Friendly Ice Cream Corporation
Industry: Restaurant company
DescriptionFriendly's is a restaurant chain on the United States' East Coast. Friendly's was founded in 1935 in Springfield, Massachusetts, by the Blake brothers S. Prestley and Curtis. It has 10,000 employees; John M. Maguire is the CEO. Headquarters: Wilbraham, Massachusetts, United States Founded: 1935, Springfield, Massachusetts, United States CEO: John M. Maguire (18 Apr 2012–) Subsidiaries: Johnny Rockets, Parent organizations: Dean Foods (dairy products), Sun Capital Partners (restaurants) Founders: Curtis Blake, S. Prestley Blake
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Friendly Ice Cream Corporation Employees
Verizon Wireless June 2014 - Present
Friendly Ice Cream Corporation April 2012 - August 2013
Kingstream Kahunas Swim Team May 2013 - July 2013
PartyRock DJ’s Company June 2010 - May 2012
Skills
Management, PowerPoint, Research, Microsoft SQL Server, C#, C++ Language, Data Entry, Java, Customer Service, Microsoft Office, Advertising, Budgets, Microsoft Excel, Microsoft Word, Facebook, Social Media, Teamwork, Public Speaking, Event Planning, Social Networking, Project Management, C++
Education
University of Alabama 2012 — 2016
Bachelor of Science (BS), Management Information Systems, Sophomore
Thomas Jefferson High School 2009 — 2012
Virginia Advanced Studies Diploma
Barnes & Noble October 2012 - Present
LeftField Pictures August 2012 - December 2012
Camp Parkwood June 2011 - August 2011
CNN/HLN- Showbiz Tonight May 2010 - August 2010
CVS Pharmacy Employee September 2007 - June 2009
Friendly Ice Cream Corporation May 2007 - September 2007
Families of Seaford, NY November 2004 - April 2007
Seaford Public Library June 2002 - August 2006
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Photoshop, MediaSource, iNews, Social Media, Vortex, iMovie, Final Cut Pro, News Writing, Broadcast Television, Research, Entertainment Journalism
Education
SUNY Purchase 2008 — 2012
Bachelor's Degree, Journalism
Roehampton University 2011 — 2011
Seaford High School 2004 — 2008
Regents Diploma
Bertucci's March 2010 - October 2014
Friendly Ice Cream Corporation August 2007 - March 2010
Dunkin' Brands March 2001 - May 2007
Arnold Worldwide August 1998 - March 2001
Houston Herstek Favat May 1992 - August 1998
Skills
Strategy, Marketing Strategy, Integrated Marketing, Leadership, Digital Marketing, Brand Development, Email Marketing, Market Planning, Retail, CRM, Restaurant Management, Social Networking, Product Development, Food Service, Event Planning, Social Media, Advertising, Customer Insight, E-commerce, Corporate Branding, Brand Management, Income Statement, Marketing Management, Business Development, P&L Management, Marketing, Management, Digital Strategy, Strategic Planning, Social Media Marketing, P&L
Education
Tufts University
Bachelor of Arts (BA), Political Science and Government
Greencore October 2014 - Present
University of Massachusetts Amherst September 2009 - May 2014
Friendly Ice Cream Corporation May 2013 - August 2013
University of Massachusetts Amherst September 2012 - May 2013
Sodexo April 2006 - October 2012
Alley Kat Grille November 2008 - April 2009
Skills
Food Technology, Food Service, Food Manufacturing, Food Safety, Food Processing, Food Science, Food Preparation, Microsoft Word, Microsoft Excel
Education
University of Massachusetts, Amherst 2013 — 2014
Master of Science, Food Science and Technology
University of Massachusetts, Amherst 2009 — 2013
Bachelor of Science (B.S.), Food Science and Technology
Salem High School 2005 — 2009
Friendly Ice Cream Corporation April 2010 - Present
Friendly Ice Cream Corporation April 2010 - Present
Friendly Ice Cream Corporation April 2010 - Present
Skills
Waitressing, Babysitting, Teaching
Education
Tidewater Community College
Michelin May 2015 - Present
Tire Centers, LLC subsidiary of Michelin June 2013 - April 2015
Advance Auto Parts October 2006 - 2012
Pilot Flying J 2005 - 2006
AutoZone de México 2004 - 2005
Friendly Ice Cream Corporation 1994 - 2004
Skills
Retail, Loss Prevention, Inventory Management, Customer Satisfaction, Profit, Team Building, Operations Management, Inventory Control, Coaching, Customer Service, Merchandising, Recruiting, Spanish-speaking, Employee Relations, Income Statement, Hiring, Management, Leadership, Training, Store Management, Performance Management, Employee Training, Customer Retention, Succession Planning, Strategy, Sales Management, Salesforce.com, Sales Operations, Team Leadership, Automotive Aftermarket, Big Box, Customer Experience, District Management, Driving Results, Human Resources, International Business, Interviews, Leadership Development, Multi-Unit Management, Multi-unit, P&L Management, Payroll, People Development, Retail Sales, Sales, Shrinkage, Store Operations, Time Management, Visual Merchandising, New Store Openings
Education
University at Buffalo
Bachelor's Degree
Western Governors University 2013 — 2015
Master's Degree, BUSINESS
EY June 2013 - Present
Caffe Gelato November 2013 - May 2014
University of Delaware September 2012 - May 2014
University of Delaware September 2012 - May 2014
Friendly Ice Cream Corporation May 2008 - February 2012
University of Delaware February 2011 - May 2011
A.G. Morgan Financial January 2011 - February 2011
Skills
Microsoft Office, Student Leadership, Time Management, Social Media, QuickBooks, Academic Tutoring, Admissions, Guided Tours, Microsoft Excel, Research, Microsoft Word, Public Speaking, Accounting
Education
University of Delaware 2010 — 2014
Bachelor of Science (BS), Accounting and Finance
University of Rhode Island May 2015 - Present
Chapel Grille June 2014 - January 2015
The University of Tampa January 2013 - May 2014
The Water Saver August 2012 - January 2013
Walt Disney World July 2012 - January 2013
C & C luxury transportation June 2012 - January 2013
Friendly Ice Cream Corporation March 2010 - October 2010
Wannamoisett Country Club May 2010 - September 2010
Skills
Microsoft Office, Customer Service, Friendly Personality, Inspiring Leadership, Great Motivator, Critical Thinking, Critique, Open Minded, Entrepreneurship, Assertiveness, Irrigation, Event Planning, Highly personable, PowerPoint, Dance, Facebook, Public Speaking, Social Networking, Microsoft Word, Leadership, Time Management, Teamwork, Research, Social Media Marketing, Social Media, Microsoft Excel
Education
University of Rhode Island 2015 — 2016
Business/Corporate Communications
University of Tampa 2013 — 2015
Accounting
The Futures Company August 2010 - Present
Premiere Global Services 2001 - Present
The Futures Company January 2008 - July 2010
Yankelovich 1991 - 2008
Marketing Spectrum 1989 - 1990
Texize/DowBrands 1984 - 1989
Friendly Ice Cream Corporation 1983 - 1984
Skills
Customer Insight, Segmentation, Marketing Strategy, Marketing Research, Product Development, Strategy, Digital Strategy, Multi-channel Marketing, Analytics, Quantitative Research, Marketing Communications, Competitive Analysis, Marketing Management, Brand Architecture, Market Analysis, Brand Development, Market Research, Integrated Marketing, Focus Groups, Marketing, Consumer Behaviour, Public Speaking, Digital Marketing, Advertising Research, Direct Marketing, Strategic Planning, SaaS, Social Media, Database Marketing, Brand Management, Business Strategy, Product Marketing, CRM, Business Development, Global Marketing, Consumer Products, Management, Strategic Partnerships, Digital Media, Advertising, Online Marketing, Positioning, Consumer Insight, FMCG, Competitive Intelligence, Market Planning, Online Advertising, Brand Equity
Education
UNC Chapel Hill 1980 — 1983
Ph.D., Mass Communication/Media Studies
UNC-Chapel Hill 1978 — 1980
M.A., Speech Communication and Rhetoric
UNC Chapel Hill 1977 — 1978
Law
UNC-Chapel HIll 1973 — 1977
A.B., Cultural Anthropology
American Red Cross January 2013 - Present
Friendly Ice Cream Corporation May 2010 - Present
Skills
Business Communications, Sales, Organization, Team Leadership, Customer Service, Social Media Marketing, Event Planning, Event Photography, Managing Events, Creativity, Community Outreach, Facebook
Education
University of New Hampshire-Manchester 2009 — 2013
Bachelor of Arts (B.A.), Business
Hooters of America January 2015 - Present
Friendly Ice Cream Corporation 2012 - October 2014
Friendly's Ice Cream, LLC 2006 - 2012
Friendly's Ice Cream, LLC 2003 - 2006
Apple Gold Group 2001 - 2003
Applebees International 1996 - 2002
Skills
Income Statement, Multi-unit, Customer Satisfaction, Food Service, Team Building, Franchise Consulting, Franchising, Hiring, Inventory Management, Operations Management, Restaurant Management, Restaurants, P, Profit, Food, Multi-Unit, Catering, P&L, P&L Management
Education
University of Phoenix
Bachelor of Science, Business
contract review and negotiation March 2012 - Present
Baystate Health December 2010 - March 2012
Baystate Health May 2009 - December 2010
Baystate Health July 2006 - May 2009
Baystate Health September 2004 - July 2006
Friendly Ice Cream Corporation March 1999 - July 1999
Lesser, Newman, Souweine & Nasser July 1991 - August 1998
Skills
Hospitals, Healthcare Management, Healthcare, Contract Negotiation, Negotiating Leases, Drafting Agreements, Real Estate Transactions, Supply Chain Management, Supply Chain Operations, Director level, Capital Equipment..., Medical Devices, Group Purchasing, Capital Purchases, Service Contract, Goal-driven leader, Patient Advocacy
Education
Western New England College School of Law 1993 — 1998
Doctor of Law (J.D.)
University of Massachusetts, Amherst 1989 — 1991
Bachelor of Arts (B.A.), Sociology, Cum Laude
GAINSystems December 2012 - Present
Alert1 2010 - 2012
Mainbrace Advisors, LLC January 2009 - November 2010
First Quality September 1998 - January 2009
Fosdick Fulfillment July 1996 - September 1998
Tambrands April 1988 - July 1996
Friendly Ice Cream Corporation April 1982 - April 1988
The Hershey Company June 1978 - April 1982
Skills
Supply Chain, FDA, Six Sigma, Manufacturing, Product Development, Start-ups, Lean Manufacturing, Process Improvement, Team Building, Project Management, Strategic Planning, Management, Business Development, Process Engineering, Leadership, Business Process, Procurement, Logistics, Cross-functional Team..., Supply Chain..., ISO, Purchasing, Sales, Strategy, Medical Devices, Forecasting, Supply Chain Management, Integration, Production Planning, New Business Development, Continuous Improvement, Operations Management, Business Process..., Manufacturing..., Program Management, Product Management, Change Management, Marketing, Operational Excellence, P&L Management, Strategic Sourcing, Negotiation, Product Launch, Mergers & Acquisitions
Education
University of Massachusetts, Amherst 1984 — 1987
MBA, Business
West Virginia University 1974 — 1978
BSIE, Industrial Engineering
PSU
Indiana University Health March 2015 - Present
Indiana University Health February 2015 - March 2015
Cornerstone Inspection Services August 2014 - January 2015
Four Seasons Restaurant March 2013 - August 2014
Springwise November 2012 - December 2012
Springwise November 2011 - November 2012
Edward Rose & Sons August 2011 - November 2011
Friendly Ice Cream Corporation May 2011 - August 2011
University of Evansville August 2009 - May 2011
Denny's May 2008 - August 2010
Skills
Property Management, Real Estate, Apartments, Resident Retention, Customer Service, Office Management, Outlook, Residential Homes, Time Management, Selling, Sales, Team Building, Leadership, Data Entry, Microsoft Office, Event Planning, PowerPoint, Public Speaking
Education
University of Evansville 2007 — 2011
Bachelor of Arts (BA), Archaeology
Harlaxton College 2010 — 2010
General Studies
Brain Balance Achievement Centers September 2011 - Present
St. Teresa’s Catholic ChurchCurrent October 2011 - August 2013
Susan G. Komen for the Cure, North Jersey Affliate June 2010 - January 2011
Friendly Ice Cream Corporation June 2007 - January 2011
The Northeast Autism Center September 2008 - December 2010
Phil Wolstenholme Soccer School August 2007 - August 2009
Skills
Social Media, Fundraising, Event Planning, Program Development, Facebook, Public Relations, Teaching, Social Networking, Social Media Marketing, PowerPoint, Staff Development, Research, Marketing, Child Development, Public Speaking
Education
University of Scranton 2007 — 2011
B.S, Neuroscience
Institute for Integrative Nutrition 2011 — 2012
Holistic Health Coach, Health and Wellness
MACKS Restaurants, Inc. February 2002 - Present
Friendco Restaurants, Inc June 1999 - February 2002
Great American/Mrs. Fields Cookies Companys April 1993 - May 1999
Friendly Ice Cream Corporation January 1975 - May 1992
Skills
Food Service, Food, Team Building, Succession Planning, Budgets, Restaurants, Restaurant Management, Strategic Planning, Leadership, New Business Development, Customer Service, Marketing Strategy, Income Statement, P&L Management, P&L, Franchising, Operations Management, Inventory Management, Franchise Consulting, Catering
Education
University of Dayton 1970 — 1974
Philly Pretzel Factory May 2013 - Present
Starbucks May 2012 - May 2013
Saladworks, LLC February 2006 - January 2012
Einstein Noah Restaurant Group, Inc. December 2000 - October 2005
Friendly Ice Cream Corporation August 1991 - December 2000
Skills
Restaurant Management, Franchising, Restaurants, Franchise Consulting, Merchandising, Food Safety, Team Building, Management, Coaching, Business Planning, Marketing, Operations Management, Training, New Restaurant Openings, Hiring, Customer Satisfaction, Employee Training, P
Education
University of Massachusetts, Amherst
Bachelor of Science, Hotel, Restaurant, Travel Administration
The Peppermill Restaurant April 2012 - Present
Friendly Ice Cream Corporation January 2011 - January 2012
Friendly Ice Cream Corporation October 2007 - January 2012
Skills
Outstanding Customer..., Sales Management, Team Building, Team Leadership, Teamwork, Critical Thinking, Complaint Handling, Typing, Microsoft Office, Inventory Management, Problem Solving, Decision Making, Originality, Written Skills, Social Media, Coordination, Active Learning, Listening Skills, Performance Monitoring, Oral Communications, Reasoning, Persuasion, Computer Literate
Education
Andover College 2005 — 2006
Associate's degree, Early Childhood Education and Teaching
University of Maine at Farmington 2001 — 2001
Food and Wellness Group LLC 2011 - Present
The Colors of Health 2011 - Present
Industrium 2014 - 2015
Nutrasorb LLC 2012 - 2013
Swardlick Marketing Group 2004 - 2011
Wild Blueberry Association of North America 1993 - 2004
The Hale Group 1992 - 1993
Friendly Ice Cream Corporation 1981 - 1991
Friendly Ice Cream Corporation 1968 - 1981
Skills
Management, Marketing Strategy, Brand Development, Marketing Communications, New Business Development, Business Strategy, Nutraceutical and..., Consulting
Education
University of Massachusetts, Amherst
Hershey Advanced Management School
UMass Executive Management Program
Walmart Stores Incorporated March 2011 - Present
Dorchester Habitat for Humanity April 2009 - Present
SMS Holdings Corporation August 2002 - December 2010
SMS Holdings Corporation March 2000 - August 2002
Litchfield County Association of Retarded Citizens (LARC) March 1998 - March 2000
Sodexho USA September 1996 - March 1998
The Coffee Shoppe October 1990 - September 1996
Friendly Ice Cream Corporation October 1983 - October 1990
Skills
Workers Compensation, Employee Engagement, Onboarding, Performance Management, Employee Relations, Employee Benefits, Benefits Administration, Training, Team Building, Talent Management, Recruiting
Education
University of Connecticut 1978 — 1982
Bachelor of Science, Early Childhood Education/Family Studies
Stop Hunger Now February 2015 - April 2015
Johnson, Kendall & Johnson January 2015 - February 2015
Applebee's November 2014 - February 2015
College Year in Athens August 2014 - October 2014
University of Pennsylvania Museum of Archaeology and Anthropology September 2011 - May 2014
Friendly Ice Cream Corporation March 2009 - September 2013
Roman Peasant Project Excavation June 2013 - July 2013
Ancient Agora Excavation January 2013 - May 2013
University of Pennsylvania Museum of Archaeology and Anthropology May 2012 - August 2012
Roman Peasant Project Excavation June 2012 - July 2012
Skills
Public Speaking, Event Planning, Customer Service, Research, Youth Mentoring, Museum Object Handling, Museum Databases, Photography of Museum..., Archaeological..., Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Social Media, Travel Planning, Waitressing
Education
University of Pennsylvania 2010 — 2014
Bachelor of Arts (B.A.), Classical Archaeology, Anthropology, Art History
College Year in Athens
Classical Archaeology
Neshaminy High School 2008 — 2010
Comark Communications August 2014 - Present
University of Massachusetts Amherst September 2012 - December 2012
Berry Plastics May 2012 - September 2012
Friendly Ice Cream Corporation June 2011 - September 2011
G&L Tool June 2008 - September 2008
Skills
Solidworks, Pro Engineer, ANSYS, Matlab, Microsoft Office, Ability to use simple..., Ability to interpret..., Four year team member..., Machining (Manual..., AutoCAD, Mechanical Engineering, Lathe, Manufacturing, CAD, Microsoft Word, SolidWorks, Lean Manufacturing
Education
University of Massachusetts, Amherst 2013 — 2014
Master's Degree, Mechanical Engineering- concentration in Wind Power, GPA-3.57
University of New Hampshire 2008 — 2010
Computed 51 credits prior to transfer, Mechanical Engineering, 3.4 GPA
University of Massachusetts, Amherst 2010 — 2012
Bachelor of Science (BS), Mechanical Engineering, GPA-3.46
Outback Steakhouse October 2012 - Present
Uno Chicago Grill 2001 - 2009
Friendly Ice Cream Corporation November 1995 - June 2001
Skills
New Restaurant Openings, Labor Control, Restaurant Management, Menu Development, Serve Safe Certified, Food Preparation, Restaurants, Food Service, ServSafe, Food, Food Safety, Hiring, Bartending, Culinary Skills, Hospitality, Catering, Food & Beverage
Education
University of Massachusetts, Amherst 1997 — 2001
Hospitality Tourism Management, Restaurants, B.S.
Highland Valley Elder Services September 2013 - Present
Town of Sturbridge, MA March 1995 - January 2014
SCI Management, Inc August 1998 - September 2013
Robert Half International August 2010 - March 2012
Friendly Ice Cream Corporation August 1993 - March 1995
Friendly Ice Cream Corporation October 1990 - July 1993
Friendly Ice Cream Corporation July 1990 - October 1990
Skills
Financial Modeling, Management, Budgets, Data Analysis, Strategic Planning, Microsoft Office, Variance Analysis, Finance, Critical Thinking, Entrepreneurship, Teamwork, Highly detail oriented, Financial Audits, QuickBooks, Product Cost Analysis, Creative Insights, Learning Quickly, Multi Tasking, Perseverance, Cross-functional Team..., Organized Multi-tasker, Property Management..., SAP, Corporate Budgeting, Public Sector Budgeting, Business Development, Executive Management, Creative Strategy, Restaurants, Hotel Management, Primary and Secondary..., True Fund Accounting, Fundware, Payroll Conversions, Accounts Payable, Payroll Processing, Elder Services, Payroll, Benefits Administration, Software Conversions, UFR Filing
Education
University of Massachusetts, Amherst 1988 — 1990
Master of Business Administration (M.B.A.), Business Statistics and Analysis
Westfield State College 1984 — 1988
Bachelor of Arts (BA), Mathematics, 3.64
KardasLarsonLLC September 2012 - Present
Easter Seals Rehabilitation Centers 2006 - 2012
Friendly Ice Cream Corporation 1983 - 2005
Education
Cleveland Marshall Law School
Doctor of Law (JD)
University of Massachusetts, Amherst
Master of Business Administration (MBA)
Corner Bakery Cafe May 2015 - Present
Corner Bakery Cafe March 2008 - May 2015
VSAG Consulting July 2006 - March 2008
Friendly Ice Cream Corporation February 2005 - June 2006
Al Copeland Investments August 2000 - February 2005
Skills
People Development, Leadership Development, Training, Restaurant Management, Leadership, Restaurants, Succession Planning, Hospitality, Food Service, Employee Relations, Employee Training, Recruiting, Time Management, Management, Coaching, Organizational..., Multi-unit, Income Statement, Profit, Food, New Restaurant Openings, Customer Service, Hiring, Event Planning, Organizational..., Franchising, Menu Development, Food & Beverage, Team Building, Culinary Skills, Employee Engagement, Marketing, Operations Management, Performance Management, Inventory Management, Project Management, Human Resources, Customer Satisfaction, P&L, Labor Control, Franchise Consulting, Multi-Unit, Catering
Education
University of New Orleans 1994 — 1998
Business Administration, Management, Bachelor of Science
SmartPak September 2015 - Present
SmartPak October 2014 - Present
SmartPak January 2014 - October 2014
SmartPak June 2012 - January 2014
The Daily Campus October 2011 - May 2012
SmartPak January 2012 - January 2012
Friendly Ice Cream Corporation May 2010 - January 2012
Equine & Company April 2008 - October 2011
Skills
Customer Service, Time Management, Able To Multi-task, Creative Writing, Graphic Design, Animal Health, Animal Care, Animal Handling, Animal Nutrition, Animal Behavior, Self-driven, Organizational..., Microsoft Office, Social Media, Photography, Writing, Word, PowerPoint, Editing, Fundraising, Online Marketing, Planning, Web Design, Teamwork, Veterinary Medicine, Blogging, Microsoft Word, InDesign, Retail
Education
The University of Connecticut 2008 — 2012
BS, Animal Science, Agribusiness Management, English
Middletown High School 2004 — 2008
High School Diploma, Agriculture, General
Electric Boat August 2012 - Present
Geoinsight 2010 - 2012
University of Rhode Island Bookstore August 2005 - May 2010
Friendly Ice Cream Corporation May 2003 - May 2007
Skills
Excel, Engineering, AutoCAD, Microsoft Office, Civil Engineering, Environmental..., Environmental Permitting, Environmental Compliance, Stormwater Management, STAAD, Surveying
Education
The University of Connecticut 2012 — 2014
Masters in Engineering, Civil Engineering
University of Rhode Island 2005 — 2009
BS, Civil Engineer
Taco Bell January 2011 - Present
Friendly Ice Cream Corporation June 2007 - February 2010
Education
University of Maryland Eastern Shore 2007 — 2011
BS, Hotel Restaurant Mnagaement
Billy Casper Golf March 2014 - Present
The Wendy's Company July 2008 - March 2013
Friendly Ice Cream Corporation 2005 - 2007
McDonald's Corporation September 1997 - March 2005
Skills
Customer Insight, Marketing Research, Product Development, Facebook, Marketing Communications
Education
University of Cincinnati
B.B.A., Marketing and Management
Westside Stadium Sports Bar and Grill September 2014 - Present
Friendly Ice Cream Corporation 2012 - 2013
Rue21 2011 - 2012
Denny's 2009 - 2011
Skills
Information Literacy, Digital Project..., HTML, CSS, Time Management, PHP, Social Media, Public Speaking
Education
University at Albany, State University of New York 2012 — 2016
Library and Information Science
Ballston Spa High School 2008 — 2012
Advanced Regents Diploma
State University of New York at Albany
Dunkin' Brands May 2011 - Present
Friendly Ice Cream Corporation September 2005 - May 2011
Papa Gino's March 2000 - September 2005
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Strategic Planning, Food, Budgets, Marketing Strategy, Negotiation, Sales Management, Project Management, Product Development, FMCG, New Business Development, Event Management, Team Building, Change Management, Forecasting, Social Media
Education
University of Massachusetts, Amherst 1997 — 1999
Hotel, Motel, and Restaurant Management
Nine Zero Hotel March 2014 - Present
Hotel Marlowe, a Kimpton Hotel September 2013 - March 2014
Vita Nova Restaurant January 2013 - May 2013
Ledge Kitchen & Drinks Boston May 2012 - August 2012
Courtyard by Marriott Newark - UD September 2011 - December 2011
University of Delaware September 2009 - December 2011
Friendly Ice Cream Corporation June 2009 - August 2011
Skills
PowerPoint, Strategic Planning, Microsoft Word, Microsoft Excel, Microsoft Office, Social Media, Facebook, Customer Service, Public Speaking, Time Management, Teamwork, Social Networking, Spanish, Hospitality, Hospitality Management, Event Planning, Hotels, Management, Event Management, Restaurants, Hospitality Industry, Banquets, Food & Beverage
Education
University of Delaware 2009 — 2013
Bachelor of Science (BS), Hotel, Restaurant, and Institutional Management
University of Iowa 2012 — 2012
OMG June 2012 - Present
Simmons Bedding Company May 1997 - November 2011
Friendly Ice Cream Corporation July 1982 - May 1997
Skills
Operations improvements, Talent management, Lean Manufacturing, Process Improvement, project management, Strategic Planning, Recruitment/Retention, Training & Development, Quality Management, Safety Management, Customer Service, Troubleshooting, Scheduling, Operations Management, Management, Talent Management, Manufacturing, Inventory Management, 5S, Training, Continuous Improvement, Safety Management..., Kaizen, Project Management, Team Building, Change Management, Employee Training, Inventory Control, Leadership, Value Stream Mapping, Business Operations, Manufacturing..., Performance Management, Coaching
Education
University of Phoenix 2006 — 2008
MBA, Business
American International College 1998 — 2005
BS, Business
Liquid Ice, Inc. July 1998 - Present
Friendly Ice Cream Corporation 1999 - 2000
The Body Shop 1994 - 1998
Education
University of Southern California 1988 — 1992
B.A./B.A., International Relations/Sociology
Apple American Group LLC February 2015 - Present
Friendly's Ice Cream, LLC November 2014 - January 2015
Friendly's Ice Cream, LLC June 2013 - November 2014
Friendly Ice Cream Corporation June 2012 - June 2013
Franklin Dining Commons- UMass Amherst September 2007 - June 2012
Franklin Dining Commons- UMass Amherst September 2006 - August 2007
Skills
Restaurant Management, Restaurants, Food Service, Cashiering, Customer Service, Menu Development, Cooking, Food, Food & Beverage, Time Management, Culinary Skills, Phone Skills, Inventory Management, Bartending, Data Entry, Microsoft Word, Microsoft Office, Cash Register, PowerPoint, Hospitality, Scheduling, Employee Training, Budget Management
Education
University of Massachusetts, Amherst 2009 — 2011
Master of Education (M.Ed.), Education
University of Massachusetts, Amherst 2005 — 2009
Bachelor of Arts (B.A.), History
CAFUA MANAGEMENT COMPANY DBA DUNKIN DONUTS February 2014 - Present
Friendly's Ice Cream, LLC August 2013 - December 2013
Kessler Restaurants 2000 - August 2013
Friendly Ice Cream Corporation 1988 - 2000
Skills
Multi-unit, Income Statement, Profit, Store Management, Merchandising, Loss Prevention, Retail, P&L Management, Visual Merchandising, Sales Operations, Inventory Management, Sales Management, Driving Results, Sales, Store Operations, Customer Service, Team Building, Management, Training, Customer Satisfaction, Leadership
Education
SUNY at Buffalo 1978 — 1982
Bachelor's degree, Political Science and Government
Evergage April 2015 - Present
Coolidge Corner Clubhouse August 2013 - April 2015
T-Mobile October 2012 - July 2013
Applebee's August 2012 - October 2012
Best Buy May 2011 - August 2012
Aeropostale December 2010 - June 2011
Aeropostale July 2010 - December 2010
Applebee's June 2007 - August 2010
Friendly Ice Cream Corporation March 2006 - June 2007
Skills
Ubuntu, Google Docs, Customer Service, OS X, Sales, Google App Engine, Python, Java, JavaScript, HTML, R, Windows 8, Mac OS X, Microsoft Office, Internet Explorer, Google Chrome, Firefox, GIMP, CSS, jQuery
Education
University of Massachusetts, Amherst 2007 — 2012
Bachelor of Science (B.S.), Psychology
The Village for Families & Children February 2015 - Present
Community Partners in Action November 2012 - Present
Harlem Children's Zone November 2011 - May 2012
Friendly Ice Cream Corporation August 2005 - November 2011
Skills
Restaurants, Serve Safe Certified, Food Service, Food & Beverage, Menu Development, Bartending, ServSafe, Food, Hospitality, Cashiering, Cash Register
Education
University of New Haven 2013 — 2014
Masters in Community Psychology, Forensic Psychology
University of New Haven 2009 — 2011
Bachelor of Juvenile and Family Justice, Juvenile Probation
Hollister Co. August 2007 - Present
Friendly Ice Cream Corporation 2005 - Present
Envisage Magazine September 2010 - June 2011
Skills
InDesign, Illustrator, Photoshop, Graphic Design, After Effects, Microsoft Office, Mac OS X, HTML + CSS
Education
University of Massachusetts Dartmouth 2006 — 2012
Bachelor of Fine Arts (BFA), Graphic Design
Hoffman Appliance 1997 - Present
Wendy's 1993 - 1995
Don & Bob's Restaurant 1993 - 1995
Taco Bell 1992 - 1993
Advanced Environmental Forum Group 1988 - 1992
Alpha and Omega Bookstore 1986 - 1987
Wegmans Food Markets 1978 - 1987
Friendly Ice Cream Corporation 1974 - 1978
Skills
Sales Management, Sales, Direct Sales, Account Management, Customer Service, Customer Acquisition, Customer Support, Training, Team Leadership, Leadership
Education
University of Pittsburgh
Fader's & Benton LLC. April 2007 - June 2011
First Cash Financial Services June 1996 - April 2007
Scoops October 1994 - May 1996
Friendly Ice Cream Corporation May 1991 - October 1994
Skills
Maintain and train..., Outstanding Customer..., Compliance Management, Managed Sales over 2..., Customer Retention, Training & Development
Education
University of Maryland College Park
Bachelor's Science, Marketing
Arthur T Cummings Elementary School August 2014 - Present
Kaplan Test Prep and Admissions 2011 - Present
Act 1 Scene 1 Summer Camp July 2009 - August 2014
Memorial Spaulding Elementary School August 2013 - June 2014
Walt Disney World August 2012 - July 2013
American Red Cross October 2011 - July 2012
AmeriCorps Cape Cod August 2011 - July 2012
Walt Disney World August 2010 - December 2011
Friendly Ice Cream Corporation March 2011 - August 2011
Tufts University Music Department September 2007 - May 2010
Skills
Microsoft Word, PowerPoint, Community Outreach, Microsoft Excel, Event Planning, Nonprofits, Teaching, Social Media
Education
Wheelock College 2013 — 2014
Master's degree, Elementary and Special Education
Tufts University 2006 — 2010
B.A, Child Development and Music
Norwegian Cruise Line March 2012 - Present
Consultant May 2008 - February 2012
Marriott - Denver International Airport August 2006 - May 2008
Friendly Ice Cream Corporation January 2005 - April 2006
Skills
Benefits, HRIS, Performance Management, Hiring, Compensation, Interviewing, Payroll, Legal Compliance, HR Policies, Labor Relations, Leadership Development, Succession Planning, Talent Acquisition, FMLA, Talent Management, HR Strategy, Employee Relations, Employment Law, Employee Engagement, Resume Writing, Orientation, Coaching, Recruitment/Retention, HR Consulting, Talent Development, Performance Appraisal, Conflict Resolution, Organizational..., Employee Handbooks, Workforce Planning, Strategic HR, Grievances, Employer Branding, Employee Training, PeopleSoft, Organizational..., Staff Retention, Job Evaluation, Management Development, Job Descriptions, Employee Benefits, Recruiting, New Hire Orientations, Deferred Compensation
Education
University of Missouri-Kansas City 1997 — 1998
MPA, Human Resources Management
University of Missouri-Kansas City 1992 — 1995
Bachelor of Arts, Administration of Justice
Ocean Spray Cranberries October 2013 - January 2014
Beth Israel Deaconess Medical Center December 2005 - May 2012
Caritas Good Samaritan Medical Center 2004 - 2005
Caritas St. Elizabeth's Medical Center 2000 - 2004
State Street 2003 - 2003
Xchange, Inc., Boston, MA November 2000 - October 2001
GiantLoop Network Inc., Waltham, MA July 2000 - October 2000
Excelergy Corporation, Cambridge/ Lexington, MA February 2000 - July 2000
Human Resources International 1998 - 2000
Friendly Ice Cream Corporation 1997 - 1998
Skills
HRIS, Healthcare, Applicant Tracking..., Onboarding, Human Resources, Employee Relations, Healthcare Management, Hospitals, Recruiting, College Recruiting, Talent Acquisition, PeopleSoft, Nursing, Healthcare Information..., Temporary Placement, Employee Benefits, New Hire Orientations, CRM
Education
University of Massachusetts, Amherst
BA, History
Discount Tire Company August 1997 - Present
N.I.E. International January 1996 - March 1997
University of Advancing Technology August 1994 - December 1995
Friendly Ice Cream Corporation 1990 - 1991
Skills
Windows, Theology, IBM iSeries, Apologetics, Problem Solving, Red Hat Linux, LANDesk, Technical Support, Web Development, Troubleshooting, Servers, Windows Server, Networking, VMware, TCP/IP, Visio, Microsoft Exchange, Visual Basic, Active Directory, Network Administration, Customer Service
Education
University of Phoenix 1998 — 1999
CIS, Technology
University of Advancing Technology 1993 — 1995
BAS, CAD & Virtual Reality
Klondike Kates November 2011 - Present
Friendly Ice Cream Corporation December 2007 - November 2011
Delaware Business Systems, Inc. May 2008 - June 2008
Skills
Computer:..., Language:German..., Character Traits:..., punctual, patient,..., culturally aware,...
Education
University of Delaware 2009 — 2013
Bachelor of Science (B.S.), Criminal justice
Middletown High school
ASR November 2014 - Present
Spectrum Associates, Inc. June 2011 - December 2013
Friendly Ice Cream Corporation March 2007 - October 2012
YMCA April 2009 - April 2010
Whitcraft Group April 2008 - April 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Team Leadership, Time Management, Solidworks, Teamwork, Critical Thinking, Data Entry, Public Speaking, Project Planning, Research, AutoCAD
Education
Teaching House New York City 2014 — 2014
CELTA, Teaching English as a Second or Foreign Language, Pass B
University of New Haven 2009 — 2013
BSME, Mechanical Engineering
Platt Technical High School 2005 — 2009
Diploma, Computer Aided Drafting
Food and Wellness Group February 2011 - Present
Swardlick Marketing Group 2004 - January 2011
Wild Blueberry Association of NA 1993 - 2004
The Hale Group 1991 - 1993
Friendly Ice Cream Corporation 1981 - 1991
Friendly Ice Cream Corporation 1968 - 1981
Education
University of Massachusetts, Amherst
Wal-Mart June 2007 - August 2007
Friendly Ice Cream Corporation October 2006 - November 2006
Education
University at Albany, SUNY 2006 — 2009
Hitachi Consulting August 2008 - Present
BearingPoint Inc July 2004 - August 2008
Oracle Corporation 1997 - 2002
Friendly Ice Cream Corporation August 1993 - December 1996
Geary Corporation 1988 - 1991
Cullinet Software April 1986 - April 1988
GE Information Services 1976 - 1986
Skills
Business Process, Oracle E-Business Suite, Cross-functional Team..., Project Management, Oracle Applications, ERP, Consulting, Integration, Business Process..., IT Strategy, Business Analysis, Change Management, Oracle Order Management, Oracle Advanced Pricing, Oracle Incentive...
Education
University of Massachusetts, Amherst 1972 — 1976
B.S., Mathematics
Infor June 2011 - Present
Lawson Software November 2006 - June 2011
Friendly Ice Cream Corporation June 1997 - October 2006
Skills
Software Implementation, Enterprise Software, ERP, Integration, Cloud Computing, SaaS, Requirements Analysis, Business Intelligence, Business Analysis, Software Project..., Professional Services, Unix
Education
University of Massachusetts, Amherst 1991 — 1994
Bachelor of Arts (B.A.), Physical and Biological Anthropology
WKRC-TV 2004 - Present
WKRC-TV 1996 - 2004
Perkins Restaurant and Bakery 1992 - 1996
Metropolitan Life 1990 - 1991
Friendly Ice Cream Corporation 1976 - 1990
Education
University of Cincinnati 1979 — 1983
BA, Political Science, Business, Education
TDR Packaging, Inc. January 2006 - Present
The Colomer Group June 2001 - January 2006
Friendly Ice Cream Corporation February 1984 - June 2001
Skills
Manufacturing, Materials Management, Continuous Improvement, Packaging, Lean Manufacturing, Product Development, Engineering, Manufacturing..., Quality Assurance, 5S, Six Sigma, Manufacturing...
Education
University of Massachusetts, Amherst
BSME, Mechanical Engineering
Contractor with Pratt & Whitney November 2013 - Present
Consulting Engagement with MOORE MEDICAL July 2012 - January 2013
CITIGROUP MANAGEMENT CORP December 2010 - February 2012
OAKLEAF Waste Management February 2009 - October 2010
Spalding June 2000 - January 2009
Friendly Ice Cream Corporation January 1992 - June 2000
Skills
Forecasting, Financial Reporting, Marketing, Budgets, Financial Analysis, Cross-functional Team..., Variance Analysis, Accounting, Sales, Project Management, Account Management, Team Building, General Ledger, Microsoft Office, Microsoft Word, Management, Analysis, Microsoft Excel, Strategic Planning, P&L Management, Internal Controls, New Business Development, Project Planning, Manufacturing, Process Improvement, Inventory Management, Change Management, Leadership, Customer Service, Continuous Improvement
Education
Western New England University 1998 — 2002
MBA, Finance
University of Massachusetts, Amherst 1983 — 1988
B.S., Industrial Engineering - Operational Research
Ahlstrom Nonwovens LLC December 2011 - Present
Friendly Ice Cream Corporation January 2002 - August 2010
Friendly Ice Cream Corporation March 2000 - January 2002
Friendly Ice Cream Corporation November 1999 - March 2000
Friendly Ice Cream Corporation 1995 - November 1999
Skills
SuccessFactors, Excel, Word, PowerPoint, MS Outlook, Business Objects, Express Options, Lawson Business System, UltiPro Payroll & Human..., SEI Retirement System, Leadership, HRIS, Microsoft Excel, Outlook, Succession Planning, Microsoft Word, Deferred Compensation, Human Resources, Performance Management, Payroll, Employee Benefits
Education
University of Massachusetts at Amherst--Isenberg School of Management 1983 — 1987
Master Of Science, Accounting
University of Massachusetts, Amherst 1976 — 1983
BBA, General Business/Accounting
Johnson & Johnson September 2007 - February 2008
Friendly Ice Cream Corporation May 2003 - September 2006
Education
University of Massachusetts Dartmouth 2004 — 2009
Bachelor of Science, Mechanical Engineering, Sculpture
Sherwin Williams January 2015 - Present
Sherwin-Williams March 2012 - January 2015
Quaker Steak and Lube May 2009 - March 2012
Office of Admissions and Financial Aid at the University of Pittsburgh September 2010 - April 2011
Academic Success Center September 2008 - April 2009
Friendly Ice Cream Corporation August 2005 - January 2009
Skills
Training, Teamwork, Customer Service, International Business, Global Awareness, Global Management, Intercultural..., Cultural Awareness, Cultural Differences, Microsoft Office, Cultural Diversity, Sales, Marketing, Social Networking
Education
University of Scranton 2014 — 2016
Master of Science (M.S.), Human Resources Management
CEA Global Education 2011 — 2011
Spanish Art
University Veritas 2011 — 2011
Ecology
University of Pittsburgh 2007 — 2011
Bachelor of Science, Global Management
Abington Heights High School
Honda Finance July 2010 - Present
Target October 2004 - Present
Century 21 Hometown Associates October 2003 - Present
US Census Bureau April 2010 - July 2010
MML Investors Services, Inc. November 2008 - March 2009
Westbank April 2001 - February 2003
Friendly Ice Cream Corporation August 1999 - April 2001
Education
Western New England University 1996 — 1998
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, Accounting
University of Massachusetts, Amherst 1993 — 1995
Psychology
Spectrum Marketing Companies November 2005 - Present
Moestogo Corporation October 2000 - October 2005
SRDNET October 2000 - May 2005
Friendly Ice Cream Corporation 1995 - 2000
BURGER KING June 1977 - May 1995
Skills
Social Media, Direct Mail, Email Marketing, Franchising, Market Planning, Advertising, Digital Printing, Creative Direction, Marketing Communications, Branding & Identity, Marketing Strategy, Newsletters, Brand Architecture, New Business Development, Account Planning, Business Insights, Marketing, Integrated Marketing, Management, Sales, Strategic Planning
Education
University of New Hampshire -- Peter T. Paul College of Business and Economics
BA, Marketing
Schneider Electric November 2011 - Present
American Power Conversion May 2010 - November 2011
Friendly Ice Cream Corporation June 2009 - September 2011
Berkshire Industries, Inc. May 2005 - August 2007
Pell Farms June 2006 - July 2007
Suffield Country Club April 2000 - August 2006
Skills
CAD, Automation, Solidworks, AutoCAD, Pro Engineer, Mechanical Engineering, HVAC Controls, Engineering, UPS systems, Data Center Architecture, Materials, Customer Service, LonWorks, BACnet, Energy Performance...
Education
University of Rhode Island 2004 — 2009
BS, Mechanical Engineering
Suffield Academy 2001 — 2004
High School
Corporate Chefs Chef du CuisineStarwood Hotels & Resorts Worldwide, Inc.September 2000 - November 2004
Friendly Ice Cream Corporation May 1981 - September 2000
Skills
Banquets, Restaurants, Cuisine, Food, Chef, Menu Development, Food Safety, Sanitation, Catering, Culinary Skills, Recipes, Training, HACCP, Cooking, Restaurant Management, Food Preparation, Inventory Management, Inventory Control, New Restaurant Openings, Customer Service, Event Planning, Budgets, Ingredients, Microsoft Word, Microsoft Office, Microsoft Excel, Time Management
Education
University of Massachusetts Boston 1983 — 1985
2.5 years, Pre Med/Bio
Boston Technical High School 1979 — 1983
HS, Biology
Wal-Mart Supercenter October 2009 - Present
Starbucks Coffee Company September 2004 - April 2008
Circuit City August 2002 - July 2004
Blockbuster Video September 1998 - August 2002
Pizza Hut September 1992 - August 1998
IBM August 1987 - February 1993
Friendly Ice Cream Corporation September 1975 - August 1987
Skills
Coaching, Employee Relations, Operations Management, Forecasting, Sales Management, Process Scheduler, District Management, Customer Retention, Leadership Development, Talent Management, Budgets, Shrinkage, Interviews, Sales Operations, Restaurants
Education
University at Albany, SUNY 1970 — 1975
BA, Sociology
State University of New York at Albany
BA, Sociology
Kwik Shop Inc. April 2014 - Present
Boston Market December 2011 - March 2014
7-Eleven July 2006 - October 2011
McDonald's Corporation November 2002 - June 2006
Fleet Bank February 2001 - November 2002
Friendly Ice Cream Corporation June 1997 - October 2000
Skills
Management Development, Leadership, Team Building, P&L, Recruiting, Customer Service, Customer Satisfaction, Coaching, Management, Budgets, Sales
Education
University of Pittsburgh 1980 — 1985
BA, Communications
Boston Technical High School 1974 — 1977
Diploma, College prepatory
Friendly's Ice Cream, LLC October 2014 - Present
Friendly Ice Cream Corporation August 1998 - Present
Skills
Franchising, Income Statement, Profit, Finance, Financial Analysis, Restaurants, Food, Food Service, Restaurant Management, Budgets, Inventory Management, P&L Management, Forecasting, Food & Beverage, P&L, Leadership, Team Building, Hospitality, Multi-unit, Hiring, Retail, Catering, Food Safety
Education
University of New Hampshire -- Peter T. Paul College of Business and Economics 1982 — 1986
Economics
Bohler Engineering August 2013 - Present
WorleyParsons April 2012 - August 2013
Friendly Ice Cream Corporation July 2003 - April 2012
SEPTA June 2009 - August 2009
Skills
AutoCAD, Revit, Civil Engineering, Engineering, Microsoft Office, Primavera P6, Microsoft Excel, CAD, Concrete, MathCAD, ArcGIS, Construction, Geotechnical Engineering, Construction Management, MS Project, Microstation, Microsoft Word, PowerPoint, Matlab, Steel Design, Structural Engineering, Highways, Bentley Microstation, Road, Drainage, Stormwater Management, Power Plants, Surveying, Bridge
Education
Villanova University 2011 — 2013
Master of Science, Civil Engineering - Transportation / Water Resources
University of Hartford 2006 — 2010
Bachelor of Science, Civil Engineering
William Tennent High School 2002 — 2006
The Home Depot March 2004 - Present
The Home Depot May 2001 - March 2004
Friendly Ice Cream Corporation March 1997 - June 2000
Friendly Ice Cream Corporation August 1992 - March 1997
McDonald's Corporation January 1986 - August 1992
Skills
Sales Management, Sales, Customer Service, Profit, Retail, Store Management, Big Box, Loss Prevention, Purchasing, Leadership, Marketing Strategy, Strategic Planning, Management, P&L Management, Team Building, Floor Plans, Budgets, Contract Negotiation
Education
University of Rhode Island 1982 — 1983
University of Rhode Island 1981 — 1983
None, Turfgrass and Grounds Management
Kettle Cuisine June 2014 - Present
Kettle Cuisine October 2013 - June 2014
Friendly Ice Cream Corporation April 2012 - October 2013
ConAgra Foods June 2010 - February 2012
Skills
Food Science, Ingredients, Food Industry, Food Manufacturing, Food Technology, Food
Education
University of Massachusetts, Amherst 2006 — 2010
BS, Food Science & Technology
Liberty Mutual Insurance November 2013 - Present
RCN June 2013 - November 2013
Calvin Klein June 2010 - November 2013
New England Rehabilitation Center July 2012 - August 2012
Friendly Ice Cream Corporation May 2009 - August 2009
Skills
Facebook, Social Media, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Social Networking, Social Media Marketing, Research, Blogging, Customer Service, Time Management
Education
University of Massachusetts, Amherst 2009 — 2013
Marketing
University of Kent 2012 — 2012
Marketing/Marketing Management, General
Smith & Wesson June 2011 - Present
Friendly Ice Cream Corporation November 1985 - April 2011
Education
University of Hartford 1990 — 1994
Masters in Taxation, Federal and state taxation
Northampton Brewery April 2012 - Present
Ampworks May 2011 - Present
Friendly Ice Cream Corporation May 2003 - April 2012
Skills
Songwriting, Music, Music Production, Composition, Songs, Copy Editing
Education
University of Massachusetts, Amherst 2008 — 2012
Bachelor of Arts (B.A.), Jazz/Jazz Studies
Agawam
Friendly Ice Cream Corporation January 2002 - Present
Funmania May 1998 - January 2002
Skills
Sales, Franchising, Catering, Restaurants, Retail, Multi-unit, Merchandising, Restaurant Management, Culinary Skills, Customer Satisfaction, P&L, Hospitality Management, Management, Customer Service, Food Service, Team Building, Food, Food & Beverage, Profit, Hiring, Inventory Management, Hospitality
Education
Union County College 1990 — 1992
Business Management
Orlando Health February 2014 - Present
Sonny's July 2012 - February 2014
Friendly Ice Cream Corporation May 2006 - October 2011
Skills
Customer Service, Restaurants, Hospitality, Teamwork, Word, POS, BLS, NRP, Food, Event Management
Education
Seminole State College 2011 — 2013
AS, Respiratory Care, 3.93
University of Central Florida 2005 — 2009
BS, Interdisciplinary Studies
Valencia Community College 2004 — 2005
AA, General Studies
Friendly's Ice Cream, LLC November 2014 - Present
Friendly's Ice Cream, LLC April 2012 - Present
Friendly Ice Cream Corporation September 2006 - March 2012
Friendly's Ice Cream, LLC November 2001 - September 2006
Newport Creamery 1988 - 2001
Skills
P, Multi-unit, Profit, Inventory Management, Food Service, Franchising, Restaurant Management, Restaurants, Customer Service, Inventory Control, Time Management, Customer Satisfaction, Hiring, Food, Food, Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Store Management, Training, Franchise Consulting, Outlook, Food Safety, Coaching, Cashiering
Education
University of Massachusetts Dartmouth 1990 — 1994
Bachelor of Science, Accounting
Friendly’s September 2011 - Present
Friendly Ice Cream Corporation January 2011 - Present
Friendly’s December 2010 - October 2011
The Lobster Dock April 2007 - October 2010
The Lobster Dock March 2007 - September 2010
Skills
Inventory Management, Culinary Skills, Franchising, Food Safety, Micros, Sanitation, POS
Education
University of Phoenix 2006 — 2007
buisness
scotia high n.y 1997 — 1998
high school
Unatego Central
High School Diploma
University of Phoenix
Business Management
K&N Management October 2000 - Present
Friendly Ice Cream Corporation 1997 - 2000
Skills
Operations Management, Hospitality, Casual Dining, Quality System, ServSafe Instructor, Guest Recovery, Coaching, Restaurants
Education
University of Nevada-Las Vegas 1988 — 1991
BS Hotel Administration, Hotel and Restaurant Management
Le Cordon Bleu de Paris 1986 — 1987
Grande Diplome, Classic French Cuisine
USPTO July 2012 - Present
University of Delaware 2012 - 2012
Friendly Ice Cream Corporation July 2009 - August 2011
Skills
Matlab, NI LabVIEW, Milling, Lathe, Microsoft Office, Heat Transfer, Fluid Mechanics
Education
University of Delaware 2008 — 2012
B.M.E, Mechanical Engineering
Park View High School 2004 — 2008
Advanced Studies Diploma
Mirick O'Connell May 2007 - Present
Sears Holdings Corporation November 2009 - July 2013
Friendly Ice Cream Corporation January 2007 - March 2007
National Volunteer Fire Council September 2005 - December 2005
Skills
Litigation, Administrative..., Courts, Outlook, Access, Microsoft Word, Microsoft Excel, Management, Human Resources, Telephone Skills, Filing
Education
University of Massachusetts Dartmouth 2003 — 2007
Bachelor of Arts (B.A.), Political Science and Government
Fresenius Medical Care March 2013 - Present
Bethesda Health Group March 2011 - March 2013
Genesis HealthCare November 2009 - June 2010
University of Massachusetts Amherst August 2008 - June 2009
Kid's Club House Family Child Care February 1996 - February 2006
Friendly Ice Cream Corporation April 1993 - January 1996
Skills
Nutrition Education, Nutrition, Dietetics, Healthcare, Teaching, Clinical Research, HIPAA, Food Safety, Customer Service, Treatment
Education
The University of Connecticut 2006 — 2008
Bachelor of Nutritional Science, Dietetics and Clinical Nutrition Services
Manchester Community College, Connecticut 2002 — 2005
General Science Associate Degree, Liberal Arts and Sciences/Liberal Studies
Manchester Community College, Connecticut 2001 — 2002
Child Development Associate Certificate, Child Development
Dynamic Marketing May 2013 - Present
UAlbany Bookstore June 2012 - October 2012
Friendly Ice Cream Corporation May 2011 - September 2011
Skills
Customer Service, Creativity, Motivation, Dedication to work, Social Media, Social Networking
Education
SUNY Albany 2009 — 2013
Bachelor of Arts (B.A.), Communication and Rhetoric
Citizens Disability January 2013 - Present
University of Massachusetts Amherst September 2009 - December 2012
Friendly Ice Cream Corporation May 2011 - September 2012
OnProcess Technology June 2008 - January 2010
Reeves Lavallee, PC January 2008 - June 2008
Skills
Learning Quickly, Health, Customer Service, Science, Environmental Awareness, Cultural Awareness, Adaptability, Social Responsibility, Friendly Personality, Communication, Organization, Committed to..., Positive Team Player, Employee Loyalty, Compassion, Social Security..., Computer Proficiency, Data Entry, Data Analysis, PowerPoint, Time Management, Student Affairs, Microsoft Excel, Training, Facebook, Social Networking, Research, Public Speaking, Microsoft Office, Social Media, Event Planning, Microsoft Word, Access, Community Outreach
Education
University of Massachusetts, Amherst 2008 — 2012
Bachelor of Science (B.S.), Nutrition Sciences, Cum Laude
Chick-fil-A May 2013 - Present
Publicall Telecommunications Inc July 2010 - June 2013
Friendly Ice Cream Corporation April 2009 - July 2010
Skills
Cooking, Customer Service, Cleaning, Security, Security Management, Information Security, Information Management, Supervisory Skills, Sales, Stocking, Problem Solving, Emergency Management, Teamwork, Employee Training
Education
Union County College