Rogers Communications
Industry: Telecommunications company
DescriptionRogers Communications Inc. is a Canadian communications and media company. It operates particularly in the field of wireless communications, cable television, telephone, and Internet connectivity with significant additional telecommunications and mass media assets. The company is headquartered in Toronto. Headquarters: Toronto, Canada CEO: Joe Natale (19 Apr 2017–) Revenue: 14.14 billion CAD (2017) Subsidiaries: Rogers Wireless, Fido Solutions, Chatr,
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Rogers Communications Employees
DTS Inc July 2013 - Present
Halfway There Productions November 2011 - Present
Stagevision Inc. November 2009 - November 2012
Rogers Communications May 2008 - August 2011
PSAV March 2007 - November 2010
Van Valkenburg Communications March 2008 - October 2008
Skills
AV, Live Events, Projection, Corporate Events, Sound, Stage Lighting, Live Sound, Stage Management, Video, Production Managment, Audio Engineering, Video Production, Lighting, Lighting Design, Film, Videographer, Video Editing, Corporate Videos, Cabling, Camera Operating, Audio Editing
Education
Seneca College of Applied Arts and Technology 2004 — 2006
Diploma, Corporate Media Production
Centennial College 2001 — 2002
Certificate, Audio Engineering
Air Canada February 2013 - Present
Kelowna Flightcraft September 2011 - February 2013
Rogers Communications September 2010 - September 2011
Skills
Airlines, Aviation, Airworthiness, Flights, Commercial Aviation, Aircraft Maintenance
Education
Centennial College 2008 — 2010
Aviation Tech/ Avionics Maintenance, Aircraft Maintenance Technology.
Caribbean Vibrations TV April 2013 - Present
Rogers Communications December 2013 - Present
Sirius XM Radio Inc. January 2012 - Present
Soca 101 January 2005 - Present
Rogers Communications January 2011 - December 2013
Rogers Communications January 2008 - December 2013
Naach Radio December 2010 - June 2013
Rogers Communications September 2006 - January 2008
Intertan, The Source by Circuit City, Radio Shack October 2003 - August 2006
Skills
Troubleshooting, Technical Support, Customer Satisfaction, Training, Customer Service, Operating Systems, Coaching, Customer Experience, Windows, Telecommunications, Call Center, Team Leadership, Customer Retention, Wireless, Sales, Microsoft Office, Time Management, Account Management, Workforce Management, Contact Centers, Radio, Call Centers, Ballet, Social Media
Education
Centennial College 2003 — 2006
Network Professional program, Marketing
Archbishop Dennis O’ Connor C.H.S 1995 — 1999
High School/Secondary Diplomas and Certificates
Property Max Realty Inc; Brokerage October 2012 - Present
Rogers Communications August 2009 - Present
Rogers Communications June 2004 - July 2009
Rogers Communications June 2001 - June 2004
Skills
Customer Experience, Real Estate, Business Analysis, Selling, Project Management, User Acceptance Testing, Call Centers, Telecommunications, Vendor Management, Communication, Data Validation, Reconciling Reports, Data Reconciliation, Performance Testing, Statistical Reporting, Financial Reporting, Test Process Development, Photography, 3rd Party Relationships
Education
Centennial College 1997 — 2000
Micro-Computer/Business Analyst
West Hill C.I
Rogers Communications September 2014 - Present
Rogers Communications February 2013 - September 2014
Rogers Communications November 2011 - February 2013
Rogers Communications Inc. March 2010 - November 2011
Virgin Mobile Canada February 2010 - March 2010
Bell Mobility January 2008 - June 2009
Bell Mobility February 2005 - January 2008
Skills
Competitive Analysis, Analysis, CRM, Forecasting, Management, Marketing, Strategic Planning, Marketing Strategy, Call Centers, Change Management, Wireless, Telecommunications, Budgets, Market Research
Education
Centennial College 2000 — 2003
Microcomputers and Information Technology
Rogers Communications November 2011 - Present
Canadian Tire Financial Services April 2011 - January 2012
Ask Us Financial March 2007 - March 2011
Saudi Pak Commercial Bank Ltd February 2006 - September 2006
Union Bank Ltd (Now Known as Standard Chartered Bank) August 2004 - January 2006
Askari Commercial Bank Limited October 2000 - August 2004
Skills
Business Analysis, Strategic Planning, Project Planning, Team Management, Telecommunications, Sales, Customer Service, Banking, Finance, Software Project..., Microsoft Excel, Team Leadership, Leadership, Loans, Business Development
Education
Centennial College 2014 — 2014
Islamic Finance and Investment, Islamic Banking
Toronto College of Technology 2008 — 2009
Post Graduate Diploma, ERP Information Systems Analyst- SAP, 3.5/4.0
Hamdard University & Preston University 1998 — 2000
MBA, IT, 3.5/4.0
University of Peshawar
BSc, Math A, B & Statistics
TSN - The Sports Network - Canada October 2014 - Present
SportsNAYtion January 2011 - Present
Sports Fusion Group 2012 - Present
Rogers Sportsnet September 2012 - July 2014
Rogers Communications May 2011 - October 2012
theScore, Inc. August 2011 - May 2012
Maple Leaf Sports & Entertainment September 2010 - November 2011
The Bottom Line Sports Show May 2009 - September 2011
theScore, Inc. September 2010 - August 2011
Umbro March 2010 - September 2010
Skills
Writing, Radio, Television, Sports, Blogging, Online Journalism, Event Planning, Public Relations, On-air Talent, Media Relations, Public Speaking, Video Production, Social Media, New Media, News Writing, Sports Writing, Digital Media, Radio Host, Video Editing, Press Releases, Broadcast, Editing, Storytelling, Facebook, Editorial, Sponsorship, Video, Film, Interviews, Marketing, Copy Editing, Copywriting, Sports Marketing, Radio Broadcasting, Breaking News, Broadcast Journalism, Content Strategy, Feature Articles, Producing, Publicity, Entertainment, Final Cut Pro, YouTube, Broadcast Television, Journalism, Social Networking, Avid, Web Content, Social Media Marketing, Creative Writing
Education
University of Toronto 2014 — 2015
Digital Marketing Management
Centennial College 2010 — 2010
Graduate, Sports Journalism
University of Alabama at Birmingham 2005 — 2009
BSc., Psychology
Self Employed January 2012 - Present
CDW December 2012 - June 2013
Avison Young Commercial Real Estate May 2012 - September 2012
lululemon athletica March 2011 - September 2011
Creststreet Asset Management May 2010 - August 2010
Rogers Communications June 2009 - September 2009
Mavrix Fund Management April 2008 - September 2008
Mavrix Fund Management June 2007 - September 2007
TD Bank Group July 2006 - May 2007
Education
University of Guelph 2009 — 2012
Bachelor of Commerce (BCom)
Centennial College 2006 — 2008
Advanced Diploma With Honours
University of Southern Denmark 2008 — 2009
Student Exchange Program
Canadian Securities Institute 2007 — 2008
Canadian Securities Course
Investment Funds Institute of Canada (IFIC) 2007 — 2008
Canadian Investment Funds Course (CIFC)
Rogers October 2014 - Present
Rogers Communications April 2012 - Present
Rogers April 2013 - April 2014
Rogers Communications March 2012 - April 2013
Teleperformance June 2010 - December 2012
Centennial College June 2010 - April 2011
Community Living Ontario August 2008 - March 2009
Skills
Customer Service, Troubleshooting, Event Management, Electronics, Microsoft Office, Biomedical Engineering, Team Leadership, Computer Hardware, Customer Satisfaction, Windows
Education
Centennial College 2008 — 2011
Biomedical Technologist, Biomedical/Medical Engineering, 3.5
Scotiabank December 2013 - Present
Rogers Communications June 2012 - December 2013
Trios January 2012 - June 2012
Learning Disabilities Association Toronto District February 2011 - June 2011
Symcor January 2000 - February 2011
Ontario Showcase 2011 2011 - 2011
Skills
Troubleshooting, DHCP, Windows 7, Group Policy, Hardware, Windows Server 2008, Active Directory, Virtualization, Linux, Microsoft Office, Windows Server, Network Administration, Computer Hardware, Servers, System Deployment, Operating Systems, Software Installation, Software Documentation, VMware, DNS, Technical Support, Laptops, Blackberry Enterprise...
Education
University of Toronto 2015 — 2015
Business Analysis
Trios College 2011 — 2012
Diploma, Network Engineer
Centennial College
Jiffy Self Storage June 2012 - Present
Mortgage Diligent January 2011 - November 2011
Rogers Communications November 2009 - August 2010
Sun Life Financial November 2008 - September 2009
Convergys April 2007 - August 2008
Mirza Empire Marketing August 2005 - February 2007
Skills
Direct Sales, Customer Service, Outbound Marketing, Lead Generation, Client Relations Skills, Relationship..., Mortgage Servicing, Management, Storage Industry, Sales, Customer Experience, Customer Satisfaction, CRM, Team Building, Business Analysis
Education
Canadian Association of Accredited Mortgage Professionals
Ontario Mortgage Agent License
Centennial College
Business Administration and Management, General
Winston Churchill
Rogers Communications August 2011 - Present
Future Shop November 2007 - July 2011
Food Basics June 2004 - September 2007
Skills
Technical Support, Customer Service, Android, iPhone, Blackberry, CRM databases, Analysis, Problem Solving, Multi Tasking, Highly responsible, Etiquette, Ethical Decision Making, Close Attention to..., Accurate Data Entry, Teamwork, Positive Can-do Attitude, Communication, Customer Experience, Customer Satisfaction
Education
Centennial College 2010 — 2011
Associate's degree, Liberal Arts and Sciences/Liberal Studies
David and Mary Thompson 2004 — 2008
High School Diploma
Rogers Communications February 2014 - Present
Rogers Communications June 2012 - December 2013
Sun Life Financial February 2013 - May 2013
Habitat for Humanity Toronto November 2011 - January 2012
Mercury Tax & Accounting Services December 2010 - May 2011
HT Income Tax February 2009 - September 2010
Skills
Bookkeeping, Journal Entries, QuickBooks, Tax Returns, General Ledger, Tax Preparation, Accounting, Income Tax, Account Reconciliation, Accounts Payable, Tax, Accounts Receivable, Sales Tax, Financial Reporting, Fixed Assets, Accruals, Payroll, Financial Accounting, GAAP, Financial Analysis, Regression Testing
Education
Centennial College 2010 — 2012
Satec @ W.A.Poter 2006 — 2009
High School Diploma
Rogers Communications August 2008 - Present
Rogers Communications August 2008 - Present
4everEvolving November 2004 - Present
Rogers Communications November 2009 - February 2010
Previous work history January 1994 - January 2008
Skills
Broadcast Television, Television News, Video Production, Video Editing, Quantel, Avid, Final Cut Pro, After Effects, Microsoft Office, Sound Mixing, Film Production, Digital Media, Camera Operating, Television, Directing, Television Producing, Master Control, Adobe Creative Suite, Graphic Design, Live Sound, Sound Editing, Studio Lighting, Digital Photography, Web Design, WordPress, HTML, Computer Repair, Computer Proficiency, MS-DOS, Windows, Mac, Switching, Music Production, Wrestling, MMA, Creative Writer, Social Media, Social Networking, Editing, HD Video, Entertainment, Commercials, Creative Writing, Film, TV Production
Education
Toronto Film School 2006 — 2007
Television Production
Centennial College 1999 — 2001
Diploma, General Arts And Sciences
Leisureworld Senior Care Corporation April 2014 - Present
City of Toronto September 2013 - December 2013
Best Buy September 2008 - November 2013
The Scarborough Hospital May 2013 - August 2013
Rouge Valley Health System January 2013 - April 2013
Providence Healthcare September 2012 - November 2012
Rogers Communications May 2012 - August 2012
Skills
Nursing Care, Geriatric Nursing, Healthcare, Cpr Certified, Customer Service, Time Management, Research, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, PowerPoint, Nonprofits, Teamwork, Critical Thinking, Community Outreach, Access, Customer Satisfaction, Team Leadership
Education
Centennial College 2012 — 2014
Registered Practical Nursing
York University 2007 — 2011
Bachelor of Science, Psychology
Rogers Communications May 2011 - Present
Rogers Communication Inc. 2009 - May 2011
Rogers Communications Inc. 2006 - 2009
Rogers Communication Inc. 2001 - 2006
Rogers Communications Inc. 1999 - 2001
Skills
Vendor Management, Project Management, Test Management, People Development, Budget Monitoring, Team Building, Test Planning, Software Quality..., Requirements Gathering, Software Project..., Project Delivery, Requirements Analysis, Integration, Resource Management, Quality Assurance, Telecommunications, Test Strategy, Testing, SDLC, User Acceptance Testing, System Testing, Waterfall, Test Cases, Regression Testing
Education
Centennial College
City of Toronto January 2009 - Present
Rogers Communications September 2004 - January 2009
CIBC November 2000 - September 2003
Requisite Technology November 1998 - October 2000
Skills
Business Analysis, Requirements Gathering, Business Process..., Process Engineering, Use Case Analysis, SDLC, Technical Documentation, User Acceptance Testing, Agile Methodologies, Regression Testing, SQL, Team Building, Energetic team player, Oracle SQL, PL/SQL, Microsoft SQL Server, Microsoft Excel, Team Management, Project Management, Oracle, Databases, Software Documentation, Data Modeling, Business Process, MS Project, Systems Analysis
Education
Centennial College 2010 — 2012
Project Management
University of Toronto 2004 — 2005
Primetech Institute 1997 — 1998
Seneca College of Applied Arts and Technology 1995 — 1998
Allstate August 2014 - Present
Younique Products August 2014 - Present
WIND Mobile June 2013 - August 2014
Rogers Communications January 2007 - June 2013
Skills
Telecommunications, Customer Experience, Team Leadership, Wireless, Customer Retention, Sales, Customer Service, Mobile Devices, Direct Sales, Team Building, Product Management, Cellular Communications, Mobile Technology, Microsoft Office, Call Centers, Customer Satisfaction, Sales Operations
Education
Centennial College
Office Systems Administration
Rogers Communications July 2013 - July 2015
Carleton University January 2013 - March 2013
Carleton University September 2012 - December 2012
Canadian Property Stars June 2012 - August 2012
Elevated Grounds October 2011 - November 2011
Cineplex Entertainment March 2010 - September 2011
Scarborough Arts Council July 2010 - December 2010
Toronto District School Board June 2009 - August 2009
STAPLES Canada August 2007 - June 2009
Ledgers Scarborough North October 2008 - January 2009
Skills
Community Outreach, Customer Service, Sales, Microsoft Word, PowerPoint, Microsoft Excel, Nonprofits, Outlook, Cashiering, Retail, Research, Marketing, Budgets, Event Planning, Analysis, Social Media, Public Relations, Public Speaking, Microsoft Office, Time Management, Data Entry, Teamwork, Leadership
Education
Ryerson University 2015 — 2018
Bachelor of Arts (B.A.), Public Administration and Goverance
Carleton University 2012 — 2014
Bachelor of Public Affairs and Policy Management, Public Administration
Centennial College 2011 — 2012
Certificate, General Arts Dilpoma
Centennial College 2011 — 2011
HYPE Certificate, Human Development
Lester B. Pearson C.I. 2005 — 2009
Ontario Secondary School Diploma, General Studies
Rogers Communications October 2011 - Present
Microsoft 2002 - October 2011
Cap Gemini - Ernst & Young 2000 - 2002
Bell Canada 1996 - 2000
Tele-Direct Yellow Pages (Bell Canada) 1988 - 1995
Skills
Account Management, Analytics, Business Alliances, Business Development, Business Intelligence, CRM, Channel, Business Strategy, Channel Partners, Cloud Computing, Competitive Analysis, Digital Marketing, Cross-functional Team..., Digital Media, Digital Strategy, Direct Sales, Enterprise Software, Engaging Speaker, Go-to-market Strategy, Integrated Marketing, IT Strategy, Lead Generation, Management, Marketing, Marketing Strategy, Mentoring, Mobile Applications, Mobile Devices, Mobile Technology, Mobile Marketing, Multi-channel Marketing, Networking, New Business Development, Partner Management, Pre-sales, Product Management, Product Marketing, Professional Services, Program Management, SaaS, Solution Selling, Start-ups, Strategic Partnerships, Strategic Planning, Strategy, Team Leadership, Telecommunications, Vendor Management
Education
Clarkson University 1995 — 1996
MBA
Ryerson University 1993 — 1995
BComm, Marketing
Centennial College 1990 — 1993
Marketing
Appen Crowdsourcing May 2014 - October 2014
VMEDIA August 2013 - October 2013
Rogers Communications June 2011 - May 2013
IBM, Client August 2010 - February 2011
Ontario Ministry of Transportation September 2008 - December 2008
Centennial College December 2007 - April 2008
Marketplace Ministries International June 2006 - September 2007
African Hope Learning Centre March 2004 - January 2006
Skills
Red Hat Linux, Windows Server 2003, Windows XP, Vista and..., Active Directory, MS Office Suite, Mac OS X, Mail, Router Configuration, Outlook, Firewall Management, DHCP, DNS, Scripting, Windows Server, System Deployment, Firewalls, Microsoft Office, Software Installation, Virtualization, Network Administration, Networking, Microsoft Exchange, Technical Support, Routers, OS X, Blackberry
Education
Centennial College 2007 — 2010
Advanced Diploma, Computer Systems & Network Technology
The American University in Cairo July 2004 — 2006
Diploma, English translation
CCFSept 1999 — 2000
Certificate, The French language
Hantoush institute 1998 — 2000
Diploma, Computer Networking
Hantoush institute 1998 — 2000
Diploma, Computer Engineering
National Bank of Canada February 2015 - Present
National Bank of Canada October 2012 - Present
HSBC June 2005 - May 2012
Rogers Communications August 1999 - June 2005
Canon, Inc. February 2003 - June 2003
Bata October 1994 - June 1999
Skills
Coaching, Change Management, Forecasting, Customer Service, Sales Process, Billing Systems, Training, Call Center..., Operations Management, Capacity Planning, Sales, Project Management, Leadership, Account Management, Telecommunications, Credit, Recruiting, Management, Call Center, Call Centers, Business Analysis, Strategic Planning, Customer Experience, Vendor Management, Strategy, Program Management, Banking, Retail
Education
McGill University 1995 — 1999
B.Ed, English, History
Champlain College 1992 — 1994
DEC, Business Administration
Centennial Regional High School 1987 — 1992
D.E.S
Rogers Communications May 2015 - Present
Rogers Communications September 2014 - May 2015
Rogers Communications July 2013 - September 2014
NHLPA March 2012 - July 2013
TSN November 2010 - March 2012
Skills
Public Relations, Media Relations, Sports, Content Writing, Editing, New Media, Social Media, Event Management, Crisis Communications, Corporate Communications, Key Message Development, Social Media Marketing, Press Releases, Sponsorship, Journalism, Sports Marketing, Event Planning, Strategic Communications
Education
University of Guelph 2005 — 2009
B.A. Political Science
Centennial College 2009 — 2010
Post Graduate, Journalism
TD September 2012 - Present
Rogers Communications May 2011 - February 2013
Sunsonic Communications January 2011 - December 2011
Bell January 2008 - December 2009
Skills
Troubleshooting, Operating Systems, VPN, Networking, Routers, Software Installation, Technical Support, VoIP, Windows Server, Switches, Wireless Networking, Team Management, TCP/IP, Windows XP, Firewalls, XP, Team Leadership, Call Centers, Hardware, Citrix, SCCM, Citrix XenApp, Office 365, Captivate, Lotus Notes, Microsoft Office, Servers, Information Technology, Windows, Active Directory, Leadership
Education
Centennial College 2010 — 2011
Advanced Diploma, Computer system Technology - Networking
Madras University 2005 — 2008
Bachelor of Computer Science, Computer Science
Treasury Board Secretariat, Government of Ontario April 2015 - Present
Treasury Board Secretariat, Government of Ontario March 2014 - Present
Rogers Communications July 1999 - November 2013
CHUM Television September 1997 - July 1999
CKSL/ Q97.5fm November 1991 - March 1997
EZ Rock & 590 The Fan 1997 - 1997
Skills
Broadcast, Radio, Television, Writing, New Media, Broadcast Journalism, Radio Host, Radio Producing, Voice Over, Storytelling, Leadership, Media Relations, Journalism
Education
Centennial College
Diploma, Radio and Television
Canada Post October 2011 - Present
89.5 fm Ciut September 2004 - Present
CCI CAREER CONNECTED INCORPORATED October 2011 - April 2012
Bell Technical Solutions March 2010 - February 2011
Rogers Communications July 2005 - January 2010
Skills
POTS, IPTV, Help Desk Management, Troubleshooting, Help Desk Support, Telecommunications, Time Management, Call Centers, Customer Service, Editing, Software Installation, Team Leadership, Analysis, Broadcast, Management, Customer Satisfaction, Technical Support, Data Entry, Routers, Computer Hardware, Databases, Servers, Access, Unix, Customer Experience, System Administration, Active Directory, Leadership, Software Documentation, Windows 7, Teamwork, DHCP, Sales, Networking
Education
Centennial College 2010 — 2012
Adv Diploma, Computer Systems Technology – Networking
John Donaldson Technical Inst. 1999 — 1999
Certificate, DC Electronics
Burberry November 2014 - Present
Styled Closets Wardrobe & Image June 2008 - Present
Max Mara Fashion Group August 2013 - November 2014
Hudson's Bay Company October 2011 - August 2013
Cineflix April 2011 - June 2011
Rogers Communication Inc. July 2002 - December 2007
Rogers Communication Inc. July 2000 - July 2002
Rogers Communications 1995 - 2000
Skills
Image Consulting, Customer Service, Creative Writing, Styling, Personal Shopping, Color Consulting, Fashion, Marketing, Fashion Design, Apparel, Wardrobe, Sales, Visual Merchandising, Management, Training, Merchandising, CRM
Education
Landmark Education 2014 — 2014
Communications: Access to Power
Landmark Education 2012 — 2014
Landmark Worldwide, Landmark Curriculum for Living
Ryerson University 2009 — 2012
Fashion Styling & Coordination, Fashion Styling & Coordination
George Brown College 2008 — 2008
Certificate, Image Consulting
Centennial College 1990 — 1992
Travel
ERA Architects February 2015 - Present
Akcessia April 2014 - July 2014
Red Dice Media, Inc. 2012 - 2014
Epik Networks 2011 - 2012
Way of Acting 2008 - 2011
Rogers Communications 2005 - 2008
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Microsoft Project, Lotus Notes, Visio, ICM, Constant Contact, SharePoint, Outlook, eSalesTrack, Everest, SGI, Solution Selling, Telecommunications, Time Management, Employee Training, Teamwork, Building Relationships, Sales, Project Plans, Project Management, Account Management
Education
Ryerson University 2010 — 2010
Certificate, Graphic Communication
Centennial College 2001 — 2005
Diploma, Human Resource Management
Rivet June 2015 - Present
Rivet January 2015 - May 2015
High View Communications Inc. September 2014 - December 2014
BT/A Advertising April 2014 - September 2014
CBC June 2013 - September 2013
CBC September 2011 - November 2012
Rogers Communications May 2011 - August 2011
Skills
Multi Tasking, Time Management, Interpersonal..., Public Speaking, Team-oriented, Event Management, Media Relations, Microsoft Office, Final Cut Pro, Avid Media Composer, Organization, Motivated self-starter, Critical Thinking, Highly detail oriented, Media Monitoring
Education
Centennial College 2013 — 2014
Post Graduate Certificate, Corporate Communications and Public Relations
Seneca College of Applied Arts and Technology 2009 — 2011
College Diploma, Radio and Television
Paragon Security August 2014 - Present
Star Security June 2014 - August 2014
Starcom Mediavest Group February 2012 - July 2014
Starcom MediaVest Group May 2010 - February 2012
Starcom MediaVest Group January 2010 - April 2010
Centennial College February 2009 - April 2009
Rogers Communications April 2008 - April 2009
Craft Burger January 2009 - February 2009
Famous Players April 2007 - April 2008
Skills
Advertising, Television, Media Buying, Media Planning, Radio, Media Strategy, comScore, Digital Strategy, Digital Marketing, PowerPoint, Research, Integrated Marketing, Digital Media, Online Advertising, Social Media Marketing, Marketing Communications, Broadcast, Training, Marketing Strategy, SEM, Direct Marketing
Education
Centennial College 2007 — 2010
Advanced Diploma, Advertising
Decoder Digital Media April 2006 - Present
Directors Guild of Canada - Ontario September 2014 - Present
OgilvyOne February 2011 - March 2011
Cossette June 2010 - September 2010
Centennial College 2009 - 2010
CBC October 2006 - November 2008
darrensustaredit.com January 2005 - November 2008
CTV April 2006 - January 2007
SUN TV 2004 - 2006
Rogers Communications September 2001 - August 2004
Skills
Broadcast, Video, Television, Final Cut Pro, Avid Media Composer, Videography, Web Project Management, After Effects, Post Production, Camera, Entertainment, Social Media, Digital Media, Video Production, Film Production, Advertising, Video Editing, Storytelling, Broadcast Television, Avid, Creative Direction, Blogging, Adobe Creative Suite, Film, New Media, Web Design, Online Advertising, Web Video, Commercials, Digital Video, Media Production, Documentaries, Sound, Editing, Photography, Non-linear Editing, Photoshop, HD Video
Education
Centennial College 2009 — 2010
Post Graduate Certificate, Interactive Digital Media
Institute of Canadian Advertising (now called) Institute of Communication Agencies (ICA) 1997 — 1997
6 month, Broadcast Commercial Producer Certificate
Seneca College of Applied Arts and Technology 1990 — 1994
Diploma, Audio Visual Techniques
Toronto District School Board August 2014 - Present
Primus Telecommunications Canada Inc. May 2014 - March 2015
Rogers Communications January 2013 - August 2013
Bell April 2003 - February 2011
Toronto Sun February 2005 - December 2006
Skills
Administrative..., Technical Support, Project Coordination, Data Analysis, Corporate Communications, Business Process..., Business Objects, Visio, Microsoft Office, Project Management, Call Centers, Software Documentation, Analysis, Telecommunications, Troubleshooting, Management, Administrative..., Customer Service, Wireless, Integration, Team Leadership
Education
Centennial College 2002 — 2004
Diploma, Business Administration/Marketing
warden avenue
Rogers Communications September 2014 - Present
Rogers Communications September 2013 - September 2014
Rogers Communications February 2013 - September 2013
Sportsnet April 2011 - February 2013
Rogers Sportsnet May 2006 - October 2011
Canada's Olympic Broadcast Media Consortium February 2010 - March 2010
Ishcom Publications May 2003 - June 2006
Strategic Advantage May 2001 - May 2003
Skills
Digital, mobile, social media, video, Live Streaming, content, Online Production, producing, writing, Journalism, editing, Leadership, Management, Print
Education
Centennial College 2000 — 2003
Diploma, Journalism
Malvern Collegiate 1993 — 1998
Jonas Software August 2010 - Present
Rogers Communications October 2007 - July 2010
GLC Promotions April 2005 - December 2009
CIBC October 2004 - April 2008
Rogers Communications January 2000 - September 2003
Skills
Troubleshooting, HTML, Customer Service, Business Analysis, Salesforce.com, SQL, Software Documentation, Windows, Microsoft Office, Social Media, Databases, SEO, Strategic Planning, Team Leadership, Project Management, Account Management, Online Advertising, Integration, Advertising, CRM
Education
Centennial College 2005 — 2010
Associate's Degree, Business Management
Seneca College of Applied Arts and Technology 2001 — 2003
Business, Management, Marketing, and Related Support Services
Rogers Communications January 2001 - December 2009
Rogers Communications November 1999 - December 2000
Rogers Communications July 1998 - November 1999
S & P Data May 1995 - July 1998
Skills
Cross-functional Team..., ITIL, User Acceptance Testing, Business Case, SOW, Test Planning, RFP, SLA, Telecommunications, Broadband, PMP, Vendor Management, Deployment, Service Delivery, Call Center, Project Planning, IP, Customer Experience, Process Development, Project Delivery, Visio, Project Implementation, Software Project..., MS Project, Resource Management, Program Management, Team Leadership, Telephony, IVR, Product Management, Business Process, Business Analysis, Vendor Relations, Quality Assurance, Testing, Team Management, Requirements Analysis, Call Centers, Management, Leadership, VoIP, System Deployment
Education
WinNet Systems 2010 — 2012
Centennial College 1994 — 1995
Micro Computers in Business
York University 1987 — 1988
Charter Communications January 2005 - Present
Charter Communications, Inc. February 2005 - June 2011
Time Warner Cable August 2002 - October 2004
Time Warner Cable November 1996 - August 2002
Viacom 1993 - 1996
Times Mirror Cable Vision 1987 - 1990
Rogers Communications 1984 - 1987
Skills
Competitive Analysis, Marketing Strategy, Strategic Planning, Call Center, Direct Marketing, Statistical Modeling, Public Speaking, Audience Segmentation, Pricing Analysis, Price Modeling, Demand Forecasting, Forecasting Models, Telecommunications..., Executive Management, Executive Reporting, Integrated Marketing, Brand Awareness, Consumer Insights, Competitive Intelligence, Competitive Strategies, Competitive Landscape..., Advertising Sales, Sales Process, Direct Sales, SAS, Forecasting, Customer Insight, Telecommunications, Strategic Partnerships, Call Centers, Broadband, Strategy, Marketing, B2B, Management, Sales Operations, Product Management, Team Building, P&L Management, Leadership, Financial Modeling, Cross-functional Team..., Customer Retention
Education
Cornell University
Data-Driven Marketing, Johnson Graduate School of Management
Regis University
MBA
Central Michigan University
B.A.A.
Complete Innovations Inc. November 2014 - Present
Ainsworth Inc. February 2014 - November 2014
Iron Mountain January 2012 - January 2014
Grand & Toy August 2010 - November 2011
Acklands-Grainger 2009 - 2011
TELUS 2008 - 2009
Dell Canada 2007 - 2008
DealerVu 2007 - 2007
Rogers Communications 2005 - 2007
Bell 1997 - 2005
Skills
Marketing Management, Vendor Management, Marketing Strategy, Social Media Marketing, Direct Marketing, Advertising, Copywriting, Leadership, Team Building, Team Leadership, Presentations, Sales Presentations, Sales Presentation..., High Impact..., Communication Skills, Strategic Planning, Business Strategy, SEO, B2B Marketing, Management, Marketing, Strategy, Sales, Customer Retention, Web Analytics
Education
Centennial College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, A
Ryerson University
Certificate, Project Management, A
WIND Mobile September 2014 - Present
WIND Mobile June 2012 - Present
Rogers Communications May 2008 - June 2012
Rogers Communications September 2005 - May 2008
Rogers Communications November 2001 - September 2005
Skills
Telecommunications, Wireless, Data Analysis, Mobile Devices, Customer Experience, Billing Systems, Revenue Assurance, CRM, IP, Cross-functional Team..., Data Management, Wireless Networking, Product Marketing, Program Management, Roaming, Project Management, Programming, Website Development, Mobile Technology, Provisioning, Testing, GSM, Analysis, Mobile Internet, Billing Process, Bill Payment, TCP/IP, Networking, Reporting & Analysis, CCNA, IT systems development, Software Documentation, Telecommunications..., Cellular Communications, Unix, HTML, JavaScript, Microsoft Office, PL/SQL, Social Media
Education
Durham College 1999 — 2001
COMPUTER PROGRAMMER DIPLOMA, Computer Programming
Centennial College
BlogTO June 2015 - Present
Liberty Entertainment Group April 2015 - July 2015
Rogers Communications February 2015 - April 2015
The Corporation of Massey Hall and Roy Thomson Hall September 2010 - March 2015
PodCamp Toronto June 2014 - February 2015
Pilot PMR May 2014 - August 2014
Project Fusion December 2013 - June 2014
PodCamp Toronto February 2014 - February 2014
Talk is Cheap 6.0 October 2013 - December 2013
The Corporation of Massey Hall and Roy Thomson Hall October 2012 - May 2013
Skills
Creative Writing, Public Relations, Blogging, Social Media, Editing, Copy Editing, Event Planning, Fundraising, Research, Customer Service, Management, Facebook, Stakeholder Engagement, Interviewing Skills, Content Development, Event Management, Writing, Advertising, Marketing, Photography, Theatre, Film, Marketing Communications, Entertainment, Training, Social Media Marketing, Copywriting, Time Management, Customer Satisfaction, Content Creation, Media Relations, Press Releases, Corporate Communications, Sponsorship, Publicity, Social Networking, New Media, Strategic Communications, Public Speaking, Leadership, Twitter, Communication, Microsoft Office, Editorial
Education
Centennial College 2013 — 2014
Postgraduate certificate, corporate communications & public relations
University of Toronto 2005 — 2010
Honours Bachelor of Arts, English major, cinema studies & music theory minors
OCC eyecare 2014 - Present
Brampton Nuclear Services November 2012 - 2013
Rogers Communications 2009 - 2012
ATS Shipping 2008 - 2009
Skills
Team Leadership, Customer Experience, Customer Service, Invoicing, Time Management, Outlook, PowerPoint, Microsoft Excel, Access, Call Centers, Process Improvement, Data Entry, Microsoft Word, Microsoft Office
Education
Sheridan College 2011 — 2013
Diploma, Medical Office Management/Administration
Centennial College 2006 — 2009
Diploma, Human Resources Management/Personnel Administration, General
Rogers Communications February 2014 - Present
Rogers Communications Inc September 2012 - February 2014
Your Choice Realty Corp April 2012 - November 2013
Rogers Communications Inc January 2000 - January 2012
Total Media January 1995 - January 1998
Skills
Sales, Sales Management, Sales Presentations, Negotiation, New Business Development, New Home Sales, Existing Home Sales, Coaching, Problem Solving, Sales Process, Program Management, Customer Service, Customer Experience, Customer Retention, Customer Acquisition, Relationship Management, Marketing Strategy
Education
Orea Real Estate
Centennial College
Creative Advertising
Rogers Communications March 2014 - Present
TJX Canada / Winners Merchants Int'l February 2012 - February 2014
Sunnybrook Health Sciences Centre January 2002 - December 2011
BP Consulting Inc October 2010 - September 2011
Skills
E-Learning, Learning Management..., Instructional Design, Learning Management, Project Management, Blended Learning, Adult Education, Instructor-led Training, ADDIE, User Interface Design, Needs Analysis, Captivate, Employee Training, Workshop Facilitation, System Integration..., Curriculum Development, Business Requirements, Documentations, User Training, Camtasia, Visio, Collaboration Tools, Data Migration, Web Analytics, Reports and Analytics, LMS, Employee Engagement
Education
Ryerson University 2009 — 2010
Web Design & Development
Centennial College 2006 — 2007
Trainer of Adults
StylesbyKnight September 2014 - Present
Rogers Communications March 2014 - Present
Patent Online Fashion Magazine November 2009 - October 2011
Patent Online Fashion Magazine April 2009 - October 2009
CTV/Canada AM April 2008 - April 2009
CTV/Canada AM January 2008 - April 2008
ANASA Collective 2008 - 2008
Skills
Photography, Social Media, Online Writing, Broadcast, Writing, Editing, Journalism, Video, Blogging, Promotions, Web Content, Copywriting, New Media, Media Relations, Newsletters, Fashion, Copy Editing, Social Networking, Entertainment, News Writing, Magazines, Editorial, Creative Writing
Education
Centennial College
Diploma, Journalism
Rogers Communications May 2012 - Present
Independent Film September 2010 - Present
Omni Television August 2011 - May 2012
CityTV October 2010 - May 2012
Omni Television January 2009 - May 2009
TV Cogecco 6 January 2006 - April 2009
Skills
Video Production, Editing, Networking, Television, Film, Non-linear Editing, Camera, Final Cut Studio, Final Cut Pro, DVD Studio Pro, Post Production, Film Production, Documentaries, Lighting, Lighting Design, Studio Lighting, Lighting Control, Video, HD Video, Digital Video, Photography
Education
Centennial College 2006 — 2009
Broadcasting and Film, Film, Radio, TV
Centennial College Broadcasting and Film 2006 - 2009 2006 — 2009
C.I.V.S
Scotiabank August 2013 - Present
Shaw Communications January 2012 - July 2013
Rogers Communications 2005 - 2011
Rogers Communications 2002 - 2005
Rogers Communications 1997 - 2002
Ceylinco Insurance Plc 1990 - 1996
Skills
Business and Financial..., Contract Negotiation..., Vendor Management, Contract Negotiation, Financial Analysis, Business, Management, Product Management, Telecommunications, Project Planning, Strategic Partnerships, Cisco Technologies, Project Management, Program Management, CRM, Business Development
Education
Chartered Institute of Marketing
Post Graduate Diploma {DipM ACIM (U.K)}, Marketing
University of Colombo
Bachelor of Commerce Program, Economics
Cushman & Wakefield Ltd. May 2005 - Present
TNS Canadian Facts March 2004 - May 2004
General Motors - OnStar May 1999 - March 2004
Rogers Communications April 1994 - May 1999
Skills
Commercial Real Estate, Brokerage, Real Estate Transactions, Real Estate Development, Tenant, Landlord, Lease Negotiations, Disposition, Investment Properties, Location Intelligence, Retail, Negotiation, Commercial Property..., Lease Administration, Market Valuation, Landlords, Commercial Leasing, Shopping Centers, Corporate Real Estate, Contract Negotiation, Real Estate, Real Property, Property, Investors, Real Estate Economics, Tenant Representation, Real Estate Financing, Appraisals, Condos, Relocation, Sellers, Land Acquisition
Education
Northwood University 1992 — 1994
B.B.A .(Hons), Marketing and Management
Centennial College 1990 — 1992
Marketing Management
Niagara College 1988 — 1990
Theatre Arts Performane, Theatre Arts
Durham Muslim Athletic Association July 2013 - Present
Prism Medical Ltd. February 2013 - Present
SKF September 2012 - February 2013
Rogers Communications April 2011 - January 2013
DealFind.com November 2011 - September 2012
Journey of Faith Conference March 2011 - March 2012
Myron Manufacturing June 2011 - November 2011
Waverley Glen Systems Ltd. May 2008 - January 2010
Waverly Glen Systems Ltd. a Prism Medical Company May 2008 - January 2010
Fidelity Investments September 2006 - April 2008
Skills
ERP, Change Management, Labor Relations, Employee Relations, Negotiation, Marketing Communications, Online Marketing, Social Media, New Business Development, Social Media Marketing, B2B, Customer Service, Inventory Management, Account Management, Event Management, Team Building, Microsoft Office, Salesforce.com, Sales, Business Development, CRM, Business Strategy, Marketing Strategy, Coaching, Social Networking, Facebook, Online Advertising, Cold Calling, Sales Process, Selling, Marketing, Market Research, Team Leadership, Leadership, Training, Human Resources, Project Management, Management, Analysis, Forecasting, Recruiting, Time Management
Education
Ryerson University 2009 — 2011
BComm, Human Resource Management
Centennial College 2003 — 2006
Applied Arts, and TechnologyBusiness Administration
Cassels Brock & Blackwell LLP July 2015 - Present
Town Shoes Limited November 2014 - June 2015
Minden Gross LLP March 2014 - October 2014
Rogers Communications June 2013 - February 2014
Pareto October 2012 - May 2013
Pizza Hut August 2012 - October 2012
Siddhi Technology Services August 2011 - December 2011
Skills
Active Directory, Citrix XenApp, Cisco Technologies, Wireless Networking, Windows Server, Technical Support, Computer Hardware, Windows, Disaster Recovery, Troubleshooting, Microsoft Office, Operating Systems, VMware, Linux, Microsoft Word, OS X, HTML, Network Security, Windows 7, Photoshop, C++, Team Leadership, SQL, CSS, Routing Protocols, Cisco Routers, System Administration, C, Programming, JavaScript, Matlab, IP, Subnetting, Customer Service..., Help Desk Support, technical suppo, TCP/IP, Customer Service, Leadership, Project Management, Networking
Education
Centennial College 2012 — 2014
Post Graduate, Computer Systems Networking and Telecommunications
M.S.University 2008 — 2011
Diploma In Computer Engineering, Computer Engineering
Rogers Communications March 2008 - Present
Skills
Customer Service, Customer Satisfaction, Outlook, Technical Support, Call Centers, Sales, Troubleshooting, Customer Experience, Customer Retention, Team Leadership, System Administration, Training, Event Planning, Public Speaking, Project Planning, Time Management, Social Media, Leadership, Management, Team Building, Networking, Social Networking, Coaching, Teamwork, Telecommunications, Project Management, Account Management, Marketing, Vendor Management, CRM
Education
Centennial College 2000 — 2003
Tourism and Travel, Tourism and Travel Services Marketing Operations
CA Technologies June 2015 - Present
Rogers Communications June 2010 - June 2015
IBM Canda October 2007 - December 2010
Herzing College, Toronto June 2008 - September 2008
Bell, Canada January 2007 - September 2007
All India Institute of Medical Sciences April 2004 - July 2006
Skills
Oracle, Databases, SQL, Windows Server, System Administration, Microsoft SQL Server, PL/SQL, Integration, SDLC, Technical Support, Siteminder, PMP, ITIL, Unix, Networking, TCP/IP, Software Installation, Web Applications, Weblogic Administration, LDAP Administration, Test Planning, Servers, Active Directory, SharePoint, IDM, Sun One LDAP, Layer 7, Crystal Reports, Red Hat Linux, XP, DNS, Windows 7, CA Siteminder, CA API Gateway (SSG..., SOA, SoapUI, Application Support, Infrastructure...
Education
Indira Gandhi National Open University 2000 — 2003
Masters in Computer Applications (MCA), Information Technology
Centennial College
Oracle certified 10g Database Administrator, DBA
Global University
Rogers Communications January 2015 - Present
Bell Canada, Toronto November 2006 - October 2014
Bell Canada, Toronto December 2005 - October 2006
Bell Canada, Toronto February 2004 - November 2005
Skills
Call Center, Customer Retention, Telecommunications, Customer Experience, Solution Selling, Sales Management, Direct Sales, Team Leadership, Sales, Management, Customer Satisfaction, Coaching, VoIP, Telephony, Marketing Strategy, Wireless, Cross-functional Team..., Call Centers, Leadership, Team Management, Account Management, Vendor Management, Marketing, Product Management, Project Management, Change Management, Performance Management, Sales Operations, Customer Service, CRM, Strategy, Analysis, Managed Services, Process Improvement, Business Analysis, Unified Communications, Team Building, Strategic Planning, Negotiation, Consulting, Microsoft Office
Education
Centennial College 2001 — 2003
Aviation Flight Technology, Avaition
in Aviation Flight Technology - Centennial College
Asthma Society of Canada July 2015 - Present
Rogers Communications March 2012 - Present
Canadian Cosmetic, Toiletry and Fragrance Association (CCTFA) Foundation/Look Good Feel Better July 2012 - July 2015
CHILDREN'S CHRISTIAN FUND OF CANADA August 2011 - November 2011
GENERAL & WESTERN HOSPITAL FOUNDATION March 2011 - July 2011
CNIB February 2010 - March 2011
ALS Society of Ontario July 2009 - November 2009
ROYAL AND SUNALLIANCE March 2009 - July 2009
PRINCESS MARGARET HOSPITAL FOUNDATION February 2008 - November 2008
UNITED WAY OF GREATER TORONTO October 2007 - January 2008
Skills
Fundraising, Event Management, Customer Service, Data Entry, Administrative..., Databases, Teamwork, System Administration, Access, Office Management, Social Networking, Data Analysis, Facebook, Social Media Marketing, Analysis, Microsoft Office, Time Management, PowerPoint, Sales, Retail, Event Planning, Marketing, Management, Team Leadership, Dreamweaver, Office Administration, Strategy, Program Management, Administrative...
Education
Toronto School of Business 2001 — 2002
Marketing, Marketing Administration
Centennial College 2001 — 2001
Business Administration
Seneca College of Applied Arts and Technology
Computer Database Applications
Rogers Communications May 2015 - Present
Rogers Communications December 2014 - February 2015
IX Daily November 2014 - January 2015
Evolution Public Relations Inc. September 2014 - December 2014
Rogers Communications August 2014 - September 2014
Bell Media September 2013 - August 2014
Bell Media January 2014 - January 2014
Bell Media January 2014 - January 2014
Bell Media August 2013 - December 2013
Rogers Communications April 2012 - December 2013
Skills
Television, Public Relations, Broadcast, Media Production, Video Production, Final Cut Pro, Hosting, Post Production, Video Editing, Blogging, Film, Documentaries, Short Films, Camera Operating, Storytelling, Editing, After Effects, Directing, Producing, Broadcast Television, Radio Broadcasting, Live Events, Broadcast Journalism, Film Production, Avid, New Media, Radio, Social Media, Web Video, Videography, Video, Screenwriting, Voice Over, Music, Script Editing, Non-linear Editing, Camera, Commercials, Camera Operation
Education
Centennial College 2011 — 2013
Bachelor's degree, Broadcast Journalism
Sheridan College
Psychology
Loblaw Companies Limited May 2015 - Present
Loblaw Companies Limited August 2013 - Present
Rogers Communications January 2013 - August 2013
Inca Gold Organic March 2012 - December 2012
Mirtech International Security August 2011 - December 2011
Exact Peru October 2008 - March 2009
Skills
SAP, Spanish, Supply Chain Management, Microsoft Office, ISO 9000, Six Sigma, Microsoft Excel
Education
Seneca College of Applied Arts and Technology 2012 — 2012
Diploma, Global Logistics and Supply Chain Management, Honours Designation
Centennial College 2011 — 2011
Diploma, International Business, Honours Designation
Universidad de Lima 2003 — 2008
Bachelor of Applied Science (B.A.Sc.), Industrial Engineering
Canadian Tire July 2015 - Present
Freelance 2002 - Present
The Tite Group May 2015 - July 2015
Rogers Communications August 2014 - March 2015
AOL Canada April 2014 - July 2014
Centennial College January 2014 - March 2014
Totem January 2012 - January 2014
Totem September 2008 - January 2012
Totem March 2007 - September 2008
Style Communications January 2006 - March 2007
Skills
Editorial, Blogging, Content Strategy, Fashion, Magazines, Copy Editing, Proofreading, Publications, Editing, Content Development, InDesign, Publishing, Journalism, Web Content, Fact-checking, Storytelling, Copywriting, Online Publishing, Content Management, Social Media, Digital Media
Education
Centennial College 2004 — 2005
Post-grad, Book and Magazine Publishing
Sheridan College 1994 — 1997
Musical Theatre Performance
George Brown College
Editing Certificate
iPhix incorporated February 2014 - Present
Rogers Communications November 2013 - December 2014
Flextronics July 2013 - September 2013
Crystal Switchgear July 2011 - July 2012
Skills
Matlab, Microsoft Office, Windows, Linux, Engineering, Programming, SQL, Testing, Databases, Microcontrollers, Networking, Manufacturing, Electronics, PCB design, Operating Systems, Microsoft Excel
Education
Centennial College 2012 — 2013
Technician, Computer Engineering Technology/Technician, B+
Punjab Technical University 2005 — 2007
Bachelor's degree, Electrical, Electronics and Communications Engineering
RSA November 2014 - Present
Intact Financial Corporation February 2013 - September 2014
Intact Financial Corporation October 2011 - February 2013
Rogers Communications August 2007 - October 2011
Intact Financial Corporation July 2011 - September 2011
Rogers TV Toronto June 2008 - October 2008
Sports Net Ontario June 2006 - July 2006
Skills
Social Media, Internal Communications, Corporate Communications, Media Relations, Public Relations, Journalism, Communications Planning, Strategic Communications, Copy Editing, Editing, Social Media Marketing, Press Releases, Facebook, InDesign, Magazines, Storytelling, Final Cut Pro, Publications, Marketing Communications
Education
University of Toronto 2005 — 2010
Honors Bachelor of Arts, Journalism
Centennial College 2011 — 2011
Corporate Communications and Public Relations
East York Collegiate Institute 2002 — 2005
Rogers Communications July 2012 - Present
Rogers Communications December 2010 - July 2012
Rogers Communications October 2008 - December 2010
Mastermind Toys 2006 - 2008
Skills
Call Centers, Training Delivery, Management, Performance Management, Customer Retention, Call Center, Contact Centers, Team Management, Team Building, Telecommunications, Attendance Management, Employee Training, Workforce Management, Training, Coaching Staff, Vendor Management, Customer Satisfaction, New Hire Training, Faciltation, Cross-functional Team..., Adult Education, Scheduling Management, Adult Learning Theory, Instructional Design, Adult Learning..., Leadership, Employee Engagement, Coaching
Education
Seneca College of Applied Arts and Technology 2013 — 2014
Centennial College
Rogers Communications January 2014 - Present
Ludmer Law December 2011 - Present
Davies Ward Phillips & Vineberg LLP 2010 - 2011
Coutts Crane 2001 - 2010
Skills
Litigation, Legal Research, Civil Litigation, Family Law, Legal Assistance, Collaborative Law, Trials, Legal Documents, Courts, Property Law, Commercial Litigation, Employment Law, Westlaw, Corporate Law, Pleadings, Legal Issues, Appeals, Administrative Law, Litigation Support, Torts, Helping Clients, Training
Education
Centennial College 1988 — 1991
Law Clerk
Enterprise Service Assurance - Rogers Communications December 2013 - Present
Business Service Assurance - Rogers Communications September 2011 - November 2013
Rogers Communications September 2009 - August 2011
IMAC-IBM November 2006 - July 2009
Skills
Networking, Telecommunications, Technical Support, M2M, TCP/IP, CCNA, Problem Solving, Cisco Technologies, Cisco Certified, Call Routing, Routing Protocols like..., SS7, GSM, LTE, GPRS, Cell Signaling, OSI Model, Wireless Networking, Wireline, Digital Photography, Portrait Photography, Testing, Troubleshooting
Education
Centennial College 2003 — 2006
Computer Systems Networking and Telecommunications
Centennial College 2003 — 2006
Computer Systems Networking and Telecommunications
Rogers Communications September 2014 - Present
Rogers Communications August 2012 - August 2014
Rogers Communications Inc. May 2008 - July 2012
Rogers Communications Inc. August 2005 - May 2008
Skills
Customer Experience, Telecommunications, Needs Analysis, ADDIE, Call Center, Captivate, Blended Learning, Team Leadership, Instructional Design, Project Management, Learning Management, Training Delivery, Photoshop, Adobe Creative Suite, Vendor Management
Education
Centennial College
Architecture
TJCM Marketing and Consulting Services January 2011 - Present
Site Dudes November 2009 - October 2011
Rogers Communications October 2006 - March 2009
Bell January 2000 - July 2005
Skills
Database Marketing, Account Management, Project Management, New Business Development, Strategic Planning, Social Media Marketing, Google Adwords, Google Analytics, Interactive Advertising, Content Writing, Networking, Blogging, Marketing Solutions, Time Management, Data Entry, Office Administration, Organization, Communication, Negotiation
Education
Toronto School of Business 1997 — 1998
Business, Management, Marketing, and Related Support Services
Centennial College 1991 — 1993
Criminal Justice and Corrections
Regional Municipality of Halton May 2011 - Present
Shoppers Drug Mart Specialty Health Network April 2009 - November 2010
St. Joseph's Health Centre, Toronto July 2005 - April 2009
Synnex Canada January 2001 - March 2005
Compugen 1996 - 2000
Rogers Communications 1996 - 1999
Digital Equipment of Canada 1989 - 1995
Skills
Project Management, Customer Service, Process Improvement, Change Management, Procurement, Cross-functional Team..., Government, Leadership, Negotiation
Education
Centennial College 1983 — 1987
Diploma, Production and Operations Management
Albert Campbell
Centennial College
TD April 2014 - Present
Softchoice January 2013 - April 2014
TELUS Mobility June 2008 - October 2012
End to End Networks May 2006 - June 2008
Rogers Communications September 2002 - November 2003
Skills
CCNA, CCNP, Cisco WAN, Juniper, Nortel, IP VPN, CDMA, HSPA, LTE, Unix, Linux, iDEN, Blackberry Enterprise..., Cisco Firewall Security, Cisco Routing &..., Routing Protocols, Access Lists, Leadership, Technical Staff..., IT Hardware Support, LAN-WAN, NOC, Wireless Networking, OSI Model, Juniper Switches, Cisco VPN, OSPF, Routing, Project Management, Team Leadership, Active Directory, Microsoft Exchange, Cisco Call Manager, Cisco Unity, VoIP, Computer Hardware, Cloud Storage, Network Administration, Juniper JNCIA-ER
Education
Centennial College 2004 — 2006
Network Professional, Computer Systems Networking and Telecommunications
Anderson High School
Durham College
Avior Energy Inc January 2012 - Present
JCL MEDIA GROUP INC February 2009 - September 2012
Torstar Media Group January 2006 - August 2012
Rogers Communications July 2006 - January 2008
Moontaxi Media Inc. October 2002 - May 2006
Skills
Management, Business Development, Start-ups, Analysis, Investor Relations, Project Management, Leadership, Business Strategy, Entrepreneurship, Strategy, Energy, Renewable Energy, Emerging Markets, West Africa, Solar Power
Education
Central Michigan University 2007 — 2011
MA, Education
University of Toronto 1998 — 2002
BA Hons, English
Telus May 2014 - Present
Ñ Communications July 2012 - Present
Rogers Communications Inc. 2010 - 2012
Rogers Communications July 2008 - November 2009
Cadbury plc. September 2006 - June 2008
By The Way Cafe 2003 - 2005
Cadbury plc. 2001 - 2002
Skills
Marketing Strategy, Marketing, Product Management, Product Launch, Business Development, Strategic Planning, Cross-functional Team..., Strategic Thinking, Multicultural Marketing, Leadership, Direct Marketing, New Business Development, Strategic Partnerships, Management, Mobile Devices, Competitive Analysis, Product Development, FMCG, Brand Development, Marketing Management, Market Planning, International Marketing, Mobile Marketing, Brand Management, Multi-channel Marketing, Business Planning, Marketing Communications, Entrepreneurship, Sales, Digital Marketing, Corporate Branding, B2B Marketing, Integrated Marketing, Email Marketing, Creative Problem Solving, International Business..., Crowdfunding, Regional Planning, Department Budgeting, Sponsorship Relations, Online Business..., Wireless, LTE, mobile, Mobile Advertising, Go-to-market Strategy, Mobile Product..., Social Media Marketing, International Relations, Relationship Management
Education
Rotman School of Management 2011 — 2011
MBA for Managers, Business, Management, Marketing, and Related Support Services
Ryerson University 2000 — 2005
Bachelor of Commerce, Marketing
Centennial College 1995 — 1998
International Business (3-year program), International Marketing, Customs & Freight Forwarding, International Relations
Government of Ontario June 2015 - Present
Ontario Hospital Association July 2013 - June 2015
Rogers Communications August 2012 - June 2013
Magazines Canada January 2009 - August 2012
Canadian Art Foundation March 2010 - May 2011
Skills
Project Management, Writing, Editing, Event Planning, Web Content Management, Grant Writing, Graphic Design, Research, Email Marketing, Marketing Communications
Education
Canadian Marketing Association
Digital Marketing
Magazines Canada
School of Advertising & School of Circulation
Centennial College 2008 — 2009
Post-Graduate Certificate, Book & Magazine Publishing
The University of Western Ontario 2004 — 2008
Hons. B.A, Media and the Public Interest (Faculty of Information & Media Studies)
Western University 2004 — 2008
Certificate, Writing (Faculty of Arts & Humanities)
Bell January 2015 - Present
Rogers Communications June 2014 - Present
Manulife Financial September 2013 - June 2014
TD January 2013 - July 2013
Rogers Communications Inc. May 2010 - January 2013
Loblaw Companies Limited July 2008 - September 2010
NuComm now Trancom North America - Asia January 2008 - June 2008
Rogers Communications, ESI, CDI April 1996 - March 2008
Rogers Communications Inc. 1998 - 2008
Canadian Tire Corp 1997 - 2000
Skills
PMO, SDLC, Vendor Management, ITIL, IT Management, Resource Management, Business Analysis, Requirements Analysis, Integration, Change Management, IT Service Management, Project Planning, Project Management, Data Center, Solution Architecture, Leadership, Data Warehousing, Management, Enterprise Architecture, Telecommunications, Disaster Recovery, Risk Management, Business Intelligence, Visio, System Deployment, Outsourcing, Information Technology, Infrastructure, Governance, Business Process..., Business Process, Requirements Gathering, Service Delivery, IT Operations, Business Requirements, COBIT, Service Management, ERP, Networking, CRM, Business Transformation, Process Improvement, Business Process..., SharePoint, PCI DSS, Cross-functional Team..., Systems Analysis, Software Documentation, Process Engineering, Certified Project...
Education
The George Washington University - School of Business 1998 — 2002
Masters Certificate, Project Management
Centennial College 1967 — 1970
TELUS January 2013 - Present
TELUS June 2006 - December 2012
Rogers Communications 2001 - 2006
T-Mobile 2000 - 2001
Clearnet Communications 1998 - 2000
Rogers Communications 1996 - 1998
Saudi Telecom Company 1986 - 1995
PLDT 1982 - 1986
Skills
Telecommunications, Wireless, Requirements Analysis, Business Analysis, IP, Agile Methodologies, Integration, SDLC, Project Management, Software Project..., Product Management, Program Management, Solution Architecture, Testing, Vendor Management, GSM, GPRS
Education
triOS College Business Technology Healthcare 2004 — 2005
Network Eng'g
Centennial College 2002 — 2004
Telecom Specialist, Project Management
Mapua Institute of Technology 1977 — 1982
Bachelor's Degree, B.S. in Electrical Eng'g
Rogers Communications June 2005 - Present
Sprint Canada now Rogers May 1997 - 2005
Sprint Canada 1994 - 1997
Education
Champlain College 1987 — 1991
Rogers Communications December 2013 - Present
CIBC July 2013 - December 2013
Enbridge Gas Distribution November 2007 - November 2012
SQLiaison Inc November 2006 - September 2007
IBM Canada November 2004 - November 2006
Fasken Martineau January 2004 - October 2004
Universal Music Canada/Universal Studios Canada April 1977 - October 2003
Skills
DB2, Informatica, Data Integration, ETL, Business Intelligence, Data Warehousing, Erwin, Datastage, Data Modeling, Cognos, Oracle, SQL, PL/SQL, Master Data Management, Business Objects, Data Quality, Integration, Visio
Education
Centennial College 1996 — 2000
Non degree studies, RDBMS studies
Art Gallery of Ontario December 2014 - Present
Art Gallery of Ontario August 2013 - December 2014
Sirius XM Canada Inc. March 2011 - February 2012
Sirius XM Canada Inc. August 2007 - March 2011
Rogers Communications 2004 - 2007
Sprint Canada Inc. 2000 - 2004
Skills
Marketing Strategy, Marketing Communications, Strategic Planning, Program Development, Project Management, Marketing Budget..., Return on Investment, Direct Mail Campaigns, Integrated Marketing, Campaign and Program..., Program Management, Retention Management, Conversion Optimization, Contact Management, Customer Lifecycle..., Direct Marketing, Proactive self-starter, Diligent, Highly detail oriented, Organized self-starter, Exceptionally Organized, Direct Mail, CRM, Strategy, Management, Product Management, Cross-functional Team..., Online Marketing, Marketing, Segmentation, Customer Retention, Web Analytics, Customer Insight, Social Media, Digital Marketing, Loyalty Marketing, Team Leadership, Customer Experience, Loyalty Programs, Database Marketing, Email Marketing, Marketing Management
Education
Seneca College of Applied Arts and Technology
"Recognition of Achievement" in Web Optimization/Analytics & Online Marketing
Centennial College
Certificate of Achievement in Marketing
York University
Bachelor of Arts (BA), Sociology
Rogers Communications September 2007 - Present
Rogers Communications Inc. April 2005 - September 2007
Rogers Communications April 2002 - April 2005
Skills
Instructional Design, ADDIE, Needs Analysis, Captivate, Training Delivery, Job Aids, Learning Management, Learning Management..., Performance Consulting, Instructor-led Training, Blended Learning, Adult Education
Education
Centennial College 2011 — 2011
Teacher / Trainer of Adults Certification
Wilfrid Laurier University 2001 — 2005
Bachelor's Degree, Sociology & Psychology
Sprint July 2012 - Present
Rogers Communications March 2008 - October 2011
Rogers Business Solutions August 2007 - March 2008
Rogers Cable Communications February 2004 - August 2007
Rogers Communications March 1999 - February 2004
Rogers Communications September 1996 - March 1999
Sprint Canada 1995 - 1998
Skills
Telecommunications, Service Delivery, MPLS, Project Management, Leadership, Team Management, Customer Experience, Coaching, Frame Relay, Provisioning, Negotiation, Networking, Call Centers, Vendor Management, Time Management
Education
Centennial College 1995 — 1997
Telecommuication Specialist
Humber College 1989 — 1992
Accountancy Diploma, Business administration and Accounting
Rogers Communications
Skills
Vendor Management, Telecommunications, Provisioning, PMP, Wireless
Education
Centennial College
Royal and Sun Alliance Canada May 2012 - Present
Rogers Communications September 2011 - May 2012
CGI Group Inc. March 2007 - September 2011
CGI March 2007 - September 2011
CGI March 2007 - September 2011
Emergis July 2005 - March 2007
Emergis Inc July 2005 - March 2007
Esna Technologies March 2004 - July 2005
Global Payments Systems of Canada/NDC Health Canada May 2000 - March 2004
Audio Video September 1995 - May 2000
Skills
CA Siteminder, CA Identity Manager, CA Directory, Apache Web Server, Sun Directory Server, Windows Server 2008, Windows Server 2003, Solaris 10, Solaris 9, Cisco Trained, JBOSS AS, IIS 6, IIS 7.5, SunOne Web server, SQL Server 2005/2000, Identity Management, Solaris, Apache, IIS, Cisco Technologies, Integration, Software Documentation, JBoss Application Server, Siteminder, CA-Top Secret, SunOne, Security, Solution Architecture, Enterprise Architecture, LDAP, PKI, Websphere, Troubleshooting, Servers, Windows Server, Testing, Vendor Management, Networking, ITIL
Education
Centennial College
Telecommunications Specialist
Centennial College
Cedarbrae Collegiate Institute
School Diploma
David and Mary Thompson Collegiate
Greek Heritage Language Diploma
Self-Employed as a Wedding Planner January 2010 - Present
TICO CERTIFIED August 2008 - Present
The Shopping Channel October 2007 - Present
Rogers Communications January 2004 - September 2007
Skills
Management, Wedding Planning, Merchandising, Leadership, Microsoft Office, Retail, Weddings, Customer Service, Sales, Inventory Management, Advertising
Education
Centennial College
Rogers Radio and Broadcasting February 2008 - Present
Rogers Communications 2008 - 2010
Rogers Radio and Broadcasting 2002 - 2008
Education
Seneca College of Applied Arts and Technology 2001 — 2003
Business Fundamentals (with focus on Marketing concepts)
Centennial College 1996 — 1998
Business Administration
George Brown College
Web Design
Rogers Communications February 2014 - Present
Argyle Communications October 2010 - February 2014
George Brown College Continuing Education May 2011 - December 2011
Social Media Week January 2011 - February 2011
WSPA Canada April 2007 - October 2010
WISHART Advertising & Graphic Design January 2004 - March 2007
Skills
Social Media, Digital Marketing, Email Marketing, Budgeting, Public Relations, Social Media Marketing, Budgets, Mobile Marketing, Corporate Communications, Strategic Communications, Digital Strategy, Internal Communications, Social Networking, New Media, Public Speaking, Blogging, Social Media Measurement, Digital Media, Corporate Social..., SEO, Adobe Creative Suite, Facebook, Web Content Management, Online Communications, Google Analytics, Web Content, Nonprofits, Direct Marketing, Web Design, Strategy, Online Marketing, Advertising, Creative Direction, E-commerce
Education
Ryerson University 2006 — 2008
Advanced Training Designation in Web Design & Development, Web Page, Digital/Multimedia and Information Resources Design
Centennial College 2001 — 2004
Advertising
Shoppers Drug Mart 2014 - 2015
Rogers Communications 2013 - 2013
JAQ Consulting 2010 - 2013
City of Toronto 2008 - 2009
IBM Business Consulting Services 2007 - 2009
Rogers Communications 2005 - 2007
Huawei Technologies 1998 - 2002
Huawei Technologies 1996 - 1998
Skills
Project Planning, MS Project, Project Management, PMP, PMO, Project Delivery, Program Management, Visio, Financial Reporting, Project financial..., Solid understanding of..., Project planning,..., Financial Tracking, Financial Reconciliation, Variance Analysis, Client Relations, Process Improvement, Stakeholder Engagement, Business Analysis, Analysis, IT Strategy, SDLC, Security, Business Process..., Telecommunications, Forecasting
Education
York University - Schulich School of Business 2006 — 2009
MBA, Finance, General
Central South University 1992 — 1996
B. Eng., Materials Science and Engineering
Rogers Communications November 2014 - Present
Rogers Communications February 2014 - November 2014
Rogers Communications August 2013 - February 2014
Loblaw Companies Limited July 2008 - February 2014
Refugees and Immigrants Information Centre September 2009 - January 2014
CIBC January 2013 - March 2013
Chuck E Cheese July 2005 - July 2008
La Luna Event Planning June 2001 - July 2005
Skills
Financial Accounting, Canadian Income Tax, Auditing, QuickBooks, Accpac, Cost Accounting, Consolidation, Corporate Finance, Microsoft Excel, Microsoft Word, Microsoft Office, Financial Reporting, Accounting, Bookkeeping, Analysis, Time Management, Finance, Leadership, Project Management, Teamwork, Customer Service
Education
Centennial College 2012 — 2012
Diploma, Strategic Management-Accounting
Centennial College 2009 — 2012
Accounting Diploma, Accounting
York University 2004 — 2009
Bachelor of Arts (B.A.), Political Science and Government
Rogers Communications November 2013 - Present
Talbots (Canada) September 2004 - January 2013
Sprint October 2002 - December 2003
Carlson Marketing March 2002 - September 2002
Omnicom Finance plc April 2001 - February 2002
Skills
Forecasting, Inventory Analysis, Financial Reporting, General Ledger, Access, Inventory Management, Variance Analysis, Budgets, Data Analysis, Payroll, Accounts reconciliation, Month End Close, Excel Dashboards, KPI scorecard reports, Excel Power Pivot, Account Reconciliation
Education
Seneca College of Applied Arts and Technology 2001 — 2004
evaluated at level 4 of CGA Program, Accounting and Finance
Central European University 1997 — 1998
certificate, Business Administration Program
Lomonosov Moscow State University (MSU) 1980 — 1985
Bachelor's degree, Economics
Centre for Education & Training November 2011 - Present
Kingdom Impact Community Church April 2011 - Present
Hopeguyana 2008 - Present
Centre for Education & Training February 2011 - November 2011
Zion Designs 2008 - 2011
The Career Foundation 2010 - 2010
Aquametrix 2007 - 2008
Rogers Communications 2006 - 2007
The Home Depot Canada 2003 - 2006
Skills
Program Facilitation, Job Coaching, Life Coaching, Pastoral Care, Pastoral Counseling, Resume Writing, Teamwork, Workshop Facilitation, Career Counseling, Public Speaking, Interview Preparation, Interviews, Job Search, Mock Interviews, Employee Training, Job Search Strategies, Leadership Development, Human Resources, Organizational..., Adult Education, Research, Community Outreach, Microsoft Office, Career Development, Conflict Resolution, System Administration, Program Development, Workshops, Leadership, Team Building, Teaching Adults, Teaching, Coaching, Cover Letters, Staff Development, Training, Career Management, Volunteer Management, Networking, Career Assessment, Counseling Psychology, Nonprofits, Community Development, Case Managment, Time Management, Workshop Development, Instructional Design, Administration, New Hire Orientations, Fundraising
Education
George Brown College 2009 — 2010
Career and Work Counsellor Diploma
George Brown College
Career & Employment Information Specialist Certification
George Brown College
Common Assessment Certification
George Brown College
Personality Dimensions Facilitator (Level 1) Certification
Centennial College 2004 — 2007
Electronics Engineering, Engineering
R.H. King Academy
Agn-tv June 2014 - Present
Shaw Communications October 2009 - July 2010
Rogers Communications October 2006 - February 2009
Education
Institute of canadian advertising 1991 — 1992
Radio/TV commercial production
Centennial College 1986 — 1988
Radio & TV Broadcasting
Rogers Communications February 2012 - Present
Centennial College April 2010 - Present
Education
Centennial College 2008 — 2010
Rogers Communications December 2007 - Present
GE Multilin March 2007 - November 2007
Celestica February 2004 - February 2007
Saudi Air Defense Forces January 1985 - July 2003
PAK ARAB REFINERY LTD (Pipeline Telecom January 1979 - December 1984
Skills
Telecommunications, Fiber Optics, GSM, SDH, Transmission, UMTS, Wireless, Microwave, 3G, DWDM, GPRS, BSS, Core Network, Computer Network..., Network Design, IP, SS7, LTE, WiMAX, MPLS, WCDMA, Ethernet, Network Optimization, Switches, QoS, VoIP, Troubleshooting, Integration, Networking, TCP/IP, Cisco Technologies, Testing, 2G, RF, Project Planning, Routing, CCNA, Wireless Networking, Optical Fiber, Engineering, LAN-WAN, Network Engineering, WAN, Broadband
Education
Ryerson University 2012 — 2013
Master of Engineering (MEng), Computer Networks
Centennial College 2004 — 2006
Telecom Specialist, Telecommunications
Cisco
Certificate, CCNA
Cisco
Certificate, CCVP
Huawei Technologies
Certificate, HCNA
Huawei Technologies
Certificate, HCNP
NED University of Engineering and Technology
B.E. Bachelor; Bachelor, Electronics Engineering; Electrical Engineering; Electronics
Microsoft June 2015 - Present
Rogers Communications November 2013 - June 2015
Sun Life Financial August 2011 - November 2013
Canada Lands Company June 2011 - August 2011
Jolera September 2008 - May 2011
Critical Mass October 2007 - September 2008
Centennial College October 2005 - October 2007
AIM Trimark Investments April 2005 - September 2005
Centennial College May 2004 - December 2004
Skills
Active Directory, Windows Server, VMware ESX, VMware, Microsoft Exchange, Servers, System Administration, Networking, Blackberry Enterprise..., DNS, VPN, Troubleshooting, Virtualization, Windows 7, Technical Support, Citrix, Firewalls, IIS, Network Security, Data Center, Cloud Computing, Windows, Microsoft SQL Server, Computer Hardware, Network Administration, IT Operations, Project Management, Strategic Planning, Technical Leadership
Education
Centennial College 2002 — 2006
Rogers Communications November 2012 - Present
IT Independent Consultant September 2012 - October 2012
Global Payments Inc. June 2010 - May 2012
Sainsbury's, UK (Head Office, IT Division) September 2006 - March 2010
Sainsbury's Supermarkets Ltd March 2000 - August 2006
Skills
CCNA, Vendor Management, Visio, Project Management, Business Analysis, Team Management, Networking, Troubleshooting, Team Leadership, Customer Service, MS Project, SharePoint, Call Center, E-commerce, Windows, Project Planning, POS, Stock Control, Logistics, Payment Industry, Financial Accounting, Store Operations, IT Procurement, Purchase Orders, Job Scheduling, Asset Managment, Implementer, IT Cost Optimization, Service Delivery, IT Management, IT Operations, Supply Chain, Call Centers
Education
Winsys's Network 2011 — 2011
CCNA Cisco, Network and System Administration/Administrator
University of East London 2004 — 2005
Master of Science, Network Security, Java, eCommerce, and Multimedia
Charles Sturt University 1999 — 2003
Bachelor of Science, Business Information Systems and Information Technology
Scotiabank June 2015 - Present
Al Jannat Supermarket Inc. 2010 - 2012
Vonage 2008 - 2009
Vonage October 2005 - June 2008
Scotiabank 2003 - 2005
Hashim Traders 2002 - 2003
Lavalife 2000 - 2001
American Express 1998 - 2000
Rogers Communications 1989 - 1998
Skills
Call Center, Technical Support, VoIP, Call Centers, Team Management, Telecommunications, Troubleshooting, Wireless, Customer Experience, Customer Service, Team Leadership, Recruiting, HR Policies, Customer Satisfaction, Management, Customer Retention, Process Improvement, Training, Microsoft Office, VPN, Leadership, Windows
Education
Centennial College
Accounting and Financial Management Co-op, Accounting and Business/Management
Cederbrea Collegiate Institute
completed Grade 13
R.H. King Academy
Completed Grade 12
Scotiabank March 2012 - May 2012
TD Bank Group January 2011 - January 2012
TD Bank Group May 2010 - September 2010
Rogers Communications November 2007 - May 2010
Hudson's Bay Company October 2002 - April 2007
Skills
SQL, Quality Center, QTP, Microsoft Office, Telephone Skills, Keyboarding, C#, Testing, Typing, Interpersonal..., Banking
Education
McMaster University, Continuing Education 2011 — 2013
Certification, Business Analysis
Centennial College 2008 — 2011
Software Engineering
St. Augustine
York University
Bachelor of Arts (B.A.), Health Services Administration
Rogers Communications November 2013 - Present
Rogers Communications October 2010 - November 2013
IBM November 2008 - October 2010
Skills
Team Leadership, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Teamwork, Analysis, Management
Education
University of Toronto 2010 — 2011
Project Management Certificate, Project Management
Centennial College 2005 — 2008
Computer Systems & Networking Technology, Computer Systems & Networking Technology
Rogers Communications June 2011 - Present
Sheridan College September 2011 - January 2012
TD Bank Group February 2010 - May 2011
Scotiabank May 2009 - February 2010
Gemma Communications December 2007 - May 2009
George Brown College January 2009 - April 2009
Ministry of Education of Oman 2000 - 2005
Skills
Customer Service, Customer Satisfaction
Education
Centennial College 2009 — 2011
Certificate, TESL Ontario and TESL Canada
George Brown College 2008 — 2009
Certificate, College Teachers Training Program
British Council 2006 — 2006
Certificate, CELTA
Madurai Kamaraj University 1994 — 1996
Master of Philosophy, English
University of Madras 1984 — 1986
Master of Arts, English
University of Madras 1981 — 1984
Bachelor of Arts, English
Rogers Communications May 2011 - Present
Rogers Communications June 2007 - May 2011
Rogers Communications June 1999 - June 2007
Rogers Communications October 1997 - May 1999
Skills
Technical Support, Telecommunications, DOCSIS, IP, Broadband, Juniper, BGP, Wireless, VoIP, IPTV, LTE, MPLS, Computer Network..., TCP/IP, Unix, Leadership, Cisco Technologies, Vendor Management, PMP, Team Leadership, Customer Experience, Cross-functional Team..., Business Analysis, OSPF, Network Design, ITIL, SIP, Solution Architecture, Program Management, QoS, HFC, Mobile Devices, Network Architecture, Provisioning, DSL
Education
Centennial College 1992 — 1995
Network Management, Networks
Porter
Ryerson University
Robert Half Legal 2013 - 2013
Mamann, Sandaluk & Kingwell LLP October 2012 - November 2012
Rogers Communications May 2009 - February 2011
Rogers Communications May 2008 - 2009
Rogers Communications 2001 - 2008
Skills
Provisioning, Telecommunications, Training, Customer Experience, Wireless, Service Delivery, Quality Assurance, Switches, Call Centers
Education
CDI College 2011 — 2012
Paralegal Advocate
Centennial College 1999 — 2001
Certificate, Telecommunication
Student Accounting Center 1993 — 1995
Certificate, Accounting
MMM Group 2006 - Present
Rogers Communications September 1997 - September 2006
Skills
Project Management, Project Planning, Team Leadership, Access Control, IP CCTV, Intercom, Intrusion Detection, Troubleshooting, Telecommunications, Microsoft Office, AutoCAD, Revit, Bentley Microstation, Bluebeam PDF, Adobe Acrobat, Photoshop, Project Coordination, Security
Education
Centennial College
Technician, Architecture
York Mills College
Active Green & Ross September 2009 - Present
Rogers Communications June 2005 - December 2011
Toyota May 2008 - September 2009
Mr. Lube Canada 2007 - 2008
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, HTML
Education
Centennial College 2005 — 2007
Automobile/Automotive Mechanics Technology/Technician
Rogers Communications April 1999 - Present
Skills
MySQL, PHP, XHTML, HTML, Web Applications, Linux, CodeIgniter, Perl, ActionScript, Ubuntu, JSON, HTML 5, Python, C#, CSS, Web Design, System Administration, SOAP, Programming, Photoshop, Apache, User Interface Design, CMS, WordPress, AJAX, MVC, Subversion, Git, Linux System..., Front-end, JavaScript, XML, OOP, Web Development, jQuery, ASP.NET, LAMP, Mobile Devices, jQuery UI, REST, User Experience, Java, VMware vSphere, HTML5
Education
Centennial College 2007 — 2009
MICROSOFT.NET, Web Development, Computer Programming, Database Development
George Brown College 1997 — 1999
Information Systems, IT, Web Development, Computers, Computer Programming, Server Administration, Database Development
J P Morgan Chase July 2015 - Present
Rogers Communications August 2009 - October 2014
Scotiabank June 2007 - April 2008
Skills
Call Centers, Customer Experience, Telecommunications, Customer Satisfaction, Customer Service, Teamwork, Time Management, Customer Retention, Banking, Contact Centers, Training
Education
Centennial College 1999 — 2000
Master of Business Administration (MBA), Business/Commerce, General
Rogers Communications June 2008 - Present
Rogers Communications February 2007 - June 2008
Ainsworth Inc. February 2005 - September 2006
Alliance Atlantis July 2002 - September 2005
Skills
Social Media Marketing, Digital Media, Marketing Communications, Blogging, Event Planning, Marketing, Media Planning, Social Media, Digital Marketing
Education
Centennial College 2002 — 2005
Associate's degree, Advertising
Inflamax Research Inc. March 2014 - Present
The Advantage Group International Inc. June 2013 - December 2013
State Street Bank February 2012 - April 2013
Rogers Communications July 2011 - December 2011
Skills
C#, Word, Excel, PowerPoint, HTML, Visual Studio, Microsoft Word, Microsoft Excel, Project Management, Microsoft SQL Server, Data Analysis, Networking, TCP/IP, ASP.NET, SharePoint, SQL, Troubleshooting, Databases, Business Analysis
Education
Centennial College 2009 — 2010
Diploma, Software Engineering Technician
University of Waterloo 2003 — 2007
BS, Science
Father Michael McGivney 1999 — 2003
Toronto Central Community Care Access Centre November 2013 - Present
McMillan LLP May 2012 - August 2012
Rogers Communications November 2011 - January 2012
Stained Glass by Rob January 2005 - October 2010
Bank of Montreal July 2008 - April 2009
Bank of Montreal January 2000 - January 2003
TCG-LinkUp Employment Services January 1992 - January 2000
Self employed January 1990 - January 1992
Telecommunication Terminal Systems January 1987 - January 1990
Skills
Data Entry, Accounts Payable, Access, Administrative...
Education
Centennial College
Applied Arts, and Technology
Centennial College
Applied Arts, and Technology
Humber College
Wine Art Co Ltd 2002 - 2011
OLG January 2009 - December 2010
PLM Group 2004 - 2009
Tim Hortons 2002 - 2004
Ontario Store Fixtures 2001 - 2002
Rogers Communications 2000 - 2001
Education
Centennial College 1995 — 1999
CA, Accounting and Financial Management
Rogers Communications December 2013 - March 2014
Link-on Telecommunications February 2013 - December 2013
Titan Power Ltd. September 2012 - March 2013
Skills
Microsoft Office, Networking, Windows, Troubleshooting, Cisco Technologies, Security, Network Administration, Network Security, Windows Server, LAN/WAN, OSPF, EIGRP, RIP1&2, TCP/IP, VLANs, Trunking, BGP, DHCP, VPN, DNS, SMTP, SNMP, FTP, UDP, Linux, VMware, SQL, Visio, VoIP, Unix
Education
Centennial College 2010 — 2012
Ontario College Advanced Diploma, Computer Systems Technology - Networking
Shaw Communications July 2014 - Present
Shaw Communications May 2013 - July 2014
Rogers Communications July 2011 - 2012
Rogers Communications September 2008 - July 2011
Rogers Communications May 2007 - August 2008
D-Link Networks November 2005 - December 2006
Whirlpool Corporation May 2004 - November 2005
Percepta (Ford North American Call Centre) February 2003 - April 2004
Percepta (Ford North American Call Centre) March 2001 - February 2003
Interactive Media Group 1999 - 2000
Skills
Operations Management, Training Delivery, Business Process..., Process Redesign &..., Business Restructuring, Coaching, Quality Assurance, Leadership Development, Business Operations, Public Speaking, Customer Experience, Change Management, Talent Management, Performance Management, Forecasting, Team Leadership, Communication &..., Recruiting &..., Microsoft..., Call Centers, Restructuring, Mentoring Of Staff
Education
Centennial College
CDI College, Toronto, Ont.
RedTag Vacations December 2012 - Present
itravel2000 October 2011 - December 2012
Rogers Communications April 2010 - September 2010
Transat April 2010 - August 2010
Skills
Leisure Travel
Education
Centennial College 2009 — 2010
Diploma, Tourism And Travel
RBC January 2010 - Present
Rogers Communications November 2006 - January 2010
Skills
Customer Service, Team Leadership, Telecommunications, Sales, Account Management, Sales Management, Management, Banking, Customer Experience
Education
University of Toronto 2014 — 2015
Centennial College
Rogers Communications May 2013 - Present
Rogers Communications July 2006 - Present
Rogers Communications February 2005 - June 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Ryerson University 2005 — 2008
Information Technology
Centennial College 2001 — 2004
Computer Systems Networking and Telecommunications