Premera Blue Cross
Industry: Health insurance company
DescriptionPremera Blue Cross is a not-for-profit Blue Cross Blue Shield licensed health insurance company based in Mountlake Terrace, Washington, United States. Headquarters: Mountlake Terrace, Washington, United States CEO: Jeff Roe (Oct 2014–) Parent organization: Blue Cross Blue Shield Association Number of employees: 3,200 SVPs: Cecily Hall, Lee McGrath Subsidiaries: LifeWise Health Plan of Oregon, Academe, Inc.
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Premera Blue Cross Employees
VetPronto January 2014 - March 2015
Sound Veterinary Services July 2013 - December 2014
Trupanion Pet Insurance July 2013 - September 2013
Animal Emergency Hospital of Redmond June 2011 - July 2013
Microsoft 2009 - 2009
Hasbro 2008 - 2008
SolutionsIQ / Microsoft 2007 - 2008
Premera Blue Cross 2007 - 2007
Sapphire Consulting Services 2004 - 2004
Dachser 2002 - 2004
Skills
Veterinary Medicine, Veterinary, Surgery, SDLC, Animal Behavior, Pets, Linux, XML, Cloud Computing, Windows, IIS, Animal Welfare, Natural Language..., SQL, Animal Nutrition, Medicine, Active Directory, Web Services, Internal Medicine, System Architecture, Soft Tissue Surgery, Dogs, Business Development, Entrepreneurship, Consulting, Customer Service, Team Leadership, Management, Program Management, Project Management, Public Speaking, Strategic Planning
Education
Washington State University 2006 — 2011
Doctor of Veterinary Medicine (DVM)
Washington State University
Bachelor of Science (BS)
Seattle Central Community College
Associate of Science (AS)
Self-employed November 2005 - November 2014
Premera Blue Cross April 2005 - November 2005
Premera Blue Cross May 2004 - April 2005
Premera Blue Cross March 2003 - May 2004
Skills
Injections, Blood Pressure, Venipuncture, EMR, CPR Certified, EKG, Spirometry, Vital Signs, Urinalysis, Bandaging, Sterilization, Hematocrit, First Aid, HIPAA, Capillary Puncture, Patient Education
Education
Mountlake Terrace High School
Mountlake Terrace High School
Pima Medical Institute-Seattle 2014 — 2014
Medical Assistant, Medical Assistant, 4.0
Premera Blue Cross March 2015 - Present
Boeing/ Murphy & Associates July 2014 - October 2014
Microsoft August 2005 - April 2014
Microsoft August 2001 - July 2005
Microsoft March 2000 - July 2001
Microsoft August 1998 - February 2000
Skills
Microsoft SQL Server, SharePoint, Enterprise Software, Testing, ABAP, SAP BW, SAP ERP, Analysis, SAP, SAP R/3, Agile Project Management, SAP Implementation, Vendor Management, Business Intelligence, Software Project..., Business Analysis, Integration, Requirements Analysis, Business Process
Education
Soquel
Diploma, General Studies
San Jose State University
Bachelor of Arts (B.A.), Advertising/Psychology
Children's Hospital August 2015 - Present
Disney March 2015 - August 2015
Microsoft August 2013 - February 2015
Premera Blue Cross October 2012 - August 2013
EMC January 2009 - January 2011
Data Domain January 2009 - January 2010
OptiStor Technologies 2006 - 2008
Davis Wright Tremaine LLP 2003 - 2006
Volt Technical Resources 2000 - 2001
Chase Bobko 2000 - 2001
Skills
Cloud Storage, Object Storage, RESTful architecture, VMAX, Enterprise Storage, Storage, Storage Area Networks, EMC Storage, Virtualization, NAS, Disaster Recovery, Data Domain, NetApp Filers, Replication, DNS, VMware, Servers, CommVault, Integration, Microsoft Office, Unisphere, Brocade Fibre Switches, Routing, VLAN, Project Planning, Switching, Business Networking
Education
Seattle Central Community College 2006 — 2006
Sandpoint High 1983 — 1987
High School
NetApp January 2011 - Present
PwC Consulting June 2009 - January 2011
BearingPoint January 2006 - June 2009
Integration Consulting Group January 2003 - December 2005
KM&A January 2003 - February 2004
EMC 2001 - 2003
Syntegra January 1999 - December 2001
RealNetworks June 1997 - January 1999
Verizon Wireless December 1995 - June 1997
Premera Blue Cross June 1994 - December 1995
Skills
Storage Solutions, Email Archiving, NetApp, Storage Virtualization, Troubleshooting Hardware, Troubleshooting Software, System Architecture, Systems Analysis, Software Development, Strategy Development, Disaster Recovery, Business Continuity, Cost Reduction, Process Improvement, Technology..., Technology Development, Cloud Computing, Troubleshooting, Data Center, Project Management, Enterprise Software, VMware, Integration, Strategy, Storage, Cisco Technologies, Agile Methodologies, Operating Systems, IT Strategy, Storage Area Networks, Enterprise Architecture, SAN, Virtualization, System Deployment, High Availability, Solution Architecture, Architecture, Pre-sales, Hardware, NAS, Infrastructure, IT Service Management, Oracle, Servers, ITIL, Cluster, Information Technology, EMC Storage, SaaS, VMware ESX
Education
USMC - Electronic Engineering 1982 — 1986
BS (Equivalent), Electronic Engineering
Seattle Central College 1980 — 1982
AA, Computer Information Technology
Premera Blue Cross August 2014 - Present
REI March 2014 - July 2014
KPMG November 2012 - February 2014
Orbitz Worldwide September 2011 - October 2012
U.S. Bank May 2009 - August 2011
McKesson Health IT April 2006 - November 2007
Skills
Business Analysis, SDLC, Project Management, Business Process..., Vendor Management, Human Resources, Enterprise Architecture, SharePoint, Health Insurance, Public Health, Product Management, agile software..., Scrum, product owner, User Experience Design, User Experience, IT Project & Program..., Agile Application..., Agile Project Management, Agile & Waterfall..., Agile Testing, Customer Satisfaction, Customer Relations, Agile Methodologies, SQL
Education
Sheffield Hallam University
Master's degree, Construction Management
Premera Blue Cross May 2007 - Present
Seattle Financial Staffing LLC January 2007 - April 2007
Washington Mutual Bank/J.P. Morgan Chase May 2005 - December 2006
Plum Creek Timber Company April 2002 - May 2005
Skills
Cash Management, Financial Analysis, Cash Flow Forecasting, Finance, Treasury Management, Portfolio Management, Banking, Bank Fee Analysis, Accounting, Analysis, Auditing, Forecasting, Microsoft Excel, Microsoft Word, Treasury, Process Improvement, Budgets, Investments
Education
Seattle University 2005 — 2008
Master's Degree, International Business, 3.7
Willamette University 1991 — 1995
Bachelor's Degree, Business Economics
Edifecs December 2010 - Present
Premera Blue Cross September 2009 - October 2010
nGenera Corporation July 2007 - June 2009
Who's Calling April 2003 - July 2007
Who's Calling April 2003 - July 2007
Skills
Account Management, Program Management, WebEx, Salesforce.com, Teamwork, Training, SaaS, Strategic Planning, CRM, Process Improvement, Business Intelligence, Sales, Management, Project Management, Coaching, Project Planning, Leadership, Customer Satisfaction, Vendor Management, Employee Training, Strategy, Customer Service
Education
Portland State University 1989 — 1990
Preperation for B.A. in Sociology, Business Administration
Home Realty September 2003 - Present
Premera Blue Cross October 2012 - June 2015
KPMG US June 2000 - September 2002
Sign Company June 1993 - December 1999
Skills
Customer Service, Sales, Real Estate, Microsoft Office, Accounting, Human Resources, Microsoft Excel, Team Building, Marketing, Strategic Planning, Process Improvement, Recruiting, Budgets, Web Design, Web Development, Responsive Web Design, Contract Negotiation
Education
Art Institute of Seattle 2014 — 2016
Web Page, Digital/Multimedia and Information Resources Design
Seattle Central Community College 2000 — 2001
Business
Spokane Community College 1994 — 1995
Art
Forest Grove Highschool 1989 — 1992
High School Diploma, Art and Business
Premera Blue Cross September 2015 - Present
Premera Blue Cross June 2015 - August 2015
Paladina Health April 2014 - June 2014
Nordstrom May 2011 - October 2012
Skills
Healthcare, Healthcare Management, Leadership, Management, Project Management, Strategic Planning, Quality Improvement, Affordable Care Act, Healthcare Information..., HIPAA, Microsoft Office, Public Speaking, Customer Service, Critical Thinking, Research, Databases, Cpr Certified, Sales
Education
University of Washington 2014 — 2016
Master's degree, Healthcare Administration
University of Washington Tacoma 2012 — 2014
Bachelor's Degree, Healthcare Leadership, Minor in Business Administration
Pierce College 2008 — 2010
Associate of Science (A.S.)
Amazon August 2014 - Present
Amazon April 2013 - March 2014
Various Private Property Owners September 2007 - August 2012
Premera Blue Cross June 2011 - August 2011
PSW Construction Inc March 2005 - April 2011
Alaska Northwest Properties LLC July 2009 - September 2009
Skills
Excel, Economics, Chinese, Statistics, PowerPoint, Outlook, Word, Public Speaking, Microsoft Office, Spanish, Customer Service, Teamwork, Mandarin, Access, R, Stata, Eviews, Microsoft Excel, Budgets, Time Management, Management, Analysis, Market Research, Finance, Econometrics, Microsoft Word
Education
University of Washington 2009 — 2012
BS Degree, Economics
South Seattle College 2006 — 2008
AA Degree, Autumn 2008
Seattle Central Community College
Commerce Casino June 2014 - Present
Zoic Studios September 2013 - June 2014
Financial Guaranty Insurance Company May 2011 - May 2013
Church Pension Group January 2009 - May 2011
MetLife October 2006 - January 2009
Premera Blue Cross May 2005 - May 2006
Kemper Investors / Farmers New World Life Insurance Company June 2000 - May 2005
Skills
Financial Reporting, Accounting, GAAP, General Ledger, Financial Statements, Statutory, SEC filings, Account Reconciliation, Hyperion Enterprise, Process Improvement, Auditing, Statutory Accounting, Corporate Finance, Analysis, Tax, Consolidation, Finance, Budgets
Education
Seattle University 2001 — 2003
MBA, Accounting
University of Washington 1996 — 1998
Bacherlor of Arts, Psychology
Premera Blue Cross March 2012 - Present
Electronic Transaction Consultants May 2011 - March 2012
Wyndham Vacation Ownership April 2008 - May 2011
Skills
Computer Software, Excel, Word, Customer Service, Call Center, Microsoft Excel, Microsoft Word, Customer Satisfaction, Software, Call Centers, Telephone Skills, Leadership
Education
Seattle Central College 2015 — 2017
Associate of Science (A.S.)
Redmond High School 2001 — 2005
Highschool Diploma
Relevant Work Experience January 2004 - Present
Starbucks July 2012 - Present
Microsoft July 2011 - August 2012
Premera Blue Cross September 2005 - July 2011
Premera Blue Cross September 2003 - September 2005
Premera Blue Cross January 2001 - December 2003
Magna Design 1983 - 2000
Skills
ITIL, IT Service Management, Process Improvement, Vendor Management, Disaster Recovery, Enterprise Software, Change Management, Incident Management, Program Management, Security, Microsoft Office, Service Delivery, Enterprise Architecture, Active Directory, System Deployment, Service Management, IT Management, Project Management, Configuration Management, Team Building, Cross-functional Team..., SDLC, BMC Remedy, Microsoft Technologies, Windows Server, Infrastructure, Networking, Data Center, Management, Servers, Information Technology, IT Strategy, Lean, MOF, Process Consulting, CMMi, Thought Leadership, Information Security, Strategy, SharePoint, Databases, Operational Excellence, Service Quality, IT Leadership, Statistical Process..., COBIT, TOGAF, Taxonomy Development, Training & Development, Public Speaking
Education
Shoreline Community College 1991 — 1993
CIS, Computer Information Systems
Seattle Children's April 2015 - Present
Allen Institute for Brain Science September 2014 - January 2015
Custom Sports Uniforms August 2011 - September 2014
Sound Transit January 2008 - November 2012
Avanade August 2007 - January 2008
Microsoft February 2007 - August 2007
Premera Blue Cross August 2006 - February 2007
Washington Mutual March 2002 - May 2006
King County Department of Natural Resources 1999 - March 2002
The Boeing Company February 1991 - January 1999
Skills
Business Analysis, Financial Reporting, Microsoft Excel, SharePoint, Databases, Outlook, Financial Analysis, Web Development, Social Networking, Microsoft Word, Business Objects, Data Analysis, Oracle Applications, Crystal Reports, Cognos, Hyperion Enterprise, Management, Leadership, Budgets, Analysis, Finance, Process Improvement, Forecasting, Accounting, Project Management, Primavera Project..., PeopleSoft ERP Finance..., MS Visio, MS Access, Business Case..., Business Process Design..., inancial Analysis, Ad Hoc Reporting, Budgets and Forecasts, •Non – Profit..., GAAP compliance, SOX..., Activity Based Costing
Education
Seattle University 1992 — 1997
Bachelor's Degree, Finance and Economics
Seattle University 1992 — 1997
Bachelor's degree Finance, Finance and Financial Management Services
Nerium International November 2014 - Present
Trautmann Maher and Associates September 2013 - Present
Premera Blue Cross July 2012 - September 2013
Verizon Wireless August 2011 - June 2012
Verizon Wireless May 2010 - August 2011
Snohomish school district September 2008 - June 2009
Mukilteo School District April 2007 - May 2008
Skills
Listening to customers, Helping Others Succeed, Sales, Computer Proficiency, Staff Development, Project Management, Troubleshooting, Training, Motivation, Goal Oriented, Communication, Employee Relations, Close Attention to..., Leadership, Coaching, Customer Experience, Mobile Devices, Employee Benefits, Team Building, Employee Training, Microsoft Office, Teaching, Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Management, Networking, Telecommunications, Technical Support, Conflict Resolution, Microsoft Word, Public Speaking, Fundraising, Time Management, Access
Education
Strayer University 2011 — 2016
Master of Business Administration (MBA)
Seattle Pacific University 2005 — 2007
Teaching Certificate, Elementary Education and Teaching
Washington State University 1997 — 2001
Bachelor of Arts (BA), Sociology of Business
Providence Health & Services May 2014 - Present
Providence Health & Services January 2011 - Present
University of Washington Professional & Continuing Education January 2010 - June 2010
Premera Blue Cross May 2007 - November 2009
Premera Blue Cross August 2005 - April 2007
Premera Blue Cross March 2004 - July 2005
John L. Scott March 2003 - October 2003
Stanford University December 2001 - July 2002
Wood Associates April 2000 - August 2001
Harding Marketing June 1997 - April 2000
Skills
Web Content Management, Social Media Marketing, Social Media, Digital Marketing, Online Advertising, Marketing Communications, Project Management, Advertising, E-commerce, Product Marketing, Marketing Strategy, Event Management, Marketing, Marketing Management, B2B, Management
Education
Shoreline Community College 2010 — 2011
Certification, Project Management Program
University of Washington 2010 — 2010
Certificate, Advanced Interactive Marketing
Université Panthéon Assas (Paris II) 1992 — 1993
DESS, Communications
San Francisco State University 1991 — 1992
Diploma, English
Université Paris Descartes 1987 — 1991
Maitrise (BA), Public Law/Public Administration
Premera Blue Cross September 2015 - Present
Array Health April 2009 - March 2015
Doorways to Hope October 2008 - October 2012
Getty Images November 2008 - May 2009
Screenlife Games January 2008 - October 2008
Group Health Cooperative 2003 - 2007
Seattle Pacific University April 2003 - June 2004
Skills
Strategic Planning, Enterprise Architecture, Contract Negotiation, Corporate Law, Corporate Governance, Intellectual Property, Leadership, Management, Contract Management, Integration, Compliance, Project Management, SaaS, Licensing, Enterprise Software, Policy, Human Resources, Executive Management, Start-ups, Strategy, Consulting, Program Management, CRM
Education
Seattle University School of Law 2005 — 2009
Jurist Doctor, Cum Laude
Seattle University 2006 — 2009
Masters, Business Administration
Seattle Pacific University 2000 — 2004
BA, Business Administration, Information Systems, and Psychology, Cum Laude
EvergreenHealth March 2015 - Present
YMCA of Greater Seattle May 2012 - Present
EvergreenHealth October 2007 - March 2015
UW Medicine May 2004 - September 2007
Evergreen Healthcare December 2001 - April 2004
Emerald Solutions May 2000 - October 2001
Premera Blue Cross January 1999 - May 2000
Premera Blue Cross 1985 - 1999
Skills
SDLC, Web Development, Portfolio Management, Process Development, EMR, Program Management, Vendor Management, Strategic Planning, Change Management, PMP, Healthcare IT, ITIL, IT Management, Team Building, Customer Relations, Healthcare, Budgeting, Mentoring, ERP, Problem Solving, Team Leadership, Access, MS Project, Operations Management, Contract Negotiation, IT Strategy, Vendor Relations, IT Governance, Budgets, Healthcare Information..., Project Management, Management, Customer Service, Leadership, Informatics, HIPAA, EHR, Process Improvement, Integration, CPOE, Ambulatory, Information Technology, CRM, Hospitals, Software Development, Project Portfolio..., SharePoint, Start-ups, Cross-functional Team...
Education
Seattle University
B.S., Business / Accounting
Premera Blue Cross September 2014 - Present
Medifast Weight Control Centers February 2014 - August 2014
Crave Health September 2013 - February 2014
St. Camillus Health and Rehabilitation Center March 2013 - April 2013
Upstate University Hospital at Community General January 2013 - March 2013
Fayetteville-Manlius School District November 2012 - December 2012
Onondaga County WIC September 2012 - November 2012
Seattle Pacific University July 2010 - June 2012
Fred Hutchinson Cancer Research Center November 2011 - May 2012
Seattle Pacific University March 2011 - March 2012
Skills
Nutrition Education, Nutrition, Dietetics, Clinical Nutrition, Nutritional Counseling, Food, Food Service, Recipes, Menu Development, Healthcare, Management, Human Nutrition, Health Education, Health Promotion, Medical Nutrition..., Wellness
Education
Syracuse University 2012 — 2013
Dietetic Internship, Nutrition Sciences
Seattle Pacific University 2008 — 2012
Bachelor of Science, Food and Nutrition - Dietetics, Nutrition Sciences
Premera Blue Cross October 2013 - May 2014
Verathon Medical, Inc. May 2013 - September 2013
Premera Blue Cross August 2012 - March 2013
GeoEngineers, Inc. May 2003 - January 2011
Skills
Microsoft Office, Project Coordination, Microsoft Excel, SharePoint, Trizetto/Facets, adobe acrobat..., onyx, Adobe Acrobat
Education
Polytechnic University of the Philippines 1985 — 1989
Bachelor of Business Management
RedCloud Consulting Inc. July 2015 - Present
LMC Consulting Group August 2012 - July 2013
Revel Consulting October 2009 - July 2012
Premera Blue Cross July 2008 - August 2009
Oracle November 2007 - July 2008
Slalom Consulting November 2006 - November 2007
Microsoft June 2005 - November 2006
BEA Systems Inc August 2002 - June 2005
Siebel SystemsSiebel Systems Inc June 2001 - July 2002
Siebel Systems Inc March 2000 - May 2001
Skills
Business Process..., Project Management, Business Intelligence, Enterprise Software, Business Analysis, Cloud Computing, SDLC, Program Management, Siebel, SaaS, IT Strategy, Software Project..., Product Management, CRM, Business Process..., Requirements Analysis, Business Process, Outsourcing, Strategy, Management, Consulting, Change Management, Quality Assurance, Leadership, Testing, Go-to-market Strategy, Product Marketing, Oracle, Integration, Cross-functional Team..., Project Planning
Education
San Francisco State University, College of Business
Bachelor of Science
Premera Blue Cross December 2014 - Present
Premera Blue Cross December 2013 - December 2014
Wounded Warrior Project 2011 - 2013
Inland Psychiatry and Psychology June 2010 - October 2011
Symmetry Counseling, LLC April 2006 - June 2010
Washington Army National Guard 1999 - 2008
Endeavor Resources November 1996 - September 2003
Skills
Security Clearance, Military, Government, Family Therapy, Policy, Command, Organizational..., Veterans, Leadership Development, Program Management, Case Managment, Treatment, Leadership, Program Development, Adolescents, Nonprofits, CBT, Training, Mental Health, Social Services, Community Outreach, Psychotherapy, Army, Public Speaking, Team Building, Conflict Resolution, Supervisory Skills, Behavioral Health, Workshop Facilitation, Interviews, Non-profits, EMDR, Group Therapy, Therapists, Psychology, Post Traumatic Stress, Child Welfare, Family Services, Non-profit..., Operational Planning, Mental Health Counseling, Developmental..., Grant Writing, Trauma Therapy, Interventions, Career Counseling, Case Management, Management, Customer Service
Education
University of Washington 2001 — 2005
MSW, Social Work
Saint Martin's College 1993 — 1995
BA, Psychology
Federal Home Loan Bank of Seattle November 2013 - Present
Premera Blue Cross December 2012 - October 2013
Crane Electronics Group August 2007 - November 2012
SonoSite October 2005 - July 2007
Philips Oral Healthcare January 2001 - September 2005
eCharge.com 2000 - 2001
Intermec Technologies 1997 - 2000
Skills
ERP/CRM, Program Management, IT Strategy, Project Execution, Technical Management, Technology Planning, Change Management, Third Parties, Infrastructure Planning, Oracle Applications, SAP R/3, SaaS, Salesforce.com, EBS, COBIT, Results Focused, Project Management, Technology Management, Infrastructure, ERP, SAP, Business Transformation, Cross-functional Team..., SDLC, CRM, Product Management, Strategy, Enterprise Software, Management, Leadership, IT Service Management, IT Management, Consulting, Oracle, Software Development, Business Intelligence, Business Process..., Project Planning, Resource Management, Executive Management, Product Development
Education
San Jose State University 1982 — 1986
BS, Business Administration
CustomSportsUniforms.com August 2011 - Present
Sound Transit January 2008 - June 2011
Avanade August 2007 - January 2008
Microsoft February 2007 - August 2007
Premera Blue Cross August 2006 - February 2007
Washington Mutual Bank March 2002 - May 2006
King County Department of Natural Resources January 1999 - March 2002
Boeing February 1991 - January 1999
Skills
Marketing, Event Management, Marketing Strategy, Golf, Coaching, Advertising, Sales, Time Management, Strategic Planning, Budgets, Business Planning, Business Strategy, Brand Development, Business Development, Management, Team Building
Education
Seattle University 1992 — 1997
B.A. Business Administration - Finance, Finance
Nordstrom August 2015 - Present
Premera Blue Cross September 2013 - August 2015
Garden City Group August 2012 - September 2013
Microsoft December 2007 - September 2011
Mitchell International September 2001 - November 2007
Commerce One February 2000 - July 2001
Mitchell International June 1996 - February 2000
Mitchell International April 1994 - June 1996
Mitchell International September 1992 - April 1994
Skills
Project Management, Software Development, Visual Studio, Web Services, JavaScript, Web Applications, Microsoft SQL Server, SQL, OOP, AJAX, Architecture, Databases, Photography, Photojournalism, MVC Architecture, jQuery, Java, .NET, Scrum, WCF, Web Development, ASP.NET, TFS, Agile Methodologies, Agile Project Management, User Experience, Integration, Software Design, T-SQL, Software Engineering, C#, XML, SharePoint, Database Design, ASP.NET MVC, SDLC, ADO.NET, SOA, LINQ, Software Project..., Enterprise Architecture, SSRS, Architectures, UML, Enterprise Software, IIS
Education
University of Washington 2010 — 2016
Bachelor of Arts (B.A.), Social Sciences
Hollis Area High School
San Diego Mesa College 1993 — 1996
Associate of Science (A.S.), Computer and Information Science
Premera Blue Cross June 2014 - Present
Private Client August 2009 - Present
Nordstrom October 2013 - June 2014
ADP August 2008 - May 2009
Celebrate! Catering October 2005 - January 2009
Skills
Microsoft Office, Patient Education, Office Administration, Quality Patient Care, Appointment Scheduling, Accounts Payable, Accounts Receivable, Collections, Health Insurance, Coordinating Events, Cpr Certified, Communication
Education
Pima Medical Institute-Seattle 2009 — 2012
Associate of Applied Science, Health/Health Care Administration/Management
AAMA 2011 — 2011
Certified, Medical/Clinical Assistant
Group Health August 2012 - Present
Group Health April 2010 - August 2012
Group Health August 2009 - June 2010
Regence BlueCross BlueShield of Oregon April 2001 - August 2009
Premera Blue Cross March 1998 - April 2001
Eastside Mental Health Ctr April 1989 - March 1998
Highline Evaluation and Treatment Facility April 1986 - June 1989
Skills
Strategic Planning, Managed Care, Program Management, Health Insurance, Healthcare Information..., Leadership, Healthcare Management, HIPAA, Process Improvement, Healthcare, Health Policy, Behavioral Health, Microsoft Excel, Medicare, Cross-functional Team..., Coaching, Medicaid, Hospitals, Clinical Research, Nonprofits, Social Services, Public Speaking, Healthcare Consulting, Mental Health, Therapists
Education
Seattle University 1990 — 1992
Master's Degree, Counseling Psychology, 3.98
University of Wisconsin-Madison 1975 — 1978
Bachelor's Degree, Psychology, 4.0
Premera Blue Cross June 2014 - Present
Premera Blue Cross April 2013 - June 2014
Magnotti Dinners July 2011 - April 2013
Design Laboratory Inc. 2011 - 2012
Jim & Michelle Hyde September 2010 - September 2011
Eurest June 2009 - February 2010
Sugar Shack Baking Co May 2007 - October 2007
Skills
Cooking, Italian, Food, Culinary Skills, Menu Development, Dinners, Recipes, Gourmet, Cuisine, Pastry, Baking, Food Service, Seafood, Sauces, Food Industry, Catering, Cakes, Food Safety, Italian cuisine, Ingredients, Chef, Customer Service
Education
Seattle Central College 2007 — 2009
AAS, Culinary
LifeWise Health Plan of Oregon September 2013 - Present
LifeWise Health Plan of Oregon April 2000 - Present
Premera Blue Cross 2000 - Present
LifeWise Health Plan of Oregon January 1994 - April 2000
Pacific Health and Life Insurance Company January 1991 - January 1993
Skills
Marketing, Health Insurance, Strategic Planning, Insurance, Internal Communications, Employee Benefits, Medicare, Corporate Communications, Strategic Communications, Healthcare
Education
Portland State University - School of Business 1976 — 1981
Bachelor's degree, International Marketing, Business Administration
Zenith American Solutions August 2011 - Present
T-Mobile August 2010 - June 2011
Premera Blue Cross December 1999 - July 2010
Nordstrom 1992 - 1999
Blue Cross of Washington and Alaska 1984 - 1992
Skills
Enterprise Architecture, SOA, Integration, Databases, Software Development, Data Warehousing, .NET, Business Analysis, C#, Middleware, SSRS, Websphere
Education
Seattle Pacific University 1967 — 1971
BA
University of Washington
MA
Wardley Real Estate August 2015 - Present
Catholic Charities of Southern Nevada April 2014 - April 2015
Associated Third Party Administrators (ATPA) January 2013 - March 2014
Self Employed June 2012 - December 2012
basys May 2011 - June 2012
Daniel Maier Consulting October 2010 - May 2011
American Benefit Plan Administrators, Inc. 1998 - August 2010
CENTRA Benefit Services 1989 - 1998
NCAS Northwest (Subsidiary of Blue Cross of Washington and Alaska) August 1987 - June 1989
Premera Blue Cross February 1977 - August 1987
Skills
Strategic Planning, Leadership, Budgets, Employee Benefits, Mergers & Acquisitions, Business Strategy, Project Management, Program Management, Management, Accounting, Business Planning, Healthcare, Integration, Process Improvement, Human Resources, Finance, Mergers, Managed Care, Business Process, Marketing, Health Insurance, Sales, Executive Management, Business Analysis, Managerial Finance, Project Planning, Coaching, Insurance, HIPAA, Employee Relations, Change Management, Account Management, Team Building, Due Diligence, Forecasting, Benefits Administration, Management Consulting, SDLC, Vendor Management, Negotiation, Internal Controls, Claim, Strategy
Education
Seattle University 1972 — 1977
Bachelor of Arts in Economics, Economics and Business
Seattle University 1972 — 1976
BA, Economics
Premera Blue Cross September 2012 - Present
Mística Wines April 2010 - December 2013
Edifecs January 2007 - January 2010
Weyerhaeuser Company June 1997 - January 2007
Skills
Analysis, Requirements Analysis, Product Management, Documentation, Software Project..., Account Management, Software Development, Software Sales, Marketing Strategy, Strategic Planning, Pricing Negotiation, Proposal Writing, Business Requirements, Client Services, Spanish, Customer Relations, Financial Management, Retail, Distribution, Logistics, Social Media, Travel, Wine, Healthcare, E-business, E-commerce, EDI, SAP, HIPAA, B2B, XML, Interfacing, Direct Sales, Argentina, Salesforce.com, Renewals, Quality Assurance, System Testing
Education
Seattle University 2000 — 2003
Masters
University of Washington 1994 — 1998
BA
Northwest Wine Academy
Premera Blue Cross January 2014 - Present
Premera Blue Cross (TEKsystems) August 2013 - January 2014
DST Output March 2012 - July 2013
Your Writing Dept 2008 - 2013
DST Output January 2008 - February 2012
InfoPros February 2007 - August 2008
Intel (Spherion) November 2005 - November 2006
Amdocs (DST Innovis) July 2004 - December 2005
eHealthInsurance December 2003 - February 2004
Northern Marianas Academy (Saipan) August 2002 - May 2003
Skills
BBQ Brisket, Technical Writing, Software Documentation, Manuals, Technical Documentation, Technical Communication, Proposal Writing, FrameMaker, Online Help, Editing, Project Management, Management, Proofreading, Content Management, Business Analysis, Agile Methodologies, SharePoint, Visio, SnagIt, Blogging, MS Project, Captivate, Adobe Acrobat, HTML, Publishing, Start-ups, Technical Training, Quality Assurance, Document Management, Web Content Management, Technical Editing, Web Content, Copy Editing
Education
Sam Houston State University
BA
Universidad Complutense de Madrid
San Jacinto College
Folsom Lake College
Pasadena High School
TurtleBug Designs, LLC September 2014 - Present
Snohomish School District 2001 - 2010
Premera Blue Cross 1999 - 2001
Education
Western Washington University 2002 — 2003
Human Resource in Leadership Program
Cheney High School 1976 — 1979
High School Diploma
Seattle Pacific University
Payroll Classes
University of Phoenix
Accounting and Business/Management
Independent October 2008 - Present
freelance January 2001 - Present
Sculptor May 1992 - Present
Premera Blue Cross October 2007 - October 2008
Hacker Group April 2007 - October 2007
Hungry Minds June 1999 - January 2001
Hippocrates Magazine June 1997 - June 1999
Skills
Editing, Publications, Publishing, Marketing, Art
Education
Seattle University 2009 — 2010
Graduate, Theology
University of California, Santa Barbara
Bachelor, English and Art Studio
University of Washington October 2013 - Present
Premera Blue Cross May 2013 - October 2013
CliniTech December 2009 - December 2012
Weyerhaeuser October 2004 - May 2009
Weyerhaeuser July 2001 - October 2004
Weyerhaeuser October 1987 - August 2001
Skills
Disaster Recovery, PMP, Business Process..., Process Improvement, PRIZM (from Quantivate), ITIL v3 Foundations..., Microsoft Office 2007, Project Delivery, Project Planning, Analysis, Vendor Management, SharePoint, PMO, Strategic Planning, Data Center, Visio, Enterprise Software, Information Technology, ITIL, Strategy, Cross-functional Team..., Software Documentation, Leadership, Management, Networking, Requirements Gathering, Business Continuity, MS Project, Project Management, Risk Management, Information Security, Training, SDLC, Budgets, Project Portfolio..., Integration, IT Strategy, Microsoft Project, Microsoft Office, Customer Relations
Education
University of Oregon - Charles H. Lundquist College of Business 1998 — 2000
MBA, Business Administration and Management, General
Rockhurst University
Bachelor of Science (BS), Mathematics
University of Oregon
Master of Science (MS), Computer and Information Sciences, General
Rooster Park Consulting October 2014 - February 2015
ICERTIS November 2013 - October 2014
ICERTIS May 2013 - November 2013
Rooster Park Consulting December 2011 - April 2013
TekSystems (at Microsoft) August 2011 - November 2011
Rooster Park Consulting (at Microsoft) March 2011 - August 2011
Analysts In Motion January 2011 - March 2011
Premera Blue Cross August 2010 - January 2011
Microsoft (w/ Idea Entity) March 2009 - June 2010
Sage Group Consulting January 2009 - March 2009
Skills
Software Development, ASP.NET, .NET, C#, Microsoft SQL Server, MVC, WCF Services, Web Services, RESTful WebServices, XML, JavaScript, SQL, SDLC, Distributed Processing, Multithreaded..., Agile Methodologies, Humility, MIG Welding, Arc Welding, Robotics, Robot Programming, Woodworking, Electrical Engineering, Electronics, Plumbing, Physical Security, Shooting Sports, Sea Kayaking, Scuba Diving, Hydraulic Systems, Pneumatics, Off-road, Databases, Distributed Systems, Web Development, TFS, Visual Studio, Web Applications, Cloud Computing, Software Project..., Integration
Education
Sacramento Sheriff's Academy 1993 — 1994
Law Enforcement
Sacramento City College 1992 — 1992
Software Development
Yuba College 1990 — 1992
Electronics Engineering
Yuba City High School 1984 — 1988
Diploma, General
Workplace Innovations LLC May 2009 - Present
Bellevue College August 2012 - Present
Medgar Evers College of The City University of New York 2013 - Present
Tacoma Pierce County Workforce Development Council 2005 - Present
PACCAR 2010 - 2012
Nordstrom 2009 - 2010
REI November 2005 - February 2009
Washington State Employment Security July 1998 - September 2005
NYLCare July 1994 - July 1998
Premera Blue Cross June 1988 - July 1994
Skills
Alternative Work..., Employment Practices, HR Compliance, Leadership Development, Organizational..., Training & Development, Executive Coaching, Employee Relations, Mediation, Career Counseling, Leadership Assessments, Strategic Planning, Team Development, DiSC, Leadership, Personnel Management, Change Management, Employee Training, Employee Handbooks, Social Media, Employment, Labor Relations, HR Policies, Human Resources, Employment Law, Applicant Tracking..., Performance Management, Coaching, Training, Succession Planning, Workshop Facilitation, Career Development, Program Management, Team Building, Management, Management Development, Talent Management, HR Consulting, Policy, Workforce Planning, Employee Benefits, Recruiting, New Hire Orientations, Talent Acquisition, Conflict Resolution, Instructional Design, Strategy, Consulting, Strategic Human..., Training Delivery
Education
University of Nebraska at Omaha 1976 — 1978
Education
San Jose State University 1973 — 1974
CA Standard Teacher Certification, Education
Santa Clara University 1970 — 1972
BA, History/Humanities
University of Michigan
Organization Development
Wimmer Solutions/Holland America October 2014 - December 2014
Freelance September 2011 - December 2014
ApleOne/Good to Go Call Center August 2014 - October 2014
Seattle Community College September 2010 - June 2014
NationStar/Champion Mortgage January 2013 - June 2013
Nintendo October 2012 - January 2013
Washington Democrats April 2012 - May 2012
Starbucks Coffee Company October 2006 - June 2009
Washington Mutual August 2006 - September 2006
Premera Blue Cross April 2006 - July 2006
Skills
CSS, HTML, Dreamweaver, Web Design, Web Development, CMS, User Interface Design, Photoshop, XHTML, Information Architecture, Adobe Creative Suite, Flash, User Experience, HTML 5, Front-end, SEO, HTML5, JavaScript, Illustrator, HTML + CSS, Web Standards, Interaction Design, Typography, Customer Service, Website Development, Google Webmaster Tools, Microsoft Office, WordPress, E-commerce, jQuery, PHP, Graphic Design
Education
Seattle Central Community College 2010 — 2012
AAS degree-in progress, Web Design
ITT Peterson
Certificate, Computer Programming
Yakima Valley Community College
General Studies
The Boeing Company Managing BrokerCentury 21 Real Estate Center1999 - Present
Castillo LLC 1997 - Present
Steven's Hospital 2000 - 2004
Premera Blue Cross 1997 - 2000
Airborne Freight, Corp 1992 - 1997
University Mechanical Contractors, Inc. 1988 - 1992
Skills
Contract Negotiation, Process Improvement, Investment Properties, Financial Analysis, First Time Home Buyers, Real Estate, Investments, Short Sales, Sales, Real Estate Development, PowerPoint, Relocation, Buyer Representation, Accounting, Selling, Team Building, Project Management, Sellers, Customer Service, Leadership, Credit, Finance, Marketing, Microsoft Word, Real Estate Transactions, Microsoft Office, Listings, Single Family Homes, Residential Homes, Construction, Budgets, Strategic Planning, Sales Management, Negotiation, Property Management, Management, Commercial Real Estate, Condos, Marketing Strategy, Outlook, New Business Development, Accounts Payable, Microsoft Excel, Property, Investors, Foreclosures, REO, Public Speaking, Analysis, Team Leadership
Education
Seattle University
SunTrust Bank September 2013 - March 2014
IBM - contractor September 2012 - August 2013
in the Sunshine State March 2012 - August 2012
IBM Global Services October 2011 - February 2012
PEMCO Insurance September 1991 - December 2010
Premera Blue Cross 1988 - 1990
Skills
CICS, VSAM, Intertest, IDCAMS, Panvalet, QSAM, Roscoe, CA-Librarian, SMP/E, TMON, CA1, JCL, SDSF, IBM Utilities, ISPF, Xpediter, CA-View, COBOL, PL/1, Data Warehousing, Operating Systems, Disaster Recovery, IBM Mainframe, Omegamon, Incident Management, SharePoint, SCCM, SPUFI, BAL, T-SQL, JES2, SDLC, HP Openview, Systems Analysis, Easytrieve, QMF, CA7, Database Design, Mainframe, TSO, MVS, Control-M, Fileaid, CLIST, Endeavor, RACF, Syncsort, IMS DB/DC, z/OS, OS/390
Education
Portland State University 1967 — 1971
BS, Bus Admin and Psychology
Premera Blue Cross April 2014 - Present
Skills
Microsoft Office, MS Project, SharePoint, Visio, Access, Project Management, Data Analysis, Onboarding, Human Resources, Event Planning
Education
Wheaton College 1996 — 2000
Bachelor of Arts, Psychology and Spanish
Lake Washington Institute of Technology
Certificate, Human Resources Management/Personnel Administration, General
Pontificia Universidad Católica del Perú
Magellan Health November 2014 - Present
Premera Blue Cross October 2012 - November 2014
APMP November 2012 - August 2014
Regence BlueCross BlueShield of Oregon December 2010 - September 2012
Regence BlueCross BlueShield of Oregon August 2007 - December 2010
Regence December 2006 - January 2008
Kaiser Permanente December 2005 - August 2007
Portland General Electric March 2005 - December 2006
Regence BlueCross BlueShield June 2001 - March 2005
Aenta February 1999 - December 2000
Skills
Proposal Writing, Project Management, Analysis, Training, Leadership, Data Analysis, Project Planning, Technical Writing, Health Insurance, Program Management, Healthcare, Team Building, Employee Benefits, Marketing, Insurance, Customer Service, Sales, Team Leadership
Education
Portland Community College 2004 — 2007
AA, Paralegal Studies
Leverage Information Systems September 2014 - Present
Nilfisk Advance July 2014 - July 2014
Premera Blue Cross December 2013 - March 2014
Zones July 2013 - August 2013
Vaupell July 2012 - February 2013
The Boeing Company May 2011 - August 2011
B/E Aerospace October 2009 - December 2009
Ultralife Corporation November 2007 - July 2008
Bridgeway Inc. September 2007 - October 2007
Applied Technical Services, Inc July 2007 - August 2007
Skills
Purchasing, MRP, Supplier Risk Management, Materials Management, Contract Negotiation, Relationship Management, Supply Chain Management, Strategic Sourcing, Global Sourcing, Team Building, Logistics, Program Management, Management, Cross-functional Team..., Manufacturing, Supply Chain, Project Planning, Procurement, ERP, Continuous Improvement, Training, Process Improvement, Quality Assurance, Lean Manufacturing, Product Development, Inventory Management, Operations Management
Education
Shoreline Community College 1969 — 1970
Forestry
Premera Blue Cross 2001 - Present
REI 1998 - 2000
Starbucks Coffee Company 1994 - 1998
Nordstrom 1982 - 1992
Skills
Strategic Planning, Budgeting, Customer Service, Construction, Facilities Management, Risk Management, Budgets, Project Management, Real Estate, Leadership, Team Building, Management, Vendor Management, Strategy, Project Planning, Procurement, Program Management, Training, Process Improvement
Education
Portland Community College 1983 — 1985
Cetificate in HVAC and Refrigeration
Anthem, Inc. May 2012 - Present
Independent June 2014 - September 2014
Amerigroup Washington, Inc. May 2012 - May 2014
CIGNA Healthcare April 2010 - May 2012
Premera Blue Cross 2006 - April 2010
Regence Blue Shield December 2002 - February 2006
Aetna Health Plans September 1999 - December 2002
SOS International October 1997 - June 1999
QualMed Washington Health Plan - Bellevue WA February 1994 - February 1997
Providence Health Plans in Washington 1990 - 1993
Skills
Managed Care, Provider Relations, Medicare, Medicaid, Healthcare, Health Insurance, Utilization Management, PPO, Health Policy, Healthcare Industry, Network Development, Physicians, Leadership, Hospitals, HMO, Customer Service, Insurance, Contract Negotiation, Program Management, HIPAA, Strategic Planning, Cross-functional Team..., Management, Government Healthcare, TRICARE, Veterans Healthcare, Accountablle Care..., Patient Centered..., Evidence Based Design
Education
Seattle University
Bachelor of Science (BSc)
Seattle University
Run Studios July 2012 - Present
Atlas Accelerator September 2011 - July 2012
Eye Associates Northwest November 2010 - August 2011
Jackson Hewitt Tax Services September 2008 - April 2009
MulvannyG2 Architecture June 2007 - August 2008
Premera Blue Cross May 2006 - June 2007
SmartTalent April 2004 - May 2006
Education
City University 2011 — 2011
Business Administration, Human Resources Management
Renton Technical College 2009 — 2011
AS, Computer Science, 3.7
McKesson Health Solutions April 2015 - Present
UnitedHealth Group September 2013 - April 2015
Experian March 2013 - August 2013
Premera Blue Cross 2007 - 2009
Borders November 2006 - February 2008
Skills
Customer Service, Software Documentation, Sales, Insurance, Research, Data Entry, Telephone Skills, Outlook, Health Insurance, Claim, Employee Benefits, Call Centers, Customer Satisfaction, Filing, Microsoft Word, Invoicing, Customer Experience, Team Building, Leadership, Access, Teamwork
Education
Pioneer Pacific College 2009 — 2010
Paralegal
Mead High School 2003 — 2007
High School Diploma, High School/Secondary Diploma Programs
Sun Life Financial November 2006 - Present
Sun Life Financial January 2006 - November 2011
LifeWise Assurance Company February 2003 - November 2006
Premera Blue Cross February 2003 - October 2006
Portland State University, Concordia University January 1995 - January 2004
WebBenefits.Net January 2001 - January 2003
FutureWorks Consulting 2001 - 2003
Standard Insurance Company February 1980 - October 2000
Skills
Employee Benefits, Insurance, Brokers, Disability Insurance, Sales, Underwriting, Recruiting, Leadership, Dentistry, Health Insurance, Management, Account Management, Healthcare, Business Strategy, Workers Compensation, Health Savings Accounts, Sales Management, Life Insurance, Selling, Benefits Administration, Term Life Insurance, Fixed Annuities, Long-term Care, Retirement, Critical Illness, Group Insurance, 401k
Education
Regent University 2001 — 2004
Certificate of Advanced Graduate Study, Doctoral Studies in Organizational Leadership and Ethics
The American College
Master of Arts, Management
St. Mary's College
Bachelors of Arts, Management
Wharton School
Premera Blue Cross August 2015 - Present
Premera Blue Cross February 2014 - Present
Manning Family Wellness, LLC January 2003 - Present
Amazon.com June 1999 - March 2012
Arthur Andersen, LLP September 1997 - May 1999
Skills
Talent Management, Human Resources, HRIS, Team Building, Training, Management, PeopleSoft, Leadership, Program Management, Process Improvement, Project Management, E-commerce, Cross-functional Team..., Analytics, Customer Service, Databases, Product Development, Agile Methodologies, SaaS, Coaching, Vendor Management, Sales, Budgets, Start-ups, Employee Relations, Team Management, Product Management, Leadership Development, Team Leadership, Business Analysis, Microsoft Excel, Operations Management, Change Management, Strategic Planning, Performance Management, Business Development, Strategy, Analysis, CRM, Entrepreneurship, HRIT, Small Business, Software Development
Education
Seattle Pacific University 1993 — 1997
BS
Kennewick High School 1989 — 1993
High School Diploma
Premera Blue Cross June 2013 - Present
Group Health Cooperative April 2009 - June 2013
J & S Law Group July 2006 - September 2009
Harborview Medical Center July 2002 - July 2006
United States District Court for Western District of Washington January 2005 - June 2005
drugstore.com August 1999 - July 2002
Virginia Mason Medical Center May 1998 - August 1999
Overlake Hospital October 1995 - April 1998
Virginia Mason Medical Center February 1993 - April 1995
Skills
Managed Care, Medicare, Health Policy, Pharmacy Benefit..., Utilization Management, Medicare Part D, Health Insurance, Clinical Pharmacy, Pharmacy, Disease Management, Pharmacists, Medicaid, Patient Safety, Healthcare Industry, Hospitals, Quality Improvement, Healthcare Consulting, Medication Therapy..., Process Improvement, Leadership, Data Analysis, ICU, Patient Education, Provider Relations
Education
Seattle University School of Law 2002 — 2005
Doctor of Law (J.D.)
University of Wisconsin-Madison 1987 — 1992
Bachelor of Science (BS), Pharmacy
Premera Blue Cross April 2012 - Present
Motricity May 2008 - January 2012
Infospace June 2007 - May 2008
T-Mobile November 2005 - June 2007
Skills
Product Development, Software Project..., Mobile Devices, Project Management, Mobile Internet, MS Project, Project Planning, Troubleshooting, Mobile, Customer Service, Groups, Microsoft programs, Status Reporting, Risk Management, Budget Forecasts, Client Issue Resolution, Project Portfolio..., Agile & Waterfall..., Lean Six Sigma, Microsoft Project, Scrum
Education
Seattle Pacific University 2003 — 2005
BA, Communication
Amazon August 2014 - Present
DLJ & Co October 2012 - Present
Premera Blue Cross September 2013 - July 2014
Solavei October 2012 - March 2013
Yell June 2012 - September 2012
Boeing February 2012 - April 2012
Nordstrom August 2011 - February 2012
Microsoft April 2006 - March 2011
Resolute Corporation 2005 - 2006
Skills
Recruiting, Strategic Sourcing, Global Sourcing, Technical Recruiting, Recruitment Training, Strategic Planning, Succession Planning, Change Management, Career Counseling, Career Development, Career Development..., Executive Coaching, Business Coaching, Vendor Management, Management, Team Leadership, Leadership Development, Contract Negotiation, Business Strategy, Business Development, Project Management, Program Management, Full-life Cycle..., Talent Management, Talent Acquisition, Candidate Generation, Passive Candidate..., Candidate Retention, Diversity Training, Diversity & Inclusion, Diversity Champion, Supplier Diversity, Culture Change, Behavioral Health, Interviews, Benefits Negotiation, Hiring, Sourcing, Screening Resumes, Human Resources, Personnel Management, Consulting, Temporary Placement, Leadership, Applicant Tracking..., Team Management, Contract Recruitment, Executive Search, College Recruiting, Training
Education
Career Coach Institute
Certified Career & Life Coach
Seattle University
ECE
Quintiles February 2015 - Present
Accredo - An Express Scripts Company March 2011 - Present
Premera Blue Cross October 2011 - February 2015
Fibromyalgia and Fatigue Center March 2010 - October 2011
Skills
Prior Authorization, Milliman Care Guidelines, Disease Management, Registered Health Coach..., AAPC certification, Motivational..., Consulting, Pharmaceutical Industry, Pharmaceutical Sales, Home Infusion, Infusion Pumps, Management, Nursing, Nursing Education, Nursing Care, Emergency Nursing, Nursing Process, Nursing Documentation, Nursing Management, Registered Nurses, Diabetes Management, Cardiovascular Disease, Cardiovascular Medicine, Anticoagulation, SGLT2, Pulmonary Diseases
Education
Western Governors University 2011 — 2014
Master's degree, Nursing-Leadership and Management, 3.8
Western Governors University 2011 — 2013
Bachelor's degree, Registered Nursing/Registered Nurse
Salish Kootenai College 2003 — 2006
Associate's degree, Registered Nursing/Registered Nurse, 3.8
Premera Blue Cross September 2014 - Present
Premera Blue Cross August 2010 - Present
Premera Blue Cross August 2009 - August 2010
HipCricket January 2008 - November 2008
Delta Dental/Washington Dental Service February 2006 - January 2008
Hasbro/Wizards of the Coast June 2000 - December 2004
Accenture February 1998 - March 2000
Skills
Product Development, Cross-functional Team..., Budgeting, Product Strategy, Business Strategy, Product Management, Team Leadership, Program Management, Product Marketing, Strategic Planning, Marketing Communications, Excel, Process Improvement, Team Building, Microsoft Office, User Experience, Problem Solving, Analysis, Integrated Marketing, Budgets, Management, Project Management, Leadership, SDLC, CRM, Strategy, Microsoft Excel, PMO, Project Planning, Integration, Recruiting, Training, Quality Assurance
Education
Seattle University 1900 — 1900
Bachelor of Arts, Economics/Humanities
UnitedHealth Group April 2014 - Present
Noridian Mutual Insurance d.b.a. Blue Cross Blue Shield of ND May 2013 - April 2014
Premera Blue Cross 2009 - 2013
Accenture (Formerly Andersen Consulting) 2000 - 2009
Boeing 1996 - 2000
Skills
Business Strategy, Health Insurance, Strategic Planning, Large Scale Deployments, Healthcare Consulting, Payer Systems, Lean Healthcare, Healthcare, Strategy, Management Consulting, Leadership, Program Management, Process Improvement, Analysis, Business Intelligence, Integration, Business Analysis, Management, Business Process..., Executive Management, Business Process
Education
Seattle University
MBA
Purdue University
Bachelor of Science
Puppet Labs, Inc. March 2014 - Present
Corverity May 2013 - February 2014
Cisco Systems November 2010 - April 2012
Edifecs October 2008 - August 2010
Premera Blue Cross December 2005 - December 2007
E2open April 2001 - August 2004
Jamcracker December 1999 - April 2001
New Era of Networks December 1998 - December 1999
US Army July 1995 - July 1998
Skills
Cloud Computing, Solution Architecture, Agile Methodologies, SaaS, ITIL, Scrum, Program Management, SDLC, Security, Outsourcing, Application..., Software Development, Enterprise Software, Strategy, UML, Business Intelligence, Agile Project Management, Data Center, IT Service Management, Agile Scrum Development, ITIL v3, Integration, Virtualization, Disaster Recovery
Education
Princeton University 1990 — 1995
BSE
Gonzaga Preparatory 1986 — 1990
Honors
Premera Blue Cross September 2011 - Present
Premera Blue Cross March 2010 - September 2011
Premera Blue Cross October 2008 - March 2010
Skills
Call Centers, Customer Service, Analysis, Insurance, Health Insurance, SharePoint, Employee Benefits, Process Improvement, Leadership, HIPAA, Outlook, Healthcare, Team Building, Creative Writing, Blogging, Information Technology, Cross-functional Team..., Interviews
Education
Western Washington University 2006 — 2009
Bachelor's degree, Communication Major, English Minor
Shoreline Community College 2004 — 2006
Associate's degree, General Studies
Premera Blue Cross 2001 - Present
Skills
Process Improvement, Customer Service, Insurance, SharePoint, Health Insurance, Visio, Management, Leadership, Employee Benefits
Education
San Diego State University-California State University 1976 — 1981
Bachelor's Degree, Graphic Communications
Premera Blue Cross December 2012 - Present
Premera Blue Cross June 2008 - December 2012
Premera Blue Cross September 2006 - July 2008
Argent Mortgage May 2005 - July 2006
PacifiCare July 2003 - May 2005
Heritage Design Group 2001 - 2003
Orange County Weekly June 2000 - September 2000
Skills
Marketing Communications, Marketing, Email Marketing, Insurance, Direct Marketing, Content Strategy, Corporate Communications, Change Management, Digital Marketing, Content Management, Internal Communications, Web Analytics, Corporate Branding, Customer Experience, Customer Insight, Human Resources, Leadership
Education
University of Southern California 2005 — 2006
Communications Management
San Francisco State University 1996 — 2001
Bachelor's degree, Journalism, Graphic Design
Boeing 2014 - Present
Univar November 2013 - May 2014
Premera Blue Cross April 2010 - September 2012
Premera Blue Cross May 2009 - April 2010
Microsoft October 2007 - April 2008
Microsoft June 2006 - June 2007
PEMCO May 2004 - February 2006
Holland America Line April 2004 - May 2004
Good Samaritan Hospital January 2004 - February 2004
TUSD - Tucson Unified School District March 2001 - October 2003
Skills
System Administration, Systems Analysis, Windows Server, VMware Infrastructure, VMware ESX, vSphere, Microsoft Cluster, Microsoft SQL Server, HP Blade C-7000..., HP Server Hardware, HP Proliant, HP SIM, NetApp, Altiris Deployment..., Disaster Recovery, Diskeeper, SharePoint, Powershell, VBScript, Active Directory, SAN, Citrix, Microsoft Exchange, Databases, Storage Area Networks
Education
Pima Community College 2000 — 2001
A.A.S, Systems Networking
Pima Community College 2000 — 2001
A.A.S, Micro-Computer Technology
Bricks 4 Kidz September 2011 - Present
Nordstrom November 2012 - December 2012
Premera Blue Cross March 2001 - February 2002
University of Washington September 1993 - November 2000
Seattle Medical Associates September 1990 - June 1994
Skills
Laboratory, Teaching, Research, Microsoft Office, Pathology, Public Speaking, PowerPoint, Training, Event Planning, Strategic Planning, Nonprofits, Team Building, Leadership Development, Marketing
Education
Seattle University 1990 — 1995
Bachelor of Science (BS), Biology, General
Premera Blue Cross April 2014 - Present
Colorado State University January 2012 - April 2014
Fossil Ridge High School August 2010 - January 2012
Poudre School District October 2007 - May 2010
Focus Staffing, Inc. November 2002 - May 2010
FOCUS Staffing, Inc November 2002 - May 2010
ATI Claim ServicesDivision March 2000 - October 2002
Pro Staff November 1998 - March 2000
Insurance Overload Systems February 1994 - November 1998
CNA Insurance March 1990 - April 1992
Skills
PowerPoint, Excel, Quickbooks, Word, Payroll, Customer Service, Resume Writing, Microsoft Office, Public Speaking, QuickBooks, Coaching, Recruiting, Microsoft Word, Employee Relations, Human Resources, Talent Management, Training, Microsoft Excel, Management, Applicant Tracking..., Strategic Planning, Insurance, Interviews, Leadership Development, Team Building, Temporary Placement, Organizational..., Leadership, Sales, Hiring, Account Management, Policy, Staffing Services, Employee Training, Technical Recruiting, Temporary Staffing, Talent Acquisition, Negotiation, Employee Benefits, Onboarding, Marketing, Performance Management, Administration, Benefits Administration, Time Management, Career Counseling, College Recruiting, Organizational..., Staff Development, Sourcing
Education
San Diego State University-California State University 1984 — 1987
BS, Public Administration/Spanish
Saddleback College 1982 — 1984
AA, Business Administration
FTI Consulting March 2012 - March 2013
Premera Blue Cross February 2007 - March 2012
Nine Lives September 2006 - January 2007
Microsoft June 2004 - September 2006
Microsoft April 2003 - June 2004
Microsoft January 2002 - April 2003
Microsoft July 1999 - January 2002
Microsoft September 1998 - July 1999
Digital Equipment Corporation February 1998 - May 1998
Airborne Express June 1995 - May 1997
Skills
Competitive Intelligence, Competitive Analysis, SharePoint, Strategic Planning, Marketing Research, Content Management, Analytics, Market Research, Knowledge Management, Product Management, Research, Marketing Communications, Content Strategy, Project Management, Digital Marketing, Analysis, Program Management, Strategy, Customer Insight, Business Intelligence, Business Development, Budgets, Leadership, Management, Integrated Marketing, Marketing, Entrepreneurship, Enterprise Software, Social Media, Segmentation, Corporate Communications, Writing, Business Planning, Blogging, Data Analysis, Internal Communications, Consulting, Team Management, Market Analysis, Product Marketing
Education
Simmons College 1997 — 1998
MS, Library and Information Science
Seattle University 1989 — 1993
BA, Journalism & English, emphasis on Public Relations
CitiBrokers September 2014 - Present
Premera Blue Cross June 2008 - September 2014
Skills
Customer Service
Education
Pierce College at Puyallup 2006 — 2007
Associate of Arts (AA), Business and Medical Office Management
Rockwell Institute
Certificate, Real Estate
Concur, now part of SAP 2014 - Present
Premera Blue Cross 2011 - 2014
LG Consulting 2010 - 2011
Insight Global 2009 - 2010
BluWater Consulting 2008 - 2009
WaMu 2003 - 2008
iGate Mastech 1999 - 2003
Infosys Technologies 1994 - 1999
Skills
SDLC, Vendor Management, Release Management, Integration, Change Management, Risk Management, SaaS, E-commerce, Project Management, Program Management, Agile Methodologies, Disaster Recovery, Web Services, Cross-functional Team..., Databases, Project Planning, Strategy, Business Intelligence, Outsourcing, Management, Scrum, Process Improvement, Team Management, PMP, ITIL, Quality Assurance, IT Strategy, Enterprise Software, CRM, Leadership, Enterprise Architecture
Education
PSG College of Technology
MS, Industrial Engineering
R. V. College of Engineering, Bangalore
BS, Industrial & Production Engineering
St. George's Grammar School, Hyderabad
Premera Blue Cross April 2007 - July 2007
providence hospital June 2005 - April 2007
The Everett Clinic October 1996 - June 2004
Education
Seton Hall University 1979 — 1981
360networks Corporation April 2005 - Present
Career Choices, Inc January 2001 - December 2004
Premera Blue Cross 1998 - 2000
Era Living January 1989 - October 1998
Skills
Strategy, Mergers & Acquisitions, Value Creation, Turnaround Management, Executive Leadership, Consolidation,..., Organization Building, Divestiture Planning &..., Strategic Planning &..., Post-Acquisition..., Accounting & Finance, Planning Budgeting &..., Financial Reporting, Compliance & Risk..., P&L Management, Team Building &..., Process Engineering &..., Internal/External Audit..., Program Management, IT Project & Program...
Education
Seattle University
MBA, Finance
Seattle University
Certificate, Accounting
University of Washington
BA, Economics
Qualis Health May 2015 - Present
Senior Services of Snohomish County August 2013 - July 2015
Vivacity January 2009 - March 2013
Premera Blue Cross April 2006 - January 2009
Group Health Cooperative 1987 - 2005
Skills
Health Promotion, Wellness, Wellness Coaching, Public Health, Disease Management, Healthcare, Health Policy, Fitness, Employee Wellness, Treatment, Nutrition, Program Development, Health Education, Healthcare Management, Yoga
Education
University of Washington 2013 — 2014
Certificate Program, Gerontology
Seattle Pacific University 1980 — 1984
Bachelor of Arts, Education
Good Samaritan Hospital March 2004 - Present
Steven Hospital February 2006 - March 2008
Premera Blue Cross April 2000 - August 2001
Providence Medical Group March 1997 - December 1999
Diversified Pharmaceutical Services March 1994 - March 1997
University of Chicago Medicine July 1991 - March 1994
MultiCare Health System September 1985 - June 1989
Swedish Medical Center October 1981 - August 1985
Skills
Pharmacists, Medication Therapy..., Pharmacy Automation, Pharmacy, Patient Safety, Clinical Pharmacy, Inpatient, Hospitals, Hospital Pharmacy, Patient Counseling, Critical Care, Emergency Department..., Pharmacy Practice, Pharmacy Benefit...
Education
University of Kansas 1989 — 1992
Master's degree, Pharmacy
University of Washington 1982 — 1985
Bachelor of Science (B.S.), Pharmacy
Point Loma Nazarene University 1977 — 1981
Bachelor of Arts (B.A.), Chemistry
Farallon Capital Management July 2007 - June 2015
Premera Blue Cross November 2004 - July 2007
Paymap Inc 2002 - 2004
Galob Toys January 1995 - February 2000
Education
San Diego State Univ
Premera Blue Cross January 2013 - Present
Premera Blue Cross October 2010 - December 2012
Premera Blue Cross August 2004 - September 2010
Italian Ministry of Health July 2000 - February 2004
Skills
Data Analysis, Statistics, R, Predictive Modeling, Machine Learning, Data Mining, Python, Predictive Analytics, Data Modeling, SAS programming, Statistical Modeling, Business Intelligence, SQL, Data Management, Microsoft Office, Data Visualization, Tableau, SAS E-Miner, Microsoft Excel, Hadoop, Apache Pig, Hive, Dashboarding, Optimization Models, Simulation Modeling, Analytics, SAS, Big Data, Analysis, Databases, Spark, Git, A/B Testing, Monte Carlo Simulation, SAS Programming
Education
Università degli Studi di Roma 'La Sapienza' 1994 — 1999
Master of Science (MS), Statistics, Summa Cum Laude
Università di Bologna 2003 — 2004
Master of Science (M.S.), Biostatistics, 100/100
Everett Bone & Joint, Proliance Surgeons June 2012 - Present
Premera Blue Cross April 2008 - June 2012
Premera Blue Cross May 2001 - March 2008
Skills
Project Management, Business Process..., Strategic Planning, Process Improvement, SDLC, Healthcare Management, Program Management, Managed Care, Business Analysis, Vendor Management, Team Building, Healthcare, Access
Education
Vanderbilt University - Owen Graduate School of Management 1990 — 1992
Master of Business Administration (MBA), Operations Management and Supervision
Rutgers University 1987 — 1990
Bachelor of Arts (BA), Economics
Rational Interaction August 2015 - Present
Aditi Technologies October 2014 - Present
Premera Blue Cross August 2014 - October 2014
110 Consulting August 2013 - March 2014
Getty Images June 2013 - July 2013
ABC/Disney January 2013 - March 2013
drugstore.com July 2012 - December 2012
Microsoft April 2012 - July 2012
Microsoft March 2011 - March 2012
Microsoft September 2010 - March 2011
Education
Seattle University 1998 — 2002
Masters of Economics, Economics
University of Oregon 1992 — 1996
B.A. in Economics, Economics
Hewlett-Packard Enterprise Services 2008 - Present
Hewlett-Packard 2007 - Present
HP - Business Continuity & Recovery Services Department in the BCRS/TMS Organization January 2010 - February 2012
Premera Blue Cross 2000 - 2006
University of Washington 1995 - 2000
Boeing 1989 - 1995
Federal Home Loan Bank of Seattle 1983 - 1989
Skills
Disaster Recovery, Incident Management, Business Continuity, ITIL, Data Center, Business Continuity..., IT Service Management, Vendor Management, Information Security, Solution Architecture, Information Security..., Program Management, SDLC, IT Management, Business Analysis
Education
Seattle Pacific University
LyfeSystems/LyfeBank January 2014 - Present
Express Employment Professionals April 2013 - January 2014
Express Employment Professionals July 2012 - April 2013
Express Employment July 2010 - December 2010
Premera Blue Cross January 2004 - April 2009
U.S. Environmental Protection Agency September 1996 - December 2000
Skills
Recruiting, Human Resources, Time Management, Online Research, Technical Writing, Editing, Library, Software Documentation, Microsoft Office, Databases, Proofreading, Data Entry
Education
San Jose State University 2010 — 2011
Graduate-level Coursework, Information Science
University of Nevada-Las Vegas 1982 — 1986
B.A., English
Microsoft December 2011 - Present
Microsoft February 2007 - December 2011
Premera Blue Cross February 2006 - February 2007
Pfizer Animal Health, China June 2000 - August 2004
Ernst & Young 1996 - 2000
Skills
Accounting, Financial Reporting, US GAAP, Corporate Finance, Auditing, Finance, Sarbanes-Oxley Act, Budgets, Process Improvement
Education
Shanghai Jiao Tong University 1992 — 1996
Dual Bachelor Degrees, Industrial Foreign Trade & Electrical Automation Engineering
Microsoft March 2014 - Present
Premera Blue Cross June 2013 - February 2014
Kaseya November 2012 - May 2013
Microsoft August 2012 - November 2012
Washington Utilities and Transportation Commission April 2010 - July 2012
Washington State Department of Ecology July 2008 - March 2010
Microsoft August 2007 - July 2008
GryphTech Inc January 2007 - May 2007
Fast Enterprises LLC June 2006 - November 2006
Comspec Communications, Inc March 2005 - May 2006
Skills
ASP.NET, C#, SQL, CSS, Agile Methodologies, Microsoft SQL Server, SharePoint, Testing, SSRS, .NET, Integration, Scrum, Web Applications, WCF, ASP, Visual Studio, OOP, Java, Databases, Software Development, HTML, Web Services, JavaScript, Visual Basic, TFS, VB.NET, Test Automation, Subversion
Education
Colorado Technical University (Online) 2010 — 2011
Master of Science; M.Sc, Computer Science
Queens University 2000 — 2004
Bachelor of Science; B.Sc, Electrical Engineering
Oak Bay High School 1997 — 2000
High School
360NETWORKS CORP April 2005 - Present
CAREER CHOICES INC. 2001 - 2004
Premera Blue Cross 1998 - 2000
ERA CARE INC. (Presently ERA LIVING) 1989 - 1998
Skills
Mergers & Acquisitions, Executive Leadership, Strategic Planning &..., Value Creation, Consolidation,..., Turnaround Management, Divestiture Planning &..., Post-Acquisition..., Organization Building, Team Building &..., Process Engineering &..., Program Management, Accounting & Finance, P&L Management, Financial Reporting, Budgeting & Forecasting, Internal/External Audit..., Compliance & Risk..., IT Project Management, Financial Analysis, Executive Management, Leadership, Process Improvement, Strategic Planning, Turn Around Management, Forecasting, Financial Modeling
Education
Seattle University
Master of Business Administration (MBA), Accounting and Finance
University of Washington
Bachelor of Arts (BA), Economics
Premera Blue Cross December 2013 - Present
Precision Castparts January 2013 - Present
Precision Castparts August 2011 - Present
Precision Castparts (Primus International) August 2010 - August 2011
Cardiac Science June 2009 - August 2010
SeaBright Insurance Company April 2008 - June 2009
SeaBright Insurance Company August 2005 - April 2008
Skills
Forecasting, Insurance, Sarbanes-Oxley Act, Process Improvement, Financial Analysis, Risk Management, Financial Reporting, Budgets, Analysis, Strategic Financial..., Internal Controls, Finance, Project Planning, Management, Financial Modeling, Accounting, Financial Planning
Education
Seattle University 2007 — 2010
MBA, Business Administration
University of Washington 2003 — 2005
Bachelors of Business Administration, Finance, Management
Premera Blue Cross October 2013 - Present
Premera Blue Cross June 2012 - October 2013
Premera Blue Cross January 2011 - August 2012
Premera Blue Cross October 2011 - June 2012
Personnel Management Systems, Inc. January 2007 - December 2010
Lake Washington School District August 2001 - January 2007
Skills
Employee Benefits, Leadership, Program Management, Human Resources, SharePoint, Management, Process Improvement, Vendor Management, Benefits Administration, Organizational..., Team Building, Onboarding, Strategy, Project Management, Cross-functional Team...
Education
City University 2004 — 2006
Master's degree, Education
Seattle Pacific University 1996 — 2001
Bachelor's degree, Family and Consumer Sciences/Human Sciences
PM Training
Premera Blue Cross October 2009 - Present
Convergys 2006 - May 2009
Convergys 2003 - 2006
Convergys 2001 - 2003
Purdue University 1999 - 2000
Skills
Test Planning, Quality Center, User Acceptance Testing, System Testing, SDLC, Test Automation, QTP, Visual Studio, VB.NET, C#, Java, SQL, Web Services, SOA, Agile Testing, TFS, Business Analysis, Defect Tracking, Integration Testing, Manual Testing, Microsoft SQL Server, Oracle, PL/SQL, Regression Testing, Scrum, Software Quality..., Test Cases, Unix, Software Development, Integration, Software Documentation, Waterfall, Visual Basic, Unix Shell Scripting, Requirements Gathering
Education
Purdue University 1998 — 2000
BS, Computer Science
Premera Blue Cross August 2015 - Present
Kibble & Prentice June 2013 - August 2015
Premera Blue Cross October 2010 - May 2013
Premera Blue Cross November 2006 - October 2010
Skills
Claim, Insurance, Underwriting, Employee Benefits, Disability Insurance, Medicare, Microsoft Office, Managed Care, Process Improvement, Microsoft Word, Medical Terminology, Healthcare, Risk Management, Health Insurance, Health Care Reform, Life & Disability, Medical Underwriting, Data Analysis, Leadership, Financial Risk, Health Savings Accounts, Brokers, Life Insurance
Education
Portland State University - School of Business 2002 — 2006
Bachelor of Science (B.S.), Finance
Premera Blue Cross March 2014 - Present
Premera Blue Cross September 2012 - February 2014
zulily April 2012 - August 2012
Symetra June 2011 - April 2012
Symetra August 2008 - May 2011
University of Washington June 2007 - July 2008
National City Mortgage August 2005 - June 2007
Skills
Onboarding, Employee Relations, Recruiting, Applicant Tracking..., Human Resources, Talent Acquisition, Employee Engagement, Talent Management, Organizational..., Performance Management
Education
Seattle Pacific University 2007 — 2009
M.A., Industrial/Organizational Psychology
University of Washington 2006 — 2007
Certificate, HR Management
Western Washington University 2001 — 2005
B.A., Psychology
Delta Dental of Washington May 2013 - Present
Parker, Smith & Feek 1997 - April 2013
NYLCare January 1995 - August 1997
Premera Blue Cross June 1979 - December 1994
Skills
Health Insurance, Employee Benefits, Brokers, Health Savings Accounts, Disability Insurance, Dentistry, Insurance, Life Insurance, Long-term Care, Healthcare Industry, Critical Illness, Managed Care, Commercial Insurance, Sales, Claim, Workers Compensation, Liability, Underwriting, Benefits Administration, Dental Insurance, COBRA, Property & Casualty..., Health Care Reform, Client Education, Client Relations Skills, Manage Client...
Education
Seattle Pacific University - School of Business and Economics 1973 — 1977
BA, Business Administration
Premera Blue Cross September 2010 - Present
Premera Blue Cross March 2009 - September 2010
Premera Blue Cross April 2005 - March 2009
Premera Blue Cross January 2001 - April 2005
ING (Northern Life Ins Co.) January 1999 - August 2000
ING (Northern Life Ins Co.) January 1998 - January 1999
ING (Northern Life Ins Co.) January 1995 - December 1997
Wander & Co. October 1987 - August 1992
Skills
Business Process..., Organizational..., Project Management, Operational Issues, Health Insurance, Leadership, Training, Quality Control, Auditing, Business Requirements, Vendor Management, SDLC, PMO, Insurance, Requirements Gathering, Lean Operations, Problem Solving, Business Strategy, Budget, Coaching, Business Transformation, Process Improvement, Budgets, Project Planning, Business Analysis, Team Leadership, Healthcare, Team Building, Call Centers, SharePoint, Performance Management, Management, Analysis
Education
University of Phoenix
Bachelor's Degree, Project Management, 3.78
Lean Leader Training
Certified Lean Leader
Queensborough Community College 1987 — 1989
Business Administration
The Hacker Group July 2013 - May 2014
Premera Blue Cross April 2010 - July 2013
Washington Mutual Bank May 2006 - January 2009
Washington Mutual June 2001 - May 2006
eCharge Corporation June 1999 - February 2001
Moss Adams LLP March 1994 - June 1999
Boeing Commercial Airplanes June 1989 - April 1994
Skills
Financial Modeling, Financial Analysis, Process Improvement, Budgets, Finance, Portfolio Management, Accounting, Valuation, Cash Management, Hyperion Enterprise, Strategic Planning, Treasury Management, Sarbanes-Oxley Act, Financial Reporting, Financial Services, Variance Analysis, Business Analysis, Business Process..., Capital Budgeting, Corporate Finance, Managerial Finance, Mergers
Education
Seattle University
Bachelor of Arts - Business Admin, Masters in Business Administration, Corp Finance & Portfolio Mgmt
Seattle University
MBA, Corp Finance & Portfolio Mgmt
Accenture October 2013 - Present
Premera Blue Cross September 2012 - October 2013
TechCity Bowl August 2008 - January 2013
Skills
Analysis, Insurance, Claim, Customer Service, Data Entry, Microsoft Excel, Leadership, Microsoft Office, Microsoft Word, PowerPoint, Process Improvement, Outlook, Time Management, Data Analysis, Team Leadership, Business Analysis, Project Management, Program Management, Management, SDLC
Education
Seattle University 2008 — 2012
Bachelor of Science (BS), General Science (Biology/Chemistry Specialization)
Seattle University 2008 — 2012
Bachelor of Science (B.S.), Biology/Biological Sciences, General
D.A. Davidson & Co. December 2010 - Present
Premera Blue Cross June 2008 - October 2009
Enterprise Rent-A-Car 2005 - 2008
Skills
Human Resources, Customer Service, Recruiting, Microsoft Excel, Employee Relations, Team Building, Training
Education
Seattle University 2001 — 2004
General Science - Pre Med, Science
Premera Blue Cross October 2014 - Present
Microsoft 2013 - April 2014
Microsoft April 2012 - 2013
Microsoft – Server & Tools - CSD, BPD, STB Marketing Group January 2008 - January 2012
T-Mobile January 2006 - January 2007
Johnson Controls, Inc January 2005 - January 2006
Johnson Controls 1999 - 2005
Washington Coalition of Citizens January 1986 - January 1998
Skills
Change Management, Strategy, Management, Enterprise Software, Leadership, Project Management, CRM, Program Management, Program Development, Business Process..., Process Management, Stakeholder Management, Strategic Planning, Public Policy, Customer Oriented, Program Facilitation, Brainstorm Facilitation, Project Planning, Operations Management, Certified Scrum Master..., Qualified Mediator, Start-ups, Training, Software Documentation, Six Sigma, Microsoft Office, MS Excel Pivot Tables, Access, SQL, PowerPoint, SharePoint, Outlook, Windows 8, Advocacy, Entrepreneurship, Development experience, Flexibility, Self Management, Highly motivated..., Lean Operations, Business Planning, Integration, Business Process, Agile Methodologies, Vendor Management, Data Analysis
Education
Seattle University
M.A, Adult and Continuing Education Administration
The Evergreen State College
B.A, Public Policy and Math
etiVenture November 2011 - Present
Premera Blue Cross 2013 - 2014
Premera Blue Cross 2013 - 2014
University of Washington January 2010 - February 2011
JP Morgan Chase September 2008 - October 2009
Washington Mutual 2002 - September 2008
VeriTest 2000 - 2002
Vixel Corporation (purchased by Emulex) 1997 - 2000
Digital Equipment Corporation 1984 - 1997
Purdue University 1978 - 1984
Education
University of Massachusetts Lowell
Computer Science Courses
Purdue University 1978 — 1982
Bachelor of Science, Electrical Engineering Technology
Purdue University 1976 — 1978
Associate, Applied Science, Aviation Electronics Technology
Premera Blue Cross August 2012 - Present
The Cleaning Authority October 2009 - April 2012
JP Morgan Chase 2007 - 2009
Safeco 1997 - 2007
CityIce Cold Storage 1992 - 1997
Skills
SDLC, Requirements Gathering, Business Analysis, Visio, Data Warehousing, SharePoint, Requirements Analysis, Data Modeling, Business Intelligence, Process Improvement, Vendor Management, Enterprise Architecture, Business Requirements, Agile Methodologies, Data Quality, Quality Assurance, Analysis, Management, Leadership, E-commerce
Education
Seattle Pacific University
MS
University of Wisconsin-Madison
BA
CenturyLink Cloud August 2015 - Present
Premera Blue Cross May 2015 - August 2015
Reliance Network February 2014 - May 2015
Reliance Network August 2013 - February 2014
TEKsystems October 2011 - March 2013
Ocean to Ocean Trade October 2010 - October 2011
Sea-Temp Refrigeration April 2011 - August 2011
VMC September 2010 - February 2011
VMC June 2010 - September 2010
VMC March 2010 - June 2010
Skills
Microsoft Servers, Microsoft Exchange, Technical Support, Virtualization, Embedded Systems, Arduino, SharePoint, Networking, Firewalls, Linux, Windows 7, Blackberry Enterprise..., VMware, Access, Microsoft Office, Servers, AutoCAD, Windows Server, Hyper-V, Active Directory, DNS, DHCP, Subnetting, Help Desk Support, Technical Documentation, Software Documentation, IIS, Disaster Recovery, VPN, Windows XP, System Deployment, Hardware, TCP/IP, Microsoft SQL Server, Security, Testing, Databases
Education
University of Washington 2007 — 2009
Bachelor's, Business Administration; Information Systems (MIS) and Business Finance
Pierce College 2005 — 2007
Associates of Arts, Business
premera-blue-cross September 2005 - Present
Virginia Mason Medical Center January 2001 - September 2005
NYLCare 1997 - 2001
Skills
Claims, Insurance, Health Insurance, Underwriting, Business Requirements, Employee Benefits, Disability Insurance, General Insurance, Claim, Property & Casualty..., Commercial Insurance, Claims Management, Subrogation, Liability
Education
Seattle University 1975 — 1977
Business Administration
Qualis Health August 2009 - Present
Premera Blue Cross April 2008 - August 2009
Independence Blue Cross February 1996 - April 2008
Skills
Healthcare Management, Disease Management, Medicare, Managed Care, Utilization Management, Health Insurance
Education
Raritan Valley Community College 1979 — 1981
Premera Blue Cross July 1996 - Present
Premera Blue Cross December 2008 - January 2013
Premera Blue Cross April 2006 - December 2008
Premera Blue Cross July 1996 - March 2006
Skills
Health Insurance, Strategic Planning, Employee Benefits, Insurance, Managed Care, Strategy, Leadership, Team Building, Program Management, Account Management, Product Management, Change Management, Sales, Marketing Strategy, Sales Operations, Product Development, Business Strategy, Healthcare, Vendor Management, Process Improvement
Education
Seattle Pacific University 1983 — 1987
Business Management
Premera 2007 - Present
Premera Blue Cross February 2006 - Present
The Regence Group December 2002 - February 2007
Aetna, INC. September 1999 - December 2002
Nightingale Books, Used & Rare 1997 - 2001
SOS International October 1997 - July 1999
Qualmed Healthplans of WA September 1994 - September 1997
Education
Seattle University
Premera Blue Cross July 2014 - Present
Management Information Tools April 2012 - December 2013
Asentria March 2009 - April 2012
Carnegie Library of Pittsburgh 2007 - 2008
Federated Investors, Inc. 2002 - 2005
Skills
Copywriting, Graphic Design, Website Management, Email Marketing, Google Analytics, E-commerce, Online Marketing, Website Development, Trade Shows, Web Design, Lead Generation, Marketing Communications, Advertising, Web Analytics, Marketing
Education
Westminster College (PA) 1990 — 1994
BA, Marketing
Seton Hill University
Bachelor of Science (BS), Computer Science
Starbucks May 2015 - Present
Premera Blue Cross September 2014 - Present
The Freeman Company May 2014 - September 2014
Microsoft November 2012 - December 2013
EnviroIssues January 2012 - August 2012
American Planning Association June 2011 - February 2012
Ashbeck Design September 2009 - January 2012
Auto Battery Bar September 2010 - October 2011
American Planning Association October 2010 - June 2011
University of Washington 2008 - June 2011
Skills
Community Development, Urban Planning, Community Outreach, Project Planning, Microsoft Office, Public Speaking, Public Relations, Project Management, Strategic Planning, Urban Design, Multitasker, Efficiency Management, Interdisciplinary, Event Planning, People-oriented, Creative Strategy, Mentoring, Highly personable, Positive Team Player, Creative Problem Solving, Graphic Design, Community Relations, Photoshop, Survey Design, Survey Research, Volunteer Engagement, Large-scale Event..., Bartending, Logistics Management, Responsible Service of..., Team Leadership, Client Development, Commitment to Customer..., Customer Service
Education
University of Washington 2008 — 2011
Community, Environment, Planning, Political Science
Seattle Central Community College 2006 — 2008
Associate of Arts Degree, Design, 3.89
Group Health Cooperative November 2011 - Present
Group Health Cooperative July 2009 - September 2011
Bryant Elementary School 2004 - 2009
Microsoft 2006 - 2007
University of Washington 1999 - 2004
Premera Blue Cross 1998 - 1999
Healthcare and Market Research 1995 - 1997
Skills
Program Management, Business Intelligence, Data Analysis, Microsoft Excel, Lean and Agile..., SPSS, SAS, Microsoft SharePoint, Microsoft Visio, Report Writing, Rally Project Management, Healthcare Quality and..., Cross-group..., Survey Design and..., Detailed Documentation, Industry Research, Microsoft Access, Staff Management, Microsoft Word, Leadership Presentations, Team Training, Microsoft Outlook, Process Improvement, Microsoft PowerPoint, Cross-functional Team..., SharePoint
Education
Portland State University
PhD Candidate, Systems Science
Seattle University
Bachelor of Science, Biology
The Data Warehouse Institute (TDWI)
Introduction to Data Warehousing, Data Modeling and Data Analytics
SAS Global Forum 2010
Annual Conference
Seattle Design Festival
New Technologies to Promote Health with Jeff Brice (Charrette collaborative design)
TDWI World Conference 2010
Annual Conference
Group Health Cooperative
Leader/Manager Training (Performance Management, Lean Training for Managers and Financial Reporting/
CommerceHub July 2015 - Present
AIM Consulting Group February 2015 - May 2015
Agilysys February 2013 - March 2015
Amazon February 2012 - January 2013
AT&T December 2011 - February 2012
Ascentium November 2011 - November 2011
Premera Blue Cross August 2011 - October 2011
iSoftStone June 2011 - August 2011
Alaska Airlines November 2010 - April 2011
Borgata Hotel Casino & Spa May 2006 - August 2007
Skills
User Experience, User Interface Design, User-centered Design, Heuristic Evaluation, Usability Testing, Information Architecture, CSS, Wireframes, Usability Engineering, Human Computer..., Axure, Usability, Persona, Web Design, Photoshop, XHTML, Mockups, Networking, User Interface, Interaction Design, Wire Framing, User Research, User Experience Design, Illustrator, InDesign, Adobe Acrobat, Adobe Creative Suite, Dreamweaver, HTML, jQuery, Visio, Digidesign Pro Tools, Fireworks, Process Flow, Human-computer..., Market Research, Usability Design, Prototyping, Rapid Prototyping, Questionnaire Design, JavaScript, Web, Customer Experience, Use Case, Personas, Surveys
Education
Rochester Institute of Technology 2007 — 2010
Master of Science, Human Computer Interaction, Information Technology
Rochester Institute of Technology 2000 — 2004
BS, Information Technology
Premera Blue Cross January 2015 - Present
Revel Consulting April 2014 - December 2014
PACCAR Inc. December 2010 - April 2014
Kenworth Truck Co. April 2007 - December 2010
Kenworth Truck Company February 2005 - April 2007
Kenworth Truck Company July 2002 - February 2005
Kenworth Truck Company September 2001 - July 2002
Kenworth Truck Company April 2001 - September 2001
Kenworth Truck Company January 1998 - April 2001
Kenworth Truck Company August 1994 - April 1997
Skills
Powertrain, Customer Service, Sales, Training, Marketing, Leadership, Management, Vehicles, Sales Management, Competitive Analysis, Product Development, Product Marketing, Market Planning, Transportation, Strategy, Sales Operations, Truck, Project Planning, Trucking, Marketing Strategy, Marketing Communications, Recruiting, Marketing Management
Education
Seattle University
Masters Degree, Applied Economics
Washington State University
Bachelors Degree, Economics
Premera Blue Cross July 2014 - Present
Skills
Microsoft Excel, Microsoft Office, Strategic Planning, PowerPoint, Microsoft Word, Research, Customer Service, Budgets, Financial Analysis, Windows, English, SQL, Analysis, Business Analysis, Data Analysis, Public Speaking, Project Management, Process Improvement, Editing, Negotiation, Technical Writing
Education
Seattle University 2010 — 2012
Master of Science in Finance
University of Washington 2005 — 2007
Bachelor of Business Administration (B.B.A.)
Port of Seattle June 2010 - Present
Apex February 2010 - June 2010
Port of Seattle 2009 - 2010
Premera Blue Cross 2006 - 2009
Skills
Active Directory, Blackberry Enterprise..., Computer Hardware, Customer Service, DNS, Integration, Java, McAfee, Microsoft Exchange, Network Administration, Program Management, SCCM, Security, Servers, Service Desk, Social Media, Software Development, Software Documentation, Software Implementation, System Deployment, Troubleshooting, VPN, VMware, Vendor Management, Windows 7
Education
Renton Technical College 1997 — 1999
Self Managing 150+ endpoints onsite and over remote connection providing 99% up time.IT Operations ManagerBasic Business Systems LtdOwnerTech-AsaJune 2014 - Present
Premera Blue Cross October 2010 - Present
Skills
Project Management, SQL, Management, Microsoft SQL Server, Requirements Analysis, Business Analysis, Integration, Program Management, Customer Service, Process Improvement, System Administration, Remote Infrastructure..., Network Engineering, Mobile Devices, VoIP protocols SIP, Windows Server, Microsoft Exchange, VMware ESX, Java, Powershell, C++, VBScript, HTML5, Overclocking, System Configuration, Desktop Support..., Desktop Administration, Remote Device Management
Education
Seattle Central College 2004 — 2005
Computer Science
Lionbridge July 2015 - Present
Microsoft (via various vendors) October 2011 - July 2015
Microsoft (via contract) September 2010 - July 2011
Microsoft (via Redmond Technology Partners) August 2006 - September 2010
Premera Blue Cross May 2006 - September 2006
Premera Blue Cross November 2003 - May 2006
City of Redmond March 2002 - December 2002
Sierra Online April 1999 - November 2001
Sierra Online March 1998 - April 1999
Orrtax Software Solutions October 1997 - April 1998
Skills
Content Management, Technical Writing, Web Analytics, HTML, Project Management, Cross-functional Team..., Online Publishing, Site Management, Web Content Management, Content Development, Requirements Analysis, Troubleshooting, Marketing Communications, Online Advertising, Data Analysis, Web Design, Product Marketing, Social Media, Photoshop, Police Training, Technical Support, Help Desk Support, Team Leadership, Web Support, Web Marketing, Team Management, Staff Development, Instructor-led Training, Quality Assurance, Software Development..., International Project..., SharePoint, Analysis, CMS, Web Content, Technical Training, User Experience, E-commerce
Education
Seattle Pacific University 1993 — 1997
Bachelor's degree, History
Premera Blue Cross August 2011 - Present
Premera Blue Cross November 2006 - August 2011
LabCorp April 2003 - July 2006
Education
Seattle University 1998 — 2002
BA, Psychology
Jesuit High School 1994 — 1998
Swedish Surgical Specialists November 2011 - Present
Edmonds Endocrinology October 2006 - February 2011
Northwest Hospital October 2005 - October 2006
Premera Blue Cross September 1993 - September 2005
Skills
Medical Coding, Medical Terminology, Hospitals, Medicine, Medical Billing, Medicare
Education
Seattle Central College 1986 — 1987
AA, Culinary Arts
Seligsberg Brandeis, Jerusalem Israel 1981 — 1984
Diploma
Premera Blue Cross
Medical Coding
CRISTA Ministries March 2010 - Present
Premera Blue Cross October 2000 - April 2009
Skills
Event Planning, Leadership, Organizational..., Leadership Development, Nonprofits, Recruiting, Employee Relations, Fundraising, Human Resources, Team Building, Coaching, Public Speaking, Succession Planning, Event Management, Performance Management
Education
Seattle University 1986 — 1990
Bachelor of Arts (B.A.) in Business Administration, Business Administration and Management, General
Phoenix Central Lab September 2008 - November 2012
Premera Blue Cross June 2001 - April 2008
Skills
Microsoft Office,..., Spreadsheet creation,..., Excellent communication..., Customer Service, Administrative..., PeopleSoft, Policy, Management
Education
Rogue Community College
Ventura High School
Premera Blue Cross December 2013 - Present
Group Health November 2006 - December 2013
Skills
Pharmacy, HIPAA, Healthcare, Medical Terminology, Hospitals, Epic Systems, Managed Care, Healthcare Management, Patient Safety, Patient Education, Pharmacy Automation, Medicare, Medicare Part D
Education
Pima Medical Institute-Seattle 2006 — 2006
Certificate, Pharmacy Technician/Assistant
Premera Blue Cross January 2002 - Present
Regence BlueCross BlueShield July 1997 - March 2000
Regence BlueShield July 1997 - March 2000
Skills
Incident Management, System monitoring\Tier1..., C#, Microsoft SQL Server, HTML, CSS, JavaScript
Education
Renton Technical College 2011 — 2013
Candidate for Associates Degree, Computer Science
UPIS High School (Philippines) 1987 — 1991
Premera Blue Cross September 2013 - Present
Education
Eastside Catholic
University of Notre Dame
Master of Science, Accounting
Santa Clara University
Bachelor of Science in Commerce, Accounting