Friendly Ice Cream Corporation
Industry: Restaurant company
DescriptionFriendly's is a restaurant chain on the United States' East Coast. Friendly's was founded in 1935 in Springfield, Massachusetts, by the Blake brothers S. Prestley and Curtis. It has 10,000 employees; John M. Maguire is the CEO. Headquarters: Wilbraham, Massachusetts, United States Founded: 1935, Springfield, Massachusetts, United States CEO: John M. Maguire (18 Apr 2012–) Subsidiaries: Johnny Rockets, Parent organizations: Dean Foods (dairy products), Sun Capital Partners (restaurants) Founders: Curtis Blake, S. Prestley Blake
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Friendly Ice Cream Corporation Employees
Archdiocese of Philadelphia 2004 - 2011
Voegele Mechanical, Inc. September 2000 - June 2003
Friendly Ice Cream Corporation August 1994 - September 2000
Skills
Accounting, Internal Audit, Financial Analysis, Accounts Receivable, Budgets, Contract Negotiation, Financial Reporting, Financial Statements, General Ledger, Microsoft Excel, Payroll, Strategic Planning, Internal Controls
Education
Philadelphia College of Textiles and Science/Philadelphia University 1997 — 1998
Accounting and Business/Management
Community College of Philadelphia 1995 — 1997
Accounting and Business/Management
John W. Hallahan Catholic High School for Girls 1991 — 1995
Upper Merion Vikings July 2013 - Present
Adoption Advocates, Law Office of Jay H. Ginsburg October 2012 - Present
college bound learning center June 2012 - October 2012
Sbarbaro Law Offices, LLC June 2008 - September 2012
Friendly Ice Cream Corporation June 2011 - August 2012
Skills
Lexis, Westlaw, Microsoft Office, Microsoft Excel, Legal Research, Outlook, Maximizer, Legal Writing, Pleadings
Education
Widener University School of Law 2012 — 2012
Paralegal Certification, Criminal Law/Litigation
DeSales University 2008 — 2012
Bachelor of Arts (B.A.), Criminal Justice and Corrections/ Pre-Law
Preston Superstore April 2012 - Present
Common Ground January 2007 - April 2014
Friendly Ice Cream Corporation January 2007 - January 2010
Skills
Customer Service, Customer Retention, Social Media Marketing, Email Marketing, Customer Experience, Customer Satisfaction, Marketing Communications, Sales Management, Leadership, Sales, Inventory Management, Coaching, Event Planning, Leadership Development, Public Relations, Management, Marketing, Team Building, Public Speaking
Education
Bowling Green State University 2010 — 2013
BLS, Liberal Arts and Sciences/Liberal Studies
Hiram College 1991 — 1995
BioPharma Services Inc July 2014 - Present
ABC Laboratories 2008 - June 2014
Quest Diagnostics 2006 - 2007
Orchid Cellmark 2005 - 2006
Orchid Cellmark 1999 - 2005
Orchid Cellmark 1997 - 1999
Friendly Ice Cream Corporation 1996 - 1997
Skills
ISO 17025, CQA, GMP, Sop, Quality Assurance, Validation, FDA, Pharmaceutical Industry, Laboratory, CAPA, Leadership, Quality Auditing, Microbiology, Quality Control, Quality System, LIMS, GLP, Analytical Chemistry, Quality Management, cGMP practices, PCR, Root Cause Analysis, ISO, FDA GMP, Training, DNA, SOP
Education
Indiana University Bloomington 1994 — 1996
Bachelor of Science (B.S.), Microbiology
Torrid January 2011 - Present
Torrid November 2009 - January 2012
Ruby Tuesday November 2003 - November 2008
Ruby Tuesday January 2001 - January 2006
Friendly Ice Cream Corporation November 2000 - November 2003
Friendly's Restaurant January 1999 - January 2001
Burger King January 1996 - September 1999
Skills
Portuguese, Spanish, Muti-Tasker
Education
Rhode Island College 1997 — 1999
Mount Pleasant High School 1994 — 1997
Community College of Rhode Island
Mount Pleasant High School- GraduateRhode Island College
Whale and Dolphin Conservation June 2015 - Present
Stony Brook University September 2014 - Present
United Cerebral Palsy 2009 - Present
New York Psychotherapy and Counseling Center September 2013 - August 2014
The Research Foundation for SUNY May 2012 - June 2012
Stony Brook University September 2011 - June 2012
Friendly Ice Cream Corporation September 2010 - June 2012
Eckerd College September 2008 - December 2009
Skills
Marine Biology, Ecology, Research, Microsoft Office, Environmental Science, Marine Mammals, Science, Education, Community Outreach, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Communication, Writing, Editing, Blogging, Grant Writing, Windows, ArcGIS, FileMaker, Photo ID, Photoshop, English, Fundraising, Social Media, Event Planning, Volunteer Management, Scuba Diving, Customer Service, Organization, Spanish
Education
Stony Brook University 2014 — 2015
Master of Arts (M.A.), Marine Conservation and Policy
Stony Brook University 2010 — 2012
Bachelor of Science (B.S.), Marine Sciences
Eckerd College 2008 — 2009
Marine Sciences
Randstad USA September 2014 - Present
Verizon Wireless August 2010 - September 2014
The Kenner Group January 2009 - August 2010
Friendly Ice Cream Corporation September 1999 - December 2008
Skills
New Business Development, Strategic Planning, Project Management, Team Leadership, Management, Time Management, Small Business, Networking, Social Media, Consulting, Key Account Management, Office Management, Research, Social Media Marketing, Microsoft Office, Customer Service, Hospitality Management, Internal Communications, International Sales, Outsourcing, Organization, Promotions, Onboarding
Education
East Stroudsburg University of Pennsylvania 2004 — 2008
Bachelor of Science (BS), Clinical Psychology
Neshaminy Highschool 2000 — 2002
Petit Robert Central Bistro May 2013 - Present
Pigalle May 2012 - May 2013
Friendly Ice Cream Corporation December 2009 - May 2012
Starbucks January 2008 - March 2010
Skills
French, French Cuisine, Wine, Craft Beer, Cocktails, Microsoft Office, Micros, Aloha, Fine Dining, Cpr Certified, First Aid
Education
Hofstra University 2008 — 2012
Bachelor of Arts (B.A.), French Language and Literature
DePauw University August 2009 - Present
Friendly Ice Cream Corporation September 2007 - August 2012
Vector Marketing May 2009 - August 2009
Skills
PowerPoint, Research, Event Planning, Public Speaking, Microsoft Word, Editing, Fundraising, Higher Education, Recruiting, Leadership, Travel, Typing, Sales, Customer Service
Education
DePauw University 2009 — 2013
Bachelor of Arts (B.A.), Psychology
BMW Group October 2014 - Present
Storm Tight Windows January 2014 - October 2014
Sports Authority January 2014 - October 2014
Barwick Group Marketing and Events November 2008 - December 2013
Power Home Remodeling Group March 2013 - November 2013
Friendly Ice Cream Corporation May 2008 - June 2011
Passaic Valley Water Commission June 2006 - September 2008
Skills
Event Management, Social Media, Customer Service, Microsoft Office, Team Leadership, Data Management, Event Planning, Social Media Marketing, Marketing, Time Management
Education
William Paterson University of New Jersey 2009 — 2012
Bachelor's degree, Sociology
County College of Morris 2007 — 2008
Associate's degree, Criminology
Hologic, Inc. July 2015 - Present
Boston Scientific August 2010 - July 2015
Boston Scientific January 2008 - August 2010
Boston Scientific June 2000 - January 2008
Boston Scientific September 1999 - June 2000
Boston Scientific September 1997 - September 1999
Baxter/Allegiance Healthcare April 1996 - September 1997
Good Humor Breyers Ice Cream - Kraft Foods/Unilever August 1992 - April 1996
Friendly Ice Cream Corporation June 1991 - September 1992
Nationwide Moving and Storage September 1990 - June 1991
Skills
Program Management, SAP Implementations, International..., Mentoring of Staff, Divestiture Experience, Business Acquisition, College Recruiting, Complex Project..., Cross Functional..., Cross Functional Team..., Outsourcing Management, Offshore Outsourcing, Cross-functional Team..., FDA, Medical Devices, SAP Implementation, SharePoint, Computer System..., Project Management, Integration, Management, Business Intelligence, SAP, Strategy, Process Improvement, Business Process..., Business Process, Leadership
Education
Clark University 1995 — 2000
MBA, Healthcare Management / Finance
Syracuse University 1986 — 1990
BS, Operations Management/Supply Chain Management
Subway July 2014 - Present
Sam's Club December 2013 - September 2014
Domino's Pizza April 2012 - September 2014
Florida Thoroughbred Breeders' and Owners' Association (FTBOA) July 2013 - July 2014
Disqupa Subway December 2012 - December 2013
Florida Thoroughbred Breeders' and Owners' Association (FTBOA) May 2013 - July 2013
Friendly Ice Cream Corporation June 2006 - August 2007
Skills
Learning Quickly, Quick Thinker, QuickBooks, Microsoft Excel, Accounting, Cash Register, Customer Satisfaction, Customer Service, Data Entry, Microsoft Word, PowerPoint, Teamwork, Telephone Skills, Cashiering, Sales, Time Management, Retail, Team Building, Leadership, Inventory Control, Inventory Management, Food, POS, Social Media, Event Planning, Marketing, Cash Handling, Phone Etiquette, Social Networking
Education
College of Central Florida 2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Agricultural Business and Management
College of Central Florida 2010 — 2014
Associate of Science (A.S.), Equestrian/Equine Studies
Rasmussen College-Florida 2009 — 2010
Associate of Science (A.S.), Pharmacy
Valencia College 2008 — 2009
Duel Enrollment, General Studies
Timber Creek High 2006 — 2009
High school, High school, 3.08 GPA
Flagler County Schools Adm Ofc November 2014 - Present
DeVry University November 2009 - July 2014
Reynoldsburg City Schools August 2002 - November 2009
Cheryl & Co. 1995 - 1999
Friendly Ice Cream Corporation 1988 - 1995
Skills
Microsoft Office, Organization, Multi-tasked, High Energy Level, Customer-focused Service, PowerPoint, Customer Service, Time Management, Project Management, Management, Training, Sales, Outlook, Teaching, Higher Education, Public Speaking, Salesforce.com, Employee Training, Project Planning, Teamwork, Strategic Planning, Budgets, Staff Development, Marketing, Event Planning, Troubleshooting, Leadership Development, Student Recruiting, Retaining Customers, Situational Leadership, Organizational..., Campus, Adult Education, Student Financial Aid, Student Affairs, Academic Advising, Resume Writing
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Master of Business Administration (MBA), Project Management, 3.98 GPA
Heidelberg College 1984 — 1988
Bachelor of Arts (B.A.), Public Relations and English
Corning Incorporated July 2013 - Present
Cracker Barrel November 2012 - July 2013
Dick's Sporting Goods October 2011 - November 2012
Dick's Sporting Goods October 2011 - June 2012
Sears Portrait Studio July 2008 - July 2011
Friendly Ice Cream Corporation May 1998 - July 2008
Skills
Customer Service, Customer Satisfaction, Time Management, Customer Relations, Problem Solving, Teamwork, Team Building, Microsoft Office, Retail, Merchandising, Inventory Control, Outlook, Training, PowerPoint, Employee Relations, Loss Prevention, Critical Thinking, Hiring, Supervisory Skills, Data Entry, Team Leadership, Microsoft Word, Leadership, Access, Purchasing, Social Networking, Administration, Event Planning, Inventory Management, Microsoft Excel, Sales, Telephone Skills, Management, Hospitality
Education
Keuka College 2011 — 2013
Bachelor's degree, Business
Corning Community College 2004 — 2007
Associate Degree, Criminal Justice
La Cuisine August 2014 - Present
Genesis HealthCare August 2012 - August 2014
UConn Dining Services September 2009 - May 2012
Friendly Ice Cream Corporation October 2006 - October 2009
The Walt Disney Company May 2005 - January 2006
Bethany Volunteer Fire Department July 2002 - May 2004
Skills
Accounting, Inventory Management, Forecasting, Microsoft Excel, Customer Service, Financial Analysis, Financial Reporting, Budgets, Microsoft Office, Income Statement, Outlook, Microsoft Word, Photography
Education
Eastern Connecticut State University
Bachelor of Science, Business Administration & Management
National Association of College and University Food Services
Delaware State News January 2015 - Present
The Greene Turtle April 2013 - Present
Fordham and Dominion Brewing Company January 2014 - January 2015
Dover Downs Hotel & Casino December 2009 - April 2013
Friendly Ice Cream Corporation January 2009 - November 2009
Red Lobster July 2007 - January 2009
Skills
Casino, Hospitality, Food & Beverage, Customer Service, Resorts, Hospitality Management, Hospitality Industry, Event Management, Budgets, Event Planning, PowerPoint, Public Speaking, Public Relations, Customer Satisfaction, Team Building, Marketing
Education
Wilmington College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Communication and Media Studies
Delaware Technical and Community College-Terry 2007 — 2011
Elms College August 2014 - Present
Bogeys Restaurant August 2005 - Present
Longhorn Steakhouse November 2013 - August 2014
Friendly Ice Cream Corporation May 2011 - August 2011
Dicks Sporting Goods May 2010 - August 2010
Coffee House Plus August 2005 - August 2006
Skills
Customer Service, Team Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Social Media, Teamwork, Public Speaking, English, Windows, Organization, Time Management, Critical Thinking, Leadership, Sports, Facebook, Customer Satisfaction, Telephone Skills, Cashiering, Outlook, Retail, Food, Hospitality, Training, Creative Writing, Cash Register, Team Building, Fundraising, Editing, Phone Etiquette, Psychology, Determination to Succeed, Filing, Friendly Personality
Education
College of Our Lady of the Elms 2010 — 2013
Bachelor of Arts (B.A.), Liberal Arts and Sciences with a focus in Psychology, Sociology and Criminal Justice
Manchester Community College 2008 — 2010
Associate's degree, General Studies
Torrington High School 2004 — 2008
High school diploma, General Studies
The Coca-Cola Company July 2008 - Present
The Coca-Cola Company June 2008 - Present
Stoneleigh Burnham School July 2005 - June 2008
Friendly Ice Cream Corporation 2003 - May 2005
Skills
Microsoft Office, Microsoft Word, PowerPoint, English, Windows, Photoshop, Computer Hardware, Computers, Microsoft Excel, Food & Beverage, Ubuntu, Customer Service, Retail, Teamwork, Customer Satisfaction, Facebook, Merchandising, Data Entry, Inventory Management
Education
Greenfield Community College 2005 — 2008
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Longhorn Steakhouse November 2011 - Present
Friendly Ice Cream Corporation January 2010 - November 2011
Friendly's Restaurant January 2010 - November 2011
mandee February 2007 - October 2008
2006Eckerd January 2006 - October 2006
2005Panera Bread March 2005 - June 2005
Skills
Microsoft Office, Adobe Creative Suite, iPhoto, POS, Cash Management, Cashiering
Education
DeVry University 2010 — 2014
Bachelor's degree, Multimedia Design and Development
Warren County Community College
Associate of Fine Arts; Bachelors, Multimedia Design
Warren County Community College 2006 — 2009
Associate of Arts (A.A.), Fine/Studio Arts, General
Donna Gelley Enterprises, LLC August 2010 - Present
AREA TEMPS, INC. October 1991 - Present
AREA TEMPS, INC. 1991 - 2011
Red Lobster Restaurant 1984 - 1993
Friendly Ice Cream Corporation 1979 - 1984
Skills
Recruiting, Customer Service, Credit, Budgets, Management, Payroll, Temporary Staffing, Technical Recruiting, Talent Acquisition, Accounting, Account Management, New Business Development, Training, Interviews, Human Resources
Education
Cuyahoga Community College 2005 — 2008
In progress, Psychoneuroimmunology, Massage Therapy
New London High School 1975 — 1979
BBC Property Maintenance May 2005 - Present
PETCO Animal Supplies, Inc. September 2012 - May 2015
Lowes home improvement November 2007 - March 2012
Bruegger's Bagels August 2003 - November 2007
Friendly Ice Cream Corporation July 1986 - August 2003
Skills
Profitability, Hiring, P&L, Merchandising, Inventory Management, Human Resources, Profit, Retail, Store Management, Training, Coaching, Inventory Control, Loss Prevention, P&L Management, Visual Merchandising, Retail Sales, Customer Service, Management, Team Building, Sales, Time Management, Recruiting
Education
County College of Morris 1983 — 1985
Business
Moravian College 1983 — 1985
Business, Management, Marketing, and Related Support Services
7-Eleven April 2013 - September 2015
7-Eleven August 1999 - April 2013
Friendly Ice Cream Corporation 1983 - 1998
Skills
Budgets, Coaching, Microsoft Office, Merchandising, Training, Employee Relations, Performance Management, Leadership, Team Building, Conflict Resolution, Recruiting, Project Management, Retail, Management, Public Speaking, Employee Training, Human Resources, Inventory Management, Profit
Education
Long Island University, C.W. Post Campus 2009 — 2012
C.E. Certificate, Human Resources Management and Services
John Jay College of Criminal Justice 1980 — 1983
B.S., Criminal Justice/Forensic Science
Invasive Forest Entomology, UMASS February 2015 - Present
Nuestras Raices August 2014 - Present
Home September 2013 - Present
Pluckers Wing Bar December 2009 - March 2012
Friendly Ice Cream Corporation 2003 - 2009
Skills
Garden Design, Permaculture, Gardening, Plant Identification, Tree Identification, Employee Training, Food Safety, Cooking, Menu Development, Agriculture, Sustainability
Education
University of Massachusetts, Amherst 2014 — 2016
Bachelor's Degree, Sustainable Food and Farming, Entomology, 3.69
Permaculture FEAST 2014 — 2014
Certificate, Permaculture Design, A
Holyoke Community College 2013 — 2013
Associate of Arts and Sciences (A.A.S.), Biology, General
Chart Industries, Inc. August 2015 - Present
Fifth Third Bank May 2015 - July 2015
Fifth Third Bank July 2012 - June 2015
Friendly Ice Cream Corporation June 2009 - July 2012
Skills
Accounting, Auditing, Employee Training, Retail Banking, Customer Service, Finance, Sales, Cash Management, Financial Analysis, Banking, Credit, Financial Planning
Education
Cleveland State University 2011 — 2015
Bachelor’s Degree, Accounting
Cleveland State University 2011 — 2015
Bachelor's of Business Administration, Accounting
Waste Management April 2015 - Present
J.B. Hunt Transport, Inc. December 2014 - March 2015
JB Hunt Transport Services, Inc. November 2013 - December 2014
Accu-Time Systems January 2006 - October 2013
Best Buy August 2010 - February 2013
Wireless Advocates March 2010 - August 2012
Friendly Ice Cream Corporation January 2005 - January 2008
Skills
Marketing, Sales, Customer-facing, Tech-savvy, Ingenuity, Outstanding verbal, Delegates, Negotiation, Strategic Planning, Analytics, Cash Handeling, Outstanding time..., Diversity, Work Ethic, Communication, Social Networking, Time Management, Customer Service, Phone Etiquette, Loss Prevention, Customer Satisfaction, Sales Operations, Project Management, Direct Marketing, Management, CRM, Human Resources, Team Leadership, Team Building, Leadership, Teamwork, Goal Oriented, Logistics, Transportation Planning
Education
Eastern Connecticut State University 2011 — 2013
Bachelor's degree, Business Administration and Management, General
Asnuntuck Community College 2007 — 2010
Associate's degree with certificates in Marketing and Entrepreneurship, General Studies
Allyson Schwartz for Governor Campaign January 2014 - Present
Wawa, Inc. September 2013 - Present
Wegmans Food Markets September 2013 - January 2014
Friendly Ice Cream Corporation May 2012 - August 2012
Romano's Macaroni Grill October 2010 - August 2011
Skills
Microsoft Word, Social Media, Votebuilder, Microsoft Office
Education
Temple University 2014 — 2015
Bachelor of Arts (B.A.), Political Science and Government
Howard University 2011 — 2013
Bachelor of Arts (B.A.), Political Science and Government
Howard University 2011 — 2013
Bachelor of Science (B.S.), Psychology
Harvard University
Subway World Headquarters August 2015 - Present
Jordan Pond House May 2014 - August 2015
Chipotle Mexican Grill November 2014 - May 2015
Subway of Indiana August 2011 - May 2014
Indiana Subway August 2011 - May 2014
Hazardville Subway June 2011 - May 2014
Friendly Ice Cream Corporation May 2013 - January 2014
Hazardville Subway June 2011 - January 2013
Health and Physical Education Department September 2010 - May 2011
Skills
AutoCAD, 20/20 Design, Customer Service, Microsoft Excel, Color Renderings, Presentation Skills, Cash Register, SketchUp, Photoshop, Telephone Skills
Education
Indiana University of Pennsylvania 2010 — 2014
Bachelor of Science (B.S.), Interior Design
WMRC March 2011 - Present
Friendly Ice Cream Corporation April 2009 - January 2010
Skills
Audio Editing, Audio Post Production, Audio Engineering, Pro Tools, Microsoft Office, Telecommunications, Telephone Skills, Sales, Radio Broadcasting, Radio Producing, Customer Service, Commercials, Broadcast, Voice Over, Facebook, Music Production, Radio Programming, Social Media, Radio Host, Radio Promotions, Media Production, Blogging, Podcasting, Camera Operating, Sports, Radio Advertising, Radio, Broadcast Journalism, Video Production, Video, Entertainment, Field Producing, Broadcast Television, Play-by-play, On-air Hosting, Outside Broadcast, On-air Experience, On-air Announcing, Voiceovers, On-air Reporting, Live Broadcast, News Producing, Sports Production, Sports Coverage, Radio Presenting, Public Speaking, Social Networking, Microsoft Word, PowerPoint
Education
Dean College 2007 — 2009
Associate of Arts (AA), Communication and Media Studies
Apple Retail May 2012 - Present
Apple Inc May 2012 - Present
Friendly Ice Cream Corporation March 2008 - Present
Friendly’s Corporation February 2008 - Present
Fordham University September 2009 - May 2012
Fordham University September 2009 - May 2012
FedEx Ground June 2009 - April 2012
FedEx Ground May 2009 - April 2012
Fordham University Academia Hispana December 2009 - May 2011
Urban Youth Works-SUCCESS September 2008 - June 2009
Skills
Spanish-speaking, Microsoft Office, Java, C++, Troubleshooting, Facebook
Education
Fordham University 2008 — 2012
Bachelor of Science (B.S.), Computer Science
Fordham University
BS, Computer Science
Friendly Ice Cream Corporation June 2009 - Present
Student Advocacy Office at Roger Williams University August 2010 - May 2012
Student Accessibility Services at Roger Williams University January 2009 - May 2012
Skills
SPSS, Microsoft Office, Customer Service, Leadership, Teamwork
Education
Roger Williams University 2008 — 2012
BA, Psychology
Griffith University
ISlide, Inc. January 2014 - May 2014
LL Bean 2012 - August 2013
Macpage LLC January 2013 - January 2013
Portland Pirates December 2011 - January 2012
Friendly Ice Cream Corporation June 2011 - August 2011
Skills
Marketing, Microsoft Word, Sales, PowerPoint, Microsoft Excel, Multi Tasking, Time Management, Motivation, Motivated self-starter, International Business, International Relations, International Sales, Microsoft Office, Social Media, Social Networking
Education
Cheverus High School
Endicott College
Bachelor of Business Administration (B.B.A.), International Business
Ulta 2010 - 2012
Friendly Ice Cream Corporation 2007 - 2010
Boston Market 2000 - 2007
Boston Market 2000 - 2001
EXPRESS 1998 - 2000
EXPRESS 1995 - 1998
EXPRESS 1991 - 1995
Catering Services Unlimited 1985 - 1991
Sterns 1984 - 1985
Education
Fairleigh Dickinson University
B.A.
Self-employed November 2012 - Present
Hoboken Evangelical Free Church July 1988 - June 2013
Friendly Ice Cream Corporation November 1983 - March 1986
Port Jervis Evangelical Free Church August 1982 - July 1983
Valley Evangelical Free Church June 1981 - July 1982
Skills
Travel Insurance, Public Speaking, Public Relations, Photography, Theology, Pastoral Counseling, Budgets, Cruise Travel Advice, Travel Sales, Holy Land Travel, Wedding Planning, Marriage Enrichment..., Creative Writing, Budget Analysis, Expository Preaching, Teaching, Staff Development, Vacation, Cruises, Training, Nonprofits, Event Management, Volunteer Management, Event Planning, Community Outreach, Leadership Development, Fundraising, Social Networking, Leadership, Conflict Resolution, Project Planning, Team Building, Hospitality, Coaching, Missions, Tourism, Resorts, Weddings, Cruise Lines, Entrepreneurship, Religion, Preaching, Biblical Studies, Social Media, Strategic Planning, Pastoral Care, Marketing, Customer Service
Education
Eastern University 1992 — 1995
Doctor of Ministry, Marriage and Family Therapy/Enrichment
Denver Seminary 1978 — 1981
Master of Divinity (M.Div.), Pastoral Ministry and Christian Education
The King's College 1974 — 1978
Bachelor of Science (B.S.), Business Administration and Economics
Self Employed March 2001 - Present
Doherty Enterprises April 2007 - June 2009
Friendly Ice Cream Corporation 2004 - 2007
Original Hick'ry Pit 1990 - 2003
Skills
Cooking, Customer Service, Fine Dining, Word, Budgeting, Microsoft Office, Excel, Customer Relations, Outlook, Event Management, Employee Relations, Forecasting, Access, Promotions, Public Relations, Marketing Strategy, Catering, Writing, InDesign, Menu Development, Food Service, Inventory Management, Culinary, Food, Food & Beverage, Restaurants, Purchasing, Hospitality, Scheduling, Problem Solving, Hiring, Banquets, Hospitality Management, Restaurant Management, Supervisory Skills, Team Building, Food Cost, Negotiation, Operations Management, Strategic Planning, Customer Satisfaction, Retail, Food Safety, Coaching, Cuisine, Administration, Event Planning, Social Media
Education
DeVry University-California 2012 — 2015
Ongoing, Business
Applebee's June 2009 - Present
Transparent Language 2009 - 2010
Gap Inc./Banana Republic December 2007 - August 2009
Gap Inc./Old Navy December 2008 - April 2009
Friendly Ice Cream Corporation June 2007 - August 2008
Gap Inc./Gap Inc. Direct June 2006 - January 2008
Education
Daniel Webster College 2007 — 2011
Friendly Ice Cream Corporation February 2002 - Present
Family and Children's Assoc January 2009 - December 2009
Saltzman Center Marriage and Family Therapy Clinic January 2008 - January 2009
Education
Molloy College 2003 — 2006
Bachelors Degree, Psychology
Hofstra University
Masters Degree, Marriage and Family Therapy
Front Burner Restaurants January 2015 - Present
Papa Gino's and D'Angelo Grilled Sandwiches May 2011 - April 2014
Smokey Bones January 2008 - June 2011
Friendly Ice Cream Corporation July 1999 - June 2007
Boston Market 1996 - 1999
J. Walter Thompson 1995 - 1995
Skills
Social Media Marketing, Marketing Strategy, Strategic Planning, Marketing, Strategy, Franchising, Advertising, Marketing Management, Media Planning, Field Marketing, Team Building, Hospitality, Budgets, Management, Leadership, Income Statement, Food, Fundraising, Restaurants, Marketing Communications, P&L Management, Brand Development, Brand Management, Direct Marketing, Local Marketing, Market Planning, Integrated Marketing, Email Marketing, Online Marketing, Franchise Consulting, Customer Insight, Marketing Research, Competitive Analysis, Online Advertising, Digital Marketing, Lead Generation, Brand Architecture, Interactive Marketing, Mobile Marketing, SEM, Brand Awareness, B2B Marketing, Multi-channel Marketing, Positioning, Relationship Marketing, Strategic Partnerships, Corporate Branding, Customer Acquisition, Business Strategy, P&L
Education
Gettysburg College 1983 — 1987
The Peddie School 1981 — 1983
The Bryant Park Hotel August 2015 - Present
The Bluestone Tavern January 2015 - August 2015
Bistro 25 June 2013 - January 2015
Friendly Ice Cream Corporation June 2011 - May 2013
Skills
Microsoft Word, Time Management, Restaurants, Teamwork, Catering, Bartending, PowerPoint, Microsoft Office, Telephone Skills
Education
City University of New York-John Jay College of Criminal Justice 2013 — 2017
Criminology
Electric Boat May 2015 - Present
Stop & Shop September 2013 - December 2013
Skillin's Greenhouse November 2011 - September 2013
CVS Pharmacy July 2010 - March 2012
Friendly Ice Cream Corporation August 2011 - December 2011
Skills
Cashiering, Customer Service, Cleaning, Phone Skills, Hosting, Exceptionally Organized, Time Management, Teamwork
Education
Dalhousie University 2014 — 2016
Bachelor of Science (B.S.), Neuroscience
Champlain College 2012 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Morse High School 2008 — 2012
High School Degree
CulinArt Managed Dining Services June 2015 - Present
Checkers Drive In Restaurants, Inc. March 2013 - May 2014
Peconic Bay Medical Center August 2011 - February 2013
Ruby Tuesday August 2010 - June 2011
Consumer Demonstration Services February 2010 - July 2010
Woodbury Jewish Center October 2009 - January 2010
Sunset Bagels April 2007 - October 2009
Friendly Ice Cream Corporation April 2009 - June 2009
Southward Ho Country Club April 2006 - September 2008
Ice Sculpture Designs November 2006 - January 2007
Skills
Culinary, Cooking, Baking, Menu Design, Menu Development, Menu Creation, Recipe Testing, Recipes, Wine Tasting, Wine Knowledge, Wine, Fruit, Chocolate, Vegetables, Catering, Food Service, Banquets, Food Safety, Hospitality, Restaurants, Cuisine, Pastry, Food Cost, Food Preparation, Inventory Management, Food Industry, Hospitality Industry, Ingredients, Food & Beverage, Fine Dining, Food, Gourmet, Bakery, HACCP, Sanitation, Public Speaking, Team Building, Food Science, Cakes, Excel, Food Writing, Nutrition
Education
Farmingdale State University of New York 2008 — 2012
Bachelor of Science, Business Administration, 2.9
New York Institute of Technology-Old Westbury 2006 — 2008
Associates in Occupational Studies, Culinary Arts, 2.69
Sheraton October 2014 - Present
Sheraton July 2013 - October 2014
Bella Wedding & Event Planning January 2013 - May 2013
Graham Personnel Services May 2012 - December 2012
Worthington State Forest June 2010 - August 2011
PhotoPlus Expo October 2009 - October 2009
Friendly Ice Cream Corporation February 2009 - August 2009
Skills
Social Media, Event Planning, Customer Service, Marketing, Social Media Marketing, Fundraising, Strategic Communications, Time Management, Blogging, Account Management, Sales, Social Networking, Microsoft Office, Trade Shows, Teamwork, Marketing Communications, Management, Advertising
Education
High Point University 2009 — 2013
Bachelor of Science (B.S.), Marketing, Sales (minor)
Cintioli Music Center May 2013 - Present
County of Montgomery August 1981 - November 2012
United States Marine Corps Reserve June 1977 - June 1997
Taylor's Music Store November 1978 - November 1981
Friendly Ice Cream Corporation September 1978 - November 1980
Skills
Software Documentation, SQL, Troubleshooting, Access, Software Development, Databases, Analysis, Database Administration, Data Analysis, Microsoft Office, Business Analysis, Microsoft SQL Server, Piano, Piano Education, Music Theory, Music Education, Customer Service, Requirements Analysis
Education
Immaculata University 1971 — 1975
B. Mus., Music Education
Philadelphia Computer Training Center 1980 — 1981
Computer Programming
USMC Disbursing School 1978 — 1978
Boyertown Area High School 1967 — 1971
Friendly Ice Cream Corporation July 2012 - Present
Little Caesars October 2011 - August 2012
Skills
Management, Server+, Culinary Education, Business
Education
Cumberland County College 2011 — 2014
Undergraduate, Criminal Justice and Corrections
Vineland High School 2007 — 2011
Dipolma
Friendly Ice Cream Corporation April 2012 - Present
School street bistro May 2009 - July 2011
Skills
Athletic Training, Calisthenics, Photography
Education
Springfield Technical Community College 2012 — 2014
Certificate, Massage Therapy/Therapeutic Massage
Holyoke Community College 2009 — 2011
Personal Trainer Certification, Kinesiology
Friendly Ice Cream Corporation January 2010 - Present
Walmart stores Inc 2009 - 2010
Pizza Factory April 2008 - September 2008
Skills
Great Communication, Team Leadership, Organizational..., Customer Service, Public Speaking, Problem Solving, Teamwork, Planning, Supervisory Skills, Time Management, Team Building, Inventory Management, Training, Customer Satisfaction, Leadership Development
Education
The Sage Colleges - Russell Sage College 2013 — 2015
Bachelor of Science (BS), Criminal Justice/Police Science
Hudson Valley Community College 2010 — 2012
Associates, Criminal Justice
Delaware Academy High School 2005 — 2008
High School Diploma, English, Math, Economics
The Egg & I Restaurant November 2013 - Present
Baumhowers at RSA, Montgomery, AL March 2012 - November 2013
EMG Surgical, Inc. April 2011 - November 2011
Friendly Ice Cream Corporation October 2009 - November 2010
Longhorn Steakhouse October 2007 - June 2009
HARBOR WATCH INN May 2006 - October 2007
The Right Choice Lawn Care 2003 - 2006
TEXAS STEAKHOUSE 1995 - 2003
UNITED STATES AIRFORCE November 1990 - November 1998
Skills
Customer Relations, Customer Service, Customer Satisfaction, Inventory Management, Hiring, Food, Restaurants, Word, Banquets, Budgets, Catering, Culinary Skills, Event Planning, Fine Dining, Food & Beverage, Food Safety, Food Service, Hospitality, Hospitality Industry, Hospitality Management, Management, Menu Development, Microsoft Word, Process Scheduler, Recruiting, Restaurant Management, Retail, Sales, Time Management, Training, Labor Control, ServSafe, New Restaurant Openings
Education
Community College of the US Air Force 1993 — 1995
Associates, Health Care Management
Bernie High School 1986 — 1990
Diploma, College Preparatory
Town of Winchendon, MA October 2013 - Present
Town of Westminster, MA December 2010 - June 2014
City of Gardner, MA November 2012 - October 2013
City of Gardner, MA September 2011 - October 2013
Friendly Ice Cream Corporation 2012 - 2012
Huhtala Oil Company 2005 - 2011
Skills
Microsoft Excel, Budgets, Microsoft Word, Account Reconciliation, Accounts Payable, General Ledger, Financial Accounting, Financial Statements, Microsoft Office, Accounts Receivable, Procurement, Government, Payroll, Multi Tasking, Customer Service, Accounting, Spreadsheets, Data Entry, Internal Controls, Outlook, Time Management
Education
Fitchburg State College 2011 — 2013
Master of Business Administration (M.B.A.), Accounting and Finance
Fitchburg State College 2007 — 2011
Bachelor of Science (BS), Accounting and Finance
ALSTOM July 2011 - Present
Alstom Power September 2007 - Present
TD Banknorth Insurance February 2007 - September 2007
Friendly Ice Cream Corporation September 2003 - January 2007
Marsh 1996 - 2003
Travelers January 1995 - February 1996
Travelers July 1991 - January 1995
Travelers February 1989 - June 1991
Travelers April 1987 - January 1989
Liberty Mutual Insurance August 1985 - May 1987
Skills
Claims Management, Insurance, Claim, Litigation Management, Risk Management, Risk Assessment, Financial Risk, Contract Negotiation, Corporate Governance, Contract Management, Due Diligence, Property & Casualty..., Underwriting, Enterprise Risk..., Energy, Mergers & Acquisitions, Workers Compensation, Auditing, Management, Casualty, Legal Liability, Negotiation, General Insurance, Claim Investigation, Reinsurance, Risk Analysis, Liability, Excess, Analysis, Brokers, Commercial Insurance, Financial Analysis, Executive Management, Process Improvement, Workers' Compensation..., Financial Modeling, Employee Benefits, Change Management, Dispute Resolution, Policy, Strategy, Internal Controls, Managerial Finance, Forecasting, Employment Law
Education
Harvard University 1983 — 1991
Master of Arts (M.A.), Psychology
University of Massachusetts, Amherst 1978 — 1982
Bachelor of Arts (B.A.), Psychology
University of Massachusetts, Amherst 1978 — 1981
Bachelor of Arts (B.A.), Political Science
Westfield Public Schools August 2001 - Present
Tuckers Restaurant October 1999 - Present
The Simsbury Inn & The Simsbury 1820 House / Classic Hotels of Connecticut December 1994 - January 2000
Friendly Ice Cream Corporation September 1975 - December 1994
Skills
Math Tutor, Classroom Management, Fundraising, Teaching, Curriculum Development, Differentiated..., Lesson Planning, Coaching, Literacy, Sales Management, Educational Leadership, Event Planning, Tutoring, Strategic Planning, Customer Service, Public Speaking, Event Management, Team Building, Curriculum Design, Team Leadership, Elementary Education, Retail, Marketing, Sales, Staff Development, Management
Education
Lesley University 2009 — 2012
Masters, Mathematics Education
Westfield State College 1986 — 1989
BS, Education
Holyoke Community College 1979 — 1980
Hotel & Restaurant Management
La-Z-Boy 2010 - Present
Aggtrans / The Stone Store / StoneScapes & Design April 2007 - November 2009
Lantz Enterprises / Management & Contracting Associates - T/A Fintastic Views June 2006 - April 2007
Lincoln Technical Institute August 2002 - June 2006
Corporate Management Solutions, Inc February 1999 - August 2002
Sears American Home Improvement Products July 1997 - February 1999
Friendly Ice Cream Corporation April 1994 - July 1997
Skills
Sales, Management, Sales Management, Recruiting, Training, Marketing, New Business Development, Social Media, Direct Sales, Marketing Strategy, Coaching, Budgets, Purchasing, Process Scheduler, Customer Service, Contract Negotiation, B2B, Customer Satisfaction, Selling
Education
Essex Community College
Paramedicine
University of Maryland Fire and Rescue Institute
EMS, Fire Science / Paramedic
Starbucks January 2015 - Present
Starbucks August 2012 - December 2014
Kellogg Company August 2008 - August 2012
Bel Brands USA May 2007 - July 2008
Friendly Ice Cream Corporation 2005 - May 2007
W.F. Young, Inc. 2003 - 2005
Spectra Marketing 2001 - 2003
Skills
Customer Insight, Consumer Products, Brand Equity, Marketing Research, Leadership Development, Brand Management, Advertising, Marketing
Education
University of Massachusetts at Amherst - Isenberg School of Management 2004 — 2005
MBA
Drew University 1997 — 2000
BA, Economics & Business Management
Friendly's Ice Cream, LLC March 2012 - Present
Friendly Ice Cream Corporation March 2006 - March 2012
Skills
Food, Food Science, Food Safety, Food Technology, Ingredients, Food Service, Food Industry, Food Quality, Food Processing, HACCP, Flavors, Food Manufacturing, Sensory Evaluation, Dairy, Product Development
Education
University of Massachusetts, Amherst 2004 — 2007
Bachelor's Degree, Food Science, Nutrition
Holyoke Community College 2001 — 2004
Associate, Liberal Arts, Nutrition
The Williston Northampton School 1997 — 2001
High School
Penn State University
Ice Cream Short Course, Ranked third overall in the class.
Perkins December 2014 - Present
Ihop March 2011 - December 2014
Pax Ventures November 2007 - December 2010
Au Bon Pain June 2006 - November 2007
Friendly Ice Cream Corporation August 1997 - December 2005
Skills
Catering, Restaurants, Restaurant Management, Negotiation, Multi-unit, Customer Service, Leadership, Training, Budgets, Food, Hospitality, Franchising, Recruiting, Profit, Sales, Menu Development, Customer Satisfaction, Employee Relations, Food Service, Food Safety, Income Statement, P, Management, Process Scheduler, Forecasting, Payroll, Purchasing, New Business Development, Micros, Food, Inventory Control, Inventory Management, Cooking, Hospitality Management, Team Building, Time Management, Franchise Consulting, Coaching, Serve Safe Certified, ServSafe, Labor Control, New Restaurant Openings, P&L, POS
Education
Mercy College 1996 — 1997
MS, in Organizational Leadership
Mercy College 1992 — 1996
BS, Criminal Justice
Mercy College 1992 — 1996
BS, Sociology
Dutchess Community College 1989 — 1992
Associate, Criminal Justice
Apex Home Healthcare Services, L.L.C. October 2014 - Present
Genesis HealthCare July 2013 - October 2014
Semolina Bread Company November 2010 - April 2014
Friendly Ice Cream Corporation October 2004 - October 2011
Westfield State Public Safety October 2007 - May 2008
Education
Elms college 2014 — 2016
Bachelor's degree, Registered Nursing/Registered Nurse
Holyoke Community College 2012 — 2016
Associate's degree, Registered Nursing/Registered Nurse
Westfield State University 2006 — 2010
Bachelor of Arts, Art
Harris Teeter December 2008 - May 2009
Toys R Us August 2008 - December 2008
Ruby Tuesday June 2008 - December 2008
Tennis Dan March 2008 - September 2008
Harris Teeter January 2008 - June 2008
Friendly Ice Cream Corporation August 2007 - January 2008
Education
George Mason University 2009 — 2012
Bachelors, Actuarial Mathematics
Northern Virginia Community College 2007 — 2009
Associate's Degree, Mathematics
NS Fast Foods, Inc January 2014 - Present
NPC International October 2009 - December 2013
Friendly Ice Cream Corporation 2009 - 2009
All Seasons 2007 - 2008
Burger King Corporation 2002 - 2006
Burger King Asia Pacific 1997 - 2001
Burger King Corporation 1995 - 1997
Skills
Team Building, Franchising, Restaurant Management, Food Service, Franchise Consulting, New Restaurant Openings, Multi-unit, P&L Management, Income Statement, Restaurants, Management, Profit, Training, Food & Beverage, Food, Multi-Unit, P&L, Catering
Education
Harford Community College 1998 — 1999
Business/Corporate Communications
Kee Business College 1986 — 1987
Accounting and Finance
Yoga To The People May 2015 - Present
Young & Rubicam June 2014 - Present
The Yoga Summer Series June 2015 - September 2015
Young & Rubicam January 2014 - May 2014
The Lotos Club August 2012 - April 2014
Margaritaville May 2013 - September 2013
The Eighth Floor May 2012 - December 2012
Hollister Co. October 2010 - December 2012
The Stanton Social February 2012 - August 2012
Friendly Ice Cream Corporation May 2007 - January 2012
Skills
Social Media, Social Networking, Social Media Marketing, Facebook, Microsoft Office, Press Releases, Event Planning, Marketing, Public Relations, InDesign, Customer Service, Advertising, PowerPoint, Microsoft Word, Marketing Communications, Photoshop, Microsoft Excel, Twitter, iMovie, Instagram, Corporate Blogging, New Business Development
Education
Fashion Institute of Technology 2010 — 2014
Bachelor's degree, Advertising and Marketing Communications, Graduate
American University of Rome 2013 — 2013
Marketing
Mainland Regional High School 2007 — 2010
Diploma
gloProfessional August 2014 - Present
gloProfessional June 2012 - July 2014
Namaste Organic Spa March 2011 - February 2012
Friendly Ice Cream Corporation June 2007 - August 2009
Skills
Sales, Customer Service, Microsoft Office, Merchandising, Social Media, Time Management, Inventory Management, Social Media Marketing, Public Speaking, Microsoft Word, PowerPoint, Event Management, Microsoft Excel, Data Entry, Marketing Strategy, Management
Education
High Point University 2006 — 2010
Bachelor of Science, Marketing
Bergen County Technical High School 2002 — 2006
High School Diploma, Aesthetician/Esthetician and Skin Care Specialist
Pizza Hut September 2014 - Present
Papa Gino's October 2012 - August 2014
Columbus Hotel Management February 2004 - June 2012
DKA Enterprises McDonald's May 2002 - February 2004
Friendly Ice Cream Corporation January 2000 - March 2002
Bruegger's Bagels March 1998 - April 2000
Skills
Painting, Management, Maintenance Management, Preventive Maintenance, Increased Profitability, Schedules, Training, Team Leadership, Goal Oriented, Result Oriented, Negotiation, Safety, Customer Service, Customer Satisfaction, Restaurant Management, Warehouse Management
Education
Franklin Pierce College 1981 — 1982
Computer Science
Minnechaug Regional High School 1977 — 1981
Diploma
Pioneer Valley Books July 2014 - Present
Coffee and Company January 2013 - April 2013
MeeMeeTV January 2013 - April 2013
Bridgeside Grille March 2012 - December 2012
Friendly Ice Cream Corporation September 2008 - May 2011
Six Flags March 2009 - November 2009
Skills
Customer Service, Social Media, Desktop Computers, Communication Skills, Teamwork, Team Leadership, Team Building, Flexibility, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, PowerPoint, Google Docs, Food & Beverage, Public Speaking, Facebook, Social Networking, Communication
Education
University of Massachusetts, Amherst 2010 — 2013
Bachelor of Arts (B.A.), Communication and Media Studies
Holyoke Community College 2008 — 2010
Associate of Arts (A.A.), Mass Communication/Media Studies, 3.5
Homegrown Solutions July 2014 - Present
Digital X-Press December 2012 - June 2014
Hilton Garden Inn Albany Medical Center June 2012 - December 2012
74 State August 2011 - May 2012
74 State February 2010 - July 2011
Houlihan's Restaurants, Inc. November 2008 - February 2010
Friendly Ice Cream Corporation October 2006 - January 2009
United States Marine Corps October 2005 - September 2006
United States Marine Corps September 2004 - September 2005
United States Marine Corps September 2001 - September 2004
Skills
TIPS Certified, Digital Dining, Micros, Revenue Forecasting, Hospitality, OnQ, choiceAdvantage, ProfitManager, Delphi, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, HPLC, GC-MS, NMR, IR spectroscopy, Raman, Wet Chemistry, TLC, UV/Vis, ADP ezLaborManager, ExponentHR, Analytical Chemistry, Forensic Chemistry, Hospitality Management, Management, Food & Beverage, Food, Customer Service, Hotels, Public Speaking, Social Media, Event Planning, Training, Event Management, Time Management
Education
State University of New York at Albany 2009 — 2012
Bachelor of Science (B.S.), Chemistry
Hudson Valley Community College 2007 — 2009
Associate of Science (A.S.), Forensic Studies
Suffolk County Sheriff's Department July 2013 - Present
Lifeline Ambluance June 2010 - Present
Eliot Community Human Services June 2011 - June 2013
Dismas House of Massachusetts May 2009 - August 2009
Friendly Ice Cream Corporation June 2007 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, QuickBooks, Mental Health
Education
College of the Holy Cross 2007 — 2011
Bachelor of Arts (B.A.), Psychology, 3.2
Lexington Christian Academy 2003 — 2007
4.06 - Cummlative
Fiskars August 2015 - Present
Families in Transition April 2014 - Present
Gigunda Group January 2013 - July 2015
Friendly Ice Cream Corporation March 2011 - January 2013
Specialized Technology Resources, Inc. December 2010 - March 2011
Kent Nutrition Group October 2009 - October 2010
Jockey International, Inc. July 2008 - July 2009
Spectrum Brands September 2006 - July 2008
Pacific Cycle September 2003 - September 2006
Fiskars June 1999 - September 2003
Skills
Consumer Products, Cross-functional Team..., Product Marketing, Marketing Strategy, Product Development, Social Media Marketing, Brand Development..., Retail Packaging, Catalog Management, Financial Analysis, Menu Development, Apparel, POP design, Brand Development, Sales Operations, Forecasting, Graphic Design, Marketing Management, Leadership, Market Research, Marketing, Retail, Trade Shows, Sales, Management, Advertising, Pricing, New Business Development, Social Media, Account Management, Creative Direction, Relationship Marketing, Event Management, Brand Management, Strategic Planning, Market Planning, Event Planning, Public Relations, Social Networking, Positioning, Team Building, Digital Marketing, Competitive Analysis, Sales Management, Product Management, Marketing Communications, Strategy, Brand Awareness
Education
Edgewood College 1995 — 1999
B.S., Marketing and Management
River Valley 1995 — 1999
Sandy Cove Ministries March 2015 - Present
3E Marketing Solutions July 2011 - February 2015
At Home November 2012 - October 2013
At Home America September 2011 - September 2012
Computer Housecalls May 2007 - December 2011
Evangelicals for Social Action October 2010 - February 2011
Eastern University May 2007 - May 2010
Eastern Cup September 2006 - May 2010
Rita's Italian Ice May 2007 - August 2007
Friendly Ice Cream Corporation June 2006 - August 2006
Skills
Microsoft Office, Photoshop, Data Entry, Advertising, QuickBooks, Content Managed Websites, Management, Leadership, Team Leadership, Multi Tasking, Organization, Marketing, Event Planning, Time Management, Budgets, Newsletters, Social Networking, Event Management, Facebook
Education
Eastern University 2006 — 2010
BS, Management
Rancocas Valley Regional H.S 2002 — 2006
High School Diploma
Saratoga Business Journal May 2013 - Present
Glens Falls Business Journal July 2013 - Present
Hoochie Poochies September 2012 - January 2013
Fresh and Co. Salon and Spa June 2012 - November 2012
Mannix Marketing February 2006 - July 2010
Ruby Tuesday 2003 - 2005
Friendly Ice Cream Corporation 2003 - 2003
FairPoint Communications 2000 - 2003
Skills
Customer Service, Social Networking, Troubleshooting, Office Administration, QuickBooks, Facebook, Social Media Marketing, MovableType, Customer Support, Dog Grooming, Problem Solving, Help Desk Support, Microsoft Office, Photoshop, Dreamweaver, Sales, Administrative..., Google Analytics, WordPress
Education
Hudson Valley Community College 2001 — 2003
Liberal Arts
Hudson Valley Community College 2001 — 2003
Cablevision July 2012 - Present
Suffolk Board of Volleyball Officials December 1999 - July 2013
Friendly Ice Cream Corporation April 1999 - September 2012
MedNet Technologies February 2012 - May 2012
NYC Board of Education May 2011 - August 2011
Skills
Retail, Training, PowerPoint, Social Media, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Outlook, CSS, Photoshop, HTML, Facebook, Graphic Design, Software Installation, Troubleshooting, Networking, Technical Support, Telecommunications
Education
Farmingdale State University of New York 2009 — 2012
Computer Programing and information systems, 3.42
Suffolk Community 2008 — 2009
S Liberal Arts, 2009
A-G Administrators September 2014 - Present
Udren Law Office June 2013 - September 2014
Friendly Ice Cream Corporation May 2009 - June 2013
Philadelphia Union August 2011 - May 2012
Skills
PowerPoint, Inventory Management, Time Management, Facebook, Microsoft Word
Education
Holy Family University 2009 — 2012
Business, Sports Marketing/ Management, 3.0
Centerplate September 2015 - Present
Centerplate April 2015 - September 2015
Susan G. Komen Northwest NC January 2015 - April 2015
Modern Foreign Language Department at HPU August 2014 - April 2015
High Point University 2012 - April 2015
Buffalo Wild Wings May 2014 - August 2014
High Point University January 2012 - May 2014
Bridgewater JCC June 2012 - August 2013
Friendly Ice Cream Corporation December 2010 - August 2011
Skills
Facebook, Cpr Certified, PowerPoint, Microsoft Excel, Microsoft Office, Event Planning, Time Management, Fundraising, Research, Leadership, Teamwork, Goal Oriented, Community Outreach, Social Networking, CPR Certified, Microsoft Word, Social Media
Education
High Point University 2011 — 2015
Bachelor of Science in Business Administration (BSBA) and Bachelor of Arts in Spanish (BA), Business Administration and Spanish
Bridgewater Raritan High School 2007 — 2011
Ratsies August 2012 - Present
Steez Promo August 2012 - Present
Jason's Deli July 2012 - August 2012
Papa Johns July 2011 - May 2012
Friendly Ice Cream Corporation April 2008 - December 2008
Skills
ArcGIS, R, ENVI, Promotions
Education
University of Maryland College Park 2009 — 2012
Bachelor of Arts (B.A.), Minor in Geography Information Systems, Criminology
Harford Community College 2007 — 2008
Home April 2009 - Present
Liberty Medical Supply August 2006 - April 2009
Walgreens February 2005 - June 2006
Sonny's Bar-B-Q January 2005 - February 2005
Bath & Body Works November 2004 - January 2005
Private Employer September 2004 - November 2004
Sonny's Bar-B-Q October 2003 - September 2004
Johnson Chrysler April 2003 - June 2003
Friendly Ice Cream Corporation July 2002 - February 2003
Mobil Oil August 2002 - January 2003
Skills
Typing, Computers, Microsoft Excel, Microsoft Word, Wordpress, Blogging, Cooking, Money Management, Internet, Email, Social Networking, Digital Photography, Customer Service, Data Entry, Social Security...
Education
Ventura College 2012 — 2014
Psychology
Indian River Community College 2005 — 2010
Psychology
Bridon American Corporation June 2014 - Present
Friendly Ice Cream Corporation April 2009 - June 2014
desaki Japanese Restaurant May 2013 - December 2013
Skills
Marketing Communications, Advertising, InDesign, Photoshop, Social Media Marketing, Digital Photography, Marketing, News Writing, Blogging, Professional Writing, English grammar, Social Media, Proposal Writing, Press Releases, English Literature, Microsoft Excel, PowerPoint, Multimedia, Microsoft Office, Social Networking, Public Relations
Education
East Stroudsburg University of Pennsylvania 2014 — 2017
Master of Arts (M.A.), Professional and Digital Media Writing
East Stroudsburg University of Pennsylvania 2010 — 2014
Bachelor of Arts (B.A.), Professional and Media Writing
State Farm Insurance October 2000 - Present
Hempstead Dodge February 1999 - September 2000
Westbury Nissan May 1995 - January 1999
Friendly Ice Cream Corporation June 1989 - November 1994
Skills
Property & Casualty..., General Insurance, Customer Service, Claim, Liability, Customer Satisfaction, Process Improvement, Auto claims, Auto Estimatics, Automotive Repair, Insurance, Auto Insurance, Customer Retention, Motorcycle, Auto Claims, Automobile, Operations Management
Education
Farmingdale State University of New York 1993 — 1995
Associate of Science (A.S.), Automotive Engineering Technology/Technician
Chaminade H.S Mineola NY 1984 — 1988
University of Michigan May 2015 - Present
On The Issues Magazine April 2011 - April 2015
RH Reality Check June 2011 - July 2014
University of Richmond December 2010 - May 2011
University of Richmond April 2009 - May 2011
Troutman Sanders LLP June 2010 - December 2010
Woman Around Town 2010 - 2010
Xanga.com 2010 - 2010
O'Malley's Bar & Restaurant May 2008 - August 2008
Friendly Ice Cream Corporation May 2007 - August 2007
Skills
Internet Communications..., Microsoft Office, Social Media Measurement, Internet Research, Social Media (Blogging,..., Online Publishing, Adobe Creative Suite, Writing, HTML, RSS, Google Analytics, Hootsuite, Email List Building, Facebook API, Google Docs, Image Editing, Google Apps, Text Editing, Drupal, Wordpress, Scoop, HTML emails, Dreamweaver, Editing, Web Editing, Email Lists, Non-profits, Photoshop, Non-profit Consulting, Rhetoric, Audacity, Digital Photography, Customer Interaction, Feminist Theory, Social Media, TweetDeck, Blogging, Public Speaking, Online Journalism, WordPress, Facebook
Education
University of Richmond 2007 — 2011
Bachelor of Arts, Rhetoric & Communications Studies, (minor) Law & the Liberal Arts
East China Normal University 2009 — 2009
Fall Semester Abroad, Comparative Studies in Culture & Communication
Prince, Lobel & Tye LLP 2015 - Present
Rubicon Global August 2012 - 2014
Friendly Ice Cream Corporation January 2012 - August 2012
International Environmental Alliance October 2010 - December 2011
OAKLEAF Waste Management December 2008 - December 2010
Prince, Lobel, Glovsky & Tye LLP October 2007 - December 2008
Friendly Ice Cream Corporation February 2004 - October 2007
Bertucci's Corporation February 1999 - February 2004
Hutchins, Wheeler & Dittmar April 1994 - February 1999
Tillinghast, Collins & Graham September 1992 - March 1994
Skills
Business Strategy, Mergers & Acquisitions, Contract Negotiation, Finance, Mergers, Due Diligence, Strategic Planning, Real Estate, Corporate Governance, Venture Capital, Negotiation, Start-ups, Leadership, Private Equity, Budgets, Management, Business Development, Team Building
Education
University of Notre Dame Law School 1989 — 1992
J.D., Law
Colby College 1983 — 1987
B.A., Economics
Noble & Greenough School 1980 — 1983
diploma
Five Acre Farms June 2015 - Present
Meta Healthcare IT Solutions June 2015 - Present
Academie de Creteil October 2014 - April 2015
Meta Healthcare IT Solutions June 2014 - September 2014
Interfaces Bilingual Journal January 2014 - May 2014
Bespoke Reunion Publishing January 2014 - May 2014
World Farmers (non-profit organization) May 2013 - July 2013
Private English Tutoring for Native French Speakers September 2012 - May 2013
Friendly Ice Cream Corporation October 2009 - July 2012
College of the Holy Cross February 2012 - May 2012
Skills
French, French to English, English to French, Writing, Public Speaking, Nonprofits, Prezi, Wordpress, Microsoft Office, Research, Facebook, Customer Service, Fundraising, GIS, MLA style, Food Service, Academic Tutoring, Système d’information...
Education
College of the Holy Cross 2010 — 2014
Bachelor of Arts (B.A.), English Major, French Minor, Environmental Studies Concentration, Magna Cum Laude
l'université de Bourgogne 2012 — 2013
English Literature, French, Environmental Studies-- Fac de Langues
Commack High School 2006 — 2010
International Baccalaureate Diploma, Advanced Regents Diploma
First Solar June 2015 - September 2015
Solaire Generation Inc January 2015 - March 2015
Office of Sustainability May 2014 - September 2014
Institute of Arctic Studies, Dickey Center September 2012 - September 2014
Recyclebank June 2013 - August 2013
Friendly Ice Cream Corporation November 2012 - January 2013
Green Living Solutions June 2012 - August 2012
Skills
Leadership, Event Management, Environmental Awareness, Microsoft Office, Analysis, Public Speaking, Marketing, Research, Writing, Party Planning, Climate Change, Microsoft Excel, Project Management, Eco-friendly, Microsoft Word, PowerPoint, Data Analysis, Dance, Social Media, Cocoa, Event Planning, R, GIS, Solar Energy, Energy Policy, Energy Industry
Education
Dartmouth College 2012 — 2016
Bachelor of Arts (B.A.), Environmental Studies and Government
Ridgewood High School 2008 — 2012
High School Diploma
Friendly Ice Cream Corporation October 2010 - December 2011
Emmanuel College September 2007 - May 2011
Tracs, Inc. January 2011 - April 2011
Papa Gino's June 2006 - January 2011
Management Webpage Maintenance September 2009 - October 2010
Skills
Management
Education
Emmanuel College 2007 — 2011
The TJX Companies, Inc. June 2015 - Present
Amherst Media September 2014 - December 2014
Artspromo May 2013 - December 2013
Paciugo's Gelato and Caffe January 2013 - May 2013
Friendly Ice Cream Corporation May 2012 - August 2012
Suffield Parks and Recreation June 2011 - August 2012
Six Flags New England May 2010 - September 2010
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Photoshop, Customer Service, Viral Marketing, Facebook, Illustrator, Social Media Marketing, Premiere
Education
Isenberg School of Management, UMass Amherst 2011 — 2015
Bachelor of Business Administration (BBA), Marketing, 3.64
Griffith University 2014 — 2014
Marketing
Suffield High School 2007 — 2011
3.43
Sbarro September 2014 - Present
Steak n Shake June 2009 - September 2014
Grubb & Ellis May 2004 - June 2009
Western New England University School of Law August 2001 - May 2004
Friendly Ice Cream Corporation August 1997 - July 2001
Metromedia Restaurant Group August 1994 - August 1997
Carlson Restaurants / T.G.I. Friday's / Country Hospitality October 1991 - September 1994
Skills
Business Relationship..., Restaurants, Real Estate, Contract Negotiation, Team Building, Legal Compliance, Franchise Agreements, Sales, Sales Management, Hospitality, Franchising, Franchise Sales, Leadership Development, Negotiation, Leadership, New Business Development
Education
Pepperdine University School of Law 2003 — 2004
Negotiation and Settlement Advocacy, Straus Institute for Dispute Resolution.
Western New England University School of Law 2000 — 2004
Doctor of Law (J.D.)
University of St. Thomas 1995 — 1996
M.B.A. in Franchise Management, Center for Professional Development
Cornell University 1977 — 1978
School of Hotel Administration, Executive Program, Food & Beverage Management and Service
Culver - Stockton College
B.A., History & Political Science
Trenton High School
Diploma
15-LOVE December 2014 - Present
Alex Almonte, Esq. December 2013 - November 2014
New York Gaming Association May 2012 - September 2013
Friendly Ice Cream Corporation July 2010 - January 2012
Friendly Ice Cream Corporation April 2008 - September 2008
Skills
PowerPoint, Microsoft Word, Teamwork, Microsoft Office, Research, Time Management, Event Planning, Leadership, Public Speaking, Data Entry, English, Windows, Critical Thinking, Nonprofits, Conflict Management, Microsoft Excel, Customer Service, Photoshop, Organization Skills
Education
State University of New York at Albany 2012 — 2014
Bachelor of Arts (B.A.), Communication, 3.9
State University of New York at Albany 2012 — 2014
Bachelor of Arts (B.A.), Psychology, 3.65
Hudson Valley Community College 2010 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Jack in the Box November 2013 - Present
Friendly Ice Cream Corporation June 2012 - December 2012
Ann Taylor February 2008 - February 2012
Levitz Furniture 2007 - 2008
The Bombay Company 2004 - 2007
Suffolk Construction 2002 - 2003
Palladium Group, Inc 2000 - 2002
Staples, Inc. October 1999 - June 2000
Staples July 1998 - October 1999
Staples March 1997 - July 1998
Skills
Financial Analysis, Financial Modeling, Financial Management, Treasury, Cash Management, Real Estate Finance, Corporate Finance, Debt Restructuring, Capital Budgeting, Capital Structure, Working Capital..., NPV, ROI Accountability, Budgeting, Budget Analysis, Budget Preparation, Budget Oversight, Mergers, Company Acquisitions, People Management, Hyperion, SAP, Oracle, Financial Systems..., Business Intelligence, Software Implementation, Process Improvement, Profit & Loss Management, Profit Improvement, Mentoring, Team Leadership, Staff Mentoring, Cross-functional Team..., Decision Support, Decisiveness, Strategic Planning, Business Strategy, Long Range Planning, Time Management, Strategic Thinking, Balanced Scorecard, Financial Planning, Product Profitability, Customer Profitability, Investor Relations, Dashboards, Strategic Financial..., Budgets, Income Statement, Mergers & Acquisitions
Education
Cornell University - Johnson Graduate School of Management 1993 — 1995
MBA
University of Virginia 1987 — 1991
BS
Daily Mom September 2013 - Present
Hasbro January 2010 - December 2011
Hasbro January 2010 - March 2011
Channing Bete Company October 2008 - January 2010
Channing Bete Company June 2005 - October 2008
Channing Bete Company June 2005 - June 2007
Friendly Ice Cream Corporation 2004 - 2005
Skills
Marketing Research, Consumer Products, Product Marketing, Customer Insight, Direct Marketing, Product Development, Marketing Strategy, Marketing Management, Brand Management, Brand Development, Trade Marketing, Advertising, Promotions, New Business Development, Packaging, Competitive Analysis, Integrated Marketing, Market Planning, Product Management, Marketing Communications, Market Research, Strategic Planning, Digital Marketing, Email Marketing, Budgets, Toys, Online Marketing, Analytics, Merchandising, Market Analysis, Forecasting, Microsoft Office, Analysis, PowerPoint, Word, Web Analytics, Budgeting, Excel, Customer Service, Consumer Insights, Outlook, Research, Copy Editing, Writing, Editing, Business Strategy, Social Media Marketing, Social Media..., Marketing, Cross-functional Team...
Education
University of Massachusetts at Amherst - Isenberg School of Management 2006 — 2011
MBA
Siena College 2001 — 2005
Bachelor of Science, Marketing and Management
pursuing a position in social service accounting. September 2007 - Present
Friendly Ice Cream Corporation 2000 - 2007
Friendly's 1984 - 2007
Skills
Accounts Receivable, Accounting, Financial Analysis, Auditing, Finance, General Ledger
Education
University of Massachusetts, Amherst 1980 — 1982
MSA, accounting & business
Harvard University 1967 — 1972
Au Bon Pain January 2011 - Present
Friendly Ice Cream Corporation March 2009 - June 2011
Papa Gino's November 2003 - November 2008
Dunkin' Brands 1999 - 2003
Dunkin' Brands 1997 - 1999
Boston Market 1991 - 1997
Education
Framingham State University
BA, Economics
Baystate Health May 2002 - Present
Baystate Medical Center 2002 - Present
Dunhill Staffing September 1998 - June 2000
Friendly Ice Cream Corporation January 1996 - July 1998
Cross Country Group 1996 - 1997
Skills
Hospitals, Healthcare, Nurse Practitioners, Healthcare Management, Physicians, Physician Recruitment, Physician Assistants, Recruiting, Healthcare Information..., Temporary Staffing, Leadership, Home Care, Clinical Research, Human Resources, Healthcare Consulting, Medical Education, Nursing, Medicine, Hiring, HIPAA, Emergency Medicine, Pediatrics, Contract Recruitment, Acute Care, Managed Care, ACLS, Physician Relations
Education
Fairleigh Dickinson University 1989 — 1993
BitPusher, LLC 2014 - Present
Friendly Ice Cream Corporation June 2009 - March 2015
SolunaNet January 2008 - 2010
Select Marketing May 2008 - May 2009
Positronic Design 2006 - 2008
Skills
Customer Service, Social Media, Microsoft Office, Microsoft Excel, Fundraising, PowerPoint, Event Planning, Strategic Planning, Microsoft Word, Inventory Management, Public Speaking, Budgets, Project Management, Research, Marketing, Management, Windows, Sales Management, Retail, Marketing Strategy, Team Leadership, Sales, Customer Satisfaction, Team Building, Leadership, Social Networking
Education
Holyoke Community College 2007 — 2008
F.L Roberts & Co., Inc. February 2013 - Present
Friendly Ice Cream Corporation 2007 - 2012
Friendly's 2001 - 2007
Friendly's 1996 - 2001
Friendly's 1990 - 1996
Friendly's 1982 - 1990
Friendly's 1981 - 1982
Friendly's 1979 - 1981
Skills
Lawson, Results Oriented, Accountability, POS, Team Building, Strategic Planning, HRIS, Payroll, Inventory Management, Vendor Relations, Executive Management, Budgeting, Customer Satisfaction, Customer Service, Accounting, Excel, Coaching, Cost Control, Process Improvement
Education
The George Washington University 1973 — 1975
MBA, Accounting
Fairfield University 1969 — 1973
BA, Sociology
Classical High School - Springfield MA 1966 — 1969
Englewood Baking Company August 2013 - Present
PAGINATION Web Design 1996 - Present
Candela Corporation January 2011 - August 2013
Candela Corporation 2005 - 2008
Alternative Systems, Inc. 2001 - 2004
SportsAttire, Inc. 1999 - 2001
EMC/Data General 1996 - 1999
MEDITECH 1994 - 1996
J&S Medical Associates 1991 - 1994
Friendly Ice Cream Corporation 1985 - 1993
Skills
CSS, SQL Server, ActionScript, MySQL, Photoshop, Illustrator, XHTML, JavaScript, ColdFusion, Flash, Drupal, Databases, PHP, HTML, Web Development, Linux, SQL, DHTML, Front-end Development, Access, CMS, Apache, HTML + CSS, LAMP, Web Applications, Troubleshooting, Microsoft SQL Server, User Interface Design, User Experience
Education
Cambridge School of Culinary Arts 2010 — 2011
Certificate, Pastry
Framingham State University 1990 — 1994
BA, English
Ellucian January 2015 - Present
National Gallery of Art April 2014 - January 2015
AOL February 2013 - April 2014
AOL March 2010 - January 2013
AOL November 2009 - March 2010
AOL Time Warner September 2004 - November 2009
PricewaterhouseCoopers 2003 - 2004
TJX 2001 - 2003
Friendly Ice Cream Corporation 1999 - 2001
Skills
Program Management, Executive Communications, Compliance and Risk..., Compliance, Risk Management, SOX, Internal Audit, Internal Controls, Audit Committee, IT Risk Management, Sarbanes-Oxley Act, Enterprise Risk..., Auditing, Communication Training, Finance, Managerial Finance, Business Process, Business Process..., US GAAP, Accounting, IT Audit, Management, Risk Assessment, Process Improvement
Education
Isenberg School of Management, UMass Amherst 1995 — 1999
BA of Business Administration, Finance
MSC Industrial Supply March 2012 - Present
MSC Industrial Supply January 2006 - March 2012
Friendly Ice Cream Corporation September 2003 - January 2006
KinderCare March 2000 - October 2003
Skills
Cloud Computing, Microsoft Office, Sales Management, New Business Development, Strategic Planning, Contract Negotiation, Product Development, Project Management, Inventory Management, Direct Sales, Sales, Pricing, Key Account Management, Customer Service, B2B
Education
Eastern University 1997 — 2000
B.A., Business Management
Harrisburg Area Community College 1995 — 2000
A.S., General Studies
Macy's June 2009 - Present
Macy's Inc 2004 - June 2009
Macy's Merchandising Group 2000 - 2004
Federated Merchandising Group 1998 - 2000
Friendly Ice Cream Corporation 1980 - 1998
Skills
Business Continuity, Crisis Management, Risk Assessment, Disaster Recovery, Facilities Management, Operations Management, Expense Management, Budgets, Contingency Planning, Preparedness, Life Safety Planning, Organizational Skills, Process Improvement, Management, Security, Time Management, Security Management, Leadership, Government, Physical Security, Business Continuity..., Project Management, Strategy, Strategic Planning, Inventory Management, Retail
Education
New York University 2003 — 2006
facility management, business continuity
Farmingdale State College 1973 — 1975
business
GOLDEN CORRAL 2004 - Present
BOTH INC. 2004 - Present
Golden Corral June 2004 - September 2008
Friendly Ice Cream Corporation April 1993 - October 2003
Jiffy Lube International July 1987 - March 1992
Jiffy Lube international 1987 - 1992
Skills
Hiring
Education
Clarion University of Pennsylvania 1976 — 1981
B.S., Business Management
HATBORO HORSHAM HIGH SCHOOL 1972 — 1976
Panera Bread August 2011 - Present
Friendly Ice Cream Cororation September 2003 - August 2011
Friendly Ice Cream Corporation January 1998 - September 2003
Skills
Multi-unit, Franchising, Inventory Management, Restaurant Management, Income Statement, Restaurants, Food Service, Team Building, Franchise Consulting
Education
Endicott College
Hotel/Restaurant Travel Management
Endicott College
Friendly Ice Cream Corporation March 2008 - August 2008
Education
Coastal Carolina University 2003 — 2007
Marine Science, Physical Oceanography, Marine Geology, Marine Chemistry, Marine Biology
Colliseum/What if West June 2014 - Present
Joey the Bartender December 2007 - Present
Appalachian Brewing Company December 2007 - May 2014
Doc Holliday's/Keare's Restaurant Corp. June 2004 - December 2007
Applebee's January 2001 - May 2004
Friendly Ice Cream Corporation August 1999 - August 2001
Skills
Cocktails, Restaurant Management, Restaurants, Food & Beverage, Menu Development, Bartending, Food Service, Micros, Fine Dining, Catering, Hospitality, Banquets, Culinary Skills, Hospitality Management, Event Management
Education
Harrisburg Area Community College 2000 — 2006
Associates, General Business Studies
WilliamLaughlin.net November 2012 - Present
Dresser-Rand - A Siemens Business February 2006 - Present
LC Consulting Services June 2004 - February 2006
United States Postal Service December 1998 - October 2000
Friendly Ice Cream Corporation April 1996 - September 1998
Skills
AutoCAD, Unigraphics, CAD, Manual Drafting, Project Design, Mac OS X, Microsoft Word, Microsoft Excel, PowerPoint, Keynote, iOS, iPhoto, Teamwork, OS X, Web Content
Education
Corning Community College 2001 — 2005
AAS, Mechanical Technology
Corning Community College 2001 — 2004
AAS, CAD/CAM
The Phoenix Companies, Inc. March 2015 - Present
Cigna June 2014 - March 2015
Cigna February 2009 - May 2014
Cigna February 2008 - February 2009
Cigna April 2007 - February 2008
United Stor-All Centers, Inc. October 2006 - January 2007
The Mobile Solution August 2006 - October 2006
Friendly Ice Cream Corporation August 2003 - September 2006
Kids First Day Care September 2000 - August 2006
Summerscape Sports and Recreation Daycamp June 2000 - August 2006
Skills
C#, .NET, C++, C, VB.NET, Access, SQL, Databases, SQL Server, Process Improvement, Requirements Analysis, Business Analysis, Visio, Software Documentation, Project Management, Leadership, Systems Analysis, Microsoft Office, Information Technology, Microsoft SQL Server, SDLC, Healthcare, Java, Visual Basic, Data Analysis, VBA, Testing, XML, ETL, Windows, Eclipse, Visual Studio, Automation, MS Office Suite, Linux, Six Sigma, Documentation, Database Design, Software, Database Admin, System Testing, Requirements Gathering, Business Intelligence, Programming, Business Process..., Software Development, JSON, OODA, IntelliJ IDEA, ASP.NET MVC
Education
Eastern Connecticut State University 2002 — 2004
In Progress, Computer Science, Mathematics
RHAM High School 1998 — 2002
High School Diploma, General Studies
Carando 2010 - 2013
Microtest laboratory January 2005 - March 2009
Friendly Ice Cream Corporation April 1980 - December 2004
Education
Westfield State University 1977 — 1979
BS, Biology
Holyoke Community College 1974 — 1976
AS, Biology
The Briad Group September 2009 - Present
Bertucci's Corporation April 2008 - July 2009
Bertucci's Corporation July 2000 - April 2008
Friendly Ice Cream Corporation March 1998 - April 2000
Friendly Ice Cream Corporation March 1993 - March 1998
Barnie's Coffee & Tea Company, Inc December 1989 - February 1993
Florida Food Industries, Inc May 1988 - December 1989
Kanesville Furniture Corporation September 1986 - April 1988
Godfather's Pizza, Inc April 1982 - July 1986
Coopers and Lybrand June 1976 - March 1982
Education
Creighton University 1972 — 1976
BSBA, Accounting
Mullen Industrial Handling Corp. June 2012 - Present
Sharon Chevrolet June 2010 - November 2010
Brookfield Power/Adecco October 2008 - December 2008
Automatic Data Processing (ADP) February 1985 - May 2008
Friendly Ice Cream Corporation October 1981 - March 1985
Education
Syracuse Employment Opportunities Center 2010 — 2011
Microsoft Office Specialist
Syracuse University 2009 — 2009
A+, Network +
Columbia College (NY) 1990 — 1991
* Majored in Finance
Onondaga Community College 1982 — 1986
Associates Degree, Business Administration
The Main Street America Group February 2014 - Present
US Foods February 2013 - Present
Friendly Ice Cream Corporation February 2011 - September 2012
Friendly’s Ice Cream Corp February 2011 - September 2012
APT September 2009 - February 2011
Applied Proactive Technologies, Inc September 2009 - February 2011
Sourceinterlink Co October 2008 - August 2009
Aso LLC January 2008 - August 2008
Aso Corp January 2008 - August 2008
Sourceinterlink Co September 2007 - January 2008
Skills
Program Management, Project Management, Process Improvement, Business Analysis, Project Planning, Project Delivery, Strategic Planning, Business Process..., MS Project, Vendor Management
Education
Franklin Pierce College 2003 — 2006
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Franklin Pierce University 2003 — 2006
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
The Radnor Hotel October 2012 - Present
Friendly Ice Cream Corporation December 2005 - November 2012
The State University of New York October 2011 - May 2012
Steckel Publications July 2009 - August 2009
Skills
Food & Beverage, Restaurants, Time Management, Facebook, Customer Service, Hospitality, Food, Catering, Social Networking, PowerPoint, Customer Satisfaction, Inventory Management, Microsoft Word, Social Media, Microsoft Office, Restaurant Management, Microsoft Excel, Sales, Teamwork, Food Service, Marketing, Critical Thinking
Education
State University of New York College at Buffalo 2011 — 2012
Applied Economics
East Stroudsburg University of Pennsylvania 2006 — 2010
B.S., Business Management: Marketing
Kocomos Island Grill October 2006 - Present
Rooneys Public House January 2005 - January 2006
Friendly Ice Cream Corporation February 2004 - January 2005
Skills
Customer Service, Microsoft Office, Food Service, PowerPoint, Microsoft Excel, Food, Microsoft Word, Restaurants, Food & Beverage, Cooking, Teamwork, Time Management
Education
Florida Atlantic University 2008 — 2010
Bachelor of Arts (B.A.), Criminalistics and Criminal Science
Palm Beach State College 2003 — 2008
Associate of Arts (AA)
Panera Bread October 2014 - Present
Buffalo Wild Wings March 2013 - May 2014
Roaring Fork Restaurant Group February 2012 - April 2012
Cracker Barrel 1998 - 2011
Cracker Barrel 1991 - 1998
Bennigans 1987 - 1990
Friendly Ice Cream Corporation 1984 - 1987
Skills
Leadership, Customer Service, Multi-Unit Experience, Problem Solving, Strategic Planning, Leadership Development, Succession Planning, Organization, P&L Accountability, Recruiting, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Post University
Business Management
Indiana University Bloomington
Parkway Central Senior High School
Marriott International March 2012 - Present
Marriott Hotels October 2006 - March 2012
The Ritz-Carlton Hotel Company LLC January 2006 - September 2006
Friendly Ice Cream Corporation March 2002 - November 2005
Walmart January 2001 - February 2002
Skills
Hospitality, Hotel Management, Hospitality Industry, Hotels, Hospitality Management, Front Office, Customer Service, Customer Satisfaction, Customer Experience, Customer Acquisition, Written & Verbal..., Food Service, Microsoft Office, Data Entry
Education
Columbus State 2010 — 2014
Registered Nursing/Registered Nurse
Mount Vernon Nazarene University 1999 — 2000
Hofstra University Studied to be a Health TeacherPilates InstructorPilates at Body ReformersJune 2000 - October 2012
Friendly Ice Cream Corporation June 1998 - June 2001
Skills
Fitness, Personal Training, Fitness Training, Strength Training, Wellness, Pilates, Exercise Physiology, Functional Training, Operant Conditioning, Injury Prevention, Nutrition, Wellness Coaching, Weight Training, Rehabilitation, Kinesiology, Sports Injuries, Sports Nutrition, Physical Therapy, Nutritional Counseling, Exercise Prescription
Education
Hofstra University 2010 — 2013
Master of Science (MS), Health Teacher Education
The George Washington University 1995 — 1998
Bachelor of Science, Exercise Science
Church's Chicken March 2014 - Present
Friendly Ice Cream Corporation November 2004 - September 2013
Skills
Restaurants, Multi-unit, Franchise Consulting, Restaurant Management, Franchising, Multi-Unit Management, Food Service, People Development, Leadership, Coaching, Employee Training, Corp-Corp, Hospitality Industry, Local Marketing, Benetrac, Hospitality, Operations Management, Team Building, Hiring, Performance Management, Food Safety, Cooking, ServSafe, Leadership Development, P&L Management, Customer Service, Food & Beverage, Labor Management, Income Statement, Training, Labor Control, Employee Relations, Inventory Management, Goal Oriented, Succession Planning, Broad-based Compensation, Hospitality Management, Culinary Skills, Fast Casual, Interviews, POS, Profit, Retail, Management, Food Preparation, New Restaurant Openings, Menu Development, Budgets, Food, Sales
Education
Bishop McDevitt 1973 — 1976
Harrisburg Area Community College
Lifetouch September 2013 - Present
Brittany Forrest Photography January 2013 - Present
Friendly Ice Cream Corporation 2013 - Present
Ithaca College July 2012 - December 2012
Ithaca Dining Services August 2010 - December 2012
Ithaca College April 2012 - May 2012
Rochester School for the Deaf May 2011 - July 2011
The Ithacan Student Newspaper February 2010 - December 2010
Skills
Cooking, Restaurants, Menu Development, Fine Dining, Public Relations, Wine, Advertising, Hotels, Facebook, Public Speaking, PowerPoint, Research, Editing, Event Planning, Social Media, Social Networking, Microsoft Office
Education
Ithaca College 2009 — 2013
Bachelor of Science, Cinema and Photography
Greece Arcadia High School 2004 — 2009
Regents with Advanced Designation
Booz Allen Hamilton 2012 - Present
George Mason University 2011 - May 2012
George Mason University 2011 - May 2012
George Mason University 2011 - May 2012
U.S. Army Research Institute August 2010 - May 2012
EBJacobs LLC May 2010 - August 2010
Student Practicum, PSEA 2009 - 2010
Penn State Marketing Association 2008 - 2009
Consolidated Electrical Distributors June 2008 - August 2008
Friendly Ice Cream Corporation 2004 - 2008
Skills
Microsoft Office, SPSS, Data Collection, Job Analysis, Data Analysis, Qualitative Research, Recruiting, Statistics, Leadership, Psychometrics, Organizational Behavior, Psychology, Survey Design
Education
George Mason University 2010 — 2012
M.A., Industrial Organizational Psychology
Penn State University 2006 — 2010
B.S., Psychology (Business Option)
Mercy Medical Center 271 Carew Street Springfield, MA August 2001 - Present
Friendly Ice Cream Corporation April 1991 - July 2001
Skills
Data Entry, Event Planning, Administrative..., Confidentiality, Administrative..., Microsoft Word, Management, Team Building, Public Speaking, Microsoft Excel, Healthcare, Training, Customer Service, Hospitals, Outlook, Nonprofits, Microsoft Office
Education
College of Our Lady of the Elms 2003 — 2006
Bachelor's degree, Healthcare Mangement
Holyoke Community College 1985 — 1987
Associates, Executive Secretarial
Friendly Ice Cream Corporation August 2011 - January 2014
Lady Frances Crabhouse April 2007 - December 2010
Skills
Customer Service, Time Management, Teamwork, Event Planning, PowerPoint
Education
Franciscan University of Steubenville 2012 — 2014
Bachelor of Science (B.S.), Social Work
Notre Dame of Maryland University 2009 — 2011
Education
Professional Sports Publications Account ExecutiveProfessional Sports Publications2011 - 2012
Friendly Ice Cream Corporation September 2010 - August 2011
Carmine's Pizza October 1989 - June 2009
Education
Farmingdale State College 2007 — 2010
Bachelor's, B.S. Business Manangement
GNC July 2014 - August 2015
GNC November 2014 - February 2015
Excel Micro May 2013 - April 2014
GNC July 2011 - May 2013
Gamestop Corp May 2007 - September 2009
Friendly Ice Cream Corporation January 2005 - March 2007
BJ's Wholesale Club 2005 - 2005
Skills
Customer Service, Retail, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, Customer Satisfaction, Inventory Management, Telephone Skills, Social Networking, Teamwork, Access, Visual Merchandising, Microsoft Office, Inventory Control, Phone Etiquette, Cloud Computing, SaaS, Proofpoint Essentials, McAfee SaaS, Reflexion, Edgewave, Zix Encryption, Sonian, Google Apps, Collaborative Problem...
Education
Chestnut Hill College 2009 — 2011
Bachelors, Marketing
Delaware County Community College 2005 — 2008
Associates, Business Administration
Friendly Ice Cream Corporation September 2009 - Present
Burger King Corporation November 1998 - September 2009
Skills
Food Service, Restaurant Management, Restaurants
Education
City University of New York-John Jay College of Criminal Justice 1996 — 1999
none, criminal justice
Overlook Life Care Community March 2012 - Present
Friendly Ice Cream Corporation 1988 - 2010
Friendly Ice Cream Corporation 1986 - 1988
Massachusetts Mutual 1985 - 1986
Skills
Word, Excel, Outlook, Time Management, Customer Service, Microsoft Excel, Microsoft Word, Human Resources, Employee Benefits, Deferred Compensation, Employee Relations, Management, Payroll, Administration, Team Building, Inventory Management, Leadership, Budgets, Operations Management, Hiring, PowerPoint, P&L, Training, Customer Satisfaction
Education
Holyoke Community College 1980 — 1982
Associates, Secretarial Science
Aflac November 2014 - Present
TWO MEN AND A TRUCK® September 2014 - Present
Village of Johnson City DPW April 2012 - August 2014
Friendly Ice Cream Corporation October 2008 - May 2011
Gannett October 2001 - June 2007
Skills
Critical Thinking, Problem Solving, Microsoft Word, Microsoft Excel, PowerPoint, Research, Food, Cooking, Road Construction, Truck Driving, Customer Relations, Customer Satisfaction, Trash Removal, Tree Service, Signs
Education
Ithaca College 2007 — 2011
Bachelor of Arts, Economics
SFX Entertainment, Inc. September 2014 - Present
PixelatedFuture 2006 - Present
Apple August 2008 - September 2014
Apple 2008 - 2014
Friendly Ice Cream Corporation 2000 - 2008
Skills
Final Cut Studio, Lightroom, Social Media, Photography, Customer Service, Video Editing, iLife, Mac, iWork, iOS, OS X, Final Cut Pro, Photoshop, Keynote, Mac OS, Apple Aperture, iPhone, Adobe Creative Suite, Social Networking, Film Production, Motion Graphics, Corporate Branding, Training, Leadership, Retail, Image Editing, Marketing, Branding & Identity, Social Media Marketing, Team Building, iPad, YouTube
Education
Holyoke Community College 2007 — 2009
Associates, Electronic Media, Photography
Berkshire Community College 2003 — 2004
Business
Westfield State College 2002 — 2003
Political Science
St Mary High School
Westfield
Plymouth Appraisal Services, LLC April 2004 - Present
Friendly Ice Cream Corporation May 1992 - May 2003
Pizza Hut, Inc. January 1979 - March 1990
Skills
Real Estate, REO, Investment Properties, Foreclosures, Residential Homes, Single Family Homes, Condos, Short Sales, Investors, FHA
Education
Hudson Valley Community College 1973 — 1978
Business Administration and Management, General
Hartwick College 1972 — 1973
Marine Biology and Biological Oceanography
Friendly Ice Cream Corporation June 2009 - Present
The Giggle Glass Restaurant July 2012 - September 2012
Friendly's LLC June 2009 - June 2012
Lake View Golf Course February 2008 - May 2009
Moons Kitchen Cafe October 2006 - February 2008
Denny's LLC September 2003 - September 2005
Raleigh Rd. Outdoor Theater September 2003 - November 2004
Ruby Tuesday January 2002 - September 2003
Stop N Go Video June 1998 - December 2002
Mikes Auto Salvage November 1997 - September 1999
Skills
Menu Development, Restaurants, Food Service, Restaurant Management, Local Store Marketing
Education
Cheonggang Academy
General Education
Friendly's Ice Cream, LLC March 2015 - Present
Friendly's Ice Cream, LLC July 2013 - March 2015
Friendly Ice Cream Corporation December 2011 - July 2013
Friendly Ice Cream Corporation June 2010 - December 2011
Friendly Ice Cream Corporation January 2009 - June 2010
Friendly Ice Cream Corporation March 2006 - January 2009
Skills
Excel, Hyperion, Lawson, Microsoft Excel, Forecasting, Budgets, Management, Restaurants, Financial Analysis, Essbase, Inventory Management, Process Improvement, Customer Service, Auditing, P&L Management, Finance, P&L
Education
University of Massachusetts at Amherst - Isenberg School of Management 2011 — 2014
Master of Business Administration (M.B.A.), 4.0
Western New England College 2004 — 2006
Bachelor of Science, Accounting, 3.97
Friendly Ice Cream Corporation December 2008 - Present
Cracker Barrel November 2007 - December 2008
Denny's October 2002 - November 2007
Skills
Team Leadership, Quality Assurance, Training & Development, Restaurants, Hiring, Multi-unit, Restaurant Management, Food Safety, Food Service, Coaching, Talent Acquisition, Human Resources, Management, Franchising, P&L, Leadership, Customer Service, Profit, Employee Training, Multi-Unit
Education
Indiana University of PA 1996 — 2000
Colorado State University-Global Campus
Bachelor of Science (BS), Organizational Leadership
Clopay Building Products 2001 - Present
Elm Packaging 1999 - 2000
Friendly Ice Cream Corporation 1987 - 1999
Skills
Team Building, Operations Management, Process Improvement, Lean Manufacturing, Inventory Management, Purchasing, Budgets, Inventory Control, Human Resources, Continuous Improvement, Customer Service, Transportation, Supply Chain, Contract Negotiation, Logistics
Education
Edison State Community College
Temple University August 2008 - Present
Friendly Ice Cream Corporation August 2005 - March 2008
ARAMARK August 2005 - May 2007
Skills
Five years of customer..., Ability to speak, read,..., strong attention to..., strong management and..., flexible team player..., self-motivated, People oriented, Excellent communication..., Strong problem solving..., Excellent..., Outstanding computer..., Proficient using..., Valid Driver’s License
Education
Temple University 2009 — 2012
Bachelor of Arts, English
Delaware County Community College 2007 — 2008
Associate of Science, Computer Information Systems
Brinker International May 2011 - Present
Friendly Ice Cream Corporation January 2003 - May 2007
Skills
Culinary Skills, Food Service, Restaurants, Cooking, ServSafe, Food & Beverage, Catering, Fine Dining, Food
Education
Harrisburg Area Community College 2005 — 2006
Achievement Center April 2011 - Present
Achievement Center December 2005 - April 2011
Friendly Ice Cream Corporation August 2002 - January 2005
Education
Edinboro University of Pennsylvania 2008 — 2010
Master of Arts (M.A.), Counselor Education/School Counseling and Guidance Services, A
SUNY Fredonia
Bachelor of Arts (B.A.), Psychology, A
Balin Eye and Laser Center March 2007 - Present
CleanSlate Centers 2014 - 2014
CleanSlate Centers 2014 - 2014
Westside FInishing Co. June 2000 - March 2007
Friendly Ice Cream Corporation May 1998 - June 2000
Skills
Financial Reporting, QuickBooks, Auditing, Accounts Payable, Internal Controls, Financial Accounting, General Ledger, Financial Analysis, Bookkeeping, Accounts Receivable, Financial Statements, Payroll, Accounting, Account Reconciliation, Microsoft Office, Office Management, Office Administration, Outlook, Peachtree, Microsoft Excel, Microsoft Word, Wordperfect, Cash Management, Cash Flow Forecasting, Cash Handling Experience, Petty Cash, Cash Receipts, Bank Reconciliation, Budget Reconciliation, G/L Reconciliations, Employee Benefits, Benefits Administration, Compensation & Benefit, Time Management, Time & Attendance, Invoicing
Education
Westfield State College 1996 — 1998
BS, Business Administration, Concentration in Finance
College of Our Lady of the Elms 1994 — 1996
Accounting
J. Arthur Trudeau Memorial Center January 2015 - Present
J. Arthur Trudeau Memorial Center February 2008 - January 2015
Friendly Ice Cream Corporation September 2006 - August 2010
Dave's Marketplace January 2004 - May 2008
Skills
Cpr Certified, Data Entry, Customer Service, Microsoft Word, PowerPoint, Social Services, Training, Microsoft Office, Outlook, Community Outreach, First Aid, Microsoft Excel, Teamwork, Telephone Skills, Crisis Intervention, Medical Terminology, Mental Health, Administrative...
Education
Johnson and Wales University 2012 — 2013
Bachelor of Business Administration (B.B.A.), Business and Management, General
Community College of Rhode Island 2006 — 2011
Associate of Arts and Sciences (A.A.S.), General Studies
Community College of Rhode Island 2006 — 2011
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Golden Corral October 2011 - Present
Friendly Ice Cream Corporation January 2008 - November 2011
Skills
Customer Service, Cashiering
Education
Cumberland County College 2008 — 2010
IHOP May 2012 - Present
Friendly Ice Cream Corporation August 2010 - May 2012
Education
Dowling College
Early Childhood Education and Teaching
QSI NextGen Healthcare February 2015 - Present
QSI NextGen Healthcare January 2014 - February 2015
QSI NextGen Healthcare July 2013 - January 2014
QSI NextGen Healthcare October 2012 - July 2013
suburban diner June 2007 - February 2013
Sicom Systems November 2011 - October 2012
Friendly Ice Cream Corporation April 2007 - October 2007
Skills
Customer Service, Computer Hardware, SQL, C++, HTML, Microsoft Office, Networking, Microsoft SQL Server, Software Documentation, Windows, Troubleshooting, Windows 7, Databases, NextGen
Education
Indiana University of Pennsylvania 2008 — 2011
Lifeskills March 2014 - Present
The Barton Center for Diabetes Education April 2005 - February 2013
The Barton Center for Diabetes Education April 2005 - January 2013
Insulet Corporation October 2009 - October 2010
Friendly Ice Cream Corporation March 2001 - March 2010
Friendly's Ice Cream Corporation January 2001 - March 2010
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Time Management, Food Service, Inventory Management, Budgets, Event Planning, Public Speaking, Data Entry, Healthcare, Event Management
Education
Southern New Hampshire University 2014 — 2017
Master of Science (MS), Psychology
Fisher College 2004 — 2009
Bachelor of Science (BS), Accounting and Business/Management
Fisher College 2004 — 2006
Associates; Bachelors, Business Administration; Science; Business Management
Vermont Bread Co. September 2009 - Present
Friendly Ice Cream Corporation December 2001 - April 2007
Skills
Sales Management, Account Management, Sales, Key Account Management, Negotiation, Sales Operations, Customer Service, Direct Sales, Inventory Management, New Business Development
Education
Indiana Institute of Technology 1990 — 1994
Bachelor of Science (BS), Business Administration, Management and Operations
Finger Lakes Fire and Casualty Company August 2011 - Present
Friendly Ice Cream Corporation April 2007 - February 2012
CompONE Services June 2010 - August 2011
Skills
Mathematics, Customer Service, QuickBooks, Problem Solving, Accounting, Accounts Receivable, Phone Skills, Phone Etiquette
Education
Elmira Business Institute 2007 — 2009
Associate's degree, Accounting
Tompkins Cortland Community College 2005 — 2007
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Supplemental Health Care February 2013 - Present
Friendly Ice Cream Corporation July 2008 - Present
Pet Supplies "Plus" June 2006 - July 2007
chuck e cheeses March 2005 - May 2006
Skills
Team Leadership, Diligent, Recruiting, Ice Hockey, Job Placements, Cooking, Store Operations, Inventory Management, Mascot, healthcare recruiting, home health care, Customer Service, Healthcare, Hiring
Education
State University of New York College at Buffalo 2010 — 2012
Batchelor of Science, Business Administration and Management, General
Erie Community College 2008 — 2010
Asssociate Degree, Business Administration and Management, General
Friendly Ice Cream Corporation March 2013 - Present
Sears Holdings Corporation May 2010 - December 2012
Skills
Merchandising, Shrinkage, Assortment, Store Operations, Retail, Retail Sales, Cashiering, Labor Economics, Management, Information Systems, Legal Issues, Organizational..., Business Process..., Seminars, Training, Production Managment, Legal Compliance, Outstanding..., Accounting
Education
Indiana University of Pennsylvania 2007 — 2012
Bachelor of Science (B.S.), Human Resources Management and Services
Chili's December 2012 - Present
Friendly Ice Cream Corporation June 2008 - November 2012
Max & Erma's November 2011 - May 2012
Education
Coastal Carolina University 2011 — 2013
Bachelor's degree, Marketing
Schenectady County Community College 2008 — 2010
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Riddle Ale House June 2012 - December 2012
Friendly Ice Cream Corporation April 2011 - December 2011
Hennessy's Catering August 2010 - February 2011
Erickson Living September 2008 - June 2010
Skills
Microsoft Dynamics, Health Sciences, National Honor Society, Computer Technology, Driving License, Social Skills, Highly self-motivated, Diplomacy
Education
Delaware County Community College 2012 — 2014
Health Services/Allied Health/Health Sciences, General
Sun Valley High School
Accountemps September 2014 - Present
The Herb Chambers Companies August 2013 - September 2014
Today's Butler June 2010 - August 2010
Friendly Ice Cream Corporation October 2007 - August 2009
Skills
Computers, American Sign Language, Debian, Windows, Mac OS, English, Microsoft Office, Motorcycling, Racquetball, Accordion, Camping, Eagle Scout, Linux, Openoffice, LibreOffice, Cashiering, Open Office, Customer Service, Inventory Management
Education
Clark University 2009 — 2013
Bachelor's degree, Economics
MHS
Steak n Shake July 2014 - Present
ACG Texas, LP \ IHOP March 2009 - July 2014
Friendly Ice Cream Corporation April 2006 - January 2009
Friendly Ice Cream Corporation January 1985 - March 1995
Skills
Customer Service, Bookkeeping, Accounting, Loss Prevention, Internal Controls, Physical Inventory, Inventory Control, Human Resources, Employee Training, Sales Management, Account Management, Operations Management, Multi-unit, Restaurants, Community Banks, P&L Management, P&L Forecasting, P&L Responsibility, Training Management, Facilities Management, Budgets, Training, Management, Leadership, Profit, Restaurant Management, Sales, P&L, Fine Dining, Serve Safe Certified, Labor Control, Multi-Unit, Team Building
Education
Eastern Connecticut State University 1992 — 1995
BS business administration with Accounting Concentration, Bachelor of Science Business Administration with Accounting Concentration
Community College of Rhode Island 1982 — 1985
Candidate Associates degree Business Management, Business Administration and Management, General
College of Agricultural Sciences, Penn State University May 2013 - Present
Friendly Ice Cream Corporation June 2009 - August 2012
Skills
Editing, English, English grammar
Education
Penn State University 2012 — 2014
East Stroudsburg University of Pennsylvania 2010 — 2012
English Language and Literature, General
Allegion US December 2013 - Present
Friendly Ice Cream Corporation March 1990 - October 1992
Hollander Industries July 1978 - October 1992
Skills
Six Sigma, SPC, Small Business, Lean Manufacturing, Team Leadership, Kaizen, Kanban, First Aid, Continuous Improvement, Inspection, 5S, Toyota Production System, ISO
Education
Connecticut College 1986 — 1987
Sinclair Community College 1979 — 1982