Experience
Tower International  August 2015 - Present
Auto Fix   March 2013 - Present
Clean Rides By Russ   May 2011 - Present
Lincoln Electric  February 2015 - August 2015
Firestone Complete Auto Care   November 2014 - February 2015
Foster Chevrolet   August 2012 - March 2013
Hiser's Automotive Performance   May 1996 - March 2013
Mathews Ford Sandusky   May 2011 - August 2012
A&H Mechanical and Alignment   December 2008 - March 2009
Berry Plastics  December 2007 - August 2008

Skills
Sales, Customer Service, Personnel Supervision, Social Media, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft SQL Server, Windows Server, Windows 7, Cisco Routers, Cisco Security, Cisco Wireless, iPhone, Mathematics, Automotive, Automotive Repair, Mechanics, Diesel Engine, Small Engines, Equipment Maintenance, Mechanical Aptitude, Equipment Repair, Hydraulics, Pneumatics, Quality Assurance, Lifting Equipment, Heavy Lifting, Equipment Installation, Metal Fabrication, Blueprint Reading, MIG welding, TIG Welding, Arc Welding, Oxy-acetylene, Weld, Automotive Detailing, Welding, SPC, Supplier Quality, Vehicles, Maintenance & Repair, Automobile, Machine Tools, Motors, Automotive Engineering, Racing, Heavy Equipment, Injection Molding, Parts

Education
Bowling Green State University   2009 — 2011
Associate of Science (A.S.), Computer Systems Networking and Telecommunications

Gahanna Lincoln High School   1980 — 1984
High School Diploma, Mathematics and History

Experience
Capital One  March 2015 - Present
TEXAS RECYCLERS ASSOCIATION   January 2011 - Present
FIRESTONE COMPLETE AUTO CARE   October 2011 - October 2012

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Photoshop, Research, Social Media, Public Speaking, Teamwork, Time Management, Fundraising, Community Outreach, Event Planning, Event Management

Education
Lamar University   2013 — 2015
Master of Public Administration (MPA), Non-Profit/Public/Organizational Management

Lamar University   2010 — 2013
Bachelor of Science (B.S.), Business/Corporate Communications

Experience
Firestone Complete Auto Care   June 2015 - Present
Saint James Christian Academy   August 2014 - May 2015
Saint James Christian Academy   August 2013 - June 2014
iCare Magazine   May 2013 - August 2013
University of North Carolina at Chapel Hill  August 2011 - May 2013
Century 21  September 2008 - December 2009
Las Americas Envios   December 2007 - March 2008

Skills
Corporate Finance, Macroeconomics, Microeconomics, Financial Analysis, Report Writing Skills, Bilingual-English/Spanis..., Customer Service, Education, Research, History, Microsoft Excel, Spanish, PowerPoint, Public Speaking, Teaching, Microsoft Office, Fundraising, Editing, Nonprofits

Education
University of North Carolina at Chapel Hill   2014 — 2016
Master of Public Administration (M.P.A.)

University of North Carolina at Chapel Hill   2011 — 2013
Bachelor of Arts (B.A.), Economics, 3.01 out of 4.00

Florida Atlantic University   2010 — 2011
Business/Managerial Economics

Indian River Community College   2008 — 2010
Associate of Arts (A.A.), Economics

Experience
Firestone Complete Auto Care   June 2011 - Present
Milford Body Therapy   December 2003 - Present
Subway  February 2005 - May 2011

Skills
Customer Oriented, Schedules, Microsoft Office, Communication, Creative Problem Solving, Close Attention to..., Customer Satisfaction

Education
Branford Hall Career Institute-Branford Campus   2012 — 2013
Certification, Massage Therapy/Therapeutic Massage

Southern Connecticut State University   2006 — 2011
Bachelor of Science (B.S.), Interpersonal Relationships Skills and Communication

Experience
Self-Employed  February 2010 - April 2014
Chicago Transit Authority  January 2007 - February 2010
Doc Able's Auto Clinic & Tire Co.   June 2005 - July 2006
Firestone Complete Auto Care   April 1999 - June 2005

Skills
Customer Retention, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Sales Management, Management, English, Outlook, Budgets, Strategic Planning, Team Building, Automotive, Priority Setting, Diagnostic Equipment, Think Analytically, Honest and Hard Working, Work Independently, Technical Communication, Research

Education
Southern Illinois University, Carbondale   2013 — 2014
Bachelor\'s Degree, Automotive Technology

Northeastern Illinois University   2012 — 2013

Lincoln College of Technology-Melrose Park   2000 — 2001
Diploma, Automotive and Diesel Technology

Experience
Beepi  August 2015 - Present
RDO Integrated Controls  January 2015 - June 2015
QEK  October 2011 - November 2014
Tire Guys Goodyear   May 2011 - August 2011
Certified Tire Goodyear   May 2010 - May 2011
Tire Guys Goodyear   May 2009 - May 2010
Firestone Complete Auto Care   February 2006 - May 2009
Diamond Bar Automotive   May 2005 - February 2006
Townsend Honda   December 2004 - May 2005
Firestone Tire & Service Center   June 2004 - December 2004

Skills
Automotive, Customer Service, Business Service..., Small Engine Repair, Personnel Management, Accounting, Air Brakes, Computers

Education
Wyotech-Laramie   2003 — 2004
Associate's degree, Automotive Technology with Management

DeVry University   2007 — 2011
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management

Experience
Firestone Complete Auto Care   August 2009 - Present
Auto Tech Plaza   January 2006 - August 2006
Sam's Club  2005 - 2006

Skills
Computer Hardware, Networking, Automotive, Vehicles, Information Technology, Desktop Computers, Microsoft Office, Wireless Networking, Microsoft Technologies, Customer Satisfaction, Continuous Improvement, Team Leadership, Root Cause Analysis, Customer Service, Inventory Management, Six Sigma, Lean Manufacturing, Training, Microsoft Excel, Maintenance & Repair, Troubleshooting, Leadership, Security, Management, Inventory Control, Software Documentation, Process Improvement, PowerPoint, Automotive Repair, Automobile, Customer Retention, Sales Management, Retail, Parts, Team Building, Time Management, Coaching, Strategic Planning, Public Speaking, Research

Education
Colorado Technical University   2014 — 2016
Bachelor's degree, Information Technology, Business Management, 3.85 GPA

Colorado Technical University   2014 — 2015
Associate's Degree, General Studies, Information Technology concentration, 3.85 GPA

Pikes Peak Community College   2003 — 2006
Associate of Arts and Sciences (AAS), Automotive Engineering Technology/Technician, 3.8 GPA

Experience
Core-Mark International  February 2014 - Present
Kalil bottling  April 2012 - February 2014
Firestone Complete Auto Care   June 2009 - April 2012
Us food service  July 2007 - October 2008
Kalil Bottling  July 2005 - July 2007
Peterson Transportation   January 2005 - July 2005

Skills
Supply Chain, Logistics, Warehousing, Microsoft Office, Customer Service, Transportation, CDL Class A, Strategic Planning, Inventory Management, Trucking, Food, DOT regulations, Customer Satisfaction, Automotive, Inventory Control

Education
Arizona Automotive Institute   2008 — 2009
Diplome, Automotive Repair

American Institute of Technology   2001 — 2001
Diploma, truck driving

Experience
Patterson-UTI Drilling Company LLC  2014 - Present
EOG Resources  2012 - 2014
Firestone Complete Auto Care   2010 - 2012
Nabors Industries  2007 - 2010
Union Drilling, Inc  2005 - 2007

Skills
Oilfield, Oil & Gas, Petroleum, Gas, Onshore, Energy, Upstream, Drilling, Energy Industry, Natural Gas, Pipelines, Completion, Offshore Drilling, Oil, Pumps, Rig, Supervisory Skills, Well Control

Education
ATI Career Training Center-Dallas   2009 — 2011
Automotive Technology, Automotive Engineering Technology/Technician

Mansfield High School   2000 — 2004
High School Diploma

Experience
Firestone Complete Auto Care   July 2014 - Present
O'Reilly Auto Parts  June 2013 - April 2014
Eastside Paintball   September 2011 - January 2012
RGIS  May 2011 - September 2011
WinCo Foods  October 2010 - June 2011
Safeway  September 2007 - December 2007
Joe's Sporting goods  April 2007 - August 2007
HERZOG-MEIER DEALERSHIPS   September 2006 - January 2007

Skills
Microsoft Office, Customer Service, Cashiering, Telephone Skills, Calculator, Automotive, Gas Stations, Convenience Stores, Supermarkets, Grocery, Retail, Customer Satisfaction, Teamwork, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Windows 7, Retail Sales, Loss Prevention, Outlook, Cash Register, Planograms, Automotive Repair, Shrinkage, Windows, Food, Phone Etiquette, Cash Handling Experience

Education
Lake Washington Technical College   2012 — 2014
Associate's degree, Automobile/Automotive Mechanics Technology/Technician

Timberlake Job Corps   2007 — 2008
GED, GED

HM Jackson High School   1999 — 2003
9-12

Experience
Firestone Complete Auto Care   February 2014 - Present
Pondcrafters, Llc   July 2011 - February 2014

Skills
Time Management, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Facebook, Sales, Customer Service

Education
California Baptist University   2009 — 2013
Bachelor of Science (B.S.), Business Administration, Management concentration with a minor in Marketing

Damascus Christian High School   2005 — 2009

Experience
Comprehensive Wealth Strategies   April 2015 - Present
Adams Outdoor Advertising  April 2012 - April 2015
Firestone Complete Auto Care   May 2011 - April 2012
Kutztown University Intramural Program   August 2008 - May 2011
Small Business Development Center  August 2010 - December 2010
Pocono Valley Resort   May 2008 - August 2010

Skills
Marketing, Customer Service, Sales, Advertising, Market Planning, Market Research, Cold Calling, Management, CRM, Marketing Strategy, Sales Management, Marketing Research, Marketing Communications, Sales Process, Sales Presentations, Salesforce.com, Advertising Sales, Lead Generation, Inventory Management, Content Writing, Web Content Management, Website Development

Education
Kutztown University of Pennsylvania   2007 — 2011
Bachelor's Degree, Marketing, Economics

Pleasant Valley High School   2003 — 2007

Experience
Ferrari Auto Gallery   December 2012 - July 2014
Pacific Audi  September 2012 - March 2013
Desert European Motorcars, Ltd.   November 2011 - March 2012
Ferrari Beverly Hills   April 2009 - August 2011
Firestone Complete Auto Care   November 2008 - April 2009

Skills
Automotive, Vehicles, Automotive Repair, Automobile, Troubleshooting, Microsoft Office, Suspension, Customer Service, Microsoft Excel, Brake, Electronics, Powertrain, Engineering, Windows, Automotive Electronics, Automotive Engineering, ASE Certified, Chassis, Dealers, Warranty, Racing, Tires, Automotive Aftermarket

Education
Wyotech-Long Beach   2007 — 2008
Diploma, Automotive Engineering Technology/Technician

Kennesaw State University - Michael J. Coles College of Business   2004 — 2006
Have not finished, Business Administration, Management and Operations

Appalachian Technical College   1999 — 2001
Diploma, Drafting

Experience
Firestone Complete Auto Care   February 2012 - Present
Firestone  August 2008 - August 2011
Dominoes Pizza  March 2008 - November 2008
Cassidy Tire & Service   August 2007 - March 2008
Jiffy Lube  July 2006 - August 2007
Davis Theatre   April 2006 - September 2006
Petco Animal Supplies  March 2004 - August 2005
Neighborhood Boys & Girls Club   January 2000 - January 2001

Skills
A4 Steering & Suspension, A5 Brakes, Automotive, Tires, Brake, Automotive Repair, Computer Hardware, Automotive Aftermarket, Continuous Improvement, Hardware, Motors, Technical Support, Windows, Operating Systems, HVAC, Maintenance, Software Installation, ASE Certified, Computer Maintenance, Suspension, Vehicle Maintenance, Motorsports, Programming, Linux, Ubuntu, Android, Routers, Software, Testing, Troubleshooting, HTML, Java, Maintenance & Repair

Education
Forte Knowledge   2014 — 2015
Certificate, Basic Java

Universal Technical Institute (UTI)   2006 — 2007
Diploma, Automotive Technology

DeVry University   2004 — 2005
Computer Engineering Technology

St. Benedict Grammar School   1990 — 2000
Diploma, General Study

Experience
Firestone Complete Auto Care   July 2013 - Present
Firestone Complete Auto Care   August 2012 - Present
Firestone Complete Auto Care   May 2011 - August 2012
National Tire And Battery  November 2010 - May 2011

Skills
Web Design, Automotive Repair, Computer Repair, Microsoft Word, Oracle SQL

Education
Front Range Community College   2011 — 2013
Web Development Certificate, Web Development, Database Management, Freshman

Experience
Keyence  September 2014 - Present
St. Charles Toyota  December 2012 - September 2014
St. Charles Toyota  April 2011 - September 2014
Firestone Complete Auto Care   March 2010 - April 2011
Bartels Auto Clinic   July 2006 - March 2010
Lakes Region VW Audi   June 2005 - June 2006

Skills
Microsoft Word, Microsoft Office, Inventory Management, Negotiation, Microsoft Excel, Process Scheduler, PowerPoint, Team Leadership, Sales, Customer Service, Automobile, Automotive, Mechanics, Customer Satisfaction, Telephone Skills, Academic Writing, Technical Writing

Education
DeVry University-Illinois   2010 — 2014
Bachelor's Degree, Technical Management

Universal Technical Institute of Illinois Inc   2003 — 2005
Certificate, Automobile/Automotive Mechanics Technology/Technician

Experience
Logisoft Computer Products, LLC   March 2008 - Present
LOGISOFT COMPUTER PRODUCTS, LLC   March 2008 - Present
FIRESTONE COMPLETE AUTO CARE   November 2007 - March 2008
Premier Packaging  January 2006 - November 2007
Raymour & Flanigan  April 2004 - January 2006
Circuit City  January 1999 - April 2003

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML

Education
Finger Lakes Community College   1998 — 2003
Associate of Arts (AA), History

Graduated Fairport High SchoolFinger Lakes Community College
AA Degree, History/Political Science

St John Fisher College
History/Political science

St. John Fisher College

Experience
Currently a Free agent.Available .   June 2015 - Present
Firestone complete auto care   November 2008 - August 2013

Skills
Customer Service, Management, Customer Satisfaction, Team Building, Customer Retention, Automotive, Account Management, Automotive Aftermarket, Inventory Management, Profit, Sales Management, Sales Process, Vehicles

Education
Lincoln College of Technology-Melrose Park   1988 — 1989
Automotive/Diesel technology & repair

Experience
Genuine Parts Company  July 2015 - Present
Firestone Complete Auto Care   November 2009 - July 2015
Firestone Complete Auto Care   September 2008 - November 2009
Wal-Mart Supercenters   May 2005 - September 2008

Skills
Retail, Coaching, Inventory Management, Customer Satisfaction, Outlook, Customer Relations, Mentoring, PowerPoint, Problem Solving, Word, Excel, Customer Service, Microsoft Office, Employee Relations, Microsoft Excel, Microsoft Word, Human Resources, Recruiting, Hiring Employees, Supervisory Experience, Sales Management, Retail Sales, Team Building, System Administration, Change Management, Research, Process Scheduler, Payroll, Teamwork, Team Leadership, Sales, Performance Management, Time Management, Training, Account Management, Strategic Planning, Public Speaking, Forecasting, Data Entry, Event Planning, Business Planning, Merchandising, Marketing Strategy, New Business Development, Income Statement, Contract Negotiation, Profit, Customer Retention, Operations Management, Advertising

Education
Shorter University   2011 — 2012
Master of Business Administration (MBA), Human Resources

Georgia Southern University   2001 — 2005
Bachelor of Business Administration, Business Management

Georgia Southern University - College of Business Administration   2001 — 2005
BBA, Business Management

Experience
URS Corporation, An AECOM Company  2015 - Present
URS Corporation  December 2008 - July 2015
Malones Automotive   October 2007 - March 2008
American Honda Motor Co. Inc  June 2007 - August 2007
Firestone Complete Auto Care   June 2006 - June 2007
Sodexho Campus Services  January 2004 - May 2006

Skills
Public Relations, Marketing, Marketing Strategy, Training, Market Research, Advertising, Budgets, Sales, Marketing Management, Community Outreach, Teamwork, Event Planning, Leadership, Nonprofits, Social Networking, Public Speaking, Customer Service, Management

Education
Curry College   2015 — 2017
Master of Business Administration (M.B.A.)

Clark Atlanta University   2003 — 2007
Bachelor's Degree, Business, Management, Marketing, and Related Support Services

Experience
Avis Budget Group EMEA  May 2013 - Present
Firestone Complete Auto Care   May 2012 - April 2013
Einstein Bagels  May 2011 - May 2012
Hampton Inn  October 2010 - April 2011
O'Reilly Auto Parts  July 2009 - October 2010
Memorial Hospital  March 2007 - September 2007

Skills
Communication, Organization, Customer Service, Typing, Phlebotomy, Documentation, Listener, Following Directions, Responsible, Dependable Team Player, Enjoy A Challenge, Fast Learner

Education
Colorado Technical University   2008 — 2010
N/A, Surgical Technolgy

Intellitec Medical Institute   2004 — 2006
Associate of occupational sciences, Medical assistant

Experience
Western Region COO Bridgestone Bandag   December 2011 - Present
Firestone Complete Auto Care   July 2009 - January 2012
Holiday RV   2004 - 2009
Mt. Princeton Hot Springs Resort   2003 - 2004

Skills
Commercial Insurance, Insurance, Sales Management, Store Management, Mechanical, Automotive, Office Management

Education
Colorado State University-Pueblo   1999 — 2003
Bacholer, Community/Commercial Recreation

Experience
Lowe's Home Improvement  September 2013 - Present
Firestone Complete Auto Care   November 2011 - May 2012
Desert Auto Plaza   October 2010 - April 2011

Skills
Cashiering, Data Entry, Customer Satisfaction, 10 Key, Customer Service, Automotive, Sales

Education
Kaplan College-Riverside   2013 — 2014
Medical Insurance Specialist/Medical Biller

Experience
Professional Profile   January 1990 - Present
Boy Scouts of America  2008 - Present
Tile Collection  December 2013 - Present
Croskrey Construction, Conservation Renovation, and Corinthian Construction   December 2012 - December 2013
Charlotte Works  March 2013 - May 2013
AAA Carolinas  March 2010 - June 2012
Firestone Complete Auto Care   April 2006 - March 2010
Perry's Gold Mine   November 2004 - April 2006
CarMax  April 2003 - November 2004
Accentra, Inc   January 2000 - August 2003

Skills
Operations Management, Inventory Management, Facilities Management, Recruiting, Team Building, Sales Management, Conflict Resolution, Critical Thinking, Problem Solving, Business Development, Customer Service, Loss Prevention, Merchandising, Team Management, Sales Process, Sales Presentations, Organization, Time Management, P&L Responsibility, Payroll, Inventory Control, Staff Development, Mentoring, Teaching, Employee Training, Training

Education
Georgia State University   1989 — 1993
Bachelor of Business Administration (BBA), Finance, 3.0

Experience
Firestone Complete Auto Care   August 2012 - Present
Firestone Complete Auto Care   November 1997 - August 2012
McCafferty Auto Group  September 1996 - November 1997
Pro-Tec   August 1993 - September 1996

Skills
Profitability..., Time Management, Team Leadership, Process Implementation, Team Building, Business Planning, Sales Management, Customer Service, Budgets, Recruiting, Coaching, Leadership Development, Strategic Planning, Customer Satisfaction, Retail, Automotive Aftermarket, Income Statement, Negotiation, Performance Management, Marketing, Profit, Tires, Management, Inventory Management, Account Management, Customer Retention, Automotive, Process Improvement, Marketing Strategy, Sales, Sales Operations, Operations Management, Forecasting, Leadership, CO-PA, B2B, Purchasing, Sales Process, Vehicles, New Business Development, Automobile, Cross-functional Team..., Key Account Management, Parts, Dealer Management, Dealers, P&L Management, Continuous Improvement, Competitive Analysis, Selling

Education
Drexel University   1988 — 1992
Civil & Architectural Engineering

Experience
Chrysler  September 2012 - Present
Firestone Complete Auto Care   December 2011 - August 2012
Honeywell  April 2005 - November 2009
United States Marine Corps  April 2000 - March 2005
United States Marine Corps  March 1998 - March 2005

Skills
Leadership Development, Leadership, Training, Security Clearance, Human Resources, Navy, Team Leadership, Manufacturing, Inventory Management, Team Building, Microsoft Office, Customer Service, Microsoft Excel, Performance Management, Team Management, Management, Customer Satisfaction, Employee Relations, Sales, Time Management, Teamwork, PowerPoint, Coaching, Recruiting, Outlook, Organizational..., Public Speaking, Applicant Tracking..., Talent Acquisition, Social Networking, Marketing

Education
The University of Toledo   2010 — 2012
BS, Business Management

Embry-Riddle Aeronautical University   2004 — 2005
Bachelors of Science, Management

Experience
Firestone Complete Auto Care   January 2013 - Present
Firestone Complete Auto Care   June 2006 - December 2012
MERRICK CHEMISTS   September 2004 - May 2006
Best Buy  January 2000 - January 2002

Skills
Customer Service, Sales, Time Management, Project Management, Team Management, Accounts Payable, Invoicing, Profit, Customer Satisfaction, Shipping, Team Building, Process Improvement, Operations Management, Inventory Management

Education
Bridgewater State College   2009 — 2012
Bachelor of Science, Finance, Graduated Cum Laude

Attended Hofstra University   2000 — 2005
BS, Finance

Experience
Stamps.com  September 2015 - Present
Newegg  September 2014 - September 2015
Firestone Complete Auto Care   2013 - 2013
THINK Together  November 2010 - June 2011

Skills
Leadership, Public Speaking, Microsoft Excel, Data Analysis, Community Outreach, Nonprofits, Leadership Development, Staff Development, Communication, Fundraising, Fraud Prevention

Education
California State University-Fullerton   2011 — 2013
Bachelor of Science (BS), Criminal Justice and Corrections

Golden West College   2008 — 2011
Associate of Arts (AA), Criminal Justice and Corrections

Experience
BB&T  August 2015 - Present
Stella & Dot  July 2015 - Present
Bradshaw Automotive  May 2014 - August 2015
Firestone Complete Auto Care   June 2009 - April 2014
Hyatt Regency  February 2007 - April 2009
Olive Garden  April 2005 - December 2007

Skills
Automotive, Vehicles, Automotive Repair, Automobile, Customer Service, Customer Satisfaction, Troubleshooting, Continuous Improvement, Automotive Engineering, Automotive Aftermarket, Parts, Microsoft Office, Customer Retention, Inventory Management, Microsoft Excel, Manufacturing, Microsoft Word, Team Building, Windows, Engineering, Sales, Profit, Fleet Management, Operations Management, Process Improvement, Sales Management, Management, Strategic Planning, Mechanics, Service Management, Teamwork, Root Cause Analysis, Team Leadership, PowerPoint

Education
Greenville Technical College   2007 — 2009
Associate of Arts (A.A.), Automotive Engineering Technology/Technician

Greenville Technical College   2006 — 2009
Associate's degree, Automotive Engineering Technology/Technician

Experience
Experis  July 2015 - Present
Firestone Complete Auto Care   June 2015 - July 2015
Firestone Complete Auto Care   September 2014 - May 2015
Bridgestone Retail Operations  June 2014 - September 2014
Dollar General  September 2013 - May 2014
Baker University  March 2012 - May 2013

Skills
Microsoft Office, Public Speaking, Time Management, Teamwork, Customer Service, English, Windows, Outlook, Strategic Planning, Negotiation, Management, Organization Skills, Recruiting, Communication, Sales, Leadership

Education
Baker University   2011 — 2015
Bachelor's Degree, Business Management and Marketing

Pleasant Ridge High School
High School

Experience
Firestone Complete Auto Care   April 2014 - Present
McDonald's Corporation  March 2012 - April 2014
Dinesol Plastics Inc   February 2012 - March 2012
Ohio National Guard  June 2010 - November 2011

Skills
Computer Repair, Computer Hardware, Computer Maintenance, Computer Graphics, Assembling, Maintenance & Repair, Preventive Maintenance, Assembler, Servers, Customer Service, Web Services, Following Instructions, Heavy Lifting, Labor, Inventory

Education
Kent State University at Trumbull   2012 — 2013
Mechanical Engineering

Girard Highschool   2006 — 2011
HSD

Experience
Firestone Complete Auto Care   October 2015 - Present
Firestone  August 2013 - Present
Firestone  January 2011 - July 2013
Spanky's Pizza of Ludington LLC   August 2006 - January 2011
Pizza Notions Inc.   September 2003 - August 2006

Skills
Visual Basic, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Satisfaction, Automotive, Inventory Management, Sales, Customer Service, Automobile, Vehicles, Retail, Inventory Control, Parts, Profit, Sales Management

Education
Ferris State University   2009 — 2011
Bachelor's degree, Business Administration and Management, General

Westshore Community College   2007 — 2009
Associate's degree, Marketing/Marketing Management, General

Experience
American Tire Distributors  December 2013 - Present
Firestone Complete Auto Care   May 2011 - December 2013
NAPA AUTO PARTS  November 2008 - May 2011

Skills
Customer Service, Management, Automotive, Customer Satisfaction, Team Building, Negotiation, Account Management, Inventory Management, Sales Operations

Education
Embry-Riddle Aeronautical University
Bachelor of Science (B.S.), Aeronautics/Aviation/Aerospace Science and Technology, General

Experience
Pro Martial Arts Franchise Corp  May 2015 - Present
Southern Baptist Church  April 2012 - Present
Professional Class Musicians   January 1999 - Present
Christian Martial Arts Association   May 1995 - Present
Firestone Complete Auto Care   September 2002 - March 2008
Charleston Naval Shipyard  October 1989 - March 1992
Northwood Academy  August 1986 - June 1988

Skills
Grandmaster 8th Degree..., South Carolina State..., US South Region Martial..., USA Martial Arts Hall..., Cambridge Who's Who..., Professional Class &..., Pi Lambda Theta..., 30+ Years' Experience..., Leadership, Microsoft Excel, Drums, Percussion, Microsoft Office, Music, Social Networking, Nonprofits, Training, Musical Theatre, Festivals, Public Speaking, Choral, Television, Recording, Sales, Musicians, Teaching, Theatre, Management, Customer Service, Team Building, Social Media

Education
Grand Canyon University   2011 — 2013
Master of Secondary Education, History and Social Studies, 4.0 GPA Honors

University of Notre Dame   2010 — 2010
Executive Certificate, Principles of Business, A

University of Asian Martial Arts Studies   2009 — 2009
Doctor of Philosophy, Martial Arts Philosophy, A

University of Asian Martial Arts Studies   2009 — 2009
Doctor of Science, Martial Arts Science, A

Trident Technical College   2006 — 2007
Associate of Arts (AA), Basics, B

Charleston Southern University   2002 — 2002
Bachelor of Science (BS), Social Sciences, B

Charleston Southern University   1986 — 1990
Bachelor of Arts in Humanities & Fine Arts, Music, B

Baptist College at Charleston, SC   1978 — 1982
Bachelor of Arts (BA), Religion/Religious Studies, C

Experience
Mid-Valley Glass and Millwork   May 2014 - July 2015
Firestone Complete Auto Care   July 2013 - May 2014
Albertsons  August 2007 - July 2013

Skills
10 Key, Microsoft Excel, Data Entry, Outlook, Filing, PowerPoint, Microsoft Office, Customer Service, Cash Handling

Education
Boise State University   2006 — 2011
Bachelor of Arts, Anthropology

Eastern Oregon University   2005 — 2006

Experience
Best Buy  December 2014 - Present
Best Buy  December 2014 - Present
Tire engineers   October 2010 - July 2014
Firestone Complete Auto Care   January 2007 - October 2010

Skills
Customer Service, Team Building, Management, Project Management, Vehicles, Process Improvement, Java Programming, C++ Programming, Visual Basic Programming, Visio, Web Development, Web Design, HTML, Networking, Troubleshooting, Customer Satisfaction, Technical Support, Computer Hardware, Testing, Team Leadership, Strategic Planning, Inventory Management, Software Development, CSS, Windows 7, Microsoft Excel, Microsoft Office, Team Management, Program Management, Sales, Electronics, Training, C

Education
Joliet Junior College   2014 — 2016
Associate's Degree, Computer Science

Jefferson State Community College   2012 — 2015
Programming & Web Design, Computer Science

Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando   1998 — 2000
MIC Certification, Marine Mechanics

Experience
Christian Brothers Automotive  July 2015 - Present
Firestone Compleate Auto Care   November 2014 - July 2015
firestone complete auto care   August 2012 - November 2014
Enterprise Car Sales  January 2012 - August 2012
Enterprise Rent-A-Car  January 2009 - January 2012
Enterprise Rent-A-Car  June 2008 - January 2009
Enterprise Rent-A-Car  February 2007 - May 2008

Skills
Customer Service, Sales Management, Fleet Management, Relationship Marketing, Phone Skills, Office Management, Operational Cost..., Business Management..., Automotive Sales..., Leadership, Sales Process, Management, Telephone Skills

Education
Benedictine College   2003 — 2006
BA of Mass Communications, Mass Communication/Media Studies

Maur Hill High School

Pittsburg State University
Communication and Media Studies

Experience
Firestone Complete Auto Care   January 2015 - March 2015
Dynamic Aviation  March 2014 - October 2014
Signal 88 Security of Newark, DE   January 2012 - July 2014
INEX Aircraft   March 2011 - October 2011
ARINC  December 2008 - March 2011
Piedmont Airlines  December 2007 - December 2008
CSX  June 2006 - November 2006
Secure Self Storage   June 2005 - March 2006
Amtrak  April 2004 - August 2004
United States Air Force  May 1994 - August 2001

Skills
Transportation, Public Transport, Military, Human Factors, Flight Training, Operations Management, Private Pilot, Aircraft, Flights, Security Management, Aviation, Commercial Aviation, Transportation Safety, Rail Operations, Aeronautics, Piloting, Aircraft Maintenance, Military Aviation, Military Experience, Multi-engine, Airworthiness, Flight Planning, Civil Aviation, Military Aircraft, PowerPlant, Team Leadership, Leadership Development..., Mentoring, Project Management, Project Planning, New Business Development, Small Business, Human Resources, Operating Budgets, Budget Forecasts, Corporate Security, Physical Security

Education
Baker's School of Aeronautics   2014 — 2014
A&P License, Airframe Mechanics and Aircraft Maintenance Technology/Technician

Jet University   2006 — 2007
Commercial Pilot's License / Instrument & Multi-Engine Ratings, Aeronautics/Aviation/Aerospace Science and Technology, General

National Academy of Railroad Sciences   2006 — 2006
Conductor Certification, Railroad and Railway Transportation

Airline Flight Dispatcher Training Center   2003 — 2003
FAA Aircraft Dispatchers License, Aeronautics/Aviation/Aerospace Science and Technology, General

Delaware Skyways   2001 — 2001
Private Pilot's License

USAF Technical Schools   1997 — 1998
Certificate of Training, Basic Flight Engineer & C-5 Galaxy Aircraft Systems

Community College of the Air Force   1994 — 1998
Associate's degree, Aeronautics/Aviation/Aerospace Science and Technology, General

USAF Technical Schools   1994 — 1994
Certificate of Training, Airframe Mechanics and Aircraft Maintenance Technology/Technician

Caravel Academy   1989 — 1993
H.S. Diploma, General Studies

Experience
Singer Vehicle Design  July 2013 - Present
Firestone Complete Auto Care   February 2013 - June 2013
Mask-off   June 2012 - February 2013
United States Air Force  February 2001 - June 2004

Skills
Customer Satisfaction, Troubleshooting, Continuous Improvement, Teamwork, Automotive, Vehicles, Customer Service, Automotive Repair, Maintenance, Parts, Vehicle Maintenance, Components, Electrical..., Calibration, Manufacturing, Soldering, Product Development, Automotive Aftermarket, Automobile, Negotiation, Automotive Engineering

Education
Wyotech-Long Beach   2012 — 2013
Certificate, Automotive technology

Community College of the US Air Force   2001 — 2004

Experience
Jacksonville State University  January 2013 - Present
Firestone Complete Auto Care   September 2007 - December 2008
Mercedes-Benz of Memphis  September 1999 - February 2007
BMW of Memphis   September 1993 - September 1999

Skills
Automotive, Vehicles, Automobile, Customer Satisfaction, Automotive Aftermarket, Parts, Automotive Repair, Customer Retention, Profit, Continuous Improvement, Inventory Management, Customer Service, Warranty, Sales, Team Building, Sales Management, Purchasing, Operations Management, Tires, Dealers

Education
Jacksonville State University   2012 — 2017
Psychology, Applied Behavior Analysis

Jacksonville State University   2012 — 2017
Psychology, Applied Behavior Analysis

BMW Service Technician Education Program   1991 — 1991
Certification credentials, Factory training forBMW dealer placement

John C Calhoun State Community College   1988 — 1990
Associate of Arts and Sciences (AAS), Automobile/Automotive Mechanics Technology/Technician, 3.5

Briarcrest Baptist High School   1985 — 1988
High School diploma

Experience
Morrel Builders   May 2013 - Present
Firestone Complete Auto Care   August 2013 - November 2014
SUNY College at Brockport  September 2011 - May 2013
Enterprise Rent-A-Car  May 2012 - August 2012
Wal-Mart  March 2011 - May 2012
Wal-Mart Stores  March 2011 - May 2012

Skills
People Skills, Hard Worker, power equipment, Employee Loyalty, Fast Learner, Teamwork, Time Management, Customer Service, Goal Oriented, Microsoft Office, Excel, PowerPoint, Great Communication, Word, Team Leadership, Customer Relations, Social Media, Public Speaking, People-oriented, Microsoft Word, Sales, Facebook, Social Networking, Project Planning, Leadership, Microsoft Excel

Education
State University of New York College at Brockport   2011 — 2013
Bachelor of Science (B.S.), Marketing

Pennsylvania College of Technology   2010 — 2011
Marketing

Finger Lakes Community College
Marketing

Lycoming College
Marketing

Naples High School

Experience
Bridgestone Retail Operations, LLC  December 2014 - Present
Bridgestone Retail Operations, LLC  December 2014 - June 2015
Bridgestone Retail Operations, LLC  August 2014 - December 2014
Bridgestone Retail Operations, LLC  June 2007 - August 2014
Bridgestone Firestone Retail & Commercial Operations   December 2005 - June 2007
Firestone Complete Auto Care   January 2004 - December 2005
The Goodyear Tire & Rubber Co.   January 1997 - January 2004

Skills
Retail, Training, Team Building, Budgets, Customer Service, Sales Management, Management, Customer Satisfaction, Human Resources, Account Management, Coaching, Customer Retention, Employee Training, Hiring, Interviews, Inventory Management, Leadership, Leadership Development, Marketing, Profit, Recruiting, Sales, Sales Operations, Strategic Planning, Team Leadership, Team Management, Performance Management, Sales Process, Operations Management, Business Planning, B2B, Forecasting

Education
Glasgow Caledonian University   1993 — 1996
BA, Marketing & Communication

Experience
Firestone Complete Auto Care   May 2014 - Present
Pete's Road Service INC.   November 2003 - April 2014
US Army  August 2000 - July 2003

Skills
Customer Service, Sales, Customer Satisfaction, Automotive, Team Building, Sales Management, Project Management, Process Improvement, Negotiation, Operations Management

Education
Fullerton College
Biology, General

Experience
Firestone  September 2015 - Present
Firestone Complete Auto Care   October 2013 - Present
Dish Network  March 2011 - August 2012
Echostar (DISH Network)   2006 - 2008

Skills
People Development, Business Analysis, Leadership Development, Team Leadership, Department Development, Customer Service..., Customer Service..., Customer Service..., Training Delivery

Education
University of California, Davis   1996 — 1998

American InterContinental University
Bachelor of Business Administration (BBA), Entrepreneurship

Experience
Firestone Complete Auto Care   August 2006 - Present
Flying B Ranch   March 2003 - October 2005
PaineWebber  November 1996 - December 2000
The Leather Factory   1978 - 1996
David James Mfg., dba The Leather Factory   October 1983 - March 1993

Skills
Customer Service, Customer Relations, Budgeting, Inventory Management, Hiring, Strategic Planning, Team Building, Retail, Microsoft Office, Vendor Relations, P&L Management, Problem Solving, Purchasing, Marketing Strategy, Promotions, Business Planning, Automotive, Budgets, New Business Development, Forecasting, Profit, Customer Retention, Sales Operations, Program Management, Income Statement, Continuous Improvement, Process Improvement, Operations Management, Account Management, Team Leadership, Logistics, B2B, P&L, Negotiation, Contract Negotiation, Sales Management, Training, Sales Process, Automobile, Leadership, Sales, Selling

Education
North Central College   2005 — 2007
BS, Business

Baker University   1976 — 1979
BS, Business

Experience
Firestone Complete Auto Care   July 2011 - Present
Brian Bemis Automotive Group  April 2010 - July 2011
Menards  July 2005 - August 2007

Skills
Inventory Management, Microsoft Office, Customer Service, Customer Relations, Retail, Sales Management, Customer Satisfaction

Education
Northern Illinois University   2007 — 2009
Bachelor's of Science, Finance

Aurora University   2005 — 2007

Experience
Autopart International  February 2014 - Present
Firestone Complete Auto Care   January 2010 - February 2014
Partners in Pet Stewardship   2011 - 2013
Sparks Toyota   2008 - 2009

Skills
Automotive, Automobile, Automotive Aftermarket, Customer Satisfaction, Customer Service, Negotiation, Sales Process, Automotive Sales, Services Sales, Animal Welfare, Animal Handling, Animal Care, Animal Health, Sales, Sales Operations, Pricing, Veterinary Medicine, Sales Management, Animal Work, Marketing, Social Media Marketing, Account Management, Customer Retention

Education
Coastal Carolina University   2004 — 2008
B.A., History

Experience
Navistar Inc  December 2014 - Present
PowerStop, LLC   April 2014 - December 2014
Firestone Complete Auto Care   May 2013 - May 2014
Pep Boys  March 2010 - May 2011
Auto Doc   September 2009 - January 2011

Skills
Automotive Repair, Brake, Suspension, Automotive Engineering, Quality Assurance, Microsoft Excel, Microsoft Office, Hardware Diagnostics, Tires, Automobile, Diagnostics, Automotive Technology

Education
Ferris State University   2011 — 2013
Bachelors Degree, Applied Science; Automotive Management, GPA: 3.3/4.0

Joliet Junior College   2009 — 2011
Associates Degree, Applied Science; Automotive Service Technology, GPA: 3.1/4.0

Experience
Daimler Trucks North America  August 2012 - Present
Daimler Trucks North America  April 2011 - July 2012
Daimler Trucks North America  May 2010 - April 2011
Firestone Complete Auto Care   December 2009 - May 2010
Daimler Trucks North America  November 2006 - June 2009
Daimler Trucks North America  November 2005 - November 2006
Crawford & Company Brazil   January 2004 - May 2005

Skills
Continuous Improvement, Lean Manufacturing, Purchasing, Manufacturing, Process Improvement, Inventory Management, Automotive, Cross-functional Team..., SAP, Six Sigma, Vehicles, Budgets, Pricing, Operations Management, 5S, Leadership, Analysis, Logistics, Engineering, Program Management, Software Documentation, Management, Training, Supply Management, Kaizen

Education
George Fox University   2008 — 2010
MBA, Business

Faculdade Sao Luis
Post baccalaureate, Enterprise and Business Management

Universidade Presbiteriana Mackenzie
BA, Graphic Design

Experience
Firestone Complete Auto Care   June 2012 - Present
Brake Check  April 2011 - Present
Pennsylvania Life Insurance Company  October 2009 - March 2011
Copesan / Holder's Pest Control   2006 - 2010
Copesan / Holder's Pest Control   2004 - 2010
Copesan  2007 - 2009
Copesan  2004 - 2009
Copesan / Holder's Pest Control   2000 - 2004
Terminix  1988 - 2000

Skills
Pest Control, Sales Management, Technology Analysis, Continuous Improvement, New Business Development, Sales, Contract Negotiation, Coaching, Strategic Planning, Customer Satisfaction, Training

Education
Keller Graduate School of Management of DeVry University   2005 — 2008
MBA, Management, Finance, ISM

LeTourneau University   2001 — 2005
B.S., Business Administration

Charles H Milby High School   1977 — 1979
High School, General

Experience
Firestone Complete Auto Care   May 2014 - Present

Education
Kalamazoo Valley Community College   2010 — 2013
Associates Degree, Automobile/Automotive Mechanics Technology/Technician

Experience
Firestone Complete Auto Care   May 2006 - May 2014

Skills
Team Leadership, Customer Service, Team Building, Customer Satisfaction, Automotive, Profit, Negotiation, Coaching, Sales Management, Business Planning, Operations Management, Inventory Management, Leadership, Budgets, Management, Process Improvement, Training, B2B, Purchasing, Customer Retention, Sales, Strategic Planning, Continuous Improvement

Education
Eastern Michigan University   1975 — 1977
Biology, General

Experience
Firestone Complete Auto Care   July 2015 - Present

Skills
Automotive, Continuous Improvement, Customer Satisfaction, Inventory Management, Manufacturing

Education
Lincoln College of Technology NADC   2015 — 2016
Heavy Equipment

Athens Technical College   2012 — 2014
Automotive Diploma, Automobile/Automotive Mechanics Technology/Technician

Athens Christian School   2008 — 2012
High School, General Education

Experience
Salem Community Hospital  July 2013 - Present
Salem Kaiser School District   April 2013 - June 2013
St. Joseph School  December 2012 - April 2013
Firestone Complete Auto Care   March 2012 - September 2012
Cellular Connection  August 2011 - September 2012
Franciscan University of Steubenville  December 2009 - May 2011

Skills
Internal Communications, Computer Literate, Script Reading, Acting, Formal Presentations, Public Speaking, Team Leadership, Cross-functional Team..., Sales, Creative Writing, Social Networking, Leadership, Teaching, Spanish, Youth Ministry, Theology, PowerPoint, Team Building, Customer Service, Video Production, Microsoft Excel, Event Planning

Education
Institute of Technology   2013 — 2013
Phlebotomy Technician/Phlebotomist

Franciscan University of Steubenville   2007 — 2011
Bachelor of Arts (B.A.), History

Experience
Vaden Automotive Group  July 2014 - Present
Firestone Complete Auto Care   May 2013 - June 2014
Walmart  October 2010 - January 2013
Enterprise Holdings  September 2012 - November 2012

Skills
Computer Repair, Computer Hardware, Windows 7, Customer Service, Troubleshooting, Computer Maintenance, Data Entry, Microsoft Office, XP, Inventory Management, Windows, Windows Vista, Microsoft Word, Software Installation, Microsoft Excel, Wireless Networking, Customer Satisfaction, Automotive, Automotive Repair, Maintenance & Repair

Education
Full Sail University   2015 — 2017
Bachelor of Science, Game and Interactive Media Design

Devry University   2012 — 2015
Associate of Science (A.S.), Network and System Administration/Administrator

Experience
Firestone Complete Auto Care   June 2011 - Present
U.S. Census Bureau   2010 - 2010
General Motors  September 1994 - August 2009

Skills
Automotive, Automotive Repair, Vehicles, Automobile, Suspension, Brake, Automotive Aftermarket, Automotive Electronics, Tires, Parts, Steering, ASE Certified, Powertrain, Chassis, Automotive Engineering, Professional Experience

Education
Brookdale Community College   2003 — 2006
Associate's of Applied Science, Automotive Technology, 3.8

Carteret High School   1983 — 1987
Business

Experience
Firestone Complete Auto Care   2009 - 2012
Auto Spring Co.   May 2005 - August 2008
ISP Sports  2005 - 2008

Skills
Managerial Skills, Communication Skills, High Organizational..., Multi Tasking, Automotive, Automotive Repair, Automotive Restoration, Construction, Civil Engineering

Education
Central Piedmont Community College   2007 — 2009
Associate of Science (AS), Civil Engineering Technology/Technician

University of North Carolina at Charlotte   2004 — 2006
Business Administration, Management and Operations/ Mechanical Engineering

Experience
Monro Muffler Brake & Service / Mr Tire   October 2013 - Present
Precision Tune Auto Care  January 2013 - September 2013
Tire Kingdom  June 2011 - January 2013
Firestone Complete Auto Care   October 1993 - June 2011

Skills
Multi store manager, Recruiting, Training, Staff Development, Microsoft Word, Customer Satisfaction, Team-oriented, Teaching Workshops, Sales Motivator, Business-minded, Employee Training, Retail, Vehicles, Customer Service, Marketing, Sales, New Business Development, Automotive Aftermarket, P&L Management, Customer Retention, Automotive, Parts, Tires, Automobile, Sales Process, Inventory Management, Automotive Repair, Inventory Control, Income Statement, Purchasing, Sales Operations, Fleet Management, Sales Management, Team Building, Pricing, Store Management, Hiring, Operations Management, Forecasting, B2B, Account Management, P&L

Education
Harper College   1984 — 1986

Experience
Firestone Complete Auto care   August 2015 - Present
Union County Public Schools  August 2006 - June 2015
Charlotte Mecklenburg schools  August 2014 - December 2014
Genuine Parts Company  August 1997 - February 2013
Charlotte-Mecklenburg Schools  August 2003 - August 2006

Skills
Supervisory Skills, Teaching, Lesson Planning, Classroom, Classroom Management, Curriculum Design, Curriculum Development, Educational Leadership, Educational Technology, Tutoring, Elementary Education, Microsoft Office, Staff Development, Automotive Parts, Automotive Aftermarket

Education
Aquinas College   2000 — 2004
Master of Education (MEd), Masters in Education

Grand Valley State University   1996 — 2000
Bachelor of Science (BS), History

Experience
Firestone Complete Auto Care   May 2013 - Present
Firestone Complete Auto Care   July 2012 - May 2013
Firestone Complete Auto Care   June 2012 - July 2012
Firestone Complete Auto Care   July 2011 - June 2012

Education
Rowan University   2011 — 2013
Bachelor's degree, Business Administration and Management, General, 3.1

Gloucester County College   2009 — 2010
Associate's degree, Business Administration and Management, General, 3.4

Camden County College   2005 — 2007
Associate's degree, Automobile/Automotive Mechanics Technology/Technician, 3.2

Experience
Firestone Complete Auto Care  

Skills
Automotive, Customer Satisfaction, Sales Management, Inventory Management

Education
Bob Jones University   1995 — 1997
Agricultural Business and Management

Experience
Empire Mobile Auto Repair   January 2014 - Present
Pepboys  2012 - 2013
Firestone Complete Auto Care   June 2010 - February 2012

Skills
Customer Service, ASE Certified, Automotive, Grocery, Self-starter, Self-driven, Self Management, Work Very Well with..., HP Openview, Automotive Repair, Automotive Parts

Education
National American University   2013 — 2015
Associate's degree, Health and Medical Administrative Services

Brookhaven Community College   2006 — 2008
Bachelor's degree, business management/Automotive

Experience
Best Buy Inc.  September 2013 - Present
Best Buy Inc.  2013 - Present
U.S. Marine Corps   June 2009 - September 2013
Firestone Complete Auto Care   September 2011 - January 2013

Skills
Diesel Engine, Diesel Generators, Hydraulics, Automotive

Education
Foothill College   2010 — 2010
Mechanical Engineering

Junipero Serra Highschool   2005 — 2009
Highschool Diploma

Experience
Firestone Complete Auto Care   April 2011 - Present
United States Marine Corps  August 2009 - Present

Skills
Air Conditioning, Automotive Repair, Team Leadership, Leadership, Personal Finance, Orienteering, Small Arms, Gunsmithing, Industrial Safety, Dispatching, Tactical Operations, Drive Train, Automotive Electrical..., hydraulic brake systems, vehicle..., steering and suspension, land navigation/...

Education
marine corps institute   2009 — 2010
certification, Diesel Mechanics Technology/Technician

College of Southern Nevada   2007 — 2009
technical certifications, Automobile/Automotive Mechanics Technology/Technician