Friendly Ice Cream Corporation
Industry: Restaurant company
DescriptionFriendly's is a restaurant chain on the United States' East Coast. Friendly's was founded in 1935 in Springfield, Massachusetts, by the Blake brothers S. Prestley and Curtis. It has 10,000 employees; John M. Maguire is the CEO. Headquarters: Wilbraham, Massachusetts, United States Founded: 1935, Springfield, Massachusetts, United States CEO: John M. Maguire (18 Apr 2012–) Subsidiaries: Johnny Rockets, Parent organizations: Dean Foods (dairy products), Sun Capital Partners (restaurants) Founders: Curtis Blake, S. Prestley Blake
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Friendly Ice Cream Corporation Employees
Friendlys Ice Cream LLC August 2013 - July 2015
Kessler Family LLC dba Friendly's January 2000 - July 2013
Friendly Ice Cream Corporation January 1996 - December 1999
Friendly Ice Cream Corporation May 1985 - December 1995
Skills
Teaching Aid Dale..., Microsoft Office, ServSafe Instructor, Multi-unit, ServSafe, Restaurant Management, Food Service, Restaurants, Food Service Operations, Food Safety, Food, Food & Beverage, Income Statement, Inventory Management, Customer Service, Profit, Sanitation, Labor Management, Cooking, Team Building, Hospitality, Budgets, POS, PowerPoint, Public Speaking, Coaching, Purchasing, Retail, Employee Training, Microsoft Excel, Payroll, Time Management, Training, Hospitality Management, Merchandising, Microsoft Word, Food Preparation, Outlook, Leadership Development, Operations Management, Management, HACCP, Employee Relations, Sales, New Restaurant Openings, Multi Unit, Labor Control, Multi-Unit Operations, Multi-Unit Management, Hiring
Education
Manchester Community College
Associate of Science (A.S.), General Study
Davita Dialysis August 2015 - Present
CardioNet October 2011 - August 2015
Victoria's Secret June 2007 - October 2013
La Salle University August 2006 - May 2010
Friendly Ice Cream Corporation June 2005 - September 2005
Skills
Accounts Receivable, Sales, Data Entry, Microsoft Office, Microsoft Excel, Accounts Payable, PowerPoint, Invoicing, Microsoft Word, Customer Service, Medical Billing, Outlook, Finance, Access, Account Reconciliation, Time Management, Peachtree, SAP ERP, Healthcare Reimbursement, Income Tax, Social Media, Human Resources, General Ledger, GAAP, Inventory Control, Financial Accounting, NextGen, Turbo Tax, Cashiering, Selling, Microsoft Publisher, Billing Systems, A/R collections, Windows 7, Goal-oriented..., Reimbursement, TaxCut, Collections, Third Party Billing, Durable Medical..., SharePoint
Education
La Salle University 2006 — 2010
Bachelor's of Science in Business Administration, Accounting, 3.44 GPA
West catholic 2002 — 2006
Diploma
St. Ignatius 1999 — 2002
Red Roof Inn, Inc. April 2008 - Present
New Vision Communications December 2005 - April 2008
Apple American Group (dba. Applebee's) October 1999 - June 2004
Friendly Ice Cream Corporation January 1994 - October 1999
SBA Advertising August 1985 - October 1989
Skills
Advertising, Marketing, E-commerce, Market Planning, Brand Management, Public Relations, Event Management, Creative Direction, Media Planning, Sales, Direct Mail, Marketing Management, Budgets, Management, New Business Development, B2B, Retail, Customer Satisfaction, Hospitality, Sales Operations, Trade Shows, Training, Marketing Strategy, Hotels, Social Media Marketing, Marketing Communications, Email Marketing
Education
Kent State University
BBA, Marketing
Nesconset Center For Nursing and Rehab October 2011 - Present
Tartan Textile Services 2000 - 2003
Friendly Ice Cream Corporation 1996 - 2000
Skills
Troubleshooting, Computer Hardware, Windows, Access, Customer Service, Active Directory, Operating Systems, DHCP, VMware, System Administration, Disaster Recovery, DNS, Backup Exec, Technical Support, Windows 7, Networking, Software Installation, Help Desk Support, Windows XP, Hardware, Antivirus, Printers, Computer Repair, Laptops, Wireless Networking, Workstations, Hardware Support, Remote Desktop, Windows XP Pro, System Deployment
Education
Nassau Community College 1970 — 1972
Associate of Arts (AA), General Studies
Oceanside High School 1965 — 1968
SeaWorld Parks & Entertainment - Sesame Place January 2015 - Present
SeaWorld Parks & Entertainment - Sesame Place May 2012 - December 2014
Kids Play Lounge February 2012 - May 2012
Kid Junction December 2008 - February 2012
University Program Board at James Madison University August 2009 - May 2011
Friendly Ice Cream Corporation September 2006 - May 2007
Skills
Event Planning, Event Management, Marketing, Advertising, Google Analytics
Education
James Madison University 2007 — 2011
B.S., Communication Studies
JPMorgan Chase & Co. May 2015 - Present
PwC August 2013 - May 2015
Friendly Ice Cream Corporation February 2007 - July 2013
Cartus February 2012 - December 2012
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Time Management, Teamwork, Customer Service, Data Entry, Public Speaking, Accounting, Event Planning, Research, Facebook, Outlook, Critical Thinking, Leadership, Access, Social Media, Social Networking, Budgets, Financial Analysis, Analytics, Risk Assessment
Education
Marist College 2012 — 2013
Master of Business Administration (MBA), Accounting, 3.5 GPA
Mount Saint Mary College 2009 — 2011
Bacholers, Accounting
Boloco February 2012 - Present
Romano's Macaroni Grill April 2007 - April 2010
Applebee's June 2005 - April 2007
Baja Fresh January 2004 - June 2005
Friendly Ice Cream Corporation February 2002 - January 2004
Gingerbread Construction Company February 2001 - February 2002
Biltmore Hotel June 2000 - February 2001
Pastry Arts, Inc October 1996 - June 2000
Skills
Restaurant Management, Consulting, ServSafe Alcohol..., Branding & Identity, Bar Management, Baking, Social Media, P&L Budget Management, P&L Forecasting, P&L Management, Labor Control, Employee Relations, Employee Management, Employee Training, New Restaurant Openings, Business Development, Training & Development, Menu Development, Food Safety, Food & Beverage, Food, Hospitality, Restaurants, Banquets, Food Service, Culinary Skills, Catering, Cooking, Sanitation, Micros, Hiring, Hospitality Management, Local Marketing, Pre-opening, Serve Safe Certified, ServSafe, Training, HACCP, P, Hiring Practices
Education
Johnson and Wales University 1996 — 2000
Bachelor’s Degree Food Service Management, Associate’s Degree Baking & Pastry Arts
Market basket March 2012 - Present
Friendly Ice Cream Corporation March 2007 - May 2013
Skills
AutoCAD, Solidworks, Pro Engineer, MS Project, CAD
Education
Massachusetts Bay Community College 2009 — 2013
Associate of Science (A.S.), Engineering Design
Quinsigamond Community College
The Home Depot May 2015 - Present
The Home Depot December 2013 - May 2015
Friendly Ice Cream Corporation June 2011 - January 2013
Staples May 2006 - September 2008
Skills
ArcGIS, ArcCatalog, ArcMap, Microsoft Excel, First Aid, Cpr Certified, English, Microsoft Applications, Research Projects, Computer-savvy, Organization, Outdoorsman, Outdoor Recreation, Adobe, Graphic Design, SPSS, Geography, Customer Service, Teamwork, Social Media, Sales, Time Management, PowerPoint, Public Speaking, Research
Education
Kutztown University of Pennsylvania 2008 — 2013
Bachelor's degree, Geography
Central York High School 2004 — 2008
Diploma, General Studies
Friendly Ice Cream Corporation February 2011 - June 2011
Education
Johnson and Wales University 2013 — 2017
Bachelor of Science (BS), Food Service, Waiter/Waitress, and Dining Room Management/Manager
Mohawk Valley Community College 2010 — 2010
Bachelor of Science (BS), Food Preparation/Professional Cooking/Kitchen Assistant
Brockton community Schools July 2012 - Present
Curry College October 2011 - May 2012
Friendly Ice Cream Corporation September 2007 - September 2011
Skills
Customer Service, PowerPoint, Facebook, Microsoft Word, Time Management, Outlook, Event Planning, Microsoft Office, Data Entry, Microsoft Excel, Public Speaking, Social Networking
Education
Curry College 2009 — 2013
Bachelor's, Communication
Massasoit Community College 2007 — 2009
Rosewood Hotels & Resorts March 2015 - Present
Apple April 2013 - February 2015
University Chiropractic May 2014 - September 2014
Chipotle Mexican Grill March 2012 - April 2013
Rubio's Restaurants, Inc. March 2011 - March 2012
Friendly Ice Cream Corporation October 2008 - October 2010
Skills
Marketing, Time Management, Management, Training, Restaurant Management, Communication Skills, Spanish, Inventory Management, Inventory Control, Team Leadership, Staff Development, Customer Service..., Critical Thinking, Coaching, Customer Service, Social Networking, Customer Satisfaction, Social Media, Sales, Public Speaking, Customer Retention, Microsoft Office, Leadership Development, Microsoft Word, Teamwork, Team Building, Leadership, Retail, Analysis, Project Planning, Event Planning, Facebook, Recruiting, Microsoft Excel, PowerPoint, Research, Social Media Marketing, Marketing Strategy, Communication, Hospitality
Education
Menlo College 2011 — 2015
Marketing, Business Management
Cornerstone Architectural Group February 2013 - Present
G&A Services, LLC. September 2012 - February 2013
Friendly Ice Cream Corporation August 2010 - December 2012
Soleil Tans May 2009 - September 2010
Skills
High Organizational..., Editing, Microsoft Office, Electronic Filing, Sales Management, Critical Thinking, Communication Skills, Facilitators, English, Criminology, Analysis, Data Entry
Education
Rutgers, The State University of New Jersey-New Brunswick 2010 — 2012
Bachelor of Arts (B.A.), English
Middlesex County College 2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Cornell University August 2014 - Present
Buffalo Wild Wings October 2013 - March 2014
Friendly Ice Cream Corporation June 2010 - January 2013
Skills
Mac, Graphic Design, Adobe Creative Suite, Illustrator, InDesign, Typography, Web Design, Final Cut Studio, iMovie, DVD Authoring, Adobe Acrobat, Sketching, Photoshop, Saxophone, Wood Shop, Microsoft Office, Bookbinding, Music, Music Theory, Jazz Band, Jazz, Instrumentation, Arranging
Education
SUNY New Paltz 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Visual and Performing Arts
Onondaga Community College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Graphic Design
Metro LLC March 2013 - Present
Sagewell, Inc January 2013 - February 2013
City of Boston - Election Department October 2012 - November 2012
Whole Foods Market July 2010 - October 2011
North Zone Family Resource Center December 2009 - March 2010
Whole Foods Market August 2008 - September 2009
Quick Temps May 2007 - September 2007
Friendly Ice Cream Corporation June 2005 - November 2006
Education
Millennium Training Institute 2012 — 2012
Certificate, Business Administration & Bookkeeping
Roxbury Community College 2009 — 2009
Certificate, Customer Service Certificate
Brighton High School 1996 — 2000
H.S Diploma
Marsh Supermarkets January 2014 - Present
Lindley G. Cook 4-H Camp May 2013 - Present
Newton Volunteer First Aid and Rescue Squad May 2011 - Present
Sussex County 4-H Office June 2012 - August 2012
Friendly Ice Cream Corporation February 2011 - August 2011
McDonald's Corporation July 2010 - January 2011
Skills
Emergency Medicine, Cpr Certified, Public Speaking, Determination, Passionate about work, Friendliness, Charismatic Leadership, Critical Thinking, Goal Oriented, Pharmacy, Healthcare, Highly detail oriented, Volunteering, Time Management, First Aid, Team-oriented, Teamwork, AED, Social Skills, Telephone Skills, Cashiering, Conflict Resolution
Education
Purdue University 2011 — 2017
Doctor of Pharmacy (Pharm.D.), Pharmacy, First Professional Year
Friendly Ice Cream Corporation April 2009 - Present
Skills
Customer Service, Microsoft Excel, Microsoft Word
Education
Monroe Community College 2012 — 2018
Liberal Arts
Robert Wood Johnson University Hospital Hamilton May 2015 - Present
Olden Pharmacy January 2008 - Present
Friendly Ice Cream Corporation June 2010 - August 2011
Skills
Medical Terminology, Vital Signs, Customer Service, Critical Thinking, Nursing, Medication..., Microsoft Office, Cpr Certified, Data Entry, Event Planning, Clerical Skills, Telephone Skills, HIPAA, Appointment Scheduling, Public Speaking, CPT, PowerPoint, Microsoft Excel, ED PulseCheck (IBEX), Event Execution, QCPR Quadramed, Sunrise Clinical Manager, Pharmacology, CPR Certified
Education
Mercer County Community College 2010 — 2015
Associate of Science, Nursing, Registered Nursing/Registered Nurse
Friendly Ice Cream Corporation 2010 - 2014
Friendly's Ice Cream, LLC 1998 - 2010
Friendly's Ice Cream, LLC 1993 - 1998
Friendly's Ice Cream, LLC 1985 - 1992
Friendly's Ice Cream, LLC 1980 - 1985
Skills
Analysis, Management, Training, Restaurant Management, Restaurants, Menu Development, Food, Customer Service, Marketing, Profit, Sales, P&L, Inventory Management, Food Safety, Food & Beverage, Strategic Planning, Hiring
Education
Penn State University
Bachelor's Degree, Spanish Linguistics, with a minor in Nutrition
Physicians for Human Rights May 2015 - Present
University of Connecticut Human Rights Institute August 2014 - Present
Cohen Center for Holocaust and Genocide Studies August 2012 - May 2014
Keene State College Associate Provost Office January 2011 - May 2014
Keene State College August 2013 - December 2013
Friendly Ice Cream Corporation June 2012 - August 2012
Mansfield Community Center September 2008 - January 2012
Mansfield Parks and Recreation (Camp Mansfield) June 2008 - August 2011
Skills
Clerical Work, Customer Service, Childcare, Highly personable, Multicultural, Team Leadership, Kindness, Cooking, Vegetarian, Creative Arts, Organized self-starter, Highly motivated..., Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Learning Quickly, SPSS, Public Speaking, Student Affairs, Time Management, Research, Community Outreach, Volunteer Management, Editing, Nonprofits, Teaching, Social Media, Higher Education, Academic Advising, Curriculum Design, Student Development
Education
University of Connecticut 2014 — 2016
Master of Arts (M.A.), International Studies and Human Rights
Keene State College 2010 — 2014
Bachelor of Arts (B.A.), Sociology
Keene State College 2010 — 2014
Bachelor of Arts (B.A.), Holocaust and Genocide Studies
Jagiellonian University 2013 — 2013
Study Abroad Experience, Holocaust and Genocide Studies
The University of Connecticut 2008 — 2010
No Degree, Early College Experience Program
E.O. Smith High School 2006 — 2010
General Education
Victoria's Secret November 2013 - Present
Nike September 2012 - November 2013
adidas June 2010 - September 2012
Gap Inc. November 2005 - October 2008
Gap Inc. December 2002 - November 2005
Mosaic Sales Solutions August 2001 - March 2002
Best Buy September 2000 - August 2001
Blockbuster December 1997 - September 2000
Friendly Ice Cream Corporation August 1997 - December 1997
McDonald's February 1995 - August 1997
Skills
Loss Prevention, Business Operations, Inventory Management, Visual Merchandising, Retail, Personnel Management, Merchandising, Leadership, Management, Forecasting, Training, Sales, Human Resources, Profit, Customer Service, Big Box
Education
Nassau Community College 2003 — 2007
AS, Business Administration
Northeastern University November 2011 - Present
Karma Yoga Studios 2014 - Present
Boston Architectural College February 2007 - November 2011
University of Massachusetts – Bachelors Degree with Individual Concentration January 2004 - February 2007
University of Massachusetts – Bachelors Degree with Individual Concentration September 2001 - December 2004
Chandler's restaurant at Yankee Candle in Deerfield, MA July 2002 - October 2003
Friendly Ice Cream Corporation May 1996 - July 2002
Skills
Educational Technology, Personality, Office Administration, Event Planning, Teaching, Project Management, Training, Editing, Student Affairs, Higher Education, Nonprofits, Curriculum Development, Admissions, Curriculum Design, Recruiting, E-Learning, Career Counseling, Proposal Writing
Education
Northeastern University 2013 — 2015
Master's Degree, Higher Education/Higher Education Administration
University of Massachusetts
Bachelor of Arts, Creative Writing
Doherty Memorial High School
Doherty Memorial High School
Friendly Ice Cream Corporation 2010 - 2011
Education
Mount Wachusett Community College 2009 — 2010
n/a, paralegal, B
Apex Merchants Group June 2012 - Present
Sears Holdings Corporation November 2007 - May 2012
Rochester General Health System February 1997 - April 2007
US Navy 1990 - 1996
Friendly Ice Cream Corporation 1988 - 1990
Skills
Military Operations, Military, Troubleshooting, Electronics, Maintenance & Repair, Forklift Operator, Program Management, Logistics, Leadership, Inventory Management, Team Building, Team Leadership, Training, Inventory Control, Operations Management, Customer Service, Microsoft Office, Computer Hardware, Process Scheduler, Windows 7
Education
SUNY Brockport 1997 — 2011
Bachelor's degree, Social Work
Monroe Community College 1994 — 1996
Associate of Arts (AA), Counseling Psychology
friendly's November 2004 - September 2005
Friendly Ice Cream Corporation 2004 - 2005
Sears Logistic Services July 2004 - September 2004
Dunkin Donuts August 2003 - July 2004
Simplex September 2002 - February 2003
Mount Wachusett Community College October 2001 - March 2002
Education
mt wachusett community college 1999 — 2002
associates, executive office administration
Mount Wachusett Community College
Associate Degree
MCPHS January 2013 - Present
MCPHS September 2012 - December 2012
Beth Israel Deaconess Medical Center December 2011 - November 2012
CVS Pharmacy November 2011 - February 2012
Friendly Ice Cream Corporation November 2006 - January 2012
Skills
Cpr Certified, PowerPoint, Event Planning, Microsoft Office, Data Entry, Public Speaking, Time Management, Microsoft Excel, Research, Critical Thinking, Community Outreach, HPLC, IR, Cell Culture, Immunization
Education
Massachusetts College of Pharmacy and Health Sciences 2009 — 2013
BS in Pharmaceutical Sciences
Plymouth State University September 2010 - Present
Friendly Ice Cream Corporation 2011 - 2012
Marylou's 2008 - 2011
Skills
Customer Service, Sales, Serving Others, Cash Register, Highly personable
Education
Plymouth State University 2010 — 2014
Marketing, Public Relations
Scituate High School 2008 — 2010
GEICO June 2012 - Present
KBS SALES INC June 2010 - Present
J. KOKOLAKIS CONTRACTING INC March 2008 - May 2010
CANOS TILE CORP January 2007 - February 2008
TRF DELI INC December 2004 - December 2007
PAT & RICK'S DELI INC December 2001 - December 2004
SEAQUA DELICATESSAN INC. January 1992 - November 2001
Friendly Ice Cream Corporation June 1985 - March 1996
Skills
Outlook, Word, Excel, Microsoft Office, Customer Relations, Customer Service, Event Management, Event Planning, Scheduling, Process Scheduler
Education
FARMINGDALE HIGH SCHOOL 1984 — 1988
Regents Diploma, General Studies
Nassau Community College
Filgers east end March 2015 - Present
Richmonds September 2014 - Present
Tap and Mallet June 2013 - October 2014
Beechers handmade cheese September 2012 - May 2013
Cox communications January 2012 - September 2012
Sutherland Global Services June 2011 - December 2011
Friendly Ice Cream Corporation January 2011 - June 2011
Skills
Serve safe certified, Microsoft Office, Data Entry, Cooking, Janitorial Services, Scheduling, Inventory Management, Order Entry, Serving, Restaurant Management, Phone Skills, Answering Phones, Bartending, barista, Customer Service, Process Scheduler, Telephone Skills, Social Media, Troubleshooting, Sales, PowerPoint, Recruiting, Time Management, Management, Social Networking, Social Media Marketing, Food, Chef, Facebook, Marketing, Microsoft Word, Wine, Leadership
Education
Monroe Community College 2007 — 2009
Associates, Liberal Arts
East Ridge High 2002 — 2006
Office Team January 2015 - Present
University of Rochester July 2013 - June 2014
Friendly Ice Cream Corporation May 2009 - November 2013
University of Rochester December 2012 - June 2013
Family Life Network Inc. June 2011 - August 2011
Skills
Writing, Proofreading, Copy Editing, Customer Service, Editing, Telephone Skills, Facebook, Social Networking, PowerPoint, Creative Writing, Microsoft Word, Blogging, Social Media, Time Management, Grant Preparation, Grant Writing, Scheduling, Microsoft Office, Communication, Grants
Education
Keuka College 2010 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General, 3.965/4.0
Monroe Community College 2007 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences, Adolescent Education: English, GPA: 3.942
Usdan Center for the Creative and Performing Arts 2007 - Present
Friendly Ice Cream Corporation February 2003 - Present
Lindenhurst Public School District April 2013 - May 2013
Copiague Middle School January 2013 - April 2013
Purchase College July 2007 - May 2010
Neuberger Museum of Art August 2006 - May 2010
Education
SUNY Purchase 2006 — 2010
Bachelor of Fine Arts (BFA), Painting and Drawing, 3.68
The Musial Group Architects June 2014 - August 2014
Friendly Ice Cream Corporation June 2009 - January 2014
Catherine Paplin Architects August 2013 - August 2013
Newark Green Initiative June 2013 - August 2013
Education
New Jersey Institute of Technology 2010 — 2015
Bachelor of Architecture (B.Arch.), Architecture
Cengage Learning December 2014 - Present
Pearson Learning Solutions April 2014 - August 2014
Asymptote Journal June 2013 - June 2014
Massachusetts Institute of Technology (MIT) January 2014 - April 2014
Friendly Ice Cream Corporation July 2008 - August 2010
Education
Vassar College 2009 — 2013
Bachelor of Arts (B.A.), English and Chinese, 3.89/4.00
Qingdao University 2011 — 2011
Chinese Language and Literature
Needham High School 2005 — 2009
High School Diploma, 4.75/5.00
Westwood College January 2012 - Present
Friendly Ice Cream Corporation January 2009 - January 2012
Ruby Tuesday April 1991 - February 2008
Education
Westwood College of Technology 2012 — 2013
Monroe Community College 1982 — 1984
Management Information Systems, General
Covanta Energy June 2013 - Present
Bankers Life and Casualty June 2012 - January 2013
Burger King Corporation June 2007 - November 2010
Burger King January 2008 - January 2010
Friendly's January 2003 - January 2008
Friendly Ice Cream Corporation August 2002 - June 2007
Skills
Financial Analysis, Accounting, Customer Service, Restaurants, Forecasting, Financial Reporting, Budgets, Food, Strategic Financial..., Payroll, Accounts Payable, Income Statement, Microsoft Excel, Cash Management, Cash Flow, Recruiting, Microsoft Word, Managerial Finance, Insurance, Outlook, PowerPoint, Finance
Education
CCSU 2012 — 2016
Bachelor of Applied Science (B.A.Sc.), Accounting
Lincoln College of New England 2009 — 2012
Associate of Applied Science, Accounting
Lincoln College of New England-Southington 2009 — 2012
Associate of Science (A.S.), Accounting
Morse School of Business 1975 — 1976
Certificate, Business Administration and Management, General
University of Phoenix
Accounting and Business/Management
Geek Squad October 2013 - Present
Friendly's Ice Cream, LLC September 2013 - June 2014
Best Buy September 2012 - October 2013
Friendly Ice Cream Corporation August 2010 - September 2013
Rochester Institute of Technology August 2009 - May 2010
Tim Hortons August 2008 - August 2009
Skills
Solidworks, C++, Microsoft Word, Public Speaking, Java, HTML, NI LabVIEW, Arduino, Microsoft Office, Customer Service, Microsoft Excel, Leadership, Team Leadership, Troubleshooting, PowerPoint, Computer Hardware, Management, Windows 7, Windows 8, Mac OSX, Java Script
Education
Monroe Community College 2010 — 2011
Engineering Science, Mathematics, Computer Information Systems
Rochester Institute of Technology 2009 — 2010
Electrical Engineering
Clinical & Support Options, Inc. March 2013 - Present
Cambridge College September 2012 - Present
Gandara Center June 2012 - December 2012
Friendly Ice Cream Corporation May 2011 - April 2012
MA Department of Children and Families 2012 - 2012
Westfield Council on Aging September 2011 - December 2011
TJ Maxx June 2009 - December 2011
Massachusetts Department of Developmental Services February 2008 - August 2008
Skills
Microsoft Office, Analysis, Word, Customer Service, Pattern Recognition, Patience, Planning, PowerPoint, Retail, Excel, Responsibility, Lists, Listener, Typing, Adaptive, Knowledge Sharing, Knowledge Representation, Attention To Detail, Attendance, Clerical Duties, Accuracy, Data Entry, Counseling, Comprehension, Decision Making, Interpretation, Meeting Deadlines, Priority Setting, Goal Oriented, Sorting, Rehabilitation, Microsoft Excel, Microsoft Word, Psychotherapy
Education
Westfield State College 2009 — 2012
BA, Psychology
Nichols College 2008 — 2009
Psychology
CUTCO Cutlery April 2009 - Present
Perseus House March 2011 - May 2011
Perseus House 2011 - 2011
Friendly Ice Cream Corporation June 2005 - November 2009
Education
Jamestown Community College 2005 — 2009
Assoc.
Jamestown Community College
Mercyhurst University
Bachelor of Arts, Art Therapy
Mercyhurst University
Bachelor of Arts, Art Therapy
Lee Hecht Harrison 2009 - Present
Peak Performance Strategies 1997 - Present
Lee Hecht Harrison 2006 - 2009
Eastern University 1999 - 2007
Lee Hecht Harrison 2001 - 2006
Lee Hecht Harrison 1998 - 2001
Ceridian Performance Partners 1990 - 1997
Nutrisystem 1990 - 1990
Friendly Ice Cream Corporation 1987 - 1989
Friendly Ice Cream Corporation 1985 - 1987
Skills
Executive Coaching, Career Management, Personal Branding, Entrepreneurship, Performance Management, Process Improvement, Operational Planning, Personal Development, Resume Writing, Strategies, Small Business, Leadership, Deferred Compensation, Onboarding, Management Development, Recruiting, Management, MBTI, Agenda, Employee Relations, Training, Program Management, Personnel Management, Staff Development, Organizational Design, Instructional Design, Executive Development, Human Resources, HR Consulting, Workforce Planning, Organizational..., Performance Improvement, Career Counseling, Outplacement, Leadership Development, Team Building, Organizational..., Strategic Communications, Employee Engagement, Management Consulting, Business Process..., Employee Benefits, Workshop Facilitation, Succession Planning, 360 Feedback, Interviews, Talent Management, Career Development, Coaching, Change Management
Education
Pennsylvania State University-Great Valley Graduate Center 1994 — 1997
MMgmt, Business Administration
Penn State University
BS, Education
Orca Bay Seafoods July 2009 - Present
Dream Dinners, Inc. January 2007 - March 2008
Starbucks Coffee Company January 1999 - October 2006
Friendly Ice Cream Corporation October 1980 - December 1998
Skills
Bakery, Food Service, Food, Menu Development, Ingredients, Culinary Skills, Product Development, Management, Commercialization, Income Statement, Sensory Evaluation, Baking, Sanitation, Food Industry, Cooking, Food Processing, Food & Beverage, Sauces, HACCP, Food Science, Catering, P&L
Education
Johnson & Wales University 1979 — 1980
A.O.S., Culinary Arts
Penn State University 1971 — 1977
Bachelor of Science, English
High School 1967 — 1971
Balise Chevrolet of Warwick August 2013 - Present
Gallery Automotive Group May 2012 - June 2013
Friendly Ice Cream Corporation June 2011 - April 2013
Salon Aristophani November 2005 - October 2010
Skills
Extensive Management..., Superb Customer..., Sales & Marketing..., Exceptional Ability to..., Articulate, Punctual, Critical Thinking, Management, Training, Team Leadership, Sales, Automotive, CRM, Customer Experience, Customer Satisfaction, Customer Service, Employee Training, Entrepreneurship, Inventory Management, Leadership, New Business Development, Parts, Profit, Retail, Sales Process, Staff Development, Team Building, Time Management, Vehicles, Customer Retention, Selling, Finance, Hiring, Coaching, Teamwork, Social Networking, Sales Operations, Sales Management, P&L
Education
Johnson and Wales University 2008 — 2011
Bachelor's of Science, Entrepreneurship/Marketing Management
Dunkin' Brands November 2014 - Present
Realty Resources Hospitality-Denny's October 2012 - Present
Bertucci's February 2012 - December 2012
Friendly Ice Cream Corporation May 2009 - October 2011
Realty Resources Hospitality 2006 - 2009
Denny's 1995 - 2006
Denny's 1981 - 1995
Skills
Restaurants, Income Statement, Restaurant Management, Franchising, Food Service, Multi-unit, Training, Franchise Consulting, Recruiting, Management, Hiring, Menu Development, Hospitality, New Restaurant Openings, P&L, Catering, Team Building
Education
Manchester Community College 1982 — 1985
Associates, Food Service, Hotel/Motel Management
Akron Zoo December 2014 - Present
Akron Children's Hospital July 2013 - December 2014
Red Robin July 2012 - November 2014
Akron Zoo May 2012 - August 2012
Friendly Ice Cream Corporation March 2011 - July 2012
YMCA May 2009 - April 2011
Kent State University Stark Theatre November 2008 - May 2010
Dairy Queen October 2005 - November 2008
Skills
Public Speaking, Problem Solving, Customer Relations, Team Leadership, Writing, Hard-worker, Interpersonal Skill, Reliable, Management, Creativity, Advertising, Press Releases, Social Networking, Event Planning, Customer Service, Internal Communications, Social Media Marketing, Facebook, Blogging
Education
Kent State University 2008 — 2012
Bachelor of Science (BS), Advertising
Green High School 2004 — 2008
St Clements Castle March 2012 - Present
Northeast Consulting Group, Inc. June 2011 - August 2011
Friendly Ice Cream Corporation 2010 - 2011
Pool Administrators Incorporated August 2009 - March 2010
Skills
Proficient in Microsoft..., Fluent in Italian, Telephone Skills, Filing, Time Management, Restaurants, Data Entry, Customer Service, PowerPoint, Food Service, Microsoft Word, Restaurant Management, Cashiering, Microsoft Excel
Education
Johnson and Wales University 2012 — 2014
Bachelor of Science (BS), Sports/Entertainment/Event Management
Naugatuck Valley Community College 2009 — 2011
Associate's in Science, Business Management
Friendly Ice Cream Corporation December 2008 - Present
Embassy Suites September 2013 - November 2013
Skills
Restaurants, Restaurant Management, Food & Beverage, Food Service, Menu Development, Hospitality, Catering, Culinary Skills, Food, ServSafe, Food Safety, Micros, Multi-unit, Hospitality Management, Cooking, Inventory Management, Labor Control, New Restaurant Openings
Education
Johnson and Wales University 2009 — 2013
Bachelor's degree, Hotel/Motel Administration/Management
Putnam-Westchester Boces 2007 — 2009
Culinary Arts / Hospitality, Culinary Arts/Chef Training
Friendly Ice Cream Corporation October 2007 - December 2012
North Carolina A&T State University September 2009 - May 2010
Skills
Customer Service, Fast-paced, Employee Training, Hands-on Leadership, Team Leadership, Analytical Skills, Communication Skills, Clerical Work, Telephone Skills, Cashiering, Time Management
Education
North Carolina Agricultural and Technical State University 2009 — 2013
Bachelor of Arts (B.A.), Political Science and Government
Paytronix Systems March 2015 - Present
Turbine April 2012 - March 2015
People Incorporated July 2010 - April 2012
Assonet Pizza June 2007 - August 2010
Friendly Ice Cream Corporation July 2006 - May 2007
Skills
Photoshop, Flash, Mac, PowerPoint, Time Management, Adobe Creative Suite, Microsoft Office, Microsoft Word, Restaurants, Customer Service, Microsoft Excel, Menu Development, Food Service, Teamwork, Fast Learner, Illustrator, Dreamweaver, Game Development, Game Design, Perforce, Quality Assurance, C, Game Mechanics
Education
New England Institute of Technology 2008 — 2012
Associate's degree, Game Design and Simulation Programming
New England Institute of Technology Warwick Rhode Island 02886 2008 — 2011
Associates, Game Design and Simulation Programming Technology; Contents; Computer Information Technology
AmTrust Financial Services, Inc. (AFSI) November 2013 - Present
In The Round Design Group May 2012 - August 2013
In The Round Design Group May 2011 - May 2012
Kent State University March 2010 - May 2010
Swarovski September 2008 - January 2009
Friendly Ice Cream Corporation June 2006 - January 2009
Dunkin' Brands October 2005 - April 2006
Skills
PHP, PHPUnit, JavaScript, C++, Objective-C, Unix Shell Scripting, HTML, CSS, SQL, jQuery, Adobe Creative Suite, Apache, iWork, Microsoft Office, Tortoise SVN, Mercurial, Mac OS X, Unix, Linux, Windows, Doctrine, DQL, Symfony
Education
Kent State University 2006 — 2012
BS, Computer Science
Friendly Ice Cream Corporation ManagerPapa Gino'sMarch 2006 - August 2007
Education
Massachusetts College of Liberal Arts 2004 — 2008
BA, Music
Crown Castle International October 2012 - Present
Crown Castle International February 1999 - November 2012
Friendly Ice Cream Corporation December 1997 - November 1999
Cracker Barrel June 1992 - November 1997
Skills
Program Management, Vendor Management, Change Management, Strategic Planning, Telecommunications, Wireless, Mobile Devices, CDMA, Start-ups, Performance Management, Process Improvement, WiMAX, Contract Management, Business Development, Management, Project Management, Team Building, Cellular Communications, Project Planning, Contract Negotiation, Organizational..., Team Leadership, LTE, GSM, Networking, Product Management, Program Coordination, Program Facilitation, Cross-functional Team..., UMTS, Integration, Microwave, VoIP, Wireless Networking
Education
Penn State University 1988 — 1991
BS, Business Administration
Bottomline Technologies March 2015 - Present
Rick Hendrick Cadillac August 2013 - January 2015
United States Postal Service September 2011 - September 2013
Friendly Ice Cream Corporation February 2009 - June 2011
Old Dominion University June 2009 - December 2010
The Walt Disney Company August 2008 - January 2009
Skills
Administrative Work, Clerical, Customer Service, Supervisory Skills, Reports, Dispatching, Food Safety, Safeguarding, Criminal Justice, Citizen Participation, Fundraising, Microsoft Word, Microsoft Office, Time Management, Filing, Critical Thinking, Cashiering, PowerPoint, Microsoft Excel, Administration
Education
Old Dominion University 2009 — 2010
Bachelor of Science (BS), Criminal Justice
Tidewater Community College 2006 — 2008
Associate of Applied Sciences, General Studies
Friendly’s January 2007 - January 2012
Friendly Ice Cream Corporation 2007 - 2012
Friendlys 2007 - 2012
Friendlys 2007 - 2012
Bollus Lynch LLC May 2010 - August 2010
Bollus Lynch LLC May 2010 - August 2010
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, QuickBooks
Education
Nichols College 2008 — 2009
Shepherd Hill Regional High School 2004 — 2008
Nichols College
Shepherd hill regional highschool
Diploma
North Penn School District March 2013 - Present
School District of Philadelphia April 1993 - June 2011
Friendly Ice Cream Corporation October 1987 - April 1998
Skills
Communication &..., Records Management, Employee Relations, Training, Outlook, Management, Food Service
Education
Montgomery County Community College 2006 — 2008
Associate, Business
Belford on line 1999 — 2003
Bachelor, Business
HFD, Incorporated July 1997 - Present
TGI Fridays January 1999 - July 2001
TGI Fridays July 1997 - July 2001
JD's American Bar & Grill June 1996 - June 1997
Friendly Ice Cream Corporation April 1989 - June 1996
Skills
Accounts Payable, Accounts Receivable, Bookkeeping, QuickBooks, Accounting, Account Reconciliation, General Ledger, Payroll, Financial Reporting, Journal Entries, Accruals, Bank Reconciliation, Invoicing, Financial Statements, Financial Accounting, Tax Preparation, Fixed Assets, Peachtree, MYOB, Balance
Education
Thomson Education Direct 2001 — 2003
Certificate, Bookkeeping
Northern Virginia Community College 1991 — 1993
Ryan General Foods & Ryan Auto Sales April 2001 - December 2010
Friendly Ice Cream Corporation 1999 - 2001
Friendly Ice Cream Corporation 1997 - 1999
Friendly Ice Cream Corporation 1991 - 1997
Burger King Corporation 1989 - 1991
Burger King Corporation 1985 - 1989
Carrols Corporation 1975 - 1984
Skills
Restaurants, Strategic Planning, Food Service, Retail, Franchising, Marketing, Menu Development, Management, Wine, Restaurant Management, Leadership, Inventory Management, Labor Control, Training, Income Statement, Team Building, Sales, Food, Hospitality Management, New Restaurant Openings, Catering, Event Planning, Food & Beverage, Banquets, Multi-unit, Hospitality, Profit, Franchise Consulting, Hiring, Human Resources, Customer Satisfaction, Culinary Skills
Education
Onondaga Community College
Kraft Foods Group March 2013 - December 2014
#FREEDOM Craft Brewery LLC July 2012 - September 2014
FDA June 2010 - February 2011
Friendly Ice Cream Corporation March 2005 - June 2010
University of Connecticut Health Center March 2010 - May 2010
Skills
Team Leadership, Brewing, Microsoft Office, Research, Testing, Matlab, Market Research, Leadership, Management, Inventor, Medical Devices, Biomedical Engineering, Project Management, Microsoft Excel, Engineering, Data Analysis, C++, Scientific Writing, Personnel Management, Microbiology, Organizational Culture, LabVIEW, SolidWorks, Biotechnology, Yeast Management, Cell Culture, Laboratory, Laboratory Skills, Laboratory Equipment, Microscopy, Spectrophotometry
Education
Northeastern University 2011 — 2012
M.Sc
Swinburne University of Technology 2011 — 2012
M.Sc
University of Hartford 2006 — 2010
Bachelor of Science
Entertainment Services Group, Inc. 1997 - Present
Friendly Ice Cream Corporation May 1989 - December 1996
Skills
Customer Service, Broadcast, Sound, New Business Development, Social Media, Project Management, Microsoft Word, Research, Sales Management, Negotiation, Strategic Planning, Video, Marketing, Sales, Product Development, Team Building, Team Leadership
Education
Penn State University 1988 — 1992
BA, TV & Video
SteaknShake September 2008 - Present
Results Oriented Individuals (ROI) January 2006 - April 2008
Body Transit Fitness July 2004 - December 2005
Dollar Financial Group December 2001 - April 2004
Uno Restaurant Corporation February 2000 - October 2001
Friendly Ice Cream Corporation November 1968 - January 2000
Education
Northeastern University 1966 — 1971
Degreed February 2015 - Present
Cognitive Learning October 2014 - Present
NetDimensions February 2014 - October 2014
Friendly Ice Cream Corporation November 2012 - January 2014
IPC Systems, Inc. March 2011 - November 2012
Doctors Associates March 2004 - March 2011
Doctor's Associates Inc 2004 - March 2011
CIGNA HealthCare January 2000 - March 2004
Skills
Training, Organizational..., Leadership Development, Management, Instructional Design, E-Learning, Employee Training, Leadership, Talent Management, Change Management, Performance Consulting, Team Building, Coaching, Team Leadership, Instructor-led Training, Human Resources, Strategic Planning, Blended Learning, Learning Management..., Program Management, Learning Management, Performance Management, Team Management, Business Development, Project Implementation, People Management, Training Delivery, ADDIE, Process Improvement, Public Speaking, Needs Analysis, Executive Coaching, Employee Engagement, Onboarding, Succession Planning, Budgets, Business Planning, Organizational..., Senior Management, Workshop Facilitation, Vendor Management, Strategy, Project Management, Customer Service, Articulate Storyline, Adobe Captivate, Microsoft Project, Executive Management
Education
Quinnipiac University 1985 — 1989
BA, Marketing
Maloney HS 1982 — 1985
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Providence Public Schools August 2014 - Present
Residential Life Student Services- University of Massachusetts Amherst May 2013 - May 2014
Center for Women and Community September 2012 - May 2014
Friendly Ice Cream Corporation May 2009 - May 2013
University of Massachusetts Amherst September 2012 - December 2012
Dance Company, Inc September 2007 - June 2012
American Red Cross June 2011 - June 2011
Skills
Time Management, Teaching, Leadership, Food Service, Public Speaking, Teamwork, Facebook, Social Networking, Critical Thinking, Program Management, Event Planning, PowerPoint
Education
University of Massachusetts, Amherst 2011 — 2014
Bachelor of Arts (B.A.), History
Providence College 2010 — 2011
Freshman
TRAC Intermodal June 2015 - Present
UNIQLO November 2014 - June 2015
Kiddie Academy October 2014 - June 2015
Kinder Kastle Child Care July 2014 - October 2014
Franklin Township Board of Education August 2012 - June 2014
White House Black Market February 2012 - August 2012
Friendly Ice Cream Corporation September 2011 - May 2012
Martin & Edith Stein Assisted Living October 2009 - August 2011
David's Bridal November 2010 - May 2011
Skills
Customer Service, Styling, Teamwork, Fashion, Cash Register, Sales, Personal Shopping, Cash Handling Experience, Merchandising, Inventory Management, Time Management, Microsoft Excel, Retail, Billing, Data Cleansing, Data Analysis, MS Excel Pivot Tables
Education
Raritan Valley Community College 2015 — 2017
Elementary Education and Teaching
LIM College 2011 — 2011
Visual Merchandising
Franklin High School 2007 — 2011
H.S. Diploma, 3.08
The Pizza Grille February 2013 - Present
Digital Control Systems March 2013 - January 2014
Carrabba's Italian Grill August 2007 - February 2013
Dairy Queen 2005 - January 2012
Grotto Pizza Inc. May 2008 - July 2008
Friendly Ice Cream Corporation February 2005 - June 2007
Skills
Restaurant Management, Restaurants, Food Service, Food & Beverage, Menu Development, Food, Hospitality, Hospitality Management, Sales, Microsoft Office, Microsoft Excel, PowerPoint, Micros, Hospitality Industry, Management, MICROS
Education
Penn State University 2007 — 2011
Bachelor's degree, Hotel, Restaurant and Institutional Mangement
Macgregors Grill & Tap Room March 2015 - Present
Zeppa Bistro February 2014 - Present
Applebee's April 2013 - February 2014
Friendly Ice Cream Corporation August 2012 - March 2013
CVS Caremark Corporation August 2012 - February 2013
ValueMailers March 2010 - July 2012
Walt Disney World February 2012 - June 2012
Skills
Food & Beverage, Inventory Management
Education
Monroe Community College 2015 — 2017
Associate's degree, Elementary Education and Teaching
Onondaga Community College 2011 — 2012
Liberal Arts and Sciences, General Studies and Humanities
searching jobs owner/operatorTidy-up Clean
Homemaker July 2007 - July 2011
Friendly Ice Cream Corporation April 1992 - July 2007
McDonald's Corporation November 1997 - June 2000
Skills
Hospitality, Food, Social Networking, Event Planning, Event Management, Time Management, Inventory Management, Team Building, Data Entry, Customer Satisfaction, Teamwork, Coaching, Hiring, Strategic Planning, Inventory Control, Recruiting, Employee Relations, Employee Training, Leadership Development, Interviews, Cash Handling, Customer Service, Microsoft Office, Training, Budgets, Public Speaking
Education
Katharine Gibbs School 1988 — 1989
Travel & Tourism, Secertarial/Travel
West Babylon High School 1984 — 1988
Business
University of Central Florida September 2014 - Present
US Air Force Reserve January 2013 - January 2015
General Nutrition Center May 2014 - October 2014
Rasmussen College August 2012 - January 2013
Ocean County College September 2007 - August 2012
AT&T April 2010 - June 2011
Stop and Shop August 2009 - April 2010
Circuit City May 2007 - March 2008
Staples June 2006 - May 2007
Friendly Ice Cream Corporation April 2005 - June 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, HTML, Research, Social Media, Public Speaking, Teamwork, Windows, English, Sales, Time Management, Networking, Customer Satisfaction
Education
Ocean County College 2007 — 2012
Health and Physical Education/Fitness
Toms River High School North 2004 — 2007
High School Diploma, College Preperation
Ocean County College
AS, General Education; Social Sciences
National General Insurance April 2014 - Present
GMAC Insurance May 2012 - Present
Friendly Ice Cream Corporation May 2011 - May 2012
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Outlook, Customer Service, Time Management, Customer Satisfaction, Leadership, Insurance
Education
Owens Community College 2004 — 2008
Associate's degree, Business Administration and Management, General
The Sagamore June 2015 - Present
Friendly Ice Cream Corporation June 2013 - May 2015
Johnson & Wales University October 2011 - May 2015
Break A Difference July 2014 - November 2014
Abercrombie & Fitch June 2012 - March 2014
The Limited June 2013 - August 2013
Foxwoods Resort Casino March 2013 - May 2013
McDonald's Corporation March 2011 - August 2011
Skills
Event Planning, Customer Service, PowerPoint, Microsoft Office, Hospitality, Microsoft Word, Teamwork, Facebook, Social Media, Data Entry, Social Networking, Public Speaking, Leadership, Research, Critical Thinking, Telephone Skills, Customer Satisfaction, Higher Education, Team Leadership, Microsoft Publisher, Fundraising, Coordinating Events, Team-oriented, Fashion, Event Management
Education
Johnson and Wales University 2011 — 2015
Bachelor's degree, Hotel, Motel, and Restaurant Management
New Britain High School 2007 — 2011
High School, General Studies
Bahama Breeze June 2015 - Present
Friendly Ice Cream Corporation February 2009 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Teamwork, Public Speaking
Education
Quinnipiac University 2011 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
Hand and Stone Massage and Facial Spa April 2015 - Present
Scentsy Fragrance March 2012 - Present
Kohl's Department Stores February 2009 - January 2010
Delaware River Sailing School June 2002 - June 2007
Friendly Ice Cream Corporation December 2004 - August 2006
Skills
Sailing, Chair Massage, Swedish massage, Swedish, Wellness, Therapeutic Massage, Customer Service, Data Entry, Fitness, Food, Coaching, Event Planning, Microsoft Word, Home Based Business, Nutrition, Skin Care, Social Networking, Microsoft Office, PowerPoint, Sales, Microsoft Excel, Social Media
Education
National Massage Therapy Institute 2010 — 2010
Technical, Swedish Massage
West Virginia University 2006 — 2008
Associates, Athletic training/general studies
Burlington City High School 2002 — 2006
General education, General Studies
Clearview Cinemas April 2010 - February 2013
Friendly Ice Cream Corporation December 2011 - March 2012
Skills
Digital Photography, Videography, Photoshop, Event Planning, Microsoft Office, PowerPoint, Microsoft Word, Social Media, Microsoft Excel, Customer Service, Teamwork, Public Speaking, Sales, Research
Education
New York Institute of Technology-Old Westbury 2011 — 2015
Bachelor of Arts (B.A.), Film and Broadcasting
FCPS August 2015 - Present
RURO, Inc. October 2013 - August 2015
Brewer's Alley April 2013 - October 2013
Intertek November 2012 - December 2012
Cohn & Wolfe June 2012 - October 2012
The Cheesecake Factory March 2010 - June 2012
Rope It Golf, LLC March 2012 - May 2012
Kforce Inc. January 2012 - March 2012
Friendly Ice Cream Corporation December 2006 - February 2009
Skills
Data Analysis, Market Research, Online Research, Social Networking, Critical Thinking, Teamwork, Qualitative Research, Strategy, Integrated Marketing, Facebook
Education
Mount St. Mary's University 2014 — 2015
Master of Arts in Teaching (MAT), Education
University of Delaware 2008 — 2012
BA, Communication
Planet Hollywood Casino Resort March 2014 - Present
Trump International Hotel & Tower February 2013 - March 2014
The Greenbrier Resort & PGA Tour Golf Club June 2012 - February 2013
Capital Hotels & Suites' AMG Restaurants October 2010 - March 2012
Philippe Chow Restaurant Group 2011 - 2012
China Grill Management / Hilton Hotel (LXR / Blackstone) January 2008 - October 2010
Caesars Palace Las Vegas May 2006 - January 2008
Riviera Hotel & Casino June 2005 - May 2006
Hartville Kitchen Restaurant January 2003 - June 2005
Friendly Ice Cream Corporation 2002 - 2003
Skills
Specialize in New..., Systems Implementation..., POS Experience: ..., OpenTable Reservations..., Aloha, New Restaurant Openings, Fine Dining, Banquets, Business Strategy, Catering, Management, Budgets, Hiring, Restaurant Management, Food Safety, Hospitality Industry, Cuisine, Hotels, Food Service, Resorts, Forecasting, Leadership, Operations Management, Food Quality, Training, Team Building, Infogenesis, Agilysys, Micros, Squirrel, Opera, Kronos, HotSOS, Customer Service, ServSafe, MICROS, Hospitality Management, Food & Beverage, Hospitality
Education
Kent State University 1999 — 2000
Business Administration and Management, General
Marlington High School 1994 — 1998
3.8
Papa Gino's / D' Angelo November 2014 - Present
Friendly Ice Cream Corporation January 2004 - Present
GFAC Management Group May 2011 - 2014
Friendly's Ice Cream Corporation February 2006 - May 2012
Friendly's Ice Cream Corporation January 2004 - May 2012
Friendlys Ice Cream Corporation 2004 - May 2011
Vector Marketing February 2005 - January 2006
Skills
Customer Satisfaction, Budgets, Sales, Training, CRM, Human Resources, Marketing Strategy, Customer Service, Selling, Quality Assurance, Hiring, Restaurants, Customer Retention, Food, Catering, Restaurant Management, P, Food Safety, Team Building, Profit
Education
Keene State College 2002 — 2006
Bachelors, Business Management
Keene State College 2002 — 2006
Bachelor of Science Degree, Business Management 2006
bd's Mongolian Grill January 2012 - Present
Duke and King Acquisition Corp March 2007 - December 2011
Shoney's Restaurants February 1995 - March 2007
Friendly Ice Cream Corporation July 1971 - February 1994
Skills
Acquisitions, People Development, Building High..., Profit Maximization, Profitable Growth, Quality System, Sales Gr, Franchising, Private Equity, Customer Service, Training, Troubleshooting, Employee Relations, Employee Engagement, Employee Management
Education
Quinnipiac University 1984 — 1989
Business Management
Holy Spirit, a Geisinger affiliate December 2014 - Present
Holy Spirit Health System November 2011 - December 2014
Highmark February 2011 - November 2011
Highmark February 2005 - February 2011
Carlisle Syntec March 2002 - January 2005
Friendly Ice Cream Corporation June 1999 - February 2002
Skills
Employee Benefits, Employee Relations, Onboarding, Deferred Compensation, Performance Management, College Recruiting, Talent Management, Succession Planning, Employee Engagement, Workforce Planning, New Hire Orientations, Leadership Development, Organizational..., Employment Law, Labor Relations, HR Policies, Personnel Management, FMLA, PeopleSoft, Resume Writing, Coaching, Process Improvement, Change Management, Team Building, Sourcing, Taleo, Strategic Planning, Leadership, Career Counseling, Talent Acquisition
Education
Messiah College
Bachelors of Science, Human Resource Management
St. Francis University
Masters Human Resource Management
Private Family August 2015 - Present
Hickok Center for Brain Injury February 2015 - Present
Villa of Hope February 2013 - August 2015
Friendly Ice Cream Corporation September 2007 - August 2013
Villa of Hope February 2011 - February 2013
Skills
Psychology, Mental Health, Group Therapy, Crisis Intervention, Adolescents, Social Services, Behavioral Health, Treatment, Motivational..., Therapeutic Crisis..., Mental Health Counseling, Community Outreach, Crisis, Mentoring, Nonprofits, Customer Service, Social Media, Child Development
Education
State University of New York College at Brockport 2008 — 2010
Bachelor's, Psychology
Monroe Community College 2005 — 2008
Associate's, Liberal Arts - Humanities and Social Sciences
State University of New York College at Brockport
Master's degree, Mental Health Counseling/Counselor
Friendly Ice Cream Corporation October 2009 - Present
Liberty University August 2012 - Present
Kohl's Department Stores June 2013 - May 2015
Bensalem Township Police Department June 2014 - August 2014
W.W. Adcock May 2012 - August 2012
Skills
Public Speaking, Time Management, Event Planning, Criminal Justice, Customer Service, Social Networking, Government, Team Leadership, Data Entry, Management, Outlook, Social Media, Conflict Resolution, Leadership, Microsoft Word, Microsoft Office
Education
Liberty University 2011 — 2016
Bachelor of Science (B.S.), Criminal Justice (Minors: Business and Strategic Intelligence)
William Tennent High 2008 — 2011
High School Diploma
PR Management February 2013 - Present
PR Management Corporation August 2011 - February 2013
Friendly Ice Cream Corporation August 2005 - August 2011
Skills
Restaurant Management, Multi-unit, Food Service, Restaurants, Income Statement, Succession Planning, Coaching, Customer Service, Leadership Development, Leadership, Team Building, Microsoft Office, Hiring, Employee Relations, New Restaurant Openings, Food Safety, Profit, New Hire Orientations, Catering, Labor Management, Inventory Management, Time Management, Labor Control, ServSafe, Recruiting, Performance Management, Onboarding, Payroll, Organizational..., P, POS, Franchising, Employee Training, Menu Development
Education
Northern Essex Community College 2007 — 2009
A.A., Business Management
Northern Essex Community College 2007 — 2009
A.A. Biological Sciences
Kimes Nursing and Rehabilitation Center February 2015 - Present
The Shaw JCC of Akron May 2014 - Present
Soccer Clinic July 2012 - July 2014
Hilton Hotel Akron/Fairlawn May 2013 - August 2013
Friendly Ice Cream Corporation January 2010 - August 2010
Skills
Restaurants, Cooking, Food Service, Time Management, Teamwork, Food Safety, Food & Beverage, Culinary Skills, Critical Thinking, Food, PowerPoint
Education
Ohio University 2012 — 2016
Bachelor of Science (BS), Biology/Biological Sciences, General
Ohio University
Biology/Biological Sciences, General
Balise Motor Sales November 2014 - Present
Bertera Dodge Chrysler Jeep Ram May 2011 - Present
Six Flags May 2011 - May 2012
Keene State College August 2008 - May 2011
Friendly Ice Cream Corporation January 2005 - August 2010
Skills
Customer Service, Market Analysis, Web Analytics, Social Media Marketing, Web Design, Web Marketing, Website Building, Digital Marketing, Photography, Organization, Management, Leadership, Communication, SEO, Time Management, Social Media, Microsoft Excel
Education
Keene State College 2008 — 2011
Bachelors in Social Science, Primary: History Secondary: Psychology
MOLLUS Historical Journal October 2009 - Present
Jackson Hewitt Tax Service Inc. January 2015 - April 2015
Green Township Historic Preservation Society January 2013 - March 2015
BP October 2005 - March 2010
Friendly Ice Cream Corporation November 2004 - July 2005
Citizens Bank June 2004 - November 2004
U.S. Bank June 1999 - June 2004
Skills
Accounting, Tax Accounting, Financial Analysis, Financial Reporting, Financial Accounting, GAAP, Management, Performance Reviews, New Hire Processes, Team Leadership, Motivation, Bookkeeping, General Ledger, Nonprofits, Managerial Finance, Banking, Cash Flow, Auditing, Training, Operations Management, QuickBooks, Forecasting, Tax, Payroll, Financial Statements, Account Reconciliation, Accounts Payable, Internal Audit, Analysis, Access, Public Speaking, Community Outreach, Strategic Planning, Social Media, Event Planning, Leadership, Fundraising
Education
Liberty University 2011 — 2012
Bachelor's degree, Accounting, 3.6
The Children's Hospital of Philadelphia July 2014 - Present
NCB Management Services, Inc. October 2013 - July 2014
Cybertech inc July 2013 - October 2013
Friendly Ice Cream Corporation August 2007 - February 2012
Skills
Microsoft Excel, Business Objects, Kronos WFAN, Data Analysis, VBA, Analysis, Time Management, Reports, Creative Problem Solving, Finance, PowerPoint, Microsoft Word, Meet Deadlines, Customer Service, Customer Satisfaction
Education
Lafayette College 2009 — 2013
Bachelor of Arts (BA), Economics, 3.63/4.0
Chris Ruisi, Author and Business Coach July 2013 - Present
lotus823 January 2014 - May 2014
Monmouth University September 2013 - May 2014
Monmouth Student-Athlete Advisory Committee June 2012 - May 2014
Friendly Ice Cream Corporation January 2008 - June 2013
American Cancer Society June 2012 - October 2012
Skills
Team-oriented, Goal Oriented, Social Skills, Critical Thinking, Social Media Marketing, Blogging, SEO, Time Management, Marketing, Proficient in Microsoft..., Exceptionally well..., Public Relations, Multi Tasking, Dynamic Personality, Superb communication..., Great customer relation..., Budgets, Teamwork, Microsoft Office
Education
Monmouth University 2010 — 2014
B.A, Communications; Public Relations & Journalism
Monmouth University 2010 — 2014
Minor Certification, Information Technology
Mutual of Omaha November 2014 - Present
Mutual of Omaha November 2008 - November 2014
Mutual of Omaha March 2006 - November 2008
Friendly Ice Cream Corporation September 1997 - March 2006
Skills
Disability Insurance, Long-term Care, Life Insurance, Fixed Annuities, Management, Term Life Insurance, Sales, Universal Life, Insurance, Whole Life, Retirement, Employee Benefits, Critical Illness
Education
Monroe Community College 1996 — 1997
Winthrop-University Hospital January 2014 - Present
Town of Hempstead June 2006 - September 2013
Friendly Ice Cream Corporation January 2011 - January 2014
Extravagant Realty, Corp January 2013 - April 2013
Farmingdale State College April 2013 - May 2013
Skills
Customer Relations, Teamwork, Facebook, Social Media, PowerPoint, Social Networking, Public Relations, Microsoft Word, Creative Writing
Education
Farmingdale State University of New York 2011 — 2013
Bachelor's degree, Communications
Nassau Community College 2008 — 2010
Associate's degree, Communication, General
Vescom Corporation January 2013 - May 2014
DSL Creative Group September 2012 - December 2012
Six Flags May 2012 - September 2012
The Equinox December 2011 - May 2012
Friendly Ice Cream Corporation May 2011 - August 2011
Lupa Zoo May 2010 - August 2010
West Coast Video August 2006 - August 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Windows, Teamwork, Public Speaking, English, Communication, Interpersonal..., Friendly Personality, Fast Learner, Organizational..., Social Networking, Twitter, Marketing, Human Resources
Education
Keene State College 2008 — 2012
Bachelor of Arts (BA), Communication, General, 3.3
Agawam High School 2004 — 2008
High school diploma, General Studies
InSight Telepsychiatry January 2015 - Present
InSight Telepsychiatry September 2014 - January 2015
CTeL Innovations August 2013 - September 2014
CTeL February 2012 - September 2014
Friendly Ice Cream Corporation January 2012 - May 2012
Western New England University May 2010 - May 2012
Connecticut Department of Public Health August 2010 - December 2010
Hartford Food System May 2010 - August 2010
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Microsoft Office, Editing, Legal Research, Grant Writing, Public Speaking, Policy, Event Planning, Legal Writing, Westlaw
Education
Western New England College School of Law 2009 — 2012
Juris Doctorate
North Carolina State University 2005 — 2009
Bachelor's of Science, Food Science and Technology
Le Pain Quotidien January 2010 - Present
Friendly Ice Cream Corporation October 1998 - December 2009
Restaurant Systems International January 1997 - October 1998
Seasons Resort & Conference Center January 1995 - January 1997
Gourmet Dining Services May 1988 - December 1995
Skills
Food Service, Purchasing, Food, Inventory Management, Restaurants, Food & Beverage, Food Industry, Contract Negotiation, Negotiation, Supply Chain, Strategic Planning, Restaurant Management, Forecasting, Food Safety
Education
Montclair State University 1981 — 1985
BS
Verona High School 1977 — 1981
High School
Verona High School
Mannington Mills, Inc. June 2014 - Present
Flexon Industries October 2013 - May 2014
Congoleum Corporation October 2012 - July 2013
Congoleum Corp. June 2002 - September 2012
Congoleum Corporation January 1999 - June 2002
Congoleum Corporation June 1997 - January 1999
Congoleum Corporation June 1993 - June 1997
American Biltrite, Inc. January 1989 - June 1993
American Biltrite, Inc. March 1984 - January 1989
Friendly Ice Cream Corporation June 1983 - March 1984
Skills
Lean Manufacturing, Manufacturing, Process Improvement, Six Sigma, Cross-functional Team..., Manufacturing..., Product Development, Budgets, Coatings, Manufacturing Operations, Purchasing, Inventory Management, Management, Process Engineering, Plastics, Leadership, Continuous Improvement, Team Building, Supply Chain, Quality Assurance, Contract Negotiation, 5S, Negotiation, R&D, Process Simulation, SPC, Operations Management, Polymers, Business Process..., Pricing, Logistics, Supply Chain Management, Design of Experiments, Procurement, Strategy, Supply Management, Rotogravure, Coaching, Manufacturing..., Forecasting, Change Management, Production Planning, Laminating, Strategic Sourcing, MRP, Engineering, Program Management, Strategic Planning, Value Stream Mapping, ISO
Education
Penn State University 2012 — 2015
Operations Management
The College of New Jersey 1979 — 1983
Biology
Hamilton HS West, Hamilton NJ 1975 — 1979
Dunkin Brands May 2012 - Present
Michell Enterprises dba McDonald's Franchisee August 2010 - February 2012
McDonalds Corporation July 2005 - August 2010
McDonalds Corporation February 2002 - July 2005
McDonalds Corporation April 2001 - January 2002
Self-Employed April 2000 - March 2001
Friendly Ice Cream Corporation January 1998 - January 2000
Skills
Hiring, Team Building, Customer Service, Inventory Management, Budgeting, Operations Management, Leadership Development, Business Planning, Employee Relations, Coaching, Food Safety, P&L Management, Public Speaking, Profitability, Budgets, Profit, Recruiting, Management, Restaurants, Restaurant Management, Food Service, Food, Franchising, Hospitality, Leadership, Customer Satisfaction, Time Management, Multi-unit, Income Statement, Training, Food & Beverage, New Restaurant Openings, Human Resources, Menu Development, Franchise Consulting, Labor Control, Employee Training, Hospitality Management, Inventory Control, Retail, Catering, ServSafe, POS, P&L, Supervisory Skills, People Development, Succession Planning, Purchasing, Culinary Skills, Project Planning
Education
Johnson and Wales University
Associates, Culinary Arts
Merrick Marketing Management August 2013 - Present
Ingersoll Rand March 2012 - Present
Hot! Internet Agency February 2012 - June 2012
PeopleShare August 2011 - January 2012
Friendly Ice Cream Corporation October 2008 - October 2009
Skills
Customer Service, Sales, Customer Retention, Time Management, Retail, Microsoft Office, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Call Centers, Logistics, Lean Manufacturing, Lean Thinking, Lean Tools, Problem Solving, Outstanding..., Kanban, Kaizen, 5S, Organization, Customer Oriented, Customer Satisfaction, Cause & Effect Diagram, Root Cause Analysis, Team Leadership, Leadership, Quality Assurance, Team Building, Training, Management, Account Management, Social Networking, Marketing, Budgets, Recruiting
Education
Mercer County Community College 2008 — 2011
Associate in Applied Science (AAS), Business, Management, Marketing, and Related Support Services, GPA 3.5
Friendly Ice Cream Corporation April 2006 - Present
Liberty Mountain Resort December 2005 - March 2013
YWCA May 2012 - August 2012
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Outlook, English, Windows, Strategic Planning, Teaching, HTML
Education
Liberty University 2008 — 2012
Bachelor's degree, Public Health Education and Promotion
Evoqua Water Technologies August 2015 - Present
LUK, INC February 2012 - Present
C&S Wholesale Grocers 2011 - 2011
C&S Wholesale Grocers 2010 - 2010
Friendly Ice Cream Corporation 2008 - 2008
ACS, a Xerox Company 2006 - 2008
Friendly Ice Cream Corporation 2005 - 2006
East Side Room Restuarant 2002 - 2005
Skills
Active Directory, Access, Software Documentation, Computer Hardware, XP, Windows, CSS, Customer Service, SQL, Time Management, Visual Basic, Microsoft Office, Management, Servers, Security, Microsoft Excel, Networking, Help Desk Support, Program Management, Visual Studio, Spreadsheets
Education
Mount Wachusett Community College 2009 — 2012
Associate of Science, Information Technology
Joseph P. Keefe Technical 2002 — 2005
Diploma, Culinary Arts
Windham School District January 2015 - Present
Mindflight Enrichment Camp July 2012 - Present
Chamberlin Electric May 2012 - November 2014
Applebee's November 2012 - May 2013
JumpOnIn! July 2010 - June 2012
Hilltop Marketplace April 2009 - December 2009
Friendly Ice Cream Corporation July 2007 - March 2009
Skills
Teamwork, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service
Education
Rivier University 2013 — 2016
Master’s Degree, M. Ed School Counseling
Plymouth State University 2009 — 2013
BS, Childhood Studies: Teacher Cert: K-8, Cum Laude
Alvirne High School 2005 — 2009
High School
BJ's Wholesale Club July 2015 - Present
Unum February 2014 - July 2015
Unum July 2013 - January 2014
Friendly Ice Cream Corporation January 2012 - June 2013
Friendly Ice Cream Corporation April 2010 - January 2012
Friendly Ice Cream Corporation March 2007 - April 2010
Skills
Restaurant Management, Restaurants, Food Service, Inventory Management, Food & Beverage, Time Management, Food, Income Statement, Cashiering, Hospitality, Food Safety, Customer Satisfaction, Cooking, Inventory Control, Customer Service, Hiring, Leadership, Microsoft Excel, POS, Microsoft Office, PowerPoint
Education
Worcester State College 2012 — 2013
Bachelor of Science (BS), Business Administration, concentration in Marketing
Quinnipiac University
Master's degree, Organizational Leadership, Strategic Leadership
Autocrat Coffee Extracts June 1996 - Present
Concord Foods, 1994 - 1996
Nestlé 1989 - 1994
Friendly Ice Cream Corporation 1985 - 1989
Skills
Ingredients, Food Science, Food Safety, Food Industry, Food, Product Development, R&D, Quality Assurance, HACCP, Commercialization, Project Management, Food Technology, Coffee, Research, Food Service, Beverage Industry, Flavors, Sensory Evaluation, Food Processing, Key Account Development
Education
Northeastern University 1994 — 1996
MS, Toxicology
University of Massachusetts, Amherst 1981 — 1985
BS, Food Science
Friendly Ice Cream Corporation 1995 - Present
Skills
Essbase, Accounting, Budgets, P&L, Forecasting, Financial Analysis, Restaurants, Income Statement, Financial Reporting, Variance Analysis, P&L Management, Hyperion Enterprise
Education
Nichols College 1986 — 1990
Noodles & Company January 2013 - Present
Chipotle 2006 - 2012
Friendly Ice Cream Corporation 2005 - 2006
Panera Bread 2000 - 2005
Reebok 1993 - 2000
Skills
Contract Negotiation, Location Intelligence, Leases, Lease Negotiations, Shopping Centers, Tenant, Real Estate Development, Corporate Real Estate, Disposition, Retail, Retail Site Selection, Real Estate, Lease Administration, Brokerage, Landlords, Real Estate Transactions, Real Estate Economics, Negotiation, Due Diligence, Management, Commercial Real Estate, Property Management
Education
Northeastern University 1991 — 1996
Cetrulo LLP December 1995 - Present
May Department Stores January 1993 - December 1995
Friendly Ice Cream Corporation September 1990 - September 1993
Skills
Litigation, Westlaw, Legal Research, Civil Litigation, Courts, Lexis, Appeals, Trials, Mediation, Commercial Litigation, Legal Assistance, Litigation Support, Legal Writing, Business Litigation, Intellectual Property, Class Actions, Product Liability, Criminal Defense, Depositions, Torts, Toxic Tort, Personal Injury, Corporate Law, Arbitration, Medical Malpractice, Criminal Law
Education
Northeastern University 1989 — 1992
BA, History
Ithaca College 1988 — 1989
History
Thayer Academy - Braintree, MA 1984 — 1988
Prep School
Derby Academy - Hingham, MA 1980 — 1984
Pre-Prep School
American School of the Hague - Wassenar 1973 — 1978
Pre-Prep School
Americas Pizza Company (Pizza Hut) March 2013 - Present
Pizza Patron September 2012 - April 2013
Friendly Ice Cream Corporation April 2011 - September 2012
Dave & Buster'sRestaurant and Entertainment Company July 2008 - April 2011
Yum Brands Inc., Pizza Hut May 1993 - June 2008
Skills
Profit, Customer Satisfaction, Sales, Product Development, Business Planning, Multi-unit, Restaurant Management, Restaurants, Franchising, Food Service, Multi-Unit Operations, Income Statement, Food & Beverage, Food, People Development, Menu Development, Hospitality, Customer Service, Inventory Management, Operations Management, Training, Retail, Management, P&L, Catering, Multi-Unit
Education
Johnson & Wales University 1990 — 1993
BS, Hotel, Motel, and Restaurant Management, Summa Cum Laude
Johnson & Wales University
Bachelor's degree, Business Administration and Management, General
Mackinac Savings Bank September 2000 - Present
Friendly Ice Cream Corporation September 1988 - June 1996
Skills
First Time Home Buyers, Investment Properties, Insurance, Customer Service, Real Estate, Sales, Microsoft Office, Home, Foreclosures, Securities, Sales Management, Microsoft Word, Small Business, Mortgage Lending, Loan Origination, FHA financing, Property, Loans, FHA, Refinance, Mortgage Banking, Time Management, Credit, VA loans, USDA, Loss Mitigation, Construction Loans, Reverse Mortgages
Education
Keene State College 1981 — 1982
Worcester Jr College 1977 — 1978
Courses
Bay Path High School 1972 — 1976
Cosmetology
Holiday Inn Mansfield-Foxboro August 2015 - Present
British Beer Company February 2015 - July 2015
British Beer Company October 2013 - September 2014
IHOP June 2012 - September 2013
Papa Razzi March 2011 - December 2011
Papa Razzi (Back Bay Restaurant Group) September 2008 - March 2011
Palm Restaurant August 2004 - August 2008
TGI Fridays July 2002 - July 2004
Friendly Ice Cream Corporation September 1996 - May 2000
Skills
Hospitality, Hospitality Industry, Management, Leadership, Inventory Management, Restaurants, Microsoft Office, Restaurant Management, Food & Beverage, Time Management, Customer Service, P&L, Food Service, Catering, Menu Development, Customer Satisfaction, Food, Hospitality Management
Education
Johnson and Wales University 2002 — 2004
Bachelors, Hospitality Management
UNLV 2001 — 2002
Hotel, Motel, and Restaurant Management
Johnson & Wales University 1999 — 2001
Associate's degree, Food And Beverage Management
Dunkin' Brands September 2011 - Present
Friendly Ice Cream Corporation November 2009 - September 2011
Pizza Hut January 2004 - November 2009
Skills
Customer Service, Food Service, Franchising, Income Statement, Marketing, Multi-unit, P&L, Restaurants, Restaurant Management, Retail
Education
Johnson & Wales University 2002 — 2007
Masters, Global Business Management
Friendly Ice Cream Corporation September 2012 - Present
Stop & Shop August 2010 - September 2012
Skills
ActionScript, Photoshop, C#, Flash, C++, XNA
Education
New England Institute of Technology 2008 — 2011
Tropical Smoothie Cafe December 2014 - Present
Swirls and Twirls USA May 2013 - Present
Red Mango USA September 2010 - April 2013
J&B Restaurants April 2001 - January 2009
J&B Restaurants 2000 - 2009
Friendly Ice Cream Corporation 1987 - 2000
Skills
Food, Restaurants, Team Management, Training, New Business Development, Sales, Business Planning, Team Leadership, Customer Service, Social Media, Micros, Restaurant Management, Leadership, Sales Management, Franchising, Team Building, Income Statement, P&L, Retail, Customer Satisfaction, Food & Beverage, Merchandising, Troubleshooting, Account Management, Profit, Inventory Management, Food Service, Process Scheduler, Operations Management, Marketing, Management, Hospitality, Franchise Consulting, Store Management, Budgets, Strategic Planning
Education
Nassau Community College 1974 — 1976
Business admin
Friendly Ice Cream Corporation November 2010 - Present
The Brand Builder May 2006 - November 2010
Simoniz Car Care Products 2004 - 2006
Papa Gino's June 1997 - 2004
AJ Heinz - Alden Merrill Division 1997 - 1998
Comcast 1996 - 1997
Dunkin' Brands 1992 - 1996
Dunkin' Brands 1981 - 1992
Berk & Company 1981 - 1982
Allied Advertising 1979 - 1981
Skills
Franchise Consulting, Marketing Communications, Franchising, Marketing Strategy, Marketing, Market Research, Advertising, Retail, B2B, Public Relations, Brand Management, Copywriting, New Business Development, Media Planning, Start-ups, Management, Brand Development, Direct Marketing, Email Marketing, Lead Generation, Market Planning, Social Media Marketing, Integrated Marketing, Digital Strategy, Online Marketing, Relationship Marketing, Marketing Research, Digital Marketing, Social Networking, Online Advertising, Sales, Corporate Branding, Social Media, SEM
Education
Northeastern University 1974 — 1979
Bachelors, Business
Savio High School 1970 — 1974
Gate House Cafe April 2012 - April 2014
Friendly Ice Cream Corporation January 2006 - May 2009
Skills
Restaurants, Cooking, Culinary Skills, Food Service, Restaurant Management, Menu Development, Food, Food & Beverage, Food Preparation, Catering, Food Safety, Cashiering, Time Management, Fine Dining, Hospitality, Customer Service, Sanitation, Inventory Management, Cuisine, Microsoft Word, Microsoft Office, Banquets, Recipes
Education
Monroe Community College 2009 — 2011
Friendly Ice Cream Corporation May 2012 - Present
Friendly Ice Cream Corporation November 2010 - May 2012
heids of liverpool 2005 - 2006
Education
Johnson & Wales University 2006 — 2010
Black Angus Steakhouses June 2011 - Present
Tennessee's BBQ and Grill 2008 - July 2011
Penn State University July 2006 - June 2011
Il Fornaio 1991 - 2004
Friendly Ice Cream Corporation 1999 - 2001
Saga Corporation 1981 - 1988
Saga Corporation 1977 - 1979
Skills
Hospitality, Food & Beverage, Customer Service, Inventory Management, Restaurant Management, Hotels, Catering, Hospitality Management, Restaurants, Budgets, Food Service, Event Planning, Hospitality Industry, Food
Education
Penn State University 1979 — 1981
MBA, Business
Market Basket August 2009 - Present
Ruby Tuesday July 2009 - Present
Friendly Ice Cream Corporation July 2008 - June 2009
Education
NHTI, Concord's Community College 2008 — 2010
Business Administration
Irrigation April 2013 - Present
Dagwoods Restaurant June 2007 - November 2012
Friendly Ice Cream Corporation 1996 - 2007
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Inventory Management, Budgets, Outlook, Food, Retail, English, Food Service, Accounts Payable, Accounts Receivable, Cash Management, Accounting, Payroll, QuickBooks, General Ledger, Bookkeeping, Computer Hardware, Inventory Control, Customer Satisfaction
Education
Nichols College 1995 — 1999
BA, Accounting
The Boyd School 1992 — 1993
certificate, travel and tourism
Uno Chicago Grill November 2005 - February 2011
Old Country Buffet April 2001 - October 2005
Friendly Ice Cream Corporation February 1995 - April 2001
Education
Providence College
Pre-Med
Kuehne + Nagel April 2013 - Present
Kuehne + Nagel July 2004 - April 2013
Friendly Ice Cream Corporation 2002 - 2004
AWI 1992 - 2002
Skills
Warehousing, 3PL, Transportation..., Warehouse Management, Logistics, Transportation, Logistics Management, Inventory Management, Operations Management, Supply Chain, Supply Chain..., Supply Chain Management, Shipping, Inventory Control, Process Improvement, International Logistics, Freight Forwarding, Management, Distribution Center..., Six Sigma, Freight, Air Freight, Team Building, Customs Regulations, LTL, Ocean
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Penn State University 1986 — 1990
Associate of Science (AS), Business Administration
Muhlenburg High School 1983 — 1986
Business/Commerce, General
Adecco Group June 2009 - Present
Adecco Group November 2008 - June 2009
Adecco Group November 2002 - November 2008
Adecco Group June 1999 - November 2002
Adecco Group December 1998 - June 1999
First Union Home Equity Bank September 1998 - December 1998
Friendly Ice Cream Corporation July 1989 - September 1998
Skills
Microsoft Word, Employee Relations, PowerPoint, Payroll, Customer Service, Microsoft Excel, Problem Solving, Project Management, Year-end Close
Education
Nassau Community College 1992 — 1994
Associate's degree, Hotel, Motel, and Restaurant Management, 4.0
HP Hood March 2013 - Present
HP Hood June 2006 - February 2013
HP Hood June 2004 - May 2006
HP Hood June 2002 - May 2004
Friendly Ice Cream Corporation 1972 - 1973
Skills
Procurement, Supplier Negotiation, Supply Management, Cross-functional Team..., Team Management, Team-oriented, Strategic Planning, Strategic Sourcing, Food Packaging, Packaging, Supplier Evaluation, Supplier Performance, Supplier Diversity, Supplier Risk Management, Supplier Rationalization, Supply Chain
Education
Northeastern University 1980 — 1986
Bachelor of Science (B.S.), Business Administration and Management
Middlesex Community College 1976 — 1979
Associate's Degree, Business Administration and Management, General
SSP America June 2013 - October 2014
Restaurant Marketing & Business Consulting June 2012 - May 2013
Rubio's Fresh Mexican Grill October 2005 - December 2010
Friendly Ice Cream Corporation July 2003 - May 2005
Panera Bread May 1995 - July 2003
Taco Bell September 1989 - May 1995
Illinois Bell Telephone Company June 1984 - September 1987
Skills
Strategic Planning, Marketing Strategy, Digital Marketing, Integrated Marketing, Advertising, Menu Development, Field Marketing, Business Strategy, Segmentation, Strategy Development, Retail, Brand Development, Marketing Communications, Marketing Management, Restaurant Marketing, Market Analysis, Consumer Insight, Product Strategy, Product Development, Product Innovation, Product Marketing, Product Management, Team Building, Cross-functional Team..., Change Leadership, Coaching, Online Marketing, Email Marketing, Social Media Marketing, SEO, SEM, Media Relations, Strategic Partnerships, Sponsorship, Promotions, Merchandising, Direct Marketing, Public Relations, Local Store Marketing, Vendor Relations, Start-ups, Food & Beverage, B2C, Budget Management, Public Speaking, Board Level, Strategy, Marketing, Leadership, Marketing Research
Education
Northwestern University - Kellogg School of Management 1987 — 1989
M.B.A., Marketing and Management Policy
Northwestern University 1979 — 1984
B.S., Industrial Engineering
Bed Bath & Beyond October 2003 - Present
Friendly Ice Cream Corporation 1985 - Present
United Counties Trust Company June 1973 - September 1986
Skills
QuickBooks, Accounts Payable, Accounts Receivable, Payroll, Account Reconciliation, General Ledger, Accounting, Invoicing, Data Entry, Journal Entries, P&L, Bookkeeping, Budgets, Accruals, Finance, Inventory Management, Store Operations
Education
Kean University 1985 — 1989
Bachelor of Science (BS), Economics/Business
Union County College 1975 — 1977
Associate's degree, Business Administration and Management, General
Celtic Technologies February 2013 - Present
Friendly Ice Cream Corporation August 2012 - Present
Walmart July 2010 - August 2012
Skills
Store Management, Loss Prevention, Merchandising, Inventory Control, Retail, Inventory Management, Visual Merchandising, Store Operations, Retail Sales, Cashiering, Shrinkage, Customer Service, Profit
Education
Liberty University 2005 — 2013
Mount Anthony Union High School 2001 — 2005
Friendly Ice Cream Corporation July 2011 - August 2014
Cheeseburger Restaurants (Cheeseburger In Paradise) November 2009 - May 2011
Cheeseburger In Paradise December 2006 - November 2009
Cheeseburger Key West April 2005 - December 2006
US Foods August 2003 - March 2005
Skills
Team Building, Multi-unit, Profit, Food Service, Restaurant Management, P&L, Sales Operations, Coaching, Sales, Inventory Management, Restaurants, Food & Beverage, Catering, Hospitality, Customer Service, Management, Multi-Unit
Education
Lyndon State College 1980 — 1984
Bachelor of Science (B.S.)
Food Service March 2014 - Present
Easter Seals Goodwill Industries September 2012 - Present
Friendly Ice Cream Corporation September 2011 - Present
Celebration Foods/Carvel December 2007 - December 2010
Skills
Employee Training, Food Service, Management, Microsoft Office, PowerPoint, Microsoft Word, Training
Education
Post University 2009 — 2011
Associates, Management
GFAC Management Group, LLC May 2012 - Present
Cafua Management Company October 2008 - April 2012
Friendly Ice Cream Corporation March 1996 - September 2007
Skills
Restaurant Management, Restaurants, Food Service, Franchising, Menu Development, Income Statement, Food & Beverage, Culinary Skills, Food, Fine Dining, Franchise Consulting, Profit, Catering, Food Safety, Hospitality Management, Sanitation, People Development, Hospitality, Banquets, P&L Management, Budgets, Operations Management, New Restaurant Openings, Hiring, Training, Inventory Management, POS, Employee Training, Customer Satisfaction, P&L, Inventory Control, Forecasting, Wine, Team Building, Hospitality Industry, Retail, Cuisine
Education
Montclair State University
BS, Economics
Park Ridge High School
ISO New England May 2005 - June 2011
SCAPA TAPES February 2002 - May 2005
Friendly Ice Cream Corporation March 1992 - October 2001
Friendly Ice Cream Corporation January 1998 - January 2001
Friendly Ice Cream Corporation July 1996 - March 1998
Friendly Ice Cream Corporation March 1992 - July 1996
COOPERS & LYBRAND January 1990 - January 1992
Skills
Lawson, Oracle, Microsoft Office, Crystal Reports, Ceridian, Forest & Trees
Education
Northeastern University 1985 — 1990
BS, Business Administration; Accounting and Management
Friendly Ice Cream Corporation January 1999 - January 2004
FLEET FINANCIAL GROUP January 1995 - January 1999
Shawmut Bank January 1992 - January 1995
Shawmut Bank January 1988 - January 1992
Skills
Budgeting, General Ledger, Accounts Payable, Lawson, Excel, Accounting, Forecasting, Word, Customer Service, Planning, Analysis, Financial Reporting, Financial Analysis, Reconciliation, Internal Controls, Accruals, Financial Accounting, Account Reconciliation, Variance Analysis, Fixed Assets, Finance, Invoicing
Education
New York University
Western New England University
BS/BA, Accounting
Friendly's Ice Cream, LLC February 2015 - Present
Friendly Ice Cream Corporation March 2010 - February 2015
Friendly Ice Cream Corporation February 2005 - March 2010
Friendly Ice Cream Corporation May 2004 - December 2005
Wilbraham United Church August 1998 - July 2005
Wilbraham Middle School September 2002 - May 2003
Friendly Ice Cream Corporation April 1984 - April 1999
Spaulding Elementary School August 1981 - June 1983
Skills
Financial Systems, Team Building, Accounting, Leadership Development, Staff Training, Purchasing, Public Speaking, Project Coordination, Documentation, Youth Development, Education, Vocal Performance, Data Integrity, Excel, MS Query, Oracle, Word, PowerPoint, Business Objects, Restaurants, Inventory Management, Software Documentation, Microsoft Excel, P&L, Management, Food & Beverage, Microsoft Word, Budgets, Fundraising, Forecasting, Food Safety, Customer Service
Education
Lesley University
Bachelor of Science, Education-Special Needs, Psychology
National Training Institute for Community Youth
Western New England College
Catherdal at Pompeii January 2015 - Present
General Manager Dublins Restaurant July 2014 - Present
Friendly Ice Cream Corporation August 2011 - August 2012
St. Margaret's School September 2010 - June 2011
Driver Middle School Marcellus October 2007 - June 2008
All Saints Elementary School September 2006 - October 2007
St. Patrick's School September 1999 - June 2006
St. Patrick's School September 1999 - June 2006
Skills
Teaching, Higher Education, Lesson Planning, Tutoring, Customer Service, Strategic Planning, Public Speaking, PowerPoint, Team Building, Research, Event Planning, Leadership Development, Training, Microsoft Excel
Education
Le Moyne College
Master of Elementary Education
SUNY Oswego 1995 — 1997
BS Elementary Education N-6 and 7-9 Social Studies
Bishop Ludden High School 1984 — 1987
Regents Diploma
H & H L.L.C January 2011 - Present
CMG medical billing July 2000 - February 2009
Cinnabon June 1995 - July 2000
Friendly Ice Cream Corporation June 1991 - May 1995
Skills
Leadership, Management, Microsoft Office, Strategic Planning
Education
Kansas State University 1982 — 1987
Bachelor of Engineering (B.E.), Electrical, Electronic and Communications Engineering Technology/Technician
Bertucci's January 2012 - Present
Friendly Ice Cream Corporation October 2008 - December 2011
Starbucks November 2005 - October 2008
Education
Johnson and Wales University 2003 — 2007
Bachelor of Science, Hospitality Management
Kiddie Academy of Upper Freehold February 2013 - Present
School Time Learning Center August 2012 - February 2013
The Blecher Family November 2009 - February 2013
AAA Mid-Atlantic May 2012 - July 2012
Kiddie Academy May 2008 - July 2011
Friendly Ice Cream Corporation September 2007 - April 2008
Skills
Childcare, Early Childhood..., Child Development, Teaching, Event Planning, Nonprofits, Cpr Certified, Fundraising, Program Development, Lesson Planning, Interpersonal..., PowerPoint, Facebook, Social Media, Volunteer Management, Research
Education
Rider University 2008 — 2012
Bachelor of Arts (BA), Communication, General
Lebanon Valley College
KPEA March 2013 - April 2014
Brookstone November 2012 - December 2013
Cedar Fair Entertainment Company August 2010 - October 2012
Andy Frain Services March 2009 - August 2011
University of Toledo Recreation Center September 2007 - December 2008
Friendly Ice Cream Corporation May 2007 - August 2007
Skills
Customer Service, Cash Register, Microsoft Word, Microsoft Excel, Writing, Creative Writing, Short Stories, Waitressing
Education
University of Toledo 2007 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General, 3.3
Northwest State Community College 2004 — 2006
Associate's degree, General Studies
Porter and Chester Institute Service ManagerParaco Gas CorporationJanuary 2014 - Present
Paraco Gas Corporation October 2012 - January 2014
Colonial Toyota January 2011 - August 2011
RadioShack July 2003 - July 2008
Finlay Fine Jewelry June 2001 - May 2003
Friendly Ice Cream Corporation February 1999 - April 2001
Education
Porter and Chester Institute of Stratford 2011 — 2012
Quality Jewelers August 2012 - Present
Friendly Ice Cream Corporation February 2011 - September 2011
Skills
Customer Service, Time Management, Organization, Leadership, Social Networking, Problem Solving
Education
University of Maine 2012 — 2015
Business Administration and Management, General, Sophomore
Johnson and Wales University 2011 — 2012
Business Administration and Management, General
Friendly Ice Cream Corporation September 2008 - Present
Vector Marketing June 2008 - September 2008
Weis Markets March 2007 - June 2008
Education
Montclair State University 2010 — 2013
Bachelor's degree, Psychology
Sussex County Community College 2004 — 2009
Associate of Arts (A.A.), Psychology
Friendly Ice Cream Corporation 2009 - 2011
Skills
Customer Service, Accounts Receivable, Accounts Payable, Mentoring
Education
Monty Tech 1988 — 1991
Salter College-West Boylston
Cardinal Cushing Centers October 2008 - Present
United States Air Force July 2003 - July 2007
Friendly Ice Cream Corporation June 2002 - June 2003
Education
New England Institute of Technology 2011 — 2012
Associate of Science (A.S.), Mechanical Engineering
Brockton High School
Friendly Ice Cream Corporation September 2007 - Present
CareerLink June 2008 - August 2009
Giant 2007 - 2007
Kaman's Art Shoppes, Inc May 2004 - October 2005
Skills
Educated in various..., Interactive with fellow...
Education
King's College 2008 — 2012
Bachelor's degree, Neuroscience
central service committe aa December 2012 - Present
Friendly Ice Cream Corporation 2012 - 2012
Lynn Public Schools January 2002 - June 2004
Skills
Substance Abuse..., Receptionist Duties, Counselor Training, Behavioral Intervention
Education
MOving Ahead Program 2012 — 2013
Certification in Life Skills and Carrer Development
North Shore Community College 1994 — 1996
business, Business/Commerce, General
lynn alternative high 1986 — 1989
general education diploma, general
Pennsylvania College of Technology August 2011 - Present
Friendly Ice Cream Corporation August 2012 - April 2013
Boston Style Pizza, Mediterranean Catering March 2010 - August 2012
Skills
Parametric Modeling, ANSI Y14.5, ASME Y14.5, Mechanical Engineering, AutoCAD, Solidworks, Design for Assembly, Team Leadership, Autodesk Software, Technical Drawing
Education
Pennsylvania College of Technology 2011 — 2015
Bachelor of Science (B.S.), Engineering Design Technologies
North Montco Technical Career Center 2005 — 2009
Certificate of Completion, Drafting and Design Technology
The Bar BQ pit Server/BartenderApplebee'sNovember 2010 - May 2013
Friendly Ice Cream Corporation 2008 - 2010
Skills
Restaurants, Fine Dining, Banquets
Education
Pennsylvania State University-Penn State Berks 2010 — 2014
BS, Elementary Education and Teaching