Intradiem Company
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Intradiem Employees
Intradiem March 2015 - Present
Decooda May 2014 - August 2014
Odum School of Ecology (University of Georgia) September 2013 - May 2014
DSY LLC May 2013 - August 2013
University of Georgia August 2012 - May 2013
Indiamart Intermesh Limited February 2012 - June 2012
Skills
Natural Language..., Machine Learning, Data Mining, iOS development, R, Computer Science, Algorithms, Artificial Intelligence, Software Development, Text Mining, Eclipse
Education
The University of Georgia 2012 — 2014
Master of Science (M.S.), Artificial Intelligence
Uttar Pradesh Technical University 2007 — 2011
Bachelor of Technology (B.Tech.), Information Technology
FedEx Tech Connect June 2015 - Present
Georgia Department of Public Health February 2015 - May 2015
Intradiem February 2015 - May 2015
Southwest Airlines September 2014 - December 2014
FedEx May 2014 - August 2014
Hamilton County Department of Education March 2013 - August 2014
Central Piedmont Community College January 2014 - May 2014
BI-LO, LLC July 2011 - April 2013
Walgreens October 2010 - July 2011
Skills
Microsoft Office, Adobe Flash, Adobe Photoshop, Camtasia Studio, Audacity, Articulate Storyline, Captivate, Adobe Captivate, Customer Service, Management, Recruiting, Time Management, Training, Leadership, Sales, Microsoft Word, Social Media, Coaching, Editing, Photoshop, Public Speaking, Human Resources, PowerPoint, Microsoft Excel, Research, Program Management
Education
Emporia State University 2013 — 2015
Master's of Science, Instructional Design and Technology
Tennessee State University 2005 — 2010
Bachelors of Business Administration, Management
Tyner Academy 2000 — 2004
Intradiem December 2013 - Present
Georgia Tech Research Institute August 2012 - August 2013
Georgia Institute of Technology July 2010 - May 2011
Skills
Python, R, LaTeX, Mathematica, Mathematical Modeling, Algorithms, Programming, Applied Mathematics, Research, Matlab, Statistics, Data Analysis, C++, Numerical Analysis, Machine Learning, Java, SAS, Statistical Modeling, C, Computer Science, C#, ASP.NET, JavaScript, Ubuntu, Visual Studio
Education
Georgia Institute of Technology 2007 — 2013
BS, Applied Mathematics
Georgia Institute of Technology
Bachelor of Science (B.S.), Applied Mathematics
Intradiem September 2015 - Present
ResponseTap October 2014 - September 2015
eightCloud March 2014 - September 2014
Nexidia September 2010 - March 2014
Ariba June 2008 - September 2010
Nexidia March 2007 - June 2008
Conner Partners February 2005 - October 2007
Kennedy & Company/Sales Intelligence 2001 - 2005
Derivion March 1999 - March 2001
US Trust 1991 - 1996
Skills
SaaS, Business Process..., Salesforce.com, Demand Generation, Enterprise Software, Account Management, Business Development, CRM, Business Intelligence, B2B, Selling, Business Strategy, Sales Operations, Solution Selling, Sales, Analytics, Management Consulting, Management, Sales Management, Cloud Computing, Lead Generation, Strategic Partnerships, Strategy, Call Centers, Cold Calling, Professional Services, Email Marketing, New Business Development, Managed Services, Go-to-market Strategy, Sales Process, Start-ups, Process Improvement, Strategic Planning
Education
Marymount Manhattan College
BA, Business Administration, Finance
Intradiem August 2015 - Present
Intradiem June 2015 - August 2015
University of Nebraska at Omaha August 2014 - May 2015
University of Nebraska Medical Center May 2014 - July 2014
Infosys October 2011 - December 2013
Skills
SQL, Java, C, PL/SQL, JavaScript, C++, SDLC, Oracle, HP Quality Center, DB2, HTML, COBOL, CICS, Requirements Analysis, Unix, Agile Methodologies, CSS, PHP, Eclipse, MySQL, MY SQL, Windows Platform, JCL, Hadoop, Schedulers CA-7, CA-11, TSO, ISPF, Selenium Automation..., Remedy, Articulate Studio, Putty, Toad, R Studio, MATLAB, Oracle 11g, MS Office, C#, R, Weka, Machine Learning, ASP.NET, ASP.NET MVC, Microsoft SQL Server, Databases, Core Java, XML, Test Automation, Algorithms, .NET, Testing
Education
University of Nebraska at Omaha 2014 — 2015
Master of Science in Computer Science, Computer and Information Sciences and Support Services, 3.85
Vignan Institute of Technology and Science, JNTU, Hyderabad 2007 — 2011
Bachelor of Technology (B.Tech.), Computer Science, 3.60
Intradiem October 2013 - August 2015
PM Consulting and Management March 2008 - October 2013
iPartners December 2011 - September 2013
Bridgeline Digital October 2008 - December 2011
Innovative Architects August 2007 - March 2008
NCR March 2004 - August 2007
SolArc August 2001 - September 2002
Tax and Accounting Software Corp. 1995 - 2001
Skills
Solution Selling, Sales Management, Financial Analysis, Outsourcing, Business Analysis, Six Sigma, Managerial Finance, Quality Assurance, Project Management, Project Planning, MS Project, Risk Management, Business Intelligence, Product Management, Management, Leadership, Training, IT Strategy, IT Management, Budgets, Process Improvement, Software Documentation, Program Management, Team Building, Consulting
Education
Oral Roberts University 1990 — 1995
BS, Accounting
Intradiem May 2013 - April 2015
ID Shop March 2013 - May 2013
Southern Star Music Conference March 2010 - April 2013
Kennesaw State University January 2011 - December 2012
MUST Ministries Summer Lunch Program April 2012 - August 2012
UM Children's Home November 2009 - April 2012
Poppies and Posies Events March 2008 - November 2009
Emmaus House Summers Away Program 2007 - 2008
Knowlagent Inc 2004 - 2004
Roswell United Methodist Church 2001 - 2004
Skills
Data Analysis, Microsoft Excel, Research, Public Speaking, SPSS, Statistical Computing, PowerPoint, SAS, SQL, Microsoft Word, Mathematics, Salesforce.com, Concur, WebEx, Sales
Education
Kennesaw State University 2011 — 2012
Bachelor of Science (B.S.), Mathematics
Zhejiang Gongshan University, China 2012 — 2012
KSU Cultural Emersion Program
The Walker School 1990 — 2001
KELL Partners, LLC March 2015 - Present
KELL Partners, LLC February 2014 - Present
She Is Safe (SIS) August 2011 - February 2014
She Is Safe (SIS) September 2010 - August 2011
Intradiem April 2010 - September 2010
Intradiem September 2006 - April 2010
U.S. Peace Corps, Kazakhstan March 2004 - July 2006
Skills
Project Management, Operations Management, Nonprofit Technology, Nonprofit Management, Business Analysis, International..., Russian, Salesforce.com..., QuickBooks..., Google Apps for..., Technology Process..., Non-profits, Nonprofits, CRM, Enterprise Software, SaaS, Consulting, Business Process..., Professional Services, Management, Integration, Salesforce.com, Training, Leadership, Start-ups, Budgets, Cross-functional Team..., Process Improvement, Program Management, Strategy
Education
Georgia Center for Non-Profits 2011 — 2011
Certificate, Nonprofit Organization Management
Georgia State University 2001 — 2003
MBA, International Business
The University of Georgia 1997 — 2001
BS, Biology, African Studies
University of Alaska Southeast 1998 — 1999
Bachelor of Science (BS), Biology
Applied Software November 2014 - Present
Intradiem June 2014 - November 2014
Cadillac Jack March 2011 - May 2014
Sabre Holdings April 2009 - March 2011
Autodesk HSL Development Group January 2006 - March 2009
Autodesk 2006 - March 2009
Autodesk Software (China) Co., Ltd. Shanghai Branch 2007 - 2008
Hanna Strategies 2006 - 2008
Allstate Insurance August 2005 - January 2006
Global System Technologies 2005 - 2006
Skills
Quality Assurance, C#, Software Development, Eclipse, Scrum, Visual Studio, Software Design, Strategy, JavaScript, Agile Methodologies, SQL, MFC, .NET, XML, Software Engineering, Design Patterns, Object Oriented Design, Microsoft SQL Server, C++, Java
Education
Beihang University 1982 — 1989
Master of Engineering (MEng), Computer Software Engineering
Intradiem January 2011 - Present
CrossFit, Inc. September 2012 - Present
Knowlagent December 2001 - December 2011
Skills
Salesforce.com, Call Center, Call Centers, Workforce Management, Enterprise Software, Cloud Computing, Avaya, Integration, Product Management, SaaS, Program Management, Telecommunications, IT Strategy, Microsoft SQL Server, Solution Selling, Process Improvement, Professional Services, Sales Process, CRM, Business Process..., Pre-sales, Outsourcing, Business Analysis, Business Intelligence, Cisco Technologies, Vendor Management
Education
Mercer University - Stetson School of Business and Economics 1985 — 1995
MBA
Unviversity of New York State 1975 — 1978
B.S Operations Analysis
US Naval Academy 1971 — 1975
Operations Analysis
Intradiem May 2014 - Present
Towers Watson March 2009 - March 2014
Towers Watson March 2008 - March 2009
Teletrack, First Advantage Corporation September 2005 - March 2008
Manhattan Associates January 2005 - September 2005
CEDAR Document Technologies February 2003 - January 2005
Georgia State University August 2002 - March 2003
Skills
Technology Management, IT Strategy, IT Management, Agile Methodologies, Microsoft Technologies..., WCF, SharePoint, WPF, Cloud Computing, SOA, .NET, Enterprise Software, Software Development, Microsoft SQL Server, SDLC, Agile Project Management, Cross-functional Team..., Testing, Strategy, Business Analysis, Leadership, Business Intelligence, Software Project..., Solution Architecture, Project Management, Enterprise Architecture, Integration, Quality Assurance, Requirements Analysis, Web Services, Scrum, Management
Education
Georgia State University
MS, Computer Science
Gujarat University
BS, Computer Engineering
Intradiem February 2015 - Present
Skills
Microsoft SQL Server, Web Applications, Operating Systems, Windows 7, SSIS, MySQL, .NET, Linux, Active Directory, HTML, Windows Server, Databases, Testing, Crystal Reports, Integration, T-SQL, Cloud Computing, Visio, SDLC, VMware, Servers, Software Documentation, Disaster Recovery, Access, Project Management, Technical Support, SharePoint
Education
Morehouse College 1988 — 1993
BA, Political Science
Clark Atlanta University
Political Science and Government
Intradiem August 2010 - Present
StarPound Technologies December 2008 - July 2010
AT&T Mobility May 2008 - December 2008
Scientific Games International February 1989 - December 2006
Skills
Product Development, Leadership, Operations Management, Process Improvement, Quality Management, Business Analysis, Business Process..., Project Management, CRM, Strategy, Product Management, SDLC, Software Project..., Cloud Computing, Business Process..., Management, Integration, PMP, Program Management, SaaS, Enterprise Software, Telecommunications, PMO, Professional Services, Strategic Planning, Training, Business Intelligence, Vendor Management, Cross-functional Team..., Outsourcing, IT Strategy, Software Documentation, Agile Methodologies, Requirements Analysis, Mergers & Acquisitions, Software Development, Business Process, Change Management, SharePoint, Project Portfolio..., Start-ups, Visio, Quality Assurance, Executive Management, Call Centers, ERP, Team Leadership, Consulting, IT Management, Requirements Gathering
Education
Greenwich School of Theology 2014 — 2015
PhD Candidate, Church and Dogmatic History
Regis University 2008 — 2009
Master of Arts, Theology, Graduated with Honors
Spring Hill College 2002 — 2007
BA, Theology
Norwich University 1974 — 1977
Associate’s Degree, Business Management and Accounting
inContact August 2015 - Present
Intradiem November 2013 - July 2015
Reinvention Wheels, Inc. January 2009 - August 2013
Excel Energy Technologies January 2007 - December 2008
Agilysys, Inc. January 1997 - January 2007
Radiant Systems June 1994 - January 1997
Education
University of Georgia - Terry College of Business 1984 — 1989
Bachelors of Business Adminsitration, Finance
Intradiem August 2015 - Present
Aptean July 2014 - August 2015
Switch – representing 5-hour ENERGY August 2014 - May 2015
Shoap Technical Services June 2014 - August 2014
Kumon August 2010 - August 2011
Skills
Microsoft Office, iMovie, Microsoft Word, PowerPoint, Windows Movie Maker, Leadership, HTML, Designing, Microsoft Excel, Marketing, Event Planning, Teamwork, Jython, Internet, PC, Paint, Picasa, Time Management, Social Media, SQL
Education
Georgia Institute of Technology 2011 — 2015
Bachelor of Science (BS), Business Administration, Marketing, Highest Honor, Alumna
Intradiem March 2015 - Present
Surgical Information Systems April 2011 - March 2015
Surgical Information Systems April 2009 - April 2011
Skills
SQL, Troubleshooting, Microsoft SQL Server, PL/SQL, Technical Documentation, Software Implementation, TCP/IP, Systems Analysis, Healthcare Information..., Oracle, Databases, EMR, Software Documentation, Technical Support, Visio, IIS, Management, Process Improvement
Education
Georgia State University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Intradiem September 2013 - Present
TKG Solutions February 2012 - August 2013
Symon Communications July 1998 - February 2012
Xperio Support Center Solutions January 1997 - January 2001
BellSouth Communications Systems January 1995 - January 1997
Skills
Business Development, Strategy, Strategic Partnerships, Management, New Business Development, Leadership, Sales Operations, Sales Management, Salesforce.com, Solution Selling, Marketing Strategy, Telecommunications, Customer Experience, Call Center, Account Management, Direct Sales, Social Media, Call Centers, Lead Generation, Customer Relations, Mobile Devices, CRM, Customer Engagement, Customer Focus, Sales, Technology Evaluation, Team Building, Team Management, Marketing, Product Management, Business Management, Sales Process, Contact Centre, Customer Retention, Team Leadership, Digital Media, Entrepreneurship, Channel Partners, Process Improvement, Start-ups, Help Desk Management, Digital Marketing, Certified Help Desk..., RCDD (1995), Customer Service, Professional Services, Managed Services, Program Management, Executive Management, SaaS
Education
University of Alabama
Bachelor of Science (B.S.), Finance
Golden Gate University
MBA Studies
LexisNexis October 2012 - Present
Intuit July 2006 - September 2012
Leadfusion August 2005 - July 2006
Intradiem 2003 - August 2005
GreenMachine tech incubator 1999 - 2003
Enghouse Interactive 1997 - 1999
Masterpack ERP Systems 1995 - 1997
Melita Plc - Enterprise Computer Telephony Solutions 1993 - 1995
National Data Corporation (NDC) - Electronic Payments Division of Public corporation 1992 - 1993
Apple 1987 - 1992
Skills
Marketing Strategy, CRM, Lead Generation, Product Development, Program Management, Product Management, Marketing Communications, Email Marketing, Product Marketing, Management, Product Lifecycle..., Strategic Partnerships, Corporate Communications, Market Research, New Business Development, Team Leadership, SaaS, Business Development, Marketing Management, Strategic Planning, Business Planning, Strategy, Enterprise Software, Customer Acquisition, Open Innovation, Segmentation, Public Relations, Direct Marketing, Team Management, Go to Market Plans, Start-ups, Go-to-market Strategy, Cross-functional Team..., Marketing, Leadership, Cloud Computing, Entrepreneurship, Innovation
Education
Vassar College 1972 — 1976
B.S., Psychology & Education
Babson College - Franklin W. Olin Graduate School of Business 1978 — 1979
MBA, business
Intradiem September 2013 - Present
NexxLinx May 2012 - September 2013
Alorica March 2009 - May 2010
Alorica December 2006 - March 2009
PREMIER Bankcard August 2005 - December 2006
eTelecare Global Solutions March 2004 - May 2005
Skills
Highly detail oriented, Exceptional People..., Achieving Measurable..., Time Management, Multitasking Skills, Goal Oriented, Highly Motivated, Visio, Process Optimization, Quality Control, Training, Behavior Based Coaching, Workforce Management, Quality Assurance, Software Documentation, Process Improvement, Customer Experience, Quality Management, Customer Satisfaction, Product Management, Cross-functional Team..., CRM, Vendor Management, Team Building, Call Centers, Leadership, Management
Education
The University of South Dakota
Bachelor of Business Administration (BBA), Finance
The University of South Dakota
Master of Business Administration (M.B.A.)
Intradiem August 2014 - Present
Kellen Company January 2007 - August 2014
The Kellen Company January 2007 - August 2013
The Kellen Company January 2007 - July 2013
Greentree Financial October 1997 - February 1999
Whirlpool Financial Corporation March 1993 - October 1997
Skills
Public Relations, Event Planning, Social Media, Social Media Marketing, Marketing Communications, Public Speaking, International Project...
Education
The University of Georgia 1985 — 1989
BS, Communications
Intradiem 2013 - Present
Aspect Software January 2005 - June 2013
Concerto Software (Aspect Software) January 2000 - December 2004
Davox (Concerto Software) September 1997 - December 1999
BellSouth January 1995 - August 1997
BellSouth January 1992 - December 1994
BellSouth January 1990 - December 1991
Skills
Customer Service, Business Development, Mergers & Acquisitions, Sales Management, Strategic Planning, Leadership, Unified Communications, Analytics, Marketing, Management, Selling, Professional Services, Sales, Solution Selling, Direct Sales, SaaS
Education
Northern Michigan University
Bachelor of Science, Marketing/Marketing Management, General
Intradiem October 2013 - Present
Intradiem September 2010 - Present
Intradiem January 2011 - September 2013
Wells Fargo Home Mortgage April 2003 - August 2005
Gold Mountain Mortgage, LLC March 2002 - November 2002
Skills
Marketing Automation, Demand Generation, SaaS, Salesforce.com, Lead Generation, Sales Enablement, CRM, Solution Selling, Email Marketing, B2B, Marketing, Enterprise Software, Sales Process, Strategic Partnerships, Sales, Professional Services, Selling, Business Development, Management, Direct Sales, Software Industry, Cold Calling
Education
The University of Georgia 1999 — 2001
Bachelor of Business Administration (BBA), Marketing
North Georgia College and State University 1997 — 1999
Intradiem October 2011 - Present
Sprint July 2000 - October 2011
Skills
Call Center, Program Management, Telecommunications, Wireless, Cross-functional Team..., Integration, Vendor Management, Solution Selling, Call Centers, Troubleshooting, Customer Satisfaction, Business Process..., Process Improvement, VoIP, Customer Experience, Outsourcing
Education
Baker University 2007 — 2009
Master, Master of Science in Management
University of Phoenix 2001 — 2004
Bachelor of Science (B.S.), Information Technology
Nita Pennardt, LLC - Redhead Consulting January 2011 - Present
Intradiem May 2013 - May 2014
Spectrum Services, Inc. February 2012 - May 2012
Coca-Cola Enterprises January 2003 - October 2010
Coca-Cola Enterprises September 2000 - January 2003
Coca-Cola Enterprises January 1997 - September 2000
Skills
Call Center, Internal Audit, Employee Engagement, Internal Controls, Fraud Investigations, Fraud Prevention, Executive Management, Fraud, High Performance Teams, CRM, Strategy, Leadership, Team Building, Security, Cross-functional Team..., Process Improvement, Vendor Management, Performance Management, Call Centers, Business Planning, Management, Sales Operations, Forecasting, Business Process..., Training, Coaching, Account Management, Business Development, Budgets, Contract Negotiation, Sales Management, Sales, Program Management, Marketing, P&L Management, Consulting, Change Management, Outsourcing, Business Analysis, Finance, Management Consulting, Start-ups, Mergers & Acquisitions, Operations Management, Strategic Planning, Business Process, Analysis, Personnel Management, Business Strategy, Team Leadership
Education
Rollins College 1982 — 1983
BSBA, Accounting
Intradiem July 2013 - Present
Brazilian-American Chamber of Commerce, Inc. March 2013 - October 2013
EdVenture Partners August 2012 - December 2012
Renova Technology June 2012 - July 2012
Skills
Marketing, Public Relations, Microsoft Office, Customer Service, Business Strategy, Management, Community Outreach, French, Salesforce.com, Sales, PowerPoint, Microsoft Dynamics, Problem Solving, B2B Marketing, Finance, Budgets, SaaS, Microsoft Excel, Strategic Customer..., Social Media, Project Planning, Marketing Strategy, Market Research, Leadership, Project Management, Marketo
Education
Georgia State University - J. Mack Robinson College of Business 2008 — 2012
Undergraduate, B.A Marketing
Escola de Administracao de Empresas de Sao Paulo da Fundação Getulio Vargas (FGV EAESP) 2010 — 2010
International Program in Management, Marketing
Google May 2015 - August 2015
Intradiem November 2014 - April 2015
Georgia Institute of Technology August 2014 - April 2015
AirWatch by VMware May 2014 - August 2014
Vonage Business Solutions (Formerly Vocalocity) May 2013 - July 2013
Impact Church June 2012 - April 2013
Skills
Java, JavaScript, MySQL, HTML 5, CSS, User Interface, SQL, jQuery, Web Applications, C#, ASP.NET MVC, HTML5, Software Development, PHP, Ruby, Automated Software..., Cucumber, Android Development, Ruby on Rails, WATIR, Node.js, AngularJS, API Development, Chrome Extensions, Google Chrome, Unit Testing
Education
Georgia Institute of Technology 2013 — 2016
Bachelor's degree, Computer Science
The University of Georgia 2012 — 2013
Berkmar High School 2008 — 2012
Intradiem Senior Director, Finance and Investor RelationsMueller Water ProductsMarch 2011 - March 2015
Mueller Water Products January 2009 - March 2011
Mueller Water Products October 2006 - January 2009
UPS January 2003 - October 2006
UPS Supply Chain Solutions January 2003 - January 2004
UPS Supply Chain Solutions November 1998 - January 2003
Skills
Financial Reporting, Accounting, Financial Analysis, Forecasting, Competitive Analysis, Financial Modeling, Strategic Financial..., Economics, Mergers, Investor Relations, Strategic Planning, Strategic Thinking, Valuation, DCF Valuation, Valuation Modeling, Microsoft Excel, PowerPoint, Hyperion Enterprise, Sales Compensation, Cash Flow Forecasting, Business Modeling, Business Planning, Presentations, Public Speaking, Budget, Budget Process, Business Analysis, Business Intelligence, Leadership, Cross-functional Team..., Strategic Leadership, Thought Leadership, Corporate Finance, Budgets, Executive Management, Mergers & Acquisitions, Management, Finance, SEC filings, SharePoint, Project Planning, Analysis, Cost Accounting, Acquisition Integration, Strategy, Process Improvement, Business Strategy
Education
Georgia State University - J. Mack Robinson College of Business 1991 — 1998
MBA, Strategic Management
Auburn University 1986 — 1990
BSBA, Finance
Innovative Interfaces August 2015 - Present
Intelex Technologies Inc. August 2015 - Present
Intradiem April 2015 - Present
DEA Associates April 2014 - Present
University of Missouri January 2013 - Present
JMI Equity January 2011 - Present
JMI Equity January 2011 - Present
Author January 1970 - Present
Power Plan Inc June 2010 - February 2015
PROS Holdings January 1999 - December 2010
Education
Harvard Business School 1968 — 1970
MBA, Finance
University of Missouri-Columbia 1960 — 1965
MA,BA, Statistics and Mathematics
Intradiem October 2015 - Present
Intradiem September 2014 - October 2015
SunGard January 2013 - September 2014
SunGard June 2005 - January 2013
Skills
Business Development, Strategic Partnerships, Business Planning, Business Analysis, Business Strategy, Go-to-market Strategy, SaaS, Program Management, Cloud Computing, Integrated Marketing, Financial Services, Business Alliances, Salesforce.com, Professional Services, CRM, Market Analysis, Analytics, Product Marketing, Performance Metrics, Software Product..., Business Profitability, Quantitative Data, Financial Metrics, Start-ups, Entrepreneurship
Education
Georgia Institute of Technology 2014 — 2015
Master of Business Administration (M.B.A.)
University of Colorado Boulder
Bachelor's Degree
Intradiem June 2014 - Present
RelayHealth / McKesson Corp April 2012 - April 2014
ING Direct / Capital One August 2011 - April 2012
Blue Cross Blue Shield of Florida April 2005 - August 2011
Citi March 2004 - April 2005
Skills
SaaS, SQL Server Management..., JIRA, Agile Methodologies, iOS Mobile App, Microsoft SQL Server, SDLC, Quality Center, Software Quality..., Test Planning, QTP, User Acceptance Testing, SQL, Test Automation, Unix, Java, XML, VBScript, ClearQuest, Software Development, Oracle, Microsoft Team..., Microsoft Test Manager
Education
The University of Memphis
Master of Science (MS), Computer Engineering Technology
Intradiem 2015 - Present
mGage LLC February 2014 - June 2015
OutPost Services 2010 - 2014
Varolii (now part of Nuance Communications) 2009 - 2010
Glenayre 1992 - 2008
Skills
Solution Selling, Sales, Account Management, SaaS, Strategic Partnerships, CRM, Telecommunications, Mobile Devices, Wireless, Sales Process, Managed Services, Unified Communications, Strategy, New Business Development, Product Management, Go-to-market Strategy, Business Development, Channel Partners, Professional Services, VoIP, IP, Quality Assurance, Team Leadership
Education
Purdue University
B.S., Engineering
Brenau University
MBA, Marketing
Intradiem March 2000 - Present
Melita International May 1998 - February 2000
ADP August 1997 - April 1998
U.S.Games August 1995 - May 1997
Eagle Creek,Inc. April 1992 - May 1995
ERC International August 1980 - March 1992
Skills
Process Improvement, Call Center, Business Analysis, Solution Selling, Mergers, Business Process..., Start-ups, Sales Process, Cloud Computing, Strategic Planning, Performance Improvement, Team Building, Business Intelligence, Change Management, SaaS
Education
The University of Texas at El Paso 1974 — 1978
BS, Business
San Diego State University-California State University
OneSource Virtual June 2015 - Present
Intradiem February 2014 - June 2015
DATIS August 2013 - November 2013
University of Illinois at Springfield January 2013 - July 2013
Illinois Department of Central Management Services August 2012 - June 2013
Huawei August 2011 - November 2011
Skills
Microsoft Office, Microsoft Office..., C++, MySQL, Active Directory, Microsoft SQL Server, CSS, Visual Basic, ASP.NET, .NET, jQuery, C, Java, Objective-C, HTML, JavaScript, VB.NET
Education
University of Illinois Springfield 2012 — 2013
Master's degree, Computer Science, 4.0/4.0
Anna University 2007 — 2011
Bachelor's degree, Information Technology, 3.79/4.00
Intradiem October 2015 - Present
Nebula Partners March 2012 - September 2015
MSiD US Inc. March 2012 - February 2015
Rolta International, Inc March 2000 - February 2012
Rolta India 1991 - 2000
Indian Space Research Organisation 1986 - 1991
DEI University 1985 - 1986
Skills
Project Portfolio..., Offshore Project..., Business Strategy, Business Planning, Business Management, New Business Development, Strategic Planning, Strategic Partnerships, Customer Retention, Customer Relations, Global Operations, International Business, GIS, Image Processing, Photogrammetry, Remote Sensing, Spatial, Geospatial Technologies, Business Intelligence, Solution Design, Solutions Development, Business Solutions, Utilities, Technical Leadership, technical sales, Rapid Prototyping, Ministry Of Defence, Space Programming, National Account..., India, ESRI, Intergraph, Digital Image Processing, Image Analysis, Data Conversion, Data Migration, Product Management, Sales Support, Business Analysis, Workflow Solutions, spatial BI, Project Implementation, Team Building, Team Management, Team Coordination, mapping, Web Mapping, Project Management, Data Mapping, Sales
Education
Stanford University
Advance Project Management
St Johns college
Masters, Physics
Intradiem May 2015 - Present
SOJO3 Solutions LLC/Intradiem January 2015 - April 2015
VWR International LLc January 2012 - September 2014
VWR International April 2010 - January 2012
VWR International March 2006 - April 2010
Skills
Business Development, Customer Satisfaction, Sales, Biotechnology, Sales Operations, Business Strategy, Lifesciences, Pricing, Key Account Management, Sales Process, Account Management, Customer Service, Direct Sales, Sales Management, Management, Selling, Life Sciences, Salesforce.com, Lead Generation, Medical Devices
Education
Triton College 1991 — 1994
Bachelor of Arts (BA), Psychology
OpenSpan September 2015 - Present
USAN May 2014 - August 2015
Intradiem February 2008 - May 2014
Varolii 2005 - 2007
Concerto Software (Aspect Software) 2002 - 2005
Melita International/Eshare Communications 1997 - 2002
Skills
Sales Process, Sales, Call Center, Cold Calling, Contact Centers, Solution Selling, Customer Centric..., Telephony, Customer Service, Outsourcing, SaaS, Professional Services, Business Development, Complex Sales, Customer Experience, IVR, Pre-sales, Software Industry, Strategy, Leadership, CRM, Cloud Computing, Process Improvement, New Business Development, Sales Operations, Channel Partners, Go-to-market Strategy, Demand Generation, B2B, Call Centers
Education
Georgia State University
Bachelor of Science (BS)
Intradiem 2009 - Present
ista North America February 2005 - December 2008
Georgia-Pacific Corporation 1992 - 2001
American Express Travel Related Services 1986 - 1989
SITA 1985 - 1986
Unisys 1979 - 1982
Skills
CRM, SQL, Project Management, Enterprise Software, SOA, Strategy, SaaS, Leadership, Quality Assurance, .NET, Microsoft SQL Server, Agile Methodologies, SDLC, Business Intelligence, Integration, Software Project..., XML, Web Services, SharePoint, Software Development, Requirements Analysis, Cloud Computing, Business Analysis
Education
Central Michigan University
BS, Computer Science
Intradiem August 2015 - Present
American Gaming Systems (AGS) December 2010 - August 2015
Landstar March 2002 - December 2010
RHI Consulting February 2002 - March 2002
Strong Capital Management, Inc. March 1997 - August 2001
Strong Capital Management 1996 - 2001
Entex 1994 - 1996
Skills
T-SQL, MySQL, Physical Data Modeling, Microsoft SQL Server, Databases, Unix, Oracle, Software Development, Data Warehousing, SSIS, SSRS, Database Administration, Requirements Analysis, Disaster Recovery, Servers, Performance Tuning, SQL Tuning, Troubleshooting, Business Intelligence, Database Design, SDLC, Software Documentation
Education
University of Phoenix 2006 — 2008
Masters, Business Administration
University of California, Santa Barbara 1989 — 1993
B.A., Religious Studies
Intradiem April 2015 - Present
Seismic Software February 2015 - Present
JMI Equity August 2015 - Present
Applied Systems February 2014 - Present
Paradigm August 2013 - Present
JMI Equity August 2012 - August 2015
Internet Brands August 2012 - June 2014
Google May 2011 - August 2011
Hellman & Friedman August 2008 - August 2010
Morgan Stanley July 2006 - July 2008
Education
Harvard Business School 2010 — 2012
MBA
University of California, Berkeley 2002 — 2006
B.A., B.S.
NAVEX Global October 2013 - Present
Intradiem May 2011 - October 2013
Genesys Telecommunications Labs March 2006 - December 2011
AMDOCS/CINGULAR WIRELESS 2004 - 2006
MACBETH WILLIAMS TELECONSULTING, INC. 2004 - 2004
AUTOMATIC DATA PROCESSING (ADP) 1998 - 2003
MCI - Quality Management Consulting 1994 - 1998
Skills
SaaS
Education
University of Hartford
BS - Business Administration
Intradiem November 2014 - Present
Verint-Systems February 2013 - October 2014
Verint July 2008 - February 2013
Aspect Software July 2004 - July 2008
Aspect Communications October 2001 - June 2004
Skills
IVR, Call Center, Unified Communications, Contact Centers, Solution Selling, Workforce Management, ACD, SaaS, Enterprise Software, VoIP, Professional Services, Telephony, Salesforce.com, CTI, Telecommunications, Cloud Computing, Direct Sales, Sales, Management, Sales Operations, Channel Partners, Leadership, Data Center, CRM, Avaya, Outsourcing, Business Alliances, Software Industry, Call Centers, Wireless, IP, Sales Enablement, Mobile Devices, Product Management, Sales Management, Managed Services, Vendor Management, Sales Process, Selling, Demand Generation, Customer Experience, Pre-sales, Go-to-market Strategy, Lead Generation, Integration, Account Management, SIP, Sales Engineering, Partner Management, Strategic Partnerships
Education
Middle Tennessee State University 1988 — 1994
Bachelor, Mathematics
Oakland High School
Oakland High School
basys, inc. January 2015 - Present
Intradiem January 2014 - December 2014
NICE Systems November 2011 - January 2014
HyperQuality March 2010 - November 2011
Aspect Software, Inc. April 2004 - March 2010
CenterForce Technologies, Inc. December 1998 - April 2004
EIS International 1991 - 1996
Skills
Analytics, Customer Experience, Customer Service, Customer Interaction..., Workforce Management, Performance Management, Social Media Measurement, Sales Management, Sales, New Business Development, Business Intelligence, Business Process..., Lead Generation, Cross-functional Team..., Solution Selling, ROI Justification, Salesforce.com, Professional Services, Leadership, Sales Process, Telecommunications, Management, Strategy, Sales Operations, Enterprise Software, CRM, SaaS, Call Centers, Business Development, Business Process, Managed Services, Outsourcing, Direct Sales, Strategic Partnerships, Go-to-market Strategy, Pre-sales, Contact Centers, Channel Partners, Vendor Management, Software Industry, Cloud Computing, Product Management, Marketing, Account Management, Selling, Unified Communications, Business Alliances, Partner Management
Education
Loyola College in Maryland - MBA Studies
Simon Fraser University
BA
Intradiem August 2014 - Present
DEWOLFF, BOBERG & ASSOCIATES, INC. March 2006 - August 2014
Sprint June 1999 - March 2006
Skills
Process Improvement, Business Process..., Program Management, Management Consulting, Change Management, Business Analysis, Process Engineering, Coaching, Six Sigma, Project Management, Operations Management, Team Building, Performance Management, Business Process, Strategic Planning, Team Leadership, Manufacturing, Business Transformation, Financial Analysis, Supply Chain, Project Planning, Performance Improvement, Leadership, Strategy, Leadership Development, Operational Excellence, Risk Management, Cross-functional Team..., Analysis, Management, Lean Manufacturing, MS Project, Business Strategy, Business Planning, Training, Call Centers, Business Process Mapping, Vendor Management, Continuous Improvement, Outsourcing
Education
Pfeiffer University 2002 — 2005
MBA, Leadership and Organizational Development
Minsk State Linguistic University 1991 — 1996
BA, Linguistics
Minski Dzjaržauny Lingvistyèny Universitet 1991 — 1996
BA, linguistics
Intradiem April 2014 - Present
Asurion December 2013 - March 2014
Hewlett-Packard Enterprise Services January 2008 - December 2013
University of South Carolina August 2006 - December 2007
Skills
C#, NHibernate, ASP.NET, MVC, SQL Server 2000-2008, Visual Studio, .NET, Web Applications, Software Engineering, Software Development, nunit, nmock, N-tier, Tortoise SVN, uml, Perl, ASP.NET AJAX, JavaScript, MVP, NUnit, Microsoft SQL Server, Web Services, Agile Methodologies, Test Driven Development, Design Patterns, Scrum, ADO.NET, CSS, WCF, SQL, VB.NET, Visio, LINQ, ASP.NET MVC, IIS, SOA, TFS
Education
University of South Carolina-Columbia 2006 — 2007
M.E, Computer Science and Engineering
Jawaharlal Nehru Technological University 2002 — 2006
B.Tech, Electronics and Communications
Loyola Public School 1990 — 2000
Intradiem October 2014 - Present
Randstad Technologies US July 2013 - October 2014
Cbeyond July 2012 - July 2013
Piedmont Healthcare January 2012 - July 2012
Children's Healthcare of Atlanta July 2008 - January 2012
Georgia Technology Authority August 2006 - July 2008
Goodwill Industries International August 2001 - August 2006
Skills
Epic Software: Cadence,..., Employee Training, Training, Organizational..., Succession Planning, Employee Relations, Human Resources, Recruiting, Leadership, Instructional Design, Change Management, Program Management, Personnel Management, Team Building, Workforce Planning, Management, Call Center Training, Technology/Telcommunicat...
Education
University of North Carolina at Chapel Hill 1993 — 1998
BA, Communications
Florida Atlantic University 2000 — 2001
N/A, Education
Intradiem February 2011 - Present
Verizon Business February 2008 - February 2011
AVAYA Financial Services July 2006 - February 2008
Avaya September 2004 - July 2006
Expanets (Acquired by AVAYA) June 2001 - October 2004
Crescendo May 1999 - May 2001
Dickens Data Systems June 1996 - May 1999
Skills
Avaya, Genesys, SIP Trunking, Net Promoter Score, Contact Center..., CTI, ACD, Call Centers, Call Center, Cisco Technologies, Contact Centers, Enterprise Software, IVR, MPLS, Managed Services, Networking, Professional Services, SaaS, Sales Operations, Sales Process, Salesforce.com, Security, Solution Selling, Telecommunications, Telephony, VoIP, Workforce Management, Avaya Technologies
Education
Georgia State University 1989 — 1994
BA, Political Science and Marketing
Riverton High School 1984 — 1987
Millard North High School 1986 — 1986
Tata Communications March 2015 - Present
Kaleo Software January 2015 - Present
Intradiem December 2014 - Present
LaVilla Media & PR January 2010 - December 2014
Salem Media of Georgia 2002 - 2010
In Touch Ministries 1993 - 2001
Skills
Public Speaking, Trilingual: English.,..., Hunter / Prospecter /..., Media Buyer/ Seller /..., TV & Radio Producer, Multicultural Marketing, Research - Data..., Events - Design,..., Coalition Building, Rapid Revenue Growth, P & L Management, Public Speaking & On..., Grassroots Campaign..., Event Planning &..., Venue Sourcing &..., Client Needs Assessment, Creative Writing, Entrepreneurial..., Donor Development, Fundraising, Not for Profit Expert, Direct Mail Campaigns, Telemarketing, Social Media Marketing, Broadcast Marketing, Social Media, Radio, Broadcast, Video Production, Television, Public Relations, Digital Media, Sound, Video, Event Planning, Nonprofits
Education
Kennesaw State University
Bachelor of Business Administration (B.B.A.), Marketing, 3.19
Intradiem March 2014 - Present
VELOXITI, Inc. January 2009 - March 2014
UGA Institute for Artificial Intelligence September 2007 - December 2008
UGA Consortuim for Internet Imaging and Database Systems June 2007 - January 2008
UGA Department of Campus Life April 2006 - May 2007
Skills
Artificial Intelligence, Genetic Algorithms, Software Engineering, Machine Learning, Optimization, Robotics, Software Development, Computational..., Natural Language..., Algorithms, Artificial Neural..., Computer Science, C++, Java, Evolutionary Computation, Intelligent Systems, Swarm Intelligence, Intelligent Agents, Scala, Combinatorial..., Programming, Software Design, Linux, Decision Support, Knowledge-based Systems, Search Algorithms, Heuristics, Text Mining, Prolog, Agile Methodologies, Technical Leadership, C#, Optimization Heuristics, Evolutionary Algorithms, Stochastic Optimization, Optimizations, Project Management, Cloud Computing, Extremal Optimization, Play Framework, Scalability, NoSQL
Education
The University of Georgia 2007 — 2009
MS, Artificial Intelligence
The University of Georgia 2003 — 2007
BS, Computer Science
Durham Academy 1999 — 2003
Intradiem October 2013 - Present
PossibleNOW June 2010 - September 2013
PossibleNOW January 2010 - June 2010
The Webster Firm, P.C. 2002 - 2009
Skills
Managed Services, Professional Services, Cross-functional Team..., Customer Service, Software Engineering, Business Intelligence, Start-ups, Strategic Planning, IT Operations, Problem Solving, Process Improvement, Project Management, Technical Leadership, Data Modeling, Analytics, Contractual Agreements, Product Management, Technology Marketing, SaaS, Marketing, Strategic Partnerships, Enterprise Software, CRM, Strategy, Leadership
Education
Emory University - Goizueta Business School 1998 — 1999
MBA
University of Houston 1988 — 1990
Masters, Chemical Engineering
Georgia Institute of Technology 1983 — 1988
BS, Chemical Engineering
Intradiem March 2015 - Present
BCD Travel September 2003 - December 2014
Connecture 2001 - 2003
Plural 2000 - 2001
Andersen Consulting 1998 - 2000
Skills
SOA, ASP.NET, Web Services, XML, C#, SQL Server, .NET, SDLC, Visual Studio, Software Development, Web Development, WCF, IIS, Subversion, Linux, Agile Methodologies, Web Applications, Microsoft SQL Server, T-SQL, REST, SQL
Education
Rutgers, The State University of New Jersey-Camden 1996 — 1998
B.A., Computer Science
Georgia Institute of Technology 1991 — 1994
Computer Science
Intradiem August 2014 - Present
Towers Watson April 2008 - February 2014
ADP VirtualEdge January 2007 - February 2008
ADP VirtualEdge February 2006 - June 2007
Skills
Project Management, Business Analysis, Call Center, Customer Service, Account Management, Human Resources, Team Leadership, Software Documentation, Windows, Training, Program Management, Call Centers, Technical Support, Troubleshooting, Data Analysis, Access, Change Management, Risk Management, Recruiting, Vendor Management, Team Building, Applicant Tracking..., SharePoint, Microsoft Excel, SDLC, Leadership, Business Process..., Networking, Microsoft Office, Management
Education
Georgia State University 2011 — 2012
Master's degree, Information Technology
American InterContinental University 2006 — 2007
MBA, Business Administration
Indiana University of Pennsylvania 2002 — 2005
Bachelor is Science, Business & Tech Support
Intradiem April 2012 - Present
Infosys June 2008 - October 2010
JKC November 2007 - May 2008
Skills
Visual Studio, Microsoft SQL Server, C#, ASP.NET, ADO.NET, SSIS, SSRS, Web Services, Windows, C, ITIL, XML, IIS, VB Script, TFS
Education
Jawaharlal Nehru Technological University 2004 — 2008
Bachelor of Technology (BTech), Electronics and Communications Engineering
Intradiem January 2015 - Present
Adjacent Innovations March 2013 - Present
Timepointer LLC September 2011 - Present
CineMassive Displays November 2011 - September 2012
Online Data Services, LLC September 2011 - February 2012
Sany America September 2011 - November 2011
Online Data Services, LLC April 2011 - September 2011
GSU September 2006 - May 2011
Danmark Innovation August 2003 - September 2005
Yanbian Education publisher June 2002 - August 2003
Skills
Data Mining, Machine Learning, iOS development, Web Development, Desktop software...
Education
Georgia State University 2006 — 2010
PhD, Artificial intelligence, data mining
Georgia State University 2006 — 2009
Master, Computer Science
Hebei University of Economics and Business 1998 — 2002
Bachelor, Statistics
Intradiem February 2012 - Present
Gold-N-Diamonds, Inc. January 2010 - January 2012
Web Media World August 2006 - January 2010
Ray Reynolds University June 2004 - July 2005
Skills
XML, Web Services, SQL, C#, Enterprise Software, Project Management, Databases, SaaS, Cloud Computing, Agile Methodologies, Requirements Analysis, Software Project..., .NET, Java, Software Development, Visio, Visual Studio, Unix, MySQL, JavaScript, Linux, Software Engineering, PHP, Oracle, Java Enterprise Edition, CRM, Web Applications, Python, jQuery
Education
The University of Georgia 2009 — 2011
MS, Computer Science
California State University-Fullerton 2005 — 2009
BS, Computer Science
Intradiem February 2015 - Present
Comcast November 2013 - January 2015
Robert E Loup JCC January 2012 - March 2013
Comcast October 2006 - October 2011
Spicer Jeffries September 2005 - September 2006
Deloitte September 2004 - August 2005
Skills
GAAP, Financial Reporting, Accounting, US GAAP, Internal Controls, Sarbanes-Oxley Act, SEC filings
Education
University of Colorado Boulder - Leeds School of Business 1999 — 2004
Master's Degree
University of Colorado at Boulder - Leeds School of Business 1999 — 2004
Bachelor's Degree