Fiserv Health
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Fiserv Health Employees
USAA July 2014 - Present
USAA January 2012 - June 2014
USAA Consultant October 2011 - January 2012
WellMed Medical Management March 2008 - August 2011
Fiserv Health - Avidyn June 2006 - 2008
Fiserv Health September 2004 - May 2006
JP Morgan Chase 2001 - 2004
USAA May 1999 - July 2001
Skills
Process Improvement, Management, Requirements Analysis, Enterprise Software, Business Process, Cross-functional Team..., Project Management, Quality Assurance, Visio, Business Development, Six Sigma, Requirements Gathering, Process Engineering, Change Management, Vendor Management, Strategic Planning, SDLC, Business Process..., Service Delivery, Software Project..., Access, Integration, Business Analysis, Insurance, Training, Contract Management, Operational Excellence, Healthcare, Team Leadership, Leadership, Management Consulting, Agile Methodologies, Mergers & Acquisitions, Program Management, Risk Management, Healthcare Information..., Data Analysis, Team Building, MS Project, SharePoint, PMP, Business Intelligence, Analysis, Project Planning
Education
Southwestern University 1989 — 2003
Business Administration and Management, General
Ambulance Billing Systems March 2007 - Present
Fiserv Health April 2006 - July 2007
Alexander Billing & Consulting April 2003 - April 2006
Kinetic Concepts Inc April 2001 - February 2003
South Texas Radiology Group April 2000 - January 2001
Skills
ICD-9, CPT, HIPAA, Customer Service, Insurance, Outlook, Documentation, Excel, Microsoft Office, Healthcare, Word, Database Administration, Contract Negotiation, Billing, Health Insurance, Data Entry, Process Improvement, Customer Relations, Access, Compliance, PowerPoint, Administration, Employee Relations, Medical Coding, Medical Billing, Medicare, Employee Benefits, Spreadsheets, Accounting, Windows 7, SharePoint, XP, Claim, Human Resources, Call Centers, Training, Analysis, Healthcare Information..., Data Analysis, Windows, Team Building, EDI, Medicaid, Leadership, Operating Systems, GoLive, Hospitals, Remote Administration, Requirements Gathering, CPOE
Education
St Philip's College 2009 — 2013
RHIT, Health Information Technology
Career Point College 1997 — 1997
Medical Secertary, Medical
National Academy of Ambulance
CAC, Medical Office Management/Administration
St Philip's College
Assoc of Applied, Science RHIT
HealthPlan Services March 2011 - Present
UnitedHealth Group January 2008 - March 2011
Fiserv Health January 2006 - January 2008
Fiserv Health-Kansas September 2003 - January 2006
Cargill Meat Solutions June 1992 - September 2003
Monsanto Chemical May 1991 - December 1991
Skills
PMP, Project Management, Management, Data Center, Training, Team Leadership, Leadership, Data Analysis, Outsourcing, Vendor Management, Business Strategy, Process Improvement, SDLC, Business Analysis, Budgets, Cross-functional Team...
Education
Missouri State University 1988 — 1992
BS, Computer Information Systems
Rock Port R-II High School
High School Diploma, K-12
MAXIMUS February 2013 - Present
SilverSky December 2012 - February 2013
ESM Student Lifecycle Solutions August 2011 - December 2012
Aurora Bank FSB November 2004 - August 2011
Vitesse Semiconductor January 2004 - November 2004
Fiserv Health February 2003 - December 2003
P5 e.HealthServices December 2000 - May 2002
MarketStar September 1996 - December 2000
Convergys April 1996 - August 1996
Skills
Microsoft Exchange, Active Directory, Lync Server 2010, OCS 2007, Windows Server, Windows 7, Group Policy, WSUS, Server 2000-2008, Microsoft Servers, Disaster Recovery, Cisco Technologies, VMware ESX, Firewalls, Servers, Networking, Troubleshooting, Security, Technical Support, SharePoint, Data Center, Blackberry Enterprise..., Lync
Education
Idaho State University 1988 — 1990
Not Earned, Accounting Information Systems
Church Mutual Insurance Company August 2007 - Present
Fiserv Health February 2000 - June 2007
Skills
Process Improvement, Underwriting, Workers Compensation
Education
Upper Iowa University 2013 — 2015
Bachelor of Science (B.S.), Business Administration
Northcentral Technical College 1991 — 1993
Associate's degree, Marketing
Edmonds Community College January 2013 - Present
H&R Block October 2009 - April 2010
Fiserv Health January 2006 - May 2007
Skills
Customer Service, Call Center..., Insurance Authoraztion, Medical Front Office, Appointment Scheduling, Microsoft Excel, QuickBooks, Self-Starter, Skilled Multi-tasker, Team Building
Education
Edmonds Community College 2013 — 2015
Associate of Arts (AA), Accounting
HVHC Inc. December 2014 - Present
HVHC, inc May 2014 - December 2014
Clear Channel Communications September 2011 - May 2014
Clear Channel Communications March 2010 - September 2011
Clear Channel Communications April 2008 - March 2010
Fiserv Health October 2006 - April 2007
Skills
EMC Storage, EMC Networker, VMware ESX, Windows Server, Windows 7, Desktop Application..., Server Administration, EMC Avamar, Cluster, Microsoft Exchange, VMware, Help Desk Support, Networking, OS X, Active Directory, Operating Systems, Disaster Recovery, Windows, Service Desk, Technical Support, Servers, DNS, Blackberry Enterprise..., DHCP, Windows XP, Citrix, IIS, VPN, Software Installation, Virtualization, Cisco IOS, System Deployment, SCCM, Hardware, System Administration, Firewalls, Windows XP Pro, Routers
Education
George Mason University 1997 — 2001
BA, Music
InterDyn BMI January 2015 - Present
Metafile Information Systems February 2014 - December 2014
Metafile Information Systems July 2006 - February 2014
Fiserv Health March 2005 - April 2006
ShopNBC February 2001 - March 2005
Skills
Microsoft Office 2013, Microsoft Dynamics CRM, AtTask Project..., Databases, Adobe Creative Suite, Windows 7, Web Design, Customer Service, Graphic Design, Troubleshooting, CAPM, Project Management, Microsoft Project, CRM, SaaS
Education
Rochester Community and Technical College 2007 — 2008
Certificate, Graphic Design, 4.0
College of Visual Arts 1999 — 2000
Design and Visual Communications, General
Commerce Bank August 2006 - Present
Fiserv Health January 1997 - July 2006
Skills
Banking, Credit, Lines Of Credit, Branch Banking, Loan Origination, Deposits, Home Equity Loans, Leadership
Education
Friends University 2002 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
JPMorgan Chase June 2013 - Present
Tableau Software November 2013 - Present
Westerville Parks Foundation December 2009 - August 2014
Westerville City Schools March 2012 - March 2014
JPMorgan Chase July 2011 - June 2013
JPMorgan Chase July 2010 - July 2011
JPMorgan Chase April 2007 - July 2010
Fiserv Health July 2004 - April 2007
Nationwide Financial May 2003 - July 2004
IAM Technology December 1997 - October 2002
Skills
Business Intelligence, Tableau, Business Objects, Cognos, Oracle, Microsoft SQL Server, DB2, Teradata, Community Service, Integration, Data Warehousing, Data Analysis, Enterprise Architecture, Databases, ETL, Requirements Analysis, Analytics
Education
University of Cincinnati 1983 — 1989
BS, Electrical Engineering
University of Findlay
Master of Business Administration (M.B.A.)
MRA - The Management Association July 2014 - Present
MRA - The Management Association September 2006 - Present
Fiserv Health July 2003 - June 2006
Radisson Hotel and Conference Center 1999 - 2003
SouthEast Ottawa Community Services June 1993 - September 1997
Skills
Organizational..., Leadership Development, Coaching, Organizational..., Cross-functional Team..., Team Building, Employee Relations, Employee Training, Payroll, Process Improvement, Recruiting, Leadership, Project Management, Training, Change Management, Customer Service, Talent Management, Strategic Planning, Team Leadership, Employee Engagement, Performance Management, Interviews, New Hire Orientations, Onboarding, Workshop Facilitation
Education
Carleton University
Classical Civilizations
Hewlett-Packard October 2013 - Present
UnitedHealth Group January 2009 - June 2012
Fiserv Health October 2006 - January 2009
Skills
Higher Education, Public Speaking, Research, Microsoft Office, Teaching, PowerPoint, Microsoft Excel, Staff Development, Leadership, Leadership Development, Customer Service, Microsoft Word, Data Analysis
Education
Southern Nazarene University 2010 — 2014
Bachelor of Science (BS), Organizational Leadership
United Health Group January 2009 - Present
Fiserv Health January 2004 - January 2009
The Delta Companies 2007 - 2007
Skills
Active Directory, VMware, VMware ESX, Unix, Citrix, Group Policy, Linux, Servers, Databases, Technical Support, Windows 7, Windows Server, Disaster Recovery
Education
ITT Technical Institute-San Antonio
Associate of Science (A.S.), Information Technology
R.L. Turner 1987 — 1990
FINDLAY KIA December 2013 - Present
American Health Holding July 2009 - January 2011
Fiserv Health 2007 - 2008
Education
University of Missouri-Columbia, College of Business 1985 — 1988
Bachelors, English, Journalism
Total Solutions Marketplace, LLC 2012 - Present
TMA-BSI 2008 - February 2012
Keller Williams Real Estate June 2006 - July 2011
ING Employee Benefits February 2003 - June 2006
R.E.Moulton February 2002 - December 2002
Fiserv Health December 1999 - February 2002
Aetna U.S. HealthCare May 1996 - September 1999
Humana, Inc September 1988 - April 1996
Skills
Employee Benefits, Self Funded Plans, Cobra Administration, Consumer Driven Plans, HR - Employee Benefits, Employee Wellness, Voluntary Employee..., Dental Insurance, Life Insurance, Medicare, Medicare Part D, Claims Resolution, Plan Advisor, Health Education, Gap plans, Employee enrollment..., Certified Short Sales..., COBRA, Strategy, Insurance, Property & Casualty..., Brokers, Workers Compensation, Underwriting, Health Insurance, Management, Account Management, Selling, Marketing, Health Savings Accounts, Term Life Insurance, New Business Development, Benefits Administration, Sales, Human Resources, Negotiation, 401k, Fixed Annuities, Open Enrollment, Long-term Care
Education
Northeastern Illinois University
OptumHealth October 2014 - Present
Optum February 2014 - Present
UnitedHealth Group March 2012 - Present
UnitedHealthcare January 2010 - December 2011
UnitedHealthcare May 2006 - December 2011
Fiserv Insurance Solutions July 1994 - March 2006
Fiserv Health January 1994 - January 2006
CIGNA January 1989 - June 1994
CIGNA January 1990 - January 1994
Skills
Project Management, Health Insurance, Hospitals, Managed Care, Access, Change Management, Health Policy, Call Center, Provider Relations, Employee Benefits, Leadership, Data Analysis, Coaching, Pharmacy Benefit..., Medicare, Contract Negotiation, Account Management, Business Analysis, Healthcare, Healthcare Management, Process Improvement, Medicaid, Customer Service, Program Management, Visio, Insurance, Claim, Healthcare Information..., Management, Quality Assurance, Call Centers, HIPAA, Software Documentation
Education
Post University
Post University
National Research Corporation December 2011 - Present
The Rise Group December 2007 - June 2010
Fiserv Health 2000 - 2004
Skills
Strategic Planning, Social Media, Leadership, Public Speaking, Marketing, Customer Service
Education
Iowa State University 1995 — 2000
Fiserv Health January 2004 - February 2007
MetLife May 2002 - April 2003
Safeco January 2000 - June 2001
Unigard Insurance July 1997 - October 1999
Skills
Health Insurance, Healthcare Information..., Microsoft Word, Microsoft Excel, PowerPoint, Insurance, Liability, Commercial Insurance, Claims Resolution, Accident, Medical Billing, Property & Casualty..., Claim, Underwriting
Education
Edmonds Community College 2011 — 2015
Associate of Technical Arts Degree in Medical Information Technology w/ Medical Billing Certificate, Medical Coding/Medical Billing /Medical Records, 3.74 GPA
Art Center College of Design
Brooks College
Pasadena City College
Aetna April 2007 - Present
Fiserv Health January 2005 - March 2007
Benefit Planners/Fiserv Health March 1997 - December 2004
Skills
Health Insurance, Employee Benefits, Managed Care, PPO, Claims Management, Brokers, Claim, Health Savings Accounts, HIPAA, Underwriting, Healthcare Consulting, Benefits Administration, Insurance, HMO, Long-term Care, Medicare, Healthcare, Provider Relations, Healthcare Information..., Disability Insurance, Workers Compensation, Process Improvement, Self-funded, Healthcare Industry, Medicaid, Pharmacy Benefit..., Disease Management, ERISA, Network Development, Health Policy, COBRA, Medicare Part D, Health Care Reform, Life Insurance, Hospitals
Education
Trinity University 1993 — 1996
Masters, Health Care Administration
Texas A&M University 1989 — 1993
Bachelors, Communications
Benefits Resource Group September 2006 - May 2015
Fiserv Health January 2005 - September 2006
Oswald Companies June 1999 - January 2005
Anthem 1998 - 1999
Kaiser Permanente 1995 - 1996
Administrative Service Consultants 1981 - 1995
Skills
Consulting, Negotiation, Strategic, Long Term Care, Term Life Insurance, Wellness, Wellbeing, Funding, Insurance, Pricing, Care Management, Auditing, Access, Disability Insurance, Annuities, Holistic Health, Health, Excel, Whole Life, Nutrition, Universal Life, Fitness, Healing, Word, Health Insurance, PowerPoint, Medicare Supplements, Retirement Planning, Wellness Coaching, Retirement, Budgeting, Corporate Wellness, Wealth Accumulation, Relaxation, IRA's, Outlook, Healthy Lifestyle, Group Benefits, Meditation, Purchasing, Microsoft Office, Critical Illness, Investments, Weight, Disease Management, Supplements, Healthcare, Customer Relations, Employee Benefits, Benefits
Education
Health Care Administrators Assoc. in partnership with IFEBP 2011 — 2011
Certified Self Funding Specialist, Self-funded healthcare
Wharton School of the University of Pennsylvania 2010 — 2010
GBA, Group Benefits Associate
The American College 1992 — 1994
RHU, Insurance
Lilac LLC aka DiplomaSender.com May 2011 - Present
Oklahoma Scoring Service April 2008 - February 2011
AAR Oklahoma May 2006 - January 2007
Fiserv Health September 2004 - May 2005
Convergys October 1998 - October 2000
Skills
Windows Server, CompTIA A+ Certification, Windows XP, ITIL, Windows 7, A+ Certified, Computer Hardware, Technical Support, Active Directory, Troubleshooting, System Administration, Network Administration, CompTIA Network+, Microsoft SQL Server, SQL Server Management..., Security+, Software Documentation, Microsoft Office, Adobe Creative Suite, Adobe InDesign, Adobe Illustrator, Business Intelligence, Data Visualization, Business Analytics, Data Analytics
Education
ITT Technical Institute-Indianapolis 2011 — 2012
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance
ITT Technical Institute - Oklahoma City 2007 — 2009
Associate of Science (A.S.), Information Technology / Networking Systems
University of Oklahoma 1990 — 1992
Computer Science
NWA-Western Conference of Teamsters Pension Trust Fund 2009 - Present
Healthcare Management Administrators February 2010 - May 2013
911 ETC, Inc. February 2009 - February 2010
911 ETC, Inc. September 2007 - February 2009
Fiserv Health July 2006 - September 2007
Washington Mutual August 1998 - May 2006
Education
Federal Communications Commission 2005 — 2007
FCC Certified License, Masters in Communications/Electronics/Ship Radar Endorsement
Edmonds Community College 1998 — 2002
Business
Aetna 2013 - Present
Genworth Financial 2010 - 2012
Mercer 2007 - 2010
Fiserv Health 2004 - 2007
Eaco, Inc. 2003 - 2004
Education
University of Richmond
MBA
Ferrum College
BS, Business
UnitedHealthcare (UMR) 2008 - Present
Fiserv Health 2004 - March 2008
Fiserv Health 2002 - 2004
Wausau Benefits 2001 - 2002
Wausau Benefits 1998 - 2000
Forrestville Valley School District 1985 - 1996
Skills
Performance Management, Leadership Development, Needs Analysis, E-Learning, Organizational..., Team Building, Policy, Leadership, Training, Employee Benefits, Employee Relations, Recruiting, Management, Customer Service, Instructional Design, Strategic Planning, Analysis, Change Management, Instructor-led Training
Education
Cardinal Stritch University 2004 — 2004
Certificate, Human Resources Management
Illinois State University 1981 — 1985
Bachelor of Arts (B.A.), English/Language Arts Teacher Education
Cornerstone Fellowship January 2009 - Present
Group Benefit Specialists, Inc. November 2007 - Present
Mennonite Mutual Aid 2005 - 2007
Fiserv Health February 2000 - November 2005
Equicor Health Plans 1984 - 1991
Health Care Plus 1984 - 1991
Skills
Employee Benefits, Health Insurance, Insurance, Leadership, Underwriting, Start-ups, Volunteer Management, Sales, Team Building, Healthcare, Leadership Development, Benefits Administration, Management, Managed Care, Customer Service, Nonprofits, Public Speaking, Strategic Planning, Preaching, Fundraising, Training, Community Outreach, Event Planning, Pastoral Counseling
Education
Fort Hays State University 1974 — 1978
Bachelor of Science, Education
Barton County Community College 1973 — 1974
Business
Ellinwood High School 1969 — 1973
Kentucky State Police May 2010 - Present
Health Services Consulting Group July 2009 - May 2010
TekSystems (at Lexmark) September 2007 - May 2010
Velocity Networks and Security Systems October 2006 - October 2008
BlueOne Communications June 2004 - June 2007
Fiserv Health August 2004 - November 2006
Robert Half (at Toyota Tsusho America) November 2003 - January 2004
QX Networking and Design Inc October 2001 - October 2003
Skills
DNS, Active Directory, Cisco Technologies, Forensic Analysis, Networking, Servers, Group Policy, Linux, Windows, WSUS, System Administration, XP, VMware, Intrusion Detection, Software Installation, Security, Microsoft Certified..., Antivirus, Technical Support, EnCase, DHCP, Symantec Endpoint..., Virtualization, Cisco Routers, Microsoft Exchange, Troubleshooting, Computer Forensics, SQL
Education
Eastern Kentucky University 1998 — 2003
Associate of Science, Computer Electronic Technology
Eastern Kentucky University 1998 — 2003
Bachelor of Science, Computer Electronic Networking
Guidance Software
BlueCross BlueShield of SC July 2007 - Present
Fiserv Health March 2004 - July 2007
MISA Metal Processing March 2003 - February 2004
LabCorp July 2002 - March 2003
E Consulting Services August 1999 - June 2002
Health Plan Services February 1997 - August 1999
Nationwide Insurance April 1996 - February 1997
Wendys International October 1995 - April 1996
EDS (Electronic Data Systems) June 1989 - October 1995
Skills
Strategic Planning, Team Building, Budgeting, Forecasting, Quality Management, Microsoft Office, Team Leadership, Customer Relations, Change Leadership, Technical Leadership, Security Management, Disaster Recovery, Succession Planning, Cost Containment, Budgets
Education
DeVry 1986 — 1989
B.S., Computer Information Systems
Furman University
Post-Graduate Diploma, Management of Information Technology
Sirius Computer Solutions December 2008 - August 2011
KCI Medical 2007 - 2008
Fiserv Health 2005 - 2006
City of San Antonio 2002 - 2005
USAA 1986 - 2001
Skills
Variance Analysis, Budgeting, Analysis, Contract Negotiation, Strategic Planning, Business Analysis, Forecasting, Contract Management, Data Analysis, Financial Analysis, Budgets, Negotiation, Management, Leadership, Human Resources
Education
California State University-Long Beach
BS, Business Administration, Management
Adknowledge March 2013 - Present
Tokki Soft June 2011 - Present
Wasinger Tech May 2007 - February 2013
Illusive Studios 2002 - June 2011
Fiserv Health Harrington May 2003 - May 2006
Fiserv Health 2003 - 2006
Centromine 1998 - 2003
Skills
C#, ASP.NET, IIS, T-SQL, Microsoft SQL Server, C++, Objective-C, Android, Java, ASP.NET MVC, DirectX, Android Development, iOS development, Windows Server, Unicode, Amazon EC2, Game Development, JavaScript, SQL Server..., Windows Server..., PostgreSQL, Linux, Nginx, jQuery
Education
Northern Michigan University 1996 — 2001
Bachelor of Science, Computer Science
Century Healthcare, LLC April 2008 - Present
Advanced Plan for Health April 2008 - Present
Healthcare Highways, Inc. September 2013 - Present
McBride Benefit Solutions, LLC April 2008 - Present
Fiserv Health November 2003 - April 2008
USI Administrators 1999 - 2005
United Healthcare Administrators 1995 - 1999
Alta Health Strategies 1990 - 1995
Skills
Employee Benefits, Insurance, Health Insurance, Healthcare, Health Savings Accounts, Self Funding, Limited Medical Benefit..., Population Management, Medicare, Managed Care, Self-funded, Underwriting, Brokers, Disability Insurance, Medicaid, Pharmacy Benefit..., Claim, PPO, Executive Management, Health Care Reform, Healthcare Consulting, Claims Management, Benefits Administration, Workers Compensation, Long-term Care, Accident, Term Life Insurance, Life Insurance, Fixed Annuities, Whole Life, Commercial Insurance, General Insurance, Insurance Brokerage, Professional Liability, Property & Casualty..., 401k, Dentistry, Critical Illness, Universal Life, Retirement, Legal Liability, Employee Wellness, Long Term Care Insurance, Commercial Lines, Liability, Casualty, Benefits Design, IRAs, Retirement Planning, COBRA
Education
University of Pennsylvania - The Wharton School 1983 — 1986
Certified Employee Benefit Specialist
Miami University 1979 — 1983
Bachelor of Science, (Double Major): Accountancy and Finance
UnitedHealth Group December 2007 - Present
Fiserv Health December 2006 - December 2007
HSBC December 2001 - December 2006
HSBC December 2001 - December 2006
Skills
Adobe Acrobat, Illustrator, Fireworks, Flash, Photoshop, XHTML, Dreamweaver, Brochures, Logo Design, Microsoft Office, Adobe Creative Suite, InDesign, Layout, Photography, Wordpress, QuarkXPress, CSS, Mac, Outlook, PowerPoint, Word, Email Marketing, CMS, Digital Photography, Mac OS X, Creative Problem Solving, Event Planning, Food, Cooking, Baking, Web Design, WordPress, Corporate Communications, Adobe Fireworks
Education
Hennepin Technical College 2008 — 2012
AAS, Graphic Design - Web Emphasis
SAISD January 2013 - Present
KCI Medical January 2007 - August 2010
Fiserv Health May 2005 - December 2006
Boerne Gymnastics Center January 2004 - May 2005
Lonestar Learning Academy December 2001 - August 2003
KinderCare Learning Center September 2000 - May 2001
Skills
Teaching, Data Analysis, Management, Administrative..., Analysis, Customer Service, Personal Finance, Curriculum Design
Education
Grand Canyon University 2013 — 2014
Master's Degree, Education
University of Phoenix - San Antonio 2006 — 2008
BS, Management
Northwest Vista College 2003 — 2004
Associates of Arts, Business Administration
Sequent Inc. February 2008 - March 2013
Fiserv Health July 2005 - February 2008
Oasis Corporation March 2003 - June 2005
Skills
Onboarding, Employee Relations, Benefits Administration, Human Resources, HRIS, Team Building
Education
The Ohio State University - The Max M. Fisher College of Business 1998 — 2002
Bachelor of Science, Human Resources
SOMI May 2010 - September 2012
SHPS April 2008 - August 2010
Lighthouse1 September 2006 - April 2008
Fiserv Health 2003 - 2006
Skills
Process Improvement, Employee Benefits
Education
Creighton University 1996 — 2000
Loras College 1994 — 1999
Optum Financial Services January 2015 - Present
Optum Financial Services July 2011 - Present
OptumHealth Financial Services June 2010 - July 2011
Canopy Financial July 2009 - December 2009
Canopy Financial October 2008 - July 2009
Fiserv Health September 2006 - September 2008
Assurant Health September 2003 - August 2006
Assurant Health January 1999 - September 2003
John Alden Life Insurance Company November 1996 - December 1998
Skills
Consumer Healthcare, Health Insurance, Health Savings Accounts, Health Policy, Vendor Management, Product Management, Strategy, Flexible Spending..., Health Care Reform, Program Management, Health Reimbursement..., Debit Cards, Prepaid Cards, Strategic Planning, Insurance, Management
Education
University of Wisconsin-Milwaukee - Lubar School of Business 2002 — 2004
MBA, General Management
John Carroll University 1990 — 1994
Bachelor of Arts, Communications
Birmingham Brother Rice 1986 — 1990
HS
Walmart Corporate July 2015 - Present
The Hackett Group January 2015 - Present
The Hackett Group November 2011 - Present
Verisma Systems, Inc. 2007 - 2011
Parkview Hospital 2006 - 2007
Fiserv Health 2001 - 2007
Skills
VMware, Process Improvement, Change Management, Project Management, Software Development, Strategic Planning, Program Management, Project Planning, Team Leadership, Disaster Recovery, Team Building, OBIEE, MS Project, New Business Development, Operations Management, Networking, Software Documentation, System Administration, Integration, Business Intelligence, Business Analysis, SQL, ERP, Requirements Analysis, EPM, Hyperion Planning, Hyperion EPM, ETL, SharePoint, Oracle, Microsoft SQL Server, IIS, Essbase, Visual Basic, Windows
Education
Colorado State University-Pueblo 1996 — 2000
BS, Infomation Tech - Programming
ARC Administrators October 2010 - Present
Copy Express September 2008 - October 2010
Fiserv Health September 2004 - September 2008
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Public Relations, Event Planning
Education
Eastern Kentucky University 2004 — 2006
Master's degree, Business Administration
University of Kentucky 1998 — 2002
Bachelor's degree, Communication and Information Studies
Managed Care of America Administrators March 2015 - Present
Relocation to Houston January 2014 - September 2014
CAQH August 2012 - December 2013
Sales Agent January 2010 - July 2012
Healthcare Consultant February 2008 - October 2010
Fiserv Health March 2006 - February 2008
Healthcare Consultant January 2004 - February 2006
First Health January 1996 - December 2003
Electronic Data Systems February 1982 - December 1996
Skills
Account Management, Strategic Account..., Healthcare Plan..., Self-funded, Sales Presentations, B2B Marketing, Cross-functional Team..., Vendor Relationships, Market Analysis, Strategic Negotiations, Staff Management, Healthcare Information..., Customer Service, Budget Planning &..., Product Development, Needs Assessment, Provider Network..., Client Services, Client Development, ASO, Third Party..., Provider Credentialing
Education
George Mason University 1996 — 1997
Master of Business Administration (M.B.A.), Business Administration and Management, General
Central Michigan University 1975 — 1979
Bachelor of Music Education (BME), Music Teacher Education
Level 3 Communications December 2014 - Present
tw telecom April 2013 - December 2014
Cricket Communications February 2012 - April 2013
Cricket Communications November 2008 - February 2012
Avaya, Inc. May 2007 - November 2008
Fiserv Health 2002 - 2007
Sunset Learning / CCTI March 1999 - April 2002
QualMed Plans for Health June 1997 - March 1999
Lewan & Associates April 1994 - June 1997
Skills
BGP, Cisco Technologies, OSPF, Data Center, MPLS, EIGRP, Routers, Switches, Cisco Nexus, IPv6, Routing, VPN, Network Engineering, Juniper, Network Design, IP, WAN, QoS, Firewalls, VoIP, CCNP, Ethernet, Frame Relay, Disaster Recovery, MPLS VPN, LAN-WAN, Security, Juniper Technologies
Education
Colorado State University-Pueblo 1990 — 1994
BS, Computer Science Technology
Friendship Supported Living May 2004 - Present
Executive Financial Solutions, Ltd June 2001 - Present
OhioHealth October 2008 - January 2009
Fiserv Health March 2008 - September 2008
Buckeye Community Health Plan September 2007 - March 2008
Nationwide Insurance March 2005 - March 2006
Palmetto GBA February 2003 - March 2005
Education
Columbus State Community College 2008 — 2011
In progress, Psychology
Grove City High School 1997 — 2001
HealthHelp January 2014 - Present
Healthper, Inc. January 2011 - December 2013
Healsa October 2011 - May 2013
IncentOne Inc. November 2009 - July 2010
Twisted Light Productions, Inc January 2007 - December 2009
Fiserv Health January 2006 - January 2007
CareGain Inc (Company of Fiserv) January 2001 - January 2006
NeuVis Inc (acquired by IBM) April 1996 - December 2000
Community Outreach Health Information System (COHIS)- Boston Medical Center January 1994 - September 1998
Rapid Enterprise (acquired by Symantec) 1991 - 1993
Skills
Health Insurance, Social Media, Finance, Healthcare, Process Improvement, Product Development, Business Strategy, Business Development, Strategic Planning, Project Management, Product Management, Start-ups, Program Management, Change Management, Business Analysis, New Business Development, Marketing Strategy, Management Consulting, Cross-functional Team..., Team Building, Entrepreneurship, Healthcare Business..., Strategy, Mergers & Acquisitions, Sales, Hospitals, Management, Vendor Management, Health Savings Accounts, Ayurveda, Health Policy, Executive Management, Consulting, HIPAA, SaaS, Leadership, Business Planning, CRM, Business Process..., Analytics, Healthcare Information...
Education
Washington University in St. Louis School of Medicine 1999 — 2001
Residency
Harvard Medical School 1998 — 1999
Internship/Residency
Boston University School of Medicine 1994 — 1998
M.D.
Boston University 1990 — 1994
B.A.
EMSI January 2003 - Present
Fiserv - Health April 1997 - December 2006
Skills
Vendor Management, Process Improvement, Business Analysis, Business Intelligence, Change Management, IT Management, IT Strategy, Insurance, Leadership, SDLC, Strategic Planning, Team Building
Education
University of Minnesota-Twin Cities 1989 — 1993
Computer Science Studies, Comp Sci
Concordia University-St. Paul
Bachelor of Science (BS), Information Technology
Cessna Aircraft Company January 2008 - Present
Fiserv Health March 1997 - January 2008
Pepsico Food Systems March 1991 - March 1997
Skills
Process Improvement, Leadership, Strategic Planning, Project Management, Change Management, Program Management, Organizational..., Microsoft Office, Customer Service, Employee Benefits
Education
Friends University 2005 — 2007
Bachelor's degree, Organizational Leadership
Wichita State University 1988 — 2001
Speech Communication and Rhetoric
Limited Brands January 2011 - Present
Artromick International January 2009 - January 2011
Estate Information Services 2008 - 2009
UnitedHealthcare August 2005 - December 2008
Fiserv Health August 2005 - December 2008
American Health Holding 2002 - 2004
SubmitOrder March 2000 - March 2002
HTP 2002 - 2002
REMEDI 1999 - 2000
Skills
ASP.NET, .NET, C#, Microsoft SQL Server, SDLC, SQL, Oracle, Oracle PL/SQL..., Agile Methodologies, TFS, IIS, Visual Studio, PL/SQL
Education
Arizona State University 1997 — 1999
MBA
Penn State University 1987 — 1991
BSEE, Electrical Engineering
Contract Accounting March 2012 - Present
van Wagenen Financial Services 2007 - 2012
Travelers 2006 - 2007
Fiserv Health 2004 - 2006
Park Nicollet Health Services 2003 - 2004
Skills
Auditing, GAAP, Microsoft Word, Accounts Receivable, Financial Analysis, Customer Service, Finance, Financial Reporting, Analysis, Variance Analysis, Budgets, Payroll, Tax, Accounting, Consolidation, Accounts Payable, Process Improvement, Insurance, Invoicing, General Ledger, Forecasting, Cash Management, Management, Financial Statements, CPA, Fixed Assets, Banking, Sarbanes-Oxley Act, Access, SEC filings, Account Reconciliation, Risk Management, Internal Audit, Internal Controls, Financial Accounting, Strategic Financial..., Financial Forecasting
Education
O'Gorman High School, Sioux Falls, SD
The University of North Dakota
Master's degree, Accounting and Business Law
The University of North Dakota
Bachelor of Science, Mathematics
RedBrick Health October 2013 - Present
NeoPath Health May 2012 - October 2013
Prime Therapeutics August 2011 - May 2012
Prime Therapeutics May 2010 - May 2012
CVS/Caremark - MinuteClinic August 2008 - May 2010
CVS/Caremark - MinuteClinic December 2006 - August 2008
Fiserv Health August 2003 - December 2006
Leonard, Street and Deinard October 2001 - August 2004
Skills
Healthcare, Mergers, Strategic Planning, Policy, Business Strategy, Health Insurance, Healthcare Management, Compliance, Budgeting, Retail, Finance, Health Care Reform
Education
Saint Louis University School of Law 1998 — 2001
JD, Law, Graduated 3rd in Class
Washington University in St. Louis 1994 — 1997
Bachelor of Arts (B.A.), Psychology, Social Thought and Analysis, Spanish
The Blake School
High School
5 Koshas Yoga and Wellness March 2015 - Present
Security Health Plan September 2006 - Present
Fiserv Health 2003 - 2006
Wausau Benefits 2000 - 2003
Connexus Credit Union 1994 - 2003
Wausau Insurance 1984 - 2000
Touche Ross 1983 - 1984
Wausau Insurance 1979 - 1984
Skills
Health Insurance, Healthcare, Insurance, Managed Care, Employee Benefits, Underwriting, Analysis, Leadership, Strategic Planning, Team Building, Customer Service, Mergers & Acquisitions, Account Management, Reinsurance, Negotiation, Cross-functional Team..., Sales, Training, Strategy, Product Management
Education
Ripon College 1975 — 1979
BA, Math, Physics
D. C. Everest High School 1971 — 1975
River's Edge Quilting, LLC 2013 - Present
United Health Group November 2008 - November 2012
Fiserv Health March 2006 - June 2008
Fiserv Health July 2001 - March 2006
Nationwide Insurance January 2000 - July 2001
Wausau Insurance / Liberty Mutual 1996 - 1999
Education
University of Wisconsin-Platteville 2005 — 2010
Masters, Project Management
Cardinal Stritch University 2000 — 2005
Business Administration
NorthCentral Technical College 1990 — 1995
Associate, Management
Delphinus Engineering, Inc. January 2006 - Present
Fiserv Health September 2000 - January 2006
EBI / Orion Capitol / Royal Sun Alliance USA November 1995 - September 2000
Associated Plan Administrators 1991 - 1995
Blumberg Associates / Programmed Benefits April 1987 - September 1991
Skills
Requirements Analysis, Systems Engineering, Process Improvement, SDLC, Program Management, Testing, Engineering, Security, Visio, Integration, Management, Business Analysis, Software Documentation, Project Management, Team Building, Software Development, Six Sigma, Project Planning, Software Project..., Agile Methodologies, MS Project, Analysis, Troubleshooting
Education
The University of Connecticut 1980 — 1985
b, Economics
University of Connecticut 1980 — 1985
BS, Economics
Quantum Health April 2014 - Present
UMR January 2008 - January 2014
Fiserv Health February 2006 - January 2008
Principal Financial Group February 2001 - February 2006
Skills
Sales, Health Insurance, Insurance, Employee Benefits, Health Savings Accounts, Brokers, Underwriting, Disability Insurance, Managed Care, Account Management, Sales Management, Life Insurance, New Business Development, Strategic Planning, COBRA
Education
University of Phoenix 1996 — 1998
MBA, Business
Drake University 1989 — 1992
Bachelor's degree, Liberal Arts and Sciences, General Studies and Humanities
UnitedHealth Group April 2008 - Present
Fiserv Health September 2003 - 2008
Liberty Mutual Insurance 1999 - 2003
Liberty Mutual 1999 - 2003
Wausau Insurance Companies 1986 - 1999
Education
Michigan Technological University 1983 — 1986
Bachelors, Computer science
Life Time Fitness May 2011 - Present
Medical Benefits Trust for the Federated-Allied Department Stores January 2008 - Present
Fiserv Health October 2005 - November 2006
Hub International January 2000 - October 2005
Comprehensive Consulting Group September 1998 - January 2000
The Precise Group June 1987 - September 1998
Education
Long Island University, C.W. Post Campus 1983 — 1987
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Molina Healthcare September 2005 - Present
Fiserv Health September 2002 - February 2005
Education
University of Cincinnati 1994 — 1997
Delta Dental of California August 2014 - Present
Delta Dental of California July 2011 - Present
Kentucky Department of Insurance January 2010 - July 2011
United Health Care January 2008 - December 2009
Fiserv Health May 2002 - January 2008
PFM 1998 - 1999
Skills
Health Insurance, Affordable Care Act, HIPAA, Business Strategy, Legal Compliance, ERISA, Team Building, Legislative Relations, Corporate Governance, Employee Benefits, Managed Care, Contract Negotiation, Insurance Law, Claim, Medicaid, Litigation, Privacy Law, Medicare, Product Development, Health Care Reform, Corporate Law, Insurance, Health Policy, Legislation, Health Law, PPO, Litigation Management, Provider Relations
Education
University of Kentucky College of Law 1999 — 2002
Doctor of Law (J.D.), Taxation
University of North Carolina at Chapel Hill 1994 — 1998
Bachelor of Arts (B.A.), Psychology
Humana September 2015 - Present
Humana April 2013 - September 2015
Humana April 2012 - April 2013
Humana July 2009 - April 2012
Humana February 2008 - July 2009
Fiserv Health April 2001 - February 2008
Skills
Health Insurance, Insurance, Requirements Gathering, HIPAA, Business Analysis, Management, Analysis, Report Writing Skills, Case Studies, Technical Translation, Managed Care, Strategy, Process Improvement, Medicare, Data Analysis, Vendor Management, Business Process..., Business Intelligence, Call Centers, Business Requirements, Business Process, Analytics, Cross-functional Team..., Requirements Analysis, Project Management, Medicare Part D, Pharmacy Benefit..., HMO
Education
Indiana Wesleyan University 2014 — 2016
Master of Arts (M.A.), Leadership
Eastern Kentucky University 1999 — 2001
Bachelor of Business Administration (BBA), Computer Information Systems
Central Texas College 1997 — 1998
Associate's degree, Business Administration and Management, General
Premise Health - Onsite Health Programs June 2014 - May 2015
Take Care Health Systems November 2012 - June 2014
Take Care Health Systems June 2010 - November 2012
Walgreens July 2008 - July 2010
Covenant Administartors, Inc. July 2007 - March 2008
Fiserv Health November 2004 - February 2007
CIGNA Healthcare January 1980 - September 2003
Skills
Managed Care, Pharmacy Benefit..., Health Insurance, Medicare Part D, Medicare, Healthcare, Employee Benefits, Insurance, Disease Management, Account Management, Sales Management, Medicaid, Underwriting, Long-term Care, Sales, Team Building, Strategic Planning, Health Policy, Hospitals, Pharmacy, Cross-functional Team..., Direct Sales, Management, Healthcare Industry, Selling, New Business Development, Program Management, Healthcare Information...
Education
The American College 1980 — 1984
CLU, Insurance
Indiana University - Kelley School of Business 1973 — 1977
Bacholar of Sicence, Marketing & Insurance
Fiserv Health June 2005 - November 2009
UnitedHealth Group June 2005 - November 2009
Roundy's Supermarkets, Inc. June 2003 - June 2005
Home Depot February 2002 - June 2003
Wipfli LLP July 1999 - October 2001
Associated Bank January 1994 - July 1999
Education
Purdue University 1974 — 1976
MS, Management
Purdue University 1969 — 1974
BA, Psychology
UnitedHealth Group February 2014 - Present
UMR, a UnitedHealthcare company November 2008 - January 2014
United Healthcare 2005 - 2008
Fiserv Health 2003 - 2004
Wausau Benefits 2002 - 2003
Motorola 2000 - 2002
Motorola 1998 - 2000
Motorola 1995 - 1998
Coopers & Lybrand 1992 - 1995
Skills
Health Insurance, Process Improvement, Insurance, Mergers & Acquisitions, Cross-functional Team..., Financial Reporting, Mergers, Vendor Management
Education
The University of Chicago Booth School of Business 1996 — 1999
MBA, Finance & Strategy
University of Notre Dame 1988 — 1992
BBA, Accounting
Merrill High School
UnitedHealth Group April 2008 - Present
MinuteClinic January 2007 - April 2008
United Health Care - Fiserv Health October 2006 - December 2006
UnitedHealthcare May 2005 - September 2006
Fiserv Health July 2003 - April 2005
UnitedHealthcare 1997 - 2003
PricewaterhouseCoopers 1996 - 1997
Skills
Leadership, Healthcare, Variance Analysis, Essbase, Financial Analysis, Sarbanes-Oxley Act, Budgets, Financial Reporting, Forecasting, Healthcare Management, Process Improvement, Accounting, Health Insurance, Strategic Planning, Managed Care
Education
University of Alaska Anchorage 1989 — 1992
Bachelor of Business Administration (B.B.A.), Accounting
University of Alaska Anchorage 1988 — 1992
Bachelor of Business Administration (B.B.A.), Accounting
Fiserv Health January 2008 - Present
Fiserv Health July 2001 - Present
Education
The University of Texas at San Antonio 2008 — 2010
Northwest Vista College 2002 — 2007
Associates of Arts, Business Administration
Fiserv Health June 2000 - Present
CheckFree / Fiserv June 2000 - Present
Education
Mississippi State University 1991 — 1996
American Health Holding January 2013 - Present
Optum January 2005 - November 2012
Fiserv Health September 1992 - December 2004
Edward Hospital January 1984 - August 1992
Skills
Certified Nurse Case..., Level III High Risk OB, Disease Management, Utilization Management, Medicare, Managed Care, Medicaid, Certified Case Manager, Mental Health, Team Building, HMO, Utilization Review, Healthcare Management, Strategic Planning, Public Speaking, Patient Advocacy, Health Insurance, Hospitals, Case Managment, Case Management, Nursing
Education
Knox College 1974 — 1976
Biology, General
College of DuPage 1981 — 1983
ADN, Registered Nurse
UMR, A United Healthcare Company December 2008 - Present
Fiserv Health 2006 - 2008
UnitedHealth Group June 2005 - October 2006
Definity Health May 2000 - June 2005
Wells Fargo 1995 - 2000
Wells Fargo Home Mortgage 1990 - 1995
Skills
Product Development, Creative Concept..., Business Strategy, Start-ups, Strategic Planning, Strategic Partnerships, Product Management, Leadership, Strategy, Budgets, Competitive Analysis, Management, Vendor Management, Portfolio Management, Program Management, Sales, SaaS, Finance, Business Development, Risk Management, Project Management, Cross-functional Team...
Education
University of Minnesota - Carlson School of Management 1998 — 2002
MBA, Strategic Management
St. Olaf College 1986 — 1990
BA, Mathematics & Economics - dual major
New Trier High School 1982 — 1986
High School Diploma
Kelley Business Law, PLLC May 2011 - Present
Hellmuth & Johnson, PLLC October 2008 - May 2011
Fiserv Health January 2002 - March 2004
Fredrikson & Byron June 2000 - December 2001
Hinshaw & Culbertson May 1997 - May 2000
Popham Haik Schnobrich & Kaufman, Ltd. September 1987 - April 1997
Skills
Contract Negotiation, Corporate Finance, Strategic Planning, Business Planning, Corporate Law, Due Diligence, Mergers, Divestitures, Business Reorganizations, Leadership, Legal Writing, Corporate Governance, Arbitration, Business, Mediation
Education
The University of South Dakota 1984 — 1987
MBA, Business
The University of South Dakota School of Law 1984 — 1987
JD, Law
X-IO Technologies April 2015 - Present
Bitsmith AB January 2011 - February 2015
United Healthcare June 2006 - November 2010
Verizon Business May 2004 - May 2006
Fiserv Health 2003 - 2004
Skills
C#, Java, RavenDB, NServiceBus, MongoDB, XML, SQL, Java Enterprise Edition, Web Services, Web Development, .NET, JavaScript, Backbone.js, ASP.NET, Software Development, Microsoft SQL Server, SDLC, Agile Methodologies, Spring MVC, HTML5
Education
University of Colorado Colorado Springs 1995 — 1997
MS, Computer Science
Dalarna University 1991 — 1995
Bachelor of Science (B.S.), Electrical and System engineering
Caprock Health Group February 2015 - Present
RCA Benefits Strategies, L.L.C. May 2014 - February 2015
International Insurance Agency Services, LLC January 2011 - May 2014
HealthSmart March 2008 - December 2010
Fiserv Health January 2007 - March 2008
Fiserv Health January 2006 - December 2006
Benefit Planners Inc. September 2004 - December 2005
Benefit Planners Inc. July 2003 - September 2004
ICON Benefit Administrators June 1998 - January 2003
Skills
New Business Development, Insurance, Team Building, Healthcare, Account Management, Excel, Microsoft Excel, Employee Benefits, Marketing, Managed Care, Marketing Strategy, Leadership, Coaching, Product Development, Business Development, Sales, Health Insurance, Outlook, Selling, Strategic Planning, Customer Retention, Process Improvement, Program Management, Medicare, Management, Customer Service, Salesforce.com, Marketing Communications, Negotiation, Contract Negotiation, Sales Management, E-commerce, Sales Operations, Team Leadership, Analysis, Pricing, Disability Insurance, Long-term Care, Term Life Insurance, Brokers, Life Insurance, Benefits Administration, Reinsurance, Risk Management
Education
Texas Tech University - Rawls College of Business 2001 — 2003
MBA, Electronic Commerce
Texas Tech University - Rawls College of Business 1997 — 2001
BBA, Marketing
retired July 2015 - Present
LRS Consultants December 2013 - August 2014
H. D. Smith August 2006 - November 2013
Fiserv Health July 1999 - April 2006
AmeriServe Food Service 1996 - 1999
Skills
SDLC, Software Documentation, EDI, RPG, SQL, Process Improvement, SAP, Agile Methodologies, Business Analysis, Microsoft SQL Server, SharePoint, IBM iSeries, Systems Analysis, Databases
Education
Baker University 2004 — 2006
MBA, business
Security Health Plan August 2010 - Present
Cottingham & Butler March 2004 - August 2010
Fiserv Health 2002 - 2004
Skills
Health Insurance, Employee Benefits, Medicare, Brokers, Leadership, Managed Care, Insurance, Disability Insurance, Strategic Planning, Healthcare, Claim, Underwriting, Benefits Administration
Education
Cardinal Stritch University
USAA FSB August 2006 - Present
KELLY Services @ USAA FSB March 2006 - August 2006
Fiserv Health August 2004 - July 2006
Education
North West Vista College
Associate Degree, Business Administration
The University of Texas at San Antonio
Bachelor of Business Administration, Management
UMR / United Healthcare January 2008 - Present
Fiserv Health July 2005 - January 2008
ASGI / Commonwealth Administrators January 1998 - July 2005
Skills
Insurance, Health Insurance, Employee Benefits, Managed Care, Leadership, Account Management, Process Improvement, Customer Service, Underwriting, Healthcare Management, Strategic Planning, Medicare, Healthcare
Education
University of Illinois at Urbana-Champaign - College of Business 1980 — 1983
PhD, Accounting Information Systems
University of Illinois at Urbana-Champaign - College of Business 1978 — 1980
Masters, Accounting
University of Northern Iowa 1973 — 1975
Bachelor of Arts, Accounting
Convenant Surgical Partners/Consolidated Pathology Inc. January 2014 - March 2014
CIGNA/Healthspring October 2013 - December 2013
UnitedHealth Group June 2013 - October 2013
PathGroup Labs September 2005 - March 2013
Fiserv Health 2000 - 2005
Gaylord Entertainment June 1996 - 1999
Skills
Solid computer skills, Microsoft Excel, Microsoft Word, Phone skills, Highly Detailed, use of office machines:..., 10 Key, Needs little supervison, fast learner, HIPPA compliant, Accounting, Billing Process, Data Entry, Healthcare, Insurance, Billing Services, Invoicing, Customer Service, Medical Terminology, Medicare, Medical Billing, Outlook, Quality Assurance, PeopleSoft, Sales, Strategic Planning, Telephone Skills, Spreadsheets, Time Management
Education
National College of Business and Technology-Nashville 2005 — 2006
Medical Billing and Coding
Kearney High School 1977 — 1980
High School Diploma
Rockford Health System December 2008 - Present
Sacred Heart Saint Mary's Hospital July 2006 - November 2008
Fiserv Health October 2004 - July 2006
Skills
Recovery Room, Operating Room, Supervision, Management, Orientation Development, Pamphlet Development, LEAN Tranining, Team Building, Patient Advocacy, Theoretical Foundations..., Analysis of Research, Health Information..., Health Care Economics, Health Care..., Financial Management in..., Health Law and Ethics, Marketing for Health..., Dynamics of Family..., Developing and..., Creating Change within...
Education
University of Phoenix 2011 — 2014
Master of Science, Nursing, 3.67
University of Phoenix 2011 — 2014
Master, Health Administration, 3.67
University of Phoenix 2008 — 2010
Bachelor of Science, Nursing
Lakeshore Technical College 1988 — 1990
Associate Degree, Nursing