Premera Blue Cross
Industry: Health insurance company
DescriptionPremera Blue Cross is a not-for-profit Blue Cross Blue Shield licensed health insurance company based in Mountlake Terrace, Washington, United States. Headquarters: Mountlake Terrace, Washington, United States CEO: Jeff Roe (Oct 2014–) Parent organization: Blue Cross Blue Shield Association Number of employees: 3,200 SVPs: Cecily Hall, Lee McGrath Subsidiaries: LifeWise Health Plan of Oregon, Academe, Inc.
Premera Blue Cross List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Premera Blue Cross. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Premera Blue Cross Employees
Premera Blue Cross June 2013 - Present
Premera Blue Cross September 2004 - June 2013
Skills
Health Insurance, Escalation Resolution, Customer Escalation..., Long-term Customer..., Prior Authorization, Clinical Research, Medical Terminology, Customer Care, Care Management, Healthcare Management, Medicare, HIPAA, Customer Service, Team Building, Insurance, Employee Benefits, Training, Leadership, Healthcare
Education
Eastern Arizona College 2012 — 2017
Psychology & Business, 3.8
Spiceologist April 2015 - June 2015
Cancer Care Northwest November 2014 - February 2015
Km Resorts Of America Inc July 2014 - November 2014
Ecova April 2014 - June 2014
Premera Blue Cross January 2014 - March 2014
FASTSIGNS July 2013 - November 2013
Sterling Medical Corporation March 2011 - July 2013
NBC Camps February 2013 - April 2013
United States Air Force, Command Post Fairchild AFB February 2008 - January 2011
Pictage Photography service August 2007 - February 2008
Skills
Mac, InDesign, Photography, Photoshop, Customer Service, Illustration, Military Experience, Microsoft Office, Cupcakes, Crochet, Dreamweaver, Type 60 WPM, Adobe, Social Media
Education
Eastern Washington University 2011 — 2013
Bachelor of Arts, Visual Communications Design
Los Angeles Harbor College 2004 — 2005
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Disney Parks & Resorts April 2015 - Present
Cognizant Business Consulting January 2012 - Present
Wyndham Hotel Group January 2013 - March 2015
Premera Blue Cross September 2011 - December 2012
Renaissance Hotel (Marriott) Sage Hospitality May 2011 - September 2011
Stowe Mountain Lodge Destination Hotels & Resorts November 2010 - May 2011
Johnson & Wales University (Practicum Property) September 2008 - November 2010
Education
Johnson and Wales University 2008 — 2010
Master of Business Administration (MBA), Hospitality Administration/Management
Symbiosis institute of Management Studies 2004 — 2006
Post Graduate Diploma in Business administration, Banking, Corporate, Finance, and Securities Law
SSI, India 2003 — 2004
Masters Diploma in Internet Architecture, IT
University of Delhi 2000 — 2003
Bachelor of Commerce (B.Com.), Finance & Accounting/ Commerce
Premera Blue Cross August 2015 - Present
Penny Arcade, Inc. August 2011 - September 2015
Premera Blue Cross June 2013 - August 2015
Heart Corporation March 2012 - March 2013
Macy's March 2010 - March 2012
Asia Northwest Cultural Education Association/Sakura-Con November 2011 - February 2012
Asia Northwest Cultural Education Association/Sakura-Con June 2010 - November 2011
epiem April 2011 - June 2011
Asia Northwest Cultural Education Association/Sakura-Con June 2009 - May 2010
Macy's November 2006 - March 2010
Skills
Microsoft Office 2010, Adobe Photoshop, Adobe InDesign, Microsoft Office, Customer Service, Purchasing, Excel, Graphic Design, Elementary Education, Teaching English as a..., Photography, Writing, Operational Excellence, Office Administration, Photoshop, InDesign, Microsoft Excel, violin, Kindergarten, Preschool, Social Media, Office 2010, Health Insurance, Employee Benefits, Call Centers, Data Entry, Management, Time Management, Adobe Acrobat, Teamwork, Outlook, PowerPoint, Retail, Microsoft Word
Education
Edmonds Community College 2011 — 2011
Japanese
University of Washington 2007 — 2009
BA, Humanities
Shoreline Community College 2001 — 2005
AASA, Graphic Design
Mountlake Terrace High School 1998 — 2001
King County, WA July 2015 - Present
Point B June 2014 - Present
University of Washington May 2013 - June 2014
University of Washington March 2010 - June 2014
Premera Blue Cross February 2013 - May 2013
REI November 2007 - June 2012
Washington Mutual 2005 - 2007
Washington Mutual 2005 - 2007
Skills
Business Analysis, Data Warehousing, Scrum, Agile Methodologies, Leadership, Vendor Management, Microsoft SQL Server, Project Planning, SDLC, ITIL, E-commerce, Data Modeling, Business Intelligence, Start-ups, Integration
Education
DeVry University 1998 — 2002
Bachelor of Science (BS), Computer Information Systems
IIBA
IIBA
IIBA
IIBA
Premera Blue Cross February 2005 - Present
LifeWise Health Plan of Oregon 2008 - 2010
Sea Mar Community Health Centers October 2002 - 2005
Skills
Health Insurance, Insurance, Process Improvement, Employee Benefits, Claim, Business Analysis, Vendor Management, Customer Service, Call Centers, Visio, SharePoint, Medicare
Education
Edmonds Community College
Inova Benefits March 2005 - Present
Premera Blue Cross 1979 - 2004
Skills
Disability Insurance, Health Savings Accounts, Medicare, Managed Care, Health Insurance, HIPAA, Claim, Employee Benefits, Brokers, Healthcare, Life Insurance, Insurance, Underwriting, Long-term Care, Retirement, Healthcare Management, Management
Education
Eastern Washington University 1968 — 1970
BA, Business
Premera Blue Cross November 2014 - Present
OutBack Power Technologies February 2012 - November 2014
Russell Investments February 2010 - December 2011
Russell Investments April 2005 - February 2010
Russell Investments December 1996 - April 2005
Skills
Vendor Management, Project Management, Team Leadership, MS Project, Budgets, Microsoft Office, Policy, Process Improvement, Program Management, Business Analysis, Business Process..., Cross-functional Team..., Project Portfolio..., Risk Management, Change Management, Strategic Planning, SDLC, PMO, Team Building, Product Management, Process Engineering, Human Resources, IT Strategy, Leadership, Visio, Management, Strategy, Project Planning, Business Process, Integration, SaaS, Product Development, Analysis, Microsoft Project, Requirements Gathering
Education
DePauw University 1992 — 1996
Bachelor of Arts (BA), Cultural Anthropology
Curtis High School 1990 — 1992
Premera Blue Cross July 2015 - Present
Premera Blue Cross April 2014 - Present
Comcast Cable February 2013 - March 2014
Holland America Line October 2009 - February 2013
Skills
Call Centers
Education
DeVry University 2004 — 2008
Bachelor of Science (BS), Computer Engineering
Delta High School August 2014 - Present
Eastern Washington University September 2012 - Present
Sterling Savings Bank June 2013 - September 2013
Academic Success Center of EWU October 2011 - September 2012
Premera Blue Cross June 2010 - September 2012
The Easterner September 2009 - June 2011
McDonald's Corporation June 2007 - September 2009
Skills
Social Media, Microsoft Office, Editing, Technical Writing, Writing, Customer Service, Technical Documentation, Research, SharePoint, InDesign, Public Speaking, Copy Editing, Journalism, Newspapers, AP Style, Press Releases, Creative Writing, Teaching, Curriculum Design, Blogging, E-learning, Differentiated..., Standards-based..., Integrating Technology..., Newsletters, Social Networking, E-Learning
Education
Eastern Washington University 2012 — 2013
Master of Arts (M.A.), Literature
Eastern Washington University 2008 — 2012
Bachelor of Arts in Education, English
Law Office 2012 - 2013
Medical/Surgical Facilities 2005 - 2009
Premera Blue Cross 1980 - 2001
Skills
Software Documentation, Bankruptcy, Time Management, Organizational..., Customer Service, Facilitator, Great Motivator, Owner of Avanti..., Policy, Mediation, Appeals, Accounts Receivable, Research, Editing, Process Scheduler, Insurance, Accounting, Project Planning, Telephone Skills, Spreadsheets, Account Reconciliation, Filing, Databases
Education
Edmonds Community College
Associate of Arts (AA), Paralegal Studies
Shorecrest High School, Shoreline, WA
Premera Blue Cross October 2012 - November 2013
Premera Blue Cross August 2007 - October 2012
Premera Blue Cross June 2006 - August 2007
Skills
Technical Writing, Health Insurance, Customer Service, Insurance, Outlook, SharePoint, Microsoft Office, Call Center, Access, HIPAA, Process Improvement, Project Management, Analysis, Consulting, Training Delivery, Call Centers, Visio, Software Implementation
Education
Northern Nevada Beauty Academy 1997 — 1998
Cosmetology, Cosmetology/Cosmetologist, General
Eastern Washington University 1994 — 1996
Theatre
Premera Blue Cross April 2014 - Present
Electric Mirror, LLC November 2012 - April 2014
Washington Federal January 2012 - November 2012
University of Washington August 2009 - May 2011
City of Mukilteo September 2002 - July 2005
Skills
Customer Service, Project Management, Leadership, Customer Satisfaction, Vendor Management, Program Management, Troubleshooting, Access, Team Building, System Administration, Change Management, Product Management, Process Improvement, PMP Certified, Microsoft Office, Salesforce.com, Epicor, Microsoft Project, Office Administration, Professional Services, Professional Experience, Professional Writing, Strategic Planning, Cross-functional Team..., Training, Operations Management, Administrative..., Social Media, Organizational..., Sales Management, Management, Visio, SharePoint, Analysis, PowerPoint, Time Management, Budgets, Software Documentation, Team Leadership, Project Planning, Microsoft Word, Human Resources, Process Scheduler, Sales, Inventory Management, Microsoft Excel, Employee Relations, Recruiting, Windows
Education
Edmonds Community College 2011 — 2012
Certificate, Project Management
Washington State University 2007 — 2009
Bachelors of Arts, Political Science, Social Sciences- Sociology, Business Administration
Edmonds Community College 2005 — 2007
Associate of Arts (AA)
Premera Blue Cross April 2013 - Present
The Pacific Northwest Inlander October 2010 - Present
The Spokesman-Review February 2010 - April 2013
Skills
Social Media, Social Networking, Adobe Creative Suite, Research, Qualitative Research, Quantitative Research, Strategic Communications, Small Groups, Marketing, Journalism, Newspapers, Press Releases, Creative Writing, Facebook, Editing, Media Relations, Public Relations, New Media, Marketing Communications, Social Media Marketing, Event Planning, Copy Editing, Public Speaking, Online Advertising, Editorial, Marketing Strategy, Proofreading, Content Management
Education
Eastern Washington University 2007 — 2012
Bachelor of Arts (BA), Communication Studies/Public Relations
Amerigroup March 2015 - Present
FamilyCare Health Plans November 2014 - March 2015
FamilyCare Health Plans February 2012 - November 2014
Suncrest Services June 2010 - December 2011
Timber Products Manufacturers Association (TPM) January 2006 - May 2010
CDJ Consulting Inc September 1999 - December 2005
Coventry Health Care May 1998 - August 1999
Premera Blue Cross 1996 - 1997
Premera Blue Cross December 1995 - March 1996
QualMed of Washington (HealthNet) January 1994 - December 1995
Skills
Insurance, Health Insurance, Business Intelligence, Forecasting, Healthcare, SQL, Strategic Financial..., Underwriting, Employee Benefits, Accounting, Spreadsheets, Relational Databases, Fee Schedules, Sales, Medicare, Advanced Budgeting, Access, Sales Management, Compilation Of..., Visual Basic, Management, Tax Preparation, Investments, Restaurant Management, Culinary Skills, Customer Acquisition, Long-term Care, Human Resources, Fixed Annuities, PPO, Marketing, Actuaries, Statutory Accounting, Health Economics, Process Improvement, Budgets, Managed Care, Leadership, Data Analysis, Medicaid, Financial Analysis, Health Underwriting, Statutory Reporting, IBNR Reserving, Medical Economics, Provider Contracting, Health Care Analysis, actuarial analysis, Health Policy, Analysis
Education
Eastern Washington University 1994 — 1996
MBA, Business and Health Administration
Eastern Washington University 1986 — 1989
BA Professional Accounting, Professional Accounting
Washington State University 1980 — 1982
None, Liberal Arts
City of Seattle August 2015 - Present
Coldwell Banker Danforth December 2010 - Present
Aon Hewitt August 2009 - August 2015
Healthcare Management Administrators May 2002 - August 2009
Premera Blue Cross May 2001 - March 2002
Great-West Life and Annuity Insurance Company May 1993 - May 2001
Mutual of Omaha February 1988 - April 1993
Skills
Employee Benefits, Health Insurance, Real Estate, Account Management, Leadership, Sellers, Training, Claim, Coaching, 401k, Listings, Selling, Residential Homes, Sales, Single Family Homes, Insurance
Education
Edmonds Community College 1982 — 1985
AA, Business
xDatascience, LLC February 2013 - Present
Intuit February 2013 - December 2014
Premera Blue Cross August 2012 - February 2013
Microsoft April 2011 - June 2012
T-Mobile September 2010 - April 2011
Microsoft March 2009 - March 2010
Microsoft Corporation June 2004 - April 2008
Microsoft Corporation June 2004 - December 2005
T-Mobile March 2003 - June 2004
NTT DATA - Keane Inc. June 2000 - May 2003
Skills
SDLC, Business Intelligence, Program Management, PMP, Cross-functional Team..., Agile Methodologies, SharePoint, Software Development, Scrum, Microsoft SQL Server, Outsourcing, Change Management, Software Project..., Management Consulting, Analysis, Requirements Analysis, Business Analysis, CRM, Process Improvement, Leadership, Six Sigma, Business Process, IT Strategy, Data Analysis, Agile Project Management, Project Management
Education
Seattle University 2005 — 2007
Master of International Business, Int'l Business
Duke University 2006 — 2006
Executive Education, Product Management
Winona State University 1995 — 1997
B.S., Business Administration
Premera Blue Cross September 2013 - January 2015
Verizon Wireless May 2004 - June 2012
JCPenney July 1999 - August 2007
AT&T Mobility April 2000 - September 2002
Skills
Contract Negotiation, Project Management, Team Management, Direct Marketing, Direct Sales, Training Delivery, Supervising, Time Management, Customer Service, Customer Service..., New Hire Training, Job Coaching, Data Analysis, Call Centers, Troubleshooting, Telecommunications, Team Leadership, Customer Retention, Sales, Negotiation, Team Building, Account Management, Wireless, Customer Experience, Cellular Communications, Training, Sales Operations, Mobile Devices, Customer Satisfaction, Leadership, Microsoft Excel, Employee Training, Technical Support, Management, Process Improvement, Microsoft Office, Outlook
Education
Edmonds Community College
Puget Sound Energy July 2014 - Present
The Polyclinic July 2011 - July 2014
Northwest Administrators, Inc. September 2009 - July 2011
Premera Blue Cross March 2008 - August 2009
Premera Blue Cross December 1994 - August 2007
Spears Manufacturing Company June 1990 - October 1994
Skills
Process Engineering, Strategic Planning, Automation, Operations Management, Continuous Improvement, Process Improvement, Call Center, User Acceptance Testing, System Testing, Customer Service, Budgeting, Healthcare, Quality Management, Vendor Management, Customer Relations, Team Leadership, Business Analysis, Problem Solving, Insurance, Business Process..., Vendor Relations, Health, Customer Satisfaction, Planning, Contract Negotiation, Process Development, Team Building, Lean Manufacturing, Claims, Medicare Advantage, Call Centers, Budgets, Project Management, Project Planning, Management, Software Documentation, Visio, Access, Coaching, Employee Benefits, Quality Assurance, Human Resources, Cross-functional Team..., Analysis, Leadership, Testing, Account Management, Program Management, Performance Management, Health Insurance
Education
Eastern Washington University
Premera Blue Cross March 2013 - Present
Day Wireless Systems March 2005 - October 2012
Labor Ready September 2003 - March 2005
T-Mobile January 2000 - September 2003
Skills
Administration, Account Management, Team Building, Notary Public, Shipping, Accounts Receivable, Accounts Payable, Collections, Customer Service, Customer Satisfaction, Customer Retention, Customer Oriented, Payroll, Sales, System Administration, Invoicing, Telephone Skills, Process Scheduler, Fax, Supervisory Skills, Filing, Leadership, Management, Outlook, Purchasing, Human Resources, Inventory Management, File Management, Call Centers, Data Entry, Office Management
Education
Edmonds Community College 2011 — 2015
Associates for Direct Transfer, Business Administration, Management and Operations, Currently Attending with a 3.6 GPA
ITT Technical Institute-Seattle 1995 — 1997
AAS, Computer-Aided Drafting
Anacortes High School General 1989 — 1993
Diploma
Living In the Moment February 2010 - Present
Premera Blue Cross January 1996 - May 2001
Skills
Pianist, Computer Proficiency, Financial Accounting, Organization, Office Management, Microsoft Office, creative design
Education
Lake Washington Technical College 1997 — 1997
Course Completion, Computer Systems Networking and Telecommunications
Edmonds Community College 1995 — 1996
High School Diploma, English Language and Literature, General
Benefitfocus October 2014 - Present
Benefitfocus January 2014 - October 2014
City of Liberty Lake January 2010 - January 2014
Benefitfocus January 2012 - December 2013
Benefitfocus July 2010 - September 2012
Premera Blue Cross July 2007 - February 2010
Safeco Insurance January 2001 - January 2006
Skills
Management, Integration, Community Development, Budgets, Program Management, Operations Management, Healthcare, Project Management, Property & Casualty..., General Insurance, Defined Benefit, Voluntary Employee..., Benefits Design, Benefits Administration, Cloud Applications, Enterprise Software, SaaS
Education
Eastern Washington University 1997 — 2000
Political Science and Government
University of Washington November 2014 - Present
Youth in Focus July 2011 - July 2014
The Regence Group July 2011 - March 2012
Premera Blue Cross August 2009 - January 2011
JPMorgan Chase May 2005 - May 2009
Leisure Care March 1994 - April 2005
Law Offices of Tom H. Foulds & Associated Counsel for the Hanford Radiation Litigation January 1992 - February 1993
Skills
Program Management, Business Management, Marketing Strategy, Consumer Insights, Team Leadership, Project Execution, Multi-cultural Teams, Product Management, Vendor Management, Creative Problem Solving, Dealing with Ambiguity, Analytical Approach, Business Analysis, Business Intelligence, Process Improvement, Healthcare, Assisted Living, Senior Housing, Independent Living, Retail Site Selection, Project Management, Nonprofits, Analysis, Business Strategy, Product Development, Training, Strategic Planning, Analytics, Market Research, Strategic Communications, GIS, ArcGIS, MapInfo Professional, Data Analysis, Business Acumen, Spatial Analysis, Competitive Intelligence, Trend Analysis, Portfolio Management, Survey Design, Virtual Teams, Innovation, RFP, Liasoning, Sales Enablement, Quality Improvement..., Pilot Projects, Lease Administration, Reporting & Analysis, Presentations
Education
University of Washington 1986 — 1991
BA, Business Economics
Edmonds Community College 1991 — 1992
Associate of Technical Arts in Legal Assisting, Legal Assistant/Paralegal
King County GIS Training Program
Premera Blue Cross April 2003 - Present
BFGoodwrich Aerospace August 1997 - November 2001
United States Marine Corps November 1992 - July 1997
Skills
Disaster Recovery, SharePoint, System Administration, Databases, Process Improvement, Active Directory, Windows Server, Customer Service, Problem Solving
Education
Edmonds Community College 2003 — 2006
Associates in Business Admin, Business Administration / Accounting
Premera Blue Cross August 2007 - Present
Premera Blue Cross August 2010 - December 2012
Premera Blue Cross August 2003 - August 2007
Premera Blue Cross August 1999 - August 2003
Marsh & McLennan Companies, Inc. June 1994 - July 1999
Skills
Insurance, Health Insurance, Managed Care, Strategic Planning, Employee Benefits, Vendor Management, Relationship Management, New Business Development, Team Building, Account Management, Process Improvement, Marketing, Healthcare, Leadership, Business Development, Sales Management, Program Management, Strategy
Education
Dartmouth College 1989 — 1993
BA, English, Government
Lakeside School 1985 — 1989
Regence Blue Shield December 2009 - Present
Premera Blue Cross October 2001 - April 2009
Group Health Cooperative August 1998 - September 2001
Skills
Health Insurance, Provider Relations, Claim, Healthcare Management, Healthcare, Network Development, PPO, Contract Negotiation, HMO, Medicaid, Medicare, Hospitals, Managed Care, Health Policy, Healthcare Industry, Budgets
Education
Eastern Washington University 1998 — 2000
MBA, Health Services Administation and Business Administration
Eastern Washington University
Premera Blue Cross May 2013 - Present
Premera Blue Cross August 2008 - May 2013
Premera Blue Cross June 2002 - August 2008
Skills
CSS, HTML, JavaScript, SharePoint, Dreamweaver, HTML 5, Web Development, E-commerce, Web Applications, Testing, CMS, Microsoft Office, Software Documentation, Web Design, jQuery, Adobe Creative Suite, Customer Service, Photoshop, SDLC, CSS3, Intranet, Social Media, Technical Documentation, Web Content Management, Intranet Strategy, InDesign, Scrum, Agile Web Development, TFS, HTML5
Education
Edmonds Community College
Computer Information Systems - Web
Buildingi October 2013 - Present
Buildingi June 2010 - October 2013
Healthcare Managment Administrators November 2009 - June 2010
Premera Blue Cross October 2007 - October 2009
Premera Blue Cross January 2006 - October 2007
AT&T Wireless August 2004 - January 2006
Penn State University August 2002 - May 2003
Erickson McGovern Architects August 2001 - August 2002
Skills
AutoCAD, Customer Service, Microsoft Office, Data Entry, Space Management, Space Planning, Software Documentation, Proposal Writing, Process Improvement, Workplace Technology, Microsoft Excel, Program Management, Microsoft Word, Process Scheduler, Outlook, Visio, Access, Troubleshooting, Data Analysis, Work Process Development, Windows, Training, Call Coaching, Project Management, Project Planning
Education
Western Governors University 2012 — 2015
Bachelor of Science (B.S.), Business Administration, Management and Operations
ITT Technical Institute-Everett 2008 — 2010
Associates of Applied Science, Computer Drafting and Design, 3.68
Edmonds Community College 2004 — 2007
Associates, Technology/Business
Premera Blue Cross June 2007 - Present
Premera Blue Cross June 2003 - June 2007
Safeco Insurance 1997 - 2001
Skills
Team Leadership, Organizational..., Project Implementation, Microsoft Office, Word, Outlook, PowerPoint, Excel, Business Requirements, Quality Assurance, Insurance, Continuous Improvement, Visio, Documentation, SDLC, Customer Service, HIPAA, SharePoint, Process Improvement, Business Analysis, Mentoring, Requirements Gathering, Problem Solving, Requirements Analysis, Data Analysis, Process Development, MS Project, Testing, Hiring, Team Building, Agile, Software Project..., Program Management, Change Management, SOX, Administration, User Acceptance Testing, Coaching, Software Documentation, Microsoft Excel, Agile Methodologies, Training, Leadership, Management, Microsoft Word, Business Process..., Business Process, Sarbanes-Oxley Act, Project Management, Analysis
Education
Bismarck High School
High School Diploma
Edmonds Community College
AAS, Liberal Arts
Avvo March 2015 - Present
Nexo LLC February 2015 - Present
SocialMilli.com January 2014 - Present
Garage Autohero June 2013 - Present
Avvo June 2014 - December 2014
Atgstores.com August 2013 - June 2014
Premera Blue Cross March 2007 - March 2008
Trendwest Resorts February 2003 - February 2007
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Call Centers, Microsoft Excel, Team Building, Team Leadership, Sales, Microsoft Word, Outlook, Management, Account Management, Data Entry, Coaching, Training, Customer Experience, Marketing, Time Management, Teamwork, Inventory Management, Customer Retention, Retail, Telephone Skills, CRM, Recruiting, Social Networking, Computer Hardware, Social Media, Leadership, Online Advertising, Sales Process, Lead Generation, Start-ups, Email Marketing, Social Media Marketing, Online Marketing, Negotiation, Marketing Strategy, Cold Calling, Advertising, Salesforce.com, Business Development, Sales Management, Direct Sales, Sales Operations, Sales Presentations, SEO, Project Management, Cat Herding
Education
Lake Washington Technical College 2014 — 2017
Human Resources, Electronics, and Automotive, Electronics Technician and Telecommunications
O'Dea High School 1993 — 1997
High School Diploma, College Prep, College Prep
Edmonds Community College
Premera Blue Cross February 2015 - Present
Vertafore February 2014 - September 2014
Dex Media, Inc. October 2009 - March 2014
SuperMedia LLC February 2009 - October 2009
Verizon Information Services November 2004 - January 2009
Skills
Vendor Management, Leadership, Cross-functional Team..., Training, Management, Process Improvement, Project Management, Operations Management, Project Planning, Team Leadership, Strategy, Contract Management, Account Management, Team Building, Strategic Planning, Visio, PowerPoint, SharePoint, Microsoft Word, Microsoft Excel, Customer Retention, New Business Development, PeopleSoft, People Skills, Adobe Acrobat, Customer Satisfaction, Customer Support, Employee Management, Vendor Relationships, Video Production, MS Project, Offshore Management, Offshore Outsourcing, Offshore Operations, Disaster Recovery, Business Continuity..., Presentations, Reliability, Outsourcing Management, Third Party Vendor..., Operational Planning, VSEO, Customer Oriented, Cultural Awareness, Cultural Diversity, Invoice Processing, HD Video, Customer Experience, International Project..., Governance
Education
Dallas Baptist University 2011 — 2015
BAS, Communications
The George Washington University - School of Business 2010 — 2011
Associate Certification, Project Management
University of Phoenix 2002 — 2004
AAGS, General Studies
Anesthesia Excellence January 2013 - Present
Operation Smile January 2013 - Present
University of Washington School of Medicine January 2006 - Present
Washington State Medical Association January 2001 - Present
American Medical Association January 2001 - Present
Noridian Mutual Insurance January 2000 - Present
American Society of Anesthesiologists October 2011 - October 2015
Team Health Anesthesia April 2012 - December 2012
Premera Blue Cross January 2008 - December 2012
Anesthesia Associates August 1998 - April 2012
Skills
Healthcare Management, Patient Safety, Public Health, Pain Management, Anesthesiology, Medicine, Healthcare, Managed Care, Physicians, Hospitals, Health Policy, Medicare, Medical Education, Board Certified, Internal Medicine
Education
University of Florida 2011 — 2015
Master of Public Health (M.P.H.)
Eastern Washington University 1993 — 1997
Master of Business Administration (MBA)
University of Florida 1979 — 1983
Doctor of Medicine (MD)
Georgia Institute of Technology 1975 — 1979
Bachelor of Science (BS), Chemistry
Costco Wholesale May 2013 - Present
TELUS May 2012 - May 2013
Premera Blue Cross November 2011 - May 2012
BC Hydro April 2011 - November 2011
Northbridge Insurance May 2010 - February 2011
Home Trust Canada November 2009 - April 2010
DWTimes April 2009 - September 2009
Saye Technical Company February 2006 - October 2008
Skills
Crystal Reports, Data Warehousing, Business Intelligence, OLAP, Cognos, Microsoft SQL Server, IBI Webfocus, SSRS, Oracle, Integration
Education
Dalhousie University 2002 — 2005
Master, Computer Science
Dalhousie University
Master's degree, Computer Science
Microsoft August 2014 - Present
Avanade March 2010 - August 2014
Premera Blue Cross November 2008 - March 2010
NextIT January 2006 - November 2008
Pacific Northwest National Laboratories June 2005 - January 2006
Eastern Washington University June 2004 - June 2005
Skills
Continuous Integration, Agile Methodologies, .NET, Database Design, SQL, OOP, Scrum, ASP.NET MVC, Databases, Programming, Software Development, PL/SQL, Microsoft SQL Server, Windows, ASP.NET, Integration, Object Oriented Design, XML, Oracle, Design Patterns, Visual Studio, SharePoint, Test Driven Development, C#, WCF, Web Applications, T-SQL
Education
Eastern Washington University 2002 — 2006
Bachelor of Science, Computer Science (Cum laude)
Premera Blue Cross May 2013 - Present
Premera Blue Cross October 2011 - Present
Pearson Curriculum December 2005 - December 2010
Pearson Digital Learning January 2004 - November 2005
Pearson Digital Learning January 2002 - December 2003
Pearson Digital Learning February 2000 - December 2001
Pearson Digital Learning July 1998 - February 2000
SYLVAN LEARNING AND TECHNOLGY CENTER March 1994 - July 1997
Sylvan Learning Center November 1992 - March 1993
MONROE JUNIOR HIGH August 1990 - July 1992
Skills
Educational Technology, E-Learning, SaaS, Strategic Partnerships, Selling, Teaching, Employee Training, Curriculum Design, Program Management, Training, Instructional Design, Management, CRM, Staff Development, Sales, Strategic Planning, Interviews, Time Management, Customer Service, Direct Sales, Budgets, Leadership
Education
Eastern Washington University
BA, Education
Shoreline Unitarian Universalist Church October 2013 - Present
Self-Employed August 2005 - Present
Northlake Unitarian Universalist Church 2007 - 2008
Premera Blue Cross 2001 - 2002
Starbucks 1998 - 1999
Skills
Writing, Editing, Copy Editing, Proofreading, Journalism, Interviewing Skills, Summarizing Information, Typing, Computer/Technical..., Microsoft Office, Desktop Publishing, Blogging, Equality & Diversity, Comparative Religion, Quality Control, Quality Improvement, Quality Assurance, Perfecting, Problem Solving, Idea Generation, Brainstorming, Event Planning, Coordinating Events, Facilitating Meetings, Leadership, Teaching, Training, Tutoring, Office Administration, Office Organizing, Organization &..., Public Speaking, Customer Service, Retail Sales, Work Well Independently, Get Along Well with..., Cooperation, Friendly Demeanor, Reliability, Honesty, Artistic Vision, Creativity, Thoroughness, Perfectionism, Detail-oriented, Highly committed, Willingness to Learn, Dedication to..., Community Organizing, Program Development
Education
Eastern Washington University 2003 — 2004
Therapeutic Recreation/Recreational Therapy
Edmonds Community College 1999 — 2000
Certificate, Advanced Office Skills, 3.9
Western Washington University 1995 — 1998
Bachelor of Arts (BA), Journalism, English, Comparative Religion
Edmonds Community College 1993 — 1995
Associate of Arts and Sciences (AAS)
Command Center May 2013 - Present
Premera Blue Cross May 2011 - May 2012
Premera Blue Cross September 2009 - May 2011
Premera Blue Cross June 2006 - September 2009
Sterling Savings Bank 2005 - 2006
Sterling Savings Bank March 2005 - June 2005
Eastern Washington University January 2002 - March 2005
Skills
Leadership Development, Workforce Planning, Risk Management, HRIS, Employee Benefits, Employee Relations, Employee Engagement, Organizational..., Performance Management, Human Resources, Recruiting, Onboarding, Process Improvement, Team Building, Vendor Management, Change Management, Coaching, Employee Training, Interviews, Customer Service, Talent Management, Strategy, HR Consulting, Personnel Management, Management, Policy, Hiring, Employer Branding, Talent Acquisition, Temporary Placement, Applicant Tracking..., Program Management, Benefits Administration
Education
Eastern Washington University 2001 — 2005
Bachelor of Arts (B.A.), Human Resources Management and Services
The CashLINQ Group May 2014 - Present
The CashLINQ Group October 2012 - May 2014
Premera Blue Cross June 2012 - September 2012
Bright Arrow Technologies June 2011 - November 2011
Skills
C#, Java, HTML, SQL, ASP.NET Web API, Unit Testing, NUnit, Web Services, MSTest, Test Planning, Test Automation, Selenium Testing, MSBuild, ASP.NET, PHP, jQuery, Windows, Microsoft Office, Troubleshooting, Microsoft Excel, PowerPoint, Customer Service, Research, Outlook, Budgets, Microsoft Word, English, Public Speaking, System Administration, Windows Server, Network Security, Software Development, JavaScript, Visual Studio
Education
Eastern Washington University 2007 — 2012
Bachelor of Science (B.S.), Computer Information Systems
BioLife Solutions, Inc. October 2014 - Present
Premera Blue Cross 2005 - 2010
Premera Blue Cross 2001 - 2005
Skills
Customer Service, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Public Speaking, Business Coaching, Data Entry, Photoshop, HTML, Microsoft Word, Social Networking, Software Documentation, Access, Process Improvement, Visio
Education
University of Washington 1994 — 1996
Bachelor of Arts (B.A.), Communications
Edmonds Community College 1992 — 1994
Associate of Arts (AA)
Premera Blue Cross June 2013 - Present
Lumedx February 2008 - June 2013
Lumedx Coorporation February 2008 - March 2011
University of Washington October 2006 - March 2007
Seattle Biomedical Research Institute January 2003 - March 2005
Skills
Microsoft SQL Server, Visual Studio, VB.NET, .NET, Databases, SQL, T-SQL, SSRS, C#, WCF, Software Development, SDLC, Visual Basic, TFS, Software Project..., XML, JavaScript, VBScript, SSIS, ADO.NET, ASP.NET, Agile Methodologies, Web Services, SOA, Scrum, Test Driven Development, Enterprise Software, BizTalk
Education
Devi Ahilya Vishwavidyalaya 1999 — 2001
Msc
Devi Ahilya University, Indore (M
Masters, Biotechnology
MDS University
Bachelors, Biotechnology
University of Washington
Desautel Hege 1997 - Present
Gonzaga University January 2007 - May 2009
Premera Blue Cross 1995 - 1998
Allegro Baroque & Beyond 1992 - 1995
Skills
Public Relations, Media Relations, Strategic Communications, Press Releases, Public Speaking, Community Outreach, Social Media, Marketing Communications, Internal Communications, Copywriting, Editing, Crisis Communications, Corporate Communications, Event Management, Marketing Strategy, Marketing, Social Media Marketing, Fundraising, Nonprofits, Integrated Marketing, Online Advertising, Advertising, Email Marketing, Social Networking, Online Marketing, Strategic Planning, Newsletters, Community Development, Strategy, Leadership, Graphic Design, Management, Corporate Branding, Research, Copy Editing, Journalism, Communications Planning, Blogging, Publicity
Education
Eastern Washington University 1991 — 1995
M.S., Organizational Communications
Whitman College 1987 — 1991
BA, English Lit
HUB International 2013 - Present
Premera Blue Cross 2012 - 2013
Premera Blue Cross 2009 - 2012
Premera Blue Cross 2000 - 2009
Education
Indiana University - Kelley School of Business
MS, Strategic Management
Drexel University
MBA, Finance
University of Nebraska-Lincoln
BS, Psychology
~ July 2015 - Present
Lowell Days Promenade January 2015 - Present
Envisiu Solution, with the Competitive Edge Model January 2008 - Present
Bethesda Lutheran Church, Mountlake Terrace, WA 2000 - Present
Boeing August 2012 - October 2014
Microsoft 2008 - 2012
Thrivent for Lutherans 2005 - 2012
Tek Systems: Weyerhauser, Clearwire, 2007 - May 2008
Swedish Medical Center 2006 - 2007
Premera Blue Cross 2005 - 2006
Skills
Training, Knowledge Transfer, Software Documentation, Windows, Risk Management, SharePoint, Program Management, Software Project..., Project Management, SDLC, Visio, Vendor Management, Software Development, Product Management, Business Intelligence, SQL, Integration, Process Improvement, Change Management, Business Analysis, Six Sigma, Lean Thinking, Data Mining, Business Coaching, Curriculum Development, Career Management, Project Planning, Leadership, Disaster Recovery, Data Center, Strategic Planning, Management, Strategy, Security, Business Process, Agile Methodologies, Testing, Enterprise Software, Analysis
Education
Edmonds Community College 2009 — 2009
eCommerce
University of Washington
BS
Chewelah Casino November 2012 - January 2015
Red Lobster April 2011 - July 2012
Eastern Washington University March 2010 - May 2012
Second Watch Monitoring July 2007 - July 2009
Dr. Olson's Pedatrics January 2007 - July 2007
Surgical Specialist of Spokane May 2006 - September 2006
Premera Blue Cross August 2003 - May 2006
PAML September 2001 - August 2003
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
Eastern Washington University 2010 — 2012
Psychology
Spokane Community College 1999 — 2001
Associate's degree, Liberal Arts
Yelm High School 1991 — 1995
Diploma, General
Premera Blue Cross December 2013 - Present
Swedish Medical Center March 2013 - December 2013
HEALTHCARE MANAGEMENT ADMINISTRATION January 2005 - March 2013
Valley Medical Center May 2000 - November 2006
Valley Medical Center January 1999 - January 2005
Virginia Mason Medical Center January 1995 - January 1997
Seattle Children's Home January 1990 - January 1995
Skills
Healthcare, Hospitals, HCPCS, Auditing, Nursing, CPT, Medical Coding, HIPAA, ICD-9, Medicare, Medical Billing, Cerner, Medical Records, Epic Systems, EHR, Healthcare Management, Healthcare Information..., Medical Terminology, Healthcare Industry, Revenue Cycle
Education
Eastern Washington University 1985 — 1986
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Spokane Falls Community College 1982 — 1985
Associate of Arts (A.A.), AA degree with focus on becoming a Nurse
Premera Blue Cross February 2015 - Present
Premera Blue Cross October 2014 - February 2015
Swedish Edmonds Hospital May 2012 - July 2014
LLC Teplotechnika August 2006 - September 2007
Skills
Medical Terminology, 10 Key, Teamwork, Customer Service, CPT, ICD-9, Cpr Certified, Data Entry, Access, Microsoft Word, Data Analysis, Accounting, Critical Thinking, Research, Problem Solving, Microsoft Excel, Health Insurance, Event Planning, Filing, Medical Billing, Consistency, Communication Skills, Enjoy Working with..., Follow-through Skills, HIPAA, Medical Coding
Education
Edmonds Community College 2011 — 2014
Certificate, Accounting, 3.9
Edmonds Community College, Lynnwood, WA 2010 — 2012
Associate of Technical Arts Degree (ATA), Medical Information Technology & Billing/Coding, 3.9
Belarusian State University
Certificate, Computer Science & Network / Programmer
Minsk State Polytechnic College
Technical Diploma, Robotics and Electronic Technology/Technician
High Country Contractors & Developers January 2015 - Present
Premera Blue Cross December 2013 - December 2014
The Hotel Group March 2012 - June 2013
Seneca Group June 2011 - February 2012
Venus Tourism 2000 - 2011
Education
University of Washington
Graduate Certificate
Christian Life College
Bachelor of Arts (BA)
Edmonds Community College
Associate of Arts (AA)
Premera Blue Cross November 1996 - Present
Education
Eastern Washington University 1992 — 1995
BAS, Marketing and Human Resource Mgmt.
Premera Blue Cross July 2015 - Present
RealNetworks January 2013 - June 2015
RealNetworks December 2007 - January 2013
Telect, Inc. May 1999 - December 2007
Software Spectrum, Inc. 1998 - 1999
Skills
Employee Benefits, Leave Management, Employee Relations, Oracle Advanced Benefits, Vendor Management, Ultipro, Human Resources, Management, Recruiting, Talent Management, Personnel Management, Benefits Administration, Deferred Compensation, Project Management, Talent Acquisition, Employment Law, Process Improvement, Applicant Tracking..., Policy, HRIS, Benefits Negotiation, COBRA, Benefit Plan..., Leadership, Published Author, Oracle HR, Book Writing, Analysis, System Administration, Workforce Planning, Onboarding, Program Management, New Hire Orientations, Employee Engagement, College Recruiting, Performance Management
Education
Eastern Washington University 1998 — 2000
Bachelor of Arts, Human Resources Management
Spokane Community College 1997 — 1998
Associate of Arts, Business
Linfield College 1991 — 1994
Springfield High School 1987 — 1990
Premera Blue Cross 1995 - Present
Skills
Microsoft Office, Competent Communicator..., Competent Leader in..., Access, Insurance, Claim, Data Entry, Medicare, Employee Benefits, Process Improvement, HIPAA, Health Insurance, Underwriting
Education
Edmonds Community College
Associate's degree, Accounting
Onin Staffing February 2011 - Present
Kelly Services December 2005 - February 2011
Premera Blue Cross 2003 - 2005
Skills
Recruitment/Retention, New Business Development, Business Process..., Staffing Industry, Temporary Staffing, Full-cycle Recruiting, Hiring, Talent Acquisition, Recruiting, Industrial Sector, Applicant Tracking..., SDLC, Employee Relations, Onboarding, Executive Search, Leadership, Technical Recruiting, Business Development, Payroll, Contract Recruitment, Human Resources, Sales, Employee Training, Screening Resumes, Training, Cold Calling, Temporary Placement, Interviews, Sourcing, Team Building, PeopleSoft, Management, Internet Recruiting, Staffing Services, Permanent Placement, Customer Service, Employee Benefits, College Recruiting, Talent Management, Account Management, Benefits Administration, Benefits Negotiation, Screening, Recruitment Advertising, Networking, Employer Branding, Taleo, New Hire Orientations, Time Management, Job Fairs
Education
Eastern Washington University 2004 — 2005
Human Resources Management/Personnel Administration, General
Fort Lewis College 1999 — 2003
Business
Premera Blue Cross January 2014 - Present
West Corporation June 2012 - January 2014
West Corporation December 2010 - June 2012
West Corporation September 2010 - December 2010
Clearwater Paper Corporation June 2006 - September 2009
Skills
Call Centers, Telecommunications, Customer Experience, Workforce Management, Vendor Management, Customer Satisfaction, Training, Troubleshooting, BPO, Technical Support, Performance Management, Process Improvement, Leadership, Team Leadership, Customer Service
Education
Eastern Washington University 2006 — 2010
Bachelor's degree, Psychology
Asotin Jr Sr High 2002 — 2006
Premera Blue Cross November 2014 - Present
Premera Blue Cross April 2012 - October 2014
Eastern Washington University January 2010 - December 2011
Premera Blue Cross June 2011 - August 2011
Eastern Washington University June 2008 - December 2009
Skills
C#, Subversion, ASP.NET, Visual Studio, Software Engineering, Eclipse, Mac OS X, Java, SQL, .NET, Programming, CSS, Web Development, Web Applications, SharePoint, JUnit, JavaScript, Software Development, Testing, Microsoft SQL Server, IIS
Education
Eastern Washington University 2010 — 2011
MS, Computer Science
Eastern Washington University 2006 — 2008
BS, Computer Science
Premera Blue Cross March 2013 - Present
Princess Cruises April 2006 - March 2013
University of Washington July 2005 - April 2006
Gonzaga University October 2002 - July 2005
Skills
Employee Relations, HRIS, Human Resources, Recruiting, Benefits Administration, Employee Benefits, Leadership Development, Applicant Tracking..., Background Checks, Public Speaking, Instructional Design, Onboarding, Higher Education, Conflict Resolution, Resume Writing, Social Media Marketing, Deferred Compensation, Personnel Management, Management, Training
Education
Gonzaga University 2003 — 2005
Master of Arts (M.A.), Organizational Leadership
Eastern Washington University 1997 — 2001
Bachelor of Arts (B.A.), Human Resources, Business Administration
WatchGuard Technologies June 2013 - Present
WatchGuard Technologies February 2013 - June 2013
WatchGuard Technologies March 2012 - February 2013
WatchGuard Technologies February 2011 - March 2012
Premera Blue Cross June 2010 - August 2010
The Big Print August 2006 - February 2009
BIGink March 2003 - August 2006
Skills
Troubleshooting, Cisco, Switches, TCP/IP, OSI Model, SSL VPN, VoIP, Active Directory, Firewall Management, Routing Protocols, Routers, VPN, Watchguard, Firewalls, Cisco Technologies, Network Administration, VMware, DNS, DHCP, VMware ESX, vSphere, Network Security, IPSec, SMTP, Technical Support, IPS
Education
Edmonds Community College 2008 — 2011
Network Technology ATA, Computer Networking
Edmonds Community College 2008 — 2011
Network Technology Associate of Technical Art, Network and System Administration/Administrator
San Diego State University-California State University 1996 — 2000
Information Technology
Reardan Edwall School Distr April 2013 - Present
Jubilant HollisterStier LLC July 2012 - October 2012
Jen's All Pro Services October 2009 - July 2012
Clearwire July 2009 - September 2009
Talyst October 2008 - January 2009
BSQUARE January 2007 - March 2008
Jen's Daily Perk April 2004 - August 2006
Premera Blue Cross April 2002 - May 2004
Skills
CRM, Cross-functional Team..., Customer Service, Leadership, Management, Marketing, Process Improvement, Project Management, Salesforce.com, Training
Education
Eastern Washington University 1999 — 2001
BA Business, Marketing
Reardan 1990 — 1994
Premera Blue Cross May 2012 - Present
Premera Blue Cross January 2011 - Present
Ace Hardware June 2009 - January 2011
Premera Blue Cross February 2008 - May 2009
Skills
Health Insurance, Claim, Insurance, Claims Resolution, Provider Relations, General Insurance, Coordination of Benefits, Business Development, Employee Benefits, Multitasking Skills, Problem Solving, Strategic Planning, Efficiency, Pricing, Sales, Cashiering, Freight, Customer Satisfaction, Blue Card, Microsoft Office, Microsoft Excel, PowerPoint, Internet, Web Applications, Microsoft Word, Mac, Windows, Photography, Photoshop, Video Production, Video Editing
Education
Edmonds Community College 2008 — 2009
Lynnwood High School 2004 — 2007
Pivot Point Consulting, LLC February 2013 - Present
Tirebuyer.com September 2012 - February 2013
Limeade May 2012 - August 2012
Premera Blue Cross September 2011 - April 2012
The Regence Group June 2010 - August 2011
Cognizant Technology Solutions June 2009 - June 2010
The Regence Group August 2004 - March 2009
Ford Motor March 2004 - July 2004
Thompson Medstat November 2003 - February 2004
Eastern Michigan University's dining services September 2000 - October 2003
Skills
HIPAA, EDI, Data Warehousing, SQL Server, UML, Process Improvement, Project Management, Requirements Analysis, Visio, Integration, Oracle, Microsoft SQL Server, Requirements Gathering, SQL, Databases, Software Project..., Business Intelligence, SDLC, Business Analysis
Education
Eastern Michigan University 2002 — 2003
Graduate Certificate in Accounting & Financial Operation Controls ( Endorsed by IIA ), IT auditing & security controls
Eastern Michigan University 2000 — 2002
MBA, Information systems
Dr. Babasaheb Ambedkar University 1993 — 1997
BS, Mechanical Engineering
Premera Blue Cross February 2007 - Present
Bank of America August 1979 - February 2007
Skills
Health Insurance, Insurance, SharePoint, Employee Benefits, Process Improvement, Vendor Management, Software Documentation, Outlook, Administrative..., Training, HIPAA, Team Building, Visio, Access, Healthcare
Education
Edmonds Community College
Economics
Avista May 2011 - Present
Vivacity February 2009 - May 2011
Premera Blue Cross June 2006 - February 2009
Spokane Regional Health District January 2001 - February 2006
Washington State Department of Corrections January 2000 - December 2001
Spokane Regional Health District January 1998 - December 2000
US Army 1988 - 1995
Skills
Program Management, Healthcare, Strategic Planning, Leadership, Policy, Human Resources, Grants, Community Development, Management, Collaboration, Public Health
Education
Eastern Washington University 2006 — 2010
Masters in Public Administration and Health Services Administration Graduate Certificate Program
Sam Houston State University 1993 — 1997
BS, Health Education
Mannheim American High School
Legacy November 2012 - December 2012
Second Chance Thrift Store March 2012 - May 2012
Edmonds Community College September 2005 - August 2007
Evergreen Auto Glass February 2005 - September 2005
Premera Blue Cross September 2000 - July 2004
Skills
4 years as a File Clerk, Accurate Data Entry, 2 years as a Library..., Telemarketing, Computer Proficiency, Horticulture, Food Service Operations, Dishwashing, Multi Tasking, •Answer telephones,..., A great attitude, and..., 19 years plus of..., •Exceptional attention..., Excellent oral and...
Education
Edmonds Community College 2005 — 2007
ATA, Business Administration and Management, General, 3.0
BCTI, Everett, WA 1999 — 2000
Certificate, Business/Office/Data Entry
Granite Falls High School 1994 — 1997
Diploma, Ornamental Horticulture, music, Graphics/Printing, etc.
Slalom Consulting February 2015 - Present
American Airlines October 2013 - February 2015
United States Army January 2006 - December 2013
US Airways March 2013 - October 2013
Heath and Welness Industry November 2012 - March 2013
Gravity Jack April 2011 - November 2012
Premera Blue Cross 2010 - 2010
Skills
Security Clearance, Microsoft Office, Military Operations, DoD, Microsoft Excel, Strategic Planning, Program Management, Command, Team Leadership, Customer Service, Project Management, Team Building, Army, PowerPoint, Microsoft Word, Military Experience, Project Planning, Leadership, Government, Military, C#, Microsoft SQL Server, .NET, Agile Methodologies, Agile Project Management, Pivotal Tracker, iOS Development, Android Development, MVC, OOP, Management
Education
Eastern Washington University 2005 — 2011
Bachelor of Science (BS), Computer Information Systems
Pacific Continental Bank May 2011 - March 2012
Wells Fargo Bank August 2007 - April 2011
Financial Capital Inc dba Mtginfoline July 2005 - August 2007
Premera Blue Cross January 2000 - January 2005
Media Services January 1998 - January 2000
Skills
Customer Service, Sales, Administrative..., Bookkeeping, Business Development, Business, Community Outreach, Credit, E-Learning, Events, Entrepreneurship, Arts, Social Media Marketing, Problem Solving, Goal Oriented, Leadership, Marketing Research, Market Planning, Microsoft Office, New Business Development, Negotiation, Social Networking, Email Marketing, Team Building, Time Management, Public Speaking, Finance, Analysis, Loans, Marketing, Training, Insurance, Banking
Education
DeVry University
Bachelors, Business Administration Major in Marketing
Caldwell Securities, Inc. June 2010 - Present
Richard A. Saso, CPA, Inc. January 2005 - Present
United States Treasury October 2003 - June 2004
Radiant Research, Inc. May 2003 - October 2003
Premera Blue Cross June 1996 - December 2002
First Health/EBP October 1995 - June 1996
Carl T. Hayden VAMC May 1992 - February 1995
United States Army-Europe September 1988 - September 1991
Skills
Financial Analysis, Risk Evaluation, Initiate Action, Tax, Accounting, Financial Reporting, Compliance, Financial Accounting, Billing, Microsoft Office, Excel, PowerPoint, Word, Forecasting, Strategic Planning, Analysis, Business Planning, Problem Solving, Accounts Payable, Customer Relations, Financial Planning, Customer Service, Research, Quickbooks, General Ledger, Accounts Receivable, Reconciliation, Public Speaking, Business Strategy, Cash Flow, Internal Controls, Team Building, Restaurants, Bitcoins, Adobe Acrobat X Pro, Law offices
Education
University of Phoenix-Concord 2005 — 2006
Master of Business Administration, Business Administration
CPA Examination 2002 — 2002
Public Accounting, Auditing, Business Law, Financial Accounting, Taxation, Fund, & Managerial Accounting
DeVry University Phoenix 1992 — 1995
Bachelor of Science in Accounting, Accounting
Confluence Health September 2014 - Present
Premera Blue Cross June 2012 - July 2014
West Valley School District January 2012 - June 2012
Eastern Washington University September 2008 - December 2011
West Valley School District September 2009 - November 2011
Gatto's Pizza January 2008 - May 2010
Larry's Drive In September 2002 - September 2007
Skills
Human Resources, Employee Training, Content Development, Performance Improvement, Process Improvement, Health Insurance, Claims Handling, Customer Experience, Teaching Reading, Spanish Teaching, ICD-10, ICD-9, Coaching & Mentoring
Education
Eastern Washington University 2007 — 2011
Bachelor’s Degree, Secondary Education and Teaching
Wenatchee Valley College 2006 — 2007
Transfered , Education
Eastmont Sr. High School 2002 — 2005
High School Diploma
Premera Blue Cross January 2012 - Present
The Golf Club at Newcastle September 2010 - December 2011
Schwartz Brothers Restaurants September 2006 - September 2010
DeLILLE Cellars June 2005 - September 2006
Ste. Michelle Wine Estates July 2000 - April 2005
Skills
Event Planning, Corporate Events, Event Management, Event Execution, Strategic Partnerships, Communication, Project Plans, Program Coordination, Site Visits, Menu Development, Catering Sales, Restaurants, Food Service, Weddings, Food & Beverage, Budget Process, Catering, Sponsorship, Wine, Leadership, Meeting Planning, Marketing, Trade Shows
Education
University of Washington 1996 — 2000
Interdisciplinary Arts and Sciences Major
Eastern Washington University 1998 — 1999
Redmond Highschool 1993 — 1996
3.8 GPA
Beresford Booth PLLC July 2009 - Present
Washington Mutual, Inc April 2009 - July 2009
Washington Mutual Bank March 2007 - January 2009
Hickman Menashe, P.S. September 2005 - March 2007
US Department of Defense August 2003 - March 2005
Premera Blue Cross July 1999 - November 2002
Skills
Legal Research, Legal Writing, Corporate Law, Corporate Governance, Estate Planning, Mergers & Acquisitions, Litigation, Litigation Support, Research, Civil Litigation, Intellectual Property, Commercial Litigation, Licensing, Executive Management
Education
University of Washington 2000 — 2002
Bachelor of Arts (B.A.), Sociology
Edmonds Community College 1997 — 1999
Associate of Arts and Associate of Technical Arts; ABA Approved, Paralegal Program
Premera Blue Cross July 2015 - Present
Skills
Telecommunications, Cloud Computing, Data Center, Networking, Unified Communications, Wireless, Virtualization, VoIP, Network Security, Mobile Technology, Business Development, Product Management, Cisco Technologies, Mobile Devices, Integration, Pre-sales, Managed Services, Solution Selling, Project Management
Education
Eastern Washington University 1990 — 1995
Bachelors
Onit Management Consulting 2013 - Present
Costco Wholesale September 2012 - December 2012
Puget Sound Energy 2012 - 2012
Premera Blue Cross 2011 - 2012
Univar 2011 - 2011
Acision 2010 - 2010
Clearwire 2010 - 2010
Nokia Siemens Networks 2009 - 2010
My Family Doctor 2009 - 2009
Bell Mobility 2007 - 2007
Skills
Program Management, Telecommunications, Project Management, PMP, Change Management, Integration, Business Development, Strategy, PMO, UMTS, Management, Leadership, Cross-functional Team..., Vendor Management, Microwave, Training, Infrastructure, Enterprise Software, Project Planning, Consulting, Infrastructure..., Management Consulting, Wireless, Logistics Management, Schedule Management, Solution Implementation, Large Systems..., Network Deployment, Financial Management..., Modernization, Portfolio Management, International Business..., Relationship Management, Disaster Recovery, Business Process..., Vendor Relationship..., Lean Tools, Agile Methodologies, VMware, Windows Azure, WebSphere, 3G, Optical Fiber, IP, MW
Education
Villanova University
Master Certificate, Applied Project Management
Illinois Institute of Technology
Bachelor of Business Administration (BBA), Management Information Systems
DePaul University
Telecommunications Management Program
CUNA Mutual Group May 2014 - Present
Menards September 2013 - May 2014
Scottsdale Insurance Company November 2008 - May 2013
AAA Northern CA, Utah, Nevada June 2006 - November 2008
PFE International Inc November 2003 - June 2006
Premera Blue Cross October 2000 - August 2003
Skills
Vendor Management, Business Process, Process Improvement, Business Process..., Project Management, Program Management, PMP, Management, Cross-functional Team..., Process Management, Business Analysis, Software Documentation, Integration, Governance, SharePoint, Business Requirements, Project Portfolio..., Visio, Training, Coaching, Six Sigma, Business Process Mapping, Software Project..., Requirements Analysis, IT Management, MS Project, Analysis, Strategy, Risk Management, PMO, SDLC, Agile Methodologies, IT Strategy, Testing, Business Transformation, Requirements Gathering, Leadership, Project Planning, Management Consulting, Business Intelligence, Contract Negotiation, Curriculum Design, Property & Casualty..., Agile & Waterfall...
Education
Mesa Community College 2010 — 2012
Certificate, CCL of Project Management, 4.0
MoreStream.com University 2011 — 2011
certification, Lean Six Sigma Green Belt Certification
Edmonds Community College 1996 — 1998
Certificate of Project Management, Business Administration and Management, General
Portland Community College January 2006 - Present
Clark Public Utilities August 2003 - December 2005
Premera Blue Cross August 1999 - August 2003
Illinois Health Care June 1997 - August 1999
Providence Health & Services April 1995 - May 1997
Allstate July 1985 - April 1995
Education
Washington State University 2003 — 2007
MPA, Public Administration
DePaul University 1991 — 1992
BA, Information Systems
Premera Blue Cross March 2015 - Present
Lutheran Community Services Northwest August 2012 - May 2015
Lutheran Community Services Northwest May 2010 - October 2012
Institute for Family Development July 2008 - May 2010
Isabella House April 2005 - January 2006
Colstrip Public Schools September 1997 - June 2004
Skills
Children's Mental..., TFCBT and CBT Plus, Motivational..., Child Sexual Abuse and..., Mental Health, Treatment, Therapists, Foster Care, Child Welfare, Crisis Intervention, Social Services, Case Managment, Mental Health Counseling, Behavioral Health, Nonprofits, Adolescents, Grief Counseling, Group Therapy, Program Development, Community Outreach, Technology Needs..., Clinical Supervision, Child Development, Adolescent Therapy, CBT, Case Management, Conflict Resolution, DBT, Interventions, Play Therapy, Post Traumatic Stress, Program Evaluation, Trauma Therapy, Psychotherapy, Youth Development, Counseling Psychology, Psychology, Family Services
Education
Eastern Washington University 2007 — 2008
MSW, Social Work
Eastern Washington University 2007 — 2008
Master of Social Work (MSW), Social Work
Eastern Washington University 2005 — 2007
Bachelor of Social Work, Social Work
Rocky Mountain College 1992 — 1993
Associate's degree, Paralegal Studies
Premera Blue Cross January 2011 - Present
Emergency Services Coordinating Agency (ESCA) 1998 - Present
Seattle Children's Hospital July 2004 - January 2011
Microsoft 1999 - 2004
Skills
Testing, Quality Assurance, Automation, Test Automation, Test Planning, Quality Center, Visio, SDLC, Agile Methodologies, Microsoft SQL Server, Scrum, Software Quality..., Process Improvement, Requirements Analysis, SharePoint, Performance Testing
Education
Northeastern University - Graduate School of Business Administration 1983 — 1986
MBA
University of Washington 1978 — 1980
BSEE
Premera Blue Cross July 2010 - Present
microsoft 2004 - July 2010
Danske Bank 2001 - 2003
Xylo 2000 - 2001
Elf Technologies 1998 - 2000
Olicom 1994 - 1998
Abraxas 1994 - 1996
Microsoft Ireland 1991 - 1992
Dansk Supermarked 1987 - 1991
Skills
C#, Perl, XML, Agile Methodologies, SQL, COBOL, Software Engineering, .NET, Scrum, Software Development, Visual Studio, Software Design, Web Services, JavaScript, Software Project..., SOA, Microsoft SQL Server, Test Automation, Databases, Oracle, Java, WCF, C, XSLT, CSS, DB2, WPF, TFS, Agile Project Management, UML, ASP.NET
Education
Danmarks Tekniske Universitet 1994 — 1996
Århus Teknikum 1987 — 1991
BS, Software Engineering
Premera Blue Cross February 2012 - September 2014
Cenveo March 2007 - July 2011
Mailhandler Services Inc October 2005 - March 2007
Cenveo/ Valco Graphics September 1998 - October 2005
World Class Mailing & Data Company August 1994 - September 1998
Skills
Process Improvement, Leadership, Vendor Management, Six Sigma, Project Management, Direct Mail, Supply Chain Management, Digital Printing, Variable Data Printing, Inventory Management, Start-ups, Business Process, Public Speaking, Supply Chain, Executive Management, Lean Manufacturing, Quality Management, Managerial Finance, Logistics Management, Data Management, Direct Marketing, Production Managment, Manufacturing..., Sales, Marketing Strategy, Account Management
Education
Western Governors University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2001 — 2004
Bachelor's Degree, Business Administration, Management and Operations, 3.86
Edmonds Community College 2011 — 2012
Certificate, Business Systems Analysis, Computer and Information Sciences, General, 4.0
Missouri Western State University 1991 — 1993
Music Education
Calypso Healthcare Solutions September 2011 - October 2013
Calypso Healthcare Solutions September 2011 - October 2013
Premera Blue Cross September 2007 - September 2011
Premera August 1998 - September 2007
Skills
Health Insurance, Business Requirements, Process Improvement, Insurance, Business Analysis, SharePoint, Talent Management, Employee Training, Operating Budgets, Vendor Management, Coaching, Team Leadership, Training, Medicare, Leadership, Program Management, Risk Management, Strategic Planning, Business Strategy, Performance Management, Service Delivery, Customer Service, Managed Services, Business Planning, Manage Client..., Resource Management, Operations Management, Career Development, Lean Thinking, Lean Tools, Professional Mentoring, Innovation Management, Value Stream Mapping, Workforce Planning, Change Management, Business Modeling
Education
Edmonds Community College
Amica Mutual Insurance June 2009 - Present
Premera Blue Cross February 2009 - May 2009
Recall July 2002 - August 2008
Skills
Invoicing, PeopleSoft, Salesforce.com, Account Reconciliation, Access
Education
Eastern Washington University
Premera Blue Cross June 2012 - Present
Premera Blue Cross June 2005 - June 2012
Premera Blue Cross April 2002 - October 2009
Skills
IT Service Management, BMC Remedy, Service Desk, BMC Patrol, Troubleshooting, Windows 7, ITIL, Configuration Management, Incident Management, Enterprise Architecture, Disaster Recovery, Integration, SharePoint, Release Management
Education
Edmonds Community College 1997 — 1999
Everett Community College 1994 — 1997
Spokane Transit June 2011 - Present
Sterling Financial Corporation September 2004 - June 2011
Sterling Savings Bank 2004 - 2011
Premera Blue Cross November 1996 - March 2003
Education
Eastern Washington University 1989 — 1994
BA, Accounting
Minot State University 1987 — 1989
Accounting
Leadership Spokane
Premera Blue Cross July 2010 - Present
Premera Blue Cross January 2003 - July 2010
Skills
Kaizen, Software Documentation, Process Improvement, Business Process..., Team Leadership, Change Management, Project Management, Call Centers, Insurance, Team Building, Troubleshooting, Training, Business Analysis, Management, Leadership, Visio, Customer Satisfaction, SharePoint, Lean Manufacturing, Cross-functional Team..., Quality Assurance, Program Management, Vendor Management, Access, Data Analysis, Analysis, Performance Management, Business Process, SDLC
Education
Eastern Washington University 1999 — 2003
BA, Technical Communication
Premera Blue Cross March 2008 - Present
Premera Blue Cross 2008 - 2009
VA Medical Center July 2004 - February 2008
University of Washington Medical Center 2002 - 2004
Education
University of Illinois at Chicago 1998 — 2002
PharmD, pharmacy
Drake University 1996 — 1998
Pre-pharmacy
Premera Blue Cross 2009 - Present
JP Morgan Chase September 2008 - March 2009
WaMu 2005 - 2009
Washington Mutual 2005 - 2009
Skills
SDLC, SQL, Requirements Gathering, Requirements Analysis, SharePoint, Program Management, Visio, Data Warehousing, Data Analysis, Business Analysis, Microsoft SQL Server, Agile Methodologies, Business Intelligence, Data Modeling, Databases, Netezza, Software Development
Education
Earlham College
Providence Health & Services Washington/Montana March 2008 - Present
CorVel Corporation July 2005 - March 2008
Premera Blue Cross August 2001 - August 2006
QualMed 1994 - 1997
Medical Service Corp 1974 - 1984
Skills
Healthcare Industry, Provider Relations, Medicare, Healthcare Management, Leadership, Change Management, Management, Process Improvement, Negotiation, Managed Care, Medicaid, Healthcare, Team Building, Contract Negotiation, Analytical Skills, Hospitals
Education
Eastern Washington University 1978 — 1980
MBA, Health Care and Economics
Eastern Washington University 1975 — 1978
BA, Health Service Administration
Spokane Community College 1971 — 1972
Associate, Nursing
Medical Lake High School 1967 — 1970
Alamo Cybersecurity, Forensics and Data Recovery January 2010 - Present
Edmonds Community College April 2009 - Present
Quardev Laboratories August 2009 - November 2012
Premera Blue Cross July 2002 - December 2005
LifeWise Health Plan of Oregon April 2002 - June 2002
JP Morgan Chase September 2001 - April 2002
SBPA Systems, Inc. January 1998 - March 2001
TeleCheck November 1995 - February 1998
Harris County Psychiatric Center May 1995 - October 1995
Landata March 1991 - May 1995
Skills
Linux, Software Development, Unix, XML, Microsoft SQL Server, SDLC, Databases, Programming, Access, Visio, Windows, Visual Studio, Oracle, Java, Visual Basic
Education
Edmonds Community College 2008 — 2012
Computer Forensics & Security, Network Technology, A
Texas State University 1988 — 1991
MS - incomplete, Computer Science
Texas State University 1982 — 1987
BS, Computer Science
Truven Health Analytics March 2013 - Present
Molina Healthcare May 2011 - March 2013
Community Health Plan of Washington May 2009 - May 2011
Community Health Plan of Washington September 2008 - May 2009
Seattle Indian Health Board October 2007 - September 2008
The Regence Group March 2004 - September 2007
Hennessey and Associates February 2003 - March 2004
Solucient May 1998 - February 2003
Premera Blue Cross January 1993 - February 1998
Premera Blue Cross June 1984 - January 1993
Skills
Medicaid, Managed Care, Provider Relations, Medicare, HMO, PPO, Healthcare Industry, EHR, Healthcare Consulting, Cross-functional Team..., CPT, Revenue Cycle, Contract Negotiation, Training, Medical Billing, EMR, Informatics, Medical Terminology, Physicians, Medical Coding
Education
Nursing Assistant Training Institute 2010 — 2011
CNA, Nursing Assistant/Aide and Patient Care Assistant/Aide
Western Washington University 1982 — 1984
BA, Psychology, Philosophy
North Seattle Community College 1979 — 1980
Certification, Pharmacy Technician
Edmonds Community College 1978 — 1980
AA, Psychology
Lynnwood High School
Lynnwood High School
Mills Group January 2015 - March 2015
Gentiva Health Services September 2010 - August 2014
Premera Blue Cross November 2008 - September 2010
Western United Life Assurance Co, Inc. WULA.com February 2004 - August 2008
Wells Fargo Home Mortgage 2001 - 2004
HMU Management 1998 - 2001
Mackey's Super Valu March 1970 - August 1980
Skills
Financial Reporting, Accounting, Financial Analysis, Sarbanes-Oxley Act, Internal Controls, General Ledger, Auditing, QuickBooks, Account Reconciliation, Budgets, Process Improvement, Internal Audit, Accounts Receivable, Accounts Payable, Financial Modeling, Forecasting, Microsoft Excel, Financial Statements, GAAP, Access, Leadership, Medicare, Strategic Planning, Finance, Analysis, Managerial Finance, US GAAP, Financial Accounting
Education
Eastern Washington University 1991 — 1993
Master's Degree, Master of Science, Communications, Entrepreneurship & Information Systems, 3.8
Wartburg College 1977 — 1981
B.A., Economics, Business Administration w/Accounting Emphasis
Guttenberg High School 1973 — 1977
High School, Pre-College Studies Primarily
HP Technologies June 2009 - Present
Amerigroup Corporation December 2009 - October 2012
Legacy Consulting Inc October 2009 - October 2009
Legacy Consulting Services November 2008 - July 2009
Premera Blue Cross September 2007 - November 2008
Premera Blue Cross August 2003 - September 2007
Premera Blue Cross / NorthStar January 2000 - August 2003
Premera Blue Cross February 1999 - January 2000
Richmond Clinic January 1997 - February 1999
Skills
Software Documentation, Business Analysis, Project Management, Data Modeling, Claim, Configuration Management, Staff Supervision, Healthcare Information..., HIPAA, Healthcare, Visio, Requirements Gathering, Medicare, ICD-10, Testing, Analysis, Managed Care, Training, Troubleshooting, EHR, Management, Healthcare Management
Education
University of Phoenix
Bachelor, Science Business Management
Scott & White Hospital
EMT-B, Emergency Medical Technician
Dallas County Community College 1986 — 1992
Management & some nursing classes
ConCorde Career Institute
NCMA, Medical Assistant
Unity September 2000 - Present
Group Health Cooperative June 1998 - June 2000
Premera Blue Cross June 1991 - June 1998
Skills
First Aid, Security Management, Protection, Emergency Management, Security Operations, Program Management, Fundraising, Team Building, Physical Security, Private Investigations, Nonprofits, Conflict Resolution, Management, Public Speaking, Strategic Planning, Event Management, Leadership, Event Planning, Customer Service, Leadership Development, Program Development, Community Outreach, Social Media, Social Networking, Volunteer Management
Education
Eastern Washington University 1985 — 1990
Business Administration, Accounting
Spokane Falls Community College 1970 — 1972
AA, General
Premera Blue Cross May 2013 - Present
Pacific Prosperity Group, LLC October 2011 - April 2013
Larson Insurance Solutions September 2009 - April 2013
NASE Care May 2010 - December 2010
Pacific Northwest Insurance October 2009 - May 2010
Mutual of Omaha September 2008 - July 2009
United Group Association January 2005 - June 2008
United Group Association November 2002 - January 2005
Skills
Disability Insurance, Long-term Care, Insurance, Small Business, Term Life Insurance, Medicare, Employee Benefits, Long Term Care Insurance, Life Insurance, Health Insurance, Retirement, Fixed Annuities, Accident, Retirement Savings, Entrepreneurship, Licensed Life & Health..., Retirement Planning, Whole Life, Health Savings Accounts, Leadership
Education
Eastern Washington University
BA Degree, Communications with Public Relations
CSG International 2001 - Present
Fred Meyer 1999 - 2000
Premera Blue Cross 1998 - 1999
Mutual of Omaha 1997 - 1998
Union Pacific Railroad 1996 - 1997
First Data Corporation 1995 - 1996
CSG International 1988 - 1995
Education
Creighton University 1990 — 1995
MCS, Computer Science
University of Nebraska-Lincoln 1980 — 1985
BS, Computer Science
Kelly Services July 2014 - Present
JEREMY ARMES DESIGNS LLC August 2013 - Present
Goodwill Industries of the Inland Northwest March 2014 - July 2014
People to People Ambassador Programs May 2008 - August 2013
University of Phoenix February 2006 - May 2008
Premera Blue Cross August 2003 - August 2005
Skills
Tourism, Scheduling, Outlook, Customer Service, Training & Development, Public Speaking, Public Health, Event Management, Program Management, Coaching, Training, Process Scheduler, Team Building, Leadership Development, Management, Employee Training, Budgets, Recruiting, Sales, Strategic Planning, Project Management, Project Planning, Time Management
Education
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration and Management, General, Graduated!!!!
Eastern Washington University
Bachelor of Applied Science (B.A.Sc.), Community Health Education, Graduated!!!
Cigna July 2014 - Present
First Choice Health September 2011 - July 2014
Regence BlueShield January 2007 - August 2011
Premera Blue Cross June 2005 - January 2007
Skills
Disability Insurance, Employee Benefits, Account Management, Insurance, Health Savings Accounts, Medicare, Underwriting, HIPAA, Health Insurance, Health Care Reform, Leadership, Brokers, Managed Care, COBRA, Benefits Administration
Education
Eastern Washington University 1980 — 1984
BA, Business
City of Spokane April 1997 - Present
Premera Blue Cross 1986 - 1997
Skills
Network Administration
Education
Eastern Washington University
Bachelor's degree, Management Information Systems
Premera Blue Cross August 2004 - Present
Marsh March 1997 - August 2004
Skills
Employee Benefits, Health Insurance, Insurance, Disability Insurance, Underwriting, Life Insurance, Brokers, Managed Care, Medicare, Claim
Education
Eastern Washington University 1991 — 1996
Premera Blue Cross November 2009 - Present
Skills
Claim, Insurance, Health Insurance, Subrogation, General Insurance, Claims Management
Education
Edmonds Community College
Associate's degree, Business
Maser's Academy of Fine Grooming
Premera Blue Cross February 2011 - Present
Regence Blue Shield February 2001 - December 2009
Regence Blue Shield January 2009 - July 2009
Regence Blue Shield February 2001 - July 2009
Providence Home Health Supply July 1997 - July 1998
Apria Healthcare January 1994 - June 1997
Apria Healthcare January 1994 - July 1995
Apria Healthcare January 1995 - June 1995
Pro Med September 1992 - June 1993
Northwest Biomedical Services October 1990 - July 1992
Education
Delta College
Delta College University Center\Michigan
Associate, Arts
CIGNA April 2012 - Present
Premera Blue Cross November 2009 - May 2012
Kibble & Prentice November 2008 - November 2009
Premera Blue Cross August 2006 - November 2008
Premera Blue Cross December 2002 - August 2006
Premera Blue Cross January 2000 - December 2002
Skills
Employee Benefits, Health Insurance, Insurance, Management, Underwriting, Disability Insurance, Customer Service, Health Savings Accounts, New Business Development, Brokers, Managed Care, Life Insurance, Medicare, Account Management, COBRA
Education
Edmonds Community College
Business Administration
Premera Blue Cross September 2010 - Present
Accounting June 2010 - Present
Fruci and Associates 2009 - 2010
Education
Eastern Washington University 2008 — 2010
BAB, Accounting
Premera Blue Cross January 2001 - Present
Jet City Carpet Cleaning November 1997 - February 1998
Silverlake Safe Storage & Car Wash May 1987 - November 1997
Skills
Health Insurance, Process Improvement, Customer Service, Customer Relations
Education
Edmonds Community College 2008 — 2008
Accounting 101/Computer Skills
Edmonds Community College 1978 — 1979
Clerical & Bus Mgmt
PeaceHealth Southwest Washington Medical Center September 2013 - Present
PeaceHealth Southwest Washington Medical Center 2010 - September 2013
The Vancouver Clinic 2004 - 2009
Premera Blue Cross 2001 - 2004
KPC Global Care 2000 - 2001
Med Trust, Inc. 1998 - 2000
PHYCOR/North American Medical Management 1997 - 1998
AHI Healthcare Systems Inc. 1994 - 1997
CIGNA Healthcare 1984 - 1994
Skills
Practice Management, Ambulatory Care, Clinical Operations, Process Improvement, Healthcare Management, Healthcare Facility..., EMR, Clinical Research, Recruiting, Hospitals, Healthcare, Managed Care, Physician Relations, Healthcare Industry, Physicians, HIPAA, Healthcare Consulting, EHR, Healthcare Information..., Health Policy, Informatics, Oncology, Quality Improvement, CPOE, JCAHO, Medicaid, Network Development, Epic Systems, Team Building, Leadership
Education
Webster University 1974 — 1976
MA, Public Administration
Drury University 1967 — 1971
BA, Psychology and Music
Seattle Central Community College 2014 - Present
Boots to Shoes 2014 - Present
Volunteer Activities December 2010 - Present
One Less Mountain 2011 - December 2013
Clinical Outcomes Assessment Program September 2012 - April 2013
Chi-square Technologies 2011 - 2011
Premera Blue Cross 2000 - 2011
UW MHA 1998 - 2000
Regence Blue Shield September 1994 - December 1999
US West Communications September 1978 - April 1992
Skills
Healthcare, Non-profits, Healthcare Management, Hospitals, Utilization Management, Healthcare improvement, Nonprofits, Medicine, Treatment, Clinical Research, Managed Care, Provider Relations, Medicaid, EMR, Health Policy, Health Insurance, Medicare, HIPAA, Community Outreach, Public Health, Mental Health, Patient Safety, Informatics, Healthcare Consulting, Quality Improvement, EHR, Disease Management, Physicians, Physician Relations, Case Managment, Practice Management, Healthcare Industry, Program Development, Health Care Reform, Revenue Cycle, Policy, Epic Systems, Home Care, Inpatient, Nursing, Behavioral Health, Family Medicine, Internal Medicine, Credentialing
Education
University of Washington 1998 — 2000
MHA, Health Administration
Duke University School of Medicine 1964 — 1968
MD, Medicine
seattle childrens hospital December 2007 - Present
Premera Blue Cross April 2002 - December 2007
Metrocall August 1999 - February 2002
Skills
Healthcare, Medical Billing, Epic Systems, ICD-9, Medical Terminology, Hospitals, Revenue Cycle, HIPAA, Healthcare Management, Customer Service, Medicare, Insurance, Health Insurance, Data Entry, Healthcare Information..., Medicaid, Process Improvement, Leadership, Outlook
Education
Edmonds Community College 2013 — 2017
Bachelor's Degree, Accounting and Related Services
St Joseph's High 1987 — 1992
grade 12
AstraZeneca Pharmaceuticals September 2000 - Present
Group Health Cooperative August 1997 - September 2000
Premera Blue Cross April 1988 - August 1997
Skills
Pharmaceutical Sales, Supervising, Project/Product Manager, Managed Care, Cardiology, Diabetes
Education
Eastern Washington University 1979 — 1983
Business Administration, Management Information Systems
Smiles by Design 2008 - 2012
Premera Blue Cross January 2006 - July 2008
Education
Edmonds Community College 2002 — 2003
Medical Office Technician
Quality HealthCare September 2012 - Present
Qualis Health September 2011 - March 2012
Qualis Health September 2011 - March 2012
Premera Blue Cross September 2002 - September 2011
Skills
Computers, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Fax, Filing, Health Insurance, Medical Terminology, Medical Records, Typing, Data Entry, Customer Service, Word Processing, Phone Skills, Answering Phones, CPT, ICD-9, Appeals, Procedure Development, Accounts Payable, Accounts Receivable, Money, Training
Education
Edmonds Community College 2010 — 2010
Medical Terminology
Edmonds Community College 2001 — 2001
Business Applications Certificate, Computers
Premera Blue Cross October 2014 - Present
ADP, Inc. August 2012 - June 2014
Comcast Cable August 2010 - July 2012
Education
Edmonds Community College 1999 — 1999
High School Diploma, General Studies
The Chicago Bar Foundation April 2014 - June 2014
Circuit Court of Cook County Juvenile Justice and Child Protection September 2013 - December 2013
Premera Blue Cross May 2010 - May 2011
Diverse Marketing Solutions January 2009 - April 2010
Carnival Cruise Line August 2008 - December 2008
Skills
Microsoft Word, Public Speaking, Social Media, Microsoft Office, Customer Service, Leadership, Research, Event Planning, Strategic Planning, Social Networking, Nonprofits, Marketing, Project Management, Data Analysis, Analitical, Operating Systems
Education
DePaul University 2013 — 2015
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies and Pre-Law
Premera Blue Cross October 2012 - Present
Premera Blue Cross July 2008 - October 2012
Premera Blue Cross November 2006 - July 2008
Skills
SharePoint Designer, Microsoft Office, Project Management, SharePoint, Visio, Access, MS Project, Adobe Acrobat, Windows 7, Analysis, Requirements Gathering
Education
Edmonds Community College 2013 — 2016
Associate of Technical Arts
Edmonds Community College 2007 — 2013
Project Management Certificate
Monroe High School 2002 — 2005
High School Deploma
Premera Blue Cross December 2013 - Present
Premera Blue Cross December 2013 - Present
Skills
Health Insurance, Insurance, Employee Benefits, Claim, Managed Care, HIPAA, Health Savings Accounts, Process Improvement, HMO, Benefits Administration, Medicare
Education
Edmonds Community College 1985 — 1988
Business Admin, Court Reporting
Amerigroup October 2014 - Present
Amerigroup November 2012 - October 2014
Amerigroup June 2012 - October 2012
Molina Healthcare February 2007 - May 2012
Premera Blue Cross May 2005 - February 2007
Education
Eastern Washington University 2000 — 2004
Bachelor of Business Administration (BBA), Marketing
Zenith American Solutions February 2015 - Present
Premera Blue Cross 2009 - 2011
Premera Blue Cross 2007 - 2009
CARQUEST Auto Parts 2002 - 2007
Skills
Customer Service, Call Centers, Insurance, Health Insurance, Employee Training, Sales, Invoicing, Employee Benefits, Human Resources, Retail
Education
University of Washington 2003 — 2006
Bachelor of Arts (B.A.), Sociology
Edmonds Community College 2000 — 2003
Associate's degree