Friendly Ice Cream Corporation
Industry: Restaurant company
DescriptionFriendly's is a restaurant chain on the United States' East Coast. Friendly's was founded in 1935 in Springfield, Massachusetts, by the Blake brothers S. Prestley and Curtis. It has 10,000 employees; John M. Maguire is the CEO. Headquarters: Wilbraham, Massachusetts, United States Founded: 1935, Springfield, Massachusetts, United States CEO: John M. Maguire (18 Apr 2012–) Subsidiaries: Johnny Rockets, Parent organizations: Dean Foods (dairy products), Sun Capital Partners (restaurants) Founders: Curtis Blake, S. Prestley Blake
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Friendly Ice Cream Corporation Employees
Seahorse Bioscience April 2007 - Present
Arburg March 2005 - April 2007
Friendly Ice Cream Corporation 2002 - March 2005
Meredith-springfield Associates 1999 - 2001
Kidder Stacy Corp. 1998 - 1999
Husky Injection Molding Systems 1996 - 1998
Meredith-springfield Associates 1994 - 1996
US Army Reserves 1988 - 1995
Integrated Plastic Technologies 1993 - 1994
HBA Cast Products 1990 - 1993
Skills
Manufacturing, Injection Molding, Machine, Equipment..., RJG, Inc. Master Molder..., Electricians, Machinery Repair, Injection Molding..., Troubleshooting, Electronics, Robotics, Continuous Improvement, Automation, Lean Manufacturing, Hydraulics, Pneumatics, Machinery Diagnostics, Machine Design, Blow Molding, Welding, Electrical Controls, Electrical..., Machinery, Product Development, machinery overhaul, Mechanical Aptitude, Blueprint Reading, Syteline ERP, Preventive Maintenance, Testing, PLC, Plastics
Education
Wentworth Institute of Technology 2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Project Management, 2014, 2015 Deans list 4.0
Springfield Technical Community College 1990 — 1992
Associate's degree, Electrical and Robotic Engineering Technology
Easthampton High school 1980 — 1984
Degree, General Studies
Kadant Black Clawson Inc. March 2015 - Present
SAS Automation LLC July 2014 - February 2015
Dayton Superior April 2014 - July 2014
Production Control Units July 2013 - January 2014
Friendly Ice Cream Corporation January 2013 - June 2013
Chemineer, Inc. August 2011 - March 2013
Friendly Ice Cream Corporation June 2007 - August 2011
Penn Station East Coast Subs December 2006 - June 2007
Skills
Matlab, Microsoft Excel, Microsoft Word, AutoCAD, Solidworks, Fixture Design, problem solving, Statistical Data..., Finite Element Analysis, NI LabVIEW, Simulink, Microsoft Office, ANSYS, Labview, Lean Manufacturing, Visual Basic, C, CAD, Microsoft Visual Basic, Inventor, Programming, Engineering, Manufacturing..., Machining, Manufacturing, Robotics, SolidWorks, LabVIEW, Autodesk Inventor, Mechanical Engineering, Automation
Education
Wright State University 2011 — 2012
Bachelor of Science (B.S.), Mechanical Engineering
Sinclair Community College 2007 — 2010
Associate of Science (A.S.), Mechanical Engineering
Miamisburg High School 2004 — 2008
Romano's Macaroni Grill August 2009 - Present
Liberty Tax Service October 2007 - April 2010
Friendly Ice Cream Corporation June 2007 - August 2009
Skills
Cake Decorating, Cooking, Artistic Vision
Education
Schenectady County Community College 2008 — 2010
Associate's degree, Culinary arts/ baking concentration
C&S Wholesale Grocers February 2015 - Present
Kelly Services June 2014 - December 2014
IT consultant Self Employed October 2003 - June 2014
Friendly Ice Cream Corporation June 2006 - August 2010
General Dynamics Information Technology October 2003 - October 2005
Skills
Windows 7, Windows Server, Troubleshooting, Hardware Installation, Network Security, Network Design, Software Installation, Windows Vista, Windows XP Pro, Linux, Protocols TCP/IP, NAT, Routing Protocols like..., Secure FTP, FTP, Risk Assessment, Customer Service, OEM negotiations, Digital Forensics, Linux Server, Linux System..., Wireless Networking, TCP/IP, Technical Support, Active Directory, System Administration
Education
Westwood College of Technology 2013 — 2014
Bachelor's degree, Computer Forensics, Cumulative GPA 3.7
Westwood College of Technology 2011 — 2013
Associate of Science (AS), Information Technology, 3.9 GPA
Springfield Technical Community College 2009 — 2011
Associate of Science (A.S.), Business Administration and Management, General
ADEX September 2013 - Present
Bisk Education September 2011 - September 2013
PERFORMANCE HONDA OF WESLEY CHAPEL July 2011 - September 2011
Best Buy November 2007 - August 2011
Verizon Wireless January 2011 - June 2011
Portrait Innovations August 2010 - January 2011
RCSD East High School 2010 - 2010
Sears Holdings Corporation June 2006 - September 2007
Friendly Ice Cream Corporation November 2005 - June 2006
Wilson Farms September 2004 - August 2005
Skills
Teaching, Customer Satisfaction, Security, Team Leadership, Management, Sales, B2B, Training, Curriculum Design, Customer Service, Teacher Training, Leadership, CRM, Recruiting, Time Management, PowerPoint, Microsoft Excel, Program Management, Strategy, Coaching
Education
Roberts Wesleyan College 2009 — 2010
a Masters; Dual Certification, Education; General and Special Education; teaching
UNIVERSITY AT BUFFALO 2006 — 2009
Bachelors, History; Economics and Political Science
Mosser Nursing Home July 2011 - Present
Friendly Ice Cream Corporation May 2005 - January 2012
Education
Richard Stockton College of New Jersey 2005 — 2008
Bachelor of Science (B.S.), Social Work
Miller's Ale House Restaurants October 2014 - Present
Kelly Educational Services August 2014 - Present
Applebee's December 2013 - June 2014
Sachem Central School District September 2013 - June 2014
Uniondale School District October 2013 - November 2013
Sachem Central School District September 2013 - October 2013
Soowook's SAT Test Prep Center June 2013 - August 2013
Roslyn Union Free School District December 2012 - June 2013
Friendly Ice Cream Corporation April 2005 - January 2013
Sachem Central School District March 2012 - December 2012
Skills
Singing, Dance, Computers, Typing, Research, Science, Chemistry, Cell Biology, Teaching, Classroom, Tutoring, Lesson Planning, Curriculum Design, Smartboard, Laboratory, Classroom Management, Instructional Design, Cooking, Organic Chemistry, Lifesciences, Google Docs, Google Apps, PowerPoint, Public Speaking, Higher Education, Physics, Biology, Educational Technology, Curriculum Development, Staff Development
Education
SUNY Stony Brook 2007 — 2012
Master of Arts (M.A.), Secondary Education and Teaching
SUNY Stony Brook 2007 — 2011
Bachelor of Science (BS), Chemistry
Barber's Grill and Taproom August 2014 - Present
University of Rochester February 2014 - Present
Nursefinders September 2013 - February 2014
Harris Interactive Inc. June 2013 - January 2014
Lupus Foundation of America, Inc. May 2012 - August 2012
Dunkin Donuts May 2011 - December 2011
Friendly Ice Cream Corporation 2009 - 2011
Abe's Family Restaurant June 2007 - June 2009
Rotork Controls Inc. June 2006 - August 2006
Skills
Time Management, Leadership, Social Networking, Customer Service, Event Planning, Event Management, PowerPoint, Facebook, Team Building, Microsoft Office, Data Entry, Organization, Sales, Teamwork, Social Media, Recruiting, Fundraising, Marketing, Nonprofits, Leadership Development, Training, Volunteer Management, Microsoft Word, Communication, Motivation, Interpersonal..., Organizational..., Public Speaking, Microsoft Excel, Time & Attendance, Awareness, Awareness Raising, Creative Writing, Research, Management, Organizational..., Public Relations, Team Leadership, Medical Staffing, Member Relations, Social Media Marketing, Twitter, Instagram, Employee Training, Advocacy, Cultural Competency, Skilled Multi-tasker, Organization Skills, New Hire Orientations, Travel Planning
Education
State University of New York College at Brockport 2015 — 2018
Master’s Degree, Public Administration
SUNY Brockport 2008 — 2013
Bachelor of Arts (B.A.), Bachelor of Science (B.S.), Communications (Interpersonal & Organizational), Health Science, 3.2
Price Chopper Supermarkets November 2010 - Present
Friendly Ice Cream Corporation October 2007 - October 2008
Education
Schenectady County Community College 2010 — 2013
Associate's degree, Culinary Arts/Chef Training
Capital Region Career and Technical 2005 — 2008
Culinary Arts/Chef Training
Schenectady High School 2003 — 2006
United Radio, Inc. November 2010 - Present
United Radio, Inc. September 2009 - November 2010
United Radio, Inc. July 2008 - September 2009
ADESA 2007 - 2008
Friendly Ice Cream Corporation 2006 - 2008
Skills
Consumer Electronics, Management, Customer Service, Process Improvement, Android, Customer Satisfaction, Microsoft Office, OS X, Inventory Management, Microsoft Excel, Microsoft Word, Sales
Education
SUNY Oswego
Communication and Media Studies
Vanguard May 2013 - Present
Raymond James Financial Services July 2008 - August 2012
RAMADA October 2008 - August 2010
Giant Food Distribution Center June 2007 - July 2008
Longhorn Steakhouse March 2007 - June 2007
Friendly Ice Cream Corporation April 2003 - March 2007
Skills
Time Management, Microsoft Excel, Microsoft Word, Data Entry, Customer Service, Microsoft Office, PowerPoint, Retail, Outlook, Inventory Management
Education
Shippensburg University of Pennsylvania 2004 — 2008
B.S.B.A., Finance; Personal Financial Planning
Friendly Ice Cream Corporation July 2007 - Present
East Hartford High School August 2012 - May 2013
HomeLife Companions and Homemakers, LLC January 2012 - June 2012
UCONN Medical Health Group May 2011 - September 2011
Skills
Customer Service, Communication Skills, Multi Tasking, Social Skills, Social Services, Corporate Law, Higher Education, High School Students, Human Behavior, Adolescents, Early Childhood..., Crisis Intervention, Group Work, Individual Counselling, Self-esteem, Treatment of depression, Experience working with..., School Social Work, Computer Proficiency, Internships
Education
Southern Connecticut State University 2008 — 2013
Bachelor's degree, Social Work, Overall GPA- 3.52 Social Work GPA- 3.79
Avon High School 2006 — 2008
Sutherland Global Services December 2012 - Present
Friendly Ice Cream Corporation August 2012 - Present
Garden Grove Construction March 2012 - November 2012
McDonalds 2011 - 2011
Eastman Kodak May 2010 - August 2010
Skills
Customer Service, Japanese, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Restaurants, Social Media, Event Planning, Public Speaking, Hospitality, Restaurant Management, Inventory Management, Food & Beverage, Time Management, Sales, Food, Food Service, Event Management, Teamwork, Photoshop, Team Building
Education
SUNY Albany 2010 — 2012
Bachelor of Arts (BA), Documentary Production, 3.6
上智大学 / Sophia University 2006 — 2008
Freedom Mortgage March 2015 - Present
Peoples Bank July 2014 - February 2015
Cracker Barrel March 2011 - August 2014
Friendly Ice Cream Corporation June 2006 - March 2011
Skills
Restaurant Management, Food Service, Food, Food, Multi-unit, New Restaurant Openings, ServSafe, Labor Control, P, Food Safety, Inventory Management, Bartending, Hospitality Management, Customer Service, Customer Satisfaction, Profit, Time Management, Cashiering, Hiring, Micros, Serve Safe Certified, Food Preparation, Microsoft Word, Leadership, Microsoft Excel, Labor Management, Budgets, Restaurants, Sales, Mortgage Banking, Catering, Management, First Time Home Buyers
Education
Rowan College at Gloucester County
Berkshire Farm Center and Services for Youth May 2015 - Present
Berkshire Farm Center January 2014 - July 2015
Berkshire Farm Center January 2013 - January 2014
The Hudson Center for Wellness May 2012 - January 2013
Stewart's Shops October 2009 - January 2013
Vanderheyden Hall, Inc. September 2011 - April 2012
Sage Graduate School August 2009 - May 2011
Friendly Ice Cream Corporation March 2006 - October 2009
the Capital District Psychiatric Center January 2008 - May 2008
The Horseman Restaurant October 2004 - March 2008
Skills
Customer Service, Case Managment, Management, Training, Communication, Therapeutic Crisis..., Maintaining Collateral..., Counseling Psychology, Group Therapy, Sanctuary, Behavioral Disorders, Anger Management, Life Skills
Education
The Sage Colleges-Sage Graduate School 2009 — 2012
Master of Arts (M.A.), Counseling and Community Psychology
SUNY Albany 2005 — 2009
Bachelor of Arts (B.A.), Psychology
Ortho Clinical Diagnostics June 2015 - Present
SEPHORA July 2014 - June 2015
University Gallery September 2013 - June 2015
RIT NTID June 2014 - December 2014
RIT Print & Postal HUB February 2012 - April 2014
Nickelodeon June 2013 - August 2013
Jolley June 2012 - June 2013
Friendly Ice Cream Corporation 2009 - February 2013
Skills
Web Design, Graphic Design, Motion Graphics, Web Development, Information Design, 3D Modeling, Mobile Applications, Adobe Creative Suite, Illustrator, Photoshop, Dreamweaver, Flash, InDesign, Mac, After Effects, Customer Service, HTML, Microsoft Office
Education
Rochester Institute of Technology 2011 — 2015
Bachelor of Fine Arts (BFA), New Media: Design and Imaging
Center for Technology Essex 2009 — 2011
South Burlington High School 2008 — 2011
High School Diploma
East Haven Public Schools September 1989 - Present
Private January 1989 - Present
East Haven Public Schools June 1990 - January 2015
Center for effective teaching 1989 - 2015
Avon July 2012 - December 2012
Walgreens September 1990 - September 1994
Friendly Ice Cream Corporation September 1990 - February 1991
Skills
Viz Artist, Teaching, Leadership, Tutoring, Computer Graphics, Curriculum Design, Coaching, Customer Service, Creativity, Adobe Creative Suite, Digital Photography, Swimming, Public Speaking, Team Building, Social Networking, Social Media, Training, PowerPoint, Elementary Education, Social Media Marketing, Microsoft Word, Customer Satisfaction, Curriculum Development, Staff Development, Special Education, Educational Leadership, Teacher Training, Classroom, Educational Technology
Education
Southern Connecticut State University 2007 — 2012
6th year diploma,, Educational Leadership and Administration, General
Southern Connecticut State University 1984 — 1994
Master of Science (MS), Art Teacher Education
William Raveis Real Estate October 2008 - Present
Friendly Ice Cream Corporation 1972 - 1992
Skills
Vacation Homes, Sellers, Waterfront, Single Family Homes, Condos, Home, Luxury, Real Estate, First Time Buyers, Second Home, Buyer Representation, First Time Home Buyers, Property, Listings, Investment Properties, Relocation, New Home Sales, Buyers, Referrals, ABR, Residential Homes, New Homes, Seniors, Short Sales, Townhomes
Education
Southern New Hampshire University 1966 — 1970
B.B.S., Business Management
Gardner High School 1960 — 1968
Aria Health March 2015 - Present
Rowan University 2014 - Present
Aria Health May 2014 - March 2015
Hospital of the University of Pennsylvania - Penn Medicine June 2011 - May 2014
Friendly Ice Cream Corporation September 2005 - June 2011
Skills
Operations Management, Customer Service, Team Building, Management, Materials Management, Administration, Healthcare, Hospitals, Inventory Management, Leadership, Healthcare Management, Leadership Development, Supply Chain Management, Hospital Operations, Process Improvement, Supply Chain, Budgets
Education
Rowan University
Master of Business Administration (MBA), 3.92 / 4.0
Rowan University
Bachelor of Science (BS), Business Administration and Management, 3.88 / 4.0
Colgate Palmolive June 2014 - Present
Friendly Ice Cream Corporation May 2006 - Present
Colgate Palmolive June 2013 - June 2014
Colgate-Palmolive June 2011 - June 2013
Chromocell Corporation April 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, PCR, FDA GMP, Lotus Notes, Analyst Notebook, HPLC, Agarose Gel..., Aseptic Technique, Differential Scanning..., real-time PCR, Western Blotting, Mutagenesis, Cell Culture, RNA isolation, Protein Assays, TLC, GMP, Data Analysis, Laboratory, Biotechnology, Gel Electrophoresis, R&D, Chemistry, FDA, SOP, Research
Education
Rutgers University 2013 — 2015
Master of Business and Science, Biotechnology and Genomics, 3.25
Rutgers, The State University of New Jersey-New Brunswick 2008 — 2013
Bachelor's degree, Biotechnology, 3.16
Marine Academy of Technology and Environmental Sciences 2004 — 2008
Diploma, General Studies, 4.0
Self-employed 2009 - Present
Chili's September 2008 - June 2009
Farmington Bank May 2007 - August 2007
Southern New Hampshire University January 2007 - May 2007
Southern New Hampshire University September 2005 - May 2007
Friendly Ice Cream Corporation August 2004 - August 2006
Larson Brother's Farm March 2001 - July 2004
Education
Southern New Hampshire University 2005 — 2008
3Year Honors: Bachelor's, Business Administration
PeopleFluent July 2014 - Present
CSC June 2012 - July 2014
Raytheon July 2006 - May 2012
Raytheon December 2003 - July 2006
General Systems Corporation December 1999 - December 2003
Marketplace Systems Group 1989 - 1990
Friendly Ice Cream Corporation 1986 - 1989
Skills
Human Resources, HRIS, Analysis, Change Management, Training, Leadership, Project Planning, Process Improvement, Project Management, Employee Relations, Talent Management, Six Sigma, Onboarding, Operations Management, PeopleSoft, Team Leadership, Succession Planning, Workforce Planning, Requirements Analysis, Applicant Tracking..., Affirmative Action, Diversity & Inclusion, Employment Law..., Organizational..., Personnel Management, Talent Acquisition, Organizational..., Data Analysis, Performance Management, College Recruiting, Metrics, ADA compliance, Business Analysis, Change Leadership, Cognos, Data Management, EEO compliance, Employee Engagement, Employee Opinion Surveys, Employment Equity, Java, MS Project, Operational Excellence, Peopleclick, PMBOK, Predictive Analytics, Presentation Development, Training & Development, Decision Support
Education
Virginia Polytechnic Institute and State University 2013 — 2016
Master's degree, Information Technology
University of Mary Washington 2010 — 2012
MBA, Marketing and Management
Rutgers, The State University of New Jersey-New Brunswick 2011 — 2013
Graduate Certificate, Diversity & Inclusion in the Workplace
University of Mary Washington 2008 — 2010
Bachelor of Professional Studies, Leadership and Management, HR
eCornell (Cornell University online) 2007 — 2007
EEO Law
University of California, Berkeley 2004 — 2004
Program Management
Nantucket Red Development Five Guy's October 2013 - Present
Five Guy's Nantucket Red Development Inc October 2012 - October 2013
Famous Dave's August 2011 - August 2012
Bugaboo Creek Steak House November 2007 - November 2010
Smokey Bones May 2004 - April 2007
Chili's April 2001 - February 2004
Friendly Ice Cream Corporation July 1985 - April 2001
Friendly Ice Cream Corporation January 1979 - July 1985
Skills
Leadership Development, Leadership Development..., Restaurant Financial...
Education
The Ohio State University 1977 — 1978
Inc., Music Education
Margaretta High School
Thomson Reuters June 2004 - Present
NCR Corp. (Formerly Retalix) April 1998 - June 2004
Friendly Ice Cream Corporation January 1994 - January 1996
Skills
SQL, Business Analysis, Microsoft SQL Server, Databases, Requirements Analysis, SDLC, Crystal Reports, TFS, XML, SharePoint, Oracle, Visio, Software Project..., Data Warehousing, Integration, Software Documentation
Education
Villanova University 2009 — 2010
Master Certificate, IT Project Management
SUNY Polytechnic Institute 1992 — 1994
Business, Business & Finance
ChemGenes August 2015 - Present
UC Irvine June 2014 - August 2014
Rutgers University May 2013 - August 2013
Apogee Integrated Mental Health Services, Inc. June 2010 - May 2013
Friendly Ice Cream Corporation November 2012 - April 2013
Skidmore College July 2012 - 2013
Skidmore College September 2011 - May 2012
Skills
Research, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Spanish, Mac, Social Networking, OS X, Facebook, Event Planning, Data Entry, Photoshop, SurveyMonkey, Italian
Education
Skidmore College 2011 — 2015
Bachelor of Arts (B.A.), Chemistry, Physics, 3.75
Scuola Lorenzo de' Medici 2014 — 2014
Worcester Polytechnic Institute 2010 — 2011
Oracle November 2005 - Present
G-Log 2000 - 2005
McHugh Software International 1998 - 2000
McHugh Software International 1996 - 1998
Friendly Ice Cream Corporation 1992 - 1996
Skills
Logistics, Oracle, Transportation..., Business Analysis, Pre-sales, Solution Selling, Solution Architecture, SaaS, ERP, Enterprise Software, Business Process, Supply Chain, Business Intelligence, Integration, Business Process..., Oracle Applications
Education
Syracuse University - Martin J. Whitman School of Management 1988 — 1992
Bachelor of Science, Transportation and Distribution Management
Chunky's June 2008 - Present
Chunky's Cinema and Pub 2008 - Present
Friendly Ice Cream Corporation April 2006 - May 2008
Chunky's Cinema May 2004 - December 2006
American Red Cross Donor Center September 2005 - April 2006
Chunkys April 2002 - August 2004
Skills
Time Management, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Facebook, Microsoft Excel
Education
University of Vermont 2004 — 2008
Bachelor of Arts, Anthropology, Geography
Southern New Hampshire University
Master's degree, Human Resources Management and Services
Cohen Cleary, P.C. November 2014 - Present
Cohen Cleary, P.C. September 2014 - November 2014
Attorney Rene Brown May 2013 - August 2013
Rhode Island Attorney General September 2012 - December 2012
Suffolk County June 2007 - July 2011
Sachem Insurance July 2007 - September 2007
Friendly Ice Cream Corporation May 2003 - January 2007
Bridgeport Superior Court, Clerk's Office June 2005 - September 2005
Skills
Legal Research, Legal Writing, Westlaw, Community Outreach, Political Campaigns, Public Policy, Public Speaking, Fundraising, Policy Analysis, Research, Politics, Non-profits, Government, Legislative Relations, Policy, Political Science, Press Releases, Grant Writing, Speech Writing, Editing, Grassroots Organizing, Media Relations, Event Planning, Public Relations, Legislative Affairs, PowerPoint, Microsoft Office, Political Communication, Microsoft Excel, Microsoft Word, Legislative Research, Local Government, Community Development, Nonprofits, Grants, Coalitions, Legislation, Political Consulting, Public Affairs, Civil Litigation, Leadership, Social Media, Social Networking
Education
University of Massachusetts School of Law 2011 — 2014
Juris Doctor (J.D.), Law
State University of New York at Stony Brook 2007 — 2008
Master of Arts, Public Policy
Sacred Heart University 2002 — 2006
BA, Political Science
Bridgewater Raynham Regional High School 1998 — 2002
High School, General
Catholic Cemetery Association for the Diocese of Pittsburgh August 2014 - Present
Best Western Plus, Waterbury-Stowe October 2013 - July 2014
Cafe Provence April 2012 - October 2013
Friendly Ice Cream Corporation August 2010 - April 2012
Applebee's June 2004 - August 2010
Cortina Inn and Resort February 1990 - June 2004
Skills
Inventory Management, Time Management, Restaurants, Food & Beverage, Hospitality, Menu Development, Event Planning, Strategic Planning, Leadership, Income Statement, Leadership Development, Food Safety, Restaurant Management, Teamwork, Public Speaking, Customer Service, Catering, Hospitality Management, Management, Hiring, Retail, Budgets, Event Management, Hotels, Hospitality Industry, Culinary Skills, Food, Fine Dining, Cuisine
Education
SUNY Potsdam 1982 — 1986
Bachelor of Arts (B.A.), English Major/Journalism minor
Levy Restaurants July 2014 - Present
Levy Restaurants May 2014 - July 2014
Levy Restaurants September 2006 - April 2014
Friendly Ice Cream Corporation January 2001 - May 2013
Skills
Restaurants, Hospitality, Catering, Micros, Sports, Eye for Details, Organized self-starter, Work Ethic, Banquets, Customer Service, Food Service, Training, Multi Tasking, Food Safety, People Skills, Teamwork, PowerPoint, Tourism, Typing, MLA style
Education
St. Petersburg College
Hospitality and Tourism Management
The Reliable Companies January 2004 - Present
The Reliable Companies July 2001 - December 2003
Xerox November 2000 - June 2001
Xerox October 1996 - October 2000
Xerox August 1995 - October 1996
Xerox September 1993 - August 1995
Xerox November 1991 - September 1993
Ponderosa Restaurant January 1989 - July 1991
Shanghai University of Technology August 1988 - December 1988
Friendly Ice Cream Corporation 1985 - 1988
Skills
Oarganizatonal..., Performance Management, Employee Engagement, Process Improvement, Building Relationships, Change Management, Operations Management, Client Relationship..., Fundraising, Recruiting, Human Resources, Employee Benefits, Non-profit Volunteer, Mentoring, Volunteering, Staff Development, Strategic Planning, Strategic Sourcing, Project Planning, Program Implementation, Business Process..., Process Management, Team Building, Financial Reporting, Process Improvement..., Management, Leadership, Training
Education
Villanova University 2007 — 2007
Professional Human Resource Management Certificate, Human Resources Development
Rochester Institute of Technology 1990 — 1991
MS, Human Resource Develpment and Organizational Development
TD Ameritrade August 2014 - Present
TD Bank May 2013 - August 2014
TD Bank October 2012 - May 2013
Journal Register Company (The Record) March 2010 - December 2011
Metroland May 2009 - December 2011
SwordPaw Music January 2009 - December 2011
NTP Media January 2010 - March 2010
Metroland January 2009 - May 2009
The Chronicle at The College of Saint Rose May 2008 - May 2009
Friendly Ice Cream Corporation May 2007 - July 2008
Skills
Banking, Investment Banking, Qualified Retirement..., Fixed Annuities, Retirement Savings, Life Insurance, Retirement Planning, Branch Banking, Mortgage Lending, Consumer Lending, Retail Banking, Writing, Copy Editing, Public Relations, Editing, Website Development, Blogging, Social Media, Newsletters, Journalism, New Media, WordPress, Press Releases, Pagination, AP Style, Editorial, Newspapers, Web Content, Web Design, Video, Photography, Publishing, Feature Articles, Publications
Education
The College of Saint Rose 2005 — 2009
BA, Public Communications
Saginaw Arts and Sciences Academy 2001 — 2005
High School, Music, College Prep
Gentiva Health Services August 2014 - Present
Camp Bright Feathers August 2012 - Present
Domestic Violence and Sexual Assault Response Team August 2013 - Present
Friendly Ice Cream Corporation April 2007 - August 2014
The Brain Injury Alliance of New Jersey September 2012 - July 2014
The Children's Home August 2011 - July 2014
Rutgers Hillel September 2013 - April 2014
On The Border May 2009 - May 2010
Skills
PowerPoint, Time Management, Microsoft Excel, Microsoft Office, Microsoft Word, Facebook, Customer Service, Social Media, Community Outreach, Data Entry, Public Speaking, Research, Social Services, Psychology, Social Networking, Cpr Certified
Education
Rutgers Graduate School of Social Work 2011 — 2014
MSW, Non Profit and Public Management
Rutgers University-New Brunswick 2008 — 2011
BA, Psychology
My NewsGirl 2010 - Present
TR Building & Remodeling September 2008 - Present
William Pitt Sotheby's International Realty September 2007 - November 2008
Friendly Ice Cream Corporation May 2000 - October 2001
Six Flags Great Adventure March 1995 - September 1999
Skills
Direct Response, Negotiation, Marketing, Email Marketing, Marketing Strategy, Marketing Communications, Online Marketing, Strategy, Brand Development, Advertising, Sales, Small Business, Strategic Planning, Budgets, Lead Generation, Retail, Sponsorship, Direct Marketing, Copywriting, Online Advertising, Social Media Marketing
Education
Roger Williams University 1986 — 1990
Bachelor of Science, Business Administration
Macy's September 2012 - Present
Macy's September 2010 - December 2010
Deptford Township Schools October 2009 - March 2010
Toys R Us October 2008 - November 2008
Friendly Ice Cream Corporation May 2008 - September 2008
Heritage's Dairy Stores February 2005 - May 2005
Skills
Microsoft Word, Retail, Retail Replenishment, RF Scanners
Education
Rutgers, The State University of New Jersey-Camden 2006 — 2008
Bachelor of Arts, English
Gloucester County College 2004 — 2006
Associate in Arts, English
Leaders in Operations Management in the Buffalo/Niagra New York Area April 2011 - October 2011
Delaware North Companies June 2010 - March 2011
Delaware North Companies October 2004 - May 2010
Delaware North Companies September 1999 - October 2004
Delaware North Companies October 1996 - September 1999
Friendly Ice Cream Corporation October 1987 - May 1996
Skills
Event Management, Operations Management, Planning, Organizing, Training & Development, Priority Management, Evaluation, Client Services, P&L Management, New Hire Orientation, New Hire Orientations, Employee Training, Project Planning, Training, Strategic Planning, Time Management, Leadership, Financial Services, Business Development, Forecasting, Customer Service, Retail, Event Planning, Management, Inventory Management, Food & Beverage, Restaurants, Contract Negotiation
Education
State University of New York College at Oswego 1980 — 1984
OneStopTechnology.com May 1998 - Present
SCIREX Corporation 1991 - 1998
Danaher 1987 - 1991
Friendly Ice Cream Corporation 1982 - 1987
Skills
Business Analysis, Strategic Planning, Process Improvement, Program Management, Entrepreneurship, Project Management, Team Building, Business Process..., Business Development, Cross-functional Team..., Change Management, Strategy, Marketing Strategy, Start-ups, Business Strategy, Product Development, Management Consulting, Budgets, Product Management, Continuous Improvement, New Business Development, Software Development, IT Strategy, Vendor Management, Supply Chain Management, Operations Management, Manufacturing, Integration, Strategic Partnerships, Management, Business Intelligence, Executive Management, Leadership, Contract Negotiation, Forecasting, P&L Management, Cloud Computing, Competitive Analysis, Outsourcing, Team Leadership, SaaS, Analysis, Business Planning, CRM, ERP, Information Technology
Education
Rensselaer Polytechnic Institute at Hartford 1991 — 1995
MS CS, Computer Science
University of Massachusetts, Amherst 1977 — 1982
BS IE/OR, Operations Research
Traveltrust March 2015 - Present
Maximizer Marketing April 2013 - March 2015
Univision Communications March 2010 - April 2013
iHeart Media, Inc. January 2005 - February 2009
iHeart Media, Inc. January 2000 - January 2005
Friendly Ice Cream Corporation January 1997 - January 1998
Skills
Forecasting, Advertising, Public Relations, New Business Development, Budgeting, Marketing Strategy, Social Media, Social Media Marketing, Online Marketing, Strategic Planning, Event Planning, Advertising Sales, Media Relations, Sales Management, Event Management, Brand Development, Customer Relations, Account Management, SEM, Negotiation, Word, Marketing Communications, SEO, Social Networking, Promotions, Market Research, Microsoft Office, Excel, Customer Service, Facebook, Online Advertising, Photoshop, PowerPoint, Public Speaking, Digital Marketing, Writing, Team Building, Email Marketing, Copywriting, Digital Media, InDesign, Media Planning, Web Analytics, Photography, Spanish, Event Marketing, Video Production, B2B, Multimedia, Salesforce.com
Education
Western New England University 1996 — 1999
BSBA, International Marketing and Communications
Springfield Technical Community College 1992 — 1996
AS, Business Administration and Marketing
Burris Logistics January 2012 - Present
Target Corporation November 1999 - January 2012
Buffets, Inc. July 1993 - December 1999
Friendly Ice Cream Corporation March 1982 - September 1992
Education
State University of New York Empire State College 2006 — 2009
B.S., Management
State University of New York Empire State College 2003 — 2006
A.S., Information Technology
Enterprise Rent-A-Car June 2014 - Present
Rutgers University October 2013 - May 2014
Rutgers University October 2011 - May 2013
B.V. Corporation July 2008 - September 2011
Friendly Ice Cream Corporation October 2010 - June 2011
Skills
PowerPoint, Data Analysis, Microsoft Excel, Microsoft Office, Time Management, Microsoft Word, Access, Statistics, Teamwork, Research, Critical Thinking, Outlook, Data Entry, Student Affairs, Event Planning, Customer Service, Analysis
Education
Rutgers, The State University of New Jersey-Newark 2011 — 2015
Bachelor’s Degree, Logistics, Materials, and Supply Chain Management
Full Potential Fitness and Wellness Director Fitness and WellnessSeaburyOctober 2011 - Present
Aerobic Fitness Association of America April 2006 - Present
Friendly Ice Cream Corporation March 2006 - October 2011
Skills
Fitness, Wellness, Coaching, Personal Training, Customer Service, Public Speaking, Teaching, Event Planning, Fundraising, Healthcare, Nutrition, Nonprofits, Team Building, Program Development, Community Outreach
Education
Springfield College
Master of Education (MEd), Rehabilitation and Therapeutic Professions
Creative Realities October 2014 - Present
Bergen County Executive May 2013 - October 2014
Smashburger February 2013 - May 2014
Bergen One-Stop Career Center June 2013 - September 2013
Belltower Books June 2012 - May 2013
Friendly Ice Cream Corporation September 2011 - April 2012
New Jersey Jackals May 2009 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Customer Service, Public Speaking, Marketing, Social Media Marketing, Windows, Facebook, Teamwork, Leadership, Research, Social Networking
Education
Rowan University 2010 — 2014
Bachelor of Science (BS), Marketing
Zurich North America August 2014 - Present
Woloshin Investment Management December 2012 - Present
BAYADA Home Health Care September 2013 - July 2014
Merrill Lynch February 2012 - September 2012
Friendly Ice Cream Corporation August 2011 - August 2012
McDonald's Corporation May 2008 - August 2011
Skills
Customer Service, PowerPoint, Microsoft Word, Social Media, Public Speaking, Teamwork, Facebook, Social Networking
Education
Rutgers, The State University of New Jersey-Camden 2010 — 2014
Bachelor of Science (B.S.), Junior
Friendly's Ice Cream, LLC May 2013 - Present
Freeport Chowder House May 2012 - Present
Friendly Ice Cream Corporation May 2011 - October 2011
Skills
Food Service, Restaurants, Cashiering, Restaurant Management, Food & Beverage, Cash Register, Food, Time Management, Hospitality, Friendly Personality, Menu Development, Cooking, Cash Handling Experience, Telephone Skills
Education
Syracuse University 2013 — 2017
Friendly Ice Cream Corporation January 2013 - Present
Middle Island Caring for Kids May 2009 - January 2012
Middle Island Pizza September 2008 - March 2009
Education
Suffolk County Community College 2009 — 2013
Longwood High School 2006 — 2009
Regents Diploma
ACE Cash Express April 2014 - Present
Dunkin' Brands May 2011 - April 2013
Burger King May 2010 - February 2011
Burger King Corporation December 2006 - June 2010
New World Restaurant Group (dba) Einstein and Manhattan Bagels October 2000 - December 2006
Friendly Ice Cream Corporation June 1983 - October 2000
Skills
Multi-unit, Restaurants, Restaurant Management, Food Service, Franchise Consulting, Franchising, Food, Food & Beverage, Income Statement, Profit, Food Safety, Performance Management, Leadership Development, Employee Engagement, Talent Management, Strategic Planning, Organizational..., Interviews, Succession Planning, Employee Relations, Onboarding, Workforce Planning, Recruiting, Leadership, Human Resources, Personnel Management, Team Building, Training, Management, Deferred Compensation, P&L, Hiring, Change Management, Employee Benefits, Multi-Unit, Catering, Employee Training, Coaching, Customer Service, Operations Management, Time Management
Education
University of Phoenix 2002 — 2005
MBA, Human Resources
Rowan University 1993 — 2002
Bachelor of Arts, Business/Secondary Education
Rowan College at Gloucester County 1983 — 1986
Associates, Marketing and Management
Independent Consultant & Business Coach June 2013 - Present
Lawyers with Purpose, LLC August 2006 - March 2013
MPS 2006 - 2012
MPS 2006 - 2011
Friendly Ice Cream Corporation August 2003 - July 2006
Skills
Asset Protection, Estate Planning, Medicaid, Public Speaking, Long-term Care, Succession Planning, LLC, Elder Law, Estate Administration, Tax, Small Business, Estate Tax Planning, Business Performance..., Leadership Development, Wills, Conservatorships, Guardianship, Customer Service, Professional Mentoring, Job Coaching, Business Formation, Team Building, Executive Coaching, Trusts, Marketing, Coaching, Wealth, Time Management, Mediation, New Business Development, Management, Business, Insurance, Business Planning, Employee Benefits, Analysis, Training, Strategic Financial..., Administration, Leadership, Retirement, Start-ups, Charities, Fundraising, Strategic Planning, Contract Negotiation, Mergers & Acquisitions, Real Estate, Consulting, Financial Planning
Education
SUNY Polytechnic Institute 1995 — 1997
Bachelors, Business/ Public Management
Voices of September 11th April 2012 - Present
Cracker Barrel September 2011 - Present
Brook CCS, LLC April 2011 - August 2012
Girard Consulting April 2011 - July 2011
Toys R Us Distribution Center September 2010 - March 2011
Friendly Ice Cream Corporation August 2004 - September 2010
Savannah College of Art and Design June 2010 - August 2010
Skills
Photoshop, 3D Modeling, Illustrator, Graphic Design, 3D Studio Max, Adobe Creative Suite, Flash, Dreamweaver, After Effects, Microsoft Office, Customer Service, Time Management, Facebook, Mac, Social Networking, Mac OS X, Final Cut Pro, Social Media, Lighting, InDesign
Education
Savannah College of Art and Design 2006 — 2010
Bachelor of Fine Arts, Interactive Design and Game Development
Garafolo's Importing June 2012 - Present
Friendly Ice Cream Corporation October 2009 - February 2012
Prime Communications March 2009 - September 2009
Capital District YMCA June 2005 - March 2009
Skills
Customer Service, Microsoft Word, Microsoft Excel, Time Management, Microsoft Office, PowerPoint, Event Planning, Research, Teamwork, Facebook, Public Speaking, Inventory Management, Social Networking, Public Relations, Event Management, Social Media, Teaching, Higher Education, Community Outreach, Project Planning, Critical Thinking, Nonprofits, Fundraising, Business Strategy, Data Analysis, New Business Development, Student Affairs, Business Development, Change Management, Communication, Leadership, Food, Sales, Marketing
Education
State University of New York College at Oswego 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Advantage September 2013 - Present
Friendly Ice Cream Corporation May 2012 - September 2013
Macgregor's Grill and Tap Room August 2011 - February 2012
Vermont Democratic Party 2007 - 2011
College Democrats of New York February 2009 - August 2010
Susan Bartlett For Governor 2010 - 2010
Bill Owens for Congress August 2009 - November 2009
Cabot Creamery May 2008 - August 2008
Skills
Fundraising, Political Campaigns, Grassroots Organizing, Politics, Public Speaking, Social Media, Event Planning, Community Outreach, Political Communication, Policy Analysis, Political Consulting, Microsoft Office, Program Evaluation, Public Policy, Volunteer Management, Research, Elections, Legal Research, GOTV, Social Networking
Education
State University of New York College at Plattsburgh 2007 — 2011
Bachelor of Arts (B.A.), Political Science, History
FedEx Services August 2011 - Present
FedEx Services October 2009 - August 2011
FedEx Services June 1999 - October 2009
Citibank January 1995 - August 1997
Friendly Ice Cream Corporation January 1994 - January 1995
Waldbaum Inc. January 1993 - January 1994
YMCA June 1989 - January 1993
Skills
Unix, XML, Software Documentation, SQL, Linux, Java, Project Management, Management, MySQL, Enterprise Software, Weblogic, Networking, HTML, Windows, Project Planning, Microsoft Office, Tomcat, EDI, Websphere, Six Sigma, Business Analysis, Integration, Software Development, Visio
Education
Southern Methodist University - Cox School of Business 2004 — 2006
Master of Business Administration, Business Strategy and Entrepreneurship
Southern Methodist University 1997 — 1999
Bachelor of Business Administration, Business Administration and Computer Science
Suffolk County Community College 1994 — 1997
Associate in Science, Business Administration
WP GLIMCHER March 2015 - Present
Emerging Concepts February 2013 - March 2015
General Growth April 2006 - November 2012
Friendly Ice Cream Corporation April 2004 - November 2005
Bahama Breeze April 2000 - December 2002
Darden Restaurants 1999 - 2000
TGI Fridays 1993 - 1999
Skills
Real Estate, Strategic Planning, Leases, Location Intelligence, Tenant, Shopping Centers, Restaurants, Corporate Real Estate, Retail, Real Estate Development, Lease Administration, Lease Negotiations, Property Management, Landlords, Real Estate Economics, Tenant Representation, Franchising, Disposition, Real Estate Transactions, Land Acquisition
Education
St. Cloud State University 1984 — 1986
BS, Finance, Economics
U.S. Department of Homeland Security, Transportation Security Administration December 2007 - Present
RGIS September 2006 - April 2011
Hamilton County Probation Department September 2007 - November 2007
Cincinnati Police Department September 2007 - November 2007
Friendly Ice Cream Corporation April 2000 - September 2006
Skills
Microsoft Office, PowerPoint, Outlook Express, Internet, Intranet, Internet Banking, Security, Criminal Justice, Criminal Investigations, Criminology, Addictions, Law Enforcement, Government, Outlook, Customer Service, Policy, Risk Assessment, Word, Public Safety, iPod, Android, Cycle Counting, Auditing, 10 Key, Parenting, Online Marketing, Event Management, Retail, Customer Relations, Customer Satisfaction, Training &..., X-ray, Report Writing, Wii, Xbox 360, Gamecube, Xbox, PS2, GBA, Police, Crime Prevention
Education
University of Cincinnati 2005 — 2007
Bachelor of Science, Criminal Justice
University of Cincinnati 2005 — 2007
Certificate, Addiction Studies
Sinclair Community College 2001 — 2005
Associate of Applied Science, Law Enforcement
National park elementary January 2015 - Present
Houlihan's Restaurants, Inc. May 2012 - Present
NJ Division of Youth and Family Services/Dept. of Children and Families August 2013 - May 2014
The Bistro at Haddonfield March 2009 - May 2012
Friendly Ice Cream Corporation June 2007 - October 2008
Skills
Social Services, Crisis Intervention, Mental Health, Case Managment, Community Outreach, Group Therapy, Adolescents, Psychotherapy, Psychology, Public Speaking, Mental Health Counseling, Family Therapy, Child Development, Childcare, Volunteering, Group Work, Bartending, Case Management, Microsoft Office
Education
Temple University
Bachelor's degree, Social Work
Richard Stockton College of New Jersey
Great American Restaurants June 2013 - Present
The Culinary Institute of America March 2010 - May 2013
Northwest fresh November 2011 - March 2012
The Lenox Club October 2010 - March 2011
Bertucci's October 2009 - March 2010
US Navy December 2005 - December 2009
P.F. Chang's China Bistro August 2005 - November 2005
Inova Health System April 2004 - August 2004
Friendly Ice Cream Corporation April 2003 - April 2004
Skills
Cooking, Culinary Skills, Food Service, Catering, Food, Food Safety, Food, Restaurants, Sanitation, Event Planning, Hospitality, Banquets, Food Preparation, Customer Service, ServSafe, Micros
Education
Culinary Institute of America 2010 — 2013
BPS, Culinary Arts Management
Friendly Ice Cream Corporation August 2010 - Present
Dan Nazar Media February 2012 - Present
Panera Bread January 2014 - July 2014
Friendly Ice Cream Corporation September 2012 - October 2013
Skills
Customer Service, Advertising, Multi Tasking, Money Management, Graphic Design, Web Design, Website Creation, HTML, Flash Animation, InDesign, Photoshop, Digital Photography, Typography, Color Theory, Corporate Branding, Time Management, Crew Supervision, Dreamweaver, Video Editing, Newspaper Design, Professional Audio, Video Production, Digital Media, Multimedia Art, Highly personable, CSS Javascript, Visual Communication, Flyers, Marketing, Mac, Image Editing, Posters
Education
The New England Institute of Art 2013 — 2017
Bachelor of Applied Science (B.A.Sc.), Graphic Design
Bellingham High School 2008 — 2011
Cutting Edge Lasers Technologies September 2013 - May 2015
More Than A Maid May 2013 - March 2015
Paychex December 2012 - May 2013
Friendly Ice Cream Corporation May 2011 - April 2013
St. John Fisher College January 2012 - May 2012
jcpenney May 2010 - May 2011
Skills
Sales, Customer Satisfaction, Teamwork, Event Planning, Public Relations, Management, New Media, Customer Service, Social Networking, Event Management, Social Media Marketing, Marketing
Education
Saint John Fisher College 2008 — 2012
Bachelor of Arts (B.A.), Communications/Journalism with a minor in Digital Technologies and Culture
Liberty Mutual Insurance April 2015 - Present
EPS Literacy and Intervention February 2014 - April 2015
Wayfair October 2012 - February 2014
Southern New Hampshire University September 2010 - May 2012
Sports Authority May 2011 - January 2012
Friendly Ice Cream Corporation April 2004 - August 2010
Southern New Hampshire University September 2006 - May 2010
Southern New Hampshire University March 2009 - March 2010
Skills
Microsoft Office, PowerPoint, Facebook, Microsoft Word, Microsoft Excel, Critical Thinking, Higher Education, Event Planning, Public Speaking, Time Management, Social Media, Student Affairs, Social Networking, Outlook, Social Media Marketing, Access, SPSS, Receptionist Duties, Customer Service, Customer Satisfaction, Training, Tutoring, Leadership, Teamwork, Public Relations, Data Analysis, SQL, Reporting & Analysis, Vlookup, Research
Education
Southern New Hampshire University 2010 — 2012
Master of Business Administration (M.B.A.), Global MBA, 3.95
Southern New Hampshire University 2010 — 2012
Graduate Certificate, Finance, General, 3.95
Southern New Hampshire University 2006 — 2010
Bachelors in Science, Business Administration, Minor in Economics and Organizational Behavior, 3.92
Miami-Jacobs Career College July 2011 - Present
Friendly Ice Cream Corporation September 2001 - July 2011
Walmart September 2005 - November 2007
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, Public Speaking, Project Management, Event Planning, Higher Education, Public Relations, Data Analysis, Event Management, Windows, Analysis, Coaching, Team Leadership, Team Building, Teamwork, Statistics, Inventory Management, Time Management, Training, Accounts Payable, Accounts Receivable, Outlook, Leadership, Budgets, Strategic Planning, Employee Relations, Recruiting, Sales, Student Affairs, CampusVue, Hiring, Human Resources, Interviews, Data Entry, Career Development, Student Financial Aid, Campus, Retaining Customers, Leadership Development, Forecasting, Performance Management, Customer Satisfaction, Accounting, Career Counseling, Office Management, Adult Education
Education
Sinclair Community College 2009 — 2011
Associate of Applied Science (AAS), Accounting
Solitude Mountain Resort October 2013 - Present
Urban Outfitters September 2010 - January 2014
Please Touch Museum September 2012 - December 2012
Ocean Treasures May 2010 - August 2010
Friendly Ice Cream Corporation September 2008 - August 2009
Skills
Typing, PowerPoint, Facebook, Microsoft Word, Microsoft Excel, Microsoft Office, Event Planning, Customer Service, Social Networking, Retail, Research, Spanish, Photoshop, Editing, Inventory Management, Windows
Education
Saint Joseph's University 2009 — 2013
Bachelor of Science (B.S.), Sociology
University of Utah 2012 — 2012
Cargill February 2015 - Present
Witten Farm Market and Greenhouse April 2014 - October 2014
Autumn Rose Farm January 2013 - May 2014
Friendly Ice Cream Corporation October 2010 - August 2012
The Metabolic Weightloss Clinic of Ohio June 2011 - September 2011
The RightThing, An ADP Company June 2009 - August 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Word, Restaurants
Education
The Ohio State University 2011 — 2014
Bachelor's Degree, Agricultural Business and Applied Economics, 3.669
The Education Cooperative June 2013 - Present
Westwood Lodge Hospital February 2013 - June 2013
Friendly Ice Cream Corporation 2008 - 2013
Skills
Healthcare, Treatment
Education
Regis College 2007 — 2011
Bachelor's Degree, Registered Nursing/Registered Nurse
Epic October 2010 - Present
Friendly Ice Cream Corporation 2001 - August 2009
Pizza Hut 1998 - December 2000
Skills
Software Implementation, HL7, ASAP, Healthcare Information..., Bridges, Cache Object Script, Management, Epic Systems, Project Management, Project Planning, ADT, EpicCare Ambulatory, Crystal Reports, Resolute Hospital..., Cadence
Education
Rensselaer Polytechnic Institute 2003 — 2005
BS, Physics
Schenectady County Community College 2002 — 2003
AS, Mathematics
Sherriff Associates April 2010 - Present
Friendly Ice Cream Corporation January 2004 - March 2010
The Estée Lauder Companies Inc. June 2002 - January 2004
Education
Salve Regina University 1998 — 2002
Bachelor's degree, English Language and Literature, General
The Alternative Living Group, Inc. January 2014 - Present
The Alternative Living Group, Inc May 2009 - December 2013
Wildwood Programs Inc August 2006 - May 2009
Friendly Ice Cream Corporation 2005 - 2006
Price Chopper Corporation 2004 - 2005
Skills
Conflict Resolution, Leadership, Management, Human Resources, Performance Appraisal, Business, Public Speaking, Research, Non-profits, Fundraising, Customer Service, Training, PowerPoint, Microsoft Office, Community Outreach, Nonprofits, Program Development
Education
State University of New York Empire State College 2006 — 2009
BS Business, Management, and Economics, Concentration in Management Studies
University at Albany, SUNY 2005 — 2006
Business
Con-Test Analytical Laboratory June 2012 - August 2012
Friendly Ice Cream Corporation October 2011 - August 2012
Springfield College 2011 - 2012
Education
Springfield College 2011 — 2013
Stratus EMR July 2012 - December 2013
MassPoetry.org September 2011 - July 2012
United Personnel July 2011 - September 2011
Clarion Hotel May 2010 - August 2010
Friendly Ice Cream Corporation August 2007 - April 2008
Skills
Writing, Creative Writing, Editing, Proofreading, Blogging, Social Media, Fast Learner, Technical Writing, Press Releases, Newsletters, Web Content, Poetry, Electronic Medical..., Customer Service, Technical Support, Office Administration
Education
Salem State College 2008 — 2012
Bachelor of Arts (B.A.), Creative Writing
Elms College June 2009 - Present
"OH YEAH GOLF AND COLLECTABLES" June 2002 - August 2009
Bite Golf Shoe January 2002 - July 2008
STX Putters January 2002 - July 2008
Adams Golf January 2002 - July 2008
Cathedral High School September 1997 - September 2005
DUNKIN DONUTS - ALLIED DOMECQ QUICK SERVE RESTAURANTS June 1998 - December 2001
Friendly Ice Cream Corporation November 1994 - June 1998
COLOMBO, INCORPORATED June 1989 - November 1994
Team New England Hockey Club August 1993 - April 1994
Skills
Sales, Marketing, Team Building, Sales Operations, Leadership, Product Development, Management, Event Planning, Coaching, Business Planning, Sports, Inventory Management, Customer Service, Golf, Event Management, Merchandising, Club, Social Media Marketing, Strategic Planning, Sales Management, Hospitality, Golf Course Management, Tournaments, Sports Management, Golf Instruction, Sports Marketing, Sponsorship, Recruiting, Golf Courses, Advertising, Golf Fitness, Selling, Retail, Marketing Strategy, Fundraising, Online Marketing, Public Relations, Public Speaking, Athletics, Budgets, Cold Calling, Time Management, Social Media, Account Management, Marketing Communications, Email Marketing, Sponsorship Sales, Leadership Development, Training, Online Advertising
Education
SPRINGFIELD COLLEGE 1977 — 1983
Business
Springfield College 1977 — 1983
Physical Education & Business
Minnechaug Regional High School 1973 — 1977
Catholic Charities of Onondaga County August 2014 - August 2015
The Johnson Family June 2013 - May 2014
Damon's Bar and Grill May 2012 - August 2012
Friendly Ice Cream Corporation May 2011 - August 2011
Gerrity's Supermarket July 2008 - August 2010
Skills
Facebook, Social Media Marketing, PowerPoint, Event Planning, Time Management, Customer Service, Microsoft Word, Microsoft Excel, Social Media, Microsoft Office, Advertising, Marketing, Public Relations, Market Research
Education
Saint Joseph's University 2010 — 2014
Bachelor's degree, Food Marketing
Malvern/MicroCal Products April 2007 - Present
Clear Channel Radio 2005 - 2007
PSC Environmental Services 2004 - 2005
Friendly Ice Cream Corporation 1994 - 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Outlook, Oracle, SSP, PowerPoint, Windows 7
Education
Springfield College 1996 — 1997
Health/Fitness
KVTECH 1992 — 1994
Associate of Science (A.S.), Business Administration and Management, General
Sunny Side Up Restaurant March 2011 - Present
Friendly Ice Cream Corporation July 2010 - August 2011
Boston Market October 2009 - July 2010
Education
The University of Connecticut School of Business 2010 — 2013
Accounting
Howell Cheney Technical High School 2006 — 2009
Culinary Arts/Chef Training
Mount Holyoke College February 2008 - October 2008
Solutions For Staffing September 2007 - February 2008
Silverson Machines, Inc. August 2005 - October 2006
Friendly Ice Cream Corporation June 2003 - December 2004
AMS Services March 2001 - March 2002
Skills
OS X, Software Documentation, Databases, Analysis
Education
Springfield Technical Community College 1999 — 2010
Computers
The John Wright Store and Restaurant July 2013 - Present
Cracker Barrel August 2011 - July 2013
Department of Community and Economic Development/Pennsylvania State Associations of Secretaries April 2012 - October 2012
Pennsylvania State Association of Secretaries April 2012 - 2012
Friendly Ice Cream Corporation December 2006 - August 2011
Skills
Interpersonal Skill, Time Management, High Organizational..., Public Speaking, extroverted, Enthusiast
Education
Shippensburg University of Pennsylvania 2008 — 2012
Bachelor of Science (B.S.), Human Environmental Studies
Energy Transfer May 2015 - Present
Regency Gas Services July 2014 - May 2015
Eagle Rock Energy Partners July 2013 - July 2014
Friendly Ice Cream Corporation 2011 - 2013
Skills
Team Leadership, Conflict Resolution, Microsoft Office, Mathematica, LaTeX, Java, C
Education
Rochester Institute of Technology 2007 — 2011
Bachelor of Science (B.S.), Applied Mathematics
BJ's Wholesale Club July 2015 - Present
Unum February 2014 - July 2015
Unum July 2013 - January 2014
Friendly Ice Cream Corporation January 2012 - June 2013
Friendly Ice Cream Corporation April 2010 - January 2012
Friendly Ice Cream Corporation March 2007 - April 2010
Skills
Restaurant Management, Restaurants, Food Service, Inventory Management, Food & Beverage, Time Management, Food, Income Statement, Cashiering, Hospitality, Food Safety, Customer Satisfaction, Cooking, Inventory Control, Customer Service, Hiring, Leadership, Microsoft Excel, POS, Microsoft Office, PowerPoint
Education
Worcester State College 2012 — 2013
Bachelor of Science (BS), Business Administration, concentration in Marketing
Quinnipiac University
Master's degree, Organizational Leadership, Strategic Leadership
Teamwork Realty Group June 2015 - Present
Oreck Corporation September 2010 - January 2013
ORECK CLEAN HOME CENTER September 2010 - January 2013
Friendly Ice Cream Corporation January 2008 - January 2009
PRIDE CONVENIENCE INCORPORATED 2008 - 2008
RM SULLIVAN TRANSPORTATION January 2005 - January 2007
Skills
Merchandising, Inventory Management, Consumer Products, Inventory Control, Store Management, Visual Merchandising, Income Statement, Sales Management, Retail Sales, Brand Management, Sales, Customer Service, Profit
Education
Springfield Technical Community College
Marketing
University of Massachusetts, Amherst
Finance and Marketing
Academic Success Center September 2012 - Present
Dennis Uniform Store June 2009 - Present
Academic Success Center September 2013 - December 2013
Atlantic Health Services June 2013 - August 2013
Friendly Ice Cream Corporation June 2010 - December 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Java, HTML, Windows, Time Management
Education
Springfield College 2011 — 2015
Physical Therapy
Cosi July 2014 - Present
Au Bon Pain March 2011 - December 2013
Friendly Ice Cream Corporation March 2009 - March 2011
Cosi Inc November 2000 - November 2008
Ruby Tuesday 1995 - 2000
Skills
Multi-unit, Restaurant Management, Food Service, Franchising, Income Statement, Restaurants, Profit, Food & Beverage, Food, Food Safety, Multi-Unit Management, Menu Development, Hospitality, Inventory Management, Merchandising, Succession Planning, Culinary Skills, Hospitality Management, Catering, Cost Control, POS, Labor Control, Food Preparation, Sanitation, Hotels, Labor Management, Cooking, Hiring, Team Building, ServSafe, Cuisine, Fine Dining, Training, New Restaurant Openings, Food Industry, Serve Safe Certified, Banquets, P&L Management, Wine, Food Quality, Recipes, Hospitality Industry, Time Management, Franchise Consulting, Local Marketing, Customer Satisfaction, Inventory Control, Employee Training, Process Scheduler, P&L
Education
Syracuse University 1990 — 1995
Bachelor of Science (BS), Restaurant/Food Services Management
Coldwell Banker Residential Brokerage May 2014 - Present
BNL Strategies, LLC August 2013 - May 2014
Panera Bread June 2003 - March 2012
Boston Market October 1993 - June 2003
Friendly Ice Cream Corporation June 1971 - September 1993
Skills
Restaurant Management, Food Service, P&L, Restaurants, Hiring, Income Statement, Profit, Menu Development, Food & Beverage, Catering, Food
Education
Greater Hartford Association of Realtors 2014 — 2014
State of Connecticut Real Estate Salesperson License, Residential / Commercial Real Estate
Western New England College 1980 — 1988
Bachelor of Science (BS), Business Administration and Management, General
Springfield Technical Community College 1976 — 1980
Associate's degree, Business Administration, Management and Operations
BJ's Wholesale Club November 2012 - Present
BJ's Wholesale Club 1999 - November 2012
Caldor 1990 - 1999
Friendly Ice Cream Corporation 1978 - 1990
Skills
Employee Recognition, Customer Service, Human Resources, Personnel Management, Employee Relations, Succession Planning, Onboarding, Performance Management, Talent Acquisition, Talent Management, Employee Engagement, Benefits Administration, Applicant Tracking..., Labor Relations, Employee Training, Union Avoidance, New Hire Orientations, FMLA, Training, ADP Payroll, Career Development, Change Management, Coaching, College Recruiting, Compensation, Conflict Resolution, Customer Satisfaction, Deferred Compensation, Employee Benefits, Employment Law, Executive Coaching, HR Consulting, HR Policies, Hiring, Internet Recruiting, Interviews, Inventory Management, Kronos, Leadership, Leadership Development, Benefits Negotiation, HRIS, Loss Prevention, Management, Merchandising, Organizational..., Organizational..., Payroll, PeopleSoft, Performance Appraisal
Education
State University of New York - System
GEICO claims / litigation adjusterGEICOOctober 2005 - Present
Friendly Ice Cream Corporation January 1999 - January 2008
Education
strayer university 2007 — 2009
MPA, public administration/ policy analysis
Rutgers University – Camden 2000 — 2005
Zimmerman Associates, Inc. September 2013 - Present
Stacy Loveridge Photography, LLC October 2010 - December 2013
Computer Sciences Corporation November 2004 - August 2013
Arundel Lodge Inc. April 2003 - October 2004
Friendly Ice Cream Corporation June 1997 - April 2003
Skills
Editing, Proofreading, Microsoft Office, Management, Teamwork, Publishing, Spreadsheets, Quality Assurance, Testing, Software Documentation, Quality Center, Requirements Analysis, Indexing, Photoshop, Photoshop Elements, Lightroom, Photography, Photography Studio, Portraits, Verbal & Written..., Mental Health, Crisis Intervention, Training, Social Media, Facebook, Facebook Marketing, Wordpress, Blogging, Teaching, Tutoring, Portrait Photography, Wedding Photography, Research, Early Childhood..., Non-profits, Event Photography, Nonprofits, Content Management, SharePoint, Team Building, Analysis, Proposal Writing, WordPress, Program Management, Data Analysis, SDLC, Social Networking, Online Research, Team Leadership, Outlook
Education
Wayne State University 2014 — 2018
Master's Degree, Library and Information Science
Towson University 1996 — 2001
Bachelor's degree, Early Childhood Education and Deaf Education/Studies
The Community College of Baltimore County 2001 — 2005
American Sign Language Interpreter Certification, American Sign Language, A
Presidio Networked Solutions September 2011 - Present
INX August 2008 - December 2011
MTM Technologies July 2007 - August 2008
Total Communications July 2002 - July 2007
Lechase Data / Telecom July 2000 - July 2002
Friendly Ice Cream Corporation March 1998 - July 2000
Friendly Ice Cream Corporation January 1990 - March 1998
Skills
Cisco Call Manager, CCNA, VoIP, Servers, Cisco Technologies, Cisco UCS, Telecommunications, Unified Communications, Cisco Certified, CCIE, Troubleshooting, System Deployment, Networking, WebEx, Integration, Data Center, IP
Education
Springfield Technical Community College 1985 — 1988
LEGO Systems, Inc. February 2009 - Present
LEGO Systems, Inc March 2008 - January 2009
LEGO Systems, Inc March 1993 - February 2008
Digital Equipment Corporation February 1989 - February 1993
Digital Equipment Corporation September 1987 - January 1989
Friendly Ice Cream Corporation February 1986 - August 1987
Friendly Ice Cream Corporation June 1983 - January 1986
Education
Georgia Institute of Technology - Supply Chain and Logistics Institute 2006 — 2008
Certification, Supply Chain and Logistics Certificate
Rensselaer Polytechnic Institute at Hartford 1992 — 1996
MBA, Operations Management
CPIM, certified through APICS
Certification
University of Massachusetts, Amherst
B.S., Industrial Engineering/Operations Research
SIX SIGMA Green Belt, Certification
Certification, SIX SIGMA Green Belt
Bertucci's June 2008 - Present
Bertucci's November 2006 - May 2008
Bertucci's November 2000 - June 2006
Friendly Ice Cream Corporation 1998 - October 2000
Friendly Ice Cream Corporation 1991 - 1998
Friendly Ice Cream Corporation 1988 - 1990
Friendly Ice Cream Corporation 1984 - 1988
Friendly Ice Cream Corporation 1977 - 1983
Skills
Payroll, Human Resources, Payroll Taxes, Employee Relations, Hiring, Benefits Administration, Onboarding, Recruiting, Performance Management, Employee Training, FMLA, P&L, New Hire Orientations
Education
Western New England University 1983 — 1986
Business/Accounting
Springfield Technical Community College 1981 — 1983
Busness/Accounting
Papa Gino's June 2011 - October 2014
Heartland Automotive Services, Inc. 2010 - 2011
Godiva Chocolatier 2007 - 2010
Friendly Ice Cream Corporation 2004 - 2007
Cosi 1998 - 2004
Cosi 1997 - 1998
Skills
Succession Planning, New Store Openings, Selling, Employee Training, P&L Analysis, System Development, Income Statement, Multi-unit, Profit, Franchising, Retail, Restaurants
Education
State University of New York College at Buffalo 1987 — 1990
BA, English
Focus brands October 2002 - Present
Friendly Ice Cream Corporation June 1974 - July 2002
Skills
Restaurant Management, Restaurants, Franchising, Customer Service, Leadership, Strategic Planning, Management, Food Service, Multi-unit, Food & Beverage, Hospitality, Training, Franchise Consulting, P&L, Income Statement, New Restaurant Openings, Food, Marketing, Menu Development, Coaching, Catering, Multi-Unit, Forecasting
Education
St. Joseph's College 1977 — 1979
BA, Human Relations
Suffolk County Community College 1975 — 1977
AAS, Criminal Justice
St.John the Baptist High School 1971 — 1975
Salsarita's Fresh Cantina August 2014 - Present
Salsarita's Fresh Cantina October 2012 - August 2014
Boston Bread LLC, Panera November 2004 - August 2012
Ellie Fund March 2008 - August 2010
D'angelo's Sandwich Shops December 2000 - November 2004
Friendly Ice Cream Corporation 1990 - 2000
Cote Construction August 1987 - December 1990
York Steak House Systems, Inc (General Mills Restaurant Group) May 1978 - August 1987
Skills
Hospitality, Strategic HR, HR Generalist, Training & Development, Cross-functional Team..., Inspired Culture..., Enthusiast, Culture, Integrity, Employee Training, Management, Leadership, Multi-unit, Training, Budgets, Restaurant Management, Time Management, Human Resources, Sales, Food Service, Catering, Income Statement, Marketing, Strategic Planning, New Restaurant Openings, Franchising, Recruiting, Onboarding, Employee Relations, Hiring, Franchise Consulting, Profit, P&L Management, Food & Beverage, Operating Budgets, Multi-Unit Management, Menu Development, Culinary Skills, Customer Service, Leadership Development, Labor Control, Retail, Succession Planning, Food, Inventory Management, Food Safety, Customer Satisfaction, Operations Management, Team Building, Labor Management
Education
St. Joseph's College (ME) 1976 — 1978
Business Administration and Management, General
Jackie's Family Child Care March 2007 - Present
Gambi Caterers March 2005 - Present
YMCA of Camden County NJ February 2006 - March 2007
Friendly Ice Cream Corporation March 1989 - March 2005
Education
Rowan University 1985 — 1990
BA, Education
The Culinary Institute of America October 2014 - Present
The Culinary Institute of America October 2008 - Present
The Culinary Institute of America July 2012 - October 2014
The Culinary Institute of America July 2005 - July 2012
Friendly Ice Cream Corporation November 1982 - April 2003
Skills
Restaurants, Human Resources, Employee Training, Culinary Skills, Higher Education, Teaching, Public Speaking, Hospitality, Staff Development, Training, Curriculum Design, Experiential Learning, Adult Learning Theory, Strategic Planning, Recruiting, Employment-based..., Conflict Resolution, Employment Law, Career Counseling, Adult Education, Menu Development, Curriculum Development, Food Safety, Employee Relations, Management, Hospitality Management, Coaching, Food & Beverage
Education
State University of New York College at Buffalo 2009 — 2011
MS, Adult Education, Leadership and Management, GPA 4.0
The Culinary Institute of America 2008 — 2008
Certificate, Menu Research and Development
State University of New York at New Paltz 1981 — 1983
biology
Friendly Ice Cream Corporation June 2009 - Present
The Ski Company October 2008 - February 2009
The Cliff House LLC. September 2005 - March 2008
Education
Rochester Institute of Technology 2007 — 2012
New England Culinary Institute September 2015 - Present
Vermont Lake Monsters June 2009 - September 2015
New England Culinary Institute October 2012 - January 2014
New England Culinary Institute September 2010 - October 2012
Friendly Ice Cream Corporation May 2005 - September 2010
Skills
Career Development, Resume Writing, Cover Letters, Interviewing, Recruitment/Retention, Recruitment Advertising, Career Advising, Job Search Strategies, Interview Preparation, Classroom Instruction, Social Networking, Career Counseling, Customer Service, Student Development, Onboarding, Classroom, Training, Teaching, Student Affairs, Microsoft Office, Job Search, Performance Management, Community Outreach, Social Media, Recruiting, Higher Education, Marketing, Employee Training, Applicant Tracking..., Technical Recruiting, Staff Development, Event Management, Leadership Development, Talent Acquisition, Employee Relations, Job Fairs, Screening Resumes, Event Planning, Coaching, Benefits Administration, Organizational..., Human Resources, Public Speaking, Employee Benefits, Interviews, Administration, Employee Engagement, Management, Hiring, Leadership
Education
Saint Michael's College 2003 — 2007
BA, Political Science
Champlain Valley Union HS 1999 — 2003
Tsunami Tsolutions LLC. January 2015 - Present
Tsunami Tsolutions LLC. September 2010 - December 2014
Tsunami Tsolutions LLC. January 2009 - September 2010
Tsunami Tsolutions LLC. June 2007 - January 2009
Friendly Ice Cream Corporation 2001 - 2007
Skills
Problem Analysis, Software Implementation, Matlab, Microsoft Office, Maintenix, Visio, Aerospace, Access, Project Management, Requirements Analysis, Quality Assurance, Program Management
Education
University of Connecticut 2003 — 2006
B.S., Physics
Rochester Institute of Technology
Friendly Ice Cream Corporation September 2009 - Present
Orange AHRC November 2012 - October 2013
DialAmerica Marketing October 1998 - December 2007
Warwick Savings Bank March 1995 - October 1998
Skills
Customer Service, Customer Satisfaction, Inventory Management, Account Management, Marketing, Social Media, Sales Management, Profit, Microsoft Office, Event Planning, Time Management, Microsoft Excel, PowerPoint, Marketing Strategy, Management, Budgets, Team Building, Leadership, Training, Food, Team Leadership, Coaching, Operations Management, Microsoft Word, Food, Restaurants, Food Service, Marketing Communications, Hiring, Restaurant Management, Social Networking
Education
SUNY Orange 1991 — 1993
Business
Pine Bush High School 1988 — 1991
HS Diploma
Corrigan Moving Systems December 2008 - Present
Corrigan Moving Systems 2004 - 2013
Friendly Ice Cream Corporation June 1986 - May 1992
Skills
Shipping, Sales, Warehousing, Move Management, Logistics, Operations Management, Relocation, Trucking, Transportation, Corporate Relocation, Dispatching, LTL, Freight Forwarding, Training, Freight, Management, Truckload, Air Freight, Leadership, New Business Development, Customer Satisfaction, Account Management, Residential Moving, Customs Regulations, Contract Negotiation, Negotiation, Long Distance Moving, Purchasing, Cold Calling, Transportation..., Ocean, Pricing, Supply Chain Management, Team Building, Logistics Management, Inventory Management, Selling, International..., Sales Management, International Logistics, Budgets, Flatbed, Fleet Management, Customer Service, 3PL, Commercial Moving, Process Scheduler, Container
Education
State University of New York College at Brockport 1980 — 1982
BS, Business Administration
State University of New York College at Brockport
BS, Business Administration and Management, General
Colt's Manufacturing Company LLC October 2014 - Present
Crane & Co. September 2012 - August 2014
Baystate Health September 2011 - September 2012
Callaway Golf December 1999 - September 2011
CUNO, Incorporated January 1998 - December 1999
CUNO, Incorporated June 1997 - January 1998
Friendly Ice Cream Corporation August 1991 - June 1997
Friendly Ice Cream Corporation February 1983 - July 1991
Skills
Process Improvement, Project Management, Sustainability, Contingency Planning, Plant Consolidations, Six Sigma, Strategic Planning, Budgets, Team Building, Customer Service, Organizational..., Manufacturing, Management, Lean Manufacturing, Strategy, Operations Management, Leadership, Engineering, Continuous Improvement, Product Development
Education
Roger Williams University 1977 — 1980
BS, Architectural Engineering Technology
Roger Williams University 1977 — 1980
BS, Mechanical Engineering Technology
Child & Family Agency March 2013 - Present
Friendly Ice Cream Corporation 1993 - Present
Wellmore Behavioral Health September 2012 - March 2013
Sacred Heart University August 2000 - June 2012
Southern Connecticut State University 2010 - 2011
Self-Employed Business 1999 - 2002
Northwestern Connecticut Community College 1998 - 2000
Skills
Psychology, Family Therapy, Psychotherapy, Adults, Treatment, Adolescents, Student Affairs, PowerPoint, Personal Development, CBT, Crisis Intervention, Mental Health Counseling, Stress, Social Services, Program Development, Stress Management, Wellness Coaching, Case Managment, Wellness, Holistic Health, Counseling Psychology, Group Therapy, Meditation, Behavioral Health, Therapists, Self-esteem
Education
Southern Connecticut State University 2007 — 2011
Masters, MFT
Sacred Heart University 2002 — 2007
B.S., Finance, 3.97
Northwestern Connecticut Community College 1995 — 1998
A.S., Interpreting for the Deaf
InterMetro Industries Corporation (an Emerson Storage Solutions company) October 2011 - Present
Arbonne International (Independent Consultant) February 2009 - January 2012
UniFirst Corporation October 2010 - October 2011
Friendly Ice Cream Corporation March 2007 - September 2009
Friendlys Ice Cream 1996 - 2007
Skills
Budgets, Team Building, Customer Service, Microsoft Office, Account Management, Sales, Leadership, Coaching, Healthcare, Training, Advertising, Cold Calling, Event Planning, Fundraising, Leadership Development, Management, Marketing, New Business Development, Project Management, Public Speaking, Sales Management, Strategic Planning, Team Leadership, Social Networking, Recruiting, Marketing Strategy
Education
Rowan University 1994 — 1998
BFA, Graphic Design
North Warren Regional High School 1990 — 1994
Crema Cafe October 2011 - Present
Friendly Ice Cream Corporation October 2008 - October 2011
McDonald's Corporation August 2006 - August 2008
Skills
HTML, CSS, XML, Operating Systems:..., Building custom..., Windows, HTML, Teamwork, Organizational Behavior, Customer Satisfaction, Negotiation, Restaurants
Education
Suffolk University 2009 — 2013
BSBA Candidate, Computer Information Systems
Central Catholic High School 2004 — 2008
Flame of Fire Ministries August 2013 - Present
Sherry Lynn's Gluten Free Restaurant September 2012 - February 2013
McEvoy Roofing August 2011 - November 2011
Department of General Services June 2009 - August 2009
Friendly Ice Cream Corporation June 2006 - August 2007
Skills
Product Design, 3D Modeling Software..., Prototyping (Lab & Shop..., Powerpoint, Word, Excel, Photoshop & Illustrator, Sketching/Drawing, Writing, Research, Mechanical Engineering, Problem Identification..., Team Building &..., Community Development, Tutoring, Public Speaking &..., Social Networking, Social Sciences, General Science, Christian Theology, Creation Science &..., Free Energy &..., Public Speaking, Solidworks, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Facebook, Social Media, Editing, Community Outreach
Education
Rensselaer Polytechnic Institute 2006 — 2011
Bachelor's degree, Mechanical Engineering & Industrial Design
La Salle Institute 2002 — 2006
CVS Caremark Corporation May 1988 - Present
Friendly Ice Cream Corporation June 1981 - May 1988
Skills
Team Building, Managed Care, Forecasting, Inventory Management, Profit, Account Management, Cross-functional Team..., Sales, Budgets, Loss Prevention, Sales Operations, Diabetes, Operations Management, Inventory Control, Pharmaceutical Industry, Marketing Strategy, Sales Management, Pharmaceutical Sales, Merchandising, Process Improvement, Strategic Planning, Coaching, Retail, Store Management, P&L Management, Leadership, P&L, Income Statement, Customer Service, Customer Satisfaction, Microsoft Office, Management
Education
Stonehill College 1984 — 1988
BA, Management
Verizon Wireless August 2011 - Present
BJ's Wholesale Club September 2009 - February 2013
RuffaloCODY 2008 - 2009
Friendly Ice Cream Corporation 2006 - 2008
Skills
Customer Service, Sales, Customer Satisfaction, Retail, Cold Calling, Retail Sales, Microsoft Office, Time Management, Merchandising, Inventory Management, Marketing, Microsoft Word
Education
Bellevue University 2012 — 2014
Bachelor's degree, Professional Retail Sales & Management
Temple University 2007 — 2009
BA, Theater
Luxottica Retail October 2011 - June 2014
Bed Bath & Beyond August 2011 - October 2011
National Vision, Inc. September 1999 - June 2011
Empire Vision CentersS March 1994 - September 1999
Friendly Ice Cream Corporation May 1979 - March 1994
Skills
Retail, Store Management, Sales, Recruiting, Management, Visual Merchandising, Sales Operations, Profit, Inventory Control, P&L, Loss Prevention, Customer Satisfaction, Store Operations
Education
The Sage Colleges-Sage College of Albany 1975 — 1977
Associate, Paralegal
Grumpy Gramps 2010 - Present
Benny's Air Conditioning Co. 2007 - Present
Country Cricket Crafts 2007 - Present
Correctional Maintenance Supervisor April 1996 - April 2007
State of Connecticut May 1987 - April 1996
Friendly Ice Cream Corporation May 1975 - July 1987
Skills
Facilities Management, Refrigeration, Leadership, Team Building, Budgets, HVAC, Heat Pumps, New Business Development, Purchasing, Strategic Planning, Contract Management, Operations Management, Contract Negotiation, Continuous Improvement, Maintenance & Repair
Education
Northeast Institute of Industrial Technology 1968 — 1969
Diploma, Ar Conditioning and Refrigeration
Greenfield High School 1960 — 1964
certification, General
Carrier Air Conditioning Heat Pump School
Certification, Heat Pumps
Commercial Trades Institute
Diploma, HVAC
Springfield Technical Community College
Heat and Power, 2nd Class Stationary Fireman License
LIMRA June 2010 - Present
Wood Group 2008 - 2010
Friendly Ice Cream Corporation December 2005 - May 2007
Quest Diagnostics October 1998 - June 2004
Bowne May 1993 - October 1998
Skills
Talent Management, Recruiting, Talent Acquisition, Human Resources, Leadership, Employee Benefits, Employee Relations, Performance Management, Employee Engagement, Succession Planning, Onboarding, Leadership Development, Organizational..., Change Management, Interviews, Employee Training, Customer Service, Project Management
Education
Regis University 2001 — 2003
Masters, Business Administration
Rutgers, The State University of New Jersey-Newark 1991 — 1993
Bachelors, Business Administration
ValueOptions, Inc.® December 2014 - Present
Value Options June 2014 - November 2014
ValueOptions, Inc.® September 2013 - May 2014
Shoprite August 2011 - September 2013
Sodexo 1990 - 2002
Friendly Ice Cream Corporation 1988 - 1990
Skills
Microsoft Word, Customer Service, Retail, Merchandising, Team Building, Operations Management, Management, Teamwork, Team Leadership, Training, Store Management, Profit Maximization, Customer Satisfaction, Purchasing, Food Safety, Menu Costing, Sanitation, Catering, Inventory Management, Income Statement, Elder Care, Patient Advocacy, Wound Care, Menu Development, seafood, Hospitality, Food Service, Child Development, Time Management, Food & Beverage, P&L, Employee Training
Education
Sullivan County Community College 1984 — 1986
Associate of Arts and Sciences (AAS), Hotel, Motel, and Restaurant Management
Valley Sream South High
Springleaf Financial Services 2013 - Present
Friendly Ice Cream Corporation 2008 - 2013
Edible Arrangements 2005 - 2007
Goldberg.Marchesano Partners 1998 - 2001
General Cigar Company 1992 - 1998
Pizza Properties 1988 - 1991
Skills
Golf, Franchise Consulting, Advertising, Marketing, Brand Development, Restaurants, Franchising, Market Planning, Local Marketing, Brand Management, Marketing Strategy
Education
South Dakota State University
BS Journalism, Advertising Major
Wawa, Inc. October 2014 - Present
Cosi October 2012 - October 2014
Friendly Ice Cream Corporation March 2011 - September 2011
Denny's September 2006 - November 2010
Friendly Ice Cream Corporation October 1995 - September 2006
La Salle University October 1989 - May 1995
Skills
Serv-Safe Certified..., Restaurant Management
Education
Rowan University 1985 — 1989
Bachelor of Arts in Communications/Public Relations, Public Relations
Friendly Ice Cream Corporation March 2011 - Present
McDonalds June 2006 - Present
Education
University of Massachusetts, Amherst 2011 — 2013
Technical Writing
Quinsigamond Community College 2007 — 2010
Associates, General Studies
Mohegan Sun May 1999 - September 2010
Foxwoods Resort Casino March 1999 - September 1999
Friendly Ice Cream Corporation 1994 - 1997
Education
University of Connecticut Storrs, CT 1995 — 1999
75 Credits, History and Political Science
Lewis S. Mills High School 1992 — 1995
Community
Three Rivers Community College
In Progress, General Studies, 3.68
Friendly Ice Cream Corporation Pastry Chefmy own businessSeptember 2010 - Present
Education
Suffolk County Community College 2009 — 2012
associate, baking and pastry arts
Hamilton Sundstrand a United Technologies Company January 2012 - Present
The Yankee Candle Company, Inc. 2015 - 2015
Hamilton Sundstrand January 2011 - January 2012
Hamilton Sundstrand January 2009 - January 2011
Rocky’s Ace Hardware Corporate Office January 2005 - January 2009
Friendly Ice Cream Corporation January 2001 - January 2005
Friendly's Ice Cream Corporation January 1996 - January 2001
Skills
Process Improvement, Customer Service, Microsoft Word, Administrative..., Outlook, Event Planning, Microsoft Office, Time Management, Microsoft Excel, Office Management
Education
Southern New Hampshire University 2014 — 2017
Associate's degree (in process), Business Administration
DiBella's Old Fashioned Submarines 2012 - Present
Friendly Ice Cream Corporation June 2006 - September 2012
Education
State University of New York College at Geneseo 2006 — 2010
Bachelor of Arts, Mathematics
Northbridge Fire Department September 2011 - Present
Olive Garden December 2010 - Present
The Home Depot March 2010 - June 2010
McDonald's Corporation March 2008 - January 2010
Friendly Ice Cream Corporation August 2006 - March 2008
Skills
Healthcare Provider CPR...
Education
Quinsigamond Community College 2010 — 2014
Associatates, Criminal Justice
Northbridge High School 2006 — 2010
HS Diploma, General HS
Town Of Stoneham July 2011 - Present
Town of Stoneham July 1983 - June 2010
Friendly Ice Cream Corporation 1981 - 1997
Burger King Corporation 1980 - 1990
Skills
Sales, Outlook, Strategic Planning, Microsoft Word, Microsoft Office, Customer Service, Management, New Business Development, Sales Management, Budgets, Team Building, PowerPoint, Coaching, Microsoft Excel, Organizational..., Training, Leadership, Event Planning, Fundraising, Account Management
Education
Salem State College 1983 — 1989
Bachelor's degree, Office Administration
Friendly Ice Cream Corporation March 2003 - Present
About Face March 2002 - March 2003
The Skin Apothecary September 1996 - March 2002
Skills
Esthetician, Massage Therapist, Customer Service, Customer Relations, Therapeutic Massage
Education
Quinsigamond Community College 1987 — 1989
Associates, Business Administration
Westboro High School 1983 — 1987
High School Diploma, General
Quinsigamond Community College ownerBlack & White ReOctober 2004 - March 2010
Friendly Ice Cream Corporation May 2001 - October 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation
Education
Quinsigamond Community College 2011 — 2014
Associate's degree, Human Services, General
Dunkin Donuts July 2014 - Present
Suffolk University September 2009 - Present
Crumbs Bake Shop May 2013 - June 2014
Ellen Gamache January 2011 - December 2012
Stylus Salon July 2009 - July 2010
Friendly Ice Cream Corporation July 2008 - July 2009
Skills
Customer Service, Food, Telephone Skills, Facebook, Social Media, PowerPoint, Microsoft Word, Microsoft Excel, Social Networking
Education
Suffolk University 2009 — 2013
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication
Springfield College August 2000 - Present
Friendly Ice Cream Corporation 1990 - 2000
Bank of New England-West 1990 - 2000
Education
Durham College, Kingston Jamaica
Springfield College
Dare Family Services April 1997 - Present
KYANOUS STAVROS January 1997 - November 2000
Friendly Ice Cream Corporation December 1988 - November 1997
Skills
living life to the..., jewerly making
Education
Springfield Technical Community College
Angelika Film Center Mosaic September 2012 - Present
Vermont Teddy Bear Company December 2011 - December 2011
Friendly Ice Cream Corporation December 2010 - November 2011
Space Matters of Washington, D.C. September 2010 - November 2010
Ballet Theatre of Maryland May 2009 - August 2009
- 2009 - 2009
St. John's College, Annapolis, MD 2009 - 2009
Summer Stage 2005 - 2005
Skills
Microsoft Office, Outstanding Customer..., Communication Written, Organizing, Cooperation, Diligent, Efficiency Management, Calm Under Pressure, Attention To Detail, Fast Learner, Microsoft Excel, Inventory Management, Classics, Liberal Arts, Theatrical Production, Skilled Communicator, Money Management, Team Leadership, Office Management, Set Construction, Set Dressing, Team Spirit, Customer Service
Education
St. John's College (MD) 2006 — 2010
Bachelor of Arts, Liberal Arts
BRAVO BRIO Restaurant Group May 2013 - January 2015
Barco November 2012 - April 2013
Friendly Ice Cream Corporation January 2010 - April 2012
Bob Evans March 2011 - July 2011
La Comedia Dinner Theatre September 2009 - January 2010
Skills
Solidworks, Pro Engineer, SC Tetra, Matlab, NI LabVIEW, Simulink, Engineering Equation..., Java, Fortran, AutoCAD, ANSIS APDL, Hypermesh, Thermodynamics, Fluid Mechanics, Woodworking, Microsoft Office, Calculus, Microsoft Word, TurboCAD, Hand Drafting, Home Repairs, Customer Service, SolidWorks, Team Building
Education
Wright State University 2015 — 2017
Master of Engineering (M.Eng.), Mechanical Engineering
Wright State University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Mechanical Engineering
Sinclair Community College 2009 — 2012
Associate of Arts and Sciences (AAS), Mechanical Engineering
Phoenix Co Inc 2011 - 2012
IPG Photonics October 2010 - April 2011
Friendly Ice Cream Corporation May 2006 - June 2010
Skills
Hospitality, Customer Service, Cooking, Diligent, Residential Roofing, Food Preparation, Clean Rooms, Cleaning, Data Entry, Readiness
Education
Quinsigamond Community College 2007 — 2009
Business Administration and Management, General
Bay Path RVT High School 2004 — 2006
Genral Marketing
Peconic Bay Diner April 2012 - Present
7-Eleven December 2010 - November 2011
Friendly Ice Cream Corporation June 2010 - December 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft Power Point, Paint, Cashiering, Office Organizing, Cleaning, Long Hours, Money Managing, Mathematics
Education
Suffolk County Community College 2011 — 2019
Liberal Arts and Sciences/Liberal Studies
UMass Memorial Medical Center November 2012 - Present
Cardiovascular Associates of Central Connecticut March 2012 - November 2012
Famous Dave's January 2009 - July 2012
Friendly Ice Cream Corporation November 2007 - January 2009
Skills
Cpr Certified, PowerPoint, Microsoft Word, Microsoft Office, Customer Service, Time Management, Microsoft Excel, Teamwork, First Aid, Critical Thinking, Medical Terminology
Education
Sanford Brown College Farmington 2011 — 2013
Associate of Science (AS), Cardiovascular Sonography
Springfield Technical Community College 2009 — 2011
Distinctive Hospitality Group March 2014 - Present
Distinctive Hospitality Group November 2008 - March 2014
McCormick & Schmick's April 2010 - April 2012
Friendly Ice Cream Corporation June 2004 - November 2010
Skills
Profitability Tracking, Payroll, Accounts Payable, Budget Setting, Operating Budgets, Food Quality, Food Cost Analysis, Food Cost Management, Labor Management, Recipe Testing, Financial Variance..., Cooking, Banquet Operations, Inventory Management, Purchasing, Quality Assurance, Planned Preventative..., Computer Software..., Customer Service, Sanitation, Restaurants, Food
Education
Southern New Hampshire University 2014 — 2018
Cambridge School of Culinary Arts 2004 — 2004
Certificate, Cooking and Related Culinary Arts, General
Friendly Ice Cream Corporation November 2002 - Present
Denny's Restaurant October 2001 - July 2002
Renaissance Scottsdale resort March 1998 - October 2000
Skills
Food & Beverage, Restaurants, Resorts, Restaurant Management, Food Service, Menu Development, Food, Culinary Skills, Catering, Fine Dining, New Restaurant Openings, Hospitality, Food Safety, Multi-unit, Micros, Labor Control, Serve Safe Certified, ServSafe, Food Preparation, Bartending, Food Cost Management, Cuisine, Food Quality, Culinary Management, Sanitation, Banquets, Food Cost Analysis, Recipes, Cooking, Menu Costing, Guest Service Management, Customer Satisfaction, Menu Engineering
Education
Southern NH University 1991 — 2004
Bachelor of Science (BS), Eco/fin, restaurant management
Pembroke Academy 1974 — 1977
RadioShack June 2011 - Present
Friendly Ice Cream Corporation June 2008 - January 2010
Skills
Sales, Social Networking, Customer Service, Inventory Management, Retail, Cashiering, Time Management, Customer Satisfaction, Merchandising, Microsoft Office, PowerPoint, Microsoft Word, Facebook, Microsoft Excel, Visual Merchandising, Retail Sales, Social Media, Data Entry, POS, Event Planning, Software Quality
Education
Wright State University 2012 — 2014
Computer Science, Bachlor of Scince
Sinclair Community College 2011 — 2012
University of Dayton 2010 — 2011
Computer Engineering
Friendly Ice Cream Corporation April 2012 - July 2012
Toys R Us October 2011 - December 2011
Skills
Art, Organization, Reading, Creative Writing, Writing, Childcare
Education
SUNY New Paltz 2012 — 2016
Classic Site Solutions, Inc. May 2012 - Present
Jimmy The Greeks May 2011 - February 2012
Friendly Ice Cream Corporation April 2007 - May 2011
Education
Roger Williams University 2009 — 2013
Starbird Construction Inc 1989 - 2012
Friendly Ice Cream Corporation 1985 - 1989
Skills
Microsoft Excel, Microsoft Word, MS Project, Project Management, Cost Accounting, Estimating, Master Builder
Education
State University of New York College at Potsdam 1976 — 1978
Business Administration and Management, General
University of Northern Colorado 1968 — 1972
Bachelor of Arts (B.A.), History
king of diamond 2011 - Present
Friendly Ice Cream Corporation February 2010 - September 2011
learn as grow February 2010 - September 2011
Education
Sheridan Technical Center 1980 — 1982
food production and management, Foods, Nutrition, and Wellness Studies, General
Hollywood Hills High 1978 — 1981
high school diploma, General Studies
stewerts 2011 - February 2013
Friendly Ice Cream Corporation February 2011 - December 2011
Skills
Retail, Customer Service, Inventory Management, Merchandising, Store Management, Sales Management, Visual Merchandising, Sales, Loss Prevention, Management, Team Building, Profit
Education
SUNY Empire State College 2008 — 2010
Business, Management, Marketing, and Related Support Services
Northville Central 1991 — 1996
Self-employed December 2011 - Present
Friendly Ice Cream Corporation July 1986 - October 2011
FW Woolworth July 1979 - May 1986
Education
Manatee Community College 1974 — 1977
Associate of Arts (AA), Music Education
Leesburg High School
Friendly Ice Cream Corporation 2006 - Present
W.M Wrights Co 1995 - 2005
Skills
Troubleshooting, Customer Service, Food, Inventory Management, Food Safety, Microsoft Office
Education
Springfield Technical Community College 1989 — 1995
Stadium Bar and Grill 2004 - 2013
Friendly Ice Cream Corporation June 1999 - February 2001
Skills
Inventory Management, Retail, Customer Service, Sales, Merchandising
Education
Shippensburg University of Pennsylvania 1985 — 1989
Archbishop Ryan H.S. 1981 — 1985
High School Diploma, General Studies
Deutsch June 2013 - Present
The Ridgewood Country Club May 2012 - August 2012
Friendly Ice Cream Corporation September 2011 - January 2012
Skills
Economics, Marketing, Outlook, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Fitness, Hospitality Industry, PowerPoint, Account Management, Merchandising, Photoshop, Online Marketing
Education
SUNY Cortland 2011 — 2013
Bachelor of Science (BS), Business/Managerial Economics
Tompkins Cortland Community College 2009 — 2011
Hotel, Motel, and Restaurant Management
Courtyard by Marriot May 2013 - Present
Friendly Ice Cream Corporation October 2008 - October 2011
Olive Garden August 2007 - October 2008
Education
Quinsigamond Community College 2012 — 2014
Associate's degree, Hospitality and Food Service Management