Experience
WellMatch  June 2015 - Present
Herringbone ATS   December 2013 - Present
Adam Lowe   October 2008 - Present
WellMatch  September 2014 - June 2015
Hashrocket  July 2009 - September 2014
Bank of America  May 2008 - April 2009
Enterprise Integration   February 2007 - January 2008
ettain group  September 2006 - January 2007
ettain group  October 2005 - September 2006
Point of Grace Church  May 2003 - December 2005

Skills
Ruby, Ruby on Rails, Agile Project Management, Software Project..., Web Project Management, Storycarding, Git, HAML, SASS, PostgreSQL, Sinatra, Vim, Web Development, Web Applications, Software Development, Agile Methodologies, Software Consulting, Business Analysis, Project Management, HTML, CSS, Wire Framing, CRM, Requirements Analysis, Leadership, Web Services, Consulting, Enterprise Software, SQL, Business Development, Management, Mobile Applications, Strategic Partnerships, Test Driven Development, Strategy

Education
University of North Florida   2000 — 2005
BA, Economics

Bishop Kenny
High School

Experience
Enterprise Integration   September 2014 - Present
Enterprise Integration   April 2013 - September 2014
CompUSA  March 2004 - April 2013

Skills
Computer Hardware, Computer Repair, Windows 7, Customer Service, Technical Support, Customer Satisfaction, Troubleshooting, Active Directory, Hardware, Windows Server, Servers, Operating Systems, Microsoft Exchange, XP, Inventory Management, Citrix, Microsoft Office, Microsoft Word, Remote Desktop, Outlook, LogMeIn, Google Apps, Google Groups, Gmail, Remote Troubleshooting, Field Service, Wireless Networking, Windows Vista, Software Installation, Windows XP, Software Documentation, Help Desk Support

Education
Arkansas State University   1999 — 2003
Bachelor of Science (B.S.), Radio/TV Production, New Media emphasis

University of Nevada-Reno   1996 — 1998

Experience
ITT Technical Institute  March 2015 - Present
VyStar Credit Union  December 2014 - Present
Enterprise Integration   September 2014 - December 2014
Systems Services Enterprises, Inc.   September 2012 - September 2014
Digital Risk, LLC  June 2012 - October 2012
Florida Department of Military Affairs   December 2010 - January 2012
Florida Department of Transportation  April 2010 - December 2010
Florida Department of Transportation  April 2008 - September 2010
U.S. Navy, Dept of Defense   March 2005 - November 2006
U.S. Navy, Dept of Defense   March 2000 - March 2005

Skills
Physical Security, Security+, Security, Computer Hardware, Windows Server, Microsoft Exchange, Disaster Recovery, Network Security, Windows 7, Software Documentation, Troubleshooting, Risk Management, Windows, Active Directory, Operating Systems, Risk Assessment, Switches, VPN, DNS, Technical Support, Cisco Routers, WAN, DHCP, Windows XP, Cisco Technologies, Networking, Routers, Software Installation, Hardware, Network Administration, VMware ESX, Servers, System Administration, CCNA, IP, Routing, TCP/IP, Network Engineering, Cabling, Linux, Help Desk Support, A Certified, LAN-WAN, Information Security, Laptops, Network Design, Computer Security, Firewalls, VMware, VoIP

Education
Florida State College of Jacksonville   2012 — 2014
B.A.S., Computers, Networking, and Telecommunications, 3.3

Tallahassee Community College   2007 — 2009
A.S., Networking Technologies

COMPTIA
Security +

COMPTIA
Network +

CompTIA
A+

Experience
Enterprise Integration   August 2013 - Present
CompUSA  February 2009 - August 2013
Gem Products Inc  January 2004 - June 2008
Circuit City Stores Inc  September 2000 - September 2004

Skills
Computer Hardware, Customer Service, Retail, Windows 7, Inventory Management, Outlook, Sales, Technical Support, Teamwork, Microsoft Word, Hardware, Laptops, Printers, Shipping, Microsoft Office, Customer Satisfaction, Windows, Troubleshooting, Networking, Windows Vista, Retail Sales, Computer Repair, XP, Computer Maintenance, POS, Remote Desktop, Microsoft Excel, Windows XP Pro, PowerPoint, Management, Microsoft Exchange, Help Desk Support, Software Installation, Lotus Notes, Desktop Computers, Hardware Support, Cashiering, Operating Systems, VPN, Active Directory, Citrix, Merchandising, Windows XP, Information Technology, Network Security, Computer Security

Education
Florida State College at Jacksonville   2015 — 2018
Associate of Arts and Sciences (AAS), Computer Science

Robert E Lee Sr. High School

Experience
Enterprise Integration   February 2013 - Present
Crowley Maritime  April 1994 - February 2013

Skills
Windows 7, XP, Computer Hardware, Technical Support, Hardware, Help Desk Support, ITIL, Laptops, Printers, Operating Systems, Networking, TCP/IP, Remote Desktop, Windows, System Deployment, Wireless Networking, HP, Service Desk, VPN, Network Administration, Troubleshooting, Blackberry Enterprise..., Windows XP, Customer Service, IT Management, Software Documentation, Process Improvement

Education
Technical Career Institutes

Experience
Enterprise Integration   December 2009 - Present

Skills
Cisco Call Manager, Cisco UCS, Cisco IP Telephony..., Active Directory, Cisco VoIP, Cisco Technologies, DNS, Software Installation, Networking, VoIP, Troubleshooting, Firewalls, Microsoft Exchange, Switches, Routers, Windows Server, Disaster Recovery, VMware, Information Technology

Education
Case Western Reserve University   1991 — 1995
BS, Accounting

Weatherhead School of Management at Case Western Reserve University   1991 — 1995

Experience
Black Knight Financial Services  January 2014 - Present
Lender Processing Services, Inc. (LPS)   July 2011 - Present
Rawson, LP   February 2011 - July 2011
Enterprise Integration   June 2010 - February 2011
ERS Group  December 2004 - May 2010
ERS Group  July 2003 - December 2004
Finger Lakes Community College  August 2002 - May 2003
Fila  August 2000 - August 2002

Skills
Troubleshooting, Active Directory, XP, Windows 7, Blackberry, Microsoft Office, Time Management, Employee Training, Blackberry Enterprise..., IBM AS/400, RSA SecurID, Mitel 3300, Public Speaking, Technical Documentation, Asset Managment, Project Management, Project Planning, Project Coordination, Interviews, Meeting Planning, Managing Meetings, Windows Server, Networking, Windows XP, Access, SharePoint, SharePoint Designer, Schedules, Domain Migrations, Management, Asset Management, Visio, Technical Support, Information Technology

Education
Florida State University   2004 — 2007
Bachelors of Science, Information Technology

Finger Lakes Community College   2001 — 2003
AAS, Graphic Design

Experience
Enterprise Integration   January 2015 - Present
ITT Technical Institute Jacksonville   September 2013 - June 2015
The Scarlett Group  August 2013 - October 2013
ITT Technical Institute Jacksonville   December 2011 - September 2013
U.S. Coast Guard   November 1990 - July 2011

Skills
Weapons, Computer Hardware, Counterterrorism, Security Clearance, Information Assurance, Command, Military Experience, National Security, Military Operations, Networking, Teamwork, Navy, Microsoft Word, Military, Team Leadership, Microsoft Office, Microsoft Excel, Defense, Customer Service, Windows, Homeland Security, Troubleshooting, PowerPoint, Force Protection, Operational Planning, Military Training, DoD, Security+, Personnel Supervision, Combat, Intelligence Analysis, Army, Tactics, Physical Security, Firearms, Top Secret

Education
ITT Technical Institute-Jacksonville   2013 — 2015
Bachelor's degree, Information Cyber Security

ITT Technical Institute-Jacksonville   2011 — 2013
Associate's degree, Network and System Administration/Administrator

Experience
Enterprise Integration   October 2014 - Present
Florida Blue  July 2014 - July 2014
Bank of America  February 2012 - July 2013
Randstad Technologies US (Formerly Sapphire Technologies) for Bank of America   July 2010 - February 2012
Modis / Wells Fargo Home Mortgage   April 2009 - June 2009
ERI, LLC   May 2006 - March 2009
Bank of America  January 2003 - November 2004

Skills
Banking, SQL, Pivot Tables, Data Analysis, Web Analytics, Marketing Analytics, SQL Server, SSRS, Web Testing, Quality Assurance, User Acceptance Testing, Technical Documentation, Business Intelligence, Data Validation, Digital Marketing, SLA, Web Development, JavaScript, Data Modeling, Relational Databases, SAS, SharePoint, Microsoft SQL Server, Access, Microsoft Excel, Requirements Gathering, Analytics, Public Service Reform, Human Rights, Activism, Volunteering, Coremetrics, Software Implementation, Public Speaking, Vendor Management, SaaS, Multi-channel Marketing, Functional Requirements, Ad Hoc Reporting, Consulting, HTML, Migration Projects, Business Requirements, Specifications, Access Control, Coremetrics Analytics, Technical Training, Databases, Debuggers, Non-profit Volunteer

Education
Central Piedmont Community College
AAS, Database Management

Experience
Ascension Health  November 2010 - Present
Enterprise Integration   March 2009 - February 2010
MPS Group  2006 - 2009
Time Customer Service  January 2002 - May 2005
Time Customer Service  January 2001 - January 2002
Time Customer Service  January 1996 - January 2001
Time Customer Service  January 1994 - January 1995
Time Customer Service  January 1993 - January 1994

Skills
Servers, Data Center, Windows Server, Troubleshooting, Operating Systems, Microsoft Exchange, Hardware, Unix, Software Documentation, Windows XP, Visio, Networking, Red Hat Linux, Linux, IIS, Testing, Windows, HP, Access, Software Installation

Education
New Horizons Technical Learning Center   2010 — 2010
MCITP certification

Florida State College at Jacksonville   2006 — 2006
not complete

Experience
Diversified Service Options  September 2014 - Present
Incepture/Florida Blue   November 2013 - September 2014
Incepture/Florida Blue   May 2013 - November 2013
Dignity Health  July 2012 - May 2013
Tri-Analytics  May 2010 - April 2013
Wells Fargo Home Mortgage  October 2011 - June 2012
Wells Fargo  April 2010 - October 2011
Enterprise Integration   April 2009 - May 2010
CAA Soccer   1998 - 2010
Blue Cross Blue Shield of Florida  November 2007 - August 2009

Skills
PMP, SDLC, Process Improvement, Project Management, Program Management, Change Management, Team Building, Visio, Leadership, Requirements Analysis, Software Documentation, Strategic Planning, Project Planning, ITIL v3 Foundations..., Financial Services, Healthcare Information..., Information Technology, Business Process..., Requirements Gathering, Business Intelligence, MS Project, Data Warehousing, Quality Assurance, Service Delivery, ITIL, SQL, Project Delivery, PMO, Testing, Management, COBOL, Release Management, Quality Center, Data Center, CRM, Business Process, Systems Analysis

Education
Richard Stockton College of New Jersey   1986 — 1990
Bachelor of Arts (BA), Business Administration and Management, General

Matawan Regional High School   1983 — 1986

Experience
Enterprise Integration   September 1997 - June 2004

Skills
Customer Service, Leadership, Management, Team Building, Strategic Planning, Social Networking, Windows, Sales Management, Sales, Public Speaking, Event Planning, Marketing, Microsoft Office

Education
Northern Kentucky University
BS, Marketing

Experience
Beeline  February 2014 - Present
Enterprise Integration   November 2011 - February 2014
ITT Technical Institute  March 2007 - December 2013
Stellar Group Incorporated   August 2004 - November 2011

Skills
MS Project, Microsoft Office, Outlook, Project Management, Management, Project Planning, Training, Customer Service, Disaster Recovery, Operations Management, Program Management, Team Leadership, Troubleshooting, Process Improvement, Databases, Leadership, Data Center, Cloud Computing, Budgets, Microsoft Project

Education
University of Phoenix   2009 — 2010
M.B.A.

University of North Florida   2001 — 2005
B.F.A., Ceramics, 3.27

Florida Community College at Jacksonville   1995 — 2000
A.A., General

Experience
hopTo  November 2014 - Present
VMware  February 2013 - November 2014
Centrix Software Ltd   2012 - 2013
Liquidware Labs  2011 - 2012
Citrix Systems  2010 - 2011
Citrix Systems  2008 - 2010
Citrix Systems  2007 - 2008
Citrix Systems  2004 - 2008
Citrix Systems  2000 - 2004
Enterprise Integration   April 1998 - April 2000

Skills
Enterprise Software, Virtualization, Go-to-market Strategy, Business Alliances, Cloud Computing, Product Management, Citrix, Strategy, Business Development, Partner Management, Start-ups, Product Marketing, VDI, SaaS, Networking, Solution Selling, Sales, Strategic Partnerships, Sales Process, Data Center, Management, Channel Partners, Sales Enablement, Microsoft Technologies, Strategic Alliances, Integration, Sales Management, Strategic Planning, Leadership, Public Speaking, Social Media, Blogging, Communication Skills, Marketing Strategy, Pre-sales, Salesforce.com, Professional Services, Sales Operations, CRM, Channel Sales, Channel, Demand Generation, Direct Sales, Selling, Software Industry, BYOD, Enterprise Mobility, Remote Desktop, Desktop Virtualization, Mobile Applications

Education
University of North Florida - College of Business Administration   1990 — 1992
Economics

University of Florida   1986 — 1989

Experience
PNM Resources  October 2014 - December 2014
CompuCom  August 2014 - October 2014
Jacksonville Aviation Authority  April 2013 - October 2013
Enterprise Integration   March 2013 - April 2013
Crowley Maritime  January 2013 - March 2013
PGA TOUR  November 2012 - January 2013
St. Vincent Medical Center  October 2011 - March 2012
Coach  July 2011 - October 2011
St. Vincent Medical Center  April 2011 - June 2011
PGA TOUR  February 2011 - April 2011

Skills
Microsoft Office, Windows, Troubleshooting, Active Directory, Microsoft Windows 98, Windows 3.1, Customer Service, Windows 7, Windows 8, Windows Vista, Computer Hardware, Operating Systems, Mac OS X, Networking, Windows 2000, Windows 95, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Windows Server, IBM Lotus Notes 8x, RDP, VNC, Dameware, Gencontrol, Symantec Ghost, Novell ConsoleOne, Novell GroupWise, Outlook Express, Norton Ghost, Novell, Software Installation, OS X, Hardware, Printers, Groupwise, Technical Support, Windows XP

Education
Florida Technical College   1997 — 1997
Associate of Science (A.S.), Computer Technology

U.S. Marine Amphibian Assault School   1991 — 1991
Certificate, Specialized Military Training

Broward Police Academy   1985 — 1985
Certificate, Law Enforcement

U.S. Army Military Police School   1982 — 1982
Certificate, Law Enforcement

Pace High School   1975 — 1979
Certificate, General Studies

Experience
Enterprise Integration   October 2012 - Present
Insight Global  March 2011 - Present
Encore Research Group/Jacksonville Center for Clinical Research   March 2011 - Present
TEK Systems/Insight Global   March 2011 - Present
TEK Systems/Insight Global   March 2011 - Present
TEKsystems  June 2011 - July 2011

Skills
Introduction to..., Microsoft Office 2003, Microsoft Office 2007, Microsoft Windows XP, Microsoft Windows 7(MCP), Mail Enable Email..., Active Directory, LAN/WAN, Network Operations, Microsoft Windows..., Microsoft Windows...

Education
ITT Technical Institute-Jacksonville   2010 — 2012
Associate of Science (A.S.), Computer Network Systems, 4.0

Experience
Auditmacs  October 2013 - Present
Harden  April 2012 - October 2013
CareSpot (formerly Solantic)   September 2009 - April 2012
KeHE Distributors Inc (formerly Tree of Life)   November 2007 - September 2009
City of Jacksonville  September 2003 - October 2007
Enterprise Integration   September 2000 - September 2003
Enterprise Integration   March 1999 - September 2000
Merrill Lynch  December 1997 - March 1999
Merrill Lynch  June 1994 - December 1997
Merrill Lynch  January 1994 - June 1994

Skills
Enterprise IT Strategy, Enterprise IT..., Software Development..., Strategic Planning, Database Administration, Service Delivery, Microsoft SQL Server, Business Intelligence, Process Improvement, Lean Management, Web Development, ITIL (Foundation..., Problem Solving, Virtual, Cloud, &..., Networking &..., Innovation, Communication, Document Management, Compliance, Data Warehousing, Change Management, CRM, Analysis, Cloud Computing, Vendor Management

Education
Rutgers University
Bachelor of Science (BS)

The Citadel

Experience
Citi  October 2013 - Present
Citi  November 2007 - October 2013
Citi  March 2005 - November 2007
Citi  January 2002 - March 2005
Citi  January 2000 - January 2002
Enterprise Integration   January 1999 - January 2000
Merrill Lynch  January 1997 - January 1999
Reflectone Training Systems   January 1994 - January 1997
United States Marine Corps  August 1989 - November 1994

Skills
SDLC, Strategy, Vendor Management, Enterprise Architecture, Business Analysis, IT Strategy, Outsourcing, Program Management, PMO, Leadership, DevOps, IT Management, Risk Management, Project Portfolio..., Disaster Recovery, Business Continuity, Integration, PMP, ITIL

Education
Saint Leo University   2006 — 2007
BS, Criminal Justice, Forensic Psychology

Florida Community College at Jacksonville   1993 — 1995
AA, Pre-Med

Military Technical Training   1990 — 1991
CERT, Electrical Engineering

Experience
HP Enterprise Security Services  June 2013 - June 2015
Enterprise Integration   August 2011 - February 2013
Bank of America  December 2007 - December 2010
Bank of America  June 2005 - December 2007
META Group  January 2002 - April 2005
Independent Consultant  July 1999 - January 2002
VTech Industries   June 2000 - November 2000
Cahners Publishing  June 1998 - July 1999
McGladrey & Pullen  1995 - 1998
CabTech Inc   1993 - 1995

Skills
Security, IT Management, IT Strategy, Vendor Management, ITIL, Information Security, IT Operations, Process Improvement

Education
Northern Illinois University

Experience
Availity  October 2011 - Present
Availity LLC  2008 - January 2012
Enterprise Integration   August 2001 - May 2008
CSX Transportation  2006 - 2008

Skills
Security, Unix, Virtualization, Enterprise Architecture, Information Security, Agile Methodologies, Disaster Recovery, Active Directory, Networking, Vendor Management, SDLC, VMware, Software Development, Requirements Analysis, Nmap, System Administration

Education
University of Florida - Warrington College of Business Administration   2007 — 2009
MBA, Emphasis -- Marketing

Samford University   1998 — 2001
Bachelor of Science, Computer Science

Experience
Freudenberg IT LP  January 2015 - Present
Enterprise Integration   February 2013 - October 2014
Enterprise Integration   April 2012 - February 2013
Enterprise Integration   March 2009 - April 2012
Adecco Group  May 2004 - February 2009
Paladin Claims Recovery   2002 - 2004

Skills
Microsoft Certified..., Citrix, Windows 7, DNS, Active Directory, VMware, VBScript, ITIL v3 Foundations..., Troubleshooting, Service Desk, XP, Networking, Windows Vista, Integration, Help Desk Support, Management, Microsoft Exchange, System Administration, Technical Support, Windows Server, Windows XP

Education
Learning Tree International   2014 — 2014
Technical Writing Introduction

Computer Training.com   2000 — 2001
MCSE, Information Technology

ITIL Certified v3

Indiana University of Pennsylvania
Chemistry

Microsoft Certifications

York College of Pennsylvania
Chemistry

Experience
VyStar Credit Union  September 2014 - Present
Enterprise Integration   July 2013 - September 2014
SunGard Availability Services  October 2012 - July 2013
TekSystems, Jacksonville, Florida   May 2011 - September 2012
AkzoNobel Surface Chemistry, Chicago, IL   July 1999 - May 2011

Skills
Windows Server, Technical Support, Servers, Network Administration, Citrix, SQL, Information Technology, VMware, Vendor Management, Active Directory, Troubleshooting, Disaster Recovery, System Administration, SharePoint, Citrix Metaframe, IT Management, IIS, VPN

Education
Governors State University   1993 — 1999
BS, MIS

Kankakee Community College   1991 — 1993
AS, Associates in Science

Experience
Hargray Communications  April 2015 - Present
Enterprise Integration   November 2012 - November 2013
Georgia Technologies Corp   April 2011 - June 2012
Bank of America  2001 - 2006

Skills
ITIL, Six Sigma, Information Technology, IT Strategy, Managed Services, Networking, Leadership, IT Service Management, SDLC, Infrastructure, System Administration, Process Improvement, PMO, Active Directory, Troubleshooting

Education
Oklahoma State University

Experience
Baptist Health  March 2015 - Present
Enterprise Integration   August 2013 - October 2014
Enterprise Integration   July 2012 - August 2013
City of Jacksonville  September 2011 - April 2012
City of Jacksonville  March 2008 - September 2011
Fidelity Information Services/ALLTEL Information Services/Systematics   January 1988 - January 2008
Mellon Bank  June 1983 - December 1987

Skills
IT Management, IT Strategy, IT Outsourcing, Outsourcing, Outsourcing Management, Strategic Planning, Business Planning, Project Planning, Communication, IT Solutions, IT Operations, International Project..., International Sales, Project Coordination, Strategic Partnerships, Strategic Communications, Strategic Initiatives, People Development, People-oriented, Process Improvement, Business Process..., Business Process..., Financial Analysis, Department Budgeting, Operating Budgets, Capital Budgeting, RFP Design, RFP Generation, Task Force, Business Operations, Client Presentation, Technical Presentations, Presentation Development, Presentation Coaching, Company Presentations, Management Coaching, Staff Development, Product Development, Business Development, Software Development, New Business Development, Organizational..., Internal Controls, Executive Management, Executive Development, Account Management, Program Management, Change Management, Strategic Consulting, Proposal Writing

Education
University of Pittsburgh   1980 — 1983
MS, Communications

State University of New York College at Brockport   1976 — 1980
BA, Communications, International Studies

Experience
Southeastern Grocers  September 2014 - Present
Enterprise Integration   February 2014 - September 2014
Macy's Systems & Technology (Federated Systems Group)   February 2007 - February 2014
Highpoint Consulting, an SAF Ventures, LLC.   September 2001 - February 2007
Interland (Web.com)   August 2003 - April 2004
Discovery Communications  February 1999 - August 2001
Digex (Now - Verizon Business)   February 1995 - February 1999
US Air Force  June 1991 - February 1995
US Air Force  June 1988 - June 1991
US Air Force  June 1984 - June 1988

Skills
PMO Management, Operations Management, Full SDLC, Technical Services, Web Hosting Management, Application Development, Application Management, Oracle Applications, CRM software, ERP/CRM, PMO, Project Portfolio..., MS Project, SharePoint, Shared Services..., Shared Services, MS Office Suite, Visio, Visionary, Program Management, Software Development, CRM, Agile Methodologies, Agile Project Management, Scrum, Technical Leadership, Microsoft Office, Vendor Management, Product Management, Team Building, Software Documentation, SDLC, Leadership, Project Management, Web Hosting, Application Lifecycle..., Cross-functional Team..., ITIL, IT Strategy, Management, IT Management, Requirements Analysis, Strategy, Software Project..., Analysis, Enterprise Software, E-commerce, PMP, Testing, Integration

Education
Colorado Technical University   2006 — 2008
MSM, Information Technology Management

Villanova University   2002 — 2002
Masters Certificate, Project Management

Columbia College   1992 — 1995
BSBA, International Business Mgt and MIS, 3.69 GPA

Towson University   1982 — 1984
Computer Science, Computer Programming, 3.5 GPA

Arlington Baptist School

Project Management Institute
PMP

Experience
Enterprise Integration   March 2012 - Present
SmartStream Technologies  June 2011 - March 2012
Qualxserv  January 2009 - December 2009
BancTec  June 2005 - December 2008
Apex Systems  March 2005 - March 2005
Citibank  June 2003 - September 2003
CompUSA  April 2002 - June 2003

Skills
Hardware, Active Directory, Servers, Printers, Troubleshooting, Laptops, Windows 7, Technical Support, A+ Certified, Computer Hardware, Microsoft Certified..., Microsoft Exchange, Windows Server, Windows XP, VMware, Operating Systems, Customer Service, Software Installation, Dell Computers, Antivirus, Security, Software Documentation, System Administration, CompTIA, Security+, Help Desk Support, Exchange 2010/2007/2003, Veeam, Backup Exec

Education
Florida State College at Jacksonville   2003 — 2005
A.S., Networking Services Technology

Florida Community College Jacksonville
Network Administration

Experience
Coast 2 Coast Lending, a division of Hamilton Group Funding   May 2015 - Present
Black Knight Financial Services  October 2013 - Present
Enterprise Integration   January 2013 - September 2013
Enterprise Integration   April 2011 - January 2013
W&O Supply  January 2010 - September 2010
Access e* Mortgage  April 2008 - April 2010
Aberdeen Mortgage   July 2001 - April 2008
Metro Mortgage Brokers of America   January 1998 - July 2001

Skills
Windows Server, Active Directory, Technical Support, Process Improvement, Troubleshooting, Customer Service, Microsoft Office, Windows 7, ITIL v3 Foundations..., Networking, Management, XP, Disaster Recovery, Help Desk Support, Citrix, A+ Certified, Software Documentation, Blackberry Enterprise..., Information Technology, Security, Windows XP, Access, Change Management

Education
Penn State University   1988 — 1992
BS, Economics

Experience
1A Auto  2015 - Present
Enterprise Integration   2013 - 2015
Enterprise Integration   2012 - 2013
Enterprise Integration   March 2012 - August 2012
Help! Computer Repair   January 2012 - March 2012
Epic Theater   January 2011 - February 2012
Old Town Trolley of Saint Augustine   October 2010 - January 2011
Comcast  March 2007 - March 2008
Verizon Wireless  February 2005 - February 2007

Skills
Citrix, VMware, Windows 7, Windows Server, Troubleshooting, Windows Vista, Network Administration, Microsoft Office, Managed Services, Customer Service, Networking, ConnectWise, Netflow, Windows XP Pro, System Monitoring, Management, ITIL v3 Foundations..., Microsoft SQL Server, SQL Server Management..., XP, Computer Hardware, Active Directory, DNS, Microsoft Exchange, Technical Support, Linux, SQL, Windows XP

Education
Saint Anselm College   2004 — 2006

Experience
WJXT-TV Channel 4 News  January 2015 - Present
SunGard Financial Systems  January 2012 - December 2014
Tec-on-Call Inc.   August 2010 - January 2012
Enterprise Integration   March 2011 - December 2011
Enterprise Integration   March 2011 - November 2011
Fast-teks On-Site Computer Services  October 2010 - March 2011
Sullivan & Cogliano  2011 - 2011
SGS Technologie  2010 - 2011
ICE-TECH Advanced Lens Technologies   May 2010 - August 2010
R3Global  November 2009 - February 2010

Skills
Active Directory, A+ Certified, Windows Server 2008, Servers, VMware, Citrix, Network Administration, sql server..., MCITP, Network+, Linux, Microsoft Office..., Microsoft Exchange..., Hosted Services, Capacity Management, Windows Server, Microsoft Exchange, Routers, SQL Server Management...

Education
Florida State College at Jacksonville   2008 — 2012

Southern Career College   2009 — 2010
Associates, Information Technology

Experience
ViaSat  June 2013 - November 2014
Enterprise Integration   October 2012 - May 2013
University of Florida  September 2012 - October 2012
Global Mobility Services  May 2011 - April 2012

Skills
OSPF, Cisco Technologies, Routing, BGP, EIGRP, QoS, Troubleshooting, CCNA, C/C++, JUNOS, NS3, Matlab, Wireshark, Agilent ADS, LAN/WAN, CCNP, Nexus, Cisco Switches, Quality Center, TCP/IP, Linux, NX-OS, MPLS, Security, Wireless, Cisco Nexus, C++, LAN-WAN, Switches

Education
University of Florida   2010 — 2012
MS, Electrical Engineer

University of Mumbai   2006 — 2010
BE, Electronics and Telecommunication

Experience
First Coast Resumes   March 2014 - Present
EXIT Real Estate Gallery  April 2014 - June 2015
Citizens Property Insurance  July 2012 - January 2013
Enterprise Integration   May 2012 - July 2012
Ingersoll Rand Security Technologies  June 2011 - January 2012
US Navy  2009 - 2011
US Navy  2009 - 2010
US Navy  2006 - 2009
US Navy  July 1991 - January 2006

Skills
Administration, Electronics, Electrical, Customer Satisfaction, Military, Security Clearance, Team Leadership, Program Management, Team Building, Mentoring, Problem Solving, Supervisory Skills, Logistics, DoD, Scheduling, Troubleshooting, Process Improvement, Operations Management, Customer Service, Navy, Government, Inventory Management, Strategic Planning, Quality Assurance, Budgeting, Excel, PowerPoint, Leadership Development, Word, Access, Planning, Public Speaking, Coaching, Customer Relations, Microsoft Office Xp, Microsoft Office, Microsoft SQL Server, Microsoft Exchange, Microsoft Technologies, Windows 7, Windows Vista, Mac, Apple, Android, Project Planning, Electricians, Budgets, System Administration, Leadership, Human Resources

Education
University of Phoenix   2012 — 2013
Master of Business Administration (MBA), Project Management

New Horizons Computer Learning Center   2012 — 2012
CompTia certificates., Information Technology

TUI University   2008 — 2010
Bachelor of Business Administration (B.B.A.), Information Technology Management

Coastline Community College   2005 — 2006
Associate, Electro-Mechanical

Primary Leadership Development   2003 — 2003
NA

Closed Circuit TV Technician   2001 — 2002
NA, CCTV

First Line Leadership Development   2000 — 2000
NA, NA

Interior Communications Electrician   1991 — 1992
NA, NA

Experience
Black Knight Financial Services  August 2012 - Present
Enterprise Integration   August 2011 - August 2012
Ascension Health Information Services  August 2010 - August 2011
Convergys  October 2008 - August 2010
Comcast  July 2006 - October 2008

Education
University of Florida   2001 — 2006
Bachelor of Science, Computer Engineering

Experience
EverBank  June 2015 - Present
Enterprise Integration   May 2013 - August 2013
North Florida Council, BSA  May 2011 - August 2011

Skills
Project Management, SharePoint, Microsoft Office, SnagIt, Customer Service, Leadership, Photoshop, Marketing, Teamwork, Problem Solving, Event Planning, Yammer

Education
Florida State University   2010 — 2014
Bachelor of Science (BS), Marketing

Experience
Enterprise Integration   September 2013 - Present
Enterprise Integration   November 2012 - September 2013
Help! Computer Repair   October 2011 - November 2012
Earthbound Trading Company  October 2009 - November 2010
CBS Studios  May 2006 - July 2006

Skills
Photoshop, Adobe Creative Suite, Microsoft Excel, Windows, User Experience, Social Media, Flash, Microsoft Office, CompTIA A+ Certification, Mac OS X, Windows XP Pro, Windows Vista, Windows 7, OS X, Hardware, Time Management, Technical Support, Troubleshooting

Education
Flagler College   2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Psychology

Flagler College   2009 — 2011
Bachelor of Science, Psychology

Experience
OnX Enterprise Solutions, (Verizon)   2015 - Present
Enterprise Integration   March 2014 - May 2015
Florida Blue  November 2013 - May 2014
Enterprise Integration   January 2013 - August 2013
Enterprise Integration   September 2009 - January 2013
Nelnet  July 2008 - September 2009
Nelnet  July 2006 - July 2008

Skills
Active Directory, System Administration, Operating Systems, Symantec Backup, Microsoft Office, Data Center, Microsoft Exchange, VMware, VMware vSphere, Citrix XenDesktop, Hyper-V, Service Desk, Desktop Computers, Remote Desktop, CommVault, NetApp, McAfee Antivirus, CompTIA A+, ITIL Certified, Windows Server, Server Administration, Windows 7, Windows XP, Windows 8, Blackberry Enterprise..., Symantec Endpoint..., IIS

Education
ITT Technical Institute-Jacksonville   2002 — 2005
I still have not completed work on my AS, working on going back to finish., Network and System Administration/Administrator

Orange Park High, Orange Park FL   1997 — 2002
High School Diploma

Experience
Align Networks  August 2015 - Present
Align Networks  April 2013 - Present
Enterprise Integration   October 2012 - April 2013
Enterprise Integration   May 2011 - October 2012

Skills
Microsoft Office, Microsoft Excel, Social Media, Team Leadership, Windows, HTML, Citrix, Project Management, SQL, Change Management, Microsoft SQL Server, PowerPoint, ITIL, Agile Methodologies, C#, SSRS, Disaster Recovery, Leadership, Management, Integration

Education
University of North Florida   2009 — 2012
Information Systems, B.S. Application Development and Business Management, GPA 3.5

Manatee Community College   2007 — 2009
A.A, General Education

Experience
Kemper  July 2015 - Present
Enterprise Integration   May 2013 - October 2014
Enterprise Integration   February 2013 - May 2013
Alpine Access  January 2009 - February 2013
Beeline Inc   August 2007 - June 2008
AOL  June 1994 - August 2007

Skills
Counterterrorism, Information Security, PCI DSS, Computer Security, Security, Information Assurance, Network Security, Identity Management, Vulnerability Assessment, Security Audits, VPN, Active Directory, Program Management, Technical Support, Firewalls, Vulnerability Management, Information Security..., Business Continuity, Customer Support, Disaster Recovery, Troubleshooting, Unix, Enterprise Architecture, Network Administration, IT Management, Visio, Help Desk Support, VMware, Networking, Information Technology, Computer Hardware, Windows Server, ITIL v3 Foundations..., BMC Remedy, Software Installation, Hardware, Windows, DNS, TCP/IP, IT Operations, System Administration, Servers, Operating Systems, Cisco Technologies, Virtualization, Windows XP, Cross-functional Team..., Chainsaw, Software Documentation, Windows 7

Education
Northern Virginia Community College   1991 — 1993
AAS, Administration of Justice

Experience
RE/MAX WaterMarke  December 2014 - Present
WorldwideIT   March 2014 - June 2015
Enterprise Integration   May 2013 - April 2014
PHAD Inc.   May 2011 - May 2013
Meridian Technologies  February 2010 - May 2011
Coldwell Banker Devonshire  July 2008 - January 2010
Weichert Realtors 1st Coast   April 2003 - July 2008
Independent Consultant  October 2000 - April 2003
First Coast Systems  May 1998 - October 2000
Consolidated Laboratory Services/Consolidated Health Systems   December 1996 - May 1998

Skills
Sales, Business Relationship..., Sales Management, New Business Development, Selling, Account Management, Business Development, Sales Process, Solution Selling, Direct Sales, Sales Operations, Team Building, Leadership, Management, CRM, Marketing, Strategy, Training

Education
University of North Carolina at Chapel Hill   1992 — 1995
Bachelor of Arts, Public Relations & Marketing

Experience
Availity  July 2014 - Present
Enterprise Integration   July 2012 - July 2014
Web.com  June 2011 - July 2012
Columbia St. Mary's   June 2010 - February 2011
Suddath Companies   March 2007 - May 2010
The Suddath Companies  December 2002 - May 2010
Suddath Relocation Systems  2002 - May 2010

Skills
Employee Benefits, Payroll, Performance Management, Employee Relations, FMLA, Benefits Administration, Customer Service, Deferred Compensation, Coaching, HRIS, Strategic Planning, Recruiting, Human Resources, Team Building, PowerPoint, Training, Workers Compensation, ITIL Certified, Outlook, Policy, Employee Wellness, ADP Payroll, Open Enrollment, Onboarding, Applicant Tracking..., New Hire Orientations, Insurance, Personnel Management, HR Policies, COBRA, Benefits Negotiation, Taleo, System Administration, Job Fairs, Job Descriptions, College Recruiting, PeopleSoft, Interviews, Employee Engagement

Education
University of North Florida   2000 — 2008
BS, Psychology

Santa Fe Community College   1997 — 2000
Associate of Arts (A.A.), Psychology

Experience
PCM  2015 - 2015
Enterprise Integration   December 2013 - September 2014
Bank of America  August 2012 - October 2013
US Army  October 1992 - December 2003

Skills
Mortgage Lending, Information Technology, Team Leadership, Leadership Development, Loans, Banking, Credit, Mortgage Banking, Loan Origination, Credit Analysis, FHA, Refinance, Residential Mortgages, Retail Banking, Consumer Lending, Commercial Banking, Credit Risk, Portfolio Management, Commercial Lending

Education
Everest University-Jacksonville   2005 — 2007
Associate of Science (A.S.), Computer Science

Experience
EIS  May 2014 - Present
Nolan Transportation Group  May 2013 - May 2014
Robert Half Technology  September 2012 - October 2012
Enterprise Integration   July 2011 - June 2012
Rocking R International, Inc.   2007 - 2009
Cobb County Public School System   2001 - 2002

Skills
Windows, Computer Hardware, Troubleshooting, Windows 7, System Administration, Network Administration, Networking, Linux, Microsoft Office, Customer Service, Network Security, Security, Computer Security, XP, Windows Server, Help Desk Support, Windows XP, Operating Systems

Education
Chattahoochee Technical College
Associate's degree, Computer Information Systems Networking Specialist

Experience
Zen Spirit Art   July 2013 - Present
Wild Hair Full Service Hair Salon   August 1979 - Present
Kelly Services  January 2012 - March 2012
Enterprise Integration   May 2006 - October 2011
CSX Technology  2006 - 2011
Jacksonville Chrysler Jeep Dodge  April 2005 - August 2005
Bennett's Business Systems  July 2001 - March 2005

Skills
MCSE, A+ Certified, Excel, Cost Analysis, Sales, Customer Service, Help Desk Support, Document Management, Microsoft Office, Communication Skills, Troubleshooting, Purchasing, Inventory Management, Print Management, Printer Support, End User Training, Printers, Microsoft Certified..., Microsoft Excel, Microsoft Exchange, Networking, Software Installation

Education
Florida State University   2000 — 2000
MCSE, Microsoft Systems

Jacksonville University of Barbering and Hair Design   1978 — 1979
Barber, Barbering/Barber

Booker T Washington   1970 — 1974
HS Diploma, General

Experience
Lewis & Raulerson   August 2014 - Present
Visionary Integration Professionals (VIP)   September 2011 - August 2014
Visionary Integration Professionals (VIP)   November 2010 - September 2011
Visionary Integration Professionals (VIP)   November 2009 - November 2010
Enterprise Integration   September 2009 - November 2009
ECG (Engineers' Consulting Group)   October 2006 - September 2009
Insight Global  June 2006 - September 2006
Satilla Regional Medical Center  January 2005 - May 2006
King America Finishing   April 2004 - December 2004

Skills
Apple Certified..., Mac OS X, VMware ESX, RedHat, Apple Software, Mac OS X Server, Cisco Security, Cisco IOS, Solaris 8/9/10, Windows Server, Microsoft Exchange, SNMP, Network Administration, Network Security, Enterprise Network..., Network Architecture, Wireless Networking, Networking, Troubleshooting, Red Hat Linux, Windows, Security, Firewalls, DHCP, Routers, Switches, Unix, Network Design

Education
Georgia Southern University   2000 — 2004
Bachelor of Science, Information Technology

Coastal College of Georgia   1997 — 1999

Brantley County High School   1994 — 1997
College Preporatory

Experience
Enterprise Integration   September 2007 - Present
Brooks Health & Fitness   December 2005 - September 2007
Brooks Rehabilitation  2004 - 2006

Skills
Social Media, Public Relations, Marketing, Event Planning, Sales, Strategic Planning, Project Management, Marketing Strategy, Customer Service, Microsoft Office, Networking, Social Media Marketing, Troubleshooting, Public Speaking, Social Networking, PowerPoint, Online Advertising

Education
University of Florida   2000 — 2004
Bachelor of Science (B.S.), Public Relations

Experience
Crowley Maritime  January 2015 - Present
Triangle Solutions, Inc.   February 2014 - Present
Allstate Benefits  February 2013 - February 2014
Enterprise Integration   December 2011 - February 2013
Medical Development International  May 2010 - June 2011
Reassure Technologies International (an MDI subsidiary)   July 2009 - May 2010
SOAR Consulting  January 2006 - July 2009
US Navy  January 1996 - August 2005

Skills
Strategic Planning, Leadership Development, Customer Relations, Information Technology, Client Services, Profit & Loss Management, Executive Management, Cross-functional Team..., Operations Management, Leadership, Customer Service, Account Management, Team Building, Risk Management, Management, Strategy, Project Management, Program Management, Consulting, Process Improvement

Education
Villanova University
Bachelor of Arts (BA)

Gettysburg College

Experience
Enterprise Integration   May 2004 - Present
NiSource  June 1999 - May 2004

Education
Franklin University   1990 — 1995
Bachelor of Science, Mechanical Engineering

Experience
Rummies & Yummies, LLC.   July 2013 - Present
Florida Blue  2013 - 2014
Enterprise Integration   September 2011 - April 2013
JPMorgan Chase  August 2011 - August 2011
New Horizons Computer Learning Centers  March 2011 - April 2011
TrainingFolks  2010 - 2011
CIT  2005 - 2010
JPMorgan Chase  2003 - 2005
The Great Indoors  2001 - 2003
The Great Indoors  2000 - 2000

Skills
Training, Workshop Facilitation, Technical Writing, Needs Analysis, Team Building, Change Management, Leadership Development, Customer Service, Coaching, Project Management, Process Improvement, Performance Management, Organizational..., Strategic Planning, Employee Relations, Team Leadership, Instructional Design, Sales, Microsoft Office, Management, Leadership, Business Process..., Training Facilitation, Store Management, Operations Management, Curriculum Design, System Implementations, Learning Management..., Project Planning, HR Policies, Civil Treatment, Technical Training, Technical Documentation, New Hire Orientations, New Hire Training, New Hire Programs, Mentoring, Marketing Communications, Brainshark, Training Delivery, Staff Development, Customer Satisfaction, Human Resources

Education
American InterContinental University   2003 — 2004
M. Ed., Instructional Design

Florida State University   1993 — 1996
BS, History / International Affairs

Experience
American Red Cross  May 2013 - Present
American Red Cross - North Florida Region   May 2005 - May 2013
Enterprise Integration   2003 - 2005
The Haskell Company  2001 - 2003
CSX Corporation  1998 - 2001
Barnett Bank  1987 - 1998

Skills
Organizational..., Strategic Planning, Employee Relations, Change Management, Performance Management, Team Building, Human Resources, Process Improvement, Talent Management, Public Speaking, Training, Fundraising, Management, Leadership Development, Leadership, Program Management, Personnel Management, Employee Training, Business Strategy, Event Management, Nonprofits, Executive Management, Employee Engagement, Community Outreach, Strategy, Coaching, Executive Coaching, Volunteer Management, Succession Planning, Management Consulting, Time Management, Contract Negotiation, Government, Workshop Facilitation, Organizational..., Public Relations, Budgets, Operations Management, Disaster Recovery, Business Planning, Onboarding, Talent Acquisition, Mergers & Acquisitions, Business Development, Staff Development, Team Leadership, Conflict Resolution, Project Management, Recruiting, Project Planning

Education
State University of New York College at Geneseo   1970 — 1974
BS

Bowling Green State University
MA

Experience
SeeDoIT   August 2012 - Present
Saint Leo University  October 2010 - March 2012
Enterprise Integration   December 2010 - March 2011
HP  January 2008 - November 2009

Skills
Windows, Disaster Recovery, Computer Hardware, System Administration, Security, Network Engineering, Network Security, Network Administration, Network Design, IT Operations, ATM, Frame Relay, Cisco IOS, ATM networks, Cisco Technologies, Networking, Troubleshooting, Windows 7, Firewalls, Computer Security, Operating Systems, Data Center, VPN, Information Technology, Windows XP, Servers, Active Directory, Switches

Education
Saint Leo University   2010 — 2011
B.A., Psychology

South Cobb

Experience
Advanced Disposal  June 2015 - Present
Enterprise Integration   January 2015 - May 2015
TEKSystems - on site at Bank of America   May 2014 - October 2014
Deutsche Bank  October 2011 - February 2014
Deutsche Bank  December 2010 - October 2011
Deutsche Bank  October 2009 - December 2010
Bank of America  November 2006 - April 2009
Bank of America  July 2005 - October 2006
Coldwater Creek, Inc  2002 - 2004

Skills
Vendor Management, Project Coordination, SDLC, Customer Engagement, Business Analysis, Telecommunication..., ITIL, Release Management, Six Sigma, Project Management, Governance, Infrastructure, Project Delivery, Software Project..., PMO, Project Portfolio..., Business Process..., Requirements Analysis, Program Management, Stakeholder Management, Requirements Gathering, PMP, Visio, Process Improvement, Business Requirements, Offshoring, SharePoint, System Deployment, Team Management, Testing, Management, Servers, IT Strategy, IT Management, IT Service Management, Disaster Recovery, Service Delivery, Enterprise Software, Resource Management, Enterprise Architecture, Outsourcing, Integration, Business Process, IT Operations, Agile Project Management, Change Management, Information Technology, Software Documentation, Business Continuity, Business Intelligence

Education
University of Central Oklahoma - College of Business Administration   1993 — 1995

Loyola University New Orleans   1989 — 1992

Experience
Vizergy Digital Travel Marketing  July 2014 - Present
Enterprise Integration   December 2011 - August 2014
Enterprise Integration   September 2010 - December 2011
Enterprise Integration   August 2009 - September 2010
Harden & Associates  January 2008 - August 2009
The Arthur Wilbur Company   2007 - 2007
United States Navy  2000 - 2006
Spinnaker Resorts  1997 - 2000

Skills
Business Development, Team Leadership, Business Strategy, Strategic Planning, Process Improvement, Management, Project Management, Training, Sales, Customer Service, Leadership, Analysis, Microsoft Office, Operations Management, Microsoft Excel, Silverpop, Time Management, Risk Management, Change Management, Team Building, Marketing, Strategy, Marketing Strategy

Education
University of Florida - Warrington College of Business Administration   2008 — 2009
MBA, Business

University of North Florida - College of Business Administration   2006 — 2007
BBA, Marketing

Lithia Springs High School

University of North Florida CE

Experience
MetLife  March 2014 - Present
Deutsche Bank  December 2013 - March 2014
Deutsche Bank  August 2011 - March 2014
Enterprise Integration   December 2009 - August 2011
Enterprise Integration   April 2008 - December 2009

Skills
Citrix, Disaster Recovery, Active Directory, ITIL, Vendor Management, Windows 7, Data Center, IT Management, IT Operations, IT Service Management, Incident Management, Management, Networking, System Administration, Troubleshooting, VMware, Virtualization, Windows Server, Process Improvement, Information Technology, Integration, IT Strategy, Business Analysis, Project Management, Servers, Security

Education
American Military University   2011 — 2015
In Progress, Business Administration

Experience
SALTech Charter High School - DCPS   April 2014 - Present
Enterprise Integration   March 2008 - July 2013
Enterprise Integration   March 2008 - July 2013
MPS Group  November 1998 - March 2008

Skills
Microsoft Office, Information Security, Active Directory, Disaster Recovery, VMware, Windows Server, Networking, Security, SQL, DNS, Troubleshooting

Education
Nova Southeastern University   1993 — 1995
Master of Business Administration (MBA), Business Administration and Management, General

Bethune-Cookman University

MBA - Nova Southeastern University BS - Bethune Cookman University

Experience
Enterprise Integration   April 2012 - Present
Global Axcess   July 2011 - April 2012
Xorail  June 2008 - October 2009
Craig/is   2008 - 2009

Skills
Troubleshooting, Active Directory, SCCM, Computer Hardware, Hardware, Windows 7, Servers, Operating Systems, Windows, Virtualization, Laptops, Data Center

Education
Jacksonville University   2006 — 2008
BA, Business Management

Experience
iVenture  November 2013 - Present
Residential PC   July 2010 - Present
Computer Point  January 2013 - March 2013
-  March 2011 - May 2012
Enterprise Integration   August 2010 - May 2012
ICS Merrill  August 2006 - August 2010
Hollywood Video  2004 - 2005

Skills
Windows 8.1, Troubleshooting, Windows Server, Customer Service, Technical Support, Windows, Hardware, System Administration, Training, Databases, Management, Computer Hardware, Active Directory, Team Building, A+ Certified, Microsoft Office, PowerPoint, Operating Systems, Microsoft Certified..., Word, Excel, Problem Solving, Business Management, Customer Relations, Retail, Inventory Management, Administration, Photoshop, Analysis, FTP, Interviewing, Quality Assurance, Testing, Desktop Administration, Desktop System Engineer, Sonicwall, MCDST, A+ Certified..., Interviews

Education
Pensacola Junior College   1999 — 2001
Graphic Design, Psychology

Experience
PGA TOUR  June 2013 - Present
Enterprise Integration   December 2012 - June 2013
Enterprise Integration   March 2012 - December 2012
Dow Corning  May 2010 - January 2012
Greif Brothers Inc.   November 2007 - May 2010

Skills
Windows Server, Active Directory, Troubleshooting, Technical Support, Networking, Citrix, XP, Microsoft Exchange, Hardware, VPN, Software Documentation, Information Technology, Windows 7, Security, Application Support, Outlook, Help Desk Support, Software Installation, IT Service Management, Windows, Office 365, Web Design, Remote User Support, Windows Deployment, Video Conferencing, Web Conferences, Computer Diagnostics, Professional Services, Microsoft Office, Mobile Devices, Android, iOS, HTML, JavaScript, Lotus Notes, Windows Mobile, Project Management, Windows XP, Servers, VMware, TCP/IP, System Administration, Remote Desktop

Education
Davenport University   2007 — 2010
BAS, Network Security

Davenport University   2007 — 2008
Associate's degree, Network Security

Experience
Hewlett-Packard  May 2015 - Present
Deutsche Bank  March 2013 - May 2015
Lender Processing Services, Inc.   February 2012 - March 2013
FPIC Insurance Group, Inc.   February 2011 - February 2012
Enterprise Integration   February 2009 - February 2011
Bank of America  June 1999 - November 2008

Skills
Servers, System Administration, Virtualization, Microsoft Certified..., Cisco Technologies, Technical Support, Data Center, Windows 7, Network Administration, Help Desk Support, Windows Server, Server Architecture, TCP/IP, ITIL, Active Directory, Cisco IOS, Powershell, Group Policy, VMware ESX, NetApp Filers, EMC Storage, SIEM, Desktop Administration, NTFS

Education
Florida State College at Jacksonville   1998 — 2000
Associate of Arts (A.A.), Management Information Systems, General

Experience
Enterprise Integration   March 2013 - Present
Personal Computer Consulting   January 2008 - Present
Papa Johns  December 2009 - August 2011
US Navy  July 2000 - July 2008

Skills
Troubleshooting, Computer Hardware, Windows 7, Military, Security Clearance, Military Experience, Microsoft Office, XP, Customer Service, Software Installation, Computer Repair, Microsoft Word, PowerPoint, Microsoft Excel, Team Leadership, Windows, Software Documentation, Help Desk Support, A+ Certified, Windows Server, Computer Maintenance, Wireless Networking, Network Security, Printers, Network Administration, Active Directory, Electronics Repair, Cabling, Switches, Security, Windows XP Pro, Maintenance & Repair, Routers, Antivirus, Hardware Installation, Windows Vista, LAN-WAN, System Administration, Networking, Technical Support, Laptops, Cisco Routers, Hardware, VMware, DNS, Windows XP, VPN

Education
ITT Technical Institute-Jacksonville   2011 — 2013
Bachelor's degree, Information Systems and Cybersecurity

ITT Technical Institute   2009 — 2011
Associate of Science, Computer Network Systems

Experience
Enterprise Integration   February 2013 - Present
Comcast  February 2010 - February 2013
Comcast  December 2006 - February 2010
Comcast  November 2005 - December 2006

Skills
Computer Hardware, Windows, iPhone, Top-notch Customer..., Analytic Problem Solving, Communicative Skills, iPad, IP, VoIP, Customer Service, Windows 7

Education
Florida State College at Jacksonville   2014 — 2015
Technical Certificate, Computer Forensics Technician

Florida State College at Jacksonville   2012 — 2014
Associate of Science (A.S.), Networking Services Technology

Florida State College at Jacksonville   2013 — 2013
Technical Certificate, Information Technology Technician - Desktop Support