Synergy Solutions, Inc. - Scottsdale, AZ
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Synergy Solutions, Inc. - Scottsdale, AZ Employees
Synergy Solutions, Inc. - Scottsdale, AZ January 2015 - Present
B2B Lead Machine January 2010 - August 2012
Televerde May 2009 - June 2010
Skills
Microsoft Word, Sales Process, Microsoft Office, Adobe Acrobat, Microsoft Excel, Photoshop, Customer Service, Process Scheduler, PowerPoint, Outlook, InDesign, Sales Operations, Marketing, Lead Generation, Cold Calling, Team Building, Direct Marketing, Salesforce.com, B2B, Email Marketing, Marketing Strategy, Account Management, Direct Sales, B2B Marketing, CRM, Solution Selling, Sales, Leadership
Education
Rio Salado College 2006 — 2009
Level I & II Adobe Graphic Design Suite Certification
University of Phoenix
Business Administration
Synergy Solutions, Inc. - Scottsdale, AZ June 2011 - February 2015
Synergy Solutions, Inc. - Scottsdale, AZ June 2011 - February 2015
Synergy Solutions, Inc. - Scottsdale, AZ June 2011 - February 2015
Skills
Management, Customer Service, Quality Assurance, Job Coaching, Coaching, Call Centers, Training, Performance Management, Customer Satisfaction, Vendor Management, Customer Experience, Process Improvement, Troubleshooting, Telecommunications, Recruiting, Team Management, Team Leadership, Employee Relations, Team Building
Education
Gateway Community College 2002 — 2003
Highschool Diploma, Basic
Phoenix Workforce Connection
Ohlinger Indus September 2014 - Present
Synergy Solutions, Inc. - Scottsdale, AZ December 2013 - September 2014
B2B Lead Machine March 2012 - December 2013
Televerde April 2010 - March 2012
Arizona State Land January 2005 - January 2008
Skills
Business Development, Sales Management, Marketing, Marketing Strategy, Marketing Communications, Market Research, Direct Sales, Sales Process, Sales Presentations, IT Solutions, Microsoft Office, Storage, Software, Network Security, Virtualization, Storage Virtualization, Client Liaison, Client Development, Salesforce.com, Lead Generation, Sales, B2B Marketing, Cold Calling, Solution Selling, CRM, Demand Generation, Telemarketing, Lead Management, B2B, Direct Marketing, Account Management, Customer Acquisition, Sales Operations, Customer Retention, Selling, Marketing Automation, Inbound Marketing, Call Centers, Email Marketing, New Business Development, Customer Engagement, SaaS, Digital Marketing, Product Marketing, Strategic Partnerships, Online Marketing, Marketing Management, Online Advertising, Public Relations, Enterprise Software
Education
State Land Figher Fighter 2005 — 2013
State Land Fire Certified, Wild Land Fire Fighting, Certified
Televerde Internal Education/Certificates/Awards 2010 — 2012
Certificates, Information technology Marketing, Certified
Rio Salado College 2004 — 2010
Certification, Information technology
Arizona Culinary Institute 2003 — 2004
Certificate, Cooking and Related Culinary Arts, General
Avista 2015 - 2015
Avista 2015 - 2015
Synergy Solutions, Inc. - Scottsdale, AZ May 2014 - November 2014
SalesStaff, LLC June 2013 - April 2014
Televerde May 2008 - June 2012
Televerde June 2008 - May 2010
AZ DOC January 2008 - June 2008
Tots Unlimited March 1997 - August 2002
Skills
Account Based Marketing, Sales Optimization, Demand Generation, Dialog, Integrated Marketing, Customer Acquisition, New Business Development, Lead Management, Salesforce.com, Inbound Marketing, Lead Generation, Sales, B2B Marketing, Direct Sales, Call Centers, Cold Calling, CRM, Marketing, Sales Process, Email Marketing, Marketing Automation, Account Marketing, Telemarketing, Digital Marketing, Sales Operations, B2B, Leadership, Strategic Partnerships, Direct Marketing, Product Marketing, SaaS, Multi-channel Marketing
Education
Rio Salado College 2011 — 2016
Elementary Education
Rio Salado Community College 2008 2008 — 2010
Computer Technology Application I, Computer Technology
Mesa Community College 1997 — 1999
East Valley InstituteTechnology 1994 — 1997
of, Culinary Arts
Mesa High School 1994 — 1997
Diploma, General Studies
Synergy Solutions, Inc. June 2015 - Present
Teleservices Direct November 2013 - June 2015
Collegiate Admission & Retention Solutions August 2012 - November 2013
Synergy Solutions, Inc. - Scottsdale, AZ September 2008 - September 2012
Strategic Computer Support, Inc December 2004 - September 2008
Skills
Call Center, Vendor Management, VoIP, C#, Microsoft SQL Server, Network Administration, Computer Hardware, Siemens OpenScape, Ensercle, Team Management, Project Management, T1, ISDN, Firewalls, Process Improvement, Call Center Development, Customer Satisfaction, BPO, Call Centers, Contact Centers, Customer Experience, CTI, IVR, SharePoint, ACD, Telecommunications, Workforce Management, Inbound Marketing, Avaya, Predictive Dialers, Outsourcing, Telemarketing, Service Delivery, Troubleshooting, Quality Assurance, Technical Support, Offshoring, Telephony, System Deployment, Unified Communications, VMware, Customer Acquisition, Team Leadership, CRM, Operations Management, Leadership, Managed Services, Integration, IT Management, Cloud Computing
Education
Purdue University Calumet
Computer Engineering
Sitecore September 2013 - Present
Sitecore July 2012 - Present
Sitecore 2012 - 2013
HP Investments, Inc 2008 - 2010
Synergy Solutions, Inc. - Scottsdale, AZ September 2006 - February 2008
Skills
Solution Selling, Lead Generation, Salesforce.com, SaaS, Enterprise Software, Microsoft Dynamics, Channel, Partner Management, E-commerce, Enterprise Content..., CRM, Web Content Management, Direct Sales, Sales, Management, Digital Marketing, Pre-sales, Sales Process, Strategic Partnerships, Demand Generation
Education
Bemidji State University 2004 — 2008
Bachelor's degree
Zippy Network Sales ManagerCleaner's SupplyOctober 2011 - December 2012
Synergy Solutions Inc November 2004 - September 2011
Synergy Solutions, Inc. - Scottsdale, AZ April 2002 - September 2011
Synergy Solutions Inc May 2002 - November 2004
Synergy Solutions Inc April 2002 - May 2002
Telespectrum Worldwide Inc May 1999 - March 2002
Skills
Customer Service, Call Center, Recruiting, Management, Call Centers, Training, Telecommunications, Customer Experience, Employee Training, Leadership Development, Coaching, Customer Satisfaction, Account Management, Team Building, Vendor Management, Sales, Workforce Management, Operations Management, Process Improvement, Customer Retention, Project Management, Leadership
Education
Broome Community College
Liberal Arts
Valley Heights Christian Academy
High School Diploma
Synoptek January 2013 - Present
Emergent Medical Associates July 2012 - January 2013
Coleman IT Consulting November 2007 - January 2013
Synergy Solutions, Inc. - Scottsdale, AZ July 2009 - June 2012
EDS, an HP Company May 2005 - July 2009
Calvary Chapel Conference Center August 2002 - May 2004
Skills
SharePoint, Microsoft SQL Server, Network Administration, Systems Engineering, Powershell, Call Center, Windows Server, Microsoft Exchange, Network Security, VMware, Change Management, Vendor Management, Call Centers, IT Service Management, Data Center, Servers, Integration, Databases, Networking, SQL, IIS, Disaster Recovery, Technical Support, Active Directory, SAN, Troubleshooting, Virtualization, System Administration, Enterprise Software
Education
Bellevue University 2009 — 2010
B.S, Computer Information Systems
CALVARY CHAPEL BIBLE COLLEGE 2002 — 2004
A.A, Theology
VALE HIGH SCHOOL 1995 — 1999
Diploma
Paychex July 2014 - December 2014
Robinson & Gordon CPAs, P.C. February 2014 - March 2014
Microdyne Outsourcing, Inc. October 2007 - June 2009
Synergy Solutions, Inc. - Scottsdale, AZ October 2002 - June 2006
Skills
Microsoft Office, Microsoft Excel, Teamwork, PowerPoint, Data Analysis, Social Networking, Customer Service, Access, Microsoft Word, Time Management, Public Speaking, Leadership, Team Leadership, Management, Interpersonal..., Accounting, Tax Preparation, Data Security, Minitab
Education
Rochester Institute of Technology 2012 — 2015
Bachelor of Science (BS), Accounting
Healthcare Services February 2010 - Present
Indwell Industries February 2005 - December 2014
Synergy Solutions, Inc. - Scottsdale, AZ 2008 - 2012
Skills
Customer Service, Coaching, Sales Management, Team Building, Sales, New Business Development, Strategic Planning, Recruiting, Account Management, Microsoft Office, Public Speaking, Management, Microsoft Excel, Marketing, Team Leadership, Insurance
Education
Bemidji State University
Bachelor’s Degree, Psychology
SalesStaff, LLC November 2014 - Present
Synergy Solutions, Inc. - Scottsdale, AZ January 2014 - November 2014
B2B Lead Machine September 2012 - December 2013
Televerde June 2011 - August 2012
Skills
Demand Generation, Lead Generation, B2B Marketing, CRM, Market Research, Direct Marketing, Marketing Strategy, B2B, Marketing, Salesforce.com, Marketing Automation, Lead Management, Business Development, Account Management, Telemarketing, Inbound Marketing, Solution Selling, Management, New Business Development, Event Management, Email Marketing, Direct Sales, Cold Calling, Multi-channel Marketing, Sales Process, SEM, Product Marketing, Online Marketing, PPC, SaaS, Customer Acquisition, E-commerce, Marketing Management, Digital Marketing, Strategic Partnerships, Customer Retention, SEO, Go-to-market Strategy
Education
Rio Solado Community College 2010 — 2012
Computer Science
Pima Community College 2001 — 2003
Associate's degree: Nursing
Pima Community College 2000 — 2002
State of Arizona August 2015 - Present
Synergy Solutions, Inc. - Scottsdale, AZ July 2013 - April 2015
Skills
Training, Customer Service, Management, Call Centers, Marketing, Microsoft Office, Team Leadership, Leadership, Process Improvement, Operational Efficiency, Recruiting, Outbound Marketing, Outbound Training, Presentation Skills, Team Building, Sales, Client Relations, Client Services
Education
University of Phoenix 2010 — 2013
Bachelor's degree in science of psychology, 3.62 GPA
Everest University Online February 2008 - June 2015
Synergy Solutions, Inc. - Scottsdale, AZ November 2002 - February 2008
Skills
Customer Retention, Sales, Microsoft Excel, Communication, Employee Training, Teamwork, Time Management, Interviews, Call Centers, Management, Microsoft Word, Customer Satisfaction, Data Entry, CRM, Cross-functional Team..., Performance Management, Customer Experience, Team Leadership, Data Analysis
Education
Scottsdale Community College
Associate of Arts (AA), Business Administration
Synergy Solutions, Inc. - Scottsdale, AZ October 2014 - Present
Elev8 Academy 2009 - Present
Elev8 Sports Management 2009 - Present
CustomerLink a CLEAResult Company February 2013 - September 2014
RDI Marketing Services, Inc./RDI Sports Management July 2006 - December 2011
Changes MediSpa 2004 - 2006
IMS/Quantum Sports Management 2002 - 2004
IMS/NPN, Inc. 2002 - 2003
TeleSpectrum Worldwide 1997 - 2002
Skills
Account Management, New Business Development, Call Center, Marketing, Lead Generation, Call Centers, Sales, Strategic Planning, B2B, CRM, Business Development, Strategic Partnerships, Direct Sales, Salesforce.com, Team Building, Outsourcing, Leadership, Sales Management, Direct Marketing, Start-ups, Customer Retention, Strategy
Education
Pfeiffer University 1989 — 1993
Bachelor of Science (BS), Business Administration/Economics
GPS Insight May 2015 - Present
Synergy Solutions, Inc. - Scottsdale, AZ June 2014 - Present
Education Logistics January 2010 - March 2013
Edulog August 2007 - November 2011
Phase 2 Solutions 2001 - 2005
Skills
Sales, Account Management, Call Center, Customer Retention, Business Development, Sales Management, New Business Development, Salesforce.com, Call Centers, Customer Service, Marketing, Project Management, CRM, Strategic Planning, Sales Operations, Strategy, Management
Education
The University of Montana - School of Business Administration 2003 — 2007
Bachelor of Business Administration (B.B.A.), Marketing
Universitat de Barcelona 2004 — 2005
Associate's degree, Spanish Language and Literature
CSC February 2013 - Present
CSC May 2011 - February 2013
West Corp August 2009 - May 2011
Synergy Solutions, Inc. - Scottsdale, AZ September 2008 - June 2009
Choicepoint Precision Marketing May 2001 - September 2008
Skills
Active Directory, SQL, VBScript, System Administration, Windows Server, Operating Systems, Windows XP, Help Desk Support, Windows 7, Citrix, Linux, Laptops, HP, Printers, Vendor Management, Microsoft Office, Networking
Education
Pensacola Christian College 1994 — 2001
Business
Pensacola Christian College
Bachelor of Science (B.S.)
OptunRx June 2011 - Present
Synergy Solutions, Inc. - Scottsdale, AZ January 2010 - February 2012
Synergy Solutions, Inc. 2009 - January 2010
UnitedHealth Group 2006 - 2009
UnitedHealth Group 2005 - 2006
Skills
Program Management, HIPAA, Strategic Planning, Risk Management, Mergers
Education
San Jose State University 1982 — 1987
BS, Journalism and Mass Communication
Seagate Technology July 2015 - Present
Synergy Solutions, Inc. - Scottsdale, AZ June 2014 - August 2015
SalesStaff, LLC October 2013 - June 2014
eCoast July 2012 - October 2013
Contego March 2012 - July 2012
Televerde June 2007 - March 2012
Televerde February 2011 - May 2011
Televerde February 2008 - August 2010
Skills
Lead Generation, CRM, Business Development, Salesforce.com, Sales, Solution Selling, Customer Acquisition, Digital Marketing, Lead Management, Marketing Automation, B2B, Direct Sales, B2B Marketing, Sales Operations, Account Management, Demand Generation, Marketing, SaaS, Customer Satisfaction, Email Marketing, Marketing Strategy, Sales Process, Cold Calling, Lead Scoring, New Business Development, Telemarketing, Inbound Marketing, Direct Marketing, Management, Customer Retention, Training, Cloud Computing, Strategic Partnerships, Call Centers, Project Management, Sales Enablement, Go-to-market Strategy, Online Advertising, Channel Partners, Multi-channel Marketing, Online Marketing, Channel, Market Research, Marketing Management, Coaching, SEO, Sales Presentations
Education
Rio Salado College 2010 — 2012
AAS, Computer Technology, General Studies, 3.87
By Appointment Only, Inc. (BAO) October 2014 - Present
By Appointment Only, Inc. (BAO) March 2014 - October 2014
Synergy Solutions, Inc. - Scottsdale, AZ January 2014 - March 2014
B2B Lead Machine July 2008 - December 2013
Skills
Lead Generation, CRM, Market Research, Telemarketing, Demand Generation, Alliance Marketing, Marketing Operations, Marketing Automation, Multi-channel Marketing, Eloqua, Marketo, Field Marketing, B2B Marketing, Inbound Marketing, Lead Management
Education
St. Marys College 1982 — 1984
Master's Degree, Procurement and Contract Administration
Mills College 1979 — 1981
Bachelor's Degree, Business Administration and Pre Law
Intuit QuickBooks Marketing/Sales ConsultantAcquinity InteractiveDecember 2011 - July 2012
Synergy Solutions, Inc. - Scottsdale, AZ September 2008 - November 2011
Marriott Vacation Club International February 2006 - September 2008
Skills
Marketing, Email Marketing, Lead Generation, Online Marketing, Online Advertising, Direct Marketing, Marketing Strategy, Social Media Marketing, Sales, CRM
Education
Solano Community College 1982 — 1984
Associate of Science (AS), Industrial Electronics Technology/Technician
Mesa Cllege
Modern Marketing Concepts Inc. May 2013 - Present
Modern Marketing Concepts, Inc. December 2012 - April 2013
Mothers and Babies Perinatal Network April 2012 - November 2012
Synergy Solutions, Inc. - Scottsdale, AZ January 2004 - November 2011
Schapiro's Fine Dry Cleaning December 2002 - January 2004
NCI February 2001 - March 2002
Telespectrum Worldwide Inc. November 1997 - February 2001
Skills
Experienced Trainer, Recruiting, Telecommunications, Call Center, Call Center Development, Operations Management, Operating Systems, IVR, Customer Acquisition, New Hire Orientations, New Hire Training, Product Launch, Product Training, Project Management, Health Advocacy, Health Insurance, Health Insurance..., Medicare Part D, Training, Team Building, Leadership Development, Account Management, Customer Retention, Inbound Marketing, Workforce Management, Avaya, Talent Acquisition, Open Enrollment, Performance Management, Employee Relations, Human Resources, Onboarding, Contact Centers, Lead Generation, Networking, B2B Marketing, Call Centers, Sales Management, Sales, Customer Satisfaction, Vendor Management, Customer Experience, Direct Sales, BPO, Process Improvement, Telemarketing, Leadership
Education
Broome Community College
Chenango Valley High School
High School Diploma
Sanford Health December 2013 - Present
Synergy Solutions, Inc. - Scottsdale, AZ August 2013 - December 2013
RoofWalk.com 2010 - 2012
Skills
Computers, Computer Repair, Information Technology, Mathematics, Problem Solving
Education
Vermilion Community College 2006 — 2009
Associate of Science (A.S.), Information Technology
Hennepin Technical College 2004 — 2005
Synergy Solutions, Inc. - Scottsdale, AZ December 2014 - December 2014
Chevron December 2013 - December 2014
Domino's Pizza December 2012 - March 2013
Arizona Science Center April 2012 - November 2012
Arizona State University October 2010 - February 2011
Big Lots Stores September 2009 - June 2010
Village Centre Cinemas August 2007 - June 2008
Skills
Customer Service, Computer Proficiency, Microsoft Office, Adobe Creative Suite, Web Design, Customer Service..., Cash Register, HTML, CSS, PHP, MySQL, jQuery, Tutoring
Education
Mesa Community College 2015 — 2016
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
Pullman High School 2003 — 2008
High School, High School/Secondary Diplomas and Certificates, 3.6
Arizona State University
Bachelor's Degree, Biochemistry, 3.81
PayPal August 2012 - March 2014
Deluxe Corporation October 2007 - July 2011
Synergy Solutions, Inc. - Scottsdale, AZ July 2000 - September 2007
Education
Biosystems Institute
Graduate certificate in Respiratory Therapy, Respiratory Therapist Technician
Pace University
Biology/Biological Sciences, General
Scottsdale Community College
Nursing Science