iQor Inc
Industry: Business process outsourcing company
DescriptioniQor is a business process outsourcing company which provides customer service, third-party collections and accounts receivable management. Although its headquarters are located in St. Petersburg, Florida, the company operates about 40 call centers in North America, Europe, and Asia. Headquarters: St. Petersburg, FL CFO: David Kaminsky Brands: iQor and QeyMetrics Number of employees: 40,000 Subsidiaries: Allied Interstate, LLC, Cyber City Teleservices, Ltd., Parent organization: HGGC
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iQor Inc Employees
Discover Financial Services September 2014 - Present
Discover Financial Services September 2013 - August 2014
Discover Financial Services November 2011 - September 2013
Missouri University of Science and Technology August 2005 - November 2011
iQor inc. June 2010 - December 2010
Missouri University of Science and Technology August 2005 - May 2010
Skills
Loss Forecasting, SAS, Time Series Analysis, Predictive Modeling, Statistics, Data Analysis, Matlab, Data Mining, SAS programming, Analytics, Mathematical Modeling, Statistical Modeling, VBA, SQL, Project Management, Econometrics, Forecasting, Simulations
Education
Missouri University of Science and Technology 2007 — 2011
PhD, Statistics, Energy Markets, Time Series Analysis
University of Missouri-Rolla 2005 — 2007
Masters, Applied Mathematics
University of Peradeniya 2001 — 2005
BSc, Mathematics
Trinity College 1985 — 1998
Microsoft November 2012 - July 2014
iQor Inc April 2011 - October 2012
Padcare Inc. May 2005 - April 2012
21T Consultant Firm March 2003 - May 2005
Education
City University of New York-College of Staten Island 2008 — 2009
Master's degree, Computer Science, 4.0
City University of New York-College of Staten Island 2000 — 2004
Bachelor's degree, Computer Science
Phibro Animal Health August 2012 - Present
The Hibbert Group June 2011 - August 2012
Tokio Marine Management March 2011 - June 2011
iQor Inc October 2007 - March 2011
The Hibbert Group 2011 - 2011
North Jersey Media Group June 2005 - October 2007
Skills
ETL, Data Warehousing, Business Intelligence, Databases, SQL, Microsoft SQL Server, SDLC, Performance Tuning, Enterprise Architecture, Visio, Integration, Database Design, SSRS, Business Analysis, Business Objects, Data Modeling, Database Administration, Oracle, Data Integration
Education
GPREC (affiliated to Sri Venkateswara University) 1984 — 1988
Bachelor Of Technology, Mechanical Engineering
University of Hyderabad
Post Grad Diploma In Computer Science, Computer and Information Sciences and Support Services
iQor, Inc July 2011 - Present
The Receivable Management Services Corporation (RMS) 2001 - July 2011
Aetna 1999 - 2001
Teva Pharmaceuticals 1997 - 1999
Pinebrook Services 1992 - 1997
Skills
Bank Relationship..., Accounting, Financial Analysis, Cash Management, Cash Flow Forecasting, Corporate Budgeting, Banking, Accounts Receivable, Business Process..., Forecasting, Executive Management, Budgets, Cash Flow, Management, Financial Services, Financial Risk, Finance, Banking Relationships, Treasury, Payments, Insurance, Credit
Education
DeSales University 1993 — 1997
MBA, Finance
Liberty University 1983 — 1988
BS, Business Admin major, Comp Science - minor
Ace of Spade Investment Group November 2014 - Present
Opulent Soiree January 2014 - Present
iQor, Inc July 2013 - June 2014
Precision Response Corp. April 2009 - September 2009
Skills
Customer Service, Computer Skills, Leadership Skills, Investors
Education
Florida Agricultural and Mechanical University 2008 — 2010
Business Administration, Management and Operations
American Senior High School 2004 — 2008
Diploma
StarFloors Inc. December 2013 - Present
Dalcor Inc. November 2012 - December 2013
Omni Hotels May 2011 - November 2012
IQor Inc June 2010 - May 2011
Cheddar's Casual Cafe October 2009 - May 2011
Hyatt Regency October 2008 - April 2009
Skills
Customer Satisfaction, Project Management, Teamwork, Event Planning, Social Networking, Microsoft Excel, Social Media Marketing, Time Management, Marketing, Advertising, Microsoft Office, Sales, Hospitality Industry, Customer Retention, Leadership, Bilingual-Spanish, Bookkeeping, Team Building, Interpersonal Skill, Creative Problem Solving, PowerPoint, Microsoft Word, Customer Service, Training, Software Project...
Education
Northwood University 2009 — 2013
BBA, Marketing & Hospitality
iEnergizer August 2012 - November 2013
iQor India Services Limited August 2011 - August 2012
iQor, Inc November 2000 - August 2011
AlliedBarton Security Services January 1996 - October 2000
Skills
Team Leadership, Profit & Loss Management, Forecasting, Business Strategy, Client Liaison, Revenue Assurance, Revenue Streams, Profit Margins, Client Satisfaction, Call Center Development, Call Center, Collections, Legal Compliance, Subrogation, BPO, Workforce Management, Vendor Management, Microsoft Office, Business Development, Business, Customer Service, Leadership, Arbitration, Outsourcing, Office Management, Quality Assurance, Quality Auditing, Strategic Planning, Call Centers, P&L Management, Operations Management, Offshoring, Budgets, Customer Satisfaction, Service Delivery, CRM, Team Management, Process Excellence, MIS, Process Improvement, Customer Experience, Performance Management, Sla, Inbound Marketing
Education
University of Phoenix 2001 — 2003
CA; Bachelors of Science, Information Technology
Pierce College 1995 — 1999
Associate of Arts (A.A.), Accounting and Business/Management
Agoura High School 1990 — 1994
Diploma, General Studies
iQor Inc July 2008 - Present
DELL INC November 2007 - May 2008
DELL INC November 2005 - October 2007
DELL INC January 2005 - October 2005
CAPL August 1994 - July 2002
Skills
Call Center, Process Improvement, Operations Management, Customer Relations, Vendor Management, Business Analysis, Program Management, Project Management, Change Management, Cross-functional Team..., Customer Satisfaction, BPO, Team Building, Production Planning, Automotive Parts..., Heavy Equipment..., Plant Management, Call Centers
Education
Clark University 2002 — 2004
M.B.A, Finance
Mangalore University 1990 — 1994
B.E; M.I.T, Mechanical Engineering
iQor Inc January 2011 - Present
Cognizant Technology Solutions November 2010 - June 2011
Cognizant Technology Solutions October 2007 - November 2010
Cognizant Technology Solutions September 2006 - October 2007
Texmo Industries May 2003 - September 2006
Skills
ASP.NET, Microsoft SQL Server, .NET, .NET CLR, Windows Server, SharePoint, Microsoft Exchange, Visual Basic, JavaScript, SSRS, SSIS, Visual Studio, Web Services, Crystal Reports, IIS, Oracle, Requirements Gathering, SOA, WCF, Software Development, Web Applications, ASP.NET AJAX, SDLC, Microsoft Technologies, SQL, VBScript, XML, C#, Silverlight
Education
Annamalai University 2005 — 2006
M.Sc, Software Engineering
Annamalai University 2004 — 2005
PGDCA, Computer Applications
Bharathiar University 2000 — 2003
B.Sc, Computer Science
Higher SecondarySt. Michaels Higher Secondary School 1998 — 2000
Higher Secondary School Education, Maths & Biology
SSLCSt. Michaels Higher Secondary School 1997 — 1998
Secondary School Education, Maths & Science
iQor September 2000 - Present
iQor September 2000 - Present
iQor September 2000 - Present
iQOR Inc January 2000 - November 2012
Mesa Public Schools August 1999 - May 2000
Skills
Customer Service, Training & Development, Staff Supervision, Call Centers, Recruiting, Quality Assurance, Management, Program Management, Time Management, Customer Experience, Customer Satisfaction, Vendor Management, Performance Management, Process Improvement, Workforce Management, BPO, Team Management, Training Delivery, Call Center Development, Employee Relations, Operations Management, Data Entry
Education
Mesa Community College 1998 — 2001
Business Administration and Management, General
Ohio legacy basketball club February 2012 - Present
Iqor inc January 2007 - Present
Education
The Ohio State University
Business Administration and Management, General
American Family Insurance November 2009 - Present
ASA- Arizona State University 2011 - 2012
Iqor Inc. April 2006 - October 2009
RPR Wyatt 2004 - 2006
Skills
Management, Event Planning, Sales Management, Customer Service, Microsoft Office, Accounting, Insurance, Strategic Planning, Public Speaking, Microsoft Word, New Business Development, CRM, Sales, Team Building, Leadership, Training, Marketing, Process Improvement, Account Management, Project Management, Life Insurance
Education
Arizona State University, W. P. Carey School of Business 2009 — 2014
Bachelor's Degree, Business Administration and Management, General
Roquemore & Roquemore February 2008 - Present
Iqor, Inc September 2002 - February 2008
Rent-A-Center January 1998 - September 2002
Sanden Int'l June 2000 - January 2001
Skills
Sales, Assets Recovery, General Administration, Outstanding Customer..., Customer Service, Customer Satisfaction, Administrative Work, Skip Tracing, Training, Operations Management, Customer Retention, Management, Business Development, Process Improvement, Negotiation, Call Centers, Contract Negotiation, Account Management, Marketing, Sales Operations, Loans, Risk Management, Fraud, Team Building, Leadership, Loss Mitigation, Vehicles, Credit, Finance, Automotive, Credit Risk, Executive Management, Background Checks, Loan Servicing, Credit Unions, Banking, Budgets, Sales Process, Repossessions, Credit Analysis, Profit, Consumer Lending, Selling, Credit Cards, Insurance, Forecasting, Relationship Management, New Business Development, Debt Settlement, Sales Management
Education
St. Charles County Community College 1993 — 1994
Richland Community College
iQOR, INC August 2005 - Present
ULTIMATE SOFTWARE GROUP October 2007 - April 2009
TOTAL TIME SOLUTIONS LLC January 2003 - August 2005
ADP EMPLOYER SERVICES January 2002 - January 2003
SALOMON SMITH BARNEY / CITIGROUP January 2000 - January 2002
Ceridian Employer Services January 1995 - January 2000
Skills
HRIS, ADP Payroll, Management, PeopleSoft, Process Improvement, Vendor Management, Benefits Administration, Budgets, Employment Law, Personnel Management, CRM, Project Management, Strategy, Payroll, Human Resources, BPO, Outsourcing, Performance Management, Leadership
Education
University of Delaware 1988 — 1992
BA, International Relations
Weight Watchers May 2014 - Present
iQor Inc. 2013 - 2014
Experian CheetahMail June 2010 - March 2013
Park Slope Civic Council January 2008 - June 2010
GoldenSource Corporation October 2006 - December 2007
Morgan Stanley 2005 - 2006
E*TRADE Financial (formerly Tradescape Corporation) 2000 - 2001
Thomson Reuters (formerly Bridge Information Systems) 1998 - 2000
Skills
Technical Writing, Software Documentation, Project Management, Databases, Business Analysis, Requirements Analysis, HTML, Visio, Knowledge Management..., Security, Agile Methodologies, Quality Assurance, SharePoint, Integration, SaaS, Analytics, Management, Content Management, Proposal Writing, Disaster Recovery, Email Marketing, Leadership, Communication, Requirements Gathering
Education
Boston University
BS, Journalism
San Francisco Art Institute
Completed studio requirements for BFA, Painting
General Motors March 2013 - Present
Career Education Corporation March 2010 - March 2013
iQor Inc March 2009 - February 2010
Carlson Vacation and Business Travel 2008 - 2009
Sky Link Travel January 1998 - January 2000
Jet Airways Ltd January 1995 - January 1998
Skills
Coaching, Team Building, Team Leadership, Team Management, Team-oriented, Performance Management, Performance Improvement, Strategic Leadership, Account Management, Customer Service, Job Coaching, Operational Excellence, People Skills, Social Skills, Business Networking, Strategic Planning, Microsoft Office, Enrollment Management, Management, Admissions, Time Management, Leadership, Staff Development, Leadership Development, Human Resources, CRM, Analysis, Strategy
Education
University of Mumbai 1986 — 1991
Bachelor Of Science, Business Administration
Walker & Weiss Holdings, LLC July 2012 - Present
Law Firm of Brock & Scott October 2011 - July 2012
iQor, Inc April 2007 - November 2009
Skills
Due Diligence, Contract Negotiation, Negotiation, Asset Managment, Microsoft Excel, Microsoft Office, Fair Debt Collection..., State Collections Laws, Asset Management, Risk Management, Process Improvement, Financial Modeling, Research, Software Documentation, Business Analysis, Financial Analysis, Customer Service, Credit, Training, Call Centers, Management
Education
Caldwell Community College and Technical Institute 2001 — 2002
Paramedic
Self Employed June 2010 - Present
iQor, Inc June 2010 - July 2010
iQor, Inc August 1998 - March 2010
Skills
Call Center, Microsoft SQL Server, System Administration, Call Centers
Education
Palm Beach Community College 1997 — 1998
Computer Science
Palm Beach Atlantic College 1997 — 1997
Computer Networking - NT & Novell
Western Michigan University 1969 — 1970
Physics Major
Sam Houston State University, Texas 1968 — 1969
Physics Major