Premera Blue Cross
Industry: Health insurance company
DescriptionPremera Blue Cross is a not-for-profit Blue Cross Blue Shield licensed health insurance company based in Mountlake Terrace, Washington, United States. Headquarters: Mountlake Terrace, Washington, United States CEO: Jeff Roe (Oct 2014–) Parent organization: Blue Cross Blue Shield Association Number of employees: 3,200 SVPs: Cecily Hall, Lee McGrath Subsidiaries: LifeWise Health Plan of Oregon, Academe, Inc.
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Premera Blue Cross Employees
Premera Blue Cross January 2014 - Present
Robert Wood Johnson University Hospital January 2009 - September 2013
Robert Wood Johnson University Hospital May 2001 - January 2008
Meridian Health March 2000 - April 2001
Skills
BLS, ACLS, Nursing, Critical Care, Medical/Surgical, Acute Care, PALS, Patient Safety, Inpatient, TNCC, Telemetry, ICU, Hospitals, IV, Pediatrics, Patient Education, Nursing Education, Emergency Room, Registered Nurses, Informatics, Clinical Research, Healthcare, Medication..., Pediatric Nursing, EMR, Cpr Certified, Patient Advocacy, EHR, Healthcare Information..., Emergency Nursing, Nursing Process, Post Anesthesia Care, Direct Patient Care, Utilization Management, EKG, Trauma Nursing, NICU, Disease Management, JCAHO, Quality Patient Care, Vital Signs, Quality Improvement, Emergency Medicine, CPOE, Health Education, BCLS, Nursing Documentation, Cardiac Monitoring, Therapeutic..., CPR Certified
Education
Walden University 2010 — 2015
Bachelor of Science in Nursing (BSN), Nursing
Brookdale Community College 1997 — 1998
Associate of Science (A.S.), Nursing
Ann May School of Nursing 1995 — 1996
Nursing - Diploma
AbilTo September 2015 - Present
Premera Blue Cross January 2014 - September 2015
Swedish Medical Group August 2012 - January 2014
Swedish Medical Group – South Lake Union Primary Care / Urgent Care March 2011 - August 2012
HealthPoint – Redmond Medical January 2008 - March 2011
National College of Natural Medicine May 2002 - April 2007
Oregon Title/LandAmerica September 1998 - April 2002
Skills
Healthcare, HIPAA, Healthcare Information..., Healthcare Management, EMR, Management, Training, EHR, Clinical Research, Informatics, Program Management, Medicine, Employee Relations, Employee Engagement, Team Building, Pediatrics, Process Improvement, Project Management, Nutrition
Education
University of Washington 2014 — 2016
Master's Degree, Health/Health Care Administration/Management
Portland State University 2001 — 2003
Bachelor of Science, Pre-medical general science
Portland Community College 2000 — 2001
Associate of Science, Pre-medical general science
Bellevue Community College 1989 — 1990
Redmond High School 1986 — 1989
Premera Blue Cross March 2015 - Present
Amgen 2005 - December 2014
Amgen 2002 - 2005
Premiere Radio Networks 2001 - 2002
Bob Morrison and Associates 1994 - 2000
Skills
Microsoft Office Suite, Executive..., Executive Calendar..., Global Travel Management, Records Management, Off-site Meeting and..., Monthly Reporting, High Level Of..., Document Creation, Business Process..., PowerPoint development, GMP, Biotechnology Industry
Education
California State University-Northridge
Bachelors of Science, Family Environmental Sciences
Premera Blue Cross June 2014 - Present
BuzzBee Company October 2012 - February 2014
SOS Outreach September 2011 - September 2012
Jones Family February 2011 - August 2011
Ahead to Wellness March 2010 - August 2010
Skills
Community Outreach, Event Planning, Program Management, Recruiting, Volunteer Management, Program Development, Nonprofits, Fundraising, Grant Writing, Youth Development, Public Speaking, Event Management, Social Media, Grants, Public Relations, Program Evaluation, Press Releases, Newsletters, Community Development, Editing, Project Management, Social Media Marketing, Marketing, Marketing Communications, Facebook, Email Marketing, Copywriting
Education
Biola University 2006 — 2010
Bachelor of Arts (B.A.), Communication, General
Express Scripts Pharmacy December 2003 - Present
Susan Daugharty/Fowler MD March 2003 - November 2003
Premera Blue Cross November 1993 - March 2003
Skills
Customer Service, Data Entry, Data Management, Medical Transcription, Prior Authorization, Accounts Receivable, Visual Management, Public Relations, Multi-line Phone, Phone Etiquette, Microsoft Word, High Level Of Accuracy
Education
California State University-Chico
Mesa Jr. College San Diego, CA
Associate's degree
BeneTrac/Paychex August 2014 - Present
Norima Consulting Inc October 2012 - October 2013
Intuit February 2012 - October 2012
Sony Network Entertainment June 2010 - February 2012
ICW Group March 2009 - June 2010
Dexterra June 2008 - November 2008
Intuit September 2007 - June 2008
Qualcomm May 2003 - August 2007
Hewlett-Packard 2003 - 2003
Premera Blue Cross August 2002 - October 2002
Skills
Software Quality..., Quality Assurance, Testing
Education
California State University-Sacramento 1989 — 1994
BS, International Business and Marketing
Premera Blue Cross September 2008 - Present
Softcrylic January 2007 - August 2008
Verizon Data Services April 2004 - November 2006
Skills
C#, WCF Services, .NET, OOP, Microsoft SQL Server, TFS, Facets, Test Driven Development, API Development, Agile Methodologies, Enterprise Service Bus, uDeploy, Apigee, XML, JSON, SDLC, Requirements Analysis, Requirements Gathering, Web Services, Software Development
Education
Bharathidasan University 1997 — 2000
Master of Computer Applications (M.C.A.), Computer Science
Bharathiar University 1994 — 1997
Bachelor of Science (B.Sc.), Computer Science
Premera Blue Cross September 2015 - Present
Arthur J. Gallagher & Co. August 2013 - September 2015
Arthur J. Gallagher & Co. August 2012 - August 2013
Arthur J. Gallagher & Co. October 2011 - August 2012
Starbucks April 2010 - January 2012
Skills
Employee Benefits, Benefits Administration, Health Insurance, Customer Service
Education
Washington State University 2009 — 2011
Bachelor of Business Administration (BBA) Minor in Human Resource Management, International Business
University Centre Cezar Ritz 2010 — 2010
Bellevue College 2006 — 2009
Business Administration and Management, General
Valence Health 2014 - Present
Press Ganey Associates 2013 - 2014
Truven Health Analytics (formerly Thomson Reuters) 2008 - 2013
Premera Blue Cross 2002 - 2008
Documentum 2000 - 2001
CIGNA Healthcare 1998 - 2000
Skills
Product Management, Project Management, Cross-functional Team..., Agile Methodologies, Product Launch, Market Analysis, Competitive Analysis, Product Requirements, Healthcare, Vendor Management, Scrum, Business Analysis, Analytics, Program Management, CRM, Product Marketing, Requirements Gathering, Software Development, Agile Project Management, Software Project..., Project Planning, User Experience, Management, Visio, Product Development, Requirements Analysis, SDLC, Strategic Planning, Process Improvement, Business Intelligence, SaaS, Strategy, E-commerce, Mobile Applications, Team Leadership, Market Research, Mobile Devices, Quality Assurance, Solution Architecture, Strategic Partnerships, Pricing, Business Requirements, Enterprise Software
Education
Carnegie Mellon University - Tepper School of Business 1996 — 1998
MBA
University of Washington 1987 — 1991
B.A.
Shoreline Community College January 2014 - Present
Seattle Community College District April 2012 - January 2014
Qualis Health March 2010 - April 2012
Healthcare Finance & Analytics August 2009 - April 2012
Qualis Health July 2009 - April 2012
Community Health Plan July 2009 - March 2010
Premera Blue Cross August 2006 - April 2009
South Seattle Community College 2003 - 2006
Wadsworth Foundation 1999 - 2000
Skills
Healthcare, Healthcare Information..., Project Management, Process Improvement, Managed Care, Business Analysis, Medicaid, Data Analysis, HIPAA, Health Insurance, Medicare, Strategic Planning, Software Documentation, Program Management, Utilization Management, Disease Management, Healthcare Management, Hospitals, Visio, Strategy, Analysis
Education
Brigham Young University 1984 — 1988
Finance, Accounting, Economics
Reynolds & Reynolds Financial Partners June 2015 - Present
National Financial Services Group May 2014 - May 2015
Premera Blue Cross March 2013 - April 2014
Insight January 2011 - February 2013
Skills
Health Insurance, Insurance, Customer Service, Direct Sales, Employee Benefits, Life Insurance, Sales, Customer Satisfaction, Account Management, Call Centers, Invoicing, Disability Insurance, Computer Proficiency, Financial Analysis, Financial Planning, Financial Services, Financial Audits, Team Building
Education
Fuller Theological Seminary 2004 — 2008
Masters of Divinity, Philosophy and Religious Studies
California State University-Northridge 2001 — 2004
Bachelors of Arts, Psychology and Religious Studies
Central Washington University January 2012 - June 2014
Premera Blue Cross June 2013 - September 2013
United States Marine Corps January 2007 - January 2012
Skills
Leadership, Critical Thinking, Security, Microsoft Excel, Team Leadership, Microsoft Word, Data Analysis, Command, Radio
Education
Central Washington University 2012 — 2014
Bachelor's of Science, Actuarial Science
Skagit Valley College 2005 — 2007
Associate's of Science in Physics and Engineering, Mathematics
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2015 - Present
UHS June 2011 - September 2015
Premera Blue Cross January 2007 - March 2011
Skills
Clinical Research, Healthcare Information..., Healthcare Management, Hospitals, Nursing, Utilization Management, Medicaid, Medicare, Managed Care, Healthcare Consulting, Revenue Cycle, Critical Care, EHR, HIPAA, Process Improvement, EMR
Education
Gonzaga University
Master of Business Administration (MBA), Healthcare Administration
California State University-San Bernardino
Bachelor's degree, Health Services Administration
Santa Ana College
Associate of Science (AS), Registered Nursing
Premera Blue Cross February 2013 - Present
Year Up September 2012 - August 2013
Pacific Market Research August 2010 - September 2012
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Windows 7, Teamwork, Public Speaking, Access, Customer Service, Computer Hardware, Research, Community Outreach, Outlook, Event Planning, XP, Data Analysis, Social Networking, Windows, Data Entry, Help Desk Support
Education
Bellevue Community College 2012 — 2013
ADP August 2015 - Present
Pegasystems May 2014 - April 2015
GE Healthcare March 2010 - May 2014
Adaptis July 2008 - December 2009
Premera Blue Cross May 1999 - July 2008
Sierra Systems Group September 1997 - May 1999
Claremont Technology Group September 1995 - September 1997
Group Health Cooperative February 1992 - September 1995
Skills
Project Planning, Project Implementation, MS Project, pmo, Process Consulting, Healthcare Information..., lead, Process Mapping, Client Engagement, Documentation, System Configuration, Systems Analysis, PMO, Requirements Gathering, Project Delivery, Project Management, Leadership, Management Consulting, Management
Education
Brigham Young University 1983 — 1986
MIS, Business, Computer Science
Boeing September 2014 - Present
Boeing April 2012 - September 2014
Boeing Commercial Airplanes December 2010 - April 2012
Boeing Commercial Airplanes July 2008 - December 2010
Premera Blue Cross March 2006 - June 2008
Gamut360 Holding, LLC September 2005 - April 2006
Bank of America September 2003 - August 2004
Skills
Process Improvement, Captivate, Root Cause Analysis, Customer Relations, Communications, Cross-functional..., Cross-group..., Data Analysis, Research Analysis, Value Stream Mapping, Lean Logistics, 5S, Efficiency Improvement, Milestone Professional, Cost Analysis, Risk Analysis, Cost Estimating, Pricing Analysis, Quickbooks, Customer Service, Highly Adaptable, Databases, Excel, Access, Visio, Word, PowerPoint, Outlook, MS Office Suite, Microsoft Word, Project Management, Performance Improvement, Microsoft Excel, Cross-functional Team..., Management, Analysis
Education
University of Washington-Bothell Campus 2010 — 2012
Bachelor of Arts (BA), Accounting, 3.59
Cascadia Community College 2008 — 2010
Associate of Arts (AA), Accounting and Business/Management, 3.93
Western Washington University 2004 — 2005
Accounting and Business/Management
Premera Blue Cross June 2013 - Present
Mar-Vel Marble LLC July 2006 - June 2013
Washington Mutual Bank May 2000 - July 2006
Washington Mutual Bank June 1996 - May 2000
Skills
Strategic Sourcing, Management, Project Management, Leadership, Sourcing, Manufacturing, Employee Relations, Contract Negotiation, Vendor Management, Process Improvement, Negotiation, Procurement
Education
USIU 1986 — 1987
Pre-Law Studies
Big Bend Community College 1983 — 1985
Associate of Science (A.S.), Airline/Commercial/Professional Pilot and Flight Crew
Starbucks May 2014 - Present
Apex Systems May 2014 - Present
Premera Blue Cross July 2013 - January 2014
Century Link Field December 2011 - October 2013
Swedish Medical Center September 2009 - February 2010
Skills
Troubleshooting, Networking, Training, Customer Service, Service Desk, SharePoint, Active Directory
Education
Bellevue College 2013 — 2014
Zenith American Solutions July 2004 - Present
Premera Blue Cross 2001 - 2004
Great West Life 1996 - 2001
Mutual of Omaha 1980 - 1996
Skills
Claims Management, Insurance, Property & Casualty..., Legal Liability, Commercial Insurance, Workers Compensation, Brokers, Underwriting, Risk Management, Process Improvement, Business Analysis, Microsoft Excel, Liability, General Insurance, Reinsurance, Requirements Gathering, Casualty, Claims Handling, Outlook, Microsoft Word
Education
Bellevue College
Drs Psomas, Bourekis & Warnica March 2015 - Present
Northwest Registered Agent, LLC January 2015 - February 2015
Premera Blue Cross December 2014 - January 2015
Dr Burke, DDS September 2014 - October 2014
High Mountain Hunting Supply January 2013 - October 2013
Wal-Mart Inc. June 2008 - May 2010
Skills
Customer Service, Computer Proficiency, Microsoft Office, Dentrix, Digital Radiography, Coronal Polishing, Sterilization, Healthcare, CPR Certified, Patient Education, HIPAA, Data Entry, Cashiering, Telephone Skills, Phone Etiquette, Dental Assisting, BLS, Time Management, X-ray, Filing
Education
Carrington College-Spokane 2013 — 2014
Certificate, Dental Assisting/Assistant
The Art Institute of Pittsburgh-Online Division 2010 — 2012
Certificate, Dental Assisting/Assistant
Cascade Medical Center June 2015 - Present
Cascade Medical Center June 2015 - Present
Harbor Medical Group May 2013 - Present
Pacific Gastroenterology March 2012 - May 2013
Pinel Clinic November 2006 - September 2011
Providence Home Services April 2002 - October 2005
Molina Healthcare Of Washington June 2001 - April 2002
Aetna Inc December 2000 - June 2001
Premera Blue Cross October 1999 - December 2000
Healthteam Northwest February 1998 - October 1999
Skills
ICD-9, CPT, medical coding, Administration, Customer Service, Insurance, Scheduling, PowerPoint, Medical Coding, System Administration, EMR, Credentialing, Data Entry, Physicians, Medicine, Healthcare Management, Medical Billing, Medical Terminology, Medical Records, Invoicing, Practice Management, Healthcare Industry, HIPAA, Revenue Cycle, EHR, Medicare, Revenue Cycle Management, HCPCS
Education
The Evergreen State College 2009 — 2011
non profit administration
Colleges: 2005-2006 South Puget Sound Community College 2005 — 2006
Bellevue Community College 1984 — 1986
Liberal Arts
LIUNA Local 440 November 2009 - Present
BCTGM Local 9 June 2006 - November 2009
Premera Blue Cross April 2002 - June 2006
Skills
Administrative..., Office Management, Outlook, Spreadsheets, Data Entry, Customer Service, Invoicing, Confidentiality, Travel Arrangements, Human Resources, Payroll, Employee Benefits, Accounts Payable, Microsoft Office, Project Management, Microsoft Excel, Budgets, Team Building, Event Planning, Recruiting, Leadership, Microsoft Word, Training
Education
Cascadia Community College
Associate's degree, Communications
Liberty Mutual Insurance July 2011 - Present
STEMinst.com 2013 - 2014
Boston University, Northeastern University 2007 - 2013
drugstore.com 2009 - 2011
Microsoft Corporation April 2008 - 2009
Safeco Insurance February 2008 - March 2008
SanDisk September 2007 - January 2008
Visa August 2007 - September 2007
T-Mobile 2006 - 2007
Premera Blue Cross 2005 - 2006
Skills
PMP, Business Analysis, Process Improvement, Change Management, Software Documentation, Team Building, Governance, Agile Project Management, Certified Project..., Software Project..., SDLC, Project Portfolio..., Program Management, PMO, Visio, Project Management, Cross-functional Team..., ITIL, Agile Methodologies, Vendor Management, Analysis, Business Process..., CRM, Cloud Computing, Product Management, Project Planning, MS Project, Team Leadership, Leadership, Management, Scrum, SharePoint, Business Intelligence, Integration, IT Strategy, Microsoft Project
Education
Boston University 2005 — 2007
MS, Computer Information System (CIS)
Rochester Institute of Technology
BS, Media Arts
Premera Blue Cross December 2012 - Present
Erithms LLC November 2011 - November 2013
VanceInfo February 2012 - January 2013
Excell Data September 2009 - October 2011
AdaQuest Inc May 2009 - August 2009
Microsoft 2007 - 2009
Microsoft 2005 - 2007
Microsoft 2000 - 2005
Imation July 1999 - December 1999
Skills
Agile Methodologies, XML, Microsoft SQL Server, Team Foundation Server, C#, Java, Technical Writing, TFS, Software Project..., Software Development, Software Engineering, Software Documentation, Visual Studio, Agile Project Management, .NET, Scrum, SharePoint, Test Automation, Release Management, Testing, Quality Assurance, Databases, JavaScript, Test Planning, Web Development, C++, XSLT, Programming, SDLC, CSS, Mobile Applications, Project Management, SQL, T-SQL
Education
Seattle University 2012 — 2015
Master of Business Administration (MBA)
Bellevue College 2010 — 2011
Professional Certificate, Business Intelligence Analyst
California Polytechnic State University-San Luis Obispo 1995 — 2001
BS, Industrial Engineering
Group Health Cooperative October 2011 - Present
Premera Blue Cross April 2011 - October 2011
Europe Express October 2002 - December 2010
Top Food and November 2000 - January 2003
AMC Theatres January 1998 - November 2000
Skills
Customer Service, Word, Wordpress, Blogging, Excel, PowerPoint, Outlook, Problem Solving, Supervising, Written, Telephone, Attention To Detail, Data Entry, Multitasker, Operational Efficiency, Organizing, Copy Editing, Typing, Mobile Technology, Internal Communications, Research, WordPress, Microsoft Excel, Grant Writing, Microsoft Word, Leadership, Time Management, Social Networking, Publications, Project Management, Software Documentation, Editing
Education
University of Washington Bothell 2009 — 2011
Bachelor of Arts, Media and Communications
Bellevue Community College 2000 — 2002
Associates of Arts and Sciences, General Studies
Axxess Consulting Group, Inc October 2012 - Present
WPMI July 2008 - April 2012
Premera Blue Cross October 2003 - July 2008
Skills
System Configuration, User Documentation, Issue Resolution, Testing, Training, Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, Product Configuration, Business Analysis, Insurance, Claim, Configuration Management, Healthcare Information..., Health Insurance
Education
University of Washington 2000 — 2003
Bachelor of Arts (BA), Psychology
Bellevue Community College 1997 — 1999
Associate of Arts (AA)
Puget Sound Energy April 2014 - Present
Waste Management August 2013 - April 2014
Waste Management August 2012 - August 2013
Waste Management September 2011 - August 2012
Netflix January 2011 - October 2011
Premera Blue Cross July 2006 - January 2011
AT&T Mobility November 2000 - July 2006
Skills
Performance Metrics, Customer Satisfaction, Call Center, Customer Experience, Customer Service, Outlook, Leadership, Process Improvement, Team Building, Call Centers, Troubleshooting, Quality Assurance, Time Management, Vendor Management, Workforce Management, Microsoft Excel, Training, Operations Management, Team Leadership, Performance Management, Coaching, Management, Software Documentation
Education
Bellevue Community College
BECU May 2012 - Present
BECU January 2009 - September 2012
BECU January 2005 - January 2009
Rainier Pacific Bank 2001 - 2005
Premera Blue Cross 1998 - 2001
Skills
Leadership Development, Organizational..., Management, Program Management, Culture Change, Innovation Management, Business Process..., Social Innovation, Future Trends, MBTI, E-Learning, Employee Training, Executive Management, Consulting, Management Consulting, Team Leadership, Customer Service
Education
Gonzaga University 1996 — 1998
MA, Organizational Leadership
Brigham Young University
BA, Major: Philosophy, Minor: Economics
Home Owner October 2013 - Present
Premera Blue Cross January 2013 - May 2013
The Boeing Company February 2012 - September 2012
T-Mobile September 2011 - December 2011
Open to New Opportunities May 2010 - September 2011
IBM May 1996 - May 2010
Skills
Process Improvement
Education
California State University-Los Angeles 1967 — 1971
Kootenai Health January 2013 - Present
renalogic January 2011 - October 2012
DCC January 2004 - January 2011
Premera Blue Cross January 1999 - January 2004
St. Luke's Rehabilitation Institute January 1998 - November 1998
Kellerman Consulting July 1996 - January 1998
Chico Community Hospital July 1991 - July 1996
Chico Community Hospital January 1991 - January 1996
Skills
Strategic Planning, Product Development, Managed Care, Contract Negotiation, Healthcare, Health Insurance, Hospitals, Leadership, Case Managment, Case Management, Clinical Research, Program Management, Insurance, Medicare, Management
Education
University of Phoenix 1995 — 1997
MBA, Business Administration
California State University, Fresno 1977 — 1979
MSW, Clinical Social Work
Shippensburg University of Pennsylvania 1973 — 1977
BASW, Clinical Social Work
Group Health Cooperative March 2013 - Present
OptumInsight September 2010 - March 2013
Outcome Concept Systems July 2008 - June 2010
Premera Blue Cross May 2005 - August 2007
WellPoint 2003 - 2005
Skills
Data Analysis, Analytics, Statistics, Actuarial Science
Education
Caltech 1998 — 2002
BS, Economics
Healing Bridge Physical Therapy June 2013 - Present
Life Force International May 2011 - Present
Premera Blue Cross June 2012 - June 2013
Titan Outdoor LLC November 2011 - June 2012
BendBroadband April 2006 - November 2011
BendBroadband April 2006 - October 2006
Unicel June 2005 - April 2006
iSky - Sotheby's 2004 - 2005
Skills
Training, Leadership, Customer Satisfaction, Management, Customer Service, Process Improvement, Call Centers, Sales, Coaching, Process Scheduler, Sales Operations, Time Management, Data Entry, Team Building, Team Leadership, Social Networking, Interviews, Budgets, Strategic Planning, Social Media Marketing, Leadership Development, Telecommunications, Software Documentation, Marketing, Medical Terminology, Account Management, Organizational..., Troubleshooting, Project Management, New Business Development, Public Relations, Public Speaking, Operations Management
Education
Institute for Integrative Nutrition 2012 — 2014
Certified Health Coach Program, Foods, Nutrition, Wellness Studies, Marketing, Business Management, Relationships, Careers, Exercise
Allied Business School 2008 — 2010
Medical TranscriptionTerminology Certificate, Medical Transcription, Medical Terminology
Central Oregon Community College 2001 — 2002
Redmond High SchoolRedmond 1998 — 2001
High School Diploma, General Studies
Hexaware Technologies May 2015 - Present
Fruition Partners January 2013 - May 2015
HCL Technologies January 2010 - January 2013
ITSM Leadership May 2009 - January 2010
Enterprise Management Associates July 2008 - May 2009
Washington Mutual March 2003 - August 2006
Washington Mutual March 1997 - March 2003
Washington Mutual March 1995 - March 1997
Premera Blue Cross December 1989 - March 1995
Skills
IT Service Management, Workshop Facilitation, Pre-Sales Consulting, ITIL, Public Speaking, PowerPoint, IT Strategy, ITIL Service Design, Microsoft Excel, ServiceNow, Microsoft Word, Incident Management, Problem Management, Change Management, Knowledge Management, Release Management, CMDB, BSM Mapping, Configuration Management, ITIL Service Operation, Event Management, MS Project, IT Management, Project Management, Enterprise Architecture, SOW, Business Services, BMC Remedy, Enterprise Software, Data Center, SaaS, IBM Mainframe, Program Management, Disaster Recovery, IT Transformation, Business Process..., Information Technology, Unix, IT Project Leadership, Mediation, Framework Design
Education
Massachusetts Institute of Technology 1970 — 1972
Economics
University of Phoenix 2006 — 2007
B.S., Business Management, 3.96
Boston Latin School 1964 — 1970
HS Diploma
Honeywell Automation and Control Solutions April 2015 - Present
March Warden June 2011 - Present
Honeywell Scanning & Mobility June 2007 - April 2015
JockTalk June 2011 - January 2013
Siemens ITS May 2006 - May 2007
Haywire Studios October 2002 - April 2006
Premera Blue Cross December 2001 - September 2002
RevX Inc. June 2001 - November 2001
Nimble Technology August 2000 - June 2001
Nextlink Communications December 1998 - June 2000
Skills
Information Architecture, Operations Management, Usability, User Interface Design, Brand Management, Project Management, CSS, SEO, User Experience, Web Development, SharePoint, XML, JavaScript, HTML, Email Marketing, Team Leadership, Content Management, .NET, Management, Digital Marketing, PHP, CMS, Enterprise Software, Integration, Cross-functional Team..., SEM
Education
University of Oregon 1990 — 1992
MFA
California State University-Long Beach 1985 — 1989
BA
Premera Blue Cross October 2013 - Present
Star Protection Agency, LLC 2013 - October 2013
Office Team/ Pace Staffing January 2013 - May 2013
Wizards of the Coast July 2012 - November 2012
Lake Washington School District November 2011 - June 2012
Bellevue School District February 2011 - October 2011
Bellevue School District July 2011 - August 2011
Skills
Event Planning, Microsoft Office, PowerPoint, Outlook, Facebook, Customer Service, Microsoft Word, Teaching, Project Management, Organization, Microsoft Excel, Windows, Curriculum Design, Public Speaking, Time Management, Teamwork, Requirements Analysis, Project Planning
Education
University of Washington 2013 — 2013
Certification, Project Management
Boise State University 2007 — 2010
Bachelor of Arts (B.A.), Elementary and Special Education
Meridian Charter High School 2002 — 2005
High school diploma, Computer Programming
The Law Office of Jules R. Butler September 2010 - Present
The Boeing Company February 2005 - May 2009
Robert Half Technology October 2004 - February 2005
T-Mobile December 2003 - July 2004
University of Washington November 2002 - June 2003
Premera Blue Cross August 2000 - August 2002
Microsoft November 1999 - May 2000
Experience Music Project June 1999 - September 1999
Education
Cascadia Community College 2009 — 2009
Certificate, Business Intelligence - SQL Server 2008
Edmonds Community College 2003 — 2004
Certificate, Computer Networking
University of Washington 1998 — 2000
Bachelor of Arts, Communications - The New Media Technologies and Policy
California State University-Dominguez Hills 1996 — 1997
Communications - Public Relations
AT&T Mobility February 2004 - Present
Cingular Wireless February 2006 - January 2007
AT&T Wireless 2004 - 2006
Nordstrom Direct October 2003 - January 2004
PEMCO December 2002 - March 2003
Sogeti September 1988 - June 2002
The Irvine Company September 2001 - May 2002
Starbucks Coffee Company May 2001 - August 2001
eAdvisor Personal Portfolio Finance December 2000 - April 2001
Premera Blue Cross September 2000 - December 2000
Skills
Visio, SDLC, Business Analysis, Systems Analysis, Cross-functional Team..., MS Project, Software Documentation
Education
Seattle Pacific University 1994 — 1998
MS, Info Systems Mgmt
Bellevue College 1987 — 1990
AA with Honors, Data Processing / Information Technology
Big Bend Community College 1986 — 1987
n/a, Business & Data Processing
University of California, Davis 1980 — 1983
BS, Fermentation Science Enology
Miami University 1977 — 1980
n/a, Microbiology
Healthcare Resource Group April 2015 - Present
Healthcare Resource Group January 2012 - Present
Healthcare Resource Group April 2001 - January 2012
premera blue cross 1997 - 2008
Rockwood Clinic April 2006 - November 2007
Wenatchee Valley Medical Center 1990 - 1997
Skills
Revenue Cycle, Business Development, Leadership, Hospitals, Process Improvement, Healthcare Consulting, Managed Care, Healthcare Management, Healthcare, Healthcare Industry, Revenue Cycle Management, Healthcare Information..., Physicians, Strategic Planning, HIPAA, EHR, Practice Management, Medicare, Medical Billing, Medicaid, Medical Coding, EMR, Informatics, Health Insurance, Provider Relations, Credentialing, Meditech, Health Information..., Physician Relations, CPOE, Performance Improvement, Epic Systems, CPT, ICD-9, Ambulatory, Consulting, Team Building, Quality Improvement, Management, Medical Records, Medicine
Education
University of Washington - Fosters School of Business 2013 — 2014
Executive Development Program, 9 month intense MBA type program
California State University, Fresno 1977 — 1980
Bachelors, Management
Cerritos College 1975 — 1977
AA, general
La Mirada High School 1971 — 1975
diploma, college prep
Boeing 2015 - Present
Boeing October 2013 - Present
Boeing October 2012 - Present
Boeing Commercial Airplanes March 2008 - October 2012
Premera Blue Cross 2006 - 2008
Safeco Insurance 2001 - 2002
Macy's 2000 - 2001
Skills
Leadership, Team Building, Data Analysis, Change Management, Program Management, Strategic Planning, customer relations, data management, Account Management, government, management, marketing, microsoft excel, microsoft office, microsoft powerpoint, microsoft word, presentation skills, production, sales, Project Management Best..., Enterprise Lean+, IBEX, Competitive market, Oral and written..., Resourceful..., Collaborative..., MBA, Customer retention, Business development, Long-range planning, cordinate events, Motivated self-starter, Production Schedules, Microsoft HeadTrax, Analysis, Training, SQL, MS Excel Pivot Tables, Project Planning, Sales, Management, Project Management
Education
Saint Martin's University 1998 — 2000
Bachelor of Arts (B.A.), Business Administration/Marketing, 3.5
Capella University 2012 — 2014
Master of Business Administration (MBA), Global Operations & Supply Chain Management, 3.9
The University of Texas at El Paso 1995 — 1997
Bachelor of Arts (BA), Business Administration and Management, Marketing
HUB International June 2004 - Present
Whatcom Literacy Council June 2008 - March 2013
Marsh & McLennan Companies, Inc. July 1998 - July 2003
Premera Blue Cross 1999 - 2001
Pier 1 Imports 1997 - 2000
Skills
Employee Benefits, Insurance, Compliance, Cafeteria Plans, Health Savings Accounts, Benefits, Group Benefits, Dental, Wellness Programs, Health Insurance, COBRA, Disability Insurance, ERISA, Long Term Care, Brokers, Benefits Administration, Strategic Planning, Term Life Insurance, Long-term Care, Underwriting, Property & Casualty..., Life Insurance, Health Care Reform, Whole Life, Umbrella Insurance, General Insurance, 401k, Medicare, Commercial Insurance, Long Term Care Insurance, Employee Wellness, Leadership, Customer Service, Sales, Management
Education
Bellevue University 1991 — 1996
BA, Business Management & Accounting
Mercy High School 1988 — 1991
Business Administration
Accenture October 2014 - Present
Microsoft April 2014 - Present
IntegrityMap, Inc February 2004 - Present
Premera Blue Cross 2012 - 2013
Equator, LLC April 2012 - August 2012
T-Mobile / CIBER, Inc. March 2011 - February 2012
ReachLocal 2010 - 2010
Strategic Partners, Inc. September 2005 - February 2007
SAIC, Visual Eyes, Inc 2007 - 2007
Medtronic, Inc September 2006 - December 2006
Skills
SDLC, Agile Methodologies, Scrum, Business Analysis, PMP, Quality Assurance, Testing, Business Process..., SQL, Software Development, Software Project..., PMO, Requirements Analysis, SharePoint, Integration, Business Intelligence, Analysis, Requirements Gathering, MS Project, Databases, Agile Project Management, Vendor Management, Systems Analysis, Program Management, Oracle, SOA, Web Applications, Project Management, Risk Management, Visio, Waterfall, Business Process, E-commerce, SaaS, UML, Management, Software Documentation, User Acceptance Testing, Resource Management, Project Portfolio..., Business Requirements, Solution Architecture, Microsoft SQL Server, ITIL, Web Development, Information Technology, IT Management, IT Strategy, Visual Basic, Data Warehousing
Education
DeVry University 2011 — 2014
Business Administration, Bachelor of Science
Hollywood Film Institute 2002 — 2003
Film Producer
University of California, Los Angeles 1990 — 1992
California State University-Northridge 1981 — 1985
Bachelor of Science (BS) (In-progress)
California State University
Solutions IQ
Premera Blue Cross December 2013 - Present
iSoftStone March 2013 - November 2013
Bank of America September 2011 - March 2013
Motricity November 2009 - September 2011
T-Mobile April 2003 - October 2009
eProject, Inc July 2002 - February 2003
Real Networks May 2002 - July 2002
Concur Technologies, Inc April 2001 - April 2002
WebVision (company October 2000 - March 2001
eSociety.com (company February 2000 - October 2000
Skills
Cross-functional Team..., Program Management, Project Management, Integration, Telecommunications, Change Management, Vendor Management, Business Process, Product Management, Process Improvement, Project Portfolio..., Release Management, Leadership, Mobile Devices, E-commerce, Visio, Strategy, Strategic Planning, Management, CRM, Risk Management, Business Intelligence, Team Building, Project Planning, Team Management, PMO, SDLC, Team Leadership, Software Project..., MS Project, Enterprise Software, Strategic Partnerships, Business Development, Budgets, Business Analysis, Consulting, Requirements Analysis, Training, Agile Methodologies
Education
Chancellor University 2011 — 2013
Bachelor of Science in Business Administration, Corporate & Strategic Management, 3.67
SolutionsIQ 2010 — 2010
CSM, Management
SolutionsIQ 2010 — 2010
CSPO, Production Management
PMI 2008 — 2008
PMP, Project Management
Bellevue Community College
Certificate, Project Management
Tarrant County College
Computer Science & Entrepreneurial Business Administration Major
The University of Texas at Austin
Biology, General
San Luis Obispo Regional Transit Authority November 2009 - Present
First Choice Business Brokers November 2007 - June 2010
Paso Robles Public Library 2009 - 2010
Washington Mutual October 2005 - October 2007
Coldwell Banker BSSP November 2003 - September 2005
TMP Worldwide November 1999 - July 2001
survey.com 1999 - 2000
Premera Blue Cross April 1996 - July 1999
Central Washington University March 1995 - June 1995
Skills
Real Estate, Investment Properties, First Time Home Buyers, Public Administration, California Notary, Marketing Communications, Social Media Marketing, Blogging, Board Relations, Board Secretary, Public Relations, Marketing, Project Management, Recruitment Advertising, Retail Banking, Personal Banking, Notary Public, Real Estate Broker, Business Brokerage, Public Transit, strategic marketing, Customer-focused Service, Small Business, Operations Management, Small Business Marketing, Small Business..., Marketing Strategy, Short Sales, Bookkeeping, QuickBooks, Copywriting, Public Speaking, Negotiation, Newsletters, Press Releases, Sales, Management, Advertising, CRM, Customer Service, Budgets, Social Media, Event Planning, Media Relations, Social Networking, Finance, Product Marketing, Microsoft Excel, Selling, Public Transport
Education
University of Phoenix 2001 — 2003
MBA, Global Management
Washington State University 1998 — 2000
BA, Social Sciences
Central Washington University 1992 — 1995
BA, BA Mass Communication, Minor in Business Administration
Santa Rosa Junior College 1989 — 1992
AA, Business & Commerce
Prep Sportswear March 2008 - Present
Eddie Bauer July 2005 - February 2008
Premera Blue Cross July 1999 - August 2004
Personnel Management Systems, Inc. 1997 - 1999
ULLICO / USA Casualty 1994 - 1996
Disney Consumer Products 1994 - 1994
Skills
Human Resources, Recruiting, Management, Employee Relations, Organizational..., Sourcing, Personnel Management, Retail, Employee Benefits
Education
University of Washington
Social Media & Technology
IFEBP
Group Benefit Associate (GBA)
University of Washington
Career Development Certificate
California State University-Fullerton - College of Business and Economics
Bachelor of Arts, Business Management, Human Resources
CIBER, Inc. August 2010 - Present
Velocity Partners February 2008 - August 2010
SolutionsIQ May 2007 - February 2008
Microsoft March 2003 - May 2007
Microsoft January 2001 - March 2003
Immersant April 1999 - January 2001
Boal Consulting 1996 - 2000
Premera Blue Cross 1996 - 1998
Rockwell April 1991 - August 1996
Celco 1983 - 1991
Skills
TDD, Scrum, Kanban, SOA, C#, Web Services, SQL Server, Agile, XP, Pair Programming, Agile Testing, Build Automation, NAnt, Electronics, Radio, PCB design, SQL, Continuous Integration, ASP.NET, Programming, Design Patterns, Extreme Programming, WCF, TFS, .NET, Software Development, Certified Scrum Master..., XML, NUnit, OOP, Visual Studio, Object Oriented Design, Test Automation, Software Engineering, IIS, Architecture, LINQ, SDLC, Unit Testing, Linux, Application Development, Refactoring, ADO.NET, SOAP, T-SQL, Agile Methodologies, Microsoft SQL Server, Test Driven Development, Agile Project Management, AJAX
Education
California State Polytechnic University-Pomona 1983 — 1991
BS, Computer Science
Webb School 1979 — 1983
InQube8 2014 - Present
Premera Blue Cross September 2010 - Present
Costco Wholesale September 2007 - September 2010
Market Leader Inc. March 2005 - July 2007
Seagull Scientific December 1999 - March 2005
Skills
Testing, Software Quality..., Quality Assurance, Agile Methodologies, Test Planning, Software Project..., Integration, Business Analysis, Test Cases, Test Automation, Databases, SQL, Release Management, Scrum, Process Improvement, Continuous Delivery, Strategic Planning, Business Intelligence, Data Warehousing, Leadership, C#, Test Management, Performance Management, E-commerce, Web Services, Web Applications, SaaS, Microsoft SQL Server, XML, Quality Center, TFS, Regression Testing, User Acceptance Testing, .NET, Visio, Test Strategy, Defect Tracking, Analysis, Business Requirements, Software Documentation, Conflict Resolution, Spanish
Education
University of Phoenix 2007 — 2009
BS
Bellevue College 1998 — 2000
AS
EdX
Premera Blue Cross December 2012 - Present
Premera Blue Cross January 2008 - December 2012
Premera Blue Cross January 2007 - January 2008
Premera Blue Cross May 2004 - January 2007
Breakwater Security Associates November 2002 - April 2004
Tenzing Communications March 2002 - November 2002
Attachmate Corporation November 1997 - November 2001
Alltel Information Services October 1996 - November 1997
Memorex Telex June 1987 - October 1996
Unisys Corporation December 1986 - June 1987
Skills
Sales Compensation, Process Improvement, Organizational..., Incentive Programs, Performance Management, Program Management, Human Capital, Sales Force..., Lean Thinking, Compensation Structure..., Performance Based..., Executive Compensation, Sales Management, Talent Management, Strategy, Business Process..., Product Management, Executive Pay, Sales Effectiveness, Leadership, CRM, Personnel Management, Business Strategy, Compensation Structures, Strategic Planning, Employee Relations, Management, Analysis, Project Management
Education
Bellevue University 2012 — 2016
PhD (In Process), Human Capital Management
Seattle Pacific University 2007 — 2007
SPHR Certification, June
Dallas Baptist University 1995 — 2002
MA, Organizational Management
Hawaii Pacific University 1981 — 1982
Business Administration
Northwest Nazarene University 1979 — 1982
BA, General Studies
AmerisourceBergen March 2015 - Present
Indusbeauty.com November 2014 - April 2015
Premera Blue Cross February 2013 - December 2014
UnitedHealth Group March 2010 - July 2012
Microsoft January 2010 - March 2010
InterGlobe Technologies January 2007 - February 2009
Education
Berhampur University 2002 — 2006
Bachelor of Technology (BTech), Information Technology
Uber Technologies July 2014 - Present
Google October 2012 - July 2014
IcePets LLC February 2008 - August 2013
Premera Blue Cross August 2011 - April 2012
AT&T June 2008 - December 2011
Baskin Robbins - South Barrie January 2008 - June 2011
Skills
SEO, Marketing, Webmaster, Management, Social Networking, Advertising, CRM, Coaching, Project Management, Mobile Devices, Customer Service
Education
Cascadia Community College 2008 — 2012
In Progress, Business Mgmt, Political Science
2005-2008 Bothell High School 2003 — 2008
Premera Blue Cross May 2015 - Present
Killian Strategic November 2011 - Present
Killian Strategic January 1996 - Present
Seattle University April 2012 - September 2013
City of Seattle June 2010 - November 2011
eVenture Communications January 1994 - April 2010
Cofounder & CEO MorePerfect.org January 2006 - December 2008
Bandweb.com January 1998 - December 2000
Eddie Bauer August 1992 - December 1993
Skills
Public Policy, Political Campaigns, Politics, Leadership, Nonprofits, Public Speaking, Change Management, Public Relations, Marketing, Fundraising, Public Affairs, Social Media, Event Management, Community Outreach, Strategic Communications
Education
Brigham Young University 1984 — 1992
Bachelor's degree, Marketing Communications
Issaquah High School
Issaquah High School
Premera Blue Cross April 2015 - Present
Microsoft July 2014 - April 2015
Microsoft May 2009 - July 2014
Microsoft April 2008 - May 2009
Volt at Microsoft May 2006 - February 2008
REM Medical, Inc. October 2006 - April 2007
Premera Blue Cross January 2006 - May 2006
Premera Blue Cross May 2003 - December 2005
Premera Blue Cross April 2002 - May 2003
United Behavioral Health September 2000 - March 2001
Skills
Software Project..., Project Portfolio..., Web Project Management, Business Planning, Business Process..., Product Management, Organizational..., Quality Assurance, Quality Management, Product Launches, Budget Forecast, Budget Management, Process Engineering, Business Management, Entrepreneurship, Small Business, Healthcare Information..., Collaborative Leadership, Vendor Management, Requirements Gathering, Requirements Analysis, Workflow Design, Training & Development, Training Delivery, Medical Massage, Pre-Natal Massage, Pregnancy Massage, Online Training, Sales Operations, Sales Support, Outstanding Customer..., Website Development, Software Training
Education
New York University 1996 — 1998
MPA, Health Policy and Management
Denison University 1990 — 1994
BA, Economics
Bellevue Community College
Certificate, Project Management
Hexcel Corporation via Volt Workforce Solutions August 2015 - 2015
Premera Blue Cross April 2014 - November 2014
Seattle Cancer Care Alliance October 2013 - April 2014
Bellevue College February 2011 - May 2011
Swedish Medical Center October 2006 - September 2010
Washington State Department of Social and Health Services April 2003 - May 2008
AT&T May 2002 - June 2003
The Cobalt Group June 1999 - September 2001
Skills
Customer Service, Access, Process Improvement, Microsoft Office, Social Media, SQL, Microsoft SQL Server, JavaScript, CSS, HTML, Dreamweaver, Epic Systems, Microsoft Excel, Training, Internet Software, Project Management, Management, Illustrator, E-commerce, Online Advertising, Social Media Marketing, SEO, Web Design, Social Networking, Marketing, Online Marketing, Web Development, Leadership, Email Marketing, CRM, Account Management, Advertising, Strategy
Education
Washington State University
Bachelor of Arts (B.A.), Foreign Languages and Literatures and International Business
Bellevue College 2011 — 2012
Professional Certificate, Web Programming
Bellevue College 2010 — 2011
Professional Certificate, Sustainable Business Practices
South Seattle College 2001 — 2002
Web/Multimedia Management and Webmaster
Institut Superieure de Commerce de Chambery
International Business
Bellevue College 2012 — 2013
Professional Certificate, Database Analyst Program
Connexion Insurance Solutions July 2015 - Present
Premera Blue Cross November 2012 - July 2015
Crane Aerospace & Electronics August 2008 - October 2012
Education
Cascadia Community College
Business Administration and Management, General
Premera Blue Cross March 2008 - Present
Skills
Leadership, Healthcare Analytics, Healthcare Information..., Analytics, Medicare, Health Insurance, Utilization Management, Relational Databases, Customer Service, Databases, SQL
Education
Boise State University
Bachelor's degree, Computer Science
Premera Blue Cross 2015 - Present
Redfin 2014 - 2015
Ryerson 2013 - 2014
Dyson 2010 - 2013
Culligan International Company 2010 - 2010
Dyson 2009 - 2010
Global Employment Solutions 2008 - 2009
Solomon Edwards Group 2007 - 2008
Adecco Staffing, USA 2005 - 2007
The Jacobson Group 2000 - 2005
Skills
Recruiting, College Recruiting, Talent Acquisition, Internet Recruiting, Applicant Tracking..., Sourcing, Sales, Onboarding, Technical Recruiting, Marketing, Interviews, Customer Service, Customer Experience, Executive Search, Performance Management, Retail, Cold Calling, Temporary Placement, Talent Management, Hiring, Training, Business Development, Benefits Negotiation, Account Management, Contract Recruitment, Employee Relations, Human Resources, Employee Training, Screening Resumes, Temporary Staffing, Screening, HRIS, Building Relationships, New Hire Orientations, Workforce Planning, Employee Engagement, Recruitment Advertising, Employer Branding, Taleo, Succession Planning, Personnel Management, HR Consulting, HR Policies, Organizational..., PeopleSoft, Vendor Management, Coaching, Customer Retention, Staffing Services, Business Planning
Education
Human Resources Certification Institute
Professional in Human Resources
Boise State University
Bachelor of Arts (BA)
Premera Blue Cross August 2014 - Present
Premera Blue Cross March 2011 - August 2014
Premera Blue Cross January 2006 - March 2011
PeaceHealth August 1989 - May 2010
Skills
Acute Care, Managed Care, Team Leadership, Utilization Management, Case Managment, Pediatrics, Behavioral Health, Case Management, Nursing, NICU, Inpatient, Patient Safety, Healthcare, Management, Health Insurance, Team Building
Education
Whitworth University 2012 — 2015
Bachelor's degree, Organizational Leadership
Bellevue Community College 1979 — 1980
Associate's degree, Registered Nursing/Registered Nurse
University of Washington 1975 — 1977
Pre-Nursing Studies
Holland America Line February 2015 - Present
Premera Blue Cross June 2014 - Present
Holland America Line February 2013 - Present
Holland America Line August 2011 - February 2013
Ada's Pottery Cottage June 2005 - August 2011
Jenny Craig November 2007 - October 2008
Skills
Customer Service, Supervising, Conflict Resolution, Training, Microsoft Office, Business Travel, Cruises, Hospitality Industry, Outlook, Social Media, Employee Relations, Microsoft Excel, Travel Planning, Leisure Travel
Education
Edmonds Community College 2008 — 2009
Bellevue College 2006 — 2007
Premera Blue Cross December 2013 - Present
Group Health Cooperative February 2011 - June 2011
Harrington Health September 2008 - February 2011
Group Health Cooperative March 2008 - June 2008
Insurance Overload/Seattle Cancer Care Alliance October 2007 - February 2008
Group Health Cooperative March 2007 - May 2007
Axis Medical Staffing June 2006 - October 2006
MedData January 2006 - June 2006
The Polyclinic June 2005 - January 2006
Molina Healthcare of Washington December 2000 - June 2005
Skills
Training, Project Management, Process Improvement, Medicare, Medicaid, Hospitals, Healthcare Management, Healthcare, EHR, Documentation, Epic Systems, Software Documentation, Program Management
Education
Bellevue College
Lake Washington Institute of Technology
Community College of the Air Force
Denali Advanced Integration April 2010 - Present
Premera Blue Cross June 2004 - November 2009
The Transpo Group August 2000 - February 2004
Grant County PUD July 1996 - September 1997
Skills
Troubleshooting, SCCM, Group Policy, Server Architecture, Software Deployment, Scripting, Powershell, Active Directory, Windows Server, Disaster Recovery, VMware, Virtualization, Data Center, vSphere, Servers, System Deployment, Wise Packaging Studio, System Center Products, Operating Systems, VBScript, Hyper-V, System Administration, VPN, IIS, Computer Hardware, Network Administration, Firewalls, Microsoft SQL Server, Testing
Education
University of Idaho 1994 — 2000
Bachelor of Science (BS), Management Information Systems, General
Big Bend Community College 1992 — 1994
Associate of Arts (AA), Computer Science
Childcare Provider April 2014 - Present
Cascadia Community College April 2013 - Present
Premera Blue Cross 2002 - 2008
ProCyte Corporation 1999 - 2001
ProCyte Corporation 1999 - 2001
ProCyte Corporation 1999 - 2001
Skills
Microsoft Office, Pay Close Attention to..., Highly motivated..., Dependable Team Player, Outlook, Time Management, HTML 5, Microsoft Word, Microsoft Excel, Organization &..., Customer Service, Data Entry, Access, CSS3, CSS, Oral & Written..., Efficent, Data Reconciliation, Provider Relations, PowerPoint, HTML5, Project Management, HTML, Training, Web Design, Communicate Clearly, Problem Solving, Photoshop, Adobe Fireworks, Java, Creative Arts, Artistic Abilities, Artistic Eye, User Interface Design, Web Development
Education
Cascadia Community College 2013 — 2015
Associate's degree, Web Applications
Bellevue Community College 2000 — 2001
Whatcom Community College 1997 — 1998
Neurosurgical Consultants of Washington August 2013 - Present
Premera Blue Cross February 2012 - August 2013
Neighborcare Health Care May 2010 - September 2011
Digestive Health Specialists February 2009 - May 2010
Overlake Internal Medicine Associates April 2007 - September 2008
Sobel Medical Associates May 2000 - August 2006
Evanston Northwestern Healthcare 1995 - 2000
Northwestern Medical Faculty Foundation 1993 - 1995
Orthopedic and Rehabilitation Center 1989 - 1993
Cole Taylor Bank 1980 - 1989
Skills
Medical Billing, Medical Coding, EHR, Medicare, Revenue Cycle, Medicaid, Healthcare Management, CPT, Medical Terminology, ICD-10, Data Analysis, HIPAA, ICD-9, Healthcare, Software Documentation, Insurance, Analysis, Data Entry, Physicians, Invoicing, Medical Records, EMR, Healthcare Information...
Education
California Coast University 2015 — 2017
Master of Business Administration (MBA), Healthcare Management
California Coast University 2006 — 2009
BS, Health Care Administration, 3.45
Loyola University of Chicago
core courses in work towards BS
Northeastern Illinois University
Governor's degree program
Philips Healthcare April 2008 - Present
Premera Blue Cross November 2000 - April 2008
ING Reliastar/Aetna Financial Services June 1999 - November 2000
Reliastar Financial Svcs (dba Northern Life Ins) November 1996 - June 1999
ARCO Transportation January 1986 - December 1991
Skills
SDLC, Program Management, SharePoint, Business Analysis, Process Improvement, Agile Methodologies, Software Project..., Vendor Management, Requirements Analysis, Healthcare Information..., Business Intelligence, Visio, Project Management, Enterprise Architecture, Scrum, Enterprise Software, Business Process, SQL, Software Development, Cross-functional Team..., Requirements Gathering, Business Requirements, Management Consulting, Integration, Project Portfolio..., IT Strategy, Architectures, Business Process..., IT Management, Architecture
Education
University of Washington, Michael G. Foster School of Business 2007 — 2010
MBA, Finance and Technology
California State University-Fullerton - College of Business and Economics 1982 — 1986
BA - Business Admin, Minor - Computer Science
St. John's University 1981 — 1982
Economics
PHS November 2012 - Present
Preferred Health Systems October 2001 - November 2012
Premera Blue Cross May 2000 - August 2001
Premera Blue Cross February 1999 - May 2000
Skills
Research, Microsoft Excel, Time Management, Microsoft Office, Negotiation, Editing, Strategic Planning, Team Leadership
Education
Ft Hays State University 2007 — 2009
Gerontology
Butler Community College 2003 — 2007
Associate of Science (A.S.), Sociology
MultiCare Health System April 2015 - Present
HCR ManorCare May 2014 - September 2014
Group Health Cooperative March 2010 - March 2013
Providence Alaska Medical Center February 2008 - February 2009
Premera Blue Cross May 2003 - December 2008
Aetna January 1994 - May 2003
Skills
diabetes education, Diabetes Education, Discharge Planning, Healthcare, Oncology, Disease Management, Hospitals, Patient Education, Clinical Research, Pediatrics, Health Education, Public Health, Utilization Review, Medical Case Management, Medicine, Utilization Management, Family Medicine, Health Promotion, Healthcare Management
Education
University of Cincinnati 2011 — 2013
Master's degree, Family Nurse Practitioner
University of Phoenix 2001 — 2004
Bachelor of Science, Nursing
Bellevue Community College 1979 — 1981
Associate Degree - ADN, Nursing
Point B January 2014 - Present
Point B January 2000 - Present
Starbucks 2002 - 2005
Premera Blue Cross of WA 1999 - 2001
Premera Blue Cross 1999 - 2001
Deloitte Consulting 1997 - 1999
State Farm Insurance 1997 - 1999
Accenture 1995 - 1998
AT&T Wireless 1995 - 1998
McCaw Cellular 1995 - 1998
Skills
Information Technology, Process Improvement, Strategic Technology..., Leadership, Strategy, Mergers & Acquisitions, Management Consulting, Business Development, IT Strategy, ERP, Business Process..., Program Management, PMO, Business Process, Project Portfolio..., Business Transformation, Consulting, Business Process..., Organizational Design
Education
Bradley University 1991 — 1995
BA, International Studies
Molina Healthcare March 2015 - Present
Molina Healthcare April 2013 - March 2015
Molina Healthcare December 2012 - April 2013
Intellectual Ventures October 2010 - December 2012
Premera Blue Cross November 2006 - October 2010
Inside Prospects, Inc. September 2003 - May 2008
Premera Blue Cross January 2006 - November 2006
Skills
Strategy, Forecasting, Cross-functional Team..., Financial Analysis, Management, Analysis, Finance, Entrepreneurship, Leadership, Start-ups, Analytics, Financial Modeling, Budgets, Strategic Planning, Organizational..., Economics, Marketing Strategy, Strategic Financial..., Econometrics, Competitive Analysis, Business Strategy, Negotiation, Financial Planning
Education
University of Washington, Michael G. Foster School of Business 2008 — 2010
MBA, Finance, Strategy, Org. Development, Marketing, Entrepreneurship
Brigham Young University 1994 — 2001
Bachelor's, Economics
Schuchart Corporation March 2012 - Present
Grubb & Ellis Management Services 2007 - 2012
Precision Electric Group, Inc. 2005 - 2007
Jones Lang LaSalle 2002 - 2005
Premera Blue Cross 2000 - 2003
Skills
Construction Management, Construction, Contract Management, Contract Negotiation, Process Scheduler, Facilities Management, Value Engineering, Property Management, Budgets, Tenant Improvement, Real Estate, Commercial Real Estate, Vendor Management, Real Estate Development, Renovation, Green Building, Contractors, Project Planning, Corporate Real Estate, Management, Team Building, Operations Management, Leadership
Education
Leadership Tomorrow
University of Washington 1997 — 2000
CFM, Construction and Facilities Management
Central Washington University 1991 — 1994
BS, Education
Boise State University 1989 — 1991
Sammamish High School
University of Washington Medical Center May 2014 - Present
Personal Vacation Property April 2004 - Present
Furnishments Staging, Design & Retail December 2011 - May 2015
Calypso Healthcare Solutions March 2000 - May 2004
Premera Blue Cross January 1986 - March 2000
Education
Shoreline Community College 2014 — 2015
University of Washington 1976 — 1978
Art Teacher Education
Bellevue Community College 1974 — 1976
Associate Arts Degree
Rosa Mundi's Wine Country Living 1990 - Present
Rosa Mundi's Wine Country Living 1990 - Present
Premera Blue Cross 1990 - 1992
Security Pacific Bank 1974 - 1990
Skills
Space Planning, Furniture, Residential, Interior Design, Window Treatments, Flooring, Furnishings, Draperies, Textiles, Remodels, Remodeling, Bathrooms, Renovation, Interiors, Retail, Home, Finishes, Styling, Window, Window Coverings, Bedding, Color Consultation, Wall Coverings, Residential Homes, Space planning, Home Staging, Finish, Upholstery, Floor Plans, Kitchen & Bath Design
Education
California State Polytechnic University-Pomona
master's degree
University of Redlands
graduate
Freelance Technology Consultant 2004 - Present
POP January 2012 - October 2014
ivi, Inc. April 2009 - February 2012
Premera Blue Cross October 2011 - January 2012
Seattle Parks & Recreation September 2009 - June 2011
Impart Media Group May 2008 - March 2009
American Lung Association of the Northwest July 2007 - April 2008
American Lung Association of Washington July 2006 - June 2007
American Lung Association of Washington July 2001 - June 2006
American Lung Association of Washington July 1997 - June 2001
Education
Bellevue College Continuing Education
Landmark Education
University of Colorado at Colorado Springs
Bachelor of Arts (B.A.)
University of Washington, Michael G. Foster School of Business
Certificate
PokeIndia September 2014 - Present
Boeing 2015 - 2015
Boeing 2014 - 2015
TireBuyer.com- American Tire Distributors February 2012 - August 2014
Premera Blue Cross January 2010 - January 2012
Microsoft June 2005 - September 2010
Clients : AT&T, Phlips, DnB, Polaris January 2000 - June 2005
Telesis global solutions ltd 1999 - 2000
Education
Bharathidasan University 1994 — 1998
Bachelor of Engineering, Mechanical
TVS Lakshmi 1992 — 1994
Travelzoo 2015 - 2015
Premera Blue Cross April 2012 - December 2014
Microsoft Corporation June 2011 - April 2012
Puget Sound Energy September 2008 - June 2011
sharebuilder.com November 2007 - June 2008
Microsoft Corporation March 2006 - October 2007
Skills
Product Management, E-commerce, Strategy, Analytics, Agile Methodologies, Management, SharePoint, Business Intelligence, Leadership, Software Product..., Product Marketing, Business Strategy, SEO, Start-ups, SEM, Mobile Devices, Building Relationships, Go-to-market Strategy, Integration, Team Leadership, Market Research, Proc SQL, Idea Generation, Value Proposition..., Product Vision, Team Building, Eloquence, Product Strategy, Partner Engagement, User-centered Design, Driving Results, Creative Writing, Vendor Relationship...
Education
Boston University 2002 — 2006
Bachelor's Degree, Business Strategy/Consumer Behavior (Marketing Science)
Northwestern University - Kellogg School of Management 2006 — 2007
Microsoft Marketing Leadership Recruitment Program
Swedish Medical Center March 2015 - July 2015
Premera Blue Cross (Allen Partners) May 2012 - October 2014
Terex Corporation January 2012 - April 2012
Swedish Medical Center May 2011 - January 2012
Nova-Tech Engineering, LLC April 2010 - April 2011
Philips Medical Systems January 2008 - July 2009
SafeWorks, LLC January 2007 - October 2007
Crane Aerospace & Electronics December 2005 - October 2006
Premera Blue Cross March 2005 - October 2005
Eddie Bauer April 2004 - November 2004
Skills
Applicant Tracking..., Recruiting, Employee Relations, Technical Recruiting, Human Resources, Management, Strategic Planning, Talent Management, Performance Management, Personnel Management, Leadership, HR Consulting, Training, Business Development, Deferred Compensation, Staffing Services, Hiring
Education
California State University-San Bernardino - College of Business and Public Administration
Business Administration
WorldWin Project Solutions LLC April 2014 - Present
Point B February 2001 - March 2014
Premera Blue Cross 2012 - 2013
Captaris, Inc. January 2006 - December 2006
eCharge Corporation December 1999 - January 2001
Entex Information Services March 1997 - November 1999
GTE March 1995 - March 1997
United Technologies, Space Propulsion, Chemical Systems Division February 1988 - March 1994
Architect of the Capitol May 1987 - February 1988
US Army May 1981 - March 1987
Skills
Program Management, Leadership, Project Management, Project Portfolio..., Management Consulting, Project Planning, PMP, Aerospace, Telecommunications, Strategic Planning, Aviation, IT Infrastructure..., Operations Management, Process Improvement, Manufacturing..., Risk Management, Software Project..., Sarbanes-Oxley, ICD-10, Environmental Science, MS Project
Education
California University of Pennsylvania
Bachelor of Science (BS)
University of Southern California
Master of Science (MS)
Premera Blue Cross February 2005 - January 2008
CIGNA Healthcare 2003 - 2004
CIGNA Healthcare 1992 - 2003
Skills
Account Management, Strategic Consulting, Negotiation, Consultative Selling, Employee Benefits, Strategic Planning, Customer Relations, Team Building, Customer Service, Selling, Sales, Competitive Analysis, Management, Strategy, Recruiting, Leadership, Sales Management, Health Insurance, Insurance, Managed Care
Education
California State University-Northridge 1981 — 1986
BS
Snohomish County PUD September 2014 - Present
Premera Blue Cross April 2013 - September 2014
Snohomish County PUD July 2009 - April 2013
WaMu April 2005 - June 2009
Washington Mutual April 2005 - June 2009
T-Mobile 2004 - 2005
AT&T Wireless 2000 - 2004
Boeing August 1995 - August 2000
Skills
PMP, SDLC, Project Management, Telecommunications, Management, Leadership, Security, Program Management, Vendor Management, Process Improvement, Business Analysis, Process Simulation, SharePoint, Software Project..., Visio, ITIL, Cross-functional Team..., Infrastructure, MS Project, Business Process...
Education
Brigham Young University 1985 — 1991
Seattle University 1991 — 1995
MBA, Business Management
Noonday Design January 2001 - Present
Non-profit June 2009 - June 2011
Non-profit November 2007 - June 2009
Volt Technical Resources/World Vision December 2006 - May 2007
Weyerhaeuser October 2004 - December 2006
Premera Blue Cross February 2003 - October 2004
Westside Baptist Church August 2000 - August 2002
Lee University December 1996 - August 2000
Skills
Graphic Design, Adobe Creative Suite, Desktop Publishing, Typography, Typing 85+wpm, Editing, Graphics, InDesign, Illustrator, Photoshop, Internet, Microsoft Office, Social Media, Non-profits, Newsletters, Outlook, PowerPoint, Visio, Word, Windows, Web, Constant Contact, MailChimp, Brochures, Adobe Acrobat, Layout, Logo Design, Flyers, Email Marketing, Posters, Business Cards, Banners, Pre-press, Publications, Corporate Identity, Invitations, Visual Communication, Corporate Branding, Stationery, Book Design, Vector Illustration, Image Manipulation, Collateral, Advertising
Education
Lee University 1996 — 1999
BA, Intercultural Studies
Central Piedmont Community College 1992 — 1995
AA, Liberal Arts
TalentWise March 2013 - September 2013
Microsoft September 2003 - May 2009
Premera Blue Cross January 2002 - August 2003
Nortel Networks (Clarify) June 2000 - October 2001
SeeBeyond February 1998 - May 2000
Arthur Andersen Business Consulting January 1997 - January 1998
Skills
Software Project..., Agile Project Management, Program Management, Agile Methodologies, Cloud Computing, Enterprise Software, SDLC, PMP, SharePoint, Business Intelligence, Integration, Business Analysis, Vendor Management, CRM, Management
Education
California State University-Long Beach 1994 — 1995
Masters in Health Care Administration
California State University-Fullerton 1989 — 1993
BA - Management Information Systems
Premera Blue Cross December 2007 - Present
Education
Cardiff University / Prifysgol Caerdydd 1990 — 1992
Virtuoso December 2007 - Present
Microsoft November 2001 - November 2007
EXCELL Data Corporation (Contractor at Microsoft) September 2000 - November 2001
Premera Blue Cross August 1997 - September 2000
Family Insurance Corporation (Vancouver, B.C.) (Now Family Insurance Solutions) May 1995 - July 1997
Family Insurance Group (Vancouver, B.C) (Now Family Insurance Solutions) February 1993 - May 1995
Education
Valley Fliers 2005 — 2006
Private Pilot, Single Engine Land
Microsoft Certification 2004 — 2006
Microsoft Certified Professional, Database Design, Database Administration
Certified General Accountants of Canada 1994 — 1997
Accounting Information Systems
Brigham Young University 1989 — 1992
BS Finance, Finance, Economics
Premera Blue Cross September 2013 - Present
Experis July 2013 - September 2013
Merrill Corporation May 2011 - July 2013
The Seattle Times Company October 2007 - May 2011
TOPICS Entertainment May 2005 - October 2007
Cerus April 2001 - October 2003
Eureka Times-Standard May 2000 - April 2001
Skills
Adobe Creative Suite, Advertising, Direct Mail, Marketing, InDesign, Marketing Communications, Public Relations, Marketing Strategy, Copywriting, Graphic Design, Project Management, Photoshop, Social Media, Editing, QuarkXPress, Product Marketing, Social Media Marketing, Publishing, Direct Marketing, Online Advertising, Newsletters, Blogging, Market Planning, Copy Editing, Email Marketing, Integrated Marketing, Budgets, Product Management, Event Management, Software Documentation, Management, Newspapers, Brand Development, Facebook, Program Management, Content Strategy, Content Development, Layout, Online Marketing, Press Releases, Creative Direction, WordPress, Lead Generation, Digital Media, Web Analytics
Education
Humboldt State University 1997 — 2000
Bachelor of Arts
Butte College 1996 — 1997
Oroville High School 1992 — 1996
High School Diploma
Premera Blue Cross January 1996 - Present
Skills
Requirements Gathering, Business Requirements, Requirements Analysis, Visio, SDLC, Disaster Recovery, Integration, Business Intelligence, Business Analysis, User Acceptance Testing, Microsoft SQL Server
Education
California State Univ at Long Beach 1976 — 1978
ENGINUITY ADVANTAGE, LLC September 2015 - Present
Premera Blue Cross March 2015 - September 2015
Several Non-Profit Faith based groups September 2014 - March 2015
Benefit Solutions Incorporated January 2014 - September 2014
Safeco Insurance January 2013 - October 2013
State Farm Insurance July 2012 - January 2013
American Family Insurance August 2010 - April 2012
Allstate January 1998 - August 2010
Media Passage March 1997 - December 1997
Bergen-Brunswig Medical Supply June 1995 - March 1997
Skills
Liability, Claims, Casualty, Microsoft Office, Compliance, Insurance, Property & Casualty..., Insurance Claims, Excel, Coverage, Claims Management, Settlements, PowerPoint, Word, Negotiation, Process Improvement, Coaching, Investigation, Documentation, Research, Commercial Insurance, General Insurance, Claim, Casualty Insurance, Microsoft Excel
Education
WGU Washington 2013 — 2013
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Western Washington University 1993 — 1994
Bachelor of Arts; degree, Journalism; General studies/media
Bellevue College 1991 — 1993
Associates, Media
Premera Blue Cross April 2012 - Present
Premera Blue Cross December 2002 - March 2012
Group Health Cooperative January 2001 - December 2002
Group Health Cooperative February 1998 - January 2001
Group Health Cooperative May 1997 - February 1998
PacifiCare of WA June 1996 - May 1997
Blue Cross of California February 1986 - June 1996
Education
California State University-Northridge 1984 — 1995
B.A., Speech Communications
HasOffers May 2014 - Present
DIY Media, Inc. September 2013 - April 2014
Microsoft March 2007 - September 2013
Kent School District February 2006 - February 2007
Lively & Partners Consulting 1999 - 2006
Safeco Insurance July 2003 - December 2005
WSIPC November 1999 - July 2003
Safeco Insurance June 1999 - November 1999
Premera Blue Cross November 1996 - November 1999
Southern California Gas Company January 1992 - October 1996
Skills
Test Automation, C#, Win32 API, C++, Product Studio, Testing, DirectX, Distributed Systems, Debugging, Scrum, Xbox 360, Source Depot, Software Engineering, Software Design, Visual Studio, XML, Multithreading, .NET, Software Development, C, HLSL, Object Oriented Design, OpenGL, Algorithms, Software Project..., Computer Science, XNA, Programming, Agile Methodologies, Java, Python, Assembler, Databases, HTML, Unix, Integration, Visual Basic, JavaScript, ASP.NET, Game Development, Linux, Scripting, Windows
Education
California State University-Los Angeles 1983 — 1985
Bachelor of Science (B.S.), Computer Science
Premera Blue Cross September 2014 - Present
Skills
Business Analysis, Health Insurance, Insurance, Software Documentation, Business Requirements, HIPAA, Healthcare, Requirements Gathering, Data Analysis, Quality Assurance, Requirements Analysis, Visio, Business Process..., Testing, SDLC, Databases, Systems Analysis, Process Improvement, Agile Methodologies, SharePoint
Education
Bellevue College 1994 — 1998
Patchoulian February 2012 - Present
Premera Blue Cross January 2008 - February 2012
FILTER January 2006 - January 2008
Girvin March 2001 - March 2003
Interlinq August 2000 - March 2001
Infowave April 2000 - August 2000
Mediaplex June 1999 - September 1999
ADP August 1995 - June 1999
Skills
Copywriting, Brand Development, Copy Editing, Website Copy, Social Media, Content Development, Newsletters, Marketing Management, Website Development, Marketing Communications, Content Management, Online Advertising
Education
California State University-Chico 1986 — 1990
Communications, Business/Corporate Communications
Kony, Inc. Technical WriterMeteorcommMarch 2014 - June 2014
IMS Health Appature November 2013 - March 2014
Premera Blue Cross July 2013 - October 2013
Zetron March 2013 - May 2013
Synapse Product Development (through Rooster Park) May 2012 - March 2013
Microsoft (through Allyis) February 2012 - April 2012
RealNetworks October 2011 - February 2012
Nayamode October 2010 - June 2011
thePlatform September 2009 - October 2010
[Independent contract] June 2009 - March 2010
Skills
Technical Writing, Technical Documentation, Software Documentation, Content Management, Testing, Technical Communication, Agile Methodologies, Programming, HTML, Software Development
Education
Weber State University 1997 — 1997
Bachelor of Science, Computer Science
Penn State University 1990 — 1995
Bioengineering
Brigham Young University 1981 — 1990
Bachelor of Science, Physics
Concur April 2015 - Present
Premera Blue Cross February 2013 - January 2015
Expedia January 2011 - January 2013
Expedia June 2010 - June 2011
The Cobalt Group June 2008 - May 2010
Microsoft March 2008 - May 2008
AT&T Mobility April 2007 - December 2007
Southern California Edison December 1996 - July 2006
Southern California Edison August 1998 - March 2002
Southern California Edison December 1996 - August 1998
Skills
Data Analysis, Business Analysis, Team Leadership, Process Improvement, Program Management, Cross-functional Team..., SQL, Salesforce.com, Analysis, Leadership, Project Management, Software Development, Data Warehousing, Training, Business Process..., Analytics, Forecasting, Account Management, SDLC, Testing, Management, Software Documentation, Microsoft Excel, Change Management, Quality Assurance, Databases, Call Centers, Access, SharePoint, Operations Management, Strategy, Budgets, Business Intelligence, Visio, Business Process, Strategic Planning, CRM, Human Resources, Finance, Business Requirements, Requirements Gathering, Business Strategy
Education
University of California, Irvine Extension 2003 — 2004
certification, Project Management Certification Program
California State University-San Bernardino - College of Business and Public Administration 1995 — 1997
University of Southern California 1988 — 1990
Chemical Engineering; Audio Engineering
High School DiplomaWest Valley High School 1985 — 1988
Hamilton Consulting January 2010 - Present
Amerigroup September 2014 - February 2015
Deloitte Consulting June 2011 - August 2013
Premera Blue Cross 2005 - 2009
Regence Blue Shield January 2005 - November 2005
QMed, Inc September 2002 - October 2004
PacifiCare Health Systems April 1997 - August 2002
SeaView IPA 1997 - 1998
Skills
Process Improvement, Project Management, Leadership, Healthcare, Managed Care, Vendor Management, Operations Management, Management, Health Insurance, EDI, Program Management, Contract Negotiation, Training, EHR, Healthcare Information..., HIPAA, Healthcare Management, Medicare, Medicaid, Strategic Planning, Product Development, Data Analysis, Management Consulting, Hospitals, Utilization Management, Disease Management, Provider Network..., Provider Relations
Education
California State University-Fullerton
Bachelor of Arts, Communicative Disorders, Dean's List
University of Kansas
Master of Arts, Audiology/Audiologist
Premera Blue Cross March 2013 - Present
Business Strategy Consulting November 2012 - December 2012
T-Mobile 2011 - 2012
T-Mobile 2009 - 2011
T-Mobile 2007 - 2009
Mars 2005 - 2007
Mars 2004 - 2005
Pepperidge Farm 2002 - 2004
Pepperidge Farm 2000 - 2002
Nestle USA 1987 - 2000
Education
Bentley University
Bachelors of Science, Cum Laude, Marketing, 3.8 GPA
Greenfield High School
Puget Sound Health Alliance 2005 - 2008
Regence BlueShield 1999 - 2004
CalPERS January 1996 - May 1999
Washington State Health Care Authority October 1988 - January 1996
Premera Blue Cross January 1981 - May 1988
Group Health Cooperative 1977 - 1980
Education
University of Washington 1975 — 1977
MHA, Health Administration
Bucknell University 1962 — 1966
Nordstrom May 2014 - Present
Premera Blue Cross January 2012 - May 2014
Premera Blue Cross November 2010 - June 2012
Premera Blue Cross September 2002 - November 2010
Skills
SDLC, T-SQL, TFS, Agile Methodologies, Visual Studio, .NET, SQL, IIS, Microsoft SQL Server, ASP.NET, C#, Visual Basic, Software Development, Databases, Windows, VB.NET, Web Services, XML, Business Analysis, Software Documentation, SSRS, Agile, HTML, Web Development, Architecture, Java, Integration, Test Driven Development, Continuous Delivery, Continuous Integration
Education
Regis University 2008 — 2013
Bachelor of Science (BS), Computer Science
California State University-Fullerton 1996 — 1998
Computer Science
Premera Blue Cross July 2014 - Present
Premera Blue Cross April 2010 - July 2014
Carewise Health, Inc 2004 - 2010
Group Health Cooperative January 1998 - January 2004
Skills
Program Management, Healthcare, Health Insurance, Disease Management, Process Improvement, Strategic Planning, HIPAA, Cross-functional Team..., Healthcare Information..., Project Management, Managed Care, Customer Service, Customer Engagement, Vendor Management..., Management, Sales, Employee Benefits, Vendor Management, Healthcare Industry, Healthcare Management, Medicare, Software Documentation, Operations Management, Integration, CRM
Education
Bellevue Community College 2006 — 2006
Certification, Project Management
Goethe Institute, Dusseldorf 1994 — 1994
German
Western Washington University 1991 — 1994
BA, Community Health Education
Wenatchee Valley College 1989 — 1991
AA, Associate degree
Corbis 2014 - Present
Microsoft 2012 - 2014
Rhapsody International 2010 - 2011
Microsoft 2009 - 2010
msnbc.com 2002 - 2008
VisionCompass 2000 - 2001
ConneXt 1998 - 2000
Premera Blue Cross 1995 - 1997
Turun HT, Salon Vilpas, Pirkkalan Pingviinit 1992 - 1994
Skills
Financial Analysis, Controller, Budgeting, Budget Analysis, Forecasting, Financial Modeling, Internal Audit, Budget Development, Budget Management, Corporate Finance, Board of Directors..., Royalties, Payroll, Payroll Taxes, Tax, Employee Benefits, Contract Management, Contractual Agreements, Sports Management, Hockey, Coaching, Budgets, Finance, Mergers & Acquisitions, Managerial Finance, Financial Reporting, Internal Controls, Strategic Financial..., Cross-functional Team...
Education
California State University-Sacramento
M.B.A.
Seattle University
B.A.B.A.
Premera Blue Cross October 2013 - Present
Premera Blue Cross March 2011 - October 2013
Calypso Healthcare Solutions (Premera Blue Cross) March 2010 - March 2011
Calypso Healthcare Solutions (Premera Blue Cross) 2008 - March 2010
Safeco Insurance February 2007 - April 2008
Safeco July 2004 - February 2007
Safeco February 1998 - June 2004
QFC February 1995 - February 1998
Olson's Foods 1993 - 1995
Skills
Business Process..., Change Management, Certified Lean Leader, PMP, Project Management, SDLC, Business Analysis, Requirements Gathering, Visio, SharePoint, Insurance, Requirements Analysis, Agile Methodologies, Agile Project Management, Waterfall, Process Improvement, Business Requirements
Education
Central Washington University
Bachelor's Degree, Business Administration: Organizational Management and Finance
Bellevue College 2004 — 2006
Certificate of Project Management, Project Management
Ricoh Americas Corporation September 2011 - April 2013
Computer Consulting Services August 2008 - October 2011
FedEx Kinko's July 2006 - July 2008
Premera Blue Cross March 2003 - July 2005
Xerox Corporation March 1999 - March 2003
Xerox Corporation September 1992 - March 1999
Skills
Managed Print Services, Solution Selling, Account Management, Sales Process, Direct Sales, Selling, Sales Operations, Enterprise Software, Digital Printing, Variable Data Printing, Document Imaging, Managed Services, Sales Presentations, Training, Cold Calling, Customer Oriented, Customer Satisfaction, Customer Service, Customer Support, Print Management, Document Management, Enterprise Content..., Xerox Printers, Problem Solving, Process Improvement, Sales, SaaS, Cross-functional Team..., New Business Development, B2B, Channel, Mechanical Aptitude, Home Repairs, Computer Repair
Education
Benedictine College 1981 — 1985
B.A.
St Louis University High 1974 — 1978
Premera Blue Cross July 2012 - March 2013
Providence Health & Services June 2009 - August 2012
Providence Health and Services May 2005 - June 2009
Philips Medical Systems January 2000 - May 2005
Philips Medical Systems August 1998 - January 2000
ATL Ultrasound March 1995 - August 1998
SpaceLabs 1990 - 1992
Skills
Executive Pay, Sales Compensation, HRIS, Deferred Compensation, Workforce Planning, Mergers, Employee Benefits, Mergers & Acquisitions, Onboarding, Succession Planning, Human Resources, Employee Engagement, Talent Management, Performance Management, Personnel Management, Talent Acquisition, Employee Relations, Applicant Tracking...
Education
Gonzaga University - School of Business Administration 1992 — 1994
MBA, Business
Boise State University 1976 — 1980
BBA, Business, Pre-law
Comm/net Systems, Inc. March 2015 - October 2015
Premera Blue Cross October 2013 - January 2015
The Northwest School April 2009 - October 2013
Northwest Center August 2004 - September 2008
Diamond Parking November 2001 - October 2003
Avanade August 2000 - August 2001
AEI Music December 1997 - August 2000
Dames & Moore September 1994 - August 1997
Skills
Employee Relations, Hiring, Organizational..., Succession Planning, HRIS, Management, Human Resources, Personnel Management, Talent Acquisition, Leadership, Deferred Compensation, Community Outreach, Workforce Planning, Onboarding, Nonprofits, Labor Relations, Fundraising, Recruiting, Benefits Administration, Applicant Tracking..., New Hire Orientations, Leadership Development, FMLA, Employee Engagement, Employee Benefits, Talent Management, Interviews, College Recruiting, Coaching, Conflict Resolution, Career Development, Compensation & Benefit, Resume Writing, Employee Training, Training
Education
California State University-East Bay 1986 — 1987
BS, Business Administration
Holy Names University 1979 — 1982
Liberal Studies
University of California, Santa Cruz 1978 — 1979
Placer 1974 — 1978
College Prep
Preferred Therapy Providers, Inc. May 2012 - Present
Gentiva Health Services February 2009 - December 2011
Gentiva Health Services July 2006 - January 2009
Gentiva Health Services June 2005 - June 2006
Premera Blue Cross March 2001 - June 2005
Skills
Clinical, Rehabilitation, Physical Therapy, Healthcare Management, Home Care, Long Term Care, Clinical Research, Long-term Care, Medicare, Healthcare, Wound Care, Leadership, Healthcare Industry, Managed Care, Physicians, Hospitals, Neurology, Management, Medicaid, Healthcare Information...
Education
University of Washington, Michael G. Foster School of Business 1998 — 2001
MBA, Business Marketing
Texas Woman's University 1994 — 1996
MS PT, Physical Therapy
Brigham Young University 1990 — 1994
BS, Psychology
Villa Park High School 1984 — 1987
Premera Blue Cross December 2014 - Present
GCI November 2008 - November 2014
Rayonier May 2000 - August 2008
CitiStreet July 1996 - May 2000
Fidelity Fast Tax January 1992 - June 1997
Skills
Employee Benefits, Benefits Administration, Deferred Compensation, Human Resources, COBRA, FMLA, ERISA, Open Enrollment, Personnel Management, New Hire Orientations, HRIS, Training, HR Policies, Management, Executive Pay, Onboarding, Vendor Management, Strategy, Process Improvement, Workforce Planning, Compensation & Benefit, Incentive Programs, Employee Handbooks, Business Planning, Health Care Reform, Program Management, HIPAA, Defined Benefit, Pensions, Health, Plan Design, Compensation, Benefits, PeopleSoft, ADP, 401k, HR Strategy, Oracle E-Business Suite, Oracle Discoverer, Job Evaluation, Salary, Labor Relations, Job Analysis, BrassRing, Performance Management, Leadership, Strategic Planning, Team Building, Health Insurance, Healthcare Consulting
Education
Boston University 2006 — 2008
MS, Human Resources Management
College of Charleston 1987 — 1992
BA, History
Queen Anne School 1981 — 1987
Premera Blue Cross July 2008 - Present
Premera Blue Cross October 2005 - July 2008
Premera Blue Cross November 2004 - October 2005
Overlake Psycotherapy December 2000 - September 2004
Skills
CQA, Quality Auditing, Health Insurance, Quality Assurance, Quality Center, Outlook, Calibration, Internal Audit, Auditing, Healthcare, Continuous Improvement, Lean Manufacturing, Compliance, Claims, Claim, Team Leadership, CRM, Time Management
Education
Bellevue College 2000 — 2001
Real Estate
Issaquah High School
Group Health Cooperative June 2008 - Present
American Seating and Mobility July 2006 - September 2007
Premera Blue Cross January 2005 - June 2006
Skills
Healthcare, HIPAA, Healthcare Information..., Process Improvement, Customer Service, Health Insurance, Healthcare Management, Managed Care, Software Documentation, Medicare, Visio, Hospitals, Microsoft Office, CPT, Outlook, ICD-9, Medical Terminology, Medical Coding, Medical Billing, Medical Records
Education
Spokane Community College 2003 — 2013
Associate's degree, General Studies
Carrington College-Spokane 2006 — 2007
Massage Therapy/Therapeutic Massage
JPMorgan Chase August 2014 - Present
Costco Wholesale 2013 - August 2014
Costco Wholesale May 2011 - November 2013
Premera Blue Cross June 2010 - April 2011
CSC October 2008 - April 2011
CSC November 2009 - June 2010
CSC January 2006 - September 2009
Washington Mutual 2006 - 2009
RelQ (acquired by EDS / Hewlett Packard) January 2002 - December 2005
Cognizant Technology Solutions November 2000 - December 2001
Skills
LoadRunner, Test Management, Performance Testing, Test Automation, Testing, SOA, Web Services, Agile Testing, Quality Assurance, Java, Load Testing, Software Quality..., Quality Center, Eclipse, Integration, HP Quality Center
Education
Bharathidasan University
Master of Computer Applications (MCA)
NIIT Limited
Advance Diploma
University of Madras
Bachelor
The AmeriHealth Caritas Family of Companies February 2013 - Present
Windsor Health Plan July 2010 - April 2012
Kaiser Permanente January 2009 - March 2010
KPS Health Plans January 2006 - December 2008
Premera Blue Cross July 2004 - January 2006
WellPoint-Blue Cross of California June 1996 - June 2004
Skills
Provider Contracting, Provider Relations, Contract Negotiation, Managed Care, Medicare, Medicaid, Network Development, Health Insurance, Healthcare Management, HMO, PPO, Strategic Planning, Management, Operations Management, Healthcare Information..., Health Policy, Process Improvement, Data Analysis, Team Building, Team Leadership, Teamwork, Provider Education, Provider Enrollment, Provider Networks, Collaborative Leadership, P4P, Policy, HIPAA, Healthcare, Insurance, Utilization Management, Hospitals, Training, Physicians, Credentialing, Leadership, Healthcare Consulting, Revenue Cycle, Physician Relations, Pharmacy Benefit..., Medicare Part D, Claim, Quality Improvement, Medical Billing, Strategy, Medicaid Managed Care, Analysis, Revenue Cycle Management, Disease Management, EMR
Education
University of Phoenix 1995 — 2000
MBA, Business Administration
California State University-Northridge 1977 — 1983
Bachelors, Business Administration
ProcessTec October 2009 - Present
i3 Consulting & Development 2003 - Present
Associated Press 2006 - February 2011
Washington Trust Bank August 2004 - January 2006
Compass Computing Group June 2003 - August 2004
Fiber Technologies (Spokane, WA) June 2002 - February 2003
Byte Dynamics (Spokane WA) April 1998 - March 2002
Premera Blue Cross December 1995 - April 1998
Various Positions (computer programming) March 1986 - December 1995
Skills
.NET, XML, Software Development, Web Services, SQL, Microsoft SQL Server, Web Applications, ASP.NET, WCF, Software Design, Database Design, C#, IIS, Integration, Business Intelligence, Architecture, Object Oriented Design, Software Engineering, Databases, Programming, VB.NET, SQL Server, SOA, System Architecture, Enterprise Architecture, Security, Application Development, JavaScript, OOP, Data Modeling, SharePoint, HTML, AJAX, Objective-C
Education
California State University-Northridge 1980 — 1984
BA, Biology (Genetics)
Welltok, Inc. July 2014 - Present
OneHealthPort 2007 - December 2013
Premera Blue Cross January 2000 - December 2013
Premera Blue Cross October 1996 - January 2000
Deloitte Consulting August 1992 - October 1996
Skills
Insurance, Health Insurance, Employee Benefits, Strategic Planning, Strategy Execution, Healthcare, Health Savings Accounts, Process Improvement, Mergers, HIPAA, Medicare, Start-ups, Healthcare Industry, Managed Care, Mergers & Acquisitions, Leadership, Strategy, Change Management, Innovation
Education
Harvard Business School 1990 — 1992
MBA, Business
Boise State University 1984 — 1988
Business Administration, Accounting
Charter Communications June 2010 - Present
Premera Blue Cross July 2006 - April 2010
Cingular/AT&T October 2003 - July 2006
Aflac April 2001 - October 2003
GTE/Verizon January 1997 - April 2001
Skills
Customer Experience, Customer Retention, Call Center, Customer Satisfaction, Telecommunications, Workforce Management, Process Improvement, Performance Management, Team Building, Customer Service, Vendor Management, VoIP, Team Leadership, Direct Sales, Contact Centers, Broadband, Sales, Coaching, Hiring, LEAN Certified, Call Centers, Insurance
Education
University of Phoenix 1999 — 2008
Business/Corporate Communications
Pace University 1999 — 1999
Business/Corporate Communications
International Air and Hospitality Academy 1989 — 1989
Diploma, Airline Management, 4.0
University of Oregon 1988 — 1989
Business, Management, Marketing, and Related Support Services, A
Big Bend Community College 1987 — 1988
Business Administration, Management and Operations
Thomas Jefferson High School 1982 — 1985
High School Diploma
Centura Health 2009 - 2014
Washington State Healthcare Authority August 2006 - July 2008
Calypso Healthcare Solutions June 2001 - January 2005
Premera Blue Cross September 1998 - June 2001
North Central Regional Health Network March 1996 - April 1997
HBSI April 1995 - February 1996
HBS International, Inc. 1995 - 1996
Skills
Healthcare Information..., Data Analysis, Hospitals, Healthcare Management, Process Improvement, Medicare, Healthcare Consulting, Managed Care, Healthcare, Medicaid, Policy, Program Development, Leadership, Software Documentation, EHR, Project Management, Business Intelligence
Education
University of Washington, Michael G. Foster School of Business 1992 — 1995
MBA/MHA, Health & Business Administration
Brown University 1980 — 1985
B.A., Organizatipon Behavior
Premera Blue Cross August 2013 - Present
Intermec Technologies February 2013 - August 2013
Intermec Technologies April 2012 - February 2013
Search and Rescue 2006 - 2013
Philips Healthcare November 2011 - December 2011
Marchex January 2011 - August 2011
American Red Cross Snohomish County Chapter May 2007 - October 2009
Skills
Research, Technical Writing, Data Analysis, Software Documentation, Process Documentation, Team Leadership, Software Quality..., Access, SQL, Documentations, Databases, Training, Project Management, Testing, SharePoint, Analysis
Education
Bellevue Community College 2011 — 2011
Software Testing
Oregon State University
Bachelor of Science Business - Marketing, Minor in Computer Science, High Honors
United Health Care November 2010 - Present
Premera Blue Cross 1990 - 1995
Education
California State University-Long Beach 1971 — 1975
BA, Mathematics
ServiceMaster Clean April 2014 - Present
SanMar February 2013 - March 2014
MM Comfort Systems December 2011 - February 2013
Lincoln Towing June 2011 - November 2011
Premera Blue Cross January 2011 - May 2011
Intelius September 2009 - January 2011
Waste Management, Inc. April 2002 - March 2009
Skills
Customer Service, Call Center, Process Improvement, Vendor Management, Project Management, Customer Satisfaction, Team Building, Microsoft Office, Account Management, Microsoft Excel, Sales, Software Documentation, Billing Process, Dispatching, Training, Call Centers, Data Entry, Management, Invoicing, Payroll
Education
Edmonds Community College 2009 — 2010
Business
Bellevue Community College 2000 — 2002
Premera Blue Cross October 2007 - Present
Forest View Transitional Care Center October 2009 - October 2009
Nordstrom August 2002 - July 2007
West Seattle Dental Center 2001 - 2002
Education
West Seattle High School
H.S. Diploma
Bellevue College
AssociateTransfer
Premera July 2013 - Present
Premera Blue Cross December 2011 - July 2013
Evergreen Healthcare November 2002 - December 2011
Group Health Cooperative 2001 - 2003
SHPS 1999 - 2001
Salem Clinic, PC 1996 - 1999
Skills
Healthcare, Wellness Coaching, Disease Management, Nursing, Health Promotion, Health Education, Inpatient, Hospitals, Cpr Certified, Nursing Education, EMR, Patient Education
Education
University of California, San Francisco 1994 — 1996
MSN, Family Nurse Practitioner
California State University-Los Angeles
BS, Nursing
Premera Blue Cross April 2012 - Present
Twisted Pair Solutions August 2010 - April 2012
Active Voice 2008 - 2009
Active Voice 2007 - 2008
Intel 2004 - 2006
Skills
Testing, WinSCP, TCP/IP, Linux, FTP, HTML, SSH, Visual Studio, SQL, Test Automation, VoIP, C#, Software Documentation, XML, Operating Systems, Databases, Test Planning, Agile Methodologies
Education
University of Washington 2001 — 2004
MS, Electrical Engineering
Bellevue College
Certificate, Client-Server Testing Techniques
Bellevue College
Certificate, SQL Level 2 for Engineers
Bellevue College
Certificate, C# for Testers
Bellevue College
Test Automation using C#: Level1
Technical University Sofia
MS, Electronics and Automation Engineering
Premera Blue Cross March 2012 - Present
Microsoft March 2010 - June 2011
Microsoft 2010 - 2011
Microsoft 2009 - 2009
Microsoft 2007 - 2008
Dallas Independent School District 2002 - 2007
Education
The University of Texas at Arlington 2002 — 2005
MA, Applied Linguistics
California State University-Long Beach 1999 — 2001
BA, English Composition and Literacy
pH Science Holdings, Inc. June 2015 - Present
Bill & Melinda Gates Foundation June 2014 - June 2015
The Bill & Melinda Gates Foundation November 2010 - June 2014
Premera Blue Cross September 2010 - January 2011
DIRECTV Sports Networks January 2008 - May 2010
FSN Northwest 2007 - 2008
Odelia Pacific Corporation 2007 - 2007
Radiant Research, Inc 2003 - 2005
Muggers Espresso January 2000 - January 2003
Skills
Resume Writing, Grant Writing, Event Planning, Human Resources, Budgets, Community Outreach, Strategy, Customer Service, Program Management, Leadership, Nonprofits, Social Media, Fundraising, Strategic Planning, Public Speaking, Microsoft Office, Management, Microsoft Excel, Social Impact, Project Management
Education
Bellevue Community College 2008 — 2009
HR Management Certificate
University of Washington
B.A, Professional Communications
Vivacity November 2014 - Present
Premera Blue Cross August 2012 - November 2014
WorldDoc April 2008 - August 2012
Matria Healthcare December 2004 - April 2008
Skills
Managed Care, Healthcare Information..., Salesforce.com, Vendor Management, Healthcare, SharePoint, Sales Presentations, SDLC, Strategic Partnerships, Business Intelligence, Product Management, Cross-functional Team..., Leadership
Education
Boise State University 1999 — 2003
MBA
Premera Blue Cross December 2011 - Present
Evergreen Hospital August 2005 - December 2011
Eastside Ears, Nose and Throat January 2000 - August 2005
Allstate December 1987 - February 1989
Special Olympics - Cook County suburbs June 1980 - December 1987
Skills
Customer Service, Leadership, Software Documentation, SharePoint, Active Directory, Call Center, Project Management, Training, Process Improvement, Team Building, Critical Thinking, HIPAA, Troubleshooting, Call Centers, Budgets, Fundraising, Public Speaking, Coaching, Program Coordination, Employee Training, Event Planning, Program Management
Education
Everett Community College 2013 — 2015
Human Resources Management/Personnel Administration, General
Central Michigan University 1976 — 1980
Bachelor of Arts, Parks & Recreation Administration w/an emphasis in Therapeutic Recreation
Premera Blue Cross September 2005 - Present
Premera Blue Cross March 2004 - September 2005
Premera Blue Cross August 2003 - March 2004
Premera Blue Cross February 2003 - August 2003
Premera Blue Cross March 1999 - February 2003
Skills
Visio, SharePoint, Business Analysis, Business Requirements, Process Improvement, Requirements Gathering, Microsoft Excel, Health Insurance, Claims Management, Claims Handling, Medicare, Provider Relations, Vendor Management, Requirements Analysis, Disaster Recovery, Software Documentation, Access, IBM BPM, Kofax, FileNet, eFax, Curriculum Development, Training Delivery, PowerPoint, Lean Thinking, Insurance
Education
Edmonds Community College 2000 — 2001
Business
Bellevue College 1999 — 2001
Design
Signature Properties March 2015 - Present
Elliott Hersch January 2013 - August 2014
Premera Blue Cross August 2012 - January 2013
Vector Industries November 2011 - December 2012
Sun Insurance Agency March 2011 - March 2012
Pemco Mutual Insurance Company December 2008 - January 2011
Nexxpost June 2008 - December 2008
American Family Insurance September 2007 - May 2008
Quality Business Systems December 2005 - September 2007
Skills
Customer Service, Contract Negotiation, Construction, Insurance, Sales, Employee Benefits, Program Management, Property & Casualty..., Marketing, Call Centers, Disability Insurance, Underwriting, Contract Management, Claim, Team Building, Leadership, Selling, Sales Management, Management, New Business Development, Account Management, Cold Calling, Solution Selling, Customer Satisfaction, Strategic Planning, Sales Process, Sales Presentations
Education
Central Washington University 2003 — 2005
Bachelor's Degree, Business, Psychology, Marketing
Everett Community College 2000 — 2003
AA Degree, Business
Premera Blue Cross 2011 - 2011
Party City February 2003 - March 2008
Michaels Stores, Inc. August 2002 - February 2003
Education
University of Washington 2010 — 2012
Bellevue College 2007 — 2010
AS, Software Engineering Transfer Degree
Premera Blue Cross October 2006 - Present
Premera Blue Cross October 2006 - Present
Top Foods and Drugs September 2001 - October 2006
Southern California title Co. September 1989 - April 1994
Skills
Data Entry, Outlook, Access, Process Improvement, Customer Service, Health Insurance, Insurance, Microsoft Word, Visio, Call Centers
Education
Camosun College
Office Administration
Medic 71 Memorial Fund and Community Link CPR August 2013 - Present
Premera Blue Cross June 2008 - July 2013
Rite Care October 2007 - June 2008
University of Washington January 2007 - June 2008
Starbucks June 2004 - July 2007
Papa John's International May 2000 - March 2002
Skills
Cpr Certified, First Aid, Healthcare, Public Speaking, Recruiting, AED, Teaching, Audiometry, Vestibular, Coaching, Leadership, Social Networking, Leadership Development, Customer Service, Staff Development, Team Building, Hearing Tests, BLS, Event Planning, Microsoft Excel, Strategic Planning, Training, Marketing, Microsoft Word, Microsoft Office, Non-profits, Research, Social Media, Tinnitus, Event Management, Health Education, Outlook, Program Management, Team Leadership, Medical Devices, Patient Education, Program Development, Auditory Processing, Audiology, Community Outreach, Emergency Medicine, Account Management, Sales, New Business Development, Aural Rehabilitation, Project Management, System Administration, Budgets, Game Development, Game Design
Education
University of Washington 2008 — 2010
Bachelor of Science (BS), Audiology/Audiologist and Speech-Language Pathology/Pathologist
Cascadia Community College 2006 — 2008
Associate's degree
Premera Blue Cross June 2010 - Present
Verizon Wireless August 2006 - October 2009
US HealthWorks June 2006 - July 2006
Skills
Multitasking Skills, type 45 words per minute, Problem Solving, Pay Close Attention to..., Always Punctual, Cpr Certified, Positive Team Player, Leadership
Education
Bellevue Community College 2001 — 2002
Took classes towards getting my BA, English and Psychology
Raft River High School 1998 — 2000
High School Deploma, general classes
Kramer-Wilson Insurance Services April 2013 - Present
AAA Northern California, Nevada & Utah Insurance Exchange January 2011 - January 2013
Premera Blue Cross October 2009 - December 2010
UnitedHealthcare January 2008 - September 2009
Skills
Agile Methodologies, Scrum, Business Analysis, User Stories, Validation, SDLC, UAT coordination, Quality Center, Test Planning, Test Management, Risk Management, Risk Assessment, Business Process..., Requirements Analysis, JIRA, RTC, Waterfall, Business Requirements, Visio, User Acceptance Testing, Systems Analysis, Software Project..., SharePoint, Agile Project Management, SQL, Agile, Gap Analysis, Requirements Gathering, Quality Assurance, MS Project, Software Development, Data Modeling, Use Case Analysis
Education
California State University-Fresno
Master of Science (MS), IT
Guru Nanak Dev University
Master of Arts (M.A.), English Language and Literature, General
Premera Blue Cross October 2011 - Present
Education
California State University-Bakersfield