pre-sales, Servers, Network Security, Virtualization, Unix, VMware, Project Management, Product Management, Telecom Mediation, Contract Negotiation, Remote User Support
Education
University of Phoenix 2005 — 2008
BSIT
Western International University 2005 — 2007
Associates Business Arts
University of Nebraska at Omaha 1992 — 1994
undeclared
Moody's Investors Service January 2011 - Present
The Hartford June 2007 - January 2011
Chubb February 2005 - May 2007
Pitney Bowes May 2005 - November 2005
Oxford Health Plan January 1999 - June 2003
DMR Consulting Group September 1996 - January 1999
EIS June 1990 - September 1996
EIS International 1990 - 1996
Micrognosis January 1987 - November 1989
CANAAN Computer June 1986 - January 1987
Skills
Testing, SDLC, Unix, Test Planning, Quality Assurance, Agile Methodologies, Test Cases, Oracle, User Acceptance Testing, Requirements Analysis, Quality Center, Software Project..., Visio, Release Management
Education
Southern Connecticut State University
Bachelor of Science, Mathematics
Delta Technology March 2011 - Present
Delta Air Lines August 2010 - March 2011
AT&T Mobility April 2010 - August 2010
Hewlett Packard Company June 2007 - May 2010
Unilever June 2002 - June 2007
World Comm November 2000 - March 2002
Apache Medical Systems October 1999 - October 2000
Apache Medical Systems Inc September 1998 - October 1999
EIS International September 1996 - September 1998
Blood Center for Southeast Louisiana June 1994 - August 1996
Skills
ITIL, Unix, Oracle, IT Service Management, Software Documentation, Disaster Recovery, Servers, Databases, Technical Support, Data Center, Solaris, Troubleshooting
Education
Southern Connecticut State University 1991 — 1993
B. S, Computer Science
Norwalk Technical State College 1980 — 1981
Electrical and Electronics Engineering
Lancaster General Health May 2003 - Present
Graco Children's Products October 1998 - September 2002
EIS, International 1990 - 2000
EIS Systems 1981 - 1989
Skills
Networking, System Administration, Project Management, Active Directory, Budgets, Microsoft Exchange, VMware, SQL, Troubleshooting, ITIL, Microsoft Office, Customer Service, Team Building, Access, Strategic Planning, Microsoft Excel, Leadership, Linux, Training, Inventory Management
Education
Muhlenberg College 1974 — 1978
Bachelor of Science (BS), Chemistry
Muhlenberg College 1974 — 1978
Bachelor of Science (BS), Chemistry
NWN Corporation October 2010 - Present
ICT Group (Sykes) January 1997 - September 2010
EIS International January 1992 - December 1996
Skills
Networking, Contract Negotiation, Unix, VMware, Contact Centers, Network Architecture, Computer Hardware, Call Centers, Virtualization, Outsourcing, Account Management, CRM, Vendor Management, Telecommunications, Project Management, Active Directory, IT Strategy, Process Improvement, SDLC, Call Center, Management, Telephony, Unified Communications, Integration, Citrix, Program Management, ITIL, Network Engineering, VPN, IT Management, Service Delivery, Data Center
Education
Bucks County Community College 1980 — 1984
Habitat January 2006 - July 2007
Delta Technology June 2000 - June 2003
SER October 1995 - June 2000
EIS International 1995 - 2000
Aerospatiale 1993 - 1995
Education
The University of North Dakota 1991 — 1994
EtQ January 2014 - Present
DFXM LLC January 2013 - January 2014
IHS September 2009 - December 2013
ESS March 2002 - September 2009
Essential Technologies September 1997 - March 2002
EIS International December 1990 - September 1997
Skills
Risk Management, Enterprise Software, Program Management, Process Improvement, SaaS, Solution Selling, Management, Security, Leadership, Vendor Management, Energy, Business Intelligence, Strategy, Negotiation, Business Process..., Business Analysis, Business Development, Business Strategy, Strategic Partnerships, Environmental..., Sustainability, Start-ups, Project Management, Management Consulting, Mergers & Acquisitions, International Sales, Client Development, Global Client Management, Product Management, Business Process, HSE auditing, Data Integration, HSE Management Systems, Integration, Cross-functional Team..., Consulting, EHS, Outsourcing, Change Management, Process Engineering, Cloud Computing, Project Planning, Strategic Planning, Team Leadership, Petroleum, Information Technology, Risk Assessment, Sales, CRM, Contract Negotiation
Education
Arizona State University 1978 — 1982
Bachelor of Science, Business Administration
Oracle U.S.A October 2004 - Present
Oracle U.S.A April 1999 - October 2004
EIS International October 1994 - April 1999
CompUSA July 1993 - October 1996
Michigan National Guard July 1988 - July 1996
Skills
ITIL, Oracle, Oracle Applications, Oracle E-Business Suite, Solution Architecture, Change Management, IT Management, ERP, Oracle Discoverer, Quality Assurance, Software Project..., Enterprise Software, Service Delivery, Databases, Outsourcing, IT Strategy, Project Planning, Business Process
Education
University of Phoenix 2011 — 2015
M.S., Business Information Systems
University of Phoenix 1999 — 2003
BS, Business Information System
Oakland Community College 1988 — 1993
A.S, Associate Degee in Science minor Electronic
Kareo October 2013 - Present
Digital Map Products February 2013 - October 2013
HireRight, Inc May 2008 - February 2013
Tone Software April 2000 - March 2008
EIS International September 1993 - April 2000
Skills
Professional Services, Project Management, SaaS, Leadership, Program Management, SDLC, PMO, Strategy, Enterprise Software, Training, Integration, Analytics, CRM, Strategic Partnerships, Management, Team Management, Pre-sales, Cross-functional Team..., Call Centers, Sales, Process Improvement, Information Technology, Customer Satisfaction, Consulting, Agile Methodologies, Cloud Computing, Product Marketing, Solution Selling, Vendor Management
Education
California State University-Fullerton
BA, Finance
University of Colorado Colorado Springs
MBA
Westport Board Of Education April 2008 - Present
Quantel February 1997 - February 1999
EIS International November 1994 - January 1997
EIS International January 1994 - November 1994
EIS International January 1993 - January 1994
Variety March 1991 - January 1993
ACT III Publishing September 1990 - March 1991
ACT III Publishing August 1989 - September 1990
Skills
Marketing, Marketing Strategy, New Business Development, Advertising, Marketing Communications, Sales, Management, Strategy
Education
State University of New York College at Oneonta 1985 — 1989
Bachelor's Degree, Speech Communications
Gannett October 2012 - Present
Gannett August 2008 - October 2012
Fannie Mae April 2003 - August 2008
K12 June 2001 - April 2003
eContributor 1999 - 2001
Washington Square Associates 1996 - 1999
EIS International 1993 - 1996
Skills
Agile Methodologies, Integration, Project Management, SDLC, Product Management, Unix, Management, Software Project..., Solution Architecture, Strategy, Security, Mobile Devices
Education
City University of New York City College 1984 — 1988
Harvard University
The Bronx HS of Science
Aspect Software October 1998 - Present
DRE Motorsports January 2007 - Present
Aspect Communications 1998 - July 2011
EIS International 1994 - 1998
EIS International 1994 - 1998
SER Solutions, Inc. (formerly Portal Connect, Inc. and EIS International, Inc.) 1993 - 1998
Bandimere Speedway 1984 - 1991
Skills
VoIP, SIP, Telecommunications, Troubleshooting, TCP/IP, Call Center, Customer Relations, Software Installation, Telephony, Computer Hardware, ACD, CTI, IVR, Integration, Customer Service, Team Building, Windows, Switches, Active Directory, Customer Satisfaction, Team Leadership, Documentation, Linux, Hardware, Deployment, Visio, Problem Solving, Operating Systems, Servers, Process Improvement, XP, Testing, SIP Trunking, IP PBX, Digium, Aspect ACD, Contact Center..., Voice Portal, Call Flow Design, Predictive Dialers, Call Center Architecture, Call Center..., VXML, Text-to-Speech, Nuance, TDM, Session Border..., SRTP, G.711, G729
Education
Kirkwood Community College 1980 — 1983
Associate of Science (A.S.), Computer Science
ARMATURE Corporation May 2015 - Present
The Ridge Group October 2014 - Present
Perceptive Software May 2011 - September 2014
Sebis Direct, Inc. July 2010 - May 2011
Internet Payment Exchange, Inc. April 1999 - April 2010
EIS International January 1998 - April 1999
InteliData January 1997 - January 1998
Deluxe Data April 1995 - January 1997
Bank of America October 1991 - April 1995
Skills
Enterprise Software, SaaS, Professional Services, Software Development, Solution Selling, Requirements Analysis, Integration, Sales Process, Cloud Computing, Salesforce.com, Enterprise Content..., New Business Development, Business Intelligence, Team Leadership, Software Project..., Strategic Partnerships, Product Marketing, Document Management, Pre-sales, Business Analysis
Education
National University of Ireland, Galway
MicroStrategy February 2010 - Present
MicroStrategy March 2001 - January 2010
EIS International March 1998 - February 2001
Ernst & Young September 1988 - February 1998
Skills
US GAAP, Financial Reporting, Business Analysis, Business Intelligence, Sarbanes-Oxley Act, Revenue Recognition, Financial Analysis, Management, Internal Controls, Accounting, Strategy, Leadership
Education
George Mason University
Bachelors of Science in Accounting
Press Ganey Associates January 2014 - Present
Quantros April 2013 - December 2013
Aperio March 2011 - March 2013
Aperio October 2009 - March 2011
Aperio September 2008 - October 2009
Williams Communications Solutions June 1996 - June 1999
EIS International January 1993 - February 1996
U S WEST August 1989 - September 1992
Skills
Medical Devices, Capital Equipment, Medical Imaging, Salesforce.com, Account Management, Healthcare Information..., Healthcare, Hospitals, Lifesciences, Biotechnology, Product Marketing, Sales Management, Sales, Marketing Strategy, Trade Shows, Solution Selling, Product Management, Selling, International Sales, New Business Development, Management, Product Launch, Product Development, Market Research, Sales Operations, SaaS, Strategy, Lead Generation, B2B, Cold Calling, Sales Process, Market Development, Cross-functional Team..., Direct Sales, Life Sciences
Education
The University of New Mexico
Business
FactSet Research Systems May 2013 - Present
Siemens Enterprise Communications November 1997 - April 2013
SER Solutions 2000 - 2008
EIS International 1997 - 2000
Swiss Bank 1995 - 1997
MSS America 1991 - 1993
Skills
.NET, Testing, Web Development, Java, PHP, C#, HTML 5, JavaScript, CSS3, MySQL, Microsoft SQL Server, Automated Software..., Test Automation, Quality Assurance, Software Development, Agile Methodologies, CSS, Ruby
Education
Polytechnic University 1992 — 1995
Master of Science, Electrical Engineering
State University of New York at Stony Brook 1983 — 1984
Bachelor of Science, Physics
The Mason Companies April 2011 - Present
MicroStrategy November 2010 - April 2011
The Mason Companies February 2008 - November 2010
Approva 2007 - 2008
Everest Software 2004 - 2007
Northrop Grumman Mission Systems 2003 - 2004
Infinium Software 2001 - 2003
EIS International 1996 - 2001
Nat Systems 1995 - 1996
Legent Corporation 1993 - 1995
Education
George Mason University
Business Administration
University at Buffalo
Business Administration
Aspect Communications 1998 - 2003
EIS International 1994 - 1997
Phone Works 1988 - 1994
NYNEX Corporation 1987 - 1988
Skills
Call Center, Direct Sales, Contact Centers, VoIP, Strategy, Telecommunications, CRM, Call Centers, Business Intelligence, Vendor Management, Solution Selling, IVR, Sales Operations, CTI
Education
Pace University - Lubin School of Business 1988 — 1989
Finance
Having Fun & Enjoying Collecting Oil / Gas Royality Checks January 2000 - Present
EIS International September 1986 - January 2000
Analysis & Technology, Inc. September 1973 - September 1986
Skills
Budgets, Strategy, SQL, Product Management, Management, Operations Management, Program Management, Microsoft Office, Marketing, Software Development
Education
The University of Texas at Arlington 1970 — 1973
Bachelor of Science (BSc), Mathematics and Computer Science, A